Near North Olmsted, OH 44070
Gabriel P
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replace parts opt test ok
Near Franklin Township, OH 44240
Brian M
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KSSO42QTX02 Recovered refrigerant Installed compressor and dryer and evap and heat exchanger Ran 28 inch vac for 20 min Recharged with 7.5 oz r134a Advised to let cool for 48 hours
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/06/2020
DISHWASHER KITCHENAID KUDI02FRBL1 "Found the screws of latch out screw in press start and start to fill and wash but two buttons on user interface are lighting on gave customer estimate but part is discontinued,opt test ok"
Near Westlake, OH 44145
Gabriel P
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KFCS22EVMS00 "Found compressor not running start device will stay clicking replace from truck stock ,opt test ok ; used 1 8201786 (STARTER) from stock"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/06/2020
REFRIGERATOR GE PFE28RSHESS Customer had a power outage he also has a claim with ohio Edison any ways ran my diagnostic found 2 v dc going to inverter which was the red and white wire also 125 voltage from orange and black wire which is getting proper voltage I believe the power out
Near Cleveland, OH 44105
Jason N
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW5100VQ0 "Cc unit making noise in spin cycle.Found unit tub sitting at an angle, tub will be off balance when in spin. Found suspension springs and brackets underneath very corroded and weak. Base is rusted out all around the bottom. Talked to BJ about if unit is
Near Aurora, OH 44202
Brian M
Job Details: 01/06/2020
WASHER MAYTAG MVWB835DC4 Cc unit not spinning clothes out well Found error for off load balance f0e5 Cleared codes ran auto test and calibration OP TEST OK Advised customer on loading machine
Near Oberlin, OH 44074
David R
Job Details: 01/06/2020
RANGE WHIRLPOOL WEG515S0FS0 "Cc oven not working. Trying turning oven on nothing. Looked underneath at wiring found loose/off, customer had items in bottom drawer that was knocking into wiring to the bake ignitor. Corrected. Tested out oven 3/4 times, each timed sparked up, went to
Near Parma, OH 44134
David R
Job Details: 01/06/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Cc unit turning off/on, bake not working. Tried bake at 350* didn’t hear it spark up. Customer said if you turn all 5 burners then push the bake button it will work. Tried and effort the bake was working correctly. Tried again, same thing, intermittent i
Near Euclid, OH 44117
Corey L.
Job Details: 01/06/2020
WASHER MAYTAG MTW5700TQ0 "Customer complaint washer did not spin and agitator did not move, started washer on normal cycle, washer filled and agitated, advanced to spin, unit spun and drained, unable to duplicate the issue, unit is operating as designed"
Near North Royalton, OH 44133
David R
Job Details: 01/06/2020
DISHWASHER KITCHENAID KDPE234GPS0 Replaced part, tested all buttons working, customer noticed cabinet of unit at left right corner and front panel smashed in. Calling Home Depot/Kitchenaid to try to get a new one. Op test ok"
Near Cleveland, OH 44113
Corey L.
Job Details: 01/06/2020
MICROWAVE KITCHENAID KOCE500ESS01 "Installed parts listed, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 01/06/2020
WASHER WHIRLPOOL WTW6400SW1 "Cc unit gets out of balance Found suspension to be extremely weak and bounces all over the place Needs suspension rods ; ordrng 1 W10820048 (suspension7688), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Solon, OH 44139
Jason N
Job Details: 01/06/2020
WASHER MAYTAG MVWB765FC3 "Cc unit making squeaking noise during cycleRan diagnostics, no code stored, ran auto cycle. No abnormal sounds. Ran spin test and agitation test. Customer hearing the magnet shifting back and forth in agitation. Advised customer that this is normal for t
Near Broadview Heights, OH 44147
David R
Job Details: 01/06/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced parts, tested. Op test ok"
Near Cleveland, OH 44113
Corey L.
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced frz evap fan, tightened right ff door and frz handles, left ff door sagging from hinge and hits right side door when opened or closed, adjusted door at hinge, op test good"
Near Orange, OH 44022
Jason N
Job Details: 01/06/2020
WASHER MAYTAG MHW6630HW0 "Cc unit leaking from front, clip came offCustomer stated the front door clip came off and she can’t use it because it leaks. Confirmed front bellow spring clamp hanging. Reinstalled clamp. Ran auto test to ensure good seal. Op test good."
