Near Geneva, OH 44041
Jeff M
Job Details:
04/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit tested good
Near Strongsville, OH 44136
David R
Job Details:
04/20/2020
RANGE KENMORE 790.963495 "Cc oven not working. Both bake and broil elements have resistance, 20 at outlet. Control not sending 240 down to elements. Spade connector going to left side of bake a little burnt, can splice and put a new one on. Ordering part.; ordrng 1 316557238 (clo
Near WARRENSVL HTS, OH 44122
Jason N
Job Details:
04/20/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 "Cc unit too cold in freezerCustomer states ice is building up in freezer, thinks maybe it’s too cold.Found ice buildup on left side of freezer, running down from ice maker. Cycled ice maker, fill tube pushed too far back into back cover, water leaking do
Near Brecksville, OH 44141
Corey L.
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Installed fan, mis-interpreted noise origination, not coming from ff evap it’s the frz evap, frz evap frozen solid, ordering control; ordrng 1 W10843055 (cntrl-elec)"
Near Maple Heights, OH 44137
Dan H
Job Details:
04/20/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that oven is not lighting, confirmed, igniter is not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Cleveland, OH 44128
Dan H
Job Details:
04/20/2020
WASHER AMANA NTW4516FW2 "Customer complaint that unit is not starting, confirmed, diagnostics led on control is out, control is receiving 120vac , installed new control, op test good ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Near Strongsville, OH 44136
David R
Job Details:
04/20/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc of bake and convection bake not working properly. 240 coming from outlet. Bake element has resistance, 240 coming down from control. Broil has resistance and 240 coming from control. Temp sensor reads 1077 ohms at room temp. Put baking sheet pan insid
Near North Royalton, OH 44133
David R
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Cc temp in Ff is rising, block of ice on evap cover, customer unplugged, let it thaw out, and coming right back. Tested temp, FF ranging from 40 at the bottom 45 at the top. FZ temp is 0*, good. Tested resistance of thermistor, out of range. Replaced fro
Near Cleveland, OH 44118
Dan H
Job Details:
04/20/2020
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint that unit is not working and flashing multiple error codes, ran diagnostics found f1e1(internal error), f9e0(mis wired product), f2e1(stuck key), f2e0(disconnected keypad), and f8e0(upper fan speed too low) error codes, unit needs n
Near Rocky River, OH 44116
Corina B
Job Details:
04/20/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced the damper. Optest ok
Near Strongsville, OH 44149
David R
Job Details:
04/20/2020
RANGE WHIRLPOOL WFE710H0AH0 Replaced part. Tested bake at 350* good. Op test ok
Near Solon, OH 44139
Corey L.
Job Details:
04/20/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Customer customer dw not operating tripped breaker right away after replacing tripped breaker at box, found triac on control failed and charred area, unit needs control; ordrng 1 W10854216 (cntrl-elec)"
Near Cleveland, OH 44104
Dan H
Job Details:
04/20/2020
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint that oven light flickers when you walk by oven, confirmed, found loose connection at control, secured connection, op test good"
Near South Euclid, OH 44121
Jason N
Job Details:
04/20/2020
RANGE GE JGBP33WEH3WW "Cc unit bake not workingRan bake test, ignitor not glowing, good power in at 121v. Unit needs bake ignitor. Replaced using obsolete truck stock (4342528) Ran bake test to 350, good flame. Op test good."
Near North Madison, OH 44057
Dan H
Job Details:
04/20/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Replaced water filter, op test good"
Near Strongsville, OH 44136
David R
Job Details:
04/20/2020
REFRIGERATOR GE GFSF2KEXABB "Cc not cooling. Temps in FF is 50, FZ is 45. Found clicking noise coming from back by compressor. Used compressor tester. Compressor is good, bad relay. Ordering parts out.; ordrng 1 WR08X10112 (ref relay) and 1 WR55X24064 (capacitor), used 1 SHIPPING (s
Near Lakewood, OH 44107
Corina B
Job Details:
04/20/2020
RANGE WHIRLPOOL JGR8855ADS CC that there is a smell of gas when using the oven. Found the igniter is at 2.73 ohms. Will need a new igniter.
Near Lakewood, OH 44107
Corina B
Job Details:
04/20/2020
DISHWASHER KITCHENAID KDFE104DWH5 Replaced the drain pump from t/s. Optest ok. ; used 1 WPW10348269 (PUMP-DRAIN) from stock
Near Lyndhurst, OH 44124
Corey L.
