Near Cleveland, OH 44109
Gabriel P
Job Details: 02/11/2021
DISHWASHER WHIRLPOOL MDB4949SKB "Replace coils and kept one for truck stock,opt test ok is heating"
Near Amherst, OH 44001
Marie V
Job Details: 02/11/2021
DRYER WHIRLPOOL MGDB855DC4 Replaced control. Ran unit op test okNo core for return
Near Cleveland, OH 44143
Corina B
Job Details: 02/11/2021
WASHER WHIRLPOOL WFW6620HW0 "Cust showed pop, sent pic. CC not enough water going into unit. Ran diagnostics no error code found washer on risers. Drain hose not 39 from bottom of washer. Advised customer to raise drain hose. Op test ok."
Near Mentor, OH 44060
Joe O
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL Wrf992fifm00 "Cc: not making ice, door is not shutting properlyFound ice maker was shut off. Found unit was not level. Turned ice maker on cycled ice maker. Op test ok"
Near Avon, OH 44011
Marie V
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRSF705HPS00 "Cc that the unit froze things at the bottom drawer and a lot of frost buildup at the evap. Cust try to remove some of the frost but it is starting to build up again. Unit will need new thermistor on evaporator , evap cover and a control. 0* on freezer 41 on fresh food section; ordrng 1 W11098695 (Evap cover) and 1 W10316760 (Thermistor) and 1 W11172798 (Control)"
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/10/2021
DRYER SAMSUNG DV42H5200EP/A3 "Found heater element open gave estimate customer will think about it ; ordrng 1 DC97-14486A (Heater assembly), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Joe O
Job Details: 02/10/2021
DISHWASHER GE GDT635HGJ2WW "Cc: unit was blinking but wouldnt start, now unit wont do anythingFound unit is not reading door latch.ohmed out latch from control. Found latch is functioning. Needs controlCustomer does not want to repair at this time; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44105
Corina B
Job Details: 02/10/2021
WASHER MAYTAG MVWC465HW2 Replaced the control. Cust could not find the harness. Replaced the control. Optest ng. Washer was going to overfill. Will need the harness. Drain hose is at recommend height and has an air gap. ; ordrng 1 W11233718 (Harness)
Near Beachwood, OH 44122
Joe O
Job Details: 02/10/2021
WASHER WHIRLPOOL GVW9959KQ2 "Cc: brown residue on clothing, clothing getting under wash plateFound wash plate gasket worn. Residue from detergent build up. Needs wash plate and balancing ring.; ordrng 1 WP9724323 (ring-bal) and 1 285903 (washplate)"
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/10/2021
KITCHEN WHIRLPOOL WDT720PADM3 "Found inner door warped in the bottom allowing water to penetrate and leak need inner door gave estimate customer will not repair,opt test ok ; ordrng 1 W10860142 (Inner door) and 1 WP8269259 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/10/2021
DISHWASHER KITCHENAID KUDC10FXSS5 Cc unit doing same thing as last time Found UI non responsive but when door is shut the drain pump kicks on From previous repair unit will need control and UI ; ordrng 1 W11035586 (cntrl-elec) and 1 WPW10481130 (panel-cntl)
Near Mantua, OH 44255
Brian M
Job Details: 02/10/2021
DRYER WHIRLPOOL WGD7300XW0 Installed control for f1 error OP Test Not good Found igniter and radiant sensor open Needs igniter and sensor ; ordrng 1 WP338906 (sensor) and 1 279311 (ignitor kit & bracke)
Near Broadview Heights, OH 44147
David R
Job Details: 02/10/2021
DRYER SAMSUNG DV45H7000EW/A2 "Cc unit turning on, drum not moving. Took top off, found idler pulley broken, checked belt, good. Ordering idler.; ordrng 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
David R
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc unit not cooling properly, also unit mullion strip and gaskets real warm, showed me build up of ice on evap. Defrost issue. Went through diagnostics. Condenser fan is running slow. Getting correct voltage from control. Also sending correct son troll down to thermostat. Ordering evap harness, control, fans. *** setting as 2 count, will have to steam out all ice on evap and cover. *** requesting double labor ; ordrng 1 WPW10503278 (Control) and 1 WPW10128551 (Fan) and 1 W11387394 (Con fan) and 1 W11260592 (Harness with defrost thermostat)"
