We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ravenna, OH 44266
Brian M
Job Details: 12/21/2021
Installed controlsRan test cycle and calibration OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Ravenna, OH 44266
Brian M
Job Details: 12/21/2021
"Cc unit not washing Found sump assembly humming but not running Needs sump assembly Would like control just in case Customer has a Lowes warranty and has to reach out to Lowes ; ordrng 1 WPW10591570 (pump&motor) and 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Mentor, OH 44060
Jason N
Job Details: 12/21/2021
"Installed vent assembly. Cleared codes. Ran diagnostics cycle. No faults at end, no leaks from vent assembly. Op test good. Retrieved control for return."
We serviced a
WHIRLPOOL RANGE
Model GR399LXHS1
Near Cleveland, OH 44113
Gabriel P
Job Details: 12/21/2021
Found control shutting off and sparking when it does shut off need control but is discontinued cannot be repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW01
Near Kent, OH 44240
Brian M
Job Details: 12/21/2021
"Cc led out Found led dim Needs led module ; ordrng 1 W11527432 (Led), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Chesterland, OH 44026
Jason N
Job Details: 12/21/2021
Installed gearcase. Ran auto test and calibration. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Cleveland, OH 44115
Marie V
Job Details: 12/21/2021
"Replaced main control, and started a cycle. Pass.op test okBrought core for return"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Eastlake, OH 44095
Joe O
Job Details: 12/21/2021
Installed control and bulb. Tested. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Mayfield Heights, OH 44143
Corina B
Job Details: 12/21/2021
Replaced the bake element. Heated oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Elyria, OH 44035
Angel
Job Details: 12/21/2021
Replaced heater tested unit to make sure it wasnt leaking. Opt test ok.
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Sheffield, OH 44054
Angel
Job Details: 12/21/2021
Replaced burnt wire to cavity thermostat the thermostat and control board tested unit. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Ashtabula, OH 44004
Dan H
Job Details: 12/21/2021
"Customer complaint that tub fell, tub is mounted and supposed to be free floating, unit is making a loud squealing noise, found gear oil on pulley and belt, unit needs gearcase, pulley kit, and belt; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Conneaut, OH 44030
Dan H
Job Details: 12/21/2021
"Installed new control, drain hose, and drain pump, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Kent, OH 44240
Brian M
Job Details: 12/21/2021
Cc unit not making selections Found lid latch not functioning Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Kent, OH 44240
Brian M
Job Details: 12/21/2021
Installed valve and icemaker Ran test harvest OP Test Ok
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Eastlake, OH 44095
Joe O
Job Details: 12/21/2021
"Cc: clacking noise during agitate, not agitating properlyFound no stored error codes. Ran auto test. Found unit not shifting to agitate. Found actuator failed. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test okActuator covered under 1 year part warranty; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Grafton, OH 44044
David R
Job Details: 12/21/2021
"Cc unit not cooling, both sections. Temp both sections in 70s. No frost pattern on any evap. Put valve on compressor. Not running 10 inch vacuum, while comp running 25 inch vacuum. Customer has extended warranty parts/ labor. Put 140 nitrogen, could hear slight noise from FF evap. Ordering evap, filter drier ** requesting double labor ** 4 job count; ordrng 1 W11492867 (Evap) and 3 WPW10143759 (Drier)s, used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
MAYTAG WASHER
Model LAT9757AAE
Near Strongsville, OH 44149
David R
Job Details: 12/21/2021
"Cc unit not draining, unit came off balance and leg flew out, customer had someone put leg back on. Looked underneath, somehow belt loosened up and came out of place. Corrected belt to motor. Ran cycle, unit is agitating, spinning and draining. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
Gabriel P
Job Details: 12/21/2021
"Replace all parts,opt test ok ; ordrng 1 WPW10635022 (Seal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Garfield Heights, OH 44125
Marie V
Job Details: 12/21/2021
"Cc that the unit is showing error codes. Unit was unplugged, plugged back in error code started showing F8E4 overflow. Look underneath unit no found main water was loose and it was leaking water all over. Corrected issue and pulled unit out, found it has a hose from old unit, installed new hose, tested unit. No leaks , no error codes. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HB00
Near Conneaut, OH 44030
Dan H
Job Details: 12/21/2021
"Installed new broil element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Kent, OH 44240
Brian M
Job Details: 12/21/2021
Installed dispenser Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 12/21/2021
"Installed new bellow, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Aurora, OH 44202
Brian M
Job Details: 12/21/2021
