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Robert A.
FRIGIDAIRE REFRIGERATOR FFHS2611PFCA Installed i/m, cycled and filled, op test ok; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRF540CWBM01 Found bottom of freezer gasket keeps falling out. Liner is warped, causing gasket slot to be too wide on bottom. Will need new freezer door and also gasket. Will r/s for 3 weeks but customer will call when new door arrives.; ordrng 1 12977864SQ (dor-fip ss) and 1 W10571967 (gasket-fip), schdld next appmnt for 8/27 MON !,
Brian B.
MAYTAG DISHWASHER MDB8959AWS6 Found upper rack out of machine and parts missing from rack. Will need new adjusters, center wash arm components, and rack stops. Estimate does not include spray arm or manifold which is showing as NLA. Will give est. customer does not want to repair. Paid sc. do not order parts.; Job Cmpltd,
Brian B.
MAYTAG WASHER MVWB765FW0 CC of error code and machine shut off. Ran diag, error code for overload. Cleared code, ran calibration and auto test. All functions normal. Op test ok. No mat, machine in basement.; Job Cmpltd,
Corey L.
KDSS907SSS03 Kitchenaid Gas Range Customer complaint display cut out on self clean now nothing works, found thermostat open, jumped thermostat and powered the unit, cooling fan turned on display did not, no selections work, control housing was melted on top left corner around the control, needs control also; ordrng 1 WP9757807 (thrmst-fix 40.51) and 1 WPW10181439 (cntrl-elec 328.44)
Corey L.
MFT2574DEM01 Maytag Refrigerator Customer complaint refrigerator is leaking through the bottom of the left door around the ice maker, found condensation and ice melted together and stuck halfway out of eject flap from the door not being fully closed allowing seal to ice maker to have a gap, when tech opened right door ketchup a container of food and a bottle of water were wedged between left door and crisper, when left door was opened items fell, customer has fridge full of food, advised customer make sure the doors can fully close at all times
Corey L.
FAV6800AWW Whirlpool Washer Installed new latch, op test good; Job Cmpltd
Brian M.
WRT311FZDW01 Whirlpool Refrigerator Installed fan kit OP TEST OK
Paul P.
GI0FSAXVY05 Whirlpool Refrigerator
Gabriel P.
KDTE204ESS3 Kitchenaid Dishwasher Cc door slide forward when loading dishes,dishwasher level correctly,legs were raise all the way to the top,and dish washer is all the way close to the top of counter top there’s no more space to level,when contractors did her floors they did it all the way through underneath dish washer,customer going to have contractor fix it the she will call us back,left water mat
Jeff M.
MAYTAG REFRIGERATOR MFI2269FRZ00 The gasket is ripping. The center heating rail is broken and the pantry lid is missing. ; ordrng 1 W10827914 (LID) and 1 W10830055 (GASKET) and 1 WP12722813AP (RAIL), schdld next appmnt for 8/9 THU 12-
Jeff M.
WHIRLPOOL DISHWASHER DU810DWGU2 an the dishwasher for 20 minutes could not find an issue. Unit tested good. I cannot find any signs of burning or any smells of anything smells like a dishwasher; Job Cmpltd,
Jeff M.
WHIRLPOOL DRYER WGD8000DW It was working when I got there unit op tested good ; Job Cmpltd,
Jeff M.
KITCHENAID WALL OVEN KODE500ESS02 Installed new part unit op tested good ; Job Cmpltd,
Brian B.
MAYTAG DRYER MEDC200XW3 Found failed motor, windings burned. Had to cut blower wheel off motor . Used one motor from t/s. Office to order blower wheel. BJ only on return visit.; ordrng 1 WP694089 (BLOWER WHEEL), used 1 279827 (MOTOR) from stock, schdld next appmnt for 8/10 FRI 1-4,
Arthur V.
MAYTAG WASHER MVWC565FW0 Customer complaint that washer was not completing cycles. Ran diagnostics no errors. Loaded washer with customers clothes and started on normal wash. Customer has a electrical issue Advised cust unit needs to be on its own independent circuit. Right now unit plugged into a extension cord. That is properly grounded unit completed a whole cycle before i left. Unit is working properly ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRX735SDHW00 Found ice maker faulty. Overfilling and low ice production. Order ice maker ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 8/13 MON 12-5,
Arthur V.
WHIRLPOOL WASHER WTW5000DW0 Found unit doa. Could not put into diagnostics. Needs control. Found gearcase dripping with oil. Needs gearcase shield belt and drain pump. Extra time. SM ; ordrng 1 W10634026 (cntrl-elec) and 1 W11035751 (GEARCASE) and 1 WPW10006384 (belt) and 1 WPW10427633 (shield) and 1 WPW10581874 (pump-water), schdld next appmnt for 8/13 MON !,
Holly B.
790.41023803 Kenmore Range Cc of no heat Element has 30 ohms And broil as 28 ohms Needs control board Customer does not want to repair at this time
Paul P.
WTW4816FW2 Whirlpool Washer Found trouble code F8E3, overflow condition. Pressure hose was not fully inserted on board. Corrected issue, ran washer, operating properly.
Corina B.
WTW4815EW1 whirlpool washer CC that the unit does not spin. Ran diag codes, F5E1 – LID SWITCH FAULT, F7E1 – BASKET SPEED FAULT,. The latch does not unlock when done with a cycle. Checked the basket and the shifter, good. Will need a control and latch. Called SM to order parts. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11124765 (CONTROL)
Arthur V.
KENMORE REFRIGERATOR 106.44329400 Replaced condenser fan motor and main bd. Advised customer to give 24 -48 hrs for temps to stabilize. Per office pd in full ; Job Cmpltd,
Arthur V.
