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Chad P.
WRF535SMBM00 whirlpool refrigerator Installed drain pan and tube. Op test ok. ; Job Cmpltd
Chad P.
WMH31017FS0 WHIRLPOOL MICROWAVE Replaced interlocks. Op test ok. ; Job Cmpltd
Chad P.
KSRW25CRSS03 KITCHENAID REFRIGERATOR Found unit in very poor condition.Total no cool. All gas gone. High side checks good. Needs evap and compressor replaced. I.m. Optics faulty and cover broken, water valve is broken and drain pan is broken. Very very big job. 6 job count. Cfc tech only. As we need auth Cust was not rescheduled. Office to please contact Cust after ahs has made a decision. ; ordrng 1 W10309994 (compressor) and 1 W10408179 (water vavle asm) and 1 W10757851 (cntrl-elec, EMITTER) and 1 W10843121 (DRIER) and 1 WP2188823 (EVAP) and 1 WP2198587 (COVER) and 1 WPW10614158 (TRAY)
Jeff M.
GHWN4250D1WW GE WASHER I put the machine in the drain andspin tested good put it in a normal cycle on the super load did not leak customers using too much soap in incorrectly loading machine unit tested good; Job Cmpltd,
Jeff M.
GTW460ASJWW GE WASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
WRT318FMDB00 WHIRLPOOL REFRIGERATOR Evap is leaking .5 amp drawl I can visually see Freon is either app and dryer; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRYER)
Jeff M.
NTW4516FW1 WHIRLPOOL WASHER Well water. I took the hose off in the rear of the unit. The unit is not getting any cold water they need a plumber; Job Cmpltd,
Macaulay G.
MAYTAG REFRIGERATOR MFT2776FEZ00 Installed new wire harness with thermistor. Tests and operates correctly.; Job Cmpltd
Corina B.
MFI2670XEM0 MAYTAG REFRIGERATOR Replaced the fz gasket. Steamed the gasket out. Optest ok.; Job Cmpltd
Corina B.
KUDE70FXSS5 KITCHENAID DISHWASHER Replaced the UI and main control. Optest ok. ; Job Cmpltd,
Dan H.
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 34 degrees, evaporator fan is running, evaporator has good frost pattern,compressor and condenser fan are running, outlet is correct now, unit needs new main control board; ordrng 1 WPW10614933 (cntrl-elec), schdld next appmnt for 12/11 MON
Macaulay G.
AMANA REFRIGERATOR AFD2535DEB Thermal overload on compressor is clicking due to age and stress. Office to order starter.; ordrng 1 W10613606 (start-dev), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/11 MON 1-4,
Macaulay G.
MAYTAG WASHER MVWB835DW1 Washer not spinning or draining out. Put into rinse and spin cycle, found that hot and cold water hoses were installed incorrectly. Swapped hoses. Diagnostics showed errors for overloading and oversuds. Advised customer to cut back on laundry soap and instructed on proper loading of washer.; Job Cmpltd,
Macaulay G.
WHIRLPOOL FREEZER WZF79R20DW00 Spoke with tech line about unit. Spoke to Tibor from whirlpool 7720693214. Informed him that unit is cooling properly but still has alarm on. He advised to replace control again, as well as both thermistors. Office to order control box and both thermistors.; ordrng 1 W10812030 (contrl-box) and 1 WPW10383615 (thermistor) and 1 WPW10384183 (thermistor), schdld next appmnt for 12/11 MON !,
Macaulay G.
WHIRLPOOL RANGE ELE WFE540H0AS0 Installed new bake element. Heats ok now.; Job Cmpltd
Macaulay G.
GE REFRIGERATOR PYE23KSDCSS Fresh food section evaporator was not defrosting. Defrost heater and thermostat test ok. Called GE techline, they had me go through diagnostics. Found thermistor was not accurate. Office to order heater harness for fresh food section.; ordrng 1 WR23X23626 (heater harness ff), schdld next appmnt for 12/11 MON 8-11,
Brian B.
WHIRLPOOL WASHER WTW5500XW0 CC that machine will not go through cycle. Ran diag, f7e7, motor unable to reach rpm and f7e1, basket speed fault. Spin basket. Gearcase Bearings have failed. Will give est. customer does not want to repair. Do not order parts..; , Job Cmpltd,
Brian B.
WHIRLPOOL DISHWASHER MDB8959SFZ4 Pulled machine. Replaced upper tracks.. ran test cycle. Op test ok.; Job Cmpltd,
Brian B.
AMANA DRYER NED4655EW1 Drum not turning. Replaced broken belt and worn drum rollers and idler pulley. Tested machine. Optest ok.; used 1 341241 (BELT), 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRF989SDAM02 Used steamer to cut through massive ice buildup. Customer did not defrost..Replaced evap motor and harness. Due to all the ice, damper motor is broken and rusted out and cover is broken. Will need to replace damper and evap cover. Office to order parts.; ordrng 1 WPW10248595 (DAMPER) and 1 WPW10501260 (EVAP COVER), schdld next appmnt for 12/11 MON !,
Corina B.
JGRP20BEJ1BB GE WALL OVEN CC that the bake is not heating. Found the ignitor is weak will need a new igniter. Called GS to order part. Used igniter yesterday from t/s. Cust does not want to fix and is canceling the insurance.
Robert A.
MAYTAG REFRIGERATOR MFT2776DEM00 Frz 5, ff37, set at 37and 0, checked ff evap, good, light frost, ran diagnostics, ran test 4, fans running, ff evap light frost, frz evap light frost, working correct, checked thermistors good, no error codes, ice bin full, working as designedOp test ok Note cust very unhappy with unit Please check history; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR GI6SDRXXY07 Found evap drain clogged/frozen, checked i/m, cycling continuoisly, neet calling for water, replaced i/m, cleared drain, replaced, op test okDrain part code s38253Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY92.80) from stock, , Job Cmpltd,
Corina B.
