We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Elyria, OH 44035
David R
Job Details: 02/07/2023
"Replaced belt and actuator, unit is locking. Ran calibration, ran test mode, no error codes. Ran a normal cycle with towels, then ran a drain and spin. Unit is working correctly. Advised customer to not overload and to also use drain/spin cycle if needed as well. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Newbury Township, OH 44065
Joe O
Job Details: 02/07/2023
Cc: not tumblingFound motor just humming. Nothing stuck in blower. Drum spins free. Needs motor and blower wheelBlower wheel may need cut offCustomer showed pop; ordrng 1 W11364931 (Motor) and 1 WP697772 (blower wheel)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Jefferson, OH 44047
Dan H
Job Details: 02/07/2023
"Customer complaint that unit is not draining, confirmed, drain pump is working, filter basket is clogged , cleared, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVSS02
Near Avon Lake, OH 44012
Angel
Job Details: 02/07/2023
Replaced filter housing tested unit and worked as should and recommended customer to replace the saddle valve they have installed to a quarter turn valve opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Chardon, OH 44024
Joe O
Job Details: 02/07/2023
Cc: not ignitingInstalled burner head. Still not igniting. Found burner head not seated correctly. Re seated. Burner head. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 02/07/2023
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Westlake, OH 44145
Marie V
Job Details: 02/07/2023
"Cc that the unit is leaking confirmed. Found water valve has small crack. Unit needs new valve. Cust will call back if they want to continue.; ordrng 1 WPW10238100 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GYE22GYNFS
Near Willoughby, OH 44094
Jason N
Job Details: 02/07/2023
"Cc unit not cooling in both sectionsFound both sections at room temperature, compressor not running. Found relay overload clicking when trying to start compressor. Amp draw on compressor reading 8.8A. Compressor is locked. Found service bulletin REF09-22 for no cool/locked compressor. Bulletin stated to replace compressor, filter drier and process valve. ; ordrng 1 WR87X41607 (Compressor) and 1 WR87X30876 (Process valve) and 1 WR87X30875 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Amherst, OH 44001
David R
Job Details: 02/07/2023
"Cc unit FZ fan making noises, Frost build up on FF evap. Followed SP W11550688. Found thermistor clip cracked on one end. Evap fan is not turning. Just humming. Control lights dimming. Ran diagnostics to test components. Thermistor is open. Ordering clip, harness w thermistor, control and heater if needed. Heater testing about 20 ohms. ** 2 job count ; ordrng 1 W11437914 (Thermistor clip) and 1 W11203924 (Control) and 1 WP2315549 (Evap fan) and 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor) and 1 WP2323198 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lyndhurst, OH 44124
Corina B
Job Details: 02/07/2023
Replaced the door panel. The upper rack was missing a stop used surplus t/s for the stopOpt test ok. ; used 1 WPW10508950 (Stop) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB04
Near Willoughby Hills, OH 44094
Corina B
Job Details: 02/07/2023
CC that the u it is not cooling. Confirmed. Fans are running. No frost pattern on the evaporator. Will need a new evaporator and compressor. Parts and labor are still under warranty. ; ordrng 1 WP2188822 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
GE WASHER
Model WJRE5550H1WW
Near North Ridgeville, OH 44039
Manny
Job Details: 02/07/2023
"Replaced pulley ran test cycle, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Willoughby Hills, OH 44094
Joe O
Job Details: 02/07/2023
"Cc: leaking ff sideFound drain tube plugged up. Water supply line restricting water flow gumming up drain tube. Needs drain tube; ordrng 1 W11409190 (Drain tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Timberlake, OH 44095
Corina B
Job Details: 02/07/2023
"CC that the unit was beeping and now not working. Confirmed. Control is not responding. Will need a new control. ; ordrng 1 W11314393 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Lorain, OH 44053
Marie V
Job Details: 02/07/2023
Cc that unit is not cooling. Confirmed. Found compressor drawing 9amps. Will need new. ; ordrng 1 W11574734 (Compressor) and 1 W11598434 (Evaporator) and 1 W11506620 (Coupler) and 1 W11504450 (Coupler)
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Elyria, OH 44035
David R
Job Details: 02/07/2023
"Cc not draining and loud noise. Ran diagnostics, Motor and Shifter error, cleared. Ran test diagnostics. All components working. Loud noise in spin and agitate. Found seal broke on gearcase. Spillage on shifter and other drive components. Gave estimate for gearcase, shifter, belt and cam..; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Euclid, OH 44123