Cc unit not draining Found line kinked Fixed Line OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/21/2021
"Cc unit not draining or completing cyclesFound unit bottom full of water. Pressed cancel drain, nothing from the drain pump. Checked power to drain pump, 0v. Ohmed out drain pump, drain pump shorted, reading 4.3ohms, should be 15-30ohms. Tried new drain pump, still no power from control board. Shorted drain pump damaged control board. Unit needs drain pump and control board. Customer not repairing, estimate only. ; ordrng 1 W11225084 (Control board), used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Eastlake, OH 44095
Joe O
Job Details: 12/21/2021
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Cleveland, OH 44103
Manny
Job Details: 12/21/2021
"Replaced part ordered unit still running, customer had unit in a cycle when I got here, after replacing the part unit started just by pressing the start button, call BJ to asked him if this unit have to complete the cycle before you can start another one, he said hes not sure and advise calling techline, calling techline spoke to Steve, explain the issue he said unit will continue the cycle until is done, even if door is open and shut again."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Parma, OH 44134
Gabriel P
Job Details: 12/21/2021
"Snap seal ,back in opt test ok"
We serviced a
JENN-AIR RANGE
Model JGD3536WB01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/21/2021
Could not complete job as the burner head screws that were ordered are not correct. Ordering correct burner head screws. Crediting cost for incorrect screws towards cost for correct screws.; ordrng 10 WP3368921 (Burner head screw)s
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44119
Joe O
Job Details: 12/21/2021
Customer did not have pop. Did not want to pay svc. Did not look at unit. Customer to contact after getting pop.
We serviced a
WHIRLPOOL REFRIGERATOR
Model 2RS588FIHZ00
Near Brook Park, OH 44142
Gabriel P
Job Details: 12/21/2021
When arrive unit was unplug also all food was throwing away cause of the bad smell so plug in unit and started looking for oil leaks customer said it was leaking in both sides I didnt find anything no oil leak any where check evaporator for frost pattern confirm is good temperature dropping everything that I check working as design customer will like a second opinion ; schdld next appmnt for 12/21 TUE !
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Geneva, OH 44041
Dan H
Job Details: 12/21/2021
"Installed new led module and led control, nothing running with new control, reinstalled old led control, reordering led control; ordrng 1 W10830288 (Cntrl)"
We serviced a
MAYTAG DRYER
Model MEDB980BW0
Near Aurora, OH 44202
Brian M
Job Details: 12/21/2021
Installed belt abs idler pulley OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB3
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/21/2021
"Ran diagnostic found error code f8e1 slow drain and error code F7E1 no heat delete error code ran auto test and heater turn on to 100 degrees found a short on element thats why is not turning on giving estimate ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF620HGJ5WW
Near Avon, OH 44011
Gabriel P
Job Details: 12/21/2021
"Leaking from pump seal but no part available,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/21/2021
Replace drain pump and still not draining then replace hose is still not draining notice there was another drain hose connected but longer remove one hose and use the longer one by it self and it work it started drain opt test ok
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PRS00
Near Aurora, OH 44202
Brian M
Job Details: 12/21/2021
Cc that sometimes unit will not start or when it does the screen dies out Found control to be dim while running bake then it went out completely but still running Needs microcomputer 8303883 is no longer available ; ordrng 1 8303883 (Microcomputer)
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Euclid, OH 44143
Joe O
Job Details: 12/21/2021
Installed drain pump. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near University Heights, OH 44118
Joe O
Job Details: 12/21/2021
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Richmond Heights, OH 44143
Joe O
Job Details: 12/21/2021
Installed ui. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Garfield Heights, OH 44125
Marie V
Job Details: 12/21/2021
"Replaced stop and tub wheel, unit has wheel on top rack broken. Used the 14.75 that we charged extra to cust, to order part thats broken.; ordrng 1 W11240839 (Wheel) and 1 Weowecust"
We serviced a
GE RANGE
Model PGB915SET3SS
Near Cleveland, OH 44128
Marie V
Job Details: 12/21/2021
"Cc that the bake button is not too good you have to press a few times to get it to work, that the oven takes too long to get to temp and that one of the knobs is twisted. Unit will need new control , gas valve and ignitor. Replaced ignitor from T/S so at least cust has the oven available to use. Control and valve will have to come back. Office will contact once they have eta on the parts. ; ordrng 1 WB27K10379 (Control) and 1 WB21K10117 (Valve gas), used 1 SHIPPING (shipping and handling), and 1 12400035 (IGNITER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Kirtland, OH 44094