Near Cleveland, OH 44102
Gabriel P
Job Details: 02/10/2021
DISHWASHER IKEA IUD8555DX1 "Found error code f3e1 thermister open and f3e4 motor failure and f8e1 slow drain and also found unit water connected to cold water valve advised customer to change it to hot water found thermister open giving estimate. Customer decided not fix the unit he will fix the unit himself. AT.; ordrng 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
Near South Euclid, OH 44121
Joe O
Job Details: 02/10/2021
OTR MICROWAVE WHIRLPOOL WMH75021HZ2 "Cc: not heatingFound outlet has hot neutral revered. Found unit is pulling 5.3 amps. Needs magnetron and diodeCustomer to have electrical corrected, then customer to contact to reschedule; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode)"
Near Lorain, OH 44055
David R
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW8040DW4 "Cc unit not working correctly F8-E1, F2-E1. Tested and found open cold valve. Gave estimate to customer. Customer said she is under 5 year extended warranty. Lowes didnt send over information, customer is calling to getting taken care of. Customer didnt pay service call. ; ordrng 1 W11220230 (Valve), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 Replace control and motor fan opt test ok
Near Cleveland, OH 44119
Jason N
Job Details: 02/10/2021
WASHER AMANA NTW4516FW3 "Installed gearcase. Ran auto test, same sound/issue still present in both agitation and spin. Found sound is coming from drive motor, motor bearing is bad. Unit needs drive motor. ; ordrng 1 W10890624 (Drive motor)"
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/10/2021
RANGE WHIRLPOOL WFG505M0BS "Tested unit and found ignitor was not glowing hot enough to turn on burner. Will need to be replaced.; ordrng 1 W10918546 (Oven ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Avon, OH 44011
David R
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW5620HW1 "Unit is locking but not spinning. Went into diagnostics, went through diagnostics cycle. Water is incoming, draining is good, lock is good. Not spinning. Can hear relays clicking from control. It not activating. Found tech sheet. Windings testing a little out of range. Ordering control, stator ; ordrng 1 W11322903 (Control) and 1 W11354541 (Stator)"
Near Lakewood, OH 44107
Corina B
Job Details: 02/10/2021
WASHER WHIRLPOOL MVWB835DW2 Cc clothes coming out soaked. Error code F8E1 Long Fill. Checked drain pump and drain hose. Working as designed.
Near North Olmsted, OH 44070
Marie V
Job Details: 02/10/2021
REFRIGERATOR MAYTAG MFI2269VEM5 "Cc that the unit is not cooling and water stopped coming out at the UI and that the ice maker stopped working a long time ago. Took temp found 35 on freezer and 61 on fresh food section. Nothing is working no lights at the UI when press a button on UI every light on UI turns on but nothing happens unit will need main control. Explain cust that we will be able to take a look at the ice maker when new control is on. ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor On The Lake, OH 44060
Jason N
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Cc unit still not making iceReplaced ice maker using customer supplied pre Id part. Ran manual harvest test, ice maker indexed properly and filled mold with water. Checked door switch for proper operation with door closed. All checked good. Op test good."
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/10/2021
N/A N/A KSC23C8EYB02 "Installed evap thermistor and fan assembly. Unit is cooling, advised customer to allow 24 hours for temps to adjust. Op test ok"
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/10/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Ccthat the lights are out and freezer light as well. Replaced freezer light op test ok; used 1 W10695459 (Light) from stock
Near Avon Lake, OH 44012
Corina B
Job Details: 02/10/2021
RANGE JENN-AIR JJW3830DP01 Replaced the lower fan. Heated oven to 350*. Optest ok.
