We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Painesville, OH 44077
Dan H
Job Details: 02/14/2023
"Customer complaint that unit stopped mid cycle and now lid will not lock, ran diagnostics found f9e1(long drain) error code, drain pump is not working, nothing in impeller, lid is not locking, unit needs new drain pump and lid lock, customer does not want repair at this time ; ordrng 1 W11394572 (Lock) and 1 W11399437 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Jefferson, OH 44047
Dan H
Job Details: 02/14/2023
"Customer complaint that unit is not dispensing ice, confirmed, found yoke stripped, unit needs new yoke, auger motor, and divider ; ordrng 1 WPW10309864 (Divider) and 1 WPW10317991 (Auger motor) and 1 W11378860 (Washer) and 1 WP63052-2 (Yoke)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Kirtland, OH 44094
Joe O
Job Details: 02/14/2023
Found no ice in bin. Temps at 3 degrees in freezer. Ff at 38 degrees. Replaced ice maker. Cycled. Advised customer to monitor. Op test ok
We serviced a
IKEA REFRIGERATOR
Model IX7HHEXDSM00
Near Beachwood, OH 44122
Brian M
Job Details: 02/14/2023
Cc. No ice Found ice in tray but motor not turning Replaced using truck stock OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Moreland Hills, OH 44022
Jason N
Job Details: 02/14/2023
Installed Ui console. Ran quick wash test. Op test good.
We serviced a
KENMORE WASHER
Model 11044934200
Near Bay Village, OH 44140
Angel
Job Details: 02/14/2023
Replaced motor control board tested unit opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Ashtabula, OH 44004
Dan H
Job Details: 02/14/2023
"Customer complaint that unit continuously runs, installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Mentor, OH 44060
Joe O
Job Details: 02/14/2023
Cc: leaking from dispenserFound a small gash in the water line connection. Shortened line. Reseated. Op test ok
We serviced a
WHIRLPOOL RANGE
Model RF366PXXW2
Near Cleveland, OH 44109
David R
Job Details: 02/14/2023
"Unit is 30 years old. Cc unit missing knob, RF switch not present. RR burner keeps turning off by itself. Found broken RF switch and shorted elements for RF and RR. NLA 3148826 RF element, NLA 3148827 RR element. WP3149983 knobs, WP486579 Screws, WP3148952 Switch RF, WP3148955 Switch RR. Some parts are NLA that are needed. ; O-emld tckt"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ0
Near Olmsted Township, OH 44138
David R
Job Details: 02/14/2023
Cc unit not showing closed. Needs new interlocks. Replaced with kit from t/s. Tested. Good. Op Test Ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
KENMORE WASHER
Model 110.45862403
Near Shaker Heights, OH 44122
Brian M
Job Details: 02/14/2023
Cc of f2 errors Drain pump errors Recommend replacement of drain pump ; ordrng 1 280187 (pump-water) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Beachwood, OH 44122
Brian M
Job Details: 02/14/2023
Installed turntable and ring OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Cleveland, OH 44108
Manny
Job Details: 02/14/2023
"Cc unit not making ice still, verified and fill tube frozen, checked temperatures and -5 in fz, checked thermostat and out of range. Ordering evap harness valve seems to be leaking slowly.; ordrng 1 W11545823 (Evap harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/14/2023
"Steam gasket and ice,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ2
Near Eastlake, OH 44095
Joe O
Job Details: 02/14/2023
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Beachwood, OH 44122
Brian M
Job Details: 02/14/2023
Installed valve OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFEG500EWH6
Near Chesterland, OH 44026
Brian M
Job Details: 02/14/2023
Cc no low on burnerReplaced switch and burner OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
David R
Job Details: 02/14/2023
"Replaced slider. No error codes at the moment. Ran test diagnostics cycle. All components working, good. Ran calibration. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Euclid, OH 44119
Jason N
Job Details: 02/14/2023
"Cc unit not coolingCustomer stated unit never cooled after purchase. Found compressor buzzing and overload opening when trying to start compressor. Compressor is locked. Pressure checked system with 140 psi of nitrogen. Found gas blowing out wide open in lower right corner of liner. Called wp techline, TJ, sending file for review as non repairable unit."