Joe O
Job Details: 02/07/2023
"Cc: not coolingFound temps in ff section at 40 degrees, freezer at 17. Found unit only has a partial frost pattern. Compressor running. Needs compressor and couplersCompressor out of stock. Office to reschedule; ordrng 1 W11580057 (Compressor) and 1 W11506619 (Coupler) and 1 W11578570 (Coupler) and 1 W11506619 (Coupler)"
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Lorain, OH 44053
Marie V
Job Details: 02/07/2023
"Cc that the unit stopped working. Confirmed. Same issue found unit will need new panel. Control sending 13.34VDC. ; ordrng 1 WD21X31903 (PANEL), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Olmsted, OH 44070
Marie V
Job Details: 02/07/2023
"Replaced pump. Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Olmsted Township, OH 44138
Manny
Job Details: 02/07/2023
"Replaced outer tub, ran test cycle and pass, opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Geneva, OH 44041
Jason N
Job Details: 02/07/2023
"Cc unit not cooling in ff and freezer sectionsFound both section near room temperature. Compressor is not running. Found relay overload clicking when trying to start compressor. Compressor amp draw reading 7.9A when trying to start. Compressor is locked and will need replaced. Customer declined repair, estimate only. ; ordrng 1 5303918884 (Compressor) and 1 5304528894 (Capacitor) and 1 5304522269 (Starter) and 1 W10843121 (Filter drier)"
We serviced a
MAYTAG DRYER
Model MED5500FW2
Near Novelty, OH 44072
Jason N
Job Details: 02/07/2023
"Cc unit rumbling/screeching noise and marks on clothesFound rear drum support rollers worn out and causing drum to rotate in an oblong manner. This is most likely cause clothing to get caught between drum felt and bulkhead. Replaced rollers, pulley and belt using truck stock repair kit. Ran dryer op test, no abnormal noise heard, drum rotating properly. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KENMORE RANGE
Model 79041079100
Near Madison, OH 44057
Dan H
Job Details: 02/07/2023
"Customer complaint that oven probe light comes on, disconnected probe receptacle, probe light did not come on, unit needs new receptacle, part is no longer available ; ordrng 1 318601204 (Probe receptacle)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Madison, OH 44057
Dan H
Job Details: 02/07/2023
"Installed new front panel, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44055
Angel
Job Details: 02/07/2023
Replaced main board did a calibration and auto test on unit opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brook Park, OH 44142
Angel
Job Details: 02/07/2023
Cc that washer would start but would say cycled completed and it never washed. Looked underneath and removed the rotor and found slider was coming apart causing the issue where it wouldnt engage to start washing used one from truck stock replaced it tested unit opt test ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Euclid, OH 44123
Corina B
Job Details: 02/07/2023
"CC that the unit will start when not on and does not heat. Confirmed. Unit turns on when plugging it in and does not heat. Checked power, good. Removed the connector from the control and reseated. Started to heat and turns off when off. Will need a new control. Part is nla. Did give customer the part number to find it elsewhere. Did advised him there is no warranty on control. ; ordrng 1 DC92-01729X (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Newbury Township, OH 44065
Brian M
Job Details: 02/06/2023
Cc of noise coming from freezer Ran icemaker test harvest Found icemaker to be loud and making noises Needs icemaker ; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Lorain, OH 44053
Gabriel P
Job Details: 02/06/2023
Replace dryer kit advise customer to monitor if he stiil having issue will need two technicians and 2 job count if we come back
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lorain, OH 44053
Gabriel P
Job Details: 02/06/2023
Replace pump opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Lorain, OH 44055
Gabriel P
Job Details: 02/06/2023
"Found latch damage replace,opt test ok"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFA
Near Madison, OH 44057
Dan H
Job Details: 02/06/2023
"Customer complaint that oven is not working, started bake for 350 degrees, bake burner lit, oven heated up to 359 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma Heights, OH 44130
Corina B
Job Details: 02/06/2023
CC that the ice clumps together. Advised cust to fill a cup up 3/4 way to allow the ice to drop in the cup or the ice will keep the chute open to cause clumping. Also to toggle from cube and crush to break up the chunks. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Perry, OH 44081
