We serviced a
FRIGIDAIRE REFRIGERATOR
Model Fpru19f8rff
Near Beachwood, OH 44122
Brian M
Job Details: 06/26/2023
Cc leak at bottom right corner Found unit to have clog Used nitro to push clog Unit drained Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH9
Near University Heights, OH 44118
Brian M
Job Details: 06/26/2023
Cc unit not fillingFound unit filling and running properly Soap left in unit advised to let run Advised could be intermittently working Quoted for possible sump assembly ; ordrng 1 WPW10780877 (pump&motor) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
AMANA RANGE
Model AER6303MFW5
Near Sheffield Lake, OH 44054
Angel
Job Details: 06/26/2023
"Cc that unit was not heating correctly and glass top has some chips on paint. Verified for chips and for the heating problem I preheated unit to 350* and waited 10 to 15mins to verify temps and they were a little off so I calibrated oven and tested again and temps were right around 348* which is perfect also recommended customer to wait at least 10mins before inserting food after preheating opt test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorain, OH 44052
Angel
Job Details: 06/26/2023
"Cc that unit will just say add garment and the garment is already in. I tested unit but it was working fine with me, so I ran diagnostics and found F0E7 garment detected while in clean cycle. Have seen where control boards have to be updated so I replaced control board ran a calibration on unit. Tested and unit was not showing any error codes or any issue opt test good."
We serviced a
WHIRLPOOL DRYER
Model WGD8200YW1
Near Strongsville, OH 44149
David R
Job Details: 06/26/2023
"Cc screeching noise. Turned unit on, loud noise as soon as drum goes. Worn down idler. Replaced dryer repair kit. Tested. Good. Cleaned unit out as well. Good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Sheffield, OH 44054
Marie V
Job Details: 06/26/2023
"Cc that unit is leaking and that ice is all stuck together and refrigerator froze food once. Took temps when arrived, refrigerator section was at 43* it was running on freezer. Verify drain tubes. They are clear , but behind unit is clogged up. Removed drain tube and cleared all out, . Explain cust that the ice if not using all the time ice will get stuck, empty ice bin every few days or week to avoid ice getting stuck. Set temps to 40* in fresh food section. And sealed air gap unit had at ice maker, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Westlake, OH 44145
Marie V
Job Details: 06/26/2023
"Cc that freezer has a lot of frost, confirmed, found that gasket is not sealing on left side. Defrosted ice and replaced gasket, had to steam gasket and use petroleum jelly on gasket to help stick. Explain cust to allow at leats 1 hour for the gasket to cool down in proper shape. Took pics no gaps. Op test ok"
We serviced a
GE REFRIGERATOR
Model PSCS5TGXAFSS
Near Painesville, OH 44077
Dan
Job Details: 06/26/2023
"Customer complaint that unit is not cooling and not making ice, fresh food section temperature at 65 degrees, freezer section temperature at 30 degrees, Evaporator fan is running, compressor and condenser fan are running, Found partial frost pattern on evaporator, system has a leak, found no water going through filter housing, unit needs new evaporator, compressor, filter drier, and water filter housing , customer does not want repair ; ordrng 1 WR85X10102 (Evap) and 1 WR87X10111 (Compressor) and 1 WPW10143759 (Drier) and 1 WR17X22075 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Brecksville, OH 44141
David R
Job Details: 06/26/2023
"Cc unit door, wanted to make sure was sealing and make sure all components are good. Checked over door, closing correctly, sealing properly. All test are good. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lakewood, OH 44107
Manny
Job Details: 06/26/2023
"Cc unit freezing up and frosty in the fz, verified and door not closing, readjusted hinges and nothing, door receiver is damaged unit needs fz door.; ordrng 1 LW10852088 (dor-fip)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Lakewood, OH 44107
Manny
Job Details: 06/26/2023
"Cc unit have condensation on glass, and smells like gas, verified and no codes, ran bake test to 350 and good, no gas smell, turned off and on multiple times no delays on ignition, condensation on window normal"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Euclid, OH 44132
Manny
Job Details: 06/26/2023
