We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Streetsboro, OH 44241
Bill
Job Details:
07/26/2024
"Cc unit will not start, confirmed cc. Found strike broken, replaced strike from truck stock, tested opt test good.; used 1 W11457841 (Strike) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Kent, OH 44240
Bill
Job Details:
07/26/2024
"Cc unit will not turn on, confirmed cc. Tested power to the control, 120 volts present. Led on board flashing rapidly 3 or 4 times then stops. Ordered new control and Ui. Follow up scheduled for 7/30.; ordrng 1 W11543994 (Control) and 1 W11478524 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Garfield Heights, OH 44125
Bill
Job Details:
07/26/2024
"Cc not making ice, confirmed cc. Changed ice maker, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Columbia Station, OH 44028
Manny
Job Details:
07/26/2024
"Cc unit not making ice, verified and no ice ran diagnostic and code E3 for icemaker thermistor, temps are optimal and good water to ice maker, unit needs ice maker replacement ; ordrng 1 W11658802 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Grafton, OH 44044
Manny
Job Details:
07/26/2024
"Cc unit not working, verified and 4-3 for motor not running, unit needs pump motor replaced ; ordrng 1 W11613479 (Pump motor)"
We serviced a
WHIRLPOOL DRYER
Model WED9620HW0
Near Grafton, OH 44044
Manny
Job Details:
07/26/2024
"Replaced parts ordered, took core for return"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near North Olmsted, OH 44070
Angel
Job Details:
07/26/2024
"Cc that u it was squealing. Confirmed noise, will need idler pulley replaced. Used repair kit replaced parts opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Strongsville, OH 44149
Angel
Job Details:
07/26/2024
"Cc that unit had a rattle in the beginning of the cycle snd no has no power. Verified and breaker was tripped, tested unit various times and worked as should every time. Recommended customer to monitor and if it makes the noise again to record noise."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Parma, OH 44134
Angel
Job Details:
07/26/2024
"Cc that u it will not start at all. Tried starting unit nothing, checked power at outlet good and also at control board but no lights are on. Replaced control board ran a calibration and auto test opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Parma, OH 44129
Angel
Job Details:
07/26/2024
"Cc that unit going from sense to done. Tested unit and confirmed. Issue looked underneath at slider and everything looked good. Ran diagnostic and found fault code F7E6 motor circuit open. Ordering stator, control board and harness.; ordrng 1 W11195971 (Stator) and 1 W11627517 (Control board) and 1 W11731988 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW5
Near Lakewood, OH 44107
Angel
Job Details:
07/26/2024
Cc that unit is not reaching the set temperature. Ran a preheat to 350* waited about 10 mins checked temperature and it was around 345* which was still good but customer still wanted the temp closer to 350*. So we calibrated the oven and recommended to monitor opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Westlake, OH 44145
Angel
Job Details:
07/26/2024
Cc that unit is not filling with water. Verified and unit is filling its just not washing motor just humming. Ordering pump motor.; ordrng 1 W11416362 (Pump motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bay Village, OH 44140
Angel
Job Details:
07/26/2024
Cc that unit was turning off. Verified and found that the installers zipped tied the power cord to the drain hose and it pulled on the power cord when draining. Removed power cord from drain hose tested unit opt test good.
