Service History 246 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Brooklyn, Ohio 44144

Manny

Job Details: 06/04/2025

"Cc unit needs gaskets replaced, verified and needs gasket not proceeding at this time ; ordrng 2 W10830046 (Gasket)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Chagrin Falls, Ohio 44022

Manny

Job Details: 06/04/2025

"Valve came damaged, not damaged to box, reordering valve.; ordrng 1 W11482383 (Valve)"

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 06/04/2025

CC that the clothes are not drying. Confirmed. No airflow outside. Found the vent is smashed. Removed the smashed vent. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model SF315PEPQ1

Near Geneva, Ohio 44041

Dan

Job Details: 06/04/2025

"Customer complaint that oven does not always heat, oven temperature sensor is good, started bake for 350 degrees, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 W10918546 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Avon, Ohio 44011

Angel

Job Details: 06/03/2025

"Cc that unit will not start. Tested unit and confirmed will not start. Took off control panel and found that terminals on back were not making proper contact because of some corrosion from the steam of the hot water. Cleaned everything off with some rubbing alcohol and reconnected, tested unit and turning on and working as should opt test good."

We serviced a

FRIGIDAIRE WALL OVEN

Model FGB24L2ABA

Near Ashtabula, Ohio 44004

Dan

Job Details: 06/03/2025

"Customer complaint that oven is not heating properly, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS8

Near Geneva, Ohio 44041

Dan

Job Details: 06/03/2025

"Customer complaint that oven light will not turn off, confirmed, found oven door switch broken, unit needs new switch ; ordrng 1 W11620712 (Switch)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Painesville, Ohio 44077

Dan

Job Details: 06/03/2025

"Customer complaint that unit skips straight to done, confirmed, Ran test cycle, unit completed test cycle and showed f7e1(missing tachometer) error code, unit needs new shifter, installed new shifter, op test good ; used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near South Euclid, Ohio 44121

Braxton D

Job Details: 06/03/2025

Evaporator fan not working in test mode. Makes noise when it spins. Needs new evaporator fan and drain tube. Defrost is working properly but the ice is leaking out of the drip tray into the freezer. Cannot pull out refrigerator without damaging cabinets. See pics. ; ordrng 1 W10619951 (Tube) and 1 W11024089 (Evaporator fan motor)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, Ohio 44104

Braxton D

Job Details: 06/03/2025

"Broken belt. Installed dryer repair kit and oiled rollers. Tested dryer, everything works as it should. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Rocky River, Ohio 44116

Braxton D

Job Details: 06/03/2025

"Valve stems on right side are tweaked causing the knobs to not line up with the markings. Front right burner is dumping gas too quickly causing it to not light. Attempted to adjust gas flow with a screw driver, problem still present at lowest setting. Replacing right manifold assembly. ; ordrng 1 W11384739 (Manifold right half), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mayfield Heights, Ohio 44143

Corina H

Job Details: 06/03/2025

CC that the ice maker is not working. Ff 37 fz 7 ran step 56 E2 lost home position ran step 57 harvesting not complete. Replaced the ice maker from t/s. Part is still under warranty. Tested. Opt test ok. ; used 1 W11294907 () from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Garfield Heights, Ohio 44125

Bill

Job Details: 06/03/2025

"Cc no power, confirmed cc. Found that the breaker was tripped, possibly sharing breaker with ac according to labeling. Reset breaker and tested. Unit operating as intended. Advised customer to have an electrician install a 240 breaker to give unit a dedicated line."

We serviced a

KENMORE DISHWASHER

Model 665.13549N414

Near Seven Hills, Ohio 44131

Bill

Job Details: 06/03/2025

"Cc unit leaking, could not confirm cc. Ran drain cycle, no leaks. Ran a normal cycle for 30 min while monitoring, no leaks formed. Checked spray arms for clogs or damage, spray arms are in good shape. Unit operating as intended at this time, advised customer to monitor and if unit starts to leak again, to catch it on camera."

