Local Reviews
Powered by Fluid LOCAL
Corey L.
RANGE WHIRLPOOL WEE510S0FS0 "Installed new oven sensor, unable to op test unit not near power supply"
David R.
RANGE KITCHENAID KGRS807SSS01 "Put in new control. Oven still not preheating. Ignitors not coming on. Checked power from board when bake is on, giving voltage to wires. Ordering spark module.Cash call. Customer was to pay on return.; ordrng 1 WPW10331686 (module-spk 236.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER GE GHWS3600F0WW "Customer stated while using machine door lock was acting weird then it quit all together plugged in and ALL lights on console were lit but with no response. Needs main control,console ui pcb and door lock. ; ordrng 1 WH01X23494 (lock module door) and 1 WH12X25837 (PCB UI ASSY ) and 1 WH12X26034 (MAIN CONTROL )"
Corey L.
STACK W/D WHIRLPOOL LTE5243DT3 "Installed lid switch, op test good"
Chad P.
MICROWAVE WHIRLPOOL WMH31017HZ0 "New door sent to Cust was damaged. Took pic of pop. On ticket for dishwasher. Need to reorder door. Cust unable to call wpl at this time. ; ordrng 1 W11173823 (DOOR, SS)"
Gabriel P.
DISHWASHER KITCHENAID KDTE334DSS0 "Replace control board and UI ran diagnostics test,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Replace door steam gasket opt test ok
Chad P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Still sweating on mullion. Techline: David. To stop condenser for ten min and call back for eng dept. Sr7723096452Called back several times. T. Is down. Calling later. Calling Techline again.6:40pm. Dave. In for product review. 3-5 business days for rep to contact Cust. Sr is the same. ; O-emld tckt
Chad P.
RANGE KITCHENAID KSGB900ESS2 Found new panel damaged. Need to reorder. S.m. To please contact Marcone and advised to pack with extra packing. ; ordrng 1 W10913685 (CONSOLE)
Corey L.
DISHWASHER WHIRLPOOL GU2700XTSB1 "Customer complaint dispenser flap lost tension like a spring broke, confirmed spring on dispenser broken, replaced dispenser with supplied part, op test good"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM3 "Customer drilled hole in correct location in cupboard wall but did not reroute drain hose through new hole, advised customer to have their plumber reroute through new hole and remove copper extension as well as the extra black hose, attach grey end to drain pipe, customer may call and request tech to answer a few questions if still not understood"
Jeff M.
MICRO OVEN WHIRLPOOL WMH53520CS1 Installed new part unit op tested good
Dan H.
REFRIGERATOR GE ZIR36NMHRH "Customer complaint that unit is not cooling, temperature at 75 degrees , ev fan is running, compressor and condenser fan are running, no frost pattern on evaporator, found bullet piercing valve already installed on process stub, accessed system found in a 28” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator, customer does not want repair at this time ; ordrng 1 WR85X10017 (evaporator325.20) and 1 WR87X10224 (compressor kit egys6 418.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER MAYTAG MDB7749SBM2 Replaced both seals. Op test ok.
Robert A.
RANGE WHIRLPOOL WFE520S0FS0 "Cc front burners not working correctly, found front burners only work on 1, will not go higher, needs control; ordrng 1 W11267090 (CONTROL)"
Robert A.
WASHER MAYTAG MVWX655DW1 "Ran diognostics, found hub stripped, shaft rusted/ damaged, needs gearcase, hub and adj; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM) and 1 W10902814 (ADJ) and 1 W11035751 (GRARCASE)"
Chad P.
REFRIGERATOR WHIRLPOOL MFX2570AEM0 Found air intake and return clogged with ice and frost. Steamed out. Advised for normal cooling to resume.
Chad P.
WASHER MAYTAG MVWX655DW1 Installed hub. Ran calibration and service mode. Op test ok.
Dan H.
GAS RANGE MAYTAG MGRH752CDS "Installed new control, op test good"
David R.
DRYER WHIRLPOOL WED92HEFW0 Door did not line up to screw holes. Opening door.; ordrng 1 W11168739 (DOOR)
Brian M.
RANGE WHIRLPOOL WFG320M0BW2 Home was remodeled and unit was just installed Customer showed pop took pics Cc that unit popped and smoke Found control board burnt out Needs control Customer wants to install he can’t wait till next week for return visit ; ordrng 1 W11113908 (cntrl-elec)
Robert A.
REFRIGERATOR MAYTAG MFI2569VEM4 "Installed and prograhmed control, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
SXS REFRIGERATOR WHIRLPOOL WRS325FDAW04 CC that there is making a noise. No noise when arriving. Cust has the temp on 5 and 5. Ff temp 37* and fz 1*. Will need a new thermostat and diffuser. Turned unit on and off could not duplicate the rattle. Called SM to order parts. ; ordrng 1 WPW10151374 (diffuser) and 1 WPW10583800 (thermostat)
Macaulay G.
WASHER KENMORE 110.2130201 Gear case is leaking. Causing short in shifter. Needs gear case. Customer does not want to repair. Collected for service.
Macaulay G.
RANGE MAYTAG KSDG950ESS0 Replaced blower fan from truck stock. All tested ok. ; used 1 W11107275 (FAN-BLWR) from stock
Corina B.
DRYER MAYTAG MDE9306AYW "CC that there is a squeaky noise when you start the unit. Found the pulley is squealing. Will need a new pulley. Called SM to order parts. ; ordrng 1 WP6-3700340 (bearing 1652), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
REFRIGERATOR GE PFCS1NFYCSS Replaced ff door gaskets. Used steamer to form gaskets and remove wrinkles. Op Test Ok.
