Service History 232 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Westlake, OH 44145

Marie V

Job Details: 06/01/2023

Cc that lights are not working. Replaced all of them. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Oberlin, OH 44074

David R

Job Details: 06/01/2023

"Cc unit not cooling, customer said FZ was cold but FF section warm 50*, frost was building up in vents, customer had another company come out, other company said its probably a refrigerant leak and left with unit turned off, unit has been turned off for about 2-4 days. All fans work. Put in a new thermistor on evap from t/s. Heater is good, 81ohms, in range. Letting unit run 15/20 mins to see frost pattern. Good frost pattern. Told customer to monitor. As of now, unit is good. Op Test Ok.; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Euclid, OH 44123

Jason N

Job Details: 06/01/2023

"Cc unit making a buzzing noiseConfirmed noise. Found noise is originating from under unit, condenser coils are vibrating against unit frame. Adjusted insulation/isolation pads. Noise ceased. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Eastlake, OH 44095

Joe O

Job Details: 06/01/2023

"Cc: unit previously was freezing food in ff sectionFound temps in ff section at 42 degrees, freezer at 21 degrees. Found ice build up on outside of evap near cap tube. Checked amp draw. Unit pulling .58 amps. Pulled evap cover, ice build up on cap tube. Needs compressor and evaporator; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS02

Near Willowick, OH 44095

Jason N

Job Details: 06/01/2023

Installed ice maker. Ran manual harvest test cycle. Ice maker indexed properly and filled mold with water. Installed ff door closure cams. Door op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Eastlake, OH 44095

Jason N

Job Details: 06/01/2023

"Cc unit not dispensing water and not making iceFound interface control lock turned on. Turned off control lock, water dispense test good. Cycled ice maker. Ice maker indexed and filled mold with water. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mentor, OH 44060

Joe O

Job Details: 06/01/2023

Cc: not working properlyFound unit has standing water. Found error code f9e1(long drain). Found machine bottomed out drain pump and ripped the wire out. Needs harness and drain pumpHarness out of stock. Office to reschedule; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Joe O

Job Details: 06/01/2023

"Cc: error codesFound error code f6e1(communication error between ui and control). Checked control led pattern. Found normal acu operation. Cycled power. No operation. Needs control, and uiParts out of stock. Office to reschedule ; ordrng 1 W11506011 (Control) and 1 W11460962 (Ui)"

We serviced a

GE WASHER

Model GHWN4250D0WW

Near Mentor, OH 44060

Joe O

Job Details: 06/01/2023

Installed water valve. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44105

Manny

Job Details: 06/01/2023

"Cc unit not completing cycle, ran diagnostics no cores ran quick was with a load of clothes customer put in, let the clothing get soaked and unit started washing then cancel cycle and ran drain and spin, unit working as designed, advise customer to make sure load is distributed evenly throughout the basket as the unit can get off balance and stop the cycle if it can self balance during the spin cycle. Unit working as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ12

Near Cleveland, OH 44105

Manny

Job Details: 06/01/2023

"Cc unit no making ice, verify and icemaker not completing cycle and bail arm is in the on position but gets stuck if you try to turn the icemaker off, unit needs icemaker and pantry door.; ordrng 1 W11548540 (Ice maker) and 1 W10827015 (cover)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Rocky River, OH 44116

Manny

Job Details: 06/01/2023

"Cc unit clumping in bin verified and everything check out, per service pointer replaced ice door gasket and door ice box seal, customer stated that the water paddle stays stuck when dispensing water, verified and unit need separator and paddles ; ordrng 2 W10828417 (gasket)s and 1 W10853440 (gasket) and 1 W11048097 (door-ice) and 1 W10792148 (pad) and 1 W10792149 (pad), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/01/2023

"Cc unit still not sensing properly Ran diagnostics found no stored errors Ran diagnostics test and test moisture sensors OP Test Ok Customer had items in dryer at arrival, mixed heavy load, some items dry and other is not fully dry Advised on usage, and when to use time dry instead Unit is functioning properly"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS0

