We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Garfield Heights, OH 44125
Corina B
Job Details:
12/10/2021
"CC that the unit is not working. Confirmed. Found the water turned off to the dishwasher. Turned the water on unit started. Found the upper wheel and the stops missing. ; ordrng 2 WPW10082861 (Stop)s and 1 WP8575897 (Tub wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lorain, OH 44053
Angel
Job Details:
12/10/2021
Customer complaint washer is not washing there clothes. Ran diagnostics and did a manual agitation and would not agitate shifter was out of place. Replaced with new shifter ran calibration and auto test. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS5
Near Avon, OH 44011
Gabriel P
Job Details:
12/10/2021
Replace harness and icemaker cycle but no water check voltage going to valve and confirm is good need valve as well customer will buy himself then I will install it
We serviced a
MAYTAG WASHER
Model MVWB850YG1
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
12/10/2021
Found no issue with unit advise to monitor
We serviced a
FRIGIDAIRE RANGE
Model FFGF3024SSB
Near Perry, OH 44081
Dan H
Job Details:
12/10/2021
"Installed new door capacitor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Sheffield Lake, OH 44054
Angel
Job Details:
12/10/2021
Cc that unit is not cooling. When i arrived unit was unplugged and doors opened because those were the instructions that customer was given. Explained to her that it is hard for us to diagnose the unit this way because we really wouldnt know the temperatures if it was a defrost or control issue. So i turned unit on waited for a couple of minutes to see if the unit would build up a frost pattern and it had half way of frost also checked temperatures and were set at 5* so changed it to 0* waited for a couple more minutes and it did unit had frost pattern all around. Explained to customer that unit is working as should and to monitor for now because everything is working as should if anything to call us back and to leave the unit plugged in. Opt test ok.
We serviced a
GE DISHWASHER
Model ZDT915SPJ0SS
Near Roaming Shores, OH 44084
Jason N
Job Details:
12/10/2021
"Cc unit not draining Ran drain pump manual test cycle, pump running but not draining water out of sump. Pulled drain hose apart at connections, pump will still not drain. Unit needs drain pump. Not showing in stock at Marcone, office to contact customer with next service date, ; ordrng 1 WD26X22810 (Drain pump)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW4
Near Painesville, OH 44077
Joe O
Job Details:
12/10/2021
"Installed magnetron, diode, and bulb. Tested. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Valley View, OH 44125
Corina B
Job Details:
12/10/2021
CC that there is a rattling noise when its running. Confirmed. Found the idler pulley rattling. Replaced the dryer repair kit. Started a cycle with towels let run for 10 minutes.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44135
Manny
Job Details:
12/10/2021
"Cc unit smells like burning, removed terminal block cover and found burned paper on terminal block and power cord is melted. Used T/S PT500L and 279320, ran normal cycle opt test ok.; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH76719CS1
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
12/10/2021
"Found defective interlock replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Ashtabula, OH 44004
Dan H
Job Details:
12/10/2021
"Installed new evaporator fan motor and blade, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Chardon, OH 44024
Jason N
Job Details:
12/10/2021
"Cc unit not powering onChecked power up to main control, checked good at 119v. Unplugged UI from main control, closed door, drain pump turned on. Unit needs UI control. ; ordrng 1 W11368911 (Interface control)"
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS01
Near Cleveland, OH 44120
Manny
Job Details:
12/10/2021
"Cc unit not lighting and when it does has low gas and LB valve is seized, unit will need manifold assembly with valve and switch harness, also need gas valve and regulator. Customer will not proceed with the repair.; ordrng 1 WPW10518493 (valve-gas) and 1 WPW10204706 (manifold), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF368LEPW
Near Cleveland Heights, OH 44106
Manny
Job Details:
12/10/2021
"Cc oven wont light , have to light it by hand sometimes. Place unit in a bake, igniter clicking but no ignition, pull out warmer drawer drain found cast iron pan in the drawer. Try a bake again with the drawer out unit igniting, push drawer back in igniter just clicking, rearrange the pan in the drawer try a bake and good ignition, ran bake about 7 times to verify unit is igniting. Opt test ok."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chagrin Falls, OH 44023
Jason N
Job Details:
12/10/2021