Near Strongsville, OH 44136
David R
Job Details: 02/10/2021
WASHER MAYTAG MVW7232HW0 "Replaced valve, customer had hoses, replaced. Took pictures, leaking from house water shutoff, sent pics to customer. Unit itself checks good. Op test ok"
Near North Olmsted, OH 44070
David R
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Cc unit is not cooling. Customer has unit outdoor side of house. Temp is 30*. Let customer know temp requirements per owners manual page 6. Has to be minimum of 55* in order for unit to properly run. Unit checks good. Op test ok
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/10/2021
WASHER GE GTW330ASK0WW Found gear case leaking from bottom of unit will need to be replaced. Customer will not fix unit will buy a new appliance.
Near Cleveland, OH 44120
Corina B
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Cust showed pop, sent pic. Called office due to sears outlet receipt. Advised cust there could no warranty on unit. CC fridge not cooling. Tested temp. Freezer at 60. Ff at 50. No frost pattern on the evap. Will need evaporator. ; ordrng 1 W10836706 (Evaporator) and 2 WPW10143759 (Drier)s"
Near Hiram, OH 44234
Brian M
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW9550WW00 "Replaced drain pump,Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Jason N
Job Details: 02/10/2021
DISHWASHER KITCHENAID KUDS30IXBT8 "Installed float switch assembly parts. Ran wash test for 10 minutes, no leaks. Op test good."
Near Ravenna, OH 44266
Brian M
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW4955HW1 Installed cam and actuator Ran test cycle OP Test Ok
Near North Ridgeville, OH 44039
David R
Job Details: 02/10/2021
RANGE WHIRLPOOL WFE550S0HZ1 "Customer had POP. Cc unit oven not workin, customer heard popping noise. Went to bake of unit, harness and 3 prong cord is burnt up. Ordering harness. Let customer know they will have to purchase 3 prong power cord, not covered under warranty ; ordrng 2 W11458883 (Harness)s"
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/10/2021
DRYER ROPER RGD4516FW0 Customer complaint of loud thumping sound verified unit and found screw stock around the front seal on tub. Removed screw and tested unit. Opt test ok. AT
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/10/2021
WASHER WHIRLPOOL WTW7300DW1 "Cc of error Found UI allowing input but will not go past error Found error f6e3 and f6e2 Needs control and UI ; ordrng 1 W10812422 (Control) and 1 W11102318 (console), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Corina B
Job Details: 02/10/2021
DISHWASHER KITCHENAID KUDI230BWH0 CC unit will not advance automatically unless you advance the timer. Unit will need a new timer. Part is nla.; ordrng 1 9741693 (Timer)
Near Richmond Heights, OH 44143
Joe O
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Installed mounting bracket. Tested. Op test ok
Near Cleveland, OH 44130
David R
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT720PADB3 "Ed everything. Unit is working correctly. Checked all connections. Good. Checked all power good. Customer showed me how she starts up unit. Customer isnt closing unit at correct time, she is waiting for countdown then closing. Have to press start and then close unit. Showed customer how to properly start unit. Unit is checking good. I gave her estimate for controls but I believe unit is working correctly ** do not order parts ; ordrng 1 W11124699 (Console) and 1 W11306302 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44114
Jason N
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW560CHW0 "Cc unit leaking internallyCustomer stated unit will leak as soon the unit starts filling with water. Unit has dryer stacked on top. Pulled dryer down from unit. Inspected water lines inside unit. Found dispenser hose connection to tub had pulled off. Reinstalled. Ran auto test, no leaks found, all functions passed. Started each cycle, let cycle unit fill and start washing, no leaks found. Stacked dryer back on top of unit. Op test good."
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/10/2021
DISHWASHER GE GDF620HMJ4ES "Units ui is getting power but not turning on .Checked voltage on unit and control board and both are receiving 120v and led light on control board steady on.gave estimate customer will not continue fixing it but wants labor return spoke to bj and they will refund her the labor ; ordrng 1 WD21X23462 (Ui), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44109
Corina B
Job Details: 02/10/2021
STACK W/D WHIRLPOOL WET4024HW0 Replaced the bracket. Optest ok.
