Service History 232 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVB03

Near Lakewood, OH 44107

Angel

Job Details: 03/02/2022

Replaced ice-maker cycled to test and passed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 03/02/2022

Replaced the control and drain pump. Brought the core back for return. Ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Kent, OH 44240

Brian M

Job Details: 03/02/2022

Cc of noise Found compressor vibration Adjusted tubing to stop noise OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Kent, OH 44240

Brian M

Job Details: 03/02/2022

Customer showed pop took pic Cc unit not cycling on quick wash Ran calibration Now quick wash is working Advised to watch

We serviced a

GE RANGE

Model PGP943SET1SS

Near Painesville, OH 44077

Corina B

Job Details: 03/01/2022

"CC that the 3 burners are not working. Confirmed. Turned the switches on one burner is sparking. Checked the spark module, started sparking. Will need a new spark module. ; ordrng 1 WB13T10046 (Spark module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 11027612600

Near Cleveland, OH 44124

Corina B

Job Details: 03/01/2022

No model or serial tag on the washer. Cust has the book with it written in there. CC that there is water leaking. Removed the cabinet started a super load and a rinse no leaks. Found the water leaking from the shut off. Will need a plumber. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Willoughby Hills, OH 44092

Dan H

Job Details: 03/01/2022

"Customer complaint that unit keeps shutting off and not cooling then customer has to reset for unit to start cooling again, power wires, wires to user interface and control all look good, unit needs new user interface and control; ordrng 1 W11518204 (User interface) and 1 W11212392 (Cntrl)"

We serviced a

KENMORE DRYER

Model 110.72722100

Near Willoughby, OH 44094

Joe O

Job Details: 03/01/2022

Cc: no heatFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

GE REFRIGERATOR

Model GFE26JEMAFDS

Near Lorain, OH 44053

Angel

Job Details: 03/01/2022

Cc that unit was sputtering when trying to dispense water. Checked line in back to make sure line was not kinked. Also made sure filter was good and it was customer just changed it thinking it was the issue but still had issue had the customer show me where the valve for the water line was went to basement and found the valve not on all the way so unit had low water pressure opened up valve all the way tried to dispense water again and started dispensing water as should. Opt test ok.

We serviced a

ELECTROLUX DRYER

Model EFME627UTTO

Near Rock Creek, OH 44084

Brian M

Job Details: 03/01/2022

"Cc of noise Noise coming from rollers Advised on replacing all rollers and idler pulley ; ordrng 5 5304523155 (Rollers)s and 1 134793511 (Idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Aurora, OH 44202

Brian M

Job Details: 03/01/2022

Installed leds OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Aurora, OH 44202

Brian M

Job Details: 03/01/2022

Installed damper OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Elyria, OH 44035

David R

Job Details: 03/01/2022

Replaced door and cooktop. Noticed hinge on left side when facing unit has slight noise and bracket broke as well. Ordering trims and hinge ; ordrng 1 W10761018 (Trim bracket left) and 1 W10761014 (Trim right) and 1 WPW10299227 (Hinge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Broadview Heights, OH 44147

David R

Job Details: 03/01/2022

"Cc of scratches, shelf broken. full repair. Ordering mullion and shelf needed.; ordrng 1 W11043010 (Mullion) and 1 WPW10355264 (Bucket shelf)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Amherst, OH 44001

Gabriel P

Job Details: 03/01/2022

Found unit on a tight place try taking it out multiple time and also found damage in cabinet so when installers install unit took pic and show customer he was aware and try taking out unit and couldnt advise customer to get a contractor to get unit out he then said to try together then unit finally came out after several times we also had to break the outer seal in order to take unit out but any replace heater and float switch ordering outer seal requesting 2 job count just in case ; ordrng 1 W11414078 (Seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Wickliffe, OH 44092

Dan H

Job Details: 03/01/2022

"Installed new freezer section door, op test good , did not receive correct plug for door, ordering plugs, customer to install ; ordrng 2 W10830984 (Plug)s"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Cleveland, OH 44135

