Dan H.

WOD51EC0AB01 WHIRLPOOL WALL OVEN ustomer complaint that oven temperatures are off, started bake in upper and lower ovens for 350 degrees, temperature after 20-25 minute preheat at 427 degrees(upper) and 409 lower, unable to adjust offset low enough to correct, unit needs control and oven temperature sensors ; ordrng 1 W10803217 (cntrl-elec) and 2 WP74008369 (sensor- ov)s, schdld next appmnt for 1/30 TU

Tim G.

JES9900BAS WHIRLPOOL RANGE Replaced rf burner and switch, op test good. ; Job Cmpltd

Jeff M.

MDB4949SDE3 MAYTAG DISHWASHER , Installed new part unit op tested good ; Job Cmpltd

Paul H.

WFE515S0ES1 WHIRLPOOL RANGE Customer preheated to 400F when we were on our way, checked temps in oven, avg is 402F, this is good, concerned about cooktop getting hot while baking, is occurring on left side, this is where oven vents out, took some temps on cooktop, highest was 116F this is in tolerance, explained to customer; Job Cmpltd

Jeff M.

MVWB835DW1 MAYTAG WASHER The unit had a overload code. I cleared the code recalibrated machine through all the testing I was unable to find the squeaky sound. Op tested good; Job Cmpltd,

Jeff M.

665.13255K114 KENMORE DISHWASHER The diverter motor is leaking customers very unsure if he wants to repair. Estimate only; ordrng 1 W10537869 (motor),

Tim G.

KRFF302ESS01 KITCHENAID REFRIGERATOR Complaint that the unit makes a lot of noise when running. Unit not running when arrived. Tech adjusted temps to get unit to turn on. Unit started up and found the damper motor to have failed causing the sound. Tech adjusted damper to halfway open and unplugged to stop the sound until replaced. Ordering damper. Tech also found no water supply to unit and the ice maker in the on position also causing some of the unwanted sounds. Tech unplugged the ice-maker power to prevent sounds. ; ordrng 1 WPW10594329 (control), schdld next appmnt for 1/30 TUE

Dan H.

11073952101 KENMORE DRYER Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good ; used 1 WP3390719 (THERMAL FUSE) Job Cmpltd

Paul H.

NED4655EW1 AMANA DRYER Replace dryer main kit,and shaft and bulkhead,ran a cycle opt was good ; Job Cmpltd

Macaulay G.

WHIRLPOOL DISHWASHER F34703328 eplaced drain pump. Fill and drains ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Brian B.

KITCHENAID REFRIGERATOR KRFF707ESS01 Arrived part was not correct, reordered and rescheduled customer, please put customer on cancellation list . Office to order parts spoke to Shawn about it ; ordrng 1 W10830288 (LED BOARD), schdld next appmnt for 1/30 TUE !,

Robert A.

MAYTAG WASHER MVWB880BW0 Installed bearing kit, ran diagnostic cycle, op test ok; Job Cmpltd,

Corina B.

WMH31017FS0 WHIRLPOOL MICROWAVE Unit was not plugged in when arriving. Replaced the harness. Optest ng. No power going to control. Removed the cover found the thermal fuse is open. Ts fuse is shattered. Called SM to order parts.; ordrng 1 W10138793 (fuse), used 1 W10138793 (FUSE, MICROWAVE) from stock, schdld next appmnt for 1/30 TUE

Dan H.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Installed new control, op test good ; Job Cmpltd

Macaulay G.

AMANA REFRIGERATOR ASI2575FRB00 Found no issues with cooling of refrigerator. Explained cooling process to customer.; Job Cmpltd,

Paul H.

KSEG950ESS0 kitchenaid rangeReplaced main control and cooling fan, preheated to 350F, is all good, heated fine no errors.;

Macaulay G.

WHIRLPOOL REFRIGERATOR WRF555SDFZ01 Replaced left fresh food door. Ice dispenses now. Tested ok.; Job Cmpltd,

Chad P.

KMHC319ESS0 kitchenaid microwave , Installed interlocks. Op test ok. ; Job Cmpltd

Macaulay G.

MAYTAG REFRIGERATOR MFI2570FEZ00 Turned water on to refrigerator. Water immediately started to pour from icemaker. Disconnected icemaker and connectors to valve but still pouring water. Valve is seized open. Office to order water valve.; ordrng 1 WPW10312696 (water inlet valve), schdld next appmnt for 1/29 MON 1-4

Macaulay G.

WHIRLPOOL WASHER CAE2793BQ0 Found gear case grinding. Needs replaced as well as the main seal. Collected service call. Customer is tax exempt. Customer will submit price of repair to necessary department and inform us on whether or not to repair.;

Macaulay G.

IKEA DISHWASHER IUD7070DS3 Issue for customer was periodically not turning on. Found hot wire to dishwasher power was loose in junction box. Repaired connection. Tested ok.; Job Cmpltd,

Brian B.

MAYTAG WASHER MVWB835DW1 CC that machine sometimes not spinning good. Ran diag, fault code for overload condition. Also, hot and cold water lines reversed. Corrected hoses. Ran calibration, auto test and drain and spin. All functions normal. Op test ok.; Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRF736SDAM14 Found machine at 65 deg in ff and freezer. UI working, but no other function is working. Entered diag, no response on any step. Pulled machine out and reset all connectors on main board. Reset power. All functions came back on. Advised customer to monitor and place another call if problem returns. Office to pre ID main board if problem comes back.; Job Cmpltd,

Corina B.

