We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details:
11/23/2021
"Cc unit giving error Found stored error f8e4Ran auto , checked drip pan, found possibly a leak coming from supply line Advised customer on supply line elbow Unit finished with no issues OP Test Ok"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Ashtabula, OH 44004
Dan H
Job Details:
11/23/2021
"Customer complaint that unit was making noise and now shuts off after a minute, found lint build up on blower wheel causing vibration, cleared, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Westlake, OH 44145
Gabriel P
Job Details:
11/23/2021
Replace pump opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brook Park, OH 44142
Gabriel P
Job Details:
11/23/2021
"Replace tub technician order ,opt test ok advise customer to monitor"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS01
Near Beachwood, OH 44122
Corina B
Job Details:
11/23/2021
"CC that the oven quit working after a self clean. Confirmed. Checked the thermal fuse, open. Will need a new tstat. ; ordrng 1 WP4449751 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Shaker Heights, OH 44120
Manny
Job Details:
11/23/2021
"Cc unit not washing right and not spinning the clothes. Also sometimes it wont found error codes lock F0e2 over suds and f7e6 motor fault. Set unit in diagnostics cycle unit wont agitate found shifter unhook from cam. Unit need shifter. Replaced shifter using T/S w10913953, opt test ok.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS08
Near Elyria, OH 44035
Gabriel P
Job Details:
11/23/2021
"Replace control and grill,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Madison, OH 44057
Dan H
Job Details:
11/23/2021
"Customer complaint that fabric softener is not dispensing, cold and hot valves are working, advised customer that the dispenser drawer needs cleaned out every couple of loads, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model LSC8244EZ1
Near Westlake, OH 44145
Marie V
Job Details:
11/23/2021
"Replaced agitator and water valve,. Tested unit, pass. Cust said that unit sounds different, drain hose when spinning is hitting the wall making a noise. Showed cust. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Avon Lake, OH 44012
David R
Job Details:
11/23/2021
"No billet piercing valve on, tapped system. Low side plugged and unplugged in vacuum. Hooked up nitrogen, 145-155 psi, heard hissing. Went through evap lines and lines in back, all good. Hissing coming internally. Called techline. Video chatted, documented internal leak. Non repairable. Whirlpool putting in review then will call and notify customer. ; used 2 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KENMORE RANGE
Model 790.99503993
Near Amherst, OH 44001
David R
Job Details:
11/23/2021
"Cc unit two burners stuck on high, control display cannot read. 318010102 control discontinued , 318293813 RR switch, 318078403 RF switch discontinued. Customer did not to only replace one switch. No repair wanted. Paid SVC"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUB24FRERS00
Near Painesville, OH 44077
Joe O
Job Details:
11/22/2021
"Cc: groaning, knocking noiseUnit started running after having door open. Unit not making any abnormal noises. Could not duplicate issue. Advised customer to try to record a video when it happens. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Painesville, OH 44077
Joe O
Job Details:
11/22/2021
"Cc: Not making iceFound wiring in lower door harness broken. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW11202405 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Broadview Heights, OH 44147
David R
Job Details:
11/22/2021
"Replaced actuator, ran calibration and diagnostics. Good. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFC2061KES7
Near Cleveland, OH 44106
Jason N
Job Details:
11/22/2021
"Cc ice buildup in freezerCustomer stated there is ice starting to form on upper left side of freezer. Confirmed, small amount of ice formation on left side of freezer towards door. Cleared ice from freezer, checked door for proper close and seal. Door may not close all the time depending on how door is closed, soft close not pulling in tight all the time. Cleaned door rails, lubricated. Door close much better. Advised customer to ensure freezer door is closed after using freezer."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lakewood, OH 44107
Gabriel P