We serviced a
KENMORE REFRIGERATOR
Model 1069557612
Near Cleveland, OH 44108
Manny
Job Details: 02/14/2023
"Cc unit leaking when dispensing water, verified and found like with a cut and leaking, cut line and installed WP2198677 John guest fitting, from TS, opt test ok ; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
GE DISHWASHER
Model GDT530PSD2SS
Near Euclid, OH 44132
Jason N
Job Details: 02/14/2023
"Cc unit not filling with water and start button is stickyRan wash test, found not water entering unit. Checked water source under sink, found valve closed to unit. Opened valve and restarted, unit filled with water. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mentor, OH 44060
Joe O
Job Details: 02/14/2023
"Installed cam and actuator. Ran diagnostics test cycle. Ran quick wash with load. Found unit still grinding. Needs gear case, belt, and motorPart out of stock. Office to reschedule ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (motor-drve) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Kirtland, OH 44094
Brian M
Job Details: 02/14/2023
"Cc unit still not washing properly and goes to sense and done Found that during agitate unit does not engage properly Recommend Belt, actuator and cam replacement Called whirlpool to document; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
GE WASH/DRY COMBO
Model GUD27ESSM1WW
Near Bay Village, OH 44140
Angel
Job Details: 02/14/2023
"Replaced gearcase, drive motor with speed sensor, belt and shifter with clutch put unit into a speed wash to test it out and worked perfectly opt test ok."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Lorain, OH 44053
Gabriel P
Job Details: 02/14/2023
Same issue as before evaporator not going into defrost will need control and evaporator harness requesting 3 job count and double labor ; ordrng 1 W11546609 (Control) and 1 W11546681 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/14/2023
"Cc unit leaking at the end of the cycle Customer stated again that there is several drops of water on the floor at the end of the cycle at the right side of the door. Pulled unit from cabinet space, pulled kick plate off, and pulled outer door off. Ran 1 hour wash test in entirety with detergent. No leaks at end of cycle. Still cannot duplicate leak issue."
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Geneva, OH 44041
Dan H
Job Details: 02/14/2023
"Installed new sump, wash motor and rack wheels, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Painesville, OH 44077
Joe O
Job Details: 02/14/2023
"Cc: rattling noise when agitating, agitator cap falling offFound agitator cap loose. Replaced cap. No abnormal noises. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Chardon, OH 44024
Brian M
Job Details: 02/14/2023
Cc of noise Customer showed video of noise Could not determine from video what was happening Ran manual test Could not duplicate
We serviced a
MAYTAG WASHER
Model MAV6300AWW
Near Cleveland, OH 44102
Manny
Job Details: 02/14/2023
"Cc unit is off balance every load, took apart and suspension is damaged and transmission leaking, unit will need transmission, suspension, bearings and seals, parts discontinued ; ordrng 1 21001163 (housing(discontinued)) and 1 21001536 (transmission(discontinued))"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Strongsville, OH 44149
David R
Job Details: 02/13/2023
"Unit is not leaking. Fabric softener port not draining all the way. Found a cap lever inside pushed all the way down blocking it from draining all water. Corrected, tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Jason N
Job Details: 02/13/2023
"Cc noticing a burning smell during spin, doesnt fill with enough waterRan diagnostics, no codes stored. Ran auto test cycle, all functions passed, no smell or issues found. Checked under unit, everything looks good. Ran spin and drain cycle, all functions passed, no smell detected. Ran wash tests. then switched to cancel drain. Again, all functions passed, water level sensed properly, no smell detected. Advised customer that she may be smelling the new motor and belt on first couple uses. Called wp techline to document, Scott."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44052
Angel
Job Details: 02/13/2023
Cc that the basket is loose and banging around. Put unit into a spin and started banging around and a real loud noise so I stopped it took off agitator and found that the welds on the bottom of basket rusted out causing the basket to be loose unit will need basket replaced. ; ordrng 1 W10554251 (Basket) and 1 WPW10531289 (Tub ring)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Parma, OH 44129
