We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44105
David R
Job Details: 10/06/2022
"Cc unit not powering on, keeps unplugging and plugging in. Power to control good. No lights on control, unplugged and plugged a couple times. Green light is now on. Found in error codes, 5/1 lid fault, 1/1 main control fault. Found that the main control will short when activating the drain pump. Unit will turn off. Now drain pump not working at all. Would replaced drain pump and main control. Customer paid SVC only. Do not order parts.; ordrng 1 W11116498 (Control) and 1 WPW10661045 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mentor, OH 44060
Jason N
Job Details: 10/06/2022
"Cc unit needs power cord installed due to damage Installed power cord using customer supplied pre Id power cord. Ran dryer op test. Unit tumbling, good heat. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Cleveland Heights, OH 44118
Marie V
Job Details: 10/06/2022
"Cc that the latch broke and she replaced one part but that now star button does not respond. Ran diag found error code f5e1, latch issue. Ran auto test, pass. Stared a cycle. Pass. Advice cust to replace latch. She will call back if she wants to continue. ; used 1 W10404050 (LATCH), and 1 8009 (APPLIANCE BULB) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Parma, OH 44134
David R
Job Details: 10/06/2022
"Cc unit was leaking but now its not. Found plumber installed unit into different spot in kitchen. Another different installer came found plumber didnt tighten water hose, left the drain hose hanging down in basement, no garbage disposal, water was backing up in hose. Installer came fixed issues, corrected drain hose placement, tightened up all the hoses and water line. Hasnt been leaking every since. Came here to confirm everything the installer did and fixed was correct. All lines good, no leaks in drip pan or hose. Everything from installer is good. SVC only."
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW3
Near Willowick, OH 44095
Jason N
Job Details: 10/06/2022
"Cc unit making rattling noise and towels take an hour to dryRan dryer op test, good heat and flame, let cycle several times. Heat test good. Checked venting to outside outlet, clear not restrictions. Advised customer that larger/heavier material loads cans potentially take up to an hour to dry. Noise in question is from unit is rear bulkhead slightly vibrating as the unit heats up and panels expand. Bulkhead is tight. Pulled bulkhead forward slightly to try to minimize vibration."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Westlake, OH 44145
Angel
Job Details: 10/06/2022
Replaced heater tested to make sure it didnt leak. Opt test ok.
We serviced a
KITCHENAID ICEMAKER
Model KUIC15NHZS0
Near North Royalton, OH 44133
David R
Job Details: 10/06/2022
"Replaced water valve. Ran diagnostics, water is entering unit. Good. Started normal cycle. Good. Give time for ice to form and drop. Good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Parma, OH 44129
Gabriel P
Job Details: 10/06/2022
"Check voltage receiving 120 to unit when ran a test cycle and unit turn off voltage was still pressent it never drop ordering control ; ordrng 1 W10906430 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MTW5740TQ0
Near Rootstown, OH 44272
Brian M
Job Details: 10/06/2022
Cc unit will not spin out Found switch broken Used back stock switch OP Test Ok ; used 1 WP8318084 ( Lid switch) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Parma, OH 44129
Gabriel P
Job Details: 10/06/2022
"Found capacitor blew and leaking replace,ran calibration and auto test pass,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25RVMS02
Near Beachwood, OH 44122
Joe O
Job Details: 10/06/2022
"Cc: not coolingFound unit unplugged upon arrival. Plugged unit in. Monitored amp draw. Compressor buzzing and not starting. Pulling 12 amps. Needs compressor, and evaporatorCustomer does not want to repair at this time; ordrng 1 WP2188823 (evaporator) and 1 W10139462 (compressor) and 1 876765 (mtg kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Windham, OH 44288
Brian M
Job Details: 10/06/2022
Installed ui OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44102
Gabriel P
Job Details: 10/06/2022
Found evaporator frozen need harness ordering part is out of stock ; ordrng 1 W11581973 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Westlake, OH 44145
Gabriel P
Job Details: 10/06/2022
Customer does not need repair the unit is no longer there
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chardon, OH 44024
Brian M
Job Details: 10/06/2022
Installed heater OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Elyria, OH 44035
Gabriel P
Job Details: 10/06/2022
Need gearcase shaft broken ordering ; ordrng 1 W11454372 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44104
Marie V
Job Details: 10/06/2022
"Cc that the unit is not getting cold enough. Theres a lot of frost in freezer. Took temps 2* in freezer and 48* in fresh food section. Found duck air for refrigerator compartment were clogged with ice. Defrosted all frost from freezer and air ducks. Showed cust and also explain that if door does not shuts all the way it will cause frost and prevent proper cooling. Also temp on freezer was set to max, cutting air flow to refrigerator. Set back to recommended. Advice cust to allow unit to get back to temp. Op test ok"