GSF26C4EXB02 WHIRLPOOL REFRIGERATOR Replaced the control. Brought core back for return. Optest ok. ; Job Cmpltd

Corina B.

WDT720PADM2 WHIRLPOOL DISHWASHER Replaced the control. Optest ng. Checked the wires to the motor, open. Will need a new pump and motor. Called SM to order part. ; ordrng 1 WPW10671941 (pump&motor), schdld next appmnt for 1/30 TUE

Brian B.

WHIRLPOOL REFRIGERATOR WRF757SDEM01 Cc lights are out in ff freezer, ran door switch Diagnostics, checked voltage at Aurora board, no output from P1-1 to P1-4. Needs Aurora led board replaced customer request that she get 8am appointment office to order parts ; ordrng 1 W10830288 (LED AURORA BOARD), schdld next appmnt for 1/30 TUE 8 am,

Brian B.

WHIRLPOOL REFRIGERATOR WRF990SLAM00 Placed valve in home position removed Freon, Replaced FF Evap and drier, added 5.5oz of Freon , pulled vac 30inch held for 10 min, ; , Job Cmpltd, saved tckt [SdLink

Robert A.

KITCHENAID WALL OVEN KODE500ESS02 Found ui missing, received temp sensor instead of ui panel needs panel Cust request am; ordrng 1 W11086141 (UI PANEL), schdld next appmnt for 1/26 FRI ! [**],

Robert A.

FRIGIDAIRE REFRIGERATOR FGHB2866PFJA Installed auger motor, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL WASHER WTW7000DW0 Installed ui and mcu, ran diagnostics, op test ok; Job Cmpltd,

Robert A.

MAYTAG WASHER MVWB8350W3 Installed valve asm, tested unit, op test ok; Job Cmpltd,

Dan H.

KUDC10FXSS5 KITCHENAID DISHWASHER Installed new user interface, op test good ; Job Cmpltd

Dan H.

GSD4000N20BB GE DISHWASHER Customer complaint that spray arm needs replaced and cannot be removed, removed old spray arm and replaced with Customer supplied part# WD22X10054 op test good test good; Job Cmpltd

Dan H.

KBFS25EWMS8 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, jumped t-h on ice maker, ice maker did not start, ice maker is recieving 120vac, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd

Corina B.

GHW9400PW4 WHIRLPOOL WASHER CC that the unit will not spin. Turned unit on to a drain and spin, unit would not spin. Basket is seized. Will need new bearings, basket and tubs. Cust does not want to repair

Chad P.

KUDW03CTBL0 kitchenaid dishwasher Found units fill valve has iron deposits in it. Also, seal for rinse aid failing and causing it to leak out. Needs both replaced. Cust will be thinking on repair. Office to not order parts unless contacted.

Paul H.

MVWB865GW0 maytag washer Replaced main control, tested, deep fill working now, op test ok.; Job Cmpltd

Jeff M.

WRS325FDAW whirlpool refrigerator The door cams are worn out. The ice maker heating element is not working and forcing the ice out.The led control is failing it is strobing. ; ordrng 1 W11049959 (LOWER CAM) and 1 WP2182179 (CAM) and 1 WPW10300022 (ICE MAKER ) and 1 WPW10515058 (LED CONTROL )

Robert A.

MAYTAG DISHWASHER MDB7749SAW1 Installed panel, ran diagnostic cycle, op test ok Excessive soap in unit, need to use less soap; Job Cmpltd,

Paul H.

MVWB725BW0 maytag washer Replace the bearing,sensor and stator,ran diagnostics test all looks good ; Job Cmpltd,

Chad P.

JGRP536WP01 jennaire range Cc that unit is over cooking things. Meats are coming out with to much crust and baked items are over cooked on the outside but not done in the middle. Ran bake and 350 and let heat cycle. Adjusted oven by 20f lower. Advised to use as normal and to calibrate as needed. Op test ok.

Chad P.

WRS325FDAM04 whirlpool refrigerator Found food item stuck under lower basket. Removed. Op test ok. ; Job Cmpltd,

Chad P.

MHW5500FW1 maytag washer Installed control and pressure switch. Op test ok. ; Job Cmpltd

Chad P.

MAV7600AWW whirlpool washer Found hose from tub to pump has a hole in it. Needs replaced

Chad P.

WED85HEFC0 whirlpool dryer Cc that unit is not either shutting down and not drying in a matter of a few minutes or it continue to run for hours. Venting checks good. Ran timed dry. Unit is heating to temp correctly. Heater checks good. All wiring and power checks good. Needs control replaced. ; ordrng 1 W10875487 (CONTROL),

Jeff M.

WMH53520CS6 whirlpool micro oven Installed new part unit op tested good ; Job Cmpltd

Paul H.

ADB1400AGW0 amana dishwasher Replaced dispenser, ran diagnostics cycle, op test ok.; Job Cmpltd,

Paul H.

MGDB765FW0 maytag dryer Checked moisture sensor from board with damp rag test, no continuity, tried cleaning, no joy, ordering strips and harness; ordrng 2 WP3387223 (electrode)s and 1 WP3406653 (harns-wire)

Corina B.

JFC2089HES JENN-AIR REFRIGERATOR Replaced the control board. Cust bought control, himself. Optest ok. ; Job Cmpltd

Dan H.

KUDS35FXSS5 WHIRLPOOL DISHWASHER Customer complaint that unit is leaking and upper rack is falling off, started normal wash cycle,found unit leaking from door seal, upper rack adjusters are broken, installed new door seal and upper rack adjusters, op test good ; used 1 W10300924V (SEAL), and 1 W10712394 (ADJUSTER (SET OF 2) from stock, Job Cmpltd

Paul H.