MAYTAG WASHER MVWX655DW1 Found pulley rubbing on shield. Tightened pulley and replaced shield. Op test good. Advised customer about overloading ; used 1 W10427633 ([Alt for WPW104276) from stock, Job Cmpltd,
Arthur V.
KITCHENAID RANGE KEBS278SSS04 Replaced upper oven bake element. Op test good. ;
Robert A.
MAYTAG WASHER MVWX655DW1 Found no response from control, unable to run diognostics, control recieving 120vac, has 5vdc, missing 12vdcat shifter, unplugger all components from control, still no response, per tech sheet, needs control; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 8/13 MON !,
Chad P.
WGD75HEFW0 whirlpool dryer Replaced blower. Op test ok. ; Job Cmpltd
Macaulay G.
WRV986FDEM01 KITCHENAID REFRIGERATOR Replaced control and solenoid. When starting refrigerator, valve moved to correct position. Found that evaporator were not collecting any frost patterns. Tested unit and found that it was low on refrigerant. Reclaimed the refrigerant and installed uv dye drier from truck stock to help find leak. Vacuumed system for 15 and held vacuum for an additional 15. Charged with 6 ounces of R134a. Scheduled to return in order to find leak. used 1 WPW10143759 (DRIER)
Corey L.
ED2SHAXMB10 Whirlpool Refrigerator nstalled filter housing, ran 1 gallon off water through dispenser and cycled ice maker, op test good; Job Cmpltd
Gabriel P.
318279621A Electrolux Microwave Replace part listed,opt test ok,ran to an issue with door switches,fix issue put Fred’s cup water,microwave is heating replace new fuse from the resend issue it blew but everything is functioning correctly now; used 1 W10138793 (FUSE, MICROWAVE)
Dan H.
KFIS20XVMS2 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling and display is blank, confirmed, nothing is running, unit is opening ice door on is own, unit needs new control board
Dan H.
KEBS109BSS00 KITCHENAID WALL OVEN Customer complaint that display is blank, found thermal fuse open, jumped out, installed new thermal fuse, op test good ; used 1 WPW10545255 (FUSE-THRML)
Brian M.
MVWC415EW0 Maytag Washer Installed listed parts Ran auto test and calibration OP TEST OK
Paul P.
KFIS29BBWH00 Kitchenaid Refrigerator Defrosted cover on evaporator, frost pattern and evaporator match service pointer W10666205C. Office to order FF evaporator. Will use filter drier from van stock.; ordrng 1 W10687098 (evaporator), used 1 dWPW10143759 (DRIER)
Robert A.
KITCHENAID DISHWASHER KDTE104ESS3 Installed disp, ran diagnostic cycle, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT511SZDB00 Found frost build up in frz, fan motor not running, replaced, op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd,
Brian B.
KENMORE DISHWASHER 66513299K113 Replaced heater. Placed water mat. Ran test cycle. Op test ok.;
Chad P.
WRF560SMYW whirlpool refrigerator Cc that unit had frosted up on the back wall and the Rh door seems off. Appears to have recovered at this time. Cycled defrost. Unit is defrosting. Found receiver in the door broke. Will need door replaced. Advised Cust it will take time to come in. Advised to monitor frosting. If it returns to please contact lowes back for service
Corey L.
MVWB765FW1 Maytag Washer Customer complaint a pair of silk pants got caught under agitator so customer removed wash plate and cleared pants, checked screw on washplate and it was way too tight, ran diagnostics found f0e5 off balance load and f2e1 stuck key, cleared, advised customer to wash like items and when washing silk or light fabrics use the delicate cycle that uses gentle agitation and to refer to page 9 of their use and care guide “Using your Washer”; Job Cmpltd
Chad P.
WRF767SDEM01 whirlpool refrigerator Found ff evap fan failed. Needs harness assy replaced. Unit will need to be defrosted. ordrng 1 W11033168 (HARNESS ) and 1 WPW10389152 (FAN SUPPORT )
Corina B.
KBLC36FKS00 kitchenaid built in fridge Replaced the housing. Optest ok
Dan H.
WFW75HEFW0 WHIRLPOOL WASHER Customer complaint that unit is not balanced, found shipping bolts still installed, removed, op test good ; Job Cmpltd
Dan H.
KDTM354DSS4 KITCHENAID DISHWASHER Customer complaint that upper rack is falling off, found right side track broken, unit needs new upper rack tracks; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK)
Dan H.
GI6FARXXF05 WHIRLPOOL REFRIGERATOR Installed new door seal, op test good ; Job Cmplt
Dan H.
KUIX505ESS2 WHIRLPOOL ICEMAKER Installed new drain pump, op test good ; Job Cmpltd
Macaulay G.
GI6SARXXF06 WHIRLPOOL REFRIGERATOR Door switch was shorted out. Replaced with spare from truck stock.; used 1 WP12466115SP (LIGHT SWITCH) from stock, Job Cmpltd
Macaulay G.
WRS325FDAM04 WHIRLPOOL REFRIGERATOR Reclaimed refrigerant. Replaced compressor and dye drier. Put on vacuum for 15 minutes and held vacuum for an additional 15. Charged with 5 ounces of R134a. All tested ok.; Job Cmpltd
Brian M.
WRT311FZDT00 Whirlpool Refrigerator Adjusted temps according to customer ; Job Cmpltd
Brian M.
GB2FHDXWB05 Whirlpool Refrigerator Cc that water leaking from freezer Found drain clogged with foam Cleaned out and cleared ice Drain tube is already the updated one OP TEST OK ; Job Cmpltd
Corey L.
