Service History 242 | Freds Appliance

We serviced a

GE REFRIGERATOR

Model GSL25JFPDBS

Near Lakewood, OH 44107

Corina H

Job Details: 07/12/2023

"CC that there is no ice and its not cooling. Confirmed. Found the unit not going into a defrost and the compressor is clunking when shutting off. Will need a new compressor and defrost heater. Cust does not want to repair ; ordrng 1 WR87X10226 (Compressor) and 1 WR51X10055 (Heater), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MTB2456DEQ

Near Geneva, OH 44041

Dan

Job Details: 07/12/2023

"Customer complaint that unit is leaking water, confirmed, found evaporator drain tube clogged, cleared, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Willoughby, OH 44094

Jason N

Job Details: 07/12/2023

"Cc unit not cooling Hooked up gauges to unit, low side reading 12 in/hg and high side reading 85 psi. Ran test mode 4 to home 3way valve. Shut down system to equalize, system equalized at 15 psi. Pressurized system with 140 psi of nitrogen, bubble checked all connections. No bubbles found. Held pressure in system for 45 minutes, pressure did decay 2 psi. Called wp techline, Robert, sending for review as non repairable unit."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Cleveland Heights, OH 44118

Joe O

Job Details: 07/12/2023

"Cc: not making iceRan ice maker harvest cycle. Unit cycling, unit stopped mid cycle(switch faulty or motor). Found door harness to ice maker broken. Needs doorOffice to reschedule; ordrng 1 W11395866 (Door freezer)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Conneaut, OH 44030

Dan

Job Details: 07/12/2023

"Customer complaint that unit is leaking, started normal wash cycle, found unit leaking from fill valve assembly, unit needs new valve and assembly ; ordrng 1 W11535094 (Fil ass) and 1 W11434044 (Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Painesville, OH 44077

Jason N

Job Details: 07/12/2023

"Cc unit not filling with water/washing dishes Ran diagnostics, found codes 4-3 for motor not running and 7-1 for no heat. Wash motor did not turn on during test cycle. Unit will need pump/motor assembly replaced. Customer declined repair. Estimate only. ; ordrng 1 W11087376 (Pump/motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cleveland, OH 44109

Manny

Job Details: 07/12/2023

"Cc unit only made one tray of ice, found icemaker stuck in cycle again, replaced with TS#W11294907 ran harvest and fill test both good, advise customer to allow 24 to 48 hours and put to 72 for a full bin; used 1 W11294907 () from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW1

Near Parma, OH 44134

Manny

Job Details: 07/12/2023

"Cc unit doing the same, verified and found code 5-2 for door not locked, checked and latched is good but control froze and wouldnt let me advance in the diagnostics replace control with pre id, ran test cycle passed, opt tested ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJW00

Near Lakewood, OH 44107

Corina H

Job Details: 07/12/2023

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 42g r600. unit cooling, pressures good, op test ok ; used 1 W11504447 (5/1.8 Nr Ms 00) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204KPA00

Near Madison, OH 44057

Dan

Job Details: 07/12/2023

"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11596827 (Ice maker)"

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Perry, OH 44081

Jason N

Job Details: 07/12/2023

Installed heater element. Ran dryer op test. Good heat. Op test good.

We serviced a

MAYTAG DRYER

Model DG612

Near Cleveland Heights, OH 44118

Joe O

Job Details: 07/12/2023

Cc: not workingFound motor seized. Installed customer supplied motor. Ran test cycle. Customer stated as I was about to leave temp selections are not working. Tested temp selections. Temp selections are functioning. Op test ok

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Shaker Heights, OH 44122

Brian M

Job Details: 07/12/2023

"Cc light wont shut offFound led bulb installed from my experience led lights will always be on Needs regular bulb , part # shows regular bulb Customer to install regular bulb ; ordrng 1 8206232A (lamp 40 watt)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Beachwood, OH 44122

Joe O

Job Details: 07/12/2023

Installed valve and fill tube heater. Tested. Unit has better flow. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mayfield, OH 44143

Joe O

Job Details: 07/12/2023

Installed motor. Ran auto test. Ran drain and spin. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Mayfield Heights, OH 44124

