Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7438 customer reviews

Paul H.

Paul H.

MVWC565FW0 MAYTAG WASHER Gear case is making grinding noise,ordering parts ; ordrng 1 W11035751 (GEARCASE ), schdld next appmnt for 3/6 TUE

Near Lowell Ave, Lorain, OH 44055
Corina B.

Corina B.

JGS8850BDB JENN-AIR RANGE C that the bake and broil do not work and smells gas. Turned the broil on light on high and low. Checked the bake the ignitor was weak. Replaced the ignitor from t/s. Heated oven to 350*. Optest ok. ; used 1 12400035 (IGNITOR) Job Cmpltd

Near Edgehill Rd, Cleveland Heights, OH 44106
Paul H.

Paul H.

WFG505M0BS3 WHIRLPOOL RANGE Replaced board and console, new door panel was damaged, have to reorder; ordrng 1 W11176456 (DOOR/GLASS), schdld next appmnt for 3/6 TUE

Near Broadway Ave, Lorain, OH 44052
Corina B.

Corina B.

MVWX500XW2 WHIRLPOOL WASHER CC that there is white residue on dark clothing. Advised cust to use 1-2 tablespoons of detergent and 6-8 bath towels equals a full load. Ran a normal load and a drain spin. Optest ok. ; Job Cmpltd

Near Delaware Dr, Cleveland Heights, OH 44106
Corey L.

Corey L.

WED9200SQO WHIRLPOOL DRYER Installed cutoff kit, op test good; Job Cmpltd

Near E 41st St, Newburgh Heights, OH 44105
Corey L.

Corey L.

WMH53520CH5 WHIRLPOOL MICROWAVE Customer complaint microwave door is broke, found crack on left side of the mw door, will need door replaced to fix, customer is reaching out to whirlpool Job Cmpltd,

Near Albion Rd, Shaker Heights, OH 44120
Chad  P.

Chad P.

MVWB750WQ1 WHIRLPOOL WASHER Installed bearing kit. Op test ok. ; Job Cmpltd

Near Lyon Ln, Strongsville, OH 44149
Corey L.

Corey L.

KGRT607HWH4 KITCHENAID RANGE Replaced oven igniter, op test good; Job Cmpltd

Near Wellington Rd, Cleveland Heights, OH 44118
Paul H.

Paul H.

KUDI24SEWH5 WHIRLPOOL DISHWASHER Grinding sound, disassembled, couldn’t find anything, reassembled, no sound, op test ok. Job Cmpltd

Near Chapel Ct, Amherst, OH 44001
Corina B.

Corina B.

WFG320M0BS3 WHIRLPOOL RANGE Replaced the board, board blew a resistor or a capacitor. Checked the wires, no shorts. Outlet is good with tester. Called tl Gary/David file # 7721395692 had me check the r/WH wires 390ohms p/p 1080 ohms said to replace the wire harness and the control. Checked the outlet with the meter the ground wire has the 120volts. Will need an electrician to replace the plug. Called SM to order parts.; ordrng 1 W11126814 (CONTROL), schdld next appmnt for 3/12 MON

Near E 108th St, Cleveland, OH 44108
Macaulay G.

Macaulay G.

WRT311FZDW01 WHIRLPOOL REFRIGERATOR Replaced freezer door. Seals better than previous one. Door did not come with Whirlpool logo. Office to order nameplate. Customer will install.; ordrng 1 WPW10481434 (nameplate)

Near Crocker Rd, Columbia Station, OH 44028
Chad  P.

Chad P.

110.29822801 KENMORE WASHER Found suspension springs worn out. Pads and balance ring check good. Needs springs replaced. Cust will install. No need to r turn. ; ordrng 3 WP63907 (SPRING)s

Near Deer Run, Brecksville, OH 44141
Gail V.

Gail V.

MAYTAG WASHER MVWB855DC2 Ran diag. Fault code for pressure system fault. Checked pressure hose and dome. Dome was plugged up. Used small drill to clear hole in dome. Reassembled and ran calibration and auto test. Op test ok.; Job Cmpltd,

Near Rushmore Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

GE WASHER GTWN4250DWS The suspension is getting weak. The bearings are also making sounds. The unit needs new suspension and mode shifter.; ordrng 2 WH16X10158 (rod & spring asm)s and 2 WH16X10159 (rod & spring asm)s and 1 WH38X10019 (shaft and tube asm), schdld next appmnt for 3/6

Near Davis Rd, Perry, OH 44081
Paul H.

Paul H.

WFW85HEC1 WHIRLPOOL WASHER Errors code f9e1,f3e1,f5e2,ran diagnostics ,there was alot of dog hair all around the filter that was causing not to drain properly, cleared and tested, op test ok. Broke a wire tie clip while repairing, ordering replacement, no return visit needed, customer will install, part not on breakdown, customer said don’t worry about it.; Job Cmpltd

Near Squires Ct, South Amherst, OH 44001
Macaulay G.

Macaulay G.

FGID2466QF FRIGIDAIRE DISHWASHER Could not get dishwasher to drain. Cleared drain tube. Drained properly. Advised customer to use a dishwasher cleaner. ; Job Cmpltd

Near Downing Ct, Berea, OH 44017
Macaulay G.

Macaulay G.

KFCS22EVMS5 WHIRLPOOL REFRIGERATOR Valve is not closing completely after dispensing. Office to order valve. ; ordrng 1 WP12544124 (valve), schdld next appmnt for 3/8 THU

Near Westwood Blvd, Columbia Station, OH 44028
Tim G.

Tim G.

MAYTAG WASHER MVWB835DW1 Complaint that the unit will not turn on. Checked and found 120vac at the outlet and main control. Found the status led flashing indicating 5vdc present. Checked the UI and found a failed spot on board (see pic). Unit needs UI. Tech also talked with the customer about the height of his drain hose that it could cause issues down the road and that it should exceed 36”. Customer at this time has no other option. ; ordrng 1 W10861510 (console), schdld next appmnt for 3/6 TUE

Near Winchell Rd, Mantua, OH 44255
Brian B.

Brian B.

WHIRLPOOL DISHWASHER WDF520PADM Replaced main control. Ran test cycle. All pads and functions now working.; Job Cmpltd,

Near Maile Ave, Lakewood, OH 44107
Brian B.

Brian B.

WHIRLPOOL DISHWASHER WDF520PADM Replaced main control. Ran test cycle. All pads and functions now working.; Job Cmpltd,

Near Detroit Ave, Cleveland, OH 44113
Brian B.

Brian B.

JENN-AIR DISHWASHER/B-IN JDB1100AWW Replaced wash impeller. Ran test cycle. Op test ok.; Job Cmpltd,

Near Prestwick Cross, Westlake, OH 44145
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 I/m not making ice. 120v to unit. Jumped t to h. Motor not running. Will give est on new I/m. Replaced from t/s. Cycled and filled Icemaker. Op test ok.; used 1 W10377151 ([Alt for W10882923) from stock, Job Cmpltd,

Near Winding Creek Ln, North Olmsted, OH 44070
Brian B.

Brian B.

KITCHENAID WALL OVEN KEBS109BWH00 Cc oven wasn’t working. Found open control panel thermal fuse. Replaced from t/s. Checked cooling fan and tested oven. Optest ok.; used 1 WPW10545255 (FUSE-THRML) from stock, Job Cmpltd

Near St Andrews Ct, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

MAYTAG SXS REFRIGERATOR MSF25C2EXB00 The drain is frozen cust will thaw the unit to fix it ; , Job Cmpltd,

Near E 324th St, Willowick, OH 44095
Paul H.

Paul H.

FGHF2366PF8A FRIGIDIARE REFRIGERATOR Unit has insulation issue with back wall of cabinet, has a bulletin, will require “pad kit”, informed SM, gave me part number; ordrng 1 5303918784 (PAD KIT ), schdld next appmnt for 3/7 WED

Near S Lake St, Amherst, OH 44001
Macaulay G.

Macaulay G.

