We serviced a
WHIRLPOOL HOOD
Model WVW53UC0LS
Near Columbia Station, OH 44028
Gabriel P
Job Details: 10/12/2022
Receive wrong motor so could not replace control had to put everything back together and re ordering motor also requesting two technicians for next visit office reach customer wants parts are found motor is out stock ; ordrng 1 W11351717 (Motor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Columbia Station, OH 44028
Gabriel P
Job Details: 10/12/2022
"Door was scratch took pictures also the issue customer was complaining about is normal as design is ok to have a gap on supporter cause there is no glue that will keep supporter flush advise customer to use unit as normal and if he not satisfied call consumer assist,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Newbury Township, OH 44065
Jason N
Job Details: 10/12/2022
"Cc unit freezer drawers hard to open, frost and ice buildup in freezer sectionCustomer showed popCustomer stated the freezer door is hard to open and close, and ice sometimes builds up on product. Found some frost/ice built up freezer door rails, door is difficult to open and close. Door will sometimes not close all the way and seal to cabinet. Cleared ice from rails, lubricated rails. Door opening and closing properly now, and pulling in tight to cabinet. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Cleveland, OH 44135
Manny
Job Details: 10/12/2022
"Evacuated refrigerant, charged with nitrogen, found leak at the filter on cap tube, HV started preparing the compressor and she noticed that the process and discharge tubes were dented, send a pic to BJ he said tubes are out of round and will be really hard to solder, advise to reorder the comp. Reordering compressor.; ordrng 1 W11370574 (Compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Conneaut, OH 44030
Joe O
Job Details: 10/12/2022
Installed control. Manually tested valves. Ran auto test. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Madison, OH 44057
Dan H
Job Details: 10/12/2022
"Customer complaint that oven is not heating properly, oven temperature sensor is good, element is open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/12/2022
"Replace shield,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS
Near Chesterland, OH 44026
Brian M
Job Details: 10/12/2022
Dishwasher tub pitted and causing leak near upper rack holders Would need tub and new rack holders and screws Tub is NLA Owners does have damaged to basement ceiling from before repair was made and addition damaged caused by new leak ; ordrng 4 W10077876 (mount)s and 4 WP9743002 (gasket)s and 4 WPW10348407 (screw)s and 1 W10084283 (tub-dishwr (NLa))
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf555sdfz05
Near Mentor, OH 44060
Corina B
Job Details: 10/12/2022
Replaced the led light. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Cleveland, OH 44130
David R
Job Details: 10/12/2022
"Replaced agitator and washplate. Ran diagnostics. Good. Customer had a question about load and go. Advised to make sure load and go is turned on, only puts out the preset recommended amount of detergent. Went into diagnostics, detergent pump is working and pushing out detergent, good. Unit is good. Customer can refer to owners manual. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, OH 44055
Angel
Job Details: 10/12/2022
Cc that unit was still doing the same thing. Unit was displaying F9E1 and to contact whirlpool for service. Took off back and everything looked good still replaced drain pump but called tech line to verify because there are some models that display these error codes and its because unit has to be updated and connected to wifi so I spoke with Rick from techline explained issue and stated to have customer connect unit to wifi and see if theres any updates and get unit updated and if issue continues to replaced control board. Explained to customer and stated they will download the app and get unit connected to get updated.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Burton, OH 44021
Jason N
Job Details: 10/12/2022
"Cc unit not washing dishesRan wash cycle, wash motor did not turn on. Replaced pump/motor using customer supplied part. Ran wash test, good spray pressure. Op test good."