Brian M

Job Details: 07/12/2023

Cc unit not draining Found debris in drain hose Cleared clog

We serviced a

KENMORE DISHWASHER

Model 58715188400

Near Perry, OH 44081

Jason N

Job Details: 07/11/2023

"Cc plastic piece came off side of doorFound door spring link has come off right side of door. Door linkage spring on right side is broken, will need replaced. Ordering both sides for replacement. ; ordrng 2 154430501 (Spring)s"

We serviced a

GE REFRIGERATOR

Model DFE28JSHCSS

Near Columbia Station, OH 44028

David R

Job Details: 07/11/2023

"Cc unit FF back cover frosting up. FF fan not working, no voltage from control, checked directly from control. will need control, sensors, bi metal. Unit will need to be steamed out.; ordrng 1 WR55X38248 (Control) and 2 WR55X10025 (Sensors)s and 1 WR50X10108 (Bi metal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTDP490GD4WS

Near Mentor, OH 44060

Corina H

Job Details: 07/11/2023

CC that the knob is broken. Confirmed. Found the knob cracked. Switched the knob and started working. Opt test ok.;

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 07/11/2023

"Cc unit not making iceRan ice maker diagnostics, found code e5 for timed ice making. Ran tests 36, 37, and 57. Thermistors reported as passed, ice box fan is working, and ice maker harvest test completed. Power cycled unit to clear fault. Fault did not return. Advised customer to monitor ice production."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF19XXYK01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/11/2023

Cc unit frosting up Found door to be sagging due to bottom hinge bolts stripped out With customer approval drilled and put in over sized screws supplied by customer lower screw would not go all the way in Customer is fine with out come

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/11/2023

"Cc that the unit did not spin and the door got locked. Ran diag found error code f8e1 long fill no fill and f2e1 stuck key. Verify water valves, good, replaced control and latch. Ran auto test unit finished and unlock door and it was still spinning. Verify tachometer failed, replaced shifter from T/S and ran a rinse and spin, also tachometer, all worked good. Op test okBrought core for return ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, OH 44104

Manny

Job Details: 07/11/2023

"Cc unit leaking from dispenser, verified and unit has no dispenser, customer pointed to the latch and ask if that wasnt the dispenser, told her thats her door latch, unit is working as designed"

We serviced a

KENMORE WALL OVER ELE

Model 790.42003605

Near Gates Mills, OH 44040

Corina H

Job Details: 07/11/2023

"CC that the oven sometimes turns off not as bad as it was before. Unit was turned on when arriving. Took temp, good. Adjusted the temperature several times, not shutting off. Working as designed. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Independence, OH 44131

Bill

Job Details: 07/11/2023

"Cc not making ice, confirmed cc ran diagnostics for e5 error code for ice maker, ice maker thermistor fault. Customer also complained that after getting water the unit would drip. Ordered new ice maker and water valve, office to follow up as ice maker is out of stock.; ordrng 1 W11658802 (Ice maker) and 1 W11482025 (Watervalve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Cleveland Heights, OH 44106

Manny

Job Details: 07/11/2023

"Cc unit not getting lower than 48 in the Ff, stated fz is fine now, verified and found Ff evap covered in frost, steamed and found fan disconnected, reconnected fan, and good, even frost pattern forming on evap, opt test okadvise customer to allow 24 hours, for temps to equalize."

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lakewood, OH 44107

Bill

Job Details: 07/11/2023

Attached 4 prong cord to dryer tested opt test good

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Strongsville, OH 44136

David R

Job Details: 07/11/2023

"Cc continuous draining, no buttons lighting up. Control will not take command. Draining will not stop even holding the stop button. Ordering control, drain pump. ; ordrng 1 W11603810 (Control) and 1 W10919003 (Drain pump)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Ashtabula, OH 44004

Joe O

Job Details: 07/11/2023

Installed control. Ran test cycle. Advised customer to monitor. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Cleveland, OH 44114

Bill

Job Details: 07/11/2023

"Cc would just beep when trying to start unit, confirmed cc found code f5e2 door not opened between cycles. Reset unit and tested opt test good.; ordrng 1 WPW10653840 (Switch)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Conneaut, OH 44030