Jason N

Job Details: 03/01/2022

"Cc unit lid not locking, not completing cycles. Ran auto test, found codes f9e1 for long drain, f5e2 for lid lock failure and f0e5 for overload. Lid not locking in test mode, found lock latch broken off. Unit needs lid latch assembly. Replaced using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5790SQ0

Near Beachwood, OH 44122

Jason N

Job Details: 03/01/2022

"Cc unit not draining Found unit tub full of water. Ran spin test, motor only buzzing, drive is locked up. Emptied water from tub, pulled drain pump. Found sock wrapped around impeller. Removed sock and reinstalled drain pump. Filled tub with water and switched to spin. Good drain and spin out. Op test good."

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC75EC0HS04

Near Aurora, OH 44202

Brian M

Job Details: 03/01/2022

Installed latch OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Middleburg Heights, OH 44130

Marie V

Job Details: 03/01/2022

"Replaced compressor and filter drier. Set to vacc filled up with r600 1.7 oz. Op test no good. No refrigerant on evaporator, called BJ we have a restriction. Called whirlpool tech line told me to verify heat loop or filter drier. Found filter clogged. Replaced filter, started hearing a leak, when moved the filter found a crack on the line coming out of the caninet. Called tech line. Unit cant be repair. File number. 7733081907; used 1 W10895724 (Fitting), 1 W10896689 (Fitting), 1 W11401417 (Fitting), 1 W10895750 (Fitting), 1 L13000619 (Fitting), and 1 Tjaf1200 (Fitting) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8949SBM3

Near Euclid, OH 44117

Dan H

Job Details: 03/01/2022

"Customer complaint that unit is leaking, ran test cycle, no leaks found, found excessive sudsing, advised customer run clean dishwasher cycle, unit is operating as designed"

We serviced a

WHIRLPOOL WALL OVEN

Model W2451W

Near Euclid, OH 44117

Dan H

Job Details: 03/01/2022

"Customer complaint that door will not open after self clean, control panel is lit, oven is working, door lock will not unlock, unable to get door open for model and serial number, got model and serial from customers warranty card, unit either needs latch assembly or control, unable to determine which, both parts are no longer available ; ordrng 1 71001097 (Cntrl) and 1 71001098 (Latch assembly)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Deerfield, OH 44411

Brian M

Job Details: 03/01/2022

Cc Lid lock broke and ui broke and that it will not sense properly Replaced Lid lock Ran auto test pressure sensor not functioning properly Needs ui and control Not in stock office to schedule ; ordrng 1 W11543994 (Control) and 1 W11543994 (Control) and 1 W11478524 (Ui)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/01/2022

"Found water hose leaking re tighten and stop leaking,opt test ok"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Lakewood, OH 44107

Angel

Job Details: 03/01/2022

Replaced right front orifice holder and gas valve also replaced key pad harness and display harness. Tested unit to make sure there was no gas leak and could not smell any gas leak had customer test it. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Highland Heights, OH 44143

Dan H

Job Details: 03/01/2022

"Customer complaint that no water is entering unit, found a wire to float switch chewed through, repaired wire, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Bay Village, OH 44140

Manny

Job Details: 03/01/2022

"Cc unit not advancing on cycle, ran diagnostics and found error codes F7E7 for motor not reaching RPM and F7E5 for shifter fault, ran test cycle and unit is not agitating and shifter is loud, tilted unit back and found pulley and shifter loose, fasten shifter and pulley ran test again still not agitation, belt is deteriorating and pulley has grooves because of the belt unit will need a shifter cam assembly and belt. Customer will contact wpl customer service and see if he gets a concession for parts, If he doesnt get the concession hell call us to order the parts.; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JDS9860AAB