We serviced a
AMANA STACK W/D
Model NFW5800HW3
Near Mantua, OH 44255
Joe O
Job Details: 10/11/2022
Cc: not drainingFound error codes f8e1(long fill) f9e1(long drain) f0e2(over suds). Found drain plugged. Cleared drain. Ran quick test cycle. op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Cleveland, OH 44128
Jason N
Job Details: 10/11/2022
"Installed gearcase, slider and rotor. Ran calibration and auto test, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Cleveland, OH 44111
Corina B
Job Details: 10/11/2022
"CC that the unit will not start or finish a load. Ran diagF8e1 long fill, f0e3 overload. Started a normal cycle, sense then wash no after would go in. Started another cold cycle, no water. Ran manual cold 120 volts, no water.found the cold valve not opening every time. Called BJ and said its ok to replaced the valve from t/s. Started a cycle. Opt test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Lorain, OH 44052
Marie V
Job Details: 10/11/2022
"Cc that theres frost on freezer, and gasket is not sealing at the bottom corner. Confirmed. Steamed out all ice build up, replaced gasket and found out that bottom of liner is warped. Will need new door. Explain cust that it will take 6 to 8 weeks for toor to arrive. Office will contact once they have eta on the door. ; ordrng 1 W10746789 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Fairview Park, OH 44126
Angel
Job Details: 10/11/2022
Cc that unit was still freezing stuff in ff section area. Took off evaporator cover to verify frost pattern again and it was good. Called BJ explained issue and stated change setting in freezer on max to keep more air in freezer helping with the issue. Explained to customer. Opt test ok.
We serviced a
GE RANGE
Model PB911BJ9TS
Near Willoughby, OH 44094
Dan H
Job Details: 10/11/2022
"Customer complaint that oven is not heating properly, oven temperature sensor tests good, started bake for 350 degrees, temperature after preheat at 354 degrees, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW0
Near Eastlake, OH 44095
Dan H
Job Details: 10/11/2022
"Customer complaint that unit is leaking, confirmed, found unit leaking from fill hose, unit needs new fill hose ; ordrng 1 5304533220 (Fill hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Shaker Heights, OH 44122
Manny
Job Details: 10/11/2022
"Cc unit leaking from the bottom, found water line leaking from a small pin hole, spoke to bj to see if we could fix it he said that the lines need to be replaced with either PEX or copper."
We serviced a
JENN-AIR WALL OVEN
Model JJW2430IL01
Near Westlake, OH 44145
Angel
Job Details: 10/11/2022
Cc that unit has F2E0. Confirmed unit will not let you do anything it just displays F2E0 unit will need console replaced. Ordering part office to reschedule part out of stock on my end.; ordrng 1 W11449117 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/11/2022
"Cc: fluctuating temps in ff sectionFound temps in ff at 39 degrees, left freezer at -3, right freezer at -2. Found when closing right ff door ui shuts off and then closing reconnects. Found error codes f6e1(communication between hmi1 and acu1) f3e8(external rh sensor) f3e9(ambient temp sensor). Found thermistors reading in range. Needs ui and left hand ff door.Office to reschedule; ordrng 1 W11477025 (Left ff door) and 1 W11430637 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44135
Corina B
Job Details: 10/11/2022
There was a cfc done previously. Checked the pressures low 30 vacuum high side 60 psi. Did equalized used nitrogen 150 psi called t/l Travis. Unit is non repairable. ; O-emld tckt
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV07
Near Avon, OH 44011
Marie V
Job Details: 10/11/2022
"Sanded down the spark marks and painted them. The color that was provided from whirlpool is darker, but is the only color they have available. Showed cust. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Avon, OH 44011
Angel
Job Details: 10/11/2022
I stalled sleeves around copper lines and underneath condenser to give it some cushion. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willoughby, OH 44094
Dan H
Job Details: 10/11/2022
"Customer complaint that unit is not dispensing ice, confirmed, found auger in ice bin broken, unit needs new ice bin, customer can install ; ordrng 1 WPW10558424 (Ice bin)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Beachwood, OH 44122
Manny
Job Details: 10/11/2022
"Cc unit creaks when opening the door, Found feet too tight and causing unit to creak, loosened up feet creaking went away. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model RBS245PRS04
Near University Heights, OH 44118
Manny
Job Details: 10/11/2022
