Service History 234 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Mentor, OH 44060

Jason N

Job Details: 08/24/2022

"Cc unit stopped in cycle Customer stated unit stopped in mid cycle and wouldnt run anymore. Found water in tub, and f9e1 fault on display. Tipped unit back to check drain pump. Found when manipulating wires on drain pump, pump would start. Found pinched/broken black wire on drain pump harness. Cut out damaged section of wire and repaired. Ran auto test, all functions passed. Op test good."

We serviced a

ROPER DRYER

Model REX3514PQ0

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/23/2022

"Cc that the unit is not working. Confirmed. Verify power from outlet from L1 to N 0, L2 to N 120. Unit is missing 120V from Line L1. Will need electrician."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Cleveland, OH 44119

Corina B

Job Details: 08/23/2022

"Replaced the control and thermistor. Tested the heater, good. Steamed the evaporator out. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Parma, OH 44129

Manny

Job Details: 08/23/2022

"Replaced both fans, plugged in and both fans are running"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near Painesville, OH 44077

Dan H

Job Details: 08/23/2022

"Installed new lower rack wheels and left adjuster"

We serviced a

KENMORE RANGE

Model 790.72902014

Near Mentor, OH 44060

Dan H

Job Details: 08/23/2022

"Customer complaint that oven is not heating, confirmed found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Eastlake, OH 44095

Dan H

Job Details: 08/23/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 29 degrees, found evaporator frozen solid , found heater wire backed out of connector, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11581973 (Harness)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFB

Near Thompson, OH 44086

Brian M

Job Details: 08/23/2022

"Cc no cool Found evap half frosted Compressor running hot Suspect sealed system leak Needs evap and compressor ; ordrng 1 5304507767 (compressor kit) and 1 297414901 (Evap), used 1 WPW10143759 (DRIER), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Garrettsville, OH 44231

Brian M

Job Details: 08/23/2022

Cc unit made noise Could not duplicate Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Garrettsville, OH 44231

Brian M

Job Details: 08/23/2022

"Cc unit not spinning Found tub hub and gear shaft damaged Needs hub and gearcase ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (HUB), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Ravenna, OH 44266

Brian M

Job Details: 08/23/2022

Cc unit not drying properly Found vent to have a clog at base and water sitting in vent Advised on proper venting Unit is functioning properly at this time

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Mentor, OH 44060

Dan H

Job Details: 08/23/2022

"Customer complaint that unit is not draining, confirmed, found a nail lodged in drain pump,removed, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS03

Near Mentor, OH 44060

Dan H

Job Details: 08/23/2022

"Customer complaint of loud noise, fresh food section temperature at 38 degrees, freezer section temperature at -2 degrees, noise is coming from fresh food section evaporator , unit needs new fresh food section evaporator fan, customer does not want repair at this time ; ordrng 1 W10633627 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lorain, OH 44052

Angel

Job Details: 08/23/2022

Cc that unit would not spin out towels. Ran diagnostics and found an F7E3 error code also found the unit not leveled properly leveled for customer tested everything and it was passing so I replaced the shifter and ran a rinse and spin with towels had customer so he can see as well and unit filled drained and spun towels out perfectly. Explained to customer it couldve been the shifter working intermittently and or because unit was not leveled properly as well. Opt test ok.

We serviced a

MAYTAG RANGE

Model MGR5751ADW

Near Ravenna, OH 44266

Brian M

Job Details: 08/23/2022

Cc long bake times Found igniter to be weak Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, OH 44011

Angel

Job Details: 08/23/2022

Cc that the top basket was falling. Verified and adjuster was broken had the part in truck from surplus replaced adjuster had customer test it. Opt test ok.; used 1 W10712395 (Adjuster) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Kent, OH 44240

Brian M

Job Details: 08/23/2022

Cc no ice Found icemaker off Ran manual harvest test OP Test Ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

David R

Job Details: 08/23/2022

"Replaced fuse and heater, blown fuse again. Vent has not been cleaned up but is suspect for causing unit to keep blowing fuse. Called techline and documented."