Near Painesville, OH 44077

Jason N

Job Details: 05/31/2023

"Cc unit display shows error, unable to use unit Plugged in unit, ran diagnostics, found fault code f2e1 for shorted keypad. Ordering keypad control. ; ordrng 1 W10894098 (Keypad control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Strongsville, OH 44149

David R

Job Details: 05/31/2023

"Cc unit not cooling, was super hot and weird smell, she unplugged. Customer said both sections hot. Weird smell, smells like refrigerant leak. Checked evap in FZ, put soap and bubbles, good. Checked FF evap, unplugged fan. Heard a low piercing sound like a leak, put soap and bubbles over whole evap, leak at cabinet, bubble forming. Non repairable. Calling techline."

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA00

Near Chagrin Falls, OH 44023

Corina B

Job Details: 05/31/2023

"CC that the unit is not working. Confirmed. Found the drain pump, dead. Unplugged the unit from the drain pump, unit turns on. Will need a drain pump. Called FB, Cust is on a crawl space can do a gravity drain. Will need a plumber. Water is disconnected. Cust does not want to repair ; ordrng 1 W10825875 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Aurora, OH 44202

Brian M

Job Details: 05/31/2023

Cc unit not washing Ran test cycle wash pump not running going straight to drain Reset power Ran test cycle unit is functioning correctly at this time Advised to watch

We serviced a

KENMORE WASHER

Model 1105142511

Near Avon Lake, OH 44012

Angel

Job Details: 05/31/2023

"Cc that unit is not agitating correctly. Tested unit and it was agitating but it was not changing between agitation and spin as should looked underneath unit and found oil from gearcase making the came cam slip unit will need gearcase, belt, cam and actuator ; ordrng 1 W10913953 (Actuator) and 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Maple Heights, OH 44137

Bill

Job Details: 05/31/2023

"Cc drum not turning, confirmed cc spun drum by hand no friction. Took unit apart, found belt was off but not broken. Found idler arm to be slightly bent out of true. Replaced idler pulley, put unit back together tested opt test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Solon, OH 44139

Corina B

Job Details: 05/31/2023

Replaced the adjuster. Opt test ok. Advised Cust to clean the filter every 1-2 months. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL214KSB00

Near Aurora, OH 44202

Brian M

Job Details: 05/31/2023

Installed control unit Powered up and compressor kicked in Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB02

Near Wickliffe, OH 44092

Jason N

Job Details: 05/31/2023

Installed ice container. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Euclid, OH 44132

Jason N

Job Details: 05/31/2023

"Cc unit long dry timesRan dryer op test, found very little airflow at vent outlet. Pulled vent tube and checked unit, low airflow from unit. Pulled unit blower housing and found lint mat buildup. Removed and reassembled. Retested unit, good airflow and heat. Advised customer on lint screen cleaning. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Solon, OH 44139

Corina B

Job Details: 05/31/2023

Replaced the gasket. The cover to the dispenser the tabs are bent. Will need a new cover. Cust can install. Opt test ok. ; ordrng 1 W11519867 (Cover)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPSO

Near Streetsboro, OH 44241

Brian M

Job Details: 05/31/2023

"Found more than just skirt needing installed Found right hand hinge spring missing, the installer had forced a screw into the tub to mount it, and but another hole ontop of that If unit leaks its needs a tub replacementInstalled skirt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Bay Village, OH 44140

Marie V

Job Details: 05/31/2023

Cc that temp on the temperature gage is going up and down too much. Unit is set to 37* and 0*. Took temps fresh food was at 41* and freezer at -3*. Temperature are ok. Advice cust to use a cup with water and a thermometer inside. That will give the correct temp on the foot that is inside unit. As is today is working as designed. No food has gone bad. Op test ok

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Ashtabula, OH 44004

Dan

Job Details: 05/31/2023

"Installed new mov harness, op test good"

We serviced a

GE REFRIGERATOR

Model GFE26GMHFES

Near Chardon, OH 44024

Joe O

Job Details: 05/31/2023

"Installed tower kit, ice box fan and update module. Advised customer to monitor for 48 hours. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW02

