We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Atwater, OH 44201
Brian M
Job Details: 12/29/2022
Cc no cool light out and bin broken will need a light switchsAnd crisper broken Unit is cooling properly at this time ; ordrng 1 W10662133 (pan-crispr) and 2 W11123941 (switch)s
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Strongsville, OH 44136
David R
Job Details: 12/29/2022
"Cc unit making noise, customer also said water spots in ceiling basement. Cleared ice on FZ evap, could of been door left open or just frost build up. Found water line from water valve to filter head leaking. Will need water line. Pushed unit back, noticed some small scratches on floor. Debris from fridge got underneath the floor mat at dragged it with it. There is some paint pens that can be used to hide marks, customer fine with that; ordrng 1 W11209890 (Tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Madison, OH 44057
Joe O
Job Details: 12/29/2022
"Cc: not dispensing iceFound auger motor is receiving proper power. Needs auger motor; ordrng 1 W10822606 (motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Kent, OH 44240
Brian M
Job Details: 12/29/2022
Cc unit not cooling Found unit in garage not temp controlled Showed customer page. 5 of installation Unit needs to be indoors Verified frost pattern and fan functioning
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWP1
Near Aurora, OH 44202
Brian M
Job Details: 12/29/2022
Cc upper rack falling apart Found adjusters broken and rack tracks falling apart ; ordrng 1 W11259786 (track) and 1 W11259785 (track) and 2 WPW10546503 (adjuster)s and 2 WPW10195840 (positioner)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Aurora, OH 44202
Brian M
Job Details: 12/29/2022
Cc of error Found float switch error Water leaking from fill hose connections Tightened OP Test Ok
We serviced a
GE RANGE
Model ZGU384NSM4SS
Near Cleveland, OH 44124
Jason N
Job Details: 12/29/2022
"Installed ignition module, orifice holder and screws. Tested all burner for proper operation, all tested good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Moreland Hills, OH 44022
Jason N
Job Details: 12/29/2022
Installed evaporator harness. Ensured evaporator clear of frost and ice. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Painesville, OH 44077
Joe O
Job Details: 12/29/2022
"Cc: intermittent squeakingRan test cycle. No abnormal noises, checked rollers, pulley and blower. All rollers and pulley spin freely. No cracks or debris stuck in blower. As about to leave, unit started squeaking. Found its the panels. No loose screw. Cannot tighten. Op test ok"
We serviced a
GE DRYER
Model GTD72GBSN0WS
Near Madison, OH 44057
Dan H
Job Details: 12/29/2022
"Installed new hi limit cut off, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/29/2022
"Replaced the valve. Advised cust to replace the plastic waterline with a braided flex or copper line. The shut off is in a room can not get to. Also, to replace the non oem filter. Opt test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Joe O
Job Details: 12/29/2022
Installed harness. Tested. Ran multiple drains. Op test ok
We serviced a
JENN-AIR RANGE
Model JJW2430DS01
Near Cleveland Heights, OH 44106
Corina B
Job Details: 12/29/2022
"CC that there was a fault code f6e1. Confirmed. F6e1 runaway temp. Checked the bake and broil, good. Replaced the sensor and the control. Brought the core back for return. Heated oven to 350*. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Brian M
Job Details: 12/29/2022
Installed capacitor Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Euclid, OH 44117
Joe O
Job Details: 12/29/2022
"Installed ui kit, and power supply board. Unit is cooling. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Avon, OH 44011
Gabriel P
Job Details: 12/29/2022
The stop was missing replace from t/s opt test ok; used 2 Wpw10508950 (Stop) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB6601AWW
Near Brook Park, OH 44142
Marie V
Job Details: 12/29/2022
Replaced motor and spray arm. Ran unit few times. No leaks. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Strongsville, OH 44136
David R
Job Details: 12/29/2022
"Replaced oven sensor, ran test 175, then 350, good. Heating up and cycling. Good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Royalton, OH 44133
David R
Job Details: 12/29/2022
"Cc banging when spin. Found banging coming from drain hose. Used 5-7 zip ties plus put padding on drain hose. Ran unit when load of towels, quick wash to get water in and Drain/Spin. Explained to customer drain hose will not come out of place. Advised customer to add more padding if she needs and suggested anti vibration pads as well. Drain/spin entire cycle. Good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KGRS505XSS03
Near Independence, OH 44131
David R
Job Details: 12/29/2022
"Cc unit both ovens not working. Both ignitors colored ash white. Replaced both ignitors. Only bottom oven is working. Top oven ignitor will not glow. Took readings for top oven and found open valve. Will need valve assembly along with the ignitors. ; ordrng 1 Wpw10518493 (Valve assembly), used 2 12400035 (IGNITER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COMPACTOR