WTW5600XW0 whirlpool washer Replace main valve,and dispenser,ran diagnostics test all good ; Job Cmpltd

Jeff M.

WFE515S0EW1 range whirlpool Installed new part unit op tested good ; Job Cmpltd

Jeff M.

WFW75HEFW0 whirlpool washer I found a lot of hair plugging the Bellow ; Job Cmpltd

Jeff M.

WDT730PAHZ0 whirlpool dishwasher The unit was not filling. The unit worked for me. I let it run for a few mins op tested good ; Job Cmpltd

Jeff M.

KDTM354DSS4 kitchenaid dishwasher , Installed new part unit op tested good ; Job Cmpltd,

Corina B.

WFE770H0FZ0 WHIRLPOOL RANGE CC that the door is hard to open. Removed the door and found the screws that hold the hinges in place were backing out. Tighten the screws and used silicone on the hinges, door opens smoothly. Heated oven to 350. Optest ok. ; Job Cmpltd

Dan H.

NGD4655EW2 AMANA DRYER Installed new thermal cut off kit, op test good ; Job Cmpltd

Dan H.

WMH31017FW0 WHIRLPOOL MICRO OVEN Installed new cams and switches, op test good ; Job Cmpltd

Corina B.

WED49STBW1 WHIRLPOOL DRYER Replaced the parts listed. Optest ok. ; Job Cmpltd

Chad P.

WRF767SDEM01 whirlpool refrigerator Led power supply replaced. Op test ok. ; Job Cmpltd

Chad P.

MVWX655DW1 whirlpool washer Installed control. Op test ok. ; Job Cmpltd

Paul H.

MVWB835DW1 maytag washer Replace the control board,and the user interface,ran a diagnostics test,is good ; Job Cmpltd,

Paul H.

MEDC215EW1 maytag dryer Level the dryer,ran a cycle and everything seems to be functioning correctly, opt test ok; Job Cmpltd

Jeff M.

MVWC565FW1 washer maytag The unit has two shifter fault codes. I replace the shifter unit test fail. Need to control; ordrng 1 W11162438 (CONTROL )

Eric M.

WFG505M0BB0 WHIRLPOOL RANGE Customer complaint of f1 error code, confirmed, unit needs new control and oven temperature sensor, part recieved was console not control, ordering control; ordrng 1 WPW10556710 (cntrl-elec BLK), schdld next appmnt for 1/29 MON

Macaulay G.

KITCHENAID DISHWASHER KDFE104DWH4 Replaced left and right top rack rails. Top rack pushes in completely now.; Job Cmpltd,

Jeff M.

KRMF706ESS01 kitchenaid refrigerator Installed new part unit op tested good ; Job Cmpltd,

Macaulay G.

WHIRLPOOL MICRO OVEN WMH31017FS0 Replaced wire harness with door switches. Tested ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL REFRIGERATOR WRT311FZDW01 Door gasket beginning to stretch out at bottom. Replaced door gasket. Used steamer to straighten gasket. Seals ok.; Job Cmpltd,

Brian B.

KITCHENAID REFRIGERATOR KSSO48QTX00 Replaced dispenser control. Tested unit. Op test ng. Ice pad not working on board. Called whirl TL, TJ, 7721097439. Placed dispenser into diag. Ice pad not working. He said new board is bad, but that there are other problems. Checked voltages on core board. Only have 9v. He said diag on these older machines are not real good and that we can also have a bad stepper motor and smart valve. Will order all parts and only use the ones that are neccassary. Brought back defective part for return. Will not charge customer any more money until return.; ordrng 1 W10876668 (SMART VALVE 9553) and 1 WP2318054 (CONTROL BOARD 10992) and 1 WPW10151237 (DISP BOARD 29590) and 1 WPW10205979 (ICE MOTOR 3886), used 1 SHIPPING (SHIPPING A

Brian B.

JENN-AIR RANGE JES9750CAB00 Replaced RF burner switch. Tested burners. Op test ok.; Job Cmpltd,

Robert A.

FRIGIDAIRE REFRIGERATOR LGHB2867PF7A nstalled ui, valve and i/m, ran diognastics, good, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd,

Robert A.

MAYTAG DRYER LDG8506AAE Installed blower wheel, op test ok; Job Cmpltd,

Robert A.

MAYTAG MICROWAVE MMV4205BAB Found disp dim, parts not lite, tested unit not heating, transformer receiving power, ribbon cab,e brittle, needs mag, diode ,and control; ordrng 1 DE91-70063D (DIOD) and 1 WPDE94-01386A (CLOCK) and 1 WPW10126786 (MAG), schdld next appmnt for 1/29 MON ! [**],

Corina B.

WRV986FDEM01 KITCHENAID REFRIGERATOR CC that the unit is not cooling. Ff and fz 63. Compressor will not start. Removed the start device, used the jumper box compressor did not turn on. Will need a new compressor. Called SM to order part. ; ordrng 1 W10286069 (drier-uv) and 1 W10832994 (compressor), schdld next appmnt for 1/29 MON

Corina B.

WMH53520CW4 WHIRLPOOL MICROWAVE Replaced the harness. Optest ok. ; Job Cmpltd

Corina B.

WMH31017FB0 WHIRLPOOL MICRO OVEN Replaced the harness. Optest ok. ; Job Cmpltd

Dan H.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Customer complaint that fresh food section evaporator froze solid, customer defrosted fresh food section evaporator with hair dryer , found fresh food section evaporator thermistor installed in wrong position, installed in correct position , op test good ; Job Cmpltd

Dan H.