Marie V
Job Details: 02/13/2023
"Cc that the unit will not spin the clothes out. Ran diag found f8e1 long fill no fill. Found drain hose at the floor. Corrected drain hose with cust. Stared unit, unit filled and stared agitating. . Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Strongsville, OH 44136
David R
Job Details: 02/13/2023
Cc top rack not closing. Found top spray around not in place. Corrected. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Independence, OH 44131
Marie V
Job Details: 02/13/2023
Replaced control board. Cycled ice maker. Op test ok
We serviced a
GE RANGE
Model JGB630DEF1BB
Near Shaker Heights, OH 44120
David R
Job Details: 02/13/2023
Cc oven not working. Found broken ignitor. Replaced from t/s. Tested at 350* good. Heating and cycling. Op Test Ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Broadview Heights, OH 44147
David R
Job Details: 02/13/2023
"Replaced main control and FZ evap harness. Steamed all frost, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 02/13/2023
Installed ice maker and led modules. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44111
Manny
Job Details: 02/13/2023
"Replaced control and UI, ran test cycle, finished with no issues took cores for return, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Independence, OH 44131
Marie V
Job Details: 02/13/2023
Cc that the unit is making a noise and shaking. Confirmed with video. Tested unit.adjusted screws behind unit panel. Tested unit and added clothes and ran unit. Pass. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Willoughby Hills, OH 44094
Joe O
Job Details: 02/13/2023
Installed drain tube. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Painesville, OH 44077
Dan H
Job Details: 02/13/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB04
Near Mentor, OH 44060
Dan H
Job Details: 02/13/2023
"Customer complaint that unit randomly shuts off, confirmed, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet , unit needs new control, customer does not want repair at this time ; ordrng 1 W11196400 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cleveland, OH 44102
Manny
Job Details: 02/13/2023
"Cc unit started making the noise shortly after you left, verified and no noise, took apart and found wheel broken, replaced wheel with Surplus TS#WP697772, ran test opt test ok; used 1 WP697772 ( Blower wheel) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, OH 44094
Jason N
Job Details: 02/13/2023
"Cc unit water and ice buildup on freezer seal, not sure where its coming from Confirmed small amount of water on top of freezer door gasket. Found ice sheet buildup under bottom deli drawer. Found ff evaporator drain iced over, drip tray is warped and will need replaced. ; ordrng 1 W11084807 (Extension) and 1 W11457241 (Drip tray)"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0HW0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/13/2023
"Control panel sometimes show numbers sometimes dont gave estimate ; ordrng 1 W11317839 (Control panel), used 1 SHIPPING (shipping and handling), from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Joe O
Job Details: 02/13/2023
Cc: not coolingFound evap completely frosted over. Ohmed out heater circuit and thermistors from control. Needs element and evap thermistor.Element shows out of stock. Office to reschedule; ordrng 1 WPW10384183 (thermistor) and 1 W11650660 (Element)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44119
Joe O
Job Details: 02/13/2023
"Installed control, latch and drain pump. Ran auto test and calibration. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
David R
Job Details: 02/13/2023
"Unit is working fine as of now and no random noise or loud screeching. Noise could possibly be coking from relays on control or parts of drive motor. Ordering control, motor, cap, actuator and cam, gearcase if needed. ; ordrng 1 W11481108 (Main control) and 1 Gearcase (W11449840) and 1 W11026785 (Motor) and 1 W10721967 (Cam kit) and 1 W11395618 (Cap) and 1 W10913953 (Actuator)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311LBPA
Near Eastlake, OH 44095
Dan H
Job Details: 02/13/2023
"Customer complaint that unit is not dispensing ice, confirmed, found fill tube pushed in and partially missing fill cup causing water to run into ice bin and freeze, corrected fill tube, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rocky River, OH 44116
