Near Willoughby, OH 44094
Jeff M
Job Details: 01/13/2020
WASHER WHIRLPOOL MHW5630HW0 the screws in the soap dispenser are stripped out and rusted needs the dispenser n screws; ordrng 1 W11316600 (drawer)
Near Avon, OH 44011
Gabriel P
Job Details: 01/13/2020
DRYER WHIRLPOOL WED7000DW2 Cc that there is no air flow. Turned cycle on a normal cycle. 165 F coming out of the back of the unit. Went outside to check the exhaust and found the openings completely shut and no air coming out. Also found aluminum foil vent hose and will need to be
Near Willoughby, OH 44094
Jeff M
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Icemaker is consistently cycling not filling needs new icemaker; ordrng 1 WPW10300024 (icemaker)
Near LaGrange, OH 44050
David R
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Called customer, said the same thing is happening, once you get water about 30 or so secs later it sill start dripping by itself. Spoke with Brian. Let customer know we are ordering parts before we return. ; ordrng 1 W10386778 (water fitting assy) and 2
Near Strongsville, OH 44149
David R
Job Details: 01/13/2020
RANGE KITCHENAID KSEG700ESS3
Near Painesville Township, OH 44077
Dan H
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Customer complaint that unit is not cooling, Fresh food section temperature at 54 degrees, freezer section temperature at 44 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, found ice build
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Temp was on 35 degrees on user interface and temp inside was 33 34 degrees explain customer how to change temp on ui and to leave it on recommend settings on 38 degrees and also not to block the vent where all cooling comes out front also cc when using di
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KSSS42QMW01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 7.5oz of r134a. unit went into a 20 inch vac. And only has a partial frost pattern. Called BJ advised him. He stated to add a little more R134a. added
Near Concord Township, OH 44077
Jason N
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc unit not coolingConfirmed ff and freezer compartments at room temperature. Tapped system, low side in 20 in vacuum. Unit has refrigerant leak. Unit needs sealed system repair. Repair covered under 2-5 yr. ; ordrng 1 W10779331 (compressor) and 1 WPW106
Near Painesville, OH 44077
Jason N
Job Details: 01/10/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD0 "Cc crisper drawer roller broke off shelfCustomer was sent rollers, she needs the actual shelf, the pin that the roller attaches to is broken. Ordering shelf.; ordrng 1 5304508067 (SHELF W/ROLLERS)"
Near Maple Heights, OH 44137
Joe O
Job Details: 01/10/2020
DISHWASHER KITCHENAID KDFE104DSS2 "Cc: not heating, ui intermittently workingRan diagnostics test cycle. Found error codes f7e1(no heat) and f6e4(float switch stuck open). Found drain hose is sitting level with the bottom of the sink. Advised customer of the possibility of back feeding wa
Near Andover, OH 44003
Arthur V
Job Details: 01/10/2020
DISHWASHER AMANA ADB1400AGB1 Found unit needs a motor pump assy. ; ordrng 1 W10888591 (pump and motor)
Near Cleveland, OH 44121
Jeff M
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Fan motor is still making noise order and replace fan motor and fan blade; ordrng 1 W11334745 (MOTOR) and 1 WP67006337 (blade- fan)
Near Roaming Shores, OH 44085
Arthur V
Job Details: 01/10/2020
RANGE MAYTAG MER8674AB0 Found bake element open and needs replaced. Also found unit needs door gasket ; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10162385 (gaskt-door)
Near Cleveland, OH 44139
Brian M
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc that unit stops cooling and has no lights and he resets power and it works Happened 3 times At arrival found unit functioning and operating correctly Temps in fridge are 39 and freezer is -1 also has ice in bin Advised customer that it may be a contro
