We serviced a
GE DISHWASHER
Model GDF520PGD1WW
Near Mentor, OH 44060
Dan
Job Details: 05/25/2023
"Customer complaint that unit is leaking, found unit leaking passed door seal, unit needs new door seal, customer wants lower seal changed too, customer does not want repair at this time; ordrng 1 WD08X23476 (Seal) and 1 WD08X21894 (Lower seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Lorain, OH 44052
Angel
Job Details: 05/24/2023
Cc that unit is not cooling properly. Verified and found evaporator frosted over so I removed evap cover and steamed out ice to verify if heater was unplugged and it was rerouted heater wire and properly connected installed new thermistor recommended customer to wait 24hrs for proper cooling opt test good.; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
MAYTAG DRYER
Model MGD5630MBK0
Near Perry, OH 44081
Dan
Job Details: 05/24/2023
"Customer complaint that unit is not heating, confirmed, found thermostat open, unit needs new thermostat ; ordrng 1 WP3391912 (Tstat)"
We serviced a
GE STACK W/D
Model GUD27ESPM1DG
Near Mentor, OH 44060
Corina B
Job Details: 05/24/2023
CC that the unit will not drain on big loads. Started a speed wash with a load of towels. Advised Cust half a basket is a full load. Towels are damp. Working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Columbia Station, OH 44028
Marie V
Job Details: 05/24/2023
"Cc that the unit glitched out they try using later on and it worked. Ran diag found error code F8E1 , ling fill no fill. Found hot water was close, explain cust that if using any cold, cool warm or hot will need both valves open, otherwise unit will not operate as it should. Op etst ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Independence, OH 44131
Marie V
Job Details: 05/24/2023
"Cc that unit stopped making ice. Took temps fresh food is at 42* and freezer at 6*. Found ice making super small ice cubes, also filter was not sitting all the way. Corrected issue and ran diag, found E2 motor lost position. Tested ice maker cycling , pass, no issues. Advice cust to monitor. Deleted error codes, op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Fairport Harbor, OH 44077
Dan
Job Details: 05/24/2023
"Customer complaint of lf error, ran diagnostics found f3e2() and f8e1(low/no flow) error codes, started normal was cycle lid locked, unit filled to normal water level and began agitating, canceled, unit drained, ran drain and spin cycle, unit spins, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KSB00
Near Aurora, OH 44202
Corina B
Job Details: 05/24/2023
"CC that the ice maker is not working. Confirmed. Tried cycling the ice maker, the gears are seized. Will need a new ice maker. Part is out of stock. Off to reschedule appointment. ; ordrng 1 W11596827 (Ice maker)"
We serviced a
KITCHENAID WALL OVEN
Model KOST100ESS20
Near Columbia Station, OH 44028
Gabriel P
Job Details: 05/24/2023
"Re calibrate temp opt test ok working as design"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Roaming Shores, OH 44084
Brian M
Job Details: 05/24/2023
Customer had concern about frosting in freezer Today unit is functioning properly and no excessive frost Advised on gasket sealing and inspected OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Lorain, OH 44053
Angel
Job Details: 05/24/2023
"Cc that washer will not wash. Verified and found cam completely damaged. Replaced cam and belt tested unit opt test good.; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID RANGE
Model KEBS107SSS04
Near Parma Heights, OH 44130
Manny
Job Details: 05/24/2023
"Replaced bake element , ran bake test good, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Avon Lake, OH 44012
Angel
Job Details: 05/24/2023
"Cc that front panel was damaged, confirmed cc replaced front panel opt test good."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bedford, OH 44146
Marie V
Job Details: 05/24/2023
"Cc that unit had an off balance they corrected and stared cycle unit stopes working since. Try running diagnostics, failed. Verify power at control board 120V, control is not flashing, also theres water at the tub as well. Unit will need new control board and drain pump. ; ordrng 1 W11419171 (Control) and 1 W11396717 (Pump water)"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ02
Near Lyndhurst, OH 44124
Marie V
Job Details: 05/24/2023
"Cc that ice maker did not worked, and ice cream still not frozen. Took temps in freezer 17* evaporator has full frost, verify it. Also replaced main control board nd cycled ice maker and it filled up with water. Advice cust to to allow 24 be on correct temps."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Lakewood, OH 44107
Marie V
Job Details: 05/24/2023