KFGG500ESS0 KITCHENAID RANGE Customer complaint that oven does not heat passed 250 degrees, found unit set to Celsius, changed temperature units to Fahrenheit, started bake for 350 degrees, temperature after preheat at 352 degrees, unit is operating as designed ; Job Cmpltd

Dan H.

MEDC215EW1 MAYTAG DRYER Customer complaint that unit is not drying clothes, started normal dry cycle, unit is heating, found outside vent clogged with lint, restricting air flow, cleared, good air flow now, unit is operating as designed ; Job Cmpltd

Macaulay G.

MAYTAG DRYER MEDB755DW2 Replaced thermal fuse from truck stock. Advised to to check vent. May be frozen.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,

Macaulay G.

MAYTAG DRYER MEDX655DW1 Tested dryer. Tested ok. Advised customer about vent cleaning. ; Job Cmpltd

Macaulay G.

JENN-AIR REFRIGERATOR JFFCC72EFS00 Replaced water pad, ice pad, and shield. Tested ok. ; Job Cmpltd,

Dan H.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Customer complaint of grinding noise, confirmed, noise is coming from evaporator fan, unit needs new evaporator fan motor ; ordrng 1 WPW10276647 (motor-evap), schdld next appmnt for 1/29 MON

Dan H.

WRT311FZDT00 WHIRLPOOL REFRIGERATOR Installed new rollers, op test good ; Job Cmpltd

Dan H.

RBS245PRS00 WHIRLPOOL WALL OVEN Installed control and oven temperature sensor, op test good ; Job Cmpltd

Dan H.

RBS245PRS00 WHIRLPOOL WALL OVEN Installed control and oven temperature sensor, op test good ; Job Cmpltd

Corina B.

WDT720PADM2 WHIRLPOOL DISHWASHER Replaced the parts listed. The end tab is missing will need a new stop tab. Called SM to order part. Cust can install part. ; ordrng 1 WPW10082861 (stop)

Corina B.

WDF330PAHW0 WHIRLPOOL DISHWASHER CC that the dishes are not coming out clean. Started a normal cycle have 4 cups on the top rack, filled with water. Advised cust to run the hot water in the sink before starting the dishwasher and to clean the filter out once a month. Optest ok. ; Job Cmpltd

Corina B.

KRFF302ESS01 WHIRLPOOL REFRIGERATOR CC that the Im make 2 batches of ice then stopped. Jumped t to h unit cycled and filled. Optest ok. ; Job Cmpltd

Corina B.

MVWC6ESWW0 MAYTAG WASHER CC that the unit will fill and drain the does not rinse or spin. Ran an express load with towel unit filled and agitated advanced the timer and unit drain and spun. Will need a new timer. Cust does not want to repair at this time: Job Cmpltd

Corina B.

WFG320M0BW WHIRLPOOL RANGE CC that the light does not work inside the oven. Checked the bulb, good. Removed the back panel. Checked the bl and WH wires for voltage, 0 volts. Ohmed out the wires 23ohms. Will need a new control. Called SM to order part. ; ordrng 1 W11113908 (CONTROL WHITE), schdld next appmnt for 1/26 FRI

Corina B.

MVWX655DW1 MAYTAG WASHER CC that the unit is not finishing a cycle. Ran diag long fill no fill. Ran manual test for cold water. No water. Will need a new dispenser. Used off of t/s. ; ordrng 1 W11127357 (WATER VAVLE), schdld next appmnt for 1/30 TUE

Corina B.

KDTE254ESS KITCHENAID DISHWASHER Replaced the dispenser. Advised cust to run the hot water in the sink before starting the dw and showed how to clean the filter out. Ran calibration. Opok ; Job Cmpltd

Chad P.

KHMS2050SSS0 kitchenaid microwave , Installed insterlocks. Op test ok ; Job Cmpltd

Chad P.

WRF560SEYB05 whirlpool refrigerator Defrosted water tank again. Ff temps check good. Advised for the next few hours to run a picture or two of water through the dispenser to prevent it from freezing; Job Cmpltd,

Chad P.

WTW8240YW0 whirlpool washer Tech not unable to remove basket. Worked on it for over 45 min. Needs basket and tub. Tech did not reschedule as extra auth will be required. ; ordrng 1 W10381078 (outer tub) and 1 W10549509 (basket)

Chad P.

GHW9150PW1 whirlpool washer Found fill valve weak and letting water in when not calling for it. Needs valve replaced. ; ordrng 1 WP8181694 (VALVE),

Paul H.

WFW92HEFC0 whirlpool washer Replaced pump,ran diagnostics test ; Job Cmpltd

Corina B.

MAYTAG WASHER MVWC400XW4 CC that the washer is loud in a wash cycle. Ran diag F7E1 – BASKET SPEED FAULT. Cleared codes. Ran manual spin and agitate. Checked underneath everything is good. Checked wires on j16 1-2 pins 2.5 ohms. Checked j16 1-2 120 volts. Calibrated unit. Ran a normal load and then a drain and spin. Optest ok. ; Job Cmpltd,

Corina B.

MAYTAG WASHER MVWC400XW4 CC that the washer is loud in a wash cycle. Ran diag F7E1 – BASKET SPEED FAULT. Cleared codes. Ran manual spin and agitate. Checked underneath everything is good. Checked wires on j16 1-2 pins 2.5 ohms. Checked j16 1-2 120 volts. Calibrated unit. Ran a normal load and then a drain and spin. Optest ok. ; Job Cmpltd,

Corina B.