Joe O

Job Details: 07/11/2023

Cc: f8e4 errorFound water in float. Found gasket warped. Replaced gasket. Advised of soap usage. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV09

Near North Royalton, OH 44133

David R

Job Details: 07/11/2023

"Cc unit control will not let her make changes, intermittent. Ordering control.; ordrng 1 W11642241 (Control)"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Avon, OH 44011

Marie V

Job Details: 07/11/2023

"Cc that unit it feels hot when it starts but is not drying. Confirmed, heat comes on. Verify air flow outside, is perfect, when came back watch the cycles and ignitor came on but it did not fire on. Unit will need new coils. ; ordrng 1 WPW10328463 (Coils), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Mentor, OH 44060

Jason N

Job Details: 07/11/2023

"Cc unit making noises Customer stated they randomly hear a sputtering noise when using water dispense and a ringing noise when doors are closed. Ran dispense test several times, no abnormal noises heard. Ran functionality tests on fans, damper. Opened and closed doors several times. No abnormal noises heard. Could not duplicate any noise complaints at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Willoughby, OH 44094

Jason N

Job Details: 07/11/2023

"Cc unit will stop and fault f7e1 intermittently Ran diagnostics, found code f7e1 for tachometer signal missing or wrong. Replaced shift actuator using truck stock part. Ran calibration. Ran tachometer feedback test, speed sensor feedback good. ; used 1 W11481722 (actuator) from stock"

We serviced a

GE REFRIGERATOR

Model PSB48YSNBSS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/11/2023

"Cc unit not dispensing Dispenser board not functioning no light and no power Needs ui board ; ordrng 1 WR55X32738 (Ui) and 1 WR17X32647 (Touch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/11/2023

"Removed old clamp and added new one, tested it, came off. Verify line. And adjusted again. Tested it. Pass, did not pooped out. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44103

Bill

Job Details: 07/11/2023

"Cc not working, confirmed cc found error code f7e5 shifter fault, changed shifter used truck stock. Tested opt test good; used 1 W10913953 (Shifter) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Berea, OH 44017

David R

Job Details: 07/11/2023

"Cc unit stuck on sensing, squeak noise. Went over how to start unit with customer. Either press start twice or turn knob to desired cycle, then press start. No error codes, all components working. Squeaking noise coming from gearcase. Ordering gearcase, belt, cam. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

KENMORE DRYER

Model 110.66132411

Near Rock Creek, OH 44084

Joe O

Job Details: 07/11/2023

"Cc: lights come on but unit will not startFound customer cut thermal fuse out of machine. Jumped out thermal fuse wires. Tested. Found fuses all checked good. Found door switch was disconnected. Re connected. Found control is receiving proper power. Not sending power out. Needs control, and harnessCustomer does not want to repair at this time ; ordrng 1 W10814129 (cntrl-elec) and 1 W10706064 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Bedford, OH 44146

Brian M

Job Details: 07/11/2023

Cc unit not cooling fridge side Found unit not defrosting properly Replaced using harness kit OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Aurora, OH 44202

Brian M

Job Details: 07/11/2023

Cc unit not cooling and no lights Found unit functioning normal temps in fridge Bulbs burnt out Removed customer is self replacing bulbs 39 in fridge and -4 in freezer Can not determine issue at this time Advised to watch

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Aurora, OH 44202

Brian M

Job Details: 07/11/2023

Installed microwave door glass Unit not installed can not test

We serviced a

WHIRLPOOL STACK W/D

Model WFC8090GX0

Near Cleveland Heights, OH 44106

Bill

Job Details: 07/11/2023

"Cc not working door not unlocking, confirmed cc released door from Manual bypass and removed clothes. Went through diagnostics and turned pump on could hear it trying to run. Vac out remaining water, and removed a large blockage from pump. Tested unit opt test good"

We serviced a

GE DRYER

Model Dskp333ec5ww

Near Olmsted Falls, OH 44138

David R

Job Details: 07/11/2023

"Cc unit making screech/grinding noise. Coming from worn idler. Belt is good. Will need idler ordrng 1 WE12X20517 (Idler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Chardon, OH 44024