"Cc unit striker broken, verified and striker broken and stuck, removed and installed new striker, ran test opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44108
Brian M
Job Details: 06/26/2023
"Cc unit not cooling and freezer door stuck Found ff section warm freezer stuck Pulled hard on door found icemaker to have fallen and wedged behind drawer Holes for mounting ice maker are stripped Found left have rail screw not able to get tight also stripped out Bail arm and icemaker damaged, freezer fan motor locked up due to ice build up Called whirlpool, they suggest to shove epoxy in holes let cure and then come back and drill out holes; ordrng 1 WPW10474785 (arm-shut) and 1 W11542654 (Ice) and 1 WPW10464673 (motor-evap) and 1 WPW10397636 (slide) and 1 WPW10397635 (slide)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/26/2023
Installed panel. Op test ok
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/26/2023
Installed terminal block kit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Strongsville, OH 44136
David R
Job Details: 06/26/2023
"Cc loud humming from compressor, cooling and every component works fine. Fridge was already pulled out. Went into diagnostics, started up fans, all good. Started compressor, loud humming. Seems like moving the lines around compressor or pushing up compressor will stop sound. Took off all compressor screws and retightened back down. Moved some compressor lines away from compressor and took inverter and repositioned. Tested, ran, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8RHMXKQ0
Near Strongsville, OH 44136
Angel
Job Details: 06/26/2023
"Cc that unit is leaking water through the vents inside refrigerator section. Verified by removing evaporator cover to check and found drain tube clogged up with ice causing water to fall inside the refrigerator through the vents when its going into a defrost, so cleared out drain tube and steamed out all ice and also recommended customer to make sure they dont overfill the freezer because it can give an airflow issue and freeze up everything on the back causing drain tube to get clogged up again made sure drain tube was flowing as should opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44111
Marie V
Job Details: 06/26/2023
"Replaced drain pump, tested unit on diag, pass. Cust said unit has a small leak, will need bellow.; ordrng 1 W11106747 (Bellow)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44111
Marie V
Job Details: 06/26/2023
"Cc that unit will not work. Confirmed, ran diag found error code F7e1 shifter f7e7 shifter f0e2 over suds f7e6 motor . Found that something got stuck on motor, cam is scratching and belt is broken. Unit will need new motor, belt and cam.; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MER6770AAQ
Near Mentor, OH 44060
Brian M
Job Details: 06/26/2023
Cc of error of f1e1 Control eprom error Part not available # 74004542
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/26/2023
"Cc: oven not heating, smell gasFound unit has weak igniter. Needs bake igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mentor, OH 44060
Dan
Job Details: 06/26/2023
"Customer complaint that timer knob is hard to turn, confirmed, unit needs new timer, part is out of stock so not scheduling return appointment ; ordrng 1 W11566735 (Timer)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Painesville, OH 44077
Dan
Job Details: 06/26/2023
"Installed new harness, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brecksville, OH 44141
Angel
Job Details: 06/26/2023
"Cc upper spray arm fell off, confirmed cc changed retainer connected upper spray arm. Tested opt test good."
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Broadview Heights, OH 44147
Angel
Job Details: 06/26/2023
"Cc burner not igniting and oven quit working, confirmed cc oven would not come on. Changed burner head and adjusted, tested burner opt test good. Ordered new ui and main board for oven. Scheduled follow up for 6/30; ordrng 1 W11394663 (Main board) and 1 W11492301 (Ui board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Parma, OH 44134
Angel
Job Details: 06/26/2023
"Cc that unit is leaking from the icemaker it would shoot out water through the dispenser flap when you would try to dispense ice. Verified cc, and found that fill cup for icemaker was not aligned so when it would call for water some of the water would spill out. Removed icemaker and aligned fill cup properly tested icemaker by cycling it to make sure it wouldnt leak and had no leaks other than that everything looks and working as should opt test good."
