We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 08/09/2021
Found error code long fill and no fill also found cold water with low pressure ran hot water and unit pass then ran cold water and unit failed to wash advise customer customer to fix main valve or hire a plumbers
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Seven Hills, OH 44131
David R
Job Details: 08/09/2021
"Cc unit not draining. Removed drain pump and a tiny spec of gravel or rock fell out. Mustve been stuck in propeller. Tested, unit is cycling through and draining and spinning. Op test ok."
We serviced a
MAYTAG DRYER
Model MGDX655DW0
Near Strongsville, OH 44149
David R
Job Details: 08/09/2021
"Customer wanted unit checked out, unit is good. Went through all cycles, heating properly and heat cycling. No noises. Vent is clear. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Thompson, OH 44086
Jeff M
Job Details: 08/09/2021
Installed the new part op tested good. Slides
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Cleveland, OH 44113
Jason N
Job Details: 08/09/2021
"Cc unit not draining Found unit bottom full of water. Pressed cancel drain, drain pump running, no water movement. Pulled disposal connection, found disposal plug had not been knocked out. Advised customer I need would have to collect a service charge to knock plug out as this is not considered dishwasher repair. Customer agreed. Knocked disposal plug out, ran cancel drain. Unit draining properly. Op test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FS0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/09/2021
"Found no issue also is heating,advise to monitor,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/09/2021
"Damper was not opening Found loose connections on damper advise customer to monitor ,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Brian M
Job Details: 08/09/2021
Customer showed pop took pic Cc unit is staying too cold unit is set to 45 and temps are at 33 in the fridge Found damper not closing Needs diffuser ; ordrng 1 WPW10196393 (damper control assy)
We serviced a
WHIRLPOOL RANGE
Model SF380LEPB1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/09/2021
"Found ignitor sparking 4 times and shutting off customer will need ignitor and harness gave estimate they will think about it; ordrng 1 Wp9758079 (Ignitor) and 1 Wpw10701462 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.77433902
Near Euclid, OH 44123
Dan H
Job Details: 08/09/2021
"Installed new valve, 120vac to igniter now, igniter is weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44104
Jason N
Job Details: 08/09/2021
"Cc unit oven not heating.Customer stated week after purchase it stopped working. Ran bake test, unit codes f3 for open/shorted temperature sensor; ordrng 1 W10914403 (Main harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44103
Jason N
Job Details: 08/09/2021
Cc unit not cooling in ff sectionCustomer showed pop. No airflow to ff section. Found ice/frozen condensation buildup in freezer section. Customer stated unit started not cooling after an extended power outage. Cleared out ice in freezer section. Steamed out air passages. Airflow restored too ff section. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Cleveland, OH 44106
Jason N
Job Details: 08/09/2021
"Cc unit door gaskets need replaced , condenser coil cleaning and water filter install.Replaced ff door gaskets using customer supplied part, ensured good seal to cabinet. Installed water filter, ran gallon of water to purge. Cleaned condenser coils under unit. Op test good."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Kent, OH 44240
Brian M
Job Details: 08/09/2021
Cc unit not very cold Found rear evap wall frosted over Ran test on heater and thermistor All checked good Advised to defrost unit
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Garrettsville, OH 44231
Brian M
Job Details: 08/09/2021
Cc unit not startingFound thermal fuse open Replaced using truck stock ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44055
Gabriel P
Job Details: 08/09/2021
"Replace shifter ,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FXSS3
Near Avon, OH 44011
Gabriel P
Job Details: 08/09/2021
"Replace control,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Gabriel P
Job Details: 08/09/2021
Took pic of pop found shifter out of pulley replace from the original one cause theres been lot of problems with the new design shifter ; ordrng 1 W10913953 (Shifter)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/09/2021