Joe O
Job Details: 12/21/2021
"Cc: off balanceFound suspension rods failed. Needs suspension rodsCustomer does not want to repair at this time ; ordrng 1 W10780045 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model CFE28USHBSS
Near Austinburg, OH 44010
Dan H
Job Details: 12/21/2021
"Customer complaint that unit is not cooling and touch screen on display is not working, Confirmed, found fresh food section evaporator fan not running, touch screen display is not working, unit needs new fresh food section fan and user interface ; ordrng 1 WR60X26866 (Ff fam) and 1 WR55X29506 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW0
Near Willoughby, OH 44094
Dan H
Job Details: 12/21/2021
"Customer complaint that unit is not working, started drain and spin cycle, unit is not draining , drain pump is receiving 120vac, unit needs new drain pump , customer will replace drain pump themselves"
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/21/2021
Cc of unit not drying clothes well Advised on sensor and how mixed loads will effect it Advised to try on timed dry Unit is functioning as designed Also advised on extra power button
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/21/2021
"Cc unit working properly with exceptionsCustomer stated the unit has not had to be reset since last service date, but after he turned the ice maker back on the water fill is not correct. At this point pantry UI is still disconnected. Called wp techline, Andrew, replace pantry ui and harness. ; ordrng 1 WPW10769076 (Pantry Ui) and 1 W11170612 (Pantry harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Aurora, OH 44202
Jason N
Job Details: 12/21/2021
"Installed damper control. Ran damper test 121, no abnormal noise, op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lakewood, OH 44107
Manny
Job Details: 12/21/2021
"Cc unit not cooling in RC, ran diagnostics all components checked out, removed evap cover to verify notify is blocking the airflow. Fan is operational but little air flow to RC, found tape covering the air channels in the RC foam. Removed tape from foam and good air flow, advise customer to monitor the unit and allow 8 to 12 hrs for temperature to equalize. Unit is cooling, opt test ok"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near South Euclid, OH 44121
Manny
Job Details: 12/21/2021
"Replaced motor and belt, ran normal cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Lyndhurst, OH 44124
Manny
Job Details: 12/21/2021
"Cc unit not cooling and making a humming noise, unit is humming, compressor is seized up and humming, unit will need a compressor and filter replaced, unit is an R600. Im not R600 or lock ring yet Office to schedule with me w/ R600 and lock ring tech. ; ordrng 1 W11370574 (Compressor) and 1 W10843121 (Filter drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 12/21/2021
"Replaced heating element, ran test cycle, cycle finish without errors opt test ok!"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Newbury Township, OH 44065
Jason N
Job Details: 12/21/2021
"Cc unit odorsCustomer states unit leaves odors on clothing. Advised customer to run clean washer cycles with Affresh or alternately bleach or white vinegar. Recommending to replaced bellow gasket as it is molded. Gasket not showing in stock Marcone, office to contact customer with next service date. ; ordrng 1 W11106747 (Bellow)"
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Ashtabula, OH 44004
Brian M
Job Details: 12/21/2021
Cc no cool Found system to on abs running and at room temp Tapped system unit is in a 25 inch vac amp draw less than 1 on compressor Filled with 140 psi of nitrogen sprayed all visible lines no leaks on outside Called whirlpool, Non repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Elyria, OH 44035
Gabriel P
Job Details: 12/21/2021
Found slow pressure going to unit but it should still come out of dispenser and icemaker cause it was before also steam resorver tank it was not frozen filter not releasing pressure ordering and valve ; ordrng 1 W11524655 (Valve) and 1 W11346623 (Filter housing)
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Cleveland, OH 44111
Corina B
Job Details: 12/21/2021
"Replaced the control. Opt test ng. Checked the voltage at the igniter 120 volts. Found the broil was replaced not the bake. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok. Office to refund money; used 1 12400035 (IGNITER), 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ0
Near East Cleveland, OH 44112
Corina B
Job Details: 12/21/2021
"Replaced the gear case, shifter, motor, cam, belt capacitor and agitator. Ran a calibration. Unit is not hooked up. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Bedford, OH 44146
David R
Job Details: 12/21/2021
"Cc of drawer coking off or coming off track. Inspected drawer and tracks. Nothing broken of missing. Found power cord is coming up and going under drawer, could be causing drawer to come off track, corrected. Let customer know that drawer is good. Advised of nothing to heavy in drawer. Calling techline to document that unit is good, 7732541108. Op test ok."
