Local Reviews
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Brian M.
GS6NBEXRQ01 WHIRLPOOL REFRIGERATOR Cc that there is white residue coming from water dispenser ran a few test cups found multiple white floating deposits. Us hooked at bottom connector found now deposits when coming from bottom of door. Needs new line and water faucet ..... line is part of door needs door replaced
Dan H.
WRT519SZDW01 WHIRLPOOL REFRIGERATOR Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.16oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890087, 1 W10890099, 2 W10890115, 1 W10890128, and 1 W10890131 from stock, Job Cmpltd
Dan H.
KGSA906PSS00 KITCHENAID RANGE Customer complaint that oven is not heating and oven light stays on, started bake for 350 degrees, burner lit right up, burner shut off after a minute and did not relight, found oven door switch lever stuck in open position, freed lever, oven door switch lever is moving freely now, oven light turned off, bake burner lit and heated to 350 degrees, op test good, if problem should reoccur unit will need lock mechanism ; Job Cmpltd
Dan H.
MDB4949SDZ0 MAYTAG DISHWASHER Customer complaint that unit is leaking,started normal wash cycle, found unit leaning forward, leveled unit, no leaks, op test good ; Job Cmpltd
Dan H.
MVWB835DW3 MAYTAG WASHER Customer complaint that unit is not cleaning the clothes, customer showed stains on jeans, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and advanced to wash cycle, unit fills , agitates, drains and spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
Macaulay G.
MGR5770BDQ WHIRLPOOL RANGE Checked oven, found faulty igniter. Replaced igniter from truck stock, part#12400035. Checked operation of oven =ok.; used 1 12400035 (IGNITER) from stock, Job Cmpltd
Macaulay G.
WRS325FDAM04 WHIRLPOOL REFRIGERATOR Replaced both led lights for refrigerator. Lighting up ok.; Job Cmpltd
Macaulay G.
ED2JHGXRQ02 WHIRLPOOL REFRIGERATOR Replaced wp2180226 bracket in refrigerator. Tested operation of dispenser =ok.; Job Cmpltd
Macaulay G.
WTW5000DW1 WHIRLPOOL WASHER , After putting a load of clothes from the customer in the washer, when washer was coming down out of final spin, the clicking noise could be heard. This was the noise of the cam assembly not disengaging. Also, drain pump had a few seconds of hesitation before draining. Replaced cam and drain pump from truck stock. All tested ok. Disengaging well now.; used 1 W10721967 (PULLEY), and 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd
Chad P.
WMH53520CS6 WHIRLPOOL MICROWAVE Found relay on control welded closed. Needs control and lamp replaced. ; ordrng 1 8206232A (lamp 40 watt) and 1 W11100597 (CONTROL), schdld next appmnt for 4/11 WED
Chad P.
WFE540H0ES0 WHIRLPOOL COOK TOP Found terminal block and power cord shorted needs complete harness with terminal block assy and cord replaced. Cust will get cord for oven. ; ordrng 1 W11218704 (HARNESS), schdld next appmnt for 4/12 THU
Chad P.
WRS571CIDM01 WHIRLPOOL REFRIGERATOR Replaced damper (diffuser) assy. Op test ok. ; Job Cmpltd
Chad P.
WDT750SAHW0 WHIRLPOOL DISHWASHER Cc that disp is not opening. Lid is not binding. Checked solenoid from control. Checks good. Ran service test mode. Disp opened. Advised to use as normal. ; Job Cmpltd
Chad P.
MVWB835DW1 MAYTAG WASHER Installed parts listed. Op test ok. ; Job Cmpltd
Arthur V.
AMANA DRYER NED4655EW1 , Upon arrival left side drum roller worn badly causing issue. Roller worn extremely fro behind the roller forward. See pics Found roller shaft bent to the right. Need to order drum,shaft assy rollrs ; ordrng 1 W10899578 (DRUM) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft), schdld next appmnt for 4/16 MON !,
Arthur V.
MAYTAG WASHER MVWX655DW1 Replaced parts listed. Op test good. ; Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WTW5000DW1 Cust complaint unit water will not stop filling with lid open. Replaced water valve and lock assy. Op test good ; used 1 W10838613 (LATCH), and 1 W11038711 (VALVE) from stock, Job Cmpltd,
Robert A.
FRIGIDAIRE REFRIGERATOR FFHB2740PE5A Installed fan/seal kit, cycled i/m, op test ok; Job Cmpltd,
Corina B.
FFGF3023LBE FRIGIDAIRE RANGE Ordered the wrong burner head. Brought it back for return. Cleaned the burner head. Burners are lighting. Optest ok. ; Job Cmpltd
Corina B.
WFG505M0BS0 WHIRLPOOL RANGE Replaced the glass. Optest ok. ; Job Cmpltd
Corina B.
NED4655EW1 AMANA DRYER CC that the unit does not dry the clothes. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Checked outside vent, no airflow. Will need to have the vent cleaned. Optest ok. ; Job Cmpltd
Corey L.
WDF330PAHW WHIRLPOOL DISHWASHER Customer complaint dishwasher not drying plastics or silverware, explained that plastic will not dry, the silverware is in a plastic holder which will retain more water, unit is operating as designed Job Cmpltd
Corey L.
WGD5540SQ0 WHIRLPOOL DRYER Customer complaint smells like gas while in use, started normal timed dry, ignitor glowed flame lit, opened door and inside of unit smells kind of like propane, house line is ng, house has recently been remodeled, paint cans in laundry sink, smell could be the paint or stain that was used, called techline, sr#7721698708, after speaking with techline confident odor is not coming from the unit, must be the chemicals burning off, unit is operating as designed ; Job Cmpltd
Brian M.
WDT710PAYM6 WHIRLPOOL DISHWASHER Cc that machine is not washing dishes. Found pump not running normal pumps a little bit of water out of spray arms, also found spray arms full a debris needs sump assy and spray arms Estimate only customer does not want to repair at this time Job Cmpltd
Dan H.
JS42NXFXDE01 JENN-AIR REFRIGERATOR Customer complaint that doors are uneven, leveled unit, op test good ; Job Cmpltd
Dan H.
MHWC7500YW0 MAYTAG WASHER Customer complaint that unit is not draining, found a key and a plastic bag lodged in filter basket, removed, unit drained, op test good,; Job Cmpltd
Macaulay G.