Model SHC800400
Near Beachwood, OH 44122
Jason N
Job Details: 12/29/2022
Cc unit stuck downward position/container is stuck Found ram traveled down on the back edge of the container and jammed. Able to hand crack ram upward off container. Straightened out container. Ran compact test. Ram traveled down and back up. Advised customer that no parts are available for this unit if unit was to fail. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Oakwood Village, OH 44146
Brian M
Job Details: 12/29/2022
"Cc of errors and smell and noise Ui not properly responding needs ui Found unit not draining, dispenser drawer broken, top rusted out and hinges not keeping lid open Not getting power to drain pump Got unit to spin loud grinding noise also needs gearcase ; ordrng 1 W11102318 (console) and 1 W10861667 (drawer) and 1 W11097645 (top) and 1 W10861714 (hinge) and 1 W10861714 (hinge) and 1 WPW10581874 (pump-water) and 1 W10812422 (cntrl-elec) and 1 W11130359 (suspension)"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE55US0HB01
Near Bedford, OH 44146
Brian M
Job Details: 12/29/2022
Installed top Put unit into box to protect it
We serviced a
WHIRLPOOL WALL OVEN
Model WOS11EM4EB00
Near Olmsted Township, OH 44138
Marie V
Job Details: 12/29/2022
"Replaced fan, thermostat fix and fuse. Installed unit back in. Preheated oven to 350*. And took temps , pass. Also, explain cust that underneath unit theres not a flat surface theres 2 pieces of wood, it needs to be flushed so air flow can work properly. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Marie V
Job Details: 12/29/2022
Cc of unit making a clicking noise. Confirmed. Found cam screw loose. Corrected. Replaced belt. Gave advice cust on how much clothes are a normal cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44135
Marie V
Job Details: 12/29/2022
"Installed new drain and control. Stared unit unit fills up , whent to drain I heard a pop noise. Control shorted. Verify ohms on pump. Has 2ohms. Should be from 15 to 60 ohms. Reordering control and pump.; ordrng 1 W10906426 (Control) and 1 W11219380 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Euclid, OH 44123
Joe O
Job Details: 12/29/2022
"Cc: intermittently not coolingCustomer stated unit stopped cooling for 5 days and started cooling again today. Found temps in ff section at 35 degrees, freezer at 0 degrees. Found unit set to just under coldest setting. Called whirlpool tech line spoke with Bruce, advised of intermittent no cool. He asked if fans or anything running when it went out. Customer stated no fans running, but interior light still illuminated. He stated to check harness and thermistors. Thermistors ohmed out good. No broken, or loose connection in control harness. He stated to replace control? Needs controlControl shows out of stock. Office to reschedule ordrng 1 W11594670 (Control box)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS02
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 12/29/2022
"Found defective inverter check voltage going in is good then ohm out compressor and is good giving estimate for inverter ordering ; ordrng 1 W10629033 (Inverter), used 1 SHIPPING (shipping and handling)"
We serviced a
JENN-AIR WALL OVEN
Model JJW9230DDW
Near Brook Park, OH 44142
Gabriel P
Job Details: 12/29/2022
Replace sensor then preheat to 350 it was 350 pass. opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Aurora, OH 44202
Corina B
Job Details: 12/29/2022
"Replaced the tub ring, bezel and latch. Started a rinse and spin. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Willowick, OH 44095
Joe O
Job Details: 12/29/2022
"Cc: not washingFound sump receiving proper power, not washing. Installed sump assembly. Ran diagnostics test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Parma, OH 44134
David R
Job Details: 12/29/2022
"Replaced bulb, switch. Found wires not hooked up to bulb. Good now. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5500SQ0
Near South Euclid, OH 44121
Jason N
Job Details: 12/29/2022
"Cc unit not cleaning clothes, leaving residue, and discoloration in drain tub Ran wash test, found agitator dog gears are worn, will not agitate. Advised customer this will cause clothes not to be clean and leave any soil and soap residue on the clothing. Advised that the discoloration in her washtub is not caused by the unit itself and that a combination of water minerals/rust, soil in clothing as well as soap residue will generate this discoloration. ; ordrng 1 285809 (Cam agit)"
We serviced a
KENMORE DISHWASHER
Model 66517152K215
Near Westlake, OH 44145
Gabriel P
Job Details: 12/29/2022
"Unit is filling and drain but not pumping water to dishes will need pump customer will not fix ; ordrng 1 WPW10482462 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FGSS14
Near Independence, OH 44131
Corina B
Job Details: 12/29/2022
CC that the unit is not cooling correctly. Confirmed ff 43 Fz 0. Good frost pattern on the evaporator. The control is at the coldest setting. Replaced the thermostat that cust supplied from previous visit. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Lakewood, OH 44107
