Service History 244

Near Strongsville, OH 44149
Corina B
Job Details: 08/26/2020
WASHER WHIRLPOOL WTW7000DW4 CC that there is a loud noise when turning on. Found water in the tub. Drained the water. Found a nail in the drain pump. Ran diag cleared codes. Started a drain then added water. Unit drained. Ran a rinse and spin. Optest ok.
Near North Kingsville, OH 44030
Jeff M
Job Details: 08/26/2020
WASHER MAYTAG MHW5630HC1 Installed new part unit tested failed The unit has a F7E2 main control overheating software failure ; ordrng 1 W11322901 (cntrl-elec)
Near Lorain, OH 44052
David R
Job Details: 08/26/2020
STACK W/D WHIRLPOOL WET4024HW0 Replaced part. Ran a spin cycle. Unit locked and unlocked. Cleaned out lock area. Good. Op test ok
Near Cleveland, OH 44108
Brian M
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc unit not cooling properly Found freezer door propped open due to ice behind drawer Cleared out ice and steamed evap wall OP Test Ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/26/2020
REFRIGERATOR GE PFE28RSHHSS Replace parts opt test ok
Near Strongsville, OH 44136
Dan H
Job Details: 08/26/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that unit is not making ice, freezer section temperature at 43 degrees, fresh food section temperature at 53 degrees, partial frost pattern on freezer section evaporator, unit needs new compressor and fresh food section evaporator,
Near North Olmsted, OH 44070
Dan H
Job Details: 08/26/2020
WASHER WHIRLPOOL MVW6230HW0 "Customer complaint of f0e2 error during delicate and wrinkle control cycles, pressure hose is clear, unit needs new control; ordrng 1 W11419173 (Cntrl)"
Near Streetsboro, OH 44241
Joe O
Job Details: 08/26/2020
RANGE WHIRLPOOL WFG505M0BS3 "Cc: seal coming loose, side panel dentedFound huge dent in side panel. Found glass seal falling out. Corrected seal. All components seem functional. Needs side panel; ordrng 1 W10816993 (panel-side)"
Near Willowick, OH 44095
Jason N
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Cc unit gasket bending, not sealing Found door gasket not sealing in upper left and lower left corners. Some condensation forming in unit. Replaced gasket using customer supplied pre I’d part. Steamed gasket pliable to make a good seal to cabinet. Op tes
Near Aurora, OH 44202
Joe O
Job Details: 08/26/2020
DRYER SAMSUNG DV48H7400EW/A2 "Cc: not heatingFound element open. Needs element assembly; ordrng 1 DC97-14486A (ELEMENT ASSEMBLY15786), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44095
Jason N
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Installed freezer door. Ran operational test on all functions. Op test good.
Near Westlake, OH 44145
Corina B
Job Details: 08/26/2020
DISHWASHER KITCHENAID KDPM604KPS0 Replaced the pump and motor. There is floor damage from the dishwasher leaking. Took pictures. Optest ok
Near Rocky River, OH 44116
Jason N
Job Details: 08/26/2020
RANGE WHIRLPOOL WFG111SVQ0 "Cc unit oven not working, gas shutoff handle is brokenRan bake test, ignitor weak glow, pulling 2.5a. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Op test good. Advised customer that I cannot repair gas shutoff, he w
Near Beachwood, OH 44122
Joe O
Job Details: 08/26/2020
STACK W/D MAYTAG MLG2000AWW Cc: long dry timesFound unit has good heat and air flow. Found no air flow coming out the vent of the house. Advised customer to have venting checked. Cust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard asso
Near Westlake, OH 44145
Dan H
Job Details: 08/26/2020
DISHWASHER GE GLDT690TWW0 "Customer complaint that latch broke, found latch broken, unit needs new latch; ordrng 1 WD13X23417 (Latch), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRS315SNHB01 Installed new part unit tested good
Near Cleveland, OH 44109
Brian M
Job Details: 08/26/2020
RANGE MAYTAG MGR6600FZ1 Cc unit not always igniting in oven Found outlet to be properly polarized Ran test bake unit just clicking Replaced spark control board Ran several test temp bakes let each temp regulate 5 times OP Test Ok
Near Painesville, OH 44077
Jeff M
Job Details: 08/26/2020
DRYER GE GTD42EASJ1WW Installed new part unit tested good
Near Elyria, OH 44035
Gabriel P
Job Details: 08/26/2020
WASHER WHIRLPOOL WTW5000DW1 Shaft on gearcase was seize with the basket will not come out try pounding it out for two hours call senior tech bj spoke to him on video chat advise me to try other things to take gearcase out it did not work ordering inner and outer tube ; ordrng 1 W107
