We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS
Near Kent, OH 44240
Brian M
Job Details: 03/25/2021
Installed switches OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Painesville, OH 44077
Joe O
Job Details: 03/25/2021
"Cc: not washingFound error codes f8e2(water inlet valve). Ran diagnostics test cycle. Found unit is filling, sump running but not pumping water out. Needs sumpSump shows out of stock, office to reschedule; ordrng 1 W11416363 (Sump assembly)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Avon Lake, OH 44012
Corina B
Job Details: 03/25/2021
CC NOT DRAINING. Checked drain pump. Working. Found water not draining out of hose into sink. Unclogged drain hose. Ran cycle. Optest okay.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near North Olmsted, OH 44070
David R
Job Details: 03/25/2021
Replaced part. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Ravenna, OH 44266
Brian M
Job Details: 03/25/2021
Cc UI not working properly and lid slams shut Replaced UI Needs hinges ; ordrng 1 W10861714 (hinge) and 1 W11023747 (hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Westlake, OH 44145
Gabriel P
Job Details: 03/25/2021
"Replace,motor and control advise customer that if it continues to add minutes is normal,operation I was told by whirlpool"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Avon, OH 44011
Marie V
Job Details: 03/25/2021
"Cc that the top oven burns the food at the bottom and is raw at the top and bottom oven does not seems to cook good also top seems to have a discoloration. . Preheated upper oven to 350* and waited 15 min took temp 366*. Check the calibration on in upper oven was at 30* and bottom at 15 *. Preheated bottom oven and took temps, 347* and 355*. About cook top cust had the kit for it explain cust how to use the blade and not to be scare with the blade, was able to get it off . And also explain cust that when calibrate the oven you want to do 5 or 10* at the time and try something on the oven before cooking something just to make sure that the temps are good. Everything on the unit was good. Also told cust about the darker Bakeware will cook uneven and burn things up is better to use lighter ones or glass for some things. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, OH 44110
Corina B
Job Details: 03/25/2021
CC that the unit is not cooling. Fz 50* ff 47*. No frost pattern on the evaporators. Will need a ff evap and compressor. Parts are still covered under warranty. ; ordrng 1 WPW10643261 (Evaporator) and 1 W10309988 (Compressor) and 1 876765 (Tubes) and 2 WPW10143759 (Drier)s
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/25/2021
"Did not install spark module. After testing burner operation to verify burner was still not working, found that burner is sparking normally at this time. May have been a issue with carbon buildup on cap, possible cap misalignment. Tested burner operation thoroughly to ensure it will work every time. Burner test good. Customer will need refund for part cost. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Euclid, OH 44132
Jeff M
Job Details: 03/25/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near University Heights, OH 44118
Jason N
Job Details: 03/25/2021
"Installed control board. Tested oven light function. Unit powered down, breaker tripped for outlet. Checked for shorted wires to socket. Found metal debris in socket contacting ground and center post, possible from old light bulb. Removed and cleaned up inside. Reset breaker and retested. Oven light test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Mentor, OH 44060
Jeff M
Job Details: 03/25/2021
The unit had a suds code customer is using 10 times concentrated soap in the load and go to Spencer. I told her that is way too much to have a concentration
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/25/2021
Cc unit lights not working in ff and freezer sections.Found freezer light out. Replaced LED module using customer supplied pre Id part. Illumination returned to entire unit. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jeff M
Job Details: 03/25/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Garfield Heights, OH 44128
Jason N
Job Details: 03/25/2021
"Cc unit ovens too coldCustomer stated she tried running the bottom oven and it never seemed to heat up. Ran bake test on both upper and lower ovens, neither oven is heating up, relays on ACU board are not being activated. Ran diagnostics, found codes f6e0 for UI lost communication. Power cycled unit using breaker. Reran bake tests, both ovens now heating up in preheat. Ran bake tests to 350 degrees. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC1
Near Ravenna, OH 44266
Brian M
Job Details: 03/25/2021
Cc unit leaking Found 3 way water hose valve leaking Tightened hose OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Perry, OH 44081
Joe O
Job Details: 03/25/2021
"Cc: high pitch squealFound pulley worn, and roller starting to seize. Needs dryer repair kitDryer repair kit out of stock. Off to reschedule; ordrng 1 4392067 (dryer repair kit)"
We serviced a
FRIGIDAIRE DRYER
Model FFLE900UW3
Near Madison, OH 44057
Dan H
Job Details: 03/25/2021
"Customer complaint that unit runs for 10 minutes then stops, Confirmed, unit needs new control; ordrng 1 5304523183 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Madison, OH 44057
Jeff M
Job Details: 03/25/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Elyria, OH 44035
Gabriel P
Job Details: 03/25/2021
Cc that stove is releasing c02. The customer said that the c02 alarm went off when oven was on so they called the gas company to verify issue and said they had a reading of 10 parts per million so we turned on the unit to see if the alarm would go off but nothing so the customer took the alarm off the wall and started to open the oven door to place the alarm in the oven and around it to trigger the alarm explained to customer he could not use the alarm that way it will give incorrect readings and the alarm still never went off. Called whirlpool and spoke with Jowell explained issue and he lets us know that 10 parts per million is a low reading all the way up to 800 parts per million of c02 is acceptable Jowell said they would have to have the gas company have someone come back out to get the right readings. But unit is working as designed. Opt test ok.