Joe O

Job Details: 07/11/2023

"Cc: unit stopped cooling temporarily, now back to tempFound temps in unit at 40 in ff section, and 4 in freezer. Entered diagnostics. Found all fans, compressor and, damper are functioning. Could not duplicate issue. Advised customer to monitor. Op test ok"

We serviced a

MAYTAG WASHER

Model Mvwb765fw4

Near Cleveland, OH 44128

Bill

Job Details: 07/11/2023

"Cc out of balance, confirmed cc put unit into spin through diagnostic. Started banging the walls of cabinet, would need suspension. Also heard the gearcase whining. Leaned unit back found out from gear case. Would need gear case, gave customer estimate on repairs. Customer chose not to continue with repairs.; ordrng 1 W11130359 (Suspension rods) and 1 W11393685 (Gear case), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mentor, OH 44060

Joe O

Job Details: 07/11/2023

Cc: drum not spinningFound dent in side panel rubbing belt causing belt to snap. Pushed dent out slightly to clear belt. Replaced belt and pulley. Ran test cycle. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Avon, OH 44011

David R

Job Details: 07/11/2023

Customer had POP 10/19/22. Cc door dropping. Broken hinges. Ordering both Left and Right. ; ordrng 1 W11573703 (Left hinge) and 1 W11573702 (Right hinge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Cleveland, OH 44113

Marie V

Job Details: 07/11/2023

"Found leak at evaporator, replaced compressor and filter drier, when removed evaporator found back wall is melted, non reparable, called whirlpool tech line spoke with Ritch"

We serviced a

AMANA WASHER

Model NFW5800HW3

Near Painesville, OH 44077

Joe O

Job Details: 07/11/2023

"Cc: when washing dog bed unit will not spin outAdvised customer the dog bed and rugs will cause unit to go off balance, and unit will continue to try to re adjust. Advised to take dogs beds and rugs to laundry mat. Ran drain and spin. Unit very well balanced. Ran auto test. Unit functioning as designed. Op test ok"

We serviced a

GE RANGE

Model JGBS19DEN7WW

Near Cleveland, OH 44111

Marie V

Job Details: 07/11/2023

Cc that top is too hot when cooking. Tested oven al is good insulation is present. Explain cust that unit is working as designed. Op test ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near Cleveland, OH 44128

Bill

Job Details: 07/11/2023

"Cc not cooling, confirmed cc temps 44 deg. Tested thermistor tested with in range, took temp of compressor 122 deg. Pulled amp and watt reading, looked at evap no frost at all, just condensation. Called brian ran info past him, he agreed its a sealed system issue. Ordered comp, evap, dryer. Office to follow up as evap out of stock.; ordrng 1 W11547313 (Compressor) and 1 W11572047 (Evap) and 1 W11109499 (Air dryer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Westlake, OH 44145

David R

Job Details: 07/11/2023

Replaced sleeves. Tested. Good. Op Test Ok.

We serviced a

GE REFRIGERATOR

Model GWE19JGLGFWW

Near Avon Lake, OH 44012

Marie V

Job Details: 07/11/2023

"Cc that freezer is not cooling properly. Confirmed. Took temps 56* in freezer and 57* in fresh food section. Took evaporator cover off theres no frost pattern. Used kill a watt meter shows 0.58amps. Theres a leak in the system. Cust will not fix. ; ordrng 1 WR87X10224 (Compressor) and 1 WR87X25363 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF8

Near Madison, OH 44057

Joe O

Job Details: 07/11/2023

"Cc: no ice, ball of ice in bin, doors squeaking/clicking, sticking on crushed iceFound solenoid for cube/crushed ice sticking. Found unit has ice at this time. Found small amount of ice in bottom of ice maker(potentially leaking into bin). Adjusted door, applied grease. Needs ice maker and solenoid; ordrng 1 243297613 (Ice maker) and 1 241675704 (solenoid assy)"

We serviced a

MAYTAG STACK W/D

Model MED8630HW0

Near Elyria, OH 44035

David R

Job Details: 07/11/2023

"Cc unit is squeaking while running, also to level unit is needed. Will need dryer repair kit, noise coking from idler and possibly rollers. Usually t/s. Rescheduling date and will bring kit from t/s. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFC320MCBS0