Gabriel P
Job Details: 12/29/2022
Found error code f0e3 overload and f2e1 stuck key delete error and ran ui test it pass also ran calibration and auto test it pass ran a cycle with clothes for 25 minutes only fill half way of basket and it pass advise customer to not load unit too much only half way
We serviced a
KITCHENAID RANGE
Model KESC307BWH3
Near Willowick, OH 44095
Joe O
Job Details: 12/29/2022
"Cc: intermittent selections, inner door glassFound ui intermittently not allowing selections. Found inner door glass cracked. Need console and inner door glassParts show discontinued. ; ordrng 1 9751898 (Console) and 1 9751245 (window-kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS
Near Solon, OH 44139
Brian M
Job Details: 12/29/2022
Cc unit not washing properly Found sump not producing proper pressure Needs sump advised on drain pump replacement ; ordrng 1 WPW10605058 (pump&motor) and 1 SHIPPING (shipping and handling) and 1 WPW10348269 (drain pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Brook Park, OH 44142
David R
Job Details: 12/29/2022
"Cc unit not draining water and not going through cycle. Found F9E1 error, not draining. Found lower harness connected to drain pump broken apart. Cut, used wire nut to reconnect wires. Good. Plugged in unit. All water drained. Ran diagnostics test. Good. All components working. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Euclid, OH 44123
Jason N
Job Details: 12/29/2022
"Cc unit not draining Ran diagnostics, found codes f9e1 for slow/no drain and f3e1 for water level system error. Drain pump turning during test but very little water pumping. Pulled drain pump filter basket and found full of lint and debris. Cleaned out and reinstalled. Ran auto test cycle, unit drain out strong. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Lakewood, OH 44107
Marie V
Job Details: 12/29/2022
When replacing rail I hit the light switch with rail and it broke off. Showed cust. We will replace part. Replaced rail. Working good. Ordering switch ; ordrng 1 W11396033 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Seven Hills, OH 44131
Corina B
Job Details: 12/29/2022
Replaced the control. Heated both oven to.350*. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Parma Heights, OH 44130
Corina B
Job Details: 12/29/2022
CC that the u it will not start. Confirmed. Ran diag no codes. Unit is not starting. Cust is not holding the start button long enough or hard enough. Worked with customer on how to start the unit. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model CED9160GW1
Near Cleveland, OH 44144
Manny
Job Details: 12/29/2022
"Took unit apart and test the switch before replacing and good, started troubleshooting and noticed a burnt component on UI, check power from control and get no voltage to the ui unit will need control and UI, control showing discontinued on marcone, custodian not here and wont be in until Tuesday, so the cleaning person said she will relay the message and if anything shell have her call us. ; ordrng 1 W11107837 (cntrl-elec) and 1 WPW10166305 (cntrl-elec(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Painesville, OH 44077
Joe O
Job Details: 12/29/2022
Cc: not startingNo stored error codes. Found belt snapped. Basket and motor spin freely. Replaced belt. Ran auto test. Got a f7e1(tachometer signal missing) error code after auto test. Cleared error code. Ran auto test and calibration. No additional error codes. Op test ok ; used 1 W11239857 (BELT) from stock
We serviced a
GE WASHER
Model GTW460ASJAWW
Near Eastlake, OH 44095
Jason N
Job Details: 12/29/2022
Installed lid lock kit. Ran drain and spin cycle. Lid locked and unit spun out properly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 12/29/2022
Found low amps 0.64 and low on freon temp is on 55 both side customer prefer not to continue with diagnostic he will buy new
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland Heights, OH 44106
Manny
Job Details: 12/29/2022
"Cc unit not agitating, verified and unit trying to agitate but not able to, check underneath and found oil on pulley cover on pulley and on some of the components, unit needs gearcase, motor, shifter, main control, cam, ; ordrng 1 W11411581 (Control) and 1 W10528947 (drive hub kit) and 1 W11454738 (Gearcase) and 1 W11222082 (motor-drve) and 1 W11212745 (Shifter) and 1 W11213879 (belt) and 1 W11227944 (capacitor) and 1 W10721967 (drive pulley) and 1 WPW10482836 (latch)"
We serviced a
KITCHENAID RANGE
Model KDRS407VSS04
Near Euclid, OH 44143
Manny
Job Details: 12/29/2022
"Replaced control, ran broil test pass, opt test ok, took core for return"
We serviced a
GE DISHWASHER
Model PDW7980N10SS
Near Madison, OH 44057
Joe O
Job Details: 12/29/2022
"Cc: filling when offFound valve seeping. Needs water valve. ; ordrng 1 WD15X10014 (water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDE308DAYW
Near Mentor, OH 44060
Jason N
Job Details: 12/29/2022
Installed cycling thermostat. Ran delicate cycle for several minutes. Temperatures stable. Op test good.