We serviced a
MAYTAG DRYER
Model MGD4500MW0
Near Brook Park, OH 44142
David R
Job Details: 06/26/2023
Replaced drum. Tested. Good. Op Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Avon, OH 44011
David R
Job Details: 06/26/2023
Replaced bottom rack wheels. Tested. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/26/2023
"Cc that unit was not filling up the way is supposed to. Ran diag, no error codes. Ran auto test pass. Cust said that unit latch sometimes does not works, tested it, is working for me but will replace. Also tilted unit, everything is good underneath. Replaced latch from T/S and stared a bulky items cycle. It filled up all the way. Showed cust. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2697KEY
Near Perry, OH 44081
Dan
Job Details: 06/26/2023
"Customer complaint that unit is tripping gfci and not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 20 degrees, Found evaporator frozen solid, Unit is tripping gfci when unit enters defrost, plugged unit into non gfci outlet, defrost heater is working, advised customer to plug unit into non gfci outlet, unit is operating as designed"
We serviced a
GE RANGE
Model JGB860EEJ2ES
Near Madison, OH 44057
Dan
Job Details: 06/26/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44053
Marie V
Job Details: 06/26/2023
"Cc that unit starts then shuts off. Ran diag F8e1 long fill no fill. Stared a tested cycle, cold water valve is not working. Getting 120 V. Ordering water valve; ordrng 1 W11127357 (Water valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Lorain, OH 44053
Marie V
Job Details: 06/26/2023
"Cc that the unit is not cooling. Confirmed, took temps 60* in fresh food section and 49*. Found evaporator frosted over. Verify ohms on thermistor is at 8KOHMS. In range, ordering control. Defrosted all ice. Ordering parts. ; ordrng 1 W11546690 (Control) and 1 W11650661 (Harness) and 1 WPW10384183 (Thermistor)"
We serviced a
GE REFRIGERATOR
Model GSE22ESHCSS
Near Garfield Heights, OH 44125
Corina H
Job Details: 06/26/2023
"CC that the ice maker is not making ice all the time and a bin is cracked. Confirmed. Fz 12-17. Ff 32-38. Checked the ice maker, ice is formed on the top of the maker. The evaporator has a good frost pattern. The mullion rail is hot to the touch. Found the condenser fan not running. Used a fan and placed it in the compressor. Will need a new condenser fan and bin. ; ordrng 1 WR60X10209 (Condenser fan) and 1 WR32X10834 (Bin), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Parma Heights, OH 44130
Corina H
Job Details: 06/26/2023
"CC that there is a white box with wires hanging. Confirmed. Found the drain pump wires are broken and the cover to the drain pump broke off. Will need a new drain pump and harness. Called t/l Adrian With findings ; ordrng 1 W11399437 (Drain pump) and 1 W11643701 (Harness)"
We serviced a
KENMORE WASHER
Model 110.16922504
Near Cleveland Heights, OH 44118
Manny
Job Details: 06/26/2023
"Cc unit not washing properly, ran test cycle and unit running properly but drain hose in the sink, advise customer to keep hose elevated, opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44135
Corina H
Job Details: 06/26/2023
"CC that there is a loud noise. Confirmed. Found the Gearcase has dropped due to overloading. Will need a new Gearcase, shifter, cam, belt, agitator and cover.; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Shifter) and 1 WPW10427633 (Shield) and 1 285565 (Agitator)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC2
Near Willowick, OH 44095
Jason N
Job Details: 06/26/2023
"Cc unit has burns marks on rear of drumFound mark in question is normal for unit as heat from element or flame will discolor bulkhead grille. Called wp techline to document, Chris, confirmed this is normal for unit. No repair to be made."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Mentor, OH 44060
Jason N
Job Details: 06/26/2023
"Cc unit frosting in freezer section and on product. Found frost buildup on left side of freezer section. Customer stated it started late last week. Door is closing properly. Gasket is sealing properly. Freezer was empty, customer had removed all product, unable to check for product interference. Cleared frost from freezer section. Advised customer to monitor unit for future frost formation and ensure door is closed properly and no product is interfering with gasket. Unable to determine source of warm air leaking into unit at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Mentor, OH 44060
Jason N
Job Details: 06/26/2023
Installed cab roller and ff door gasket. Ensured proper seal to cabinet. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Painesville, OH 44077
Jason N
Job Details: 06/26/2023
"Cc unit vibration when washing heavy loads. Ran diagnostics, no codes stored. Checked unit suspension, checked good. Ran auto test cycle. All functions passed. No issues found. Ran spin test, no abnormal vibration. Advised customer on load sizing and load distribution and if offbalance situations arise, pause cycle and redistribute load. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Jason N
Job Details: 06/26/2023
