We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44127
Marie V
Job Details: 06/08/2022
"Cc that the u it is not cooling. Took temps 60* fresh food and 20* at the freezer. Found full frost on evap, fan not running. Replaced fan from T/S. Op test okAdvice cust to allow 24 hours before restocking unit.; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA60SMHN00
Near Mentor, OH 44060
Joe O
Job Details: 06/08/2022
"Cc: frost build up on evap coverFound small amount of frost on evap cover. Found temps in ff section at 39 degrees, freezer at 5 degrees. Unit not completely defrosted from original frost build up. Needs evap clearedAdvised customer to disconnect power for 24 hours to thaw."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland Heights, OH 44106
Manny
Job Details: 06/08/2022
"Replaced control, opt test ok, was leaving customer came out and told me there is another error, found code F8E5 for exhaust temp sensor, followed troubleshooting and reset power to the unit and error is gone. Opt test ok"
We serviced a
FRIGIDAIRE RANGE GAS
Model FFGF3011LBc
Near Cleveland, OH 44144
Gabriel P
Job Details: 06/08/2022
"Found no voltage going to module and when supply voltage to module it did not light ignitor customer will need module and harness order ; ordrng 1 316580625 (Harness ignitor) and 1 808608801 (Module), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Gabriel P
Job Details: 06/08/2022
"Found blade fan not connected but put back together,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Willoughby Hills, OH 44094
Jason N
Job Details: 06/08/2022
"Cc unit does not turn offCustomer stated now the dryer never shuts off, keeps running and heating. Ran dryer test, air fluff cycle, found element is turning on. Heater element is shorted to case. Removed heater element and replaced with truck stock. Ran dryer test, dryer is not heating. Checked all connections and thermals. Found cycling thermostat open, will need replaced. ; ordrng 1 WP3387134 (Thermostat), used 1 279838 (ELEMENT) from stock"
We serviced a
KENMORE RANGE
Model 790.71342703
Near University Heights, OH 44118
Manny
Job Details: 06/08/2022
"Cc that FL burner not lighting, diagnosed the unit and unit will need a switch harness, spark module, and fl burner,, put unit back together and try the burner and it lights, customer said she would hold off on the repair and monitor the unit and if the issue returns shell call us to order the parts and replaced them. Opt test ok, estimate only if issue return ; ordrng 1 316135702 (Module) and 1 316219019 (wiring harness) and 1 316237805 (igniter & orifice), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Westlake, OH 44145
Angel
Job Details: 06/08/2022
Cc that unit was making a rattling sound. Unit was fine when i arrived so i took temps freezer was at 6* and ff section was 35* and unit was working in the ff section at the moment so i ran diagnostics and ran the freezer evap fan and it started making the noise took apart freezer section and found frost on the back wall of the freezer and ice buildup under fan explained to customer that if door was probed open it will cause frost or moisture and buildup into ice or frost steamed out ice and explained to customer to make sure for these freezer doors you want to open them from the middle so the door will open straight and not jump any teeth on the rails causing door to not close properly because of being uneven. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ABB2224BRW01
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2022
"Cc unit not cooling in ff sectionCustomer stated freezer works fine, but ff section got up to 60 degrees. Ff section is currently reading 44 degrees. Ran diagnostics functions tests, found damper control partially open, not responding when commanded in diagnostics. Checked connection to harness, damper opened up fully. Looks to be intermittent operation from damper control, possible broken wire. Unit Ill need damper control replaced. ; ordrng 1 WPW10594330 (Damper control)"
We serviced a
ELECTROLUX DISHWASHER
Model FDBB5540DS1
Near Shaker Heights, OH 44122
Manny
Job Details: 06/08/2022
"Arrived and knocked on both doors and ringing both doorbells not answered, called number on pvr and goes to an automated system. Spoke to mp she called same message, customer came out and stated she had music on and didnt hear me knocking, cc that unit has red water at the bottom verify and unit has red in the water looks like ink or food coloring, pump motor is broken were spray arm clips, try setting the unit to drain pump try to start but the timer shuts off the unit right away had to hold the timer in position so the unit starts. Unit needs cover, drain pump and timer, timer showing discontinued.; ordrng 1 807145201 (cover) and 1 A00126501 (drain pump assy) and 1 154412901 (timer(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model n/a
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 68 degrees, freezer section temperature at 35 degrees, evaporator fan is not running, found evaporator frozen solid, heater is working, unit needs new control, no model or serial tag, unable to find part to quote for repair"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Streetsboro, OH 44241
