We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Euclid, OH 44132
Jason N
Job Details: 07/11/2023
"Cc unit not powering onCustomer stated unit would randomly blink and play tones, now unit will not power on. Checked power into unit at receptacle, L to L reading 244v, L to N and G, reading 120.6v. Checked power from j2 connector on main board to UI. Pin 1-4 reading 13.1vdc. Pins 2-4 reading 5.2vdc. Called wp techline, as the controls were replaced a month ago. Andrew, stated no repair to be made at this time, due to the fact this has been an ongoing issue with multiple units, suggested have customer contact an electrician to investigate power source for fluctuations or EMI."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26HF5AB3
Near Kent, OH 44240
Brian M
Job Details: 07/11/2023
"Cc no cool or ice, was off for 3 days but is back up and running on the 9th unit started to cool and is back to operating temps At this time I can not duplicate an issue but suspect a temp control failure Temp control discontinued 240375906"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near East Cleveland, OH 44112
Jason N
Job Details: 07/11/2023
"Cc unit not draining, water is murky. Found tub bottom full of water, pressed cancel to drain. Drain pump is running, but not pushing water. Checked drain to disposer connection. Found disposer knockout plug still in place. Knocked out disposer plug. Ran wash test then cancel drain on unit. Unit drained out properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/11/2023
"Cc unit cycle times changed when starting up a cycleCustomer states her normal cycle times used to be just over an hour, now it says 52 min. Advised customer that cycle times may vary depending on options chosen as far as rinse type, soil level and water level. Explained several features of the unit. Unit is working as designed. Customer instruct."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kent, OH 44240
Brian M
Job Details: 07/11/2023
Cc unit not starting Found slider broken Replaced using slider kit Ran auto test and calibration OP Test Ok
We serviced a
GE REFRIGERATOR
Model PWE23KMKGES
Near Mentor, OH 44060
Jason N
Job Details: 07/11/2023
Cc unit leaking Found bottom of freezer section with ice sheet buildup. Found drain tray iced over and drain tube valve clogged. Ordering new drain tube.; ordrng 1 WR02X28554 (Drain tube)
We serviced a
GE WALL OVER ELE
Model JT5500EJ6ES
Near Mentor, OH 44060
Jason N
Job Details: 07/11/2023
Installed lower blower fan. Ran bake test to 300 degrees. Unit preheated properly and no faults. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Geneva, OH 44041
Joe O
Job Details: 07/11/2023
"Cc: not spinningFound error codes f5e1(lid switch fault) f7e6(motor fault) f7e5(shifter fault) f0e5(off balance). Entered manual diagnostics. Lid Id locking. Found hub stripped. Pulled hub. Found gear case only has half its splines. Needs gear case and hubCustomer does not want to repair at this time ; ordrng 1 W11454372 (Gear case) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near North Benton, OH 44449
Brian M
Job Details: 07/11/2023
Cc of leak Found ff evap pan frosted over Clean and cleared drip pan OP Test Ok
We serviced a
GE REFRIGERATOR
Model ZIRS36NMALH
Near Middlefield, OH 44062
Brian M
Job Details: 07/11/2023
"Cc unit not cooling Found ice chunk on evap walls Upon moving ice build up found unit to uv dye leak on evap Unit needs sealed system repair ; ordrng 2 WR50X10032 (thermodisc)s and 1 WR85X10017 (evaporator) and 1 WPW10143759 (DRIER), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM07
Near Hiram, OH 44234
Brian M
Job Details: 07/10/2023
Cc unit not cooling Found unit cooling normally at this time -3 in freezer and 38 in fridge Advised to watch.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Middlefield, OH 44062
Brian M
Job Details: 07/10/2023
Installed gearcase and lower components and installed suspension rods Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Cleveland, OH 44128
Bill
Job Details: 07/10/2023
"Cc was not making ice, could not confirm. Unit dropped ice and filled with water when I was present, took temps ice maker at 1 deg freezer and -3 deg. Unit operating as intended."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Geneva, OH 44041
Jason N
Job Details: 07/10/2023
"Cc unit ice melting, lights stopped working and not coolingCustomer stated they turned breaker off and back on and unit and all functions seemed to be operational again, except unit has not made any ice. Ran ice maker diagnostics, found code e5 for timed ice making. Possible fault was set when unit stopped cooling temporarily before power cycle. Ran test 56 ice maker harvest test, ice maker indexed and homed properly. Ran test 45 water fill test, good water fill. Ran test 37, ice box thermistor, reported back passed. Power cycled unit using breaker. Ice maker fault is cleared, e0. Checked pantry UI for moisture or corrosion, none found. Advised customer since all operations are working at this time and ice maker fault has been reset, that they will need to monitor unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Willoughby, OH 44094
Joe O