LGHB2867PFCA FRIGIDAIRE REFRIGERATOR Ice maker not advancing to fill. Freezer temp @ -1. Office to order ice maker. ; ordrng 1 5303918493 (freezer ice maker), schdld next appmnt for 4/13 FRI
Macaulay G.
WTW8500DC3 WHIRLPOOL WASHER Checked washer, found broken springs, office to order suspension kit.; ordrng 1 W11130356 (suspension), schdld next appmnt for 4/20 FRI
Chad P.
WDT710PAYM3 WHIRLPOOL DISHWASHER Cleared a small amount of debris and checked checked valve. Ran unit several times. Unit drained. Advised to make sure drain line stay up. Op test ok. ; Job Cmpltd
Chad P.
417.98702892 KENMORE STACKED WASHER/DRYER Removed front panel and ran drain spin 3x. No abnormal noises. Drive system checks good. Advised to use as normal. Op test ok. ; Job Cmpltd
Jeff M.
AMANA WASHER NTW4516FW2 The unit didn’t have the cold water line hooked up; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF560SMYB04 Replaced fan motor and blade. Plugged in u it started to cool. Twila to monitor ; Job Cmpltd,
Brian B.
AVON MICROWAVE OVEN KEMS308SSS05 , Replaced UI boards and wide board. Tested unit. Micro heats, but magnetron cooling fan not coming on and micro light not working. Called whirl TL, Sterling. He said ohm out convection thermister on p6. Thermister checks good. Checked voltage on p2 connector out to mag fan, 0v. Will also need micro appliance manager board. Interlock switches check ok. Office to order part. Brought back interlock harness for return. Brought back cores and unused interlock harness for return. Customer paid for part.; ordrng 1 WPW10350780 (MICRO APP MAN BOARD 11238), Cllctd $115.00 CC Ref # 1050240321, schdld next appmnt for 4/11 WED ! [**],
Jeff M.
MAYTAG WASHER MHWE200XW Belt came off the rear on the drum. Cust can install ; ordrng 1 WPW10260319 (BELT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, (GV)
Jeff M.
MAYTAG WASHER MVWB766FW1 he unit f0e3 code I cleared the code op tested good I recommended to customer to take her bedspread to a laundromat ; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR ED5LVAXWQ00 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL DISHWASHER WDF520PADM2 There was glass in the pump op tested good ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF560SMYB05 Found unit iced at the top of the evaporator causing evap fan to quit working. Turned off cooling and gave customers chance to clean out freezer (pop can exploded ). After removing ice fan started working. Reassembled op test good. ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Replaced parts listed. Op test good ; Job Cmpltd,
Arthur V.
FRIGIDAIRE WASHER FAFW3511KR0 Replaced valve. Op test good. Customer needs plumber to stop debri from getting to washer. ; Job Cmpltd,
Robert A.
KITCHENAID OTR MICROWAVE KMHS120ESS2 Found upper door switch, in lock position with door open, replaced door switches, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDTM354DSS4 Found left track broken, replaced both tracks, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT750SAHZ0 Replaced ui and control, ran diagnostic cycle, good, unit on dedicated circiut, polarity correct, op test okCust to watch; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR GB2FHDXWS06 Found evap drain frozen/clogged, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
Corina B.
FFBD2406NW0A FRIGIDIARE DISHWASHER Replaced the panel and overlay. Optest ok. ; Job Cmpltd
Corina B.
MVWX655DW1 MAYTAG WASHER CC that the unit shakes and the clothes are wet at the end of the cycle. Ran diag no codes. Found the basket is hitting the back wall, leveled unit. Ran a normal load and a drain and spin cycle. Advised 1-2 tablespoons of detergent. Optest ok. ; Job Cmpltd
Corey L.
NTW4516FW2 AMANA WASHER Customer complaint washer leaking from connection behind washer, confirmed cold inlet valve cracked, replaced valve, op test good; used 1 W11038711 (VALVE) from stock, Job Cmpltd
Brian M.
JGRP548WP01 JENN-AIR RANGE Cc that griddle was not turning on. Checked voltage at griddle control knob. Checked good, removed griddle found griddle thermostat not plugged in , plugged in thermostat, OP Test Ok Cc that bottom of the oven doors screws are rusted out need 12 screws and outer door panels on both oven doors Took pic of rusty screws please research for part number ; ordrng 1 W10322615 (glass-door) and 1 W10322618 (glass-door)
Macaulay G.
KDFE104DSS1 KITCHENAID DISHWASHER During drain cycle, drain pump not staying on for full duration of drain. Dispenser is receiving voltage from control but not releasing rinse aid. Office to order main control and dispenser.; ordrng 1 W10854215 (cntrl-elec) and 1 W11032769 (dispenser), schdld next appmnt for 4/17 TUE
Macaulay G.
KSGB900ESS2 KITCHENAID RANGE Installed user interface panel and bezel kit in oven. Tested operation=U.I. Ok, lights not coming on in oven, tested bulbs and input voltage=no voltage from main board, main board to be ordered by office.; ordrng 1 W11100100 (cntrl-elec), schdld next appmnt for 4/16 MON
Brian M.
JES9900BAB WHIRLPOOL RANGE Cc time won’t set, showed customer how to set clock after power outages Op test ok ; Job Cmpltd
Dan H.
MED5500FW1 MAYTAG DRYER Customer complaint of rattling noise, confirmed, Lise is coming from blower wheel housing, tightened bolts, no noise now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
Dan H.
WFG530S0ES1 WHIRLPOOL RANGE Installed new ignitor and dsi board, op test good ; Job Cmpltd
Chad P.
ARB8057CB AMANA REFRIGERATOR Replaced heater and thermostat. Op test ok. ; Job Cmpltd
Brian M.
WFE525S0HV WHIRLPOOL RANGE Installed control board op test ok ; Job Cmpltd
Corina B.
WRV986FDEM01 KITCHENAID REFRIGERATOR CC that the lights in the ff are dim. Found the fz light is not working. Unplugged the connections to the aurora board. Lights did not come on will need a new fz light. Called SM to order part.; ordrng 1 W11205083 (LED LIGHT), schdld next appmnt for 4/11 WED
Dan H.