"Cc unit codes f2e1 Customer states unit will occasionally codes f2e1 when running a bake. Replaced console and main control using customer supplied part. Ran bake test on both ovens to 350, tested UI functions. Op test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ5
Near Chagrin Falls, OH 44023
Jason N
Job Details:
12/10/2021
"Cc unit hood light does not turn onCustomer stated they already tried a new bulb, still does not work. Unit needs control board for failed light control. ; ordrng 1 W11467778 (Control board) and 1 W11467778 (Contro board)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, OH 44145
Angel
Job Details:
12/10/2021
Cc that unit is not washing. Ran diagnostics and ran a agitation and it is not agitating will need shifter replaced. Replaced shifter ran calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB1
Near North Olmsted, OH 44070
Marie V
Job Details:
12/10/2021
"Cc that the unit is not working confirmed. Unit has Ui Turing on and off, control board has malfunction. Unit will need main control; ordrng 1 WPW10310240 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Cleveland, OH 44105
Marie V
Job Details:
12/10/2021
"Did sealed system repair. Gages read 0 after added refrigerant, advice cust to allow 24 hours to reach normal temps."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brooklyn, OH 44144
Corina B
Job Details:
12/10/2021
"Replaced the basket, tub, tub ring. Ran a calibration. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rock Creek, OH 44084
Dan H
Job Details:
12/10/2021
"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 5t degrees, freezer section temperature at-21 degrees, evaporator is freezing over, unit needs new control; ordrng 1 W11371382 (Cntrl)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Painesville, OH 44077
Dan H
Job Details:
12/10/2021
"Customer complaint that unit is not shutting off, confirmed, found timer motor not advancing, unit needs new timer; ordrng 1 W10857612 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW0
Near Painesville, OH 44077
Dan H
Job Details:
12/10/2021
"Customer complaint that unit is not working, confirmed, found no buttons working, found control lock light lit, unable to turn control lock off, unit needs new control; ordrng 1 WP8182695 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Willoughby Hills, OH 44092
Joe O
Job Details:
12/10/2021
Installed door. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDW03
Near East Cleveland, OH 44112
Joe O
Job Details:
12/10/2021
"Cc: frosting up in freezer, leaking into ff sectionFound gasket ripped and not seated correctly. Found evap fan hitting frost build up. Needs freezer gasket, evap fan, and blade; ordrng 1 WP2163777 (blade-fan) and 1 WPW10253821 (motor-evap) and 1 W10507440 (gasket-fip)"
We serviced a
WHIRLPOOL WASHER
Model LSR5232LQ1
Near Cleveland, OH 44108
Joe O
Job Details:
12/10/2021
"Cc: will not advance through cyclesRan small load cycle on normal. Unit is advancing through first part of cycle. Found after initial drain, unit continues to siphon water. Unit tries to re fill and it just continues to drain so pressure sensor never senses proper water pressure. Unit advancing when you stop siphon. Customer needs proper stand pipe installed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chesterland, OH 44026
Dan H
Job Details:
12/10/2021
"Outlet is good, installed new control, user interface is damaged (see pic), reordering user interface ; ordrng 1 W11135391 (Ui)"
We serviced a
GE REFRIGERATOR
Model Gss25tstass
Near Strongsville, OH 44149
David R
Job Details:
12/10/2021
Replaced kit to icemkaer flap. Flap is opening and closing properly. Good. Op test ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW05
Near Windham, OH 44288
Jason N
Job Details:
12/10/2021
"Cc unit ff door needs replaced due to damageReplaced RF ff door using customer supplied part. Customer satisfied with appearance, op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Cleveland Heights, OH 44118
Manny
Job Details:
12/10/2021
"Cc unit handle fell off, sometimes thawed everything out, ice maker is not working and light in freezer is out. Replaced handle, unit temps are good, found FR door switch broken, will need to replace switch first and test the unit before replacing any other part.; ordrng 1 W11396033 (Door switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44128
Corina B
Job Details:
12/10/2021
"CC that the unit stopped working, then started working. Ran diag no codes. Ran a manual agitate and spin, good. Ran a calibration. Opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KB1
Near Shaker Heights, OH 44120
Gabriel P
Job Details:
12/10/2021
"Found corrosion on user interface ribbon and also a configuration error part is discontinued,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44104
Gabriel P
Job Details:
12/10/2021
Unit is not leaking is the holes advise customer to change for new one try changing seal on holes but didnt work still leaking customer getting new hose