WRF989SDAM00 WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Ff 42 fz 32 removed the ff and the fz evap cover. The ff has little frost pattern at the RT hand corner the father evap has a frost/ice pattern at the top RT hand corner. Can not find any dye on the evap, compressor, the condenser or the filter. The fans are running. Called t/l Kevin file # 7720694765 want to recharge the system to see if there is a leak. And to check individual line to see if it's in the inside line. Called GS to have sr tech with me. ; schdld next appmnt for 12/11 MON
Dan H.
WDRR2500K4WW GE WASHER Installed new agitator, op test good ; Job Cmpltd
Dan H.
WFE515S0EB0 WHIRLPOOL RANGE Customer complaint that oven gets very hot and starts to smoke, started bake for 350 degrees, smelled burning smell, no evidence of electrical burning, found a pile of dog food burning in panel next to oven(see pic), removed, op test good ; Job Cmpltd
Robert A.
WHIRLPOOL WASHER WTW8040DW4 Ran diognastics, locked rotor, found rotor melted into plastic drain pan, freed, lowered legs, ran test 51, all passed, ran quick wash, op test ok; Job Cmpltd,
Robert A.
MAYTAG DISHWASHER MDB7600AWB Found motor humming, needs wash motor asmCust to replace; ordrng 1 6-919922 (MOTOR 233.86) and 1 WP6-919539 (SEAL KIT60.15), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Robert A.
KITCHENAID WALL OVEN KEBC101KBL0 Ran diognstics, f5 e5, no such code, needs control bd, Found cooling fan siezeg, t stat open, control/membrane nlaCust to replace; ordrng 1 4453163 (C/B 239.55 NLA) and 1 8300863 (MENBRANE131.10 NLA) and 1 WP9759242 (T STAT68.79) and 1 WPW10176670 (FAN128.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
Robert A.
WHIRLPOOL MICROWAVE KMHS120ESS2 Found bottom light bulb open, but receiving power, replaced fuse, needs light bulbCust to install; ordrng 1 8206232A (LIGHT BULB), used 1 W10138793 (FUSE, MICROWAVE) from stock, job compltd
Robert A.
JENN-AIR RANGE JDR8895AAW Found ui not responding correctly, short in clock asm, needs replaced Unable to test any further; ordrng 1 WP5701M796 (CLOCK ASM341.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/11 MON !,
Dan H.
WMH31017FB0 WHIRLPOOL MICROWAVE Installed new cams and switches, op test good ; Job Cmpltd
Corina B.
MVWB835DC2 MAYTAG WASHER CC that the clothes are not getting wet and white spots on clothes. Advised cust 6-8 bath towels equals a load and 1-2 tablespoons of detergent. ran a normal load and a drain and spin with 6 towels. Optest ok. ; Job Cmpltd
Corina B.
KDTE234GPS0 KITCHENAID DISHWASHER CC that the detergent is not dissolving. Ran diag 2-1 Ran a calibration. The pump and motor is just humming. Will need a new pump and motor. Called GS to order part. ; ordrng 1 W11085683 (PUMP AND MOTOR), schdld next appmnt for 12/11 MON
Chad P.
KUWL304ESS kitchenaid refrigerator Unit not plugged in on arrival. Plugged unit is. No abnormal noises. Possible ice built up into fan blade and by defrosting it the issue was resolved. ; Job Cmpltd
Chad P.
KDRS483VSS kitchenaid range Unit is working correctly at this time. Tested cook top several times. Unable to doplicate. Made slight adjustment to burner caps. Advised on reignition. Op test ok. ; Job Cmpltd
Chad P.
MER8800FZ1 MAYTAG RANGE Ran bake. Tech was able to duplicate noises. These noises are normal. It is the oven expanding and contracting. Advised noises will likely reduce over time. Op test ok. ; Job Cmpltd,
Jeff M.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Service Pointer - W10909369 (Inadequate Temperatures) I adjusted the positioning of the thermostat unit should test good ; Job Cmplt
Chad P.
MER8800FZ1 MAYTAG RANGE Ran bake. Tech was able to duplicate noises. These noises are normal. It is the oven expanding and contracting. Advised noises will likely reduce over time. Op test ok. ; Job Cmpltd
Jeff M.
IA50208 MAYTAG WALL OVEN The unit was not lighting. The ignitor was open. Replaced with ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
Corina B.
NOMODELNUMBER JENN-AIR RANGE Replaced the UI. Heated oven to 350*. Optest ok. Job Cmpltd
Corina B.
JB850SP2SS GE RANGE CC that the back left burner is not working. Checked the switch, good. Checked the element 30ohms. Checked the voltage to the burner 240v. Burner was heating. Will need a new switch. Called GS to order part. Cust can install part. ; ordrng 1 WB24T10146 (range surface element)
Dan H.
MMV4205FZ0 MAYTAG MICROWAVE Installed new cams and switches, op test good ; Job Cmpltd
Dan H.
WED9500TW3 MAYTAG DRYER Customer complaint of loud sqeuling noise, confirmed, noise is coming from idler pulley, unit needs new idler pulley and cleaned out, installed new idler pulley and cleaned out, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd
Chad P.
DU920PFGZ3 WHIRLPOOL DISHWASHER Found bottom of sprayer broken off. Sprayer is NLA. Unit non repairable. ; ordrng 1 3384367 (spray arm,upper, NLA )
Jeff M.
KDTE404DSS0 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WRS325SDHZ WHIRLPOOL REFRIGERATOR The unit is making ice. I think they were using more ice than with the machine can produce; Job Cmpltd,
Corina B.