We serviced a

GE DRYER

Model GFD85ESPN0RS

Near Painesville, OH 44077

Jason N

Job Details: 08/23/2022

"Cc unit broken inside, not able to useCustomer stated the unit is making a loud noise due to something broken inside. Found drum is cracked in the rear. Drum will need replaced. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WE21X29764 (Drum)"

We serviced a

GE DISHWASHER

Model GDT580SSF6SS

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/23/2022

"When start to diagnose unit it started working as design could not find anything wrong,opt test ok"

We serviced a

GE REFRIGERATOR

Model DFE28JSHCSS

Near Columbia Station, OH 44028

David R

Job Details: 08/23/2022

"Cc unit is freezing items in FF. Found sensors in FF out of range. Fan not working, ice build up on evap cover. Ordering fan assembly with sensors and bi metal. ; ordrng 2 WR55X10025 (Sensor)s and 1 WR50X10108 (Defrost bi metal) and 1 WR60X10352 (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Strongsville, OH 44149

David R

Job Details: 08/23/2022

Cc unit was not draining. They found broken mug. Removed all debris. Wants to make sure unit good. Found a little debris left over. Unit is draining correctly. Good. Op Test Ok. SVC only.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Painesville, OH 44077

Jason N

Job Details: 08/23/2022

"Installed heater element. Ran dryer op test, good heat.; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Chardon, OH 44024

Joe O

Job Details: 08/23/2022

Installed water valve. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 08/23/2022

"Cc unit does not start sometimes, will turn offRan diagnostics, no codes stored. Ran auto test, all functions passed. Started normal cycle, unit sensed, filled and advanced to wash cycle. Started cycle several times, unit started cycle each time. Advised customer to ensure she is only pressing the start button one time when starting a cycle. Unit is working as designed."

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Chardon, OH 44024

Joe O

Job Details: 08/23/2022

"Cc: shutting down mid cycleCustomer stated they had venting cleared, and the first load after venting cleared the unit shut down after 10 mins and still showed time remaining. Ran test cycle for 20 mins. Unit continuously ran. Replaced harness and motor. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X16DW08

Near Garfield Heights, OH 44125

Manny

Job Details: 08/23/2022

"Cc unit still making a humming noise, Unit working as designed, no noise found, unit is in the basement right underneath the stairs and if unit is too close to wall the compressor sound amplifies and sound louder than it actually is, called wpl tl to document advise customer that if noise returns to move unit to a different spot, unit working as designed, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/23/2022

Found coupling damage also door ice not closing properly creating frost to buildup also icebroke customer show 2 pieces fell off also motor not turning order parts needed ; ordrng 1 W11130210 (Door ice) and 1 WP2220458 (Coupling) and 1 W10873791 (Icemaker) and 1 W11573761 (Chute) and 1 W11126296 (Cover front) and 1 W11202789 (Motor)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near University Heights, OH 44118

Marie V

Job Details: 08/23/2022

Cc that the top rack comes off. Confirmed. Corrected issue. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Cleveland Heights, OH 44118

Marie V

Job Details: 08/23/2022

"Cc that when try to start cycle starts and then shows done. Confirmed. Found bolt stuck underneath belt. Bolt is from motor. Motor has both of the, so this was extra from factory. Removed and Replaced belt from T/S, And replaced latch because is was not locking. Tested unit. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Gates Mills, OH 44040

Corina B

Job Details: 08/23/2022

CC that that the ice is clumps. Unit was in a defrost. Ran step 38 155 watts. Called BJ. Will need a door and ui. ; ordrng 1 W11449015 (Door) and 1 W11330486 (Ui) and 1 W11557001 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Mayfield Heights, OH 44124

Joe O

Job Details: 08/23/2022

"Cc: frostingCustomer stated unit was working well after last visit, then started frosting up again. Found frost build up is center of freezer door. No gaps in freezer gasket. Siliconed around freezer cabinet. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HBZ1

Near Strongsville, OH 44136

David R

Job Details: 08/23/2022

"Cc unit not baking, new unit. Found frame in back bent, dropped on side/back. Frame bent so gas valve was not in right place for bake to connect properly. Corrected frame, showed customer and took pics. Everything is working correctly now. Good. Bake at 350* good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland Heights, OH 44118

Marie V

Job Details: 08/23/2022

Cc that when try to start a cycle unit shows done. Confirmed found error code f7e1 missing or wrong signal. Found capacitor open. Replaced from T/s. Can calibration and auto test. Started a cycle. Pass. Op test ok; used 1 W11395618 (CAPACITOR) from stock

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LM1

Near Solon, OH 44139

Corina B

Job Details: 08/23/2022

Replaced the panel and ui. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB00