Job Details:
04/20/2020
WASHER MAYTAG MVWC415EW1 "Customer complaint washer not starting, confirmed ran diagnostics found f5e1 lid lock fault, found lock strike magnetized to lid preventing it from falling to enter lock, disconnected strike from lid, op test good; used 1 SENIORDISCOUNT (senior discount)
Near Madison Township, OH 44057
Jason N
Job Details:
04/20/2020
DISHWASHER KENMORE 665.14545N710 "Cc unit not drainingRan diagnostics, found codes 6-4 for float switch open. Ran wash test then cancel drain, drain pump lightly humming. Pulled drain pump. Found glass stuck in pump impeller. Removed and retested. Op test good, unit drains normally."
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
04/17/2020
DRYER KENMORE 110.6513241 Cc that the unit is not heating. Checked voltage 250V going to the unit. Found thermal cutoff was open. Replaced thermal cutoff out of truck stock surplus W10900067. Op test ok
Near Olmsted Falls, OH 44138
David R
Job Details:
04/17/2020
RANGE KITCHENAID KFGD500ESS03 "Cc top oven bake not working. Tested, found ignitor discolored and cracked. Replaced from t/s. Tested, good. Op test ok; used 1 12400035 (IGNITER) from stock"
Near Madison Township, OH 44057
Jason N
Job Details:
04/17/2020
DRYER FRIGIDAIRE FASE7073NW0 "Ccu it making grinding noise Confirmed grinding noise, possible object stuck in drum seal. Disassembled unit, found drill bit in front drum seal. Reassembled unit, ran op test, no abnormal noise present, op test good."
Near Brooklyn, OH 44144
Gabriel P
Job Details:
04/17/2020
RANGE MAYTAG MGR6600FZ1 Replaced trim vent. Op test ok
Near Lyndhurst, OH 44124
Corey L.
Job Details:
04/17/2020
WASHER WHIRLPOOL MHW5630HW0 "Customer complaint washer leaked during a clean washer cycle like a cup, ran quick way for 15 minutes, found evidence of water on frame in front of drain pump, unable to pin point where leak is coming from, tightened pump filter and bellow to tub adjustm
Near Strongsville, OH 44136
David R
Job Details:
04/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Parts not needed, brought back with me. Customer had new unit and new garbage disposal. Plug was not knocked out, corrected, tested, unit drained. Hose did not have clamp on it, advised customer to buy and put one on. Op test ok"
Near Mentor, OH 44060
Jason N
Job Details:
04/17/2020
RANGE JENN-AIR JGS8860BDP17 "Cc unit not maintaining temperature Customer states it’s not maintaining temps throughout bake cycle, and it makes a whoosh sound sometimes. Checked ignitor, found ignitor hanging away from burner tube, one of the screws was broken. Replaced mount screw.
Near Mentor, OH 44060
Corina B
Job Details:
04/17/2020
COOKTOP ELE WHIRLPOOL WFE525S0HV0 Replaced the cooktop. Cleaned the glass from the cooktop. Turned burners on. Optest ok.
Near Roaming Shores, OH 44084
Jeff M
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Evacuated the system remove the evaporator and filter soldered the new pieces and put the unit in a 30 inch vacuum held for 20 minutes tested good. Filled the machine with 5.5 ounces of Freon a frost pattern developed on the evaporator unit tested good I
Near Cleveland, OH 44112
Dan H
Job Details:
04/17/2020
DRYER WHIRLPOOL MEDB765FW0 "Installed new user interface , op test good"
Near South Euclid, OH 44121
Corey L.
Job Details:
04/17/2020
WALL OVEN FRIGIDAIRE FFGW2415QSB "Replaced overlay and control, started bake several times with burner igniting every time, op test good"
Near Lakewood, OH 44107
Gabriel P
Job Details:
04/17/2020
DISHWASHER KITCHENAID KDFE104DWH5 Cc that the unit still not draining. Found error code f8e2 pump drain mechanical friction took pump back out again check for any blockage it was clear put it into drain again wants put back together it drain but once it didn’t drain following service matt
Near Brecksville, OH 44141
David R
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc ceiling lights and FZ light not working. Turned unit off from breaker. Lights still not working. Placed module in FZ from t/s. All light works. Op test ok; used 1 W11205083 (MODULE) from stock
Near Cleveland, OH 44107
Dan H
Job Details:
04/17/2020
OTR MICROWAVE MAYTAG MMV1153BAW "Installed new magnetron , op test good"
Near Rocky River, OH 44116
Gabriel P
Job Details:
04/17/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Replace tracks,opt test ok"
Near Valley View, OH 44125
Dan H
Job Details:
04/17/2020
RANGE WHIRLPOOL WFG320M0BS3 "Installed new control and igniter, op test good"
Near Brook Park, OH 44142
Corey L.