Job Details:
11/22/2021
Found drain hose on floor causing water to exit as is filling correct issue opt test ok
We serviced a
CROSLEY DRYER
Model CDE6500W
Near Ravenna, OH 44266
Brian M
Job Details:
11/22/2021
Cc unit not heating Found thermal cut off open Replaced using back stock OP Test Ok ; used 1 WP53-0771 (Thermal cut off) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kent, OH 44240
Brian M
Job Details:
11/22/2021
"Complaint no cool Found filter drier restricted Recovered Refrigerant, Replaced filter drier, ran 28 inch vac, recharged 5.5 r134a Advised to watch"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44120
Corina B
Job Details:
11/22/2021
CC that the water is not correct. Confirmed. Found the hot and cold reversed. Switched the hoses. Ran a calibration. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details:
11/22/2021
"Replaced control, Unit getting F9E1. Found debris in drain pump causing cycles not to complete. Called safety, not a safety issue. Unit is good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby Hills, OH 44092
Joe O
Job Details:
11/22/2021
Installed harness and drain pump. Ran diagnostics test cycle. Ran drain and spin. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44120
Corina B
Job Details:
11/22/2021
"CC that the unit is not heating. Confirmed. Checked the outside vent, good. Checked the voltage good. Checked the fuses, good. Checked the motor, will need a new motor and wheel. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44108
Jason N
Job Details:
11/22/2021
"Cc unit not starting cycle, lid lock light flashingRan diagnostics, found codes f5e1 for lid switch fault, f5e3 for lid unlock fault. Ran manual lid lock test, will not lock. Unit needs lid lock assembly. Replaced using truck stock. Ran auto test and calibration. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
David R
Job Details:
11/22/2021
"Called techline, Adrien, gave symptoms and parts replaced, techline went over and said its either the way the customer is loading it or the balance part of inner tub is leaking water. Calling customer and letting know whats going on, have to order parts. ; ordrng 1 W11172199 (Basket assembly) and 1 W11550886 (Tub ring)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near North Ridgeville, OH 44039
David R
Job Details:
11/22/2021
"Replaced water valve. Ran diagnostics, no stored error codes. Ran factory calibration and factory test, good. Ran a normal cycle deep fill at max, took about 8 min for unit to get to max for normal. Also went over extra power button. Unit test good, op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bedford, OH 44146
Brian M
Job Details:
11/22/2021
Cc of noise Found belt squeaking Replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB00
Near Cleveland, OH 44119
Joe O
Job Details:
11/22/2021
Tightened handle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Brooklyn, OH 44144
Gabriel P
Job Details:
11/22/2021
Ran two diagnostic test with 4 cups one on bottom and one on top both test pass arms are working cannot find issue at the moment
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW01
Near Cleveland, OH 44105
Corina B
Job Details:
11/22/2021
Replaced the handle. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Euclid, OH 44123
Jason N
Job Details:
11/22/2021
"Cc unit missing partsNothing actually wrong with unit, but customer stated unit is missing parts from when he got it from RaC. Unit needs dispenser drip tray, bottom grille and RH door bin. Not sure if these are warranty covered parts, called BJ, said go ahead, unit under a yr, order parts and will see if WP covers cost. ; ordrng 1 WPW10353935 (Grille) and 1 WPW10356019 (Drip tray) and 1 WPW10308869 (Door bin)"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near North Ridgeville, OH 44039
David R
Job Details:
11/22/2021
"I found old slider on gearcase damaged the rotor as well, new stator delivered wires were broken off at connection. On return to replace gearcase as well. ; ordrng 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10915700 (Stator)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near Solon, OH 44139
Brian M
Job Details:
11/22/2021
Cc unit didnt heat up and then it it did she had ordered a element Ran test bake found unit to have no issue heating up Ran test bake to 350 no issues found
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Parma Heights, OH 44130