Job Details: 07/10/2023
Cc: unit frosted upCurrently not frosted. Found gaskets are sealing. Customer has everything removed. Advised customer it could have been something in the way of the door closing properly. Op test ok
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Roaming Shores, OH 44085
Brian M
Job Details: 07/10/2023
Installed ui and control OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
ROPER WASHER
Model RAX4232KQ0
Near Madison, OH 44057
Joe O
Job Details: 07/10/2023
"Cc: water remaining in unitFound lid switch not engaging. Jumped out lid switch, unit draining and spinning. Needs lid switchCustomer does not want to repair at this time; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jefferson, OH 44047
Jason N
Job Details: 07/10/2023
"Cc unit water level not where its expectedRan diagnostics, no codes stored. Ran auto test cycle and calibration. All functions passed. Checked pressure hose to ensure clear. Started normal cycle with clothing load. Unit sensed and filled to appropriate level, not quite covering clothing before advancing to wash cycle. Advised customer that this water level is normal and that water level will be variable depending on load size but will not cover clothing or fill tub. Unit is working as designed."
We serviced a
MAYTAG RANGE
Model MGR6600FZ1
Near Cleveland, OH 44105
Bill
Job Details: 07/10/2023
"Cc oven not getting to temp, could not confirm. Started oven noticed that temp was set to C in stead of F. Took temps temps where in range, showed customer and switched unit to F. Ordered grate that is covered under 10 year warranty. Snapped quick pics, customer to install grates when they arrive.; ordrng 1 W11101497 (Grates)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Amherst, OH 44001
David R
Job Details: 07/10/2023
"Cc questions about door and seal. Looked over FF doors. Both sealing, no gaps, no frost. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Lorain, OH 44052
Marie V
Job Details: 07/10/2023
"Cc that the unit is not washing the bowls and not drying all the dishes. Ran diag, no error codes , unit finished the test cycle and took temps over 145*, explain cust unit is working as designed, using rinse aid help with drying. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Wickliffe, OH 44092
Corina H
Job Details: 07/10/2023
CC that there is long dry times. Confirmed. Found the screen covering the vent outside. No airflow. Removed the screen good airflow. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5600XW0
Near Wickliffe, OH 44092
Corina H
Job Details: 07/10/2023
"CC that the unit is not heating. Confirmed. Checked the heater and the cutoff are open. Will need a heater and a cutoff. ; ordrng 1 WP3387747 (Heater) and 1 279973 (Cutoff), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
GE DRYER
Model DPSR483EA1WW
Near Maple Heights, OH 44137
Manny
Job Details: 07/10/2023
"Cc unit not drying, verified and unit heating but then heater goes off, verified air and barely any air coming out of outlet vent, advise customer to clean the ven and if they still have issues to lets us know, unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Independence, OH 44131
Manny
Job Details: 07/10/2023
"Replaced heater, customer stated unit is leaking found hose chewed up by mice, unit needs drain line replaced ; ordrng 1 W11551233 (Drain hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Brecksville, OH 44141
Manny
Job Details: 07/10/2023
"Cc u it not making ice in the Ff, verified and ice stuck in ice maker auger, removed ran harvest test and ice maker gets stuck before it fills, unit needs ice maker ; ordrng 1 W11578780 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
Manny
Job Details: 07/10/2023
"Cc unit making a loud noise, verified and noise is normal compressor operation sound. Advise customer that if noise gets louder to let us know, unit working as designed, Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Grafton, OH 44044
David R
Job Details: 07/10/2023
"Replaced agitator, screws, cam. Tested. Good. Op Test Ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Rocky River, OH 44116
Marie V
Job Details: 07/10/2023
"Cc that unit is leaking from the back . Confirmed, when turned unit on found that it was leaking from fill hole on dishwasher, found cap was loose, causing it to leak when filling and washing. Corrected issue, tested unit twice. No leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44023
Bill
Job Details: 07/10/2023
"Used Splutch from truck stock, changed gear case, cam, hub, Splutch. Tested opt test good; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44105
Manny
Job Details: 07/10/2023
"Cc unit not filling all the way, verified and no codes, ran test cycle good! Customer asked if I can start a cycle so she can see it is working, ran cycle with towels let the unit fill and start washing, customer stated that they didnt show her how to use the unit and if I can show her, the best cycle to use and the best settings, showed her how to properly set the unit and explained that if she needs more water she can also turn the deep fill on and that should give her more water. Unit is working as designed opt test ok!"
