We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Moreland Hills, OH 44022
Brian M
Job Details: 09/01/2021
Cc of leak but he fixed it He stated he found the insulation inside hinges and getting wet He removed it and has ran it several times with no leakAdvised to watch
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Solon, OH 44139
Jason N
Job Details: 09/01/2021
"Cc unit codes f3e1 Customer stated its the dryer that needs service not the washer. Ran entitlement for dryer, under yr. Ran diagnostics, found code f3e1 for exhaust thermistor shorted/open. Checked thermistor resistance from control board. Reading 20.5k ohms at room temp. Ran dryer op test for 10 minutes on timed dry high temp. Unit cycling heat on and off properly. Checked airflow at vent outlet. Good airflow. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/01/2021
Replaced door
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ashtabula, OH 44004
Joe O
Job Details: 09/01/2021
Cc: wet clothes at the end of cycleCustomer stated when washing rugs unit would not spin out properly. Customer stated unit has been functioning properly recently. Advised customer of off balance loads. Found error code f7e7(motor unable to reach target rpm). Found unit is not corner balanced. Leveled. Ran auto test and calibration. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Ashtabula, OH 44004
Joe O
Job Details: 09/01/2021
"Cc: oven not working, light not shutting off, door unevenFound control sending constant power to light. Found switch is functioning properly. Found inner door panel is warped. Found outlet has an open ground. Needs control, and inner door panelAdvised customer to have outlet grounded. Needs electrician for outletControl and panel show out of stock. Office to reschedule; ordrng 1 W11258611 (cntrl-elec) and 1 WP9761344 (liner-door)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Jeff M
Job Details: 09/01/2021
Somehow I manage to order the wrong part I took the part number right off the icemaker its a different part number but it is the correct one; ordrng 1 241798233 (Icemaker)
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Berea, OH 44017
Marie V
Job Details: 09/01/2021
"Cc that the unit makes a loud noise when running. Confirmed,. Unit is squeaking loud noise is coming from pulley , it will need dryer kit. Rollers , belt and pulley. Will need second tech to come back for repair. Is a stack unit and is on a closet. No shipping charge because one of the parts is a T/S. Cust will call if they want to continue. ; ordrng 1 4392067 (Dryer kit) and 1 WPW10112954 (Belt)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Amherst, OH 44001
Marie V
Job Details: 09/01/2021
"Took POP. Cc that the unit is not drying dishes. Ran diag, no error codes , let unit do the auto test, no error codes by the end on the cycle. Took temps 160*. Advised cust to run hot water at the sink before starting unit and use rinse aid to help unit dry dishes better. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Grafton, OH 44044
David R
Job Details: 09/01/2021
"Cc unit smells like burning when taking clothes out. Went through diagnostics and tested heat coming from back of unit. Higher than normal. Operating thermostat is malfunctioning. Ordering ; ordrng 1 Wp8577274 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Westlake, OH 44145
David R
Job Details: 09/01/2021
Replaced rails and brackets in FZ. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Sheffield Lake, OH 44054
Marie V
Job Details: 09/01/2021
"Cc that the unit stopped cooling. Unit was plugged in but thermostats turned off. Turned back on and removed evaporator cover. Waited 10 min. No frost, put kill a watt meter compressor is pulling 0.44 amps. Low on refrigerant. Put pricing valve from T/S. Unit is on a vacc. Unplugged it started stabilizing unit has a leak will need sealed system work. Called whirlpool tech line Brian. This unit does not have second to the 5 year warranty on sealed system. Said to try to call whirlpool and see if they help with repair.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rocky River, OH 44116
David R
Job Details: 09/01/2021
"Tub ring has been damaged (took pics), will order out and replaced basket at same time.***requesting double labor ; ordrng 1 WPW10531289 (Tub ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Royalton, OH 44133
David R
Job Details: 09/01/2021
"Replaced icemaker, ran test 57 and 45. Called for water. Give time to start making ice. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bay Village, OH 44140
Marie V
Job Details: 09/01/2021
"Cc that the unit is having some problems with the doors not closing and a noise that was very loud on fresh food section and then it stopped. Confirmed found fresh food section evaporator frozen all the way. Took temp found 47* on fresh food section and 0* on freezer. Took unit out and check evaporator thermistor, has 33kohms. Unit will need control board and evapo fan and harness. ; ordrng 1 WPW10675033 (Control) and 1 W11087438 (Motor evap harness), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, OH 44145
Marie V
Job Details: 09/01/2021
"Cc that the unit is making a loud noise. Couldnt get a loud noise from unit , only a pitch noise and it was not too loud to find where it was coming from. Took unit off and inspected seals, blower wheel, rollers and motor. All check out good. Added zoom spout to pulley,. And ran unit. Ran unit just the motor couldnt get the noise complaint. Advice cust to monitor unit. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Parma, OH 44130
Manny
Job Details: 09/01/2021
"Cc unit filing and wont advance the cycle, unit is working as designed, explained to customer that if unit is out of balance and cant self adjust, the unit will stop the cycle until the customer fix the load and restart unit. Ran calibration and manual test op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Maple Heights, OH 44137
Corina B
Job Details: 09/01/2021
CC that the unit will lock and not work. Confirmed. No error codes. Found the drain pump wire harness broken. Repaired the wires. Started a cycle. Opt test ok.