Gabriel P
Job Details:
11/22/2021
Unit is been overloading or getting off balance load advise customer how to use unit properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Westlake, OH 44145
Marie V
Job Details:
11/22/2021
Replaced damper. Set unit to 40* . Op test ok
We serviced a
AMANA REFRIGERATOR
Model P1318404W
Near Avon Lake, OH 44012
Marie V
Job Details:
11/22/2021
"Cc that the unit is not cooling properly. Tooktemps 43* fresh food section and 5* on freezer. Found lots of frost on freezer evap, called BJ found that control needs to be replaced, bimetal had 1ohms. Tested to get it to defrost it failed. Control is not longer available. Called tech line. Tried to find control, not available."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Westlake, OH 44145
Marie V
Job Details:
11/22/2021
"Cathay the u it is making all kings of noise. Confirmed. Took unit apart and found rollers and pulley needed to be replaced. Replaced from T/S, also cleaned out unit no blower wheel, had lots of lint and things from pocket. Removed all. Put unit back together and tested ok. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby, OH 44094
Joe O
Job Details:
11/22/2021
Installed control. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wickliffe, OH 44092
Jason N
Job Details:
11/22/2021
"Cc unit ice not dispensing againCustomer stated unit worked fine for several days, dispensing ice then stopped again. Found some issue as before, auger impeller slipping on ice container auger coupler. Coupler is worn. Ordering ice container and auger impeller. Ice container not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11185686 (Ice container) and 1 WP63052-2 (Auger impeller)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
11/22/2021
Installed bearing kit Ran test cycle OP Test Ok Advised to let sit for 24 hours so seal can cure ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BSS00
Near Seven Hills, OH 44131
Corina B
Job Details:
11/22/2021
"CC that the microwave takes a long time to heat up food. Heated a cup of water in 2 minutes, heated. Water was boiling in 3 minutes. Called BJ working as designed. The convention oven is not heating. The microwave set the conversation to 325* heating element is turning on. Checked the broil element on the microwave good. Heated the oven to 350* Opt test ok."
We serviced a
GE DBL WALL OVEN
Model JT3500SF2SS
Near Avon, OH 44011
David R
Job Details:
11/22/2021
"Replaced control and relay. Ran oven at 350*, made sure it stopped, good. Op test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model KRMF706ESS01
Near Parma Heights, OH 44130
Manny
Job Details:
11/22/2021
"Cc unit stays at 50 degrees in the RC, found Rc evap cover full of frost steamed evap cover to beable to remove evap was cover in frost, steam evap (35 mins steaming) place unit in test mode #3 to test out evap fan, found RC fan not running, unit will need a evap fan.; ordrng 1 W11087438 (Evaporator fan harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500EBL05
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/22/2021
CC that the oven light doesnt turn off. Confirmed. Ran diag f2e1 stuck key. Will need a new ui; ordrng 1 W11087449 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mentor, OH 44060
Joe O
Job Details:
11/22/2021
Compressor does not have enough process to add another process stub. Needs a compressor; ordrng 1 WPW10507886 (compressor)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Burton, OH 44021
Brian M
Job Details:
11/22/2021
Cc dishwasher not working Found unit not running Tripped breaker Re ran test OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Elyria, OH 44035
David R
Job Details:
11/22/2021
Replaced icemaker. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Mentor, OH 44060
Joe O
Job Details:
11/22/2021
Cc: squealingFound pulley seizing to shaft. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Middlefield, OH 44062
Brian M
Job Details:
11/22/2021
Customer showed pop Cc unit not agitating Found actuator to be the plastic design and not attached to clutch Replaced using truck stock ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model KGRS505XBL02
Near Oberlin, OH 44074
David R
Job Details:
11/22/2021
"Replaced igniter and manifold. Tested both ovens and burners. Good, middle burner lighting but needs cleaned out more. Advised customer. Good, op test ok."