Maytag Washer Customer complaint of loud noise during operation, confirmed deep hum in spin that gets louder at higher speed, bearings are bad, quoted, ok replaced bearings with ts, the thread on the new shaft was roughed up for bottom nut, seem to have corrected it so used it, during test in low spin there’s an annoying squeak that has gotten more quiet the more test spins, advised customer to use as normal and over the next handful of wash loads if it doesn’t get better to call us back, unit is in basement next to floor drain no need for water mat; used 1 W10435302 (BEARING) from stock
Robert A.
MAYTAG DISHWASHER MDB7749SAM0 Ran diagnostics, found sump leaking, needs sump asm, per sm and entitlement, part under warr; (SUMP ASM WARR), Cllctd schdld next appmnt for 8/10
Chad P.
WRT318FZDB02 whirlpool refrigerator Installed control. Advised 24 hrs for normal cooling to resume. ; Job Cmpltd
Chad P.
WRF560SEYM05 whirlpool refrigerator Found unit not defrosting and fan not running. Forced defrost. Unit is able to defrost. Spun fan by hand after defrost. Fan ran. Needs fan and harness assy with Thermistor replaced
Corina B.
KODC304EBL00 kitchenaid wall oven Replaced the parts listed. Brought core back for return. Optest ok. ; Job Cmpltd
Corina B.
KDFE104HPS0 kitchenaid dishwasher CC that the unit is leaking. Found the drain hose has a hole in the hose. Will need a new part drain hoses. Called SM to order part.
Paul P.
MVWB755DW0 Maytag Washer Put washer into diagnostic mode. F5E3code for lid not unlocking. No other trouble codes. Ran service diagnostics calibration cycle and load calibration cycle, since control had been replaced by customer, washer now passing all tests, no double codes. Set down mitigation mat
Brian M.
WRS576FIDW01 Whirlpool Refrigerator Cc that ice one dispenser not working Found ice dispenser working when door is all the way open But when closed does nothing Installed spacer from truck stock OP TEST no good Found break in bottom hinge wiring not in a location where I can splice back together Needs door replaced ; ordrng 1 LW10691238 (dor-fip), used 1 WP2177331 (DOOR SPACER) from stock
Gabriel P.
KSGG700ESS1 Kitchenaid Range Cc can’t take light bulb out and it blow in 6 weeks,show customer to how take it out and how to put in ; Job Cmpltd
Chad P.
WRS325SDHZ00 whirlpool refrigerator Found damper assy/cover not seated and leaking cold air onto temp sensor. Adjusted cover. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
Corina B.
ED2KHAXVQ01 maytag refrigerator CC that the unit is not cooling. Found the lights are working. No fans or the compressor are running. Checked the compressor, good. Will need a new control.
Robert A.
MAYTAG REFRIGERATOR MFT2574DEM01 Found evap frozen, bi metal open , bipassed put into forced defrost, heater working, replaced bimetal, cleared evap. Op test ok; used 1 WP10442411 (THERMOSTAT) from stock, Job Cmpltd
Dan H.
WDF520PADB5 WHIRLPOOL DISHWASHER Installed new sump assembly, op test good ; Job Cmpltd
Dan H.
WRS325SDHW01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, evaporator fan is running, condenser fan and compressor are running, good frost pattern formed on evaporator , unit is operating as designed ; Job Cmpltd
Brian M.
RGD4340SQ1 Whirlpool Dryer Cc of no heat Found heat intermittently Gas valve not always opening Needs valves replaced Replaced using truck stock OP TEST OK ; used 1 279834 (COIL) from stock,
Gabriel P.
KRSC503ESS00 Kitchenaid Refrigerator Replace part listed ,opt test ok .leave water mat ; Job Cmpltd
Chad P.
WTW5000DW0 whirlpool washer Cust has video of unit literally jumping off the pedestal. Unit is not storing out of balance faults. Needs control and suspension. Advised to not wash a few items at a time. Unit must have enough clothing to go around the basket. ; ordrng 1 W10634026 (cntrl-elec) and 1 W11130362 (SUSPENSION)
Corina B.
JB650DF1BB GE Range CC that the oven does not heat correctly. Heated oven to 350* wait 30 min. Took temp. 350*. Showed cust how to calibrate the oven. Optest ok. ; Job Cmpltd
Paul P.
WRF560SEYW04 Whirlpool Refrigerator Refrigerator not getting water pressure. Tested water pressure, found slight constriction at fitting on top of door water inlet. Re seated fitting, set water filter back in, still some restriction/rattling from water valve. Put old water filter in, pressure is ok now, refrigerator is now working properly. Set down mitigation mat.; Job Cmpltd,
Corey L.
WED4616FW0 Whirlpool Dryer Customer complaint dryer doesn’t dry very good any more and there is a thumping noise, confirmed thumping noise was peach seeds and a button between felt and drum, cleared, lack of heat is due to an excess amount of foil style vent with about 6 90degree bends, vent is blowing outside and visible clear but not very strong airflow, advised customer that the foil style is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent with the least travel distance to vent outside as possible; Job Cmpltd
Arthur V.
MAYTAG REFRIGERATOR MSD2351HEQ Replaced filter housing. Op test good. Cust to get a refund of 19.50 ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Found frz door not sealing, steamed gasket into shape, op test ok; Job Cmpltd,
Corey L.
LTE5243DT3 Whirlpool Dryer ustomer complaint dryer not heating, confirmed, found thermal fuse open, replaced with truck stock fuse, op test good; used 1 WP3392519 (THERMAL FUSE) from stock,
Chad P.
