Near Berea, OH 44017
Marie V
Job Details: 01/20/2021
WASHER HOT POINT HTW240ASK4WS "Cc that the unit is leaking and it started making a weird sound when agitate. Found transmission leaking oil , and the water leaks was from hose, it was a little loose, corrected issue. Cust does not want to fix at this time. ; ordrng 1 WH38X27335 (Trans
Near Aurora, OH 44202
Brian M
Job Details: 01/20/2021
REFRIGERATOR MAYTAG MFI2569YEM0 Cc unit leaking Found drain tube to be updated but drain pan clogged Cleared drain pan OP Test Ok
Near Geneva, OH 44041
Jeff M
Job Details: 01/20/2021
WASHER MAYTAG MHW5630HW0 There is a hole in the gasket which is causing it to leak.; ordrng 1 W11314648 (Gasket) and 1 Idk (Shipping)
Near Highland Heights, OH 44143
Jason N
Job Details: 01/20/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc unit freezer light not workingConfirmed freezer led module not illuminated. Checked power to module, good power in. Replaced led module using customer supplied pre Id part. Illumination returned to freezer. Op test good."
Near Amherst, OH 44001
Marie V
Job Details: 01/20/2021
WASHER MAYTAG MHW5630HW0 "Cc that the unit is not spinning the clothes all the way,and when they put a load on the dryer the dryer leaks they dont know if if because clothes are still damp. Ran diag nor error codes, check motor windings 12ohms ,each. Drain pump catch was clear. F
Near Westlake, OH 44145
Gabriel P
Job Details: 01/20/2021
DISHWASHER MAYTAG MDB4949SKZ0 Replaced float switch. But drain pump chopper broken ordering ; ordrng 1 W11497943 (Drain pump)
Near Streetsboro, OH 44241
Brian M
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL KDTE204GPS0 Customer complaint unit not drying Ran diagnostics no errors Found heater working At this time unit is operating properly
Near Cleveland, OH 44104
Joe O
Job Details: 01/20/2021
DRYER ROPER RED4640YQ1 "Cc: intermittently making a bumping noiseFound noise is normal operation. Customers venting came undone, and is also vibrating on the floor. Advised customer that may be what she hears upstairs. Op test ok"
Near North Ridgeville, OH 44039
David R
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Cc water leaking. Found dual valve is leaking. Had one on truck. Replaced W11043013 Tested. Good. Op test ok
Near Ravenna, OH 44266
Brian M
Job Details: 01/20/2021
DRYER WHIRLPOOL WGD4950HW0 Installed igniter and fuse OP Test Ok
Near Burton Township, OH 44021
Brian M
Job Details: 01/20/2021
WASHER MAYTAG MVWB765FW4 Installed tub Ran test cycle OP Test Ok
Near Beachwood, OH 44122
Brian M
Job Details: 01/20/2021
RANGE KITCHENAID KODE507ESS01 Cc unit gives error f6-e3 when baking with lower Found several stored codes of f6 -e3 Ran test bake unit heated up normally Advised it may be an issue with control or the temp sensorsNeeds control boards and temp sensors ; ordrng 1 W10801665 (cntrl-elec)
Near Cleveland, OH 44121
Jason N
Job Details: 01/20/2021
DRYER WHIRLPOOL LER4634JQ1 "Cc unit takes too long to dry clothesChecked heat and airflow from unit. Unit has good heat. Unit is connected to a 20ft long foil style vent. Airflow at vent outlet is reduced, due to long run and lint buildup within tube. Advised customer to replace ve
Near Painesville, OH 44077
Joe O
Job Details: 01/20/2021
DRYER SAMSUNG DV42H5000GW/A3 "Cc: will not startFound thermal cut off open. Needs thermal cutoff.; ordrng 1 DC47-00016A (Thermal cut off), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44118
Jason N
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL KRFF507HPS01 Cc unit needs door replaced due to shipping damageReplaced Left ff door using customer supplied part. Tested dispense and ice maker. All functions passed. Op test good.
Near Berea, OH 44017
David R
Job Details: 01/20/2021
DRYER SAMSUNG DV331AGR/XAA02 "Cc unit not starting, customer replaced thermal cutoff about 2 weeks ago. Took unit about, found thermal cutoff is open. Tested other components as well as control, nothing welded. Suggest replacing cutoff and thermal fuse. Gave estimate to customer, cus
Near Geneva Township, OH 44041
Jeff M
Job Details: 01/20/2021
WASHER WHIRLPOOL WFW5620HW Installed the new part op tested good.