"Cc that bottom spray arm is hitting rack while spinning, not cleaning dishes properly and heater looks corroded. Confirmed, found heater has corrosion marks on it but is working also found spray arm cover outlet defective does not sit straight and is causing it not to spin properly. Will need new cover and heater. Also found bottom rack wheels coming off will need to be replaced as well. ; ordrng 1 W11245091 (Cover) and 1 W10703867 (Heater) and 1 W10195416V (Bottom rack wheels)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chagrin Falls, OH 44022
Manny
Job Details: 05/24/2023
"Cc unit leaking from the left side, verified and tub gasket is warped on the top left corner and water sipping through the gap and running down the door, unit needs the tub gasket.; ordrng 1 W11483553 (Tub gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID COOKTOP ELE
Model KCGS356ESS00
Near Chagrin Falls, OH 44022
Manny
Job Details: 05/24/2023
"Replace valve, customer tested burner and happy with the outcome, opt test ok"
We serviced a
KITCHENAID COOKTOP ELE
Model KCED600GBL01
Near Highland Heights, OH 44143
Manny
Job Details: 05/24/2023
"Cc unit glass is warped, verified and glass is a lot higher on the knobs side, and the knobs are pressed against the bezels and unable to use the knobs, unless the glass is pushed down, notice the cooktop wasnt attached to the base on the knobs side pushed unit up and noticed the cooktop screw holes stripped and no screws installed, tried installing a screw but falls right off, unit needs cooktop and screws.; ordrng 1 W11051484 (cooktop) and 6 WPY706189 (screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSF25C2EXW00
Near Cleveland Heights, OH 44118
Manny
Job Details: 05/24/2023
"Cc that unit reached temps and the just stopped working, verified and temps are at 70+ in both sections, noticed thermostat at the recommended setting, raised temp on thermostat and unit kicked on, lower it to 2 and unit shut off, 7 it needs thermostat.; ordrng 1 WP2315562 (thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Cleveland, OH 44108
Manny
Job Details: 05/24/2023
"Cc unit not producing ice, verify and ice maker stuck, ran force harvest and icemaker start the harvest but then gets stuck and never completed the harvest. Unit needs ice maker ; ordrng 1 WPW10300022 (icemaker)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
David R
Job Details: 05/24/2023
"Cc unit not turning on, getting and F6E2 error. Found F6E2, F6E3 error. Communication error codes. Will need main control and UI control. Gave estimate to customer; ordrng 1 W11429620 (Main control) and 1 W11135391 (UI control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Mentor, OH 44060
Dan
Job Details: 05/24/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees freezer section temperature at 33 degrees, nitrogen purged system, found leak at filter drier lock ring connection, unit needs new filter drier; ordrng 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11504447 (Lokring)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Solon, OH 44139
Corina B
Job Details: 05/24/2023
"Replaced the control, valve and harness. Good water pressure from supply line. Opt test ng. Called t/l Sterling Checked the water pressures 50 psi. Good pressure. Unit is in review with engineering. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Strongsville, OH 44136
David R
Job Details: 05/24/2023
"Cc completed no cool, loud humming. Dual Evap, wise motion compressor 134A. No frost pattern, temp at 75* both sections. Loud humming coming from comp, getting correct voltage. Loud humming and did cut off once while I was here. Will need a sealed system repair, compressor and inverter replacement. Compressor parts covered under 10 year warranty. Ordering compressor kit. ordrng 1 W11592009 (Comp)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Parma, OH 44129
David R
Job Details: 05/24/2023
"Cc gasket seal cracked. Took pics, snaps on and off. Ordering gasket seal, left FZ door vertical seal. ; ordrng 1 W11306508 (Vertical gasket seal)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Windham, OH 44288
Brian M
Job Details: 05/24/2023
Cc of noise Found coat hanger stuck on lint trap Removed coat hanger
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Aurora, OH 44202
Brian M
Job Details: 05/24/2023
Installed control and pressure switch OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/24/2023
"CC that there is frost and ice build up on the ff evaporator. Confirmed. Checked the thermistor from the control, 4.50 k ohms called BJ that is reading 42*. Thermistor is out of range. Steamed the ff evaporator, to check the location of the thermistor. Thermistor is in the correct location ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Willoughby Hills, OH 44094
Corina B
Job Details: 05/24/2023
"CC that there is a noise when its spinning. Confirmed. Squealing in the spin cycle. Will need a Gearcase, slide and Washplate ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slide) and 1 W10902814 (Wasplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Sheffield, OH 44054
Angel
Job Details: 05/24/2023
"Replaced control board, ui and fan with harness set temps opt test good."