Cc unit frosting/icing up in freezer sectionFound condensation building up in freezer section. Checked for air leakage into unit. Found gaps on both freezer door gasket and ff door gasket. Customer had recently switched door swing. Freezer door is also contacting bottom of cabinet before door closure. Added shim to freezer door. Reworked both freezer and ff section door gasket using heat gun. Ensured good seal to both door. Cleared frost and ice from freezer section. Op test good.; used 1 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Painesville, OH 44077
Brian M
Job Details: 06/26/2023
Cc unit making noise Ran unit empty no abnormal noise ; ordrng 1 WP697772 (blower wheel) and 1 W10888146 (housing) and 1 W11596046 (Seal)
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Parma, OH 44134
Manny
Job Details: 06/26/2023
"Replaced latch and pressure switch, ran test cycle and calibration, opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Lyndhurst, OH 44124
Corina H
Job Details: 06/26/2023
CC that the door swings open. Confirmed. There are no feet to raise the front of the unit to have the doors nor swing open when opening the door. Called t/l Leon, can not level the unit due to no feet. Advised Cust to call whirlpool cust relations
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Jefferson, OH 44047
Jason N
Job Details: 06/26/2023
"Installed suspension parts and bellow gasket. Ran auto test cycle, all functions passed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Avon Lake, OH 44012
Marie V
Job Details: 06/23/2023
"Called whirlpool tech line spoke derick asked if is something hitting on the panel. Confirmed, found a bottle hitting the up temp on freezer.removed from door. Op test ok"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Chardon, OH 44024
Brian M
Job Details: 06/23/2023
"Installed be,t OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GSH22JSRESS
Near Avon Lake, OH 44012
Marie V
Job Details: 06/23/2023
"Replaced water valve, tested at the dispenser, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVQ00
Near Lorain, OH 44055
Angel
Job Details: 06/23/2023
Cc that freezer is working fine and ff section is warm. Check and fan in freezer is not running took apart freezer to check voltage on fan and it had 120vac but not running will need fan replaced looked up for fan and its discontinued. ; ordrng 1 67004432 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVB03
Near Brooklyn, OH 44144
David R
Job Details: 06/23/2023
"Replaced grille and harness, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Madison, OH 44057
Dan
Job Details: 06/23/2023
"Installed new defrost heater, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRU17B2JW13
Near Lakewood, OH 44107
Manny
Job Details: 06/23/2023
"Cc unit not cooling properly. Verify and evap fan not running, compressor running and good frost on evap, temp control has no knob, rotated by hand unit came off, advise customer to monitor the unit and if the unit stops working to give us a call and well have to replace temp control; ordrng 1 5304497345 (temperature contro) and 1 216707200 (knob,temp control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/23/2023
"Customer complaints tub hub stripped out again Found the spline of the gearcase to have imperfections in the shaft Will need gear case, tub, cam; ordrng 1 W11454734 (Gearcase) and 1 SHIPPING (SHIPPING LOGISTICS*) and 1 W10721967 (PULLEY) and 1 W10528947 (HUB)"
We serviced a
GE RANGE
Model JGB735SP1SS
Near Painesville, OH 44077
Joe O
Job Details: 06/23/2023
"Installed control. Found unit still will not bake or broil. Oven light still on. Ohmed out door switch. Reading open at control. Jumped out switch. Still not shutting oven light off, or starting bake or broil. Ohmed out switch itself. Reading properly. Needs harness. Harnesses show out of stock. Office to reschedule; ordrng 1 WB24X27550 (plunger switch) and 1 WB18X38061 (Harness) and 1 WB18X38049 (Harness) and 1 WB18X38046 (Harness) and 1 WB18X27596 (harness switch)"
We serviced a
GE REFRIGERATOR
Model TPX24BPBAWW
Near Cleveland, OH 44124
Jason N
Job Details: 06/23/2023
Installed evaporator fan motor. Air flow restored to entire unit. Advised customer to allow up to 24 hrs for temperatures to equalize. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Madison, OH 44057
Dan
Job Details: 06/23/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at 22 degrees, fresh food section temperature at 45 degrees, found partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 12002730 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Ridgeville, OH 44039
Angel
Job Details: 06/23/2023
Replaced all parts mades sure unit was getting proper frost pattern set temps opt test good.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Mayfield Heights, OH 44124
Jason N
Job Details: 06/23/2023
"Cc unit does not work correctlyCustomer stated unit oven often does not work. Ran diagnostics, found codes f8e0 for upper blower fan speed low, f2e0 for key pad disconnected, f2e1 for stuck/shorted key, f1e0 for EEPROM communication error, f1e1 for internal error(not found in techsheet). Ran bake test to 300, fault f8e0 appeared at around 180 degrees. Canceled fault. Unit will need console, main control and blower fan replaced. ; ordrng 1 W10915661 (Console) and 1 W11082269 (Main control Mrc2) and 1 W11107275 (Blower fan)"