KUDS25SHBL1 KITCHENAID DISHWASHER Customer complaint that door will not opening dispenser door will not stay closed , leaving white residue on dishes and is not drying dishes, found handle broken, unit has enough water pressure while motor is running, heater is working, unit needs new handle and dispenser , advised customer to run hot water in sink before starting unit and to use rinse aid to help with drying; ordrng 1 WP9743903 (handle) and 1 WPW10616003 (dispenser), schdld next appmnt for 4/11 WED
Chad P.
KSC24C8EYY02 KITCHENAID REFRIGERATOR Defrosted evap and replaced Thermistor. Op test ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
Chad P.
KFIL27CXMS0 KITCHENAID REFRIGERATOR Replaced tank assy. Op test ok. ; Job Cmpltd
Arthur V.
WHIRLPOOL REFRIGERATOR GI5SVAXVB02 Replaced main bd and reprogrammed code. Unit started. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
Corina B.
KERS505XWH03 KITCHENAID RANGE CC that the ovens do not go past 125*. Found the terminal block black wires have melted off of the block. Checked the voltage, correct. Will need new wires and block. Unplugged unit, advised cust to keep it unplugged till it gets fixed. Called SM to order parts. Cust was on phone with whirlpool, whirlpool had me call t/l to make a report. Called t/l mike file# 7721691505. ; ordrng 1 74008296 (harns-wire) and 1 WPW10245259 (block-term,
Brian B.
MAYTAG DISHWASHER MDB4949SDZ0 CC of loud motor. Ran cycle. Main pump motor noisy. Not caused by Ny debris in pump. Will need new sump assembly. Office to order part. Customer needs later appt if poss.; ordrng 1 WPW10591570 (MOTOR & SUMP ASSBLY), schdld next appmnt for 4/10 TUE 2-5,
Chad P.
KDTE704DBL0 KITCHENAID DISHWASHER Replaced DIVERTER found spoon under float. Removed. Ran normal wash. Op test ok. ; Job Cmpltd
Brian B.
WHIRLPOOL WASHER ITW4300SQ0 Replaced agitator parts. Ran test cycle. Op test ok. Office to bill.
Corey L.
DE412 WHIRLPOOL DRYER Customer complaint unit stays on, found buzzer not turning off at the end of a cycle until door is opened, found contacts in timer corroded, quoted customer to repair today or purchase a new timer, sanded contacts, op test good; Job Cmpltd
Brian B.
WHIRLPOOL REFRIGERATOR WRS321SDHZ00 Pan holder is crack,ordering new,level unit, lubricate gasket on left door,opt test good ; ordrng 1 W10904001 (PAN HOLDER ),
Brian B.
WHIRLPOOL REFRIGERATOR WRS321SDHZ00 Pan holder is crack,ordering new,level unit, lubricate gasket on left door,opt test good ; ordrng 1 W10904001 (PAN HOLDER ),
Arthur V.
WHIRLPOOL WASHER WTW8000DW1 Found water valve needs replaced water just trickling out. Est = 89.95 sc. 98.00 labor. 95.07 parts. Total est=302.12. Part needed is 1- W11220230. Cust does not want repaired. ; Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WTW8000DW1 Found water valve needs replaced water just trickling out. Est = 89.95 sc. 98.00 labor. 95.07 parts. Total est=302.12. Part needed is 1- W11220230. Cust does not want repaired. ; Job Cmpltd,
Arthur V.
KENMORE DRYER 110.86566110 Took pics of water level Found unit would need 279827 motor,341241 belt,wp691366 idler pulley ,wp61894 tstat,279052 tstat ,wp694674 tstat ,wp3392519 thermal fuse,and a 696245 wire harness. harness is no longer available unit is repairable ; Job Cmpltd,
Macaulay G.
WRS588FIHZ00 WHIRLPOOL REFRIGERATOR All tests in diagnostics were passed other than the switch for ice bucket. Tech line advised to order bucket switch. Rocker switch also does not turn of ice cycling. Office to order bucket switch and rocker switch.; ordrng 1 W10918003 (switch-rkr) and 1 WPW10656772 (switch), schdld next appmnt for 4/12 THU
Arthur V.
KENMORE WASHER 110.81361150 Unit was in a flood. Cust said she tried running the washer and it. ran ok thru a complete cycle —-water marks show water was app 12 inches from bottom of washer. Parts affected would be the motor,wire harness,.the motor is available but the wire harness is discontinued. Unit is repairable this would not be safe to use after motor was in standing water. ; , Job Cmpltd,
Robert A.
MAYTAG RANGE MES8800FZ Reset/leveled handle, op test ok; Job Cmpltd,
Dan H.
KUDS25SHBL1 GE DISHWASHER Customer complaint that door will not opening dispenser door will not stay closed , leaving white residue on dishes and is not drying dishes, found handle broken, unit has enough water pressure while motor is running, heater is working, unit needs new handle and dispenser , advised customer to run hot water in sink before starting unit and to use rinse aid to help with drying; ordrng 1 WP9743903 (handle) and 1 WPW10616003 (dispenser), schdld next appmnt for 4/11
Dan H.
TUD6710SQ0 WHIRLPOOL DISHWASHER Installed new parts, op test good ; Job Cmpltd
Brian M.
100.45089400 KENMORE WASHER Cc f11 error code sometimes, unit does finish a cycle but gives error F11 Ran diagnostics found stored code f11 Ran test load ran as normal, went to run another cycle and found clicking from control board and not starting and error code DL points to a faulty CCU needs control board replaced Customer request BM to return ; ordrng 1 WP8182689 (cntrl-elec), schdld next appmnt for 4/12 THU
Robert A.
AMANA REFRIGERATOR AFI2539ERW01 Talked w/cust, a service co was out this morning; Job Cmpltd,
Macaulay G.
KMHC319EBL1 KITCHENAID MICROWAVE Replaced wire harness in microwave. Tested unit, running properly.; Job Cmpltd
Chad P.
KGRS505XSS05 KITCHENAID RANGE Installed ignitor. Unit worked perfectly then stopped working. KGRS505XSSiring checks good. Will need spark mode replaced. ; ordrng 1 74009098 (module,spark), schdld next appmnt for 4/13 FRI
Chad P.