Near Strongsville, OH 44136

Manny

Job Details: 03/01/2022

"Cc unit will not ignite and not clicking, verify and unit is no igniting and no spark on igniters, removed control panel, found loose wire on igniter safety switch, secure wire, opt test ok"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Parma, OH 44129

Marie V

Job Details: 03/01/2022

Replaced timer. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44113

Marie V

Job Details: 03/01/2022

"Cc that the unit is not draining. Ran diag, found no error codes ran auto test. Unit agitate, spin and drain. Could not duplicate the issue. I did found belt slipping. Replaced belt from T/S. Calibrated unit. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Euclid, OH 44119

Dan H

Job Details: 03/01/2022

"Customer complaint that unit is not agitating, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, unit agitates and spins, unable to duplicate the problem , unit is operating as designed"

We serviced a

FRIGIDAIRE WASHER

Model FFLE3911QW1

Near Cleveland, OH 44113

Marie V

Job Details: 03/01/2022

Replaced fill hose. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Mentor, OH 44060

Dan H

Job Details: 03/01/2022

"Customer complaint that the doors are not leveled, leveled unit, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JZ0

Near Westlake, OH 44145

Marie V

Job Details: 03/01/2022

Cc that she does not know how to clean the cook top. Showed cust. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS02

Near Brecksville, OH 44141

David R

Job Details: 03/01/2022

"Replaced UI control. Tested both ovens. Good, working correctly. Op test ok."

We serviced a

JENN-AIR DISHWASHER

Model JDB3600AWP4

Near Brecksville, OH 44141

David R

Job Details: 03/01/2022

"Cc unit not cleaning and smell. Found divertor and wash motor assembly error. Water going in, not washing properly. Gave estimate for new drain hose as well. Customer paid SVC only, do not order parts. **would be 2 job count if wanted repaired; ordrng 1 WPW10234567 (Wash motor) and 1 W10155344 (Divertor) and 1 WPW10195751 (Drain hose) and 1 8269144A (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Brecksville, OH 44141

David R

Job Details: 03/01/2022

"Replaced bake ignitors, temp sensors. Tested both oven at 350. Good. Op test ok."

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near North Olmsted, OH 44070

Angel

Job Details: 03/01/2022

Cc that unit was not heating at all. Verified saw that ignitor was turning on but would not ignite replaced coils to see if they were not releasing the gas but opt test no good. Checked all fuses and thermostats and were good. Asked customer if they had another gas valve that could be closed and said no he called his son to see if he knew and said to check basement and we found the gas valve closed. Tested unit and started heating as should. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44103

Joe O

Job Details: 03/01/2022

"Cc: not draining and spinningFound error codes f0e5(off balance load). Ran manual drain, and spin. Drain pump running. Unit is spinning. Basket very well balanced. Could not add water. No water hook up. Advised customer if unit goes off balance it will not finish spin. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44103

Joe O

Job Details: 03/01/2022

"Cc: not coolingCustomer did not have unit plugged in. Found unit building no frost pattern. Only pulling .5 amps. Needs compressor, evaporator and drierEvaporator showed limited stock. Office to reschedule; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"

We serviced a

WHIRLPOOL DRYER

Model WED6120HW2

Near Westlake, OH 44145

Angel

Job Details: 03/01/2022

"Replaced motor, blower wheel, and control. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Maple Heights, OH 44137

David R

Job Details: 03/01/2022

"Replaced icemaker, found customer water pressure is low. Causing slow water to come to unit, let customer know the unit components are good. Will need water pressure checked. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near North Benton, OH 44449

Brian M

Job Details: 03/01/2022

Cc hot water leaks found valve stripped Replaced valve OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, OH 44104

Joe O

Job Details: 03/01/2022

Cc: vibrationRan auto test. Unit functioning as designed. Advised customer on adjusting load. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ravenna, OH 44266

Brian M

Job Details: 03/01/2022

Installed heater OP Test Ok

We serviced a

GE DISHWASHER

Model ZDT975S1J011

Near Westlake, OH 44145

Angel

Job Details: 03/01/2022

Replaced diverter and drain pump did not have to use sump pump. Returning so customer can get refunded for it. Tested unit made sure it did not leak and working and draining as should. Opt test ok.