MAYTAG WASHER MVWC415EW2 CC that there is lint on clothes and does not go threw the cycles. Advised cust to use 1/2 to 1 tablespoons of detergent with well water. No service pointer on lint. Checked in between the basket, clear. Ran diag F8E1 – NO FILL, LONG FILL, F0E4 – HIGH WATER TEMPERATURE – RINSE CYCLE ran a manual test, cleared codes. hot and cold hoses are correct. Ran a normal cycle checked the wash temps, good. Ran a rinse and spin. Optest ok.; Job Cmpltd,

Dan H.

WHIRLPOOL RANGE WGE745C0FE00 Customer complaint of f3e0 error code, confirmed, oven temperature sensor resistance is with range unit needs new control; ordrng 1 W10877730 (cntrl-elec), schdld next appmnt for 1/29 MON !,

Dan H.

KITCHENAID REFRIGERATOR KSSS36QDW04 Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7oz of r134a, op test no good, found heat exchanger cap tube, clogged, reordering heat exchanger ; ordrng 1 WP2003001 (exchanger), used 3 W10890099, 1 W10890121, 1 W10890124, 1 W10890126, and 1 WPW10143759 (DRIER) from stock, schdld next appmnt for 1/29 MON ! [***],

Robert A.

WHIRLPOOL RANGE SF365PEGT7 , F3e2 over temp, tested sensor, tested good, needs control and sensorControl showes nla; ordrng 1 8273802 (CONTROL210.41 NLA) and 1 WP8273340 (SENSOR86.84), used 1 SHIPPING (SHIPPING AND HANDLING)

Macaulay G.

MAYTAG DISHWASHER MDB7749SBM2 Replaced sump assembly and drain pump. Tested ok.; Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRF989SDAE00 Cc no water or ice dispensing, found ff user interface to be not working, followed service bulletin W10666199, disconnected board and ice and water function returned. Needs deli user interface and board replaced... office to order parts , , ; ordrng 1 WPW10732686 (DELI USER INTERFACE / BOARD), schdld next appmnt for 1/31 WED

Brian B.

WHIRLPOOL REFRIGERATOR WRF989SDAE00 Cc no water or ice dispensing, found ff user interface to be not working, followed service bulletin W10666199, disconnected board and ice and water function returned. Needs deli user interface and board replaced... office to order parts , , ; ordrng 1 WPW10732686 (DELI USER INTERFACE / BOARD), schdld next appmnt for 1/31 WED

Brian B.

WHIRLPOOL WASHER WTW5000DW replaced suspension rods. Ran diag and test cycle. Op test ok.; Job Cmpltd,

Chad P.

FPBS2777RF6 frigidaire refrigerator Installed filter. Found upper ice maker will not cycle. Has power. Needs I.m. Replaced. ; ordrng 1 243297606 (ice maker)

Robert A.

WHIRLPOOL DISHWASHER WDT710PAYM0 Inspected unit found wires in junction box shorted, see pic Repaired, ran diagnostic cycle, op test ok; Job Cmpltd,

Paul H.

RTW4516FW1 roper washer Not advancing,drain slow,check pump,removed debris,test it op test ok; Job Cmpltd,

Paul H.

WMH31017FS whirlpool microwave Replacing harness ,open and close the door multiple times and it was good ; Job Cmpltd

Jeff M.

WMH31017FB0 whirlpool microwave The upper cam cam Apart I reassembled the cam unit op tested good.; Job Cmpltd,

Chad P.

KRMF706ESS01 whirlpool refrigerator Found high side line cracked above braze joint. Large amount of oil on floor. Needs compressor replaced and line repaired. Cust not happy and wants unit replaced. He will contact dealer and if they replace it he will let the office know. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10832994 (COMPRESSOR),

Jeff M.

KDPE234GPS0 kitchenaid dishwasher The sump is seized up it’s receiving 120 V AC needs new sump motor; ordrng 1 W11085683 (SUMP)

Jeff M.

Paul H.

KGRS303BSS1 kitchenaid range Adjusted offset it was heating 370 on a 350 temperature ; Job Cmpltd

Paul H.

WRS571CIDM01 whirlpool refrigerator Replaced icemaker, cycled and filled, op test ok ; Job Cmpltd,

Macaulay G.

KITCHENAID SXS REFRIGERATOR KSRG22FKBT01 cemaker assembly needs replaced. Attempting to find parts. Customer paid service call plus tax.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Cllctd $97.15 Check # 5262, schdld next appmnt for 1/26 FRI !,

Brian B.

WHIRLPOOL WALL OVEN KEBS278DSS6 Removed door. Replaced hinges. Reassembled door. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Robert A.

ELECTROLUX RANGE E36DF76GPS5 Installed parts losted, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Paul H.

KEBC208KSS02 kitchenaid wall oven Ran oven at 350F, issue with cooling fan, some noise while we were present, but not as bad as customer usually experiences, quoted WP4455334 blower

Paul H.

KRFC704FBS00 whirlpool refrigerator Unit has symptoms of pointer W11033419B, version is 4.0.0, should be 6.0.0 or higher, ordering control kit and Evap cover, these are the only parts needed from pointer; ordrng 1 W11167902 (COVER) and 1 W11169516 (CONTROL)

Paul H.

KDFE204EWH4 kitchenaid dishwasher Test unit,washing fine,ran diagnostics test no errors ; Job Cmpltd

Jeff M.