WTW8040DW0 WHIRLPOOL WASHER Gear case shaft teeth are completely rounded off as well as the teeth inside of the wash plate. Office to order gear case, wash plate, and bolt.; ordrng 1 W10752187 (screw) and 1 W10775188 (washplate) and 1 W10811956 (drum assy), schdld next appmnt for 3/5 MON

Near Kelsey Ln, Strongsville, OH 44149
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR WRS571CIDM The compression fitting is leaking. I tried the tighten it but it is corroded n needs replaced along with the saddle valve it will not shut off all the way.; Job Cmpltd,

Near Bryn Mawr Ave, Wickliffe, OH 44092
Jeff M.

Jeff M.

KITCHENAID DISHWASHER KDTM354DSS4 Something was spilled behind the handle and the door making a popping noise cleaned tested good; Job Cmpltd,

Near Edgecliff Dr, Euclid, OH 44123
Jeff M.

Jeff M.

KITCHENAID DISHWASHER KDTM354DSS4 Something was spilled behind the handle and the door making a popping noise cleaned tested good; Job Cmpltd,

Near Edgecliff Dr, Euclid, OH 44123
Jeff M.

Jeff M.

KITCHENAID REFRIGERATOR KRFF507EWH01 Turned the unit off for 3 mins lights came back on.; Job Cmpltd,

Near St Andrews Dr, Highland Heights, OH 44143
Paul H.

Paul H.

GFE29HSDHSS GE REFRIGERATOR Replace evap fan,main board, updated software with provided SUM, opt test good.; Job Cmpltd

Near Deer Run Dr, Lorain, OH 44053
Corina B.

Corina B.

WDT710PAYM6 WHIRLPOOL DISHWASHER CC that that the unit leaking. Started unit let run for 30 minutes. Found the vent is leaking. Will need a new vent, gasket and deflector. Cust needs to call whirlpool to get an auth. Before ordering parts. Called SM to order parts. ; ordrng 1 WP8269259 (gasket) and 1 WPW10274926 (deflector) and 1 WPW10428211 (vent)

Near Brighton Rd, Bratenahl, OH 44108
Jeff M.

Jeff M.

MAYTAG REFRIGERATOR MRT118FFFM01 Fridge door sliding against the switch. I try to explain where there’s nothing I can do.; Job Cmpltd,

Near Mayfield Rd, South Euclid, OH 44121
Gail V.

Gail V.

MAYTAG WASHER MVWX655DW1 The unit is a h.e washer the cust was expecting machine to run like her old washer filled with water. I explained the washer process. Unit op tested good ; Job Cmpltd,

Near Stonecreek Dr, Mayfield Heights, OH 44143
Jeff M.

Jeff M.

MAYTAG WASHER MVWX655DW1 The main control is getting power but the unit is not responding no light. The unit needs a new control ; ordrng 1 W11116592 (CONTROL ), schdld next appmnt for 3/2 FRI 8-12,

Near 5th St, Fairport Harbor, OH 44077
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRS322FDAM04 The lights r out the led control is getting power. The unit needs new lights ; ordrng 1 WPW10515057 (LED LIGHT) and 1 WPW10515058 (LED CONTROL LIGHT), schdld next appmnt for 3/5 MON 8-12,

Near Village Dr, Mentor, OH 44060
Jeff M.

Jeff M.

AMANA WASHER NTW4516FW1 The unit is set to hot and the water temp is 65 the water is hooked up right the water valves r work correctly. Unit needs a new control ; ordrng 1 W11124710 (CONTROL ), schdld next appmnt for 3/5 MON 8-12,

Near Brentwood Dr, Painesville, OH 44077
Arthur V.

Arthur V.

GE DRYER Found unit needs top bearing replacement kit. No model or serial number. Tag is missing. Problem may have been from over loading dryer. ; ordrng 1 WE49X20697 (BEARING KIT ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Knollwood Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

MAYTAG WASHER MVWC415EW0 Replaced shield and top cover. Cleared all error codes ( there were none ) cycled unit washed drained and spun out. Op test is good. ; Job Cmpltd,

Near E Center St, Conneaut, OH 44030
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR WRF989SDAM00 Replaced heater and water tube. Customer to monitor; Job Cmpltd,

Near E Underridge Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

MAYTAG DISHWASHER MDB4949SDZ0 Found no voltage to unit. Found top outlet with voltage. Reinserted power cord into a different outlet and unit started right up. Cust needs a electrician to repair outlet. Unit op test good ; Job Cmpltd,

Near Howard Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

FRIGIDAIRE WASHER FAFW3511KR0 Replaced dispenser. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Padanarum Rd, Geneva, OH 44041
Arthur V.

Arthur V.

KENMORE RANGE 790.73433314 , Found ignitor open. Needs replaced. Replaced bake ignitor. Op test good. ; used 1 12400035 (IGNITOR) from stock, Cllctd , Job Cmpltd,

Near Hawley Dr, Geneva, OH 44041
Robert A.

Robert A.

AMANA DRYER ALE565SAW Installed element and fuses, ran unit, watched cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Lanese Dr, Windsor, OH 44099
Robert A.

Robert A.

WHIRLPOOL RANGE WFG320M0BB0 Tightened light bulb, op test ok; Job Cmpltd,

Near Parkway Dr, Deerfield, OH 44411
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT720PADM3 Ran diagnostics, 4-3, 7-1, found 120 vac at controll, and motor, motor not running, needs sump asm, ; ordrng 1 W11124384 (SUMP) and 2 WPW10503548 (CLIP)s, schdld next appmnt for 3/5 MON !,

Near Pelham Ln, Kent, OH 44240
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTE334DSS0 Ran diagnostics, cold water code, owi shorted, checked harness and connections, good, watched cycle, diverter not moving, lower spray arm did not move, but moves free, needs sump; ordrng 1 WPW10455261 (SUMP) and 1 WPW10705575 (OWI SENSOR), schdld next appmnt for 3/5 MON ! [**],

Near Edson Rd, Kent, OH 44240
Robert A.

Robert A.

MAYTAG DRYER MGDC200XW2 , Installed timer, ran auto dry, unit heating, op test ok; Job Cmpltd,

Near Fieldstone Dr, Kent, OH 44240
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDF560SAFM2 Ran diagnostics, no heat, watched cycle, no power to heater, connections good, needs control; ordrng 1 W11087212 (CONTROL), schdld next appmnt for 3/5 MON !,

Near Janet Dr, Streetsboro, OH 44241
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRMF606ESS01 Recovered refrigerant, replaced ff evap, fan, harness, drier, pulled 28”vac w/pump, watched 15 min, no change, charged 6oz r134a, unit cooling, ran test 4, good, op test okRemoved pantry control, found harness coroded, needs pantry door; ordrng 1 W10815671 (PANTRY DRAWER), used 1 TJAF1200 (CHARGE TUBE), 1 W10896689 (5/4COUPLER), and 1 W10896709 (6/6COUPLER) from stock, schdld next appmnt for 3/5 MON !,

Near Willowbrook Cove, Aurora, OH 44202
Tim G.

Tim G.

JENN-AIR COOKTOP ELE JEC9530BDB , Complaint that the upper left burner is not working. Checked and found burner open. Quoted customer for repair and ordering part. ; ordrng 1 WP74011005 (element 2 125.00), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/5 MON !,

Near Lost Trail, Chagrin Falls, OH 44023
Corina B.

Corina B.

MGT8720DE02 maytag range CC that the unit caught fire. The top door to the unit on the right side is melted. Removed the covers to both igniters, good. Removed the cover to the burner assembly and there is a lot of grease in the panel. Reomed the back cover and the control and wires are good. Turned unit on both ovens heated. Call whirlpool safety team, was on hold for over 20 minutes. SM is going to call and give them my number if needed to talk to me. ; ordrng 1 W10719623 (glass-door

Near E 130th St, Cleveland, OH 44108
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR KFIV29PCMS01 Installed new EVAP fan motor and harness, op test good. ; Job Cmpltd,

Near Lucky Bell Ln, Chagrin Falls, OH 44023
Corey L.

Corey L.