We serviced a
maytag washer
Model MAH4000AWW
Near Mentor, OH 44060
Adam
Job Details: 03/24/2021
replace belt and drum
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS4
Near Lorain, OH 44053
David R
Job Details: 03/24/2021
"Cc unit making noises, smelled burning. Opened up front panel checked around, no signs of burning. No signs of anything out of place of causing the noise. Ran a cup of water, tested, heated without any problems. Customer tried a couple times. Tried another time and let it count all the way down, working normally. Door was saying unit was open while door closed. Ordering switches; ordrng 1 W11433682 (Upper switch) and 1 W11433683 (Lower switch)"
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/24/2021
"Cc that the unit will not start, youll press start and 5 seconds later unit starts to beep. Ran diag got error code of 815 and then unit does not continue for auto teste because is reading door open. Tested lidlock is open when door is open had continuity when door is close. Unit will need main control. ; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Painesville, OH 44077
Jeff M
Job Details: 03/24/2021
The noise is that the machine where/are making are completely normal
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Strongsville, OH 44149
Gabriel P
Job Details: 03/24/2021
Door and ui have been replaced. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Garfield Heights, OH 44128
Brian M
Job Details: 03/24/2021
Leveled unit OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Gabriel P
Job Details: 03/24/2021
Replaced evaporator and soldered the cap tube and suction tube. Did a vacuum on unit passed vacuum then set scale for refrigerant on floor with the tank added 1once of refrigerant before adding the 4.27 oz of refrigerant it takes for this unit. Made sure compressor kicked on and added remaining 3.27oz of R-134a to unit. Found frost pattern on evaporator. Opt test ok. AT
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/24/2021
Cc unit shuts down and turns. On by its self Found error codes for miscommunication could not get unit to run a test mode cycle It just shuts down Needs UI and control ; ordrng 1 W11367342 (Console) and 1 W11512765 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Highland Heights, OH 44143
Jason N
Job Details: 03/24/2021
"Cc unit experienced thermal event inside door. Customer had unit front taken apart already. Found 2 blue wires from connector 7 of control board, insulation had melted off due to extreme heat, most likely arced together causing thermal event. Called wp techline, Leon, replace wire harness, regen valve, control. Called WP safety, provide customer with repair quote. Cannot find regen valve part number in parts list, Wp techline did not know either. Contacted BJ, would need to research for regen valve part number. Quoted customer for repair minus regen valve. Office would contact customer with full quote after obtaining all parts to be replaced. Customer is calling WP for repair coverage or to replace unit. ; ordrng 1 W10479761 (Control) and 1 W10871221 (Main harness) and 1 W11126003 (Insulation)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Avon, OH 44011
Gabriel P
Job Details: 03/24/2021
Complaint of noisy operation. Ran diagnostics and found error code F0E5 off balance load. Calibrated and did a auto test operating as designed. Latch is also working fine no need to replace. Opt test ok. AT
We serviced a
KITCHENAID COOKTOP ELE
Model KCGC558JSS00
Near Willoughby Hills, OH 44094
Joe O
Job Details: 03/24/2021
"Cc: griddle not heating enough to cook onFound unit says its ready and unit is not hot enough. Unit still only warm. Spoke with BJ, needs temp sensor, and infinite switchParts show out of stock, office to rescheduleSecond tech needed to assist pulling unit out; ordrng 1 W11319618 (Temp sensor) and 1 W11318834 (switch-inf)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44112
Jason N
Job Details: 03/24/2021
"Cc unit not filling up with enough water Customer believes not enough water coming in. Ran auto test, all functions normal. Ran calibration. Advised customer on what she options she can use to get the most water in. Started wash load w/deep fill max turned on. Tub filled 2/3 with water. Customer stated its much better. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269DRM00