Macaulay G.
RANGE GE ARG7302WW Igniter not getting hot enough to ignite gas in oven. Replaced igniter from truck stock. Tested and preheated ok.Igniter 52.99Labor 96Service 45Tax 13.09; used 1 12400035 (IGNITER) from stock
Macaulay G.
REFRIGERATOR FRIGIDAIRE GLRS267ZAQ6 Replaced starter kit. All tested ok.
Macaulay G.
DRYER WHIRLPOOL WED4815EW1 Found that neutral wire was touch L1 power. Corrected issue. Tested ok.
Chad P.
COOK TOP JENN-AIR JES9900BAB Installed cooktop and switch. Burner tested good on both high and low. Office to please refund cost of burner.
Macaulay G.
REFRIGERATOR KITCHENAID KRFF302ESS01 Ice built up on evaporator fan cover. Removed ice and advised on loading of freezer to help keep door closed. Corrected door alignment issues. All tested ok.
Corina B.
REFRIGERATOR AMANA AFI2539ERM01 Replaced the filter cover. Optest ok.
David R.
DRYER ESTATE TEDX640PQ1 No heat. Correct voltage to unit. Found thermostat bad. Replaced from t/s. Op test ok.; used 1 279816 (CUTOFF 41.15) from stock
Corina B.
WASHER MAYTAG LAT8406AAE "CC that the unit shakes I. A spin. Found the glides are worn and the belt is loose. Will need a new glide and belt. Called SM to order parts. Cust does not want to repair, until a later date) (did not charge shipping due to her having a dryer getting parts shipped to her)"
David R.
WASHER KITCHENAID KHWS01PMT2 "F/dl error code. Needs new latch.DO NOT ORDER PARTS.; ordrng 1 WP8182634 (latch 99.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
MICROWAVE WHIRLPOOL WML75011HZ1 "Removed unit, found screw impeding unit from coming down. Opened up cabinet and found mounting bracket loose in the fan. Removed the bracket and put that back in place. Ran unit and mounted back. Op test ok."
David R.
DRYER WHIRLPOOL WGD6400SW0 "Customer said he just put a load in, couple of mins later smoke alarm went off and smoke coming from unit. When starting normal cycleTemp 120*FTemp 126*FTemp 128*FTemp 120*FTemp 128*FFirst 5 temps. Temp was not getting up. heat would come on and shut off after couple of seconds. Checked coils. Out of resistance range. Replaced coils from t/s. Op test ok.; used 1 279834 (COIL 22.45) from stock"
David R.
DISHWASHER WHIRLPOOL WDF520PADB7 Replaced drain pump. Op test ok.
Gabriel P.
COOKTOP ELE KITCHENAID KERC607607GWH1 "Found switch stuck this not want to ignited is broken ordering new ,customer has a flu shot at 2pm; ordrng 1 WP9751363 (switch-inf 56.53), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL WTW7300DW0 Cc that unit is not locking all the time Found error for lid lock Ran auto test and calibration OP TEST OK
Jeff M.
OTR MICROWAVE WHIRLPOOL WMH53520CS2 Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WTW5000DW1 The hud assy is striped out along with the wash plate ; ordrng 1 W10528947 (hub) and 1 W10752283 (washplate)
Gabriel P.
RANGE DUEL FUEL WHIRLPOOL WFE770H0FZ1 Replace parts opt test ok
Gabriel P.
WASHER MAYTAG MVWC565FW0 "Ran diagnostics error codes f2e1 stuck key,f7e1 basket speed fault,found broken wire on shifter replace out of truck stock ran spin cycle opt test ok ran calibration and auto test all pass,customer happy ,did not leave water mat do to basement concrete ; used 1 W10913953 (ACTUATOR) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL ED5FHEXVQ01 "Found corner of door frost and inside right wall,checking evap freezer it was ice up steam evap thermal evap was place wrong spot check for continuity pass dry all water on freezer,opt test ok leave water mat"
Gabriel P.
DISHWASHER KITCHENAID KDTE104ESS2 "Replace parts opt test ok ran diagnostics,opt test ok,leave water mat"
Arthur V.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Per service pointer W11218221 reboot unit and if lights come back on order new control part number W10830288. —————Reschedule at customer request ——- ; ordrng 1 W10830288 (cntrl-elec)
Arthur V.
REFRIGERATOR KITCHENAID KSRG25FKSS05 Found unit leaking at filter housing. Advised customer to replace filter first if it still leaks he will need a filter housing. Est = 79.95 sc. 18.99 shipping. 1-WP2186443 @ 72.01 labor 98.00. Total est = 287.88 if housing is needed. Customer to call back if housing needed.
Jeff M.
RANGE WHIRLPOOL RF302BXEW1 "The INF switch’s are not supplying power and the burner recepticals are all burned up est only; ordrng 2 814399 (receptical,surf.unit)s and 1 WP3148953 (INF SWITCH) and 1 WP3149404 (INF SWITCH), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER WHIRLPOOL WFW75HEFW0 Replaced bellows. Op test good Left leak mat
Jeff M.
WASHER MAYTAG MVWB765FW2 The unit has a lock rotor code I cleared the code ran a load calibration unit tested good. Same issue as before the unit needs a control ; ordrng 1 W11195970 (CONTROL )
Jeff M.
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "The units ui control is blank but getting power needs replaced ; ordrng 1 W10882878 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER MAYTAG MVWC565FW1 Replaced water valve. Op test good. Cust has very bad water. Advised customer
Arthur V.