Near Bedford, OH 44146

Bill

Job Details: 07/11/2023

"Cc oven and top burners not lighting, confirmed cc. Customer stated they had lifted the top of unit to clean under it. Looked under the top to find every gas line for the top burners kinked and broken. Showed customer and gave estimate. Customer chose not to continue repairs.; ordrng 1 W11028738 (Gas line) and 1 W11050487 (Gas line) and 1 W11162117 (Gas line) and 1 W11167099 (Gas line), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTDN500EM1WS

Near Pepper Pike, OH 44124

Corina H

Job Details: 07/11/2023

CC that the unit is not heating. Confirmed. Unit is not turning on. Checked power at the terminal block l1-to n 0 volts l2 to n 120 volts. L1- l2 80 volts. Will need an electrician.

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS1

Near Solon, OH 44139

Corina H

Job Details: 07/11/2023

"CC that the u it does not heat. Confirmed. Found the bake element has a hole in it. Will need a new element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGDB750YW0

Near Chagrin Falls, OH 44022

Corina H

Job Details: 07/11/2023

CC that the unit is not heating. Checked vent outside. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. Turned dryer on let run for 30 minutes. Unit is cycling properly. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Eastlake, OH 44095

Jason N

Job Details: 07/11/2023

"Cc unit making loud squealing noise during spinRan manual spin test, confirmed noise from unit, drive belt is slipping. Checked under unit, belt is worn. Replaced drive belt using truck stock part. Reran spin test, no abnormal noise heard. Op test good. ; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991B00M01

Near Shaker Heights, OH 44120

Corina H

Job Details: 07/11/2023

"CC that there is frost in the freezer. Confirmed. Found the right side not closing. Steamed out the freezer. Reclined the rails. Door is closing. Opt test ok. ; ordrng 1 W10864518 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW2

Near Beachwood, OH 44122

Manny

Job Details: 07/11/2023

"Replaced switch (provided by customer) and repair kit, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Lyndhurst, OH 44124

Corina H

Job Details: 07/11/2023

"CC that the unit is not making ice. Confirmed. Ran diag step 56 e5 ice maker thermistor is bad. Replaced the ice maker from t/s. Unplugged unit for 30 seconds. Step e0 filled ice maker. Found the supply line leaking. Tightened the line, no leaking. Opt test ok. ; used 1 W11294907 () from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Beachwood, OH 44122

Manny

Job Details: 07/11/2023

"Cc unit not washing verified and found codes 9-1 diverter cant find position and 4-3 for motor not running, ran test cycle unit fills but not washing and diverter keeps humming trying to find position, unit will need sump+motor; ordrng 1 W11665769 (Pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near South Euclid, OH 44121

Corina H

Job Details: 07/11/2023

CC that the unit is not heating. Confirmed. Checked the power at the terminal good. Found the relay for the heater burnt. Will need a control and harness; ordrng 1 W11525997 (Control) and 1 W11556657 (Harness)

We serviced a

WHIRLPOOL WALL OVEN

Model MEW7527AB02

Near Lyndhurst, OH 44124

Corina H

Job Details: 07/11/2023

CC that the unit will not go past 177. Confirmed. Found the unit is Celsius. Pressed setting and 1 to change to Fahrenheit. Tested to 350. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Cleveland, OH 44104

Manny

Job Details: 07/11/2023

"Replaced parts ordered, ran test cycle opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Westlake, OH 44145

Manny

Job Details: 07/11/2023

"Cc doors not leveled, verified and right door higher, leveled doors opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Rocky River, OH 44116

Manny

Job Details: 07/11/2023

"Cc unit not making ice, verify and ran harvest no water and valves humming, unit needs inlet valve replaced.; ordrng 1 WPW10279909 (valve-inlt)"

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Euclid, OH 44132

Jason N

Job Details: 07/11/2023

"Cc unit not powering onCustomer stated unit would randomly blink and play tones, now unit will not power on. Checked power into unit at receptacle, L to L reading 244v, L to N and G, reading 120.6v. Checked power from j2 connector on main board to UI. Pin 1-4 reading 13.1vdc. Pins 2-4 reading 5.2vdc. Called wp techline, as the controls were replaced a month ago. Andrew, stated no repair to be made at this time, due to the fact this has been an ongoing issue with multiple units, suggested have customer contact an electrician to investigate power source for fluctuations or EMI."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26HF5AB3

