We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Strongsville, OH 44136
Gabriel P
Job Details:
11/16/2022
"Found cord wire burn at terminal cut all bad wire then re wire,opt test ok"
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24GS00
Near Brecksville, OH 44141
David R
Job Details:
11/16/2022
"Replaced mag cap and transformer. Took pic of damaged mag from unit. Tested unit, good, heating properly. Op Test Ok."
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near Newbury Township, OH 44065
Brian M
Job Details:
11/16/2022
Cc unit powering on Found thermal fuse openNeeds fuse ; ordrng 1 WPW10545291 (fuse-thrml) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Wickliffe, OH 44092
Jason N
Job Details:
11/16/2022
"Cc unit arcing from ventRan dryer op test for several minutes, did not see anything abnormal. Stopped and restarted cycle several times. After several minutes, arcing was occurring inside vent tube. Unit would then go into pause mode, and could not be restarted. When taking vent tube off unit, unit would then power down. Checked voltage at terminal block on unit. Found L1 to N reading 194v, L2 to N reading 76v. Unit lost N after running for awhile, and picked up vent tube as new N path. Advised customer they have a power issue and will need an electrician to inspect."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PSEA
Near Highland Heights, OH 44143
Joe O
Job Details:
11/16/2022
Installed air handler kit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Jefferson, OH 44047
Dan H
Job Details:
11/16/2022
"Customer complaint that unit stopped spinning because belt fell off, confirmed, found pulley loose, installed new pulley and belt, op test good"
We serviced a
GE DRYER
Model GFD55ESSN0WW
Near Painesville, OH 44077
Brian M
Job Details:
11/16/2022
Programmed ui Ran test cycle OP Test Ok
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near North Royalton, OH 44133
David R
Job Details:
11/16/2022
"Cc unit noise while running. When running more of a banging noise. Found idler a little worn down but the main cause is the rollers. Stripped and worn apart. Ordering and replaced idler and back rollers. ; ordrng 1 DC93-00634A (Idler) and 2 DC97-16782E (Roller assembly)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Jefferson, OH 44047
Dan H
Job Details:
11/16/2022
"Installed new control and user interface, op test good"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Highland Heights, OH 44143
Joe O
Job Details:
11/16/2022
Installed drain pump. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Jefferson, OH 44047
Dan H
Job Details:
11/16/2022
"Customer complaint that unit is not working, started normal wash cycle, unit filled and began washing, unit is not agitating properly, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near North Royalton, OH 44133
David R
Job Details:
11/16/2022
"GP called techline. Techline said to replace valves and after, have customer monitor. Bent drain hose as well. Ordering valves and hose. ; ordrng 1 W11551765 (Drain) and 1 W11316255 (Valve) and 1 W11316256 (Valve)"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rocky River, OH 44116
Angel
Job Details:
11/16/2022
"Cc that he went to dry so e towels and set the timer on timed dry at 70mins and it never moved and there was no hot air. Tested unit by putting it on 70mins on timed dry and waited to see id the timer would move and to see if it would heat and unit was heating and timer was moving as should. But since hes been having problems with heating I replaced the thermal fix, hi limit and cutoff switch incase the thermal fix is working intermittently and made sure the heating element was not grounded as well. Tested unit again to make sure everything is functioning. Opt test ok.; used 1 Wp3387134 (Thermal fix), 1 279769 (THERMAL CUTOF), and 1 WP3977767 (Hi limit) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Mentor, OH 44060
Jason N
Job Details:
11/16/2022
"Cc unit temperatures not stableCustomer stated the when she runs the bake the oven stops preheating at a low temperature, but its hot inside the oven. Ran diagnostics, no codes stored. Ran bake test to 300 degrees, let cycle, reading 297 degrees."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Avon, OH 44011
Angel
Job Details:
11/16/2022
Recovered refrigerant replaced filter drier with a uv dye filter and added a process tube to compressor put unit into a 29 vacuum waited about 10mins to see if it would hold a vacuum and it did than recharged unit with 4.8oz of R134a. Explained to customer to wait for 24hrs for proper cooling. Opt test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44109
Manny
Job Details:
11/16/2022
"Cc dryer takes 3 to 4 cycles to dry and a little thumping noise that comes and goes, verified and good heat in unit the thumping is normal its the felt seal seams passing over the rollers, checked vent outlet and clogged up with lint and a birds nest removed clogged and good heat and airflow, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Westlake, OH 44145
