Service History 23 - Fred's Appliance

We serviced a

GE DISHWASHER

Model GDT645SYN2FS

Near Ravenna, OH 44266

Corina B

Job Details: 04/14/2023

"CC that the h2o comes up. Confirmed. Unit fills with water and drains. The error code comes up. Will need the pressure sensor. ; ordrng 1 WD21X25468 (Pressure sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Aurora, OH 44202

Brian M

Job Details: 04/14/2023

"Cc unit not washing properly Found agitator stripped on on the gearcase spline Spline damaged on gearcase Needs gearcase and agitator ; ordrng 1 W11393685 (Gearcase) and 1 W11550891 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near University Heights, OH 44118

Manny

Job Details: 04/14/2023

"Cc unit not heating, verified and good heat, but low airflow with vent on, unit working as designed, but needs vents cleaned and replaced. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near South Euclid, OH 44121

Jason N

Job Details: 04/14/2023

"Cc unit not cooling in ff section, making loud noisesFound evaporator fan blade hitting ice in freezer section, and evaporator is partially iced/frosted up. No airflow to ff section. Looks to have possibly had a door left open. Cleared ice and frost from evaporator, air flow restored to both sections. Advised customer so allow 24 hrs for both sections to return to desired temperature. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Willoughby Hills, OH 44092

Jason N

Job Details: 04/14/2023

Cc unit lid strike broke off Replaced lid strike using misc. truck stock part. Lid operation test good.; used 1 W11457841 (Strike) from stock

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Kent, OH 44240

Corina B

Job Details: 04/14/2023

Replaced the control and ui. Brought the ui back for return. Tested. Opt test ok.

We serviced a

WHIRLPOOL WALL OVEN

Model WOS92EC7AS04

Near University Heights, OH 44118

Brian M

Job Details: 04/14/2023

After replacing fuse Control not sending power Ribbon to ui brittle Needs control and ui ; ordrng 1 W10864154 (panl-cntrl) and 1 W10841692 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Parma, OH 44130

David R

Job Details: 04/14/2023

Cc unit not going into cycle. Found latch error. Replaced from t/s. All options working and cycling properly now. Op Test Ok. ; used 1 W10810403 (LID LATCH) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD5605MW0

Near Cleveland, OH 44102

Angel

Job Details: 04/14/2023

Cc that unit is not heating since he bought it. Tested unit not heating at all looked through peep hole and igniter is not glowing. Took apart unit and found igniter split right in half had an igniter from truck stock replaced it tested unit opt test good. ; used 2 279311 (IGNITOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 04/14/2023

"Cc that unit has an F24 not working as should. Verified and confirmed found F24 error overflow error, checked harness and it was good also made sure pressure hose was good and it was not restricted so I replaced switch and main board tested unit and started filling sensing and washing as should opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lakewood, OH 44107

Angel

Job Details: 04/14/2023

Cc that unit is leaking from inside ff section through the vents. Verified in freezer and found that it has no frost patter just a ball of ice which has been keeping her stuff cold for now. Explained to her we can replace the filter drier to verify where leak is coming from or if its a restriction but she decided she would rather buy a new unit.; ordrng 1 W10843121 (Drier)

We serviced a

KITCHENAID WALL OVEN

Model KEBC278KSS02

Near Solon, OH 44139

Corina B

Job Details: 04/14/2023

CC that the oven is not heating correctly and there is moisture when cooking vegetables. Heated oven to 425* took temp 375*. Will need a new control and temp sensor. Parts are nla. ; ordrng 1 8301890 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42DWX02

Near University Heights, OH 44118

Manny

Job Details: 04/14/2023

"Cc unit not making ice, verify and no ice, checked temps good, ran harvest test and a cube of ice stuck in icemaker, removed and icemaker cycle and filled advise, customer to monitor the unit for the next 24hrs and if icemaker gets stuck in cycle again it will need to be replaced. ; ordrng 1 4317943 (icemaker only), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44105