"Cc unit locks during preheat, ran bake test and when unit was at around 120 degrees gave code F1e2 for electronic control issues when around 145 degrees gave code F3E2 for over temp higher than 575 degrees while baking. Unit will need control and sensor but control is discontinued.; ordrng 1 WPW10340935 (cntrl-elec (discontinued)) and 1 WPW10131825 (sensor)"
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model LTE5243DQ6
Near Bentleyville, OH 44022
Joe O
Job Details: 10/11/2022
"Cc: off balanceFound suspension failure. Found gear case leaking oil. Needs suspension, gear case, drive tube, drive block, and couplerCustomer does not want to repair at this time ; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 W10207783 (spring) and 1 W10820043 (brake & drive tube) and 1 WP389140 (drive block), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW02
Near Cleveland, OH 44120
Jason N
Job Details: 10/11/2022
"Cc unit ff section not coolingFound no airflow to ff section, freezer evaporator frosted over. Ran force defrost through diagnostics, heater circuit turned on. Checked defrost thermistor value, reading open. Unit needs defrost thermistor replaced. Replaced using truck stock, steamed evaporator clear. Good airflow to both sections. Advise customer to allow 24 hrs for unit to return to desired temperature in both sections. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Euclid, OH 44117
Corina B
Job Details: 10/11/2022
"CC that the unit is not making ice. Confirmed. Found the wires to the ice maker backed out. Reattached the wires. Cycled the ice maker, stopped mid cycle replaced the Icemaker from t/s. Opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFC2353AF0
Near Avon Lake, OH 44012
Angel
Job Details: 10/11/2022
Cc that they had another company come out and said that the ice maker was broken because it was spilling water on too floor of freezer to the homes floor and customer stated they never took apart freezer or ice maker to check the issue or ever returned to home to fix issue just turned off icemaker. So I took apart freezer removed icemaker and found fill tube frozen and the fill cup full of ice causing water to flow out when calling for water. Unit was a week old when issue happened so I explained to the customer that the unit being new couldve have sir in the lines causing the issue so I steamed out the fill cup and tube reinstalled ice maker and recommended customer to monitor for now if issue continues she will need valve replaced. Opt test ok.; ordrng 1 5304530878 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Richmond Heights, OH 44143
Dan H
Job Details: 10/11/2022
"Installed new door closers, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Kirtland, OH 44094
Dan H
Job Details: 10/11/2022
"Installed new heater, op test good"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/11/2022
Installed gear case and hub. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near East Cleveland, OH 44112
Jason N
Job Details: 10/11/2022
"Cc unit ice maker brokeFound ice container is broken on the bottom. Customer had purchased an ice container but not the entire assembly, needed someone to assemble the entire container. Quoted customer service and labor. Replaced ice container, swapped auger and lever parts over to new container. Reinstalled ice container and tested ice dispense. Good dispense on both cubed and crushed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Avon Lake, OH 44012
Marie V
Job Details: 10/11/2022
"Cc that the panel is not working sometimes, and sometimes it turns on by it self. Ran diag found 2 error codes of F2E1 UI stuck button. Replaced panel, calibrated unit and ran auto test. Op test okNo core for return."
We serviced a
GE WALL OVEN
Model ZET2PM3SS
Near Westlake, OH 44145
Angel
Job Details: 10/11/2022
"Cc that unit is not cooking evenly and keeps getting an F9 error code. Called BJ to check on a control board which is discontinued and he indicated the F9 error code is a cooling fan issue unit will need the cooling fan replaced. Gave customer estimate and stated she will think about it because theres parts being discontinued already and oven is a little older she said if anything she would call back to continue repair. ; ordrng 1 WB26X10264 (Cooling fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near Chardon, OH 44024
Dan H
Job Details: 10/11/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Cleveland, OH 44113
Manny
Job Details: 10/11/2022
Replaced console ran diagnostics cycle opt test ok. Took core for return
We serviced a
WHIRLPOOL WALL OVEN
Model RBS277PDB4
Near Novelty, OH 44072
Joe O
Job Details: 10/11/2022
"Cc: arking, not shutting offCustomer stated bright white ark coming out of element, and unit would not shut off. Found element failure. Found scorching on control(failed resistors or capacitors). Needs control and bake elementControl shows discontinued.; ordrng 1 WPW10207397 (element) and 1 4448875 (microcomputer(discontinued))"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/11/2022