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Perry, OH 44081
Dan
Job Details: 05/24/2023
"Customer complaint that unit is not spinning, ran drain and spin cycle, lid locks, unit did not spin, found belt jammed up in motor, speed sensor is broken off, unit needs new belt and speed sensor ; ordrng 1 WH01X27538 (Belt) and 1 WH03X32158 (Speed sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GF6NFEXTY00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/24/2023
Cc unit not cooling Found no frost pattern Compressor extremely hot and pulling less than 1 amp Needs sealed system repair ; ordrng 1 W10309994 (compressor) and 1 WP2188823 (evaporator) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
KENMORE REFRIGERATOR
Model 106.6021441
Near Wickliffe, OH 44092
Corina B
Job Details: 05/24/2023
"CC that there is water going into the ff section. Confirmed. Found the drain duck bill blocked with sediment. Cleared out the duck bill, cut the tip of the duck bills. Cleared the ice build up on the drain pan. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/24/2023
Cc unit not spinningFound capacitor damaged Replaced using truck stock OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
GE WASHER
Model GTW680BPL1DG
Near Jefferson, OH 44047
Dan
Job Details: 05/24/2023
"Part recieved is just the plastic console not the electronics, reordering user interface, part is out of stock so not scheduling return appointment ; ordrng 1 WH22X35757 (Ui)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Cleveland, OH 44134
David R
Job Details: 05/24/2023
"Cc cooked a sweet potato in unit, heard something spark and smoke everywhere, unit is unresponsive. Still has burning smell inside whole unit. Found burning smell coming from transformer, no voltage coming from control, open fuse. Could also have caused electrical damage to mag and shorted control. Ordering transformer, mag, cap, diode, control, filter board. ; ordrng 1 W11182110 (Control) and 1 W11371266 (Transformer) and 1 W10850446 (Cap) and 1 W11256462 (Diode) and 1 WPW10531156 (Filter board)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 05/24/2023
"Unit working as design customer wants me to level unit I did,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brook Park, OH 44142
Gabriel P
Job Details: 05/24/2023
Found unit in the garage explain customer that this unit is not designed for garage use but diagnose unit and found both side on 50 degrees temp and compressor overheating and throwing .80 amps ordering part listed ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Filter) and 1 W11546692 (Evaporator)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Lakewood, OH 44107
Angel
Job Details: 05/24/2023
"Cc that unit is getting frost on the top right hand side of the freezer door. Confirmed cc, frost building up warm air getting through gasket, steamed out gasket to have it properly seal because it was not sealing as should on the top right hand corner. Got gasket to seal properly opt test good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/24/2023
"Control is bad customer will not fix; ordrng 1 W11116592 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Conneaut, OH 44030
Dan
Job Details: 05/24/2023
"Customer complaint that unit is not making ice, ice maker will not cycle, ice maker is receiving 120vac , installed new ice maker , op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Lakewood, OH 44107
Marie V
Job Details: 05/24/2023
"Cc that unit stopped working. Confirmed, found thermal fuse open, vent was clogged Cust has bag full of lint that cleaned out from vent area. Still have the outside a little clogged, but i cant get to it, advise to call company to get to the window and clear it out. Cust will call back if they want to continue ; used 1 3392519 () from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Eastlake, OH 44095
Corina B
Job Details: 05/24/2023
CC that the unit is leaking from both side. Confirmed. Replaced the gasket. Raised the front feet up. Started a cycle let run for 30 minutes no leaks. Opt test ok
We serviced a
MAYTAG WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Dan
Job Details: 05/24/2023
"Customer complaint that unit is not spinning, found pulley loose, no damage, reinstalled, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, OH 44107
Marie V
Job Details: 05/24/2023
"Cc that top rack is falling down. Confirmed, replaced adjuster kit, tested it. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Bay Village, OH 44140
Angel
Job Details: 05/24/2023
"Cc that base of the freezer is puddling up and freezing with water. Confirmed cc, found that drain tube is clogged up will need to clear drain tube and steam out ice. Cleared out drain tube and ice opt test good."