Near Kent, OH 44240
Brian M
Job Details: 02/10/2021
DRYER MAYTAG MGDC215EW Installed igniter and sensor also replaced thermal fuse OP Test Ok ; used 1 3392519 () from stock
Near Garfield Heights, OH 44125
Jason N
Job Details: 02/10/2021
DRYER WHIRLPOOL WED4850HW0 "Installed start switch. Op test good. Customer states unit makes a noise when drying large items. Ran dryer op test with comforter. Ran for 10 minutes, no abnormal sounds, could not duplicate noise customer had experienced."
Near Cleveland, OH 44105
Corina B
Job Details: 02/10/2021
WASHER MAYTAG MVWC465HW2 Cust has extended warranty. Sent pic.Cust is going to get a dispatch to us for washer. CC Doesmt work. Found drain hose on ground. Ran diagnostics. No error codes. Started a normal cycle and a drain and spin. Op test ok.
Near Independence, OH 44131
Marie V
Job Details: 02/10/2021
COOK TOP WHIRLPOOL WCG97US6DS00 "Cc that the burner when is in the lowest will sound and before it didnt. Check all burner they all sound about the same just the middle burner sound a little more than the other ones. Check the regulator no sounds on it, cust wanted to make sure that there is no gas leak. Check fo any gas leak at the regulator and main gas line. No leaks. Op test ok"
Near Cleveland, OH 44124
Jason N
Job Details: 02/10/2021
DISHWASHER GE GSD3300K55BB Installed drain solenoid. Ran wash test and advanced until drain. Unit functions normal. Good wash cycle and switch over to drain. Op test good.
Near Willoughby, OH 44094
Joe O
Job Details: 02/10/2021
WASHER MAYTAG MVWB835DW1 Installed gear case and water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock
Near Willoughby Hills, OH 44094
Joe O
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc: door swings open too fastAdjusted wheels. Raised the front of the unit. Door still swings but ver slowly. Op test ok
Near South Euclid, OH 44121
Corina B
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cust showed pop, sent pic. CC leaking from bottom. Checked water line. Advised cust to replace the saddle valve with an inline valve. Found John guest fitting not installed properly. Reconnected the fitting. Optest okay."
Near Strongsville, OH 44149
David R
Job Details: 02/10/2021
FREEZER WHIRLPOOL WSZ57L18DM00 Replaced all parts. Tested. Good. Op test ok
Near Solon, OH 44139
Brian M
Job Details: 02/10/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed sump assembly OP Test Ok
Near Chagrin Falls, OH 44022
Corina B
Job Details: 02/10/2021
DRYER WHIRLPOOL WED4800XQ3 "CC that there is a ticking sound. Found the support roller seized. Replaced the dryer repair kit from t/s. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT), and 1 TJ93240 (ZOOM SPOUT) from stock"
Near Euclid, OH 44143
Corina B
Job Details: 02/10/2021
RANGE GE JSS28DN2BB Replaced the control. Heated oven 350*. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/10/2021
WALL OVEN KITCHENAID KEBS107SBL04 Installed hidden bake element. Ran bake test 300 degrees.