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500EBS22
Near North Royalton, OH 44133
Manny
Job Details:
07/26/2024
"Cc unit timer stopped, verified no issues found, customer states he have the UI Wpl sent, replaced ui and advise customer to monitor the unit ; used 1 W11600633 ( Panel ui) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near North Ridgeville, OH 44039
Marie V
Job Details:
07/26/2024
"Cc that unit stopped making ice. Confirmed took temps, 0* and 36*. Ran step 56 E2 motor lost position. Replaced ice maker from T/S cycled ice maker and deleted error code. Op test ok; used 1 W11658802 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near Elyria, OH 44035
Marie V
Job Details:
07/26/2024
"Replaced both filters, both spray arms and dispenser. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Lorain, OH 44053
Marie V
Job Details:
07/26/2024
"Cc that unit was making a very lout noise, unit was rebooted and ice maker shut off. Also ice maker does not works properly taking long time to make ice. When arrived unit was defrosting. Allowed defrost cycle to finish and stared to test all components, no noises, adjusted lines behind unit compressor , ordering new ice maker, ; ordrng 1 W11700250 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Amherst, OH 44001
Marie V
Job Details:
07/26/2024
"Replaced gearcase, slider clutch washplate, control board control panel rotor and stator. Ran calibration and auto test, stared a new cycle. Op test ok"
We serviced a
LG REFRIGERATOR
Model LFXC24726S/01
Near Kirtland, OH 44094
Corina B
Job Details:
07/26/2024
"CC that the ice maker is not working. Confirmed. Fz 7 ff 40. Cycled the ice maker, cycled and filled. Cust stated has pushed on the rakes and it will cycle. Had cycled the power for 30 seconds. Advised Cust to monitor. Will need an Icemaker. ; ordrng 1 AEQ73130004 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB2
Near Willowick, OH 44095
Joe O
Job Details:
07/26/2024
Cc: f8e4(float switch). Found unit has excessive suds. Advised customer on detergent usage. Op test ok
We serviced a
GE APPLIANCE WASHER
Model GFW550SSN2WW
Near Lyndhurst, OH 44124
Manny
Job Details:
07/26/2024
"Cc unit dead, verified and no power took apart and 126vac into control nothing leaving it, unit needs control and UI, advise customer to contact GE as the unit have a 10 year warranty sticker but doesnt specified whats cover.; ordrng 1 WH22X36638 (Control) and 1 WH22X34917 (Control UI), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Elyria, OH 44035
Angel
Job Details:
07/25/2024
"Cc that oven is not working. Tested oven and nothing. Checked power at ignitor and had no power, checked directly from control board and no power will need control board. Gave customer estimate and decided not to proceed.; ordrng 1 W11113908 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9100AWB
Near Mentor, OH 44060
Dan H
Job Details:
07/25/2024
"Customer complaint that unit is not washing properly, found unit not filling, fill valve is not receiving 120vac, found float switch stuck, freed float switch, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS05
Near Mentor, OH 44060
Dan H
Job Details:
07/25/2024
"Installed new fresh food section door, op test good"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Willoughby Hills, OH 44094
Dan H
Job Details:
07/25/2024
"Customer complaint that dryer is not sensing moisture, ran diagnostics found f2e1(stuck key) and f4e3(restricted air flow) error codes, all buttons on user interface are working, moisture sensor is working, check vent light came on and display flashed af(airflow), vent is clear, good air flow outside, unit needs new control, customer does not want repair at this time; ordrng 1 W11133021 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Euclid, OH 44123
Jason N
Job Details:
07/25/2024
"Metal socket underneath the rotor causing grinding noise. Removed socket. Tested unit, everything works as expected."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Cleveland, OH 44143
Dan H
Job Details:
07/25/2024
"Customer complaint that unit is not making ice, confirmed, installed new ice maker, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Willoughby, OH 44094
Dan H
Job Details:
07/25/2024
"Customer complaint of condensation build up on freezer section door gasket, confirmed, mullion heater is working, adjusted mullion settings, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Dan H
Job Details:
07/25/2024
"Customer complaint that unit will not spin out clothes on normal cycle, found spin turned off on normal wash cycle, turned on and saved, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44103
Jason N
Job Details:
07/25/2024
"Broken wire on drain pump. Replaced wire harness, tested washer. Everything works as expected."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Cleveland Heights, OH 44106
Jason N
Job Details:
07/25/2024
F8e4 fault code. Cleared water from drip tray. Diagnostics showed drain fault f9e2. Test cycle completed. Replaced drain pump. Everything works as expected.; used 1 W11412291 (Pump-drain) from stock
We serviced a
FRIGIDAIRE RANGE
Model FPGF3081KFB
Near Shaker Heights, OH 44122
Jason N
Job Details:
07/25/2024
Replace the bake ignitor. Tested oven. Everything works as expected.; used 1 12400035 (IGNITER) from stock
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Mayfield Heights, OH 44124
Jason N
Job Details:
07/25/2024
Replaced top bearing. Tested unit for functionality everything works as it should. Client supplied the bearing.
