We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Strongsville, OH 44136
David R
Job Details: 01/06/2023
"Replaced water tube, tested, good. No leaks."
We serviced a
MAYTAG DRYER
Model MGDX655DW0
Near Lakewood, OH 44107
Marie V
Job Details: 01/06/2023
"Cc of a humming noise. Stared unit, no noise. Cust added clothes and towels, tested unit with cust. No noise. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Independence, OH 44131
Manny
Job Details: 01/06/2023
"Cc unit goes off on its own once it gets warm inside unit comes back on, verified and compressor pulling 6.2amps then drops to 2.6amps and unit shuts off completely. Unit needs compressor, control and filter.; ordrng 1 W10832994 (Compressor) and 1 W10843055 (cntrl-elec) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYNFS
Near Novelty, OH 44072
Brian M
Job Details: 01/06/2023
Cc of leak found leak at sump housing and motor Needs motor and housing and clamps ; ordrng 1 WD19X25867 (Sump) and 1 WD19X25700 (Wash pump)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kirtland, OH 44094
Brian M
Job Details: 01/06/2023
Cc unit not washing properly Found drain hose on ground going to sump Advised on drain placement
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Berea, OH 44017
Manny
Job Details: 01/06/2023
"Found screw under hinge removed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/06/2023
"Installed Rh door gasket, ensured proper mate to cabinet. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Lorain, OH 44055
Angel
Job Details: 01/06/2023
Replaced inlet valves and dispenser tested unit opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Westlake, OH 44145
Marie V
Job Details: 01/06/2023
"Cc that the unit clicks at lot when using oven. Tested oven. Unit is cycling but every minute, it comes on for 15 min and then shuts off. But it cycles too fast, will order control and sensor. Office will contact once they have eta on the part.; ordrng 1 W11548757 (Control) and 1 W10833885 (Sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Strongsville, OH 44136
David R
Job Details: 01/06/2023
Replaced water valve. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Strongsville, OH 44149
David R
Job Details: 01/06/2023
"Replaced both icemaker sensors boards. Tested diagnostics, test 15 reads 02, good. Ran test 57 icemaker cycle. Ran test 45 fill test, good. All icemaker comp are working per techline, good. Give time for ice to form. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/06/2023
Installed motor OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Oberlin, OH 44074
David R
Job Details: 01/06/2023
"Cc unit door alarm will keep going on, even after it is reset it will come back on and keep beeping. As soon as I got into customers house, checked for icon, door icon is not there. Opened and closed all doors, timed unit to see how long if/when the alarm will go off. Found UI control will keep locking by itself, slow to read and unread when doors are open and close. Ordering UI control. ; ordrng 1 W11430637 (Ui Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jason N
Job Details: 01/06/2023
"Cc unit going offbalance/vibrating Ran diagnostics, no codes stored. Checked tub suspension, checks good. Unit is level. Ran auto test and calibration. All functions passed. Advised customer on load sizing and ensuring load distribution during spin cycle. Unit is working as designed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near North Ridgeville, OH 44039
Manny
Job Details: 01/06/2023
"Cc unit keeps running even on off position, verified and timer keeps running after unit is in the off position, replaced board timer still running, replaced timer good, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Oberlin, OH 44074
David R
Job Details: 01/06/2023
"Replaced motor and cap, tested. Good. All components working. Agitating and spinning. Good. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D2EAB00
Near Mentor, OH 44060
Jason N
Job Details: 01/06/2023
"Installed dispenser switch bracket. Tested water dispense, very low pressure from dispense. Pulled filter and found bypass valve is not opening and closing properly, leaking when filter is out and low pressure when filter is installed. Unit will need filter housing replaced. ; ordrng 1 WPW10121138 (Filter housing)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near North Ridgeville, OH 44039
Manny