FFGF3047LSH frigidaire range Replaced spark module, op test good; Job Cmpltd

Near Twilight Dr, Seven Hills, OH 44131
Chad  P.

Chad P.

FCED3000ES0 FRIGIDAIRE DRYER Belt replaced. Op test ok. ; Job Cmpltd

Near Bella Dr, Cleveland, OH 44119
Macaulay G.

Macaulay G.

WFE540H0AE0 WHIRLPOOL RANGE Replaced control. Oven light operates appropriately now. Bake element not heating evenly. Office to order bake element. ; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 3/6 TUE

Near Morgan Cir, North Ridgeville, OH 44039
Gail V.

Gail V.

ELECTROLUX REFRIGERATOR EI28BS56IBA Found holes melted in top of liner above light bulbs. Will not affect operation. Advised customer that warr co will be notified and will decide next step. Also, found ice formation and leaking behind ice box assembly. Will need seal kit to repair that. Called frig TL to get part # of seal kit. On hold for 20 minutes. Office to research part # for seal kit .Office to r/s if covered.;

Near Tanglewood Ln, Bay Village, OH 44140
Chad  P.

Chad P.

KEBS107SBL04 WHIRLPOOL WALL OVEN Found thermal open. Needs replaced. Cust will order part and call us back when he has it to set up install date.

Near Northvale Blvd, Cleveland Heights, OH 44112
Corey L.

Corey L.

WDT780SAEM2 WHIRLPOOL DISHWASHER Replaced spray arms, advised customer to run hot water in the sink before starting dishwasher for better results; Job Cmpltd

Near Panorama Dr, Seven Hills, OH 44131
Paul H.

Paul H.

WTW5000DW1 WHIRLPOOL WASHER Replaced CNTRL board,ran auto test,all good ; Job Cmpltd

Near Kansas Ave, Lorain, OH 44052
Corey L.

Corey L.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR Customer complaint unit has frost on back of ff section, confirmed frost built up top left corner behind ice maker, temps were ff 32 degrees and 0 in frz, unit was set to coldest setting 33 degrees set ff section temperature to recommended 37 degrees, found service pointer W10545062 matching unit symptoms connected cubes and ice build up see pics for ice maker double filling, also found another service pointer W10545058 addressing the frost on the top left corner ordering a new revised rear seal and adapter kit; ordrng 1 W10612142 (adapter) and 1 W10639002 (cntrl-elec), schdld next appmnt for 3/12 MON

Near Hastings Dr, Seven Hills, OH 44131
Corina B.

Corina B.

KDFE104DWH5 KITCHENAID DISHWASHER CC that the unit is not washing the dishes. Ran diag no code. Ran a calibration. Advised the cust to run the hot water in the sink before starting the dw. Started a normal cycle with 4 cups in each corner, filled with water. Optest ok. ; Job Cmpltd

Near Summit Dr, Mayfield Heights, OH 44124
Macaulay G.

Macaulay G.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR Replaced water reservoir. Purged over 3 gallons of water through dispenser. Water is still slightly cloudy. Since this issue started near the time of last filter replacement, advised customer to call manufacturer for filter exchange. ; Job Cmpltd

Near Song Bird St, Elyria, OH 44035
Chad  P.

Chad P.

MVWX655DW0 MAYTAG WASHER Found Thermistor on valve assy out of range. Needs valve assy replaced. ; ordrng 1 W11127358 (VALVE ASSY), schdld next appmnt for 3/6 TUE

Near W 114th St, Cleveland, OH 44111
Tim G.

Tim G.

FRIGIDAIRE RANGE FGGF3042KFJ Complaint that the unit will not heat after hearing a pop sound. Checked and tested unit in a bake cycle and found no power to ignitor. Unplugged unit and checked valve to find less than 1ohm. Tested power out of board between pin 1-5 for bake and N. Found 0vac but between pins 2-5 for broil 120vac with broil on. Unit needs control; ordrng 1 316419342 (overlay. 20.70) and 1 5304509231 (ERC. 101.20), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 3/5 MON !,

Near Barrington Rd, University Heights, OH 44118
Gail V.

Gail V.

WHIRLPOOL DRYER WED4616FW0 Complaint that the unit will not start. Checked and confirmed the complaint and found the interior light not coming on. Checked power at terminal block and found the L1 connection to have come loose due to a Cross threaded screw. Was able to make repair by using a new screw for that terminal block and make all connection tight. Tested unit, op test good. Cust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Near Daleford Rd, Shaker Heights, OH 44120
Tim G.

Tim G.

WHIRLPOOL MICROWAVE JMW3430WS02 Complaint that the door has to be pushed in in order to start the unit. Checked and found the upper switch broken and needing replaced. Ordering the interlock asm and arm asm; ordrng 1 W11033422 (INTERLOCK ASM) and 1 WPW10128850 (arm), schdld next appmnt for 3/5 MON

Near Bramley Ct, Chagrin Falls, OH 44022
Tim G.

Tim G.

JENN-AIR DISHWASHER JDB8200AWS3 Installed new dispenser and ran a service diagnostics cycle to check op, op test good. ; Job Cmpltd,

Near Bramley Ct, Chagrin Falls, OH 44022
Corina B.

Corina B.

WFG505M0BS3 WHIRLPOOL RANGE CC that when plugging unit in the control had a popping sound then black smoke came out of the control. Removed the control and found a relay caught on fire. Will need a new control. The connectors look good. Called SM to order part . ; ordrng 1 W11126814 (MAIN CONTROL), schdld next appmnt for 3/5 MON

Near Richmond Rd, Lyndhurst, OH 44124
Paul H.

Paul H.

MVWX655DW1 MAYTAG WASHER Ran diagnostics, no errors, ran auto test, tested fine, started a wash, seems to be a pressure issue in the valve assembly, ordering; ordrng 1 W11127357 (VALVES AND HOUSING), schdld next appmnt for 3/5 MON

Near E 35th St, Lorain, OH 44055
Paul H.

Paul H.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Defrost drain had been clogged, cleared, op test ok.; Job Cmpltd

Near Berkshire Ave, Avon, OH 44011
Macaulay G.

Macaulay G.

WDT730PAHZ0 WHIRLPOOL DISHWASHER After replacing control, 120 vac is now being sent to motor but motor is not responding. Found that motor has open winding. Office to order sump and motor assembly.; ordrng 1 W11085683 (pump&motor), schdld next appmnt for 3/2 FRI

Near River Rd, Olmsted Falls, OH 44138
Chad  P.

Chad P.

MVWX655DW0 MAYTAG WASHER Cc that unit is walking and does not seem to finish spinning out. Ran diagnostics. No related faults. Drive system checks good. Suspension checks good. Ran service test mode. No faults. Calibrated and ran unit with a load. Slight vibration in high speed spin. Leveled out ft foot. Op test ok. ; Job Cmpltd

Near Boxwood Cir, Brooklyn, OH 44144
Corina B.

Corina B.

WGD7300DW1 WHIRLPOOL DRYER Replaced the water valve and the hose. Optest ok. Cust want to replace the rear panel due to there being rust on it; ordrng 1 280043 (rear,panel) schdld next appmnt for 3/6 TUE

Near Ruby Ln, Warrensville Heights, OH 44128
Corey L.

Corey L.

MVWB300WQ1 MAYTAG WASHER Customer complaint unit is not draining, has to do a second drain and spin to achieve desired drain, ran diagnostics, no stored faults, ran 5 min automatic test cycle, all functions operating as designed, unit filled to minimum water level and while draining the sink filled up to drain hose and a good bit of water siphoned back into basket, advised customer to remove screen slowing down drain, customer already has mesh screen installed around washers drain end, called techline, was on hold 30 minutes must be to lunch, tech needs to move on, found service pointer for bleach compartment replacement that has another drain port, this most likely not remedy customer complaint, advised customer fabric softener needs to be diluted with water, will try to contact techline when tech returns if problem persists; ordrng 1 WPW10187307 (dispenser), schdld next appmnt for 3/2 FRI

Near Longvale Ave, Maple Heights, OH 44137
Paul H.

