We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Bedford, OH 44146
Jason N
Job Details: 09/13/2021
"Cc unit only dispensing cubesCustomer stated unit will only dispense cubed iced no crushed ice. Confirmed, cubes dispense on both settings. Checked solenoid switch operation . Checked good. Switch lever is not moving correctly on ice container. Ordering ice container. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WPW10558424 (Ice container)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rocky River, OH 44116
Marie V
Job Details: 09/13/2021
Took POP.Cc that the unit was not closing the bottom door and everything started getting frosted and now ice maker stopped and the fresh food section is not cold. Confirmed . Took temps -4* in freezer and 70* on fresh food section. When opened freezer door found lots of ice build up in the back wall. Preventing fan from spinning. Cleared all out. Op test ok. Advice cust to make sure that the door closes all the way and to allow 24 hours for unit to reach normal temps.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Aurora, OH 44202
Brian M
Job Details: 09/13/2021
Cc adjusters broke Replaced track adjusters OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near North Ridgeville, OH 44039
David R
Job Details: 09/13/2021
"Cc unit ice dispenser jamming up, when getting ice, first ice will stop then you will hear aug motor just trying to tune but no ice coming. Found ice bin getting jammed up with ice, looked like a piece is borken/cracked in bin causing ice to get underneath and get stuck. Ordering bin for customer, customer will install, no need for return. ; ordrng 1 W11185686 (Ice bin)"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, OH 44040
Joe O
Job Details: 09/13/2021
"Cc: f2e1 errorFound error code f2e1(stuck key). Ui harness is fully connected. Needs controls and uiUi out of stock, office to reschedule; ordrng 1 W10588722 (panl-cntrl) and 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Avon Lake, OH 44012
Angel
Job Details: 09/13/2021
"Cc that washer was off balance a lot and not rinsing properly. Verified and ran diagnostics found error code F0E5 OFF BALANCE LOAD DETECTED, pushed on the basket down and was bouncing to much causing it to go on a off balance load will need damper assembly. Ordering parts.; ordrng 1 W10780048 (Damper assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Solon, OH 44139
Jason N
Job Details: 09/13/2021
"Cc unit making grinding noise and not starting Ran wash test, during initial drain out, bringing nose from drain pump, something stuck in impeller. Pulled drain pump, found piece of glass. Removed and retested. No abnormal sounds heard. Wash and drain working properly. Op test good. Customer request to have drain pump replaced anyway. Replaced using misc. truck stock part. Op test good. ; used 1 WPW10531320 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MHWZ600TW01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/13/2021
Cc of leak Ran unit checked over unit could not see where a leak happened Checked filter Nothing in it Advised to watch
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Avon Lake, OH 44012
Angel
Job Details: 09/13/2021
Pressure switch and hose were replaced opt test no good. Ran a rinse and spin to verify and washer was not draining properly. Had to get access to drain pump and found that it was clogged up with bra paddings cleaned out tested unit and unit is draining and washing as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Richmond Heights, OH 44143
Corina B
Job Details: 09/13/2021
CC that the dishes are dirty. Checked the power at the control 0 volts to the pump and motor. Will need a new control. Office to reschedule ; ordrng 1 W11306302 (Control)
We serviced a
GE DISHWASHER
Model GLD5660N10SS
Near North Ridgeville, OH 44039
David R
Job Details: 09/13/2021
"Cc unit is not starting, display buttons work fine. Press start, do not here doors switches activating. Opened up unit panel. Found the bracket door to door switches knocked out of placed not allowing them to activate. Corrected. Let customer know to make sure not to slam door, most likely what caused problem. Unit is good and running. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ01
Near Garfield Heights, OH 44128
Jason N
Job Details: 09/13/2021
Cc unit ice dispense concerns.Customer stated unit will sometimes dispense crushed with cubes. Tested ice dispense functions on cubed and crushed. All functions normal. Advised customer that its normal for some crushed pieces to dispense with cubes and for a cube to slip by occasionally when dispensing crushed. Unit is working as designed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44119
Corina B
Job Details: 09/13/2021
CC that there is frost in the freezer. Found the ff gasket not touching the frame. Steamed the gasket out. Ff 37* Fz 0*. Opt test ok.