I relevel the machine. I inspected the fill level on the delicate its designed to fill up 3/4 the way for being a delicate cycle it needs the extra water to be gentle. The customer was hearing the sound of the drain pump hit the back of the washer the unit is balanced
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18L4JWP
Near Conneaut, OH 44030
Jeff M
Job Details: 08/09/2021
The unit has frost building up on the lines by the compressor indicating an overcharge. The unit is 7 yrs old. EST only
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kingsville, OH 44048
Jeff M
Job Details: 08/09/2021
Installed the new part op tested good. Strike
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Strongsville, OH 44149
David R
Job Details: 08/09/2021
"Cc unit is good, just want to get looked at and serviced. No error codes. Ran tested diagnostics, good. Ran a calibration on unit. Looked underneath and checked gearcase and belt and pulley. All look good. No sign of gearcase leaking. Went through a normal cycle and drain and spin. Sounds good, no scrapping or squeaky noise. All components working. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Strongsville, OH 44149
David R
Job Details: 08/09/2021
"Cc unit giving F28 error. Miscommunication MCU and CCU. Called and spoke to techline. Try resetting and if unit not spinning then replaced MCU. Gave estimate for repair. Customer is calling whirlpool but paid SVC. If parts are covered also order motor W11191299.; ordrng 1 WPW10384849 (Mcu), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FT0
Near North Ridgeville, OH 44039
David R
Job Details: 08/09/2021
"Cc unit not heating and making loud humming noise while running. Tested with a cup of water to verify, not heating and real loud noise. Noise coming from transformer. Sending out volts on end of mag but no 120 back. Ordering mag, cap, diode and transformer. ; ordrng 1 W10836753 (Transformer) and 1 W10850446 (Cap) and 1 W11256462 (Diode) and 1 WPW10693025 (Mag)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Grafton, OH 44044
David R
Job Details: 08/09/2021
"Customer had unit unplug, doors open so temp both sections around 70*. Looked around lines. Could not see any signs of leaking. While unplugged pressure on low side shows 20 psi. Running low side in 20 inch vacuum. Called techline.Told findings. Wants me to put nitrogen. Check heat exchanger and heat loop. Put 125 psi of nitrogen in, could hear hissing from back. Checked all lines with water and soap. No leaks from line. Internal leak non repairable. ; saved tckt"
We serviced a
JENN-AIR RANGE
Model JJW8530DDB
Near Middlefield, OH 44062
Brian M
Job Details: 08/09/2021
"Did not install control Upon further inspection found fan reading and causing code Needs blower fan ; ordrng 1 WP74008383 (fan- tange), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Newbury Township, OH 44065
Brian M
Job Details: 08/09/2021
Installed UI control and latchRan auto test and calibration OP Test Ok
We serviced a
MAYTAG DRYER
Model MDG2600BWW
Near Wickliffe, OH 44092
Joe O
Job Details: 08/09/2021
"Cc: squeakingFound very minor squeaking. Found cabinet squeaking. Adjusted foot. Still squeaking. Advised customer everything is tight, and no way to stop the cabinet from minor movements. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ3
Near Willoughby Hills, OH 44092
Joe O
Job Details: 08/09/2021
"Cc: not workingFound unit is receiving proper power. Found unit pulling 7.5 amps. Magnetron humming. Needs mag and diodeCustomer does not want to repair at this time ; ordrng 1 W11256462 (diode) and 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2067AEB4
Near Willoughby, OH 44094
Brian M
Job Details: 08/06/2021
Cc of ice build up on side of freezer Found gasket not sealing Cleared frost and adjusted gasket OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MTB1954ARW
Near Thompson, OH 44086
Jason N
Job Details: 08/06/2021
"Cc unit leaking Customer stated unit is leaking in ff section from rear. Found drain tray full, not draining into drain channel. Pulled drain tube and cleaned out. Steamed down channel to ensure no blockage. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Painesville, OH 44077
Jason N
Job Details: 08/06/2021
"Cc unit making unusual sound during agitation. Ran auto test, no abnormal sounds heard. Checked under unit, everything looks good. Started a medium size load test. Let cycle for about 15 minutes, did not hear any abnormal sounds. Could not duplicate issue at this time."