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS06
Near Lakewood, OH 44107
Gabriel P
Job Details:
12/10/2021
"Replace capacitor..and is better then before it is slightly change but you can hear it me and there some try it few times and we heard it changing,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Euclid, OH 44143
Joe O
Job Details:
12/10/2021
"Cc: leakingGasket is in good shape, no rips or tears. Ran test cycle. Found u it leaking from middle of door. Old not locate crack or separation on sump or spray arm. Needs sump assembly and lower spray arm; ordrng 1 W11025157 (pump&motor) and 1 WPW10491331 (spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44119
Joe O
Job Details:
12/10/2021
"Cc: doors not level, will not stop producing iceRe inserted bail arm. Needs shim for left ff door. Shimmed door. Op test okCustomer showed pop; used 1 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP02
Near North Royalton, OH 44133
David R
Job Details:
12/10/2021
"Cc unit making noise. Noise coming from damper control. Ordering part, customer said they will put in themselves no need to return. ; ordrng 1 WPW10594329 (Damper control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model SXD27NW
Near Kirtland, OH 44094
Dan H
Job Details:
12/10/2021
"Customer complaint that freezer section is warming up , unit is in an unheated garage, customer stated that when thermostat is turned off and back on unit starts cooling, unit needs new thermostat ; ordrng 1 R0161092 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model RBS245PDS16
Near Shaker Heights, OH 44120
Corina B
Job Details:
12/10/2021
"CC that the oven is not heating correctly after calibrating the unit. Cust did had a pan over top of the bake element. Checked the temp sensor 1090 ohms. Used the thermocouple, wait 15 minutes after the buzzer. temp is at 375-390* with the thermocouple. Advised cust to not cover the bake element. Its restricting the heat. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near North Ridgeville, OH 44039
Angel
Job Details:
12/10/2021
Cc that the latch was loose. Verified and it is not the latch is just the cover that covers the latch come up a little on one side i was having problems with the top coming off and customer said as long as its not gonna miss up the functionality of the washer she was fine with leaving it the way it is because the part is still there it just pops up a little if you push it from one side but washer is functioning and working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Berea, OH 44017
Angel
Job Details:
12/10/2021
Cc that unit is making a weird groaning sound like 10 to 20 minutes into the cycle intermittently. Ran diagnostics and found error code F8E2 fill valve electrical problem but unit seems to be filling with water fine so i ran unit in a quick cycle to see if it would do it in The first 10 min and could hear the sound it was coming from the pump ordering pump and ordering inlet valve since it had the electrical problem error code. Office to reschedule inlet valve is out of stock.; ordrng 1 W11416363 (Pump assembly) and 1 W11434044 (Fill valve)
We serviced a
GE DISHWASHER
Model GSD2100V50WW
Near Cleveland, OH 44113
Manny
Job Details:
12/10/2021
"Cc unit not draining, found pump motor seized up unit will need and pump motor assembly.; ordrng 1 WD26X10051 (mechanism s/s asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Euclid, OH 44123
Joe O
Job Details:
12/10/2021
"Arrived, customer stated they needed to reschedule. Office to contact; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Atwater, OH 44201
Jason N
Job Details:
12/10/2021
"Cc unit leaking from freezer and ice in bottomFound evaporator drain iced over, ice in bottom of freezer. Cleared ice from freezer and evaporator drain. Installed updated p trap drain tube using customer supplied pre Id part. Good flow through drain. Per service pointer s code S38271, part covered and 50% labor based on unit age. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Grafton, OH 44044
David R
Job Details:
12/10/2021
"Customer had POP, and ran entitlement, purchases this year in warranty. Cc unit leaking back left corner, leaking from valves and housing. Ordering drawer valve inlet housing. ; ordrng 1 W11400157 (Valve and housing)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFET2726TWC
Near Wickliffe, OH 44092
Dan H
Job Details:
12/10/2021
"Customer complaint that oven is not heating properly, started both ovens on bake for 350 degrees,upper oven temperature after preheat at 440 degrees, lower oven temperature after preheat at 375 degrees, adjusted lower oven temperature down 25 degrees unit needs new control and oven temperature sensor for upper oven, customer does not want repair at this time ; ordrng 1 316443913 (Cntrl) and 1 5304504897 (Oven temperature sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXSB00