Paul H.

KHWS01PWH0 KITCHENAID WASHER Attempted to run service cycle, not latching, will need latch assembly, ordering part, no return visit needed, customer will install ; ordrng 1 WP8182634 (latch)

Near Long Cove, Avon Lake, OH 44012
Paul H.

Paul H.

WTW8500DC0 WHIRLPOOL WASHER Ran diagnostics, no errors, ran test 51, good, checked suspension, good, however fits pointer W11042572, needs kit, ships from vendor ; ordrng 1 W11111464 (CONTROL KIT), schdld next appmnt for 3/5 MON

Near Berkeley Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

WRF560SEYM05 WHIRLPOOL REFRIGERATOR Water not dispensing. Found wire to valve was not connected. Connected wire and purged line. Tested ok.; Job Cmpltd,

Near Lake of the Falls Blvd, Olmsted Falls, OH 44138
Chad  P.

Chad P.

KSC24C8EYY02 KITCHENAID REFRIGERATOR Found evap fan not running. Has power. Spun by hand. Fan started. Does not match t.s. Needs fan replaced. ; ordrng 1 WP2315549 (FAN MOTOR), schdld next appmnt for 3/5 MON

Near Glamer Dr, Parma, OH 44130
Corina B.

Corina B.

MVWC565FW0 MAYTAG WASHER Replaced the control. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd

Near George Ave, Parma, OH 44134
Corina B.

Corina B.

WTW5000DW1 WHIRLPOOL WASHER Replaced the control. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd

Near Valley Rd, Cleveland, OH 44109
Corina B.

Corina B.

ASD2575BRB01 WHIRLPOOL REFRIGERATOR CC that the im is not working. Jumpered t-h im filled the water was pouring out at the front of the im. Removed im could not find a crack. Cycled the im again, good. The im was not sitting in the freezer straight. Optest ok. ; Job Cmpltd,

Near Melzer Ave, Cleveland, OH 44120
Corina B.

Corina B.

WDF110PABB4 WHIRLPOOL DISHWASHER CC that there is very little water that comes out. Ran diag no code ran a calibration, running as designed. Started a normal cycle, good. Advised cust to run hot water in the sink before starting the dw. Optest ok. ; Job Cmpltd

Near E 127th St, Cleveland, OH 44120
Corey L.

Corey L.

NTW4516FW2 AMANA WASHER , Customer complaint unit not operating, unit was unlevel, leveled unit, found basket filled to top, unit was on deep water, bulky items & sheets, unit was sensing load size, started pre selected cycle, found cold water valve closed, opened valve, valve failed, is leaking badly, advised customer load size 6-7 bath towels, about half way up the basket, to use only 1-2 tbsp of high efficiency detergent, customer will need to have water valve replaced, unit is operating as designed ; Job Cmpltd

Near E 151st St, #UP, Cleveland, OH 44120
Corey L.

Corey L.

WRS325FDAM04 WHIRLPOOL REFRIGERATOR I was able to removed old water filter, housing is good, replaced water filter, instructed customer on how to install, remove, and reset indicator, op test good; Job Cmpltd

Near Invermere Ave, Cleveland, OH 44122
Corey L.

Corey L.

WTW6600SB1 WHIRLPOOL WASHER Customer says noise got worse, ran manual test agitate and spin, had customer fill basket and start normal load, unit filled, unit advanced to wash cycle, agitated, advanced cycle to drain and spin, drain pump sounded like it was struggling to pump, removed basket found decent size clump of lint and string at outlet hose, cleared, replaced tub ring, op test good; Job Cmpltd

Near Lake Meade Drive, Orange, OH 44128
Paul H.

Paul H.

KSC24C8EYP02 KITCHENAID REFRIGERATOR Unit has old style RC evaporator, does not fall under S code for French doors, is under warranty per entitlement, only owes service call, system is “flat” due to leak in RC Evap, will require compressor, Evap, and drier; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (drier-uv) and 1 WPW10643261 (evaporator), schdld next appmnt for 3/5 MON

Near Gosford Dr, Avon, OH 44011
Paul H.

Paul H.

KMHS120ESS5 KITCHENAID OVEN Replace harness,open door and closed,boil cup water,opt test good ; Job Cmpltd

Near Lilac Ct, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

790.74232310 KENMORE RANGE Tested oven and burners. Could not smell any odors. Oven flame is burning properly. Found an orange/red colored residue on flame spreader. Cleaned spreader. Tested again. Customer said that it does not seem like there is as much of an odor. Job Cmpltd MGDB725BW0 MAYTAG DRYER Tested dryer. Could find an odor. Checked burner. All tested ok.; Job Cmpltd

Near Devonshire Dr, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

WTW5840BC0 WHIRLPOOL WASHER Replaced main control board. Ran calibration. Tested ok. ; Job Cmpltd,

Near Fowles Rd, Middleburg Heights, OH 44130
Chad  P.

Chad P.

WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Installed door. Op test ok. ; Job Cmpltd

Near Northcliff Ave, Brooklyn, OH 44144
Chad  P.

Chad P.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR Found water valve cracked in half. Needs Replaced. Also drip tray broken. Needs replaced also. ; ordrng 1 W10865826 (VALVE ASSY) and 1 W11209885 (DRIP TRAY), schdld next appmnt for 3/5 MON

Near Glencreek Ln, Strongsville, OH 44136
Chad  P.

Chad P.

WDT920SADM2 WHIRLPOOL DISHWASHER Found door misaligned. Corrected and ran normal wash. Op test ok. ; Job Cmpltd

Near Charles Ave, Parma, OH 44129
Chad  P.

Chad P.

WRT314TFDB00 WHIRLPOOL REFRIGERATOR Found unit in garage. Advised on operations when unit is in a none heated garage. Op test ok. ; Job Cmpltd

Near Tampa Ave, Cleveland, OH 44109
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Installed new led board and paddle, op test good. ; Job Cmpltd,

Near Janice Dr, Maple Heights, OH 44137
Tim G.

Tim G.

GE REFRIGERATOR CFCP1NIZASS Complaint that the unit makes a loud sound when running like an airplane when running. Checked and found the sound coming from the fz EVAP fan motor. Checked and found mounting screws loose causing vibration in return causing the sound. Tightened the screws, op test good sound now gone. ; Job Cmpltd,

Near Hemmington Blvd, Solon, OH 44139
Brian B.

Brian B.

ELECTROLUX REFRIGERATOR EI28BS56IBA Found holes melted in top of liner above light bulbs. Will not affect operation. Advised customer that warr co will be notified and will decide next step. Also, found ice formation and leaking behind ice box assembly. Will need seal kit to repair that. Called frig TL to get part # of seal kit. On hold for 20 minutes. Office to research part # for seal kit .Office to r/s if covered.; saved tckt [SdLink\305249a.pn

Near Tanglewood Ln, Bay Village, OH 44140
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found led lights strobing. Will need ac dc module and one secondary module. Office to order parts. Cust req 10-1 time frame.; ordrng 1 WPW10515057 (LED MODULE) and 1 WPW10515058 (AC/DC MODULE), schdld next appmnt for 3/2 FRI 10-1,

Near Belmar Blvd, Avon Lake, OH 44012
Brian B.

Brian B.

MAYTAG WASHER MVWC565FW1 Cc of washer leaking water. Found broken water valve. Office to order. Will r/s Customer.; ordrng 1 W11038689 (WATER VALVE), schdld next appmnt for 3/2 FRI !,

Near N Abbe Rd, Sheffield Lake, OH 44054
Brian B.

Brian B.

GE ICE MAKER PFSS6PKXESS I/m not working. Ran diag, no error codes for sensors or Icemaker. Reset power to unit. Ran I/m test cycle. Cycled and filled. Icemaker appears to be working. Advised customer to monitor and call back if not working.; , Job Cmpltd,

Near English Turn, Avon Lake, OH 44012
Brian B.

Brian B.