KBHS179SSS06 kitchenaid microconvection Installed parts listed. Op test no good. Ran several times. Unit still not heating. No stored fault. Fault was likely from old service. Power out to high side. Needs mag. Two techs on return.
Dan H.
790.48853900 KENMORE RANGE Installed new bake element , op test good ; Job Cmpltd
Corina B.
GB2FHDXWB02 whirlpool refrigerator Replaced the fan. Cust had no power, could not test. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
ALE866SAW WHIRLPOOL DRYER Installed new element, op test good ; Job Cmpltd
Corina B.
SCE30600W jenn-air range CC that the unit turns off intermittent. Cust had video of screen going blank. Will need a main control. Called SM to order part. Cust is calling warranty company before ordering. Job Cmpltd
Dan H.
WED4815EW1 WHIRLPOOL DRYER Installed new idler pulley and rollers, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
Macaulay G.
WFG550S0HZ0 whirlpool range All functions that I was capable of testing, tested ok. ; Job Cmpltd
Corina B.
WFG745H0FS1 whirlpool range CC that the oven is not heating to proper temp. Heated oven to 350* oven light on the 3rd try. The oven never turned back on. Will need a spark module and control. Called SM to order parts. ; ordrng 1 W10881753 (cntrl-elec) and 1 WPW10511278 (module-spk),
Macaulay G.
WFE505W0HZ0 WHIRLPOOL RANGE All tested ok. Preheated to 350 and never had any errors. Smoking was from the factory packing being on the bake element and burning off during the preheat.; Job Cmpltd
Corina B.
MEDB765FW0 maytag dryer Replaced the parts listed. Brought core back for return. Optest ok; Job Cmpltd
Macaulay G.
MVWB835DW2 WHIRLPOOL WASHER Replaced control
Arthur V.
WHIRLPOOL WASHER WTW8500BW0 Replaced all three dispensers. Op test good. Left mat for the customer to monitor ; Job Cmpltd,
Gail V.
MAYTAG WASHER MVWB765FW0 Installed adj, op test ok; Job Cmpltd,
Robert A.
MAYTAG DISHWASHER MDB4949SDM2 installed control and panel, op test ok; Job Cmpltd, s
Brian M.
WRF555SDHV01 Whirlpool Refrigerator Cc that doors where not aligned Leveled out unit OP TEST OK Also customer pointed out a pit in freezer door near handle Took pic , it is not from the previous installer
Paul P.
NTW4610YQ0 Amana Washer Tested washer, had codes for washer motor fault (F7E6),shifter fault (F7E5). Cleared fault codes, ran manual test, washer will not shift to agitate or spin. Did electrical check, shifter is testing at 102 ohms, should be 2000 to 3500 ohms. Washer switches between motor and shifter fault codes, will at least need actuator WPW1000635 replaced
Gabriel P.
WRS537SIAM01 Whirlpool Refrigerator Cc door is on level it sinc down,adjust door on bottom,coil was dirty with lint’s explain customer to clean up every 3 month ,opt test ok on door,steaming gasket on door,opt test ok
Jeff M.
FRIGIDAIRE WASHER FAFW3517KR1 Installed new part unit op tested good ; Job Cmpltd,
Brian M.
WRS322FDAM04 Whirlpool Refrigerator c that lights are not working still All 3 lights needs to be replaced in a series 1st time around I missed the crisper drawer light Needs all 3 lights replaced Customer to install parts again ; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Brian M.
MEDB765FW0 Maytag Dryer Installed latch and strike OP TEST OK
Corey L.
GTDX100EM9WW GE Dryer Customer complaint knob on dryer broke, confirmed inner plastic on knob was cracked not turning dial, quoted for customer to install; ordrng 1 WE01X20374 (control knob 33.42)
Gabriel P.
ED5LHAXWQ00 Whirlpool Refrigerator Cc low pressure coming out of water dispenser,check water pressure it was strong,put old filter and new and was still doing same thing,I seen filter housing going bad on this fridge,ordering housing .leave water mat ; ordrng 1 WPW10121138 (housing)
Brian M.
MVWC200XW1 Maytag Washer Installed control and actuator Ran test cycle and calibration test OP TEST OK
Chad P.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Installed ice maker. Advised 24 hrs for basket to fill. ; Job Cmpltd
Corey L.
WFG505M0BS3 Whirlpool Range ustomer complaint bake not working, confirmed ignitor has no glow, ignitor is getting power, replaced with supplied preid part, op test good; Job Cmpltd
Macaulay G.
WTW5000DW1 WHIRLPOOL WASHER Unit not draining. Drain pump was seized. Replaced from truck stock. Tested ok. ; used 1 W10876600 (PUMP-WATER)
Corey L.
KRFC604FSS00 Kitchenaid Refrigerator Customer complaint of no cool refrigerator section and the left door does not close easily you have to push after it’s closed, confirmed ff temp was 50, fans are running, compressor is running, found ff evap frozen solid, cleared ice, found thermistor split and discolored, unit needs evap cover kit with thermistor on the harness, left door is lower than the right, hinge looks bent, customer said installers had to remove doors to get inside, unit needs Lh bottom door hinge and bushing; ordrng 1 W10816322 (hinge-door) and 1 W10889360 (cover-evap) and 1 W11223833 (BUSHING)
Macaulay G.
MDB8959SFZ4 MAYTAG DISHWASHER Replaced rails for left and right side. All tested ok. Put mitigation mat under dishwasher.; Job Cmpltd
Gabriel P.
MVWB980BW0 Maytag Washer Cc of a squeak,check underneath no sign of a leak,ran drain and spin cycle heard loud squeak,ordering shaft and bearings,hub driven,screw washer asembly,hub driver ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 W10820039 (hub DRIVER ) and 1 WPW10076270 (screw),
Arthur V.