We serviced a
GE REFRIGERATOR
Model DFE28JMHCES
Near Ashtabula, OH 44004
Dan H
Job Details: 09/13/2021
"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, fresh food section evaporator fan is running, freezer section temperature at 20 degrees, found freezer section evaporator fan not running, fan is receiving 14vdc, unit needs new freezer section evaporator fan motor ; ordrng 1 WR60X10352 (Frz fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Conneaut, OH 44030
Dan H
Job Details: 09/13/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, freezer section temperature at 41 degrees, found seam on filter drier failed, unit needs new filter drier; ordrng 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW
Near Parma, OH 44134
Manny
Job Details: 09/13/2021
"Unit is drawing 8.2 amps when trying to start, compressor is over heating, unit will need new compressor. Ordering compressor and uv drier; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Uv drier)"
We serviced a
GE REFRIGERATOR
Model GSS25GMGGCES
Near Andover, OH 44003
Dan H
Job Details: 09/13/2021
"Customer complaint that unit is not dispensing water or making ice, confirmed, found water filter not installed completely, corrected water filter , op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC2
Near Parma, OH 44134
Manny
Job Details: 09/13/2021
"Cc unit not operating as it should, Found F0E5 for off balance load, ran manual test and unit goes off balance during sensing cycle, unit doesnt have any of the legs installed causing it to rock back and forward making it go out of balance. Ordering lvling legs, place customer in cancellation list.; ordrng 4 W10888529 (Lvling legs)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rome, OH 44085
Dan H
Job Details: 09/13/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f8e1(long/no fill) error code, cold water valve barely opening, unit new valve ; ordrng 1 W11038689 (Valve)"
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWP2
Near Montville, OH 44064
Dan H
Job Details: 09/13/2021
"Customer complaint that unit is not drying and not washing properly, ran diagnostics found 7-1(no heat) error code, unit completed test cycle, heater is working, unit needs new control, customer does not want repair at this time ; ordrng 1 W10854215 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Independence, OH 44131
Manny
Job Details: 09/13/2021
"Cc unit not felling hot water, found errors F4E0, F3E2, unit will need water inlet valve ordering inlet valve.; ordrng 1 1 (Water inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 09/13/2021
"Customer complaint that unit was not washing, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Willoughby, OH 44094
Joe O
Job Details: 09/13/2021
"Incorrect part received. Received ff door hinge. Re ordering freezer hingeHinge out of stock, office to reschedule ; ordrng 1 W11505709 (Freezer hinge)"
We serviced a
MAYTAG DBL WALL OVEN
Model MEW5630DDW
Near Geneva, OH 44041
Dan H
Job Details: 09/13/2021
"Customer complaint of no power, Confirmed , control is receiving 120vac , unit needs new control , control is showing out of stock, customer does not want repair at this time ; ordrng 1 WP8507P321-60 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw2
Near Cleveland, OH 44105
Manny
Job Details: 09/13/2021
"Replace main control and shifter actuator, ran calibration and diagnostics cycle opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH1
Near Madison, OH 44057
Dan H
Job Details: 09/13/2021
"Customer complaint that unit fills for a minute then shuts off, customer started normal wash cycle, unit filled, wash motor never started, ran diagnostics found 4-3(motor not running ) and 7-1(no heat) error codes, heater working after test cycle, unit needs sump and control, installed sump assembly op test good , ordering control, part is out of stock so not scheduling return appointment ; ordrng 1 W11305303 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Joe O
