Service History 241

Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/10/2020
REFRIGERATOR AMANA ASI2575GRS01 Cc: water filter stuckRemoved water filter. Found water filter housing slide broke. Needs water filter housing.; ordrng 1 W11172791 (housing)
Near Pepper Pike, OH 44124
Corey L.
Job Details: 09/10/2020
DRYER KENMORE 110.728321 "Customer complaint unit had standing water from flood and has not ran them since wants them checked first, removed front panel, water did not reach any electrical or moving parts, unit is working properly no damage was done"
Near Cleveland, OH 44107
Dan H
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 80 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit needs new compressor and evaporato
Near Westlake, OH 44145
Dan H
Job Details: 09/10/2020
DRYER MAYTAG LDE7334ACE "Customer complaint of strange noise, confirmed, found rollers worn out and blower wheel broken, unit needs new blower wheel and rollers; ordrng 1 Y303836 (Blower wheel) and 2 12001541 (Roller)s, used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Corina B
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW7500GC2 Unit is a rent a center. Model and serial do not match the receipt from previous repair from the dryer. Cust is calling the store to send over the correct receipt CC that the washer does not work. Ran diag F6e3 Communication Error: ACU Cannot Hear UI. Wil
Near Cleveland, OH 44108
Corina B
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDFE104DSS3 "CC that the bottom rollers are broke and it stops before the cycle is done. Ran diag no codes. Found the ui not responding. Will need a new control, ui and rollers. Control and ui are still under manufacture warranty ; ordrng 4 WPW10195417 (Rollers)s and
Near Parma, OH 44130
David R
Job Details: 09/10/2020
WASHER MAYTAG MVWX500XW0 "Cc burnt smell not working. Found old lock error. Followed tech sheet. Replaced lid lock, found control not working correctly. Will need to replace control, advised lid lock as well. Gave estimate to customer. Not going to go ahead with repair. ; ordrng
Near Concord Township, OH 44077
Jeff M
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 I pulled the refrigerator out I tested the P3 –3 connector which is a brown wire to neutral I had 32 ohms of resistance which is the entire heating circuit the by metal heating element and all wires. All test good unit went into defrost cycle the heater e
Near Roaming Shores, OH 44085
Jeff M
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "It looks like the back of the sump motor started to leak water needs replaced estimate only; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
David R
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Found dual valves not opening when should. Ordering valves and housing; ordrng 1 W11024083 (housing) and 1 W11194380 (valve) and 1 W11312191 (valve)
Near Mayfield Heights, OH 44124
Corina B
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Called cust, stated the ice maker quit working. Will need an ice maker. ; ordrng 1 WPW10300024 (Ice maker)"
Near Strongsville, OH 44149
David R
Job Details: 09/10/2020
DRYER MAYTAG MGDC300XW3 "Cc not drying. Found ignitor will come on 3-4 times but after that coils are making a weird noise and will not allow ignitor to turn back on. Tested, will need coils. Gave estimate to customer, customer paid SVC. Not repairing; used 1 279834 (COIL), and
Near Elyria, OH 44035
Gabriel P
Job Details: 09/10/2020
DRYER SAMSUNG DV42H5200EP/A3 "Found defective pulley and rollers do to wearing tare ordering ; ordrng 2 DC97-16782A (ROLLERS)s and 1 DC93-00634A (PULLEY), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44105
Joe O
Job Details: 09/09/2020
FREEZER MAYTAG MZF34X20DW03 "Cc: not coolingFound temps in unit at 68 degrees. Found compressor excessively loud. Found compressor pulling 1.6 amps. Found pressure at 60psi. Needs compressor and drier; ordrng 1 W10750851 (compressor) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULL
Near Gates Mills, OH 44040
Corey L.
Job Details: 09/09/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer complaint fridge not cooling, confirmed unit room temp, fans and comp are running, low side pressure 20”vac, no frost pattern, added about 2oz of r134a, no improvement, compressor is really hot, ordering comp drier and evap just in case, parts a
Near North Kingsville, OH 44030
Jeff M
Job Details: 09/09/2020
WASHER WHIRLPOOL WTW4816FW The cold water valve is not letting water to pass though there is not obstruction in the valve Not sure if it’s the valve or the main control ; ordrng 1 W11124783 (cntrl-elec) and 1 W11210459 (valve)
Near Strongsville, OH 44136
David R
Job Details: 09/09/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Customer did not have the part. Called office, no tracking number received yet. Will keep customer informed as best as possible. Rescheduling ; schdld next appmnt for 9/15 TUE !"