We serviced a

MAYTAG DRYER

Model n/a

Near Burton, OH 44021

Jason N

Job Details: 03/01/2022

"Cc unit squeaking noiseConfirmed squeak noise from inside unit. Pulled unit apart, found belt idler pulley seized. Replaced pulley using dryer repair kit. Reran dryer test, no abnormal sounds heard, op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model GST9630PL1

Near Valley View, OH 44125

Joe O

Job Details: 03/01/2022

"Cc: burning smell, smokingFound unit not spinning. Removed drain pump, unit spinning slowly. Needs motor, drain pump, coupler, and capacitor; ordrng 1 WP8529935 (motor-drve) and 1 WP3363394 (drain pump) and 1 285753A (coupling,motor) and 1 WP8572720 (stater capacitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Bedford, OH 44146

Joe O

Job Details: 03/01/2022

Customer stopped me before entering the house. They never received the hose. Reordering hose. ; ordrng 1 W11244231 (hose)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Bedford Heights, OH 44146

David R

Job Details: 03/01/2022

"Cc unit when starting up the basket will hit the front of the cabinets body and questions about fabric softener not leaving detergent bin. Found fabric softener option not turned on, advised customer to check options to make sure when loading whatever she want to check options and make sure they are turned on. As far as unit. Suspension checks good. Floor is not leveled, slanted, front feet as high as they can go, basket still hitting front. Advised customer of floor not being leveled. Advised wood to help prop up front feet to right level. Tested components, unit test good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kent, OH 44240

Brian M

Job Details: 03/01/2022

Cc unit wont drain Found drain hose kinked at the machine Fixed hose OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Beachwood, OH 44122

Jason N

Job Details: 03/01/2022

Installed drum seal. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Bedford, OH 44146

Joe O

Job Details: 03/01/2022

"Cc: switch brokenReplaced light switch. Op test okWrong information in system. Updated, got pop."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Parma, OH 44129

David R

Job Details: 03/01/2022

"Customer had a small drip in water line, causing float switch pan yo fil with water and activate float switch. Corrected, no leaks. Good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/01/2022

"Transfer everything to new cabinet,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Maple Heights, OH 44137

Joe O

Job Details: 03/01/2022

F0e4(spin limited by water temperature). Found hot and cold reversed. Swapped water lines. Ran auto test. Found belt squealing. Needs beltDo not have one in stock. Had wrong mod/ser numbers. Found good issue date in entitlement; ordrng 1 W11239857 (belt)

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/01/2022

"Found defective shifter,and pulley and belt opt test ok ; used 1 279640 (PULLEY-IDR), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 03/01/2022

Replace ui and latch opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Painesville, OH 44077

Dan H

Job Details: 03/01/2022

"Customer complaint a oven makes popping noise, burners are too high, and door is coming apart, confirmed door is falling apart, adjusted burners, popping in oven is normal, unit needs new out door glass/frame, part is out of stock so not scheduling return appointment ; ordrng 1 W11176456 (Door glass)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Cleveland, OH 44115

Manny

Job Details: 03/01/2022

Spoke to BJ he advise ordering precooler tube for all 3 units since I will encounter the same tube on the units.; ordrng 1 W11502743 (Precooler tube)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon Lake, OH 44012

Marie V

Job Details: 03/01/2022

"Replaced water valve.tested unit , no leaks. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Parma, OH 44130

David R

Job Details: 03/01/2022

"Replaced FZ door. Good. Tested icemaker, good and cycling. Customer had replace filter light on, slow water because of needing replacing. Icemaker is turned off until customer gets water filter, let them know already. Unit test good."