MAYTAG WASHER MVWC200XW1 Found lock and control erratic needs both est = 45.00 sc. 98.00 labor. 249.00 for w10393483. And 53.00 for w10404050. Plus 18.99 shipping. Total est =495.31. Cust does not want repaired ;, Job Cmpltd
Arthur V.
HOTPOINT DRYER HTDX100ED6WW Found timer locked and knob broke needs both ; ordrng 1 WE1M652 (timer knob) and 1 WE4M532 (timer), schdld next appmnt for 8/13 MON !,
Arthur V.
MAYTAG WASHER MEDC200XW1 , Found unit needs a motor. Centrifugal switch is faulty. Needs motor and blower wheel Est= 89.95 sc. 115.00 labor. 131.61 for 1-279827. And 24.73 for wp694089. Total est =405.95. Cust to look at buying new. ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR MFT2776FEZ00 Found ff evap frozen, thermistor cracked, replaced, cleared ice, ran test 4, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
Brian M.
MVWX655DW1 whirlpool washer Cc that unit smelt of burnt belt Found unit to spin and agitate but they are doing together Actuator is moving as it should Needs gearcase and cam kit
Brian M.
WRT311FZDM00 whirlpool refrigerator Cc that unit is still frosting up Service pointer w10916291A fan blade kit Unit needs fan blade kit installed
Paul P.
MVWC565FW1 maytag washer Tested washer, washer was in sensing mode when first plugged in. Waited ten seconds and ran through fault code and diagnostic tests. No issues found when power applied to unit, washer is operating properly. Possible after washer was plugged in, operator did not wait at least ten seconds before choosing wash cycle.; Job Cmpltd
Dan H.
GTDP490ED2WS GE Dryer Customer complaint that unit only runs if start button is held, found drive belt snapped, unit needs new belt; ordrng 1 WE12M29 (BELT)
Dan H.
JFI2589AES jenn-air refrigerator Customer complaint that door hits wood cabinet next to unit, unit is pushed in too far causing door to hit wood, pulled unit out a bit, op test good ;job Cllctd
Dan H.
KERS303BSS0 kitchenaid range Installed new control and oven temperature sensor , op test good ; Job Cmpltd
Macaulay G.
GTW680BSJ0WS GE washer Replaced shifter and motor. All tested ok. Put mitigation mat under washer.; Job Cmpltd
Macaulay G.
GUD27GSSJ0WW GE washer Replaced motor. All tested ok. Put mitigation mat under washer.; Job Cmpltd
Chad P.
WTW8500DC4 whirlpool washer Toggled oxi valve several times on and off. Did not fail. Advised to try and just leave setting on or if settings are changed the preset may not come with one and to turn it on if desired. Calibrated and reset to factory defaults. Advised to us as normal. ; Job Cmpltd
Chad P.
MHW6000XR2 maytag washer Found MCU fault. No powered rotations. Needs MCU replaced. ; ordrng 1 WPW10374126 (MCU 22414)
Corina B.
ED5FVGXWS01 whirlpool refrigerator Replaced the water valve. Optest ok
Corina B.
KSEG700EBS2 kitchenaid range that there is a dent and scratches in panel. Found a scratch and dent on the panel. Called SM to order part. ; ordrng 1 W11091880
Paul P.
WDF520PADM7 WHIRLPOOL DISHWASHER Found faulty drain pump, replaced drain pump and tested dishwasher, working properly. Job Cmpltd
Jeff M.
WHIRLPOOL UPRIGHT / CHEST WZC5415DW I installed the control box. But I need the switch that sits in the box.
Jeff M.
KITCHENAID REFRIGERATOR KRFF507ESS0 Unplug the unit plugged back in the lights came back on. The seal along the left side of the door is deformed unable to form correctly needs the door with seal; ordrng 1 LW10708432 (dor-fip ss) and 1 W10876598 (NAME PLATE ),
Arthur V.
MAYTAG WASHER MVWP575GW0 Customer had a load in the wash upon my arrival unit tested good. Customer was most likely just having an issue with the proper loading procedure.; Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WTW8040DW1 Unit getting three error codes. First f5e4 lid not opened between loads. F0e5 off balance load and f2 e1. Ui stuck button. Cleared codes ran auto cycle and manual cycle. Both passed. Unit us working properly. Cust bought another unit and had to connect water lines etc to service. Unit op test good ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRT518SZFW00 , Found minimal droplets on top part of door and inner liner right in the middle. Order kit ; ordrng 1 W10916494 (FROST KIT ), schdld next appmnt for 8/9
Arthur V.
WHIRLPOOL REFRIGERATOR WRT318FZDM02 Replaced thermister and control. Advised cust to give 48 -72 hours for temps to stabilize. Op test good ; Job Cmpltd,
Corey L.
ADB2500AWS WHIRLPOOL DISHWASHER Customer complaint dishwasher door won’t open after it’s closed, door was opened when tech arrived, customer had forced it to open, found pins from handle to latch broke and housing in pieces between door and inner door, unit needs door latch; ordrng 1 W10862259 (latch-door)
Corey L.
WRX735SDBM02 WHIRLPOOL REFRIGERATOR Installed ice maker, op test good; Job Cmpltd
Corey L.
WDF520PADM7 WHIRLPOOL DISHWASHER Customer complaint unit does nothing, confirmed unit is not responding to selections or service, found neutral wire popped out of wire nut, corrected, op test good; Job Cmpltd
Corey L.