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRW01
Near Richmond Heights, OH 44143
Jason N
Job Details:
07/25/2024
"Ice buildup on bottom of freezer. Cleared ice and steamed drain tube. Unit needs filter housing replaced, filter door not staying closed. ; ordrng 1 W10862456 (Housing)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Chagrin Falls, OH 44023
Joe O
Job Details:
07/25/2024
Cc: lights not workingInstalled led kits. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRW01
Near Burton, OH 44021
Joe O
Job Details:
07/25/2024
"Cc: leaking into ice containerFound ice maker deteriorating. Dripping from ice maker. Needs ice maker. Customer does not want to repair at this time; ordrng 1 WPW10300022 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ravenna, OH 44266
Corina B
Job Details:
07/25/2024
"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 6ozr134a, unit cooling, pressures good, op test ok compressor box was opened, did not take it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Ravenna, OH 44266
Corina B
Job Details:
07/25/2024
"CC that there is water leaking when you press the paddle for water. Confirmed. The supply waterline valve is cracked. Will need a valve. ; ordrng 1 WPW10238100 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44023
Corina B
Job Details:
07/25/2024
Replaced the panel. Started a cycle for a loud noise when its running. Will need a new pump and motor. ; ordrng 1 W11416362 (Pump and motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cleveland, OH 44109
Manny
Job Details:
07/25/2024
"Cc that unit not draining, verified and everything checked out good, spoke to BJ he said since everything is working properly replacing any parts would be guessing, but it could be the drain pump since we have a drain code, customer said replace it, replaced with TS and good , if recalled float switch will be needed WPW10195039. Opt test ok; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Gates Mills, OH 44040
Manny
Job Details:
07/25/2024
"Cc unit not working and f7e1 code, verified and cap leaking oil replaced cap and shifter opt test ok."
We serviced a
LG WASHER
Model WM0642HW
Near Lakewood, OH 44107
Manny
Job Details:
07/25/2024
"Gasket customer had was the wrong one, provided with part number, and he ordered it while I was collecting for service, will contact us when part arrives"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Middleburg Heights, OH 44130
Manny
Job Details:
07/25/2024
"Tried homing 3way valve and nothing, removed back cover and unit has a leak and dripping onto 3way connector, and connector corroded, spoke to BJ and he recommended 3 way valve and harness and recommended checking drain tube, drain tube is damaged, ordering tube, control harness and solenoid ; ordrng 1 W11429989 (3way solenoid) and 1 W11189618 (harns-wire) and 1 W10830288 (cntrl-elec) and 1 W10503562 (Drain tube(discontinued))"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AB02
Near Parma, OH 44134
Manny
Job Details:
07/25/2024
"Cc fuse blew, verified and bad fuse, replaced with pre id, opt test ok,; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRBL102ESS00
Near Lakewood, OH 44107
Bill
Job Details:
07/25/2024
"Cc not cooling then cooling in fresh food sec, could not confirm as temps where normal. Took evap panel off and found a complete frost pattern and a ball of ice. (See quick pick.) had to steam block of ice to get to wire connection to test heater, heater Ohmd out properly. Advised customer to monitor, but as of now no further action is required."
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Cleveland, OH 44135
Bill
Job Details:
07/25/2024
"Cc f5e3 code, confirmed cc. Code is for lock failed to disengage, cleared code and tested manually tested good. Ran diagnostics auto cycle, did not trigger new code. Unit operating as intended."
