Service History 240 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model LAT9206BAE

Near Chagrin Falls, OH 44023

Joe O

Job Details: 03/15/2021

Installed damper pads. Ran test cycle. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model FFEF3018LSD

Near Madison, OH 44057

Jeff M

Job Details: 03/15/2021

The switch in the over has failed needs a new switch; ordrng 1 316436001 (Switch) and 1 Ship

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSJ

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/15/2021

"Cc unit not cool enough in ff section.Customer stated there was some frost buildup in ff section they cleared out, but now section is not cool enough even when section is set to coldest setting. Ran diagnostics test 5 for damper, feedback came back flashing 4 for motor or switch error. Unit needs damper control. Customer also wanted to look at water dispense, has never worked. Found source valve behind unit turned off. Turned on and tested dispense. Water sprayed from filter area. Found filter cracked. Advise customer to replace filter. Customer to discuss repair, will call office if repairing, estimate at this time.; ordrng 1 242303001 (Damper control)"

We serviced a

FRIGIDAIRE WALL OVEN

Model FGMC2765PFB

Near Geneva, OH 44041

Jeff M

Job Details: 03/15/2021

I put a cookie sheet inside the oven preheated the oven to 350? it reaches the temperature as soon as it beats the temperature inside the oven was 380? I let it settle for 10 minutes the temperature again was 360? and let it cycle for a couple more minutes at maintain an accurate temperature. I was not able to find an issue with the machine

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Willoughby, OH 44094

Jeff M

Job Details: 03/15/2021

When u spin the drum there was a scraping sound I inspected the motor tested good I inspected underneath the wash plate tested good I remove the inner tub there is a dead spot in the bearings needs a new transmission est only; ordrng 1 W11455453 (Tranny) and 1 Ship

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Andover, OH 44003

Joe O

Job Details: 03/15/2021

"Installed tub, and screw. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM5

Near Painesville, OH 44077

Jeff M

Job Details: 03/15/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Strongsville, OH 44149

David R

Job Details: 03/15/2021

"Cc unit stopped mid cycle. Plugged unit in, canceled cycle it was in. Ran diagnostics, good, no error codes. Ran diagnostics cycle. All components working. Ran a factory calibration. Good. Ran a whole drain and spin cycle. Good. Customer put a load in on quick wash to test out. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Columbia Station, OH 44028

David R

Job Details: 03/15/2021

"Cc of noise, sent me video, sounds like it is coming from the Icemaker fan. Has not been making the noise the past couple of days or any icing up. Went into diagnostics, tested all fans. Tested different components, all components test normal. Video does sound like Icemaker fan but as of now, everything is checking fine. Make sure all doors are closed and sealed properly. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Willoughby, OH 44094

Brian M

Job Details: 03/15/2021

Installed kick plate

We serviced a

MAYTAG DRYER

Model MGDC215EW1

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 03/15/2021

Found blower housing fuse open also vent was clogged with lint it may cause fuse to blow advise to have a company to clean it ; used 1 Wp3392519 (Fuses) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/15/2021

"Replace gearcase and belt and cam,ran service test,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WOS31ES7JS01

Near East Cleveland, OH 44112

Jason N

Job Details: 03/15/2021

"Cc unit start button not working.Customer stated unit will not start a cycle. Ran bake cycle, start button and cancel button are both non responsive. Checked UI connectors, found ribbon cable partial tore. Unit needs UI; ordrng 1 W11367368 (UI console)"

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Cleveland, OH 44108

Corina B

Job Details: 03/15/2021

Replaced the control and element. Wire harness not needed. (Packed with wrong part in correct box) Brought core back for return. Heated oven to 350*. Optest ok

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SHZ0

Near Cleveland, OH 44111

Dan H

Job Details: 03/15/2021

"Installed new control and user interface , op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Strongsville, OH 44149

David R

Job Details: 03/15/2021

Replaced parts. Tested. Pulled rack out multiple times. Good. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS6

Near Cleveland, OH 44111

Dan H

Job Details: 03/15/2021

"Customer complaint that unit is not heating, confirmed, unit keeps shutting off and turning back on, found welds on wave guide broken leaving a gap in the wave guide, called whirlpool techline spoke to Kathy, unit is deemed non repairable"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Strongsville, OH 44136

David R

Job Details: 03/15/2021

Replaced parts. Tested. Good. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Joe O

Job Details: 03/15/2021

Installed drain pump. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Rocky River, OH 44116

Gabriel P

Job Details: 03/15/2021

Cc coil element not working. Replaced both front burners and switches. Opt test ok.