Job Details:
04/17/2020
REFRIGERATOR AMANA ABB2224BRW01 "Replaced damper, op test good"
Near Broadview Heights, OH 44147
Corey L.
Job Details:
04/17/2020
DRYER MAYTAG MEDB835DW3 "Showed pop, customer complaint dryer top not on right, confirmed left side not on channel, corrected, op test good"
Near Parma, OH 44130
David R
Job Details:
04/17/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit wasn’t doing anything after it filled up. Arrived today and unit was on in the spin cycle. Canceled out, unplugged for 5 mins. Getting 120v from outlet. Plugged back in. No error codes, ran a diagnostics cycle. All components are working. Ran a m
Near Wickliffe, OH 44092
Jason N
Job Details:
04/17/2020
DRYER GE GTD65GBSJ3WS Installed drum belt. Op test good.
Near Aurora, OH 44202
Brian M
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Installed housing Ran several cups to bleed system OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Lakewood, OH 44107
Gabriel P
Job Details:
04/17/2020
DRYER WHIRLPOOL GEQ8858HQ1 Cc that the unit is not heating. Checked the power 240V. Found wire to thermal on heating element nap broken also fuse open giving estimate they will not fix ; used 1 SHIPPING (shipping and handling) from stock
Near Brook Park, OH 44142
Corina B
Job Details:
04/17/2020
DISHWASHER MAYTAG MDB4949SHZ0 "CC that the unit does not clean. Ran diag 7-1 no heat, 6-1 low or no water, 6-4 float switch open. Found the pump and motor not running. When checking the power at the control, the connection not plugged into the control. Plugged the connection in. Optes
Near Avon, OH 44011
Gabriel P
Job Details:
04/17/2020
DRYER MAYTAG MEDB765FW0 Replaced lint screen. And housing op test ok
Near Brook Park, OH 44142
David R
Job Details:
04/17/2020
WASHER MAYTAG MHWE450WW01 "Cc of F21 error code, she already cleaned out drain pump trap. Still getting code and water not pumping all the way out. Checked resistance of pump, in range 15.8, getting 120 from control. Looked in hose that connects between drain pump and tub. Found a
Near North Ridgeville, OH 44039
David R
Job Details:
04/17/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc of loud noise when starting unit up, doesn’t do it all the time. Customer did mention breaking glass a couple of weeks ago. Took drain pump and housing off, couldn’t find any debris, cleared out filter, made sure nothing was down there. Ran unit multi
Near Highland Heights, OH 44143
Jason N
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Cc unit freezer door still popping Checked freezer door again, could not get it to pop open this visit. Called wp techline, Marc, everything has been done to help, including slight tilt back on unit to help with gravity close. Gaskets are not the failure
Near North Madison, OH 44057
Jeff M
Job Details:
04/17/2020
DRYER WHIRLPOOL WED4850HW0 The push the start switch is not working if you hold the switch in just the right angle it will turn on. Needs a switch ; ordrng 1 WPW10446920 (switch-pts)
Near Warrensville Heights, OH 44128
Jason N
Job Details:
04/17/2020
WASHER GE GHWN4250D2WW "Cc unit making noise when agitating or spinningRan wash cycle, drive shaft noise when agitating. Unit needs drive tube assembly. Customer not repairing, estimate only."
Near Parma, OH 44134
Corina B
Job Details:
04/17/2020
WASHER MAYTAG MVWC565FW1 Replaced the control and latch. Brought core back for return. Ran a calibration. Started a rinse and spin. Optest ok.
Near Aurora, OH 44202
Brian M
Job Details:
04/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed inlet valve Ran test cycle OP Test Ok
Near Newburgh Heights, OH 44105
Gabriel P
Job Details:
04/17/2020
WASHER WHIRLPOOL WTW4800XQ4 Found spring shocks not functioning correctly when push on basket it supposed to bounce back once but it bounce back 3 times need new ordering ; ordrng 1 W10780048 (suspension)
Near North Ridgeville, OH 44039
David R
Job Details:
04/17/2020
WASHER MAYTAG MHW5630HW0 "Customer was on phone with Lowe’s and messaging to get POP, they will email and if something is needed to contact them. Cc some clothes coming out with clear spots on them. Checked around gasket, checked back of drum, check on back of tub. Could not find
Near Auburn Township, OH 44023
Corey L.