Near Garfield Heights, OH 44125
Marie V
Job Details:
12/10/2021
Complete sealed system repair. Compressor and filter drier. Final reading on gages are 0. Advice cust to monitor unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Shaker Heights, OH 44122
Corina B
Job Details:
12/10/2021
CC that the freezer is not cold enough and water dripping in the ff section. Confirmed 23*. Checked the evaporator good frost pattern. Found the drain hole blocked with ice. Cleared with ice. Called BJ. Checked the temp with the fan running 23*. Unplugged unit checked with watt mater 92 watts. Temp coming out of the fan is dropping. Will need a new control. ; ordrng 1 W11446726 (Control)
We serviced a
SAMSUNG DRYER
Model DV50F9A7EVPA2
Near Rocky River, OH 44116
Gabriel P
Job Details:
12/10/2021
Replace heater element opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Jason N
Job Details:
12/10/2021
Installed LF ff door. Tested all dispense functions. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Wellington, OH 44090
David R
Job Details:
12/10/2021
"Replaced tub ring, assembly faucet, bezel. Ran a diagnostics and factory test. No leaks. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willowick, OH 44095
Dan H
Job Details:
12/10/2021
"Customer complaint that unit is not making ice and water is dispensing slow, ice maker is working but producing very small cubes , unit is connected to saddle piercing valve, advised customer to have valve changed to a ball valve, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Columbia Station, OH 44028
Angel
Job Details:
12/10/2021
Cc that unit is making a loud noise customer also showed me a video of the sound but could not identify the sound to where it could be coming from. Ran diagnostics and no error codes also ran a agitation and spin and sounded normal looked under washer and could not see anything out of the ordinary but still replaced the splutch kit ran a normal load to see if when it has weight in it it would make a difference but unit sounded as should i let it fill and start to agitate and unit was functioning as should. Opt test ok.
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near North Ridgeville, OH 44039
David R
Job Details:
12/10/2021
"Cc unit not draining. Nothing stuck in drain pump. Pump is not draining. Found pump shorted and shorted that circuit on control, not getting 120. Will need drain pump and control. Customer does not want to go ahead with repair. Do not order parts. SVC already paid. ; ordrng 1 WD19X25187 (Drain pump kit) and 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
Marie V
Job Details:
12/10/2021
"Replaced motor and sensor, started unit verify that is not leaking. Pass. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Mentor, OH 44060
Dan H
Job Details:
12/10/2021
"Customer complaint that unit is not working, looked unit over, components test good, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Ridgeville, OH 44039
David R
Job Details:
12/10/2021
"Cc unit FF ice build up in back of deli drawer. Confirmed. About 2-3 inches of ice build up. Found FF evap not going into frost, evap thermistor out of range. Ordering evap fan with harness, damper and control.***requesting double labor *** 2 hour job count; ordrng 1 W11087438 (Evap fan with harness) and 1 WPW10248595 (Damper) and 1 W10843055 (Control)"
We serviced a
GE REFRIGERATOR
Model ZISB36DYB
Near Novelty, OH 44072
Corina B
Job Details:
12/10/2021
Replaced the door switch. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Madison, OH 44057
Joe O
Job Details:
12/10/2021
"installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Strongsville, OH 44149
Marie V
Job Details:
12/10/2021
Cc that the unit is leaking from rear left corner. Confirmed. Found assembly housing valve has a crack on it. Will need new valve housing. Cust will not use unit until repair is done. Added that to LBC.; ordrng 1 W11173599 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Elyria, OH 44035
Gabriel P
Job Details:
12/10/2021
Found restriction on vent took pictures advise customer to have company clean it and I clean a little in the inside but can get to the one in the out side
We serviced a
GE WALL OVEN COMBO
Model JKP86B0F2BB
Near Novelty, OH 44072
Jason N
Job Details:
12/10/2021
"Pulled unit from cabinet. Checked hi limit thermostat, checked good. Checked power from control board L1 and L2 relays. Found L2 relay not closing when running bake or broil. Unit needs control board. Customer will need credited for thermostats toward control board cost. ; ordrng 1 WB27T10500 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Angel
Job Details:
12/10/2021
Cc that unit was squeaking. Ran unit and started hearing a squeak so i took apart unit verified and found one of the rollers ceased not moving and pulley was dried out causing the squeak. Gave customer estimate and said she would leave like that for now it was to much money at this time. Paid service call only. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Cleveland, OH 44111