"Cc unit coding f9e1, unit keeps running Plugged in unit, found drain pump running. Pulled pressure hose, seemed to be partially blocked. Pressure hose wrapped up too tight on tub, causing a small kink. Rerouted pressure hose slightly. Ran auto test cycle, unit stalled in drain out cycle, drain pump keeps running. Verified pressure hose is clear. Unit will need main control for pressure sensor failure. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11419171 (Main control)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Euclid, OH 44132
Corina B
Job Details: 10/11/2022
Replaced the door. Opt test ng. Shattered the door when assembling it. Will need a new door and brackets. ; ordrng 1 W11176456 (Door) and 1 W11389703 (Bracket) and 1 WP59002061 (Screw)
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Cleveland, OH 44113
Manny
Job Details: 10/11/2022
"Cc unit not lighting, checked voltage to igniter no voltage, checked control and no voltage to igniter unit needs main control, customer will not proceed with the repair.; ordrng 1 5304524332 (Control main), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS5NFXASS
Near Madison, OH 44057
Joe O
Job Details: 10/11/2022
Installed inverter. Unit is cooling. Advised to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rome, OH 44085
Brian M
Job Details: 10/11/2022
Installed damper and control OP Test Ok Advised to give it 72 hours to adjust temps ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near LaGrange, OH 44050
David R
Job Details: 10/11/2022
"Brand new, just delivered within past week, scratch and dent. Customer said the temp is freezing a lot of items but the front display is not working, no lights. Not getting water or ice. Found that the door connection and water line in door was disconnected. Turned power off. Corrected, all lights are working for display. Set temp to recommended, customer to monitor and change temp as needed. Ice and water good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KDRS467VSS05
Near Avon Lake, OH 44012
Marie V
Job Details: 10/11/2022
Cc that the door oven needs cleaned up inside. Cleaned oven glasses on door. Installed door back in. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Westlake, OH 44145
Marie V
Job Details: 10/11/2022
"Cc that the unit is not cooling and that he had replaced control and few other parts. Unit stared running. Compressor was making funny noise the first few min, condenser not hot after few min. No frost on evaporator, installed pricing valve , unit at 26vacc, shut it off, it when up. Added nitrogen, found a leak at the evaporator. Gave estimate to cust. Paid for parts and SC, ; ordrng 1 W10841139 (Compressor) and 1 WP2306094 (Evaporator) and 1 WPW10143759 (Filter drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Westlake, OH 44145
Marie V
Job Details: 10/11/2022
"Cc that the door falls open too fast. Found one of the hinges came off. Put back in but still replaced hinge. Tested door. Op test okCalled tech line spoke to Leon."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Westlake, OH 44145
Angel
Job Details: 10/11/2022
"Replaced control board, ui took apart ff section steamed out evaporator and replaced fan with thermistors also made sure thermistor was placed with a zip tie reinstalled everything. Opt test ok."
We serviced a
KITCHENAID MICROWAVE
Model KEMC378KSS0
Near Wickliffe, OH 44092
Jason N
Job Details: 10/11/2022
"Cc unit microwave door needs springs replacedCould not install both springs, both springs that were ordered are the same spring for the same side even though the packages say otherwise. Will need to reorder spring for RH side. ; ordrng 1 WP4452396 (Spring)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Mentor, OH 44060
Dan H
Job Details: 10/11/2022
"Customer complaint that water is not getting into unit, ran diagnostics found f4e3(wash motor not running ) error code, unit started test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , customer does not want repair ; ordrng 1 W11085683 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25CNSS00
Near Painesville, OH 44077
Corina B
Job Details: 10/11/2022
"CC that the unit is leaking water, the doors are not flush and the ice maker is not working unless you tape the door switch. Confirmed. Found the ff door cams worn down, the dispenser door for the ice is not shutting every time. The optic eyes are not working properly. Will need a new cam, ice door kit and optic eyes. ; ordrng 1 WP2182179 (Cam) and 1 WPW10329686 (Cam) and 1 W10823377 (Ice door) and 1 W10757851 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44119
Corina B
Job Details: 10/11/2022
Replaced the harness and leveled the washer. Ran a calibration. Opt test ok.