Near Shaker Heights, OH 44122

Bill

Job Details: 05/31/2023

"Cc not cooling, verified by HV last visit. Replaced start device, and thermostat. Opt test good"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Shaker Heights, OH 44122

Bill

Job Details: 05/31/2023

"Cc noise and vibration during spin, confirmed cc could hear a small noise and vibration during diagnostic spin cycle. Noise coming from between the inner and outer drum. Ordered drum assembly, office to follow up with appointment. (Marcone out of stock.); ordrng 1 W11460604 (Drum assembly)"

We serviced a

FRIGIDAIRE RANGE

Model FGEF3035RFA

Near Avon Lake, OH 44012

Angel

Job Details: 05/31/2023

Customer replaced temp sensor himself tested unit and still doing the same thing temperatures are all over. Checked over wirings and temp sensor and its reading correctly also checked oven calibration to make sure it was good and it was so I tested the oven by preheating it to 350* and waited about 15mins to verify temps and it was around 346* and 355* so I explained to customer to try it out by preheating and waiting at least 15mins before inserting food to see how it works out for them if same issue persists they will need cintrol board which is the only thing that runs the oven. ; ordrng 1 5304510064 (Control) and 1 316419353 (Overlay)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Avon Lake, OH 44012

Angel

Job Details: 05/31/2023

"Cc that unit was leaking and forming ice on bottom of freezer and ice keeps getting stuck on ice chute. Found ice bin is broken, plastic tab that holds where the auger motor spins as well and the outer flap to dispense ice is broken as well. Ordering parts and for the ice buildup found drain tube clogged cleared it out and steamed out ice.; ordrng 1 W11244434 (Ice bin) and 1 WPW10293212 (Chute) and 1 W11423781 (Grey)"

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Rocky River, OH 44116

Marie V

Job Details: 05/31/2023

"Cc that unit is not heating up. Confirmed, found cut off open. Will need cut off and thermostat ; ordrng 1 DC47-00016A (Thermal cut off) and 1 DC47-00018A (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Maple Heights, OH 44137

Corina B

Job Details: 05/31/2023

"CC that the unit is. It getting hot enough. Confirmed. Found the vent going from. 4 to a 3 vent. Advised Cust that the vent needs to be 4 all the way. Will need to correct the vent. Checked airflow outside, good airflow."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Cleveland, OH 44134

David R

Job Details: 05/31/2023

"Replaced mag, cap, diode, transformer, main control, filter board. When unit popped, must of took out more components. Getting voltage off filter board but display not coming on and found some broken components. Ordering cover, filters, tstat, control panel and display. ; ordrng 2 8206230A (Filter)s and 1 W10533497 (Cover) and 1 W11040881 (Control panel) and 1 W11192682 (Display UI) and 1 W10864742 (Cavity t stat)"

We serviced a

KITCHENAID DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44106

Jason N

Job Details: 05/31/2023

"Cc unit leaking water, fault code f8e4Found water in bottom drip tray. Emptied water from tray. Ran diagnostics, found codes f8e4 for overflow and fAe2 for vent wax motor electrical problem. Ran wash test for 10 minutes. No leaks found. Ran cancel drain. Reran wash cycle for an additional 15 minutes, no leaks found. Could not duplicate leak issue at this time. Customer stated this is the only time unit has had this issue. Advised customer to monitor."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Cleveland, OH 44105

Corina B

Job Details: 05/31/2023

"Replaced the control, sensor and gasket. Heated oven. Opt test ok."