ED5GHEXNQ00 WHIRLPOOL REFRIGERATOR Customer complaint not making ice, found ice maker jammed, corrected
Corey L.
PLES389ECI FRIGIDIARE RANGE Customer complaint oven shuts off sometimes during bake, and timer shuts off when set, found an energy saving feature that turns oven off after 12hrs, started bake at 350, control needs replaced, 316462841 controller
Arthur V.
WHIRLPOOL DISHWASHER GU2300XTVQ1 Found unit touch pad not responding. Needs user interface est=89.95 service call. 18.95 shipping. 98.00 labor. 152.49 parts. Total est = 384.59. Does not want repaired ; , Job Cmpltd
Corey L.
DGHF2360PF4A FRIGIDAIRE REFRIGERATOR Customer complaint the temps on display are missing the lights in the numbers, confirmed a couple leds on display are out, unit needs new ui; ordrng 1 242058230 (user interface)
Arthur V.
KITCHENAID DISHWASHER KUDS30IVBL3 Replaced ui control panel op test good. All selections working now ; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Found i/m not calling for water, replaced, cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
Gabriel P.
KRFF302ESS01 KITCHENAID REFRIGERATOR Replace door and gasket,also steam gasket,opt test okay ; Job Cmpltd
Robert A.
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, charged 4.23oz r134a, unit cooling, pressures good, op test ok; used 1 TJAF1200 (PROCESS STUB) from stock, Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRV986FDEM01 Found machine at room temp. Checked for leaks using light and glasses. Found oil coming from suction line in unit compartment where it goes up into liner. May have been nicked during assembly. Could not find any leaks in any solder joints. Called whirl TL, Kurt, 7722638292. He will send up for review to be replaced. Whirl will contact customer within 48 hrs. No further service necessary. ; Job Cmpltd,
Brian B.
MICROWAVE WHIRLPOOL UMV1160CW3 Pulled unit down. Replaced listed parts. Tested unit. Op test ok. Unit was not installed properly, wall bracket is loose on back wall. Advised customer that they will need to contact installer to correct installation.; Job Cmpltd,
Brian M.
MFF2558DEH00 maytag refrigerator Cc that door is popping open Found freezer basket not installed correctly and causing door to misalign when shutting Repositioned basket OP TEST OK ; Job Cmpltd
Brian M.
WDT720PADM2 whirlpool dishwasher Cc that unit does not dry Ran diagnostics found error for fill valve Not a current issue Vent is working and heater is working Could not duplicate an issue Customer does not use rinse aid Advised on using rinse aid ; Job Cmpltd
Brian M.
WDT750SAHB0 whirlpool dishwasher Installed spray test cycle OP TEST OK ; Job Cmpltd,
Brian M.
WED85HEFW0 whirlpool dryer Installed control and thermistor OP TEST OK ; Job Cmpltd
Brian M.
WTW4950HW0 whirpool washer Cc that unit is staying locked Found striker not mounted correctly Adjusted striker OP TEST OK ; Job Cmpltd
Brian M.
WRX735SDHZ00 whirlpool refrigerator Cc that unit still is leaking water from dispenser Spoke to Sr tech advised me to check water pressure coming out of the door Water pressure a little to strong and valve does not close all the way Needs water regulate valve installed ; ordrng 1 W10786952 (valve)
Brian M.
MVWC415EW1 maytag washer Cc of grinding sound still Could not get unit to make sounds Ran test load with 7 heavy towels No abnormal sounds being made at this Time ; Job Cmpltd
Paul P.
WED5600XW1 whirlpool dryer When checking washer, customer was using dryer, seems to have no issues now. Confirmed door is working properly.; Job Cmpltd
Gabriel P.
WFG515S0ES1 WHIRLPOOL RANGE Replace part listed,opt test ok ; Job Cmpltd
Paul P.
WFE540H0AS0 whirlpool range Found L1 wire shorted at terminal block. Tested thermal fuse and elements=ok. Main control input not working, will need main control. W10349740 not available, need to order next best finish, wpw10586736
Gabriel P.
WFE505W0HSO WHIRLPOOL RANGE Cc door gasket broke,ordering new; ordrng 1 WPW10129032 (gaskt-door)
Gabriel P.
KSSS48QDX05 KITCHENAID REFRIGERATOR Cc door not closing ,gasket is worn I try steaming it but it when back to original way of not closing
Dan H.
WRT311FZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that evaporator is freezing solid again, found evaporator frozen solid, defrost heater is good, unit needs new adaptive defrost control ; ordrng 1 WPW10352689 (ADC)
Macaulay G.
WFW85HEFC1 WHIRLPOOL WASHER , Upon arrival, found that cold was not coming in. This was due to wiring to water valve not being connected. Reconnected and ran test cycle. All tested ok.; Job Cmpltd
Chad P.
KSC23C8EYY02 KITCHENAID REFRIGERATOR Found several issues with unit. Found no power to I.m. Or auger. Harness in door broken. Also, ff evap fan and sensor failed. Evap solid block of ice. Needs fan, thermistor (sensor) and fz door
Dan H.
FFHS2611LB4 frigidaire refrigerator Customer complaint that unit is not making ice, found ice maker bail arm broken, unit needs new ice maker
Chad P.
WRB322DMBM0 whirlpool refrigerator Advised the door is not self closing and does not have a traditional closer. Leveling feet not down. Lowered feet and leaned unit back to assist door in closing. Adjusted to Custs preference. Op test ok. ; Job Cmpltd,
Chad P.
WRS571CIHW00 whirlpool refrigerator Found unit set to 39 and still freezing items. Needs thermistor kit and cover. Will call Techline on return. ; ordrng 1 W10316760 (thermistor, KIT) and 1 WPW10425252 (COVER)
Corina B.