Job Details: 09/13/2021
"Cc: not cooling properly, intermittent iceFound temps in ff section at 55 degrees, freezer at 16 degrees. Found ff evap completely frosted over. Needs ff evap fan harness and drip pan; ordrng 1 W11087438 (motor-evap) and 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207BSS00
Near Cleveland, OH 44124
Brian M
Job Details: 09/13/2021
Cc unit not baking properly Ran test bake to 350 Found no issues with temps Ran broil and convect No issue found Advised to watch Advised on letting unit preheat longer after timer goes off
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Avon Lake, OH 44012
Marie V
Job Details: 09/13/2021
"Cc that the unit does not work. Corn. Check power coming in, found N burned out in terminal block. Took door off and inspected control board. Looks, good, unit will need terminal block and drain pump.; ordrng 1 W11132441 (Terminal block) and 1 W11412291 (Drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Beachwood, OH 44122
Corina B
Job Details: 09/13/2021
"CC that the ice maker is not working and the light in the ff section is dim. Confirmed. Fz 0 ff 37. Checked the wires at the door, good. Cycled ice maker, cycled. Found the ff top back light dim. Will need a new ice maker and led ; ordrng 1 W11130208 (Led), used 1 WPW10756907 (Ice maker), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland, OH 44135
Manny
Job Details: 09/13/2021
"Cc unit not cooling, confirmed unit is at 59 in the RC and 17 in the FC, took evap cover off found evap cover in frost, set unit to diagnostics #13 for defrost cycle. Found evap thermistor open, use WPW10384183 thermistor from T/S, advise customer to keep an eye on the unit and to allow at least 8 hrs for temp to start equalizing.; used 1 WPW10384183 (Evap thermistor) from stock"
We serviced a
GE REFRIGERATOR
Model GFD28GELCDS
Near Ashtabula, OH 44004
Dan H
Job Details: 09/13/2021
"Customer complaint that freezer section ice maker is not making ice, confirmed, valve is working, unit needs new ice maker , customer does not want repair ; ordrng 1 WR30X28682 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44112
Corina B
Job Details: 09/13/2021
Replaced the control. Part was not on pvr. Brought core back for return. Opt test ok ; used 1 W11035836 (Control) from stock
We serviced a
MAYTAG RANGE
Model MER8674AB0
Near Rome, OH 44085
Brian M
Job Details: 09/13/2021
Installed element and switch OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS6
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/13/2021
Found the control missing p4 on the new control. Took picture. Will need a new control. Left control with customer to look at new one. ; ordrng 1 W10210871 (Holder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Roaming Shores, OH 44085
Brian M
Job Details: 09/13/2021
Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near LaGrange, OH 44050
David R
Job Details: 09/13/2021
Cc unit not spinning. Found basket speed error. Actuator not switching over. Replaced from t/s. Unit is working but loud in spin. Let customer know gearcase will probably need to be replaced next but she is fine with not getting that repaired at the time being. Unit is good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CS6
Near Strongsville, OH 44149
David R
Job Details: 09/13/2021
"Cc unit door display going in and out every time opening up and closing door. Found door wires cut through. Door switches check good. Will need new door. Customer paid SVC , do not order parts. ; ordrng 1 W10893442 (Door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44135
Marie V
Job Details: 09/13/2021
Replaced control and valve. Op test NG. Found lid lock open. Will need new lid lock. ; schdld next appmnt for 9/27 MON !