Job Details: 01/06/2023
"Cc unit unbalanced, verified and unit needs to be level, customer stated that the button is har to press, verified and button feels normal, ran diagnostics no codes, ran test cycle good, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Grafton, OH 44044
Marie V
Job Details: 01/06/2023
"Took pop Cc that the unit is not cooling. Theres water bottle frozen but bread is not. Unit is on a garage and is under 55* explain cust and showed in owners manual the location of the appliance if is too cold it will not work as it should, Op test ok"
We serviced a
GENERAL ELEC RANGE GAS
Model JGS905SEK1SS
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/06/2023
Cc oven not heating. Confirmed found weak igniter. Repel from t/s. Preheated unit to 350. Pass. ; used 1 12400035 (IGNITER) from stock
We serviced a
KENMORE WASHER
Model 417.440925
Near Lakewood, OH 44107
Manny
Job Details: 01/06/2023
"Cc unit not washing but fills, verified and unit not starting, customer stated that she had some pipes burst above the unit, verified and unit had water damage on control harness and motor, harness is discontinued. And not showing in parts breakdown ; ordrng 1 137043000 (motor) and 1 134743500 (control board motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Hiram, OH 44234
Brian M
Job Details: 01/06/2023
"Cc unit not spinning and has loud noise Found bearing to be shot, basket does not separate from hub and rotor is rusted up from small leak Needs bearing, hub and rotor ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 SHIPPING (shipping and handling) and 1 280146 (rotor)"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Bay Village, OH 44140
Gabriel P
Job Details: 01/06/2023
"Replace both parts,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Kent, OH 44240
Brian M
Job Details: 01/06/2023
Cc unit not dispensing ice Yoke impeller is stripped will need yoke and divider ; ordrng 1 WPW10309864 (divider) and 1 WP63052-2 (impeller) and 1 W11396033 (Switch)
We serviced a
KITCHENAID RANGE
Model KFGG500EBS3
Near Olmsted Falls, OH 44138
David R
Job Details: 01/06/2023
"Replaced dsi board and ignitor. Ran unit at 350* lighting up and cycling correctly. Good, Op Test Ok."
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44144
Manny
Job Details: 01/06/2023
"Cc unit not coming on, verified and unit came on ran diagnostics and no codes ran test cycle no issue found, unit is working as designed"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near North Royalton, OH 44133
Marie V
Job Details: 01/06/2023
Cc that unit is making a noise. Confirmed sounded like something loose. Took unit apart and found blower wheel had a crack on it. Replaced it. Tested unit. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Strongsville, OH 44149
Gabriel P
Job Details: 01/06/2023
"Found pulley making noise replace from t/s,opt test ok ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Columbia Station, OH 44028
David R
Job Details: 01/06/2023
Cc FZ getting frost. Found one of FZ drawers brackets on the wheel was curved and out of place (took pic). Corrected. Took off and readjusted and reseated the FZ door and gasket. Customer to monitor. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVS1
Near Amherst, OH 44001
Angel
Job Details: 01/06/2023
Cc that unit was leaking she had plumber come out and stated it was the inlet valve. Verified to make sure and it was replaced valve tested unit opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44109
Angel
Job Details: 01/06/2023
Cc that unit does not power on. Plugged in unit and it will not turn on verified power at main board and its receiving 120vac and checked the console and its receiving 13vdc but it will not light up unit will need console and ordering main board as well. Office to reschedule one of the parts out of stock.; ordrng 1 W11557935 (Main board) and 1 W11478519 (Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Parma, OH 44134
David R
Job Details: 01/06/2023
"Gasket parts not listed on parts breakdown. Per notes, Engineering told CB to replace these gaskets. Customer wants CB back to properly replace them. ; schdld next appmnt for 1/10 TUE PM"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, OH 44133
David R
Job Details: 01/06/2023
"Nothing wrong with unit. Customer didnt know in sensing part of cycle, clothes will agitate around and send signal to control. Unit is good."