Brian M
Job Details: 06/08/2022
Installed regulator OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV210AEWXAA
Near Ravenna, OH 44266
Brian M
Job Details: 06/08/2022
Cc no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater) and 1 SHIPPING (shipping and handling)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB5
Near Kent, OH 44240
Brian M
Job Details: 06/08/2022
Cc food freezing She adjusted temps 3 days ago and the freezing stopped Advised to watch unit is operating properly
We serviced a
FRIGIDAIRE RANGE
Model PLGFZ397GCA
Near Parma, OH 44130
David R
Job Details: 06/08/2022
"Replaced spark harness. Good, all burners working. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWC500VW0
Near Mentor, OH 44060
Joe O
Job Details: 06/08/2022
"Cc: not filling with cold during washFound extremely low water pressure from cold water valve. Found house has good pressure. Needs water valve; ordrng 1 WP3979346 (valve,water inlet), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PTS22LCSARCC
Near Eastlake, OH 44095
Joe O
Job Details: 06/08/2022
"Cc: ice maker water line popped out and started squirting everywhere, leaking underneath, ice maker over fillingCustomer stated the ice bin was a solid sheet of ice, the ice maker cycled and never completed the cycle, the water line supplying water to ice maker came loose off the back of the unit and squirted everywhere and the unit leaked out the front under unit. Found ice maker over filling, sticking in cycle. Needs ice maker and ice maker supply line.Advised customer may need water valve(WR57X10086) as well.Customer does not want to repair at this time ; ordrng 1 WR30X10093 (icemaker asm) and 1 WR17X11349 (tube plastic), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Eastlake, OH 44095
Joe O
Job Details: 06/08/2022
Installed door. Tested ice maker. Op test ok; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock
We serviced a
MAYTAG DRYER
Model DE412
Near Willowick, OH 44095
Joe O
Job Details: 06/08/2022
Installed blower wheel. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Mentor, OH 44060
Dan H
Job Details: 06/08/2022
"Customer complaint that temperatures are no longer adjustable, confirmed, unit needs new control; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, OH 44060
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is not drying clothes, started normal dry cycle, unit heated, unit tumbles, found screen on outside vent blocking vent door, adjusted, good airflow now, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2022
"Installed new heater and spray arm, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC4
Near Aurora, OH 44202
Brian M
Job Details: 06/08/2022
"Cc of f2e1 error Found ui not responding properly Needs uiCustomer wants to install himself No need for return visit unless they call back ; ordrng 1 W10838672 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS03
Near Chagrin Falls, OH 44022
Corina B
Job Details: 06/08/2022
CC that the unit is not working. Confirmed. Found the screen frozen. Tripped the breaker for 30 seconds. Ran diag F6e0 Oven user interface - lost communication at least 10xs. Cleared codes. Started to work. Will need a new ui and lightbulb. Office to reschedule appointment ; ordrng 1 W11428561 (Ui) and 2 W10886919 (Lightbulb)s
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Parma Heights, OH 44130
David R
Job Details: 06/08/2022
"Cc unit was not draining on Bulky Sheets, time is changing by itself, customer said time will drop down or cut down in half and then jump back 20-30 mins higher, lid locked on its own and not unlocking. Look at diagnostics error codes. F3E2, F0E4, F5E4. Ran diagnostics cycle, All components testing good. Checked drain pump. Nothing stuck. Draining properly. Ran test 51/52 load size calibration. Customer wanted pricing estimate on controls. As of now unit is working fine. Do not order parts ; ordrng 1 W11200557 (Main control) and 1 W11106749 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44129
David R
Job Details: 06/08/2022
"Cc unit not dispensing water. Found water valve not plugged into control from factory. Corrected, cleared error codes. Ran diagnostics and calibration. Good. Op Test Ok"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Cleveland, OH 44128
Marie V
Job Details: 06/08/2022
"Cc that the unit does not starts and shows a red light on the display. Confirmed, found pulley broken will need new pulley. Cust paid parts and SC ; ordrng 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Garfield Heights, OH 44125
Marie V
Job Details: 06/08/2022
"Cc that the unit is not working. Ran diag, no error codes. Ran auto test pass. Unit is working properly. Cust told me that they had paid SC over the phone and that if it did not worked to send her a bill. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Euclid, OH 44117
Joe O
Job Details: 06/08/2022
"Cc: not tumblingFound belt snapped, rollers worn. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2022