WASHER MAYTAG MVWB835DW3 Customer states after filling she heard a high pitched squeal from washer. Cycled unit no noise. Ran diagnostics got error codes for off balance loads and over sudsing. Ran a service calibration cycle. Unit passed. Advised customer about over soaping and how much detergent to use etc. cleared codes for future diagnostics. Could not duplicate issue of noise.
Arthur V.
DISHWASHER WHIRLPOOL WDF520PADW7 Found loose connection at wash motor. Took connection apart and reinstalled. Motor working every time now. Tested on quick wash and normal wash Unit wash motor started and stopped 10 plus times while testing. Op test good
Jeff M.
MICROWAVE KITCHENAID KEMS308SSS00 "The unit has a f6e0 Communications error between appliance microwave manager in microwave user interface manager. Service pointer K4317438-A this is a 3 count job; ordrng 1 W10909479 (BRACKET) and 1 WPW10120228 (“WIDE” MW CONTROL ) and 1 WPW10398151 (MW CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced evap fan blade. Op test good
Jeff M.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Technical Service Pointer #: W10790481 Controls not automatically going to the defrost cycle needs a new control; ordrng 1 W10812028 (CONTROL )
Jeff M.
REFRIGERATOR WHIRLPOOL WRS322FDAB The unit is making too much ice there really is not much that can be done. I did attempt to fix the issue with a piece of wire wrapped around the bail arm to allow it to come in contact with ice at a lower level then before
Robert A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc disp dripps, reset disp nozzel, reset fitting at top of door, ng, disconnect fitting at top of door, watched, no drip, needs tube through doorTalked w/tl sm; ordrng 1 WPW10511930 (WATER TUBE)"
Robert A.
REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Ff 36, frz 0, comp and fans running, good airflow to ff, tested damper, good, cond clean, unit working as designed, op test ok"
Jeff M.
WASHER MAYTAG MVWC200BW Drain pump was in I canceled the unit. Recalibrate op tested good
Brian M.
OTR MICROWAVE FRIGIDAIRE FGMV176NTF Cc that start button does not work all the time Found unit not tight to cabinet tightened unit to cabinet Found no issues at this time with control Advised customer on button location and how to hit it every time OP TEST OK
Brian M.
REFRIGERATOR JENN-AIR JFC2089WEMS Cc of condensation in fridge At this time unit is not condensatingRight gasket torn in the upper left corner and freezer gasket worn out in upper right corner Advised to eventually get these replaced EST only Customer does not want to replace right now Customer paid svc
Brian M.
WASHER WHIRLPOOL MAH4000AWW "Cc that unit fills and stops Found outlet to be faulty kicking unit on and off Switched outlet plugs Ran manual test Fill , Drain and spin everything is functioning as design"
Robert A.
WASHER GE APPLIANCE GTW460ASJ5WW "Checked under unit, ran spin cycle, drain pump making noise and leaking, needs pump; ordrng 1 WH23X27574 (DRAIN PUMP 4639), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR GE GTH21KCXABB C of ice maker not working Customer just wanted ice maker removed They are tired of it always being faulty and not working right Removed ice maker OP TEST OK
Brian M.
WALL OVEN COMBO GE SCB1001MSS01 "Cc of microwave not working Found unit getting power and cn7 board getting proper voltage : CN7(LVT) This is the voltage that power everything, relay, display, screen, etc. Needs control board and power supply boards Customer does not want to repair Estimate only Customer paid svc"
Brian M.
WASHER MAYTAG MVWC416FW0 Installed washplate and agitator Ran test cycle OP TEST OK
Brian M.
DISHWASHER GENERAL ELEC GDT720SGF0BB Installed pump and whole new wire harness Ran test cycle OP TEST OK
Brian B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "CC of Icemaker not making enough ice. Checked temps, 6 freezer, 41 ff, 10 icebox. Checked water pressure at dispenser, pressure good. Ice fan running. About 10 cubes in container. Found some dripping behind ice box housing on rear wall. Called whirl TL, Sterling, 7723144349. He said you can use either permagum or Valero seal. Will order new seal. Office to order part.; ordrng 1 W10739629 (gasket)"
Robert A.
DISHWASHER WHIRLPOOL KDTE254ESS3 Installed door seal op test ok
Brian M.
DRYER ELE MAYTAG MEDC215EW1 Installed vent kit OP TEST OK
Robert A.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Repaired yoder loop to cond connection, pulled 28” vac w/pump, watched 15min, no change, charged 5oz r134a, pressures good, unit cooling, op test ok; used 1 SF8404 (PROCESS STUB), 1 W10896689 (5/4 COUPLER), and 1 W10896709 (6/6 COUOLER) from stock"
Robert A.
REFRIGERATOR KITCHENAID KSSO42FTX02 "Installed control bd kit, op test ok"
Brian B.
DRYER MAYTAG ADE7005AYW "Found belt broken and idler seized up. Will give est. customer paid in full through office. Office to order parts. R/s per Cust req.; ordrng 1 WP37001287 (IDLER 2264) and 1 WP40111201 (BELT 2535), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
DISHWASHER MAYTAG MDB7749SBM2 "Installed control, ran diognostic cycle, op test ok"
Robert A.
DISHWASHER WHIRLPOOL WDF760SADB2 "Found ui not responding, reset connection, ran diognostics, no codes, then lost power, no power at control, found loose comm in junction box, corrected, ran diognostic cycle, op test ok"
Brian B.