We serviced a
AMANA REFRIGERATOR
Model ABB2224DEW
Near Geneva, OH 44041
Jason N
Job Details: 07/10/2023
"Cc unit not cooling Found both sections near room temperature. Found compressor is running, but is extremely hot. Found discharge line running through evap drip tray is corroded and leaking refrigerant due to a pinhole. Unit will need discharge line repaired and compressor replaced. Customer declined repair."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Painesville, OH 44077
Jason N
Job Details: 07/10/2023
"Cc unit making a squeaking noise during agitationRan diagnostics, no codes stored. Ran auto test cycle, no abnormal noises heard. Checked under unit, nothing out of the ordinary. Started normal cycle with clothing load. Unit sensed, filled and advanced to wash cycle, no abnormal noises heard. Unable to duplicate noise complaint at this time."
We serviced a
KENMORE WASHER
Model 11031633611
Near Chesterland, OH 44026
Brian M
Job Details: 07/10/2023
"Cc possibly a chain under tubCustomer had unit ripped apart prior to us servicing Found washplate broken out and and washplate hub still on shaft, Advised customer on labor to remove, and to pull tub, Removed washplate spline and removed tub Removed debris from under tub but no chain found Customer had washplate, installed customer supplied part Ran auto test and calibration OP Test Ok"
We serviced a
GE WALL OVEN
Model ZEK958SF4SS
Near Pepper Pike, OH 44124
Brian M
Job Details: 07/10/2023
"Cc unit locked up after self clean Found upper oven locked, due to mechanism I can no force door open with out damaging unit or cabinet From manual seems like a control board issue Control discontinued"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kirtland, OH 44094
Jason N
Job Details: 07/10/2023
"Cc unit not coolingChecked all visible connections in rear compartment and evaporator using uv light, no dye found. Small ice ball on cap tube on evaporator. Hooked up gauges to system, low side reading 12 in/hg vacuum and high side reading 105 psi. Amp draw on compressor reading .64A. Shut down system, let equalize, system equalized at 25 psi after less then 5 min. Pressurized system with 140 psi on nitrogen. Used bubble solution on all visible connections, no bubbles found. Let system sit pressurized to check for decay. No change after 25 min. internal leak ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Mentor, OH 44060
Jason N
Job Details: 07/10/2023
"Cc unit freezing product in ff section, even when set to lowest temperature setting.Replaced damper control using customer supplied pre Id part. Set temperature settings to 3 in freezer and 2 in ff section. Advised customer to let unit adjust for 48 hrs and then monitor product in ff section."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Concord Township, OH 44077
Joe O
Job Details: 07/10/2023
Cc: not making iceFound error code e5(ice maker mold thermistor bad). Needs ice maker. Replaced ice maker. Ran ice maker cycle and fill. Ice maker cycled and filled. Op test ok; used 1 W11294907 () from stock
We serviced a
JENN-AIR WALL OVEN
Model JMW2427LM02
Near Willoughby Hills, OH 44094
Corina H
Job Details: 07/10/2023
CC that the broil element for the microwave is hanging down. Confirmed. Found the bracket missing. Will need a bracket.; ordrng 1 W10909479 (Support)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44120
Manny
Job Details: 07/10/2023
Replaced tracks and stoppers opt test ok
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Lakewood, OH 44107
Marie V
Job Details: 07/10/2023
"Cc that a piece broke from inside microwave and element is hanging. Confirmed, unit will need new support clip for element. ; ordrng 1 W10909479 (Support)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Valley View, OH 44125
Bill
Job Details: 07/10/2023
"Cc broiler not getting to temp, could not confirm ran broiler up to 500 deg took temp of cavity 490. Unit operating as intended, instructed customer to let temps stabilize for about 20 min after preheat temp has been reached."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Painesville, OH 44077
Joe O
Job Details: 07/10/2023
Cc: on heavier loads unit off balanceFound no stored error codes. Found unit is not corner balanced. Ran manual spin. Found basket very well balanced. Advised on adjusting load. Suspension rods are tight. Adjusted leveling feet. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Parma, OH 44129
Bill
Job Details: 07/10/2023