ZISS360DMDS GE REFRIGERATOR Could not get the skin off of the door. ; schdld next appmnt for 12/11 MON
Corina B.
WRT311FZDB00 WHIRLPOOL REFRIGERATOR Customer complaint that ice maker is not working, confirmed, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 WPW10715709 (icemaker), schdld next appmnt for 12/11 MON
Chad P.
JCD2295KES JENNAIRE REFRIGERATOR Installed damper. Advised to please allow 24 hrs for cooling to n to normal. ; Job Cmpltd,
Chad P.
KRFC704FPS00 KITCHENAID REFRIGERATOR Installed I.m. Advised 1 to 2 days for basket to fill. Op test ok. ; Job Cmpltd
Chad P.
WGD5000DW2 WHIRLPOOL DRYER Installed drum. Op test ok. ; Job Cmpltd,
Chad P.
JFC2089HPF WHIRLPOOL REFRIGERATOR Ff around 25. Found comp burning hot. 20 psi on comp. Comp inefficient. Needs compressor and filter dryer replaced. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10160407 (compressor, KIT), schdld next appmnt for 12/11 MON 8-11 [***], saved tckt [Sd
Jeff M.
WDT710PAHB0 WHIRLPOOL DISHWASHER The panel was dented; ordrng 1 W11116418 (PANEL ),
Jeff M.
KDTE204ESS0 KITCHENAID DISHWASHER The filter was not in the proper place. Allowed the lower and middle spray arm to get completely clogged. Show the customer how to install the new spray arms; ordrng 1 W11101428 (LOWER ARM) and 1 WPW10448645 (MID ARM),
Jeff M.
AFI2539ERM00 WHIRLPOOL REFRIGERATOR The ice maker was not making ice I found the ice maker was never fully plugged in ; Job Cmpltd,
Alex O H.
Kitchenaid Refrigerator KBFS20EVBL water not dispensing - found filter plugged, replaced filter
Dan H.
LGUB2642LF9 FRIGIDAIRE REFRIGERATOR Customer complaint of ice build up under freezer section ice maker and freezer section door hard to open, found track wheel knocked out of place by ice build up, corrected, found evidence of water valve leak in both fresh food section and freezer section ice makers, unit needs new water valve; ordrng 1 242253002 (valve-water), schdld next appmnt for 12/11 MON
Chad P.
WED5200VQ0 WHIRLPOOL DRYER Found venting restricted. Needs vent cleaning service. Unit is heating correctly
Chad P.
MVWC416FW0 WHIRLPOOL WASHER , Installed cover. Op test ok. ; Job Cmpltd
Jeff M.
GSL25JFTEBS GE REFRIGERATOR The unit is not defrosting I found that the fbi metal tested good and the heating element was open needs new eating on; ordrng 1 WR51X10055 (heater,defrost),
Brian B.
WHIRLPOOL WASHER WFW75HEFW0 Replaced bellows.. Ran test cycle. Op test ok.; Job Cmpltd,
Macaulay G.
WHIRLPOOL MICROWAVE WMH53520CS-6 Door and light on were intermittent. Replaced wiring harness with door switches from truck stock.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Robert A.
GE REFRIGERATOR GSH25JSDBSS Cc not disp water, found good flow of water to bottom of door, line in door frozen, ice door sealing, per ge needs heater kit, noticed tabs on disp trim broken, ; ordrng 1 WR38X23216 (DISPTRIM23.73) and 1 WR49X10173 (HEATER KIT77.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 12/18 MON 8-11 [**]
Dan H.
MDBH979AWS2 WHIRLPOOL DISHWASHER Customer complaint that unit is not starting, confirmed, found several buttons on user interface unresponsive, stuck key test shows control is good, unit needs new user interface ; ordrng 1 W10811155 (panel-cntl)
Robert A.
KITCHENAID DISHWASHER KDFE104DBL5 Installed ui and front panel, op test ok; Job Cmpltd,
Corina B.
NTE4516FW1 AMANA WASHER CC that there is a banging noise. Found the tub is not centered. Adjusted the legs. Ran a normal load and a drain and spin with towels. Optest ok. ; Job Cmpltd
Macaulay G.
WHIRLPOOL WINE COOLER WUW35X15DS0 Replaced drier and compressor. Held vacuum for 15 minutes and charged with 1.59 oz of r134a. After a short period of time, cooler began to lower temperature. ; Job Cmpltd
Macaulay G.
KITCHENAID DISHWASHER KUDS30IXBLA Wiring harness burned to control board. Office to order harness and main control board.; ordrng 1 W10542068 (cntrl-elec) and 1 W10871221 (harns-wire), schdld next appmnt for 12/11 MON 8-10,
Chad P.
MDB4621AWS0 MAYTAG DISHWASHER CC that the door does not latch, there is still soap in the dispenser. The UI is dead. Checked from the bl/WH 120v. Checked the thermal fuse, good. The latch is not latching. Will need a new latch. Called GS to order Part; ordrng 1 3380854 (bolt-latch), schdld next appmnt for 12/11 MON
Corina B.
MVWC565FW0 WHIRLPOOL WASHER CC that there is a clicking when it starts, whites, bulky sheets, normal, wrinkle control settings do not work. Ran a drain and spin with a load of socks, no abnormal noise. Ran diag, no codes. Ran an auto test and a calibration. The front of the basket was hitting the cabinet. Raised the legs. Threw in 6 bath towels ran a normal load and a drain and spin. Advised cust to use 1-2 tablespoons of detergent. Optest ok. ; Job Cmpltd
Chad P.
MGDB850YW1 maytag dryer Found idler pulley seizing. Needs replaced. ; ordrng 1 WPW10547292 (PULLEY ASSY),
Chad P.
