We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Mentor, OH 44060
Joe O
Job Details: 12/19/2022
Cc: off balanceFound no stored error codes. Ran drain and spin. Found unit not corner balanced. Leveled. Checked suspension rods. Suspension rods check good. Could not duplicate issue. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lorain, OH 44052
Angel
Job Details: 12/19/2022
Cc that unit is not draining or washing. Ran unit and it just keeps trying to drain so i removed drain pump and found that it was full of gunk and hair i had to clear it out about 3 times till it finally cleared everything out ran unit after clearing it and now its washing and draining as should opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Euclid, OH 44117
Joe O
Job Details: 12/19/2022
"Cc: not cooling, not making iceCustomer stated unit stopped cooling and making ice, flashing pf intermittently. Found temps at 1 degree in freezer and 40 degrees in ff section. Spoke with bj, and cb, stated to replace controls. Needs power supply board, and control kit; ordrng 1 WPW10453401 (elect control board) and 1 W10878993 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near North Olmsted, OH 44070
Manny
Job Details: 12/19/2022
"cc unit has no lights verified and lights are dimmed, unit needs fz led module, spoke to BJ and model falls under S-code S191AQ, for FZ led parts and labor.; ordrng 1 W11601310 (LED module)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Atwater, OH 44201
Brian M
Job Details: 12/19/2022
Cc of Noise Found roller wheel damaged Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Orange, OH 44128
Jason N
Job Details: 12/19/2022
"Installed console. Button functionality test good, all working. Op test good."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Oberlin, OH 44074
David R
Job Details: 12/19/2022
Replaced FF gasket. Resealed both gaskets. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/19/2022
"Cc unit displaying fault code if loading with clothes when it displays Clean cycleRan diagnostics, no code stored, ran auto test. All functions passed. Advised customer unit will display Clean Washer on a schedule. Ensure customer is running the clean cycle and not trying to start a load. Unit is working as designed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44055
Angel
Job Details: 12/19/2022
Cc that unit was not heating. So I verified power and it had 120vac on each leg but not the 240vac so I shut off breaker and turned it back on and it had the 240vac now also recommended customer to clean out vent and change it because they have the plastic vent recommended the semi rigid or rigid vent unit heating as should now opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Warrensville Heights, OH 44128
Jason N
Job Details: 12/19/2022
"Cc unit leaking from doorFound unit not mounted to cabinet, no hardware on unit for mounting and metal flange around unit has been hammered/flattened, unit rocking back and forth. Raised unit front using adjustment feet to help stabilize. Advised customer they will need unit properly installed to cabinets. Started wash cycle, found water turned off to unit. Unit is plumbed into cold side on sink connection. Advised customer they will need a plumber to correct water connection and connect to hot side of faucet. Found upper spray arm laying in bottom rack, tabs are broken off, unable to reinstall. Unit will need upper spray arm. Customer to install spray arm, no return visit. ; ordrng 1 WPW10498900 (Spray arm)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Fairview Park, OH 44126
Manny
Job Details: 12/19/2022
"Cc unit not making ice still, verified and fill tube frozen, spoke to BJ he found a service flash stating that the ice maker housing fill port is too small and needs to be replaced with a revised model that has the port wider. Ordering housing and valve; ordrng 1 5304522583 (Ice housing assembly) and 1 5304519149 (Valve)"
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Ravenna, OH 44266
Brian M
Job Details: 12/19/2022
Cx door not closing Found bag of green beans in the wayMoved beans OP Test Ok
We serviced a
AMANA WASHER
Model NTW4501XQ0
Near Madison, OH 44057
Dan H
Job Details: 12/19/2022
"Installed new suspension, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Elyria, OH 44035
David R
Job Details: 12/19/2022
"Replaced internal drain hose, latch replaced last visit. Ran diagnostics test, good, all components working. Ran a normal cycle and drained. Good. Everything working normally. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Manny
Job Details: 12/19/2022
"Cc unit not cooling, ran test and damper not opening, fz its cold, remove control good voltage to damper check voltage at damper and getting 117vac, put everything together and damper started working, couldve been a loose connection,checked all connections and all good advise to monitor the unit for at least 24 hrs"
We serviced a
WHIRLPOOL DRYER
Model WED700DW0