MAYTAG WASHER MVWB835DW0 Cc washer leaving soap streaks on clothes. Calibrated, ran diagnostics, ran auto test cycle, hard water test (120 ppm). All functions normal. Advised customer to try deep water cycle and to try a different detergent. Op test ok; Job Cmpltd,

Near Teasel Ct, Avon Lake, OH 44012
Brian B.

Brian B.

MAYTAG WASHER MAV8551AWW Replaced water valve. Ran test cycle. Optest ok.; Job Cmpltd,

Near Capri Ct, Avon Lake, OH 44012
Brian B.

Brian B.

MAYTAG DRYER MEDC215EW1 CC of not drying. Found lint from screen had fallen down into blower housing. Customer had already cleaned out housing. Removed and checked blower housing. Housing now clean. Checked airflow and vent. Checks good. Airflow now good. Ran test cycle. Op test ok; Job Cmpltd,

Near Palmer Ln, Avon, OH 44011
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRB322DMBW00 Replaced damper control. Tested unit. Op test ok.; Job Cmpltd,

Near Puth Dr, Avon, OH 44011
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRB322DMBW00 The unit is making a grinding sound. It the damper control. The motor is going bad and needs replaced ; ordrng 1 WPW10594330 (DAMPER ), schdld next appmnt for 3/1 THU 8-12,

Near Mentor Park Blvd, Mentor, OH 44060
Jeff M.

Jeff M.

ge REFRIGERATOR GFSS6KKXASS Removed the cover I cleared the drain I ohmed the temp sensor in the evap cover and it was out of range. The cover assy was needed. Installed new part unit op tested good ; Job Cmpltd,

Near Prouty Rd, Painesville, OH 44077
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR KFCS22EVMS8 Installed new part unit op tested good ; Job Cmpltd,

Near White Pine Ct, Mentor, OH 44060
Jeff M.

Jeff M.

KITCHENAID DISHWASHER KDPE234GPS0 The left side adjuster is broken I took pics. The left side needs rebuilt.; ordrng 1 WPW10195839 (STRAP) and 1 WPW10195840 (CLIP) and 1 WPW10250160 (CLIP) and 1 WPW10546503 (AJUSTER) and 1 WPW10588164 (HOUSING), saved tckt [SdLink\305293a.png],

Near Skytop Ln, Willoughby, OH 44094
Corina B.

Corina B.

KSSC48QVS02 KITCHENAID REFRIGERATOR CC that the im is not making ice. The light on the side wall flashes twice the pause. When the door flap is open or closed. Will need a new board. The ice bin handle is broken will need a new ice bin. Called SM to order parts. Could find complete ice bin SM to research. ; ordrng 1 W10757851 (cntrl-elec), schdld next appmnt for 3/5 MON

Near Pine Valley Dr, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

WHIRLPOOL DISHWASHER WDF760SADT The unit was not draining I took the pump out. Didn’t find any thing I used the vacuum n sucked the drain hose op test3d good ; Job Cmpltd,

Near Franklin Blvd, Highland Heights, OH 44143
Jeff M.

Jeff M.

JENN-AIR WALL OVEN JJW2830WP00 Installed new part unit op tested good ; , Job Cmpltd,

Near Autunm Ridge Dr, Chardon, OH 44024
Jeff M.

Jeff M.

WHIRLPOOL WASHER WTW5550XW0 The units wash plate is worn out and needs replaced ; ordrng 1 WPW10215115 (WASH PLATE), schdld next appmnt for 3/2 FRI 8-12,

Near Hanover Rd, Gates Mills, OH 44040
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF992FIFM00 The units Control software is out of date it is a 5.0.0 should be a 7.0.0. Also needs a new evap cover for the updated seal that come with the new cover ; ordrng 1 W10865825 (CONTROL ) and 1 W10889841 (EVAP COVER), schdld next appmnt for 3/2 FRI 8-12 [**],

Near Taylor Wells Rd, Chardon, OH 44024
Arthur V.

Arthur V.

MAYTAG REFRIGERATOR MFF2557HEW Unit not defrosting. Put into forced defrost. No good. Found heater good and defrost t stat open. Replaced with truck stock part. Op test good ; used 1 WP10442411 (THERMOSTAT) from stock, Job Cmpltd,

Near Westwinds Dr, Conneaut, OH 44030
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRS322FDAW04 4, Replaced all three light assemblies. Op test good. ; Job Cmpltd,

Near Jefferson Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

KENMORE WASHER 110.25132411 Found unit not installed properly. Draining into plastic tub and no cold water hook up Getting 3 errors f2e1. F7e1. And f3e2. I tried replacing actuator but control would just shut down every time i tried to recalibrate. Unit needs actuator and main control. Est = 89.95 sc. 371.82 parts. 105.00 labor. Total est =605.03. Parts needed are 1 W11116589. And 1 w10913953. Cust does not want repaired ; Cllctd $96.02 cash, Job Cmpltd,

Near New London Rd, Geneva, OH 44041
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT750SAHZ0 Found seal from disp out, replaced disp ran diagnostic cycle, op test ok Note run hot water in sink before starting unit.; Job Cmpltd,

Near Broadway Dr, Chagrin Falls, OH 44023
Chad  P.

Chad P.

HTDX100ED6WW HOT POINT WASHER Found dryer knob stripped. Needs replaced. Cust will install. No need to return. ; ordrng 1 WE1M652 (timer knob)

Near Wingate Ln, New Carlisle, OH 45344
Paul H.

Paul H.

WTW8500DC2 WHIRLPOOL WASHER Ran diagnostics test,seems to have a damage slider ordering slider ; ordrng 1 W10734521 (slider), schdld next appmnt for 3/5 MON

Near Hendrix Blvd, LaGrange, OH 44050
Robert A.

Robert A.

WHIRLPOOL WALL OVEN WGE745C0FS00 Installed control and sensors, set bake, temp within 5 deg, op test ok; Job Cmpltd,

Near King Rd, Ravenna, OH 44266
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRT318FZDB02 Installed control, leg and fill tube, op test ok; Job Cmpltd,

Near N Walnut St, Ravenna, OH 44266
Dan H.

Dan H.

MHWE250XL00 MAYTAG WASHER Customer complaint that plastic piece fell off, found tub baffle broken off of basket, unit needs new baffle; ordrng 1 WP8540382 (screw) and 1 WPW10112972 (baffle), schdld next appmnt for 3/5 MON

Near Ashbury Ave, Cleveland, OH 44106
Robert A.

Robert A.

GE DISHWASHER GDF520PGD0BB Installed inner door seal, and spray arms, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Duxberry Dr, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR MFI2568AEQ Tested unit and found when testing the unit was not making the sound. Customer was using the bypass cap. Customer had new filter and tech installed to find that the noise doesn’t exist. Tech determined that the filter was faulty. The part was not installed and left with the customer just Incase the sound should come back. Tech dispensed more than 3-4 gallons out of unit and op was good. ; Job Cmpltd,

Near Alexander Rd, Walton Hills, OH 44146
Tim G.

Tim G.

AMANA WASHER NTW4516FW1 Complaint that the unit is shaking a lot and causing the unit to not spin the clothing out. Checked and found the unit solid and level, found suspension good. Checked diagnostics and found a out of balance error. Cleared error and had customer get towels to test. Found and instructed customer on loading (like fabrics and evenly around the agitator). Filled and agitated load and ran a drain and spin to demonstrate proper spin. Found unit to spin without issue. Unit is plugged in to a non­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.; Job Cmpltd,

Near E Royalton Rd, Broadview Heights, OH 44147
Tim G.

Tim G.

WHIRLPOOL RANGE JES9900BAB Complaint that the units keypad is not responding for the oven. Checked the unit and found the control to beep but functions not. Found the membrane preening causing the issue. Unit needs panel ; ordrng 1 WPW10206067 (panl-cntrl), schdld next appmnt for 3/2 FRI

Near W Edgerton Rd, Broadview Heights, OH 44147
Tim G.

Tim G.

MAYTAG DRYER MEDX655DW1 Complaint that the timer is not advancing no matter the cycle. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Checked unit and found when in timed setting or sensor dry the contacts T-F are not closing causing no power to TM motor. Unit needs timer. ; ordrng 1 WPW10642928 (timer), schdld next appmnt for 3/2 FRI !