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Avon Lake, OH 44012
Angel
Job Details: 09/10/2021
Cc that lid was not closing. Verified and found lid lock shut closed with out the lid being down. Explained to them that when they select a cycle and unit starts not to try to open the door before it closes because it can trigger the lid lock and keep it shut and also to try not to slam the lid. Ran diagnostics theres no error codes and also did a manual test with lid lock and functioning as should. Recommended that max load is 6 to 7 regular bath towels and 1 to 2 tablespoons of detergent is enough to wash there clothes. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ABB2221WEW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/10/2021
Cc unit not cooling properly Customer had unit turned off and defrosted but stated they had a ice build up Advised it may have been a defrost issue Plugged unit in and watched for frost pattern Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Mantua, OH 44255
Brian M
Job Details: 09/10/2021
Installed valve and icemaker OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Parma, OH 44130
Marie V
Job Details: 09/10/2021
"Cc that the unit is not cold enough on fresh food section. Confirmed. Took temp fresh food section 55* and -10 on freezer. Check continuity on bimetall . Is good. Tried to put unit on defrost mode, failed. No power coming out of control and evaporator fan keep running. Unit need control replaced. Replace control from T/S. Set unit into a defrost mode. Pass. Defrosted all evap. Put back together and advise cust to allow 24 hours for unit to reach normal temps. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Strongsville, OH 44149
David R
Job Details: 09/10/2021
"Customer said another servicer was out but couldnt diagnose. Cc unit not cooling correctly. Found evap build up of ice in FF. Followed service pointer. Found unit control not up to date version. Will need new control, new evap cover with fan. Dual valve and Orion board if necessary upon return. Will need to take off door to get shelving out and this is a larger job, will need to also steam off ice.*** setting as a 2 job count and requesting double labor. ** place on cancellation list. ; ordrng 1 W11389713 (Control) and 1 W10889841 (Cover evap) and 1 W11164517 (Orion control) and 1 W11535162 (Dual valve)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ravenna, OH 44266
Brian M
Job Details: 09/10/2021
Installed panel and control Ran auto test OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model MER6769BAW
Near Euclid, OH 44123
Corina B
Job Details: 09/10/2021
"CC that the front left burner is not working. Confirmed. Checked the switch h1 to h2 240 volts. Will need a new burner. ; ordrng 1 W10823704 (Burner), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Chesterland, OH 44026
Dan H
Job Details: 09/10/2021
"Installed new user interface and control, op test good"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA00
Near Pepper Pike, OH 44124
Dan H
Job Details: 09/10/2021
"Customer complaint that unit was making noise then died all together, confirmed, power to control, , unable to diagnose noise since nothing is running, unit needs new control; ordrng 1 W11034363 (Cntrl)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS107BBL2
Near Chardon, OH 44024
Joe O
Job Details: 09/10/2021
Cc: intermittently not startingFound when attempting to start unit says error and will not start. Unit displays the temp probe temps and says error. Ui is not allowing correct settings to be pressed. Found unit intermittently will allow unit to start. Needs controlControl shows discontinued; ordrng 1 3181703 (microcomputer(discontinued))
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chardon, OH 44024
Joe O
Job Details: 09/10/2021
"Cc: pin popping out, not allowing washer to workFound actuator arm came off. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, OH 44094
Jason N
Job Details: 09/10/2021
"Cc unit not powering onChecked power in to unit from j-box. Found hot wire not secured to terminal screw. Reconnected and tightened. Power restored to unit. Ran wash test, op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS01
Near Chesterland, OH 44026
Jason N
Job Details: 09/10/2021
"Cc unit not cooling.Customer diagnosis was that it was either control related or refrigerant system related. Found no frost pattern on evaporator. Tapped system, unit low side in 22 in/hg vacuum. Unit has sealed system leak. Pressurized system with 150psi of nitrogen. Found leak at evaporator. Unit needs evaporator and possible compressor. Quoted customer. Customer stated that was too much for repair, declined at this time. Estimate only. ; ordrng 1 WP2306093 (Evaporator) and 1 W10841139 (Comp), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FFFS5115PW0
Near Madison, OH 44057
Jeff M
Job Details: 09/10/2021