We serviced a
WHIRLPOOL COOKTOP ELE
Model KSEG950ESS2
Near Cleveland Heights, OH 44106
Corina B
Job Details: 12/21/2021
Replaced the cooktop. Opt test ok
We serviced a
KENMORE WASHER
Model 110.514251
Near Avon Lake, OH 44012
Angel
Job Details: 12/21/2021
Replaced latch ran a calibration and teste the door lock function. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brecksville, OH 44141
David R
Job Details: 12/21/2021
"Replaced console control and panel. Started up. All options working, good. Op test ok."
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Avon Lake, OH 44012
Angel
Job Details: 12/21/2021
"Replaced motor, moisture sensor harness and broken belt switch will have to return to home because blower wheel broke trying to take off. Ordering blower wheel.; ordrng 2 WP697772 (Blower wheel)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
David R
Job Details: 12/21/2021
"Cycle power off to unit. Replaced icemaker, ran a harvest test and called for water. Good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS2
Near University Heights, OH 44118
Corina B
Job Details: 12/21/2021
Replaced the ice maker. Cycled. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Avon Lake, OH 44012
Angel
Job Details: 12/21/2021
Cc that unit was not simmering would always boil water. Ran diagnostics and found error code F6E0 ui lost communication will be ordering ui and also replaced infinite switch that customer was complaining about. Tested unit and unit was working as designed turns on and off as should at the different settings. Called BJ because customer says its not supposed to do that. BJ explained customer the same answer i gave her but was not happy with answer so i called whirlpool tech line and spoke with Travis and explained issue and answered the same response unit is working as designed and it will get to the point it will boil the water and unit does not have a setting for simmer gave customer, and also ordering ui because of error code.; ordrng 1 W11335274 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS08
Near Shaker Heights, OH 44122
Corina B
Job Details: 12/21/2021
Replaced the motor and ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS01
Near Bay Village, OH 44140
Angel
Job Details: 12/21/2021
"Cc that unit has shattered outer glass and bent handle. Confirmed the outer glass is shattered and door handle is bent will need to be replaced. Customer Tried to get authorization for coverage but was denied will be giving the customer an estimate. Gave estimate to customer. Opt test ok.; ordrng 1 W11455430 (Glass door) and 1 W11110499 (Handle), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Independence, OH 44131
David R
Job Details: 12/21/2021
"Cc unit not heating or spinning. Found open thermal fuse. Replaced from t/s. Tested. Good, heat cycling. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near North Royalton, OH 44133
David R
Job Details: 12/21/2021
"Cc unit not heating. Ran diagnostics, no error codes. Ran through diagnostics test, at the end the heater did come on and I poured water on element to show customer. Heater checks good. Filled up rinse aid and set to level 4. Went through another diagnostics, rinse aid is coming out dispenser correctly, good. Looked through owners manual, for improved drying make sure to use Rinse Aid and Heat Dry option for best best results unit can preform, if needed can air dry as well. Unit is good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chesterland, OH 44026
Corina B
Job Details: 12/21/2021
CC that there is a loud noise in the spin. Confirmed. Found the pulley is melted. Replaced the cam from t/s. Ran a calibration. Opt test ok. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. ; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Strongsville, OH 44136
David R
Job Details: 12/21/2021
"Cc unit banging around hitting side to side, said they just leveled unit. Unit level checks good. Pushed down on suspension, checks good. Ran diagnostics, hot/cold reversed error. Corrected hot and cold lines, went into manual diagnostics, good. Ran diagnostics test, all components working correctly. Ran a factory calibration. Good. Ran a rinse and spin with load inside. Good. Advised to make sure load is even. Good. Op test ok."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Huntsburg, OH 44046
Corina B
Job Details: 12/21/2021
"CC that there is a pf. Called t/l Andrew to run an extension cord to a different outlet thats not on the same circuit as the washer outlet. If it keeps happening to replace the wire harness, filter. Started a quick cycle with the voltage started at 113 volts dropped to 105 volts. Called BJ replace the parts. ; ordrng 1 W11316771 (Filter) and 1 W11316252 (Harness) and 1 W11316254 (Cord)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Strongsville, OH 44149
David R
Job Details: 12/21/2021
"Replaced FZ light. Good, op test ok."