Manny

Job Details: 04/14/2023

"Cc that after outlet was changed oven not coming on verified and igniter is blown, unit needs igniter, ; ordrng 1 W11176454 (igntr-oven), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Eastlake, OH 44095

Joe O

Job Details: 04/14/2023

Installed element and thermistor. Advised customer to allow 24 hours. For temps to adjust. Op test ok

We serviced a

MAYTAG DRYER

Model MED6230HC1

Near Willoughby Hills, OH 44092

Jason N

Job Details: 04/14/2023

"Cc unit not heating Checked power into unit, good at 243v. Checked all thermals, found thermal fuse open. Replaced using truck stock part. Ran dryer op test, good heat. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WGD9500TC0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 04/14/2023

"Cc unit making a squealing noiseConfirmed noise from unit as a roller or belt pulley. Quoted customer dryer repair kit to replace all drive mechanisms. Replaced belt pulley, rollers and drive belt using truck stock repair kit. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY06

Near Pepper Pike, OH 44124

Corina B

Job Details: 04/14/2023

"Replaced the valve. Cycled the ice maker, filled. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near University Heights, OH 44118

Brian M

Job Details: 04/14/2023

Installed control and heater Advised to watch

We serviced a

AMANA RANGE

Model agr5330bas3

Near Cleveland, OH 44103

Joe O

Job Details: 04/14/2023

Installed control. Tested. Op test ok

We serviced a

MAYTAG DRYER

Model MED7230HC2

Near Bedford, OH 44146

Manny

Job Details: 04/14/2023

"Cc unit is dead, verified and unit comes on but power failure msg on display, ran test cycle unit running properly and good heat, unit is working as designed opt test ok"

We serviced a

GE REFRIGERATOR

Model CFE29TSDCSS

Near Cleveland, OH 44114

Joe O

Job Details: 04/14/2023

Installed fan and update module. Unit is cooling. Advised to give unit 24 hours for temps to adjust. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Cleveland, OH 44111

Marie V

Job Details: 04/14/2023

"Cc that the unit is not draining. Confirmed, found drain hose pinched at the back, corrected issue, Ran diag found error 8-2 not draining. Tested unit, unit now drains. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44111

Marie V

Job Details: 04/14/2023

"Replaced control board, ran calibration and stared a cycle. Op test okBrought core for return."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Cleveland, OH 44109

Marie V

Job Details: 04/14/2023

"Cc that the unit shows a error code. Confirmed. Found unit leaking from hose, corrected issue, stared running unit, when it drain it was draining outside. Found that drain hose was connected to the motor. Removed unit from cabinet had to get the power off as well because is hardwired, and corrected issue. Tested unit, no leaks. Op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HW10

Near Strongsville, OH 44136

Marie V

Job Details: 04/14/2023

Replaced door and panel. Tested unit is heating. Op test ok

We serviced a

MAYTAG DRYER

Model MED6000AW0

Near Shaker Heights, OH 44120

Corina B

Job Details: 04/14/2023

CC that the unit will not turn on. Confirmed. Found the belt is off the idler. Replaced the dryer repair kit from t/s. Tested. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG RANGE

Model MER5875QAF

Near Cleveland Heights, OH 44118

Corina B

Job Details: 04/14/2023

"CC that the front right burner does not work, the light does not work and the handle is broken. Confirmed. Found the switch is burnt. The control is sending power to the light bulb. The door handle is broken. Will need a handle, switch and light bulb assembly. Cust is waiting to hear back from the warranty company if they will repair unit. ; ordrng 1 WP74008940 (Switch) and 1 WP74011768 (Handle) and 1 WP74011278 (Light bulb assembly) and 1 WP7730P011-60 (INDICATOR LIGHT), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Columbia Station, OH 44028