KERS202BWH0 KITCHENAID RANGE Installed parts listed. Op test ok. ; Job Cmpltd
Robert A.
ELECTROLUX REFRIGERATOR FFTR1814TW0 Installed garage heater kit, op test ok; Job Cmpltd,
Corina B.
MFI2570FEZ05 MAYTAG REFRIGERATOR CC that the unit is not making ice or the water does not come out. There is no water going to the unit. Found a saddle valve, took pic. Advised the cust to replace the saddle valve with an inline valve. Turned the water off to the unit. Optest ok. ; Job Cmpltd
Corey L.
MVWX655DW1 MAYTAG WASHER Customer complaint unit did not spin but now it works fine, ran diagnostics found f0e2 over suds, advised customer to use only 1-2 tbsp of a he detergent, unit is operating as designed ; Job Cmpltd
Corina B.
WDT920SADM2 WHIRLPOOL DISHWASHER CC that it will not turn on f2e2 code. Found the f2e2 is flashing. Found service pointer W11039809.unplugged unit for 30 seconds and the error code came back. UI is dead. Will need a new control and UI. Called SM to order parts.; ordrng 1 W10854221 (cntrl-elec) and 1 W10859914 (panel-cntl), schdld next appmnt for 4/10 TUE
Corey L.
NTW4605EW0 AMANA WASHER Installed new gearcase assembly, op test good ; Job Cmpltd
Brian M.
FGID2466QF1A FRIGIDAIRE DISHWASHER Installed water valve op test ok ; Job Cmpltd
Macaulay G.
WDT920SADE0 WHIRLPOOL DISHWASHER Found no functional issues. Advised to clean filters and run hot water to sink before starting dishwasher. ; Job Cmpltd
Macaulay G.
WRF540CWBB00 WHIRLPOOL REFRIGERATOR Ice maker heater is not heating mold to release cubes. Office to order ice maker.; ordrng 1 W10884390 (icemaker), schdld next appmnt for 4/11 WED
Chad P.
KGRS505XSS04 KITCHENAID RANGE Valve for front right burner seized. Unable to break free. Needs knob replaced. ; ordrng 1 WPW10206288 (VALVE), schdld next appmnt for 4/10 TUE
Corina B.
WTW8800YC1 WHIRLPOOL WASHER Replaced the screw to the rotor. Connected the hoses. Replaced the inlet hoses from t/s. Ran a normal wash and a drain and spin. Optest ok. ; used 2 WP89503 (HOSE) from stock, Job Cmpltd
Dan H.
LGR8620PG0 WHIRLPOOL DRYER Customer complaint that unit stopped mid cycle and will not start back, found blower wheel housing packed with lint and other debris preventing it from spinning, removed, unit started, unit heated, op test good ; Job Cmpltd
Macaulay G.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Checked freezer, found ice around door seal. Gap found in top of door seal, caused by warp on top of door. Also, found ice maker not advancing. Office to order stainless freezer door. Ice maker replaced from truck stock. Icemaker is working properly.; ordrng 1 12977864SQ (dor-fip ss), used 1 W10884390 (ICE MAKER ASSY)
Chad P.
WFW95HEDW0 WHIRLPOOL WASHER Replaced pressure switch. Op test ok. ; Job Cmpltd
Brian B.
AMANA DRYER NED4655EW1 Dryer not heating. Checked voltage at terminal block, 120, 120, 240. Voltage is correct.found open thermal cutoff .. replacing new out of truck stock. Found outside vent clogged up. explain customer about there venting issue. Must have vent cleaned out or new thermal cutoff will blow again. Ran test cycle. Op test ok.; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
Arthur V.
KENMORE WASHER 110.92597200 Replaced water valve. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WSF26C2EXB01 No ice in bin, jumped t to h, i/m not cycling, receiving power, replaced, cycled i/m, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WFW92HEFC0 Checked over unit, working correct, explained the options on unit and how it works, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KUDD01DPPA0 Found water in both drawers, ran diagnostics, flood switch tripped, impellar slipped on rotor, checked lid seals, found leaking, Cust to replace; ordrng 1 WP8194064 (FLOOD SENSOR88.76) and 2 WP8194084 (LID103.72)s and 2 WP8194092 (ROTOR86.42)s and 2 WP8194101 (MOTOR142.95)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Brian M.
596.73504201 KENMORE REFRIGERATOR Cc unit still not cooling, ff 30 fr 34, tapped system found unit in vac added 2.5 oz r134a saw small frost pattern, then noticed compressor stopped running, could not get compressor to kick back on .. Needs compressor, evap and drier... customer does not want to repair
Corey L.
MGDB855DC3 MAYTAG DRYER Installed new facia, op test good; Job Cmpltd
Dan H.
MVWX655DW0 MAYTAG WASHER Installed new gearcase, op test no good, unit needs new hub; ordrng 1 W10528947 (drive hub kit 26.16), schdld next appmnt for 4/10 TUE
Corina B.
WED8500DC4 WHIRLPOOL DRYER Replaced the top. Optest ok. ; Job Cmpltd
Corey L.
WTW5000DW0 WHIRLPOOL WASHER Drive hub was severely caked with detergent and grime, very difficult to remove in one piece, some teeth on the drive hub and drive shaft are worn flat, unit needs drive hub; ordrng 1 W10528947 (drive hub kit), schdld next appmnt for 4/10 TUE
Chad P.
NTW4605EW0 AMANA WASHER Found unit not draining. Removed wire from inside pump. Op test ok. ; Job Cmpltd
Arthur V.
MAYTAG WASHER MVWC565FW0 Found drain hose too low (see pics) Advised customer and showed her in the install manual where height requirements were listed. No error codes. ; Job Cmpltd,
Arthur V.
MAYTAG DISHWASHER MDB8959SFZ4 Replaced tracks. Cust to install dish washer after repair ; Job Cmpltd,
Arthur V.
WHIRLPOOL RANGE GW399LXUS06 Found wires to burner switches pinched causing issue. Took apart did wire repair and reassembled. Op test good ; , Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WTW4816FW1 Cust had issue with unit lock. Upon arrival unit was unlocked and empty —- ran diagnostics no errors. Ran auto test cycle. Unit passed Cycled washer on quick wash all functions normal. Unit lock is locking and unlocking each time attempted COULD NOT DUPLICATE ISSUE ; Job Cmpltd
Robert A.