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed new part unit tested good
Near North Ridgeville, OH 44039
Dan H
Job Details: 08/26/2020
WASHER MAYTAG MVWB835DW4 "Installed new lid, op test good"
Near Elyria, OH 44035
David R
Job Details: 08/26/2020
REFRIGERATOR AMANA ART318FFDW06 Found leak at lock ring connector on evap. Will need a new evap. Will need a lock ring tech. Schedule for 3 job count. Sealed system repair.; ordrng 1 W11407409 (EVAP)
Near Conneaut, OH 44030
Jeff M
Job Details: 08/26/2020
WASHER MAYTAG MVWB765FW4 The unit had a loss of power code I cleared the code recalibrated the machine manually cycled the water valve strain pump unit tested good
Near Shaker Heights, OH 44120
Joe O
Job Details: 08/26/2020
DRYER WHIRLPOOL GEW9260PW0 Installed listed parts. Ran test cycle. Op test ok
Near North Ridgeville, OH 44039
David R
Job Details: 08/26/2020
WASHER KENMORE 110.248523 Replaced part. Tested. Good. Op test ok
Near North Ridgeville, OH 44035
David R
Job Details: 08/26/2020
WASHER MAYTAG MVWB765FW1 Replaced parts. Ran test 51/52. All components working. Good. Op test ok.
Near Conneaut, OH 44030
Jeff M
Job Details: 08/26/2020
WASHER MAYTAG MVWC465HW2 The was clips under the tub
Near Strongsville, OH 44149
Dan H
Job Details: 08/26/2020
WASHER WHIRLPOOL WTW6340WW0 "Customer complaint that it sounds like gravel is in the washer, ran drain and spin cycle, no unusual noises heard, started normal wash cycle, unit filled and began agitating, no unusual noises heard, no gravel found in unit, unable to duplicate the pro
Near Aurora, OH 44202
Brian M
Job Details: 08/26/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Installed sump and rack adjuster Ran test cycle OP Test Ok
Near Solon, OH 44139
Brian M
Job Details: 08/26/2020
DISHWASHER KITCHENAID KUDS02FRSS1 Installed sump assembly Ran test cycle OP Test Ok
Near Brooklyn, OH 44144
Jason N
Job Details: 08/26/2020
RANGE WHIRLPOOL WFG550S0HZ1 Installed oven door hinges and control. Ran bake test to 300 degrees. Op test good.
Near Shaker Heights, OH 44120
Joe O
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc: not dispensing water, not dispensing iceFound ice build up under ice bin. Removed ice build up. Unit dispensing water and ice. Checked all gaskets and seals. Op test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/26/2020
DRYER WHIRLPOOL n/a Found belt broken and pulley gave estimate the were going to fix it but when took everything apart the motor pulley was in between blower and motor did not know how to put around but watch a video on YouTube and it looks like I had to remove blower and mo
Near Bainbridge Township, OH 44023
Joe O
Job Details: 08/26/2020
WASHER WHIRLPOOL MVWB835DW4 Cc: not spinning or draining out clothes at the end of cycleFound in delicate cycle spin speed is shut off. Advised customer. Ran auto test and calibration. Unit functioning as designed. Op test ok
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/26/2020
DRYER AMANA NED4655EW1 The vent for the dryer that goes in the wall is absolutely packed. Exits under a porch. I will let the customer take care of that. dryer produces heat tested good
Near Cleveland, OH 44139
Brian M
Job Details: 08/26/2020
RANGE FRIGIDAIRE LGGF3043KF Installed igniter harness Ran test on all burners OP Test Ok
Near Brimfield Township, OH 44240
Joe O
Job Details: 08/26/2020
DRYER MAYTAG MEDC465HW0 Installed terminal block. Op test ok
Near Saybrook Township, OH 44004
Jeff M
Job Details: 08/26/2020
RANGE FRIGIDAIRE FGES3065KBD I took the machine apart just before I was about to disconnect the heating element to install the new one I noticed that the wiring harness connectors has damage inside the plug. half of a terminal stuck in the other half of the plug. I stopped and showed
Near LaGrange Township, OH 44050
David R
Job Details: 08/26/2020
RANGE MAYTAG MGR6751BDS18 "Cc of gas leaking/bottom oven not working correctly. Went over all valves top and back. No excess gas smell or leaks, all check good. Bottom oven ignitor is ash white. Replaced from t/s tested. Good op test ok; used 1 12400035 (IGNITER) from stock"
Near Willoughby, OH 44094
Corina B
Job Details: 08/26/2020
WASHER MAYTAG MVWC465HW2 "CC that the unit does not finish a cycle. Ran diag no codes. Ran a manual test for spin, agitate, lock. Hot and cold. Ran a calibration. Started a rinse and spin with towels. Cust did have 2 rinse on. Optest ok."