We serviced a
WHIRLPOOL DRYER ELE
Model WED6600VU0
Near Perry, OH 44081
Joe O
Job Details: 12/29/2022
Installed idler pulley. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/29/2022
Cc unit no cooling properly Unit is in a garage that is not temp controlled Advised customer that these units are not meant for cold weather and requires temps above 50 to run properly
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Perry, OH 44081
Dan H
Job Details: 12/29/2022
"Installed new timer, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Dan H
Job Details: 12/29/2022
"Customer complaint that no buttons are lighting up and unit is not starting, confirmed, stuck key test shows control is good, unit needs new user interface ; ordrng 1 W11368911 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 12/29/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Painesville, OH 44077
Dan H
Job Details: 12/29/2022
"Installed new divider, auger motor, and yoke, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Painesville, OH 44077
Dan H
Job Details: 12/29/2022
"Customer complaint of noise while spinning and grease on the floor, found gear oil all over under unit, found water leaking through tub seal, unit needs new gearcase, motor, clutch , slider, and rotor, part is out of stock so not scheduling return appointment ; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Motor) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Thompson, OH 44086
Dan H
Job Details: 12/29/2022
"Installed new valve and harness, op test good"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Jefferson, OH 44047
Dan H
Job Details: 12/29/2022
"Customer complaint that control lock is stuck on, turned control lock off, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 12/29/2022
"Replaced control, ran spin test good, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Cleveland, OH 44135
David R
Job Details: 12/29/2022
"Cc unit not cooling. Had another couple come out 4 months ago. Replaced comp and dye drier. A couple weeks after repair, same thing not cooling. Checked comp, no dye in back. Looked at evap, small pin hold letting refrigerant out, took pic of hole. Would recommended replaced evap and new dye drier. ** customer going to call warranty and see about a new unit as well, said its been 4 months and still not working. ; ordrng 1 WPW10314205 (Evap) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bay Village, OH 44140
Marie V
Job Details: 12/29/2022
Cc that unit goes from sense to dine. Confirmed. Found capacitor failed . Replaced capacitor. Stared unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Madison, OH 44057
Dan H
Job Details: 12/29/2022
"Customer complaint of squealing noise, confirmed installed new cam, shifter, and belt, op test good"
We serviced a
GE MICROWAVE
Model JT3800SH7SS
Near Avon Lake, OH 44012
Marie V
Job Details: 12/29/2022
"Replaced magnetron, capacitor and diode. Tested unit before it was installed and after. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Fairview Park, OH 44126
Manny
Job Details: 12/29/2022
"Replaced housing and valve, advise customer to allow 24 to 48 hours for unit not make enough ice, and advise that if the fill tube still freezing up, well calll Frigidaire and see what solution they have. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Jason N
Job Details: 12/29/2022
Cc unit frosting up in freezer Found evaporator frosted over. Steamed evaporator clear. Found burnt connector on defrost heater. Unit will need evaporator harness. ; ordrng 1 Wpw10384183 (Thermistor) and 1 W11581973 (Harness)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near Burton, OH 44021
Brian M
Job Details: 12/29/2022
Cc of leak front right side some clear soapy water Ran test cycle unit is leaking from underneath ; ordrng 1 WPW10591570 (pump&motor) and 1 W10803178 (arm-spray) and 1 WPW10348269 (drain pump)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cleveland, OH 44110
Corina B
Job Details: 12/29/2022
CC that the u it is not level. Confirmed. Found the laundry room floor slanting. Raised the feet on the right side to level. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near North Ridgeville, OH 44039
David R
Job Details: 12/29/2022
Cc unit making noise when filling up. Water both hot/cold when drawing water nagging coming from valves. Ordering hot/cold valves. ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Valve)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Columbia Station, OH 44028
David R
Job Details: 12/29/2022
"Cc unit is moving out of place, on pedestal would move almost a foot away from wall (no leaks). Took washer off pedestal and still with load in on spin will move out of place a little every time. Customer also said getting SD code ( SD excessive detergent suds). Suspension rods test good. No shipping bolts. Ran a diagnostics cycle, good all components working, and no error codes. Called techline, went over first techs notes as far as unit not sitting all the way on pedestal. Techline suggest taking unit off pedestal if its rocking and not sitting correct. Level unit feet, also suggested buying and using anti vibration pads if needed to help with vibration and walking. Reason why unit will stop sometimes during cycle is sending feedback to control to see if it needs to add more additional time to help with wash.. As of today unit test good. Anymore questions customer can contact lowes or customer care."