RANGE WHIRLPOOL WEG730H0DW0 "Oven not working and f8e0 fault code. This is calling fan running too slow. Will give est on new fan . Replaced from t/s. Cleared fault code. Tested oven, op test ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W11107275 (FAN-BLWR 10360) from stock"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Mullion is cracked. End cap tab is broken. Office to order mullion and end cap.; ordrng 1 W10874836 (endcap) and 1 WP12722803AP (rail-mulln)
Brian B.
DISHWASHER/B-IN WHIRLPOOL KUDM25SHBL1 Replaced panel. Ran test cycle. Op test ok.
Brian B.
REFRIGERATOR FRIGIDAIRE FGHB2866PFEA "CC of noise when I/m is filling. Ran I/m diag and filled Icemaker. Sound is water valve turning on. Also, frost buildup around damper. Used steamer to clear frost. Op test ok. Customer has plastic waterline attached to machine. Advised customer that this is flood hazard and should be replaced with copper or braided flexline."
Brian B.
DISHWASHER KITCHENAID KUDS35FXSSA "CC of leaking. Removed trim plate. Ran test cycle. No sign of leaking under machine. Door closing properly, gasket good. Could not duplicate any leaks placed water mat. Op test ok. Advised customer that sc good for 30 days."
Corina B.
DISHWASHER WHIRLPOOL MDBH945AWW2 Replaced the control. Optest ng. Brought core back for return. Will need a UI. Part is no longer available. Called SM. ; ordrng 1 6-919833 (panel-cntl)
Macaulay G.
REFRIGERATOR FRIGIDAIRE FPBS2777RF0 Installed new air tower kit. All tested ok. Put mitigation mat under refrigerator.
Macaulay G.
WASHER MAYTAG MVWB835DW0 Replaced wash plate and bolt. All tested ok. Put mitigation mat under washer.
Macaulay G.
DRYER MAYTAG MEDX655DW1 Replaced rollers and drum. All tested ok.
Corina B.
WASHER MAYTAG MVWC565FW1 "CC that the clothes are coming out wet and does not spin. Ran diag, f9e1 long drain, found the drain pipe does not have an air gap. Advised cust to install a drain pipe for an air gap. Optest ok."
Corina B.
REFRIGERATOR WHIRLPOOL GI6SARXXF04 "CC that the water valve is leaking and the freezer is leaking. Found service pointer W10632338 C to replace the drain tube. Replaced the the water valve and the drain tube. Replaced the drain tube from t/s. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10619951 (TUBE-DRAIN) from stock"
David R.
RANGE WHIRLPOOL WFE745H0FS1 Replaced sensor and control. Op test ok.
Chad P.
MICROWAVE WHIRLPOOL WML75011HZ1 Assisted d.r. With repair. Please see his dispatch.
Chad P.
DISHWASHER WHIRLPOOL WDTA50SAHN0 Installed sump assy. Op test ok.
Chad P.
WASHER MAYTAG MVWC425BW1 Ran unit on service mode. No abnormal noises. Ran drain spin. Checks good. Advised to use as normal. Op test ok.
Chad P.
DISHWASHER KITCHENAID KDTE254ESS2 Removed debris (glass) from pump. Op test ok.
Corina B.
WASHER WHIRLPOOL WTW7300DW0 "CC that the unit does not start run. Ran diag f7e9 locked rotor, f3e1 pressure system fault. Found the rotor and stator are rusted out, due to water, the screw will not come loose. Will need a new rotor, stator, speed sensor. Brought console back for return. Called SM to order parts. ; saved tckt"
Corina B.
REFRIGERATOR WHIRLPOOL ABR2227FES CC that the compressor is not turning on. Evap and condenser fans are running. Checked the compressor 12.83 amps. Locked rotor. Will need a new compressor. Called SM to order part. ; ordrng 1 W10160407 (compressor) and 1 WPB2150504 (drier)
Macaulay G.
DISHWASHER WHIRLPOOL WDF330PAHB2 Motor making abnormal noise while running. Office to order sump assembly.; ordrng 1 W11025157 (pump&motor)
Arthur V.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Installed new ice maker. ( had to replace fill cup on new icemaker broken). Turned on water no leaks. Customer to monitor left leak mat.
Chad P.
REFRIGERATOR WHIRLPOOL MTB2153ARA Forced a defrost. Observed for leaking. None found. Advised to monitor unit. Op test ok.
Paul P.
B/IN REFRIGERATO KITCHENAID KSSC48FMS03 "RC thermistor out of range, office to order thermistor. Evaporator pan slight overflow and water froze around fan, per tech pointer R4317456, office to order fan kit W10197978. Per service pointer W10643766, office to order updated inverter box. Since ice had impeded operation of fan, office to order evap fan, not running efficiently. Did not set down mitigation mat, refrigerator has ongoing drain pan and freezing issues.; ordrng 1 W10197978 (motor-evap) and 1 W10629033 (inverter box) and 1 W10822580 (motor-evap) and 1 WP2302937 (thermistor)"
Paul P.
REFRIGERATOR FRIGIDAIRE FGHC2331PF7 "Tested FF and FZ, found temperatures reading at 20 degrees below set points. Tested sensors both in cooler and room temperature environments, tested properly. Power control board not sensing proper readings from sensors, office to order main board. Did not set down mitigation mat, refrigerator not operating properly.; ordrng 1 5304498781 (board-main power), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Chad P.
REFRIGERATOR GE GFE29HSDSS Installed drain tube and display. Op test ok.
Paul P.