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Mantua, OH 44255
Corina B
Job Details:
11/22/2021
CC that there is a noise when running. Confirmed. Found the gasket to the blower housing off and hitting the blower wheel. Started a cycle no unusual noises. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Westlake, OH 44145
Gabriel P
Job Details:
11/22/2021
"Gearcase leaking oil and there is tension on basket also rotor teeth are stripped giving estimate customer will not fix ; ordrng 1 W10754161 (Rotor) and 1 W11455453 (Gearcase), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB00
Near Westlake, OH 44145
Marie V
Job Details:
11/22/2021
Cc that the Ui has a crack on it and that the lights are flickering. Confirmed. Replaced all lights and UI. Op test okBrought core for return
We serviced a
KENMORE DRYER
Model 11084836201
Near Westlake, OH 44145
Gabriel P
Job Details:
11/22/2021
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Westlake, OH 44145
Marie V
Job Details:
11/22/2021
"Cc that the strike broke. Confirmed. Replaced strike, ran calibration. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Jason N
Job Details:
11/22/2021
"Cc unit not starting Customer showed pop. Found door switch lever broken. Replaced using truck stock part. Ran dryer op test, good tumble and heat. Op test good. ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/22/2021
Replaced drain pump. Op test 9k
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near North Olmsted, OH 44070
Gabriel P
Job Details:
11/22/2021
Confirm dishwasher shuts off when trying to start or it will run but then turn off check all wires it looks good also check connections is good ran diagnostic test no error try draining unit is good ordering control and ui and harness ; ordrng 1 W11305308 (Control) and 1 W11028004 (Harness) and 1 W11368911 (Ui) and 1 WPW10653840 (Latch)
We serviced a
WHIRLPOOL RANGE
Model RF368LXPS0
Near Perry, OH 44081
Jason N
Job Details:
11/22/2021
"Cc unit door locked, not responding, code f5e1Cust stated her husband pulled the lock rod out to disengage door lock. Confirmed. Found door lock motor cam did not fully index to the lock monitor switch to signal control that the door had locked for self clean. Unit needs door latch motor assembly. ; ordrng 1 WPW10107830 (Latch motor)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Brian M
Job Details:
11/22/2021
Cc will not go past rinse Found speed sensor not working Replaced actuator Ran spin speed test Ran calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Montville, OH 44064
Brian M
Job Details:
11/22/2021
Cc of spots on bedding Seems to like mold spots Not sure what is happening Advised on Standpipe and moldy water line going into standpipe with washer hose Advised on cleaning b
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM
Near Ravenna, OH 44266
Brian M
Job Details:
11/22/2021
Cc unit not cooling and then it started cooling again Found temps to be 40 in fridge and 5 in freezer normal operating temps at this time Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Corina B
Job Details:
11/22/2021
"CC that the unit is leaking. Started a cycle let running and drain, no leaks. Checked the insulation, dry. Checked the basement at lines, dry. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Highland Heights, OH 44143
Corina B
Job Details:
11/22/2021
"Replaced the door, ice maker and light. Led light never arrived. Replaced from t/s. Cycled the icemaker, water. Opt test ok ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, OH 44055
Marie V
Job Details:
11/22/2021
"Replaced control, latch and valve, ran calibration then auto test, op test okBrought core for return"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lorain, OH 44055
Marie V
Job Details:
11/22/2021
Replaced ignitor. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Lyndhurst, OH 44124
Corina B
Job Details:
11/22/2021
Replaced the control and pump. Ran a calibration. Opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Wellington, OH 44090
David R
Job Details:
11/22/2021
"Cc unit is leaking water, front, intermittently, customer said she thinks she notices it when the agitator is changed over to the washplate style. Ran unit. Saw a little water leaking from tub ring. Ordering ring and dispenser assembly ; ordrng 1 W11569112 (Assembly faucet) and 1 W11550898 (Bezel) and 1 W11094304 (Tub ring)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/22/2021
Replace shifter opt test ok
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Rocky River, OH 44116
Gabriel P
Job Details:
11/22/2021
"Found no issues,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44111
Gabriel P
Job Details:
11/22/2021
"Replace harness,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW0
Near Strongsville, OH 44149
David R
Job Details:
11/22/2021
"Replaced repair kit. Ran with load in, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Roaming Shores, OH 44084
Jason N
Job Details:
11/22/2021
Installed LH door. Tested all dispense functions. Op test good.