Near Streetsboro, OH 44241
Brian M
Job Details: 12/19/2022
Cc of long dry times Found venting needs cleaned
We serviced a
GE REFRIGERATOR
Model CWE23SSHCSS
Near Kent, OH 44240
Brian M
Job Details: 12/19/2022
Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Corina B
Job Details: 12/19/2022
CC that the door locks and the drain pump turns on. Confirmed. Found the drain pump staying stuck on. Will need a control. ; ordrng 1 W11616491 (Control)
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Elyria, OH 44035
Gabriel P
Job Details: 12/19/2022
Something wrong with control connector ordering control ; ordrng 1 WD21X24901 (Control)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Painesville, OH 44077
Dan H
Job Details: 12/19/2022
"Installed new spray arm, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
David R
Job Details: 12/19/2022
"Wash pump came damaged, rip on gaskets. Ordering new wash pump.** setting as 2 count. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 12/19/2022
"Installed control, and drain pump. Customer did not receive strike. Ran auto test. Re ordering strike.Customer to install; ordrng 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Beachwood, OH 44122
Joe O
Job Details: 12/19/2022
Installed optics. Ice maker cycled. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44128
Jason N
Job Details: 12/19/2022
"Cc condensation appearing in containers and packagesFound condensation in question is inside the food containers and in the food packages, no condensation on the outside of the containers or in the ff section in general. Good airflow in ff section and door gaskets sealing properly. Advised customer that condensation appearing in containers and packaging is normal due to moisture trapped inside. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Westlake, OH 44145
David R
Job Details: 12/19/2022
"Replaced water valve, water pressure is good. Tested. All components good. No leaks. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KDRS407VSS04
Near Euclid, OH 44143
Manny
Job Details: 12/19/2022
"Cc broil no working, verified and no heat during broil, pull unit out and Check voltage to element and no voltage check continuity to element and good continuity, check voltage at control and good voltage coming in but no voltage going to broil, called BJ we ran some test and unit needs main control, control under our part warranty for 1 year.; ordrng 1 W10852104 (cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Aurora, OH 44202
Brian M
Job Details: 12/19/2022
Cc convect fan not running Verified Replaced fan OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS3
Near Westlake, OH 44145
Angel
Job Details: 12/19/2022
Cc that left front burner is not igniting. Verified and found orifice clogged up removed it and cleaned it out reinstalled it and started igniting as should opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, OH 44102
Corina B
Job Details: 12/19/2022
CC that there is a long fill. Confirmed. Ran diag F7e1 long fill no fill. Found the drain hose connector to another drain hose. Disconnected the drain hose and installed it into the standpipe. Started a cycle. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Eastlake, OH 44095
Dan H
Job Details: 12/19/2022
"Customer complaint that unit is not dispensing fabric softener, confirmed, installed new valve assembly, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03STSS0
Near Westlake, OH 44145
Marie V
Job Details: 12/19/2022
"Cc that unit is leaking and that the door drops. Confirmed. Links are broken , took dooroff and found that is leaking from dispenser and vent. Ordering all parts needed. Vent, seal vent, dispenser, links , spring. Office will contact once they have eta on the part. ; ordrng 2 WP8270020 (Spring)s and 1 8194001 (Link) and 1 WPW10077877 (Defflector) and 1 WP8269259 (Gasket) and 1 WP8572611 (Vent) and 1 WPW10199696 (Dispenser)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cleveland, OH 44111
Corina B
Job Details: 12/19/2022
"CC that the unit is not working. Ran diag no codes. Started a bulky cycle with clothes. Filled. Started a drain and spin, clothes came out damp. No leaks. Adtcust 6-8 bath towels equals a full load and 1-2 tablespoons of of he detergent. Opt test ok."
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Willoughby, OH 44094
Dan H
Job Details: 12/19/2022
"Installed new control and user interface, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HW3
Near Cleveland, OH 44128
Jason N
Job Details: 12/19/2022
"Cc unit door is crackingConfirmed door is cracking. Ordering door. Part is not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11117584 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Westlake, OH 44145
David R
Job Details: 12/19/2022
Cc unit not making ice or getting water from dispenser. Heated water valve being activated. Found water line to fridge from house is bad. Customer will get a water line and replace himself. Unit is good. Op Test Ok.