Near Bedford Heights, OH 44146
Brian M
Job Details: 02/10/2021
DRYER WHIRLPOOL WED6620HC1 Cc some clothes come out damp Found settings for dryness level to be offAdvised on settings and materials OP Test Ok
Near Bay Village, OH 44140
Marie V
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Replaced main control, unit started working right away. Op test ok. Advice cust to allow unit 24 hours to reach normal temp. Brought core for return"
Near Sheffield Lake, OH 44054
Marie V
Job Details: 02/10/2021
RANGE AMANA AGR5330BAS3 Replaced parts. Op test ok
Near North Royalton, OH 44133
David R
Job Details: 02/10/2021
RANGE WHIRLPOOL WOD51EC0HS01 "Cc when touching the UI light button, it would turn the lights on, when going to the options and hitting lights, working correctly. Reset power for 2 mins. Turned on, tested, UI light button is now working. Could of been stuck relay on UI. As of now, working correctly. **if happens again, suggest ordering UI W11297709"
Near Painesville, OH 44077
Joe O
Job Details: 02/10/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc: lights intermittently workingReplaced freezer led module. Op test ok; used 1 W10695459 (LED MODULE) from stock
Near Madison, OH 44057
Joe O
Job Details: 02/10/2021
WASHER WHIRLPOOL WFW5620HW2 "Cc: noises, off balanceFound no stored error codes. Ran quick test cycle. Ran normal cycle, ran drain and spin. Could not duplicate issue. Op test ok"
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/10/2021
WASHER WHIRLPOOL L "Replace control them ran calibration ,opt test ok"
Near North Royalton, OH 44133
Dan H
Job Details: 02/09/2021
WALL OVEN JENN-AIR JJW2730DS01 "Customer complaint of stuck key error, unable to run diagnostics, unit needs new user interface and control, parts are covered under extended warranty ; ordrng 1 W11236888 (Ui) and 1 W11179310 (Cntrl)"
Near Parma, OH 44134
Dan H
Job Details: 02/09/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11085683 (Sump), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Dan H
Job Details: 02/09/2021
DRYER GE GTDP490ED5WS "Customer complaint that unit is not starting, confirmed, found timer knob broken, unit needs new timer knob, customer does not want new knob"
Near Newbury Township, OH 44065
Dan H
Job Details: 02/09/2021
RANGE WHIRLPOOL WFE770H0FZ2 "Customer complaint that oven is not working and left rear element is not working, found terminal block burned, unit needs new harness and terminal block; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near Painesville, OH 44077
Jeff M
Job Details: 02/09/2021
DRYER MAYTAG MED7230HC0 The unit is making a vibrating sound due to the fan being broken throwing the balance of the machine off needs a new fan; ordrng 1 WP697772 (Fa)
Near Geneva, OH 44041
Jason N
Job Details: 02/09/2021
REFRIGERATOR GE ZIS48NYB Installed freezer icing kit. Steamed evaporator clear. Added water to drain tray to ensure good flow over to compressor tray. Op test good.
Near Aurora, OH 44202
Brian M
Job Details: 02/09/2021
WALL OVEN KITCHENAID KODE500ESS Installed UI Ran test bake OP Test Ok
Near Oberlin, OH 44074
David R
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRF989SDAW03 "Replaced part. Tested. Ran test 57, then water fill test 45. Good. Give time FF TEMP to cool down then ice will be made and start dropping. Put fast ice option on. Op test ok"
Near Avon Lake, OH 44012
Marie V
Job Details: 02/09/2021
RANGE WHIRLPOOL WFG510S0AW1 "Cc that the oven wont keep temp. It will preheat to 350 but after that does not lights any more. Found igniter not igniting all the time. Replaced from T/S. Preheated unit to 350* and cycle. Op test ok; used 1 WP9758079 (Igniter oven), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Mantua, OH 44255
Brian M
Job Details: 02/09/2021
DISHWASHER FRIGIDAIRE FPID2497RF2A Installed pressure sensor Ran test cycle OP Test Ok
Near Kirtland, OH 44094
Corina B
Job Details: 02/09/2021
DRYER GE GFDS140GD0WW Replaced the glides. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Chardon, OH 44024
Brian M
Job Details: 02/09/2021
REFRIGERATOR GE ZISB42DYB Recovered refrigerant Installed compressor and evap and heater pan Ran 28 inch vac for 20 min no change Recharged woth 10.5 oz of r134a Normal frost pattern showed Advised on 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
Near Painesville, OH 44077
Brian M
Job Details: 02/09/2021
MICROWAVE GE JVM3160DFBB Found fuse openJumper fuse and control is glitched out Needs fuse and control ; ordrng 1 WB27X11138 (microwave fuse) and 1 WB56X29813 (control panel asm bb)
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/09/2021
WASHER MAYTAG MVWX655DW2 Cc that the unit will not go through the cycles. Ran diag found F8E1 long fill no fill. Found water hot water valve turned off. Corrected issue started a normal cycle. Op test ok
Near Rocky River, OH 44116
Marie V
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 "Replaced water valve. Ice maker cycled. Found freezer set to a higher temp, advice cust that , that can freeze the water line and prevent getting water to ice maker, set back to recommended. Op test ok"
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 02/09/2021
WASHER WHIRLPOOL WTW4815EW1 Ran drain and spin no noise check underneath found cam scraping with transmission cover it made be cause by overloading or over use unit ; ordrng 1 WPW10677715 (Motor) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Cover)
Near Middlefield, OH 44062
Jason N
Job Details: 02/09/2021
DISHWASHER MAYTAG MDB4949SHZ "Cc unit not draining, codes f9e1 Ran diagnostics, found codes f9e1 for drain problem. Checked drain pump, found debris stuck in impeller. Removed debris. Ran diagnostics test in entirely, op test good."