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Streetsboro, OH 44241

Brian M

Job Details: 03/01/2022

"Recovered refrigerant Installed evap using lokring Pressure tested with nitro 150 psi no changes Ran 28 inch vac for 20 min Watched no change Recharged with 3.7 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok ; used 1 W11401417 (4/2), 2 L13005654 (Lokring 7/8), and 2 W10895723 (Lokring 8/6) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Aurora, OH 44202

Brian M

Job Details: 03/01/2022

Called whirlpool Techline and safety center Customer to call in to safety center for options Sr#7733074905

We serviced a

AMANA WASHER

Model NFW7300WW00

Near Lakewood, OH 44107

Jason N

Job Details: 03/01/2022

"Cc unit leakingRan quick wash cycle, found small amount of water inside unit bottom. Found tear on upper right side of bellow gasket. Unit need bellow gasket. Customer not repairing at this time, estimate only.; ordrng 1 WPW10381562 (Bellow)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Joe O

Job Details: 03/01/2022

Had wrong address for customer. Customer was 25 mins away from location. Advised customer office will contact to reschedule.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE02

Near North Ridgeville, OH 44039

Angel

Job Details: 03/01/2022

Recovered refrigerant replaced filter drier put into a 28vacuum and recharged with 5.50oz of R134. Also steamed out block of ice that was on the freezer evaporator on the capillary tube line. Let customer know to wait at least 24hrs for proper cooling. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS02

Near Bratenahl, OH 44108

Jason N

Job Details: 03/01/2022

"Cc unit ff section too coldChecked temps in ff section, reading low 30s average and freezer air still coming in to section. Ran diagnostics functionality, damper control very noisy and not sealing off when closed. Unit needs air baffle/damper control. ; ordrng 1 WP2188820 (Thermistor) and 1 WP2220377 (Air baffle)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near North Olmsted, OH 44070

Gabriel P

Job Details: 03/01/2022

"Replace gasket,opt test ok"

We serviced a

MAYTAG WASHER

Model MHWE500VP00

Near Thompson, OH 44086

Dan H

Job Details: 03/01/2022

"Customer complaint of f35 error code, ran diagnostics found f35(analog pressure sensor failure) error code, pressure hose and air trap are clear, pressure switch is good, unit needs control, control is no longer available ; ordrng 1 W10175764 (Cntrl)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ01

Near Perry, OH 44081

Joe O

Job Details: 03/01/2022

"Cc: not making iceFound temps in ff section at 40 degrees, freezer at -3 degrees. Found fill tube frozen. Ohmed out fill tube. Fill tube open. Customer does not want to repair at this time. Spoke with bj, stated we can refund parts and labor. Office to contact for refund; ordrng 1 LW11026429 (Fzr Door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Elyria, OH 44035

Marie V

Job Details: 03/01/2022

"Replaced control, latch belt and water valve. Ran auto test and calibration. Op test okBrought core for return ; used 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG RANGE

Model MGR7662WQ0

Near Lorain, OH 44053

Angel

Job Details: 03/01/2022

"Cc that unit after he tried cleaning under the top the right front burner started to have a strong gas smell. Verified and did find that the burner was taking long to turn on because of burner head being dirty cleaned and burner was turning on perfectly but still had a small smell of gas under top. Tried to take off top but screws were rusted on so i just looked through the front when i took off the switch cover and saw that the orifice holder line was kinked probably when customer tried to reinstall when he opened up to clean underneath. Unit will need both front orifice holders. Ordering parts.; ordrng 1 W10175218 (Right Orifice holder) and 1 WPW10201349 (Left orifice holder) and 4 WP3368921 (Screw)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.41159212

Near LaGrange, OH 44050

David R

Job Details: 03/01/2022

"Ice build up in FZ along back wall and in FZ cabinet. Gasket was steamed in Jan, no gaps. Not defrosting properly or not going into defrost when it should, evap harness with defrost thermostat replaced and still under warranty. Would replace defrost timer and thermostat. *** 2 job count to steamed all ice. ; ordrng 1 WPW10366605 (Defrost timer) and 1 WPW10583800 (Thermostat) and 1 W11225843 (Evap harness, under warranty), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230RHW1