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Westlake, OH 44145
Angel
Job Details: 12/19/2022
"Cc that unit is leaking from the front. Verified and its leaking from the bellow the bellow is ripped will need to be replaced. Gave customer estimate and stated she will think about it charged service call.; ordrng 1 W11314648 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Dan H
Job Details: 12/19/2022
"Customer complaint that unit is not heating, started normal dry cycle, unit is heating, unable to duplicate the problem, unit is operating as designed"
We serviced a
KENMORE WASHER DUET
Model 110.2513241
Near Cleveland, OH 44130
David R
Job Details: 12/19/2022
"Cc when going into spin, unit will go off balance. Took off top of washer. Found padding on sides missing from unit going off balance. Found weak suspension. Ordering suspension and padding, customer might order anti vibration pads on our return. ; ordrng 1 W11130362 (Suspension) and 1 W10684258 (Padding), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kirtland, OH 44094
Dan H
Job Details: 12/19/2022
"Customer complaint of noise, ran high speed spin and heavy agitate, no unusual noises heard, unable to duplicate the problem ,unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART308FFDB10
Near Parma, OH 44134
David R
Job Details: 12/19/2022
Replaced gaskets and doors. Good. Sealed. Used heat gun just to seal if any loose gasket. Good. Op Test Ok.
We serviced a
KITCHENAID COOKTOP GAS
Model KGCC506RBL07
Near Shaker Heights, OH 44122
Joe O
Job Details: 12/19/2022
Installed cooktop. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Brian M
Job Details: 12/19/2022
"Cc unit not running Found capacitor damaged Also truck stock capacitor damaged Part not in stock office to schedule ; ordrng 1 W11395618 (CAPACITOR), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ1
Near Garfield Heights, OH 44105
Jason N
Job Details: 12/19/2022
"Cc unit controls not workingFound unit displaying err f1e0 for internal board failure. Replaced main control using customer supplied pre Id part. Ran functionality tests, all tested good. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC0
Near Westlake, OH 44145
Angel
Job Details: 12/19/2022
Cc that washer is locked and wont unlock. Verified and unit is not draining drain pump has to be clogged up. Took apart unit got to drain pump and found sock stuck inside removed sock and cleaned everything out reinstalled all parts tested unit opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Berea, OH 44017
Corina B
Job Details: 12/19/2022
CC that the freezer is fine but the ff is not cooling. Confirmed. Fz -1 ff 60*. Steamed out the evaporator. Found the freezer fan not running. Replaced the fan from t/s. Opt test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Painesville, OH 44077
Dan H
Job Details: 12/19/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface are working, stuck key test shows control is bad, unit needs new control; ordrng 1 W10866116 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00 NO
Near Parma, OH 44129
David R
Job Details: 12/19/2022
"Cc unit leaking. Took off panel and found that gasket is leaking. Rip in front, wear and tear. Ordering bellow ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Oakwood Village, OH 44146
Brian M
Job Details: 12/19/2022
Cc no drain Found drain running but not strong enough to drain Also inside sump assembly drain port is all chewed up Needs drain pump and sump ; ordrng 1 WPW10348269 (drain pump) and 1 WPW10671942 (Sump) and 1 8269144A (drain hose)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Pepper Pike, OH 44124
Joe O
Job Details: 12/19/2022
Cc: change stuck in unitPulled change out from between washplate and basket. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRJ25FXMS03
Near Shaker Heights, OH 44120
Jason N
Job Details: 12/19/2022
"Cc unit not making ice Ran manual harvest cycle test on ice maker jumping t to h, will not index, reading 0v to ice maker. Jumped out optics board, black/white to blue. Retested ice maker harvest, ice maker powered on and cycled. Unit will need optics boards replaced. Optics board kit (W10314352) is discontinued, unable to repair."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Bay Village, OH 44140
Angel
Job Details: 12/19/2022
Cc that unit was not starting. Started unit and unit is starting and working as should checked for error codes and there were no error codes stored leveled unit out better for customer and had him test it himself as well and the washer is working perfectly fine every time. So I explained to him how to choose the cycles and start the unit.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44135
Corina B
Job Details: 12/19/2022
CC that the u it is not heating. Confirmed. Found the cutoff open. Replaced the cutoff. Can not checked the outside vent due to being on roof. Advised cust to have vent cleaned out. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Chardon, OH 44024
Dan H
Job Details: 12/19/2022
"Customer complaint that unit is not washing properly, Started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair at this time ; ordrng 1 W11025157 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Joe O
Job Details: 12/19/2022