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Bentleyville, OH 44022
Brian M
Job Details: 06/23/2023
Cc unit showing Loc error Found customer to have lock enabled Turned off Ran diagnostics test OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HV0
Near Lyndhurst, OH 44124
Jason N
Job Details: 06/23/2023
"Installed 2 micro switches for upper and lower, primary and secondary interlocks. Monitor switch was not ordered. Unit powered off upon closing door for test cycle. Checked line fuse, checked good for continuity. Found burnt resistor on control board. Rechecked switches, found 1 switch was incorrect, NC when it should have been NO. ordering control board and correct switches ; ordrng 1 W11128342 (Control) and 1 W10727360 (Microswitch) and 1 W10269458 (Microswitch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Avon Lake, OH 44012
Marie V
Job Details: 06/23/2023
Installed drip pan. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PPAA
Near Cleveland, OH 44111
Corina H
Job Details: 06/23/2023
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.75oz r134a, unit cooling, pressures good, replaced the gasket and drain tube. op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Jason N
Job Details: 06/23/2023
Installed drive motor. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Painesville, OH 44077
Joe O
Job Details: 06/23/2023
"Recovered refrigerant, installed compressor and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Streetsboro, OH 44241
Brian M
Job Details: 06/23/2023
Cc unit not starting Found customer not letting unit finish sense cycle Advised that this stop sequence is normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Lakewood, OH 44107
Manny
Job Details: 06/23/2023
"Cc unit frosted in both sections , verified and gaskets are out, reset gasket but after doors are closed for a bit and open again the gasket comes off the doors, ordering gaskets; ordrng 1 W10838574 (gasket-dor) and 1 W10861499 (gasket-dor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Westlake, OH 44145
Marie V
Job Details: 06/23/2023
Defrosted all ice and replaced control and harness.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Parma, OH 44129
Corina H
Job Details: 06/23/2023
"Replaced the control, pump and motor. Ran a calibration. Found the fill inlet gasket leaking. Pulled unit adjusted the inlet gasket. Started a cycle. No leaks. Opt test ok. Brought core back for return"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV5
Near Euclid, OH 44123
Jason N
Job Details: 06/23/2023
"Installed gas valve. Turned gas on, Checked for leaks. No gas leaking from unit. Ran cooktop burner and oven test. Good ignition and flame. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bay Village, OH 44140
Marie V
Job Details: 06/23/2023
"Cc that the unit at the end of the cycled shows 9.1 no draining error code. Replaced heater Special Project S17304, ran diag 9.1 error code no draining. Tested unit, no leaks after replaced heater. Will need new valve and drain pump. Cust will call back if she wants to continue .; ordrng 1 W11412291 (Drain pump) and 1 W11434044 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Marie V
Job Details: 06/23/2023
Replaced dampers and belt. Ran diagnostics pass. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Maple Heights, OH 44137
Bill
Job Details: 06/23/2023
"Cc no ice, confirmed last visit. Changed water valve. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Parma, OH 44134
David R
Job Details: 06/23/2023
"Cc unit not cooling, heard hissing noise coming from the back. No cool, temps 70* both sections. Called techline. No refrigerant in system. Put nitrogen 140 psi. Hissing noise. Broken line from cabinet. Took pics. Techline deemed non repairable. Whirlpool to Contact customer. ; O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Jefferson, OH 44047
Dan
Job Details: 06/23/2023
"Installed new sump assembly and adjusters, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, OH 44143
Joe O
Job Details: 06/23/2023
Installed valve. Tested. Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Richmond Heights, OH 44143
Joe O
Job Details: 06/23/2023
"Cc: not heatingFound unit buzzing while heating. Replaced gas coils. Gas valve still buzzing, and short cycling heat. Needs burner assembly; ordrng 1 W10823508 (burner-gas), used 1 279834 (COIL) from stock"
We serviced a
GE RANGE
Model JB745DF3WW
Near Eastlake, OH 44095
Jason N
Job Details: 06/23/2023
Installed burner. Burner operation test good.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Cleveland, OH 44122
Joe O
Job Details: 06/23/2023
"Cc: not cooling properlyFound temps in ff at 59 degrees, freezer at 18 degrees. Found frost build up on evap cover. Ohmed out thermistor and element. Manually netted defrost. Unit defrosting. Needs control, thermistor, and defrostedControl out of stock. Office to reschedule; ordrng 1 W11660617 (Control box) and 1 WPW10384183 (thermistor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Avon Lake, OH 44012
Marie V
Job Details: 06/23/2023