Marie V
Job Details:
11/16/2022
"Cc that the lock button will stay locked and not unlock, also soap dispenser does not close and all the detergent comes out. I was able to unlock door. Tested unit, I can hear diverter moving, is a little loud, took bottom panel off and found diverter leaking, took video showed cust. Also dispenser is broken. And unit will need new panel if because cust said that even after unlocking it would lock it self again. Cust will buy new; ordrng 1 W10902370 (Panel) and 1 W10861000 (Dispenser) and 1 W10902372 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Lorain, OH 44052
Angel
Job Details:
11/16/2022
Cc that unit did not spin out her quilt which was a queen size and her washer was by the dryer when she went to the basement to check on her load. Noticed the washer is not leveled properly so I leveled it than Ran diagnostics and unit had an F0E9 error code off balance load which is why her load was all wet when she checked it unit paused itself after going off balance and when they went to check on the load it was all wet explained to customer if that happens again and they hear it to pause the unit rearrange the clothes and start it again or if its all wet when they get there to run a drain and spin instead of having to do it by hand ran a test cycle on unit and everything passed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, OH 44077
Jason N
Job Details:
11/16/2022
"Cc unit error codeCustomer stated the clean washer cycle will come up , they have to unplug and plug back in to get to clear. Ran diagnostics, no codes stored. Ran auto test, all functions passed. No issues found with unit. Advised to ensure unit is not started with a load inside during clean washer cycle. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Chesterland, OH 44026
Joe O
Job Details:
11/16/2022
Installed gear case. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Strongsville, OH 44136
Marie V
Job Details:
11/15/2022
"Cc that the unit was making a loud noise coming from behind, said that unit stopped cooling. Tested unit, unit is cooling now but can see water from when refrigerator was not cooling. Unit is cooling at this point is up to -4 in bottom freezer. Fan running, evaporatot has good frost pattern. Called BJ we will order, control thermistor and harness and fan. Office will contact once they have eta on the part; ordrng 1 W11435965 (Harness) and 1 WP2169142 (Blade fan) and 1 W11499658 (Motor evap) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model WTW4616FW1
Near Madison, OH 44057
Dan H
Job Details:
11/15/2022
"Customer complaint that unit is not completing wash cycles, ran diagnostics found f8e1(long/no fill) error code , barely any cold water entering unit, unit needs new valve; ordrng 1 W11210459 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4206FZ3
Near Perry, OH 44081
Jason N
Job Details:
11/15/2022
"Cc unit light and fan will not turn offPlugged in unit, found cavity light and cooling fan operating when door is closed. Relay 4901 stuck on control board. Control board will need replaced. Called wp techline to document Customer wants to know if WP will cover anything for repair. Advised I sent documentation in to WP, but they will have to contact WP for a concession for repair.; ordrng 1 W11256464 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD2SHAXLT02
Near Painesville, OH 44077
Jason N
Job Details:
11/15/2022
"Cc unit leaking from dispenser Customer stated he shut the water off to the unit due to water leaking from somewhere, not sure where, he thought it was from the dispenser water line. Turned water on to unit, found small leak at rear of filter housing, housing is cracked, will need replaced. Customer also wants to replace filter. Quoted for repair plus new filter. ; ordrng 1 WP2186443 (Filter housing) and 1 EDR5RXD1 (Filter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lorain, OH 44052
Angel
Job Details:
11/15/2022
Cc that ice maker came off. Verified and the tabs that hold it broke off will need to order the ice maker and the drip tray in front for the water dispenser broke as well. Ordering parts; ordrng 1 W11542654 (Ice maker) and 1 WPW10356019 (Tray)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details:
11/15/2022
"Cc unit not spinning, verified found code F8e1 for long fill no fill, ran test cycle and heard water draining, checked on back and found drain hose on the floor drain elevated drain to sink and re ran test cycle, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Olmsted, OH 44070
David R
Job Details:
11/15/2022
"Replaced FF evap fan harness, evap drip pan and FZ light. Reset temps, all lights are good. Give 24 hours to cool and 24/48 hours for full bin of ice. Good, Op Test Ok."
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Willoughby Hills, OH 44094
Corina B
Job Details:
11/15/2022
Replaced the glass. Unit is in a garage. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Chesterland, OH 44026
Corina B
Job Details:
11/15/2022
CC that the ui is not working. Confirmed. Found the ui not responding and the ui panel is lifting. Will need a new panel and ui. Office to reschedule appointment ; ordrng 1 W11460909 (Console) and 1 W11460962 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Madison, OH 44057
Dan H
Job Details:
11/15/2022
"Customer complaint of rattling noise and not drying well, started normal dry cycle, unit is heating, found crack in blower wheel causing noise, unit needs new blower wheel, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP697772 (Blower)"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Cleveland, OH 44102
Manny
Job Details:
11/15/2022
"Cc unit not draining properly and leaving black mark on clothing, verified and ran diagnostics and found code f01 for bad control follow instructions on tech sheet and still get f01 and the bearings are loud, unit will need main control, basket, rear and front tub parts, some of the parts are discontinued. ; ordrng 1 W10250806 (tub-outer) and 1 WPW10159904 (basket) and 1 W10250805 (Tub front (discontinued)) and 1 W10251767 (Control(discontinued)), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near South Amherst, OH 44001
Gabriel P
Job Details:
11/15/2022
Found evaporator frozen with ice ordering harness and fan also requesting 2 job count ; ordrng 1 W11581973 (Harness) and 1 W11559968 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Lorain, OH 44053
Angel
Job Details:
11/15/2022
"Cc that unit has burning smell and it was real bad when she opened the refrigerator doors. So I verified by the ice maker, in back of unit by compressor, control board and nothing so I took apart freezer section and took evaporator cover off and found that so e type of food came down through the circulating vent and fell by heater causing heater to burn it and causing the smell customer cleared out the food and wiped it off reinstalled everything back how it was. Opt test ok. Called safety and explained issue"
We serviced a
MAYTAG RANGE
Model MER6600FB3
Near Parma, OH 44134
David R
Job Details:
11/15/2022
"Replaced RR element and switch. RR element only turns on when you turn the FR element on at the same time. The power isnt going through until far burner is on as well, ordering FR switch and control. ; ordrng 1 W11536811 (Main control) and 1 WP3149400 (Right front)"
We serviced a
GE RANGE
Model JGBP80MEV4BC
Near Moreland Hills, OH 44022
Corina B
Job Details:
11/15/2022
"CC that the unit is not heating. Confirmed. Checked the power at the igniter 120 volts. Will need an igniter. ; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Burton, OH 44021
Brian M
Job Details:
11/15/2022
Cc of no heat and noise Found vent clogged Disconnected vent unit heating properly Advised on vent cleaning And noise is normal drying operation noise
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Geneva, OH 44041
Joe O
Job Details:
11/15/2022
"Cc: not startingFound thermal fuse open, heating element shorted to ground. Needs element and thermal fuseCustomer does not want to repair at this time; used 1 279838 (ELEMENT), and 1 3392519 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details:
11/15/2022
"Installed new capacitor, motor, and harness, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Strongsville, OH 44149
Gabriel P
Job Details:
11/15/2022
"Found pulley making a grinding noise when stopping replace,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Strongsville, OH 44136
Gabriel P
Job Details:
11/15/2022
"Found fresh food section evaporator frozen found service pointer ordering parts S-Code to cover Labor only: S16360; ordrng 1 W11457241 (Kit) and 1 W10633627 (Thermistor), used 1 SHIPPING (shipping and handling)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS
Near North Royalton, OH 44133
Gabriel P
Job Details:
11/15/2022
"Found service pointer from issue customer having and S Code: S 27311S Code covers Replacement Control, Replacement Evaporator Cover and 2X labor ordering part also in order to move unit out we have to take both doors and also there is a lip and customer going to remove a trim on top so we can lift unit requesting ; ordrng 1 W11333076 (Control) and 1 W11167902 (Evaporator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Solon, OH 44139
David R
Job Details:
11/15/2022
"Cc unit bottom track bearings came off. Tried putting back together but will not. Ordering how track, left and right. Have to pull out to replace tracks. ; ordrng 1 W10822165 (Left track) and 1 W10822166 (Right track)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Ravenna, OH 44266
Brian M
Job Details:
11/15/2022
Installed permagum Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Jason N
Job Details:
11/15/2022
"Cc unit will randomly make a vibration noiseCustomer stated unit will randomly make a vibration noise for a few seconds, then stops. Unit has not made the noise for approximately a week now. Ran functionality tests, fans, compressor, and damper. No abnormal noise heard. Set unit back into cooling mode, observed unit for several a minutes, no abnormal noise heard. Unit is working as designed, unable to duplicate noise complaint at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Euclid, OH 44132
Corina B
Job Details:
11/15/2022
CC that the the ff is not cold enough. Confirmed. Ff 60 Fz 0-8. Found the freezer fan not running. Replaced the fan from t/s. Opt test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Solon, OH 44139
David R
Job Details:
11/15/2022
"Cc kids were hanging on door hand FZ and it broke. Found nothing broke, screw was super loose. Corrected handle and tightened all handles completely. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model GFE27GMDDES
Near Cleveland, OH 44143
Jason N
Job Details:
11/15/2022
"Cc unit not cooling in the ff section Unit is cooling in the ff section, but no airflow. Ran test 47 for ff evaporator fan, fan did not turn on, no feedback to control. Checked voltage at connector, 12vdc and 5dvc present. Unit need evaporator fan replaced. ; ordrng 1 WR24X27948 (Fan boot) and 1 WR60X26866 (Ff evap fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW01
Near Ravenna, OH 44266
Brian M
Job Details:
11/15/2022
Cc of noise Wa able to duplicate for about 5 seconds sounded like a vibration Removed rear cover and adjusted copper tubing Advised to watch
We serviced a
JENN-AIR WALL OVEN
Model JJW9830DDR
Near Broadview Heights, OH 44147
Marie V
Job Details:
11/15/2022
"Cc that it was using oven and it showed up an error message. Ran diag found error code 4D21 High Reverse Airflow Fan rotation, high RPM, verify top fan worked. Tested bottom oven set to 530* both fans are running . Unit will need top and bottom fan. Bj was able to find second fan.; ordrng 1 WP74008383 (Fan) and 1 WP74008437 (Bottom oven, discon), used 1 SHIPPING (shipping and handling)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44105
Marie V
Job Details:
11/15/2022
Replaced door. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Manny
Job Details:
11/15/2022
"Arrived asked customer for the parts, she handed both boxes and stated that she doesnt think parts are new because both boxes were partially open and crushed up, open boxes and ice box fan is broken and evap fan connector is damaged, see pictures both boxes came damaged and parts inside damaged as well. Reordering parts; ordrng 1 W11407678 (Ice box fan) and 1 W11394920 (Evap fan)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Aurora, OH 44202
Brian M
Job Details:
11/15/2022
Cc of noise Ran diagnostics found noise to be bearing in condenser fan Needs fan ; ordrng 1 242018304 (Condenser Fan) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Reminderville, OH 44202
Brian M
Job Details:
11/15/2022
Installed control OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS04
Near Pepper Pike, OH 44124
Manny
Job Details:
11/15/2022
"Wrong element was sent, ordering broiler element, part sent was the bake element ; ordrng 1 WP9760774 (elmnt-brol), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JUR24FLECX00
Near Chagrin Falls, OH 44022
Brian M
Job Details:
11/15/2022
"Scratch on floor before moving unit out took picUsed rail to move fridge took pic Cc unit not cooling unit gets cold but not cold Found compressor pulling 0.45 amps can not access evap Pressure tested with 145 psi nitro waited 10 min no change called whirlpool they said we need to reach out to Jenn air about compressor parts Needs compressor replacement Sr#7735052484; ordrng 1 8201787 (Compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Mayfield Heights, OH 44124
Jason N