Angel
Job Details: 02/13/2023
Cc that top spray arm came off. Confirmed installed new spray arm and recommended customer to keep in eye on the tall stuff because it could get caught on the arm causing it to fall off or break opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44108
Manny
Job Details: 02/13/2023
"Cc that gasket not sealing verified and gasket sealed but has a corner not making contact, steamed gasket and sealed all the way around, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Euclid, OH 44123
Dan H
Job Details: 02/13/2023
"Installed new door gasket, op test good"
We serviced a
GENERAL ELEC DISHWASHER
Model GDF530PGM0WW
Near Cleveland, OH 44114
Angel
Job Details: 02/13/2023
"Spoke with maintenance and he said he installed the main board but the unit is still dead the ui will not turn on. So i tried resetting unit snd doing diagnostic and nothing. So I made sure that the board was sending voltage to ui and it was it was sending 13.8vdc unit will need ui replaced. They decided they will order the part themselves and install it as well.; ordrng 1 WD21X31909 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS527UTT1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/13/2023
"Cc: leakingFound bellow torn. Needs bellow; ordrng 1 5304505004 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Maple Heights, OH 44137
Marie V
Job Details: 02/13/2023
"Cc that the unit is not ehating. Stared unit. Heat is coming in, vent is around 30 ft long and is foil. Explain cust that those are fire hazard also cleaned vent outside. Fells better but still needs to be replaced in order for unit to work properly. Op testok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Solon, OH 44139
Marie V
Job Details: 02/13/2023
Replaced motor and heater. Ran unit. Good. No leaks. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cleveland, OH 44114
Manny
Job Details: 02/13/2023
"Installed rack mount, opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMHA9019HZ3
Near Fairview Park, OH 44126
Angel
Job Details: 02/13/2023
Cc that unit the display flickers and sometimes it will stop by itself and start again. Did enter diagnostics and found error code F6E0 since there having do many issues and hsve had the same error code ordering door which has the display and also ordering main board.; ordrng 1 W11493411 (Control board) and 1 W11186019 (Door)
We serviced a
GE DISHWASHER
Model PDT715SMN0ES
Near Chesterland, OH 44026
Joe O
Job Details: 02/13/2023
"Cc: not startingFound drain pump just humming. Not draining. Drain pump receiving proper power. Needs drain pump; ordrng 1 WD19X25461 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Lakewood, OH 44107
Manny
Job Details: 02/13/2023
"Replaced evap harness and ice box fan, advise customer to allow 24 to 48 hours for temps to equalize and to produce ice"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Fairview Park, OH 44126
Angel
Job Details: 02/13/2023
Cc that when you open the door or during the day they will hear a rattle. When the customer opened ff section door could hear the sound and it was the damper making a vibrating sound will need damper replaced office to reschedule part out of stock.; ordrng 1 W11050016 (Air damper)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rocky River, OH 44116
Manny
Job Details: 02/13/2023
"Cc unit making a noise when filling, ran diagnostics no codes, ran test cycle and only noise Im hearing is water hammering when valves close, advise customer to install water hammer arrestors to prevent water from hammering."
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Newbury Township, OH 44065
Joe O
Job Details: 02/13/2023
Cut blower wheel out. Installed blower wheel and motor. Tested. Op test ok
We serviced a
KITCHENAID COOK TOP
Model KICU569XBL00
Near North Olmsted, OH 44070
Manny
Job Details: 02/13/2023
"Replaced control and hot plate ran test, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
David R
Job Details: 02/13/2023
Replaced drain pump and control. Tested. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 02/13/2023
"Cc unit not powering on Customer stated unit was making a slow clicking noise during agitation then something popped in the main control. Unit would not power on afterwards. Verified unit will not power on, checked drain pump resistance, good at 17ohms. Checked actuator motor resistance, reading open. Unit needs main control and shift actuator. ; ordrng 1 W11411581 (Main control) and 1 W11212745 (Actuator) and 1 W11227944 (Capacitor)"