"Replaced gearcase, slider , rotor and Washplate, ran calibration and auto test. All working good. Op test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HWH09
Near Broadview Heights, OH 44147
Bill
Job Details: 06/23/2023
"Cc unit not working, confirmed cc at last visit. Replaced interlock, control, and Ui. Plugged unit in, nothing. Test power at the out let 120 volts, pulled unit took off outer cover. Tested fuse, fuse open. Could not find fuse in truck, ordered fuses scheduled follow up on 6/28; ordrng 3 W10138793 (Fuse)s"
We serviced a
MAYTAG REFRIGERATOR
Model MF12269VEM10
Near North Ridgeville, OH 44039
Angel
Job Details: 06/23/2023
"Cc that unit was sitting for a year in the garage and plugged it in yesterday and unit is not cooling at all. Checked temps and both sections were over 70*. Compressor was running fans but no frost pattern at all. Gave her estimate for compressor and evaporator but will not continue with repair ; ordrng 1 W10160407 (Compressor) and 1 W10166256 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA RANGE
Model AGR4230BAB5
Near Cleveland, OH 44105
David R
Job Details: 06/23/2023
"Cc when opening oven door, noises. Sounds like bad hinges, popping noise when the door is opening. Ordering both L and R hinges. ; ordrng 2 W11095995 (Hinge)s"
We serviced a
KENMORE WASHER
Model 110.9258222
Near Parma, OH 44134
David R
Job Details: 06/23/2023
Replaced drain pump and motor. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near North Royalton, OH 44133
Bill
Job Details: 06/23/2023
"Cc pounding noise, could not confirm. Unit operating"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Westlake, OH 44145
Angel
Job Details: 06/23/2023
"Cc that strike broke snd cant use washer. Confirmed cc, replaced strike from truck surplus parts tested unit opt test good.; used 1 W11457841 (Strike) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Parma, OH 44129
David R
Job Details: 06/23/2023
Cc no ice and water water at dispenser. Checked and unit ice bin is almost halfway full. Can take 48-72 for a full bin of ice. Water coming from dispenser is chilled. Adjusted temp for customer but everything is working normal like it should. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Seven Hills, OH 44131
Corina H
Job Details: 06/23/2023
Replaced the heater. Cleaned the lint out from dryer.Tested. Opt test ok. PVC pipe and foil vent as venting. Advised Cust to replace with a semi rigid or rigid vent. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Kent, OH 44240
Brian M
Job Details: 06/23/2023
Installed glass door OP Test Ok
We serviced a
GE WASHER
Model GUD24ESSM1WW
Near Andover, OH 44003
Dan
Job Details: 06/23/2023
"Customer complaint of grinding noise, Ran normal wash cycle, unit filled and began agitating, ran drain and spin cycle, no unusual noises heard, customer identified noise, noise customer is hearing is drain pump , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Parma Heights, OH 44130
Angel
Job Details: 06/23/2023
Cc that lid cracked. Confirmed cc replaced lid with new hinges tested function of lid opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lakewood, OH 44107
Manny
Job Details: 06/23/2023
"Cc unit not washing, verified and pump motor not running, found F4e3 for motor not running, unit needs pump motor, customer will not proceed with the repair ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB05
Near Montville, OH 44064
Dan
Job Details: 06/23/2023
"Installed new evaporator fan motor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Garfield Heights, OH 44125
Corina H
Job Details: 06/23/2023
CC that the ff is not cooling. Confirmed. The freezer fan not running. Ff 63 fz 2. Found the drain hole blocked with ice. Steamed out the evap. The fan started running. Opt test ok.
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Lakewood, OH 44107
Manny
Job Details: 06/23/2023
"Cc unit not heating, verified and unit missing blower wheel, ordering wheel; ordrng 1 WP694089 (wheel)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Brook Park, OH 44142
David R
Job Details: 06/23/2023
"Cc unit not cooling on Fridge side, SxS. Customer needs new heater, shorted wires. Writing up estimate.; ordrng 1 W11650661 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
Bill
Job Details: 06/23/2023
"Cc not agitating, could not confirm at last stop. Replace rods,hub cam Splutch belt and cover. Tested opt test good."
We serviced a
MAYTAG WASHER
Model Mvw7232hw0
Near Middleburg Heights, OH 44130
Angel
Job Details: 06/23/2023
"Cc that unit is not finishing cycle. Ran diagnostics and found error code F6E3 acu miscommunication, F0E5 off balance and F7E4 reengagement failure checked underneath washer and unit will need slider replaced as well. Ordering control board, ui and slider.; ordrng 1 W11419171 (Control board) and 1 W11478526 (Ui) and 1 W10734521 (Slider)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44103
Manny
Job Details: 06/23/2023
"Replaced terminal block and power cord opt test ok,; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVB1
Near Strongsville, OH 44149
David R
Job Details: 06/23/2023
"Wrong color UI but customer said she was ok with it. Replaced UI, control and latch. Tested. All components working. Op Test Ok."