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS01

Near Beachwood, OH 44122

Corina B

Job Details: 05/31/2023

"CC that the upper convect fan does not work and there is a smell. Turned the oven on, the upper on convection. And lower to a normal bake. The convection fan is on. Advised cust the fan turns off when opening the door. The smell is due to the unit being new and the oils need to be burned off. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWC400XW4

Near Westlake, OH 44145

Bill

Job Details: 05/31/2023

"Cc noise during operation, confirmed cc ran diagnostics auto test could hear some of the described noise, ran a rinse and spin cycle. Cam was slipping and Gearcase was howling, leaned unit up to find gear oil in the belt case. Needs new gear case and cam, gave customer estimate. Customer chose not to continue repairs at this time.; ordrng 1 W11454372 (Gear case) and 1 W10721967 (Cam) and 1 WPW10553968 (Wash plate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS09

Near Beachwood, OH 44122

Corina B

Job Details: 05/31/2023

CC that the ice maker is not working. Confirmed. Fz 23 ff 43. Cust did remove food before arrival. Ice maker is not cycled. Will need an ice maker. Replaced the ice maker from t/s. Opt test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Ravenna, OH 44266

Brian M

Job Details: 05/31/2023

Cc no Ice Found fill tube frozen Cleared up Ran test harvest OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Strongsville, OH 44149

David R

Job Details: 05/31/2023

"Cc she put a rug in, unit was off balanced and stopped working and didnt go through cycle. Found basket speed fault, off balance error code. Found stripped washplate and hub. Will need a new hub and washplate. do not order parts.; ordrng 1 W10528947 (Hub) and 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG VERTICAL FREEZER

Model MZF34X20DW00

Near Strongsville, OH 44149

David R

Job Details: 05/31/2023

"Cc unit is doing the same thing even after tech fixed. Took pic, ice frost over evap. Tested heater, 33 ohms. Fan is good. No voltage to heater. Ordering control and harness, thermistor is warranted and labor warranty. ; ordrng 1 W11382527 (Control) and 1 W11244436 (Harness) and 1 WPW10383615 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model A8TXNWFBBOO

Near Atwater, OH 44201

Brian M

Job Details: 05/31/2023

Installed fan OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brook Park, OH 44142

Angel

Job Details: 05/31/2023

"Discharged unit replaced compressor, drier and evaporator tested unit for leaks with nitrogen to make sure before recharging unit passed could not detect any leaks put unit into a 30 vacuum waited about ten minutes and it held and recharged unit with 2.40oz of R600a recommended customer to wait at least 24hrs for proper cooling opt test good."

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC2

Near Cleveland, OH 44113

Marie V

Job Details: 05/31/2023

"Replaced pump and control. Tested unit, no codes. Op test okBrought core for return"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL3

Near Huntsburg, OH 44046

Joe O

Job Details: 05/31/2023

Installed tub. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44108

Marie V

Job Details: 05/31/2023

"Cc of unit leaking from bottom . Confirmed, found nut missing from thirth rack . Ordering. ; ordrng 4 W11545286s"

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2282KTB

Near Beachwood, OH 44122

Jason N

Job Details: 05/31/2023

"Cc unit ice maker not workingCustomer stated ice maker will routinely stop cycling and not produce ice. Found no ice in ice maker mold. Ran manual harvest test, jumping t to h. Ice maker did index and fill mold with water. Older ice maker may have intermittent cycling issue, quoted ice maker replacement. Customer declined, will consider repair. Estimate only at this time. ; ordrng 1 D7824706Q (Ice maker) and 1 WPD7813010 (Harness)"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Shaker Heights, OH 44120

Marie V

Job Details: 05/31/2023

"Cc that the unit is not finishing the cycle it will stay at 2 min but wull not stop. Ran diag found error code F5E2 lock error, ran auto test pass. Explain cust that if having an off balance load unit will not spin at high speed. Clothes need to be leveled in order for washer to continue to finish the cycle. Because unit keeps showing error code of latch, i would recommend replacing. But as is today unit is working properly. ; ordrng 1 W11565030 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC400EWH00

Near Cleveland Heights, OH 44106

Marie V

Job Details: 05/31/2023

"Cc of water pressure and ice maker. Confirmed, took temps all in range . Found ice maker stuck. Replaced and filter needs to be replaced, when use bypass water pressure is perfect. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Parma, OH 44129

Marie V

Job Details: 05/31/2023

"Cc that someone replaced control and latc and unit still not working, it will not change cycles when turning knob. Confirmed, ran diag found error code f5e1 lid lock fault. Gave estimate. Cust will install themselves. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Brook Park, OH 44142

Marie V

Job Details: 05/31/2023

"Cc that unit will not dispense ice. Confirmed, found motor stuck will not move. Will need new.; ordrng 1 W11671282 (Motor) and 1 WPW10169511 (Coupling)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mayfield Heights, OH 44124

Bill

Job Details: 05/31/2023

"Cc unit not responding, confirmed cc at first visit. Changed Ui, control board, and rack wheel. Tested unit opt test good."