KITCHENAID DISHWASHER KUDD01DPPA0 Found water in both drawers, ran diognastics, flood switch tripped, impellar slipped on rotor, checked lid seals, found leaking, Cust to replace; ordrng 1 WP8194064 (FLOOD SENSOR88.76) and 2 WP8194084 (LID103.72)s and 2 WP8194092 (ROTOR86.42)s and 2 WP8194101 (MOTOR142.95)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Robert A.
KENMORE REFRIGERATOR 596.76253701 Found fill tube frozen, water overflowing into frz, removed ice, door closing and sealing correct, cust does not want i/m or valve, op test ok; , Job Cmpltd,
Robert A.
GE REFRIGERATOR GSS25GGHBCBB Frz 1, ff 34, set at 0 and 35,, ice in bin, unit working as designed, op test ok; Job Cmpltd,
Gail V.
WHIRLPOOL DRYER MED9700SQ0 Found idler pully making noise, replaced, op test okNote venting needs cleaned; used 1 279640 (PULLEY-IDLER) from stock, , Job Cmpltd,
Robert A.
WHIRLPOOL OTR MICROWAVE UMV1160CB Installed control, op test ok; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRS321SDHZ00 Pan holder is crack,ordering new,level unit, lubricate gasket on left door,opt test good ; ordrng 1 W10904001 (PAN HOLDER ),
Corina B.
WTW8500BW0 WHIRLPOOL WASHER CC that the unit is leaking. Found the detergent dispenser is leaking. Found the tub not centered. Centered tub. Found the detergent dispenser is overflowing. Will need a new valve and dispenser. Called SM to order parts. Cust does not wan to repair.
Macaulay G.
KDTE254ESS0 KITCHENAID DISHWASHER Found filters full on unit. Office to order drain pump and filters.; ordrng 1 W10872845 (filter) and 1 WPW10463906 (filter) and 1 WPW10531320 (pump-drain), schdld next appmnt for 4/11 WED
Brian B.
MAYTAG WASHER MVWX600XW2 Techs did not reinstall drain hose into standpipe. Water damage to floor and basement ceiling when customer used machine. Sent pics of floor and basement ceiling. Customer had stated on last visit that they were replacing floor in laundry room. Office to notify customer as soon as possible with next steps.;
Macaulay G.
MVWB835DW3 MAYTAG WASHER Replaced lid lock bezel, completed repair.; Job Cmpltd
Chad P.
WTW5000DW1 WHIRLPOOL WASHER Found valve assy leaking. Needs valve assy replaced. Tech had duplicate valves W10408179. ; ordrng 1 W11038711 (VALVE ASSY), used 1 W11038711 (VALVE) from stock, schdld next appmnt for 4/10 TUE
Dan H.
KDTM704ESS2 WHIRLPOOL DISHWASHER Customer complaint that door makes loud noise after baby climbed on it, found door hitting kickplate, top right of kick plate was bent, bent back into correct position, no noise now, op test good ; Job Cmpltd
Brian B.
WHIRLPOOL RANGE GAS WFG515S0ES0 Adjust Ignitor close to the burners,tighten Ignitor wire,opt test good ; Job Cmpltd,
Brian M.
A5300XTN1 WHIRLPOOL WASHER Cc noise when agitation, ran unit found noise coming from drive motor making a abnormal vibration sound. Motor needs replaced customer does not want repair at this time Estimate only
Corey L.
FFHS2622MSU FRIGIDIARE REFRIGERATOR Ice was in tray not ejected, when tech Installed new ice maker heater on new im kicked on immediately, old Im heating element failed, op test good; Job Cmpltd
Corey L.
WTW7300DW1 WHIRLPOOL WASHER Customer complaint max fill in detergent dispenser fell off and too much water left in dispenser, reinstalled max fill indicator, unit was very unleveled leaning forward, leveled unit, ran diagnostics found f2e1 ui stuck button, unit passed key test, water now exiting dispenser properly, parts not needed, op test good; Job Cmpltd
Corina B.
MVWC300BW1 MAYTAG WASHER , The old gearcase will not come out. The basket is rusted at the top at the gearcase. Used blaster and tried pounding it out with a hammer. Will need a tub, basket and the cam. Advised cust to not use washer until it’s fixed. Called SM to order parts ; ordrng 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter), schdld next appmnt for 4/10 TUE
Dan H.
WRS325FDAM04 WHIRLPOOL REFRIGERATOR Installed new led module, op test good ; Job Cmpltd,
Dan H.
ASI2575FRB00 AMANA REFRIGERATOR Customer complaint that unit dispenses warm water, fresh food section temperature at 41 degrees, freezer section temperature at 6 degrees, good frost pattern on evaporator, evaporator fan is running, condenser fan and compressor are running, no air leaks in water lines, fill valve is connected to cold water supply, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Macaulay G.
MEDB755DW2 MAYTAG DRYER Customer complaint that unit is not starting, Ran diagnostics found f4e4(line voltage error) f2e1(stuck key), and f1e1(motor relay stuck on) error codes, f1e1 error says to replace control, found thermal fuse open, found heating element shorted, unit needs new element , thermal fuse, and control, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 279838 (element,heater) and 1 W10831163 (cntrl-elec) and 1 WP3392519 (fuse-thrml), schdld next appmnt for 4/12 THU
Macaulay G.
WDT970SAHV0 WHIRLPOOL DISHWASHER , Replaced pump and motor assembly. Tested unit. Ran through cycle and checked for leaks. Found new pump assembly that was sent has a leak by the diverter. Office will need to order another pump assembly.; ordrng 1 W11087376 (pump&motor), schdld next appmnt for 4/11 WED
Chad P.
AEP222VAW2 AMANA RANGE Found wire behind the control panel shorted to cab. Corrected wiring. No power to test unit. Advised to install in a unit and if the were any issues contact wpl back for service. ; Job Cmpltd
Dan H.
WDF510PAYS2 WHIRLPOOL DISHWASHER Customer complaint that unit was smoking, found control and wire harness burned, unit needs new control and harness, customer does not want repair
Macaulay G.