We serviced a
GE WASHER
Near Newbury Township, OH 44065
Jason N
Job Details: 12/21/2021
"Cc unit temperatures not correctCustomer stated when running hot or warm cycle its often ends up being cold after. Ran diagnostics, found code 14 for lid lock fault and 25 for out of balance. Ran manual valve tests, both hot and cold valves function normal. Started normal load on hot water, observed valves function. Cold valve open for too long, can see hot water line pulsing as if valve is trying to open. Suspect main control not property controlling the opening of both valves for mixing. ; ordrng 1 WH22X32357 (Control)"
We serviced a
MAYTAG RANGE
Model MER5765RAQ
Near Chardon, OH 44024
Corina B
Job Details: 12/21/2021
Replaced the burner. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Painesville, OH 44077
Joe O
Job Details: 12/21/2021
"Cc: intermittent loud screechingCustomer stated in some cycles the screeching is louder then others. Found error codes f0e3(overload) and f2e1(stuck key). Ran auto test. Unit not shifting properly. Found loud grinding noise during agitation. Found gear case leaking oil. Grinding coming from internal gear case. Needs gear case, clutch, and sliderCustomer does not want to repair at this time; ordrng 1 W11455453 (Gear case) and 1 W10734521 (slider) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Cleveland Heights, OH 44118
Manny
Job Details: 12/21/2021
"Cc unit has error code on display, verify and found F7E1, set unit to test cycle heard belt slipping, replaced belt and ran test cycle once again, no more noise coming from belt, test cycle finished and no error codes at the end. Opt test ok!"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM8
Near Rocky River, OH 44116
Angel
Job Details: 12/21/2021
Cc that unit is leaking and has ice buildup on freezer floor. Confirmed freezer is full of ice looked in back of unit and has the duck bill drain and is all clogged up replaced with service pointer one which covers just part. Cleared out all ice and drain tube installed the new p trap drain tube. Opt test ok.; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
MAYTAG DRYER
Model MGD5500FW1
Near Lakewood, OH 44107
Angel
Job Details: 12/21/2021
Cc that unit was rumbling. Ran unit and was vibrating loud. Took apart unit and found that blower wheel was packed with lint cleaned all lint reinstalled all panels tested unit and started and was sounding as should. Also recommended customer to get the foil vent replaced because it is a fire hazard and to clean out vent. Opt test ok. Opt
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/20/2021
"Cc that the unit is not making ice all the time is too slow and it started making a noise. Confirmed found evap full with frost, and bimetal open. Will need to be replaced. Removing the tab the plastic I the slider broke. , will order no charge to cust on that part.; ordrng 1 W11032800 (Evap harness) and 1 W10625068 (Bracket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF1A
Near Willoughby, OH 44094
Brian M
Job Details: 12/20/2021
Uninstalled unit Replaced control (located at the backside lower portion of unit) Ran test cycle Advised to watch
We serviced a
KENMORE WASHER
Model 11024922200
Near Chesterland, OH 44026
Brian M
Job Details: 12/20/2021
Cc unit will not spinFound coupler broken Replaced using back stock ; used 1 285753A (Motor coupling) from stock
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFA
Near Painesville, OH 44077
Jason N
Job Details: 12/20/2021
"Cc unit valve not movingFound LF burner valve seized, will need replaced. ; ordrng 1 5304506549 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44128
Marie V
Job Details: 12/20/2021
"Replaced control and then replaced UI, the new UI was not good, the numbers werent lighting all the way. Told cust to monitor unit but that the power comes from Control board. Op test ok. Tested dispenser worked, ice maker fan started working. Brought cores for return"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Avon Lake, OH 44012
Angel
Job Details: 12/20/2021
Cc that knobs were broken or bent. Confirmed there were 2 knobs broken and the valve stems bent. Replaced the whole manifold assembly and knobs tested unit. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Jason N
Job Details: 12/20/2021
"Cc unit not spinning out clothesRan diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Customer stated it would get stuck on wash and then he would try to turn it to spin and it wouldnt spin. Ran load test with towels on normal cycle. Unit sensed, filled with water and advanced to wash cycle. Canceled cycle and switched to drain and spin. Unit spinning soothing out properly. Could not find any issues with unit at this time, unit is working as designed."