Jason N
Job Details: 02/06/2023
"Cc unit upper oven temperature concern Customer stated that using the upper oven causes foods to cook unevenly or burn on the bottom. Ran temperature test on upper oven to 300 degrees. Temperatures reading 290, 310, 308, 305 and 305. Average temperature is 303.6 degrees. Temperature is within manufacturing standard. Advised customer on using the lower oven for baked goods as rack position and convect bake options are optimal for this type of baking. Unit is working as designed"
We serviced a
WHIRLPOOL DRYER
Model MDG4000BWW
Near Moreland Hills, OH 44022
Joe O
Job Details: 02/06/2023
Installed belt. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ravenna, OH 44266
Brian M
Job Details: 02/06/2023
Giving long drain error But not power going to drain pump Advised on drain pump and control replacement ; ordrng 1 W11399437 (Pump) and 1 W11513246 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Avon Lake, OH 44012
Angel
Job Details: 02/06/2023
Cc that unit stopped making ice. Tried cycling ice maker and nothing made sure switch was working and it was so i checked voltage on triton board from J-9 to J-10 and its supposed to have 12.7vdc and it had 0 so I unit will need main board still ordering ice maker and ui. ; ordrng 1 W11533213 (Main board) and 1 W11557001 (Ice maker) and 1 W11330486 (Ui)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ0
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/06/2023
Cc that smell gas when turning oven on. Stared unit can smell gas but not too much. Cust said same it was a lot more previously. I had removed bottom drawer. Explain to avoid having metal cooking sheets underneath because current can be going to the wrong place causing the gas to come out . No leaks.at the moment. No strong smell of gas at the moment. Cust will monitor. Op test ok
We serviced a
KENMORE DISHWASHER
Model 665.15113K215
Near Rocky River, OH 44116
Angel
Job Details: 02/06/2023
Cc that unit is not draining. Ran unit and it would not drain took off drain hose from garbage disposal and it was completely clogged up cleaned it up on both ends the garbage disposal and drain test3d unit and drained as should explained to customer that drain is backing up as well that could cause the food buildup there because of not draining correctly at the sinks drain also to make sure to rinse off dishes of any chunks of food as well opt test ok.
We serviced a
GE REFRIGERATOR
Model GTS21KBXABB
Near Lakewood, OH 44107
Angel
Job Details: 02/06/2023
"Cc that unit just keeps running. Verified temps and freezer is at 32* and ff section at 50*. Took off evaporator and unit only has one row of the evaporator with frost and its buildup on the capillary line cant tap system because customer still uses freezer to cool stuff unit will need compressor, evaporator and drier looked up parts and evaporator is discontinued but customer still was not going to fix it would rather use money to buy a new unit ; ordrng 1 WR87X20798 (Compressor) and 1 WR17X12331 (Evaporator) and 1 WR86X10043 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Cleveland, OH 44111
Angel
Job Details: 02/06/2023
Cc that unit had an acetone smell or a chemical smell. Took temperatures and freezer was at 0* and ff section at 37* so I smelled around and found some oranges that were rotten in the crisper drawer so we threw them out and they stated that was the smell opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Angel
Job Details: 02/06/2023
Cc that unit gives an F9E2 error code. Already had the same issue with this same unit will be ordering the pump assembly to be replaced. ; ordrng 1 W11551760 (Pump assembly)
We serviced a
ESTATE DRYER
Model TEDX640PQ1
Near Parma Heights, OH 44130
Corina B
Job Details: 02/06/2023
"CC that the unit is not spinning. Confirmed found the belt broken. Replaced the dryer repair kit. Found the pulley on the motor is broken. Will need a new motor and wheel. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor) and 1 WP8066184 (Pulley), used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Berea, OH 44017
Corina B
Job Details: 02/06/2023
"Replaced the mullion rail and the door switch. When removing the door switch, the insulation was stuck to the door switch causing the connections to get stuck in the insulation. Had to dig the connections out Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/06/2023
Cc no bake Found weak igniter Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Walton Hills, OH 44146
Corina B
Job Details: 02/06/2023
"Replaced the hinge and inner door. Tested, no leaks. Opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/06/2023
"Replace icemaker,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Strongsville, OH 44149