Marie V

Job Details: 04/14/2023

Cc that the unit is not cooling properly in the fresh food section that its been 2 months and that the average temperature inside is 45*. Took temps inside freezer is 2* and fresh food section is 45* when arrived. Verify door damper and that is closing and opening. Also unit looks like it was dropped at the front and theres a air gap in both doors. The only thing that can be done is try to seal that up . Thats the only thing. If does not works will need new refrigerator. And appliance cant be repaired

We serviced a

GE DRYER

Model GHDP490EF5WW

Near Willoughby, OH 44094

Jason N

Job Details: 04/14/2023

"Cc unit stopped tumbling Verified unit will not tumble but motor is turning on, no belt switch on this model. Found drive belt snapped. Unit will need drive belt replaced. ; ordrng 1 WE03X29897 (Drive belt)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS20

Near Independence, OH 44131

Manny

Job Details: 04/14/2023

"Cc unit not working properly, stated when she turned the top oven the bottom comes on as well, verified and no codes ran bake @ 350 on top oven and, bottom oven didnt come on during top preheat, unit working as designed. Opt test ok"

We serviced a

KITCHENAID ICE MAKER

Model KUIX505ESS0

Near Willoughby, OH 44094

Joe O

Job Details: 04/14/2023

"Cc: over flowing with ice, leakingFound bin thermistor is reading properly. Found unit leaking from filter head. Needs filter head and controlCustomer does not want to repair at this time ; ordrng 1 W11034363 (cntrl-elec) and 1 W11266112 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 04/14/2023

Replaced the freezer door. Tested the water and ice. Ice maker filled. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TE0

Near Painesville, OH 44077

Dan H

Job Details: 04/14/2023

"Installed new water line, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Painesville, OH 44077

Dan H

Job Details: 04/14/2023

"Customer complaint that unit is not cooling , confirmed, recovered refrigerant, found cap tube restricted, nitrogen purged system, pulled vacuum for 25 minutes, recharged with 5.75oz of r134a, system immediately went into vacuum, cap tube is still restricted, if cap tube is heated restriction will go away for a minute then fall right back into vacuum when heat is removed, called whirlpool techline,, spoke to rob, sent to review for non repair ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near Avon, OH 44011

Gabriel P

Job Details: 04/14/2023

"Steam ice and replace all parts,opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Painesville, OH 44077

Dan H

Job Details: 04/14/2023

"Customer complaint that buttons are not working, installed new user interface, op test good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, OH 44111

Angel

Job Details: 04/14/2023

"Cc that unit is heating but sometimes have to run it more than once. Took off vent in back and ran unit and it was cycling on and off as should had it on a high heat and it would get to 194* and drop to 174* and repeat checked vent outside and it did have some lint cleared it out, also made sure sensor were reading correctly and they were. Recommended customer to change foil vent to a semi rigid vent and to make it as short as possible also recommended not to overload dryer for proper drying opt test ok."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Parma Heights, OH 44130

David R

Job Details: 04/14/2023

Replaced main control. Cleared pressure hose. Ran diagnostics test and calibration. Good. All components working. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Conneaut, OH 44030

Dan H

Job Details: 04/14/2023

"Customer complaint that unit keeps flashing to rotate knob to an available cycle, confirmed, unit is on a cycle and flashing error, unit needs new control and user interface ; ordrng 1 W11419171 (Cntrl) and 1 W11478526 (Ui)"

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HZ00

Near Westlake, OH 44145

Gabriel P

Job Details: 04/14/2023

Found valve crack ordering ; ordrng 1 W10881366 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Middleburg Heights, OH 44130

David R

Job Details: 04/14/2023

"Customer had POP, 8/10/22, took pic. Cc unit lid not locking. Broken strike. Have one on surplus. Replaced, cleared codes. Good, running with load, good, Op Test Ok; used 1 W11457841 ( Strike) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Brook Park, OH 44142

David R

Job Details: 04/14/2023

"Replaced spray arm. Found overfill switch not position right in pan, sitting upright, corrected. Ran unit, leaking. Found SP for bushing on heater. Customer will need new heater as well. Ordering heater, vent and gasket, replace seal on return. ; ordrng 1 W11025593 (Vent) and 1 W11184028 (Vent gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Avon, OH 44011