Near Cleveland, OH 44112
Jeff M
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW72HEDW0 Installed new part unit op tested failed. Fix the door lock issue but the unit will not fill needs a pressure sensor in main control need a second tech units in a very small location in the dryer’s on top of it; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10
Near Painesville Township, OH 44077
Arthur V
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 Wrong switch ordered. Wire connections do not match up. See pics sent to BJ. Switch is also to wide and doesn’t fit in the opening. Office to investigate difference in switches and order the correct one. (Av only repair ); ordrng 1 WP1118894 (light switc
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/10/2020
WASHER WHIRLPOOL MHW5630HW0 Installed dispenser drawer. Ran test cycle. Op test ok
Near Kent, OH 44240
Brian M
Job Details: 01/10/2020
WASHER MAYTAG MVWB880BW0 Cc unit just clicks Found lid lock error and ran manual lid lock Lid not locking properly Also found unit not making not allowing me to run other tests Needs main control Needs lid lock ; ordrng 1 W10763749 (cntrl-elec) and 1 WPW10619844 (latch)
Near Mentor, OH 44060
Jason N
Job Details: 01/10/2020
DRYER WHIRLPOOL WED9470WW1 "Cc unit making sound when removing lint screen.Customer also stated the lint screen is not catching lint like it used too.Found lint screen tensioner bent, straightened out. Also found lint buildup in vent housing and in blower wheel. Cleared out blower
Near Willoughby, OH 44094
Jason N
Job Details: 01/10/2020
DRYER WHIRLPOOL WED9270XW0 "Cc unit not heating Checked all thermals, and element. Found element open. Unit needs element. Customer not repairing at this time."
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW8500DW5 "The water valves are not closing properly it’s allowing the water to pass through the machine needs new water valves. Estimate only; ordrng 1 W11165546 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Eastlake, OH 44095
Jason N
Job Details: 01/10/2020
WASHER MAYTAG WTW6600TQ0 "Cc unit leaking Ran diagnostics, found codes f32 for long drain. Ran auto test, unit leaking when in spin. Unit needs tub seal and bearings. Customer not repairing at this time, estimate only."
Near North Kingsville, OH 44030
Arthur V
Job Details: 01/10/2020
DISHWASHER GE GDF630PSM0SS Found unit not heating. Have 15 ohms at element. Needs control. ; ordrng 1 WD21X26186 (MACINE CONTROL )
Near Cleveland Heights, OH 44118
Joe O
Job Details: 01/10/2020
RANGE WHIRLPOOL WEG515S0FS0 Cc: burner would not shut offFound knob arm on valve twisted and bent. Straightened the valve enough to put a burner knob on. Put burner knob on. Tested burner. Burner is rotating without issue. unit functioning as designed. Op test ok
Near Aquilla, OH 44024
Jason N
Job Details: 01/10/2020
RANGE WHIRLPOOL WFE320M0ES2 Installed spring hinge. Door op test good.
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL ET1FTKXKQ11 "Cc: frost build up in freezer, ff section starting to get warmFound ff section temps at 45 degrees and freezer temp at -9 degrees. Settings for ff section are at 4 out of 5 and and freezer at 2 out of 5. Freezer is frosted over. Found drain plugged. Clea
Near Mayfield, OH 44143
Joe O
Job Details: 01/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 Cc: intermittently not washingStarted normal cycle. Unit started. Pulled door. Found loose connection on control to sump assembly.
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Installed evap harness. Fan test and defrost test good."
Near Madison, OH 44057
Jeff M
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Installed new part unit op tested good
Near Rocky River, OH 44116
Corey L.