WGD92HEFC0 whirlpool dryer Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

WMH53520CS6 whirlpool microwave Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

JDS8850AAS whirlpool cook top , Machine has a runway temp need main control n sensor. The parts are discontinued. Customer is very frustrated refused pay the Service call because she told me that this could’ve been avoided if we just looked up before sending us out.

Jeff M.

GFSS6KKXASS ge refrigerator The drain is frozen but the back panel won’t come of in 1 peace needs the back panel just to case it does break; ordrng 1 WR60X10272 (evap cover asm)

Jeff M.

AMV2307PFS0 amana micro oven Installed new part unit op tested good. But the light won’t turn off the relay stinking needs new controls; ordrng 1 W10849846 (CONTROL ) and 1 W10918931 (UI),

Chad P.

KUIX305EWH0 kitchenaid ice maker Found compressor failed. Needs replaced. Gave est. they will be contact their boss to see if they want it repaired. Office to not order parts unless contacted. ; ordrng 1 W10823815 (COMP)

Chad P.

MFF2558KEW whirlpool refrigerator Installed parts listed. Op test ok. ; Job Cmpltd

Chad P.

KGCT055GBL1 kitchenaid cook top Unit is working correctly at this time. Unable to duplicate.

Chad P.

SHC450000 whirlpool compactor Installed drive gear and drawer assy. Op test ok. ; Job Cmpltd,

Macaulay G.

WHIRLPOOL MICRO OVEN WMH31017FW0 , Replaced door switches with harness. And found thermal fuse open. Replaced fuse from truck stock. Tested ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,

Brian B.

KITCHENAID REFRIGERATOR KFIS29PBMS00 1/19/18 12:04: BJ there 1/19 FRI, 9:10 to 12:00, Removed freon, Replaced ff evap drier and drain pan. Vacuum to 30 inches. Held for 10 min . Charged with 5.5 oz Freon. monitored and closed system OP TEST OK ; Job Cmpltd,

Robert A.

MAYTAG REFRIGERATOR MFT2574DEM01 Ran diagnostics, tested all functions and fans, ran comp and cond fan, unable to duplicate, op test ok; Job Cmpltd,

Corina B.

MVWX655DW maytag washer CC that clothes are not getting wet. Cust is overloading the machine. Advised cust 6-8 bath towels is a normal load and 1-2 tablespoons of detergent. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd

Corina B.

NMWS336FS0 frigidaire washer that the unit had a rubber burning smell, didn't drain and there is a load noise when it's spins. Removed front panel and found rubber pieces and oil on the floor of the unit, will need a gearcase. Called SM to order part. Cust does not want to repair.

Dan H.

MDE6400AYW maytag dryer Customer complaint that drum is not turning, found belt snapped, idler pulleyis good, unit needs drive belt; ordrng 1 WP33002535 (belt 22.22),

Dan H.

MVWC565FW1 maytag washer Customer complaint that unit does not fill with water and makes noise, ran diagnostics no error codes found, customer identified noise as unit agitating, sound is normal, started normal wash cycle, unit filled to normal level, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Dan H.

WHIRLPOOL WASHER WTW8040DW Installed new suspension, op test good ; Job Cmpltd,

Dan H.

WTW7300DW1 whirlpool washer Installed gearcase and clutch per whirlpool techline, op test no good, wire harness is still good, no power coming from control to clutch, ordering control; ordrng 1 W10812422 (cntrl-elec)

Macaulay G.

WHIRLPOOL REFRIGERATOR WRB322DMBB Replaced light switch. Tested ok.; Job Cmpltd,

Macaulay G.

MAYTAG WASHER MVWX655DW1 Customer stated that unit is having issue in spin cycle. Found off balance load error in diagnostics. Cleared errors and ran through auto test, ran ok. ASo ran through drain and spin cycle, ran as it is supposed to. Advised to reduce the amount of clothes being washed and to make sure to separate around the center agitation piece. If issue happens again, make sure to pause load and redistribute clothes in the washer.; Job Cmpltd,

Brian B.

MAYTAG DRYER MEDX655DW1 Cc that dryer took to long to dry, tested line voltage 240v and 120v. Took vent off and cleaned out vent housing. Ran test cycle. OP TEST OK; Job Cmpltd, s

Robert A.

WHIRLPOOL RANGE SF368LEPQ2 c bake/broil nlt working, unable to get into diagnostics, inspected clock and ignitor bd, both have dark brown spots on them from overheating, ; ordrng 1 8190618 (BAKE BURNER ASM) and 1 W10701462 (BAKE/BROIL HARNESS) and 1 WP6610450 (CLOCK) and 1 WPW10331686 (IGNITOR BD), schdld next appmnt for 1/26 FRI ! [**],

Robert A.

WHIRLPOOL REFRIGERATOR WRX735SDBM03 Found evap drain clogged/frozen, cleared, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRX735SDBM03 Found evap drain clogged/frozen, cleared, op test ok; Job Cmpltd,

Robert A.

MAYTAG DISHWASHER MDB8959SBS2 , Found left link off, door in wrong slot of hinges, corrected, op test ok; Job Cmpltd,

Paul H.

WRF989SDAE01 whirlpool refrigerator We have frozen condensation on back wall,at icemaker adapter ,needs adapter kit ice cube are sticking together frost in dispenser shoot, separator not sealing needs replace, also ice guide is cracked, causing ice to get stuck, ordering as well; ordrng 1 W10612142 (adapter) and 1 W10830496 (air-tower) and 1 WPW10435760 (guide-ice) and 1 WPW10577864 (door-ice),

Paul H.