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Painesville, OH 44077
Jason N
Job Details:
11/22/2021
"Cc unit not cooling in ff sectionFound ff evaporator frosted over, no air circulation. Ran test 47 for ff fan, fan barely moving, very low rpm. Unit needs ff evap fan motor. ; ordrng 1 WR60X35205 (Evaporator fan)"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Willoughby, OH 44094
Jason N
Job Details:
11/22/2021
Cc unit not heatingChecked all thermals on unit. Found heater element open. Unit needs heater element. ; ordrng 1 DC97-14486A (Heater assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Painesville, OH 44077
Joe O
Job Details:
11/22/2021
Installed ice maker. Ran harvest. Ran fill. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Avon, OH 44011
Marie V
Job Details:
11/22/2021
"Cc that the unit shuts down too fast and that theres a noise coming from the back. Confirmed noise. Found vent from unit was loose, adjusted. Ran diag no error codes. Verify sensor,pass test. Explain cost that if going to dry small loads use time dry. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Avon, OH 44011
Marie V
Job Details:
11/22/2021
"Cathay the unit will not power on. Confirmed I was able to get to diag got error code F6E2 F6E1 . U it will need control and Ui. Cust will buy new.; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Highland Heights, OH 44143
Jason N
Job Details:
11/22/2021
"Cc unit making loud noise and compressor label is scorchedCustomer stated the unit seems too loud, so he looked at compressor in rear and found the label is scorched, concerned that compressor is overheating. Checked compressor, found burnt spot on label, this was likely made at the factory while compressor was brazed in place. Compressor is running, no abnormal sounds heard. Unit noises are normal for this unit, no issues found at this time. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, OH 44118
Corina B
Job Details:
11/22/2021
"CC that there is still soap on the clothes. Ran diag no codes. Ran a calibration. Checked the hot and cold water, correct. Started a normal cycle. Working as designed. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Painesville, OH 44077
Joe O
Job Details:
11/22/2021
"Cc: ice maker leaking into ice bin and ff section, water leaking from dispenser, dent in ff doorFound freezer temps at 5 degrees, ff section at 40 degrees. Found no stored error codes. Found ice bin seal is sealing. Found both ff and freezer settings at recommended. Found small cubes in ice maker. Found chute not sealing completely. Needs water valve, fill tube, and chuteWater valve out of stock. Office to rescheduleAdvised customer cosmetic issues are not covered after 30 days. Advised they would need auth from whirlpool to cover left hand ff door.; ordrng 1 W11087201 (heater) and 1 W11482383 (Water valve) and 1 WPW10606117 (door-ice)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Manny
Job Details:
11/19/2021
"Cc unit melted the ice but its working again, found ice looking kinged og wet as if warm air is making it to the ice tray, found ice chute not closing all the way letting warm air In.; ordrng 1 W11189145 (Ice chute) and 1 W11251709 (pad)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near South Euclid, OH 44121
Joe O
Job Details:
11/19/2021
"Cc: not making ice, leaking at ice maker line behind unitFound ice maker fill tube frozen. Found pressure pushing past ice maker fill tube connection. Needs water valve; ordrng 1 WPW10179146 (valve-inlt)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Willoughby, OH 44094
Joe O
Job Details:
11/19/2021
"Cc: not workingCustomer stated power flickered a few times and when she went to use the dryer unit would not turn on. Stated the drum light was the only thing working. Found power failure warning when unit turned on. Unit powered right on, and started. Unit is functioning as designed. Op test ok"
We serviced a
MAYTAG WALL OVEN
Model CWE5800ACE
Near Bedford, OH 44146
Corina B
Job Details:
11/19/2021
Replaced the broil element. Opt test ok.