"Installed new water filter head, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44125
Marie V
Job Details: 06/08/2022
Replaced ice maker. Ice maker cycled and filled with water. Op test ok
We serviced a
WHIRLPOOL ICEMAKER
Model JIM158XYCX0
Near Cleveland, OH 44122
Brian M
Job Details: 06/08/2022
Cc no ice Found unit full of ice Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44129
David R
Job Details: 06/08/2022
"Customer said Lowes did not send them over a receipt for POP, let customer know that we need a POP in order to order parts and repair. Cc unit frosting over in FF section. Found door ice separator not closing all the way.; ordrng 1 W11397167 (Retainer) and 1 W11423781 (Door ice), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW0
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2022
"Cc unit not turning onConfirmed until will power on it not cycle. Checked all thermals, found thermal fuse open. Pulled unit apart, inside of unit extremely dirty with lint. Cleaned out unit and lubricated rollers. Replaced thermal fuse using truck stock part. Ran operational test and checked airflow at vent outlet. Found hard lint stuck inside outlet. Removed, good airflow through venting. Operational test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBK
Near Avon Lake, OH 44012
Angel
Job Details: 06/08/2022
Cc that unit was still frosting up and water leaking all over ff section area. For the leak i found that the filter was completely cracked open so it would leak when dispensing water will need water filter customer stated they will buy one and for the frost the liner had a gap on the top side where warm air would come in and the frost would building up so i used silicone and seal the gap all around to keep warm air from coming in. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cleveland, OH 44110
Joe O
Job Details: 06/08/2022
Cc: not allowing time adjustingFound customer was trying to adjust time on normal cycle. Advised customer some adjustments can not be made is certain cycles. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2022
"Customer complaint that blower wheel fell off again, blower wheel is still mount to motor, unit tumbles and heats, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Maple Heights, OH 44137
Marie V
Job Details: 06/08/2022
"Cc that the right hand side door is damaged and that is not leveled. Leveled unit as much as I could. Seems like floor is leaning to the left, showed cust . replaced gasket and used steamer so it can properly seal. Also explain cust that opening left hand side door first or close it last makes the mullion damage the gasket. Open right hand side door left first and close it last. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Avon Lake, OH 44012
Angel
Job Details: 06/08/2022
Cc that load & go was not disabling. Customer was not sure how to disable the load & go explained to him how to use it and how to disable it. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FSS00
Near Avon Lake, OH 44012
Angel
Job Details: 06/08/2022
Replaced control board and control panel plugged in unit and all components started working as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Parma, OH 44134
David R
Job Details: 06/08/2022
"Replaced both FF and FZ thermistor and main control. In FZ found a piece of liner sticking up, took pic, for documentation. Set to recommend. Put silicone around doors, adjusted FZ up. Steamed all ice. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Brecksville, OH 44141
Manny
Job Details: 06/08/2022
"Cc unit has little water pressure and ice maker is not making enough ice, dispensed water and pressure is a little slow installed bypass and water pressure is normal, filter has a slow flow, advise customer to order and replace he filter, ran ice maker test , ice maker harvest but ice is hollow and gets stuck on auger, cleared hollow ice and reran ice maker test and ice make fill properly, advise customer to replace the filter and monitor the unit. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Broadview Heights, OH 44147
Manny
Job Details: 06/08/2022
"Cc ice maker not making ice, ran test from T to H and ice maker cycle but wont fill, pull unit out line was kinked, unlinked the line and still not water, removed line and no water coming in, went to the basement and line is not connected to the valve, customer had handyman in the house and he hooked the water back up, test ice maker again and it fills, advise customer to allow at least 6 to 8 hours for ice maker to produce enough ice. Opt test ok"
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2022
"Cc unit will sometimes have water underneath it, and not drying well No water around unit at this time. Ran dryer op test on timed dry high heat for 15 minutes. Good flame and heat, proper cycling on and off. Checked airflow at vent outlet right outside laundry room, good airflow, no restrictions. No water generated from unit, unable to duplicate complaint. Asked customer if she used Steam options, she does not. Advised customer to ensure loads are large enough when using sensor dry options, or alternatively use Timed dry cycle."