Near Beachwood, OH 44122

Joe O

Job Details: 08/23/2022

"Cc: not coolingFound temps in ff section at 59 degrees, freezer at 53 degrees. Found ball of ice on cap tube. Compressor buzzing. Needs compressor, and evaporatorCustomer does not want to repair at this time ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Beachwood, OH 44122

Joe O

Job Details: 08/23/2022

"Cc: lid light flashing, beeping, not drainingFound error codes f32(long drain). Ran drain and spin. Found no power going to drain pump or motor. Checked power at control. No power from control. Needs control,Customer does not want to repair at this time; ordrng 1 W10763748 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Mentor, OH 44060

Dan H

Job Details: 08/23/2022

"Customer complaint that doors are uneven, leveled unit, op test good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2409LS0A

Near Cleveland, OH 44108

Corina B

Job Details: 08/23/2022

"CC that the wash light stays on and sometimes it does not work. Ran a rinse cycle the wash light stays on. Will need an ui. Customer does not want to repair ; ordrng 1 154852501 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Broadview Heights, OH 44147

David R

Job Details: 08/23/2022

"Cc headed unit make a rattle noise when he was wiping out the tub. Found a coin in between agitator and basket. Removed, ran diagnostics, no error codes. Good. All components working, good, Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chesterland, OH 44026

Jason N

Job Details: 08/23/2022

"Cc unit not spinning out large loads like blankets and towels Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Ran spin and drain with 5 large wet towels. Unit spun and drained properly. No issues found with unit at this time. Advised customer on proper loading sizing and usage of Drain and Spin cycle if load is needing additional water extraction. Unit is working as designed. Op test good."

We serviced a

WHIRLPOOL WALL OVEN

Model KODE500ESS04

Near Shaker Heights, OH 44120

Manny

Job Details: 08/23/2022

"Replaced control .opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Brook Park, OH 44142

Gabriel P

Job Details: 08/23/2022

Replace parts opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Parma, OH 44129

Gabriel P

Job Details: 08/23/2022

"Replace drain pump,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Parma, OH 44134

Gabriel P

Job Details: 08/23/2022

Try leveling unit as much as I could but is sealing all the way around opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS04

Near Maple Heights, OH 44137

Joe O

Job Details: 08/23/2022

"Cc: leakingFound unit continuously leaking out of water filter housing. Needs filter housing; ordrng 1 WP2186443 (housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44110

Corina B

Job Details: 08/23/2022

"F7E5 SHIFTER FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Tested the shifter, unlocked the lock before finished spinning. Replaced the shifter. Ran a calibration. Opt test ok. Brought back unused parts for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Solon, OH 44139

Brian M

Job Details: 08/23/2022

Replaced line and valve ran about 4 gallons of water No leak spotted

We serviced a

WHIRLPOOL RANGE

Model GY397LXUQ04

Near Mentor, OH 44060

Dan H

Job Details: 08/23/2022

"Installed new element, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Cleveland, OH 44130

David R

Job Details: 08/23/2022

"Replaced drain pump. Ran diagnostics, good. All water drained out. All components working. Good. Op Test Ok."

We serviced a

JENN-AIR RANGE

Model JES9750AAS

Near Wickliffe, OH 44092

Jason N

Job Details: 08/23/2022

"Installed console panel. Tested all functions, all functions test good. Op test good."

We serviced a

MAYTAG RANGE

Model MER6600FZ5

Near Solon, OH 44139

Marie V

Job Details: 08/23/2022

Cc that the oven seal is not in place properly. Confirmed. Found some pins on seal not good. Replaced seal. Ask cust to verify. Op test ok

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Garfield Heights, OH 44125

Marie V

Job Details: 08/23/2022

Replaced gearcase and basket. Pass. Also replaced bent from T/S. Calibrated unit. Op test ok; used 1 WPW10006384 (BELT) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Euclid, OH 44123

Manny

Job Details: 08/23/2022

"Cc no water coming in, ran diagnostics and found codes,F8e2 dispenser system error, f9e1 for long drain, f5e2 for latch error and f8e1 for not water entering the unit., ran test cycle unit started filling then stop and skipped to the washing cycle, and then stop at step 7 and it restart it, try restarting test cycle and unit gives same error codes again. Unit needs drain pump, inlet valve ass; ordrng 1 WP8183270 (latch) and 1 W10427967 (cntrl-elec) and 1 WPW10289387 (valve) and 1 W10351811 (housing(discontinued)), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland Heights, OH 44121

Corina B

Job Details: 08/23/2022

"CC that the unit does not start. Confirmed. Ran diag. F7e4 Basket Re- engagement. Checked the shifter, open. Replaced the shifter from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

ELECTROLUX FREEZER UPRIGHT

Model FFFH17F2QWB

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/23/2022

Installed control and defrost timer OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma Heights, OH 44130

David R

Job Details: 08/23/2022

"Replaced drain pump, found old one had something stuck around propellant blade. Tested, good, draining, Op Test Ok."