We serviced a
GE REFRIGERATOR
Model GSE25HSHJHSS
Near Strongsville, OH 44149
Bill
Job Details:
07/25/2024
"Cc ice build up around ice maker paddles, confirmed cc. My thought is that the water adjustment was set a little to high and was submerged the tops of the paddles creating a block of ice. Made adjustments to the water flow time. Checked depth, water was at half tray. Explained to customer what I had done and the depth of fill in ice maker. Advised customer to monitor."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near North Royalton, OH 44133
Bill
Job Details:
07/25/2024
"Changed ice box fan, tested opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Brecksville, OH 44141
Bill
Job Details:
07/25/2024
"Cc not dissolving pods and leaking, confirmed cc. Spray arms are clogged and console seal is leaking, gave estimate for repairs, customer chose not to continue with repairs at this time.; ordrng 1 WPW10448645 (Middle spray arm) and 1 W11101428 (Lower spray arm) and 1 W11213719 (Console seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRAWER
Model WED4800XQ3
Near Brecksville, OH 44141
Bill
Job Details:
07/25/2024
"Cc unit making noise when starting, confirmed cc. Replaced roller, idler, and belt from truck stock. Tested opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Solon, OH 44139
Bill
Job Details:
07/25/2024
"28.28 refund. Cc felt coming apart, confirmed cc. Opened unit up and found the drum rollers where shot. Explained to customer that they would need to be replaced. Customer chose not to continue repairs of unit. Took unopened new parts with me for return. Only charged service call, office to issue refund of difference."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY3
Near Solon, OH 44139
Bill
Job Details:
07/25/2024
"Cc unit not working, confirmed cc. Found that power was not getting to the junction box on unit, found power cord was not seated all the way into outlet. Pushed all the way in and tested. Unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Madison, OH 44057
Dan H
Job Details:
07/25/2024
"Install new evaporator fan/thermistor harness, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near North Olmsted, OH 44070
Marie V
Job Details:
07/25/2024
"Cc that unit will not start. Confirmed, i was able to enter diagnostics, no error codes, unit will need new control panel.; ordrng 1 W11319991 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near North Olmsted, OH 44070
Marie V
Job Details:
07/25/2024
"Cc that unit is getting water at the drip tray, confirmed found unit has been leaking from side is missing nuts for top rack. Installed nuts from T/S. Tested unit, no leaks op test ok; ordrng 2 W11545286 (Nut)s"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28K9380SR/AA
Near Broadview Heights, OH 44147
Marie V
Job Details:
07/25/2024
"Cc that unit is not cooling and that ice maker is not making ice , unit is showing error code on display. Error code for ice maker motor defect. Took evaporator covers off and found no frost pattern on any, unit has a sealed system leak, will need new compressor and evaporator. Cust will not fix. ; ordrng 1 NC1MV90ALP/ASH (Compressor) and 1 DA96-01021E (Evap), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 Tjaf1200xxxxx (xxORDER SUB PARTx1/4 OD TUBE) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Columbia Station, OH 44028
Marie V
Job Details:
07/25/2024
"Cc that unit is very loud at the end of the cycle and is not always spinning the clothes out. Spinning basket by hand can hear grinding on gearcase. Ran auto test heard noise. Unit will need new gearcase, belt, cam, shifter and agitator. ; ordrng 1 W11454738 (Gearcase) and 1 W10721967 (Cam) and 1 W11213879 (Belt) and 1 W11561052 (Agitator couple) and 1 W11418231 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near North Ridgeville, OH 44039
Marie V
Job Details:
07/25/2024
"Replaced water valve, cycled ice maker. Tested dispenser no leaks. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Olmsted Township, OH 44138
Angel
Job Details:
07/25/2024
Replaced control board and ui opt test good. Recommended to monitor ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Westlake, OH 44145
Angel
Job Details:
07/25/2024
Replaced evaporator fan opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS00
Near Westlake, OH 44145
Angel
Job Details:
07/25/2024
"Cc that unit is not heating. Tested unit and no heat at all will need magnetron and capacitor. Gave customer estimate and stated she will think about it.; ordrng 1 W11316904 (Capacitor) and 1 W11596034 (Magnetron), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FFFU16F2VV
Near Avon Lake, OH 44012
Angel
Job Details:
07/25/2024
"Cc that unit stopped working and its not cooling at all. Plugged in unit and fan started working but pulled up it out and unit has a locked compressor will need compressor replaced. Gave customer estimate decided not to proceed with repair.; ordrng 1 5304521534 (Compressor), used 1 WPW10143759 (DRIER), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GYE22KMHCES