We serviced a
JENN-AIR WALL OVEN
Model JJW2830IM00
Near North Royalton, OH 44133
Manny
Job Details: 09/01/2021
"Cc unit paint peeling on bottom of top oven cavity, also she explained that the first time she used the oven there was a paint bubble like formation, when she wiped it paint came off confirmed paint is coming off as if it was burning up, contacted wp tech line to report the issue talked to Bruce from tech line, Bruce required pictures sending them through service matters"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Garfield Heights, OH 44125
Corina B
Job Details: 09/01/2021
"CC that there is a fault code. Confirmed. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Ran the encoder test passed. Checked the led light flashing. Will need a new control and ui; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44128
Corina B
Job Details: 09/01/2021
Replaced the shifter. Opt test ok
We serviced a
KITCHENAID WALL OVEN
Model KEBU208SSS03
Near Chagrin Falls, OH 44023
Jason N
Job Details: 09/01/2021
"Installed pressure sensor. Checked reservoir thermostat sensor, sensor checked good. Pulled water line from reservoir, confirmed water in reservoir. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/01/2021
"Follow all steps of seal system,opt test ok ; used 3 Tjaf1200 (1/4 od tube ext) from stock"
We serviced a
MAYTAG FREEZER
Model WZF79R20DW03
Near North Royalton, OH 44133
David R
Job Details: 09/01/2021
"Replaced door switch, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWB02
Near Westlake, OH 44145
Gabriel P
Job Details: 09/01/2021
"Replace filter housing,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL2
Near Wellington, OH 44090
David R
Job Details: 09/01/2021
"Replaced wash pump, drain pump and dispenser. Dispenser gasket was ripped. Tested. Ran diagnostics. Good. Op test ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Elyria, OH 44035
Gabriel P
Job Details: 09/01/2021
"Replace actuator,opt test ok"
We serviced a
KENMORE DRYER
Model 110.8640712
Near Cleveland, OH 44119
Jason N
Job Details: 09/01/2021
"Installed dryer repair kit. Ran dryer op test. No abnormal noises, good heat and airflow. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Cleveland, OH 44109
Manny
Job Details: 09/01/2021
"Installed evap fan motor and ice maker, ice maker will need a bail arm ordering bail arm.; ordrng 1 WP627792 (IM bail arm)"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near North Olmsted, OH 44070
Manny
Job Details: 09/01/2021
"Cc unit wont operate at all, found errors F6E2 and F6E3 main board not communicating with the ui and ui not communicating with main board, unit will need UI and main board replaced. Ordering main control and console ui. Office to contact customer when parts are available.; ordrng 1 W11135391 (Console) and 1 W11429620 (Electronic control)"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 09/01/2021
Installed the new part op tested good. Actuator
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Novelty, OH 44072
Brian M
Job Details: 08/31/2021
Cc unit not igniting or when it does its says cooktop on Found knobs broken For safety reasons knobs need replaced Customer can install knobs ; ordrng 2 W11517334 (Knob)s
We serviced a
GE REFRIGERATOR
Model TBX21ZRBR
Near Perry, OH 44081
Joe O
Job Details: 08/31/2021
"Cc: not coolingFound compressor not running. Ohmed out compressor, found compressor winding open. Needs compressorUnit is r12 system, and cannot find parts"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Bedford, OH 44146
Corina B
Job Details: 08/31/2021
CC that the unit turns on but does not stay on. Checked the igniter 3.6 amps. Heated oven to 350*. Cycled properly. Heated to 350* after 15 minutes from the buzzer. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Olmsted Township, OH 44138
Marie V
Job Details: 08/31/2021
"Took POP. Cc that cant get any water or ice at the door when pressing pad, that left hand side door seems like is not closing properly and that some things inside unit like lettuce is freezing. Took temps -3 on freezer and 37 on fresh food section. Found left hand side door is warped, is closing the switch but not all the way in to make good contact. Unit will need new door. Took pics of door damage,. Also set temp on freezer to 2 * and advise cust to rearrange good inside refrigerator to allow proper air flow and ovoid food freezing. Office will contact once they have eta on door.; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near Lyndhurst, OH 44124