We serviced a

KITCHENAID ICE MAKER

Model KUIX505ESS

Near Bratenahl, OH 44108

Manny

Job Details: 08/23/2022

"Cc unit not making ice, only hears water and no cooling, ran diagnostics set to compressor and compressor running for 10 seconds then shuts off, compressor is over heating, evaporator plate is cover in rust and mildew and heating cuttr is full of rust and water sensor no detecting the water. Customer will not proceed with the repair.; ordrng 1 WPW10218037 (evaporator) and 1 W10919199 (grid-cuttr) and 1 WPW10485962 (sensor) and 1 WPW10605286 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS

Near Moreland Hills, OH 44022

Brian M

Job Details: 08/23/2022

No issue with dishwasher Customer needed repair for microwave oven combo

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pierpont, OH 44082

Dan H

Job Details: 08/23/2022

Unit has black epoxy coated bushings and does not need replaced

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23CS55GS5

Near Pepper Pike, OH 44124

Brian M

Job Details: 08/23/2022

"Cc unit giving an error Found board corroded Replaced Found ui not responding ; ordrng 1 242041102 (board-control), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Dan H

Job Details: 08/23/2022

"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, lid locks , valves open and close, good flow through valves, unit spins, unit drains, started normal wash cycle, unit filled and began washing, unit is operating as designed"

We serviced a

GE REFRIGERATOR

Model PSB42YSKBSS

Near Bay Village, OH 44140

Angel

Job Details: 08/23/2022

Cc that unit was maki g a buzzing or rattling sound. Unit is a builtin refrigerator and could here a sound coming from the top where the compressor and fans are at looked on top and found that the condenser fan is right behind the compressor and the rubber padding thats on the compressor was not stuck to the compressor how it should be and rubbing on the condenser fan. Reinstalled padding to compressor and explained customer that the only sound or issue i found was that. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW00

Near Parma, OH 44134

Gabriel P

Job Details: 08/23/2022

Check voltage 120 going to icemaker need icemaker ordering ; ordrng 1 WPW10300022 (Icemaker)

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Cleveland, OH 44105

Marie V

Job Details: 08/23/2022

Cc that the unit is not drying well and the most important thing that bothers her is the static. Cust said she is using dryer sheets and fabric softener. Gave suggestions to cust she said she cant keep up with all that m that will be calling Maytag to get another dryer because is too much. Also took temps of appliance is cycling between 167* and 139*. Working as designed. Op test ok called whirlpool tech line. Also vent is clear.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Cleveland, OH 44143

Jason N

Job Details: 08/23/2022

"Cc unit leaking water Checked unit drip pan and drain tube. Pulled drain tube, found 100% blocked with sludge in p trap. Flushed drain tube with water and steam. Reinstalled drain tube, ensured good flow-through from evaporator tray. Op test good. Noticed floor markings when unit was moved back into place, left side plastic rail slid under unit while moving back causing wheel to contact floor. Snapped pics. Advised customer that office will be in contact with them regarding next steps."

We serviced a

KITCHENAID COOKTOP ELE

Model KCGD500GSS00

Near Independence, OH 44131

Gabriel P

Job Details: 08/23/2022

unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44105

Marie V

Job Details: 08/23/2022

"Took POP. Cc that the unit is leaking from behind. Confirmed, found drain pan broken. Will need new. ; ordrng 1 W11559685 (Tray drip)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cleveland, OH 44135

Marie V

Job Details: 08/23/2022

" Replaced heater. Tested unit, pass. No leaks op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DWH0

Near Painesville, OH 44077

Jason N

Job Details: 08/23/2022

"Cc unit not workingCust stated unit stopped working in middle of cycle, no lights or functions. Plugged in unit, unit powered on. Ran diagnostics test cycle, no codes stored in history. Unit ran through cycle without any issues. Started normal cycle and let run for several minutes. No issues found with unit at this time. Quoted customer possible main control as an estimate just to give her an idea of cost. ; ordrng 1 W10866116 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Euclid, OH 44123