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Painesville, OH 44077
Brian M
Job Details: 05/24/2023
CC, rug was still wet when coming out of her washer Advised that rugs are not recommended to be washed in the washer Rug will hold water and rubber backing will break off and clog drain pump
We serviced a
GE WASHER
Model GFW490RSK0WW
Near Painesville, OH 44077
Brian M
Job Details: 05/24/2023
"Cc unit not powering on Found control receiving power but sending Needs control ; ordrng 1 WH12X26034 (washing machine cont), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Cleveland, OH 44134
David R
Job Details: 05/24/2023
"Putting on drier, first 2 clogged, 3rd drier pushing back in place snapped steel line. Non repairable. Called whirlpool., unit is non repairable. Whirlpool will be reaching out for next steps. Gave file number to customer as well. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Mentor, OH 44060
Corina B
Job Details: 05/24/2023
"CC that the unit is leaking. Confirmed. Found there were stickers in the dispenser blocking the water flow. Removed the stickers. Started a cycle, let fill. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Cleveland, OH 44103
Manny
Job Details: 05/24/2023
"Cc unit no working, verified and unit agitated but no spinning, removed back cover and noticed a trickle of water coming from the bottom of the tub, and tub has a hole, motor, shifter have water in it. Unit needs gearbox, shifter, motor and outer tub; ordrng 1 W10882132 (tub-outer) and 1 W11665996 (Gearcase) and 1 W11614637 (Shifter) and 1 W11189163 (motor-drve)"
We serviced a
MAYTAG DRYER
Model MGD6630HW1
Near Ashtabula, OH 44004
Dan
Job Details: 05/24/2023
"Customer complaint that unit will run for a few minutes and then shut off and show an error code, ran diagnostics found f3e2(moisture sensor open or shorted) error code , unit needs new mov harness; ordrng 1 WPW10298258 (Mov)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorain, OH 44055
Angel
Job Details: 05/24/2023
"Cc that middle shelf was sliding forward when you open the doors on the ff section. Confirmed cc, unit needs to be leveled. Leveled unit opt test good."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/24/2023
pre heated 3 times and temperature was correct unit working as design
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/24/2023
"Customer did not know how to close the door on dispenser show her how to do it,opt test ok"
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Willoughby, OH 44094
Corina B
Job Details: 05/24/2023
"CC that the unit is clicking when its turned off. Confirmed. Checked the harness and the spark module plugged in. Disconnected the harness from the cooktop, still sparking. Will need a new harness and module. Part is out of stock. Office to reschedule ; ordrng 1 W11620523 (Harness) and 1 W11590249 (Module)"
We serviced a
GE STACK W/D
Model GUD27ESSMWW
Near Jefferson, OH 44047
Jason N
Job Details: 05/23/2023
"Cc unit not starting a cycle Ran diagnostics mode, found code 5 for mode shifter fault. Checked shifter operation, found corrosion under tub and all around transmission. Ran quick test cycle, found water leaking through tub seal and through transmission. Unit will need transmission, shifter and agitator replaced. Customer declined repair. Estimate only. ; ordrng 1 WH49X27325 (Agitator) and 1 WE49X28115 (Kit hardware) and 1 WH49X27322 (Kit transmission) and 1 WH18X27186 (Mode shifter asm)"
We serviced a
MAYTAG WASHER
Model A310
Near Beachwood, OH 44122
Brian M
Job Details: 05/23/2023
Cc of possible leak Removed panels and inspected no signs of water unit is completely dry inside and under unit Ran test cycle no leak detected Advised to watch
We serviced a
FRIGIDAIRE RANGE
Model FGEF3035RFA
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/23/2023
"Sensor probe is out of range 1076 ohms given estimate ; ordrng 1 316490000 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near North Ridgeville, OH 44039
Angel
Job Details: 05/23/2023
"Cc that unit stopped making ice on Sunday. Verified temps freezer was at 13* but it was in defrost mode and everything is frozen and working as designed. Verified ice maker and found ice jammed up on ice maker arm causing it not to cycle, removed ice and did a test cycle and cycle as should opt test good."