Near Cleveland, OH 44113
Corina B
Job Details: 08/26/2020
DRYER AMANA NED4655EW1 "CC that the unit is not heating. Checked outlet, good. Checked heater open. Replaced the heater from t/s. Can not check outside vent apartment complex. Started an air cycle, good. Time dry good. Optest ok. ; used 1 279838 (Element) from stock"
Near Euclid, OH 44123
Corina B
Job Details: 08/26/2020
WASHER MAYTAG MVWX655DW0 "CC that it does not finish a cycle. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, F5E1 – LID SWITCH FAULT, F7E1 – BASKET SPEED FAULT. Found the hub is stripped. Replaced the hub from t/s. Ran a spin. Ran a calibration. Optest ok; used 1 W10528947 (Hub) from
Near Painesville Township, OH 44077
Jason N
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Cc unit not cooling, making loud noisePlugged in unit. Let run for 20 min, compressor getting louder as it runs, compressor and condenser getting hot, condenser fan is running. Frost pattern on evaporator weak. Tapped low side, pressure at 10 psi and sta
Near Avon, OH 44011
Gabriel P
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replace parts,opt test ok"
Near South Euclid, OH 44121
Dan H
Job Details: 08/25/2020
SXS REFRIGERATOR WHIRLPOOL ED2VHEXVQ01 "Installed new condenser fan motor and blade, op test good"
Near Lorain, OH 44053
Gabriel P
Job Details: 08/25/2020
REFRIGERATOR MAYTAG MFI2568AES "Replace control,opt test ok"
Near Saybrook Township, OH 44004
Jeff M
Job Details: 08/25/2020
DISHWASHER KITCHENAID KDTM354DSS5 The user interface will work on and off. As of right now the display is completely dead I’m not going to diagnostics needs the UI;
Near Cleveland, OH 44109
Dan H
Job Details: 08/25/2020
WASHER WHIRLPOOL WFW6620HC0 "Customer complaint that unit is not spinning clothes out sometimes, ran diagnostics no error codes found, ran quick wash cycle with load in it , unit completely shut off mid cycle, ran drain and spin, unit would not shut off it stayed on 1 minute for
Near Kirtland, OH 44094
Jason N
Job Details: 08/25/2020
DRYER KENMORE 110.828321 "Installed inlet thermistor. Ran dryer op test, dryer cycled heat properly. Op test good."
Near Wellington, OH 44090
David R
Job Details: 08/25/2020
WASHER MAYTAG MVWX655DW2 "Cc some items of clothes would not drain all the way and would be wet, said it is intermittent. Found off balance error. Replace both parts. Also leveled unit out. Found a little bit of deterrent on/in latch. Could of been causing intermittent problems.
Near Streetsboro, OH 44241
Brian M
Job Details: 08/25/2020
WASHER MAYTAG MVWB725BW0 Cc unit not always locking Found error for lid lock Replaced lid lock ran lock test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Aurora, OH 44202
Corina B
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced the harness, insulation and damper. Cust did have fast cool on. Advised cust to use only fast cool when the door is left open for a long period of time. Optest ok."