Near Brook Park, OH 44142
Marie V
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Cc that ice is building up under the ice bucket and that is leaking from left corner on freezer door. The leak from the freezer left side theres water stains that comes from ice door. Theres water marks. Will order an ice door. ; ordrng 1 WPW10577864 (Ice door)
Near Chardon, OH 44024
Jeff M
Job Details: 02/09/2021
OTR MICROWAVE WHIRLPOOL MMV1175JZ0 Installed the new part op tested good.
Near Cleveland, OH 44144
Marie V
Job Details: 02/09/2021
WASHER MAYTAG MVWX655DW2 Cc that the unit is shaking when is filling with water. Ran diag found motor unable to reach target rpm. Ran auto test everything sounds good. Cust said that the unit makes the noise when she puts a load in and starts the unit. I filled up with water and agitate unit on manual then spin and drained water out everything sounds normal. Cust got a sheet and started a normal cycle . Will order a water valve. ; ordrng 1 W11395618 (Capacitor) and 1 W11127357 (Valve)
Near Chagrin Falls, OH 44023
Corina B
Job Details: 02/09/2021
DISHWASHER GE GDT695SMJ5ES "CC that the unit does not drain. Started a cycle unit is not draining the water. Pulled unit out. Checked drain hose found a piece of plastic at the mouth of the drain hose. Removed plastic, unit drained. Optest ok"
Near Eaton Township, OH 44044
David R
Job Details: 02/09/2021
RANGE KITCHENAID KSGG700ESS1 Replaced gasket. Tested. Good. Op test ok
Near Avon Lake, OH 44012
Marie V
Job Details: 02/09/2021
WASHER MAYTAG MHW5630HW0 "Cc that the unit leaks sometimes and that it was shaking a lot. Found old version of the dispenser will need to order part. Ran diag found F8E1 valve failure , F5E2 lock failure F0E2 oversuds. Cold water valve is not operating correctly . Unit does not have shipping bolts on it , explain cust that the unit probably had an off balance load explain how to correct issue. Lock is good as well.; ordrng 1 W11465533 (Dispenser) and 1 W11316256 (Valve)"
Near Painesville, OH 44077
Joe O
Job Details: 02/09/2021
DISHWASHER MAYTAG MDB8959SKZ0 Installed drain pump. Ran test cycle. Op test ok
Near Elyria, OH 44035
Gabriel P
Job Details: 02/09/2021
RANGE WHIRLPOOL WFG320M0BS3 Customer complaints when turn oven on it will only get to 100 never go up notice glowing igniter will glow but not hot enough to start and thats probably why smell gas call safetys team explain also it was not turning on by itself file 7729938538
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Cc unit need freezer door handle installed Installed freezer door handle using customer supplied parts. Leveled ff doors. Op test good.