GU2300XTVS0 WHIRLPOOL DISHWASHER Tested dishwasher. Found door not closing all the way, checked mounting, found latch and door catching on top. Adjusted door mounting screws for better operation.; Job Cmpltd
Macaulay G.
GTWN5250D0WW GE WASHER Tested washer operation. Filling slowly, checked water supply lines, low pressure coming in through cold side. Informed customer about low water pressure; Job Cmpltd
Corey L.
MED5700TQ0 MAYTAG DRYER Customer complaint element is going because dryer is not heating as well as it used to, started normal timed dry, unit is heating, observed element while heating, element glowing bright, vents are clear, unit has good air flow, loaded a damp towel and started sensor dry, load was dry in under 10 min, customer has foil style vent attached, advised customer that foil vent is a fire hazard and to replace foil style vent with semi-solid or solid rigid metal vent; Job Cmpltd
Corina B.
MVWB835DW0 MAYTAG WASHER CC that there is a screeching in a spin cycle and it’s not making the noise now. Threw 6 bath towels in on a normal load and a drain and spin. Running as designed. Advised cust to get a video if the noise comes back. Optest ok. ; Job Cmpltd
Brian B.
KITCHENAID REFRIGERATOR KRFC302ESS00 Found filter head leaking. Will need new filter head. Removed filter and installed by pass plug. Does not leak as much. Filter has already been replaced. Office to order part.; ordrng 1 W10861009 (FILTER HEAD), schdld next appmnt for 4/11 WED !,
Brian B.
WHIRLPOOL DRYER MDE308DAYW Found blower wheel broken slipping on motor shaft. Will need new blower wheel . Office to order part.; ordrng 1 56000 (blower wheel), schdld next appmnt for 4/10 TUE !,
Brian B.
WHIRLPOOL DRYER WGD8500DC1 Replaced sensor harness and control. Tested unit. Op test ok. Brought back core For return.; Job Cmpltd,
Brian B.
MAYTAG WASHER MVWX600XW2 Found gearcase seized and some oil leaking on bottom. Will need new gearcase. Will give est. customer does not want to repair at this time. Do not order parts.;, Job Cmpltd,
Brian B.
MAYTAG DRYER ELE LDE9304ACE Replaced drum rollers, belt and idler pulley. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Brian B.
FRIGIDAIRE REFRIGERATOR LGHB2867PFGA Ff Icemaker not working. Another co already replaced Icemaker. Found fill tube frozen. Called frig tech line, Russ. He said engineering has a new fix for this issue he emailed instructions on which parts to order. Office to order parts; ordrng 1 241920103 (tube-water) and 1 242146002 (GASKET FUNNEL) and 1 242253002 (valve-water) and 1 5305877995 (compound), schdld next appmnt for 4/10 TUE
Brian B.
WHIRLPOOL MICROWAVE OVEN KEMS308SSS05 Micro not working. Ran diag. F6e0 code, lost communication. Per tech sheet replace UI boards and wide interconnect board. Cust paid dep. office to order parts.; ordrng 1 WPW10120228 (WIDE INTERCONNECT 13530) and 1 WPW10312206 (UI OVEN 28755) and 1 WPW10460454 (UI MICRO 14264), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/9 MON ! [**],
Arthur V.
FRIGIDAIRE REFRIGERATOR LFHB2741PFBA Found unit needs gasket kit for ice maker Extra time ; ordrng 1 5303918784 (SEAL KIT), schdld next appmnt for 4/13 FRI ! [**],
Arthur V.
FRIGIDAIRE DISHWASHER LGID2475QF3A Found heater working properly. Unit overflowing water into base area. Talked to three different techline people order pressure swich assy kit ; ordrng 1 A00055406 (PRESSURE SWITCH ), schdld next appmnt for 4/12 THU
Arthur V.
WHIRLPOOL SLIDE-IN RANGE WEE730H0DS0 Found f8e0 error. Unit needs blower motor. Customer works on Wednesday that,s why she is scheduled for a Thursday. ; ordrng 1 W11107275 (BLOWER MOTOR),
Arthur V.
MAYTAG WASHER MVWX655DW1 Found drain pump just humming. Nail stuck in pump. Replaced pump from truck stock. Op test good —-; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRT519SZDW02 Attempted to put unit into diagnostics. No good. Control not reacting to entering diagnostics. Found thermistor not sitting properly due to broken cover. Needs control,cover and rc thermistor and fc thermistor ; ordrng 1 W10705209 (cover) and 1 W10838965 (thermistor) and 1 W11211884 (CONTROL ) and 1 WPW10384183 (thermistor), schdld next appmnt for 4/10 TUE !,
Robert A.
KITCHENAID REFRIGERATOR KSC24C8EYB02 Found highside leak at joint on evap, removed and replaced section, pulled 28”vac w/pump, watched 15 min, no change, charged 5.3oz r134a, unit cooling, ran test 4, op test ok; used 1 W10896690 (8/8COUPLER), and 1 W10896713 (8/2.2COUPLER) from stock, Job Cmpltd,
Robert A.
MAYTAG DRYER MEDB766FW0 ound belt broken, replaced belt and pully, op test ok; Job Cmpltd,
Chad P.
WED9150WW WHIRLPOOL DRYER Found catch broken. Replaced. Op test ok. ; Job Cmpltd
Brian M.
NED4655EW1 AMANA DRYER Cc that unit shuts off and not running . Found unit shoved up against wall and not vented. Found thermal fuse open, replaced thermal fuse op test ok ; Job Cmpltd
Robert A.
GE RANGE P2S920SEF3SS Found rt front burner not lighting, found burner head dirty, cleaned, op test ok; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR WRV986FDEM00 Checked under unit, no signs of a leak, no water hooked to unit, unit has been moved across the room, poss that water spilled out of drain pan, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL RANGE WEE745H0FS1 Found bulb open, replaced, op test ok; used 1 8009 (APPLIANCE BULB) from stock, Job Cmpltd,
Chad P.
WED5600XW1 WHIRLPOOL DRYER , Ran unit on timed dry and normal dry unit did not fail to heat. Advised customer to use as normal if issues continue they may have a power drop issue ; Job Cmpltd
Macaulay G.