We serviced a
AMANA DBL WALL OVEN
Model AOGD2750E
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/13/2023
"When trying to replace ignitor it broke ordering one but will not charge shipping for customer cause is a truck stock item ; ordrng 1 12400035 (Ignitor), used 1 12400035 (IGNITER), and from stock"
We serviced a
KENMORE DRYER
Model 11086566810
Near Brook Park, OH 44142
Gabriel P
Job Details: 02/13/2023
"Bearing on rollers broke replace kit from t/s opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY09
Near Richmond Heights, OH 44143
Jason N
Job Details: 02/13/2023
"Cc unit not making ice Checked ice maker operation, found ice cube stuck at bail arm location causing ice maker to shut off. Removed ice cube and ice maker started to cycle on its own. Ice maker harvested and filled mold with water. Op test good ; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5840SW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/13/2023
"Cc unit not turning on and when it was, it was making a squeaking noiseChecked power to unit, good at. 244v. Checked all thermals, found thermal fuse open. Replaced using truck stock part. Started dryer, verified noise from belt idler pulley. Replaced belt idler pulley using truck stock part. No abnormal, noises heard. Op test good. ; used 1 WP3392519 (Thermal fuse), and 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAS0
Near Cleveland Heights, OH 44118
Marie V
Job Details: 02/13/2023
"Cc thatthe unit will start and the light will not go away. Confirmed. Removed doof and found wire for UI is shorted. Unit will need new UI. Cust will call back if she wants to continue ; ordrng 1 WPW10475774 (Panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1500ADS4
Near University Heights, OH 44118
Marie V
Job Details: 02/13/2023
Cc of unit hitting the door when closing. Confirmed. Readjusted legs. Showed cust why it happened again. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Westlake, OH 44145
Angel
Job Details: 02/13/2023
Cc that unit is leaking from the front and the bellow is ripped and sometimes it wont spin out clothes correctly. Confirmed bellow is ripped right in front causing it to leak. Replaced bellow than ran diagnostics for the spinning issue and there were no error codes so I ran a test cycle and passed perfectly. Did recommend customer to make sure the preferred spin is selected and not to overload unit with clothes to avoid issue. Unit working as should spins perfectly.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44111
Marie V
Job Details: 02/13/2023
"Cc of unit not drying clothes. Stared unit some heat coming from heater. Verify power coming in. From l1 to n 120, from 2 to N 240. And from l1 to 2 120. Will need electrician to correct wiring. Op test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS1
Near Cleveland Heights, OH 44121
Dan H
Job Details: 02/13/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL RANGE
Model SF379LEKB
Near South Euclid, OH 44121
Jason N
Job Details: 02/13/2023
"Cc unit oven not igniting all the timeRan bake test. Ignition system sparked and gas ignited. Ran bake test several times, good ignition and flame each time. Ran bake test and let cycle several times. Recycle ignition working properly. Could not duplicate oven ignition issue at this time. Advised customer to monitor."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS0
Near Chardon, OH 44024
Dan H
Job Details: 02/13/2023
"Fresh food section section froze everything, fresh food section temperature at 29 degrees, reordering thermistor and air damper; ordrng 1 5303918775 (Thermistor) and 1 241518501 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Jefferson, OH 44047
Dan H
Job Details: 02/13/2023
"Customer complaint that freezer section drawer is making noise, confirmed, found drawer not properly installed on track, corrected, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near North Kingsville, OH 44068
Dan H
Job Details: 02/13/2023
"Installed new pulley, rollers and belt, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/13/2023
Cc unit not mounted to cabinetFound left side mounting screw missing on bracket. Replaced screw and tightened. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Euclid, OH 44132
Jason N
Job Details: 02/13/2023
"Cc unit not dispensing fabric softenerChecked dispenser for clog, checked clear. Replaced inlet valve using customer supplied pre Id part. Ran quick wash test. Fabric softener flushed out completely. Op test good."