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 05/31/2023

CC that the unit locked and would not do anything. Ran diag no codes. Ran a co test. Replaced the door lock and pressure switch. Ran a rinse and spin. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Diamond, OH 44412

Brian M

Job Details: 05/31/2023

"Installed harness Ran spin test unit still going to oob Called Whirlpool, recommends shifter replacement and possibly another controlReplace shifter first, run a dls calibration ; ordrng 1 W11624938 (Control) and 1 W11481722 (Shifter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs315sdhz08

Near Strongsville, OH 44136

David R

Job Details: 05/31/2023

"Called whirlpool tech-line Went over symptoms customer is having. Unit front display will not let customer get ice or water, customer also said lights will not go on. Cannot find any lose wires. Already replaced controls and FZ door switch. Techline said to look at replacing FF door switch and have customer monitor. ; ordrng 1 W11123941 (FF door switch)"

We serviced a

GE DRYER

Model PTD60EBSR1WS

Near Columbia Station, OH 44028

David R

Job Details: 05/31/2023

"Cc unit not heating. Checked power, 240, good. Found heater connection and wires burned. All other heater fuses are good. Will need new heater, will need to splice and replace wire as well. Customer paid svc, do not order parts.; ordrng 1 WE11X21156 (Heater assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GCO

Near Hiram, OH 44234

Brian M

Job Details: 05/31/2023

Cc of noise could not duplicate but suspected issue with slider Found slider damaged Replaced using truck stock Advised to watch ; used 1 W10734521 (SLIDER) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Ridgeville, OH 44039

Angel

Job Details: 05/31/2023

"Cc that unit is making a grinding noise. Tested unit in diagnostics and it wouldnt do anything so i looked underneath and shield was full of oil unit will need belt, cam, actuator and gearcase. Gave customer estimate decided to buy new; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Westlake, OH 44145

Marie V

Job Details: 05/31/2023

Replaced all 3 spray arm and drain pump. Tested unit. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF550CDHZ02

Near Ashtabula, OH 44004

Dan

Job Details: 05/31/2023

"Installed new valve , op test good"

We serviced a

AMANA WASHER

Model NTW4516FW

Near Ashtabula, OH 44004

Dan

Job Details: 05/31/2023

"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, valves are good, unit spins, unit is operating as designed1"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Ashtabula, OH 44004

Dan

Job Details: 05/31/2023

"Customer complaint that unit is not draining, ran drain and spin cycle, lid locked, unit spun, drain pump started, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW

Near Ashtabula, OH 44004

Dan

Job Details: 05/31/2023

"Customer complaint that unit does not spin, ran diagnostics found f8e1(long/no fill) error code, valves are good, unit spins, unit is operating as designed"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Ashtabula, OH 44004

Dan

Job Details: 05/31/2023

"Customer complaint that control panel is peeling and unit is not working, unit flashing an fa error code, no buttons are working, unit needs new console and user interface , customer does not want repair at this time; ordrng 1 W11413964 (Console) and 1 W11414079 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ashtabula, OH 44004

Dan

Job Details: 05/31/2023

"Installed new hub, op test good"

We serviced a

GE REFRIGERATOR

Model PSS26LSRBSS

Near Willoughby, OH 44094

Dan

Job Details: 05/31/2023

"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor and filter drier , customer does not want repair; ordrng 1 WPW10143759 (Drier) and 1 WR87X20798 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36MDX00