We serviced a
ESTATE DRYER
Model EGD4400WQ0
Near Lakewood, OH 44107
Marie V
Job Details: 10/06/2022
Cc that the unit is not drying the clothes all the way. Stared unit and let it run. It cycled about 4 times before it tuned on the Ignitor but no gas. Unit will need new coils. Replaced coils from T/S. Tested unit. Op test ok; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, OH 44107
Manny
Job Details: 10/06/2022
"Cc unit not draining, verified unit have standing water in the tub, ran diagnostics and found codes F1E2 for control software issues, F8E2 for drain pump issues and F6E4 for float switch open, unit needs main control and drain pump. Called landlord to provide estimate and no answer cant leave message since VM is full, ; ordrng 1 W11305308 (Control) and 1 W10876537 (pump-drain), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near South Euclid, OH 44121
Manny
Job Details: 10/06/2022
"Cc that they dont really know all the functions of the unit and wanted me to guide them through the settings, and unit stays in vacation mode, verified and everything working as designed, explained to customer that the unit will be in vacation mode if they see a little umbrella icon light up which is not on at this time, he said why it says vacation when he pressed options, explain that to get into the vacation mode he will have to press vacation after he pressed options, then he asked what temp unit should be set at, told him fz at 0 and Ff at 38, he had it set ff to 35 and FZ to -5 set temp to recommended. Unit is working as designed opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW1
Near Cleveland, OH 44115
Manny
Job Details: 10/06/2022
"Replaced control, ran spin test op test ok, took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Thompson, OH 44086
Brian M
Job Details: 10/06/2022
Cc of noise Found abnormal noises from damper Needs damper Not in stock office to schedule ; ordrng 1 W11236851 (diffuser)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Westlake, OH 44145
Angel
Job Details: 10/06/2022
Replaced heater tested unit to make sure theres no leaks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Berea, OH 44017
David R
Job Details: 10/06/2022
"Cc unit icemaker will put out one set of cubes and no more. No error codes to icemaker. Cycled test 59, made it to home position. Test 45, called for water, showed customer water is making it to icemaker, no ice blocking line. Test 36, fan is working for icemaker. Test 15, ice level sensor is sensing if bin is full or not. Only thing left would be to replace icemaker. Do not order parts at this time. ; ordrng 1 W11577195 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Elyria, OH 44035
Gabriel P
Job Details: 10/06/2022
Knock on door no one answer ring bell no one answer wait few minutes customer came outside and said he wants to cancel appointment but he didnt know how there going to buy new
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Painesville, OH 44077
Dan H
Job Details: 10/06/2022
"Pushed dishwasher back into cabinet, drilled new holes and mounted, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6AQ0
Near Willoughby, OH 44094
Dan H
Job Details: 10/06/2022
"Installed new console, seal, and air channels, op test good"
We serviced a
KENMORE REFRIGERATOR
Model 10655622500
Near Geneva, OH 44041
Dan H
Job Details: 10/06/2022
"Installed new bracket and ice door, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model AFI2538AEW4
Near Conneaut, OH 44030
Dan H
Job Details: 10/06/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2022
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL RANGE
Model RF365PXXN1
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2022
"Customer complaint that elements are not working and oven door falls open, found terminal blocks on elements bad, and springs broken on door, installed new terminal blocks and springs from customer stock, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Beachwood, OH 44122
Joe O
Job Details: 10/06/2022
Installed control. Ran manual defrost on evap. Tested voltage to element from control. Control sending 122v. Defrosted evap. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QMB00
Near Beachwood, OH 44122
Joe O
Job Details: 10/06/2022
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Warrensville Heights, OH 44128
Joe O
Job Details: 10/06/2022
"Installed suspension rods. Ran test cycle. Unit still out of balance. Found no liquid in balance ring. Needs basket.Customer does not want to continue with repair. Ordrng 1 W11172199 (basket), used 1 1OVRSZ (oversized shipping), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE FREEZER
Model 25328432809
Near Mentor, OH 44060
Jason N
Job Details: 10/06/2022
"Cc unit not cooling Found unit at room temperature. Compressor is running but cold, no heat. Amp draw test on compressor reading .4A. Unit has refrigerant leak, will need sealed system repair. Advised customer of approximate cost for repair. Customer declined repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2022
"Installed new heater, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Burton, OH 44021