The unit is not agitating or spinning I found at the motors receiving power needs a new motor estimate only; ordrng 1 134638900 (Motor) and 1 123 (Shipping)
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW57UC6FS3
Near Strongsville, OH 44136
David R
Job Details: 09/10/2021
"Dent is on framework, not a repairable item. Called techline, not repainted, customer to call customer service and they will handle it from there. ; O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Royalton, OH 44133
David R
Job Details: 09/10/2021
"Replaced deflector, vent and dispenser. Cleaned water out from float switch tray. Ran unit multiple times. Adjusted legs. No leaks."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Mayfield Heights, OH 44124
Jason N
Job Details: 09/10/2021
"Cc unit not cooling, making loud noise Customer stated unit ice maker is not making ice and unit seems warmer then normal. Found freezer evap frosted over. Ran test 6, bimetal reading closed. Ran force defrost, heater circuit turned on. Ordering freezer evap harness.; ordrng 1 W11224591 (Motor evap harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW6200SW2
Near Lakewood, OH 44107
Corina B
Job Details: 09/10/2021
"CC that ui comes up. Checked the connections good. Found water in the rotor and stator. Tub is cracked. Will need a new tub. ; ordrng 1 W10193886 (Tub), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB2
Near Ravenna, OH 44266
Brian M
Job Details: 09/10/2021
"Cc front right burner making noises Found switch to be burnt out Needs switch ; ordrng 1 WP3149400 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44124
Jason N
Job Details: 09/10/2021
"Cc unit bake not workingCustomer stated unit wasnt keeping correct temperature before, now not working at all. Ran bake test, good spark, no ignition. Did not smell any gas. Ran broil test, same result. Checked gas regulator safety, not shut off. Checked voltage to valve coils, 0v. Unit needs DSI board. Customer had parts from another service company(they came out and ordered 7 parts!), DSI board was amongst them. Replaced DSI board using customer part. Ran bake test to 350, good ignition and preheat. Op test good. ; used 1 W10860926 (DSI module) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Burton, OH 44021
Joe O
Job Details: 09/10/2021
"Cc: intermittently not draining, top rack falling outFound adjusters broken, Found drain pump overheating. Needs drain pump, and adjustersCustomer showed pop; ordrng 1 W10876537 (drain pump) and 1 W10712395 (adjuster)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newbury Township, OH 44065
Joe O
Job Details: 09/10/2021
Cc: not washingFound unit not shifting. Actuator arm came off. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
AMANA WASHER
Model NTW4605EW
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/10/2021
"CC that the unit is not draining. Ran diag F7E5 SHIFTER FAULT. Checked the shifter the screw is rusted and can not remove it. Will need a new gearcase, shifter, wire harness and control. ; ordrng 1 W11116498 (Control) and 1 W11454741 (Gear case) and 1 W10913953 (Shifter) and 1 W11025584 (Harness) and 2 9741052 (Screw)s"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Mantua, OH 44255
Brian M
Job Details: 09/10/2021
Cc unit not heating Found element open Needs element ; ordrng 1 W11182108 (elmnt-bake)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Warrensville Heights, OH 44122
Dan H
Job Details: 09/10/2021
"Installed new user interface and control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Cleveland, OH 44128
Dan H
Job Details: 09/10/2021
"Customer complaint that unit is not cooling nothing is working, confirmed, found power cord disconnected inside compressor compartment, plugged in, everything started running, unit started cooling, advised customer to allow 24 hours for unit to reach correct temperatures"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Roaming Shores, OH 44084
Jeff M
Job Details: 09/10/2021
Installed the new part op tested good. Harness cord
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Williamsfield, OH 44093
Jeff M
Job Details: 09/10/2021
Installed the new part op tested good. Lock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near North Royalton, OH 44133
David R
Job Details: 09/10/2021
Cc unit not leveled. Tried raising leveling legs. Doors stayed the same. Tried adjusting at hinge. Doors stayed the same. Let customer know. Ok. Tightened up handles. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Westlake, OH 44145
Gabriel P
Job Details: 09/10/2021
"Found valve crack and leaking giving estimate ; ordrng 1 W10865826 (Valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Amherst, OH 44001
Angel
Job Details: 09/10/2021
Cc that unit was banging around. Verified unit just went out of balance i leveled out unit and ran a calibration and auto test unit working as designed. Explained only to use 6 to 7 regular bath towels for a max load and only 1 to 2 tablespoons of detergent. Opt test ok.