WRT311FZDB00 whirlpool refrigerator Took temps,FC 30,RC 32,garage 35,unit has mechanical thermostat,will not cool properly in this temperature,explained to customer,recommend heating garage or moving unit, will move to basement and have us return if problem persists, wants documented that we did not troubleshoot due to temp, stated he had same issue when unit was inside.; Job Cmpltd

Chad P.

WRT111SFDB03 whirlpool refrigerator Installed comp and charged unit. Evap frosted over and charge help. Op test ok. ; Job Cmpltd

Macaulay G.

KITCHENAID DISHWASHER KDFE104DBL2 Valve getting 120 volts but not opening completely. Control board is sending 120 vac to pump motor but motor is not cycling water to wash arms. Office to order sump and mot assembly and inlet valve.; ordrng 1 W10872255 (valve) and 1 WPW10605057 (pump and motor assy), schdld next appmnt for 1/25 THU ! [**],

Macaulay G.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 Not cooling in freezer or refrigerator compartment. Tested three way valve, tested ok. Office to order evaporator and dryer.; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer), schdld next appmnt for 1/26 FRI ! [***],

Macaulay G.

KITCHENAID REFRIGERATOR KRFF302EBS00 Icemaker not sending voltage to water valve. Office to order icemaker. Icemaker that was in van stock was damaged and needs replenished.; ordrng 1 W10884390 (icemaker), schdld next appmnt for 1/25 THU

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit turns on on its own, ran diagnostics no error codes found, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Jeff M.

FGHB2866PFJA frigidaire refrigerator Installed new part unit op tested good ; Job Cmpltd,

Brian B.

MAYTAG DISHWASHER MDB8969SDE0 Replaced left and right track and left hand adjuster. Repositioned drain hose so that it has a slope . Ran normal cycle, OP test ok ; Job Cmpltd,

Jeff M.

CAW35114GW0 crosley washer Press and hold the start button unit tested good at one point of time I think the cold water line was frozen.; Job Cmpltd,

Jeff M.

MVWC565FW0 maytag washer The machine has a control faults pressure sensor fault needs a new main control. Customer is also using non HE soap.; ordrng 1 W11116594 (CONTROL )

Corina B.

KSSS48QMX00 KITCHENAID REFRIGERATOR Replaced the freezer gasket. The ff gasket is torn at the bottom and will need a new gasket. And cust wants to order a door for the deli shelf. Called SM to order parts.; ordrng 1 WP2257617 (door-comp) and 1 WP2266903 (gasket-fip), schdld next appmnt for 1/25 THU

Jeff M.

AER5630BAS0 amana range The unit is not heating the main control is not sending power and the bake element is open ; ordrng 1 WPW10308477 (BAKE ELE) and 1 WPW10626966 (CONTROL )

Jeff M.

WFG520S0FS0 whirlpool range The oven is still turning on and turning off even when does lights I disassembled the burner igniter reassembled unit still causing an issue needs new burner igniter wiring harness this will fix it; ordrng 1 WP9758078 (BURNNER) and 1 WP9758079 (IGNITOR ) and 1 WPW1071462 (HARNESS),

Paul H.

KDTE254ESS2 kitchenaid dishwasher Customer say is leaking water,on right side,it was on level,so we level it,running a diagnostics test,look for why is filling up while using the sink so far we turn the sink water on and no sign of filling,; ordrng 1 W10872255 (valve)

Paul H.

WRB329DMBW00 whirlpool refrigerator Replaced door, no dents, good to go.; Job Cmpltd,

Chad P.

WRT518SZFM00 whirlpool refrigerator Found unit in garage. Advised on units operations and why freezer will not work correctly in the winter time. Op test ok. ; Job Cmpltd,

Brian B.

JENN-AIR OTR MICROWAVE JMW3430WS02 Found micro not working. Reset power to unit. Entered diag and cleared codes. All functions now working. Op test ok.; , Job Cmpltd,

Robert A.

GENERAL ELEC WASHER GTW330ASK0WW Found drain pump just humming, cleared, tested pump, good, filled washer, drained, op test ok; Job Cmpltd,

Macaulay G.

MAYTAG WASHER MVWB835DW0 Tested washer. Lid lock would not engage. Replaced lid lock and ran through service test mode. Tested all ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL DISHWASHER WDT720PADM1 Dishwasher not spraying when stitching to different spray arms. Drain hose also built up with debris. Office to order sump and motor assembly and drain hose.; ordrng 1 WPW10545278 (hose-drain) and 1 WPW10671941 (pump&motor), schdld next appmnt for 1/26 FRI !,

Macaulay G.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Ice maker had been recently replaced. Found that refrigerator was leaning too far forward, causing water to leak out of ice maker tray. Leveled refrigerator and tested fill in diagnostics. Tested ok.; Job Cmpltd,

Dan H.

NGD4655EW2 AMANA DRYER Installed coils, op test no good, found thermal cut off, thermal cut off was recieved broken(see pics), ordering thermal cut off kit ; ordrng 1 279769 (thermal cutoff), used 1 279769 (THERMAL CUTOFF) from stock, schdld next appmnt for 1/22 MON

Corina B.

WMH53520CS6 WHIRLPOOL MICRO OVEN CC that the unit will say open close door. Replaced the door cams from t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Dan H.

MHW5500FW1 MAYTAG WASHER Customer complaint that unit does not fill with hot water on normal cycle , Control has been replaced, customer states now that cycle times are not correct and unit still doesn’t fill with hot water, customer states whirlpool told him correct part number is w11051515, this part subs to w11201286 in marcone look up, box control came in has part number w11201286, part number on control in box is w11195087, part number installed in unit is w11195087, started normal wash cycle, called whirlpool techline spoke with Steve, ran diagnostics no error codes found, started test cycle, control is sending 120vac to hot water valve, hot water valve opened, whirlpool techline deemed unit is operating as designed file number 7720991959, customer does not agree,

Brian B.