Near Chardon, OH 44024
Jeff M
Job Details: 03/24/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Mentor, OH 44060
Jeff M
Job Details: 03/24/2021
The icemaker is. Stuck in and rotated position diagnostic shows that its in the home position needs a new icemaker; ordrng 1 W11115534 (Icemaker) and 1 Ship
We serviced a
WHIRLPOOL WASHER
Model LSQ8243HQ0
Near Wickliffe, OH 44092
Jeff M
Job Details: 03/24/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WEEA25H0HZ0
Near Mentor, OH 44060
Jeff M
Job Details: 03/24/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model GGW9200LL1
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/24/2021
"Found ignitor open and is getting proper voltage ; ordrng 1 279311 (Ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/24/2021
"when arrive call whirlpool they had me check for voltage from p1 connector for 120v from pin 3 and 4 read 50 follow wires found open fuse replace also notice it will not throw the error f6e8 any more but it will throw inverter error f1e5 ,customer had new control replace and still check amps on mag there is a problem with high side so replace new mag then started working no more issues as right now Show customer is working,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44110
Joe O
Job Details: 03/24/2021
New igniter broken. Used truck stock. Installed igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Wickliffe, OH 44092
Joe O
Job Details: 03/24/2021
Installed diverter. Ran test cycle. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1513LW2
Near Lakewood, OH 44107
Corina B
Job Details: 03/24/2021
"CC that the unit is not cooling. Fz 38* ff 42*. Checked the pattern on the evaporator no frost pattern on the evaporator. Will need a new evap; ordrng 1 5303918491 (Evaporator) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE ELE SL-IN
Model JGS8860BDP18
Near Cleveland Heights, OH 44118
Joe O
Job Details: 03/24/2021
"Cc: oven over heating. Customer stated it was like the the self clean was on. She stated the oven was extremely hot, and unit would not shut off. Ran test bake to 375. Unit preheated and shut down. Cooling fan is running. Oven is cycling heat. Averaging temp at 380 degrees. Canceled cycle. Unit shut off. Watched to ensure unit does not start back up. Could not duplicate issue. Called whirlpool safety. Advised we could not duplicate issue but recommend to replace control and oven sensor. Safety stated to quote the customer. Needs control and oven sensorCustomer does not want to repair at this time; ordrng 1 12001655 (sensor,oven) and 1 WP8507P229-60 (cntrl-elec) and 1 74007736 (burner asy) and 1 WP7527P004-60 (holder-orf) and 1 WP7527P002-60 (holder-orf) and 3 WP8273062 (screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44115
Joe O
Job Details: 03/24/2021
"Cc: not dryingFound terminal block shorted. Needs terminal block kit and cord. Replaced dryer cord, and terminal block kit. Ran test cycle. Op test ok; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW0
Near Painesville, OH 44077
Jeff M
Job Details: 03/24/2021
Installed the new part op tested good.
We serviced a
ROPER WALL OVEN
Model 1068148
Near Fairview Park, OH 44126
Corina B
Job Details: 03/24/2021
"CC that the unit is not heating. Checked the igniter 0 amp 120 volts to the igniter. Found the burner assembly is cracked. Will need an igniter and burner assembly. Model is not coming up into the lookup. ; ordrng 1 5304401265 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Painesville, OH 44077
Jeff M
Job Details: 03/24/2021
IInstalled the new part op tested failed. The motor was the wrong part# and the actuator failed. ; ordrng 1 W11026785 (Motor) and 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near Avon, OH 44011
Gabriel P
Job Details: 03/24/2021
Console was replaced. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
David R
Job Details: 03/24/2021
"Cc unit not going past sensing. Found F8E1, no fill long fill. Drain hose isnt hooked up correctly, all the water is siphoning out while filling up. Per owners manual, drain hose has to be height of unit in order to function correctly. Let customer know. She said she will inform the landlord. Unit test good. Correct drain hose and should work correctly. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Aurora, OH 44202