Job Details: 01/10/2020
REFRIGERATOR MAYTAG MFI2569YEM0 "Customer complaint of a vibrating noise randomly and ice bin seems to be filling way too much, confirmed ice box jammed full, could here switch on arm activating, ice maker controls ice amount based on arm level, would need new ice maker, right before le
Near Rocky River, OH 44116
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint fridge is not operating at all, confirmed pop, unit is room temp and has been plugged in, no loads are on, lights are blinking led1-led4-led3-led2 and back continuously, turned cooling on, unit just sat hen repeated blinking light patt
Near Lyndhurst, OH 44124
Jeff M
Job Details: 01/10/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Installed new part unit op tested good
Near Beachwood, OH 44122
Dan H
Job Details: 01/10/2020
RANGE WHIRLPOOL JJW2727DS00 "Customer complaint of f2e1(stuck key) error code, confirmed, unit needs new user interface, part is covered by extended warranty, DO NOT ORDER PART UNTIL 1/20/2020; ordrng 1 W11236899 (console)"
Near Mayfield Heights, OH 44124
Dan H
Job Details: 01/10/2020
COOK TOP KITCHENAID KGCS105GSS09 "Customer complaint that right rear burner is not lighting, confirmed, igniter is not arcing, unit needs new oriface; ordrng 1 WP8287052 (holder-orf)"
Near Warrensville Heights, OH 44128
Dan H
Job Details: 01/10/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that hot water is not entering unit, both valves open and close, hot and cold water fill hoses are reversed, corrected hoses, op test good"
Near MAYFIELD VILLAGE, OH 44143
Jeff M
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Water valve is cross threaded from the water hose hook up a needs a water valve ; ordrng 1 WPW10327249 (water intake valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, OH 44145
Gabriel P
Job Details: 01/10/2020
RANGE WHIRLPOOL WEG745H0FS0 Cc that the oven won’t turn on to bake. Checked voltage on spark igniter 5.3 v. Not getting 120 v will need spark board. Will also order igniter as well. ; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)
Near Westlake, OH 44145
Gabriel P
Job Details: 01/10/2020
WASHER FRIGIDAIRE FAFW3801LW3 "Found pump clear but over heating it pumps water when it wants to giving estimate for new pump customer will fix ; ordrng 1 137221600 (pump 111.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Seven Hills, OH 44131
Dan H
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint that fresh food section will not go below 47 degrees unless it’s empty, fresh food section temperature at 33 degrees, freezer section temperature at 2 degrees, fresh food section set at 33 degrees, compressor is running , fans are ru
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found bail arm not attached to icemaker properly causing issue. Reattached bail arm correctly and put bail arm up to stop production. Customer to monitor
Near Solon, OH 44139
Brian M
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW4816FW2 Cc unit not spinning out clothes properly Ran diagnostics found no error codes Ran auto test unit finished with no issuesRan calibration Ran quick wash with items inside OP TEST OK
Near North Ridgeville, OH 44039
David R
Job Details: 01/10/2020
OTR MICROWAVE WHIRLPOOL WML75011HW0 "Cc was running oven and set the timer on the microwave for 32 mins, 7 mins later smelled burning and glass turntable tray was bubbling up, fan was running on microwave. Glass tray broken and cabinet of microwave inside unit is charred on bottom, (took pi
Near Broadview Heights, OH 44147
Dan H
Job Details: 01/10/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit is not spinning properly, ran diagnostics found f0e2(over suds condition ) error code, suspension is good, unit spins, put wet load in and ran drain and spin cycle, unit spun clothes are barley damp, advised customer that a
Near Cleveland, OH 44111
Jeff M
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 tried replacing the light module did not work I took a picture the Molex is buried inside the ceiling there’s so much spray in foam that it’s all inside the Molex connector and cannot suppress the clip unit is non-repairable
Near Brecksville, OH 44141
David R
Job Details: 01/10/2020
DRYER WHIRLPOOL WGD5620HW0 "Replaced console and control. New comptroller will not allow UI display to come on. Switched back to old control, worked perfectly. Customer called whirlpool, they are overnighting a new control
Near Cleveland, OH 44109
Jeff M
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 The units water filter wasn’t inserted all the way. Op tested good
Near Parma, OH 44130
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "Customer complaint ice maker not making ice and it was making a weird sound for a while but has stopped, jumped im, im failed, unit needs new im asm; ordrng 1 D7824706Q (ice maker)"
Near Madison Township, OH 44057
Arthur V
Job Details: 01/10/2020
DRYER WHIRLPOOL WED4815EW1 Found object between drum and cabinet. Removed. Op test good
Near Brecksville, OH 44141
David R
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc of dispenser turning on by itself and letting water out. Customer has switch he purchased. Ordering control.; ordrng 1 W11330971 (CONTROL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW8000DW2 Cc of not water entering Found hot and cold water not entering Replaced valve Ran test cycle OP TEST OK
Near Brecksville, OH 44141
Dan H
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW8500DC0 "Installed new user interface, op test good"
Near Kent, OH 44240
Brian M
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRB329DMBW Cc of unit not making ice Found icemaker in the off position Turned on icemaker and ran test harvest Unit rotated and filled OP TEST OK
Near North Royalton, OH 44133
Corey L.