Marie V
Job Details: 02/06/2023
Replaced cover. Op test ok
We serviced a
JENN-AIR WALL OVEN
Model WW30430P
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/06/2023
F2 error Recommend board and sensor replacement Board is discontinued
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS00
Near Garfield Heights, OH 44128
Brian M
Job Details: 02/06/2023
Cc that middle burner cuts out at simmer There is no flame adjustment on this model Recommend a cap and burner first; ordrng 1 W10811599 (burnr-head) and 1 W10819916 (cap-burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
Marie V
Job Details: 02/06/2023
Cc of unit is loud when dispensing ice or water. Is when ice maker cycled. I cycled ice maker sounds normal cust said it was a lot louder . At this point is working properly. If cust calls back we will order ice maker. ; ordrng 1 W11546935 (Ice maker)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Solon, OH 44139
Corina B
Job Details: 02/06/2023
Replaced the ui. Tested the ui. Opt test ok. ;
We serviced a
KENMORE REFRIGERATOR
Model 253.78973801
Near Beachwood, OH 44122
Corina B
Job Details: 02/06/2023
"CC that the unit is not cooling. Confirmed. Fans and compressor are turned off. The thermostat set a cold. Turned the thermostat up turned on. Will need a new thermostat . ; ordrng 1 241537103 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Eastlake, OH 44095
Dan H
Job Details: 02/06/2023
"Installed new gearcase, motor, rotor, clutch, and slider, op test good"
We serviced a
MAYTAG DRYER
Model PYE2000AYW
Near Bedford, OH 44146
Joe O
Job Details: 02/06/2023
"Installed thermal kit. Ran test cycle. Found blower wheel rattling. Needs blower wheel; ordrng 1 31001043 (wheel,blower)"
We serviced a
GE DRYER
Model GTDP490GD2WS
Near Gates Mills, OH 44040
Joe O
Job Details: 02/06/2023
"Cc: squealing noiseFound drum wearing into bearing assembly. Needs front bearing assembly; ordrng 1 WE49X20697 (dryer bearing repair), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Geneva, OH 44041
Dan H
Job Details: 02/06/2023
"Customer complaint that unit is leaking and lower rack wheel is broken, confirmed, found lower rack wheel broken, found unit leaking from sump seal and from wash motor , unit needs new lower rack wheel and sump and wash motor ; ordrng 1 WD12X28078 (Wheel holder) and 2 WD12X26146 (Wheel)s and 1 WD19X28199 (Sump) and 1 Wd19x25700 (Wash motor)"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 02/06/2023
"Customer complaint that unit is not spinning, ran diagnostics founds f7e5(shifter fault) and f7e6(motor fault) error codes, ran manual test cycle, unit will not spin or agitate, unit was flooded (see pic), flood damage is not covered under warranty"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Painesville, OH 44077
Jason N
Job Details: 02/06/2023
"Cc unit lid not locking Ran test cycle, all functions passed. Found customer was not holding start button long enough or too long and not letting unit actually start a cycle. Customer instruct only."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44128
Manny
Job Details: 02/06/2023
"Replaced shifter, control and cap, replaced cap with TS#W11395618 since part ordered didnt arrived. Ran test cycle opt test ok; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Mentor, OH 44060
Jason N
Job Details: 02/06/2023
"Cc unit oven and electronics do not work, cooktop works Checked power into unit, found black L wire burnt off terminal block. Replaced terminal block and power cord using truck stock parts. Ran bake test to ensure all functions working. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5900TW0
Near Willoughby, OH 44094
Jason N
Job Details: 02/06/2023
"Cc unit fills with water but does not agitate or drain out.Found lid switch open, bypassed switch to drain water from tub. Ordering lid switch. ; ordrng 1 WP8318084 (Lid switch)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW1
Near Gates Mills, OH 44040
Joe O
Job Details: 02/06/2023
Installed control. Tested. Op test ok Incorrect color ordered. Customer is ok with it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near East Cleveland, OH 44112
Manny
Job Details: 02/06/2023
"Cc unit not making ice, verify and no ice, check valve in basement and turn on, turned off and disconnected line to make sure we have enough pressure and there is, valve would just hums, unit needs fill valve, valve out of stock, office to schedule next service appointment.; ordrng 1 W11455388 (Valve)"
We serviced a
N/A N/A
Model WFG505M0BW0
Near Cleveland, OH 44121
Manny
Job Details: 02/06/2023
"Cc LR burner knob broke off, verify unit needs knob, ordering knob, customer will install knob once it arrives no need for return visit ; ordrng 1 WPW10339443 (knob)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ER2MHKXPL00