Job Details:
04/17/2020
REFRIGERATOR JENN-AIR JFD2589KEP2 "Customer complaint frz not keeping ice cream frozen since moved to garage, temp was 10 in frz with only a pint of ice cream and some blueberries, advised to add a few more items to hold temp , advised the unit needs to in a temperature controlled environ
Near Huntsburg, OH 44046
Brian M
Job Details:
04/17/2020
COOKTOP GAS WHIRLPOOL WFG374LVS1 Went to install new part found wiring harness not properly wired and I can not swap wires around Needs another wire harness ordered ; ordrng 1 WPW10295998 (harns-wire)
Near Saybrook Township, OH 44004
Jeff M
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 I called whirlpool tl about this issue. I explain to them what’s going on after every time there’s a power outage the three-way valve starts rotating and fails to cool. I told him I have a three-way valve he told me do not replace it. We went through all
Near Solon, OH 44139
Jason N
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 Installed ice auger motor. Ran ice dispense test. Op test good.
Near Aurora, OH 44202
Brian M
Job Details:
04/17/2020
WALL OVEN COMBO WHIRLPOOL WOC75EC0HS01 Cc unit keeps rebooting and resetting time From previous calls into whirlpool it is recommended for customer to connect unit to internet and wait for software update to remedy this issue Walked customer through WiFi set up and app his phone sai it was upd
Near Willoughby Hills, OH 44094
Jason N
Job Details:
04/17/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Cc unit door not staying closedCustomer states the unit will stop in mid cycle and have to be restarted, thinks door is not staying latched. Ran diagnostics, found code f2e1 for ui stuck key. Ran wash cycle, no issues found. Door sealing good, latching n
Near Mentor, OH 44060
Corina B
Job Details:
04/17/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Replaced the lamp and bulb. Optest ng. The light socket is getting 120 volts. Checked the lightbulb, good. Will need a new control. ; ordrng 1 W11182110 (cntrl-elec)"
Near Cleveland, OH 44108
Corina B
Job Details:
04/17/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "CC that the unit does not drain. Ran diag F8e2 Drain Motor Electrical Problem. Hit cancel unit drained. Ran a calibration. Started cycle several times, drain. Optest ok."
Near Willoughby, OH 44094
Corina B
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 "CC that the unit is not making ice. Ran step 56 e2 lost position. Ran step 57 harvesting not completed. Will need a new ice maker; ordrng 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Brian M
Job Details:
04/17/2020
MICROWAVE FRIGIDAIRE LFMV164QF "Cc unit will not power on Found fuse blown Put fuse jumper on ran several test did not pop the fuse Installed fuse from truck stock ran another test OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near MENTOR ON THE, OH 44060
Corina B
Job Details:
04/17/2020
RANGE WHIRLPOOL WFE550S0HZ "Cust showed pop, sent pic. CC that there was a flash and went blank on the control. Found the terminal block wires are burnt. Replaced the wire harness from t/s. Optest ok. ; used 1 W11432194 (WIRE HARNESS ) from stock"
Near Kingsville, OH 44048
Jeff M
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KSRS25FGWH02 "Compressor is not running start device is tripping I hooked up an external power source to the compressor as soon as I flip the switch tripped the box needs a new compressor estimate only; ordrng 1 W10309994 (compressor), used 1 SHIPPING (shipping and ha
Near Garfield Heights, OH 44125
Dan H
Job Details:
04/17/2020
DRYER AMANA NGD4655EW2 "Customer complaint that unit is not heating and making squealing noises, unit needs new coils, no unusual noises heard ; ordrng 1 WPW10328463 (coil-valve)"
Near Brecksville, OH 44141
Corey L.