Near Snow Blossom Ln, Brecksville, OH 44141
Paul H.

Paul H.

WMH32519FS0 WHIRLPOOL MICROWAVE Replace harness,open and closed door,boil cup of water,all is good ; Job Cmpltd

Near Ontario St, Grafton, OH 44044
Chad  P.

Chad P.

KDFE104DWH4 KITCHENAID DISHWASHER Cc complaint that unit l asked a couple of times then stopped. Ran unit on normal wash. No leaking. Adjusted door seal and ran again. No leaking observed. Advised to use as normal. Op test ok. ; Job Cmpltd

Near Decker Rd, North Olmsted, OH 44070
Dan H.

Dan H.

KUDS01FLSS6 KITCHNAID DISHWASHER Installed latch and strike, op test good ; Job Cmpltd

Near Chatfield Dr, Cleveland Heights, OH 44106
Corina B.

Corina B.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR CC that the im is not working. Jumper the im from t to h, no movement. 120volts to t-h. Will need a new im. Called SM to order part. ; ordrng 1 WPW10715709 (icemaker), schdld next appmnt for 3/1 THU

Near Father Caruso Dr, Cleveland, OH 44102
Corey L.

Corey L.

WRS325FDAW02 WHIRLPOOL REFRIGERATOR Replaced inlet valve, op test good; Job Cmpltd

Near Orchard Blvd, Parma Heights, OH 44130
Corina B.

Corina B.

MGS5870ADQ WHIRLPOOL RANGE CC that the light does not work inside the unit. Removed the lightbulb and the lightbulb was no good. Replaced the lightbulb from t/s. Optest ok. ; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd

Near Forest Edge Dr, Brooklyn, OH 44144
Paul H.

Paul H.

WTW8240YW0 WHIRLPOOL WASHER Ran diagnostics test,error code f70,overload, not filling properly, flood proof lines had tripped, reset hoses, tested, filling fine now, op test ok.; Job Cmpltd

Near Island Rd, North Ridgeville, OH 44039
Chad  P.

Chad P.

ABB1921BRM00 AMANA REFRIGERATOR Found control not sending power to damper intermittently. Replaced control and leveled out unit. Op test ok. ; used 1 WPW10503278 Job Cmpltd

Near Fair St, Berea, OH 44017
Corey L.

Corey L.

KSF26C7XYY00 KITCHENAID REFRIGERATOR , Customer complaint unit is not cooling, temp ff and frz 66, found ff evaporator had leaked out, needs new ff evaporator and dryer, customer said she spoke with kitchenaid and they said if it was the same problem not to order part, customer is on hold with them now, customer will call office to order part if need be *cfc tech 2cnt*WPW10643261 ff evaporator WPW10143759 dryer

Near Oakbrook Oval, Cleveland, OH 44129
Dan H.

Dan H.

NED4655EW WHIRLPOOL DRYER Customer complaint of loud noise, confirmed, found a sock lodged in blower wheel, removed, op test good, customer has smaller than 4” vent connected to dryer, advised customer to replace with a 4” rigid metal or solid metal vent; Job Cmpltd

Near Sherborne Rd, Bedford Heights, OH 44146
Corina B.

Corina B.

KDTM404EBL1 KITCHENAID DISHWASHER Replaced the spray arm. Ran a cycle, no leaks. Kick plate has mold on it due to the unit leaking. Optest ok. ; ordrng 1 W10871196 (KICK PLATE )

Near West Ave, Cleveland, OH 44111
Corina B.

Corina B.

KDTM404EBL1 KITCHENAID DISHWASHER Replaced the rails. Ran calibration. Optest ng. The unit is still leaking from the LT hand side. Will need a new spray arms. Called SM to order part. ; ordrng 1 W10860176 (arm-spray)

Near West Ave, Cleveland, OH 44111
Corina B.

Corina B.

MMV4205FZ3 MAYTAG MICROWAVE CC that the outside light does not work. The parts were for the inside light. Checked the light for the outside, it was a bulb. Called SM to order part. Cust can install. ; ordrng 1 8206232A (lamp 40 watt)

Near Beresford Ave, Parma, OH 44130
Corina B.

Corina B.

WFG510S0AS1 WHIRLPOOL RANGE Replaced parts listed. Heated oven to 350*. Optest ok. ; Job Cmpltd

Near Valleyside Rd, Cleveland, OH 44135
Corey L.

Corey L.

KRFC300ESS01 KITCHENAID REFRIGERATOR Customer complaint handle on freezer is loose, found frz handle slightly loose, tightened set screw, op test good; Job Cmpltd,

Near Coral Gables Dr, Parma, OH 44134
Paul H.

Paul H.

WTW4800BQ1 WHIRLPOOL WASHER Ran auto test,no errors, checked suspension, good, everything checks fine, ran a calibration and advised customer to monitor.; Job Cmpltd

Near Brookstone Ln, North Ridgeville, OH 44039
Paul H.

Paul H.

ED5LHAXWS07 WHIRLPOOL FREEZER Replaced thermostat, running and cooling, advised customer to give 24 hours for temps to even out.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Near St Sharbel Ct, Avon, OH 44011
Chad  P.

Chad P.

KUDC03IVBS2 KITCHENAID DISHWASHER Found console membrane shorted. Needs console replaced. ; ordrng 1 WPW10250007 (CONSOLE), schdld next appmnt for 3/2 FRI

Near Abigail Ln, Strongsville, OH 44149
Chad  P.

Chad P.

WRS321SDHZ00 WHIRLPOOL REFRIGERATOR Corrected front left leveling leg. Op test ok. ; Job Cmpltd

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

WRX986SIHZ00 WHIRLPOOL REFRIGERATOR Installed led power supply. Op test ok. ; Job Cmpltd

Near Pearl Rd, Strongsville, OH 44136
Dan H.

Dan H.

WDF320PADW1 WHIRLPOOL DISHWASHER Customer complaint that unit is leaking water, started normal wash cycle, found unit leaking from drain hose connection to garbage disposal, rubber hose there is dry rotted and has a hole in it(see pics), rubber piece is not part of unit, advised customer to contact a plumber to repair leak in plumbing ; Job Cmpltd

Near Lehman Dr, Bedford Heights, OH 44146
Chad  P.

Chad P.

MGR6875ADS WHIRLPOOL RANGE Found bake ignitor open. Replaced. Op test no good. Found relay on control not closing to send power to ignitor. Needs control replaced. ; ordrng 1 WP5701M802-60 (CONTROL WITH OVER), used 1 12400035 (IGNITOR) from stock, schdld next appmnt for 3/5 MON

Near Winterpark Dr, Parma, OH 44134
Dan H.

Dan H.

KUDS01FLSS6 KITCHENAID DISHWASHER Customer complaint that unit will not complete cycles, found several buttons on user interface not working, unable to run diagnostics, found control panel that user interface sits in physically broken and preventing door from closing properly, unit needs new control, and user interface and control panel; ordrng 1 W10775980 (panel-cntl) and 1 WP8270168 (cntrl-elec) and 1 WP8564543 (cntrl-elec), schdld next appmnt for 3/2 FRI

Near Letchworth Rd, Beachwood, OH 44122
Corina B.

Corina B.

KDFE104DSS5 KITCHENAID DISHWASHER CC that the unit will not drain. Ran diag 4-3 pump and motor not running. Ran calibration 120v going to the pump and motor not running. Replaced the pump and motor from t/s. Checked drain pump, good. Optest ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

Near Center Ridge Rd, Rocky River, OH 44116
Corina B.

Corina B.

WFG540H0ES1 WHIRLPOOL RANGE CC that the unit is not keeping temps. Heated oven to 350* waited 30 min. Advised cust to wait 10-15 minutes after the buzzer to have the unit stabilize at the temp. Showed cust the difference on the temps threw out, when the buzzer went off, to understand why to wait. Optest ok; Job Cmpltd

Near W 202nd St, Fairview Park, OH 44126
Corey L.

Corey L.

CWG3100AAB25 WHIRLPOOL RANGE Customer complaint unit is not reaching appropriate temperature during bake, started normal bake at 350 with single egg pan, temperature was at 365 after 25 min preheat, unit operating as designed, advised customer to preheat oven for 20-25min to achieve full selected temperature; Job Cmpltd

Near E Parkhaven Dr, Seven Hills, OH 44131
Paul H.

Paul H.

WTW7300DW1 WHIRLPOOL WASHER CC is residue on clothes, verified proper detergent use, fits pointer W11042572, part needed is actually W11111459 per pointer; ordrng 1 W11111459 (CONTROL KIT), schdld next appmnt for 3/5 MON

Near Tail Feather Dr, North Ridgeville, OH 44039
Paul H.

Paul H.

MVWB750WQ1 MAYTAG WASHER Ran diagnostics test,customer said washer keeps stopping during cycle,and flashing,and also making noise as we ran auto test we can heir the noise,some water got in to the bearing an stator,ordering bearing and stator,also RPS sensor ; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator), schdld next appmnt for 3/5 MON

Near Tail Feather Dr, North Ridgeville, OH 44039
Chad  P.

Chad P.

KDTM404EWH3 KITCHENAID DISHWASHER Found drying fan not running. Ran diagnostics. Fan not running. Ohmed fan from control. Checks good. Removed connection on fan and tightened connections. Fan now running. Advised to use as normal. ; Job Cmpltd

Near Wellmon St, Bedford, OH 44146
Dan H.

Dan H.

WRS321SDHZ00 WHIRLPOOL REFRIGERATOR Customer complaint that unit does not dispense ice, confirmed, found auger motor and solenoid box not mounted and missing ice bin(see pic), mounted auger motor box, op test good ; Job Cmpltd

Near Mayfield Rd, South Euclid, OH 44121
Dan H.

Dan H.

KEBS209BSS00 KITCHENAID RANGE Customer complaint that top oven is not heating properly and of f2e1 error code, ran diagnostics found f2e1(stuck/shorted key error code, tech sheet says to replace user interface, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 311, temperature offset cannot be adjusted high enough to bring temperature within range, unit needs new control, user interface and oven temperature sensors, ran entitlement control and user interface covered under extended warranty until 1/22/19; ordrng 1 W10570022 (panl-cntrl) and 2 WP74008369 (sensor- ov 86.01)s and 1 WPW10317345 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 3/7 WED

Near Beachwood Blvd, Beachwood, OH 44122
Corina B.

Corina B.

MVWB765FW0 MAYTAG WASHER CC that the unit is dead. Checked the power supply, 120 v. Will need a new control and UI.called SM to order parts.; ordrng 1 W10919546 (CONSOLE) and 1 W10920541 (CONTROL), schdld next appmnt for 3/5 MON

Near Jameston Dr, Rocky River, OH 44116
Corina B.

Corina B.

KDTM504EPA2 KITCHENAID DISHWASHER CC that the unit is not draining. Used vacuum to remove water from the tub. Removed the drain pump, drain pump is working. Started a cycle and it did not drain found a rubber drain hose going to the sink. Will need a plumber to change the rubber hose to the correct drain hose. Called SM to order part. ; ordrng 1 W10712310 (12' DRAIN HOSE

Near Nicholson Ave, Lakewood, OH 44107
Corey L.

Corey L.

WFG320M0BW2 WHIRLPOOL RANGE Replaced inner door glass, cleaned up broken glass in and around unit, op test good; Job Cmpltd

Near E 140th St, Cleveland, OH 44120
Corey L.

Corey L.

ED2FHAXSO04 WHIRLPOOL REFRIGERATOR Customer complaint unit is not making ice, confirmed ice maker not getting power, found burn marks on control board at ice maker pins needs control; ordrng 1 WPW10190961 (icemaker) and 1 WPW10366605 (cntrl-elec), schdld next appmnt for 3/2 FRI

Near E 139th St, Cleveland, OH 44120
Paul H.

Paul H.

FGHS2631PF2 FRIGIDAIRE REFRIGERATOR Pressed defrost thermostat against ice pack and checked, open, checked heater to be sure, heater is fine, needs thermostat, took a while for compressor to kick on, once it did I wasn’t getting a frost pattern on the evaporator, tapped low side, in a 20” vacuum, leak in the evaporator

Near E 31st St, Lorain, OH 44055
Paul H.

Paul H.

WRS571CIDW01 WHIRLPOOL REFRIGERATOR Replaced damper assembly, cycled, nice and quiet, op test ok.; Job Cmpltd

Near Fern St, South Amherst, OH 44001
Chad  P.

Chad P.

KUCS03FTSS3 KITCHENAID COMPACTOR Installed actuator and screws. Op test ok. ; Job Cmpltd

Near Pointe Dr, Broadview Heights, OH 44147
Chad  P.

Chad P.

MRT311FFFZ00 MAYTAG REFRIGERATOR Cust unhappy with quality of frig. Documented issues and concerns. Advised nothing can be done on our side. Unit is working correctly. Op test ok. ; Job Cmpltd

Near Metro Valley Pkwy, Broadview Heights, OH 44147
Arthur V.

Arthur V.

WHIRLPOOL WASHER WFW9400SB00 Cust was washing and a jacket got caught between gasket and door glass and pulled gasket loose from front of machine. Reinstalled front of bellows to frame and reinstalled wire retainer. Tested unit no leaks. Op test good ; Job Cmpl

Near Boughner Rd, Rock Creek, OH 44084
Arthur V.

Arthur V.

GENERAL ELEC REFRIGERATOR GFE29HMEIES Customer complaint of freezing in fresh food area. Found unit needs fresh food evap fan motor and software update. Fan motor not running. ; ordrng 1 WR49X25197 (FRESH FOOD FAN AND SOFTWARE UPDATE), schdld next appmnt for 3/2 FRI !,

Near Bishop Rd, Geneva, OH 44041
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF992FIFM00 Installed evap cover and control. Op test good Cc ice bin stuck Found ice bin stuck, broke bin when removing, needs ice bin Cust to install; ordrng 1 W10911314 (ICE BIN),

Near Caves Rd, Chesterland, OH 44026
Gail V.

Gail V.

KITCHENAID REFRIGERATOR KRFC704FBS00 found ice door not sealing, corrected, cleared ice build up, op test ok; Job Cmpltd,

Near Aurora Hill Dr, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL COMPACTOR GC900QPPQ6 Customer complained basket was not closing properly. Arrived and found release sticking out. Adjusted release for proper closing. Tested unit, closing and operating properly.; Job Cmpltd,

Near Rollingbrook Trail, Solon, OH 44139
Tim G.

Tim G.

ELECTROLUX REFRIGERATOR E23CS78HPS3 Rechecked unit and found unit temps ok. Tested the auto defrost cycle and found to work. Advised the customer that if the unit should have the issue again to leave the unit plugged in. Advised the customer that the SC has a 30 day warranty. Unit at good op. ; Job Cmpltd,

Near Foxmoor Trail, Chesterland, OH 44026
Macaulay G.

Macaulay G.

MVWB765FW0 MAYTAG WASHER Replaced gear case assembly. Calibrated unit. Put into spin cycle. No squeaking or irregular noises. Tested ok.; Job Cmpltd

Near Granite Ln, North Ridgeville, OH 44039
Corey L.

Corey L.

KEBS107DWH4 WHIRLPOOL WALL OVEN Confirmed glass broken, replaced inner glass op test good; Job Cmpltd,

Near Scarborough Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

GI6FARXXY07 WHIRLPOOL REFRIGERATOR CC that the unit is leaking water from the fz. Service pointer W10632338B, Special Project S38253 parts are covered by whirlpool. Replaced the drain tube from t/s. Cleared the drain hole with the steamer. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) Job Cmpltd

Near Newell Creek Dr, Mentor, OH 44060
Corina B.

Corina B.