Near Madison, OH 44057
Jeff M
Job Details: 01/06/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "The u;it is filling with water but not washing needs a pump; ordrng 1 WPW10605057 (pump and motor assy), used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Near Solon, OH 44139
Brian M
Job Details: 01/06/2020
MICROWAVE GE JKP78G0K3BG Did not physically work on unit took pics and looked up age Could not work on unit it’s from 1989 and no info available from Ge
Near Strongsville, OH 44136
David R
Job Details: 01/06/2020
WASHER MAYTAG MVWX655DW1 "Cc of noise from drain and filling. No error codes. Ran s vice test mode, good. Ran manual, valves are working and drain sounded normal. Told customer depending on what cycle you have it on and how much load you have in the unit and what stage the cycle
Near Reminderville, OH 44202
Brian M
Job Details: 01/06/2020
DISHWASHER GE DDT595SMJ0ES Cc of unit not draining Found debris in drain Removed debrisRan test cycle OP TEST OK
Near Strongsville, OH 44149
Corey L.
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Ice not being made, no ice maker errors, I’m cycled and water filled, ice box fan is not running, replaced deli control, control still dead, found harness for deli board under drawer damaged from harness rubbing on track when opened and shut, unit needs
Near Painesville Township, OH 44077
Joe O
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Correct part number incorrect part in boxes. gaskets that arrived are too big for the unit. Re ordering door gasket. spoke with BJ he states he will research the part. Office to reschedule, part shows out of stock; ordrng 1 W10830274 (gasket-fip)"
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KSSS42QMW01 Cc: not cooling properlyFound temps in ff section at 43 degrees freezer at 13 degrees. Customer states the unit got to 56 degrees in the ff section and 60 degrees in the freezer. Customer does not have unit stocked. Pulled evap cover found partial frost p
Near Cleveland, OH 44109
Jason N
Job Details: 01/06/2020
WASHER WHIRLPOOL MVWC565FW "Cc unit making a squealing grinding sound againFound pulley nut had fallen off, pulley grinding into belt guard. Reinstalled nut with blue loctite. Ran auto test and calibration. Op test good."
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/06/2020
REFRIGERATOR MAYTAG MTF2156GEB Cc: frost build up in freezerFound ff gasket and freezer gasket both allowing warm air in the unit. Adjusted freezer door gasket. Found gasket on ff door ripped. Needs ff door gasket; ordrng 1 WP61004017 (seal- f.f.)
Near Parma, OH 44130
Corey L.
Job Details: 01/06/2020
REFRIGERATOR AMANA ASI2575GRS01 "Customer complaint fridge makes this rattling noise, confirmed sound was present while entering home, found rattle coming from rear of condenser area under unit, made several adjustments to alleviate noise, op test good"
Near Parma, OH 44130
Corey L.
Job Details: 01/06/2020
RANGE WHIRLPOOL WFG525S0HZ1 "Customer complaint oven smells like gas when cooking, found ignitor mounting screw loose allowing ignitor to sag and is too far for good spark, corrected, op test good, customer stated it always used to click several times when starting then poof"
Near Mentor, OH 44060
Corina B
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "CC that there is a noise sometimes. Turned unit off and back on, no noise. Cycled the ice maker found the water valve making the noise. No water to unit. Turned ice maker off. Optest ok."
Near North Royalton, OH 44133
David R
Job Details: 01/06/2020
DISHWASHER KITCHENAID KUDS24SEBL5 "Replaced parts. Tested. Op test ok, new gasket is still until worn in, have to push a good amount of force to close."