Job Details:
04/17/2020
REFRIGERATOR GE CYE23TSDDSS "Customer had update module out of package on counter with shipping receipt stating both fan and module is in package, but there is no fan present, assuming we will simply try to order again but office will handle from here scheduling for tomorrow at last
Near Saybrook Township, OH 44004
Jeff M
Job Details:
04/17/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Customer states they have not used any ice from the machine over the course of two days. The bucket is practically empty. Needs a control; ordrng 1 W11203924 (contrl-box)
Near Solon, OH 44139
Dan H
Job Details:
04/17/2020
DRYER MAYTAG MEDB850YW2 "Customer complaint that unit is not heating, confirmed, ; ordrng 1 WP8544771 (element), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Dan H
Job Details:
04/17/2020
DRYER MAYTAG MEDE300VW1 "Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 WP8544771 (element)"
Near Solon, OH 44139
Dan H
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KSSS48QDW05 "Customer complaint that unit is not cooling properly or making ice, found Ice maker fill tube frozen , fresh food temperature at 48 degrees, freezer section temperature at 39 degrees, partial frost pattern on evaporator, found dye coming from heat
Near Lyndhurst, OH 44124
Corey L.
Job Details:
04/17/2020
WASHER WHIRLPOOL MHW5630HW0 "Customer complaint water leaked again after completing cleaning cycle, confirmed about a cup and a half of water in drawer under unit, still unable to pin point origin, ordering bellow and drain pump as they are the two closest possible suspects; ordrng
Near Lorain, OH 44053
Gabriel P
Job Details:
04/17/2020
WASHER MAYTAG MVWB765FW3 "Found pejamas stuck under agitator found agitator defective underneath ordering part ; ordrng 1 W11161960 (agitator), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Jason N
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc unit not coolingChecked temps in ff, 45 degrees, freezer at 15. Amp draw on compressor only at .5a. Tapped low side, reading 0 psi. Ran compressor test 4, ff evap reading 12 psi at 1.5a. Freezer reading 3psi at 1.1a. No evidence of leak, system is not
Near Columbia Township, OH 44028
David R
Job Details:
04/17/2020
REFRIGERATOR KITCHENAID KSCS25FTSS01 "Cc unit keeps cutting off, ice dispenser not working and Icemaker double filling and leaking over. Found signal voltage to inverter and will move out of range when the power shortage keeps turning off and on, confirmed double filling from Icemaker and Ic
Near Munson Township, OH 44026
Dan H
Job Details:
04/17/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Customer complaint that unit changes time and date, unit needs new updated user interface ; ordrng 1 W11339755 (user interface )"
Near Perry Township, OH 44081
Jeff M
Job Details:
04/17/2020
REFRIGERATOR FRIGIDAIRE FRS6LE4FB5 "Compressor is running there’s no heat transfer to the condenser the unit needs a new evaporator compressor estimate only ; ordrng 1 5303918284 (evaporator) and 1 5304475102 (comperssor frz), used 1 SHIPPING (shipping and handling) from stock"
Near Geneva Township, OH 44041
Jeff M
Job Details:
04/16/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 "The drain is plugged I remove the ice I cleaned the drain.; ordrng 1 W10619951 (drain tube), used 1 W10619951 (TUBE-DRAIN) from stock"
Near Geneva, OH 44041
Jeff M
Job Details:
04/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 The user interface panel is broken along with the stainless steel panel needs a new user interface and panel; ordrng 1 WPW10629473 (panel) and 1 WPW10733627 (console)
Near Willoughby, OH 44094
Jason N
Job Details:
04/16/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Cc unit not making iceManually cycled icemaker, ice mold filled with water, but ice maker will not cycle automatically. Unit needs ice maker.; ordrng 1 241798231 (ICE MAKER)"
Near Elyria, OH 44035
David R
Job Details:
04/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Found Icemaker not plugged in. Went through tech sheet. Ice maker cycled and found home position. Called for water. Good. Op test ok
Near Wickliffe, OH 44092
Jason N
Job Details:
04/16/2020
WASHER MAYTAG MVWX655DW1 "Cc unit leaking underneath and not turning onWas able to turn unit on. Ran diagnostics, found codes f5e3 for lid unlock fault, f8e5 for hot and cold reversed. Found hot and cold lines reversed, corrected. Ran auto test and calibration. All functions pass
Near Brecksville, OH 44141
Corey L.