Brian M
Job Details: 03/24/2021
Cc of no ice Found icemaker rotating but not calling for water Replaced using truck stock Ran test harvest OP Test Ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/24/2021
Replaced all parts. Tested unit ran calibration. Op test okBrought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near North Ridgeville, OH 44039
Corina B
Job Details: 03/24/2021
"CC that the ice maker fell down and the right hand door does not open and close. Reinstalled the ice maker. Found ice maker not running and part of it cracked. Replaced icemaker with t/s. Added water tube extension from t/s. No water to unit. The ice maker arm is missing. The door is cracked. Will need a new door and arm. Office to schedule appointment ; ordrng 1 LW10858417 (RT door) and 1 W11178521 (Nameplate) and 1 WPW10474785 (Arm), used 1 4317943 (ICEMAKER) from stock"
We serviced a
MAYTAG WASHER
Model SAV5401AWW
Near Aurora, OH 44202
Brian M
Job Details: 03/24/2021
Cc unit is loud during spin and leaks Found water leaking from transmission Needs transmission Part is NLa 27001039; ordrng 1 27001039 (Transmission)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Parma, OH 44129
Jason N
Job Details: 03/24/2021
"Cc unit not washingRan diagnostics, found codes 4-3 for motor not running and 7-1 for no heat. Checked power to motor, found connector not plugged in to motor, part of motor is missing. Replaced pump/motor using truck stock. Ran wash test, op test good. ; used 1 W11025157 (Pump/motor) from stock"
We serviced a
GE DISHWASHER
Model PDW7880J10SS
Near Parma, OH 44134
Jason N
Job Details: 03/24/2021
Cc unit needs dispenser replaced. Replaced dispenser using customer supplied part. Ran wash test with detergent to ensure working properly. Dispenser opened and detergent was flushed out. Op test good.
We serviced a
MAYTAG WASHER
Model MHW5630HW
Near Parma, OH 44134
Jason N
Job Details: 03/24/2021
"Cc unit leaking Customer showed pop.Customer stated unit leaks randomly. Presuming its from the front, Checked bellow for holes/tears. None found. Checked lint/buildup around bellow gasket and door. Ran auto test, no leaks. Started wash cycle with clothing load. Switched to rinse/drain and spin. No leaks found on unit."
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Aurora, OH 44202
Brian M
Job Details: 03/24/2021
Cc no heat upper oven Found igniter open Replaced using truck stock Ran test bake to 350 OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Garfield Heights, OH 44125
Jason N
Job Details: 03/24/2021
"Cc unit door gaskets coming loose.Customer showed popFound freezer door gasket pulled out of door partially. Reinstalled freezer door gasket, using some silicone to secure gasket at various points. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Jason N
Job Details: 03/24/2021
Installed both ff gaskets. Heated gaskets slightly to ensure good seal to cabinet. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV01
Near Solon, OH 44139
Jason N
Job Details: 03/24/2021
"Cc unit not cooling.Customer stated unit will randomly stop cooling then start cooling again. Unit is cooling on visit out. Ran diagnostics function tests, all functions working. Could not duplicate a no cool condition. Quoted customer for possible control board replacement. Customer wants to wait and see, estimate only. ; used 1 WPW10503278 (Control(jazz)) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFM
Near Rock Creek, OH 44084
Jeff M
Job Details: 03/24/2021
"The igniter has failed. I do not have one on my truck. And I have not received one in the mail; ordrng 1 12400035 (Ignitor), used 1 12400035 (Ignitor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYB02
Near Pepper Pike, OH 44124
Joe O
Job Details: 03/24/2021
Installed control and gasket. Unit would not allow selections with new control. Would not start or function. Re ordering control.; ordrng 1 WPW10235503 (cntrl-elec)
We serviced a
N/A N/A
Model MDB7749SBM3
Near Bedford Heights, OH 44146
Jason N
Job Details: 03/24/2021
"Cc unit door not closing Found both sides of door pulled up off hinge pins. Remounted door onto hinges, secured tabs. Door properly closing. Ran quick wash test to ensure no leaks. Op test good."