We serviced a

WHIRLPOOL DRYER

Model WGD6150PB0

Near Broadview Heights, Ohio 44147

Bill

Job Details: 06/03/2025

"Cc not drying all the way, could not confirm. Unit had good air flow, and heat. Gave tips on how to improve effectiveness of unit."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Middleburg Heights, Ohio 44130

Bill

Job Details: 06/03/2025

"Cc latch issue, confirmed cc. Replaced latch from T.S. Tested opt test good.; used 1 W11513248 (Latch) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HW6

Near Parma Heights, Ohio 44130

Bill

Job Details: 06/03/2025

"Changed probe, and spark module. (Control came in as the console panel.) tested opt test good."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, Ohio 44109

Bill

Job Details: 06/03/2025

"Cc not heating, confirmed cc. Unit is not getting the 240 v needed for operation. Advised customer they need an electrician."

We serviced a

KENMORE REFRIGERATOR

Model 795.51023012

Near Avon Lake, Ohio 44012

Marie V

Job Details: 06/03/2025

"Cc that the unit is nod dispensing cubes, only crushed ice and water line to door is broken. Comfirmed both issues. Found water line and solenoid will need to be replace. Gave estimate to cust. Cust will not fix. ; ordrng 1 6421JA3001Y (Solenoid) and 1 MJM61904702 (Water line.), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near North Royalton, Ohio 44133

Marie V

Job Details: 06/03/2025

"Cc that freezer was not cooling properly, temps will not drop lower than 14*. Took temps when arrived. Confirmed 14*. Took lower pressure unit was reading 15inch vacc. Unit under charged. Added 5grams. Sealed gap on fill line ice maker and checked evap. Full frost on evap now. Recommended to monitor and allow 24 hours to reach normal temps"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Cleveland, Ohio 44135

Marie V

Job Details: 06/03/2025

Cc that filter was stuck. Removed filter and replaced with new one cust had. Tested dispenser working properly at this point.

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Cleveland, Ohio 44109

Marie V

Job Details: 06/03/2025

Replaced motor. Tested unit. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Bay Village, Ohio 44140

Marie V

Job Details: 06/03/2025

"Cc that unit is not spinning. Confirmed, found hub stripped. Replaced from T/S. Ran calibration and auto test, ran drain and spin. Op test ok; used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, Ohio 44135

Bill

Job Details: 06/03/2025

"Cc not turning on, confirmed cc. Found GFCI outlet was tripped, reset outlet. Ran unit through diagnostics cycle. Unit operating as intended, advised customer on GFCI."

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Maple Heights, Ohio 44137

Bill

Job Details: 06/03/2025

"Cc making noise during operation, confirmed cc. Removed, cleaned and oiled pulley and rollers. Leveled unit and tested opt test good."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Grafton, Ohio 44044

David R

Job Details: 06/03/2025

"Cc F9E1 error code. Found debris caught up in the drain housing, showed customer. Advised of making sure things are out of pockets and making sure to use a cleaner every 30 cycles. Replaced drain pump housing from surplus. Ran unit. Cleared F9E1 code. Ran a Quick Wash cycle all the way through. Good. Op Test Ok. ; used 1 W11458345 ( Drain pump assembly) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Elyria, Ohio 44035

David R

Job Details: 06/03/2025

"Cc Ice clamped up. Confirmed. Ice bin was hard to pull out but got it, looks like icemaker is double filling or crack in mold. Ordering icemaker, motor, container. ; ordrng 1 W10873791 (Icemaker) and 1 W11347840 (Ice container) and 1 W11202789 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Olmsted Township, Ohio 44138

David R

Job Details: 06/03/2025

"Cc of noise. Had video. Loud whirling noise in spin. Verified with more clothes its louder. Possible gearcase issue. Ordering gearcase, pulley, belt, motor. ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam pulley)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Columbia Station, Ohio 44028

David R

Job Details: 06/03/2025

Replaced mullion rail. Tested. Good. Door shutting properly. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Brecksville, Ohio 44141

David R

Job Details: 06/03/2025

Replaced Orion board. Had customer confirm no buzzing sound from UI. Good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Strongsville, Ohio 44136

David R

Job Details: 06/03/2025

Replaced main control. Passed test. All components good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Eastlake, Ohio 44095

Jason N

Job Details: 06/03/2025

"Cc unit continued water fill level issues and f9e1 faultRan diagnostics, found f9e1 for drain problem. Ran test cycle, all functions passed. Called WPL techline, Andrew, verify pressure hose is clear, pull basket and ensure air dome is clean. Pulled basket, cleaned out a little bit of sediment around air dome area. Blew through pressure hose, hose is clear. Reassembled and reran test cycle, all functions passed. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Geneva, Ohio 44041