Cc: not drainingFound standing water in unit. Canceled cycle. Unit drained. Found error codes f9e1(not draining). Ran drain again. Unit not draining. Found control is sending proper power. Ohmed out pump from harness. Needs harnessParts show limited stock. Office to reschedule; ordrng 1 W11568793 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Cleveland, OH 44118
Jason N
Job Details: 12/19/2022
"Cc unit not making ice Pulled ice container. Found several ice cubes stuck together in ice maker and holding up bail arm in the upper position. Removed ice cubes, ice maker started cycling. Let ice maker finish indexing. Ice maker filled with water and stopped in freezer cycle. Advised customer to allow up to 48 hrs for full ice container. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBS04
Near Walton Hills, OH 44146
Manny
Job Details: 12/19/2022
"Replaced controls and sensors, ran bake test @ 350 on both cavities, took temps with oven probe and laser thermometer, Top temps on probe around 356 and on laser thermometer 365 bottom temps on probe 353 and laser thermometer 359, unit working properly, customer asked if I could clean the oven door, cleaned oven door, opt test ok"
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near Solon, OH 44139
Brian M
Job Details: 12/19/2022
Cc of squeaking Found idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 279640 (PULLEY-IDR) from stock
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Bay Village, OH 44140
Angel
Job Details: 12/19/2022
Cc that left front burner was not igniting. Verified and found burner cap not on correctly and explained to him how to get the burner to ignite faster had him test it out opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fairview Park, OH 44126
Corina B
Job Details: 12/19/2022
"CC that the unit is not finishing a cycle and it was banging. Confirmed. Found the suspension rods worn. The tub ring is broken. When agitating or spin just humming. Found the motor covered in oil and the capacitor. They did have a previous company replace the gearcase. Will need a motor, suspension rods, tub ring and capacitor ; ordrng 1 W10780045 (Suspension rods) and 1 WPW10531289 (Tub ring) and 1 W10890624 (Motor) and 1 W11158830 (Capacitor)"
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Madison, OH 44057
Dan H
Job Details: 12/19/2022
"Customer complaint of scraping noise, confirmed, drum is properly mounted, unit needs new drum bearing, customer does not want repair; ordrng 1 WE1M462 (Bearing sleeve) and 1 WE1M461 (O ring), used 1 SHIPPING (shipping and handling), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Perry, OH 44081
Joe O
Job Details: 12/19/2022
"Customer did not receive parts, re ordering element and evap harness; ordrng 1 W11546681 (Evap harness) and 1 W11546610 (Element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
David R
Job Details: 12/19/2022
"Cc unit not cooling, about a week ago took a hair dryer to ice build up behind the deli drawer. Took temps, FZ about 1-2* and FF about 42*, icemaker still able to make ice. Build up of frost around FF evap, a little bit up of frost on FZ evap. Calling techline. Went over thermistor replacement, went over diagnostics Test 7, went over SP W11092686. Followed SP. Some taps on evap cover are cracked, drip pan under evap has a crack as well. Most likely happened when evap was replaced in previous calls. Customer to not pay for damaged items, not caused by him. SP W11092686 covers labor only, S code S16360.. Techline also suggested steaming the the FZ evap as well. **2-3 count job to steam all frost; ordrng 1 W10633627 (Fan) and 1 WPW10277799 (Harness, thermistor) and 1 W11211387 (Cover) and 1 W11457241 (Drip pan)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Ashtabula, OH 44004
Dan H
Job Details: 12/19/2022
"Customer complaint that unit shuts off at sensing, started normal wash cycle, unit filled and began agitating, Canceled and repeated with load, unit filled and began washing again, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED6600VU0
Near Perry, OH 44081
Joe O
Job Details: 12/19/2022
"Cc: loud noiseFound idler pulley worn, needs idler pulley assembly; ordrng 1 8547174V (pulley-idr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 12/19/2022
Cc of rack not coming out Found that the end caps got stuck fixed caps OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44135
Marie V
Job Details: 12/19/2022
Replaced control unit starts to wash and added water when it was going to drain only getting 35V going to pump. Bad control. Ordering control. Pump motor and drain pump. ; ordrng 1 W11219380 (Drain pump) and 1 W10906426 (Control) and 1 W11025157 (Pump motor)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Cleveland Heights, OH 44118
Marie V
Job Details: 12/19/2022
"Cc that when ice maker is on it starts leaking. Ice bin was stuck, use pad steamer to get it out. Found ice maker was full of water at the beginning, water valve is wiping water to ice maker.when ice maker cycles water goes outside ice maker and it leaks at the door. Will need new water valve. ; ordrng 1 W11043013 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near University Heights, OH 44118
Marie V
Job Details: 12/19/2022
Cc that unit is not cooling in fresh food section. Confirmed temps are 53 * in fresh food section and -3* in freezer. Found fresh food section evaporator frosted over. Took cover off and found harness for fan and thermistor was burned took pics and Called tech line spoke to Bruce . Unit cant be fixed..