WDT720PADM2 whirlpool dishwasher Found wheels breaking. Needs upper wheels replaced. Also, stops are falling out. Unable to secure stops. Will also need replaced. ; ordrng 2 WPW10082861 (STOP)s and 4 WPW10671907 (WHEEL)s
Jeff M.
KFIV29PCMS03 kitchenaid refrigerator The deli drawer control is shorting out causing the fridge to turn on and off needs a new control; ordrng 1 WPW10608793 (CONTROL ),
Jeff M.
WDF330PAHW whirlpool dishwasher I put the machine on its side I inspected the drum for cracks I inspected the waterlines I could not find any points of leakage the drain hose still have water inside of it unable to find a leak unit tested good; Job Cmpltd,
Jeff M.
RTW4516FW roper washer The unit had a long drain code I checked the drain unit tested good; Job Cmpltd
Jeff M.
WFW8540FW1 WHIRLPOOL WASHER Service Pointer - W10913408 - Direct Drive, Front Load Washers - Load Wet at End of Cycle. Unit needs a new ccu; ordrng 1 W11051517 (CCU),
Brian B.
AMANA OTR MICROWAVE AMV2307PFS0 , Found intermittant interlock switches.. replaced from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Macaulay G.
KITCHENAID REFRIGERATOR KRMF706ESS01 Replaced icemaker in fresh food section.; Job Cmpltd,
Macaulay G.
AMANA RANGE GAS AGR6303MFS0 Not igniting bake or broil. Found a resistor open on dsi board. Office to order board.; ordrng 1 WPW10511278 (module-spk), schdld next appmnt for 12/8 FRI !,
Dan H.
JGBP30BEA1WH GE RANGE Installed new handle, op test good ; Job Cmpltd
Brian B.
MAYTAG RANGE MER8700DS1 Replaced bake element. Heated oven to 350.. op test ok..; Job Cmpltd,
Brian B.
WHIRLPOOL DRYER WED4815EW1 Replaced timer and temp switch. Tested unit. Op test ok.; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRF535MBM00 Found frz door not sealing, reset, op test ok; Job Cmpltd,
Gail V.
WHIRLPOOL REFRIGERATOR KSRG25FVMS04 Found i/m stuck in 7oclock possition, needs i/m, replaced, op test ok; used 1 4317943 (ICEMAKER123.59) from stock, , Job Cmpltd,
Corina B.
LA5558XTW2 WHIRLPOOL WASHER C that the unit is not spinning. Found the coupling and dogs are worn the gearcase is seized. Replaced the coupling from t/s. Will need a new gearcase and dogs. Called GS to order parts. ; ordrng 1 3360629 (gear case) and 1 80040 (agitator dogs), used 1 285753AXXX (XXXCOUPLINGXXXDONOTRESTOCK) schdld next appmnt for 12/8 FR
Dan H.
MVWX655DW1 MAYTAG WASHER Installed new control, op test good ; Job Cmpltd
Jeff M.
KDFE304DBL0 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MVWX655DW1 MAYTAG WASHER Customer is having an issue with the operation of the washer. I ran the unit and a test cycle was not able to find a issue. The fill fast drain washes and spins unit op test3d good also re-calibrate the machine; Job Cmpltd,
Jeff M.
WED9500TW WHIRLPOOL DRYER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
JMW9527DAS JENNAIRE WALL OVEN The main control is getting power. But not lit needs a new control ; ordrng 1 WP74009716 (CONTROL ) and 2 WP74010284 (HINGE )s
Jeff M.
WRS325FDAM01 WHIRLPPOL REFRIGERATOR The led control is not working but it is getting power. Needs a new led control ; ordrng 1 WPW10515058 (LED CONTROL )
Jeff M.
MER6600FZ0 MAYTAG RANGE The units front left burner is not working the ele. Tested good the switch is getting power. Needs a new switch ; ordrng 1 WPW10434452 (SWITCH)
Chad P.
WED5000DW2 WHIRLPOOL DRYER Found timer will not advance into off position. Sensor checks good. Needs timer replaced. ; ordrng 1 WPW10185992 (TIMER),
Dan H.
GH7208XRS3 WHIRLPOOL MICROWAVE Customer complaint that control panel buttons are not working, confirmed, unit showing f9q(touch communication) error code, unit needs new door control assembly, part is out of stock, ; ordrng 1 8206149 (DOOR CONTROL ASSEMBLY )
Chad P.
WRF736SDAM14 WHIRLPOOL REFRIGERATOR Found support on shelf separating. Load is minimal. Needs shelf replaced. No need to return. Cust can install. ; ordrng 1 WPW10709149 (SHELF
Chad P.
WRS325SDHZ00 WHIRLPOOL REFRIGERATOR Unit not plugged in. Advised unit will need to be plugged in 24hrs before diagnosis can be made.
Chad P.
WRF757SDEM01 WHIRLPOOL REFRIGERATOR Found drain pan in ff section bowed up causing water run off the left hand side and leak from under the door. Forced a defrost cycle. Found drain tube restricted and very slow to drain. Needs drain pan (ff) and drain tube replaced. Advised Cust to contact wpl and get a parts concession. ; ordrng 1 W10836964 (DRAIN PAN) and 1 W11084807 (DRAIN TUBE),
Chad P.
WED95HEXW1 WHIRLPOOL DRYER Found pulley seizing. Needs replaced. ; ordrng 1 W10837240 (PULLEY),
Chad P.
GFDS170GH0WW GE DRYER Found bearing tab that holds glide in place wore out. Needs glide and bearing replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WE14X21160 (BEARING) and 1 WE3M51 (bearing slide), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Macaulay G.