Near Cleveland Heights, OH 44121
Manny
Job Details: 02/06/2023
"Cc unit leaking into the FF, verified and found drain tube frozen over, cleared drain tube, opt test ok; "
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near North Kingsville, OH 44068
Dan H
Job Details: 02/06/2023
"Customer complaint that drum is not turning, confirmed, found idler pulley seized and belt broken, found idler pulley shaft worn out, unable to install new pulley without replacing shaft, unit needs new shaft and dryer repair kit; ordrng 1 4392067 (Dryer kit) and 1 W10837240 (Pulley shaft), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Willoughby, OH 44094
Joe O
Job Details: 02/06/2023
Installed motor and harness. Unit still not spinning. Pulled basket. Nothing under basket to cause friction. Re seated basket. Ran drain and spin. Still not spinning. Replaced cam and capacitor. Ran drain and spin. Unit still not spinning. Needs gear case; ordrng 1 W11449840 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44108
Manny
Job Details: 02/06/2023
"Replaced fan and thermistor, good frost pattern on evap, and fan running, advise customer to allow 24 to 48 hrs for temps to equalize, or to place a water bottle in the fz and once frozen she can start loading the unit again, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Conneaut, OH 44030
Dan H
Job Details: 02/06/2023
"Customer complaint that unit spun too long and now is not working at all, started normal wash cycle, unit hummed then went to done, found capacitor bad, installed new capacitor, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ02
Near Cleveland, OH 44124
Brian M
Job Details: 02/06/2023
Cc of ticking noise Found tag on power cord blowing and tapping wall Fixed position of tag OP Test Ok
We serviced a
GE REFRIGERATOR
Model PWE23KSKNSS
Near Painesville, OH 44077
Joe O
Job Details: 02/06/2023
"Cc: whirling noise every hr and a half, intermittently stops cooling(gets up to 50 degrees)Found temps in ff section at 39 degrees, freezer at 4 degrees. Entered diagnostics. No stored error codes. Tested dampers, fans, and compressor is diagnostics. No abnormal noises. Tested all thermistors. All thermistors reading in range. Exited diagnostics. Unit cooling. Found noise heard is from ff evap fan. Needs evap fan; ordrng 1 WR60X35205 (Evap fan)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cleveland, OH 44102
Manny
Job Details: 02/06/2023
"Cc unit making noise, verified and no noise, he stated the the noise is like if there was coins in the drum, removed cover and loosened the baffle screws and found 25c in one and 5c in another one, ran test no more noise, opt test ok."
We serviced a
FRIGIDAIRE RANGE
Model FED355ABC
Near Ashtabula, OH 44004
Dan H
Job Details: 02/06/2023
"Customer complaint that oven is too hot and wont not shut off, started bake for 350 degrees, temperature after preheat at 355 degrees, turned oven off, oven shut off, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Lyndhurst, OH 44124
Brian M
Job Details: 02/06/2023
Installed switches OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Mentor, OH 44060
Joe O
Job Details: 02/06/2023
"Cc: intermittently not making iceFound temps in ff at 40 degrees, freezer at 3 degrees. Found no ice maker error codes. Unit has good frost pattern. Ff evap fan vibrating or hitting ice. Ice maker is functioning at this time. Needs ff evap fan ; ordrng 1 W11087438 (motor-evap)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near University Heights, OH 44118
Corina B
Job Details: 02/06/2023
CC that there is a loud noise when spinning. Confirmed. Found the bearings in the gearcase worn. Will need a gearcase and shifter; ordrng 1 W11454738 (Gearcase) and 1 W11212745 (Shifter)
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Ashtabula, OH 44004
Dan H
Job Details: 02/06/2023
"Installed new drain pump, op test good"
We serviced a
GE REFRIGERATOR
Model GSS25QGTGCC
Near Gates Mills, OH 44040
Brian M
Job Details: 02/06/2023
"Cc switch to dispenser not always working Found switch not always making contactAdvised on switch and housing replacement Customer wants to self install ; ordrng 1 WR23X10783 (switch) and 1 WR49X10229 (fridge dispenser hou), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE COMPACTOR
Model GCG1500R0WW
Near Painesville, OH 44077
Joe O
Job Details: 02/06/2023
Installed power nuts. Tested multiple times. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Cleveland Heights, OH 44121
Corina B
Job Details: 02/06/2023
CC that the right side door is hitting the cabinet. Confirmed. Found the right side pushed in causing the body to be cocked. Relined the dishwasher. Unit is not secured into the cabinet. Advised cust to have screws installed for the dishwasher to not move. Opt test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Dan H