We serviced a

CROSLEY WASHER

Model CAW38125HW

Near Cleveland, OH 44111

Dan H

Job Details: 03/15/2021

"Customer complaint that unit is not spinning clothes out and its shaking, ran diagnostics no error codes found, found unit unlevel, leveled unit, ran high speed spin on manual test cycle, unit spins, shaking is normal, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Madison, OH 44057

Joe O

Job Details: 03/15/2021

Installed belt. Ran auto test and calibration. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44109

Dan H

Job Details: 03/15/2021

"Customer complaint that unit is not working and when unit rinses it floods the basement, found cold water turned off, turned on, found shifter dead between spin and agitate causing grinding noise, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Geneva, OH 44041

Joe O

Job Details: 03/15/2021

Installed control. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Westlake, OH 44145

Gabriel P

Job Details: 03/15/2021

"When arrive found unit on flood mode also clean it was dirty also ran test pass,opt ran test ok advise her to monitor if it continues it will need a pressure sensor"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Westlake, OH 44145

Gabriel P

Job Details: 03/15/2021

Cc that washer was not completing cycle. Verified issue went to diagnostics and found the same error code F0E3 overload from last visit. Calibrated unit did a auto test and ran a load to show customer the unit is working as designed. Explained to customer again how to load and work the unit properly to avoid issue from happening again. Also explained to the customer about putting the mesh net on the drain hose is not recommended and if they are gonna use it to clean it out because it was clogged to avoid water from siphoning back to the washer and causing other issues in the future. We called BJ to verify issue and he said to just change the control board and rotor ordering parts. AT; ordrng 1 W10915701 (Rotor) and 1 W11200557 (Electronic control board)

We serviced a

GE DISHWASHER

Model GDF570SGJ0CC

Near Mentor, OH 44060

Jeff M

Job Details: 03/15/2021

Installed the new part op tested failed. Customer would like reimbursed part and labor he does not want to continue with the repair hes just gonna go buy a new one; ordrng 1 WD21X24901 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Westlake, OH 44145

Gabriel P

Job Details: 03/15/2021

verified issue again and Found inlet valve on cold side clogged with water minerals causing it not to fill with water and displaying the F8E1 error code cleaned out and tested unit working as designed. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/15/2021

"Found water in drip pan,empty water then clear error code,it works,opt-testok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Willoughby, OH 44094

Jeff M

Job Details: 03/15/2021

Breaker was tripped I reset the breaker inspected the machine unit test again

We serviced a

WHIRLPOOL RANGE

Model WEGA25H0HZ0

Near Mentor, OH 44060

Jeff M

Job Details: 03/15/2021

Installed the new part op tested good.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Willoughby, OH 44094

Jeff M

Job Details: 03/15/2021

The unit is tripping the breaker within minutes of turning it back on. I took the back panel of the dryer apart inspected everything everything tested good. There is an issue electrically I recommended for them to call electrician. I left the breaker off because I went to go turn it back on and it was hot to the touch I dont know if theyre supposed to be that hot just to be safe I left it off

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Willoughby, OH 44094

Joe O

Job Details: 03/15/2021

Installed infinite switch. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, OH 44102

Corina B

Job Details: 03/15/2021

"CC not filling. Buzzing and not draining. Ran diagnostics F2E1 STUCK KEY F8E1 NO FILL, LONG FILL F0E5 OFF BALANCE LOAD DETECTED checked hot and cold water. Found humming noise when running. Checked drain pump. Did not function. Checked power. 120 volts. Will need new water inlet valves and drain pump. ; ordrng 1 W11210459 (Valve), used 1 W10876600 (PUMP-WATER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW00

Near Willoughby Hills, OH 44094

Joe O

Job Details: 03/15/2021

"Cc: not making iceUpon arrival ice maker cycled, but did not fill. Found fill valve is receiving proper power. Found fill tube heater is receiving proper power. Fill tube heater open. Needs doorDoor out of stock. Office to reschedule; ordrng 1 LW11026426 (dor-fip)"

We serviced a

KITCHENAID REFRIGERATOR

Model KTRP20KDAL02

Near Euclid, OH 44132

Joe O

Job Details: 03/15/2021

"Cc: leaking into ff sectionFound drain tube plugged up. Cleared drain tube, and ice. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44108

Jason N

Job Details: 03/15/2021

"Cc unit making loud noisesCustomer states unit is loud when in cycle, thinks it should be quieter. Ran auto cycle, no abnormal sounds heard. Ran wash test with 3 towels, all noises are normal for this unit. Advised customer due to the rotor/stator design, the noises heard are normal. Unit is operating as designed."