WHIRLPOOL RANGE WGE745C0FS00 Infinite switch that was ordered does not fit this model. Whirlpool instructedd to order W10312185. Office to order part.; ordrng 1 W10312185 (switch-inf), schdld next appmnt for 12/8 FRI 11-2,
Brian B.
AMANA DISHWASHER ADB1400AGS1 CC that dishes are not drying. Ran diag, all functions, including heater are working. Advised customer on proper operation. Op test ok.. ; Job Cmpltd,
Robert A.
WHIRLPOOL DRYER WGD4815EW2 Ran unit, cleaned rear felt, ran unit, op test ok; Job Cmpltd,
Robert A.
GENERAL ELEC WASHER GTWN7450D0WW Installed all parts, ran unit, op test ok; Job Cmpltd,
Corina B.
JES9900BAS JENN-AIR RANGE CC that the burners and the vent does not work. Found the ribbon cable to the UI is separated. Will need a new UI. Checked the RT front burner t/y 76ohms t/y 38 ohms y/r 34 ohms. Will need a new switch. Called GS to order parts. ; ordrng 1 WPW10185286 (switch-inf) and 1 WPW10206064 (panl-cntrl), schdld next appmnt for 12/8 FR
Chad P.
KRFF707ESS01 REFRIGERATOR KITCHENAID Completely defrosted unit and installed harness assy. Op test ok. ; Job Cmpltd
Chad P.
WTW4800XQ0 WHIRLPOOL WASHER Installed lid lock. Op test no good. Unit trying to run motor once plugged in but unable to. Motor wiring and cap check good. Unit storing main control fault. Needs control replaced. Cust will just replace the unit
Chad P.
CSA1201RSS03 GE MICRO OVEN Found door switch failed. Replaced with surplus. Op test ok
Chad P.
WDT750SAHZ0 WHIRLPOOL DISHWASHER Confirmed bad install at drain line union. Replaced drain hose and clamp. Op test ok. ; Job Cmpltd,
Dan H.
WRB322DMBW00 WHIRLPOOL REFRIGERATOR Customer complaint that fresh food section door falls open, level unit, op test good ; Job Cmpltd
Macaulay G.
WHIRLPOOL DRYER WED75HEFW1 Installed new door switch. Tests ok.; Job Cmpltd,
Brian B.
WHIRLPOOL STACK W/D WET3300SQ2 Unit # is 2701. Found pump coupling cracked where it mounts to motor shaft. Will need new pump. Ship part to office, 750 aqua marine Blvd, 44012, ref 2701.; ordrng 1 WP3363892 (PUMP 7063), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt [SdLink
Corina B.
WTW8500BW0 WHIRLPOOL WASHER Replaced the parts listed. Brought core back for return. Optest ng
Dan H.
GLEF379DQH FRIGIDAIRE RANGE Customer complaint that clock turns off after a few seconds, found control set to energy saving mode, turn energy saver off, op test good ; Job Cmpltd,
Macaulay G.
WHIRLPOOL WASH/DRY STACK MLE2000AYW Found washer bellow was stretched and causing minor leak. Part is discontinued. Customer will try purchase online.; Job Cmpltd,
Brian B.
KITCHENAID REFRIGERATOR KRFC300ESS01 CC that temps in FF section too cold.. temps are approx 2 deg colder than set temp. Entered diag, step 211, and changed temp offset to +2 deg. All other functions are normal. Advised customer that freezer air comes out of top vent and anything plac3d in front of vent can freeze. Op test ok..; Job Cmpltd,
Chad P.
GBD277PRS01 WHIRLPOOL WALL OVEN Found clock turned off. Turned on and advised on manual. Tested upper and lower ovens. Op test ok. ; Cllctd $97.15 CC Ref # 912671784, Job Cmpltd, O-emld tckt [Sd
Corina B.
JGBP30BEA2WH GE RANGE CC that the bake does not heat. Turned oven on to 350* ignitor did not glow. Checked the broil lite within 30 sec. the one screw was stripped on the ignitor. replaced the ignitor from the t/s. Optest ok. ; used 1 4342528 (IGNITOR), Job Cmpltd
Dan H.
KDTE104ESS4 KITCHENAID DISHWASHER Installed new sump assembly and door latch, op test good ; Job Cmpltd RTW4516FW1 ROPER WASHER Installed new control, op test good ; Job Cmpltd
Chad P.
WFW92HEFC0 WHIRLPOOL WASHER Found rear right leg not down all the way. Corrected leg and ran service test mode. No stored faults. Advised on loading. Op test ok. ; Job Cmpltd,
Macaulay G.
WHIRLPOOL WALL OVEN KFGD500ESS04 Preheated oven to 350, customer had griddle in oven. Showed that it was 270 after preheat and 15 minutes later, it was at 350. Grates for stove top are unlevel. Office to order both grates. Customer will install grates; ordrng 1 W11026377 (grate-kit), saved tckt [SdLink
Jeff M.
WRB119WFBM00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd
Jeff M.
FGHB2866PFGA FRIGIDAIRE REFRIGERATOR Most of the gaskets are deformed allowing moisture to get into the evaporator causing to frost over extra time is needed to manually fallouts the evaporator from the auger housing also order the gasket kit; ordrng 1 5303918578 (flextray gasket ki)
Jeff M.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good. The old fan was seizing not rotating; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd
Macaulay G.
MAYTAG REFRIGERATOR MBF2258XEW3 Replaced icemaker and both slide rails for the freezer. Door shuts properly now.; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR MFC2062FEZ01 Found mullion rail not working. Rail was not installed onto bottom bracket. Reinstalled rail. Top of rail too low. Removed and shimmed left French door. Found water line-on back wall from filter head is crimped and starting to crack. Will need new filter head. Office to order part. Please place customer on cancel list for sooner finish up.; ordrng 1 W10861009 (FILTER HEAD), schdld next appmnt for 12/8 FRI !,
Brian B.