Joe O
Job Details: 10/06/2022
"Cc: loudCustomer stated unit was completely quiet prior to us working on it. Customer stated the water spraying was not as loud before. Ran test cycle. Drain pump kicked on, unit filled, unit washing. No abnormal noises heard. Unit functioning as designed. Documented with whirlpool tech line on service matters. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austinburg, OH 44010
Jason N
Job Details: 10/06/2022
"Cc unit fault code and not drainingRan diagnostics, found fault codes f5e3 for lid will not unlock, f5e2 for lid lock failure and f0e3 for overload. Ran manual lid lock test, lid will not lock. Replaced lid lock using customer supplied pre Id part. Cleared codes and ran auto test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2022
"Installed new ice door assembly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS08
Near Fairview Park, OH 44126
Marie V
Job Details: 10/06/2022
"Cc that the ice maker stopped working. Took temps, 37* and 4*, found ice maker arm up. Asked cust if he shut it off, he said no, explain that maybes it was bumped with something and shut it off. Turned back on, ice maker cycled, and filled with water. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model GY397LXUQ04
Near Middleburg Heights, OH 44130
Manny
Job Details: 10/05/2022
"Cc that keypad is out again after was replaced and they didnt even used the oven yet, verified and buttons on keypad feel flat and not feedback when pressed, disconnected power and removed console and disconnected panel, reconnected and power back up and nothing checked control and control is working, unit needs membrane switch, parts still under warranty.; ordrng 1 WPW10207930 (swtch-memb)"
We serviced a
WHIRLPOOL DRYER
Model LTE6234DQ0
Near Mentor, OH 44060
Corina B
Job Details: 10/05/2022
"CC that the u it is not heating. Confirmed. Found the thermal cutoff is open. Checked the heater, not grounded. Jumped the wires out started, heating. Vent outside is clear. Called BJ not charging for parts. ; ordrng 1 WP3403607 (Cutoff) and 1 WP3387134 (Thermostat)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Mentor, OH 44060
Corina B
Job Details: 10/05/2022
"Replaced the control. Brought the core back for return. Started the dryer several times, no error. Opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.569366
Near Oberlin, OH 44074
David R
Job Details: 10/05/2022
"Cc unit icemaker not working. Getting voltage but no cycling correctly. Ordering icemaker. ; ordrng 1 WPW10190965 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/05/2022
Motor of windings open ordering motor but is out of stock ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W11409708 (Shield)
We serviced a
JENN-AIR RANGE
Model JJW2827DS01
Near Painesville, OH 44077
Jason N
Job Details: 10/05/2022
"Cc unit turns on by itselfCustomer does not have a valid pop document, only an extended warranty memo. Customer is calling WP Jennair. Customer stated they have observed several times where the upper oven light will be illuminated and the oven cavity will be warm to the touch. Found service pointer for this issue. Found UI version is out of date, version is 9.0.0.0. Unit will need UI console replaced. UI console is not showing in stock at Marcone. ; ordrng 1 W11236899 (UI console)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Madison, OH 44057
Joe O
Job Details: 10/05/2022
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, OH 44127
Manny
Job Details: 10/05/2022
"Cc unit doing the same thing, verified and agitator screw is out and the shaft is pushed down, unit will need gear case replaced, send for double labor.; ordrng 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 WPW10427633 (pulley shield) and 2 357640 (screw(discontinued))s and 1 W10597177 (actuator)"
We serviced a
MAYTAG STACK W/D
Model MGD6630HC3
Near Chagrin Falls, OH 44022
Brian M
Job Details: 10/05/2022
Cc unit seems to be not heating Found unit able to heat but possibly a venting issue unit is stacked next to another set of stacked units I can not move units out .. would have to unstack both sets to get any access to the rear to inspect
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/05/2022
Replace door ice opt test ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Painesville, OH 44077
Joe O
Job Details: 10/05/2022
"Cc: insulation caught fireFound grease in insulation caught fire. Called whirlpool safety to document findings spoke with dawn. Stated this would not be a manufacturing issue. Built estimate for insulation replacement. Customer does not want to repair at this time ; ordrng 1 W10318910 (insulation), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Cleveland, OH 44120
Manny
Job Details: 10/05/2022
"Cc unit not cooling, verified and found fz door open, pulled door and theres a lot of ice in the bottom and door cant close, customer stated that icemaker bail arm had came off and unit was constantly making ice, took door off and drawers out and noticed the ice is cubes from the icemaker, steamed ice (34min)and cleared drain and reinstalled icemaker bail arm, advise customer to allow 24 to 48 hours for temps to reach set temp, and to place a water bottle in the freezer and once frozen she can load the unit."
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Painesville, OH 44077
Joe O
Job Details: 10/05/2022
"Cc: leakingCustomer stated unit leaks during the wash cycle, with larger loads. Customer stated smaller loads do not leak. Found unit splashing from detergent dispenser enough to allow a puddle to form on the left front of machine. Found unit leaking down the side of tub from tub ring. Spoke with BJ, he stated he seen a lot of these wher they would leak from the tub ring. Needs tub ring; ordrng 1 WPW10550152 (ring-tub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2727DS01
Near Mentor, OH 44060
Jason N
Job Details: 10/05/2022
"Installed console control using customer supplied part. Ran functionality tests. All functions working properly, no faults. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Elyria, OH 44035
Marie V
Job Details: 10/05/2022
"Replaced compressor and drier. Ran nitrogen and tested for leaks. None. Filled up unit with r600, 56oz. Unit has good frost pattern, and stared cooling. Op test okAdvice cust to allow 24 hours for unit to get to recommended temperatures."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Westlake, OH 44145
Gabriel P
Job Details: 10/05/2022
"Replace adjuster kit,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Novelty, OH 44072
Corina B
Job Details: 10/05/2022
"CC that the u it is not holding temperature. Unit was unplugged when arriving. Ran step 38 and 39 148-150 watts. Called BJ, unit is not turning on Cust had a oryan board. Replaced the board, unit still will not turn on. Will need the main control. ; ordrng 1 W11333076 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Parma, OH 44130
David R
Job Details: 10/05/2022
"Replaced dispenser. Tested, opening and rinse aid dispensing. Good. Op Test Ok"
We serviced a
KITCHENAID RANGE
Model KOCE500ESS05
Near Solon, OH 44139
Brian M
Job Details: 10/05/2022
Cc of error Found error for over temp Ran test bake to 400 no issue found at this time Advised on thermostat and control replacement if issue returns ; ordrng 1 W10859573 (sensor) and 1 W11179310 (cntrl-elec) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Brook Park, OH 44142
David R
Job Details: 10/05/2022
Cc unit making banging noise. Found drain hose hitting washer in spin. Moved washer a couple inches from wall and zip tied drain hose. Advised can also use styrofoam to brace hose. Unit is good. Op Test Ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW3A
Near Perry, OH 44081
Joe O
Job Details: 10/05/2022
Installed ui and console. Tested. Op test ok
We serviced a
SAMSUNG DRYER
Model DV42H5000W/A3
Near Cleveland, OH 44124
Manny
Job Details: 10/05/2022
"Cc unit making a low grinding noise, verified and sounds like bad pulley, took unit apart and pulley is hard to spin and lots of gunk buildup, replaced pulley with TS#DC93-00634A ran test opt test ok; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW1
Near Mentor, OH 44060
Jason N
Job Details: 10/05/2022
Installed ice maker. Ran manual harvest test cycle. Ice maker indexed and filled mold with water. Op test good.
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS05
Near Novelty, OH 44072
Corina B
Job Details: 10/05/2022
CC that the unit is not holding temperature. Ran diag no codes. Started a bake at 350*. Temperature is staying at 350*. Working as designed . Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KURR204ESB00
Near Solon, OH 44139
Brian M
Job Details: 10/05/2022
Cc about door not closing and then a leaking insideFound unit pushed to far into cabinet pulled out door now Closes Advised That having the door open can cause frost build up and may have caused the leak Advised to Watch
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/05/2022
Arrive at customer explain him all over again what hes doing wrong and he say hes chemo and he forgets what I told him so end up writing the information i provided on washer door so he can remember still call whirlpool to document spoke to bruce unit working as design
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Westlake, OH 44145
Gabriel P
Job Details: 10/05/2022
"Right console this time Replace console,opt test ok"
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Perry, OH 44081
Joe O
Job Details: 10/05/2022
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/05/2022
Customer emailed pop to office Cc that filter would pop out when dispensing Could not duplicate issue Advised to watch If issue returns possibly a valve issue or filter issue ; ordrng 1 WPW10394053 (housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Rocky River, OH 44116
Marie V
Job Details: 10/05/2022
"Cc that the unit is leaking from freezer. Confirmed. Found drain tube got completely covered inside from the insulation on refrigerator. Added a piece of 5/16 water line through, use cup with water to make sure it worked. Is working good. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Rocky River, OH 44116
Marie V
Job Details: 10/05/2022
Replaced all lights . Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/05/2022
Cc door no level and door on the left doesnt close like the right Leveled unit and advised that the left door does not seal like the right due to the mullion heater Its the way its design
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Cleveland, OH 44113
Corina B
Job Details: 10/05/2022
Replaced the bulb and socket. Opt test ok
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Cleveland, OH 44111
Manny
Job Details: 10/05/2022
"Replaced valve, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model AGR6603SFS2
Near Euclid, OH 44123
Corina B
Job Details: 10/05/2022
CC that the burners all click when igniting. Confirmed. Advised cust this is normal to every burner to spark when lighting the cooktop burner. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Parma Heights, OH 44130
David R
Job Details: 10/05/2022
"Cc had questions about water level and machine washing clothes. Washer moved into house recently and was customers brothers machine. Advised customer to use recommended HE detergent with newer machines. Ran through diagnostics errors, overloading error codes. Ran through test mode, all components are working properly. Ran a bedding cycle with deep fill on. Good, nice height. Showed customer water level. Let customer know about loading and not stuffing clothes. Water level will be higher with choosing different cycles plus different options. Also if sitting and watching unit, can go through slow/fast agitation or spin at certain points. Good. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model WTW5000DW3
Near Parma, OH 44134
David R
Job Details: 10/05/2022
"Cc unit not working or draining. Found control will not come on when selecting cycles. Looked underneath unit. Either a flood or water piling up on floor occurred. All electrical components are rusted and showing signs of electrical damaged. Had to unplug the motor, cap, shifter, belt and drain pump in order for control to come out. Parts are shorting control. Will need motor, cap, drain pump and cam, can replace shifter on return that was already ordered out.; ordrng 1 W11399437 (Drain pump) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 10/05/2022
"Cc unit display not working correctly. Found only a couple buttons are lighting up and working. For the ones that arent working, just making sound. Looks like on parts list the panel comes with the UI. Ordering. ; ordrng 1 W11416788 (Panel, includes UI.)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Shaker Heights, OH 44122
Jason N
Job Details: 10/05/2022
Cc unit upper rack coming offFound upper rack adjuster broken on left side. Replaced upper rack adjusters using customer supplied pre Id parts. Upper rack op test good.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Ashtabula, OH 44004
Joe O
Job Details: 10/05/2022
Cc: not advancingFound error codes f7e5(shifter fault). Manually tested agitate and spin. Unit is shifting. Checked harness for loose connection. No loose connections. Ran auto test. Unit shifting. Ran quick wash and drain and spin. Could not duplicate issue. Op test ok
We serviced a
MAYTAG WASHER
Model MTW5770TQ0
Near Shaker Heights, OH 44122
Marie V
Job Details: 10/05/2022
Replaced timer and switch. Found that cam agitator was stripped. Replaced from surplus . Tested unit. Is advancing properly. Op test ok.; used 1 285811 (Cam agit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Streetsboro, OH 44241
Brian M
Job Details: 10/05/2022
Installed control Advised to watch for about 72 hours
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Cleveland Heights, OH 44118
Manny
Job Details: 10/05/2022
"Cc unit not heating properly needs calibration, ran bake to 350 unit got to 320 calibrated to +10 degrees ran bake unit got to 357 flame goes off when unit reaches 345 flame comes back on, unit is heating properly, advise customer to allow at least 10 extra minutes after oven has preheated, she asked why, explained that the unit looses temperature when the door is open, she wanted me to look at the front burner that wasnt turning on, the screws loose, fasten screw and used, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near North Royalton, OH 44133
David R
Job Details: 10/05/2022
"Cc unit not starting up, will select options and press start, start button will just blink, will reset power and unit will work one time, then do the same thing where the power button will blink and not start cycle. Unplugged unit. Went to power box and unhook power to unit and put wires back together. Went and took off all wires from control and put back on tightly. Ran diagnostics, had a door switch F5E2 error. All buttons working correctly. Unit is functioning normal. Unit is working properly as of today**if happens again, would advice to to change main control and door switches."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04 N$
Near Euclid, OH 44132
Corina B
Job Details: 10/05/2022
"CC that the unit is not making ice. Confirmed. Checked the wires at the door, good. Found the John guest fitting dripping, re seated the fitting. Cycled the ice maker, filled in diagnostic. Replaced the ice maker. Cycled ice maker. Opt test ok"
We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/05/2022
"Installed thermal fuse. Ran dryer op test, good heat and tumble. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Conneaut, OH 44030
Joe O
Job Details: 10/05/2022
Installed evap fan motor. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Shaker Heights, OH 44122
Marie V
Job Details: 10/05/2022
Cc that the lights are out and it stared with the freezer light. Replaced freezer light. Op test ok
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Ravenna, OH 44266
Brian M
Job Details: 10/05/2022
Cc unit not spinning Found lid lock not functioning Ran diagnostics all other functions workNeeds lid lock ; ordrng 1 WH08X32697 (Lid lock) and 1 SHIPPING (shipping and handling)
We serviced a
KENMORE RANGE
Model 79078520403
Near Euclid, OH 44132
Corina B
Job Details: 10/05/2022
CC that the oven is not heating. Confirmed. 0 amps 120 volts to the igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Conneaut, OH 44030
Joe O
Job Details: 10/05/2022
"Cc: not advancing, long cyclesFound error codes f0e2(over suds). Ran manual fill testing water. Found manual cold valve 1 is dispensing hot water, cold valve 2 is cold, and hot dispensing cold water, hot and cold are not reversed. Needs controlControl out of stock. Office to reschedule ; ordrng 1 W11322883 (cntrl-elec)"
We serviced a
KENMORE REFRIGERATOR
Model 25370343410
Near Windham, OH 44288
Brian M
Job Details: 10/05/2022
Cc sy er error Found unit running but no fans Powered cycle unit unit started up and fans running Found rear of unit leaking from icemaker evap this is not repairable
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rome, OH 44085
Brian M
Job Details: 10/05/2022
"Cc unit not spinning Found gearcase stripped out Gearcase stripped out tub hub and gear shaftNeeds gearcase , hub and agitator ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11550891 (Agitator) and 1 W10528947 (drive hub kit) and 1 SHIPPING (shipping and handling)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Conneaut, OH 44030
Joe O
Job Details: 10/05/2022
Installed control and valve. Ran auto test. Op test ok
We serviced a
GE MICROWAVE
Model PVM9195DF1CC
Near Painesville, OH 44077
Jason N
Job Details: 10/05/2022
Cc unit not heating Found door is not closing and making both switches. Upper secondary switch is broken away from switch holder. Unit will need holder and upper secondary switch replaced. Customer declined repair. Estimate only. ; ordrng 1 WB24X829 (Switch) and 1 WB14X10051 (Switch holder)
We serviced a
AMANA RANGE
Model AGR6603SFS4
Near Willoughby, OH 44094
Corina B
Job Details: 10/05/2022
Replaced the igniter and spark module. Burner lights. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Ashtabula, OH 44004
Joe O
Job Details: 10/05/2022
"Cc: not coolingFound unit in garage. Found unit is not building a full frost pattern. Compressor only pulling .5 amps. Needs compressor, evaporatorCustomer does not want to repair at this time ; ordrng 1 W10507884 (compressor) and 1 W11459354 (Evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Jefferson, OH 44047
Brian M
Job Details: 10/05/2022
Installed drain pump OP Test Ok ; ordrng 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model LTE5243DT3
Near Cleveland, OH 44114
Manny
Job Details: 10/05/2022
"Replaced lid switch, opt test ok"
We serviced a
GE REFRIGERATOR
Model GTH18gbddrww
Near Painesville, OH 44077
Jason N
Job Details: 10/05/2022
Installed evaporator fan motor. Op test good.