DISHWASHER WHIRLPOOL WDF510PAYSA "Tested dishwasher. Pump not starting during cycle. Accounts payable not in today, office will need to collect by cc for service call. ; ordrng 1 WPW10482480 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Chad P.
DRYER AMANA NED4655EW1 Ran unit on timed dry on high heat. Took amp draw at terminal. 24.6 amps on l2 and 22.7 on l1nwhile unit heating. And 4.6 amps when not heating. This is normal and within spec for the dryer. Cust states also that the break is getting hot. Advised this should not be and to have electrician back out. Op test ok.
Paul P.
WASHER MAYTAG MVWC565FW0 "Gear case failure under washer, also caused leakage, drive belt full of oil, slipped off. Also gear case failure brought up actuator fault. Office to order gear case, actuator, drive pulley kit and belt.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Paul P.
DRYER MAYTAG MGD6000XW2 "Tested dryer, not heating properly, or changing from sense to timed dry. Ran diagnostic test, dryer is not going back out of diagnostic. Dryer also not powering off properly. Office to order control.; ordrng 1 W10554865 (cntrl-elec)"
Paul P.
WASHER WHIRLPOOL WFW72HEDW0 "Error codes found: door lock f5e2, tested lock, working properly. F5e2, f8e1 and f6e3 all due to hot and cold water installed improperly, and washer legs in high spot in rear of washer causing imbalanced condition, and possible connection issue at ACU, issues were corrected wiring by technician, and water supply by customer. Ran diagnostic tests, washer works properly now. Did not set down mitigation mat, washer is in basement near floor drain."
Dan H.
WASHER WHIRLPOOL WFW9150WW00 "Customer complaint of loud bang and rattle then grinding noise, started drain and spin cycle, no unusual noises heard, found basket not spinning, found belt broken, unit needs new belt, no labor was charged to customer, customer felt she should not have to pay for parts up front, called office office said we need money for parts upfront, customer said they will call office, customer does not believe unit needed drain pump from previous repair, a sock was lodged in impeller of original drain pump , showed customer, customer still does not believe drain pump needed replaced, customer states that they suspected the belt from the original call, customer refuses to sign paperwork ; ordrng 1 WP8540101 (belt 35.25), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR MAYTAG MRT711BZDE00 "Customer complaint that unit is not cooling properly and door seal is falling off, confirmed door seal is falling off, unable to reinstall, freezer section temperature at 24 degrees , fresh food section temperature at 51 degrees , good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, unit needs new control and freezer section door gasket; ordrng 1 2177310 (gasket,door fzr(blk)) and 1 W10802061 (cntrl-elec)"
Paul P.
WASHER AMANA NTW4516FW2 "Needed to calibrate washer, and clear debris from cold water hose inlet to valve. Ran washer through subsequent tests, working properly now. Did not set down mitigation mat, washer is in basement near floor drain."
Dan H.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 47 degrees , evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, process stub is to short to attach to, unit needs new evaporator and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"
Dan H.
REFRIGERATOR HOT POINT HSS25GFPAWW "Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees , freezer section temperature at 34 degrees , evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid , heater and bimetal test good, unit needs new control and defrosted, customer does not want repair ; ordrng 1 WR55X10942P (CONTROL 206.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
SXS REFRIGERATOR WHIRLPOOL WRS576FIDW01 "Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees, freezer section temperature at 51 degrees, evaporator fan is running condenser fan and compressor are running, evaporator frozen solid, bimetal and defrost heater are good, unit needs new control ; ordrng 1 W11035841 (cntrl-elec)"
Dan H.
DISHWASHER KITCHENAID KUDS40CVSS4 "Installed new control, op test good"
Dan H.
REFRIGERATOR AMANA ASI2575GRS00 "Customer complaint that unit does not dispense water, confirmed, found wire not connected at bottom of freezer section door, connected, unit dispenses water, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"
Chad P.
WASHER WHIRLPOOL WTW4950XW2 "Found motor makes a strange noise when trying to spin and will not cancel the cycle. Motor and cap check good. Basket is free. Power supply checks good. Saved fault for motor control. Needs control replaced. Cust will be calling wpl to see if they will help with the costs. Tech accidentally ran her card for the full amount. Office to please refund all costs except the service call fee. ; ordrng 1 W10480261 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Installed new door, op test good"
Macaulay G.
WASHER WHIRLPOOL WTW7000DW0 Not washing clothes properly. Leaving residue on clothes. Issue is covered under service pointer W11042572. Office to order white residue kit. ; ordrng 1 W11111455 (cntrl-elec)
Macaulay G.
REFRIGERATOR MAYTAG MFW2055FRZ00 Start device is overloading. Office to order start device.; ordrng 1 WPW10448874 (start-dev)
Dan H.
WASHER WHIRLPOOL NTW4516FW2 "Customer had questions about cycles, answered questions, unit is operating as designed"
Corina B.
DRYER MAYTAG MDE4658AYW "Replaced the control. Optest ng. Checked the motor, will need a new motor. Found the blower housing screws are broken will need a new housing. Vent housing is not longer available. Called SM to order part. Did not install the felt seal. ; ordrng 1 37001141 (air duct asm) and 1 WP2200376 (motor-drve)"
Chad P.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Installed door. Freezer doors were wrong color. Cust just wanted ff door replaced. Op test ok.
David R.
WASHER MAYTAG MVWC565FW1 "F7E1 basket speed fault, cleared fault. Will not go into spin or agitate mode while in test mode. Replaced actuator from t/s. Ran service test again. Op test ok.; used 1 W10913953 (ACTUATOR) from stock"
Corina B.
DRYER WHIRLPOOL WGD8900BC0 "CC that it takes 4 times to dry the clothes. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked outside vent, clear. Ignitor is turning on and off. Good flame. Running as designed. Optest ok."
Macaulay G.
WASHER MAYTAG MVWC400XW2 Not completely shifting into spin on larger loads. Had error for shifter and speed sensor. Replaced actuator from truck stock. Calibrated and tested ok. Put mitigation mat under washer.; used 1 WPW10006355 (ACTUATOR) from stock
Corina B.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cust showed pop, sent pic. CC that there is a buzzing sound. Found the fz evap covered in ice and frost. Steamed out fz and the ff evap. Both were covered in frost and ice. Replaced the thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL ST18UMXGW02 The drain was frozen and the condenser was vary thick with dust steamed and cleaned the unit op tested good
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Unit has been plugged in for several days now. Fresh food temperature is 38 and freezer is 1. All tested ok. All functions are normal.
Macaulay G.
DISHWASHER KITCHENAID KUDE60HXSS4 Sump assembly would be needed. Not advancing after filling. Customer will advise on repair. Mitigation mat.
Arthur V.
DBL WALL OVEN KITCHENAID KEBC208KSS0 Cust had a power issue where his breaker would pop and oven not come on. Power off on arrival. Checked control bd fuse. Op test good. Turned breaker back on. Everything is good. Let oven heat to 350 deg. Op test good. Possible power issue with customer breaker
Corina B.
RANGE KENMORE 790.7231901 Replaced the spark module. Optest ng. Called tl James. Will need a new spark module. Called SM to order part. ; ordrng 1 5304508269 (spark module kit)
Robert A.
WASHER MAYTAG MVWB765FW0 "Installed valve, ran test 51, all passed, op test ok"
Robert A.
DRYER WHIRLPOOL WGD5000DW3 Found door seal torn; ordrng 1 W10906683 (SEAL)
Robert A.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Installed evap drain tube, op test ok"
Robert A.
DISHWASHER WHIRLPOOL WDT720PADW2 "Installed door panel, op test ok"
Robert A.
DISHWASHER KITCHENAID KUDS30FXPA9 "Ran diognostics, cold water code, suds code, watched cycle, excess soap in unit, no codes at end, started normal wash, good, cleared suds, op test ok"
Brian B.
WASHER WHIRLPOOL WTW7300DW1 "CC that machine kept running for hrs in wash mode. Ran diag, f0e5, off balance load, and f2e1, stuck key. Checked suspension. Checks good. Also had a stuck key error in Dec of 2017. Will need new panel. Also customer said sometimes white residue is left on clothes and he doesn’t use a lot of soap. Per ser pointer W11042572, install kit # W11111459. Office to order parts.; ordrng 1 W11102318 (CONSOLE) and 1 W11111459 (CONTROL)"
Robert A.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Instatalled damper, harness and sensor, op test ok"
Robert A.
WASHER MAYTAG A412 "Found pressure sensor not reading correctly, found part nlaCust to replace; ordrng 1 206220 (WATER LEVEL SWITCH NLA103.21), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
DISHWASHER WHIRLPOOL WDF520PADW3 "CC of not washing dishes. Found main wash pump not starting. 120v to pump motor. Will need new wash pump assembly. Will give est. Cust does not want to repair, paid sc. Do not order parts."
Robert A.
WASHER WHIRLPOOL WTW5000DW0 "Ran diognostics, off bal load, sensor fault, connections good, replaced, ran recal, ng, found hub stripped, needs hub; ordrng 1 W10528947 (HUB), used 1 W10913953 (ACTUATOR) from stock"
David R.
DRYER WHIRLPOOL WED6600VW0 Replaced pulley and belt. Op test ok.
Macaulay G.
WASHER WHIRLPOOL WFW8740DW0 "Found error F5E2 for door lock. Lock tested ok. Unit is draining properly. Ran through automatic test ok. Found leveling foot was loose, causing unit to tilt. All function of washer are normal. Put mitigation mat under washer."
David R.
WASHER WHIRLPOOL WTW7300DW0 "Scranton diagnostics. All functions fine. Check drain pump. Fine, no debris in pump. Check drain hose. Drain hose sitting in water in stand alone pipe. Causing siphoning issue. Advise or longer pipe, owners manual for drain hose instructions. Op test ok."
David R.
DISHWASHER GE GDT695SMJ2ES Replaced Turbidity sensor. Heater still did not kick on.Called tech line. Don. Explained situation. Had me check ohms to heater wire pins. Nothing. Then advise to press reset button on TCO. Pressed and ohm back out. Got 17.3 ohms. Tried service mode again. Heater kicked on. Op test ok.
David R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Frost on air intake into FF section. Opened Evap cover. Steamed all frost and ice away on air intake. Drain tube loose in back, could be causing warm air to enter unit. Op test ok."
David R.
REFRIG/SIDE-BY-S WHIRLPOOL WRS322FDAT04 "Cc minimal ice coming from ice maker, had arm down for a couple days. Also slow water flow from dispenser. Traced water line to self tapping valve. Valve dripping and water coming from top (refer to photos). Advised plumber come out and fix issue before we proceed with servicing.; saved tckt"
Gabriel P.
DRYER WHIRLPOOL WED4815EW1 "Replace parts,opt test ok lowes appliance ready to sell"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replace board operation test ok leave water mat
Gabriel P.