We serviced a
FRIGIDAIRE DBL WALL OVEN
Model FGET3065PFD
Near Conneaut, OH 44030
Dan H
Job Details: 02/13/2023
"Installed new oven temperature sensor , unable to duplicate the problem to test cause unit is pulled out and disconnected"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AE1
Near Wickliffe, OH 44092
Jason N
Job Details: 02/13/2023
"Installed bake element. Ran bake test. Unit not heating properly. Checked power to elements, found no power from double relay L2 on control board. Relay burnt out when bake element popped. Unit will need control board replaced as well. ; ordrng 1 WPW10340304 (Control)"
We serviced a
WHIRLPOOL FREEZER
Model ED2KHAXVS02
Near Fairview Park, OH 44126
Angel
Job Details: 02/13/2023
Replaced receivers and now the sensors flash how there supposed to opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willowick, OH 44095
Jason N
Job Details: 02/13/2023
"Cc unit not starting or completing cyclesRan diagnostics , found code f8e1 for no/low fill. Ran auto test. Found no cold water coming into unit. Checked house pressure, no water at cold valve connection. Advised customer to contact plumber to service house water issue."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
David R
Job Details: 02/13/2023
"Replaced control, UI and knobs. Tested. Good. All components working. Op Test Ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Euclid, OH 44123
Joe O
Job Details: 02/13/2023
"Cc: not completing cycleCustomer stated it sounds like its starting for like the first 10 mins then does not complete cycle. Found motor running upon initial start up. When unit pauses motor not restarting. Motor receiving proper power. Needs pump and motor; ordrng 1 5304519906 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 7907533311
Near Wellington, OH 44090
Gabriel P
Job Details: 02/13/2023
"Found weak ignitor replace from truck stock,opt test ok ; used 1 12400035 (IGNITER), from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lorain, OH 44053
Gabriel P
Job Details: 02/13/2023
"Replace pump,opt test ok but adjuster broke for customer there is and updated adjuster ordering ; ordrng 1 W10712395 (Adjuster)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Elyria, OH 44035
Gabriel P
Job Details: 02/13/2023
Unit need all four burners and caps also It will not show on disclaimer that is under one year warranty will need receipt office contact landlord ; ordrng 2 WPW10183368 (Cap)s and 1 WPW10183369 (Cap) and 1 WPW10183370 (Cap) and 2 WPW10515455 (Burner left and right front)s and 1 WPW10515454 (Burner head) and 1 WPW10515453 (Burner head)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Gabriel P
Job Details: 02/13/2023
Found unit not getting 240 need electrician
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near North Ridgeville, OH 44039
Angel
Job Details: 02/13/2023
"Cc that unit the knobs and bezels the finish is wrinkling up. Verified and confirmed made sure unit had no error codes to make sure the cooling fan is good pr any errors with overheating but no error codes were found also made sure that the oven seal was good and it was. Turned on oven and showed the customer that the heat vents through the top of the door as well right under the knobs and bezels and the bezels being plastic the finish after time with the heat starts wrinkling up so I called tech line spoke with Leon explained issue and stated that if the seal is good and venting properly and the cooling fan is good customer will need the knobs replaced and there is no service pointer on issue. Gave estimate to customer and stated they will think about it.; ordrng 1 W10814133 (Bezel) and 5 W11030413 (Knob)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Madison, OH 44057
Dan H
Job Details: 02/13/2023
"Customer complaint that unit is not cooling, found evaporator frozen solid, unit needs new defrost thermostat harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11650660 (Heater/harness)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Seven Hills, OH 44131
David R
Job Details: 02/10/2023
"Metal shafting that is on washplate is corroded to gearcase. Tried all ways to try to get off. Will not cut off as well. Will need tub and basket as well with parts that go to them. Ordering parts needed. Tub, basket, filter, screw and spanner nut. ** 3 job count. ; ordrng 1 W10811960 (Basket) and 1 W10909670 (Spanner nut) and 1 WPW10215093 (Filter) and 1 WP8533928 (Screw) and 1 W11219115 (Outer tub)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chesterland, OH 44026
Joe O
Job Details: 02/10/2023
"Cc: not spinningFound hub stripped. Attempted to pull agitator. Agitator bolt seized in gear case. Needs tub, basket, agitator, agitator bolt, gear case, filter, screws, and hubTub and basket show under 10 year part only warrantyCustomer does not want to repair at this time; ordrng 1 W11219115 (Tub) and 1 W10752719 (basket) and 6 WP8533953 (screw)s and 1 W10528947 (drive hub kit) and 1 W11568797 (Filter) and 1 WP8533928 (screw) and 1 W11550891 (Agitator) and 1 W10752187 (screw) and 1 W11454734 (Gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Lorain, OH 44055
Angel
Job Details: 02/10/2023
Cc that there was water everywhere they had to shut the valves off. Verified and found that the inlet valve cracked replaced inlet calve and tested unit to make sure the control was good and it was opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Parma, OH 44134
David R
Job Details: 02/10/2023
"Replaced control board. Had to also replaced capacitor and actuator. Ran test diagnostics, good. Ran calibration. Good. Op Test Ok.; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model RTF1900CAL
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/10/2023
Advise to monitor unit working