Job Details: 02/06/2023
"Installed new valve, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Kirtland, OH 44094
Brian M
Job Details: 02/06/2023
"Cc of leak and door not closing Found latch broken Found sump and seal are leaking Needs latch, motor abs sump ; ordrng 1 5304525218 (Latch) and 1 154246801 (gasket,sump) and 1 154728201 (sump assembly) and 1 5304519906 (Pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Painesville, OH 44077
Brian M
Job Details: 02/06/2023
Cc of leak found leak at sump assembly Needs sump ; ordrng 1 W11416362 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 02/06/2023
Cc that unit is not spinning or filling doesnt do anything. Tried to run diagnostics but unit would not let me enter will need main board replaced ordering part.; ordrng 1 W11616491 (Main board)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Geneva, OH 44041
Dan H
Job Details: 02/06/2023
"Customer complaint that unit is leaking, ran test cycle, found unit leaking from dispenser , unit needs new dispenser ; ordrng 1 W11524105 (Dispenser)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Richmond Heights, OH 44143
Corina B
Job Details: 02/06/2023
"CC that the unit is leaking when its a rinse cycle. Started a rinse cycle, found the drain backing up. Will need a plumber. Opt test ok."
We serviced a
MAYTAG RANGE
Model MGR6775BDQ
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 02/06/2023
"Replace both temp sensor and control,opt test ok"
We serviced a
GE RANGE
Model JBP35E0H2BB
Near Bedford, OH 44146
Jason N
Job Details: 02/06/2023
Installed broil element. Ran broil test. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MBL2255KES
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/06/2023
Installed ice maker. Ran manual harvest test cycle. Ice maker indexed and filled mold with water. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44111
Marie V
Job Details: 02/06/2023
"Cc that the unit is ripping the clothes. Stared unit. Let it fill verify water, good. Also verify tub and impeller, nothing sticking out that can cause it. Explain cust what would be the issue and thats ot happening. Advice load size and depending on fabric use delicate, will help. Op test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Cleveland, OH 44102
Manny
Job Details: 02/06/2023
"Cc unit leaking from bottom left side, verified and gasket looks damaged on left side, unit needs tub gasket, also noticed that the unit was screwd In through the tub into the cabinet, tub might be warped but wont know until the gasket has been replaced.; ordrng 1 154827601 (gasket)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lakewood, OH 44107
Manny
Job Details: 02/06/2023
"Cc unit making noise , verified and a piece of wood underneath that customer had use to level the unit was touching the pulley cover causing the noise, removed wood and no noise, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Westlake, OH 44145
Marie V
Job Details: 02/06/2023
Cc of unit making a noise and not spinning the clothes all the way. Con. Found hub stripped. Replaced from T/S. Ran calibration and auto test. Op test ok; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/06/2023
Cc unit leaking from right side of doorCustomer states that several drops of water again appeared on the floor on the right side door corner. Advised customer that we can try replacing the tub gasket to start. ; ordrng 1 W11483553 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Geneva, OH 44041
Joe O
Job Details: 02/06/2023
Installed switch. Op test ok
We serviced a
KITCHENAID COOK TOP
Model KICU569XBL00
Near North Olmsted, OH 44070
Marie V
Job Details: 02/06/2023
"Replaced control. And programmed. Testing burners showed error code f21 for right front burner. Tech sheet shows replaced control, called techline spoke to Andrew, advise to replace right hand side module and burner at the same time. Also reordering control.. Office will contact once they have eta on the part. ; ordrng 1 W10857233 (Module) and 1 WPW10396615 (Display) and 1 WPW10396548 (Hotplate)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS0A
Near Geneva, OH 44041
Joe O
Job Details: 02/06/2023
Installed latch. Ran test cycle. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Parma, OH 44129
Manny
Job Details: 02/06/2023
"Replaced heater, ran test cycle"
We serviced a
KENMORE RANGE
Model 790.310731
Near Willoughby, OH 44094
Jason N
Job Details: 02/06/2023
Cc unit cooktop ignition does not workConfirmed that none of the ignitors are sparking on the cooktop. Customer is using a lighter to ignite cooktop burners. Oven and broil operations work properly. Unit will need cooktop spark module. ; ordrng 1 5304508269 (Spark module)