David R

Job Details: 04/14/2023

"Cc unit not cooling. Same issue as last time, less than a year ago. Ice/frost build on the FF evap causing lost of cooling. FZ temp reading 2*, FF reading 45*. Thermistor under ice reading 7khms. S code already used last time for labor. Will need FF fan with harness. Will need to steam all ice. 2 job count. Parts are in the year warranty. Ordering Fan with harness, drip pan and control. Customer to pay SVC and Labor. ; ordrng 1 W11033168 (Fan) and 1 W11457241 (Drip pan) and 1 W10843055 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Bay Village, OH 44140

Angel

Job Details: 04/14/2023

Cc that food is freezing in the middle section. Checked Temperature and it was at 34* and damper was still opened. Ran diagnostics to test the damper and it opens and closes fine. Ran the thermistor test and it was reading 50* causing damper to stay opened. Will need to order thermistor also ordering main board.; ordrng 1 WP12791416 (Thermistor) and 1 W11524656 (Main board)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Dan H

Job Details: 04/14/2023

"Customer complaint that unit started squeaking, found unit filled with water, unplugged, and water turned off, plugged unit in and turned water on, unit started filling, canceled cycle, unit drained out, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, metal on metal grinding noise during spin, unit needs new gearcase , customer does not want repair; ordrng 1 W11454741 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM02

Near Madison, OH 44057

Dan H

Job Details: 04/14/2023

"Customer complaint that unit is not cooling properly and the deli control is not, fresh food section temperature at 43 degrees, freezer section temperature at -8 degrees, good frost pattern on evaporators, fans are running, compressor and condenser fan are running, deli control is blank, smells burnt, deli control is receiving 14vdc, unit needs new deli control, customer does not want repair at this time; ordrng 1 WPW10565996 (Deli cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Elyria, OH 44035

Gabriel P

Job Details: 04/14/2023

"Gearcase leaking oil and squeaking giving estimate customer will not fix ; ordrng 1 W10754158 (Motor) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Lorain, OH 44053

Angel

Job Details: 04/14/2023

"Cc that there was a lot of water coming out the dispenser she turned off the ice maker and all of this was like a week after she changed the filter and now ice maker is not making ice. Reseted ice maker and it started cycling fine but looks like the fill tube is frozen. Removed ice maker from housing and steamed out the fill tube cycled ice maker again and it cycled and filled as should. Explained to customer to monitor for now because since it happened after changing the filter there couldve been air in the lines which caused the issue but if it happens again she will need the water valve replaced. ; ordrng 1 W11043013 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW2

Near Painesville, OH 44077

Joe O

Job Details: 04/13/2023

Cc: not startingFound error codes f7e5(shifter fault). Ran manual agitate and spin. Found unit not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. ; ordrng 1 WPW10006355 (actuator)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Painesville, OH 44077

Joe O

Job Details: 04/13/2023

Cc: not washingFound error codes f8e1(long fill) f0e4(high water temp on rinse cycle). Found water supply shut off to unit. House valve leaking. Advised customer unit has to have both water supplys on. Need plumber.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT711SMFZ02

Near Novelty, OH 44072

Brian M

Job Details: 04/13/2023

"Cc of unit freezing items in fridge Found unit functioning properly at this time but advised on temp control and product placement. Adjusted freezer, stated to give 72 hours for temps to adjust"

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Lorain, OH 44055

Angel

Job Details: 04/13/2023

"Will not dry auto mode only in timed dry will take longer in auto dry and it makes a sound when it starts. Unit is heating perfectly fine explained to customer to make sure to use timed dry when drying mixed loads or bulky loads, and for the sound I took apart unit and lubed the rollers and idler pulley. Tested unit again opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW3