"Cc unit not cooling, confirmed cc 23 deg in freezer and 50 in ff. Found evap completely frozen over, tested heater through diagnostics. Heater came on, ordered Ui and control; ordrng 1 W11546609 (Control) and 1 W11216949 (Ui)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near Cleveland, OH 44111
Bill
Job Details: 07/10/2023
"Cc unit not working, could not confirm. Unit unplugged when I arrived, tested out let had to probe around in out let to gat a read. But got 120v plugged in unit and unit came on. Placed coffee cup of water in unit and started ran it for 1 min water came out hot. Unit opt test good. Recommended that customer have there outlet test by an electrician."
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Fairview Park, OH 44126
David R
Job Details: 07/10/2023
Cc unit not working. Broken door switch. Replaced surplus. Good. Op Test Ok. ; used 1 WPW10237959 ( Door switch) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Painesville, OH 44077
Joe O
Job Details: 07/10/2023
Installed heater. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Parma Heights, OH 44130
David R
Job Details: 07/10/2023
"Replaced harnesses and control. Good, let customer know about adjustments to temp if needed. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Strongsville, OH 44136
David R
Job Details: 07/10/2023
"Cc unit not heating after a power surge. Found element coil broken. Had one on surplus, replaced and cleared all lint from inside. Advised customer if needed, to get vent clean, second story. Ran unit, good, heating and cycling. Good. Op Test Ok.; used 1 WP3387747 ( Element) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Rocky River, OH 44116
David R
Job Details: 07/10/2023
"Replaced lid latch, actuator/ belt/ cam, all good. Tested, good. Spinning. All components good Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS20ETWH00
Near Beachwood, OH 44122
Manny
Job Details: 07/10/2023
"Cc unit not cooling, verified and unit unplugged, plugged in and compressor came on and frost started to build up on evap coils, temps before plugging in 78 in fz and 84 in ff, after 10 mins temps in fz 51 and ff 66, advise customer to allow 24 hrs for temps to equalize if still not cooling to give us a call and well take another look"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGD506GSS05
Near Beachwood, OH 44122
Manny
Job Details: 07/10/2023
"Cc unit keeps sparking, verified and unit sparking even on low, check connections on module and good, replaced switch harness and still sparking, unit will need spark module ; ordrng 1 WPW10475150 (module-spk)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500EWH01
Near Aurora, OH 44202
Brian M
Job Details: 07/10/2023
Installed gasket and fuses OP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
MAYTAG DRYER
Model LDE7500ACW
Near Westlake, OH 44145
David R
Job Details: 07/10/2023
Replaced belt. Tested. Good. Op Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Corina H
Job Details: 07/10/2023
"CC that the unit is not getting hot. Confirmed. Checked the terminal block. L1 to n 120 volts, l2 to n 120 volts. L1 to l2 0 volts. Will need an electrician."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Mentor, OH 44060
Jason N
Job Details: 07/10/2023
Cc condensation/ice buildup and temperature not stableFound condensation buildup in upper ff section and icing on vent opening. RH door gasket doesnt seem to be sealing properly. Used heat gun to rework gasket and ensure proper mate to cabinet and center mullion. Turned humidity control ON. Cleared condensation and ice from ff section. Advised customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Aurora, OH 44202
Brian M
Job Details: 07/10/2023
Cc unit not powering on Found green light on control but not able to get unit to activate Suspect bad control and drain pump ; ordrng 1 W11124765 (cntrl-elec) and 1 WPW10661045 (drain pump)
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Perry, OH 44081
Jason N
Job Details: 07/10/2023
"Cc unit not heating Checked power into unit, good at 244v. Checked all thermals. Found heater element open. Unit will need heater assembly replaced.; ordrng 1 DC97-14486A (Heater assembly)"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS2
Near Ravenna, OH 44266
Brian M
Job Details: 07/10/2023
Installed ui panel Light is Still onFound relay on board stuck closed Needs main control ; ordrng 1 W11084243 (cntrl-elec) and 1 W11128223 (display)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Perry, OH 44081
Jason N
Job Details: 07/10/2023