Near North Royalton, OH 44133
David R
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Replaced parts. Op test ok
Near Shaker Heights, OH 44120
Joe O
Job Details: 01/06/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Cc: not coolingFound temps in ff section at 63 and freezer at 60. Found ball of ice on cap tube. Unit only pulling .6 amps. Needs evaporator, drier and compressor.Unit is under 5 years. Shows parts and labor covered.; ordrng 1 W10507884 (compressor) and
Near University Heights, OH 44118
Joe O
Job Details: 01/06/2020
DISHWASHER KITCHENAID KUDL02IRBS2 Cc: dispenser not openingFound dispenser connector will not hold connection. Need dispenser. ; ordrng 1 WPW10224430 (dispenser)
Near Berea, OH 44017
Gabriel P
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Found out the door warp by seal customer show me frost building around door also not sitting level again it was missing the hinge shim also customer found a crack on one of the door bin crack he forgot to tell me on first visit he said when deliver insta
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/06/2020
WASHER MAYTAG MVWX655DW0 "Cc: washplate spinning really fast, not spinning clothes outFound error codes f7e1(basket speed fault) and f0e5(off balance load). Found hub stripped. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB2616) from stock"
Near Painesville Township, OH 44077
Joe O
Job Details: 01/06/2020
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Cc: not coolingFound temps in ff at 48 degrees and freezer at 30 degrees. Found frost build up on rear evap cover. Pulled evap cover. Found frost build up across the evaporator. Put unit into manual defrost. Unit not defrosting. Ohmed out heater. Checked
Near Cleveland, OH 44102
Jason N
Job Details: 01/06/2020
DISHWASHER WHIRLPOOL WDF520PADB3 "Cc unit not draining.Ran diagnostics, found codes 8-1 for slow drain. Ran wash then cancel drain, drain is slow. Found drain hose clogged with fat deposits and debris. Cleared out. Retain drain test, now not draining, drain pump buzzing. Replaced drain p
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/06/2020
DRYER WHIRLPOOL LGR7646EQ0 Cc: not heatingCust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. found thermal fuse o
Near Aquilla, OH 44024
Jason N
Job Details: 01/06/2020
RANGE WHIRLPOOL WFE320M0ES2 "Cc unit door fell offConfirmed door hinge spring side damaged. Could not complete job, spring hinge is not here at customer house. Reordering.; ordrng 1 WPW10299226 (hinge-door)"
Near Strongsville, OH 44136
David R
Job Details: 01/06/2020
DISHWASHER WHIRLPOOL MDB7979SHZ0 "Replaced parts, tested. Op test ok."
Near North Royalton, OH 44133
Corey L.
Job Details: 01/06/2020
WALL OVEN GE PB960TJ2WW "Customer complaint upper oven did not cook item after it was preheated to 350 food was inserted and when it was checked an hour later it was only luke warm, started upper bake for 350 with cast mini pan, allowed to preheat, preheated pan to 355, allowed
Near Seven Hills, OH 44131
Corey L.
Job Details: 01/06/2020
RANGE GE JGSP28WEK2WW "Installed part, op test no good, followed wires from ignitor to control valve, found an ignitor wire had been pinched between metal and giving control valve a false reading, repairs wire, added insulation from an extra ignitor kit on truck, op test good"
Near South Russell, OH 44022
Brian M
Job Details: 01/06/2020
DISHWASHER KITCHENAID KDFE204ESS3 Cc unit has hole in drain line and water fill line Found second half of hose going disposal bad Replaced using back stock Ran test cycle OP TEST OK ; used 1 8269144A (DRAIN HOSE 1544) from stock
Near Willoughby Hills, OH 44092
Joe O
Job Details: 01/06/2020
RANGE GE CGS986SEL1SS Cc: not heatingFound igniter weak. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER5299) from stock
Near Parma, OH 44129
Gabriel P
Job Details: 01/06/2020
REFRIGERATOR MAYTAG MBR2258XES4 When arrive fan motor was not running again evaporator got frozen all over again steam ice on evap and replace motor fan opt test ok
Near Olmsted Falls, OH 44138
David R
Job Details: 01/03/2020
WALL OVEN WHIRLPOOL WOD93EC0AS05 Replaced parts. Op test ok
Near Independence, OH 44131
Corina B
Job Details: 01/03/2020
DRYER WHIRLPOOL LER8620PW0 Replaced door switch. Ran normal cycle. Dryer is heating. Optest ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
Near Westlake, OH 44145
David R
Job Details: 01/03/2020
WASHER WHIRLPOOL WTW7300DW1 "F8E1 error. Found cold water valve bad, tested in manual, hot water valve only one working. Made sure water was coming from house, good. Screens not plug. Will need need valve. *do not order; ordrng 1 W11220230 (valve), used 1 SHIPPING (SHIPPING AND HAN
Near Westlake, OH 44145
David R
Job Details: 01/03/2020
WASHER MAYTAG MVWC565FW1 Replaced parts. Ran test mode and calibration. Op test ok
Near Bay Village, OH 44140
David R
Job Details: 01/03/2020
DRYER WHIRLPOOL LEC7848DQ0 "Cc start button not working. Arrived and customer said unit is working. Checked the switch and it started every time. Door switch also tested good. Checked to make sure start switch was positioned correctly, good. Let customer know to make sure door is c
Near Brecksville, OH 44141
Corina B
Job Details: 01/03/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ0 Replaced main control. Checked light and fan. Heated cup of water for 30 seconds. Optest ok. Brought core back for return.