Near Mentor, OH 44060
Jason N
Job Details:
07/25/2024
"Ran test mode number 47 to verify that the fan was not working in the fridge compartment. ; ordrng 1 WR60X20880 (RC fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Pepper Pike, OH 44124
Joe O
Job Details:
07/25/2024
Cc: not coolingCustomer stated they let unit run for 4 hours and temps got warmer so they unplugged it. Unit unplugged upon arrival. Found compressor pulling .95 amps. Unit shutting down at control again. Found unit has no pressure resting. Charged with nitrogen. Found evap leaking. Needs evap and compressorCompressor and evap changed less the 1 year ago.Credited customer for control and difference in labor. ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (compressor)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Cleveland, OH 44104
Joe O
Job Details:
07/25/2024
Installed condenser fan. Advised us to monitor. Customer stated unit has vibration. Adjusted front leveling wheels. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QTW04
Near Beachwood, OH 44122
Corina B
Job Details:
07/25/2024
CC that the lights are not working. Confirmed. Found the tabs on the socket back to far. Pulled the tab out. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Solon, OH 44139
Corina B
Job Details:
07/25/2024
Replaced the heater and the gasket. A lot of soap buildup. Cleaned the inner door. Tested. Opt test ok. The side panel of the cabinet is flaking off from the dishwasher.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GTNXMQ00
Near Solon, OH 44139
Corina B
Job Details:
07/25/2024
"CC that the ice maker is leaking. Confirmed. Found the Icemaker keeps cycling which causes it to leak. Opt test reschedule appointment, part is out of stock; ordrng 1 4317943 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Aurora, OH 44202
Corina B
Job Details:
07/25/2024
CC that the latch is broken. Confirmed. Found the strike broken. Replaced the strike from t/s. Ran a calibration. Opt test ok. ; used 1 W11457841 (STRIKE) from stock
We serviced a
MAYTAG STACK W/D
Model LSE7806ACE
Near Ashtabula, OH 44004
Dan H
Job Details:
07/25/2024
"Customer complaint that washer is not working, confirmed, unit is not filling, agitating or spinning, found 120vac to timer, timer motor is not working, unit needs new timer; ordrng 1 WP22001924 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHGXMB10
Near Cleveland, OH 44128
Joe O
Job Details:
07/25/2024
Cc: not dispensing water or iceFound dispenser lock is on. Turned off dispenser lock. Unit dispensing water and ice. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KEMC308KSS04
Near Chagrin Falls, OH 44022
Joe O
Job Details:
07/25/2024
"Cc: door message. Found fuses closed. Needs door switchesCustomer does not want to repair at this time; ordrng 1 W10727408 (switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chagrin Falls, OH 44023
Joe O
Job Details:
07/25/2024
Cc: not workingFound when plugged in unit drain pump continuously running. Found error codes f3e1(pressure sensor error). Found pressure hose clear. Needs control; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Ashtabula, OH 44004
Dan H
Job Details:
07/25/2024
"Customer complaint that unit is not dispensing ice, confirmed, found dispenser switch not plugged into board, plugged in, op test good"
We serviced a
SAMSUNG WASHER
Model WA45N3050AW/A4
Near Geneva, OH 44041
Dan H
Job Details:
07/25/2024
"Customer complaint that unit is not spinning, found suspension worn out, bearings in gearcase are grinding, unit needs new suspension and gearcase, gearcase is no longer available , unit cannot be repaired; ordrng 2 DC97-16350T (Suspension)s and 2 DC97-16350S (Suspension)s and 1 DC90-22717A (Gearcase)"
We serviced a
KITCHENAID RANGE
Model KGRT507BBL3
Near Avon, OH 44011
Marie V
Job Details:
07/25/2024
"Replaced gas line and spark module, no gas leaks and tested all burners. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MGR7662WQ0
Near Lorain, OH 44053
Angel
Job Details:
07/24/2024
Replaced parts tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
GE DISHWASHER
Model DDT595SMJ2ES
Near Geneva, OH 44041
Dan H
Job Details:
07/24/2024
"Installed new control, op test good"
We serviced a
CROSLEY STACK W/D
Model CLCE600RW0
Near Conneaut, OH 44030
Dan H
Job Details:
07/24/2024
"Customer complaint that dryer is working but washer does nothing, started normal wash cycle, lid locked, unit filled and began agitating, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Columbia Station, OH 44028
Marie V
Job Details:
07/24/2024
"Cc that unit fresh food is too cold and fruits are frozen. Took temps 35* fresh food section and 6* in freezer. Unit is set to 4* freezer and 37*. Called whirlpool tech line spoke with Christ , ran step 3 checked air flow when damper is close, a little air coming in, he advised to use sealer to seal gap between damper and liner. Used sealer on damper. Tested it. No air. Advice cust to monitor."