Manny

Job Details: 08/23/2022

"Cc freezer frost buildup, verified and found fz door liner warped and gasket wont reach cabinet, we need to wait for the door to be replaced, told customer I can get my steamer and clean the frost, he asked whats the likelihood of the frost buildup again, told him very high chance because the gap on the fz door, he said no to bother steaming it since its gonna happen again, he said theyll rather wait for the doors.; saved tckt"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LT7100XVN0

Near Cleveland Heights, OH 44121

Joe O

Job Details: 08/23/2022

Installed igniter. Ran test cycle. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Westlake, OH 44145

Marie V

Job Details: 08/23/2022

"Replaced motor. Tested unit, no leaks. Op test ok"

We serviced a

SAMSUNG DRYER

Model DV48H7400GW/A2

Near Geneva, OH 44041

Dan H

Job Details: 08/23/2022

"Customer complaint that unit is not starting, found idler pulley broken, unit needs new idler pulley; ordrng 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Painesville, OH 44077

Jason N

Job Details: 08/23/2022

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."

We serviced a

GE REFRIGERATOR

Model GSH25JSDBSS

Near Cleveland, OH 44124

Brian M

Job Details: 08/23/2022

Cc ice maker over production Found unit Functioning as design Unit has a high bail are and its almost even with the bucket So unit gets really full before it shuts off

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Euclid, OH 44123

Manny

Job Details: 08/23/2022

"Cc unit not completing cycle, ran diagnostics and found codes F7E1 for baskets speed fault and f5e2 for latch fault, replaced parts pre id unit is working as designed, but needs drain hose, customer will attempt to install hose and if she cant shell call us; ordrng 1 W11244231 (hose) and 1 WPW10280024 (drain hose retainer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44102

Angel

Job Details: 08/23/2022

Cc that unit was still not making ice. Took temperatures and ff section was at 39* and fC was at 4* Ran diagnostics and found unit had an E5 error code again. So I took apart freezer section and to check evaporator and found ball of ice around suction lines on evaporator and on left side of evaporator as well but unit had a perfect frost pattern and there not having cooling issues. Call BJ explained issue and stated it could be a defrost issue or it just had moisture bulging up until it got to this point. I steamed out all ice and ohmed out thermistor and at 75* it had 3.6kohms. BJ had me locate the thermistor correctly and to tell customer to monitor for now. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Avon, OH 44011

Angel

Job Details: 08/23/2022

Cc that unit kept running and would shut off. Ran diagnostics and found error code F9E1 long drain replaced drain pump with new one but everything was cleared went to run a calibration and found that latch was broken replaced latch from truck surplus parts. Ran a calibration. Opt test ok.; used 1 W11513248 (Latch) from stock

We serviced a

MAYTAG WASHER

Model MHW7100DW0

Near Avon Lake, OH 44012

Angel

Job Details: 08/23/2022

"Cc that unit when it starts drain pump would just keep running. Ran diagnostics and found error code F8E3 overflow condition and F3E1 water level system error had to remove unit from place took apart back of unit checked pressure hose blew through it and checked switch and everything was good no kinks or clogged checked drain pump and was good as well can not find any issues with unit did see that the detergent customer uses is powered and uses a full scoop. Recommended customer to try liquid detergent and only use about 2 tablespoons of detergent to see if she wont have the issue anymore because i ran test cycle and also tried starting unit normally and worked every time. Explained to customer to monitor for now and try different detergent and if issue keeps happening she will need control board and pressure switch.; ordrng 1 W11029154 (Control) and 1 WPW10448876 (Pressure switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Sheffield Lake, OH 44054

Angel

Job Details: 08/23/2022

Replaced heater tested unit. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Lorain, OH 44053

Angel

Job Details: 08/22/2022

Replaced heating element and thermal fuse. Tested unit opt test ok.