Near Chardon, OH 44024

Joe O

Job Details: 05/31/2023

"Cc: not coolingFound unit has tap on process stub. Only frosting on cap tube. Unit pulling .6 amps. Needs compressor, heat exchanger, evaporator, drain pan heater. Pan heater discontinued. ; ordrng 1 WPW10122127 (evaporator) and 1 2002992 (Pan heater(discontinued)) and 1 WP2003001 (exchanger) and 1 W10309990 (compressor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKT0

Near Lyndhurst, OH 44124

Joe O

Job Details: 05/31/2023

"Cc: not washing properly, tab sticking out under counterFound mounting tab has no screw holding unit in place. Found sump pulsating upon start up then not washing, just humming. Found unit receiving proper power. Needs sump assembly; ordrng 1 W11460945 (Sump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Mentor, OH 44060

Dan

Job Details: 05/31/2023

"Customer complaint that unit runs a lot, fresh food section temperature at 41 degrees, freezer section temperature at-4 degrees, advised customer that unit ripening more is normal, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Beachwood, OH 44122

Jason N

Job Details: 05/31/2023

"Cc unit ice maker made too much iceCustomer stated the ice maker made too much ice and it fell up of the container, she stated ice maker does not have a shut off wire. Advised customer that she does not have this style ice maker and this ice maker has an automatic ice sensing arm. Ran ice maker cycle test, stopped sensing arm and arm retracted and did not continue cycle. Tested again, and same result. Ran cycle through all the way, ice maker cycled and filled mold with water. Ice maker is working as designed, no issue found. Advised customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C4EYB02

Near Highland Heights, OH 44143

Jason N

Job Details: 05/31/2023

Cc unit leaking from underneathCustomer stated he shut the main water supply off to the unit and the leak went away. Pulled unit out and turned water supply on. Found drip from inlet/isolation valve. Quoted customer valve replacement. ; ordrng 1 WPW10238100 (Inlet valve)

We serviced a

WHIRLPOOL WASHER

Model LSQ9560PW2

Near Euclid, OH 44117

Joe O

Job Details: 05/31/2023

"Cc: not spinning, or drainingFound manually engaging lid switch unit will drain. Needs lid switch; ordrng 1 8318084 (lid switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Dan

Job Details: 05/31/2023

"Customer complaint that unit is not dispensing ice, confirmed, found auger motor not running, motor is receiving 120vac, unit needs new auger motor ; ordrng 1 W11671282 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Cleveland, OH 44143

Jason N

Job Details: 05/31/2023

Cc unit fault code f8e4Checked drip tray under unit. Found some water in tray which is tripping the float switch. Emptied water and reinstalled drip tray. Ran wash test for 15 minutes. No leaks or overflow situations found. Could not duplicate issue at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Fairport Harbor, OH 44077

Dan

Job Details: 05/31/2023

"Installed new freezer section door, new water line is smaller than original, installed guest fitting, op test good ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB0

Near Elyria, OH 44035

David R

Job Details: 05/31/2023

"Replaced wash motor pump. Ran diagnostics, good. All components working, heater came on at end. Ran a normal cycle. Good. Cancelled. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Garrettsville, OH 44231

Brian M

Job Details: 05/31/2023

"Cc unit will not spin Found tub hub damaged 1 screw stripped in hub had to notch it, removed hub Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock"

We serviced a

GE MICROWAVE

Model PVM9195SF1SS

Near Mayfield Heights, OH 44124

Corina B

Job Details: 05/31/2023

"CC that the unit is not heating. Confirmed. Amp drawl .85 amps. Checked the door switches, good. Will need a control. Customer does not want to repair ; ordrng 1 WB56X20629 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Willoughby, OH 44094

Jason N

Job Details: 05/31/2023

"Cc unit making rattling noise after running for a whileRan dryer op test. After 10 minutes, unit started making the noise in question. Pulled front panel and found blower wheel cracked. Replaced blower wheel using misc. truck stock part. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 WP697772 (Wheel) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near Euclid, OH 44119

Joe O

Job Details: 05/31/2023

"Installed igniter, tested. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Eastlake, OH 44095

Joe O

Job Details: 05/31/2023

Installed damper. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44110

Bill

Job Details: 05/31/2023

"Cc unit wont spin, confirmed cc. Found unit stuck in final spin cycle, with standing water. Could hear pump but no water discharge, pulled pump found clothing stuck in discharge port of tub. Removed item reassemble pump, tested unit. Opt test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model 106.51792411

Near Olmsted Township, OH 44138

Angel

Job Details: 05/31/2023

"Cc that unit was not cooling properly in ff section and freezer was frosting up. Verified and evaporator is frosting up causing the issue, checked heater and it started good will need harness with bimetal and control board. Gave customer estimate and decided not to continue with repair; ordrng 1 WPW10366605 (Control) and 1 W11225843 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF3

Near Madison, OH 44057

Jason N

Job Details: 05/30/2023

"Cc unit dispense lever falls down/sticks.Found dispense lever has no tension. Found spring had come off lever arm, looks to have broken off the end of the arm. Unit will need dispense module replaced. ; ordrng 1 242270106 (Module(dispense))"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FVMS04

Near Independence, OH 44131

Bill

Job Details: 05/30/2023

"Cc ice build up in bottom of freezer, confirmed cc. Took back panel off in freezer, good frost pattern. Tried to run a cup of hot water down drain, drain was clogged. Shot a blast of steam through it using steamer, cleared clog. Tested with water again opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM

Near Orwell, OH 44076

Brian M

Job Details: 05/30/2023

"Cc no Ice or dispenser Found wires in bottom hinge damaged Needs door ; ordrng 1 LW10691266 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13893K800

Near Painesville, OH 44077

Jason N

Job Details: 05/30/2023

Installed console control. Ran wash test for 10 minutes. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Columbia Station, OH 44028

Marie V

Job Details: 05/30/2023

"Cc that unit is not working. Confirmed, found unit not agitating properly, slider is broken . Will need agitator, gearcase slider and rotor. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator)"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Willoughby Hills, OH 44094

Corina B

Job Details: 05/30/2023

"Replaced the Gearcase, slide and washplate. Ran a calibration. Started a quick wash. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Lorain, OH 44053

Angel

Job Details: 05/30/2023

Replaced oven door seal tested unit by preheating oven to 350* opt test good.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Mantua, OH 44255

Brian M

Job Details: 05/30/2023

Cc unit will not start Found strike damaged Replaced using stock OP Test Ok ; used 1 W11457841 (Strike) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HW08

Near Rocky River, OH 44116

Marie V

Job Details: 05/30/2023

"Replaced turn table motor, tested it a few times. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Elyria, OH 44035

Angel

Job Details: 05/30/2023

"Cc that unit had a wrench on display and would not let her get the clothes out because it was locked. Unit was unplugged, plugged in unit to test and display was locked not letting the customer do anything. So I showed her how to unlock the screen and ran a test cycle to make sure everything was working properly and it was also ran a quick cycle unit passed and worked as should opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36MDX00

Near Chardon, OH 44024

Joe O

Job Details: 05/30/2023

Installed defrost time. Defrost timer running. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Walton Hills, OH 44146

Bill

Job Details: 05/30/2023

"Cc door alarm keeps coming on, verified cc at last visit. Changed door switch in ff section, opt test good."

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Wellington, OH 44090

Angel

Job Details: 05/30/2023

"Cc that unit was squealing again. Confirmed cc idler pulley was squealing again. replaced rollers idler pulley made sure to lube everything up properly tested unit opt test good. Recommended customer not to overload dryer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET20DMXAN00

Near Solon, OH 44139

Bill

Job Details: 05/30/2023

"Cc freezer not cooling like it should. Confirmed cc at last visit, changed evap fan and bi metal. Opt test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Solon, OH 44139

Bill

Job Details: 05/30/2023

"cc freezer not getting cold, confirmed cc temps in freezer 18 deg temps in ff 33, cross checked temps with inferred thermometer to temps being displayed. Ran diagnostics found defrost thermistor op circuit. No other faults found. Ordered thermistor, scheduled follow up for 6/1; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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