DRYER WHIRLPOOL WGD5000DW3 Replace board and timer opt test ok ran cycle all good
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "FF section temp is 57* F top shelf, bottom shelf 47*F. Fan not blowing any air at top. Freezer temp -2*F. Freezer light not coming on. Frost over Evap cover in fresh food. Redfin got motor Evap with harness.; ordrng 1 W11087438 (motor-evap 79.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR MAYTAG MFI2269VEB1 "Customer complaint of ice build up in freezer and door handle loose, confirmed frz floor a sheet of ice, temps at 33 ff -5 frz, set at 33ff and -6 frz, unit has duck bill style drip valve, valve clogged and backed up to evap tray, bill parts using S38253, quoted, ok, replaced drip valve, cleared ice, tightened freezer door handle, op test good; used 1 W10619951 (TUBE-DRAIN) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Installed new door and spacer, door is sticking switch way better, op test good"
Brian B.
DRYER WHIRLPOOL WED4815EW1 Machine not heating. Found main operating stat open. Office to order part; ordrng 1 WP3387134 (THERMOSTAT )
Gabriel P.
REFRIGERATOR KITCHENAID KBFC42FTS00 "Found fridge not starting temp on freezer 42 temp on fresh food section 63 red light shows over temperature on display ,found service pointer on this board going bad ordering board new update ; ordrng 1 W10802701 (cntrl-elec 342.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
DISHWASHER GE GDF620HMJ2ES "Replaced control, set down mitigation mat."
Chad P.
DISPOSAL WHIRLPOOL GC1000PE Ran unit several times. Unable to duplicate noise. Likely debris was in chopper how ever none at this time. Mount and install checks good. Advised to use as normal.
Chad P.
MICROWAVE WHIRLPOOL WMC50522HZ0 Found unit latch release broken. No parts are available for the unit. Per service matters unit has total replacement. Unable to provide any parts numbers as there are none. Spoke with s.m. To turn in as so.
Paul P.
REFRIGERATOR MAYTAG MRT711SMFZ00 "Checked freezer, ran through diagnostic tests, passes all tests. Inside of freezer has had silicone put in, is level, still has substantial frost buildup. Freezer will need new door, office to order FZ stainless door.; ordrng 1 LW10856291 (dor-fip)"
Paul P.
DRYER MAYTAG MGDB850YG0 "Found idler pulley assembly needs replaced. Office to order idler assembly.; ordrng 1 WPW10547292 (pulley-idr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
DRYER WHIRLPOOL WED75HEFW1 "Checked dryer operation, not tumbling due to loose idler arm and broken belt. Office to order idler arm bracket assembly, idler arm spring and belt.; ordrng 1 661570V (belt) and 1 W10837240 (bracket) and 1 WPW10446781 (spring)"
Chad P.
REFRIGERATOR KITCHENAID KBFS25EWMS4 Found duck bill failed. Removed and installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
Paul P.
RANGE KITCHENAID KSGB900ESS2 "Oven taking excessive time to preheat, and not holding temperatures. Office to order 0+2 spark module, sensor, control (W11100100) and bake burner tube.; ordrng 1 W10457998 (module-spk) and 1 W10586204 (sensor) and 1 W10680035 (burnr-oven) and 1 W10759287 (cntrl-elec)"
Chad P.
WASHER MAYTAG MVWC416FW1 No stored faults. Ran unit on service test mode. No faults. Drive system checks good. Ran calibration and adjusted leveling. Op test ok.
Chad P.
REFRIGERATOR WHIRLPOOL KFCS22EVMS8 "Cycled I.m. Ejectors stop mid cycle and has lots of play in it. Would not advance to fill. Needs I.m. Replaced. ; ordrng 1 W10889233 (ICE MAKER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
DISHWASHER GE GDT535PSJ2SS Machine control not sending voltage to motor. Customer does not want to repair. Collect for service call. Put mitigation mat under dishwasher.
Macaulay G.
WASHER WHIRLPOOL WTW8040DW4 Found that grinding noise was being caused by rotor scraping on the floor. Raised unit up as high as possible with leveling legs. All tested ok. Put mitigation mat under washer. Service bulletin W10828881
Chad P.
MICROWAVE WHIRLPOOL WOC95EC0AS04 Installed interlocks. Op test no good. Appears cabinet is sunk in where switch mounts not allowing door to close correctly. Office to please send dispatch for c.p. To call t.l. At end of the day. ; saved tckt
Chad P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found freezer door liner separated from door causing I to condensate and leak into floor. Needs freezer door replaced. Cust is having lowes replace the unit. Office to not order door until it’s returned. ; ordrng 1 W10919622 (DOOR. SS. )
Chad P.
OTR MICROWAVE WHIRLPOOL UMV1160CS3 "Found bulb shorted on housing and took out relay on control. Needs build, housing and control. ; ordrng 1 8206443 (bulb-light) and 1 W11106356 (CONTROL) and 1 WPW10210878 (HOUSING)"
Corina B.
DRYER WHIRLPOOL WED7990FW0 Replaced the panel. Optest ok.
Corina B.
DISHWASHER WHIRLPOOL KUDE70FXSS5 Replace the float. Ran for 15 min. No leaks. Optest ok
Jeff M.
DRYER WHIRLPOOL WED7990FW0 Installed new part unit op tested good
Macaulay G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Not heating at end of cycle. Office to order control and high limit thermostat. Put mitigation mat under dishwasher. Found date of purchase on SB Web.; ordrng 1 W10195091 (thermostat) and 1 W10904714 (cntrl-elec)
Brian M.