Near Solon, OH 44139

Brian M

Job Details: 03/01/2022

Cc no heat Found all sensor functioning but centrifugal switch is not Needs motor ; ordrng 1 W11549461 (Motor)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM01

Near Amherst, OH 44001

Angel

Job Details: 02/28/2022

Cc that unit was not cooling properly and that ice was kind of wet. Verified and temperature in freezer was 20* and fresh food section was at 50* ff was over packed with food but noticed that unit had a ball of ice by the right hand side of freezer back panel. Took off evaporator cover and evaporator had no frost pattern found that unit had a ball of ice on the capillary tube and suction tube. Explained to her that if I tap the line she will loose cooling. Gave her an estimate for the evaporator and filter drier compressor is under 10 year warranty. Customer stated that they will find new unit; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor) and 1 WPW10143759 (Uv drier)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Parma, OH 44134

David R

Job Details: 02/28/2022

Replaced heater. Tested. Good. Put a sample packet of rinse aid in for customer. Op test ok.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Painesville, OH 44077

Dan H

Job Details: 02/28/2022

"Customer complaint of noise, confirmed, found a piece of a zipper in the felt slide, removed, op test good"

We serviced a

WHIRLPOOL RANGE

Model MGR6600FZ2

Near Cleveland, OH 44111

Manny

Job Details: 02/28/2022

"Replaced DSI board, ran bake to 350 opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near North Ridgeville, OH 44039

Angel

Job Details: 02/28/2022

"Cc that unit works when it wants too. Verified and found error code F6E0 oven user interface lost communication made sure the harness to the acu was not loose and it was good nothing out of the ordinary. Unit will need console, acu and communication harness.; ordrng 1 W11261165 (Control) and 1 W11428561 (Console) and 1 W11356990 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FEF326FBC

Near Parma, OH 44134

David R

Job Details: 02/28/2022

"Getting F10 overrun temp error. Tested temp sensor from control, reading 1078, in range. Ordering control, overlay and temp sensor to replace; ordrng 1 5304518660 (Control) and 1 316220729 (Overlay) and 1 316217008 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABR2222FES

Near Parma, OH 44134

David R

Job Details: 02/28/2022

"Cc unit FZ not cooling correctly. Found ice building up on evap cover, not defrosting correctly. Went into diagnostics, checking defrost thermostat, open. Also control not sending 120 down to heater circuit. Couldve been shorted at same time. Will need control and defrost thermostat. Will also need to steam all ice off evap. Ordering. ; ordrng 1 WPW10503278 (Control) and 1 WP67003426 (Defrost thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model n/a

Near South Euclid, OH 44121

Jason N

Job Details: 02/28/2022

"Cc unit periodically leaks water Customer stated she sees water in front of unit after using ice dispenser, it happens later on. Ran Ice dispense, did not see any leaks. Found ice buildup up on bottom of freezer and evaporator drain tray. Cleared ice from freezer, steamed out drain tray. Checked drain tube in rear, found no flow through when steaming down. Pulled drain tube, flushed out and reinstalled. Good flow through. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Painesville, OH 44077

Joe O

Job Details: 02/28/2022

Installed door. Replaced job. Guess fitting. Op test ok ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock

We serviced a

GE REFRIGERATOR

Model GSH25JGDE WW

Near Painesville, OH 44077

Dan H

Job Details: 02/28/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 45 degrees, found evaporator frozen solid, found heater open, found bimetal open, unit needs new defrost heater and bimetal; ordrng 1 WR51X10055 (Htr) and 1 WR50X10065 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Painesville, OH 44077

Corina B

Job Details: 02/28/2022

CC that the water is not coming out. Confirmed. Found the water tank frozen. Steamed out the tank. Raised the ff up 1 degree. Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB6