We serviced a
KENMORE REFRIGERATOR
Model 596.710031
Near Shaker Heights, OH 44122
Jason N
Job Details: 10/11/2022
"Cc unit not cooling Found both sections at room temperature. Checked compressor status. Found compressor not running, can hear start relay overload clicking and humming. Amp draw on compressor start reading 10.1A steady before overload trips. Compressor is locked, will need replaced. Customer also wants freezer door gasket replaced. Quoted customer for total repair. Collected service call, customer is going to take some time to think about it. ; ordrng 1 W10309990 (Compressor) and 1 WP12550107Q (Gasket), used 1 WPW10143759 (DRIER) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 596.72383411
Near Lorain, OH 44052
Angel
Job Details: 10/11/2022
"Cc that the ff section was not cooling. Verified and evaporator on ff section was completely frosted up. Unit will need harness with thermistors, control board and drip pan. Gave customer estimate and she said she will think about it and if anything she would call back to continue with repair. Opt test ok.; ordrng 1 W10837236 (Harness) and 1 W10807590 (Control board) and 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Marie V
Job Details: 10/11/2022
"Cc that the unit is not staying. Confirmed it did not want to start. When verify power, it had 60 V on terminal block . Called cust to show him and then it got 120V. I was able to start unit. Is missing voltage on line 1. Could not duplicate issue again, after unit stared. I verify ohms on power cord. All good. Cust will call electrician."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Elyria, OH 44035
Marie V
Job Details: 10/11/2022
Cust pulled unit out. Cc that fresh food section is not cooling and freezer gets cold but not freezing. Fresh food section is at 54* and freezer at 26*. And 0 at the bottom. Found freezer evaporator is full with ice. Control is sending voltage in but harness is open. Ordering harness and Ui. ; ordrng 1 W11546681 (Harness) and 1 W11216949 (Panel)
We serviced a
MAYTAG DISHWASHER
Model MDB6769AWS3
Near Hiram, OH 44234
Brian M
Job Details: 10/11/2022
Cc unit not functioning Found error for communication Needs ui and control ; ordrng 1 WPW10254842 (panel-cntl) and 1 WPW10285180 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Pepper Pike, OH 44124
Joe O
Job Details: 10/11/2022
Installed gasket. Steamed gasket. Op test ok
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Mentor, OH 44060
Dan H
Job Details: 10/11/2022
"Customer complaint that unit is leaking, confirmed, unit needs new valves and dose pump; ordrng 1 W11316271 (Dose pump) and 1 W11316256 (Valve) and 1 W11316255 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Columbia Station, OH 44028
David R
Job Details: 10/11/2022
"Parts came as soon as I was leaving. Replaced drain pump, found drain hose clogged a little. Blew out with nitrogen. Hose was not at a loop by garage disposal. Corrected. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model LER4634EQ0
Near Maple Heights, OH 44137
David R
Job Details: 10/11/2022
"Cc unit keeps cutting off. Found wire going directly to each other instead of thermostat. Burnt wires on connectors. Element bending. Let customer know whoever did this couldve caused a fire. I corrected all wires and replaced cutoff kit and element from t/s. Also customer needs to get vent cleaned. She called for service for that while I was in home. As far as dryer, good to go. Op Test Ok. ; used 1 279838 (ELEMENT), and 1 279769 (THERMAL CUTOF) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near North Olmsted, OH 44070
Angel
Job Details: 10/11/2022
Cc that top oven is not turning on. Verified and ignitor is not kicking on ohmed out ignitor and its opened. Unit needs ignitor replaced. Replaced ignitor tested oven opt test ok.; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MVWC500VW1
Near Garfield Heights, OH 44125
David R
Job Details: 10/11/2022
Cc unit not working. Broken lid switch. Bypassed to get water out. Will need lid switch. ; ordrng 1 WP8318084 (Lid latch)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Maple Heights, OH 44137
Corina B
Job Details: 10/11/2022
"CC that the unit will not turn on, after replacing the fuse. Confirmed. Checked power to the terminal block 0 volts. Checked the wires from the fuses, 240 volts. Checked the outlet 0 volts. Will need to replace the outlet by an electrician. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBW3
Near Shaker Heights, OH 44120
Jason N
Job Details: 10/11/2022
"Cc unit not powering on Customer stated the unit does not power on, they just moved in. Found unit unplugged under sink. Plugged in unit and powered on. Ran quick wash test to ensure all functions are operating properly. op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ravenna, OH 44266