Cc unit ice production is slowCustomer showed pop.Customer stated it took several days after clearing out ice container to fill back up. Ice container is full of ice. Advised customer that unit may take up to 72 hrs to produce a full container of ice if totally empty. Unit is working as designed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Madison, OH 44057
Jason N
Job Details: 07/10/2023
Cc unit ice production is slowCustomer showed pop.Customer stated it took several days after clearing out ice container to fill back up. Ice container is full of ice. Advised customer that unit may take up to 72 hrs to produce a full container of ice if totally empty. Unit is working as designed. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Elyria, OH 44035
David R
Job Details: 07/10/2023
"Cc unit not washing correctly. Ran diagnostics, F7E6 motor fault, F7E1 basket speed fault. Ran test mode. All components working. Ran calibration, good. Looking underneath, no water leaks or signs that gearcase is leaking, good. Put a load in with a blanket, running normal cycle. Agitating is good, pushing clothes around properly. Advancing through cycle. Let normal cycle run while Im here. Before leaving cycle ran at least 30 mins. As of today. All checks good. Cannot duplicate complaint. Unit is good. Op Test Ok"
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Highland Heights, OH 44143
Joe O
Job Details: 07/10/2023
"Cc: unit still clicking, after ignitingFound broil is functioning, but bake will not stay ignited. Pulled drawer unit ignited and stayed lit. Needs igniter and harness; ordrng 1 WPW10324262 (igntr-oven) and 1 WPW10701462 (harns-wire)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near East Cleveland, OH 44112
Joe O
Job Details: 07/10/2023
"Cc: leaking, clean light flashingFound blue detergent or cleaner in over flow pan. Advised customer on detergent usage. Tested. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Rocky River, OH 44116
Marie V
Job Details: 07/10/2023
"Cc that the unit is turning the water on by itself and it makes a beeping noise. Also ice maker was empty and now is not making ice. Verify ice bin. Had about 3 batches, found that paddle for water needs to be replaced. Also ice maker had a little water inside of it. Sensor is working properly. And ice maker as well. Advice cust to monitor ice maker but will need new pad. ; ordrng 1 W10133606 (Pad), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Westlake, OH 44145
Marie V
Job Details: 07/10/2023
"Cc that the door is not working. Someone fell, confirmed, found hinges needs replacement but also tub got damaged, took pics, hinges area are too wide open. When door opened too mich it damaged the tub as well. Cust will buy new. ; ordrng 1 W11612302 (Hinge) and 1 WP8534853 (Hinge) and 1 WPW10681507 (Tub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WALL OVEN
Model PT7550SF8SS
Near University Heights, OH 44118
Manny
Job Details: 07/10/2023
"Cc unit giving error code, verify and set to bake at 350 unit reaches temperature no codes cancelled cycle and set to convection bake at 375, no codes, customer stated that the unit was in Celsius at some point and she had to convert the temps, can duplicate issue advise customer to monitor the unit and if she sees any codes to try taking a picture and send it to us, no issues found at this time. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44119
Joe O
Job Details: 07/10/2023
Cc: shaking during spinRan drain and spin. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44102
Corina H
Job Details: 07/10/2023
"CC that the unit will not fill with water. Confirmed. Found the drain hose connected to a supply line, laying about 18 off the ground. No error codes. Tested the hot and cold, are reversed. Switched the lines. Tested the hot and cold, cold is not working. Replaced the valve. Found the supply line not suppling water every time. Will need a plumber. Advised Cust to have the supply raised 39 above the washer."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Westlake, OH 44145
Marie V
Job Details: 07/10/2023
"Cc that the water dispenser stopped working after tech left and now is working but no ice. Found fill tube frozen. Defrosted and verify ohms on heater in range. Explain cust that unit will need new control. He will monitor unit. ; ordrng 1 W11380560 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cleveland Heights, OH 44118
Corina H
Job Details: 07/10/2023