We serviced a
MAYTAG WASHER
Model pavt920aww
Near Cleveland, OH 44125
Marie V
Job Details: 12/19/2022
"Replaced bearing thrust and belt. Tested unit on all setting. Fill, spin, drain, and breaks, all working properly. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Garfield Heights, OH 44125
Marie V
Job Details: 12/19/2022
Cc that the light in fresh food section is not working and control is not on. Confirmed. Found blue tape on the light switch on fresh food section. Took temps in freezer -5* and fresh food section 36*. Unit is working properly. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDX05
Near Westlake, OH 44145
Corina B
Job Details: 12/19/2022
"CC that the unit is not making ice. Confirmed. Ice maker cycling water valve has 120 volts. Found the fill tube frozen, steamed out the line. Ice maker filled. Will need a valve. Valve is nla. ; ordrng 1 2003791 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Avon Lake, OH 44012
Angel
Job Details: 12/19/2022
"Replaced stator, clutch and slider tested unit opt test ok."
We serviced a
FRIGIDAIRE WALL OVEN
Model FFGF3053LSK
Near Geneva, OH 44041
Dan H
Job Details: 12/19/2022
"Installed new burner valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Lakewood, OH 44107
Corina B
Job Details: 12/19/2022
Replaced the door. Door is not shutting? HV stopped by to assist and said the insulation is the door is causing the door to not shut. Will need a new door. Office is to reschedule appointment ; ordrng 1 W11572303 (Door)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AS0
Near LaGrange, OH 44050
David R
Job Details: 12/19/2022
"POP 12/21/21. Cc icemaker not working and making weird noises, also said icemaker ice was stuck and not letting ice drop. Took temps, unit just came out of a defrost. 41* in FF and 10* in FZ. All fans are good, running. Checked temp settings. Set all the way down to lowest. Found icemaker twist tray up and out of bracket position, when calling for water, the water will go directly into ice bin. Ordering ice maker and valve.** also advised customer of moving food around to make better airflow for unit. ; schdld next appmnt for 12/27 TUE AM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ08
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/19/2022
Took apart freezer section Replaced evap fan and fan started working as should set temperatures correctly opt test ok.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
Gabriel P
Job Details: 12/19/2022
"Found fuse open,replace unit working"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 12/19/2022
Found no voltage from black to neutral customer need and electrician
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Parma, OH 44130
Gabriel P
Job Details: 12/19/2022
"Replace icemaker,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fairview Park, OH 44126
Gabriel P
Job Details: 12/19/2022
Found wire on door snap gave customer and idea of how much door cost she did not want estimate she will not fix
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Lorain, OH 44052
Gabriel P
Job Details: 12/19/2022
Found part box squishy when replace ui it was clear white screen it would not let me do anything call senior tech he advise to replace control as well ; ordrng 1 W11543997 (Control) and 1 W11478519 (Ui)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lorain, OH 44052
Gabriel P
Job Details: 12/19/2022
"Replace pulley and belt and motor,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Seven Hills, OH 44131
Marie V
Job Details: 12/19/2022
Wrong control was received. Reordering part. Brought part for return ; ordrng 1 W10878844 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Manny
Job Details: 12/19/2022
"Replaced all parts ordered, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Perry, OH 44081
Joe O
Job Details: 12/19/2022
"Customer did not receive parts, re ordering element and evap harness; ordrng 1 W11546681 (Evap harness) and 1 W11546610 (Element)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Elyria, OH 44035
Gabriel P
Job Details: 12/19/2022
Check voltage is good found bad fuse on board check in truck stock dont have one ordering ; ordrng 2 W10258275 (Fuse)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Lakewood, OH 44107
Marie V
Job Details: 12/19/2022
"Cc that rails where replaced before by whirlpool but issues saws still I there also fresh food ice maker is not working. Freezer door does not close all the way, found that rails where not pushed in all the way and small plastic piece from rail is broken. also if freezer door does not close ice maker wont have enough cold air to work. Ran diag found E5 error code ice maker mold cold, possible ice maker thermistor issue. Advice cust to allow 24 hours to 48 to ice maker to kick back on to start working. Could have been because freezer was not shutting. Cust will fix rail. ; ordrng 1 W10886939 (Ice maker 139.94) and 1 W10625067 (Bracket left), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDE9958SKZ