Near Madison, OH 44057

Dan H

Job Details: 04/13/2023

"Customer complaint that unit is not advancing passed sensing, ran diagnostics found f7e1(basket speed fault) and f0e2(oversuds) error codes, found optical sensor on shifter is not reading basket speed, installed new shifter, op test good ; used 1 W10006355 () from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Sheffield Lake, OH 44054

Marie V

Job Details: 04/13/2023

Cc that the unit is shutting off mid cycle and that sometimes have to run drain and spin to get the water out . Ran dia no error codes. Found that drain hose is lower than 39inched. Explain cust that needs to be elevated in order to work properly otherwise while washing it will siphon water out and it will stop working. Unit is working properly at this time of visit. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Rocky River, OH 44116

Marie V

Job Details: 04/13/2023

"Replaced damper motor. Showed cust how it sounds, perfect. Op test ok"

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Geneva, OH 44041

Dan H

Job Details: 04/13/2023

"Installed new element, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Gates Mills, OH 44040

Jason N

Job Details: 04/13/2023

"Cc unit stopped dispensing ice and water, then they noticed it was not cooling anymoreFound almost no functionality in unit. Found Showroom mode was turned on. Turned off Showroom mode. Tested ice and water dispense, good dispense. Let unit start into cooling mode and observed for several minutes. Compressor did not turn on. Checked compressor signal voltages. Signal voltage good at 12.4vdc, input good at 119v. No output from inverter. Installed test inverter and powered unit on, compressor started up. Unit will need inverter board replaced. ; ordrng 1 W11506421 (Inverter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Highland Heights, OH 44143

Jason N

Job Details: 04/13/2023

"Installed ice maker. Power cycled unit to clear code. Ran test 57, manual cycle. Ice maker indexed properly and returned home. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Lyndhurst, OH 44124

Jason N

Job Details: 04/13/2023

"Cc unit drum warped, burn marks on back and not drying all the wayFound warp in question is the customer looking at the rear bulkhead and believing its no longer flat. Advised customer rear bulkhead is as designed. Burn marks on screen in back are also due to normal operation and advised customer this will discolor over time due to heat. Ran dryer op test on high heat, timed cycle. Exhaust temperatures reaching 185 degrees before shutting off and then recycle back on at 127 degrees. Checked airflow at vent outlet, no restriction, good airflow. Could not find any issues with unit at this time. Unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LZ1

Near Mentor, OH 44060

Joe O

Job Details: 04/13/2023

Installed control. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near North Royalton, OH 44133

David R

Job Details: 04/13/2023

"Unit is draining good. Customer just got unit and not use to all options. Accidentally could of turned spin off. Ran through test mode, no error codes. All components working. Unit is good Op Test Ok."

We serviced a

SAMSUNG DRYER

Model DV400EWHDWR/AA

Near Brecksville, OH 44141

David R

Job Details: 04/13/2023

Cc unit banging making noise while running. Found idler wearing down and drum rollers as well in back. Ordering dryer repair kit. ; ordrng 1 DESAMKIT (Dryer repair kit)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Broadview Heights, OH 44147

David R

Job Details: 04/13/2023

"Cc unit leaking from under door. Ran unit, normal cycle. Followed water marks, coming from under detergent dispenser, small crack in assembly. Ordering dispenser and hose, bellow if needed. ; ordrng 1 W11486348 (Dispenser) and 1 W10920132 (Dispenser hose) and 1 W10897390 (Bellow)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Moreland Hills, OH 44022

Brian M

Job Details: 04/13/2023

Installed control and ui OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Westlake, OH 44145

Manny

Job Details: 04/13/2023

"Cc unit leaking on left side, verified and inner door panel is damaged and dispenser. Unit needs inner door panel, dispenser, seal and insert ; ordrng 1 W11559689 (Inner door) and 1 W11412300 (Dispenser) and 1 W11414078 (Seal) and 1 W11579566 (Insert)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS03