CC that there is no water going into the unit. Ran diag no codes. Ran a calibration. Found the supply line under the body of the frame. Moved the supply line. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFB
Near Cleveland, OH 44113
Bill
Job Details: 07/10/2023
"Cc only making crushed ice, confirmed cc. Removed ice maker found plunger and arm blocked with ice cubes, cleared ice cubes. Tested opt test good. Showed customer how to reset filter lights."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW00
Near Euclid, OH 44123
Joe O
Job Details: 07/10/2023
Cc: ff section too warmFound temps in ff section at 63 degrees. Freezer at 4 degrees. Found evap fan not running upon arrival. Found excess frost around evap fan. Evap fan receiving proper power. Drain tube plugged. Needs evap fan motor and drain cleared. Cleared drain. Replaced evap fan. Advised customer to allow 24 hours for temps to adjust. Op test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Lyndhurst, OH 44124
Bill
Job Details: 07/10/2023
"Cc door wont close, confirmed cc. Dismantled door replaced hinges, reassembled door tested opt test good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Lorain, OH 44053
David R
Job Details: 07/10/2023
"Replaced lid, agitator no needed but one sent out was broken, took pics. Ran diagnostics test 51/52. Ran manual lid test, good. Started normal cycle. Good. Advancing. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Bay Village, OH 44140
Marie V
Job Details: 07/10/2023
"Cc that top rack is falling out and that the top dishes are not getting clean properly. Found top arm is clogged up and rails needs to be replaced. Cust will buy new. ; ordrng 1 W11259785 (Left track) and 1 W11259786 (Right) and 1 Wpw10327455 (Top spray) and 1 Wp3400918 (Retainer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 110.87872603
Near Mayfield, OH 44143
Corina H
Job Details: 07/10/2023
"CC that the dryer is hot to touch. Confirmed. Checked the heater, not grounded. Turned the unit on to air dry, heater turned on. Will need a new control. Part is. La.; ordrng 1 WPW10174745 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Willowick, OH 44095
Joe O
Job Details: 07/10/2023
Cc: not heatingFound voltage not getting through fame detector. Needs flame detector; ordrng 1 WE4X448 (heat detector)
We serviced a
WHIRLPOOL DRYER
Model WGD8000BW0
Near Mentor, OH 44060
Jason N
Job Details: 07/07/2023
"Cc unit making strange noise Ran dryer op test, confirmed noise. Pulled unit apart and inspected all rolling mechanisms. All checked good. Ran test with front panel off, found noise in question is coming from the blower housing bearing. Slight squeak noise, lubricated bearing, seems to help. Advised customer thats all the can done at this point due to the blower housing itself (W10256512) being discontinued and not replaceable."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Painesville, OH 44077
Brian M
Job Details: 07/07/2023
Cc unit popping breaker Ran auto test no issue Ran quick wash Can not determine issuePossibly feedback from a part but cant trigger it Or duplicate at this time Ran for 30 min ; ordrng 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W11396717 (Pump) and 1 W11624943 (Contour) and 1 W11568984 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Painesville, OH 44077
Brian M
Job Details: 07/07/2023
"Cc unit not spinning Found hub damaged and suspension rods weak and tub leaning ; ordrng 1 W11217817 (suspension) and 1 W10528947 (HUB), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Elyria, OH 44035
Angel
Job Details: 07/07/2023
"Cc that they only had crushed ice coming out. Cleaned out bin but was still coming out crushed, so I took the auger and solenoid assembly out and found solenoid came unplugged reinstalled it tested the ice for cube opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Wickliffe, OH 44092
Jason N
Job Details: 07/07/2023
"Installed pump/motor. Ran test cycle, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Gates Mills, OH 44040
Joe O
Job Details: 07/07/2023
"Installed door, ui, ice maker, and gaskets. Tested. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HV
Near Novelty, OH 44072
Brian M
Job Details: 07/07/2023
Installed ui OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Mentor, OH 44060
Brian M
Job Details: 07/07/2023
Cc unit not locking Found errors for lid latch Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near North Olmsted, OH 44070
Marie V
Job Details: 07/07/2023