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/16/2022
Try running diagnostic but it turn off every time try to run test error code is f6 e1 and f3e2 and f4e2 ordering heater control and sensor ; ordrng 1 W11537778 (Heater) and 1 W11410063 (Control) and 1 W11410464 (Sensor)
We serviced a
MAYTAG DRYER GAS
Model MEDB850YW2
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/16/2022
"Cc unit not starting Ran dryer op test, confirmed dryer will not start a cycle, checked belt switch, thermals and door switch. Found thermal fuse open. Replaced thermal fuse using misc. truck stock part. Reran test. Unit started, good tumble and heat. Op test good. ; used 1 WP3390719 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Maple Heights, OH 44137
Jason N
Job Details: 12/16/2022
"Cc unit not starting cycle. Customer stated unit is brand new, hasnt worked since they installed it. All the lights come on and sensing light blinks but doesnt start a cycle. Ran m/s for entitlement. Under a yr. Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Started normal cycle, unit went into sensing and started filling. Advised customer that unit must be in standby mode first before unit cycle can be started. Unit can be put unit into standby(all lights on) by rotating cycle knob or hitting start button once. Unit is working as designed, customer instruct."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Cleveland, OH 44106
Jason N
Job Details: 12/16/2022
"Cc unit stopped draining/spinning Found unit full of water. Emptied water from tub. Checked for drain obstruction. None found. Checked drain pump resistance, good at 15.4 ohms, checked for power at control board j16 connector, 0v. Unit needs control board. ; ordrng 1 W10480177 (Main control)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/16/2022
Cc unit not washing properly Ran diagnostics found error for overload Ran auto no issues Ran quick wash with blanket in until unit started agitating let run for 10 min No issue found
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Sheffield, OH 44054
Angel
Job Details: 12/16/2022
Cc that unit is not cooling. Took temperature and it was at 49* so I took off evaporator over and it barely had any frost pattern so I used my watt meter to check the amperage compressor was running at and it was running at 1.10amps asked BJ about the issue because compressor was running good but BJ said it could be a leak or a weak compressor to order both ordering parts office to reschedule evaporator is out of stock.; ordrng 1 W11578209 (Compressor) and 1 W11109499 (Drier) and 1 W11572047 (Evaporator) and 1 W11504450 (Coupler (capillary line)) and 1 W11504420 (Suction line)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Maple Heights, OH 44137
Corina B
Job Details: 12/16/2022
CC that the unit is not finishing a cycle. Confirmed. Ran diag f8e1 long fill. Found the cold water turned off. The shut off is leaking. Advised cust to get a plumber for the shut off. Ran a calibration. Started a quick cycle with clothes. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bedford, OH 44146
Corina B
Job Details: 12/16/2022
CC that there is a squealing. Confirmed. Found the screw backed out of the rotor. Tightened the screw. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/16/2022
Ran entitlement unit manufactured 10-3-2022Cc no bake and burners not functioning properly Found wires pinched to chassis by control Also power outlet loose Unit kicking in and out of 220Needs harness and customer needs outlet replaced For safety reasons I left unit unplugged until harness and outlet replaced ; ordrng 1 W11532661 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Strongsville, OH 44149
David R
Job Details: 12/16/2022
"Customer said Icemaker never dropped any ice. Since deli control is shorted, can be shorting out other components as well. Customer wants to know what can we in the meantime while waiting for door. Can try replacing main control along with a new icemaker. ; ordrng 1 W10807590 (Main control) and 1 W11577195 (Icemaker)"
We serviced a
SAMSUNG DRYER
Model DVE50R5400V
Near Cleveland, OH 44111
Manny
Job Details: 12/16/2022
"Replaced heater, thermostat and fuse, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/16/2022
Cc of fan noise Normal operating noises found Unit is functioning properly at this time
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bedford Heights, OH 44146
Corina B
Job Details: 12/16/2022
"CC that the unit will not turn on. Confirmed. Checked outlet open ground. Found a different outlet thats properly polarized, still not turning on. Ohmed out the drain pump 19.4 ohms.Will need a control. Advised cust to get an electrician to fix the outlet. ; ordrng 1 W11419171 (Control), used 1 SHIPPING (shipping and handling) from stock"