Brian M

Job Details: 06/03/2025

Cx of noise Found cam bolt to have back off Causing cam not to go into position fully Tightened bolt Op test ok

We serviced a

WHIRLPOOL DRYER

Model GGQ9800PW2

Near Russell Township, Ohio 44072

Brian M

Job Details: 06/03/2025

"Cx unit not starting but once and awhile moving the timer it will start Found timer not functioning properly Needs timer Due to age not repairing ; ordrng 1 WP3406725 (timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model ZIC360NMARH

Near Painesville, Ohio 44077

Dan

Job Details: 06/03/2025

"Customer complaint that unit is leaking water, found evaporator drain tube clogged, cleared, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRSF4036PZ00

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 06/03/2025

"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature is at 33 degrees, unit needs new control; ordrng 1 W11742382 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland Heights, Ohio 44112

Dan

Job Details: 06/03/2025

"Customer complaint that unit is not starting, ran diagnostics found f8e1(long/no fill) error code, found no water from supply, advised customer that they need a plumber to correct water supply, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Strongsville, Ohio 44149

David R

Job Details: 06/03/2025

Cc of noise. Worn bearings. Replaced dryer kit from t/s. Used all parts. Tested. Good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Strongsville, Ohio 44136

David R

Job Details: 06/03/2025

Cc unit not spinning. Found off balance error code. Running test mode to see what happens. Not spinning. Will try to spin. Took off washplate. Wrong hub. Not grabbing onto gearcase. Replaced hub from t/s. Ran calibration and test mode. Good. Op Test Ok. ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 06/03/2025

"CC that the Icemaker is not working. Confirmed. Found the wires are broken at the door. Will need a new door. Cust does not want to repair ; ordrng 1 LW11202405 (Door), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 06/03/2025

"CC that the ice maker is not cycling. Confirmed. Cycled ice maker, stopped mid cycle. Replaced the ice maker from t/s. Tested. Opt test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ10

Near North Ridgeville, Ohio 44039

Angel

Job Details: 06/03/2025

Cc that if you open the freezer or ff section door specially in the morning or during the day when youre not constantly opening the door it will make a loud rattling noise. I tested the unit myself and no sound but customer played a video and you can definitely hear a crackling noise which I have never heard before. Sent video to BJ to see what he thinks it could be he also wasnt sure so I called tech line and spoke with Jeremy explained issue and sent video as well and he stated if unit is functioning correctly that its considered cosmetic.call consumer assistance if the y have any further complaints.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Cleveland, Ohio 44113

Angel

Job Details: 06/03/2025

"Cc that unit is not making ice. Verified and found ice maker got stuck have way and it will not cycle even after resting or trying to jump it. Will need ice maker replaced. Gave customer estimate and stated he will talk to fianc? about first.; ordrng 1 W10886931 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KUDF204ESB00

Near Cleveland, Ohio 44102

Angel

Job Details: 06/03/2025

Cc that unit is leaking from ice maker again. Verified and found fill tube out of place again. Reinstalled but noticed fill tube is kind off out of place from where the ice maker is at so its in the ice maker kind of tilted side ways. Called tech line since issue is recurring and customer wants information documented so they can call Whirlpool because of issue. Called tech line spoke with Derek explained issue with fill tube and to have customer call consumer assist to see what they can do for her since its been the same issue multiple times.

We serviced a

KENMORE REFRIGERATOR

Model 106.54783801

Near Westlake, Ohio 44145

Angel

Job Details: 06/03/2025

"Cc that unit will start thawing out stuff and than later on will start freezing stuff again and also water coming out slow. Verified water issue and filter housing leaking will need to be replaced. As of the cooling issue found compressor is running really hot most likely causing it to overheat and stop cooling until it cools down and starts running again. Condenser fan running fine and ll other fans. Will need compressor replaced because unit cools fine until it overheats and stops cooling. Gave customer estimate and decided not to proceed.; ordrng 1 WPW10121138 (Filter housing) and 1 W10139462 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GSHF6HGDBCBB

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 06/03/2025

Installed and tested filter head Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Garfield Heights, Ohio 44125

Brian M

Job Details: 06/03/2025

Cx unit not washing Found sump not getting full power Needs sump and control ; ordrng 1 W11025157 (pump&motor) and 1 W11087226 (control elec)

We serviced a

KITCHENAID WALL OVEN

Model KOED527PSS00

Near Cleveland, Ohio 44128

Corina H

Job Details: 06/03/2025

Replaced the glass. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, Ohio 44105

Brian M

Job Details: 06/03/2025

Cx unit not washing Found capacitor not supplying voltage to motor Replaced capacitor Ran test cycle and calibrated Op test ok ; used 1 W11428524 (CAPACTIOR) from stock

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near Cleveland, Ohio 44120

Brian M

Job Details: 06/03/2025

Cx scratches and dents Found big scratch on inner glass and top cooktop scratches on side of it Needs more parts Office to schedule ; ordrng 1 W11032725 (cooktop) and 1 W11620489 (Glass)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MW0

Near Euclid, Ohio 44117

Brian M

Job Details: 06/03/2025

Cx unit popped Found panel had spliced the wire and arched against frame Was able to fix harness Tested unit Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW7340XW2

Near Sheffield, Ohio 44054

Angel

Job Details: 06/03/2025

Cc that unit goes off balance mo matter what they try to do. Verified and found suspension was bad. Replaced suspension and ran a drain/spin with some towels opt test good.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Amherst, Ohio 44001

Angel

Job Details: 06/03/2025

Replaced all parts tested unit opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Cleveland, Ohio 44143

Brian M

Job Details: 06/03/2025

Cx no iceFound e5 error Replaced icemaker and reset unit Test harvest Op test ok Advise 72 hours for full bin of ice

We serviced a

WHIRLPOOL WASHER

Model GHW9400PW4

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 06/03/2025

"Cx unit loud and plastic inside tub broken Found bearing bad and tub so loose its breaking front tub portion Needs outer tub parts Not repairing ; ordrng 1 W10772618 (tub-outer) and 1 W10772607 (tub-outer) and 1 W10772613 (tub-outer), used 2 1OVRSZ (oversized shipping*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW0

Near South Euclid, Ohio 44121

Jason N

Job Details: 06/03/2025

"Installed control, valve assembly and latch. Ran test cycle and calibration. All functions passed. Op test good. Retrieved extra control for return."

We serviced a

WHIRLPOOL MICRO/OVENCOMBO

Model WOC75EC0HS22

Near Cleveland, Ohio 44128

Braxton D

Job Details: 06/03/2025

"Replaced console, verified model number in service mode. Everything is working like normal."

We serviced a

KENMORE REFRIGERATOR

Model 106.9432482

Near Geneva, Ohio 44041

Dan

Job Details: 06/03/2025

"Installed new door closer, op test good"

We serviced a

GE REFRIGERATOR

Model CVE28DP3NBD1

Near Moreland Hills, Ohio 44022

Braxton D

Job Details: 06/03/2025

"Ran test 66. Ice maker rake couldnt perform a full rotation. D14. F6. Needs new ice tray. Gave quote for repair, quote declined. ; used 1 WR30X39345 (Ice maker), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near South Euclid, Ohio 44121

Braxton D

Job Details: 06/03/2025

User interface scratched from the mounting screws. Dishwasher wasnt level and that was causing it to splash water. Schedule appointment for when the client is getting the refrigerator repaired. ETA on refrigerator part is currently unknown. ; ordrng 1 W11613564 (Control panel)

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ0

Near Euclid, Ohio 44132

Braxton D

Job Details: 06/03/2025

Replaced cracked burner. Tested inner and outer coils. Both coils heat normally. Infinite switch cycles.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW10

Near East Cleveland, Ohio 44112

Jason N

Job Details: 06/03/2025

"Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 150psi of nitrogen, no leaks. Pulled vacuum on system to 29in/hg. Held vacuum. Recharged system with 40g of r600a. Low side stable at 5in/hg, good heat on discharge. Advised customer to allow up to 24hrs for unit to return to desired temperatures before restocking. Op test good."

We serviced a

KITCHENAID ICEMAKER

Model KUID308HPS01

Near Gates Mills, Ohio 44040

Jason N

Job Details: 06/03/2025

Cc ice grid cover fell offFound ice grid cover is undamaged. Reattached cover using customer supplied pre id screws. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Maple Heights, Ohio 44137

Bill

Job Details: 06/03/2025

"Cc making noise during agitation, could not confirm cc. Unit ran through a full cycle, everything sounded normal. Did remove some debris trapped between the drum and agitator. Unit operating as intended, advised customer to monitor and if unit starts making noise again to get it in video."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Madison, Ohio 44057

Dan

Job Details: 06/03/2025

"Customer complaint that unit is loud and not draining completely, Ran diagnostics no error codes found, started quick wash cycle, unit filled and agitated, canceled cycle, unit drained completely, ran drain and spin cycle, unit spun, drain pump is working, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Mogadore, Ohio 44260

Corina H

Job Details: 06/03/2025

"CC that the ice maker is not making ice and the door is not opening and closing. Confirmed. Cust just moved to the house. Cucst has a saddle valve. Advised cust to replace the saddle valve with an inline valve. There is a plastic waterline attached to the refrigerator, advised Cust to replace the plastic waterline with a braided flex line or copper. Ran diag step 57 e0. Reinstalled the door. Opt test ok."

We serviced a

AMANA REFRIGERATOR

Model IDK

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 06/03/2025

Cust stated Icemaker started working.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near University Heights, Ohio 44118

Corina H

Job Details: 06/03/2025

Replaced the fan. Found the drain hole blocked. Steamed out the drain hole. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

GE REFRIGERATOR

Model GFE26JSMAFSS

Near Avon Lake, Ohio 44012

Marie V

Job Details: 06/03/2025

"Cc tht unit is not making ice and that the door is frosting, the mullion spring has been replaced but still frosting. Confirmed, found ice build up on side of the door on air ducks for ice maker and at the freezer left hand side. Found rails are weak, and ice maker failed to run test. Also found water line is filled up with carbon from filter, is not coming off unless clean up . Will need new rails, ice maker and water lines. Cust will talk to wife and decide if they want to continue ; ordrng 2 WR72X24815 (Slides)s and 1 WR30X35286 (Ice maker) and 1 WR17X25028 (Water line), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEQ9800PW1

Near Strongsville, Ohio 44136

David R

Job Details: 06/03/2025

"Cc unit not starting. Can hear ticking from timer. Found start switch shorted and wire as well. Will need start switch and splice in new wire. Customer paid svc, do not order parts. ; ordrng 1 WP3398094 (Start switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 06/03/2025

"Cc unit displays f9e0 Customer stated fault code has appeared twice since last service. Resetting the breaker clears the fault. Ran diagnostics, verified f9e0 for product miswired in history. Checked voltage at terminal block, L1 to L2 reading 244v, L1/L2 to N reading 120v. Checked connectors on main control. Ran bake test to 400 degrees. Unit preheated and cycled. Voltage at terminal block stable. Unable to duplicate f9e0 issue at this time. Advised customer to monitor."

We serviced a

MAYTAG DRYER

Model MED5770TQ0

Near Middlefield, Ohio 44062

Jason N

Job Details: 06/03/2025

"Cc unit not starting Confirmed no start condition. Checked all thermals, found thermal fuse open. Quoted customer thermal fuse replacement. Replaced thermal fuse using truck stock. Ran test cycle, unit heating but not cycling. Found heater element is shorted to case. Advise customer on additional part needed. Replaced heater element using truck stock. Unit heating, cycling, good airflow at vent outlet. Op test good. ; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Jefferson, Ohio 44047

Jason N

Job Details: 06/03/2025

"Cc dryer making a noise Confirmed dryer noise, sounds like something scrapping internally. Pulled dryer section apart. Found noise is blower wheel rubbing against housing. Blower wheel and housing are both now worn, housing has a hole due to rotational friction. Quoted customer repair cost, wheel and housing replacement. Customer declined repair at this time. Estimate only.; ordrng 1 137551800 (Housing blower rear) and 1 131476300 (Blower wheel)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Avon Lake, Ohio 44012

Angel

Job Details: 06/02/2025

Cc that unit is leaking during cycle and filking up the float switch tray causing it to beep. Verified and found water in drip pan. Cleaned it out and ran a cycle to see where the leak is coming from and found it was leaking from the water inlet assembly because the plastic nut that inside unit was loose causing the leak through the seal. Tightened up the nut tested unit and no leaks opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8MHKXMQ04

Near South Euclid, Ohio 44121

Corina H

Job Details: 06/02/2025

CC that there is water leaking again. Confirmed. Steamed out the drain hole. Used foil tape on the evaporator cover. Dumped water down the drain. Opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HPY

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 06/02/2025

"CC that the floor was wet from water. Confirmed. Unit is in the hallway with no water hooked up to it. Advised Cust that there will need to have water hooked up to the refrigerator to test. Did check all water lines and the drain pan, look good."

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Solon, Ohio 44139

Corina H

Job Details: 06/02/2025

"CC that there was a flood from the water valve and the regular does not work. Confirmed. The waterline is not connected anymore. Ran diag f3e3 Open or Shorted Inlet f2e1 stuck key. Started a cycle, dryer cycling properly on a time dry. Will need a thermistor. Cust does not want to repair ; ordrng 1 WP8577274 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

LG WASHER

Model WT7300CW

Near Solon, Ohio 44139

Corina H

Job Details: 06/02/2025

CC that the dial and the sound does not work. Confirmed. The dial is not rotating. Will need a new control. Part is nla. ; ordrng 1 EBR86498801 (Control)

We serviced a

GE REFRIGERATOR

Model CYE22TSHQSS

Near Aurora, Ohio 44202

Corina H

Job Details: 06/02/2025

"CC that the ff section is not cooling. Confirmed. Found the fan is not running. Will need a new fan and software update ; ordrng 1 WR60X26866 (Fan) and 1 WR98R6353202 (Software update), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Painesville, Ohio 44077

Braxton D

Job Details: 06/02/2025

"Replaced wire harness and installed clip. Tested washer, washer now works as it should."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Euclid, Ohio 44123

Braxton D

Job Details: 06/02/2025

F6 e4. Needs valve. Water filling when machine is powered off.; ordrng 1 W11684544 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Kent, Ohio 44240

Corina H

Job Details: 06/02/2025

"CC that there is a noise. Confirmed. Found the drain pump is running. Will need a new control. Part is out of stock, office to reschedule appointment ; ordrng 1 W11608056 (Control)"

We serviced a

GE WASH/DRY STACK

Model GUD27ESSJ0WW

Near Mantua, Ohio 44255

Corina H

Job Details: 06/02/2025

"CC that there is a loud noise and the bearing was replaced in back. Confirmed. Found the front glides are missing the front bearings are missing plastic. The wire harness is broken at the connector. Will need a new glides, top and bottom bearing, harness and the back bearing. Cust does not want to repair ; ordrng 1 WE02X25500 (Bottom bearing) and 1 WE03X25079 (Top bearing) and 1 WE03X37319 (Bearing) and 1 WE03X37320 (Bearing) and 1 WE18X25102 (Filter) and 1 WE26X20716 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Elyria, Ohio 44035

Angel

Job Details: 06/02/2025

"Cc that unit will not start but if he unplugs it and then try it will work. Replaced boards tested unit same thing. Customer also stated that if he would move the tub it will work. Looked underneath and took apart cam and found it was full of rust from water getting through gearcase. Ordering gearcase, belt, cam, actuator and capacitor. ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Wellington, Ohio 44090

David R

Job Details: 06/02/2025

Replaced motor. Tested. Good. Working correctly. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Grafton, Ohio 44044

David R

Job Details: 06/02/2025

"Did not look at unit, customer said something about the service call. Let her know that its out of the manufacturer 1 year warranty. Customer stated Maytag said she was under warranty and set up the appointment. If under extended warranty customer will need to have information sent over. Advised for her to call Maytag. ; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model GGW9200LW1

Near Strongsville, Ohio 44149

David R

Job Details: 06/02/2025

"Cc broken gas line. Customer said previous owner could not get the line off, so they cut it and left the dryer. Took pics of cut line. Customer will need a plumber to change gas line or replace. Unit is good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Strongsville, Ohio 44149