We serviced a
MAYTAG DRYER
Model LDG8424AAE
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2023
"Customer complaint of squealing noise, confirmed, found idler pulley squealing, unit needs new idler pulley ; ordrng 1 WP6-3037050 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Euclid, OH 44123
Joe O
Job Details: 01/05/2023
"Cc: not spinning properlyFound error codes f0e5(off balance). Found hub stripped. Pulled wash plate. Found gear case partially stripped. Needs gear case and hub. Customer does not want to repair at this time; ordrng 1 W11454734 (Gear case) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Eastlake, OH 44095
Joe O
Job Details: 01/05/2023
"Cc: shaking during spinCustomer stated violently shaking, does not move from location. Advised customer these units do shake when in spin. Ran drain and spin. Hoses sit right up against back of unit. Ran manual high speed spin. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44105
Manny
Job Details: 01/05/2023
"Cc light not coming on, verified and no lights, pull bulb out and no good, Checked socket and good, customer stated she has a build and will installed it herself she stated that the bulb felt hard and she didnt want to break it, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Berea, OH 44017
David R
Job Details: 01/05/2023
"Replaced drawer, dispenser, faucet and bezel. All components working correctly. Went over how in dispenser water can collect at end of cycle in dispenser and thats because of the drain spout within it and height of it. Unit is functioning correctly, customer doesnt like overall design and functions of unit, if anymore concerns to contact customer care but unit is functioning as designed. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS7
Near Strongsville, OH 44136
David R
Job Details: 01/05/2023
"Cc unit UI not lighting up. Verified, none of options turning on, verified correct power to unit, 120vAC. Unplugged unit for 30 seconds. Plugged in, all options working. No error codes from diagnostics. All components working. Heater came on at end. Unit is working. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Lorain, OH 44052
Gabriel P
Job Details: 01/05/2023
Customer had wet towels inside washer she said when cycle finish thats how it left towels she also ran a drain and spin cycle and still wet but when I ran drain and spin it work for me but cause is Intermittent unit drain but sometimes dont ordering control everything else test good and found no errors also Im taking pictures of how tight the place is to work on will probably need too techs ; ordrng 1 W11550649 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Strongsville, OH 44136
David R
Job Details: 01/05/2023
"Replaced parts from customer, door gasket and cabinet gasket. Tested out, no leaks. Unit and components good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mentor, OH 44060
Jason N
Job Details: 01/05/2023
"Cc unit not making iceRan manual ice maker test, found no water coming into ice maker. Fill tube and funnel are iced up. Cleared ice from tube and funnel, no water coming in. Replaced inlet valve using customer supplied pre Id part. Ice maker cycled and filled mold with water. Advised 24hrs for ice production to produce approx. full container. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/05/2023
Cc that unit just kept filling and it would not stop or pass the sensing setting. Ran diagnostics and unit had an F7E5 error code shifter fault tested the shifter in diagnostics and everything was working fine also checked control board and all wiring to make sure they were all plugged in and they were tested the pressure hose and blew through it and it was good. So i started a cycle because thats where she would have issue and the unit started to fill sense and than started washing as well as should but I still replaced the actuator since she had a error code for it opt test ok. ; used 1 W11481722 (Actuator) from stock
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS04
Near Mentor, OH 44060
Jason N
Job Details: 01/05/2023
"Cc unit upper oven preheating slowly and either burning or not cooking food fullyRan bake test to 300 degrees, confirmed unit is slowly preheating, broil element is cycling inner and outer, bake element is not working, lower oven plate is not getting hot. Unit need bake element. Part is not showing in stock at Marcone, office to schedule customer with next service date. ; ordrng 1 WPW10207398 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFZ07
Near Eastlake, OH 44095
Joe O
Job Details: 01/05/2023
"Installed gaskets. Gaskets will not stay seated correctly. Steamed gaskets. Gaskets still will not stay seated, or seal. Needs freezer door, ff door, and washers. Doors special order. Office to reschedule; ordrng 1 LW10852152 (dor-fip) and 1 LW10852154 (dor-fip) and 1 WPW10612925 (nameplate) and 2 WP489467 (washer)s"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/05/2023
"Cc that unit is taking a long time to dry and theres lint building up inside dryer. Confirmed. Stared unit, heats perfect. Followed vent. Found it was completely clogged. Cleaned up and left number to have company clean all the vent also found seal is breaking. Ordering seal. ; ordrng 1 W10906683 (Seal) and 1 WPY055980 (Adhesive)"
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Chardon, OH 44024
Jason N