JS48PPDUDB02 whirlpool refrigerator Replaced the parts listed. Optest ok
Corina B.
WED9500DC4 whirlpool dryer CC that the door cover is loose. Popped the cover in place. Optest ok. ; Job Cmpltd
Dan H.
MVWC400XW0 WHIRLPOOL WASHER Customer complaint of loud grinding noise right before rinse cycle, started rinse and spin cycle, noise is pulley rubbing on pulley shield, unit needs new cam and pulley shield, ; ordrng 1 W10721967 (PULLEY) and 1 WPW10427633 (SHIELD)
Dan H.
596.57547791 KENMORE REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees , freezer section temperature at 73 degrees, fans are not running, compressor is not running, unit was in defrost, advanced timer, condenser fan started, compressor is running, no frost pattern forming, compressor is seized, customer does not want repair ; ordrng 1 R0131672 (compressor)
Dan H.
MFT2776DEM02 MAYTAG REFRIGERATOR Customer complaint unit is still not cooling, fresh food section temperature at 55 degrees, freezer section at 17 degrees, nothing running when tech arrived, evaporator thermistor, fresh food section thermistor, freezer section thermistor are all within range, ran test 4, fresh food section evaporator fan is working, freezer section evaporator fan is working condenser fan is running, compressor is running, good frost pattern on fresh food section and freezer section evaporators, ordering evaporator fan and harness ; ordrng 1 W11033168 (FAN)
Dan H.
WRT311FZDB01 whirlpool refrigerator Customer complaint that unit is not making ice and freezer section door opens, cycled ice maker , ice maker ejected ice and fill mold, raise unit up in front to allow door to fall closed, op test good ; Job Cmpltd
Chad P.
KRFC704FBS00 KITCHENAID REFRIGERATOR Installed cover. Op test ok. Ordered cleaner as a courtesy for scratch ; ordrng 1 TJ102 (CLEANER. )
Dan H.
WRS321SDHZ01 whirlpool refrigerator Customer complaint of loud noise, noise is coming from evaporator fan motor, ordering new evaporator fan motor ; ordrng 1 WP2315549 (FAN MOTOR)
Chad P.
MFI2568AES WHIRLPOOL REFRIGERATOR h,v, board failure. ordrng 1 W10890094 (CONTROL.)
Dan H.
WWA3100GALWH GE washer Customer complaint that unit will not stop filling, found a mouse chewing through pressure hose, unit will need new pressures hose, part is no longer available ; ordrng 1 WH41X0128 (PRESSURE HOSE)
Corina B.
WRB322DMBM00 WHIRLPOOL REFRIGERATOR CC that the fz defrosted the ice and the food and then refreexed the food and there is a noise every so often. Ran diag found the damper motor is rattling when opening. Will need a new control and a damper control. Called SM to order parts. ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (control)
Dan H.
MVWX655DW1 maytag washer Customer complaint of loud noise, Customer started normal wash cycle , unit filled, unit does not agitate, loud grinding noise coming from gearcase when unit tries to agitate, unit needs new gearcase
Corina B.
WDT720PADM2 WHIRLPOOL DISHWASHER CC that the dishwasher is not working. Found the pump and motor are not running. Will need a pump and motor. The control will work on light wash. Called SM to order parts. ; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor)
Corina B.
GB2FHDXWS06 WHIRLPOOL REFRIGERATOR CC that there is still water coming out when changing the drain tube. Steamed out fz drain hole. Optest ok.
Chad P.
WRX988SIBM03 whirlpool refrigerator Replaced LED freezer light. Op test ok; Job Cmpltd
Chad P.
PRG3000P GE range Due to age, parts are NLA. Unit non repairable burners failing and flame coming from under burners. Regulator making odd tapping sound. Advised Cust that unit is not repairable, Job Cmpltd
Brian B.
WHIRLPOOL STACK W/D ITW4300SQ0 This machine is not a stack unit and not the mod and ser listed. Will input correct mod. CC that machine leaking at right front corner. Removed case. No leaks found under machine. Found drain holes in top tub ring clogged up. Cleaned out holes, ran test cycle. Op test ok
Chad P.
ABB2224BRW00 amana refrigerator Found unit frosting on the back wall in freezer section. Ff section doing okay. Unit appears to be recovering. Forced defrost and cleaned frost. Op test ok. ; Job Cmpltd
Chad P.
WTW4816FW2 whirlpool washer Found unit only giving hot water. Ran service mode. Unit giving cold. Reset control and calibrated. Op test ok. ; Job Cmpltd
Corina B.
GTW680BSJ1WS GE washer Replaced the parts listed. Programmed the control. Optest ok
Corina B.
WFW75HEFW0 whirlpool washer Replaced the parts list. Brought core back for return. Optest ok. ; Job Cmpltd
Corina B.
KDTM354DSS5 kitchenaid dishwasher Cust showed pop, sent pic. CC that the unit will not turn on. Found there is no power to the unit. Found the switch to the dishwasher is turned off. Optest ok
Corina B.
JDS8850CDW01 jenn-air range CC that the broiler does not work, he replaced the element. The broil element relay is stuck open. Will need a new control. Called SM to order part.
Jeff M.
WHIRLPOOL REFRIGERATOR WRT311FZDW00 The fan stoped working installed new part unit op tested good ; used 1 WP2315539 (MOTOR-EVAP) from stock,
Jeff M.
MAYTAG REFRIGERATOR MBL2258XES4 The unit had a avg temp of 40. I could not find anything wrong with the unit I did recommend her to clean the condenser coil’s at least once a year; Job Cmpltd
Arthur V.