We serviced a
KENMORE RANGE
Model 790.7751381
Near Westlake, OH 44145
Gabriel P
Job Details: 09/10/2021
"Found no leaks,opt test ok show customer plus we didnt smell anything"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Chagrin Falls, OH 44022
Jason N
Job Details: 09/10/2021
"Cc unit ice melting, warm in ff section.Found ff section at 58 degrees and ice is melting in container. Found no airflow through ice maker, freezer evap is frosted over. Ran diagnostics, in test 39, found ff evap thermistor is reading open, low temperature value, unit not switching to ff evap for cooling. Unit needs ff evap harness. ; ordrng 1 W11087438 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near South Euclid, OH 44121
Corina B
Job Details: 09/10/2021
"CC that the unit does not drain the clothes. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Ran a Manuel test with agitate and spin. The basket is not engaging to spin. The wash plate is seized to the gearcase. Will need a gearcase, washplate and hub. ; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate) and 1 W10528947 (Hub)"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3017LSG
Near University Heights, OH 44118
Dan H
Job Details: 09/10/2021
"Customer complaint that oven is not heating, Confirmed, igniter is weak, unit needs new igniter ; ordrng 1 5304509706 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Streetsboro, OH 44241
Brian M
Job Details: 09/10/2021
Cc unit still making noise Found rotor hitting drain pan still during heavy loads Drain pan is bowed and hits the rotor Feet are maxed out Advised on replacing drain pan or getting appliance feet pads that raise it up more
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/10/2021
"Installed thermal kit, belt, and pulley. Ran test cycle. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 09/10/2021
Replace blower and fuse opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW00
Near Ashtabula, OH 44004
Jeff M
Job Details: 09/10/2021
Compressor is running no heat transfer zero frost pattern room temperature inside of the machine. Needs a evap compressor filer ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW
Near Streetsboro, OH 44241
Brian M
Job Details: 09/10/2021
Complaint no power Found factory wire harness not plugged in in the back of unit Plugged in OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Mentor, OH 44060
Joe O
Job Details: 09/10/2021
"Cc: not drying properlyCustomer stated silverware, plastics and some of the glasses are not drying properly. Found error codes f7e1(no heat) f8e1(slow drain) f8e2(drain motor electrical issue). Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer plastic does not dry well in the dishwasher, stated plastic does not hold heat to dissipate water. Advised tops of cups will not dry either. Advised customer to run hot water at the sink prior to starting unit. Found unit is draining properly. Found not heat. Ohmed out heating circuit. Needs controlCustomer does not want to repair at this time; ordrng 1 W10854216 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Westlake, OH 44145
Gabriel P
Job Details: 09/10/2021
Correct issue opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS2
Near University Heights, OH 44118
Dan H
Job Details: 09/10/2021
"Installed new heater and control, op test good"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Lyndhurst, OH 44124
Dan H
Job Details: 09/10/2021
"Customer complaint that unit is leaking, confirmed, found suction line frozen , recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER), 1 Tjaf1200, 1 W10890126 (Lok ring), 1 W10898074 (Lok prep), 1 W10891058 (Lok ring), and 1 W1089157 (Lok ring) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51ES4EB00
Near Berea, OH 44017
Angel
Job Details: 09/10/2021
Cc that unit was burning there food when baking. Customer explained that they set oven to 250* and that they thought it was good enough before the temp was up to temp to put in food and when they took it out it was burnt. Explained to customer that when they set the preheat temp once it reaches the desired temp they would have to wait at least 20mins before inserting the food in the oven to have proper temperature in the oven. Tested unit by preheating to 350* and waited 20mins and showed the customer the temperature that it was at 360* i also explained to them that they can calibrate it to there desire and they wanted me to calibrate it to -5* for them. Unit working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44112
Corina B
Job Details: 09/10/2021
Replaced the shifter. Ran a calibration. Opt test ok. Advised cust to replace the plastic vent with a semi or rigid vent.