Job Details:
04/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Customer complaint ice not being made and there is a noise, confirmed noise is coming from shaft of ff evap fan motor, about dozen cubes in bin, ice box fan not running, ordering ice bog fan and ff evap fan; ordrng 1 W10846539 (ICE BOX FAN) and 1 W11032
Near Kingsville, OH 44048
Jeff M
Job Details:
04/16/2020
REFRIGERATOR KENMORE 596.762537 The unit will not automatically go through the process Michael needs to do main control board estimate only; used 1 WPW10503278 (CNTRL-ELEC) from stock
Near Shaker Heights, OH 44120
Dan H
Job Details:
04/16/2020
WASHER WHIRLPOOL WTW5500SQ0 "Customer complaint that unit is falling apart and does spin sometimes, found case rusted apart causing lid switch to not engage sometimes, found from rusted so case would not be able to sit properly, transmission is seized, unit needs new brake tube, clu
Near Highland Heights, OH 44143
Jason N
Job Details:
04/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc unit led lights out in ff and freezer sectionsConfirmed no top lights in ff and freezer light out. Replaced freezer light module using customer supplied pre Id parts. Illumination returned to freezer and ff sections. Op test good.
Near Lyndhurst, OH 44124
Jason N
Job Details:
04/16/2020
WASHER KENMORE 110.280327 Cc unit making noise when in spinConfirmed bearing noise when spinning. Quoted bearing replacement. Replaced bearings and seal using truck stock parts. Ran auto cycle and spin test. No abnormal noise present. Op test good. Paid for both jobs minus labor
Near Munson Township, OH 44024
Brian M
Job Details:
04/16/2020
WASHER WHIRLPOOL WTW4950XW3 Cc of noise when agitating and slow water fill Found water valve to have slower than normal fill Also tub hub damaged and gearcase is loud Will need tub hub gearcase and water valve Est only at this time
Near WARRENSVL HTS, OH 44122
Dan H
Job Details:
04/16/2020
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit is not filling with water, customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a mini
Near Cleveland, OH 44128
Dan H
Job Details:
04/16/2020
WASHER WHIRLPOOL WTW4950HW1 "Installed new control, op test good"
Near Avon, OH 44011
David R
Job Details:
04/16/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Cc display not lighting up. Unplugged and plugged back in, getting 120, drain pump kicked on. In techsheet shows control is good, replace UI display. Ordering both out to be replaced at same time. ; ordrng 1 W10803367 (panel-cntl) and 1 W11177740 (cntrl-
Near Seven Hills, OH 44131
Gabriel P
Job Details:
04/16/2020
WASHER WHIRLPOOL WFW8410SW03 "Cc that the unit is not draining. Found the drain pump clogged, cleared drain pump. Drain hose was not properly installed. It was lower than 36”."
Near Shaker Heights, OH 44120
Dan H
Job Details:
04/16/2020
DRYER N/A LEC7858AW0 "Customer complaint that drum is not spinning, confirmed, found belt broken, installed new belt, op test good ; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock"
Near Strongsville, OH 44136
Corey L.
Job Details:
04/16/2020
DISHWASHER KITCHENAID KDFE104DBL3 "Customer complaint dw not cleaning well and film is all over inside of dw, confirmed brown film over door and racks customer states she cleans and it comes right back, found drain hose without drain loop under sink advised customer to install drain loop
Near Jefferson, OH 44047
Joe O
Job Details:
04/16/2020
WASHER MAYTAG MVWC416FW1 Cc: agitator brokeNeeds agitatorCustomer does not want to repair at this time
Near Lorain, OH 44052
David R
Job Details:
04/16/2020
WASHER MAYTAG MVWB835DC3 "Replaced part. Tested in diagnostics, test 51/52. Good. Op test ok"
Near Cleveland, OH 44135
Gabriel P
Job Details:
04/16/2020
RANGE WHIRLPOOL WFE515S0ES1 Replaced door hinges. Brought extra hinges for return. also customer took door all apart and me and the trainee had to figure out how to put back together she was also missing a screw charge double labor Op test ok.
Near South Russell, OH 44022
Brian M
Job Details:
04/16/2020
DISHWASHER KITCHENAID KDFE104DSS1 Cc unit not washing Found sump running but not creating pressure Needs sump assembly Replaced using truck stock Ran test cycle OP Test Ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
Near Hiram, OH 44234
Brian M
Job Details:
04/16/2020
WASHER MAYTAG MHW5630HC0 Customer complaint unit leaked after doing heavy load Ran diagnostics found no errors Ran auto test checked for leaks Removed top checked hoses and connections no leak found Ran complete quick was with a load of towels still no leak Advised customer to wa
Near Highland Heights, OH 44143
Joe O
Job Details:
04/16/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Installed water valve. Op test ok