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Painesville, OH 44077
Jason N
Job Details: 08/06/2021
"Cc unit not workingCust stated she started a cycle then unit started beeping and locked up. Plugged in unit, found unit in drain out mode. Ran diagnostics, found code f3e1 for water level system error. Pulled pressure hose, blew through, verified its clear. Checked voltage to pressure switch, good at 5.1vdc. Unit needs water pressure switch. Customer does not want to wait for repair, is ordering a switch himself and installing. ; ordrng 1 WPW10448876 (Press switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 08/06/2021
"Cc unit has a refrigerant smell inside. Confirmed a smell inside unit, smells like dye. Checked freezer evaporator for leaks. Found uv dye on bottom on freezer and lower evap coils. Unit has a refrigerant leak, will need evaporator replaced. ; ordrng 1 WP2306093 (Evaporator)"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/06/2021
Cc unit not working properly Found actuator to be new style that pops of splutch Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Richmond Heights, OH 44143
Dan H
Job Details: 08/06/2021
"Customer complaint that oven is taking 25-30 minutes to reach temperature and that cooktop elements cut off and on too much, cooktop is normal, started bake for 350 degrees, oven heated to 350 degrees within preheat time, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Eastlake, OH 44095
Joe O
Job Details: 08/06/2021
Installed sump assembly and drain pump. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Cleveland Heights, OH 44121
Dan H
Job Details: 08/06/2021
"Installed new control and oven temperature sensor , op test good"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS550ESS01
Near Bedford Heights, OH 44146
Dan H
Job Details: 08/06/2021
"Customer complaint that right front burner is not lighting, found electrode in igniter missing, unit needs new igniter, part is out of stock so not scheduling return appointment ; ordrng 1 W10657994 (Igniter)"
We serviced a
SAMSUNG DRYER
Model DLGY1202V
Near Geneva, OH 44041
Jeff M
Job Details: 08/06/2021
The unit is heating. The vent was vary long. I removed almost 3feet of vent unit op tested good. Im not able too collect payment this is a rental and I cant get service anywhere. G.O.T.L
We serviced a
KENMORE DRYER
Model 110.86862401
Near Geneva, OH 44041
Jeff M
Job Details: 08/06/2021
The unit was not turning on. The unit was disassembled I put the unit back together. Unit op tested good. I didnt locate a issue
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/06/2021
Cc of frost on bottom of freezer Found gasket not sealing Fixed gasket Op test ok
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, OH 44028
David R
Job Details: 08/06/2021
"Replaced control. Reset all error codes. Tested. Washing, has load in. Op test ok."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Berea, OH 44017
David R
Job Details: 08/06/2021
Replaced gasket. Not sticking in place. Door could be warped a little causing not to stay. Ordering door and another gasket. ; ordrng 1 LW10680728 (FZ door black) and 1 W11318226 (Badge) and 1 W11182143 (Badge)
We serviced a
JENN-AIR COOK TOP
Model CVE3401B
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/06/2021
Installed burner and switches and knobs OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Willowick, OH 44095
Joe O
Job Details: 08/06/2021
Cc: frosting in freezerFound freezer door not sealing properly. Adjusted freezer door. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lorain, OH 44052
Marie V
Job Details: 08/06/2021
"Cc that the unit didnt drain one time they had to reset unit to get it to drain. Ran diag no error codes. Found shifter off place, I will need new shifter. Office will contact ; ordrng 1 W10913953 (Shifter)"
We serviced a
SAMSUNG DRYER
Model DV 40J 3000 EW 8
Near Madison, OH 44057
Jeff M
Job Details: 08/06/2021
There was a washcloth in the blower wheel
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jeff M
Job Details: 08/06/2021
Customer is having an issue with the machine not cooling the temperature inside the refrigerator is 60? the temperature inside the freezer is 5?. We have replaced all the electronic control boards multiple times we have replaced multiple wiring harness is per request by Whirlpool Tech line with replaced fans icemakers evaporator fans temp sensors. everything pertaining to cooling. The unit has never maintained a proper temperature from the 1st day of purchase of the machine. The unit is non-repairable.;
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Brian M
Job Details: 08/06/2021
Cc of vibration Found unit to be leaning way to far right and tub resting on sidewall Customers floor dips Leveled unit to the best ability Ran auto test and calibration Opt
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES0
Near Euclid, OH 44123
Joe O
Job Details: 08/06/2021
Cc: odor when bakingFound debris under oven bottom. Needs oven bottom cleaned. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44111
David R
Job Details: 08/06/2021
Cc unit was smoking when they heard a loud pop. Took pics. Half of the front of control melted. And panel. Ordering parts needed. ; ordrng 1 W11113908 (Control) and 1 W11171357 (Console)
We serviced a
HOT POINT WASHER
Model HTWP14002WW
Near Painesville, OH 44077
Jeff M
Job Details: 08/06/2021
Upon my arrival the unit was operating. I ran a normal cycle everything functions the motor and agitates the lock switch the pump the water valves the customer is experiencing an intermediate issue. Its most likely a control board issue due to the inconsistency of the problem unfortunately at this time the unit is operating as designed
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/06/2021
Cc of not spinning out big spinning out big heavy loads Advised on spin cycles And selections Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Broadview Heights, OH 44147
David R
Job Details: 08/06/2021
Replaced the FZ door. Tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model MH1150XMQ0
Near Parma Heights, OH 44130
David R
Job Details: 08/06/2021
"Cc unit not beeping when the countdown ends, glass of coming apart from doors. Confirmed no beeping when ending, some controls when press will not make a sound. 8185107 body, door NLA, 8185286 control panel NLA, 8204740 PCB control NLA. 8185233 panel door frame available. Parts needed for repair are NLA or discontinued. Sending over to office. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Cleveland, OH 44115
Gabriel P
Job Details: 08/06/2021
Customer said he fix him self told him that he might be charge or unit will no longer have a warranty
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS3
Near Painesville, OH 44077
Jeff M
Job Details: 08/06/2021
Customer denied service at the door she told me they decided to purchase a new one
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5000DW
Near Chardon, OH 44024
Jeff M
Job Details: 08/06/2021
The water valve for the cord was partially turned off I turned it back on everything works
We serviced a
WHIRLPOOL RANGE
Model MER5755QAB
Near Aurora, OH 44202
Brian M
Job Details: 08/06/2021
"Cc unit not heating Found relay just clicking and clicking then it goes Needs control ; ordrng 1 WP5701M719-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW0
Near Middleburg Heights, OH 44130
David R
Job Details: 08/06/2021
"Cc unit giving F3E2 open/shorted moisture sensor. Followed tech sheet steps. Moisture sensor test, in diagnostics sensor test touch wet cloth both strips, drum light will turn off and sensor pass, good. Moisture sensor passes. Go to step 9, go test outlet thermistor. Test resistance J14 3-6, read table chart. Oven drum room temp 70*-75*. Tested in range of where it should be. Says replace control. Giving estimate for control, would replaced moisture sensor and outlet thermistor as well. Customer paid SVC. Do not order parts.; ordrng 1 W11525996 (Control) and 1 WPW10298258 (Harness) and 2 WP3387223 (Sensor)s and 1 WP8577274 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Cleveland, OH 44115
Gabriel P
Job Details: 08/06/2021
Customer said he fix him self told him that he might be charge or unit will no longer have a warranty
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Brook Park, OH 44142
David R
Job Details: 08/06/2021
Replaced FZ light. Tested. All lights working correctly. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Sheffield Lake, OH 44054
Marie V
Job Details: 08/06/2021
"Cc that the unit is not agitating. Ran diag got error code F7E6 motor fault. Confirmed unit is not agitating. Found shifter off place. Cus received a part but it was a light and we ordered a shifter, took pics of wrong part . Replaced actuator from T/S, and ran calibration and auto test. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Westlake, OH 44145
Marie V
Job Details: 08/06/2021
"When arrived cust said that her husband fix the unit the same day that they did the appointment, she said that she called back same day to cancel."