Near Lakewood, OH 44107

Manny

Job Details: 04/13/2023

"Cc unit no making ice verify and ran harvest test and icemaker making jittery noise, and taking a long time to complete a full harvest and when its supposed to fill not valve activated, proper voltage on valve connector during the fill part of the harvest, unit needs icemaker and inlet valve; ordrng 1 WPW10420083 (valve) and 1 W10884390 (icemaker)"

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Cleveland, OH 44113

Marie V

Job Details: 04/13/2023

"Cc that the unit is spinning but the clothes are still wet. Looked underneath unit, theres oil all over the shield and plastic broken from cam. Agitator isnt coming off easily will have to get new in order to get this one out. Ran unit on drain and spin. Motor sounds good, unit will need new shifter, agitator , gearcase and belt. Cust will buy new.; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X32097 (Cam) and 1 WH01X27538 (Belt) and 1 WH03X30517 (Shifter) and 1 WH43X34257 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Middleburg Heights, OH 44130

Marie V

Job Details: 04/13/2023

Replaced ui control and fan harness. Adv to allow 24 hours for unit to adjust temp. Op test okBrought cores for return

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Broadview Heights, OH 44147

Marie V

Job Details: 04/13/2023

"Replaced diffuser , control and thermistors, set to recommended. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Rocky River, OH 44116

Gabriel P

Job Details: 04/13/2023

"Replace led light,opt test ok"

We serviced a

GE DRYER GAS

Model Gtdp490gdows

Near Strongsville, OH 44136

Gabriel P

Job Details: 04/13/2023

"Belt broke need belt ordering ; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE MICROWAVE

Model PVM9195F1SS

Near Solon, OH 44139

Brian M

Job Details: 04/13/2023

Cc no heat Unit pulling 3.4 amps Suspect transformer or mag issue ; ordrng 1 WB27X10910 (trans h.v.) and 1 WB27X11079 (magnetron) and 1 WB25X10026 (halogen light bulb) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Eastlake, OH 44095

Joe O

Job Details: 04/13/2023

Cc: not spinning clothes outFound error codes f8e1(long fill). Ran quick wash. Unit filled and started washing. Ran auto test. Unit functioning as designed. Advised customer to monitor. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Strongsville, OH 44136

Gabriel P

Job Details: 04/13/2023

Replace tracks opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Willoughby, OH 44094

Joe O

Job Details: 04/13/2023

Installed ice maker and handle. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB

Near Warrensville Heights, OH 44122

Corina B

Job Details: 04/13/2023

"CC that the unit did not turn off. Found the filter dirty. Cleaned the filter. Ran diag no error codes. Checked the turbidity sensor, good. Called safety Eric. Working as designed. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kent, OH 44240

Brian M

Job Details: 04/13/2023

Cc f8e4 Found supply line leaking Tightened OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Cleveland Heights, OH 44118

David R

Job Details: 04/13/2023

"Replaced drawer LED. Good, all lights working. Op Test Ok."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS04

Near South Euclid, OH 44121

Jason N

Job Details: 04/13/2023

"Cc unit shelf broken, unable to remove binFound shelf holder broken. Replaced using customer supplied pre Id part. Lubricated rails with vegetable oil as the drawers were dry and difficult to slide in and out. Op test good."

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Kent, OH 44240

Brian M

Job Details: 04/13/2023

Cc center burner not functioning Found oil on burner cap Cleaned OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Parma, OH 44129

David R

Job Details: 04/13/2023

"Cc unit making too much ice, non stop. Found Bail Arm for icemaker not in place. Corrected, good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Kirtland, OH 44094

Joe O

Job Details: 04/13/2023

Installed panel. Customer stated unit leaking under sink. Found customers plumbing for the sink leaking. Advised they need a plumber

We serviced a

GE REFRIGERATOR

Model GTH18EBTZRWW

Near South Euclid, OH 44121

Manny

Job Details: 04/13/2023

"Cc that unit is making a really loud noise, verified and no noise, took back cover off and nothing on the back, but noticed the condenser fan really close to the guard, when touching the fan noticed that the shaft is wobbling, condenser fan is damaged and needs to be replaced.; ordrng 1 WR60X10348 (motor ac/dc cond fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDT695SSJ5SS