Near Streetsboro, OH 44241
Brian M
Job Details: 08/25/2020
WASHER AMANA NFW5800HW0 Called tech line, They advised to replace main control UI and wire harness. ; ordrng 1 W11325578 (cntrl-elec) and 1 W11316252 (harns-wire) and 1 W11449075 (Harness)
Near Cleveland, OH 44121
Jason N
Job Details: 08/25/2020
REFRIGERATOR MAYTAG MSD2572VEB01 "Cc unit needs ice maker hookup and frosting in freezerFound unit freezer door gasket tore on bottom, magnet is missing. Freezer door not sealing, frost everywhere in freezer. Unit needs freezer door gasket. Cust also states ice maker water line needs hoo
Near Middleburg Heights, OH 44130
Dan H
Job Details: 08/25/2020
RANGE KITCHENAID KFGD500EBS00 "Customer complaint that unit started flickering and oven turned on by itself, plugged unit in, control did not power up, control is receiving 120vac , unit needs new control;"
Near Cleveland, OH 44119
Jason N
Job Details: 08/25/2020
RANGE AMANA ARG7200W "Cc oven not workingRan bake test, ignitor drawing 2.5a. Ignitor is weak. Replaced using truck stock ignitor. Ran bake test to 300 degrees, good ignition and preheat. Op test good.; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from s
Near Columbia Township, OH 44028
David R
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Mullion rail clip that hold it on was broke. Part already on order, let customer know to watch out for part."
Near Olmsted Township, OH 44138
David R
Job Details: 08/25/2020
REFRIGERATOR KITCHENAID KBSD618ESS01 "Replaced module. Called techline. Austin. In order to replace water line, door has to be replaced. Ordering door and door parts. 2 techs and 3 job count; ordrng 1 W10800788 (gasket-fip) and 1 W10800793 (dor-fip us) and 1 W10859719 (door-skin)"
Near Strongsville, OH 44136
Corina B
Job Details: 08/25/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "CC that there is no power to unit, pulled it out and power came back on. Checked the power supply, good. Checked the connections at the control, good. Optest ok."
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 08/25/2020
WASHER AMANA NTW4516FW3 Cc: not cleaning clothesFound error code f8e1(long fill no fill) f7e7(motor unable to reach target rpm). Found drain laying on the floor. Ran auto test and calibration. Ran drain and spin. Unit functioning as designed. Op test ok
Near Richmond Heights, OH 44143
Jeff M
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL GI6FDRXXY09 The water valve is split needs replaced ; ordrng 1 WPW10498990 (valve-inlt)
Near Wickliffe, OH 44092
Jeff M
Job Details: 08/25/2020
RANGE KENMORE 790.304794 "Igniter is weak needs to be replaced; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Corina B
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRV976FEM00 "CC that the freezer is not cold enough and the ice maker is not making ice. Fz 17-25* Found frost build up on the ff evap. Steamed out the evap and replaced the thermistor from t/s. Ran step 56 lost position, step 57 and the. 45. Ice maker filled. Optest
Near Painesville, OH 44077
Jeff M
Job Details: 08/25/2020
RANGE MAYTAG MGR5775QDB "The unit isn’t sending power to the igniter The wires for the igniter were damaged the wires were through against the cabinet and shorted out I already installed a new igniter needs the control board; ordrng 1 WP74009227 (cntrl-elec), used 1 12400035 (I
Near Strongsville, OH 44136
Corina B
Job Details: 08/25/2020
STACK W/D GE GUD24ESSJ0WW "The straps will not go around the suspension rods. Will need suspension rods. The spring to the door is rusted and broke will need a new spring; ordrng 4 WH16X22791 (Suspension rods)s and 1 WH01X10628 (Spring), used 1 Shipping from stock"
Near Strongsville, OH 44136
Corina B
Job Details: 08/25/2020
DRYER MAYTAG MEDC465HW0 "CC that the door does not shut. Found the door bowing out. The door clips are broken. The bearing tab is broke. Will need a new door, bearings, and clips. ; ordrng 1 W10806345 (Panel) and 2 W10854425 (Clip)s and 2 WP8066092 (Clip)s and 1 279441 (Bearings
Near Olmsted Falls, OH 44138
David R
Job Details: 08/25/2020
DRYER WHIRLPOOL WED5000DW2 "Replaced part. Customer had questions about dry time. Checked airflow going outside, good, found a little lint inside. Other than that. Check time items are being put in, might need to add more time to it. Make sure checking temp settings as well. Airflo
Near Olmsted Falls, OH 44138
David R
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Replaced part. Tested, good. Also replaced water filter for customer. Good. Op test ok"
Near Bay Village, OH 44140
Dan H
Job Details: 08/25/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
Near Cleveland, OH 44105
Joe O
Job Details: 08/25/2020
REFRIGERATOR MAYTAG MFI2269FRZ02 "Attempted to install glides, found center glide is riveted to the bracket. Needs glide and bracket assembly.; ordrng 1 WPW10235357 (glide)"
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/25/2020
DISHWASHER KITCHENAID KDPM704KPS0 CC that the unit is leaking from the left side. ; ordrng 1 W11179175 (Door)
Near Mantua, OH 44255
Brian M
Job Details: 08/25/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Cc ff section not cold Found frost build up on back wall Removed and found fan not running Replaced using truck stock Steamed out ice OP Test Ok ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/25/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc unit not making iceCust stated it made only a few cubes over a few weeks now. Ran ice maker diagnostics, found code e5 for ice maker bad thermistor. Unit needs ice maker.Customer not repairing at this time, will think it over. Estimate only."