Near Kent, OH 44240

Brian M

Job Details: 07/11/2023

"Cc no cool or ice, was off for 3 days but is back up and running on the 9th unit started to cool and is back to operating temps At this time I can not duplicate an issue but suspect a temp control failure Temp control discontinued 240375906"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near East Cleveland, OH 44112

Jason N

Job Details: 07/11/2023

"Cc unit not draining, water is murky. Found tub bottom full of water, pressed cancel to drain. Drain pump is running, but not pushing water. Checked drain to disposer connection. Found disposer knockout plug still in place. Knocked out disposer plug. Ran wash test then cancel drain on unit. Unit drained out properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 07/11/2023

"Cc unit cycle times changed when starting up a cycleCustomer states her normal cycle times used to be just over an hour, now it says 52 min. Advised customer that cycle times may vary depending on options chosen as far as rinse type, soil level and water level. Explained several features of the unit. Unit is working as designed. Customer instruct."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Kent, OH 44240

Brian M

Job Details: 07/11/2023

Cc unit not starting Found slider broken Replaced using slider kit Ran auto test and calibration OP Test Ok

We serviced a

GE REFRIGERATOR

Model PWE23KMKGES

Near Mentor, OH 44060

Jason N

Job Details: 07/11/2023

Cc unit leaking Found bottom of freezer section with ice sheet buildup. Found drain tray iced over and drain tube valve clogged. Ordering new drain tube.; ordrng 1 WR02X28554 (Drain tube)

We serviced a

GE WALL OVER ELE

Model JT5500EJ6ES

Near Mentor, OH 44060

Jason N

Job Details: 07/11/2023

Installed lower blower fan. Ran bake test to 300 degrees. Unit preheated properly and no faults. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC415EW2

Near Geneva, OH 44041

Joe O

Job Details: 07/11/2023

"Cc: not spinningFound error codes f5e1(lid switch fault) f7e6(motor fault) f7e5(shifter fault) f0e5(off balance). Entered manual diagnostics. Lid Id locking. Found hub stripped. Pulled hub. Found gear case only has half its splines. Needs gear case and hubCustomer does not want to repair at this time ; ordrng 1 W11454372 (Gear case) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2676FRZ00

Near North Benton, OH 44449

Brian M

Job Details: 07/11/2023

Cc of leak Found ff evap pan frosted over Clean and cleared drip pan OP Test Ok

We serviced a

GE REFRIGERATOR

Model ZIRS36NMALH

Near Middlefield, OH 44062

Brian M

Job Details: 07/11/2023

"Cc unit not cooling Found ice chunk on evap walls Upon moving ice build up found unit to uv dye leak on evap Unit needs sealed system repair ; ordrng 2 WR50X10032 (thermodisc)s and 1 WR85X10017 (evaporator) and 1 WPW10143759 (DRIER), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM07

Near Hiram, OH 44234

Brian M

Job Details: 07/10/2023

Cc unit not cooling Found unit cooling normally at this time -3 in freezer and 38 in fridge Advised to watch.

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Middlefield, OH 44062

Brian M

Job Details: 07/10/2023

Installed gearcase and lower components and installed suspension rods Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Cleveland, OH 44128

Bill

Job Details: 07/10/2023

"Cc was not making ice, could not confirm. Unit dropped ice and filled with water when I was present, took temps ice maker at 1 deg freezer and -3 deg. Unit operating as intended."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Geneva, OH 44041

Jason N

Job Details: 07/10/2023

"Cc unit ice melting, lights stopped working and not coolingCustomer stated they turned breaker off and back on and unit and all functions seemed to be operational again, except unit has not made any ice. Ran ice maker diagnostics, found code e5 for timed ice making. Possible fault was set when unit stopped cooling temporarily before power cycle. Ran test 56 ice maker harvest test, ice maker indexed and homed properly. Ran test 45 water fill test, good water fill. Ran test 37, ice box thermistor, reported back passed. Power cycled unit using breaker. Ice maker fault is cleared, e0. Checked pantry UI for moisture or corrosion, none found. Advised customer since all operations are working at this time and ice maker fault has been reset, that they will need to monitor unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Willoughby, OH 44094