We serviced a
AMANA RANGE
Model AGR5630BDW1
Near Seven Hills, OH 44131
Dan H
Job Details: 08/06/2021
"Installed new igniter harness, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS00
Near Chardon, OH 44024
Jeff M
Job Details: 08/06/2021
Installed the new part op tested good. Drain switch washer
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Highland Heights, OH 44143
Joe O
Job Details: 08/06/2021
"Cc: condensation build up in ff section, rusting and molding on rails shelves and doors, ff lights not working, ice bin seal on door frosting and moldingFound condensation build up in ff section. Turned vertical mullion to 100% on to assist in humidity control. Found cold air flowing in from rear of ice maker compartment. Found freezer light is burned out. Found small rust spots on shelf rails and on doors. Needs shelves, ladders, both ff doors, freezer door, freezer led, ice maker adapterCustomer does not want to repair at this time; ordrng 1 WPW10635022 (adapter) and 1 W10815699 (dor-fip ss) and 1 W10815693 (dor-fip ss) and 1 W10815682 (dor-fip ss) and 1 WPW10737427 (shelf-glas) and 3 WPW10756310 (shelf-glas)s and 2 W10467460 (ladder)s and 1 W10467461 (ladder) and 1 W10695459 (module), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mayfield, OH 44143
Joe O
Job Details: 08/06/2021
Cc: freezing food in ff sectionFound temps in ff section at 41 degrees. Freezer at 6 degrees. Temps set at 37 and 2. Advised customer on loading. Advised customer on items in front of vent. Tested damper. Could not duplicate issue. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/06/2021
Cc: error codesFound error code f6e2(communication error). Needs control and uiSecond tech needed to pull unit out and remove dryer(unit in small tight space); ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)
We serviced a
MAYTAG DRYER
Model PYE2300AYW
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/06/2021
Cc: not startingCust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated?with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit is receiving proper power. timer start switch is not functioning. Needs timerTimer out of stock. Office to reschedule; ordrng 1 WP53-1810 (timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near South Euclid, OH 44121
Joe O
Job Details: 08/06/2021
"Cc: not making ice, not dispensing iceFound ice bin full, found unit not leveled so partial/small cubes to the back of ice maker, larger towards the front(jamming up auger in bin. Ice maker cycled. Adjusted feet. Tested dispenser. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2575FRS00
Near Westlake, OH 44145
Marie V
Job Details: 08/06/2021
Cc that the door wont stay wide open. Confirmed explain cust that theres a cam that does not allow unit to open that much. It opens and stays but not wide open. Unit is working as designed. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSC2324VF1
Near Cleveland, OH 44144
Dan H
Job Details: 08/06/2021
"Cleared evaporator , installed defrost timer, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Cleveland, OH 44111
Dan H
Job Details: 08/06/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 65 degrees, freezer section temperature at 2 degrees, found evaporator frozen solid, unit needs new control ; ordrng 1 W11353815 (Cntrl)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TS0
Near Lakewood, OH 44107
Dan H
Job Details: 08/06/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 55 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 5303918274 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Dan H
Job Details: 08/06/2021
"Installed new control, op test good"
We serviced a
GE WALL OVEN
Model JT3500DF3BB
Near Eastlake, OH 44095
Dan H
Job Details: 08/06/2021
"Part recieved is damaged (see pics), reordering fan; ordrng 1 WB26X31060 (Fan)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 08/06/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WTW5000DW3
Near Cleveland, OH 44108
Joe O
Job Details: 08/06/2021
"Cc: unit stopped on rinse and motor continuously ran with water in tubFound error codes f7e6(motor fault). Ran auto test. Unit not shifting. Found shifter disconnected. Needs actuatorActuator out of stock, office to reschedule; ordrng 1 W10913953 (actuator)"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Roaming Shores, OH 44084
Jeff M
Job Details: 08/06/2021
I remove the pillowcase. Installed the new part op tested good. Agitator
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Andover, OH 44003
Jeff M
Job Details: 08/06/2021
drin pump was on no lights. I held the cancel button the cycle stoped no error codes. Unit op tested good customer is using too much soap.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Streetsboro, OH 44241
Brian M
Job Details: 08/06/2021
Installed suspension and rotor Ran auto test Op test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFAA
Near Lakewood, OH 44107
Marie V
Job Details: 08/06/2021
"Cc that the unit stopped making ice. Confirmed found ice tray with ice on it. But also found defrost thermostat unplugged. Defros evap, and plugged defrost thermostat back in. Check ohms on defrost thermostat has 1ohm, good. If it happens again it will need defrost thermostat."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near North Olmsted, OH 44070
Marie V
Job Details: 08/06/2021
Took POP. Cc that the light will not shut off. Found relay stuck on in control board Will need new control board. ; ordrng 1 W11182110 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Columbia Station, OH 44028
Marie V
Job Details: 08/06/2021
"Defrosted fresh food section evap , while defrosting saw a leak in the back of unit, found drain tube clogged cleared out, and replace fan and thermistors, replaced main control. Op test ok. Advice cust to allow unit 24 hours to reach normal normal temps on fresh food section. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Amherst, OH 44001
David R
Job Details: 08/06/2021
"Replaced drain pump and blew through pressure hose as well. Went through diagnostics, cleared codes. Ran diagnostics cycle. Good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Jason N
Job Details: 08/06/2021
"Cc unit not working.Customer does not have pop, they have tried contacting WP, they have not heard back yet, waiting on response from WP. Unit powered on, started normal cycle, unit will not start a cycle. Per service pointer W11395614A, replace with updated control board. ; ordrng 1 W11334214 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Sheffield, OH 44054
Marie V
Job Details: 08/06/2021
"Cc that the unit is making noise like pooping, or cracking noise. Verify unit is working good. Took temps 37* on fresh food section and 0 on freezer. Showed cust owners manual on page 14 talking about noises that are normal. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295KES
Near Oberlin, OH 44074
David R
Job Details: 08/06/2021
"Replaced icemaker, let cycle and call for water, good. Give time to start making ice and filling up basket, op test ok."
We serviced a
ROPER DRYER
Model RGD4640YQ0
Near Kent, OH 44240
Brian M
Job Details: 08/06/2021
"Cc unit not always heating Started unit found unit to ignite and heat then unit would not cycle Shut off abs restarted unit heated again found noise coming from coil valves but igniter not glowing unless I move the timer Advised on timer and coil valve replacement ; ordrng 1 WPW10328463 (coil-valve) and 1 W11043387 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Atwater, OH 44201
Brian M
Job Details: 08/06/2021
Cc unit turned on by itself Ran diagnostics no errors found Checked pressure hose Ran auto test and calibration Ran manual valves and and speed sensor test No issue found Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/06/2021
"Customer stated she does not want to have glass cleaned. Did not do anything with the oven. Spoke with JS, stated because I did not touch oven not to charge svc"
We serviced a
WHIRLPOOL WASHER
Model LSR5232LQ1
Near Cleveland, OH 44108
Corina B
Job Details: 08/06/2021
Replaced the timer and lock. Opt test ok
We serviced a
FRIGIDAIRE RANGE
Model LFGF3052TFB
Near Brooklyn, OH 44144
Corina B
Job Details: 08/06/2021
CC that the unit is not heating. Checked the amp drawl 0 amp. Replaced the igniter from t/s. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44115
Jason N
Job Details: 08/06/2021
"Cc unit not starting cycle Customer does not have pop, they have tried contacting WP, they have not heard back yet, waiting on response from WP. Powered unit on, unit immediately went into drain mode, will not respond. Per service pointer, replace with updated control board. ; ordrng 1 W11334214 (Control board)"
We serviced a
GE REFRIGERATOR
Model GFE24JSKFFSS
Near Perry, OH 44081
Dan H
Job Details: 08/06/2021
"Installed new control and thermistor, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44108
Jason N
Job Details: 08/05/2021
"Cc unit oven not working.Ran bake test, ignitor not glowing. Unit needs bake ignitor. Replaced using truck stock part. Ran bake test, good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID COOK TOP
Model KICU509XBL00
Near Westlake, OH 44145
David R
Job Details: 08/05/2021
Replaced module assembly. Configured 23. Tested with pot and water. Good. All burners working. Op test ok.
We serviced a
GE REFRIGERATOR
Model PSC23SGRBSS
Near Cleveland, OH 44113
Jason N
Job Details: 08/05/2021
"Cc unit not making ice. Ran maker ice maker harvest test, ice maker not calling for water. Unit needs ice maker. Customer not repairing at this time. ; ordrng 1 WR30X10093 (Icemaker)"