WHIRLPOOL DISHWASHER WDF520PADM2 Replaced both section of drain hose. Op test good ; Job Cmpltd
Arthur V.
KENMORE REFRIGERATOR 253.54703402 Replaced evap fan motor. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDTE334GPS0 Replaced disp, op test ok; Job Cmpltd,
Robert A.
MAYTAG REFRIGERATOR MFD2561HEQ Found water leaking from front of i/m, replaced, cycled, op test ok; used 1 4317943 (ICEMAKER12359) from stock, Job Cmpltd,
Robert A.
GE WASHER WCVH6260FWW Cc not spinning out, found pump clogged, cleaned, ran unit, op test ok
Brian B.
KENMORE REFRIGERATOR 10657372700 Found machine at room temp on both sides. Compressor running, but very hot. Checked wattage, 88 watts, no frost pattern on evap. Low side leak... will need new evap and compressor.. will give est. customer does not want to repair machine.. do not order parts.;
Corey L.
KESC300HXH1 Kitchenaid Range Installed parts, plugged unit in, op test good; Job Cmpltd
Corey L.
KGST307HBS6 Whirlpool Range Customer complaint flames are not that strong and left rear burner won’t lite, confirmed, found orfices clogged, cleared, op test good;
Paul P.
MDB4949SDZ0 Maytag Dishwasher Slight sudsing at end of cycle. Customer is using rinse aid and proper dishwasher soap (cascade pods). Performed water hardness test, water at 15 plus gpg. Suggest customer try quick wash cycle, and not to add booster (finish powder), but to try finish water hardness additive, if any. Set down mitigation mat.; Job Cmpltd,
Jeff M.
WHIRLPOOL WASHER NTW4605EW0 The control is not always working correctly. Needs replaced ; ordrng 1 W11116498 (CONTROL ), schdld next appmnt for 8/8 WED 8-12,
Jeff M.
FRIGIDAIRE DISHWASHER FGHD2465NF1A , I reloaded the dishwasher delete one away but the gasket is very worn needs replaced; ordrng 1 154827601 (gasket), schdld next appmnt for 8/8 WED !,
Robert A.
GE REFRIGERATOR GSC23LSRCSS Found evap frozen, heater open, bi metal good, put into forced defrost no power to heater, needs controlCust to let us know; ordrng 1 WR17X11865 (ICE CUP/DISP ARM5515) and 1 WR51X10055 (HEATER8541) and 1 WR55X10942P (CONTROL206.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Paul P.
WRX988SIBM03 Whirlpool Refrigerator Found the freezer door, and handle damaged. Also, screws are missing from the door. Office to order FZ door, handle and screws.; ordrng 1 LW10547320 (dor-fip ss) and 1 W10827046 (handle,door (ss)) and 2 WP67006908 (screw) Maytag Washer MVWX655DW1 F8E1 error code for no fill/long fill. Cleared error codes, tested, no issues with washer. MVWC565FW1 Maytag Washer Tested washer, found F7E1 code. Washer not shifting or starting spin or agitate modes. Tested main control, no voltage to motor, repaired loose connection at J2 connector. Ran manual test, washer is now operating properly.; used 1 W10913953 (ACTUATOR) from stock
Brian M.
KFCS22EVMS4 Whirlpool Refrigerator Cc of ice build up on bottom of fridge and leaking out Unit needs ptrap kit,, Used truck stock to replace drain Cleared out ice OP TEST OK used 1 W10619951 (TUBE-DRAIN)
Corey L.
WDTA50SAHZ0 Whirlpool Dishwasher Customer complaint dishwasher fills then after a few minutes just drains, started test cycle, wash motor did not turn on, fuses on control ohm less tHan 3, wash motor ohms at 8.7, wires are good connections are good, unit needs new wash motor&pump assembly; ordrng 1 W11087376 (pump&motor)
Corey L.
WOC95EC0AS01 Whirlpool Range Customer complaint light in oven won’t turn off, light on when tech arrived but door will not shut, found a small screw wedged in the door hinge, removed screw door shut and light went off, then customer says unit won’t go past 117 in bake, found temp set to Celsius, changed to Fahrenheit, op test good; Job Cmpltd,
Gabriel P.
WED4616FW0 Whirlpool washer Cc is not heat well,and making some noise when rotating,check temp read 460 degrees and going up ,is heating good,check idler pulley and rollers ,pulley was bad replace from truck stock,rollers were good also lots of change in the blower wheel,clean then out explain customer to empty money of pocket before washing and drying,put everything back together ran a cycle opt test ok ; used 1 WP691366 (PULLEY DRIVE)
Arthur V.
KITCHENAID RANGE ELE KFGD500ESS04 Cycled unit at 350 deg. Temp stopped at 380 and came back on at 330 giving a med temp of 355. Unit checks good. At this time. Unit cycled at least 6 times. Always the same reading. Advised customer to let oven preheat for a longer time when baking cakes breads etc. ; Job Cmpltd, s
Gail V.
FRIGIDAIRE RANGE PLGFZ390ECE Found bake ignitor weak. Replaced with truck stock. Op test good ; used 1 12400035 (IGNITER) from stock
Jeff M.
MAYTAG DISHWASHER MDB7749SBM2 User interface is not responding main control is getting power needs a control and ui; ordrng 1 W10595568 (cntrl-elec) and 1 W10811169 (UI),
Jeff M.
MAYTAG REFRIGERATOR MFF2055YEM00 The grill on the back of the fridge is broken needs replaced; ordrng 1 WPW10330850 (GRILL), schdld next appmnt for 8/8 WED 8-12