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/15/2021

Cc unit not powering on Found UI not plugged in Plugged UI In Ran test checked for heat OP Test Ok

We serviced a

KITCHENAID RANGE

Model KDRS505XSS04

Near Broadview Heights, OH 44147

David R

Job Details: 03/15/2021

Valve not turning when twisting knob. Bad valve. Ordering manifold. ; schdld next appmnt for 3/17 WED AM

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Parma, OH 44130

David R

Job Details: 03/15/2021

"Cc of a burning smell. Tested all connections, good, no build up of lint. Ran on high heat, normal smells. Asked customer have they been painting or anything, no. Found a little burnt piece of bandaid on vent, heat could e melted it causing smell, let customer know. Other than that, all components check in working conditions. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HV1

Near Cleveland, OH 44109

Dan H

Job Details: 03/15/2021

"Customer complaint that right front burner is black under burner cap, confirmed, flames coming out of burner are normal, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Garfield Heights, OH 44125

Dan H

Job Details: 03/15/2021

"Customer complaint that freezer section door is not sealing, confirmed, found a screw backed out of the track preventing track from closing completely, tightened screw, freezer section closes and seals now, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Sheffield Lake, OH 44054

Marie V

Job Details: 03/15/2021

"Cc that the unit is not draining and after it starts about 5 to 10 min error code shows up. Ran diag deleted error code. Found blade broken inside drain pump, replace from surplus. Tested unit op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH1162XVQ2

Near Avon Lake, OH 44012

Marie V

Job Details: 03/15/2021

Replaced parts. Tested unit before install back in. Good. Tested unit after installing it was good. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44120

Jason N

Job Details: 03/15/2021

"Cc unit oven not working, cooktop is working Ran bake test, ignitor not glowing. Replaced ignitor using truck stock kit. Op test no good. Ignitor will not power on. Checked power to ignitor, good power at 122v for approx 2 seconds then voltage drops to 0. Bake relay not staying closed on control board. Unit needs control.; ordrng 1 W11126814 (Control)"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Moreland Hills, OH 44022

Jason N

Job Details: 03/15/2021

"Cc unit freezer lights out.Found bad LED module in freezer, replaced using customer supplied pre Id parts. Illumination returned to all lights. Op test good."

We serviced a

AMANA DRYER

Model NDE5800HW0

Near Westlake, OH 44145

Marie V

Job Details: 03/15/2021

"Cc that the unit is making a loud noise not all the time but it sounds like something vibrating. Ran unit for 15 min with towels and blankets no noise, employee found video showed me and I checked blower wheel was broken will need new blower wheel, no extra charges to cust will order the part; ordrng 1 WP697772 (Blower wheel)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Westlake, OH 44145

Marie V

Job Details: 03/15/2021

When arrived to 845 bayberry cust said that is not the right house.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT104TFDB00

Near Rocky River, OH 44116

Corina B

Job Details: 03/15/2021

CC that the unit is not cooling. Fz 65* ff 65*. No fans or compressor running. Found the dial was turned off. Turned unit on compressor and fans turned on. Let running for 15 minutes. Good frost pattern on the evap. Optest ok.

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW0

Near Garfield Heights, OH 44125

Dan H

Job Details: 03/15/2021

"Customer complaint that unit is not heating and making a horrendous sound from the motor, started timed dry, unit heated, found blower wheel broken, installed new blower wheel, op test good ; used 1 694089 (Blower wheel) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE204GPS0

Near Rocky River, OH 44116

Corina B

Job Details: 03/15/2021

"Cust showed pop, sent pic. CC that the unit does not start. Checked power at the terminal block, good. Checked power at control 120 volts. Will need a new control and ui. Ui is nla. Called t/l Bruce reached out to expert. ; ordrng 1 W10905149 (Ui) and 1 W11305303 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Bentleyville, OH 44022

Dan H

Job Details: 03/15/2021

"Customer complaint that unit is freezing food placed directly in front of air damper and lettuce in deli drawer, advised customer not to place items in front on air damper and not to keep lettuce in deli drawer, fresh food section temperature at 48 degrees, set to 46 degrees, freezer section temperature at 7 degrees set to 2 degrees, adjusted temperature offsets for customer, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW8000AG0

Near Reminderville, OH 44202

Brian M

Job Details: 03/15/2021

Cc of leak Found leak coming from hose splitter to dryer Advised customer and per customer request removed splitter and hose to dryer because she has never used the steam option OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Solon, OH 44139

Jason N

Job Details: 03/15/2021

Cc unit freezer lights out and top lightsConfirmed freezer led and top ff leds are out. Replaced freezer LED module using customer supplied pre Id parts. Illumination returned to all compartments. Op test good.