Near Elyria, OH 44035
Gabriel P
Job Details: 09/09/2020
RANGE WHIRLPOOL WFG525S0JW0 Dismantle door found bent hinges and inner door not functioning with latch ordering parts needed also took pic of pop ; ordrng 1 W11039084 (WHITE HANDLE ) and 1 WP9761344 (liner-door) and 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Pepper Pike, OH 44124
Dan H
Job Details: 09/09/2020
REFRIGERATOR AMANA ASI2575GRS04 "Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 22 degrees, found evaporator frozen solid, unit entered defrost on its own, heater is working, defrost cycle only lasted a couple
Near Mentor, OH 44060
Jeff M
Job Details: 09/09/2020
DISHWASHER WHIRLPOOL DU1055XTVQ0 The unit is leaking from the left side needs a gasket ; ordrng 1 W10542314 (door seal)
Near Perry Township, OH 44077
Jeff M
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Icemaker is getting power it needs a new icemaker. Customer also lost the bale arm and plastic flap; ordrng 1 W10882923 (icemaker) and 1 WPW10351019 (extension) and 1 WPW10378254 (arm-shut)
Near Strongsville, OH 44149
David R
Job Details: 09/09/2020
WALL OVEN KITCHENAID KEBU208SSS03 Customer also had compliant of loud fans. Went into diagnostics on relay activation. Conv fans in bottom over are loud. Lower oven is also the broiler that needs replaced. Ordering parts. ***requesting double labor**2 hour job count; ordrng 2 W10794022 (m
Near Parma, OH 44130
Corey L.
Job Details: 09/09/2020
WASHER AMANA ALW480DAW "Customer complaint washer not spinning, confirmed, found tension pulley fell off arm, washers missing but found retainer clip, unit needs both upper and lower washer as well as tension arm; ordrng 2 WP233520 (washer)s and 1 WP27001028 (idler leve), used
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 09/09/2020
WASHER AMANA NTW4516FW3 The washer had no code unit op tested good
Near Auburn Township, OH 44023
Joe O
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVL00 Cc: ice build up under ice makerFound ice maker leaking. Replaced ice maker. Cycled ice maker. Op test ok
Near Cleveland, OH 44109
Joe O
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed control. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 09/09/2020
REFRIGERATOR AMANA TXI21A3W "Cc unit is cooling now but at a certain point wasn’t running and food started getting cool. Found defrost time stuck and not coming out of defrost timer. Ordering ; ordrng 1 R0168027 (DEFROST TIMER), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Joe O
Job Details: 09/09/2020
RANGE WHIRLPOOL WFE301LVS0 Cc: drawer off trackFound drawer not seated properly. Reseated. Op test ok
Near Streetsboro, OH 44241
Brian M
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Cc unit not cooling in ff section Found service pointer for this issue, covers evap cover and control replacement and 2xs labor Needs evap cover and control ; ordrng 1 W11389713 (Control) and 1 W10889841 (cover-evap)
Near Beachwood, OH 44122
Joe O
Job Details: 09/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc: won’t startFound ui not seating correctly. Reseated ui. Ran test cycle. Op test ok
Near Willoughby Hills, OH 44094
Joe O
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Cc: not sealing properly in freezerCustomer states the freezer drawer does not always seal on the right side. Customer removed all products from freezer prior to arrival. Could not duplicate issue at this time. Op test ok
Near Concord Township, OH 44077
Joe O
Job Details: 09/09/2020
MICROWAVE GE SCB1000KBB01 "Cc: no displayUnit is heating and controls are functioning. Display is not. Spoke with BJ, we have ran into a similar issue this customer originally had. Display was only showing a dash and would not work. This time the unit is heating, but not showing a
Near Wellington, OH 44090
David R
Job Details: 09/09/2020
RANGE AMANA ACR4303MFW3 "Replaced part. Tested, good. Found insect poop on control. Let customer know. Ran test bake 350. Good op test ok"
Near Kent, OH 44240
Brian M
Job Details: 09/09/2020
REFRIGERATOR GE GWE19JSLAFSS "Cc of noise when opening door Found closer cam to be broken off plastic that is molded to door has broken away that hold cam into place Requires new door Was able to add bigger screw and high temp adhesive to keep piece into place for now but if it pops
Near Concord Township, OH 44077
Jason N
Job Details: 09/09/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 Installed harness. Defrosted evap and ensured air returns were clear. Advised customer to allow up to 24 hrs for ff section to return to desired temps.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/09/2020
DISHWASHER GE GDT535PSJ2SS Found clicking sound on motor and diverter shutting off customer will think about it to fix unit
Near Lakewood, OH 44107
Corey L.
Job Details: 09/09/2020
DRYER GE HTDX100ED6WW "Customer complaint dryer not starting, confirmed, unit getting correct power, found power getting to timer, found control knob for timer has failed, unit needs timer knob, customer can install part, no need to schedule return visit; ordrng 1 WE1M652 (tim
Near Cleveland, OH 44119
Corina B
Job Details: 09/09/2020
REFRIGERATOR N/A W4TXNWFWQ01 CC that the freezer quit working and the ff section is to warm. Fz 12* ff 50*. Thermostat set to the coldest setting. Found the evap fan not running. Has 120 volts to the fan. Will need a thermostat and evap fan. ; ordrng 1 WPW10188389 (Evap fan) and 1 WP
Near Mentor, OH 44060
Jason N
Job Details: 09/09/2020
WASHER WHIRLPOOL WFW9150WW00 "Installed inlet valve. Ran diagnostics, cleared codes. Ran wash cycle. Good water flow in, op test good."
Near Parma, OH 44134
Corey L.
Job Details: 09/09/2020
DRYER MAYTAG DG8410 "Removed blower wheel and seen the difference between old and new wheel, shaft not damaged, hole on blower wallowed out when clip fell off creating tea vibrating when on, belt was cracking and fraying, replaced belt and wheel."
Near Solon, OH 44139
Brian M
Job Details: 09/09/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Cc unit not filling Found item under float switch Removed item ran test cycle wash pump not running at full speed Needs sump assembly Customer to reach out to whirlpool due to being 3 months out of warranty ; ordrng 1 W10805015 (pump&motor), used 1 SHIPP
Near Conneaut, OH 44030
Jeff M
Job Details: 09/09/2020
OTR MICROWAVE WHIRLPOOL UMV1160CB2 I plug the unit in was not able to duplicate an issue. If I were to make a educated guess most likely need another control board but I cannot verify this. Op tested good
Near Broadview Heights, OH 44147
Corey L.
Job Details: 09/09/2020
FREEZER UPRIGHT KENMORE 253.2274241 "Customer complaint water leaking underneath, confirmed found water coming from suction line exiting cabinet dripping to floor, found evap tray frozen solid, quoted, ok, cleared ice, found foam in drain and cleared, op test good"
Near Painesville Township, OH 44077
Jeff M
Job Details: 09/09/2020
REFRIGERATOR GE GSS25GGHJCBB Installed new part unit tested good
Near Concord Township, OH 44077
Joe O
Job Details: 09/09/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed evap fan harness and evap cover. Op test ok.Still waiting on ice maker. Office to reschedule; saved tckt
Near Kirtland, OH 44094
Jeff M
Job Details: 09/09/2020
WASHER MAYTAG MVWC565FW1 The pump was on As soon as I plug the machine in Had a Sudz code I cleared the sides code re-calibrate the machine explain to the customer she needs to start using less soap. Op tested good
Near Strongsville, OH 44136
David R
Job Details: 09/09/2020
RANGE KITCHENAID KSIB900ESS2 Replaced fan. Tested on connect bake. Good. Normal noises. No scrapping. Op test ok
Near Madison, OH 44057
Jeff M
Job Details: 09/09/2020
REFRIGERATOR MAYTAG MBF1958XB3 The unit needs a new drain installed new part unit tested good ; ordrng 1 W10619951 (drain tube)
Near Broadview Heights, OH 44147
David R
Job Details: 09/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc frost behind deli drawer. Thick layer or built up ice. Resistance from thermistor seems close to range, control not sending out correct voltage. Ordering control, fan with harness to replace at same time. Thick layer of ice. 3 job count ; ordrng 1 W11
Near North Royalton, OH 44133
David R
Job Details: 09/09/2020
WASHER MAYTAG MVWC565FW1 "Cc unit not working. Found over suds error code. Ran test diagnostics, all components test good. Ran manual test mode. Ran a calibration, good. Ran a rinse/spin cycle, then ran a drain/spin cycle, both test good. Looked underneath, everything checks good
Near Parma, OH 44130
David R
Job Details: 09/09/2020
DISHWASHER MAYTAG n/a "No model/serial number on machine, checked all over and could not find. Cc not draining properly. Took off hose from disposal. Started up a cycle and drained, all water drained into shop vac, nothing left in unit. Tried again but hooked up to disposal. W
Near Gates Mills, OH 44040
Jason N
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Installed deli drawer holder and deli pan.
Near Avon, OH 44011
Gabriel P
Job Details: 09/09/2020
RANGE KITCHENAID 790.3264331 Turn oven on glowing igniter turn on and light it burner it releases a little gas smell but is normal for all gas appliance the smell will go away wants is lighted
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/09/2020
DRYER MAYTAG MEDC200XW1 Check all fuses pass also check heating element pass and confirm proper voltage to unit but heating element still not turning on unplug connector out of timer and plug it back in notice element turn on it may be a loose connection told customer to monitor
Near Streetsboro, OH 44241
Brian M
Job Details: 09/09/2020
LAUNDRY CENTER MAYTAG MVWB855DC1 Cc unit just leaks when offFound hot water valve not closing Replaced valve using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
Near Cleveland, OH 44139
Brian M
Job Details: 09/09/2020
REFRIGERATOR KENMORE 59672009013 "Cc unit is not dispensing water correctly Found valve to not be closing all the way and sealing Needs water valve ; ordrng 1 WPW10420083 (valve), used 1 SHIPPING (shipping and handling) from stock"
Near Shaker Heights, OH 44122
Dan H
Job Details: 09/09/2020
DRYER WHIRLPOOL MEDC465HW0 "Customer complaint that sometimes it heat and sometimes it doesnt, started timed dry cycle, unit heated, found outside vent clogged, cleared good airflow now, op test good , customer has foil style vent tube connected to dryer, advised customer that t
Near Cleveland, OH 44120
Dan H
Job Details: 09/09/2020
WASHER AMANA NTW4516FW3 "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, valves open, drain hose is elevated, unit spins , unit completed test cycle, unable to duplicate the problem , unit is operating as designed"
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 09/09/2020
DRYER WHIRLPOOL WED4850HW0 "Cc unit not getting hot.Customer stated it didn’t work after last service. Checked all thermals, all checked good, element checked good, not grounded. Voltage to unit good at 248v. L1 to L2. Checked timer contacts, only able to receive C to A contact con
Near Novelty, OH 44072
Jason N
Job Details: 09/09/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not spinningRan diagnostics, found code f5e2 for lid lock fault. Ran manual lid lock test. Lock not engaging. Unit needs lid lock. Customer states she will install it herself. ; used 1 W11307244 (DOOR LOCK) from stock"
Near Cleveland, OH 44120
Dan H
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint of moisture build up in fresh food section , found door gasket not sealing again , adjusted, advised customer to monitor"
Near Cleveland, OH 44128
Dan H
Job Details: 09/09/2020
DRYER WHIRLPOOL WED7500GC0 "Customer complaint that door does not stay closed and sensor dry cycle is not working, installed new latch and strike , op test good"
Near Concord Township, OH 44077
Corey L.
Job Details: 09/09/2020
WASHER MAYTAG LAT3600AAE "Customer complaint washer not spinning out water and timer not working, confirmed found lid lock spring failed, unit needs spring; ordrng 1 WP213720 (spring), used 1 SHIPPING (shipping and handling) from stock"
Near Bainbridge Township, OH 44023
Dan H
Job Details: 09/09/2020
DRYER WHIRLPOOL n/a Customer said he canceled the same day he made the appointment
Near Euclid, OH 44123
Corina B
Job Details: 09/09/2020
RANGE AMANA AGR5330BAB3 "cust showed pop, sent pic. CC that the burners flame are to high. Found 3 of the burners do not have a simmer. Adjusted the flame. Optest ok."
Near Wickliffe, OH 44092
Corina B
Job Details: 09/09/2020
REFRIGERATOR FRIGIDAIRE FFHS2322MSGA CC that the ff section is not cooling. Found the liner cracked on both sides of the freezer. Frost build up on the top of the freezer. The return air is blocked with ice. The door cams and gaskets are good.
Near Mentor, OH 44060
Dan H
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRS315SNHB01 "Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 18 degrees, found evaporator frozen solid, unit needs new defrost thermostat and control ; ordrng 1 W11405276 (Defrost thermostat)
Near Euclid, OH 44132
Corina B
Job Details: 09/09/2020
DRYER WHIRLPOOL WED7000DW1 "CC that the unit will not work after a power outage. Checked the terminal block, good. Found the thermal fuse is open. Will need a fuse.; used 1 WP3392519 (Thermal fuse) from stock"
Near Madison Township, OH 44057
Jeff M
Job Details: 09/09/2020
DRYER WHIRLPOOL LER7648PQ1 The fuse was open installed new part unit tested good ; used 1 279816 (CUTOFF) from stock
Near Concord Township, OH 44077
Joe O
Job Details: 09/09/2020
WASHER MAYTAG MVWC555DW1 Installed wash plate. Ran auto test and calibration. Op test ok
Near Willoughby, OH 44094
Corina B
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 CC that the unit is not cooling. Found when opening the door the unit turns on. When closing the door the unit turns off. Replaced the control from t/s. Optest ok. ; used 1 W10503278 (Control) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/09/2020
DRYER WHIRLPOOL WED4800BQ1 Replace parts opt test ok
Near Aurora, OH 44202
Brian M
Job Details: 09/09/2020
MICROWAVE IKEA IBMS1455DS00 Cc start button not working Found button broken Replaced button OP Test Ok
Near Solon, OH 44139
Brian M
Job Details: 09/09/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Cc unit wasnt cooling they unplugged it for a few days then about a week ago plugged it back in and its running just fine Found temps to be normal in ff and freezer section also Normal frost pattern on evap Ran fan test and thermistor checks OP Test Ok At
Near North Olmsted, OH 44070
Gabriel P
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Found reservoir tank frozen steam out ran water on dispenser pass advise cust to not block vent so air flow circulate-around,opt test ok"
Near Strongsville, OH 44136
Dan H
Job Details: 09/09/2020
WASHER GE GTWN4250D0WS "Customer complaint that unit is doing the same thing as before, started normal wash cycle, unit filled and began washing, unit drains unit spins, unable to duplicate the problem , unit is operating as designed"
Near Cleveland, OH 44111
Gabriel P
Job Details: 09/09/2020
WASHER AMANA NTW4516FW3 "Found rain hose to low to the ground advise customer to get a pvc and raise it 39 inches,opt test ok"
Near Solon, OH 44139
Brian M
Job Details: 09/09/2020
WASHER GE GFW450SS0K0WW "Cc unit not spinning Found unit not able to spin due to water being left in tub Removed water and filter nothing in filter Ran another test still not draining, found hair built up on the impeller of drain pump Removed blockage Ran another test cycle OP T
Near Solon, OH 44139
Jason N
Job Details: 09/09/2020
WASHER MAYTAG MHW5100DW0 "Cc unit leakingRan normal wash test. Unit filled with water, drained, spun out. Checked under unit and inside unit. No water present. Could not duplicate a leak at this time. Advised customer to monitor."
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 09/09/2020
RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint left top part of door not closing all the way, confirmed, found left hinge not correctly seated into receiver, corrected, op test good"
Near Mentor, OH 44060
Corey L.
Job Details: 09/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed adjusters, op test good, customer said top rack not getting clean, advised to monitor after adjuster replacement since rack was sagging and not fully engaging back port"
Near Chardon, OH 44024
Corey L.
Job Details: 09/09/2020
WASHER MAYTAG MHW6000XW2 "Customer complaint washer not working, ran diagnostics found f6e1 ccu to mcu miscommunication and f2e5 phantom code, cleared and started test cycle, door locked but did not unlock per step one, unit needs new latch WP8183270 and possibly main control for
Near Cleveland, OH 44117
Dan H
Job Details: 09/09/2020
DISHWASHER KITCHENAID n/a "Customer complaint that unit is not draining properly, drain pump is working"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/08/2020
WASHER WHIRLPOOL WTW7300DW0 Found error code f8e1 long fill and f7e1 loss power and f0e3 overload now gearcase making clicking sound when in spin try taking agitator out is stuck call senior tech told me to order stator gearcase and rotor ; ordrng 1 W10754158 (motor stator) and 1 W1
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/08/2020
RANGE WHIRLPOOL WOD51ES4ES01 "Replaced control. Ran test bake. Found lights are still not powering off. Unit still not heating. Called whirlpool tech line spoke with andrew. Tested power, tested door switch harness. He stated he doesn’t think there would be an issue with both door sw
Near Perry Township, OH 44077
Jason N
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Cc problem with unitCustomer showed popFound water leak at inlet valve, filter to inlet line. Could not get to seat properly. Ordering inlet valve and filter outlet line. ; ordrng 1 W11162036 (tube-water) and 1 WPW10179146 (valve-inlt)"
Near Avon, OH 44011
Corina B
Job Details: 09/08/2020
DISHWASHER/B-IN KITCHENAID KDPM604KPS0 Replaced the latch. Started a cycle. Optest ok.
Near North Ridgeville, OH 44039
David R
Job Details: 09/08/2020
WASHER WHIRLPOOL WFW6620HC0 Cc unit shaking a lot and leaking. Found Service Pointer for customers symptoms. Also found rip in bellow. Ordering control and bellow ; ordrng 1 W11314648 (bellow) and 1 W11322905 (cntrl-elec)
Near Lakewood, OH 44107
Corey L.
Job Details: 09/08/2020
RANGE WHIRLPOOL WFG525S0HS1 "Customer complaint hinge keeps breaking, confirmed right hinge has failed, multiple failures same side, hinge broke on side of unit closest to open part of the room, replacing both and switching hinges around so spring loaded hinge is now on the left sid
Near Elyria, OH 44035
David R
Job Details: 09/08/2020
WASHER MAYTAG MVWC565FW1 "Cc blinking light on spin. Cancelled out. Found Over suds error code only. Ran diagnostics test, all components working. Blew through pressure hose, good. Ran calibration, good. Ran on drain and spin cycle just to make sure it’s making it through a cycle
Near Pepper Pike, OH 44124
Joe O
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc: not coolingFound temps in both compartments at 74 degrees. Unit has no frost pattern. Compressor not running, tripping overload. Hooked up compressor tester. Compressor seized. Needs compressor and drier.Compressor and drier show under 5 year parts a
Near Munson Township, OH 44024
Brian M
Job Details: 09/08/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Cc rollers are damaged Replaced using adjuster kit OP Test Ok
Near Edgewood, OH 44004
Jeff M
Job Details: 09/08/2020
WASHER GE GTW680BSJ0WS Upon arrival machine was not plugged in I plug the machine in the pump kicked on the display read cancel I let it run for 10 minutes the unit went back to normal standby mode I ran a normal cycle with nothing in it no soap no nothing there was an incredib
Near Conneaut, OH 44030
Jeff M
Job Details: 09/08/2020
DRYER MAYTAG MGDB765FW0 Installed new part unit tested good.
Near Westlake, OH 44145
Corina B
Job Details: 09/08/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "CC that the water does not come out. Removed filter used bypass plug, good water pressure. Advised cust to install a new filter. Optest ok Talk CP and said the housing should be fine with having good water pressure with bypass plug. Advised cust if water
Near Avon Lake, OH 44012
Corey L.
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Customer complaint fridge not cooling compressor is loud, confirmed, CFC has been done on this unit, compressor was +15psi low side and 5 psi on high, no refrigerant, seem to be dye on rc evap tray, unit needs ff evap also; ordrng 1 WPW10643261 (evaporat
Near Avon Lake, OH 44012
David R
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc no cool. Both sections 70*. Compressor and condenser fan running. No signs of spillage from any of lines. Will need FF evap and drier. Customer paid SVC, do not order parts. Customer is calling whirlpool. Sealed system repair.Job count for 4 hours; or
Near Rocky River, OH 44116
Corey L.
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWS08 "Customer complaint water leaking from freezer for a while now, confirmed found duck bill style valve clogged, parts covered, quoted lbr, ok, cleared ice and water, replaced valve, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details: 09/08/2020
WASHER MAYTAG MVWB765FW4 The unit is grinding it sounds like the slide in the clutch is bouncing around as it drops. And the drain n spin cycle will repeat but only that cycle needs a control slid n clutch ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11429620 (CO
Near Ashtabula Township, OH 44004
Jeff M
Job Details: 09/08/2020
REFRIGERATOR WHIRLPOOL MFI2269VEB8 "The freezer is at the recommended temperature. The fans are working the dampener control is functioning needs a new main control. I put it in diagnostics I was able to get the dampener to open. As soon as I exited diagnostics the dampener close.; ordrng