JENN-AIR OTR MICROWAVE JMW3430WS02 Found micro not working. Reset power to unit. Entered diag and cleared codes. All functions now working. Op test ok

Robert A.

WHIRLPOOL WASHER WTW7300DW0 Cc water leaking through disp when 7nit is off, ran diagnostics, ling fill, temp sensor fault, needs valve asm; ordrng 1 W11173597 (VALVE ASM), schdld next appmnt for 1/25 THU !,

Jeff M.

WOS51EC0AS04 whirlpool range The user interface was unplugged. Customer through away the box for the main control but I do have the two controls; Job Cmpltd

Paul H.

KUDS35FXSS2 whirlpool dishwasher Check dish washer for leaking,the was putting wrong,and it was on level,we level it and put gasket the correct way and ran a test now is functioning good no leaks;

Paul H.

WED4815EW1 whirlpool dryer , Replaced drum, no damage to new, ran unit, nice and quiet.; Job Cmpltd

Paul H.

MVWC425BW0 maytag washer Ran diagnostics, f2e1 stuck key, f8e1 no fill/long fill, f0e2 over sudsing, cleared and ran auto test, water pressure/fill is fine, rest of test is fine as well, unit is cutting off, not switching from sensing to wash, needs main control; ordrng 1 W10582043 (cntrl-elec)

Corina B.

WFG320M0BS WHIRLPOOL RANGE Replaced the glass on the oven door. Cleaned the broken glass up. ; Job Cmpltd

Chad P.

MVWC350AW1 whirlpool washer Found actuator failed. Optics dead. Failed tach test. Replaced actuator and ran service test mode. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock

Chad P.

WTW5000DW0 whirlpool washer Installed GEARCASE. Op test ok. ; Job Cmpltd

Robert A.

WHIRLPOOL DISHWASHER DU1148XTPB7 Installed control and panel, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Macaulay G.

WHIRLPOOL DISHWASHER WDTA50SAHZ0 Replaced front door panel of dishwasher.; Job Cmpltd,

Macaulay G.

WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Start device is open. Replaced start device fro truck stock. Tested and cools ok.; used 1 8201786 (STARTER) from stock, Job Cmpltd,

Corina B.

KRFF302EBL01 KITCHENAID REFRIGERATOR CC that the freezer door handle is loose. Tighten the freezer door handle. Advised cust to lower the top shelf for a gallon of milk to fit, to have proper air flow. Optest ok. ; Job Cmpltd

Brian B.

AMANA DISHWASHER ADB1400AGS1 Cc that soap residue is left on dishes, found filter 100% clogged and customer not running hot water first... ran diag found unit to be hooked up to cold water ; Job Cmpltd,

Dan H.

WDT710PAYM6 WHIRLPOOL DISHWASHER Customer complaint that smoke started coming out of top of control panel, found control, harness and user interface burned, unit needs new control, harness, and user interface(gry) ; ordrng 1 W10597041 (cntrl-elec) and 1 WPW10380065 (panel-cntl) and 1 WPW10514906 (harns-wire), schdld next appmnt for 1/25 THU

Robert A.

KITCHENAID REFRIGERATOR KRFF507ESS01 Cust states that noise went away after 5-6 days Checked unit, fans good, temps good, doors sealing, ran diagnostics cycle, all tested good, no odd noises heard, op test ok; Job Cmpltd,

Macaulay G.

WHIRLPOOL RANGE WFG540H0AW1 Found no issues with any loose connections or potential issues that would cause the oven to not keep temperature. Outlet to unit still has open ground and needs to be corrected by electrician.; Job Cmpltd,

Macaulay G.

WHIRLPOOL WASHER LA5668XTW0 Installed gear case and basket drive. Replaced motor and capacitor. Ran test cycle. Op test ok see Mac’sPVR; Job Cmpltd,

Brian B.

WHIRLPOOL OTR MICROWAVE UMV1160CW2 Found unit not heating. 120v across primary trans winding. Will need new magnetron and diode. Did not repair. Customer will call cons assist to see if they will cover repair. Paid sc. do not order parts.;

Brian B.

IKEA MICRO OVEN IMH205FS0 Found interlocks working intermittent. Replaced harness interlocks that were pre ID’d. Tested unit. Op test ok.; Job Cmpltd,

Corina B.

KSSO42QMB01 KITCHENAID REFRIGERATOR Replaced the main control. Cust bought the control from a supplier. Optest ok. ; Job Cmpltd KEBV208MMT02 KITCHENAID WALL OVEN Replaced the blowers. Optest ok. ; Job Cmpltd

Brian B.

WHIRLPOOL WASHER LA5668XTW0 Installed gear case and basket drive. Replaced motor and capacitor. Ran test cycle. Op test ok see Mac’sPVR; Job CmPLTD

Robert A.

KITCHENAID DISHWASHER KDTM354DSS4 Found rt adjuster broken; ordrng 1 WPW10546503 (ADJUSTER), schdld next appmnt for 1/30 TUE 8-9,

Jeff M.

WMH31017FB0 whirlpool micro oven Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

WTW8000DW4 whirlpool washer The unit op tested good. Customer explained me that he is washing only a few things out of time I explained to him that the machine is designed to be loaded 3/4 the way full; Job Cmpltd