WHIRLPOOL REFRIGERATOR MSF25D4MDM01 Damper control making loud banging noises. Damper is broken. Will give est on new diffuser. Customer does not want us to repair., Job Cmpltd,
Robert A.
WHIRLPOOL OTR MICROWAVE WMH53520CS5 nstalled control, ran diagnostics, good, op test ok; Job Cmpltd,
Robert A.
MAYTAG WASHER MHW6000AW0 Ran diagnostics, no codes, watched cycle, good, cleared drain pump, ran drain and spin, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WFW92HEFW0 The unit was not draining I took the back cover off and removed the pump and is was loaded with hair. Unit op tested good ; Job Cmpltd,
Macaulay G.
WHIRLPOOL DISHWASHER WDT720PADM0 Replaced sump and motor assembly. Tests ok. No leaks.; Job Cmpltd,
Macaulay G.
JENN-AIR RANGE SVD8310S Replaced both igniters. Tests ok. Upon removal, broke the switch for the down draft. Office to order part.; ordrng 1 12200039 (kit,fan switch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/8 FRI 8-10,
Macaulay G.
AMANA WASHER NTW4605EW0 Lid not locking at beginning of cycle. Found lid latch error code in diagnostics. Replaced lid latch with one from truck stock. Tests and locks ok
Corina B.
WTW7300DW0 WHIRLPOOL WASHER Replaced the UI, Optest n/g. Checked the lid switch, n/g. Will need a new lid switch and bezel found the bezel is broken. Called GS to part. ; ordrng 1 W10854524 (bezel), pckd up 1 W10810403 (latch), schdld next appmnt for 12/7 THU
Dan H.
NTW4516FW1 AMANA WASHER Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on floor, corrected, advised customer that drain hose needs to be elevated 39” off of floor, started normal wash cycle, unit filled and advanced to wash cycle, unit does spin, unit is operating as designed ; Job Cmpltd
Macaulay G.
WHIRLPOOL RANGE WFG520S0AS , Found oven not heating properly. Customer had turned oven on prior to my arrival. Oven was close to 100 degrees less than it was set. Spark igniter was not properly grounded. Tightened screws to burner and attached grounding wire.; job compltd
Macaulay G.
WHIRLPOOL RANGE WFG320M0BS0 Preheated oven to 350. Called techline, they advised to check the welds in the oven. No welds were broken. Tightened the the screws to the flame spreader. Put panel back in the appropriate brackets. ; Job Cmpltd,
Dan H.
ATW4675YQ1 AMANA WASHER Installed new suspension rods, op test good. ; Job Cmpltd
Dan H.
KUDS01DLBL6 WHIRLPOOL DISHWASHER Installed new handle, sensor, dispenser, and actuator, Op test good ; Job Cmpltd
Macaulay G.
FRIGIDAIRE REFRIGERATOR FFHS2611LBRA 11:43, Removed handle and tightened up handle studs. Handle was very difficult to remove due to studs not being in proper position.; Job Cmpltd,
Brian B.
WHIRLPOOL WASHER MVWC200XW3 Found machine lid locked when plugged in and still in spin. Machine leaning to left. Adjusted feet to level machine. Reset power to machine. Ran diag. Fault codes for unbalance load and motor control fault. Cleared codes. Ran calibration and auto test. Competed successfully. Motor operating normally. Optest ok.; Job Cmpltd,
Brian B.
WHIRLPOOL DRYER WED4815EW1 Customer had machine set to drain and spin instead of normal wash. Showed her how to select cycles and started a normal wash cycle. Optest ok.; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR MFI2067AES Found plastic water feed line leaking, pin hole in line, suggest replacing with copper lineSuggest having a plumber replace line; Job Cmpltd,
Brian B.
FRIGIDAIRE REFRIGERATOR DFHS2313MFCA Replaced Icemaker.. Cycled and filled. Cleaned condenser fan. Op test ok. Customer has plastic waterline attached. Recommend either copper or braided flex line.; Job Cmpltd,
Dan H.
WFG540H0ES WHIRLPOOL RANGE , Customer complaint that left front burner is not igniting, left front burner ignitor is working, burner lit several times in a row, unit is operating as designed ; Job Cmpltd WRX735SDBM03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not dispensing ice and door seal is torn, unit dispenses cubed and crushed ice, right fresh food section door gasket is torn, unit needs new door gasket; ordrng 1 W10830274 (gasket-fip), schdld next appmnt for 12/11 MON
Dan H.
MDG6700AWW MAYTAG DRYER Customer complaint that unit is taking too long to dry, started normal dry cycle, unit is barely heating, good air flow outside, amp draw is correct, unit needs new thermostat; ordrng 1 W10908281 (thermostat), schdld next appmnt for 12/7 THU
Corina B.
ARB1905CC WHIRLPOOL REFRIGERATOR Replaced the control. Optest ok.; Job Cmpltd
Brian B.
FRIGIDAIRE REFRIGERATOR DFHS2313MFCA Replaced Icemaker.. Cycled and filled. Cleaned condenser fan. Op test ok. Customer has plastic waterline attached. Recommend either copper or braided flex line.; Job Cmpltd,
Brian B.
MAYTAG WASHER MVWX600XW0 Found machine will not spin. Basket seized up. Broke free and spun basket. Gearcase Bearings have failed. Checked lower components. Water damage in motor. Will need gearcase and motor. Office to order parts. Please place Cust on cancel list as she is without washer.; ordrng 1 W10836348 (MOTOR) and 1 W11132267 (GEARCASE), schdld next appmnt for 12/7 THU ! [**],
Robert A.