We serviced a
JENN-AIR RANGE
Model JES1750ES1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/28/2022
"Cc long pre heat Found element open Also customer requested new grease filter ; ordrng 1 W10779716 (elmnt-bake) and 1 W11190170 (filter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near North Olmsted, OH 44070
Manny
Job Details: 12/28/2022
"Replaced parts ordered, ran test cycle: good, opt test ok took core for return"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Willowick, OH 44095
Joe O
Job Details: 12/28/2022
"Cc: not advancing in cycleCustomer stated unit stopped mid cycle with water in unit. Customer stated they unplugged unit. Stated they tried to run drain and spin and it would not drain and spin unit they removed clothing. Found drain pump running. Found no stored error codes. Ran power wash with load of towels. Unit filling, washing, and rinsing. Canceled cycle. Ran drain and spin. Could not duplicate issue. Op test ok"
We serviced a
KENMORE DISHWASHER
Model 665.13122K703
Near North Royalton, OH 44133
David R
Job Details: 12/28/2022
"Cc unit was working, draining for a couple days then stopped. Drain pump is good. Tried to blow through hose and clogged up. Used nitrogen to blow through and get rid of clog. Good. Unit is draining properly. Charged labor. Good Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Oberlin, OH 44074
David R
Job Details: 12/28/2022
"Replaced valves. Hot and Cold are good coking from pipes. Ran diagnostics, F7E1 basket speed fault error. Cleared. Ran diagnostics test. Not agitating or spinning, drain works good. Basket spooning freely making noise. Power coking from control, down to motor. Replaced shifter and belt. Still not agitating/spin. Ordering motor and cap ; ordrng 1 W10890624 (Motor) and 1 W11158830 (Cap), used 1 W11239857 (BELT), and 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5700VW0
Near Avon, OH 44011
Gabriel P
Job Details: 12/28/2022
"Found thermal fuse open replace from t/s opt test ok ; used 1 WP3392519 (Fuse)"
We serviced a
KITCHENAID RANGE
Model KDRP467KSS07
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/28/2022
Unit working as design cannot duplicate issue
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PRS00
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/28/2022
"The calibration settings was two high on upper bake bring back down to 0 preheat it pass,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Garfield Heights, OH 44105
Jason N
Job Details: 12/28/2022
"Cc unit not spinning Ran diagnostics, found code f7e5 for shifter fault. Ran spin test, shifter not reading internal switch for spin. Unit needs shift actuator replaced. Replaced shifter using truck stock part. Cleared codes and ran auto test and calibration. All functions passed, op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG RANGE
Model MGT8820DS05
Near Cleveland, OH 44144
Jason N
Job Details: 12/28/2022
"Cc unit not regulating temperatures properly in both ovensCustomer stated both ovens are not accurate according to their temperature gauges in the ovens. Ran bake test on both upper and lower to 300 degrees. Both ovens reading correct at 310 and 298 degrees after cycling. Ran to 375 degrees on both ovens, again both reading correctly at 385 and 380 after cycle. Could not duplicate regulation issue at this time, customer is questioning whether control board could be faulty, advised it is a possibility. Quoted customer on control replacement, customer wants to proceed. ; ordrng 1 W10878903 (Control)"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS07
Near South Euclid, OH 44121
Jason N
Job Details: 12/28/2022
"Cc unit light not turning off Confirmed light control is not working. Replaced control board using customer supplied pre Id part. Tested light control, light working on all levels. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near South Euclid, OH 44121
Jason N
Job Details: 12/28/2022
"Cc unit freezer not cold enoughCustomer stated the freezer is only getting down to 18 degrees, and not making ice. Temped freezer section, reading 14 degrees, no ice in bin. Checked low side pressure, reading 15 in. Vacuum. System is undercharged. Added 15g of r600a. Rechecked low side pressure, reading 4in. Vacuum, this is within low side spec. Advised customer to monitor temperature and ice production."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/28/2022