Job Details:
11/15/2022
"Cc unit will sometimes not start a cycle Ran diagnostics, found code f2e1 for stuck button. Ran multiple test cycles. Power unit on, started cycle, canceled then restarted. Unit started each time, heated and tumbled. Customer then stated the unit makes a buzzing noise when it doesnt start. Still unable to duplicate issue but sounds like a drive motor issue, will order drive motor. ; ordrng 1 279827 (Drive motor)"
We serviced a
AMANA DRYER
Model NGD4600YQ2
Near Eastlake, OH 44095
Corina B
Job Details:
11/15/2022
"CC that the unit does not get hot. Confirmed. Found the thermal fuse open. Jumped the fuse, started heating. Cycled properly. Replaced the fuse from t/s. Opt test ok checked the outside vent, found a gap from the outside vent flap to the house. Advised cust to replace the vent flap. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44120
Marie V
Job Details:
11/15/2022
"Took POP. Cc that the unit was making a noise while washing. Ran diag, no error codes. Ran auto test, pass, cust head noises explain those are normal. Showed cust how much clothes to put on unit, also how much detergent, and adjusted drain hose, it was set too low. Water was siphoning. She said using a power wash, explain that uses a lot more water than normal if hose is too low water will go out the unit causing it to try to get more water. Unit is working properly at this point. Optest ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYB5
Near Cleveland, OH 44128
Manny
Job Details:
11/15/2022
"Cc unit not washing properly, verified and ran diagnostics cycle, found codes 8-1 for drain slow, 8-2 for drain electrical issue, 7-1 no heat, 1-1 for pilot relay stuck open, 9-1 diverter cant find position, and 1-2 for software issues. Customer will not proceed with the repair."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Shaker Heights, OH 44120
Marie V
Job Details:
11/15/2022
"Installed bullet piercing valve on unit, is on 19vacc, ran step 40. 3 way valve never changes. Compressor is running , condenser line is hot. Called BJ help me diag, unit will need 3 way valve, is not changing position. ; ordrng 1 W11575001 (3way valve)"
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB30T8CSA
Near Chagrin Falls, OH 44022
Manny
Job Details:
11/15/2022
"Replaced display board, ran bake on both cavities opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF1
Near Madison, OH 44057
Joe O
Job Details:
11/15/2022
"Cc: not cooling ff sectionCustomer had unit unplugged upon arrival. Found door ajar light sticking on. No location for door switches. Unit is cooling. Freezer door not shutting properly. No ms tag on unit. Customer had model and serial tag wrote down. Model number incorrect for unit."
We serviced a
GE DRYER
Model GFD85GSPN0RS
Near Painesville, OH 44077
Dan H
Job Details:
11/15/2022
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Madison, OH 44057
Joe O
Job Details:
11/15/2022
Installed control. Ran auto test. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Painesville, OH 44077
Joe O
Job Details:
11/15/2022
"Installed element. Tested, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP48QFS05
Near Novelty, OH 44072
Joe O
Job Details:
11/15/2022
"Cc: intermittently not coolingCustomer stated unit is very inconsistent is temps. Stated some times unit gets up to 40 degrees in the freezer. Found temps in ff section at 37 degrees, freezer at -4 degrees. Advised customer its going to be difficult to diagnose with unit functioning. Found unit is frosting through full evaporator. Unit pulling 1.8 amps at compressor. Could not duplicate issue. Advised customer if unit shuts down again to tap thermostat. If unit starts back up will need thermostat. Unit functioning as designed at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PLAT4
Near Beachwood, OH 44122
Joe O
Job Details:
11/15/2022
Installed rollers. Tested. Op test ok
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHD2250TS8
Near Thompson, OH 44086
Dan H
Job Details:
11/15/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland Heights, OH 44121
Joe O
Job Details:
11/15/2022
Cc: noise when fillingRan auto test and calibration. Found noise is water valve shutting. Advised customer this is normal noise. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kingsville, OH 44048
Dan H
Job Details:
11/15/2022
"Installed new tub, unable to test unit is not hooked up"
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW1
Near South Euclid, OH 44121
Joe O
Job Details:
11/15/2022
Installed water valve. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Corina B
Job Details:
11/15/2022
"CC that the unit is not turning on. Confirmed. Found the unit unplugged. Plugged the unit, started the unit. Ran a calibration. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chagrin Falls, OH 44022
Brian M
Job Details:
11/15/2022
Cc unit not advancing Found cam broken Replaced using truck stock OP Test Ok Also customer has a slow drain when unit drains water pours out the top into drain pan Needs plumber to fix that issue ; used 1 W10721967 (PULLEY) from stock
We serviced a
WHIRLPOOL WASHER
Model LSQ9600LW0
Near Garfield Heights, OH 44125
Jason N
Job Details:
11/15/2022
"Could not install motor and coupler. Drain pump is seized to motor shaft, unable to remove. Will need to order drain pump to complete repair. ; ordrng 1 WP3363394 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Conneaut, OH 44030
Dan H
Job Details:
11/15/2022
"Installed new fill hose and sump assembly, op test good"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVU17UC0JS0
Near Painesville, OH 44077
Jason N
Job Details:
11/15/2022
"Cc unit noisy operationCustomer stated the unit is very loud on high. Unit operation is as designed, verified unit is vented properly, advised we can try replacing fan to see if noise is reduced but no guarantee. ; ordrng 1 WPW10395033 (Fan motor)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Mentor, OH 44060
Corina B
Job Details:
11/15/2022
CC that the sound does not work. Confirmed. Sound is on high. Will need a new ui. ; ordrng 1 W11419056 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon Lake, OH 44012
Angel
Job Details:
11/15/2022
"Cc that unit was freezing up and it was building up ice in the ff section evaporator and he thawed it out by unplugging unit and now the freezer is doing the same thing as well. Looked up Service Pointer #: W11092686 unit will need thermistors, main control board, fan with harness in the ff section and pan kit from service pointer.; ordrng 1 W11457241 (Pan kit) and 1 W10843055 (Control board) and 1 W11033168 (Fan and harness) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon, OH 44011
Angel
Job Details:
11/15/2022
Cc that upper rack was missing. Verified and the rack thats missing is from the third level rack wrong rack was sent. Will need to order third level dish rack and all its components spoke with BJ asked me to take back rack that was ordered for return (box is smashed and opened). Ordered all parts office to reschedule some parts out of stock.; ordrng 1 W11127727 (Dishrack) and 1 Manifoldclip and 1 W11551395 (Track mount left) and 1 W11569162 (Track mount right) and 1 W11392620 (Handle) and 1 W11268681 (Handle) and 2 WP9741232 (Screw)s and 1 W11202101 (Cup guard) and 1 W11087823 (Tray) and 1 W11568642 (Manifold hanger) and 1 W10830523 (Manifold box) and 1 W11101860 (Cover) and 1 W10831864 (Tube) and 2 W11545286 (Nut)s
We serviced a
KITCHENAID OTR MICROWAVE
Model KOCE500ESS09
Near Avon, OH 44011
Angel
Job Details:
11/15/2022
"Cc that unit keeps getting a F1E5 error code when using the microwave meaning that unit is having problems with the inverter board. Tested with a mug of water and error popped up after a couple of seconds tried resetting unit but still had the same issue. Unit will need inverted board and magnetron replaced also ordered control board since its under warranty. ; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 W11325786 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Parma, OH 44129
Gabriel P
Job Details:
11/15/2022
Found latch failure replace from truck stock opt test ok ; used 1 W10404050 (LATCH) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Avon, OH 44011
Angel
Job Details:
11/15/2022
Cc that when you press the start switch it starts but when you let go it stops. Confirmed i made sure all the wiring was good also tested door switch and was good took apart unit and made sure motor was good and it was switch is getting power just wont stay on ordering start switch and timer. ; ordrng 1 WPW10117655 (Switch) and 1 WPW10185981 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Parma Heights, OH 44130
Gabriel P
Job Details:
11/15/2022
Ran a normal cycle no noise ran calibration and auto test pass no error code found working as design
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44135
Angel
Job Details:
11/15/2022
Cc that washer was not going through cycles. Verified error codes and no codes tested the i let valve and the cold water is not coming in properly causing the washer to pause in the beginning and not continue through cycle so I replaced inlet valve from truck stock tested unit. Opt test ok.; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, OH 44114
Marie V
Job Details:
11/15/2022
"Cc gasket coming off. Confirmed. Unit will need both seals, replaced one of them. Ordering the other seal.; ordrng 1 W10830046 (Gasket)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details:
11/15/2022
"Installed new door handle,op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2256KEQ3
Near Lakewood, OH 44107
Marie V
Job Details:
11/15/2022
Replaced gasket. Steamed out. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Elyria, OH 44035
Gabriel P
Job Details:
11/15/2022
Door wire snap ordering door ; ordrng 1 W11566705 (Door freezer) and 1 W10873791 (Icemaker) and 1 WPW10430639 (Bin)
We serviced a
MAYTAG DRYER
Model MCE8000AYW
Near Novelty, OH 44072
Brian M
Job Details:
11/15/2022
"Cc unit not spinning Found belt snapped Needs belt ; ordrng 1 341241 (belt,drive) and 1 SHIPPING (shipping and handling)"
We serviced a
WHIRLPOOL WASHER
Model Wtw7300xw1
Near Gates Mills, OH 44040
Joe O
Job Details:
11/15/2022
"Cc: not working on certain cycles, noiseEntered diagnostics, screen went blank, unit would not start diagnostics test cycle. Re entered diagnostics. Found no stored error codes. Ran sheets cycle, unit would not run. Bearings excessively loud in spin. Needs control and bearing kitCustomer does not want to repair at this time ; ordrng 1 W10435302 (bearing) and 1 WPW10384465 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Chesterland, OH 44026
Brian M
Job Details:
11/15/2022
Cc ice not dispensing Found cube stuck in bin Fixed and advised
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Corina B
Job Details:
11/15/2022
"CC that the unit needs a control. Confirmed. Drain pump, turns on and stays on. Ran diag F3E1 PRESSURE SYSTEM FAULT, F1E2 MOTOR CONTROL FAULT, pressure hose, clear. When running the agitate and spin the cam spring is rubbing. Will need a control and cam. Customer does not want to repair ; ordrng 1 W11417466 (Control) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AER5630BAW0
Near Jefferson, OH 44047
Jason N
Job Details:
11/15/2022
"Cc unit oven to heating Checked all elements, all checked good for proper resistance. Checked power in to unit. Good at 244v L to L. Ran bake test to 300 degrees. Unit preheated and cycled. Ran bake to 400 degrees, unit again preheated and cycles. Could not duplicate a heating issue with unit at this time."
We serviced a
GE REFRIGERATOR
Model GSE25HMHEHES
Near Madison, OH 44057
Joe O
Job Details:
11/15/2022
"Cc: not coolingFound temps at 25 in freezer and 45 in ff section. Found evap completely frosted over. Ohmed out heater circuit from control. Heater bimetal, and thermistor all check good. Needs control and defrosted; ordrng 1 WR55X40445 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED5800HW0
Near Westlake, OH 44145
Angel
Job Details:
11/15/2022
"Cc that unit was making a loud sound. Turned on unit and confirmed the pulley was squealing took apart unit replaced pulley, belt and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Cleveland, OH 44105
Marie V
Job Details:
11/14/2022
"Replaced tub. Tested unit, no leaks. Op test ok"
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Kirtland, OH 44094
Joe O
Job Details:
11/14/2022
"Cc: right oven not functioning, panel loose, Wi-Fi not functioningFound oven control loose. Found panel screws loose. Start button on right oven not functioning. Customer had to leave. Could not attempt Wi-Fi connection. Tightened control and panel. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details:
11/14/2022
"Replaced harness, control and drain pump. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW1
Near Parma, OH 44134
Manny
Job Details:
11/14/2022
"Cc unit making noise and drum is loose, confirmed and looks like drum is off the rollers, took apart and back rollers are shredded, replaced rollers, pulley and belt opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Kirtland, OH 44094
Joe O
Job Details:
11/14/2022
Cc: not cycle signalFound no no signal sound. Needs ui; ordrng 1 W11419056 (Ui)