OTR MICROWAVE WHIRLPOOL WMH31017HS0 Installed mag and blower OP TEST OK
Macaulay G.
WASHER MAYTAG MVWC565FW1 Not filling up to correct water level on auto or deep water. Pressure tube is not clogged. Ran load size calibration but made no difference. Office to order selector switch and control.; ordrng 1 W11162438 (CONTROL) and 1 WPW10285511 (cycle select switch)
Macaulay G.
WASHER WHIRLPOOL WTW7500GW0 User interface is not responsive. Office to Order console. Put mitigation mat under washer.; ordrng 1 W11130237 (CONSOLE)
Macaulay G.
COOKTOP GAS KITCHENAID KCGD506GSS00 Unit is leaking gas. Leak is coming from regulator. Office to order regulator. ; ordrng 1 W10449143 (regulator)
Corey L.
WASHER MAYTAG MVWC415EW1 "Customer complaint agitation is weak and is leaving soap residue on black clothes, ran diagnostics, no codes found, started manual tests, unit spun and agitated, could here shifter clicking very loud and inconsistent when shifting from agitator to tub, found oil leaking all over belt shroud, unit needs new actuator and gearcase assembly, customer stating whirlpool says they will give a voucher for a new unit if issue is catastrophic, customer is reaching out to whirlpool, advised svc good for 30 days if you want/need repair, left quote"
Macaulay G.
WASHER MAYTAG MVWC416FW1 Control is not engaging lid lock. Office to order control and lid lock.; ordrng 1 W10838613 (lid lock assembly) and 1 W11162436 (CONTROL)
Corey L.
WASHER MAYTAG MVWC565FW0 "Customer complaint gets to rinse then does nothing not draining, water in tub, ran diagnostics found f5e2 lid lock fault, lid lock not engaging in service test mode, unit needs new lid lock, replaced lid lock with ts part, calibrated, op test good; used 1 W10838613 (LATCH) from stock"
Brian M.
REFRIGERATOR FRIGIDAIRE FGHB2844LPS Installed water valve OP TEST no good Installed pad kit and ice maker kit OP TEST OK Found water valve to be loud and chatter and leak will not clear up Needs water valve ; ordrng 1 242253002 (valve-water)
Arthur V.
REFRIGERATOR FRIGIDAIRE FGHB2866PF2 Installed insulation kit on back of fridge. Op test good
Arthur V.
REFRIGERATOR GE GFSS6KKXASS Installed insulation to back of tower. Rtv not needed there is no warm air return there
Arthur V.
WALL OVEN FRIGIDAIRE FGET3065KFA Replaced bake element. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
WASHER KENMORE 110.295228 Customer complaint unit leaks intermittently. Cycled on large load No leaks. Found leveling legs not set ( unit was recently moved ) reset self leveling legs and cycled no leaks. Removed cabinet. No leaks found. Could not duplicate issue left leak mat
Arthur V.
DRYER MAYTAG MGDC300BW1 Found open ignitor. Replaced with truck stock. Op test good ; used 1 279311 (IGNITOR) from stock
Brian M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Evacuated refrigerant Installed evap and drier Pulled 28 vac for 20 Filled with 6.0oz of r134a Frost pattern shown Advised to let cool for 48 hours
Brian B.
RANGE WHIRLPOOL KOSC504ESS00 "Found front and back thermal fuses blown again. Called whirl TL, Rich. He said to check all measurements on install. Install checks good, oven sits on solid level bottom of plywood with at least 1 1/2” clearance on top between top of control panel and cupboard doors. He said to check door and gasket. Both good. Check for damage to bottom. Bottom solid, no damage. He said blower might be slowing down after period of time and to replace fuses and blower. Office to order parts. Needs early appt.; ordrng 1 W11025102 (FUSE) and 1 W11034459 (TSTAT) and 1 WPW10176670 (BLOWER)"
Corina B.
DISHWASHER WHIRLPOOL WDT720PADM2 "CC that there is no power to the unit. Checked power at control, 0 volts. Checked power at power supply, 0 volts. Will need an electrician. Raised the drain hose. . Optest ok"
Arthur V.
REFRIGERATOR ELECTROLUX EW23BC85KSS Replaced main bd and icemaker. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
DRYER AMANA NED4655EW1 Installed timer OP TEST OK
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed the doors.
Jeff M.
RANGE KITCHENAID KEBS207DBL9 Installed new part unit op tested failed. The board is getting power where it needs to. customer needs send it back to the repair manufacture
Jeff M.
WASHER MAYTAG MVWC200XW0 The cust was washing a king size blanket. I recalibrate the unit op tested good
Gabriel P.
RANGE WHIRLPOOL WFG320M0BS0 "Cc said maintenance replace new ignator,replace ignitor with universal nothing didn’t work ohm out white wire and red wire to see if valve and ignitor are good and ohm out 327,check voltage from control to ignitor 0 v ordering board and power cord ; ordrng 1 W11113908 (cntrl-elec 114.61) and 1 W11173616 (POWER CORD 39.91 ), used 1 12400035 (IGNITER 52.99) from stock"
Jeff M.
RANGE WHIRLPOOL WFG505M0BS Installed new part unit op tested good
Robert A.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Found frost and ice in frz, checked door leaning out at top, needs door brackets; ordrng 1 W10625069 (BRACKET) and 1 W10625070 (R BRACKET)"
Corina B.
REFRIGERATOR KITCHENAID KFCO22EVBL3 "CC that the ice maker is not working. Ice maker get 120 volts, not cycling. Replaced the ice maker from t/s. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock"