Service History 249

Near Cleveland, OH 44128
Brian M
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Cc filter door came off Found filter door on floor Installed filter door and made sure it was working properly OP Test Ok
Near Parma Heights, OH 44130
Dan H
Job Details: 04/10/2020
DRYER WHIRLPOOL WED5620HW1 "Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Parma Heights, OH 44130
Dan H
Job Details: 04/10/2020
REFRIGERATOR MAYTAG MFX2571XEM0 "Customer complaint that unit is not making ice or dispensing water, unit dispenses water , found ice maker turned off, turned on, op test good"
Near Independence, OH 44131
Dan H
Job Details: 04/10/2020
DRYER WHIRLPOOL GEW9260PW1 "Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, unit needs thermal fuse , customer has thermal fuse, customer will do repair himself"
Near Garfield Heights, OH 44125
Dan H
Job Details: 04/10/2020
WASHER MAYTAG MVWC555DW0 "Installed new drain pump, op test good"
Near Pepper Pike, OH 44124
Dan H
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW7040DW1 "Customer complaint that unit would not complete cycle, time wouldn’t change and might have seen smoke, ran diagnostics found f0e3(over load ), f7e0(loss of power), f0e5(off balance ), and f2e1(stuck key) error codes, no burn marks or smell, started n
Near Maple Heights, OH 44137
Brian M
Job Details: 04/10/2020
RANGE MAYTAG MGRH752BDW Installed orifice Tested burner OP Test Ok
Near Highland Heights, OH 44143
Corina B
Job Details: 04/10/2020
DRYER GE DBXR463EG6WW Found the start switch came out of the bracket. Reinstalled the start switch. Optest ok.
Near Oberlin, OH 44074
David R
Job Details: 04/10/2020
DRYER WHIRLPOOL WED7990FW0 "Cc of noise. Re checked support and idler pulley. Checked fan. Took off front and made sure nothing was loose. Found lint debris and a couple items loose in bottom of blower wheel. Removed. Put everything together, no noise. Normal sounds. Op test ok"
Near North Ridgeville, OH 44039
Corey L.
Job Details: 04/10/2020
RANGE WHIRLPOOL WFG525S0HZ0 "Offered to install other active hinge but would make door more stiff, customer stated ok, Installed active hinge, op test good"
Near Parma, OH 44134
Dan H
Job Details: 04/09/2020
WASHER WHIRLPOOL LSQ8512KQ0 "Customer complaint that unit is not spinning or draining, found lid switch broken, unit needs new lid switch; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44134
Dan H
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 2 degrees, found frost build up on evaporator wall, evaporator fan is running, found air gaps in fresh food section door seal and
Near Strongsville, OH 44136
Corey L.
Job Details: 04/09/2020
REFRIGERATOR MAYTAG MFI2570FEZ02 "Customer complaint ice maker still has same problem that it will not dispense sometimes and cubes fall out but wanted to know if there was a service update to ice maker at all, no service pointers found pertaining to this model, ice maker is operating as
Near Strongsville, OH 44136
Corey L.
Job Details: 04/09/2020
WASHER MAYTAG MHW8200FC0 "Customer complaint washer making this noise it shouldn’t be throughout cycle and clothes are not getting fully wet sometimes and other times not draining well, ran diagnostics found f3e1 water level fault, hose and sensor checks pass, started unit on sma
Near North Royalton, OH 44133
Dan H
Job Details: 04/09/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Installed new user interface, op test no good , unit needs new control; ordrng 1 W11120155 (control-elect)"
Near Middleburg Heights, OH 44130
Dan H
Job Details: 04/09/2020
WASHER MAYTAG MHW6630HW0 "Customer complaint that unit fills up with water and displays flo error, ran diagnostics found f8e1(valve failure) error code, unit needs new valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint frz dr not shutting, confirmed, found screw on the left slide not fully into liner, drove in screw op test good, found bottom right corner of frz with a big dent preventing door from fully sealing, called tl, spoke with mark, unit unre
Near Olmsted Township, OH 44138
Corey L.
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Customer complaint food freezing only on middle shelf, confirmed temps were 32 at middle shelf and 38-40 in rest of ff section, customer showed video of noise unit makes, could not pinpoint were sound is coming from with video but heard the diffuser gett
Near Olmsted Township, OH 44138
Corey L.
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVQ06 "Customer complaint frz leaking onto floor, confirmed, evap drain clogged, reworked drain kit already installed, quoted to clear clog, ok cleared clog and ice, unable to identify the source of the clog, op test good"
Near Saybrook Township, OH 44004
Jeff M
Job Details: 04/09/2020
WASHER MAYTAG MVWB835DW4 Temp sensor in the water housing has failed. Needs replaced ; ordrng 1 W11172234 (housing)
Near Shaker Heights, OH 44122
Joe O
Job Details: 04/09/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc: glass on shelve brokenNeeds glass.Customer to install; ordrng 1 WP67006655 (shelf-glas9057), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Jason N
Job Details: 04/09/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 "Recovered refrigerant. Installed new compressor, pulled vacuum to 29 in/hg for 15 min, held vacuum for 15 min, no change on gauges. Recharged system with 7.75oz of r134a. Unit starting to cool. Advised customer to allow 24-36 hrs for unit to return to no
Near Wellington, OH 44090
David R
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc no ice, customer said unit didn’t make ice for 2/3 days and then out of no where started making ice. Arrived today and customer says unit has been producing ice. Looked inside and bin is full. Icemaker currently has ice in it. All fans working. Custom
Near Cleveland, OH 44109
Corina B
Job Details: 04/09/2020
FREEZER FRIGIDAIRE FFFH20F2QWD Replaced the thermostat. Advised cust to wait 24 hrs before putting food in. Optest ok.; used 1 SHIPPING (shipping and handling) from stock
Near Edgewood, OH 44004
Jeff M
Job Details: 04/09/2020
DRYER AMANA NED4655EW1 The unit produces heat. They have an extremely long. I told them disconnect the vents run one cycle they will notice how easy the machine dries the cycle that will tell them for sure hundred percent venting issue
Near Parma, OH 44134
Corina B
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Replaced the defrost timer. Optest ok
Near Elyria, OH 44035
David R
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit ice bin freezing up. Found ice bin full, ice was covering the back clumped together not allowing ice bin to rotate. Let customer know about using it often and also the flow of warm air clinging to the ice and causing that build up. Suggest ever 2
Near Bedford Heights, OH 44128
Joe O
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDF330PAHW1 "Cc: not working, just lights flashingFound supplied cord under dishwasher was not receiving any power. Connected unit to 120v. Unit started right up. Unit functioning as designed. Op test ok"
Near Seven Hills, OH 44131
Jason N
Job Details: 04/09/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not filling, not startingCustomer stated he started a cycle, paused it then left. Came back and there was no water left in tub and it wouldn’t power on. Plugged unit in, found unit stuck in drain mode. Canceled. Ran diagnostics, no codes stored.