Dan H
Job Details: 08/31/2021
"Customer complaint that unit is not heating, confirmed, unit is only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MQG
Near Grafton, OH 44044
David R
Job Details: 08/31/2021
Replaced damper. Door opened and shut correctly to let cold air in. Op test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES7JS01
Near East Cleveland, OH 44112
Jason N
Job Details: 08/31/2021
"Cc unit not heating up. Ran bake test, found no power to either element. Pulled unit to check thermostat, checked good continuity. Unit is connected to power using 4 prong 240v plug and receptacle. Plug was not fully pushed unit receptacle, not receiving both L for 240v. Reseated and retested bake. Good preheat. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Atwater, OH 44201
Brian M
Job Details: 08/31/2021
Cc unit not shifting Cam popped off actuator Attached cam to actuator OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44108
Jason N
Job Details: 08/31/2021
"Cc unit PO power outage code keeps reappearingConfirmed PO code, no fans running, no compressor. Pulled VDC connectors from main control to test for shorted component. Found freezer evaporator fan motor is shorted causing VDC drop. Unit needs freezer evaporator motor. ; ordrng 1 W11249952 (Evaporator motor/harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Mayfield Heights, OH 44124
Dan H
Job Details: 08/31/2021
"Customer complaint that water filter is stuck and broke the housing, confirmed unit needs new water filter head and plate; ordrng 1 W11346623 (Filter head) and 1 WP67001668 (Plate)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Kent, OH 44240
Brian M
Job Details: 08/31/2021
Cc no drain Found drain clogged Ran unit removed drain Ran test OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Cleveland Heights, OH 44106
Dan H
Job Details: 08/31/2021
"Customer complaint that unit is not cooling properly and leaking, fresh food section temperature at 39 degrees set to 33 degrees, freezer section temperature at 0 degrees set to -4 degrees, unit is not connected to water, turned defrost heater on, evaporator drain tube is clear, no cracks in drain pan, unit needs new control, customer does not want repair at this time; ordrng 1 W11224256 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Seven Hills, OH 44131
Corina B
Job Details: 08/31/2021
"CC that the freezer door not opening all the way. Confirmed. ; ordrng 1 WPW10397636 (Slide lf) and 1 WPW10397635 (Slide), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MAV208DAWW
Near Olmsted Falls, OH 44138
Marie V
Job Details: 08/31/2021
"Cc that the unit is not draining. When trie to start motor only hums. Removed belt and spin transmission and drain pump,. Motor overheats and stops . Called BJ had me check for V coming in to motor. Is good. Unit will need new motor. ; ordrng 1 WP21001950 (Motor) and 1 WP21352320 (Belt), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Wellington, OH 44090
David R
Job Details: 08/31/2021
Replaced FF gasket. Good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/31/2021
"Ran factory cycle and auto test pass no fault codes show,everything working as design I cannot duplicate issue,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/31/2021
Ran test pass no error customer said it start to dry better when unit was pull forward it was kinking the vent but husband fix issue
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, OH 44241
Brian M
Job Details: 08/31/2021
Installed actuator and capacitor Ran auto test and calibration OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/31/2021
"Cc unit not cycling/washingRan diagnostics, found code 4-3 for motor not running. Ran diagnostics cycle, wash motor did not turn on. Checked for voltage at control, good at 119v. Unit needs wash motor/pump. Replaced using customer supplied pre Id part. Ran wash test, good spray pressure. Op test good."
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Perry, OH 44081
Joe O
Job Details: 08/31/2021
"Cc: leakingFound small rip in bellow. Found unit leaking from between front and rear tub. Needs inner and outer tub assembly, seal, and basketCustomer does not want to repair at this time; ordrng 1 134642100 (shell,outer tub bear) and 1 5304520351 (Tub Seal) and 1 134643000 (shell-outer tub fnt) and 1 137045000 (drum asm spin), used 3 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Strongsville, OH 44136
David R
Job Details: 08/31/2021
"Customer complaint unit wasnt start or not pausing. Called day before coming out. Unit is working fine, husband able to wash 3-5 loads no problem. Got out today. Pressing start/pause. No problems at all. Advised of placement of finger, letting console recognize touch and not pressing hard down or unit will not read selection."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Middleburg Heights, OH 44130
Marie V
Job Details: 08/31/2021
"Cc that ran 2 load and it started to act up. Ran diag found error code of F5E3 lid lock will not unlock. Ran manual test and tested lick lock it worked for a few times but then it didnt want to unlock door. Replaced lid lock from T/S , calibrated unit and ran auto test. Pass. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 08/31/2021
Replace belt. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ECMS00
Near North Royalton, OH 44133
David R
Job Details: 08/31/2021
Replaced mullion rail. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44129
Corina B
Job Details: 08/31/2021
CC that there was a loud noise and it stopped. Confirmed. Ff 60* Fz 13*. . Found frost and ice on the back wall of the freezer. Ran diag heater turned on. Steamed out the evap. Checked the frost pattern on the evaporator good. Will need a new evap fan ui and control. Office to reschedule ; ordrng 1 WPW10464673 (Evap fan) and 1 WPW10487766 (Harness) and 1 W11035836 (Control) and 1 W11082783 (Ui)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/31/2021
"Installed control, thermistor, and fan motor, found drawer track broken, unit needs new drawer tracks; ordrng 1 WPW10397636 (Track) and 1 WPW10397635 (Track)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Marie V
Job Details: 08/31/2021
"Cc that the ice looks like is coming out kind a wet and that one drawer sticks. Took temp. Fresh food section 36* , 2* on freezer and 11 * on ice maker compartment. The freezer door was left open and it caused condensation under the drawer and make ice maker looks shiny because it lost cold. Advice cust to try to keep doors close and cleared out the condensation on freezer drawer.Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SU00
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/31/2021
Ran couple cycle no leaks found cannot duplicate issue opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM2
Near Avon, OH 44011
Marie V
Job Details: 08/31/2021
"Cc that the unit is loud , is not cleaning dishes and the detergent pod is at the bottom of unit not dissolve . Confirmed started unit, it filled with water and motor was making a noise like is stripped inside. Motor is not running. Unit will need new pump assembly. Cust will call back if they want to continue ; ordrng 1 WPW10482482 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Royalton, OH 44133
David R
Job Details: 08/31/2021
"Replaced drain no pump and float switch . Plugged in. Ran diagnostics, cleared error code. Ran diagnostics test, good, all components working. Ran quick wash for 15 mins, working. Leaking from left side. Tried adjusted feet. Still leaking. Ordering vent with gasket and dispenser. ; ordrng 1 W11545290 (Deflector) and 1 W11412300 (Dispenser) and 1 W11416460 (Vent) and 1 W11412300 (Vent)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Thompson, OH 44086
Jeff M
Job Details: 08/31/2021
Installed the new part op tested good. Sump
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Avon, OH 44011
Marie V
Job Details: 08/31/2021
"Cc that the unit makes a loud noise when spinning and a squeak noise as well. Cust showed video. Noise comes from behind unit. Started drain and spin and inspected unit. Found belt stretch out. Unit will need new belt. ; ordrng 1 WPW10388414 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, OH 44028
David R
Job Details: 08/31/2021
"F29 door not unlock error. Arrived, unit unplugged, door is opening and closing. Readjusted door lock. Took off panel to reset error codes. Started up a normal cycle with load in and unit did lock and start up a cycle. Locking and unlocking correctly."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Streetsboro, OH 44241
Brian M
Job Details: 08/31/2021
"Cc timer not advancing Found timer not advancing Needs timer ; ordrng 1 WPW10642928 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Cleveland Heights, OH 44106
Jason N
Job Details: 08/31/2021
"Cc unit not draining out and not completing cycles.Ran diagnostics, found codes 2-1 for UI stuck button and 5-1 for door stuck open. Ran wash test then cancel drain. Unit drained out. Ran diagnostics test cycle. Cycled cancelled out by itself. Reran cycle, noticed display was randomly generating numbers as if the UI buttons were being pressed. Unit needs UI control console. ; ordrng 1 W11302461 (UI console)"
We serviced a
WHIRLPOOL WALL OVEN /MICRO
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 08/31/2021
Cc unit not heating in the oven Found unit not receiving 220 advised on electrician or installer (pulte homes)Checked breaker box not sure on new style but looks like its only on one circuit If issue remains after wiring is corrected ; ordrng 1 W11261165 (cntrl-elec) and 1 WP4449751 (thrmst-fix)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/31/2021
"Cc unit freezer not cooling Customer stated problem originally was freezing in ff section, now both ff and freezer sections are too warm. Verified, freezer section is not freezing product. Compressor running hot, very little heat on condenser, amp draw on compressor at .5A. Unit has refrigerant leak, will need sealed system repair. Compressor covered under 10yr parts warranty. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Brian M
Job Details: 08/31/2021
"Cc of no ice Found freezer completely frosted over Cleared ice Tested defrost OP Test Ok Found harness to deli board completely cut off Advised on potential issues and quoted for replacement if wanted ; ordrng 1 W11170612 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cleveland, OH 44103
Manny
Job Details: 08/31/2021
"Cc unit not cooling, verified unit was at 56 degrees in refrigerator section, found frost over evap, set unit on diagnostics place on defrost, defrost heater works, contacted BJ and we determined that evap thermistor is out of range, BJ recommend to replace thermistor and main control. Ordering thermistor and main control. Place customer in cancellation list when parts are available.; ordrng 1 WPW10383615 (Evan thermistor) and 1 W11496881 (Main control)"
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near Cleveland, OH 44106
Manny
Job Details: 08/31/2021
"Cc unit makes clicking noise when agitating, ran calibration and manual test, started normal cycle with 4 large towels cant duplicate issue, unit working as designed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Cleveland, OH 44144
Manny
Job Details: 08/31/2021
"Unit not working after basement flood, verify that unit is completely dead will need components that were affected by water, unit will need main control, and inverter and compressor.; ordrng 1 5304475104 (Compressor invrt kit) and 1 5304498781 (Main board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5500FC0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/31/2021
Needed leveling found vibrating noise from metal to metal level legs it when away advise to buy feet padding
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/31/2021
"Installed new user interface , op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51ES4ES02
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/31/2021
Cc of noise Found noise to be vibration noise from fan Found unit to be installed on 2 slats not a flat surface Needs reinstalled on flat surface
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Cleveland, OH 44111
Manny
Job Details: 08/31/2021
"Cc unit leaks from the bottom, found animal hair on bellows making a gap between door and bellows, causing it to leak, clean no removed hair from bellows. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX600XW0
Near Lakewood, OH 44107
Manny
Job Details: 08/31/2021
"Cc unit wont operate lights come on but nothing else happens , confirm complaint found stuck shifter actuator, replaced shifter ran calibration and manual test op test ok.; used 1 WPW10006355 (Shifter actuator) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Corina B
Job Details: 08/31/2021
Replaced the shifter. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FBBL0
Near Mentor, OH 44060
Corina B
Job Details: 08/31/2021
"CC that the unit would keep running and not stop. Checked the turbidity sensor and harness, good. Ran a calibration. Checked the filter. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Painesville, OH 44077
Jason N
Job Details: 08/31/2021
"Cc unit high pitch squealing noise Confirmed squealing noise from belt idler pulley. Replaced using truck stock part. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/31/2021
Cc that the unit runs good but no heat. Confirmed. Took back panel off and found jumper wire on thermostat shorted. Replaced cut off kit and thermostat with jumper wire. Tested unit. Op test ok.; used 1 279816 (CUTOFF) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700EBS1
Near Newbury Township, OH 44065
Brian M
Job Details: 08/31/2021
Cc unit not keeping temps Ran test bake with thermal coupler in oven Ran to 350 and let cycle several times could not duplicate a baking issue
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Newbury Township, OH 44065
Brian M
Job Details: 08/31/2021
Cc no lights Installed leds and control OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Mentor, OH 44060
Dan H
Job Details: 08/31/2021
"Installed new control and fresh food section evaporator fan cover, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Highland Heights, OH 44143
Dan H
Job Details: 08/31/2021
"Customer complaint that lid does not lock, ran diagnostics found f5e1(lid switch fault) error code, installed new lid lock, op test good"
We serviced a
FRIGIDAIRE WASHER
Model FFLG3911QW1
Near Wickliffe, OH 44092
Corina B
Job Details: 08/31/2021
"CC that the unit is not working. Confirmed. E31 pressure hose. Ran diag a lot of soap suds, advised cust to use 1-2 tablespoons of detergent. If it happens again will need a pressure switch. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EWH01
Near Mayfield Heights, OH 44124
Jason N
Job Details: 08/31/2021
Cc unit interior light is out.Confirmed left upper ff LED module is out. Replaced using customer supplied pre Id part. Illumination returned to entire unit. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WTW5000DW3
Near Cleveland, OH 44108
Joe O
Job Details: 08/31/2021
Installed actuator. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near University Heights, OH 44118
Joe O
Job Details: 08/31/2021
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/31/2021
Replace fan opt test ok
We serviced a
KENMORE REFRIGERATOR
Model 596.755024
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/31/2021
"Replace fan motor,opt test ok"
We serviced a
SAMSUNG DRYER
Model DVE45T3400WA3
Near Lyndhurst, OH 44124
Jason N
Job Details: 08/31/2021
"Cc unit not heating Found unit is plugged into 120v using standard 120v appliance cord. Advised customer this is not sufficient for use with this unit, will need a 240v cord and matching receptacle for unit to work correctly. Had to show a picture of cord and receptacle to customer; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Painesville, OH 44077
Joe O
Job Details: 08/31/2021
Cc: water trickling from dispenserFound when filter is removed unit dispensing properly. Customer has tried multiple filters. Needs water filter housing. Water filter housing out of stock. Office to reschedule; ordrng 1 W11482384 (Filter housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44120
Corina B
Job Details: 08/31/2021
"CC that the unit is not cooling. Confirmed ff 60 Fz 10*. Evap fan not running. Ran diag the defrost heater turned on. Good frost pattern on the evap. Thermistors are good. Found the light bracket broken and the cover is missing. Will need a main control, fan, ui, harness, cover and bracket. Office to reschedule ; ordrng 1 WPW10313917 (Housing) and 1 WPW10313918 (Cover) and 1 WPW10464673 (Fan) and 1 W11082783 (Ui) and 1 W11035836 (Control) and 1 WPW10487766 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Mayfield Heights, OH 44124
Dan H
Job Details: 08/31/2021
"Customer complaint that unit is not cleaning the dishes, ran diagnostics found f7e1(no heat) error code, unit completed test cycle, heater is working, unit needs new control; ordrng 1 W11368631 (Cntrl)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Elyria, OH 44035
David R
Job Details: 08/31/2021
"Cc unit still leaking. Adjusted legs more up. Took off gasket and put back on invade misaligned. Took off door seal and looks like water is getting through the seal. Giving estimate to customer. Do not order parts at this time ; ordrng 1 W11177741 (Gasket) and 1 W10909089 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRX988SIBW01
Near North Ridgeville, OH 44039
David R
Job Details: 08/31/2021
Cleared all ice and debris out. Tested. Water draining correctly. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near North Ridgeville, OH 44039
David R
Job Details: 08/31/2021
"Cc unit beeping or stopped washing mid cycle. Found no error codes. Found unit not really agitating and if did grinding noise. Found coins stuck and wedged between wash plate and basket. Removed. Tested and ran diagnostics, good. Ran calibration test 52. Ran a quick wash, unit filling and agitating properly. Ran for 20 mins. Unit is good. Op test ok."
We serviced a
MAYTAG DRYER
Model MGD6200KW
Near Brooklyn, OH 44144
Manny
Job Details: 08/30/2021
Found gas connection cross treaded ordering valve assembly ; ordrng 1 WP8318277 (Valve assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, OH 44035
David R
Job Details: 08/30/2021
"Cc after replacing icemaker, 2 days later stopped making ice and will stop/start intermittently. Also ice is getting stuck in ice bin. Maybe timing off of icemaker, water line is good to icemaker. Ordering icemaker, bun and control. ; ordrng 1 W11399844 (Control) and 1 W11185686 (Container) and 1 WPW10300024 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44135
Marie V
Job Details: 08/30/2021
"Took POP. Cc that the unit was leaking water from freezer to fresh food section. Confirmed and that theres condensation inside fresh food section. Found drain tube clogged. Cleared out drain tube. Water comes out from behind unit. Also set freezer to max to try to keep the most cold in freezer ,advice cust to monitor. Op test ok"