We serviced a
KENMORE DRYER
Model 11076408150
Near Mentor, OH 44060
Jason N
Job Details: 12/20/2021
"Installed motor. Op test no good. Unit will not turn on. Pulled unit apart and tested all components. All checked good. Traced power through unit, found 0v to motor L1 contact. Traced back through, found door switch wire broken, looks to have been rubbing on drum. Repaired wiring. Ran op test, good tumble and heat. Op test good.; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Chardon, OH 44024
Joe O
Job Details: 12/20/2021
"Cc: not coolingTurned cooling on. Found compressor not running. Inverter receiving proper power. Hooked up compressor tester. Compressor running. Needs inverter box; ordrng 1 W10893917 (invrtr-box), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Joe O
Job Details: 12/20/2021
Cc: runs a couple loads then unit overflowsFound error codes f8e3(overflow conditions). Pressure hose checked good. No cracks or kinks found. Replaced water valve. Ran auto test and calibration. Ran normal cycle. Unit filling to proper levels. Unit not siphoning. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Novelty, OH 44072
Joe O
Job Details: 12/20/2021
"Cc: not spinning, randomly startedFound error codes f8e1(long fill). Customer stated the do not use hot water. Hot water shut off to unit. Stated they always use cold water setting. Ran auto test and calibration. Found belt squealing. Unit is shifting, agitating, draining and spinning. Attempted to run quick cycle, unit will not start normal cycle. Needs control, belt, and latchLatch out of stock. Office to reschedule ; ordrng 1 W11481108 (Control) and 1 W11239857 (belt) and 1 W11394572 (Latch)"
We serviced a
FRIGIDAIRE RANGE
Model FGEF306TMFA
Near Euclid, OH 44132
Jason N
Job Details: 12/20/2021
Installed control board. Ran bake tests on upper and lower ovens to 350 degrees. Both preheated and kept stable temperature. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM2
Near Olmsted Falls, OH 44138
David R
Job Details: 12/20/2021
Replaced drain hoses and pump. Tested. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/20/2021
Installed hinge OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Avon Lake, OH 44012
Angel
Job Details: 12/20/2021
Replaced ice maker ran a harvest and fill test and passed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 12/20/2021
Replace ui opt test ok
We serviced a
KITCHENAID RANGE
Model KERA807PSS02
Near Cleveland, OH 44135
Gabriel P
Job Details: 12/20/2021
"Found bad switch customer did not needed burner. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Conneaut, OH 44030
Dan H
Job Details: 12/20/2021
"Installed new igniter and dsi board, op test no good , gas valves both ohm at 203ohms broiler is working, ordering gas valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11449506 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Berea, OH 44017
David R
Job Details: 12/20/2021
"Customer had POP 12/6/21. Customer complaint, unit would not turn on. Ran diagnostics, no error codes. All components working correctly. Ran a normal cycle, unit coming on every time. Might be user error. Showed customer all options working correctly. Unit is good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma Heights, OH 44130
David R
Job Details: 12/20/2021
"Replaced lid latch, cam, actuator. No codes. Ran diagnostics and calibration, good. Raised drain hose higher to meet correct height. All components working. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 12/20/2021
Installed led module. Op test ok