Near Mentor, OH 44060

Dan H

Job Details: 04/13/2023

"Customer complaint that unit is not powering on, confirmed, control is receiving 120vac , unit needs new control, customer does not want repair ; ordrng 1 WD21X32163 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

KITCHENAID ICE MAKER

Model KUIS18PNZB2

Near Waite Hill, OH 44094

Dan H

Job Details: 04/13/2023

"Installed new pump, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Mentor, OH 44060

Dan H

Job Details: 04/13/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 70 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor and filter drier; ordrng 1 WPW10143759 (Drier) and 1 WPW10466675 (Compressor)"

We serviced a

MAYTAG DISHWASHER

Model MDB7600AWS

Near Avon Lake, OH 44012

Angel

Job Details: 04/13/2023

Cc that unit starts filling and washing for like a minute than shuts off. Confirmed tested unit and did exactly the same thing. Tried resetting unit and running a test but same thing happened. Called BJ and we checked voltage to motor and made sure it wasnt dropping or loosing voltage and it wasnt also wasnt overheating. We concluded it will need console and main board but console is discontinued. Called customer explained issue they will just buy new.; ordrng 1 12002709 (Board) and 1 99002787 (Console)

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Rocky River, OH 44116

Angel

Job Details: 04/13/2023

Cc that the wrinkle control cycle would not work would just stay paused. Confirmed replaced console tested unit opt test good.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Streetsboro, OH 44241

Brian M

Job Details: 04/13/2023

Cc no heat Found heater open Needs heater ; ordrng 1 WP3387747 (element)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Auburn Township, OH 44023

Brian M

Job Details: 04/13/2023

Customer not present Spoke via text Installed pump OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wickliffe, OH 44092

Joe O

Job Details: 04/13/2023

"Installed thermistor, and ui. Advised customer to allow 24 hours for cooling. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Middlefield, OH 44062

Brian M

Job Details: 04/13/2023

Cc unit making noise Found clutch damaged Replaced Ran auto test OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Richmond Heights, OH 44143

Joe O

Job Details: 04/13/2023

Installed control and drain pump. Ran auto test. Found unit not agitating. Cam worn. Replaced cam. Ran auto test. Op test ok ; used 1 W10721967 (PULLEY) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Westlake, OH 44145

David R

Job Details: 04/13/2023

"Cc unit water was not hooked up when unit was delivered, had a plumber come and hook up hose, no water to dispenser. Took off water line to fridge and tried to dispense water, no water from valve, water is good coming from house water line. Will need a new water valve. Ordering valve ; ordrng 1 W11460084 (Water valve)"

We serviced a

KITCHENAID RANGE

Model KOSC504ESS01

Near Olmsted Falls, OH 44138

David R

Job Details: 04/13/2023

"Customer used self clean and unit ended up turning off and locking. Got door to unlock, used cardboard and tape to stop from locking again. Blown fuses. Ordering, replace other parts on return.; ordrng 1 W10777627 (Thermostat) and 1 W10794084 (Fuse)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Westlake, OH 44145

Angel

Job Details: 04/13/2023

Cc that when they delivered the unit the freezer door rail shaft with spur gear came off. Confirmed it was off reinstalled it properly tested and aligned it as should opt test good.

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Willoughby, OH 44094

Joe O

Job Details: 04/13/2023

"Cc: not powering onFound control indicator led is steady on. Per tech sheet, unit has a software issue. Needs controlCustomer does not want to repair at this time ; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near Beachwood, OH 44122

Corina B

Job Details: 04/13/2023

"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.8 oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Lyndhurst, OH 44124

Corina B

Job Details: 04/13/2023

"Rather valve. Tested. Ran a manual auto test Fabric softener filled. Ran a calibration. The cam is squealing. Replaced the cam from t/s, ran a quick cycle fabric softener filled and dispensed. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10721967 (PULLEY) from stock"

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