Job Details: 01/05/2023
"Cc unit filling with hot water only, and sometimes unit does not spin outRan wash test on hot and cold, found cold valve is not working, no cold water coming. Unit will need valve assembly replaced. Ran drain and spin test, suspension rods are weak, basket sagging and bouncing around. Quoted customer for valve and suspension. Customer declined repair at this time, estimate only. ; ordrng 1 WH13X10053 (Valve) and 2 WH16X10158 (Front spring)s and 2 WH16X10159 (Rear spring)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Beachwood, OH 44122
Manny
Job Details: 01/05/2023
"Cc unit makes ice sometimes, verified and container half full, removed ice maker cover and ran harvest, ice maker its getting stuck and when it can keep going its jumping unit needs ice maker.; ordrng 1 W11579560 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near South Euclid, OH 44118
Manny
Job Details: 01/05/2023
"Unit needs ice maker, container, chute, motor and coupling.; ordrng 1 W11244434 (ice-contnr) and 1 WPW10293212 (chute) and 1 WP2220458 (coupling) and 1 W10873791 (icemaker) and 1 W11202789 (motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HBS04
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/05/2023
"Cc that water and ice are not working, did some job in the home water and unit stopped dispensing . Confirmed. Found water line frozen and ice maker as well. Defrosted lines, ran step 19 for heater and cycled ice maker. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Jason N
Job Details: 01/05/2023
"Cc unit not draining at end of cycleRan diagnostics, found codes f9e1 for product not draining and f9e2 for drain motor electrical problem. Ran auto test cycle, all functions passed, unit drained out properly. Started cycle and canceled cycle several times. Could not get drain pump to fail, but did quote customer for drain pump replacement due to both fault codes being present in history. Few places drain pump using misc. truck stock part. Ran auto test cycle. Op test good. ; used 1 W11412291 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Chesterland, OH 44026
Jason N
Job Details: 01/05/2023
"Cc unit vibrating during cycleRan auto test, all functions passed, no fault codes stored. Unit is level and suspension checks good. Ran load test w/5 towels, then switch over to drain and spin. Unit vibration minimal. Advised customer some vibration is expected, advised customer on load sizing and proper load balancing in basket is offbalance issues arise. No issues found with unit. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/05/2023
"Replaced drum, opt tets ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Mentor, OH 44060
Joe O
Job Details: 01/05/2023
"Arrived unit no longer cooling. Called whirlpool tech line spoke with Andrew. He stated to replace the compressor. Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 56g of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland Heights, OH 44106
Manny
Job Details: 01/05/2023
"Replaced all parts ordered, ran test cycle, good, ran normal cycle with towels , got them wet and switched to drain and spin, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 01/05/2023
"Cc unit not working properly, verified and ran diagnostics no codes found, ran test cycle, opt test ok unit working as designed"
We serviced a
GE DISHWASHER
Model PDW7980N10SS
Near Madison, OH 44057
Joe O
Job Details: 01/05/2023
Installed valve. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, OH 44241
Brian M
Job Details: 01/05/2023
"Cc unit not spinning Suspect tub hub Could not remove washplate without damaging it Found tub hub worn out teeth on gearcase worn as well Tub hub, washplate and gearcase ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Avon, OH 44011
Angel
Job Details: 01/05/2023
Replaced freezer door and added to nylon washers to lift door a little higher opt test ok.; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near North Ridgeville, OH 44039
Angel
Job Details: 01/05/2023
Cc that unit was not making ice. Verified and the ice maker was on so I jumped started it and it cycled properly but noticed there was water running down the back wall took apart freezer and removed ice maker and found that the fill tube was completely frozen causing the no ice issue. So I removed the fill tube from the back of unit cleared it out and sealed around the outside to keep warm air from getting in cycled the ice maker again and it filled perfectly. Explained to customer since the unit is new and having a new filter installed as well most likely the unit probably still had air in the line causing the issue but its working now opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Elyria, OH 44035
Angel
Job Details: 01/05/2023
Cc that unit is smelling like gas and they had the gas company out and tagged the unit. Verified by turning on gas and found it was leaking pretty good by the main line that connects to the gas valve. Turned off gas removed line and cleaned it off reinstalled line and tightened it properly tested unit again and its not leaking anymore and cant smell anything either i used soap suds on all fittings to make sure tested the cooktop and oven and it functioned as should opt test ok. Customer states unit is under 1 year manufacturer warranty but doesnt have the POP stated that if she finds it she will call us back.
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Painesville, OH 44077
Dan H
Job Details: 01/05/2023
"Installed new gearcase, slider, motor, clutch, and rotor, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Aurora, OH 44202
Brian M
Job Details: 01/05/2023
F4e1 From previous experience unit will need harness thermostat and acu Extra labor unit has to be disassembled to replace wiring ; ordrng 1 W11568584 (Thermostat fix) and 1 W10886919 (lmp-basles) and 1 W11356970 (Harness) and 1 W11356977 (Harness) and 1 W11317200 (Harness) and 1 W11325603 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44129
Angel
Job Details: 01/05/2023
Cc that unit stayed on spin and it was just flashing. Cancelled the cycle and ran diagnostics and found error code F0E5 off balance load detected erased error code ran a calibration and auto test and passed. Explained to customer not to over fill washer which he was and I leveled out unit because it was not leveled properly either also explained that if washer goes off balance again and he catches it he can pause the unit rearrange the clothes and start the cycle again from where it left off opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Lorain, OH 44052
Gabriel P
Job Details: 01/05/2023
"Replace control and console ,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS02
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 01/05/2023
Replace inverter and compressor start right up opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG374LVS0
Near Solon, OH 44139
Brian M
Job Details: 01/05/2023
"Cc unit will run then shuts off Found spark module failing Needs spark module ; ordrng 1 WPW10331686 (module,spark), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5800BW0
Near Solon, OH 44139
Brian M
Job Details: 01/05/2023
Cc of long dry times Found customer to have installed new vent hose was extremely longCut down to size Ran test cycle getting really good heat out of vent Advised on vent cleaning
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Dan H
Job Details: 01/05/2023
"Installed new light socket, op test good"
We serviced a
GE DISHWASHER
Model GDF520PGJ4CC
Near Oberlin, OH 44074
David R
Job Details: 01/05/2023
"Replaced all controls, door harness, hinge and gasket. Tested, all components working. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Brian M
Job Details: 01/05/2023
Prior to moving out customer already had floor damaged Advised to customer of how the unit is tightly installed there is no side to side adjustment and doors will slightly touch at the top due to not being able to be installed properly Installed listed parts Cycled icemaker OP Test Ok Advised to watch
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland, OH 44109
Angel
Job Details: 01/05/2023
"Cc that unit will not do anything besides keep draining. Plugged in unit and it was in flood mode so I cancelled it out and ran diagnostics and it had a F8E1 error code meaning long fill, long fill so I tested the valve and it was fine than I ran a auto test and passed so I started a normal cycle to make sure the main board is detecting how much water is coming into the unit and it was it filled and started washing as should. Explained to customer it couldve been a glitch in the control or they had low water pressure causing issue because the pressure hose was fine as well. Recommended to monitor for now because unit is working as should opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Westlake, OH 44145
Angel
Job Details: 01/05/2023
Cc that unit is leaking when its not running. Verified and found that the water supply line was leaking customer will need new supply line for unit to fix leak issue opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Walton Hills, OH 44146
Marie V
Job Details: 01/05/2023
"Cc that unit leaks and showed me the door has a dent. Confirmed, that dent makes unit door not seal all the way. Making it leak. Red ring inner door and hinge. Office will contact once they have eta on the part; ordrng 1 W11559689 (Inner door) and 1 W11573702 (Hinge)"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS09
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/05/2023
"Cc unit microwave not working, fault codeRan diagnostics, found code f1e5 for inverter error. Checked main fuse into AM board, checked good. Per tech sheet inverter or magnetron failure. Quoted customer both parts. Customer will need to think about it and will contact us if moving forward with repair.; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter)"
We serviced a
WHIRLPOOL WASHER
Model WTW5500SQ0
Near South Euclid, OH 44121
Jason N
Job Details: 01/05/2023
"Installed agitator cam/gears. Ran wash test, agitator operation good. Unit op test good. Customer still expressing concerns over discoloration/residue being flushed from unit. Advised customer that unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Kingsville, OH 44048
Dan H
Job Details: 01/05/2023
"Customer complaint that lower oven door latch is not working, confirmed, door lock motor is receiving 120vac , installed new door lock mechanism, op test good"
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Cleveland, OH 44109
Gabriel P
Job Details: 01/05/2023
"Replace door,opt test ok"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
Gabriel P
Job Details: 01/05/2023
"Found thermal fuse open replace thermostat and thermal fuse ; used 1 WP3392519 (THERMAL FUSE), and 1 Wp3387134 (Thrmst fix) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Oberlin, OH 44074
David R
Job Details: 01/05/2023
"Cc unit collecting water in dispenser area. Checked, no error codes, no SPs pertaining to cc. Ran diagnostics test, all components good. Let customer know it is normal for some water to collect after wash in dispenser, showed customer the design and height of drain port on dispenser. Unit is good, working as designed. Op Test Ok"
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Bay Village, OH 44140
Angel
Job Details: 01/05/2023
Replaced inlet valve tested unit opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near East Cleveland, OH 44112
Jason N
Job Details: 01/05/2023
"Cc unit didnt finish cycle Customer stated he had one cycle where the unit never finished the cycle, water remained in clothing, this was the only time he had an issue. Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Could not duplicate issue at this time. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, OH 44119
Jason N
Job Details: 01/05/2023
"Cc unit oven not working Ran bake test, found ignitor physically open. Replaced bake ignitor using customer supplied pre Id part. Reran bake test, good ignition and flame. Op test good."
We serviced a
FRIGIDAIRE DBL WALL OVEN
Model FGET3065PFD
Near Conneaut, OH 44030
Dan H
Job Details: 01/05/2023
"Customer complaint that lower over is not heating properly, oven temperature sensor is good, wrong control was ordered originally, ordering correct control; ordrng 1 5304507688 (Cntrl)"
We serviced a
WHIRLPOOL STACK W/D
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 01/05/2023
"Cc unit will lock but wont go through the cycle, trying to run diagnostics and unsuccessful, unit wont go into diagnostics, set to normal cycle started unit and locks but nothing happens, switch to spin unit will start but after the door locks and unlocks nothing happens and door unlocks, unit needs main control replaced ; ordrng 1 W11616491 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/05/2023
Cc unit still frosting up Found service bulletin W11642483 Rev BNeeds heater and evap fan ; ordrng 1 WP2315549 (Fan) and 1 W11650661 (Heater)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Ashtabula, OH 44004
Dan H
Job Details: 01/05/2023
"Customer complaint that unit is not filling, valves are not opening, valves are receiving 120vac, installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Oberlin, OH 44074
Gabriel P
Job Details: 01/05/2023
Pressure system like whirlpool tech line told me. And found the leak by liner on evaporator and is not repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Madison, OH 44057
Joe O
Job Details: 01/05/2023
Installed auger motor. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW1
Near Willoughby, OH 44094
Jason N
Job Details: 01/05/2023
"Cc unit ff section not coolingRan diagnostics functions tests, found evaporator fan is not turning on, no airflow to ff section. Unit need fan motor replaced. ; ordrng 1 W11024089 (Motor evap)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Avon Lake, OH 44012
Angel
Job Details: 01/05/2023
Cc that right hand side door sticks out a little further out than the left hand side door. Verified and it is a little further out but also noticed that unit was not installed correctly it is not aligned properly in the spot has about a 1\4 sticking out on the right side and about and 1/8 in on the left side seems like cabinet could be twisted a bit plus it has custom made panels for door which could be an issue as well if not made or installed correctly. Recommended customer to get her contractor or installers to align unit correctly but for the door theres no other alignment i can do to fix the issue the hinges have been replaced and door is closing properly as well documented everything in serviceMatters tech-line support opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Bedford, OH 44146
Marie V
Job Details: 01/05/2023
Cc of a humming noise. Confirmed. Noise comes from compressor called Bj and confirmed. Unit needs new compressor. Office will contact once they have eta on the part; ordrng 1 W11580057 (Compressor)
We serviced a
MAYTAG RANGE
Model MGT8820DS05
Near Cleveland, OH 44144
Marie V
Job Details: 01/05/2023
Replaced control and preheated both ovens. In range top was at 380* and bottom 345*. Right after preheat Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Lakewood, OH 44107
Marie V
Job Details: 01/05/2023
Replaced light switch. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44135
Marie V
Job Details: 01/05/2023
Replaced motor and control tested unit. No leaks. Op test okBrought core for return
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS
Near Solon, OH 44139
Brian M
Job Details: 01/05/2023
Installed sump and drain motor Ran test cycle OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MSB27C2XAB00
Near Perry, OH 44081
Dan H
Job Details: 01/05/2023
"Customer complaint that unit is leaking, ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Cleveland, OH 44135
Manny
Job Details: 01/05/2023
"Replaced control ran diagnostics and control blew, check components and found drain pump out of range, reordering control; ordrng 1 W11543994 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Elyria, OH 44035
Gabriel P
Job Details: 01/05/2023
"Customer is hearing popping sound advise customer that the sound is normal and show her all normal sound from her unit,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Dan H
Job Details: 01/05/2023
"Installed new user interface, op test good"