Job Details: 01/10/2020
COMPACTOR WHIRLPOOL GX900QPPS6 "Customer customer compactor not working making loud noise, confirmed, pressed “on” ram drove down and back up but kept pulsating at the top the drive motor did not shut off until off was selected, Spoke with tl, ; ordrng 1 9871829 (switch draw tilt blk)
Near Cleveland, OH 44105
Jeff M
Job Details: 01/10/2020
DRYER AMANA NED4655EW1 Venting was very poor I recommend for them to replace it unit operates fine heats up
Near Brook Park, OH 44142
Corina B
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cust showed pop, sent pic. CC that the unit is not dispensing the ice and can not get the ice bin out. When trying to remove the ice bin broke the ice bin. Steamed out the ice bin. Found the water valve is sweep. Cust has a saddle valve advised to replac
Near Geneva, OH 44041
Arthur V
Job Details: 01/10/2020
WASHER ROPER RTW4516FW2 Found lid lock not locking . Replaced with truck stock part. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock
Near Bedford Heights, OH 44146
Dan H
Job Details: 01/10/2020
WASHER WHIRLPOOL MVWC565FW2 "Customer complaint that unit is not spinning properly, unit is has not been leveled, leveled unit, unit spins, unit is operating as designed"
Near Solon, OH 44139
Dan H
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed liner repair kit, op test good"
Near Cleveland, OH 44114
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Customer complaint no ice, confirmed, found ice maker in the off position, turned to on and explained switch, temp was 14 in ice box, enter diagnostics, thermistors and fan pass, water fill passed, advised customer to monitor for ice, customer needs it t
Near Perry Township, OH 44081
Jason N
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit does not start.Ran diagnostics, no codes stored. Ran auto test, unit would not tumble or spin. Unit powers down when trying to move to spin cycle. Checked connections at j6. Tested continuity to motor on all pins. All pins reading 28-29 ohm. Rang
Near Lorain, OH 44053
David R
Job Details: 01/10/2020
DRYER MAYTAG MED6630HW1 "Found wires on control not plugged in, corrected. Started unit on time dry, heat came on, cycled on and off. Op test ok."
Near Berea, OH 44017
David R
Job Details: 01/10/2020
DRYER AMANA ALE565SAW "Cc no heat. Found bad fuse and belt and pulley worn all the way down. No charge for door switch, broke off when moving things around. Will need, fuse, switch, pulley and belt*** do not order parts, customer paid SVC; ordrng 1 W10169313 (door switch) and
Near Lakewood, OH 44107
Corey L.