We serviced a

JENN-AIRE DISHWASHER

Model JDB8700AWS1

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/15/2021

"Cc unit not dissolving pods all the way. Customer stated soaps pods will not dissolve all the way, sometimes soap reminds in dispenser or inside. Ran diagnostics, code 10-3 for vent electrical problem. Ran diagnostics test in entirety, no codes at end. Ran quick wash cycle using pod. Ensured hot water entering unit by running at sink first. Pod dissolved, no soap remains left. Noticed drain pump noisy, pulled drain pump found hard debris stuck in impeller. Removed. All functions normal. Advised customer to run hot water at sink first and sue super scrub or sanitize wash options to increase water temperature during cycle."

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ

Near Painesville, OH 44077

Jeff M

Job Details: 03/15/2021

I turn the dishwasher on and let it run I could not find an issue I put it in diagnostics mode and completed the cycle everything tested good

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TP2

Near Painesville, OH 44077

Jeff M

Job Details: 03/15/2021

The part that they said it was too long I double checked the model number in which I was ordering from I also check the part number everything is correct they most likely just shipped to the wrong part. re-order; ordrng 1 240324409 (Grill)

We serviced a

KITCHENAID REFRIGERATOR

Model Ksbp25inss00

Near Chardon, OH 44024

Joe O

Job Details: 03/15/2021

"Installed optics, cycled ice maker. Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Mantua, OH 44255

Brian M

Job Details: 03/15/2021

Cc of squeaking Found noise coming from gearcase and unit leaking small amounts of oil Also washplate is damaged Needs gearcase belt washplate and Clutch kit ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Westlake, OH 44145

Corina B

Job Details: 03/15/2021

"CC that the dishwasher is not washing dishes. Checked control. 0 volts from control to pump and motor. Will need control and pump and motor. ; ordrng 1 W11025865 (Control) and 1 W10837026 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Rocky River, OH 44116

Corina B

Job Details: 03/15/2021

Replaced stator and control. Ran a load of towels. Brought core back for return. Optest ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Streetsboro, OH 44241

Brian M

Job Details: 03/15/2021

Installed motor and blowe Ran test cycle OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Streetsboro, OH 44241

Brian M

Job Details: 03/15/2021

"Cc of noise Found gearcase to be extremely loud during slow hand speed spin Needs gearcase and clutch ; ordrng 1 W11455453 (Gearcase) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIRE REFRIGERATOR

Model JFX2597AEM2

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/15/2021

"Cc unit ice maker not working, unit leaking.Customer stated ice maker doesnt make ice anymore and unit is leaking. They shut the water off. Found ice buildup in freezer section, evaporator drain iced over. Per service pointer, unit needs updated p trap drain tube. Unit older then 5yrs. Replaced drain tube using truck stock. Cleared ice from freezer and steamed evaporator tray and drain. Good flow through. Turned water back on to unit. Ran manual harvest test on ice maker. Ice maker indexed but did not fill with water. Found almost no water pressure at water dispense, checked filter using bypass. Same, checked water in to unit. Almost no water pressure, advised customer she will need to contact plumber to investigate lack of water pressure to unit.; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Parma, OH 44130

David R

Job Details: 03/15/2021

"Cc unit shaking/vibration, says unit is walking out of place. Unit is on slope, bricks underneath front two legs to help balance unit. Ran diagnostics, no error codes. Took off top, checked suspension rods, good, nothing out of place. Ran a factory calibration. Good. Ran unit on diagnostics, high spin. Normal shaking. Did not move out of place. Put a load of 5 bath towels in on Rinse/spin cycle, ran all the way through, normal shaking, did not move out of place. Called techline, Cathy, documented, let techline know unit is on bricks, techline recommended something more stable as legs could slide off, could slide unit to more level ground. Could be an overload issue. Can also pause unit and rearrange clothing. Make sure to use proper cycles for load, refer to owners manual. 7730217506. Unit test good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS4