"Found ventilation clog,need dryer vent cleaner"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/28/2022
"Ran diagnostic no error code ran rinse and spin pass,opt test ok unit working as design advise customer to monitor and record next time it drip"
We serviced a
WHIRLPOOL WASHER
Model LAV3600AWW
Near Euclid, OH 44123
Jason N
Job Details: 12/28/2022
"Cc unit not draining Ran spin test, found drain pump impeller jammed up with clothing. Removed cloth from drain pump. Reran spin test, drain pump spinning and draining tub properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lorain, OH 44052
Marie V
Job Details: 12/28/2022
"Cc of unit is showing done and lid lock red at the same time, that it never had a light that showed red, the store told her if theres something red theres something wrong. Ran diag, NO ERROR CODES. Ran manual and verify water, all good. Stared a drain and spin and showed cust the lights and meaning. Nothing wrong with unit. Also leveled unit. Unit is working as designed"
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Elyria, OH 44035
Gabriel P
Job Details: 12/28/2022
"Replace control,opt test ok if customer continues to have issue needs a power cord from unit"
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Burton, OH 44021
Brian M
Job Details: 12/28/2022
Installed control and ui OP Test Ok
We serviced a
GE DRYER
Model GTD42EASJ1WW
Near Madison, OH 44057
Dan H
Job Details: 12/28/2022
"Customer complaint that unit is not starting, confirmed, found hi limit thermostat open, jumped out, unit started, unit needs new hi limit thermostat ; ordrng 1 WE04X26139 (Hi limit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Jason N
Job Details: 12/28/2022
"Cc unit ice maker not working Found ice maker stuck in mid cycle. Jumped t to h to engage motor. Ice maker started cycling, harvested ice and refilled with water. Advised customer to monitor ice production."
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D2EAB00
Near Mentor, OH 44060
Jason N
Job Details: 12/28/2022
"Cc unit not dispensing waterTested water dispense, found no relays or valve being actuated. Pulled dispenser cover off and found microswitch for paddle loose. Parts of the switch holder are broken. Pressed microswitch to engage water dispense, water dispensed. Unit will need switch bracket replaced. ; ordrng 1 WP2180226 (Bracket)"
We serviced a
GE DRYER
Model DSKP333EC6WW
Near Madison, OH 44057
Joe O
Job Details: 12/28/2022
"Cc: drum vibrationFound slide housing cracked and slide worn. Needs felt, and slidesCustomer does not want to repair at this time ; ordrng 1 WE25X20096 (bearing drum & felt) and 2 WE03X20493 (dryer bearing slide)s and 2 WE03X20492 (dryer bearing slide)s"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JV0
Near Elyria, OH 44035
Gabriel P
Job Details: 12/28/2022
Check voltage is good check resistance on both heater 22.9 is good check resistance on sensor 1093 is good preheat to 350 and it took 14 minutes check temp it was 352 advise customer to use calibration settings to help her with her cooking unit working as design
We serviced a
WHIRLPOOL DISHWASHER
Model WDF775SAYM1
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/28/2022
"Replaced motor pump. Ran it , no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 12/28/2022
"Installed new control and valves, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Ashtabula, OH 44004
Dan H
Job Details: 12/28/2022
"Customer complaint that unit is not making ice, found ice bin fan not running, ice bin temperature at 33 degrees, unit needs new ice bin fan; ordrng 1 5304493604 (Fan)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2456GEB
Near Solon, OH 44139
Joe O
Job Details: 12/28/2022
"Cc: not cooling properlyFound temps in ff section at 53 degrees, freezer at 12 degrees. Evap fan motor not running upon arrival. Found fam motor receiving proper power. Needs evap fan motor; ordrng 1 WP61005339 (motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Ashtabula, OH 44004
Dan H
Job Details: 12/28/2022
"Installed new control, op test good"
We serviced a
KITCHENAID COOKTOP ELE
Model KCGS356ESS00
Near Garfield Heights, OH 44128
Joe O
Job Details: 12/28/2022
Installed valve and burner head. Tested. Op test ok