Job Details: 01/10/2020
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer is pinching clothes and fabric sheets, showed pics and sheets that had been caught, items are being caught under lint screen cover and lip of front panel, unit leaning slightly forward and on a cement pedestal in basement much sm
Near North Ridgeville, OH 44039
David R
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL KRMF606ESS01 "Cc no lights in Fridge, not cooling, compressor isn’t on. FF temp is 45, Fz temp is 40. Compressor hasn’t come on or anything at all customer said. Unplugged unit. Checked outlet, correct voltage. Plugged back in, heard compressor kick on, lights working
Near Elyria, OH 44035
David R
Job Details: 01/10/2020
REFRIGERATOR AMANA ART318FFDW06 "No cool. Temp reading 50 in both compartments. Took off evap cover, no frost pattern. Looked at back to make sure all fans running, good. Compressor is running and warm. Talk to Brian. Sent picture of drier, lock ring. Ordering compressor, evap and dye f
Near North Madison, OH 44057
Jason N
Job Details: 01/10/2020
REFRIGERATOR FRIGIDAIRE LGHN2844MF0 "Cc unit not coolingFound ff compartment at 56 degrees. Freezer temp at 3. Noticed light coming through ff doors. Ran door close test, door latches working correctly. Ff lights staying powered on when doors are closed. Stuck relay on control board. Unit n
Near Lakewood, OH 44107
Corey L.
Job Details: 01/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer showed pop, Customer complaint dishes are not getting cleaned thoroughly there is film on dishes put on upper rack, ran diagnostics no errors, water filled without running sink first and temp was 90, advised water must be 120 in order for deterg
Near Cleveland, OH 44111
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRT771RWYW01 "Customer complaint water leaking into deli drawer in fridge and ice in back of frz, confirmed, found evap drain clogged quoted to clear, ok, cleared evap drain clog and ice from evap tray, op test good"
Near Avon, OH 44011
Gabriel P
Job Details: 01/10/2020
WASHER MAYTAG MVWB800VB0 "When spin basket bearing sound loud it will need bearing and shaft also stator has oil on it will need stator also customer will not fix ; ordrng 1 WPW10419333 (stator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 01/10/2020
WASHER MAYTAG MHW5630HW0 "Customer complaint that unit is leaking, started normal wash cycle, found unit leaking passed bellow and door glass, advised customer to wipe bellow and door glass between cycles, unit is operating as designed"
Near Edgewood, OH 44004
Arthur V
Job Details: 01/10/2020
WASHER WHIRLPOOL MVWC416FW0 Found agitater barrel broken off of washplate with both parts damaged. Customer does not want repaired
Near Westlake, OH 44145
Gabriel P
Job Details: 01/10/2020
RANGE KITCHENAID KGSS907SSS01 Replaced igniter and wiring harness. Pre heated oven to 350 F. Unit is cycling of and on. Optest ok.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/10/2020
REFRIGERATOR FRIGIDAIRE FGHS2655PF2 Replace ice maker it cycle and fill show customer opt test ok
Near Avon, OH 44011
Corina B
Job Details: 01/10/2020
WASHER WHIRLPOOL WFW6620HW0 Replaced the tub and basket. Ran a rinse and spin. Optest ok.
Near Avon Lake, OH 44012
Corina B
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW8500DW5 CC that there is a smell as soon as you start the machine. Started a cycle could not duplicate the smell. Advised cust to do a clean washer with afresh or white vinegar every 1 month a 1 1/2 months. Optest ok.
Near Parma, OH 44134
David R
Job Details: 01/10/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Replaced parts, tested at 350. Cycled, op test ok"
Near Lakewood, OH 44107
Corina B
Job Details: 01/10/2020
DISHWASHER KITCHENAID KUDS30IXBL4 Replaced the ui. Ran a calibration. Optest ok.
Near Westlake, OH 44145
Corina B
Job Details: 01/10/2020
DRYER WHIRLPOOL WGD8500DW Replaced the control and thermistor. Brought core back for return. Optest ok.
Near Brook Park, OH 44142
Corina B
Job Details: 01/10/2020
WASHER GE GTWN4450M1WS CC that there is a loud noise I. The spin cycle. Found the bearings are worn. Will need a new gearcase.