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/15/2021

"Cc unit leaking from water valve.Customer just wants a diagnosis, no repair. Doesnt know why parts were sent out. Turned water on. Checked unit for source of leak, found leaking from ice maker inlet connection at back of unit.; saved tckt"

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Parma, OH 44129

David R

Job Details: 03/15/2021

Replaced part. Ran a normal cycle. Nothing out of ordinary detected. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kent, OH 44240

Brian M

Job Details: 03/15/2021

Cc unit is loud Ran unit all sounds are normal OP Test Ok

We serviced a

CROSLEY WASHER

Model CAW8350EW1

Near Cleveland, OH 44135

Corina B

Job Details: 03/15/2021

"CC that the unit does not work. Ran diag F5E1 LID SWITCH FAULT F7E6 MOTOR FAULT F8E1 NO FILL, LONG FILL F9E1 LONG DRAIN. Started a cycle with clothes. Op test okay. Did advise customer to make sure knob is in right position and to layer clothes around agitator."

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Shaker Heights, OH 44122

Corina B

Job Details: 03/15/2021

CC oven not working. Dials flashing amber indicating drop of 100* or too hot even with oven off. Cooling fan constantly on. Checked connections and made sure everything was plugged in. Will need main control and user interface. ; ordrng 1 W11394663 (Control) and 1 W11394661 (Control)

We serviced a

GE WASH/DRY STACK

Model GUD27ESSJ0WW

Near Mantua, OH 44255

Brian M

Job Details: 03/15/2021

Installed control Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Olmsted Township, OH 44138

Marie V

Job Details: 03/15/2021

"Ccthat the freezer is leaking from ice maker. Found water valve wiping water cause it to freeze the tube and drain tube is clogged as well. Will have to come back for repair do not have the parts. ; ordrng 1 WPW10279866 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model wtw4800bq1

Near Beachwood, OH 44122

Corina B

Job Details: 03/15/2021

CC motor not running. Ran diag no error codes. Checked hot and cold water. Checked agitate and spin. Lowered front leg and balanced washer. Ran calibration. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Lorain, OH 44053

Gabriel P

Job Details: 03/15/2021

"Found clogg hose clear and ran cycle took video of unit washing,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon, OH 44011

Marie V

Job Details: 03/15/2021

"Cc that the unit is not dispensing ice. Tested unit motor just hums , check voltage is good. Will order motor dispenser ; ordrng 1 W10822606 (Motor dispenser)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Garrettsville, OH 44231

Brian M

Job Details: 03/15/2021

Cc unit wont spin Found tub hub to be damaged but cant replace due to washplate stuck needs tub hub and washplate ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Highland Heights, OH 44143

Jason N

Job Details: 03/15/2021

Cc unit top light is not workingConfirmed upper left LED is out. Replaced using customer supplied pre Id part. Illumination returned to unit. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Oberlin, OH 44074

David R

Job Details: 03/15/2021

"F9E1,F7E1,FAE2,F5E1 error codes. Replaced drain pump, tested. Unit is calling for water and draining properly. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Elyria, OH 44035

Marie V

Job Details: 03/15/2021

"Cc that the water dispenser is not working. Ran diag no error codes , tested unit hot valve and cold valve are operating as designed. Tested spin and agitation both work also tested drain pump,No issues found. Calibrated unit. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Elyria, OH 44035

Marie V

Job Details: 03/15/2021

"Cc that the unit does not turn on. She said it was probably a power outage, check voltage coming in to the unit 120VAC . Try to go on diag no good. Replaced control and ran auto test heard a squeaking noise , ask cust if she noticed that she said no, told her that the belt is bad it will need to be replaced she said go for it. Replaced drive belt from T/S. Ran unit and calibration. Op test okBrought core for return ; used 1 WPW10006384 (BELT), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505EPA0

Near Gates Mills, OH 44040

Dan H

Job Details: 03/15/2021

"Installed New container, op test good"

We serviced a

WHIRLPOOL WASHER

Model lxr7244jq1

Near Beachwood, OH 44122

Corina B

Job Details: 03/15/2021

CC that the motor is not working. Found the agitator dogs are worn. Looked underneath found oil leaking from transmission. Will need transmission and agitator dogs. ; ordrng 1 80040 (Agitator dogs) and 1 3360629 (Gearcase)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chagrin Falls, OH 44022