"Cc that unit is taking a long time to dry. Stared unit, no heat coming in, then it started. Replaced coils, tested unit, pass. Also advise cust to clean vent. Is a little clogged Can also cause unit take a long time to dry, op test ok"
We serviced a
GE WALL OVEN
Model P T956S R2SS
Near Westlake, OH 44145
Marie V
Job Details: 07/07/2023
"Cc that replacing light it broke. Confirmed, removed socket, Replaced it light bult Op test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Gates Mills, OH 44040
Joe O
Job Details: 07/07/2023
Cc: not dispensing detergentFound detergent pump is trying to pull detergent through pump. Loosing pressure. Needs detergent pump; ordrng 1 W11318806 (Detergent pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Beachwood, OH 44122
Joe O
Job Details: 07/07/2023
"Cc: not making enough ice, ice build up in front of ice makerFound unit has good water flow. Found no ice maker error codes. Found unit has hollow cubes in ice maker. Ran ice maker harvest and fill. Needs water valve and fill tube heater; ordrng 1 W11482383 (Valve) and 1 W11087201 (heater)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Parma, OH 44129
Manny
Job Details: 07/07/2023
"Cc unit leaking from the burner heads, verified and pulled unit out turned gas on and no smell, turned all burners on and off noticed that some of them had dry powder on them, pushed the unit back and smell the gas, pulled out and no smell, landlord came he confirmed that there was no gas smell coming from the unit itself but coming from the back when the unit gets pushed back, no issues found with the unit, advise customer to replace the gas line and if they smell gas to call the gas company so they can pinpoint the leak."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Cleveland, OH 44104
Manny
Job Details: 07/07/2023
"Cc unit not washing verified and found codes F7E1, F7E5, f7e4 and F1e1, try running test cycle unit resets and then goes to 1 min and resets agai, unit needs control, cap and shifter ; ordrng 1 W11621183 (Control) and 1 W11395618 (Cap) and 1 W11481722 (Shifter)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mayfield, OH 44143
Joe O
Job Details: 07/07/2023
"Cc: squealingFound belt stretched. Replaced belt. Tested. Found squealing while braking. Needs motor; ordrng 1 W11026785 (motor-drve), used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9470WW01
Near Cleveland Heights, OH 44106
Marie V
Job Details: 07/07/2023
"Cc that unit is leaking in some cycles. Stared unit, door seal is not good and removed bottom plate and found tub hose is also leaking. Will need new bellow and hose . Cust will not fix. ; ordrng 1 WP8182119 (Bellow) and 1 WPW10467168 (Hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44106
Marie V
Job Details: 07/07/2023
"Cc that everything is wrong. Not spinning, drain hose fell, theres clothes still in it and is not leveled. When arrived found unit paused and on spin, clothes where off balance and drain hose was off on the floor. Corrected drain hose and let unit finish the spin cycle. Ran dig found error coee e5 off balance load , f8e1 long fill no fill. Advice cust to have drain hose attached to something in the home to avoid issue again."
We serviced a
WHIRLPOOL DRYER
Model WED9400SW1
Near Painesville, OH 44077
Joe O
Job Details: 07/07/2023
"Cc: not starting, error codeFound error code f01(primary control failure). Needs controlCustomer does not want to repair at this time ; ordrng 1 WPW10174745 (elect control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS06
Near Cleveland, OH 44106
Marie V
Job Details: 07/07/2023
"Cc that unit stared making too much ice and it was all over. Took temps unit is cool on both sections and making ice. Explain cust how ice maker works, also turn on and on. Filter and mullion. All working as designed. Op test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Ashtabula, OH 44004
Joe O
Job Details: 07/07/2023
Cc: not heatingFound element open. Needs heating element; ordrng 1 WP3387747 (element)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Cleveland, OH 44113
Angel
Job Details: 07/07/2023
Replaced adjuster tested function opt test good.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/07/2023
"Cc unit will not stay powered onNot able to run diagnostics initially. Unplugged unit and power cycled. Able to run diagnostics, found codes f2e1 for stuck/shorted button. Unit powered off. Unable to run diagnostics again. Powered unit on and started cycle, unit chimed and powered off. Unit will need console replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W10919546 (Console)"