We serviced a
WHIRLPOOL WASHER
Model MHW8200FW0
Near Strongsville, OH 44149
Marie V
Job Details:
07/24/2024
Cc that control panel was actin up and it would not start. Ran diag found error code F1e1 acu error. Unit will need new control and panel.; ordrng 1 W10864049 (Control) and 1 W10911043 (Control panel)
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FW4
Near Elyria, OH 44035
Angel
Job Details:
07/24/2024
Replaced inner glass opt test good.; O-emld tckt
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRS01
Near Maple Heights, OH 44137
Joe O
Job Details:
07/24/2024
"Found resting pressures at 30psi low side, 50psi high side. running 12in vac, 123psi high side. Recovered refrigerant. Pressurized system to 180psi, leaking at tap. Installed filter drier. Pressurized system to 250psi. Sprayed down all accessible lines. Unit slowly dropping nitrogen pressure. No leak found. Called whirlpool tech line spoke with art; used 2 W11504445 (5/4 NR MS 00), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Hiram, OH 44234
Corina B
Job Details:
07/24/2024
Replaced the rail. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Solon, OH 44139
Jason N
Job Details:
07/24/2024
"Recovered refrigerant. Installed compressor and filter drier. Pressure checked system with 150 psi of nitrogen, no leaks. Pulled vacuum on system to 29 in/hg. Recharged system with 5.25oz of r134a. Low side pressure good at 8psi, good heat on discharge, unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temp. Could not install cab roller, wrong side was ordered, ordering correct roller assembly. Not charging for incorrect part. ; ordrng 1 WPW10515762 (Roller-cab right)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Strongsville, OH 44136
Marie V
Job Details:
07/24/2024
"Cc that the unit grinds at the beginning of the cycle, tilted unit, found rotor looks like it was grinding, slider looks ok. Stared a cycle with towels. No noises, also very little oil from gearcase. Unit is making a clicking noise from clutch and slider. Rotor is under 10 year warranty. Will need rotor , slider and clutch. Cust will call whirlpool ; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Strongsville, OH 44136
Marie V
Job Details:
07/24/2024
"Cc that unit is not making ice, and the ice melts from the dispenser, also temps are not correct and ice cream is soft as well. Confirmed issue, temps are 55* and 28* , unit nor defrosting, took sensor reading Defrost sensor 64kohms. Rc evap thermistor 52 kohms, Rc thermistor 12 kohms , Fc thermistor 14. All in range , ran step 6 showing 03. Unit will need control boards. Cust will talk to wife and decide. ; ordrng 1 W10811365 (Control) and 1 W11387384 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Middleburg Heights, OH 44130
Marie V
Job Details:
07/24/2024
"Cc that unit is not working,, cust turned breaker back on, power came, unit stared working, ran diag, no error codes showing. Draining properly as well. Unit is working at this point."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44102
Marie V
Job Details:
07/24/2024
"Replaced parts, tested unit. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austinburg, OH 44010
Dan H
Job Details:
07/24/2024
"Installed new motor, op test no good , humming is coming from element ; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Windsor, OH 44099
Dan H
Job Details:
07/24/2024
"Customer complaint that water continuously pours out of ice maker fill tube, confirmed, installed new valve, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Painesville, OH 44077
Dan H
Job Details:
07/24/2024
"Installed new suspension, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, OH 44095
Dan H
Job Details:
07/24/2024
"Cleared fresh food section evaporator, installed new control and evaporator fan/thermistor, op test good"
We serviced a
KITCHENAID FREEZER
Model KRFF577KPS02
Near Mentor, OH 44060
Dan H
Job Details:
07/24/2024
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.98oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Dan H
Job Details:
07/24/2024
"Customer complaint that unit is not cooling properly, freezer section temperature is at 35 degrees, fresh food section temperature is at 50 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, parts and labor covered under extended warranty ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
GE DRYER
Model GTD18ESSJ1WW
Near Perry, OH 44081
Dan H
Job Details:
07/24/2024
"Installed new belt, op test good"
We serviced a
WHIRLPOOL DRYER
Model GGW9250PT2
Near Shaker Heights, OH 44122
Jason N
Job Details:
07/24/2024
"Dryer has bad valve coils. Replaced coils. Tested unit, everything works as expected. ; used 1 279834 (COIL) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Lyndhurst, OH 44124
Jason N
Job Details:
07/24/2024
Tested power going into dryer. Dryer is not getting 240v. When moving the outlet around the dryer will intermittently get power and heat. Client needs an electrician.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44108
Jason N
Job Details:
07/24/2024
Broken wire harness on drain pump. Ordering new wire harness. ; ordrng 1 W11643701 (Wire harness)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44110
Jason N
Job Details:
07/24/2024
Replaced speed sensor/actuator. Tested unit. Everything works as expected.