Dan H

Job Details: 03/15/2021

"Installed new led modules and inverter, op test good ; used 1 W10695459 (LED MODULE) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44123

Jason N

Job Details: 03/15/2021

Installed control board. Ran auto test and calibration. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Amherst, OH 44001

Gabriel P

Job Details: 03/15/2021

"Replace drain pump,ran diagnostics,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJB00

Near Cleveland, OH 44119

Jason N

Job Details: 03/15/2021

"Cc unit ff section not coolingFound no airflow to ff section, frost buildup everywhere inside freezer section. Found evaporator drain clogged which spilled over and blocked air passage. Cleared frost from freezer and cleared evaporator drain. Good airflow to ff section. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Avon, OH 44011

Gabriel P

Job Details: 03/15/2021

"Cc that washer was noisy. Verified issue and found bearing bad on unit. Bearings, shaft, and seal was replaced. Opt test ok. AT; used 1 W10435302 (Bearings) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Cleveland, OH 44119

Jason N

Job Details: 03/15/2021

"Cc unit making humming noise. Customer stated she noticed the noise twice, was able to video the noise the second time. Unable to determine source of noise from video. Unit is working normally at this time, no abnormal noises heard. Ran diagnostic functions test, fans, compressor and damper operation all sound normal. Could not duplicate a humming noise at this time."

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KBFO42FTX02

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/15/2021

"Installed freezer door gasket, cleared ice and frost from freezer. Gasket sealing good. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Chagrin Falls, OH 44023

Joe O

Job Details: 03/15/2021

Installed damper and filter. Op test ok

We serviced a

WHIRLPOOL WASHER

Model RTW4516FW2

Near Chesterland, OH 44026

Brian M

Job Details: 03/15/2021

Cc unit not cycling through Found no cold water entering Replaced valve OP Test Ok ; used 1 W11210459 (VALVE) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS

Near Chesterland, OH 44026

Brian M

Job Details: 03/15/2021

Installed drain pump Ran test cycle OP Test Ok

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Richmond Heights, OH 44143

Dan H

Job Details: 03/15/2021

"Customer complaint that unit is taking too long to dry,started normal dry cycle, unit is not heating, found element broken, unit needs new element; ordrng 1 WP3387747 (Element)"

We serviced a

KENMORE DRYER

Model 110.6022251

Near Parma, OH 44134

Dan H

Job Details: 03/15/2021

"Customer complaint that unit is not turning on, confirmed, found timer contacts t-f open should be closed and contacts t-x closed when they should be open, unit needs new timer, customer does not want repair ; ordrng 1 WPW10436303 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near North Ridgeville, OH 44039

David R

Job Details: 03/15/2021

"Cc the finish on doors coming off. Took pics, documented. Looks like the door in spots where the finish is coming off the surface is bubbling. Called techline, TJ, documented, he had me submit pictures into Service Matters so that Customer Service will take a look and then determine the next steps for customer. Customer Service will contact customer ; O-emld tckt"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lorain, OH 44055

Marie V

Job Details: 03/15/2021

"Cc that the unit started to smell like it was burning plastic, when they checked he u it found out that the cable was burned at the outlet,they replacedwith a new one and tested unit and with one load notice that it started burning again. Check outlet found from L1 to N 114 from L2 to N 120 and from L1 to L2 236. Replaced cord, advice cust to not use dryer until outlet has been replace. Took pics. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXW0

Near Gates Mills, OH 44040

Corina B

Job Details: 03/15/2021

"CC that when pressing the start button the door locks and does nothing. F5e1 door lock f6e1 ui commutation service pointer to replace the lock if fault code is present. Checked the harness for the lock good. Found the basket not spinning freely. Will need a new basket, lock, ui and control. ; ordrng 1 W10352449 (Ui) and 1 W10406633 (Control) and 1 WPW10306374 (Door lock) and 1 W10434231, used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/15/2021

"Found error f3e1 pressure sensor check for 5 vdc confirm ok,also blow on hose and is clear gave estimate customer will think about it ; ordrng 1 WPW10448876 (Pressure sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Avon, OH 44011

Gabriel P

Job Details: 03/15/2021

"Replace control and harness,then ran service test.opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Olmsted Township, OH 44138

David R

Job Details: 03/15/2021

"Replaced parts. Adjusted temp. Defrost set at automatic 8 hrs. Advised customer of airflow. Do not have anything set in front of diffuser, airflow needs to travel correctly. Good. Op test ok"