Manny
Job Details:
12/10/2021
"Cc we had a power outage and this error came up so we unplugged the unit it the error never goes away. Found power failure msg on display. Cleared msg and explained to customer that any time there is a power outage or the machine gets unplugged, they will get that msg, told them all they have to do is press the power key once and error will clear, if they unplugged the unit again error will come back. Unit is working as designed opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Amherst, OH 44001
Angel
Job Details:
12/10/2021
Replaced heater on unit customer already had the heater with her. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHX2325TS0
Near Painesville, OH 44077
Dan H
Job Details:
12/10/2021
"Customer complaint that ice maker harness is preventing ice bin from being inserted all the way, adjusted ice maker harness, op test good"
We serviced a
MAYTAG DRYER
Model MED3000BW0
Near Middlefield, OH 44062
Joe O
Job Details:
12/09/2021
Installed housing and idler pulley. Ran test cycle. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW
Near Amherst, OH 44001
Angel
Job Details:
12/09/2021
Cc that unit had water in bottom when they opened door and never drained. Ran diagnostics and found error code F8E4 overfill float switch also F9E1 and F9E2 both problem with draining. Verified drain pump and found that the metal blades on the impellers broke off explained to customer about issue and stated to keep them off. So i inspected drain pump was still good reinstalled tested unit and erased error codes unit is draining and running as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS01
Near Burton, OH 44021
Joe O
Job Details:
12/09/2021
"Cc: burning smellCould not smell anything burning. Checked control, nothing burnt. Found something dripped from return air vent onto element. No damage. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor, OH 44060
Dan H
Job Details:
12/09/2021
"Customer complaint that control panel melted, found control panel plastic skin warped right under oven vent, called whirlpool safety spoke to lateeka, safety will cover repair, unit needs new user interface ; ordrng 1 W10879583 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Painesville, OH 44077
Jason N
Job Details:
12/09/2021
Installed updated heater element. Ran diagnostics test cycle. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Mentor, OH 44060
Dan H
Job Details:
12/09/2021
"Installed new fresh food section door, op test good"
We serviced a
GE WASHER
Model GTW465ASNWW
Near Chardon, OH 44024
Dan H
Job Details:
12/09/2021
"Customer complaint that unit is not filling, found hot water valve turned off, turned on, unit filled to normal water level, unit is operating as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ9
Near Mentor, OH 44060
Corina B
Job Details:
12/09/2021
CC that the sound is to low. Replaced the control. Sound level is still the same. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Eastlake, OH 44095
Corina B
Job Details:
12/09/2021
Replaced the panel. Opt test ok ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Mentor, OH 44060
Jason N
Job Details:
12/09/2021
Cc unit upper rack broke on right sideFound right side upper rack adjuster bracket mount broken. Replaced using misc. truck stock part. Reinstalled upper rack. Op test good. ; used 1 W10546503 (Adjuster) from stock
We serviced a
FRIGIDAIRE RANGE
Model PLES399ECH
Near Strongsville, OH 44149
Marie V
Job Details:
12/09/2021
"Cc that the oven is not heating. Confirmed. Verify power, 240Vpresent. Verify oven sensor and elements, pass ohms test. Found thermostat open. Unit will need new thermostat, also cust ask about switch hard to turn, found a nut loose, adjusted,pass. Cust also wants glass clean up. Gave estimate. Cust will fix; ordrng 1 318004900 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Shaker Heights, OH 44120
Manny
Job Details:
12/09/2021
"Replaced harness and control. After replacing control and harness evap fan stop working, check voltage to the fan have 124V unit need an evap fan. Office to contact customer for next service appointment.; ordrng 1 W11559968 (Evap fan)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44039
Angel
Job Details:
12/09/2021
Cc that unit was making a grinding sound. Ran diagnostics no error codes ran a agitation on diagnostics and a spin and no sound. So customer said it would do it as soon as you start the unit when sensing so i started it with him there and no sound unit was quiet the whole time so he said if it does it again he would take a video of the sound. Unit working and sounds as should as of now. Customer said he will call back and have a video to send us if it does it again. Opt test ok.