We serviced a
WHIRLPOOL WASHER
Model LA5668XTW0
Near Cleveland, OH 44122
Jason N
Job Details: 03/24/2021
"Installed agitator dogs. Noticed tub had an inch of standing water, unit still siphoning water from non-draining washtub. Customer has not contacted plumber to remedy."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS15
Near Shaker Heights, OH 44120
Dan H
Job Details: 03/24/2021
"Customer complaint of loud noise, noise is vibration in dog house, tightened screws , no noise, op test good"
We serviced a
AMANA WASHER
Model NTW4611BQ1
Near North Ridgeville, OH 44039
David R
Job Details: 03/24/2021
"Cc unit wasnt spinning, lid lock light is on. Canceled out cycle. Went into diagnostics. Found error code F1E1, main control fault and F7E5, shifter fault. Cleared, unplugged unit. Waited plugged int. Ran diagnostics all the way through, components working correctly. Lid is locking and unlocking. Ran a factory recalibration cycle. Good. Went through tech sheet no tested control and shifter, both as of now testing in specs of where they should be at. Would suspect control and shifter, giving estimate to customer. **estimate only. No parts needed at this time; ordrng 1 W10671335 (Control) and 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Lorain, OH 44053
Marie V
Job Details: 03/24/2021
"Cc that she will start a cycle and unit will not continue. Will stay with 2 0 on the screen, and that it only adds the detergent, no bleach or fabric softener.Ran diag no error codes. Replaced control and put some softener and ran a quick cycle. Pass. Op test ok. Advice cust to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Brought core for return."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Avon Lake, OH 44012
Marie V
Job Details: 03/24/2021
"Cc that the bottom vent of the oven is very sharp and husband cut himself. Cust is worried because they have a baby and is dangerous now for the baby. Check bottom vent it is very sharp, file it down and tested, called cust to verify said that thats good. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 03/24/2021
"Cc that the unit stopped draining last min and that it will show her an error code. When arrived error code for pump was flashing F9E1 product not draining. Try to cancel and the drain pump sounded loud like something was in it, check that the drain line wasnt kinked or anything it was good also when remove drain pump found the shopper blades broken. Replaced part started unit and drained all out. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGT4027EW0
Near Cleveland, OH 44102
Dan H
Job Details: 03/24/2021
"Customer complaint of screeching noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Olmsted, OH 44070
Corina B
Job Details: 03/24/2021
Replaced the pads. Optest ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSU
Near Cleveland, OH 44102
Dan H
Job Details: 03/24/2021
"Installed new ice maker , op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rocky River, OH 44116
Dan H
Job Details: 03/24/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, no leaks found, ran manual test cycle, opened both valves and turned on drain pump, no leaks found, found suds bubbling up out of floor drain, advised customer that this could be the issue and to have a plumber look at that, unit is operating as designed"
We serviced a
GE RANGE
Model JB860DJ2WW
Near Strongsville, OH 44136
David R
Job Details: 03/24/2021
"Cc unit is not coming on. Checked power at terminal block. Not getting any power. Tested outlet, 0vAC. Went to breaker and turned off and on. Still no power. Recommend customer to get electrician to check both outlet and breaker. Unit test good as of today. After electrician comes out. If anything comes back up customer will call. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JV0
Near Strongsville, OH 44136
David R
Job Details: 03/24/2021
"Replaced part. Tested. Ran, good. Op test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/24/2021
Complaint riser broken Needs riser and feet ; ordrng 1 W11165114 (Riser) and 4 W11182898 (Feet bolts)s
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSQ3
Near Aurora, OH 44202
Dan H
Job Details: 03/24/2021
"Customer received a burner head instead of spray arm mount(see pics), reordering mount, part is out of stock so not scheduling return appointment ; ordrng 1 WP8268342 (Mount)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Strongsville, OH 44136
David R
Job Details: 03/24/2021
Replaced parts. Tested. Bake at 350. Good. Op test ok
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ
Near Kent, OH 44240
Brian M
Job Details: 03/24/2021
Complaint panel broken Found mount on control broken Needs control panel ; ordrng 1 W11386251 (Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Cleveland, OH 44113
Marie V
Job Details: 03/24/2021
Replaced parts. Programmed control to 01. Everything started working . Advice cust to allow unit for 24 hours to reach normal temps. Op test ok
We serviced a
KENMORE RANGE
Model 362.75320101
Near Rocky River, OH 44116
Marie V
Job Details: 03/24/2021
"Replaced left gas tube , right gas tube had correct part number but the part inside is incorrect will have to reorder part and come back to finish repair. Took pics of incorrect part.; ordrng 1 WB28K10024 (Gas tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near North Royalton, OH 44133
David R
Job Details: 03/24/2021