MAYTAG RANGE MGR5775QDS Found bake igniter open, replaced, op test ok; used 1 12400035 (IGNITOR52.99) from stock,, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRF991BOOM00 Installed shelf and controls, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WALL OVEN WOD51EC7AS00 Found light out in upper oven, cust to install; ordrng 2 WPW10412711 (LIGHT )
Robert A.
MAYTAG WASHER MVWB865GW0 Ran diagnostics, no codes, ran test 51, good, op test okOfr 2500001752; Job Cmpltd,
Dan H.
WTW5530SQ0 WHIRLPOOL WASHER Installed clutch, brake, gearcase, agitator dogs, and knob, op test good ; Job Cmpltd
Corina B.
WTW5550XW1 WHIRLPOOL WASHER CC that the clothes are coming out wet at the end of the cycles. Ran a normal cycles and a drain and spin with a blanket. Optest ok. ; Job Cmpltd
Chad P.
MGR8700DS2 MAYTAG RANGE Cc complaint that unit unit seems to be about 50f off. Ran bake at 350. Ignition checks good. Preheat time checks good. Let heat cycle 3x. Unit about 20f off. Calibrated unit and cycled heat again. Temps now test good. Advised to use as normal. ; Job Cmpltd,
Jeff M.
SDG305DAWW MAYTAG DRYER Installed belt and pulley. Added load. Op test ok. ; Job Cmpltd
Chad P.
JGB850DEF1WW GE RANGE Cc complaint that both upper and lower ovens will reach temp but will stop heating there after. They have to hit cancel and prompt oven to bake again throughout the duration of cooking. No stored fault codes. Reset power to unit and ran bake at 350 on both upper and lower oven. Both ovens reach set temp and continued to cycle heat. Neither oven failed. Advised on resetting the power is unit acts up again. Op test ok.
Jeff M.
GTW460ASJWW GE WASHER Installed five out of six parts. The motor was the correct part number unfortunately transformer arrived in its place re-order the motor; ordrng 1 WH49X25375 (MOTOR),
Jeff M.
WFE515S0EB0 WHIRLPOOL RANGE The switch is popping and arching. Needs a new switch ; ordrng 1 WP3149400 (SWITCH)
Jeff M.
CAW35114GW0 CROSLEY WASHER The cold water valve was plugged. I cleaned the water valve unit op tested good ; Job Cmpltd,
Jeff M.
MVWX655DW1 MAYTAG WASHER , I ran the unit in a tested cycle I was not able to copy the issue unit op tested good ; Job Cmpltd
Corina B.
WW27110 JENN-AIR RANGE The m/s is wiped clean. Cust had the owners manual. CC that the broil stays on. Cust removed the control tapped on the broil relay and it shut off. Will need a new control. Called GS to order part. Cust can install part. ; ordrng 1 WP74009198 (cntrl-elec)
Corina B.
MTW5700TQ0 WHIRLPOOL WASHER Replaced the clutch. Ran a normal cycle and a drain and spin. Optest ok.; Job Cmpltd
Corina B.
WTW57ESVW0 WHIRLPOOL WASHER Replaced the switch. Started a wash, filled then started to agitate. Optest good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
Corina B.
MVWC360AW0 MAYTAG WASHER Customer complaint that unit is not draining, ran diagnostics no error code found, ran manual test cycle, lid lock, drain pump is working, unit agitates and spins, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Macaulay G.
MAYTAG WASHER MVWC415EW2 Washer not draining out. Ran diagnostics. Found oversuds error, stuck key, and long drain. Issue was due to drain hose being clogged. Removed debris from hose and ran rinse and spin cycle. Operates properly now.; Job Cmpltd,
Brian B.
MAYTAG RANGE GAS MGR8800FW0 CC that RF top burner does not always light and oven light not working. Removed bulb from oven. Filament open. Customer will replace.. checked and adjusted all top burners. Checked oven calibration at 350.. 20 deg too hot.. changed offset from +30 to +10.. Op test ok.. advised Cust to let preheat for 10 or 15 min after bell sounds. ; Job Cmpltd,
Dan H.
WMH31017FW0 WHIRLPOOL MICROWAVE Installed new switches and door cams, op test good. ; Job Cmpltd
Robert A.
WHIRLPOOL DISHWASHER WDT780SAEM2 Found wash motor receiving power, not running, replaced sump asm, ran diognastic cycle, op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd,
Macaulay G.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 All food frozen in fresh food compartment. Pulled down control panel and found a thermostat wired in that does not go to this unit. Office to order wiring harness for controls.; ordrng 1 W11131391 (harns-wire), schdld next appmnt for 12/7 THU !,
Macaulay G.
WHIRLPOOL REFRIGERATOR WRV986FDEM00 Replaced user interface and icemaker. Tests ok.; Job Cmpltd,
Macaulay G.
WHIRLPOOL REFRIGERATOR WRV986FDEM00 Replaced user interface and icemaker. Tests ok.; Job Cmpltd,
Brian B.
WHIRLPOOL DISHWASHER WDF320PADS2 Machine not draining. Found clog in drain hose. Unplugged hose.. ran test cycle.. Optest ok..; , Job Cmpltd
Brian B.
ROPER DRYER RED4516FW0 Found wall receptacle and wiring burned causing some voltage to leak to neutral.Will need qualified electrician to repair wiring and replace receptacle. Plugged dryer into another good outlet as house is a duplex and there are 2 dryer receptacles.. dryer checks ok. No leakage to ground. ; Job Cmpltd,
Brian B.
GE REFRIGERATOR PDSS5NBXARSS Replaced evap motor. Tested fan.. Optest ok..; Job Cmpltd,
Brian B.
MAYTAG RANGE MER8700DS1 Found bake element shorted out. Will need new bake element. Office to order part. Please place Cust on cancel list as this has been out before thanksgiving.; ordrng 1 W10779716 (BAKE ELEMENT), schdld next appmnt for 12/5 TUE !,
Brian B.