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC54EC0HS03
Near Avon, OH 44011
Angel
Job Details:
12/09/2021
"Replaced all control, magnetron, and inverter board tested unit and heating and working as designed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma Heights, OH 44130
Gabriel P
Job Details:
12/09/2021
Filter hosing broke ordering ; ordrng 1 W11172791 (Filter housing)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS00
Near Chardon, OH 44024
Dan H
Job Details:
12/09/2021
"Installed new terminal block and customer supplied power cord, op test good"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Highland Heights, OH 44143
Corina B
Job Details:
12/09/2021
"CC that the unit does not spin. Started a load with towels, unit would shake and not spin. Found the gearcase leaking oil. Will need a gearcase, motor, belt, shifter, rps sensor.; ordrng 1 WH38X27335 (Gear case)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Eastlake, OH 44095
Jason N
Job Details:
12/09/2021
"Cc unit displayed fault code then wouldnt turn back onUnit will not power on. Able to run diagnostics, found codes f6e2 for ACU cannot hear UI and f2e1 for UI stuck button. Unit needs console and main control for communication fault. ; ordrng 1 W11112662 (Console) and 1 W11171748 (Main control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1162XVQ2
Near Willoughby, OH 44094
Jason N
Job Details:
12/09/2021
Pulled unit from cabinet. Installed magnetron. Bench tested unit on floor. Ran heat cycle for 1 min with water. Good heat. Reinstalled unit. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44111
Gabriel P
Job Details:
12/09/2021
"Door is damage took lots of pictures and gave estimate customer will take estimate to whirlpool to see if they can paid for repair ; ordrng 2 WPW10339442 (Burner knob)s and 1 W11176456 (Door) and 1 W10894054 (Handle) and 2 W11428245 (Screw)s and 1 W11104748 (Gasket) and 1 W11389703 (Support) and 1 W11105139 (Bracket glass) and 1 W11209792 (Trim left) and 1 W11232008 (Trim right), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS9
Near Westlake, OH 44145
Angel
Job Details:
12/09/2021
"Cc that plastic stop on end of rail broke and will not keep the track in place. Parts that were ordered were the wrong ones they already have the updated adjusters. Ordering stop for customer. Customers said he will replace himself. Opt test ok.; ordrng 4 WPW10195622s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Thompson, OH 44086
Dan H
Job Details:
12/09/2021
"Customer complaint that burners are too high, confirmed, adjusted burners, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rocky River, OH 44116
Gabriel P
Job Details:
12/09/2021
Same issue advise that there could more foam pieces stuck inside drip pan hole steam all ice also took pictures of the hole it was clear check the tube and is clear i dont why it got clogged is not making sense cause everything is clear advise him to monitor
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near Rocky River, OH 44116
Angel
Job Details:
12/09/2021
Cc that the units cavity is peeling on the top oven. Confirmed theres about 10inches thats peeled off already and can still be peeled off more. Called whirlpool tech line spoke with Andy and explained issue he noted everything down and to have the customer call customer service for further help with issue. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Rocky River, OH 44116
Gabriel P
Job Details:
12/09/2021
Customer have not received control yet reschedule for next monday ; schdld next appmnt for 12/13 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wellington, OH 44090
David R
Job Details:
12/09/2021
"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.3 r134a, unit cooling, pressures good, give 24 hrs to cool, op test ok."
We serviced a
MAYTAG DRYER
Model MEDB835DC
Near Grafton, OH 44044
David R
Job Details:
12/09/2021
Cc unit has electrical smell. Found dryer power cord charred on on receptacle. Replaced from t/s. Ran tested. Good. Op test ok.; used 1 PT600L (4 PRONG DRYER CORD) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Columbia Station, OH 44028
David R
Job Details:
12/09/2021
"Cc unit leaking from dispenser and in unit. Found crack in fill tube. Releasing water behind ice container. Ordering fill tube. ; ordrng 1 W11366500 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details:
12/09/2021
Replace control and float switch and inlet.opt test ok
We serviced a
WHIRLPOOL COOKTOP GAS
Model GLS3665RS02
Near Strongsville, OH 44136
Marie V
Job Details:
12/09/2021
"Cc that one of the burners stays clicking after is light up and that one of the burners was not lighting or taking too long. Unit will need new switch, not longer available.; ordrng 1 W10556218 (Switch (discontinued ))"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Parma, OH 44134
Marie V
Job Details:
12/09/2021
"Cc that the sensing time is not working properly and that the buzzer for end cycle does not works. Unit will need new panel. Sensor are working properly. Advice cust to use proper amount of clothes for cycle that use sensor, otherwise use time dry. Office will contact once they have eta on the part.; ordrng 1 W11413566 (Panel.)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Joe O
Job Details:
12/09/2021
"Cc: fills, then drains, will not washFound error codes f8e1(long fill) f2e1(stuck key). Found low water pressure from cold valve, no water coming in on hot valve. Found water valve plugged. Needs water valve; ordrng 1 W11210463 (valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Kent, OH 44240
Joe O
Job Details:
12/09/2021
Cc: off balanceFound error code f0e5(off balance). Ran diagnostics test cycle. Unit very well balanced. Advised customer on loading. Op test ok