KITCHENAID RANGE All 5 burners for cooktop are loose due to previous owner turning knob before pressing in. This is a safety concern. Also, safety valve is faintly leaking during some cycles. Office to order all five cooktop valves and safety valve.; ordrng 1 W10315168 (valve-brnr) and 1 W10315171 (valve-brnr) and 1 W10315173 (valve-brnr) and 2 W10315175 (valve-brnr)s and 1 WPW10346047 (valve-main), schdld next appmnt for 4/11 WED
Dan H.
KUIX305ESS1 KITCHENAID ICEMAKER Customer complaint that unit is not making ice, found condenser fan not running, condenser fan is recieving 120vac, unit needs new condenser fan motor; ordrng 1 W10124096 (fan,motor), schdld next appmnt for 4/13 FRI
Dan H.
WDF520PADB7 WHIRLPOOL DISHWASHER Customer complaint that unit does nothing, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new wash motor ; ordrng 1 W11025157 (pump&motor), schdld next appmnt for 4/10 TUE
Corina B.
KDTM354DSS4 KITCHENAID DISHWASHER Replaced the vent. Optest ok. ; Job Cmpltd
Corey L.
MSF25D2EAW00 MAYTAG REFRIGERATOR Customer complaint of no cool in freezer or fridge, unit was unplugged when tech arrived, plugged unit in, compressor would kick on for 5 seconds then shut off, starter is good, compressor tripped tester after five seconds same as the starter, unit compressor failed, quoted customer, customer declined repair
Corey L.
WDF560SAFM2 WHIRLPOOL DISHWASHER Customer complaint water not entering unit, started normal wash, confirmed water not entering unit, found water valve under sink supplying unit was closed, opened valve, started normal cycle, op test good; Job Cmpltd
Robert A.
WHIRLPOOL REFRIGERATOR WRT541SZDM00 Cc frost in and on food, frz temp 0, ff39, needs service kit; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 4/12 THU !,
Robert A.
MAYTAG WASHER MVWX500XW2 Ran diagnostics, no codes, Ran unit, found gearcase loud, checked under unit, oil leaking out of gearcase, needs gearcase, shifter, belt, motor, spluch, shield, hubCust request 4/13. Am; ordrng 1 W10528947 (HUB) and 1 W10721967 (SPLUCH) and 1 W10832724 (MOTOR) and 1 W11035747 (GEARCASE) and 1 WPW10006355 (SHIFTER) and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD), schdld next appmnt for 4/13 FRI ! [**],
Macaulay G.
MER6772BAS MAYTAG WALL OVEN Replace control board. Tested and preheated ok. ; Job Cmpltd
Corey L.
WTW6300SW0 WHIRLPOOL WASHER Replaced main control, op test good; Job Cmpltd
Corina B.
WRT318FMDW02 WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Ff 58 fz 58. Removed evap cover no frost pattern on evap. Went to turn off the unit at the control and would not turn off. Will need a new evap, drier, control and compressor. Called SM to order parts. ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 W11092625 (compressor) and 1 WPW10643378 (cntrl-elec), schdld next appmnt for 4/10 TUE
Dan H.
WTW5640XW3 WHIRLPOOL WASHER Customer complaint of loud noise, confirmed, noise is coming from gearcase, hub also worn, unit needs new gearcase and hub, customer does not want repair
Chad P.
RTW4516FW1 WHIRLPOOL WASHER Found drain line on the floor. Advised it needs to be in a stand pipe. Cust will correct. Op test ok. ; Job Cmpltd
Brian M.
MVWC565FW1 MAYTAG WASHER Cc that unit doesn’t work. Plugged unit in could not duplicate issue, ran diagnostic no error codes, ran auto and calibration op test ok advised customer on HE standards ; Job Cmpltd
Chad P.
WRS321SDHZ00 WHIRLPOOL REFRIGERATOR Found unit leaking from high side compression fitting. Cust fitting out and repaired. Replaced filter drier and charged unit. Op test ok. ; Job Cmpltd
Corey L.
LFHB2741PF8A FRIGIDIARE REFRIGERATOR Customer complaint of low ice production, found ice in bin piled on the back wall, advised customer to dispense ice to move ice forward while ice bin fills from empty, showed customer illustration on the side of ice bin showing why ice needs to be moved towards the front of he bin while initially filling, unit is operating as designed ; Job Cmpltd
Corina B.
MVWX655DW1 MAYTAG WASHER CC that that unit will not unlock and the control goes dead. Held the start button in until it unlocked. Ran diag no codes ran a calibration. Ran a normal load and a drain and spin. Advised cust 1-2 tablespoons of detergent and 6-8 bath towels. When filling the unit up with water the control went dead. Removed the panel for no led light on. Checked outlet, good. Will need a new control, shifter, motor, drain pump, capacitor. Called SM to order parts. ; ordrng 1 W10876600 (drain pump) and 1 W10913953 (actuator) and 1 W11116592 (cntrl-elec) and 1 W11158831 (CAPACITOR ) and 1 WPW10006487 (motor-drve), schdld next appmnt for 4/10 TUE
Dan H.
MGR6600FZ0 MAYTAG RANGE Customer complaint that oven is not lighting, started bake for 350 degrees, burner lit right up, burner shut off before oven reached 350 degrees, oven temperature sensor at 1100 ohms, unit needs new control, installed new control, op test good; Job Cmpltd
Corina B.
MVWC400XW3 MAYTAG WASHER CC that the unit is off balance and the is a sound when it first starts up. No error codes. Found the motor is clicking when it starts. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of detergent. Will need a new motor and capacitor. Called SM to order parts ; ordrng 1 W10804664 (capacitor) and 1 WPW10363173 (motor-drve), schdld next appmnt for 4/10 TUE
Brian M.
GDT550HGD1BB GE DISHWASHER Found unit leaking from diverted pump is not sealing to it rubber grommet bad. Needs new diverted valve ; ordrng 1 WD35X10386 (diverter assembly), schdld next appmnt for 4/12 THU
Corina B.
MGR8700DS3 MAYTAG RANGE CC that oven does not heat to correct temp. Heated the oven to 350* wait 30 mintues. Oven heated to 350*. Advise customer to wait another 10-15 minutes after the buzzer goes off before inserting food. Optest ok. ; Job Cmpltd
Corey L.
GGQ9800LW1 WHIRLPOOL DRYER Customer complaint Dyer not heating properly, started normal timed dry, flame lit unit is heating, vent is getting good airflow outside, blower housing has a 1/4-1/2 in. thick of lint built up, unit needs blower housing cleaned out; Job Cmpltd
Macaulay G.
GTS16GSHJRSS GE REFRIGERATOR Installed evaporator fan and tested the refrigerator. Evaporator fan is operating ok.; Job Cmpltd
Macaulay G.
GZ25FSRXYY7 WHIRLPOOL ICE MAKER Found ice maker not advancing. Replaced ice maker. Replaced ice maker from truck stock.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
Dan H.
NED4655EW1 AMANA DRYER Customer complaint that blower wheel fell off, no damage to blower wheel, reinstalled, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
Chad P.
KSGG700ESS1 KITCHENAID RANGE Found control panel did not come with bezels and bulbs both out. Bezels come as a kit. Needs bezels and bulbs. Tech replaced drawer front to save a little time on return. ; ordrng 2 8009 (light bulb)s and 1 W10814133 (BEZEL KIT), schdld next appmnt for 4/13 FRI
Corina B.
MVWX655DW0 MAYTAG WASHER CC that the unit does not spin. Ran diag F7E1 – BASKET SPEED FAULT, checked the shifter, the shifter is not shifting. Replaced the shifter from t/s. Will agitate but not spin. Checked the hub, good. Will need a new gearcase. Cust is calling whirlpool to see if they will cover the parts. ; used 1 W10913953 (ACTUATOR)
Brian M.
KFIS29BBWH00 KITCHENAID REFRIGERATOR Cc complaint freezer and fridge not staying at temps Ff 40 fr 40 Pulled fr panel off and found ice build up near thermostat Sealed system evap and dryer need replaced compressor was also noisy SP W10666205C and special project S71233 to cover parts and labor. ; ordrng 1 W10168473 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer), schdld next appmnt for 4/13 FRI
Dan H.
KFIS27CXMS5 WHIRLPOOL REFRIGERATOR Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 33 degrees, ordering air damper ; ordrng 1 WPW10247377 (control), schdld next appmnt for 4/10 TUE
Macaulay G.
JFC2290VPY5 JENN-AIR REFRIGERATOR Tested ice maker operation. Moved arm in to dispense position, ice maker is operating normally.; Job Cmpltd
Corey L.
KUDC03FVSS3 KITCHENAID DISHWASHER Customer complaint started cycle and no water came out then a buzzing sound, started normal wash cycle, no water entering the unit, found fork lodged under float switch, removed fork, op test good; Job Cmpltd,
Macaulay G.
WGD92HEFC0 WHIRLPOOL DRYER Replaced burner funnel. Tested unit, all tested ok, slight chatter from bottom of unit caused from being stacked on washer. Nothing can be done about chattering noise, unit working as designed.; Job Cmpltd
Chad P.
JVM1540SP1SS GE MICRO OVEN Found latch body broke and monitor switch shorted and took out fuse. Needs switch, latch body and switch replaced. ; ordrng 1 W10138793 (fuse) and 1 WB06X10676 (latch-body) and 1 WB24X830 (sw-monitor), schdld next appmnt for 4/10 TUE
Dan H.
FFGF3023LQF FRIGIDIARE RANGE Customer complaint that oven shouts off and on, started bake for 350 degrees, burner lit, burner shut off before oven reached 350 degrees, Can here bake relay clicking on and off, unit needs new control; ordrng 1 316419137 (overlay) and 1 316557101 (clock/timer), schdld next appmnt for 4/10 TUE
Corey L.
MEDE200XW1 WHIRLPOOL DRYER Customer complaint Dyer squeaking loudly, started normal dry, confirmed bearing on tension pulley failed, unit needs idler pulley, replaced idler pulley with ts, op test good; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd
Corina B.
JED8130ADB15 JENN-AIR COOK TOP , Replaced the rcptcl. The wiring harness for the fan switch is the wrong one. Will need to do research on the correct wiring harness. Called SM. ; ordrng 1 WP74007474 (rcptcl-elm)
Brian M.
MDBH970AWW WHIRLPOOL DISHWASHER Cc that water leaking from bottom found a 1.5 inch long whole in liner took pics customer concerned that a quick fix will not last or work at all unit is covered under warranty Customer to contact whirlpool Mike at Whirlpool deemed it non repairable SR# 7721676173
Dan H.
GI6FARXXY02 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled, fill valve activated, no water entered mold, found fill tube frozen, unit needs new dual valve; ordrng 1 WPW10312696 (water inlet valve)
Robert A.
MAYTAG WASHER MVWX700XL2 Ran diagnostics 81 no water, found cold water screen clogged, cleaned, tested valves, good, ran drain and spin, good, ran recal, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDTE104EBL3 , Ran diognastics, 71 no heat, 43 motor not running, wash motor humming and making a rattling sound needs sumpCust has a 5yr warr from home depot, cust to contact warr co; ordrng 1 WPW10605057 (SUMP ASM156.45), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Corina B.
NTW4516FW2 AMANA WASHER Replaced the gearcase. Optest ok.; Job Cmpltd
Corey L.
MDB8959AWS5 MAYTAG DISHWASHER Customer complaint spinner keeps falling off, found both upper rack adjusters broken causing misalignment of spray arm when pushing rack in popping spray arm off, unit needs both right and left adjusters; ordrng 1 WPW10251050 (adjuster LF ) and 1 WPW10251051 (adjuster RT ), schdld next appmnt for 4/10 TUE
Macaulay G.
WGD6200SW2 WHIRLPOOL DRYER Front drum seal is damaged and idler assembly is grinding. Office to order seal and pulley assembly. ; ordrng 1 280140 (seal,drum) and 1 8547174V (pulley-idr) schdld next appmnt for 4/11 WED
Macaulay G.
WTW6500WW1 WHIRLPOOL WASHER Tested washer. F51 trouble code coming up for rps sensor. Bearing failed on washer, will need bearing. Office to order new bearing. 2 job count. Paid both jobs in full on one.; ordrng 1 W10435302 (bearing), schdld next appmnt for 4/11 WED
Chad P.
WRX988SIBM0 WHIRLPOOL REFRIGERATOR Tightened and lubricated closer. Op test ok. ; Job Cmpltd