Near Oakwood Village, OH 44146
Corina B
Job Details: 08/25/2020
WASHER MAYTAG MVWB400VQ0 "CC that the unit is still leaking after the tub ring was replaced. Started a cycle. Found the water valve making the unit leaking. Will need a new valve. Customer does not want to repair. Cust will have a refund from the tub ring and shipping ; ordrng 1
Near Solon, OH 44139
Corina B
Job Details: 08/25/2020
RANGE WHIRLPOOL WFG525S0JZ0 CC that the oven is not heating. Heated oven to 350* waited 15 minutes after the buzzer. Temp at 350*. Advised cust to wait 10-15 minutes after buzzer to insert food. Optest ok;
Near North Olmsted, OH 44070
David R
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Called techline. Went over symptoms and pressures. Pressure shows it is in range of where it should be. Advised run test 4 step 4 is FF, step 5 is FZ. FF is suppose to be between 8-14 on gauges and in FZ 0-3 PSI on gauges. If pressures check good, inside
Near Westlake, OH 44145
Dan H
Job Details: 08/25/2020
OTR MICROWAVE WHIRLPOOL WML55011HB2 "Customer complaint of rattling noise, confirmed, found a couple of loose screws underneath causing a vibration, tightened, no unusual noises now, op test good"
Near Bay Village, OH 44140
Dan H
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL KFXS25RYMS0 "Customer complaint that unit is leaking, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W1
Near Warrensville Heights, OH 44128
Jason N
Job Details: 08/25/2020
WASHER AMANA NTW4516FW3 "Cc unit not filling with water.Ran diagnostics, found codes f8e1 for no fill/long fill. Found drain hose laying on floor behind unit draining into basement floor drain. Advised customer that drain hose must be elevated at least 30” above floor. Found sta
Near Chagrin Falls, OH 44022
Jason N
Job Details: 08/25/2020
REFRIGERATOR KITCHENAID KRFC302EPA02 "Cc unit not dispensing water and needs leveledRan m/s entitlement. Good purchase date 7/21/20.Confirmed not water dispense, checked pressure at filter. Found filter not installed fully. Reinstalled filter, dispense test good. Purged lines. Leveled unit s
Near Strongsville, OH 44149
Gabriel P
Job Details: 08/25/2020
RANGE WHIRLPOOL WMHA9019HZ2 "Replace door,opt test ok"
Near Beachwood, OH 44122
Jason N
Job Details: 08/25/2020
WASHER WHIRLPOOL WTW8540BW "Cc unit tub will not spin.Ran diagnostics, found code f71 for suds. Ran diagnostics cycle, basket not engaging at end of drain out cycle. Unit needs drive hub.; ordrng 1 W10820039 (hub)"
Near Willoughby, OH 44094
Jeff M
Job Details: 08/25/2020
WASHER WHIRLPOOL WED6200SW1 The unit has a bad pulley. Installed new ts part unit tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Strongsville, OH 44149
Gabriel P
Job Details: 08/25/2020
REFRIGERATOR KENMORE 253.6072201 "Found unit unplug when arrive turn unit on wait 15 minutes for it to cool then force it into defrost mode but it did not when into defrost advise customer of next time leave unit plug in for further diagnostics but as right now is not going into defrost
Near Cleveland, OH 44135
Dan H
Job Details: 08/25/2020
WASHER WHIRLPOOL LSQ8243HQ0 "Installed new timer, op test good"
Near Beachwood, OH 44122
Dan H
Job Details: 08/25/2020
DISHWASHER KITCHENAID KUDS30CXSS7 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good ; used 1 W10712394 (Adjstr) from stock"
Near Bedford Heights, OH 44146
Corina B
Job Details: 08/25/2020
DISHWASHER WHIRLPOOL DU1300XTVQ1 "CC that there unit has black marks on the dispenser, the tub and around the vent. Cust is using liquid detergent. Started a cycle, spray arms are clear. Gasket is good. Advised cust to use pods instead of liquid or powder. To do a clean cycle every month
Near Lakewood, OH 44107
Dan H
Job Details: 08/25/2020