KITCHENAID REFRIGERATOR KSF26C6XYY04 Replaced ff drip pan.. Optest ok.; Job Cmpltd,
Brian B.
WHIRLPOOL MICROWAVE WMH53520CS5 Found unit not heating.. voltage on primary trans winding when on. Failed mag and burning on tip and in wave guide. Called whirl TL, Andy.. 7720656640. He documented that unit is not repairable and said Cust will have to contact ex warr co. No further service is required..; Job Cmpltd,
Corina B.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR CC that the left door does not hit the plate pivot. Found the left hand door is not hit the pivot. Removed the door and used 2 washers from t/s to raise the door. Optest ok.; used 2 487576 ([Alt for WP487576]) from stock, Job Cmpltd
Brian B.
MAYTAG WASHER MVWB855DC2 Suspension balls broke causing tub to drop to floor. Checked lower components. Drain pump is cracked. Will need new suspension and pump. Office to order parts.; ordrng 1 W10876600 (PUMP) and 1 W11130356 (SUSPENSION), schdld next appmnt for 12/5 TUE !,
Dan H.
AGR6603SFW0 WHIRLPOOL RANGE Installed new gas valve, op test good ; Job Cmpltd
Brian B.
GE REFRIGERATOR HSS25ATHBCWW Replaced gasket and UI. Found door stop pulled off again. Door stop is broken off and will need to be replaced. Will have to order new stop and r/s customer.; ordrng 1 WR02X10690 (stop,door (wht)), schdld next appmnt for 12/5 TUE !,
Macaulay G.
WHIRLPOOL WASHER CAE2745FQ0 Customer said that washer would occasionally leave clothes extremely wet after cycle. Put into diagnostics and found no error codes. Ran through the auto cycle ok. Ran calibration cycle. Techline advised to informed customers to not overload washer, 6-8 bath towels at most. Customer insisted that we run it through a regular cycle. Still could not get issue to duplicate. Advised to use a phone to record issue if it happens again.; Job Cmpltd,
Chad P.
KRFC300ESS01 KITCHENAID REFRIGERATOR Installed valve assy. Cycled I.m. Op test ok. ; Job Cmpltd
Brian B.
AMANA RANGE AER6303MFS1 Replaced control. Tested oven.. Op test ok.. brought back core for return.; Job Cmpltd,
Chad P.
WRS322FDAM04 WHIRLPOOL REFRIGERATOR , Found condenser fan vibrating. Needs fan replaced. Also, doors have pitting rust. Needs door replaced also. Advised Cust that doors will take time. If they arrive and we have not been in touch to contact the office for an install date. ; ordrng 1 LW10424384 (dor-fip ss) and 1 LW10651091 (dor-fip) and 1 WPW10508362 (MOTOR, CONDENSER),
Jeff M.
KBFS22EWMS7 KITCHENAID REFRIGERATOR The issue the cust was have was the filter reset light was on I showed them how to reset the light unit op tetsed good
Corina B.
MAH8700AWW MAYTAG WASHER Replaced the motor. Started a wash cycle. Optest ok. ; Job Cmpltd
Dan H.
NTW4600YQ1 AMANA WASHER Installed new suspension, op test good ; Job Cmpltd
Gail V.
KITCHENAID DISHWASHER KDFE104DSS4 CC that water leaked from door. Tested unit. Found water valve stuck open. Replaced from t/s.. Optest ok.; used 1 W10327250 ([Alt for W10648041) from stock, Job Cmpltd,
Gail V.
WHIRLPOOL WASHER WFW92HEFW0 he unit was not draining I took the back cover off and removed the pump and is was loaded with hair. Unit op tested good ; Job Cmpltd,
Jeff M.
WFW92HEFW0 WHIRLPOOL WASHER The unit was not draining I took the back cover off and removed the pump and is was loaded with hair. Unit op tested good ; Job Cmpltd
Chad P.
KRFF707ESS01 KITCHENAID REFRIGERATOR Found ff evap failing to defrost. Ice built up into fan. Needs fan and Thermistor harness replaced. ; ordrng 1 W11033168 (HARNESS)
Dan H.
NTW4516FW1 WHIRLPOOL WASHER Customer complaint that lid will not lock and unit is not advancing through cycles, ran diagnostics found f8e1(long/no fill) error code, lid locks, found drain hose laying on the floor, corrected, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
Corina B.
KRMF706ESS01 KITCHENAID REFRIGERATOR Replaced the part listed. Optest ok. ; Job Cmpltd
Dan H.
MRT711SMFW00 MAYTAG REFRIGERATOR Customer complaint that unit had frost build up in freezer section, no frost found in freezer section, fresh food section and freezer section doors are sealing, no condensation in fresh food section, no air leaks found in cabinet, unit is operating as designed ; Job Cmpltd
Corina B.
KDTE204DSS0 WHIRLPOOL DISHWASHER CC that the gasket is coming off. Reinstalled the gasket. Started unit no leaks. Optest ok. Did not charge labor for installing the gasket back in. ; Job Cmpltd
Corina B.
KSRS25IKSS01 KITCHENAID REFRIGERATOR C that the I/m is not working. Opts are working. Jumper the I/m, did not move. Has 120 volts going to the I/m. Will need a new I/m. Called GS to order part. ; ordrng 1 WPW10277448 (icemaker), schdld next appmnt for 12/8 FR
Dan H.
WFW87HEDW1 WHIRLPOOL WASHER Customer complaint that control panel shut off and would not come back on, powered up user interface, started normal wash cycle, unit filleds and advanced to wash cycle, cancelled and repeated with same results, all wires on control are secure, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd