Service History 246 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Aurora, OH 44202

Brian M

Job Details: 12/02/2021

Cc unit not filling Found hose kinked OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Beachwood, OH 44122

Joe O

Job Details: 12/02/2021

"Installed control, gear case, cam and belt. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Wellington, OH 44090

David R

Job Details: 12/02/2021

"Cc unit not cooling. On second floor of house. Found ball of ice on evap line, put amp meter on and tested compressor good, process stub is short might not be able to use. Per entitlement in time frame under extended warranty for parts and labor of sealed system. Customer to pay SVC only. Ordering evap, comp and filter drier. 4 hr repair *** requesting double labor ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp) and 2 W10843121 (Drier)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Brecksville, OH 44141

Marie V

Job Details: 12/02/2021

"Cc that the unit is freezing vegetable and food. Took temps fresh food section is at 33* and -7 on freezer. Temp are set to 45* on fresh food and 7* on freezer. Verify ohms on fresh food section thermistor has 4.9kohms. Reading around 48*. Unit will need new thermistors. ; ordrng 1 W10316760 (Thermistor) and 1 WP12791416 (Thermistor fresh), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Aurora, OH 44202

Brian M

Job Details: 12/02/2021

Ran entitlement 6-21-21 Cc unit not cooling Found unit to be frosted over in evap Cleared ice found heater wire not attached to heater fixed wiring Ran heater test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Wellington, OH 44090

David R

Job Details: 12/02/2021

"Customer said tub ring was not delivered, reording.; ordrng 1 W11094304 (Tub ring)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 12/02/2021

Cc unit shut off on them but they fixed the outlet and it seems to be working Customer just wants it to be checked over to make sure thats all that is wrong Ran diagnostics test found no errors Ran auto test completed with no issues Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Wickliffe, OH 44092

Jason N

Job Details: 12/02/2021

Installed auger impeller and ice container. Found original impeller is actually 1/4 inch shorter then replacement. Ran dispense test several times. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lakewood, OH 44107

Marie V

Job Details: 12/02/2021

Cc that cant get cold water to unit. No error codes. Found hoses reverse. Corrected issue and valve was getting loud so I replaced the water valve. Tested unit. Op test ok

We serviced a

KENMORE DRYER

Model 110.97872601

Near Cleveland, OH 44113

Manny

Job Details: 12/02/2021

"Cc unit not heating, found open thermal fuse, replaced fuse using T/S wp3392519; used 1 WP3392519 (THERMAL FUSE), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Cleveland Heights, OH 44118

Corina B

Job Details: 12/02/2021

"CC that the doors are uneven and the ff door swings, open. Confirmed. Leveled the doors. Found the back right roller pin out of place, causing the unit to rock. Reattached the pin. Leveled the rollers, for door to not swing open. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 12/02/2021

Cleared evap and replaced thermistor and cover Found fridge led out Needs led ; ordrng 1 W11226500 (light)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5RHAXNQ01

Near Beachwood, OH 44122

Joe O

Job Details: 12/02/2021

"Cc: loudFound condenser fan excessively loud. Needs condenser fan motor; ordrng 1 W10124096 (fan,motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Newbury Township, OH 44065

Joe O

Job Details: 12/02/2021

Cc: handle looseTightened handle. Op test ok

We serviced a

GE REFRIGERATOR

Model GFE28GYNBFS

Near Painesville, OH 44077

Jason N

Job Details: 12/02/2021

Installed ff evaporator fan. Deiced evaporator. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Oberlin, OH 44074

David R

Job Details: 12/02/2021

"Cc unit was giving 9-1, error code but didnt seems like dishes cleaned. Went through diagnostics, 7-1, 8-1, 8-2, 8-4,. In diagnostics test, all components came on except the wash motor. Voltages test good. Will need wash motor, also ordering control and water valve. ; ordrng 1 W11462458 (Control) and 1 W11460945 (Pump motor) and 1 W11434044 (Valve)"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV5208WS1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 12/02/2021

"Unit tripping breaker replace fuse from t/s and it short found interlock bad replace from t/s but I had no more fuses had to go to store to buy some and fix this unit which I did opt test ok ; used 1 W11244490 (INTERLOCK SW KIT), and 2 W10138793 (Fuse) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon, OH 44024

Joe O

Job Details: 12/02/2021

"Cc: error codes, not startingFound error codes f6e2(communication error) f2e1(stuck key). Installed ui, got error code f6e3(communication error), and f6e2(communication error). Needs control; ordrng 1 W11135392 (cntrl-elec)"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS00

Near Chardon, OH 44024

Dan H

Job Details: 12/01/2021

"Customer complaint of burning plastic smell and erratic display, found terminal block and power cord burned, unit needs new terminal block and power cord; ordrng 1 WPW10245259 (T block), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED5500

Near Chardon, OH 44024

Dan H

Job Details: 12/01/2021

"Customer complaint of loud rubbing noise, found build up of lint on blower wheel causing vibration, unit needs lower wheel cleaned off, customer said they will do it themselves"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Andover, OH 44003

Dan H

Job Details: 12/01/2021

"Customer complaint that unit is not starting, found gfci tripped, reset, unit started, ran recalibration cycle, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Kent, OH 44240

Brian M

Job Details: 12/01/2021

"Cc unit will not stop draining Found error for long drain but not pump is running and nothing obstruction line Found tub to be super bouncy when pressing down and letting go Pressure sensor malfunction, tip unit back also found unit to have leak a ton of oil all over lower components Needs gearcase and lower components, control and suspension rods ; ordrng 1 W11423759 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915701 (rotor) and 1 W11419171 (Control) and 1 W11400156 (Rods)"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV6190FZ3

Near Olmsted Township, OH 44138

Angel

Job Details: 12/01/2021

Cc that unit was rattling. Confirmed had a light rattle when in use. Verified and found some screws loose and the light bracket that holds the glass part was loose as well tightened up tested unit with customer there and sound was gone. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Jefferson, OH 44047

Dan H

Job Details: 12/01/2021

"Installed new control and user interface, op test good"

We serviced a

MAYTAG WASHER

Model MHW3505FW0

Near Conneaut, OH 44030

Dan H

Job Details: 12/01/2021

"Customer complaint of beeping noise, customer showed a video of extra rinse key turning on and off on it own mid cycle, unit needs new user interface ; ordrng 1 W10911040 (User interface)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Euclid, OH 44123

Jason N

Job Details: 12/01/2021

"Installed grille, drip tray and door bin. Op test good."

We serviced a

MAYTAG WASHER

Model MHWE300VW11

Near Columbia Station, OH 44028

Angel

Job Details: 12/01/2021

Cc that unit is loud. Verified and found that the bearing on unit are bad. Checked part and part is discontinued customer said she will pay for service call and leave as is for now. Opt test ok.

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS2

Near Olmsted Falls, OH 44138

Angel

Job Details: 12/01/2021

"Cc that unit would not start unit would indicate to close door. Verified and unit was working fine for a while and than started having the issue went to unplug it and found outlet and cord burnt. Will need interlocks replaced and power cord. Also explained to customer that they will have to replace the outlet before we come back out because if not issue would happen again. Ordering parts. ; ordrng 1 W10708076 (Power cord) and 1 W10211974 (Switch) and 1 W10269458 (Micro switch) and 1 W10727360 (Micro switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/01/2021

"Customer complaint that unit does not fill up with water and makes banging noise, ran diagnostics no error codes found, started normal wash cycle, unit filled up to normal water level, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL STACK W/D

Model WGT4027HW1

Near North Olmsted, OH 44070

Marie V

Job Details: 12/01/2021

Replaced lid lock. Ran calibration and auto test. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW0

Near Willoughby Hills, OH 44094

Corina B

Job Details: 12/01/2021

CC that the unit would not work correctly. Had a control from a previous repair that was never used. Replaced the control. Ran a calibration. Opt test ok ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Cleveland, OH 44128

David R

Job Details: 12/01/2021

"Cc unit lost cool at one point, customer said door was left open by mistake, led light top FF not working. Test temps. 38* FF and 0 in FZ. Reminded customer to make sure doors are closed properly. Had an LED module W11520324 on truck. Replaced, good. All working correctly. Op test ok. ; used 1 W11520324 (Module) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Shaker Heights, OH 44120

David R

Job Details: 12/01/2021

"Replaced actuator and lid lock. Also found hot water not turning on correctly, was only releasing a little water. Turn shut off valve to a correct position to let out maximum hot water. Let customer know. Good. Op test ok."

We serviced a

KENMORE WASHER

Model 11029522801

Near Mayfield Heights, OH 44124

Corina B

Job Details: 12/01/2021

"CC that the unit is leaking. Confirmed. Found the valve leaking. Will need a new valve. ; ordrng 1 WPW10144820 (Water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI32AR65JS2

Near Chagrin Falls, OH 44022

Corina B

Job Details: 12/01/2021

"CC that the unit is leaking. Confirmed. Found the drain hose is clogged with rust. Steamed out the drain hole. Clear now. Advised cust if it keeps happening will need to replace the drain hose. ; ordrng 1 5304512272 (Drain tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model Wfw9400ve01

Near Westlake, OH 44145

Marie V

Job Details: 12/01/2021

"Cc that the unit is loud when spinning. Started drain and spin cycle noise comes from bearings. Stopped cycle and spin basket by hand and found that bearings are shocked . Unit will need new basket. Cust will not fix; ordrng 1 W10772618 (Tub rear) and 1 W10772607 (Tub front), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Eastlake, OH 44095

Joe O

Job Details: 12/01/2021

"Cc: not cooling, cooling off errorFound cooling shut off to unit. Turned cooling on. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

KENMORE WASHER

Model 110.2890279

Near Newbury Township, OH 44065

Joe O

Job Details: 12/01/2021

"Cc: not spinning clothes outRan drain and spin. Found unit is spinning and draining. Spoke with bi, he stated it will need basket drive, drive coupler, gear case if its leaking(gear case starting to leak), and drive block. Customer does not want to repair at this time ; ordrng 1 W10820043 (brake & drive tube) and 1 285753A (coupling,motor) and 1 Wp398140 (Drive block) and 1 3360629 (gear case), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near North Randall, OH 44128

Corina B

Job Details: 12/01/2021

"CC that the un does not spin. Ran diag F7E5 SHIFTER FAULT. Found lock not locking. Ohms out lock, open. Replaced the locked. Opt test ng. Will need a new control. ; ordrng 1 W11162436 (Control), used 1 W11307244 (DOOR LOCK), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Bay Village, OH 44140

Marie V

Job Details: 12/01/2021

Cc that the front glass shattered. Replaced glass. Cleaned all little pieces of glass from unit. Advice cust to still do another clean up after I leave just to make sure no more glasses are in unit.

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Independence, OH 44131

Corina B

Job Details: 12/01/2021

"CC that the unit is off balance. Ran diag no codes. Ran a manual spin found the belt slipping. Checked underneath found oil leaking from the gear case. Will need a new gearcase, belt and cam. ; ordrng 1 WPW10006384 (Belt) and 1 W11454734 (Gear case) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Solon, OH 44139

Brian M

Job Details: 12/01/2021

Installed drip pan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Solon, OH 44139

Corina B

Job Details: 12/01/2021

"CC that the unit is leaking when its washing. Confirmed. Found the vent leaking. Will need a new vent and gasket. ; ordrng 1 WPW10428211 (Vent) and 1 W11112070 (Deflector) and 1 WP8269259 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Aurora, OH 44202

Corina B

Job Details: 12/01/2021

"Replaced the burner head. Opt test ng. Found a white piece of dirt inside the orfice. Used the meter lead to clear dirt. Tested several times, good. Opt test ok if happens again will need the orfice W11028738."

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWS3

Near Lakewood, OH 44107

Marie V

Job Details: 12/01/2021

Cc that the unit does not work. Confirmed. Found fuse on control board open. Replaced bi-metal fuse from Surplus. Tested unit. Op test ok; ordrng 1 W10258275 (Fuse)

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near Euclid, OH 44123

Jason N

Job Details: 12/01/2021

"Cc unit making grinding noise when washingRan auto cycle, found washplate grinding in agitation mode, washplate is stripped. Unit needs washplate. ; ordrng 1 W10902814 (Washplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FVAXVB02

Near North Olmsted, OH 44070

Angel

Job Details: 12/01/2021

"Cc that unit is freezing the food and ice maker stopped working. Took temperatures and the top shelfs are at 40* and in the bottom at 30* found that the damper is not closing will need the damper and ice maker i got it to cycle but does not sound to good will need ice maker replaced because issue could occur again. Gave estimate to customer and said he would call his home warranty to see if he can get it covered. Collected service call only. Opt test ok.; ordrng 1 WPW10190981 (Icemaker) and 1 WPW10127427 (Damper control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Strongsville, OH 44136

Marie V

Job Details: 12/01/2021

"Cc that the unit is not working. Put power cord on unit and plugged in to power. Unit started a normal cycle. Canceled drain pump started going. Started new cycle, water valve working, motor is working, all buttons on Ui are operating. Unit is working as designed. Op test ok"

We serviced a

KENMORE WASHER

Model 110.169725

Near North Royalton, OH 44133

Marie V

Job Details: 12/01/2021

"Cust has one part, still waiting on water valve. 2 job count.; saved tckt"

We serviced a

KITCHENAID RANGE

Model KODE500EBL05

Near Chagrin Falls, OH 44023

Corina B

Job Details: 12/01/2021

Replaced the ui. Opt test ng. When going into diag light turns off. Turns on when pressing the light. Will need a new control. ; ordrng 1 W11179310 (Control)

We serviced a

MAYTAG WASHER

Model MHWE251YL00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 12/01/2021

"Cc unit not spinning Found unit to have loud bearings Also motor not receiving power from control Recommend to replace control and motor and tub and basket; ordrng 1 WPW10315848 (motor-drve) and 1 WPW10459454 (cntrl-elec) and 1 W11239040 (tub-outer) and 1 WPW10205253 (basket) and 1 W10313497 (tub-outer), used 3 1OVRSZ (oversized shipping) from stock"

We serviced a

GE REFRIGERATOR

Model CFE28tshfss

Near Willoughby, OH 44094

Brian M

Job Details: 12/01/2021

Customer canceled at door she already had different company come look at it

We serviced a

GE DISHWASHER

Model PDW7300J01CC

Near Painesville, OH 44077

Brian M

Job Details: 12/01/2021

Cc unit will not drain Found drain pump running but nothing pushing through hose Drain hose is attached to black hose then ran around cabinets Advised on hose replacement

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Brecksville, OH 44141

Marie V

Job Details: 12/01/2021

"Replaced door, tested water it leak, had to use a new fitting from T/S. Replaced it. Tested water. No leaks. Ran diag for ice maker. Started working. Op test ok.; used 1 Spfru514 (1/4 to 5/16 connector) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model LFBD2412SF0A

Near Willowick, OH 44095

Jason N

Job Details: 12/01/2021

"Cc unit making loud screeching noise when runningRan wash test, unit filled and started washing. Pump or motor making a loud screeching noise. Checked under unit, found evidence of water leaking from pump/motor seal and also grease from motor. Unit needs motor/pump assembly. Customer not repairing. Estimate only. ; ordrng 1 154844301 (Pump/motor)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/01/2021

"Part recieved is only facia, need electronic control behind facia, ordering user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11481116 (Ui)"

We serviced a

WHIRLPOOL DRYER

Model LE5750XMW1

Near North Olmsted, OH 44070

Angel

Job Details: 12/01/2021

Cc that unit is not tumbling. Confirmed found that belt was broken and pulley cracked as well. Will need pulley and belt replaced. Replaced with dryer kit tested unit. Opt test ok.; used 1 4392065 (Repair kit) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Brooklyn, OH 44144

Angel

Job Details: 12/01/2021

"Cc that unit is leaking. Verified the unit checked seals, the outer tub to see if it was any cracks checked all connections and components for any cracked or water stains anywhere and could not find any problems or any evidence of water damage or stains anywhere could of been that the inlet valve hose was not on properly. Opt test ok."

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Huntsburg, OH 44046

Corina B

Job Details: 12/01/2021

Replaced the lock. Ran a quick cycle. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 12/01/2021

"Replace control,and pump,when trying to started on auto test it throw and f1e1 acu failure and f8e2 inlet failure and f8e4 float switch open but before it will fill and drain only it wouldnt wash now is not doing any of does things call senior tech bj he advise to order control ,inlet and float switch ; ordrng 1 W11434044 (Inlet) and 1 W11545764 (Float switch) and 1 W11462459 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near South Euclid, OH 44121

Manny

Job Details: 12/01/2021

"Cc unit is dead, verified unit has no power check outlet and have 122v check power cord harness unit and missing voltage, checked for continuity on power cord ground and N have good continuity L missing continuity. Notice a little burn mark on lower harness try splicing but still not power. Unit will need lower harness, main board and UI; ordrng 1 W11203289 (UI) and 1 W11218404 (Harness) and 1 W11203924 (Control board)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF4A

Near Cleveland Heights, OH 44121

Manny

Job Details: 12/01/2021

"Cc unit not draining. Removed pump to check for any obstruction or debris pump is clear, Unit is draining but the drain hook up under the sink is not for dishwasher and causes the unit to siphon water back in, recommended customer to replace drain hook up. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBB00

Near Euclid, OH 44117

Manny

Job Details: 12/01/2021

"Cc unit no making ice sound like ice maker is working, put ice maker in a force harvest unit is making a clicking noise and wont advance, replaced ice maker using T/S10884390, set to harvest opt test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Chagrin Falls, OH 44023

Joe O

Job Details: 12/01/2021

"Cc: customer installed gasket, gasket not sitting correctlyCustomer only received 1 gasket and a cooktop electric element. Customer installed the gasket. And needs mullion railCustomer to Install mullion; ordrng 1 W11177238 (rail-mulln)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kirtland, OH 44094

Joe O

Job Details: 12/01/2021

"Cc: not finishing cycleFound error codes f9e1(not draining). Found unit had a slow drain. Installed drain pump. Unit still has slow drain. Found drain hose installed incorrect when unit installed, and caused line to kink. Adjusted drain hose. Tested. Op test ok"

We serviced a

MAYTAG DRYER

Model HYE3657AYW

Near Richmond Heights, OH 44143

Manny

Job Details: 12/01/2021

"Replaced motor, ran normal cycle, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Lyndhurst, OH 44124

Manny

Job Details: 12/01/2021

"Cc dispenser gets jammed up, found broken piece of plastic stuck in ice maker auger, and bail arm would not stay in the off position. Replaced Ice maker, ran harvest test from T to H opt test ok."

We serviced a

WHIRLPOOL DRYER

Model LDR3822PQ3

Near Bedford Heights, OH 44146

David R

Job Details: 12/01/2021

"Replaced belt and roller. Cleared out all lint inside. Lint trap customer will put on, also missing start button and cycle select knob. Customer able to put on as well. No need to return. ; ordrng 1 WP8544955 (Selector switch) and 1 WP8544955 (Start button) and 1 WP8544939 (Start button)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Mentor, OH 44060

Joe O

Job Details: 12/01/2021

"Recovered refrigerant, installed compressor, evaporator, and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process), and 1 W10896689 (Coupler) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CE6

Near Independence, OH 44131

David R

Job Details: 12/01/2021

"Cc unit door switches, inside lights flickering. Found door switches getting power but intermittently not working. Replaced switches off t/s. Tested. Unit is good and heating. Op test ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

KENMORE DRYER

Model 110.61202011

Near Cleveland, OH 44124

Manny

Job Details: 12/01/2021

"Replaced timer opt test ok. Took motor for return or surplus parts.

We serviced a

FRIGIDAIRE DRYER

Model FAQE7001LW0

Near Madison, OH 44057

Joe O

Job Details: 12/01/2021

Installed element. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model RF368LXPS0

Near Perry, OH 44081

Jason N

Job Details: 12/01/2021

"Installed latch motor. Ran clean test, motor indexed and locked, no faults. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Brecksville, OH 44141

David R

Job Details: 12/01/2021

"Replaced left door, made sure all water is working and ice motor moving. Good. Give 24 hours for fun bin. Op test ok."

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Ashtabula, OH 44004

Dan H

Job Details: 12/01/2021

"Customer complaint that unit makes loud noise and shuts off after a minute, confirmed, found dead spots in timer, unit needs new timer and motor; ordrng 1 W10857611 (Timer) and 1 279827 (Motor)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18S6AW3

Near Avon Lake, OH 44012

Angel

Job Details: 12/01/2021

Cc that unit started having the same issue. Verified and it was not as bad as last time but had a small gab verified and the door seemed like it was sagging a little so i loosened the hinges and added a washer to the bottom of ff section door retightened everything and steamed out the gasket again and door was sitting higher and sealing much better. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Sheffield Lake, OH 44054

Angel

Job Details: 12/01/2021

Cc that unit was leaking underneath. Verified and found that the main line is corroded and causing the leak will need to be replaced with a copper or stainless steel braded line. Unit is working as designed. Opt test ok.

We serviced a

FRIGIDAIRE FREEZER

Model FFFU14F2QWJ

Near Cleveland, OH 44120

Manny

Job Details: 12/01/2021

"Cc unit was leaking its not anymore, didnt find any issues with the unit, unit is working as designed, I told customer that no issues where found and she ask if is best for her to get a new freezer because she is against repairs, she told me that she scheduled the appointment just to see if we find anything wrong with the unit so she can purchase a new one."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/01/2021

"Cc that the door is damaged. Confirmed. Replaced left hand side door, tested water, ice maker and auger motor. All pass. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Jason N

Job Details: 12/01/2021

"Installed heater assembly, drain pump and vent. Ran diagnostics, cleared codes. Ran test cycle. Unit will not completely drain at end of cycle. Tried multiple times, op test no good. Called wp techline, Curt, ran several tests on drain and wash motor and power draws. Based on results, replace OWI sensor for improper water levels. ; ordrng 1 W11410464 (Optical OWI)"

We serviced a

KENMORE REFRIGERATOR

Model 10654619300

Near Painesville, OH 44077

Jason N

Job Details: 12/01/2021

"Cc unit not cooling. Plugged in unit, compressor started but doesnt sound normal. No heat on discharge after several minutes. Tapped system, low side reading 42psi, compressor not pumping. Unit needs compressor. ; ordrng 1 W10309994 (Compressor)"

We serviced a

KITCHENAID RANGE

Model KGSS907SWH03

Near Kirtland, OH 44094

Jason N

Job Details: 12/01/2021

"Installed oven temp probe. Ran bake cycle at 350 degrees. Let cycle. Reading 315 degrees average. Calibrated temperature +30 degrees. Reran bake cycle at 350 degrees. Average temperature after several cycle was 345 degrees, with in tolerance. Op test good. Customer does not have his checkbook to pay remaining balance, wife is in hospital. Advised him to call office to discuss payment options. ; saved tckt"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS08

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 12/01/2021

Replace panel opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Cleveland, OH 44135

Gabriel P

Job Details: 12/01/2021

"Found a leak on evaporator explain customer whats going on gave estimate they will not repair opt test ok ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWQ2

Near North Olmsted, OH 44070

Marie V

Job Details: 12/01/2021

"Cc that the unit stopped working and draining. Confirmed, unit is getting 120V. Verify lock, pass. Cancel unit. Drain pump only gets 1V. Unit will need main control and Ui.; ordrng 1 W11202746 (Control board) and 1 W10811150 (Control panel)"

We serviced a

GENERAL ELEC REFRIGERATOR

Model GFE29HMEIES

Near Geneva, OH 44041

Dan H

Job Details: 12/01/2021

"Customer complaint that unit is not cooling properly fresh food section temperature at 44 degrees, freezer section temperature at 0 degrees, fresh food evaporator fan is not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X35205 (Ff ev fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Willoughby, OH 44094