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Middleburg Heights, OH 44130
Manny
Job Details: 05/23/2023
"Replaced bake element, opt test ok"
We serviced a
GE STACK W/D
Model GUD27ESSJ0WW
Near Geneva, OH 44041
Dan
Job Details: 05/23/2023
"Customer complaint of rubber piece hanging from basket and unit is not spinning, unit spins, rubber piece is seal for tub ring, unit needs new tub ring ; ordrng 1 WH44X27617 (Tub ring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Beachwood, OH 44122
Brian M
Job Details: 05/23/2023
Cc unit leaking a lot Found installers used improper drain hose clamp And hose popped off drain tubeUsed customer supplied clamps Ran test cycle I OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Kirtland, OH 44094
Corina B
Job Details: 05/23/2023
"Replaced the harness, control, ui. Brought cores back for return. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Mentor, OH 44060
Jason N
Job Details: 05/23/2023
Installed main control. Ran bake test to 350 degrees. Let cycle several times. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mentor, OH 44060
Jason N
Job Details: 05/23/2023
Installed main control and damper control. Set temperatures to 3 in both sections. Advised customer to monitor temperatures for 48 hrs.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW0
Near Chagrin Falls, OH 44023
Bill
Job Details: 05/23/2023
"Cc right front element not heating, confirmed cc. Changed element with new element. Snapped quick pick of new element heating. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Joe O
Job Details: 05/23/2023
"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 4.24oz of r134a. Unit dropped into a 18in vac. Charged unit with 140psi nitrogen, sprayed down all accessible lines. No leak found. Called whirlpool tech line Spoke with Chris. Advised of issue. Stated it sounds like a internal leak. Unit up for review"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Shaker Heights, OH 44122
Marie V
Job Details: 05/23/2023
"Cc that unit is not cooling constantly, and that it stopped working for a day and today now is working. Took temps 41* fresh food section and 3* in freezer.verify thermostat operation and start device. Compressor stared when adjusted temp. But the temp is set to highest and still not is recommended temps, good frost pattern. Will need new thermostat and start device; ordrng 1 W10839843 (Thermostat) and 1 WPW10448874 (Start device), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Madison, OH 44057
Dan
Job Details: 05/23/2023
"Customer complaint that unit is leaking, confirmed, found unit leaking from fill valve, un8t needs new valve ; ordrng 1 WD15X26140 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/23/2023
Found pump not pumping water error code f4e3 ; ordrng 1 W11416362 (Pump) and 1 W11545764 (Float switch) and 1 W11410464 (Sensor)
We serviced a
GE WALL OVEN
Model JKD3000SN1SS
Near Burton, OH 44021
Brian M
Job Details: 05/23/2023
Installed panel OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Parma Heights, OH 44130
Manny
Job Details: 05/23/2023
"Replaced sump pump, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Willoughby Hills, OH 44094
Corina B
Job Details: 05/23/2023
"CC that the unit is not agitating. Confirmed. The unit is not agitating. Checked underneath found the Gearcase is leaking oil. Will need a Gearcase, motor, shifter, belt, cam, capacitor and Washplate; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W10913953 (Shifter) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Euclid, OH 44117
Corina B
Job Details: 05/23/2023
CC that the clothes are coming out wet. Confirmed. Found the vent outside blocked with lint. Was able to clean the vent from outside. Good airflow. Unit is cycling properly. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Strongsville, OH 44136
David R
Job Details: 05/23/2023
"Cc unit not cleaning correct, loud humming. Loud humming coming from diverter, error code for wash motor. Also found both top/bottom spray arms clogged up. Will need wash motor and spray arms. Wash motor covered 10 year parts ; ordrng 1 WPW10591570 (Pump wash motor) and 1 W10803178 (Spray arms) and 1 WPW10605345 (Spray arm)"
We serviced a
MAYTAG WASHER
Model PAV3240AWW
Near Strongsville, OH 44136
David R
Job Details: 05/23/2023
"Cc unit leaking, at that time customer did have a big comforter inside. Ran unit will front panel off. All connections are good, tightened more if needed. All components working and no leaks. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs315sdhz08
Near Strongsville, OH 44136
David R
Job Details: 05/23/2023
"Replaced main control, UI control and door switch. Checked wires bottom of door. All good. Not turning off. Good. Op Test Ok."
We serviced a
GE RANGE
Model JBP68H0K1BB
Near Painesville, OH 44077
Joe O
Job Details: 05/23/2023
"Cc: f3 error code, not heating, no oven light, burner not working properlyFound oven probe reading 4.4k ohms. Found switch for burner size not working. Needs oven probe and burner size switch; ordrng 1 WB24T10165 (switch rocker elem () and 1 WB21X22134 (sensor asm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near North Royalton, OH 44133
David R
Job Details: 05/23/2023
"Cc unit icemaker hasnt been working, unit not cooling. Found cut wires under door hinge, door is discontinued. Shorting at control board to compressor, voltage drops and compressor wont come on. Used valve on comp, thats when I found out voltage isnt working, now it becomes a sealed system compressor repair. Wrote all parts needed and also that door is discontinued. W10334261 black door discontinued, WPA3073101 lights 2x, W10309989 compressor, W11088499 control, WPW10251076 icemaker. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Westlake, OH 44145
Angel
Job Details: 05/23/2023
"Cc that freezer light was not turning on. Verified and found that the door switch was frozen shut cleaned it out and dried it and light started working, explained to customer to make sure when opening and closing door to do it dead on center to avoid from door not closing properly and causing issue to happen again because of frost buildup opt test good."