Near Strongsville, OH 44136
Corina B
Job Details: 01/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced the tub, hinges and inner door. Optest ok"
Near Seven Hills, OH 44131
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Replaced im, op test good"
Near Parkman Township, OH 44231
Brian M
Job Details: 01/10/2020
REFRIGERATOR GE DFE29JSDASS Installed fan and installed software OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Painesville Township, OH 44077
Joe O
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF532SMBM01 Installed bi metal. advised customer to allow 24 hrs for temps to adjust. Op test ok
Near Cleveland, OH 44105
Corey L.
Job Details: 01/10/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer not finishing cycles started cycle came back to switch to dryer and it was blinking sensing, ran diagnostics no faults, started normal wash cycle, unit filled and advanced to wash, unit had been paused, unit is operating as desi
Near Strongsville, OH 44149
Corina B
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW4800XQ4 CC that there is a noise when agitating. Found the cam is worn. Will need a new cam. Replaced the cam from t/s. Ran a calibration. Started a normal cycle. Optest ok; used 1 W10721967 (PULLEY 3670) from stock
Near Mentor, OH 44060
Jeff M
Job Details: 01/09/2020
WASHER MAYTAG MVWB880BW0 I got the rotor off pulled the tub out. Remove the shaft I remove the lower bearing I could not remove the upper bearing after 30 minutes of beating on the bearing i noticing the collar that the upper bearing is Pressed in to is damage from beating it wi
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 01/09/2020
REFRIGERATOR KENMORE 106.5176251 "The auger motor is not receiving power estimate only; ordrng 1 WPW10743957 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Madison, OH 44057
Arthur V
Job Details: 01/09/2020
REFRIGERATOR KENMORE 25360509411 "Found unit leaking from drain in fresh food compartment. No blockages anywhere causing issue (all clear). Called techline talked to Eric. Unit needs ferrule extension. ; ordrng 1 A04520001 (ferrule), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ I plug the unit in the compressor kicked on sounded normal. I walked around the store for about 15-20 minutes came back the unit is working just fine.
Near Lorain, OH 44053
Gabriel P
Job Details: 01/09/2020
RANGE WHIRLPOOL MGR5730BDW "Replace burner and igniter,opt test ok"
Near Elyria, OH 44074
David R
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc of handle, light, noise. Light in Fz and top cabinet lights out. Loud Noise coming from damper and fan in Fz. Ordering fan, damper, light module, control.; ordrng 2 W11205083 (module)s and 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap) and 1 WP
Near Cleveland, OH 44110
Jeff M
Job Details: 01/09/2020
DRYER WHIRLPOOL WED5000DW2 The drum was not tumbling I hit the start button with the drama little bit and it was freed. Cannot find an issue unit tested good
Near Cleveland, OH 44119
Jeff M
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed new part unit op tested failed. I started taking apart all the water tubing trying to find a blockage. There is no blockage the water pressure is so high it’s not allowing the main valve to open. Customer needs a regulator and a plumber
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit not draining Found debris in drain pump area cleared and replaced pump Ran test cycle OP TEST OK
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
WASHER AMANA NFW5800HW0 Cc unit not starting Found unit to be locked out Reset power to unit and ran diagnostics no errors ran auto test OP TEST OK
Near Highland Heights, OH 44143
Jason N
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not drainingRan diagnostics, found codes 8-2 for drain pump electrical problem, 6-4 for float switch open. Ran cancel drain, pump only humming. Removed pump, found glass stuck behind impeller, could not remove. Replaced drain pump with customer s
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
WASHER MAYTAG MHW6630HC0 Cc of long fill Ran diagnostics found error for long fill Found water not entering correctly Replaced valves ran auto test OP TEST OK
Near North Madison, OH 44057
Arthur V
Job Details: 01/09/2020
REFRIGERATOR FRIGIDAIRE LFHT1831QP1 Found gasket not needed. Found leak coming from drain tube at top of fresh food area (see pics ). Small gap in seal needs a washer to lift door slightly. Cleared blockage. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Brooklyn, OH 44144
Corina B
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM CC that the Fz door will not close. Found a pierce of styrofoam under the freezer door. Door closing properly. Optest ok.