We serviced a

GE REFRIGERATOR

Model GFE28GELEDS

Near Madison, OH 44057

Joe O

Job Details: 08/22/2022

"Cc: not cooling properly, fan noise, not making iceFound temps in ff section at 50 degrees, freezer at 35 degrees. Freezer evap completely frosted over. Found ff thermistor reading 55 degrees. Ff evap thermistor reading 40 degrees. Found freezer thermistor reading at 34 degrees, freezer evap thermistor reading at -8 degrees. Ran manual defrost. Unit not defrosting. Ohmed out elements from control. Element checks good. Found no power from control to element. Needs controlCustomer stated he will have unit thawed. ; ordrng 1 WR55X38248 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/22/2022

"Cc that the valve in the back of unit broke and theres ice buildup at the evaporator. Confirmed. Took temps 44* fresh food and 5* in freezer. Verify ohms on thermistor, called BJ in range will need UI and control. Also water valve is leaking. Gave estimate. Cust will call Maytag to see if they help with repair. ; ordrng 1 W10843055 (Control) and 1 W10882135 (Ui) and 1 W10865826 (Water valve) and 1 W11033168 (Harness wire), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near North Royalton, OH 44133

David R

Job Details: 08/22/2022

"Cc unit making noise. Found a piece of tape hitting condenser fan. Removed. Tested, good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Kent, OH 44240

Brian M

Job Details: 08/22/2022

Cc unit not heating Found thermal cut off open Replaced using truck stock Fixed customers venting OP Test Ok ; used 1 279816 (CUTOFF) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Kent, OH 44240

Brian M

Job Details: 08/22/2022

Cc unit not cooling. Found fan iced over Cleared ice OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW4

Near Mentor, OH 44060

Corina B

Job Details: 08/22/2022

Cc that the unit is leaking. Unit is in a drain pan. yellow Substance is inside the drain pan. Found a detergent cup with the same yellow substance. Advise customer that a bottle of detergent leaked into the drain pan. Started a spin cycle no unusual noises. Ran a calibration. Opt test OK

We serviced a

SAMSUNG DRYER

Model DV45H7000EW//A2

Near Painesville, OH 44077

Dan H

Job Details: 08/22/2022

"Installed new roller and idler pulley, op test good"

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Painesville, OH 44077

Dan H

Job Details: 08/22/2022

"Customer complaint that unit is not drying, started normal dry cycle, igniter glowed, burner lit, burner is cycling normally, temperature out of vent cycling between 130 and 160 degrees on high setting, blower wheel is good, unable to duplicate the problem, unit is still operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED7300DW1

Near Chesterland, OH 44026

Joe O

Job Details: 08/22/2022

"Cc: not startingFound unit is receiving proper power. Found element shorted to ground, and thermal fuse open. Needs thermal fuse and element. Replaced element and thermal fuse. Tested. Op test ok ; used 1 279838 (ELEMENT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Angel

Job Details: 08/22/2022

Cc that unit cools sometimes and lights are not turning on and display says door is open. Removed deli drawer control and unplugged it and everything started working as should lights turned on and display working as should. Left it unplugged until we replace part. Office to reschedule part out of stock.; ordrng 1 WPW10769076 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 08/22/2022

"Replace heater,opt test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma Heights, OH 44130

Gabriel P

Job Details: 08/22/2022

Dryer is heating and not scraping is working as design

We serviced a

SAMSUNG DRYER

Model DVE45R6100WA3

Near Perry, OH 44081

Jason N

Job Details: 08/22/2022

"Cc unit not workingCustomer stated unit makes a buzzing noise when trying to start a cycle. Confirmed, motor is buzzing, tried jumpstarting motor but start windings will not allow it to start. Unit needs drive motor. ; ordrng 1 DC31-00055G (Motor)"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 08/22/2022

"CC that the door is locked and the drain pump stays on. Confirmed. Checked the drain pump, clear. Will need a new drain pump. ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Brecksville, OH 44141

David R

Job Details: 08/22/2022

Replaced heater. Ran diagnostics. Good. Op Test Ok.

We serviced a

ROPER WASHER

Model RTW4641BQ0

Near South Euclid, OH 44121

Joe O

Job Details: 08/22/2022

"Cc: not spinning, wet clothes at end of cycleFound error codes f7e5(shifter fault) f7e6(motor fault) f5e3(lid unlock fault). Ran auto test. Ran manual agitate and spin. Found unit not shifting. Actuator trying to shift. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Painesville, OH 44077

Dan H

Job Details: 08/22/2022

"Installed new user interface , op test good"

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near East Cleveland, OH 44112

Joe O

Job Details: 08/22/2022

Cc: burners not lighting properAdjusted burners. Customer is going past ignite point of burners. Advised customer on how to properly ignite burners. Adjusted low setting. Op test ok Customer showed pop

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