Near Rocky River, OH 44116
Gabriel P
Job Details: 01/03/2020
DISHWASHER KITCHENAID KDFE104DSS2 "Found error code f7e1 clear error ran diagnostic test pass,also turn power of from unit wait it a 1 minute to reboot computer then turn back on ran auto test ,pass opt test ok"
Near Cleveland, OH 44111
Gabriel P
Job Details: 01/03/2020
WASHER MAYTAG MVWB300WQ2 "Leaking lots of oil also lots of oil around stator there is oil on floors gave and estimate customer will not repair ,opt test ok"
Near Parma, OH 44129
Corina B
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF736SDAW14 Replaced damper control. Optest ok.
Near Westlake, OH 44145
Gabriel P
Job Details: 01/03/2020
WASHER WHIRLPOOL WTW4800BQ1 Replace all parts ran auto test and calibration pass opt test ok
Near Westlake, OH 44145
Corina B
Job Details: 01/03/2020
WALL OVEN GE JK3800DH2BB Replaced main control. Pre heated oven to 350F. Optest ok.
Near Avon Lake, OH 44012
David R
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01 Replaced part. Tested op test ok
Near Kingsville, OH 44048
Arthur V
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF532SMBW01 "Found unit not going into defrost. Manually put into defrost. Heater came on. Needs control. ; ordrng 1 WPW10637328 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details: 01/03/2020
WASHER MAYTAG MAH5500BWW CC that there is water in the tub after it’s done. The water in the basket is normal. It balances the basket and tub. Ran a drain and spin. Optest ok.
Near Ashtabula, OH 44004
Arthur V
Job Details: 01/03/2020
WASHER MAYTAG MVWC200XW2 Upon arrival ran diagnostics and no errors. Ran service cycle unit passed. Had customer start a cycle. Also customer complaint that water pours out of drain ( see pics). Drain issue is a plumber issue. Drain is not taking all the water and it is overflowi
Near Parma, OH 44134
Corey L.
Job Details: 01/03/2020
WASHER MAYTAG MHW6630HW0 "Customer complaint washer is still leaking when washing heavy loads, customer stated he watched a whole cycle and it was leaking inside the back under the vent where this fan is, customer started large load of towels, unit filled, removed vent hose and f
Near Broadview Heights, OH 44147
Corey L.
Job Details: 01/03/2020
WASHER WHIRLPOOL WTW4815EW0 "Customer complaint washer is making clothes stain showed several items with the brown mark on them, removed agitator cap and found build up of brown colored detergent, ran diagnostics found f0e2 over suds, advised only need 1-2 tbsp of an he detergent, a
Near Moreland Hills, OH 44022
Jason N
Job Details: 01/03/2020
WASHER WHIRLPOOL WFW8400TW00 "Cc unit stopped in mid cycleRan diagnostics, found codes f33 for pump drive system error, f01 eeprom board error, f21 for long drain. Ran diagnostics, would not make it into spin or drain portion before f01 popped up. Unit needs main control. Customer n
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 01/03/2020
DRYER WHIRLPOOL LG7001XMW2 Installed rollers. Ran test cycle. Op test ok
Near Geneva Township, OH 44041
Arthur V
Job Details: 01/03/2020
DISHWASHER FRIGIDAIRE FFID2426TD0A Customer complaint unit not draining. Cycled unit and it drained. . Tried 3 more times and unit drained completely each time. Customer stated unit washes good and dishes come out clean. Unit working as designed at this time. Could nit duplicate issue.