"Cc not getting cubed ice, water leaking. Found drain hose clogged, will need to clear debris and steam out ice. Solenoid has expanded, not letting arm go into up position for cubed ice. Will need solenoid and ice steamed, debris cleared. Gave estimate to customer. Customer is going to think about what they want to do next. At this time, do not order parts ; ordrng 1 WP2152713 (Icemaker solenoid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cleveland, OH 44125
Corina B
Job Details: 03/24/2021
"Replaced the pump, control and gasket. Ran a calibration. Optest ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near North Royalton, OH 44133
David R
Job Details: 03/24/2021
"Replaced part. Tested Icemaker, cycled by itself and called for water. Good. Give 24-48 hrs for a full bin op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3035RFA
Near Cleveland, OH 44104
Corina B
Job Details: 03/24/2021
Replaced the igniter. Heated oven. Optest ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Deerfield, OH 44411
Brian M
Job Details: 03/24/2021
Cc no cool Found compressor not running Used 3phase compressor tester and compressor started up needs inverter ; ordrng 1 241577505 (invertor)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/24/2021
"Customer complaint of humming noise, started normal wash cycle, unit filled and began washing, canceled, unit drained, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS01
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/24/2021
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Kingsville, OH 44048
Jeff M
Job Details: 03/24/2021
Installed the new part op tested good. Added a service loop
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middlefield, OH 44062
Joe O
Job Details: 03/24/2021
"Customer stated she had been hearing a squealing noise during spin. Installed valve, lid and slider. Ran auto test. Found unit making grinding noise at slow spin. Found rotor does not fit tight to gear case shaft, has some play causing rotor to hit stator. Needs gear case and rotor; ordrng 1 W11393685 (Gear case) and 1 W11260238 (rotor)"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Parma, OH 44134
David R
Job Details: 03/24/2021
"Cc door and finish coming off trim. Hinge is broken off inside. Took pic of finish coming off trim. Gave estimate to customer. Customer paid SVC. Customer calling whirlpool, said they already let them know they will authorize part. As of now do not order parts.; ordrng 1 W11096161 (Trim vent) and 1 WPW10299227 (Right, hinge passive) and 1 WPW10299224 (Hinge), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB2
Near Diamond, OH 44412
Brian M
Job Details: 03/24/2021
Installed vent and gasket Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB06
Near Cleveland, OH 44105
Corina B
Job Details: 03/24/2021
"Recovered refrigerant, replaced evaporator and compressor and drier, pulled 28vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok ; used 1 W10896678 (Coupler) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW0
Near Lyndhurst, OH 44124
Dan H
Job Details: 03/24/2021
"Customer complaint that unit makes a humming noise, confirmed, blower wheel is clear, burning smell coming from motor, unit needs new motor, customer does not want repair ; ordrng 1 WPW10463866 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Chardon, OH 44024
Joe O
Job Details: 03/24/2021
"Cc: not cooling, ui not functioningFound ui will not allow selections. Ui is black unit buttons pushed. Found control is not sending power to display. Needs control; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Parma, OH 44134
David R
Job Details: 03/24/2021
"Cc unit not draining properly. F6E4, F8E2, F5-E2. Found drain pump motor is getting stuck and not turning. No blockage. Replaced from t/s. Tested. Good. Op test ok.; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Fairview Park, OH 44126
Marie V
Job Details: 03/24/2021
"Cc that the unit is not cooling on fresh food section but freezer seems to be working fine. Took temps 62 on FF and -9 on freezer. Heater is good and bi-metal as well try to put unit into a defrost no power going to the connector wire orange and brown, through bimetal or getting to heaterReplaced main control from T/S, and defrosted unit. Advice cust to allow unit 24 hours to reach normal temps. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44109
Corina B
Job Details: 03/23/2021
CC that the unit is not working. Found the drain hose on the ground. Raised the drain hose. Started a normal cycle. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Burton, OH 44021
Brian M
Job Details: 03/23/2021
Installed shims Leveled door as best as we could OP Test Ok
We serviced a
JENN-AIR WALL OVEN
Model WW27430B
Near Beachwood, OH 44122
Joe O
Job Details: 03/23/2021
"Cc: lower oven not heating properly, upper oven would not cancelCustomer stated she ran the upper oven and the unit continuously was beeping after preheat, so she tried to cancel the bake and the unit would not shut down. She also stated the lower oven heated but it took 40 mins on something that usually takes 25. Ran test bake, both ovens. Both ovens heating and cycling heat. Canceled upper oven reset temp. Unit re heated. Lower oven averaging 353 degrees. Could not duplicate issue. Op test okBuilt estimate for control if issue comes back. Customer does not want to repair at this time; ordrng 1 WP71001872 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Lyndhurst, OH 44124
Joe O
Job Details: 03/23/2021
"Cc: control shut off, not coolingCustomer stated the control showed dashes in temp display and would not turn back on. Needs control. Replaced control. Unit is cooling. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"