Near Solon, OH 44139
Jason N
Job Details: 02/09/2021
WASHER ELECTROLUX EFLS627UIW0 "Cc soap spills from dispenser and leaks from front.Customer stated when she fills dispenser with soap it spills all over. Checked dispenser, looks ok. Started wash cycle. Customer stated it leaks when she fills it. Had customer fill dispenser with detergent. As customer was pouring liquid detergent into dispenser, its was leaking from a hole in side of container all over front of unit and floor. Cust said, see it ran out of the dispenser. Advised customer about the hole in her container. Detergent mystery solved. Checked bellow seal for holes or cracks, no found. Ran quick wash test with 4 large towels, wipes inner glass off and bellow seal, lint stuck to glass. No leaks found after quick wash test, could not duplicate leak. Customer wanted quote for new bellow seal, estimate only. ; ordrng 1 5304505004 (Bellow seal)"
Near Strongsville, OH 44136
David R
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Actual good date per entitlement is 1-30-20. Customer scheduled before 1 year warranty. Gasket ripped on FF right door. Ordering.; ordrng 1 W10917313 (Gasket)
Near Independence, OH 44131
Corina B
Job Details: 02/09/2021
RANGE KITCHENAID KODE507ESS05 Replaced the upper door. Optest ok.
Near Strongsville, OH 44136
David R
Job Details: 02/09/2021
DRYER WHIRLPOOL WED4815EW "Machine is behind a whole bunch of equipment, havent moved yet. Rescheduling ; schdld next appmnt for 2/15 MON !"
Near Westlake, OH 44145
Gabriel P
Job Details: 02/09/2021
REFRIGERATOR JENN-AIR JFX2897DRP02 when arrive replace filter dryer and valve on compressor started doing some test with senior tech bj to verify it was not leaking but found a leak on steel line to filter had to empty refrigerant out pretent and resauder then it got clogg had to replace another filter then result were better then went add refrigerant 5.5 then it start to leak underneath cabinet took pictures were but I felt air and refrigerant coming out of there call whirlpool is not repair it has and internal leak they want me to load it on service matter.
Near Parma, OH 44130
Corina B
Job Details: 02/09/2021
DISHWASHER WHIRLPOOL WDF330PAHW4 "Cust showed pop, sent pic. Cc unit isnt starting. Checked control for pump and motor. Control is fluctuating from 73v to 120v and back down. Has 120v coming into unit. Will need pump and motor and control. ; ordrng 1 W11025157 (Pump and motor) and 1 W11087226 (Control)"
Near Broadview Heights, OH 44147
Corina B
Job Details: 02/09/2021
RANGE KITCHENAID KFDC558JSS00 CC that the meat probe does not work all the time. Called t/l wrc board. Called tech line they recommended changing the wrc board. Customer wants to hold off on that and see if meat probe will function with new piece and having cleaned connects. If they call back will need to pre Id the wrc board and order.
Near Richmond Heights, OH 44143
Joe O
Job Details: 02/09/2021
DISHWASHER KITCHENAID KDFE104HBL "Cc: loud noise, debris in unit, screwFound screw is mounting screw. Found screw ripped out of mounting hole, can not reinstall screw because hole is damaged. Debris is from counter top. Found rear roller screw hitting spring, causing a popping noise. Adjusted rear roller. Ran test cycle. Customer needs installer to fix mounting screw. Unit functioning as designed. Op test ok"
Near Madison, OH 44057
Jeff M
Job Details: 02/09/2021
REFRIGERATOR KITCHENAID KRFF507HPS02 Installed the new part op tested good.
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/09/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ01 "Cc unit doors closed but door open light still on.Customer states its doesnt happen all the time, but doors will be closed and the door open LED and door chime will sound. Could not duplicate issue at this time, door switches functionally good. Noticed warp in LF door inner liner where switch makes contact. Possible LH door switch not making full contact all the time. Added plastic shim to door liner. Advised customer to monitor. ; used 1 WP2177331 (DOOR SPACER) from stock"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/09/2021
REFRIGERATOR AMANA ASI2175GRS04 The icemaker is getting power needs a new icemaker; ordrng 1 WPW10300022 (Ice maker)