Corina B

Job Details: 12/01/2021

"CC that the ice keeps falling out. Called t/l Andy filled the cup half full and 3/4 full dispenser stopped. Had cust dispense ice filled cup full, ice keeps dropping and there is no room in the cup. Advised cust to fill cup 3/4 full. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, OH 44039

Angel

Job Details: 12/01/2021

Cc that unit is having slow ice production or no ice production. Ice maker was replaced last visit but still having problems with making ice checked temperatures and freezer was at 5* and ff section at 36* ran diagnostics and found error code E5 timed ice making. Unit will need ui and main control board replaced. Ordering parts office to reschedule main control out of stock.; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control)

We serviced a

SAMSUNG DRYER

Model DV42H5200GPA3

Near Painesville, OH 44077

Brian M

Job Details: 12/01/2021

"Cc unit not starting Found motor humming not spinning Was able to reach in and rotate drum while motor is running , motor ran but but very slow and found rollers to be loud Advised on motor and roller replacement ; ordrng 1 DC93-00101N (Motor) and 4 DC97-16782A (Rollers)s and 1 6602-001655 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Garrettsville, OH 44231

Brian M

Job Details: 12/01/2021

Cc unit wont drain Found connections broken off due to short wiring Fixed connections OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Ravenna, OH 44266

Brian M

Job Details: 12/01/2021

"Cc of gas smell when baking Called whirlpool Stated 800 ppm co air free unventilated , is normal operations Fire Department was out at time of appointment They found nothing on leak detector or CO test took pic of CO test monitor Unit is operating properly"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 12/01/2021

"Cc unit light squealing noiseConfirmed squeak noise when unit first started. Pulled unit apart, found belt idler pulley seized. Replaced using truck stock part. Ran op test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

MAYTAG DRYER

Model MDE8400AYW

Near Moreland Hills, OH 44022

Jason N

Job Details: 12/01/2021

"Cc unit making a squealing noise Ran dryer op test, found drum support roller in rear right side worn. Unit needs support roller. Belt looks dry and brittle, recommend replacement as well. ; ordrng 1 12001541 (Roller) and 1 WP33002535 (Belt)"

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Cleveland, OH 44109

Gabriel P

Job Details: 12/01/2021

Found coins underneath agitator causing noise clear out ran a load and a spin cycle no noise out of ordinary opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Strongsville, OH 44149

David R

Job Details: 12/01/2021

"Cc unit is not cooling correctly. Found evap that was replaced back in April, line leaking and pin hole in middle. More problems as well that are not related to cooling. Customer right FF door is cracked at top of unit, door is not able to sit correctly and causing a long gap space causing cold air to get out. Water hammering when getting water from dispenser. Will need new door, water filter housing and valve. Giving estimate for what is needed. Sealed system. Customer paid SVC, sending over for review before moving on. Would take a while to repair everything ; ordrng 1 LW10757191 (Door) and 1 W10839793 (Emblem) and 1 WPW10394053 (Housing) and 1 WPW10238100 (Valve) and 1 WPW10643261 (Evap) and 2 WPW10143759 (Drier)s"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Royalton, OH 44133

David R

Job Details: 12/01/2021

"Cc unit getting F3E2 error. Followed tech sheet. Will not let me go into diagnostics without error popping up. Pressure hose checks good, per tech sheet order and replace control. Would replaced pressure hose as well. Customer paid SVC only, do not order parts. ; ordrng 1 W11419171 (Control) and 1 WP353244 (Pressure hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44109

Gabriel P

Job Details: 12/01/2021

"Replace parts,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Pepper Pike, OH 44124

Jason N

Job Details: 12/01/2021

"Cc unit has mold on gasket and in dispenser Quoted customer for replacement of dispenser, bellow gasket was fairly clean, no need to replace at this time. Customer not repairing at this time, will think about it. ; ordrng 1 W10862190 (Dispenser)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMLS311HSS09

Near Cleveland, OH 44113

Gabriel P

Job Details: 12/01/2021

"Replace cord,opt test ok"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Painesville, OH 44077

Dan H

Job Details: 12/01/2021

"Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started, found element shorted to cabinet, unit needs new thermal fuse and element, installed new thermal fuse and element, op test good. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"