Near Parma, OH 44134

Manny

Job Details: 02/28/2022

"Replaced and programmed high voltage board , opt test ok. Spoke to BJ he said we can refund for the Control panel kit W10776981.; saved tckt"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44105

Manny

Job Details: 02/28/2022

"Replaced all parts listed, ran normal cycle opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon, OH 44024

Corina B

Job Details: 02/28/2022

"CC that there is a loud noise. Ran diag No codes. Ran a manual test, no unusual noises. Checked underneath no oil leaking. Ran a rinse and spin. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW07

Near Maple Heights, OH 44137

Manny

Job Details: 02/28/2022

"Replaced evap air duct, op test ok, customer stated that he hears a noise when unit starts and is shutting down, I explained to him that those are normal noises cause by the compressor starting and turning off."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FSS00

Near Independence, OH 44131

David R

Job Details: 02/28/2022

"Not repeating today. Customer only received 1 FF gasket. Will return FZ gasket. He does not want the FZ gasket. He wants to fix both FF gaskets. Will order another FF gasket out. Come back and replace both at same time and customer will still owe labor and difference in gaskets. ** set as 2 count, built in fridge. ; ordrng 1 8201809 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Shaker Heights, OH 44120

Manny

Job Details: 02/28/2022

"Took 30 mins to defrost evap cover and fan, Replaced evap fan, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model LEC6646AQ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/28/2022

"Replaced parts ordered, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Independence, OH 44131

David R

Job Details: 02/28/2022

"Cc unit will keep on cutting breaker. New build house, called techline. Techline had me check breaker. Unit is on dedicated line but has gcfi breaker. Checked voltage wires to ground, good, no voltage. Amp draw during diagnostics, all amps check in spec per techline. No error codes in unit. Unit is working as designed and properly working. Problem will be in outlet or breaker. Advised to have electrician come out and go over options with outlet and breaker. Unit is good and giving file number to customer with whirlpool, contact whirlpool customer service if needed. Op test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Mentor, OH 44060

Dan H

Job Details: 02/28/2022

"Installed new control, air damper , and ice maker , op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Painesville, OH 44077

Dan H

Job Details: 02/28/2022

"Customer complaint that unit is not drying properly, unit loaded with plastic cups, advised customer plastics will not dry in dishwasher, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Euclid, OH 44123

Joe O

Job Details: 02/28/2022

"Cc: not advancing through cyclesFound error codes f7e1(basket speed fault), f5e3(lid unlock fault), f5e4(lid not opened between cycles), f2e1(stuck key). Ran auto test. Found unit will not agitate or spin. Motor just humming. Needs motor and capacitorMotor out of stock. Office to reschedule ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)"

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Cleveland, OH 44113

Jason N

Job Details: 02/28/2022

"Cc unit not draining, and f9e1 appears.Found that unit has no information on m/s tag, both numbers have been wiped off. Contacted HB to verify we cant service this, she agreed. Advised customer unfortunately we cant service her unit. Office will need to contact property manager Joe with this disposition. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Cleveland, OH 44120

Jason N

Job Details: 02/28/2022

"Cleared frost from evaporator. Installed thermistor and harness. Ran diagnostics, defrost thermistor passed. Ran force defrost, heater turned on, drawing 3.6A. Op test good."

We serviced a

WHIRLPOOL WASHER

Model LSQ9200PQ4

Near Avon Lake, OH 44012

Angel

Job Details: 02/28/2022

Cc that unit is leaking. Ran unit let it fill and wash and no leaks put unit into a drain and found that the unit was not leaking it was the drain pipe the drain hose goes into. When unit starts draining theres a small stream of water that shoots out and causes the leak on the floor. Explained and showed customer they will need a plumber to fix there drain pipe and a valve thats located over the washer from the house is leaking as well. Unit working as designed. Opt test ok.

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