We serviced a
WHIRLPOOL WASHER
Model TAWB600JQ0
Near Cleveland Heights, OH 44121
Joe O
Job Details: 06/08/2022
Cc: not spinningFound lid not pushing switch. Needs lid switch; ordrng 1 3949247V (switch-plg)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bedford, OH 44146
Marie V
Job Details: 06/08/2022
Replaced cam op test no good. Called whirlpool tech line spoke with Austin explain the noise and they told me to reorder the parts. ; ordrng 1 WPW10632062 (Cover wire) and 1 W11293380 (Bracket) and 1 WPW10257206 (Cam door) and 1 W11293374 (Hinge door) and 1 W10709916 (Shim hinge) and 1 W10876191 (Cam door)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Bay Village, OH 44140
Angel
Job Details: 06/08/2022
"Cc that unit had an F1E2 error code. Confirmed unit was locked and was displaying F1E2 MCU ERROR - MULTIPLE RESETS. Also ran diagnostics and found error code F6E1 COMMUNICATION ERROR BETWEEN CCU AND MCU, F5E2 DOOR LOCK ERROR ran test and motor windings were good also tried to run a test cycle to check voltage coming from MCU when motor running but unit does not want to run the test cycle ran up to the third test for dispenser and cancelled and was hearing actuator on dispenser skipping as well unit will need latch, dispenser actuator and MCU board. Gave customer estimate and stated there getting a new unit. Charged service call.; ordrng 1 WPW10374126 (Mcu board) and 1 WP8183270 (Latch) and 1 WPW10352973 (Actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model ZET1PH1SS
Near Beachwood, OH 44122
Brian M
Job Details: 06/08/2022
"Cc giving error f20 According to tech sheet unit needs control replaced due to relay ; ordrng 1 WB27X32430 (board machine contro), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Broadview Heights, OH 44147
David R
Job Details: 06/08/2022
"Cc unit with heavy loads, items will wrap around the agitator. Customer said sometimes time will go back up. Ran diagnostics for error codes, no codes. Ran diagnostics cycle, all components working correctly. Ran factory reset. Running quick wash cycle to test out all components with customer settings. Unit is running good, and all normal functions. Calling techline to document and see if any additional tips or pointers for customer. Advised customer to make sure to check that option is set to on or at desired spin speed. For clothes getting tangled, depending on load being put into unit. Make sure to use correct cycle to add more water if needed. Make sure to be loading unit properly as well and not into bunches. Also has max fill/deep fill option. Ran diagnostics cycle, all components working correctly. Techline agreed, make sure correct water lever, not overload or put heavy items that can cause unit to not agitate or spin properly. Unit is good"
We serviced a
WHIRLPOOL DRYER
Model WED5600XW1
Near South Euclid, OH 44121
Jason N
Job Details: 06/08/2022
Installed heater element. Ran timed dry test on high heat. Checked airflow at vent outlet. Good airflow. Op test good.