David R

Job Details: 06/02/2025

"Cc F8E4 error, also found a screw that could be missing from somewhere. Found the bottom door gasket was away from the door, could have caused leak to give the F8E4. The screw the customer found went to the gasket. Also had to replace another screw from gasket as well, from surplus. Took pic of missing screw on gasket. Cleared tray from water. Running unit after replacing the correct screws to gasket, good. Ran test mode. Ran normal cycle, good. No leaks. Running a clean washer cycle with tablet. Good. Op Test Ok. ; used 2 W11627527 ( Screw, bottom door seal) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Westlake, Ohio 44145

David R

Job Details: 06/02/2025

"Cc unit no heat. Checked invoking power, 48 vAC to L1 and L2. Checked breaker, tripped. Reset breakers. All heat is good and working. Customer to have outlet/breaker checked by electrician if problem happens again. Also to check vent as well. Unit is heating properly and correct voltage. Good. Op Test Ok."

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS956ESS05

Near North Ridgeville, Ohio 44039

David R

Job Details: 06/02/2025

"Replaced all electrodes and spark module. Intermittently while burners lite, will start sparking. TL suggested that the electrodes are trying to re spark because lost of gas. So either the gas regulator is malfunctioning or not getting enough coking to the regulator. Suggested replacing regulator to make sure all components are testing good. Ordering regulator. *** do not set up return date yet. Customer wants to contact whirlpool first ; ordrng 1 W11087445 (Regulator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM00

Near North Ridgeville, Ohio 44039

Angel

Job Details: 06/02/2025

Cc that there getting water underneath drawer in the ff section. Verified and found drain tube clogged. Steamed out evaporator area and cleaned out drain tube at back of unit which was completely clogged opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Brecksville, Ohio 44141

Angel

Job Details: 06/02/2025

Cc that unit was working perfectly in the morning than they went to a baseball game and when they got back home compressor was loud and stopped cooling. Unit was unplugged but confirmed the compressor was loud. Ordering compressor and evaporator as well. ; ordrng 1 W11598434 (Evaporator) and 1 W11727250 (Compressor) and 1 W11504431 (Coupler comp/condenser) and 1 W11504415 (Coupler comp/suction) and 1 W11504445 (Heat loop/ condenser) and 1 W11504450 (Cap/evap) and 1 W11506620 (Suction/evap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, Ohio 44105

Angel

Job Details: 06/02/2025

Replaced freezer fan made sure everything was running as should opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Garfield Heights, Ohio 44125

Angel

Job Details: 06/02/2025

Cc that washer was locked and after resetting by unplugging unit she found water was not drained. Verified and found harness to drain pump snapped. Replaced harness and added clip. Ran a test cycle opt test good.; used 1 W11643701 (WIRE HARNESS) from stock

We serviced a

MAYTAG DRYER

Model DG482

Near Cleveland Heights, Ohio 44118

Braxton D

Job Details: 06/02/2025

"Blower fan is broken off the shaft. ; ordrng 1 Y303836 (Blower fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW2

Near Cleveland Heights, Ohio 44118

Braxton D

Job Details: 06/02/2025

Washer is not shifting. Oils leak all over the belt guard and when spinning by hand the washer sounds loud. ; ordrng 1 WPW10006355 (Actuator) and 1 W11132267 (Gearcase) and 1 W10721967 (Slider) and 1 W10324651 (Hub)

We serviced a

MAYTAG WASHER

Model MVW7232HW

Near Rocky River, Ohio 44116

Braxton D

Job Details: 06/02/2025

"F1 e2. Slider was cracked, replaced slider. Ran test cycle. Everything is working normally. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Middlefield, Ohio 44062

Brian M

Job Details: 06/02/2025

Cx unit bouncing around Found unit to have extra vibration due to floor Recommend vibration mat

We serviced a

AMANA DRYER

Model NED4655EW1

Near Solon, Ohio 44139

Brian M

Job Details: 06/02/2025

Cx unit not advancing on the timerFound timer not to move Unit runs fine but timer not advancing Needs timer ; ordrng 1 W10857612 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW11

Near Ashtabula, Ohio 44004

Dan

Job Details: 06/02/2025

"Customer complaint that unit is not dispensing ice, confirmed, found crushed ice jammed in bin, cleared, op test good"

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