ED5FTGXKQ01 WHIRLPOOL REFRIGERATOR CC that they hear water dripping. Advised the cust the evap is in a defrost and there is a heater the melts the frost on the evap. Removed the evap cover, good frost pattern the drain hole is clear. Running as designed. Optest ok. ; Job Cmpltd,

Near Barnaby Ln, Mentor, OH 44060
Corina B.

Corina B.

MFF2558VEW2 MAYTAG REFRIGERATOR CC that the water going into the IM is leaking. Found the cust has a saddle valve and a plastic waterline. Advised cust to replace the saddle valve with and inline valve and the plastic waterline with copper or a braided flex line. Will need a new water valve. Called SM to order part ; ordrng 1 WP2315576 (valve-inlt), schdld next appmnt for 3/5 MON

Near Maple Springs Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

WDT750SAHB0 WHIRLPOOL DISHWASHER Removed the drain pump and found a broken piece of glass. Removed the glass. Ran unit it drained. Optest ok. ; Job Cmpltd,

Near Maple Springs Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

MDC4809AWW4 MAYTAG DISHWASHER , Customer complaint that unit is not starting, confirmed, no buttons working on user interface , found bimetal open, installed new bimetal, op test good ; used 1 W10258275 (BIMETAL) Job Cmpltd

Near Fremont Ave, Painesville, OH 44077
Corey L.

Corey L.

KGRT607HWH4 KITCHENAID RANGE Customer complaint unit is not heating during bake, igniter failed, ordering igniter ; ordrng 1 WP9753108 (igntr-oven), schdld next appmnt for 3/1 THU

Near Wellington Rd, Cleveland Heights, OH 44118
Macaulay G.

Macaulay G.

WGE745C07S00 WHIRLPOOL WALL OVEN Preheated to 350 with a cast iron pan in oven. Showed customer what actual temperatures were. Instructed to wait 10 to 15 minutes after preheat to put food in. Ran self diagnostics test. All components tested ok. Work completed.; Job Cmpltd

Near W Breezeway Dr, North Ridgeville, OH 44039
Corina B.

Corina B.

MMV5220FZ2 MAYTAG MICRO OVEN CC that the unit turned back on over the weekend. Called SM he said install parts. Replaced the parts listed. Brought core back for return. Optest ok. ; Job Cmpltd

Near Rosebury Ct, Mayfield Heights, OH 44124
Dan H.

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Customer complaint that oven is not heating. Found display blank, control is recieving 120vac, unit needs new control board; ordrng 1 W11122551 (cntrl-elec)

Near North Ln, Willoughby, OH 44094
Dan H.

Dan H.

MDE9606AYW MAYTAG DRYER Customer complaint of loud squealing noise, found rollers seizing, idler pulley is also worn, drive belt is dry rotted, unit needs new dive belt, rollers, and idler pulley; ordrng 1 WP6-3700340 (bearing) and 2 12001541 (bearing & roller asy)s and 1 WP33002535 (belt), schdld next appmnt for 3/7 WED

Near Congressional Ln, Willoughby, OH 44094
Corina B.

Corina B.

KSRG25FVWH02 KITCHENAID REFRIGERATOR CC that the ff is freezing foods. Found there is food and drinks are freezing threw out the ff. The damper door is opening and closing. The ff temp is at the warmest setting. Will need a new thermostat. The reservoir has a crack in it, where water is leaking out into the bottom of the unit. ; ordrng 1 W11088945 (THERMOSTAT) and 1 WPW10276792 (reservoir) schdld next appmnt for 3/2 FRI

Near Bonnie Ln, Mayfield Heights, OH 44124
Corey L.

Corey L.

WED9200SQO WHIRLPOOL DRYER Customer complaint unit not heating, confirmed, found thermal cutoff open, reordering thermal cutoff kit; ordrng 1 280148 (cutoff-tml), schdld next appmnt for 3/1 THU

Near E 41st St, Newburgh Heights, OH 44105
Macaulay G.

Macaulay G.

WRF555SDFZ05 WHIRLPOOL REFRIGERATOR Refrigerator is not cooling at all. Could not hear compressor running. Found connector to start device was arcing due to being connected backwards.Replaced start device from truck stock. Tested and started ok. Cooling properly now. Work completed.; used 1 8201786 (STARTER) from stock, Job Cmpltd

Near Stoney Ridge Rd, Avon, OH 44011
Chad  P.

Chad P.

WMH32519FS0 WHIRLPOOL MICROWAVE Installed interlock harness. Op test ok. ; Job Cmpltd

Near Andrea Ln, Cleveland, OH 44109
Chad  P.

Chad P.

MER6772BAW MAYTAG WALL OVEN Confirmed broil is staying on. Relay on control is stuck closed. Needs control replaced. Cust will be replacing unit. Office to not order parts

Near Old Pleasant Valley Rd, Middleburg Heights, OH 44130
Dan H.

Dan H.

IBS550PWS00 IKEA WALL OVEN Installed new control and oven temperature sensor, op test good ; Job Cmpltd

Near Lakeshore Blvd, Euclid, OH 44132
Corey L.

Corey L.

KRFC704FSS00 WHIRLPOOL REFRIGERATOR Replaced ice maker fill tube and heater, unit filled, op test good; Job Cmpltd

Near W 5th St, Brooklyn Heights, OH 44131
Paul H.

Paul H.

FGHB2866PFMA FRIGIDIARE REFRIGERATOR , Issue is related to a bulletin, spoke with SM, will need to be dispatched to a Electrolux service provider, SM to handle, has to due with insulation failure behind IM and will require specialty “pad kit

Near Kensington Dr, Grafton, OH 44044
Macaulay G.

Macaulay G.

RED4516FW0 ROPER DRYER Found cutoff was open again. Replaced cutoff from truck stock. Instructed customer to have maintenance clean venting. Also, timer not advancing in timed dry cycle. Office to order timer.; ordrng 1 WPW10185982 (timer), used 1 279816 (CUTOFF) from stock, schdld next appmnt for 3/1 THU

Near Crab Apple Ln, Avon, OH 44011
Chad  P.

Chad P.

WRF560SEYM05 WHIRLPOOL REFRIGERATOR Found unit not completely defrosting. Heater and control check good. Needs evap harness assy. ; ordrng 1 WPW10487766 (HARNESS ASSY), schdld next appmnt for 3/1 THU

Near Outlook Dr, Brooklyn, OH 44144
Paul H.

Paul H.

MVWC565FW1 MAYTAG WASHER Ran auto test,hot and cold water working correctly,opt test good,; Job Cmpltd

Near Midway Blvd, Elyria, OH 44035
Paul H.

Paul H.

RTW4516FW2 ROPER WASHER Ran auto test,washer stop filling it wasn’t continuously filling,opt test was good ; Job Cmpltd

Near Midway Blvd, Elyria, OH 44035
Paul H.

Paul H.

MVWC565FW1 MAYTAG WASHER Ran auto test,all good,there was no leaks on water line,hot and cold water valve working correctly,no issues no error,; Job Cmpltd

Near Midway Blvd, Elyria, OH 44035
Paul H.

Paul H.

WFE540H0AE0 WHIRLPOOL RANGE Part not delivered yet, rescheduled for Wednesday ; schdld next appmnt for 2/28 WED

Near Morgan Cir, North Ridgeville, OH 44039
Dan H.

Dan H.

KRSC503ESS01 KITCHENAID REFRIGERATOR Evaporator fan motor, op test good, customer stated that ice melted and leaked onto floor which caused floor to warp, (see pics); Job Cmpltd

Near Fenwood Rd, University Heights, OH 44118
Corina B.

Corina B.

E23CS78HPS3 ELECTROLUX REFRIGERATOR CC that the unit is not cooling, the control was telling cust high temp. Unit was plugged in for a few hrs before arriving. Ff 37 fz 27 checked the evap good frost pattern. Evap fan is running. Tried diag would not go into defrost. Bimetal looks good. Will need to reschedule to check the defrost system. ; schdld next appmnt for 2/27 TUE

Near Foxmoor Trail, Chesterland, OH 44026

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