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Cleveland Heights, OH 44118
Joe O
Job Details: 06/08/2022
"Customer did not receive part. Reordering motor and blade; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X31522 (Evap fan motor)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Geneva, OH 44041
Dan H
Job Details: 06/08/2022
"Installed new door switch, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near North Royalton, OH 44133
David R
Job Details: 06/08/2022
"Cc unit bake, broil not working. Thermal fuse is good. Power coming into unit is good, 120 and 240. Tested power coming down to bake, broil. Less then 100 v AC. Not getting enough power from control to activate bake broil. Gave estimate, customer paid SVC. Do not order parts. ; ordrng 1 W11122557 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near South Euclid, OH 44121
Joe O
Job Details: 06/08/2022
Cc: continuously fillingFound no stored error codes. Ran quick wash. Found unit filling excessively. Checked pressure hose(checked good). Replaced control. Ran auto test and calibration. Ran normal cycle. Op test ok
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Ashtabula, OH 44004
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is not working again, confirmed, unit needs new user interface and harness ; ordrng 1 WD21X25728 (Ui) and 1 WD21X10545 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 15 degrees, freezer section temperature at-20 degrees, installed new control, advised customer to monitor, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma Heights, OH 44130
Marie V
Job Details: 06/08/2022
Replaced all parts. Calibrated unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Brecksville, OH 44141
Manny
Job Details: 06/08/2022
"Replaced gear case ran diagnostics cycle and calibration, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED9550WW2
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/08/2022
"Cc unit stopped working and f70 code flashedRan diagnostics, unit console flashed several times, weird characters came up on display and powered down. Unplugged unit power cycled for 1 min. Plugged back in, reran diagnostics, found code f70 for no communication between electronics. Based on console behavior, issue is with UI board. Interface board (W10279773) and console assembly(W10255230) are both discontinued. Unable to repair unit."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/08/2022
"Cc unit not spinning out clothesRan diagnostics, found code f8e1 for no/low fill. Ran auto test, very little cold water coming in during test. Checked pressure wall source. Good pressure. Unit needs inlet valve, unit not advancing to spin cycle due to being unable to fill with enough water during rinse. Replaced inlet valve using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILWH2
Near Mayfield Heights, OH 44124
Joe O
Job Details: 06/08/2022
"Cc: not powering onFound thermal fuse open. Needs thermal fuse; ordrng 1 8193762 (thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 11022352510
Near Madison, OH 44057
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is not spinning, found hub worn out again, found gearcase splines corroded, unit needs new gearcase and hub, hub covered under parts warranty , customer does not want repair ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700EBS1
Near Cleveland, OH 44102
Gabriel P
Job Details: 06/08/2022
"Found heater shorted need bake element customer paid in full but she will also try talking to KITCHEN AID for coverage ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Cleveland, OH 44128
Gabriel P
Job Details: 06/08/2022
Replace parts opt test ok
We serviced a
WHIRLPOOL RANGE
Model GY397LXUQ04
Near Middleburg Heights, OH 44130
Marie V
Job Details: 06/08/2022
"Cc that some of the buttons on the display does not works. Confirmed. Took panel odd. Unit will need new panel. Cust paid parts and SC. ; ordrng 1 WPW10207930 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model LFHB2751TF8
Near Lakewood, OH 44107
Angel
Job Details: 06/08/2022
Will need to do a return visit because compressor was not at the home even though it says it was delivered called BJ and said to reorder compressor. Ordering part; ordrng 1 241706201 (Compressor)
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near North Royalton, OH 44133
David R
Job Details: 06/08/2022
"Cc unit squeaking loud, have to close door to not hear it. Gave estimate for all rollers and idler.; ordrng 4 DC97-16782A (Rollers)s and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Brooklyn Heights, OH 44131
Manny
Job Details: 06/08/2022
"Cc that ice door stay open after dispensing ice, ran test and ice door is operating normal, unit has no ice since ice maker was off so not sure if an ice cube is getting stuck in the door at this point, advise customer to monitor the unit and if he noticed the door stay open to wait and see if the door closes on its own and if not to give us a call and well take another look, unit working properly, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model FFTR1814TWG
Near Lorain, OH 44053
Gabriel P
Job Details: 06/07/2022
"Found frost all around door and inside explain customer that there could be and air gap ordering door was open but customer said that they were having this issue since they had unit when started to look around seal found right top corner cabinet damage causing seal to open and allowing warm air in unit is not repairable spoke to senior tech he will sent information and photos to assurant,opt test ok"
We serviced a
AMANA RANGE
Model AGR5844VDW1
Near Cleveland, OH 44102
Manny
Job Details: 06/07/2022
"Cc that none of the burners are lighting unless she uses a lighter, verified and unit is missing the LR valve, knob and burner missing the cap and grate, removed the caps from the other burners and all the burners are rusted and found of solidified burned grease and the caps are rusted as well preventing the sparks from hitting the caps, unit will need all 4 burner heads , all 4 burner caps (3 are discontinued) needs the LR valve, knob and grate, the switch harness is damaged on LR since the valve is broken unit will need the switch harness as well.; ordrng 1 WPW10406797 (burnr-head) and 2 WPW10406283 (burnr-head)s and 1 WPW10406243 (burnr-head) and 1 W10205324 (burner cap(discontinued)) and 2 W10205325 (burner cap(discontinued))s and 1 WPW10205326 (cap-burner) and 1 WPW10295998 (harns-wire) and 1 WP9757218 (valve-brnr) and 1 W10837340 (grate-kit) and 1 WPW10163287 (knob)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Olmsted, OH 44070
Angel
Job Details: 06/07/2022
"Replaced pantry door, bins, and freezer handle. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/07/2022
"Replace rails,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Newbury Township, OH 44065
Brian M
Job Details: 06/07/2022
Installed bi metal OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Novelty, OH 44072
Brian M
Job Details: 06/07/2022
Installed control no good Called whirlpool no solution is found for unit not repairable.
We serviced a
WHIRLPOOL DRYER
Model WED4750XQ0
Near Elyria, OH 44035
David R
Job Details: 06/07/2022
Cc unit not working. Found open thermal fuse. Replaced from t/s. Tested. Good. Op Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/07/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW3
Near Mentor, OH 44060
Joe O
Job Details: 06/07/2022
Ordered wrong color. Re ordering correct color controlTook incorrect color to return.; ordrng 1 W11546066 (Control)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ10
Near Mentor, OH 44060
Joe O
Job Details: 06/07/2022
"Installed interlock switches, magnetron, and fuse. Tested. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ
Near Mentor, OH 44060
Corina B
Job Details: 06/07/2022
"Replaced the magnetron, diode and capacitor. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near North Olmsted, OH 44070
David R
Job Details: 06/07/2022
"Cc unit is making a grinding noise, maybe from the FZ, intermittently happening. Checked both fans, checked compressor, all components good. Waiting and hearing no noise. If intermittently happening, let customer know to try and record noise if possible. As of today, good. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Independence, OH 44131
Marie V
Job Details: 06/07/2022
"Cc that the unit light turns on when you open the door to load it and while running is on but whe is time to unload unit does not turn the light on. Started unit, l Light is on press button to turn the light off while its running . Explain cust about unit. Is working properly. Op test ok"
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS00
Near Painesville, OH 44077
Joe O
Job Details: 06/07/2022
"Cc: extremely hot, intermittently not making iceCustomer stated unit stopped making ice, they shut it off, turned back on unit started making ice again but everything was extremely hot, stated the counter top above unit was even hot to the touch. Advised customer there is no electronics or anything in the top cabinet of machine that would cause unit to get hot condenser does however pull air through the fron of unit and push it out the back which can cause warmer temps around unit. Powered u it on. Condenser fan running. Compressor running. Unit producing ice. Unit functioning as designed. Op test okUnit has 3 year warranty"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Brook Park, OH 44142
Gabriel P
Job Details: 06/07/2022
"Found perfect frost pattern on evap compressor was good,fan was good unit operating as design theres nothing I can do to make it better"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/07/2022
Cc loose handles Tightened handles
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Westlake, OH 44145
Angel
Job Details: 06/07/2022