Brian M
Job Details: 10/11/2022
Installed harness and door OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland, OH 44109
David R
Job Details: 10/11/2022
"Replaced door fill tube, connector tube and dual valve. Found heater on fascia and icemaker is shorting and causing burn marks everywhere. Let customer know, said the brown spot was there when bought scratch and dent. Let her know what shorted. Ordering ice box assembly, heater, tube, fascia, cover, replace icemaker on return; ordrng 1 W11242954 (Ice box assembly) and 1 WPW10553630 (Fascia) and 1 WPW10598013 (Cover) and 1 W10815476 (Fill tube) and 1 W11087201 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parma, OH 44134
David R
Job Details: 10/11/2022
"Customer did not answer. Called office, office called and customer rescheduled.** customer will need POP before coming out ; schdld next appmnt for 10/18 TUE 2-5"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB07
Near Streetsboro, OH 44241
Brian M
Job Details: 10/11/2022
Cc no cool in ff section Found evap frosted over Ran diagnostics found unit able to defrost Replaced jazz board OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL DRYER
Model LDG9606AAE
Near Parma, OH 44134
David R
Job Details: 10/11/2022
Replaced blower wheel assembly. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Streetsboro, OH 44241
Brian M
Job Details: 10/11/2022
Cc unit frosted up in freezer Found top of gasket not sealing Adjusted gasket Unit is sealed now Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Aurora, OH 44202
Brian M
Job Details: 10/11/2022
Cc that frost built up in freezer Found unit cleaned up Advised that it may have been caused by door being propped open some Advised to watch
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near North Royalton, OH 44133
David R
Job Details: 10/11/2022
"Cc unit leaking left side. No error codes. Feet sitting flat on ground. Raised up front leveling legs. Took off door gasket and reset just in case was off a little. Vent is good. Ran unit 20 mins, then started leaking. Covered up vent from inside to make sure and isolate that wasnt it. Seems like when the middle rack arm is moving. Is when its getting water coming from left side. Ordering gasket, seal and spray arm. ; ordrng 1 W11483553 (Door gasket) and 1 W11606677 (Seal) and 1 W11043452 (Manifold) and 1 W11627525 (Spray arm)"
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Strongsville, OH 44136
David R
Job Details: 10/11/2022
Cc rattling noise. Customer did say that she found party beads from a necklace in vent trap. Took off vent assembly. Found broken beads laying at bottom. Corrected and took them out. Ran dryer. Good. No noises besides the normal. Op Test Ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Parma, OH 44129
Manny
Job Details: 10/11/2022
"Replaced control, noticed no airflow to ff, found evap covered in ice, steamed (32mins) tested components everything checked out, set unit to force defrost heater working properly, advise customer to allow 24 hours for temps to equalize and to place a water bottle in the fz and once frozen he can start loading it up, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ00
Near Bedford Heights, OH 44146
Manny
Job Details: 10/11/2022
"Cc unit frosting up in fz, verified and found slides really hard and when door closes sometimes the slides gets stuck not allowing the door to close all the way; ordrng 2 WPW10120018 (slide rail (frz))s and 1 W10830189 (gasket-fip) and 1 W10443315 (gasket-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Mentor, OH 44060
Dan H
Job Details: 10/11/2022
"Customer complaint of frost build up, no frost in freezer, doors are sealing, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG RANGE
Model MER8600DH
Near Mentor, OH 44060
Dan H
Job Details: 10/11/2022
"Installed new element, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Solon, OH 44139
Joe O
Job Details: 10/11/2022
Could not pull unit out. Unit hitting bottom of counter top and floor. Customer needs to have unit uninstall and then will have to installed after repair. Customer to contact after unit uninstalledLeft parts for repair; O-emld tckt
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Mentor, OH 44060
Dan H
Job Details: 10/11/2022
"Installed new heater, op test good"
We serviced a
KITCHENAID COMPACTOR
Model KUCC151DWH2
Near Solon, OH 44139
Brian M
Job Details: 10/11/2022
Cc of unit making noise Found spindles to need grease Added grease that customer had OP Test Ok
We serviced a
ELECTROLUX DRYER
Model EFME517STT0
Near Aurora, OH 44202
Joe O
Job Details: 10/11/2022
Cc: long dry timesFound low air flow at outside vent. Pulled unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found a lot of lint build up behind unit. Found unit has good heat and air flow at back of unit. Reconnected vent. Pushed unit back in. Checked outside air flow. Found air flow returned. Op test ok
We serviced a
GE DISHWASHER
Model GSD2400N00WW
Near North Ridgeville, OH 44039
Angel
Job Details: 10/10/2022
Replaced coupler tested unit to make sure it was draining and it drained. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Amherst, OH 44001
Marie V
Job Details: 10/10/2022
"Cc that the unit is leaking. Ran diag, found error code f0e4 spin limited by water temperature , f2e1 ui stuck button , f3e2 water inlet Tempe. Tilted unit found water was leaking from gearcase. Will order tub as well. Cant tell if is just the gearcase or a crack on it. Will order parts needed. Took pics of water leak on gearcase. F0E4 , f2e1 , f3e2 ; ordrng 1 W11219115 (Tub) and 1 W11393685 (Gearcase) and 1 W11172234 (Water valve)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brook Park, OH 44142
Manny
Job Details: 10/10/2022
"Cc unit not working, found unit in an emergency drain, cleared code and ran test cycle pump just hums, replaced pump, opt test ok noticed console cracked on top, unit needs console replaced ; ordrng 1 W11478526 (Console)"
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Lorain, OH 44053
Marie V
Job Details: 10/10/2022
"Cc that unit did like a sheet of ice but it was small, after that never did ice. Water coming in is very slow. Called BJ help me diag, removed filter, and water flow got way better. Filter was clogged up. Allowed to make a sheet of ice in about 20 min, it worked. It filled back up and stared making another sheet of ice. Advice cust to replace filter. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Wellington, OH 44090
David R
Job Details: 10/10/2022
"Cc unit wouldnt spin, noise from back of unit. Explained to customer that last time I was here. Advised for using more zip ties or putting styrofoam to help brace the drain hose. No error codes. Replaced actuator. Ran diagnostics, good. All components working. Ran a Quick Wash and a drain and spin. All components working. Advised of not overloading and using correct cycles. Could cause unit to not complete cycle. Unit is good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Strongsville, OH 44149
David R
Job Details: 10/10/2022
"Replaced heater. Ran diagnostics, good. Op Test Ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44118
Joe O
Job Details: 10/10/2022
Installed element p. Tested. Op test ok
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Beachwood, OH 44122
Joe O
Job Details: 10/10/2022
Cc: not heating properlyTested bake element. All Elements are heating. Ran test bake to 350. During preheat unit display temp was spot on with thermal coupler. Unit pre heated to 367 degrees. Unit averaging 360 degrees. Whirlpool states within 16 degrees is normal. Advised customer on how to calibrate and its only averaging 10 over. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Middleburg Heights, OH 44130
Manny
Job Details: 10/10/2022
"Cc unit squeaking after runs for a while, verified and heard a squeaking as the unit got hot, took apart and motor is overheating, unit will need drive motor.; ordrng 1 W11549461 (Drive motor)"
We serviced a
WHIRLPOOL RANGE
Model GY397LXUQ04
Near Middleburg Heights, OH 44130
Manny
Job Details: 10/10/2022
"Installed keypad, ran test all keys functional. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7000WO
Near Elyria, OH 44035
Gabriel P
Job Details: 10/10/2022
Found lots of parts with oil and damage ordering parts needed ; ordrng 1 W10754161 (Rotor) and 1 W10754448 (Shifter) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W11393685 (Gearcase) and 1 W10752283 (Agitator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/10/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/10/2022
"Replace icemaker,but the other icemaker was not received to customer,opt test ok also pressure to high ordering a regulator ; ordrng 1 W10786952 (Regulator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Strongsville, OH 44136
David R
Job Details: 10/10/2022
"Cc unit not cleaning. Water is going into unit. Can hear a slight hum from motor. Ran diagnostics, got F4E3 error code. Pump getting power but not working. Will need to replace wash motor. ; ordrng 1 W11085683 (Pump motor)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Strongsville, OH 44136
David R
Job Details: 10/10/2022
"Cc unit smell, customer took some of unit apart but put back together before we came. Let customer know standing water in bottom of tub is normal. Customer is taking off agitator to clean under. Advised using afresh to clean. Can try bleach and vinegar. Can look up online as well to check out what else can be done. Ran diagnostics, unit is good. SVC only"