Near Mayfield Heights, OH 44143
Joe O
Job Details: 01/20/2021
REFRIGERATOR AMANA AFF2534FEW1 "Cc: clunking noiseTested fans, compressor, and damper. Could not duplicate issue. Coils are clean. Op test ok"
Near Broadview Heights, OH 44147
David R
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Customer has 5 year protection plan through Home Depot. Let her know she needs to contact them first to set up appointment. Sounds like from symptoms customer will need WPW10675033 control, WPW10769076 deli control, W11087438 fan with harness, also steam
Near Huntsburg, OH 44046
Joe O
Job Details: 01/20/2021
WASHER MAYTAG MVWC565FW0 Installed water valve. Ran auto test and calibration. Op test ok
Near Cleveland, OH 44124
Jason N
Job Details: 01/20/2021
WASHER MAYTAG MVWB766FW1 "Cc unit not filling with waterCustomer states soon after starting a cycle, the unit powers off. Confirmed. Ran diagnostics, found codes f5e2 for lid lock fault, and f2e1 for ui stuck button. Running manual lid lock test causing control to power off. Repl
Near Munson Township, OH 44024
Brian M
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL KFIS29BBBL00 Cc unit not powering on Found 120 going through power cord and all the way up to power cord connection Followed power to p1 connections and there is no voltage Isolated connections and ohmed wires Black wire cuts in and out there is an internal short Non
Near Huntsburg, OH 44046
Brian M
Job Details: 01/20/2021
WASHER MAYTAG MVWC565FW0 Cc unit not washing properly Found water valve filter clogged/ drain hose on floor and cam seized in place which also broke the actuator Replaced actuator and cam Ran auto test and calibration ; used 1 W10006356 (
Near Cleveland, OH 44135
Gabriel P
Job Details: 01/20/2021
WASHER WHIRLPOOL WFW5620HW0 Verified unit did a reboot turned on did diagnostics no error codes found. calibrated did auto test and everything passed. Opt test ok.; O-emld tckt
Near Broadview Heights, OH 44147
Corina B
Job Details: 01/20/2021
DRYER FRIGIDAIRE FASE7021NW2 "CC that the unit is not heating. The unit was taken apart when arriving. Installed the heater. Heater was open. Put unit back together. Checked outside vent, found sticks inside the vent. Advised cust to have the vent cleaned out."
Near Avon Lake, OH 44012
Marie V
Job Details: 01/20/2021
DISHWASHER WHIRLPOOL WDTA75SAHZ0 "Cc that the unit is not filling with water, confirmed, replaced hose coming in, found out that the water pressure coming to the unit was not strong enough, showed to cust, cust try to unclog the pipe, Corrected issue, unit is getting.good water pressure
Near Parma, OH 44130
Corina B
Job Details: 01/20/2021
WASHER MAYTAG MVW6230RHW0 CC that the unit is loud and the clean washer keeps coming up. Ran several auto test no noise. Cust did have a video of noise. Called t/l. To replace the motor and belt. Clean washer is a suggestion and can override the clean washer. ; ordrng 1 W11239857
Near Lakewood, OH 44107
Joe O
Job Details: 01/20/2021
DISHWASHER/B-IN WHIRLPOOL GU2300XTVQ1 "Cc: loud during cycle, door falls openMod/serial tag missing from unit. Found sump extremely loud. Could not get to sump to check for debris. Chopper cover stuck. Found friction pads missing. Needs sump assembly and friction pads.Customer does not want t
Near Lakewood, OH 44107
Joe O
Job Details: 01/20/2021
WASHER ROPER RTW4516FW2 "Cc: not spinning out clothesFound error code f5e2(lid lock fault). Found lid lock will not lock. Ohmed out lid lock, in lock position lock is open. Needs lid lock. Management company did not answer. Need authorization for repair; used 1 W11307244 (DOOR L
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM02 The unit needs a light module and the drain steamed out.; ordrng 1 WPW10515058 (Led control) and 1 Shipping
Near Solon, OH 44139
Brian M
Job Details: 01/20/2021
REFRIGERATOR KITCHENAID KSC24C8EYY02 Cc unit not cooling Found no frost pattern on freezer evap and little frost on ff evap Needs sealed system repair Compressor filter dryer and evaps Per model serial unit has 10 year on sealed system parts ; ordrng 1 W10309988 (compressor) and 1 WPW101437
Near Mentor, OH 44060
Jeff M
Job Details: 01/20/2021
WASHER MAYTAG MVWP575GW0 The paint peeling I took pictures. Bare metal starting to be exposed the lid in the top need to be replaced; ordrng 1 WPW10338625 (Lid) and 1 W10461170 (Top)
Near Mentor, OH 44060
Jeff M
Job Details: 01/20/2021
RANGE WHIRLPOOL WFE525S0HZ0 The spring on the right side has failed needs a new hinge estimate only; ordrng 1 WPW10299224 (Hinge) and 1 Shipping
Near Strongsville, OH 44136
Corina B
Job Details: 01/20/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 CC that the door does not shut and the bin is cracked. Found the mullion rail not opening correctly. Will need a new bin and rail.; ordrng 1 W11025614 (Rail) and 1 W10858273 (Bin)
Near Cleveland, OH 44121
Jason N
Job Details: 01/20/2021
WASHER WHIRLPOOL WTW5200VQ1 "Cc unit not draining all the wayRan wash test, filled tub with water, noticed agitator not pulsing back and forth. Agitator dogs worn. Unit needs dogs. Switched over to spin and drain, water draining from tub, but basket not spinning. Able to get tub to
Near Strongsville, OH 44136
Corina B
Job Details: 01/20/2021
WALL OVEN/MICRO WHIRLPOOL WOC54EC0HS01 Wrong ui color. The main control is not here. Will need a new ui and control; ordrng 1 W11261167 (Control) and 1 W11297728 (Ui)
Near Cleveland, OH 44106
Dan H
Job Details: 01/20/2021
REFRIGERATOR FRIGIDAIRE FGHB2866PF6 "Customer complaint of ice build up on ice maker , unit needs new ice box seal kit; ordrng 1 5303918784 (Seal kit), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Dan H
Job Details: 01/20/2021
REFRIGERATOR FRIGIDAIRE FRS23BH5CW1 "Customer complaint of water leaking from ice maker , ice maker is mounted properly, unit needs new ice maker; ordrng 1 5304458371 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
Near Edgewood, OH 44004
Jeff M
Job Details: 01/19/2021
DRYER MAYTAG MED6230HW Customers complaint was its not going through a full cycle. Lowes does not have a 240 hook up so I cant plug it in to verify. I did test all the fuses they did test good thats all I can do
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/19/2021
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Verified unit for refrigerant smell and verified the evaporator and had a good frost pattern and good temperature on fresh food. Found the smell was food related. Opt test ok.
Near Elyria, OH 44035
Marie V
Job Details: 01/19/2021
WASHER MAYTAG MVW7232HW0 "Cc that the unit goes off balance does when putting a load of 4 or 5 towels and same with jeans. Ran diag found F0E7 Load Detected When Running Clean Washer Cycle. Ran auto test, and ran a calibration cycle.op test ok"
Near University Heights, OH 44118
Jason N
Job Details: 01/19/2021
COOKTOP ELE WHIRLPOOL WCC31430AW03 "Cc unit burners turn off after a minuteAdvised customer that these style burners use a temperature sensing button. Customer must use a heavy enough pot/pan to depress button and that the burner itself will cycle on and off to maintain cooking temperature
Near Pepper Pike, OH 44124
Dan H
Job Details: 01/19/2021
DISHWASHER KITCHENAID KDTE334GBS0 "Installed new control, op test good"
Near Elyria, OH 44035
Marie V
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRT314TFD00 "Adjusted wheel, put screw in. Op test ok"
Near Willowick, OH 44095
Joe O
Job Details: 01/19/2021
WASHER WHIRLPOOL MVWB765FC3 Installed gear case and water valve. Ran auto test and calibration. Op test ok
Near Beachwood, OH 44122
Corina B
Job Details: 01/19/2021
DISHWASHER MAYTAG MDB8959SKZ0 Replaced the drain pump. Started a cycle. Unit drained optest ok.
Near Garfield Heights, OH 44125
Jason N
Job Details: 01/19/2021
DRYER WHIRLPOOL WED8800YW0 "Cc unit not heating Ran dryer op test, powers on, would not cycle. Checked thermals, found thermal fuse open. Replaced using truck stock. Ran dryer op test on timed dry, good heat and airflow, venting is good. Op test good.; used 1 Wp3390719 (Thermal fus
Near WILOUGHBY HLS, OH 44094
Brian M
Job Details: 01/19/2021
RANGE WHIRLPOOL WFE505W0JS0 "Cc unit not working properly, customer was not aware that broil element does not turn on when bake is used Advised that some models will turn on and off broil, but this model does not, Ran test bake and broil unit is heating up properly OP Test Ok"
Near Cleveland, OH 44128
Jason N
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Installed defrost heater, wire harness and control. Defrosted evaporator. Ran manual force defrost, heater turned on. Op test good."
Near Garfield Heights, OH 44125
Dan H
Job Details: 01/19/2021
DRYER SAMSUNG DV48J7700GW/A2 "Installed new belt and idler pulley, op test good"
Near Eastlake, OH 44095
Brian M
Job Details: 01/19/2021
REFRIGERATOR MAYTAG MRT118FFFH Installed door OP Test Ok
Near Walton Hills, OH 44146
Dan H
Job Details: 01/19/2021
WASHER MAYTAG MVWB765FW1 "Customer complaint that unit is not working at all, customer has extended warranty from Home Depot, advised customer to call Home Depot for extended warranty, unit will need new control and user interface ; saved tckt"
Near Windsor, OH 44099
Joe O
Job Details: 01/19/2021
WASHER WHIRLPOOL MHW5500FW1 Customer did not receive pressure switch. Reordering pressure switch.; ordrng 1 WPW10448876 (SWITCH-WL)
Near Elyria, OH 44035
Marie V
Job Details: 01/19/2021
DRYER WHIRLPOOL WED4815EW1 "Replaced motor and wheel, ran unit . Op test ok"
Near Cleveland, OH 44119
Joe O
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL MFT2976AEM03 "Cc: not cooling properlyFound temps at 51 in freezer, 53 in ff section. Found ff evap completely frosted over. Found drip pan is warped. Found service pointer W11092686F pertaining to this issue. Needs ff evap harness, and drip; ordrng 1 W11092686F (Dip
Near Lorain, OH 44052
Gabriel P
Job Details: 01/19/2021
WASHER WHIRLPOOL WTW7500GC2 Found f8e1 long fill f0e3 overload f2e1 stuck key. Explained to the customer that you can only load the washer 6to 7 bath towels max and needs to have both water valves open to operate washer.
Near Willoughby Hills, OH 44094
Brian M
Job Details: 01/19/2021
COOKTOP ELE KITCHENAID KCGC558JSS00 Cc griddle not heating and right rear is leaning Found griddle to be work as design heated up normally Advised that I can not level unit that she will have to call the builders or installers to fix that issue OP Test Ok
Near Independence, OH 44131
Corina B
Job Details: 01/19/2021
REFRIGERATOR MAYTAG MFI2665XEB5 "CC that the unit is not working. Fans, compressor are not running. Ran diag compressor and fans turned on. Will need a new control and ui. ; ordrng 1 W11035752 (Control) and 1 WPW10337912 (Ui)"
Near Westlake, OH 44145
Gabriel P
Job Details: 01/19/2021
WASHER WHIRLPOOL WTW8000DW5 Verified unit for error codes and found foe3 overload recommended customer to keep the load from 6 to 7 bath towels max. Opt test ok.
Near Lorain, OH 44052
Gabriel P
Job Details: 01/19/2021
RANGE AMANA AGR5330BAS3 Flame were a little un even corrected issue by adjusting burners.opt test ok.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer when on vacation for two weeks but when came back they open fridge and found condensation on the fridge section on walls and water on shelf called whirlpool spoke to Rich and could not find any reason for the issue asked customer to monitor the f
Near Rocky River, OH 44116
Gabriel P
Job Details: 01/19/2021
RANGE GE JS750EF4ES Checked unit resistance on the temperature prob and had 1072 ohms. Checked main harness on the terminal block and found neutral wire loose tightened the wire preheated oven to 350 degrees and reached temperature fine. Opt test ok.
Near Willoughby, OH 44094
Brian M
Job Details: 01/19/2021
DISHWASHER KITCHENAID KDFE104HWH0 Cc unit not working and missing insulation on bottom Installed sump assembly Kick plate missing foam Needs kick plate Customer to install ; ordrng 1 WPW10526115 (panel)
Near Broadview Heights, OH 44147
Corina B
Job Details: 01/19/2021
DISHWASHER KITCHENAID KUDC03IVWH3 "CC that the lights are flashing. Checked the ribbon cable, good. Tried diag would not turn on. Can be the ui or the main control not reading each other. Will need the main control and ui. ; ordrng 1 WPW10250008 (Ui) and 1 WPW10285180 (Control), used 1 SH
Near Madison Township, OH 44057
Jeff M
Job Details: 01/19/2021
DRYER CROSLEY CGD126BW1 Customers complaint is the unit makes noise once it heats up. I did verify that the noise that its making is not a police or a roller. It appears to be directly coming from the motor. Needs a new motor estimate only; ordrng 1 279827 (Motor)
Near Lorain, OH 44053
Gabriel P
Job Details: 01/19/2021
DRYER GE GFD45ESPK0DG Replaced top bearing assembly. Opt test ok.
Near Avon, OH 44011
Marie V
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Cc that the drawer does not stay. Found rail rivets not holding properly, removed old ones ,put new rivets in, did not work. Ordering shelf. Cust will put on. If anything they will call back. ; ordrng 1 W11243759 (Shelf)"
Near Painesville Township, OH 44077
Jeff M
Job Details: 01/19/2021
DRYER WHIRLPOOL WED4815EW1 Installed the new part op tested good.
Near Painesville, OH 44077
Jeff M
Job Details: 01/19/2021
REFRIGERATOR GE GFE29HSDESS I accidentally ordered the wrong part I have the old part for a return and I have the correct part number on ordered. While I was there I did remove the blockage inside the drain. Trey is clogged free. I did double check to make sure the fresh food sectio
Near North Ridgeville, OH 44039
David R
Job Details: 01/19/2021
WASHER AMANA NTW4516FW3 "Cc had questions about the spin. No error codes. Ran test diagnostics, good. All components working. Spin and agitate, working. Ran calibration, good. Ran drain/spin cycle. Showed customer unit is spinning good. Customer had front loader before this top
Near Strongsville, OH 44136
David R
Job Details: 01/19/2021
COOKTOP ELE IKEA ICI500XB01 Replaced parts. Followed for configuration. Tested. All burners working. Op test ok
Near Parma, OH 44129
Corina B
Job Details: 01/19/2021
RANGE FRIGIDAIRE FGF328GSZ CC that the oven does not work. Checked the amp drawl 0 amps. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Optest ok. ; used 1 12400035 (IGNITER) from stock
Near Sheffield, OH 44054
Marie V
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc that the unit is leaking from right hand side.replaced the seals, also found spray arm not in place, corrected issue, ran unit . Op test ok"
Near Avon, OH 44011
Gabriel P
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replace freezer light,opt test ok"
Near Strongsville, OH 44149
David R
Job Details: 01/19/2021
WASHER MAYTAG MVW7230HW0 "Cc unit is giving F0E7 error code, load detected when running clean washer cycle, but customer doesnt have load inside. No other error codes, ran test diagnostics, good. Heard scrapping in agitate cycle. Found coins stuck between agitator. Removed, teste
Near Mentor, OH 44060
Jeff M
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDT780SAEM2 Installed the new part op tested good.
Near Cleveland, OH 44102
Dan H
Job Details: 01/19/2021
DISHWASHER JENN-AIR JDTSS244GL0 "Installed new user interface , op test good"
Near Grafton, OH 44044
David R
Job Details: 01/19/2021
WASHER WHIRLPOOL WFW9620HW0 "Cc unit is leaking, intermittently in the front but not all the time. Front loader. No error codes. Ran unit for almost an hour, no leaks, took off back to inspect all hoses, good, no signs of water leaking. Checked front bellow, no scratches or rips. Fo
Near Avon, OH 44011
Marie V
Job Details: 01/19/2021
BEVERAGE CENTER KITCHENAID KUBL304ESS001 Cc that the unit is freezing the pop can at the back on unit and it pops the bottom of the can and then they cant remove it because is tight . Took temp 41 on top and 45 at the bottom. Unit is set at 40 on top and 50 on bottom. Will replace thermistor. Ex
Near Streetsboro, OH 44241
Brian M
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRT519SZDW05 Cc food is getting freezer burn Showed customer a page from whirlpool about storage and freezer burn Could not see a physical issue Advised on temp settings Unit is operating as designed
Near Ravenna Township, OH 44266
Brian M
Job Details: 01/19/2021
WASHER MAYTAG MVWB765FW0 Cc of noise and showed me video Ran auto test no noise ran a test load with towels still no noise At this time I can not duplicate the noise
Near Olmsted Falls, OH 44138
Corina B
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cust showed pop, sent pic. CC that there is water leaking on the left side. Plumber came out and tightened the water valve. Found the water valve was leaking. No leaks. Ran a calibration. Optest ok."
Near Berea, OH 44017
Corina B
Job Details: 01/19/2021
DRYER MAYTAG MGDC465HW Replaced the door switch. Optest ok
Near East Cleveland, OH 44112
Dan H
Job Details: 01/19/2021
WASHER AMANA NTW4516FW3 "Customer complaint of loud noises, ran manual test cycle on heavy agitate and high speed spin,no unusual noises, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
Near Mentor, OH 44060
Jeff M
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS322FDAB04 Installed the new part op tested good.
Near Cleveland, OH 44102
Joe O
Job Details: 01/19/2021
WASHER WHIRLPOOL CAE2795FQ1 Installed gear case and drain pump. Ran auto test and calibration. Op test ok
Near Lyndhurst, OH 44124
Brian M
Job Details: 01/19/2021
REFRIGERATOR GE pfe28kmkbes "Cc sometimes the water does not dispense Found that dispenser was disabled due to water filter Reseated water filter and it dispensed This unit uses a RFID reader on the filter to show if its been replacedAdvised customer that third party filters may not
Near Bainbridge Township, OH 44023
Jason N
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRFC704FPS01 "Installed inlet water valve. Checked water pressure in to unit. Water psi reading 18 psi. Dispense still very slow. Advised customer there is nothing we can do with the unit, the water pressure in is too low. Called wp techline to document."
Near Cleveland, OH 44106
Joe O
Job Details: 01/19/2021
STACK W/D WHIRLPOOL WFW560CHW0 Cc: error codesFound error code f9e1(long drain). Ran quick test cycle. Found slow drain. Needs drain pump2nd tech needed to help remove dryer.; ordrng 1 W11458345 (DRAIN PUMP)
Near Cleveland, OH 44102
Joe O
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL GC3SHEXNS16 Installed water valve. Tested. Op test ok
Near Bainbridge Township, OH 44023
Jason N
Job Details: 01/19/2021
DRYER SAMSUNG DV331AEWXAA "Cc unit making a thud noiseConfirmed thud noise in cycle. Pulled unit apart to inspect, found drum is cracked and separating at the rear of the drum. All other components checked good. Unit needs drum. Estimate only at this time.; ordrng 1 DC97-14849N (D
Near Cleveland, OH 44102
Dan H
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Customer complaint that unit is not cooling. Found evaporator partially frozen over, defrost heater is working, unit needs new control; ordrng 1 W11203272 (Cntrl)"
Near North Ridgeville, OH 44039
David R
Job Details: 01/19/2021
DRYER WHIRLPOOL WED7120HW1 Replaced part. Tested. Good. Op test ok
Near South Euclid, OH 44121
Joe O
Job Details: 01/19/2021
REFRIGERATOR GE TFF24RCB "Cc: ff door will not closeFound door cams are worn, causing the door to sit too low. Needs hinge kit; ordrng 1 WR49X5124 (Hinge assembly), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near North Olmsted, OH 44070
Corina B
Job Details: 01/19/2021
OTR MICROWAVE WHIRLPOOL WML55011HS3 "Cust showed pop, sent pic. CC that the lights went out and replaced the lights went out after 2 weeks. Checked the lightbulb, tight in the socket. Will need a main control and socket. ; ordrng 1 W11129648 (Control) and 2 W10709921 (Light)s and 1 W1118113
Near Avon, OH 44011
Gabriel P
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Replace ice maker and valve and ran harvest test and fill test,opt test ok"
Near Munson Township, OH 44024
Brian M
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc unit not washing Found sump pump getting power but not running Needs sump assembly ; ordrng 1 W11087376 (pump&motor)
Near Cleveland, OH 44114
Dan H
Job Details: 01/19/2021
OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Customer complaint that unit is not heating, confirmed, magnetron is burning, unit needs new magnetron ; ordrng 1 W10754299 (Mag)"
Near Aurora, OH 44202
Brian M
Job Details: 01/19/2021
WASHER WHIRLPOOL WFW92HEFC0 "Cc error 8-3 popped upFound stored f8e3 followed tech sheet for testing Ran auto test found unit to have cleared errors out Unit will need control Customer wants to reach out to whirlpool ; ordrng 1 W11201293 (cntrl-elec), used 1 SHIPPING (shipping and h
Near Madison, OH 44057
Jeff M
Job Details: 01/19/2021
SXS REFRIGERATOR GE CSHS5UGXBSS The unit was making a rattling noise it appeared to be the fan shroud unit tested good after I adjusted the shroud