We serviced a
FRIGIDAIRE WASH/DRY COMBO
Model FEX831CS0
Near Ashtabula, OH 44004
Jeff M
Job Details: 09/10/2021
The unit is making a slow screeching sound I found the upper front felt is worn down next to nothing needs a new felt; ordrng 1 5303937182 (Felt) and 1 123 (Shipping)
We serviced a
KENMORE DRYER
Model 11062722100
Near Ashtabula, OH 44004
Jeff M
Job Details: 09/10/2021
The belt is broken needs a belt ; ordrng 1 341241 (Belt) and 1 Shipping (Shipping)
We serviced a
MAYTAG DRYER
Model MGDB725BW0
Near Painesville, OH 44077
Joe O
Job Details: 09/10/2021
"Cc: squeaking/squealingFound rollers worn, and blower belt dry rotted. Needs dryer repair kit and blower beltCollected funds on job 377878; ordrng 1 4392067 (dryer repair kit) and 1 WP8544742 (belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mayfield Heights, OH 44124
Dan H
Job Details: 09/10/2021
"Customer complaint of noise during agitation, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near South Euclid, OH 44121
Corina B
Job Details: 09/10/2021
CC that there are loud noises. Confirmed. Found the shifter not in the correct position. Service pointer W11531483 to replace the shifter. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cleveland Heights, OH 44121
Corina B
Job Details: 09/10/2021
CC that the ice maker is not working and food freezing in the ff section. Checked the temp ff 37* Fz -2. Temp is set at -4 in the Fz and 37 in the ff. The top shelf of the ff section is at the highest point. Advised cust to lower the shelf for a gallon of milk can fit to have the proper airflow. Set the freezer at the correct temperature. Ice maker cycled properly. Working as designed.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Painesville, OH 44077
Joe O
Job Details: 09/10/2021
Cc: loud in spinRan drain and spin. Found bearings failing. Needs bearing kitRescheduling to allow more timeCollected funds for job 378664; ordrng 1 W10435302 (bearing)
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Garfield Heights, OH 44105
Marie V
Job Details: 09/10/2021
"Cc that the unit is too loud. Confirmed , noise comes from pulley. Replace dryer kit. Tested unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Bentleyville, OH 44022
Jason N
Job Details: 09/10/2021
"Cc unit frost in freezer, condensation, and leaking Found frost buildup in freezer, door gasket is sealing properly. Ice is also built up at rear of ice maker housing in ff section. Per service pointer W10842568 for frost buildup in freezer, unit needs air flow adapter kit. Also find water sitting under deli drawers, ff evaporator drain is clogged, will need cleared out. ; ordrng 1 W10864518 (Adapter kit)"
We serviced a
WHIRLPOOL RANGE
Model RBD245PDQ12
Near Brecksville, OH 44141
Marie V
Job Details: 09/10/2021
"Cc that the unit does not have display. Confirmed she said it came on one time but it when away. Control is getting 244V. All connections are good. You can turn the oven on but no display. Unit will need control. It shows that the part is discontinued.; ordrng 1 4452890 (Control is discontinue), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Jason N
Job Details: 09/10/2021
"Cc unit not making iceRan manual ice maker harvest test, ice maker will not index. Replaced ice maker using truck stock part. Advised customer to allow up to 48hrs for ice maker to produce adequate ice for dispense. Op test good. ; used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near North Royalton, OH 44133
David R
Job Details: 09/10/2021
"Replaced drier with lockring, after 5 mins of holding fitting would let refrigerant through. Talk to Brian. Requesting second tech to come and inspect/ help with repair.**requesting GP. ** 3 job count; ordrng 1 WPW10143759 (Drier), used 2 W11506635 (Coupler), 2 W10895723 (Coupler), 2 W10895757 (Coupler), 2 WPW10143759 (DRIER), and 2 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC
Near Chagrin Falls, OH 44023
Marie V
Job Details: 09/10/2021
Replaced dispenser and ran unit to test. Pass. Advice cust to use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Brooklyn, OH 44144
Angel
Job Details: 09/10/2021
Ice maker and ice door chute was replaced. Cycled ice maker and made sure it filled.Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Brooklyn, OH 44144
Manny
Job Details: 09/10/2021
"Ran diagnostics Unit has a plastic on plastic grinding sound, sound can only be heard when unit reaches high RPM during spin, found pulley guard screw loose causing it to rub against the pulley. Removed guard to inspect unit for damage everything seems to be ok. Ran calibration unit operating as it should. Opt test ok"