Joe O

Job Details: 07/10/2023

Cc: unit frosted upCurrently not frosted. Found gaskets are sealing. Customer has everything removed. Advised customer it could have been something in the way of the door closing properly. Op test ok

We serviced a

GE REFRIGERATOR

Model GNS23GMHBFES

Near Roaming Shores, OH 44085

Brian M

Job Details: 07/10/2023

Installed ui and control OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

ROPER WASHER

Model RAX4232KQ0

Near Madison, OH 44057

Joe O

Job Details: 07/10/2023

"Cc: water remaining in unitFound lid switch not engaging. Jumped out lid switch, unit draining and spinning. Needs lid switchCustomer does not want to repair at this time; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Jefferson, OH 44047

Jason N

Job Details: 07/10/2023

"Cc unit water level not where its expectedRan diagnostics, no codes stored. Ran auto test cycle and calibration. All functions passed. Checked pressure hose to ensure clear. Started normal cycle with clothing load. Unit sensed and filled to appropriate level, not quite covering clothing before advancing to wash cycle. Advised customer that this water level is normal and that water level will be variable depending on load size but will not cover clothing or fill tub. Unit is working as designed."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Cleveland, OH 44105

Bill

Job Details: 07/10/2023

"Cc oven not getting to temp, could not confirm. Started oven noticed that temp was set to C in stead of F. Took temps temps where in range, showed customer and switched unit to F. Ordered grate that is covered under 10 year warranty. Snapped quick pics, customer to install grates when they arrive.; ordrng 1 W11101497 (Grates)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Amherst, OH 44001

David R

Job Details: 07/10/2023

"Cc questions about door and seal. Looked over FF doors. Both sealing, no gaps, no frost. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Lorain, OH 44052

Marie V

Job Details: 07/10/2023

"Cc that the unit is not washing the bowls and not drying all the dishes. Ran diag, no error codes , unit finished the test cycle and took temps over 145*, explain cust unit is working as designed, using rinse aid help with drying. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Wickliffe, OH 44092

Corina H

Job Details: 07/10/2023

CC that there is long dry times. Confirmed. Found the screen covering the vent outside. No airflow. Removed the screen good airflow. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Wickliffe, OH 44092

Corina H

Job Details: 07/10/2023

"CC that the unit is not heating. Confirmed. Checked the heater and the cutoff are open. Will need a heater and a cutoff. ; ordrng 1 WP3387747 (Heater) and 1 279973 (Cutoff), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

GE DRYER

Model DPSR483EA1WW

Near Maple Heights, OH 44137

Manny

Job Details: 07/10/2023

"Cc unit not drying, verified and unit heating but then heater goes off, verified air and barely any air coming out of outlet vent, advise customer to clean the ven and if they still have issues to lets us know, unit is working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Independence, OH 44131

Manny

Job Details: 07/10/2023

"Replaced heater, customer stated unit is leaking found hose chewed up by mice, unit needs drain line replaced ; ordrng 1 W11551233 (Drain hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Brecksville, OH 44141

Manny

Job Details: 07/10/2023

"Cc u it not making ice in the Ff, verified and ice stuck in ice maker auger, removed ran harvest test and ice maker gets stuck before it fills, unit needs ice maker ; ordrng 1 W11578780 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, OH 44147

Manny

Job Details: 07/10/2023

"Cc unit making a loud noise, verified and noise is normal compressor operation sound. Advise customer that if noise gets louder to let us know, unit working as designed, Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Grafton, OH 44044

David R

Job Details: 07/10/2023

"Replaced agitator, screws, cam. Tested. Good. Op Test Ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Rocky River, OH 44116

Marie V

Job Details: 07/10/2023

"Cc that unit is leaking from the back . Confirmed, when turned unit on found that it was leaking from fill hole on dishwasher, found cap was loose, causing it to leak when filling and washing. Corrected issue, tested unit twice. No leaks. Op test ok"

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