Near Warrensville Heights, OH 44128
Jason N
Job Details: 01/03/2020
OTR MICROWAVE WHIRLPOOL WMH31017FW0 "Cc unit not operating Found unit will not power on. Checked power in to unit, good at 121v. Checked filter fuse and cavity thermostat. Thermostat open, unit needs cavity thermostat.; ordrng 1 W10269232 (thermostat2816), used 1 SHIPPING (SHIPPING AND HAND
Near Munson Township, OH 44024
Brian M
Job Details: 01/03/2020
WASHER MAYTAG MVWB766FW1 Cc unit will not power on Could not get UI to Respond green light on control but not powering on Replaced UI and control Ran auto test and calibration OP TEST OK
Near South Russell, OH 44022
Brian M
Job Details: 01/03/2020
BEVERAGE CENTER KITCHENAID KBCS24RSBS04 Cc that unit is to warm Found unit to be not running Removed evap cover found fan not running Unplugged unit and reset control Unit started right up and frost pattern started to show At this time unit is operating Advised it may take 24 hours to chill to
Near North Royalton, OH 44133
Corey L.
Job Details: 01/03/2020
WASHER WHIRLPOOL WTW6700TW1 "Squeaking could now be heard even even spinning by hand, replaced bearing kit again, op test good, squeaking is gone; used 1 W10435302 (BEARING) from stock"
Near Valley View, OH 44125
Jeff M
Job Details: 01/03/2020
WASHER MAYTAG MVWC465HW2 Installed new part unit op tested good. Lock was broken install the new parts where the lock code for a calibration unit tested good
Near Brooklyn, OH 44144
Jeff M
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW Installed new part unit op tested good
Near Cleveland, OH 44122
Joe O
Job Details: 01/03/2020
DRYER WHIRLPOOL WED5000DW2 "Cc: not heating/smellFound wiring in terminal block shorted. Needs terminal block and cord. Replaced power cord and terminal block. Ran test cycle. Op test ok; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
Near Maple Heights, OH 44137
Jason N
Job Details: 01/03/2020
RANGE WHIRLPOOL WFG320M0BS3 "Cc unit LF burner only sparking, not ignitingCustomer showed popCustomer stated when it doesn’t ignite, the home CO detector goes off. Found burner cap sitting off burner head. Tested ignition on unit, both large burners take a few seconds to ignite, adv
Near Geneva, OH 44041
Arthur V
Job Details: 01/03/2020
DISHWASHER MAYTAG MDBH945AWW3 Found touch pad shorted. Needs part number 6-919835. Part is no longer available. Advised customer.
Near Cleveland Heights, OH 44106
Joe O
Job Details: 01/03/2020
RANGE MAYTAG MGR6600FZ0 Cc: not ignitingFound items in drawer slid off the rear and was getting the ark from the wiring. Moved items in drawer unit started every time. Op test ok
Near Cleveland, OH 44128
Joe O
Job Details: 01/03/2020
MICROWAVE KITCHENAID KHMS1850SSS1 "Cc: not workingFound unit is receiving proper power. Found display unresponsive. Tabs holding vent broken held on with tape. Found microwave fuse blown. Hooked up jumper unit started and did not trip breaker. Needs fuse and interlock switches. Replaced i
Near Brooklyn, OH 44144
Jeff M
Job Details: 01/03/2020
DISHWASHER MAYTAG MDB4949SHZ Installed new part unit op tested good
Near Maple Heights, OH 44137
Jason N
Job Details: 01/03/2020
DRYER MAYTAG MEDB765FW0 "Cc unit not startingRan operation test, unit function is normal. Customer stated it won’t start, sometimes it will, very random. Had customer show me how she started it, she’s pushing the start and letting go. Advised customer to hold finger to start but
Near Mentor, OH 44060
Arthur V
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found unit not cooling. Found evap drain pan full of dye(see pics). Unit will need a compressor,evap,and filter change. BJ. Extra time. Sealed system tech. ; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator)"
Near WILOUGHBY HLS, OH 44094
Joe O
Job Details: 01/03/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc: no power, will not fillApplied power, tested unit. Unit functioning as designed. Op test ok"
Near North Royalton, OH 44133
Corey L.
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint water slowed back down to thin stream, confirmed, filter head sticking, ordering filter head asm; ordrng 1 W11346622 (FILTER HEAD)"
Near Aurora, OH 44202
Brian M
Job Details: 01/03/2020
DISHWASHER KITCHENAID KDTE334GPS0 Cc unit not cleaning well Found debris is all the spray arms Cleared out debris Ran test cycle OP TEST OK
Near Chardon, OH 44024
Joe O
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: freezer light not working, ff lights dimFound freezer led module defective. Replaced freezer led. Op test ok"
Near Kirtland, OH 44094
Joe O
Job Details: 01/03/2020
DISHWASHER KITCHENAID KDTE304DSS0 Installed sump assembly. Ran test cycle. Op test ok
Near Bedford, OH 44146
Jason N
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc unit not dispensing ice Customer states it will sound like it’s dispensing crushed ice when selecting cubes and sometimes nothing drops. She has to move ice cubes around in container to get it to dispense. Advised customer that this is normal as ice c
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 01/03/2020
DRYER MAYTAG MEDB835DW4 Also needs outer panel. Glass shattered everywhere ; ordrng 1 W11129460 (door)
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc: frost in freezer, light in freezer outFound small amount of frost buildup in freezer. Customer states it has been getting better. All gaskets are sealing, light is still functioning(was frozen). Op test ok"
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 01/03/2020
DRYER WHIRLPOOL WED4950HW0 Cycled unit for 30 plus min. No noise. Showed employee on the floor that unit was working and not making noise. Unit op test good. No unusal sounds.
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 01/03/2020
REFRIGERATOR MAYTAG MFI2269VEW1 "Customer complaint noise came back, he said he was just walking by it and it made the noise, he recorded sound, played sound, sounds like teeth on the ice maker skipping, attempted jumping I’m, I’m will not active, quoted for im, ok, ordering; ordrng 1 W
Near Brimfield, OH 44240
Brian M
Job Details: 01/03/2020
MICROWAVE WHIRLPOOL WMH32L19AS-0 Cc that unit is not heating Ran several test loads Unit is heating and working as design at this time
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/03/2020
WASHER MAYTAG MVWC565FW2 "F8e1 no fill long fill found drain hose push in all the way a foot deep correct issue,ran bulky sheets cycle,opt test ok it advanse to rinse drain was the issue the installer shove drain hose all the way customer said"
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 01/03/2020
DRYER MAYTAG MEDC200XW1 "Customer complaint dryer is heating but not tumbling so it was unplugged, confirmed, found timer failed continuously running and not sending power to motor, quoted for repair, ok; ordrng 1 W10894766 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from s
Near Brook Park, OH 44142
Corey L.
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW01 "Replaced im, cycled, op test good, advised customer to allow 72 hours for ice bin to fill"
Near Cleveland, OH 44111
Corina B
Job Details: 01/03/2020
WASHER AMANA NTW4516FW3 Cc that the unit will not wash. Found drain hose laying on the ground. Moved drain hose into wash sink and attached with zip tie. Started rinse and spin. Optest ok.
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Icemaker leaking and door rails not allowing door to close properly replace icemaker and rails from sur plus parts WP13055901 ,opt test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock"
Near Parma, OH 44134
Jeff M
Job Details: 01/03/2020
WASHER MAYTAG CAE2793BQ0 "The bearings inside the gearcase are shot. The consul is bent and warped. The consul is very easy to remove with no tools which could potential be ashocking hazard. Est only ; ordrng 1 W10133515 (shield) and 1 W11159068 (gearcase) and 4 WP3390631 (screw)
Near Solon, OH 44139
Jason N
Job Details: 01/03/2020
WALL OVEN WHIRLPOOL JJW2730WS00 "Cc unit shuts down if trying to use both ovens and codesRan diagnostics, found code f8e1 for low speed fan over speed. Confirmed both blower fans function normal. Service pointer W10702370 states with fan speed faults, if function is normal, replace UI w
Near Bainbridge Township, OH 44023
Jason N
Job Details: 01/03/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Cc unit not cooling againFound unit temps 56 in ff, 35 in freezer. Checked joints on back of unit, found UI dye leak at bottom drier connection. Ran step 4 to home 3 way valve, recovered refrigerant. Replaced drier using truck stock. Pre-tinned copper tu
Near Mantua, OH 44255
Jason N
Job Details: 01/03/2020
WASHER MAYTAG MVWB765FW3 "Installed gearcase, rotor, stator. Ran auto test, calibration. Ran spin and drain test w/towel load. All functions normal, no abnormal noise."
Near Randolph Township, OH 44201
Brian M
Job Details: 01/03/2020
DISHWASHER WHIRLPOOL DU915PWPB2 Found unit to have damaged plug and outlet Unit is not running Found damage to control Needs control board Parts are No longer available