We serviced a
MAYTAG DRYER
Model HYE3657AYW
Near Richmond Heights, OH 44143
Manny
Job Details:
11/19/2021
"Cc unit not operating, found motor seized and wont turn ordering motor; ordrng 1 W10410996 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR6603SFB0
Near Cleveland Heights, OH 44118
Manny
Job Details:
11/19/2021
"Cc unit getting too hot, noticed right away that unit was set to Celsius instead of Fahrenheit switch unit to Fahrenheit and ran bake opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXW00
Near Willoughby, OH 44094
Joe O
Job Details:
11/19/2021
"Cc: not making iceFound ice maker lost position. Optics are functioning. Needs ice maker; ordrng 1 WPW10190961 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS10
Near Novelty, OH 44072
Brian M
Job Details:
11/19/2021
Cc doors are not shutting Found hinges worn Needs hinges upper and lower door ; ordrng 4 WP4455526 (hinge-door)s
We serviced a
JENN-AIR DISHWASHER
Model JDB3650AWY5
Near Solon, OH 44139
Brian M
Job Details:
11/19/2021
Cc UI is not responding to start Found UI not responding unless you press hard Needs UI UI is no longer available W10208759; ordrng 1 W10208759 (panel-cntl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Strongsville, OH 44136
David R
Job Details:
11/19/2021
"Replaced control, slide rails in freezer making noise, had extra on the truck, replaced as well. Steamed all ice off evap. Programmed, set temp. Good. Op test ok. ; used 2 W11265130 (Slide rails) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Solon, OH 44139
Brian M
Job Details:
11/19/2021
Installed door And verified water functioning OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Avon Lake, OH 44012
Angel
Job Details:
11/19/2021
"Cc that unit is not making ice and light is not working. Verified and found wires on bottom of freezer door snapped will need new door. Giving estimate to customer he said he will call whirlpool to try to get part covered. Opt test ok.; ordrng 1 LW10726007 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Cleveland, OH 44120
Manny
Job Details:
11/19/2021
Installed spark modules and harness opt test ok
We serviced a
KITCHENAID BUILT IN FRIDGE
Model KBFO42FTX03
Near Avon Lake, OH 44012
Angel
Job Details:
11/19/2021
"Cc that unit is making a weird sound. Verified all components and fans and i Could not duplicate sound explained to them the different types of sounds that the unit could make from the compressor, fans, or dampers opening and closing or vibrations from compressor turning on. Unit right now sounds as it should. Asked customer to monitor for now and if anything to call back and to try to get a video of the sound for reference. Opt test ok."
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW1
Near North Olmsted, OH 44070
Marie V
Job Details:
11/19/2021
"Cc that the unit got stuck on rinse cycle and that the lid lock it was flashing. Ran diag found error code F7E6 motor fault , F5E3 lid unlock fault , F5E2 lid lock fault , F7E1 basket speed fault. Ran auto test and during the test, lid lock was unlocking and locking by itself, unit spins and it agitates properly. Unit will need lid lock.; ordrng 1 W11176112 (Latch)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near North Olmsted, OH 44070
Marie V
Job Details:
11/19/2021
"Cc that when the unit starts it makes a grinding noise but it goes away. Ran diag no error code, started a cycle and unit started grinding, noise comes from cam. Took cover off and found that cam was not engaging all the way. Replaced cam and belt. Ran unit. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near North Olmsted, OH 44070
Marie V
Job Details:
11/19/2021
Replaced motor and belt. Tested unit. Op test ok
We serviced a
TAPPAN RANGE
Model TGF657BFW1
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/19/2021
"Cc that the left hand side hinge broke. Confirmed. Unit will need new hinges on both sides and springs. Cust paid in full.; ordrng 1 318348800 (Right hinge) and 1 318348801 (Left hinge) and 2 318088400 (Spring)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DH1
Near Cleveland, OH 44105
Gabriel P
Job Details:
11/19/2021
"Unit pulling higher amp 8.9 also transformer getting power up will need mag also ui taps broken will need as well gave estimate,customer will think about it,opt test ok ; ordrng 1 W10672719 (User) and 1 W10561770 (Capacitor) and 1 W11256462 (Diode) and 1 W10818686 (Mag), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Lorain, OH 44053
Angel
Job Details:
11/19/2021
Cc that ice maker stopped working and was getting chunks of ice. Verified and and found that the the small pan where the water flows through to the ice maker was frozen causing the water to spill all over the ice bin when calling for water and clumping all the ice together. Also found that the main line from back of unit is crimped causing low water pressure for the water valve and causing to leak water in to ice maker when not supposed to and freezing the water causing it to have the problem they had. Fixed line as well cycled ice maker and filled. Opt test ok.; used 1 WR02X11330 (5/16 UNION) from stock