We serviced a
WHIRLPOOL DRYER
Model LGRS620PG0
Near Windham, OH 44288
Brian M
Job Details: 05/23/2023
Installed thermal cut offOP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44120
Manny
Job Details: 05/23/2023
"Replaced control, ran test cycle and control shorted, when unit started draining, checked pump and shorted, reordering control and ordering pump.; ordrng 1 W11557935 (Control) and 1 W11399437 (Pump) and 1 W11395618 (Cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Kent, OH 44240
Brian M
Job Details: 05/23/2023
Cc unit not keeping temps Unit showing 0 in freezer a 37 Unit is cooling properly Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near South Euclid, OH 44121
Joe O
Job Details: 05/23/2023
Installed thermistor. Defrosted. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
TAPPAN RANGE
Model n/a
Near Garfield Heights, OH 44125
David R
Job Details: 05/23/2023
"Cc unit bake not working. Unit over 30 years. No m/s. Found ignitor broken/ash white, not drawing enough amps. Replaced kit from t/s. Tested, heating and cycling. Op Test Ok.; used 1 12400035 ( Ignitor) from stock"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/23/2023
Installed spark module. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Mentor, OH 44060
Dan
Job Details: 05/23/2023
"Customer complaint that unit is not spinning properly, ran diagnostics found f7e1(basket speed fault) and f7e7(motor unable to reach target rpm) error codes, optical sensor in shifter is not reading basket, Unit needs new shifter; ordrng 1 W11212745 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PSC25HGSABB
Near Mentor-on-the-Lake, OH 44060
Dan
Job Details: 05/23/2023
"Installed new inverter, op test good"
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Willoughby, OH 44094
Dan
Job Details: 05/23/2023
"Customer complaint that ice is clumping in bin, found ice maker mold leaking, unit needs new ice maker ; ordrng 1 WR30X10093 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Parma, OH 44134
Angel
Job Details: 05/23/2023
"Cc that unit finished a cycle and on the next one unit would not do anything. Ran diagnostics and found error code F7E3 and F7E4 both for basket engagement and disengagement failure, so I replaced the actuator tested unit and started working as should opt test good. Also recommended customer to change foil vent on dryer for a semi rigid or rigid vent.; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mayfield Heights, OH 44124
Dan
Job Details: 05/23/2023
"Customer complaint that unit is not starting , found thermal fuse open, installed new thermal fuse and thermostat, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Kent, OH 44240
Brian M
Job Details: 05/23/2023
Cc fridge not cooling Found return vents clogging Removed clog Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bedford, OH 44146
Corina B
Job Details: 05/23/2023
CC that the unit is not cooling. Confirmed. Found there is frost build up on the evaporator cover. Will need a new heater. Part is out of stock. Office to reschedule appointment. ; ordrng 1 W11650662 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVBL2
Near Solon, OH 44139
Bill
Job Details: 05/23/2023
"Cc water continues to dispense after release of the switch, confirmed cc placed cup against switch, when removed the water continued. Seen switch stick for a moment before releasing. Gave customer estimate on job, customer chose not to continue repairs at this time.; ordrng 1 WP12575502, (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model Mvw6200kw1
Near Cleveland, OH 44143
Manny
Job Details: 05/23/2023
"Cc unit not working, verified and unit is taken apart , hooked UI back and ran diagnostics, found codes F1E1 for control issues and F2E1 key stuck in keypad, unit will need main control, customer will purchase control and replace it himself.; ordrng 1 W11519742 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE RANGE
Model 911.719881
Near Cleveland, OH 44109
Gabriel P
Job Details: 05/23/2023
"Found ignitor open ; ordrng 1 Wb2x9154 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near South Euclid, OH 44121
Manny
Job Details: 05/23/2023
"Cc unit stays on but not display, verify and unit stuck in a drain cycle, try resetting but no response, drain pump its not working, unit needs control and pump; ordrng 1 W11567712 (Control) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Beachwood, OH 44122
Jason N
Job Details: 05/23/2023
"Installed water level switch. Ran auto test cycle. All functions passed. Started quick wash cycle and canceled to drain. All functions passed, no faults. Op test good."