WASHER ADMIRAL ATW4475XQ0 "Installed new valve, found leak in drain hose, called landlord, no answer, he has not been quoted ; ordrng 1 WPW10189267 (Hose), used 1 SHIPPING (shipping and handling) from stock"
Near Garrettsville, OH 44231
Brian M
Job Details: 08/25/2020
WASHER WHIRLPOOL WTW5000DW3 Cc unit not draining Removed drain hose from drain tube ran test drain pump functioning properly Found customer drain to be clogged and not allowing unit to drain properly Advised to get drain inspected
Near Cleveland, OH 44113
Joe O
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: frost build up on freezer wallsFound customer had frost removed. Found all gaskets are sealing. Advised customer an item in the freezer could have been holding the door open. Found some items over hanging the shelves. Could not duplicate issue. Op tes
Near Willoughby, OH 44094
Jeff M
Job Details: 08/25/2020
WASHER WHIRLPOOL WTW6300WW0 I accidentally rid of the dryer on the washer in the washer in the dryer. Service charge for the washer was awesome applied to the dryer. This washer is 10 years old. The bearings are shot it’s leaking from underneath most the time the tub will not separa
Near Beachwood, OH 44122
Jason N
Job Details: 08/25/2020
REFRIGERATOR FRIGIDAIRE FRU17G4JW21 "Cc unit not cooling Customer states it will stop cooling intermittently, and frost up on back. They have defrosted it, and it will work after. Unit cooling at time of arrival, no frost or ice buildup. Evap fan running. Good frost pattern on evap. Found d
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 08/25/2020
WASHER MAYTAG MHW5100DC "Drain pump seized. Customer took the pump apart he did not find anything inside the pump. The reason why the display was not working was because of the multiple overflow and error codes. I cleared the codes unit tested good drain pump is still seized. Cu
Near Aurora, OH 44202
Brian M
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc unit not cooling in ff section Found evap frosted up cleared ice Found thermistor not in range Needs fan thermistor kit ; ordrng 1 W11033168 (harns-wire)
Near Garfield Heights, OH 44125
Brian M
Job Details: 08/25/2020
RANGE WHIRLPOOL SF315PEPB2 Cc unit not igniting on any burners and oven not heating Found bake igniter open Found no power coming from spark module to front switches Found 2 of the 4 front switches damaged Also found that the knobs are broken and does not turn burner off all the wa
Near Cleveland, OH 44113
Joe O
Job Details: 08/25/2020
DISHWASHER KITCHENAID KUDI02CRBS2 Cc: not cleaning properlyRan diagnostics test cycle. Found cold water at start of cycle. Found unit has good pressure. Spray arms are functioning. Unit is functioning as designed. Advised customer to run hot water at the sink. Also advised to run high tem
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV04 Filter is plugged I took the filter out of the housing there was pressure. Customer needs a new filter; ordrng 1 EDR1RXD1 (water filter)
Near Lorain, OH 44052
David R
Job Details: 08/25/2020
WASHER AMANA NTW4516FW3 "Cc of the unit not working correctly, making a weird sound not letting clothes wash. Unit plugged in. Gave a error code F8E1 error code. Tested in manual. Both valves are working and correct. Valves on the right way. Took a look under. Found cam cracked
Near Mentor, OH 44060
Jason N
Job Details: 08/25/2020
WASHER WHIRLPOOL GHW9460PL0 "Cc unit only cycling on hot water and leakingRan wash test on cold, hot water coming in. Found water lines reversed on back of unit. Corrected and restarted wash test. Unit not draining in bellow. Found 6 socks stuck in bellow blocking drainage holes. Ra
Near North Ridgeville, OH 44035
David R
Job Details: 08/25/2020
WASHER WHIRLPOOL WTW5100HC0 Wrong part ordered. Will need strike that goes into latch. Ordering ; ordrng 1 W11457841 (STRIKE)