"Cc that unit is noisy and it will change time from 47mins to 10mins. Ran diagnostics and found error code F7E5 shifter fault, F7E7 motor will not reach rpms and F8E3 overflow conditions. Looked underneath washer and unit will need gear case replaced its leaking oil and when you spin the basket by hand its loud bad gear case bearings. Unit will need gear case, belt, shifter, and cam replaced. Gave customer estimate and said they will buy a new unit. Opt test ok.; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 WPW10006355 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Westlake, OH 44145
Angel
Job Details: 06/07/2022
Cc that icemaker was not working and freezer stopped working. Took temperatures and freezer was at 80* and ff section was at 78*. Looked in back and found that the compressor was not running so i installed a starter device and compressor started running and it was running at 1.21amps explained to customer to wait at least 24hrs for proper cooling. Opt test ok. ; used 1 8201786 (STARTER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44105
Marie V
Job Details: 06/07/2022
Cc that the unit is also leaking. Confirmed. Found drain tube clogged. Cleared out and replaced control. Explain whats recommended temps. Called tech line to notify issues. Called tech line spoke with Adrian. he said to make sure unit is leveled. Corrected. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Geneva, OH 44041
Dan H
Job Details: 06/07/2022
"Customer complaint that unit keeps saying lid is open, found strike broken off, latch not operating, unit needs new lock and strike, part is out of stock so not scheduling return appointment ; ordrng 1 W11457841 (Strike) and 1 W11394572 (Lock)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Kirtland, OH 44094
Joe O
Job Details: 06/07/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE00
Near Cleveland, OH 44120
Marie V
Job Details: 06/07/2022
"Cc that the fresh food is not cooling and freezer has lots of frost. Confirmed . Took temps 57* on fresh food and 0* on freezer. Found that drain tube is clogged up and it froze the duct going to fresh food, not allowing a proper air circulation. Cleared out drain tube and clean up freezer duct and frost. Advice cust to allow unit 24 hours to reach normal temps. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Strongsville, OH 44149
David R
Job Details: 06/07/2022
Customer did not want dryer looked at. ; saved tckt
We serviced a
GE REFRIGERATOR
Model PFCS1NFZHSS
Near Chardon, OH 44024
Joe O
Job Details: 06/07/2022
"Cc: not coolingFound temps in ff at 74 degrees, freezer at 79 degrees. Found compressor not running upon arrival. Found inverter receiving proper power. Hooked up compressor tester. Found compressor running. Freezer gasket ripped. Needs inverter and gasket; ordrng 1 WR49X10283 (inverter kit) and 1 WR14X10331 (refrigerator door ga), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 06/07/2022
"Replace control and console,opt test ok but he still need latch cause found it damage i miss that ordering ; ordrng 1 W11394572 (Latch)"
We serviced a
WHIRLPOOL DRYER
Model MDG9606AWW
Near Aurora, OH 44202
Brian M
Job Details: 06/07/2022
Cc unit has long dry times Unit is functioning properly Found small clog in vent
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rocky River, OH 44116
Angel
Job Details: 06/07/2022
Customer stated that the unit they had problems with was already switched out for a new which is the one Im looking at today but they had questions about this one so I answered there questions about the water filter and temperatures and water dispenser unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Chardon, OH 44024
Joe O
Job Details: 06/07/2022
Cc: not dryingFound error codes F7e1(no heat). Ran diagnostics test cycle. Found cold water at start of cycle. Let cycle complete. Found heater is functioning. Advised customer to run hot water at sink prior to starting unit. Advised customer on rinse aide. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/07/2022
"Found a lost communication error gave estimate customer will not fix ; ordrng 1 W11120178 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Streetsboro, OH 44241
Brian M
Job Details: 06/07/2022
Cc jet dry not dispensing Found dispenser not releasing jet dry Needs dispenser ; ordrng 1 WPW10428217 (dispenser)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lakewood, OH 44107
Angel
Job Details: 06/07/2022
Cc that washer has an f7E1 error code displayed when unit starts. Confirmed unit as soon as you start it an F7E1 tachometer missing and also has an F7E7 motor unable to reach rpms. Replaced shifter tested unit opt test n/g so i looked underneath again and saw that the terminals on the capacitor were all crooked and swollen will need new capacitor and also ordering drive motor.; ordrng 2 W11395618 (Capacitor)s and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44104
Marie V
Job Details: 06/07/2022
Replaced tub and nuts. Tested unit. No leaks. Op test ok