Near Independence, OH 44131
Corina B
Job Details: 04/09/2020
DISHWASHER KITCHENAID KDTM354DSS5 Replaced the float assembly. Optest ok.
Near Berea, OH 44017
David R
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Cc unit FZ would not freeze, stuff will start to thaw, than FZ would kick on and Freeze. Noted that this unit is in a garage, depending on time of year if temp is below or over a certain degree unit will not function properly. Right not outside temp in
Near North Olmsted, OH 44070
David R
Job Details: 04/09/2020
REFRIGERATOR AMANA ABB1921BRM00 "Cc not cooling. FF is 60, FZ is 0, damper is working correctly. Frost all over evap, not defrosting. Tested heater, good. Tested bi metal and heater circuit from connector on control, good. Control not sending volts down to defrost circuit . Will need ne
Near Maple Heights, OH 44137
Joe O
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc: not coolingFound temps in ff section at 39 degrees and freezer at 17 degrees. Found unit was pulling .700 amps. Found unit was in a 1 in vac. Found no leaks from dye filter. Spoke with BJ he stated it was potential a low charge. Added r134a to bring p
Near Brooklyn, OH 44144
Jason N
Job Details: 04/09/2020
WASHER MAYTAG MVW7230HW0 Installed agitator and screw. Op test good.
Near Avon Lake, OH 44012
David R
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Cc food freezing in FF, all shelves, frost forming on back of Evap cover, freezer randomly got up to 8*, restarted unit and hit fast cool, worked good after. All gaskets check fine, cannot fill any cold air coming out. Tested damper, damper control getti
Near Broadview Heights, OH 44147
Corina B
Job Details: 04/09/2020
WASHER ELECTROLUX EIFLS60LSS0 CC that the unit is leaking. Started a normal cycle with towels and a rinse and spin. Could not duplicate the leak. Optest ok
Near Lorain, OH 44052
David R
Job Details: 04/09/2020
RANGE KENMORE 790.7303231 "Cc oven not working. Glow ignitor is getting 2.3 amp draw, too weak. Replaced from t/s. Tested. Op test ok ; used 1 12400035 (IGNITER 52.99) from stock"
Near Cleveland, OH 44102
Jason N
Job Details: 04/09/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Cc unit freezer not coolingFound freezer section at 35 degrees. Checked connections on all sealed system components. Evaporator only frosting heavy on first 2 coils. Found uv dye leaking from evaporator. Unit needs evaporator. ; ordrng 1 5303918569 (evapo
Near Solon, OH 44139
Brian M
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc of no cool Found unit to have defrost issue Found thermistor out of range Replaced using truck stock OP Test Ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock
Near Kingsville, OH 44048
Jeff M
Job Details: 04/09/2020
WASHER AMANA NFW5800HW0 Spring popped off I put the spring back on unit test good
Near Cleveland, OH 44139
Brian M
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW6600SW1 "Cc unit not making proper selections and also gives a HC error Found Hot cold reversed swapped hoses Found control knob not allowing proper selections and jumping all over the place Needs UI, UI is NLA W10070060"
Near Andover, OH 44003
Jeff M
Job Details: 04/09/2020
DRYER WHIRLPOOL WED4815EW1 One of the rear rollers were bad replace the rear roller with a dryer repair kit. Installed new part unit tested good ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Aurora, OH 44202
Brian M
Job Details: 04/09/2020
WASHER MAYTAG MVWX655DW1 Cc unit won’t go past sensing Ran diagnostics found no cold water entering Needs cold water valve Est only
Near Garfield Heights, OH 44125
Joe O
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW4855HW1 Cc: leaking under unitFound unit leaking from house water line. Gasket in water line was missing. Customer replaced gasket. Ran auto test and calibration. Op test ok
Near Chesterland, OH 44026
Jeff M
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL ED2SHAXMQ10 The bracket that holds the water supply switch the bracket is broken the icemaker opticals are blinking two times and then pausing for one second the opticals need to be replaced; ordrng 1 W10757851 (optic bd set ref) and 1 WP2180226 (bracket)
Near Bainbridge Township, OH 44202
Brian M
Job Details: 04/09/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 Installed door gasket and steamed out wrinkles OP Test Ok
Near Lorain, OH 44053
David R
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc concerns with the lock, said they lock light isn’t coming on. No error codes. Ran diagnostics and calibration, all components check good. Explained lock light does not come on at beginning of cycle. Ran quick wash, waited, cycle went through sensing,
Near Brook Park, OH 44142
Dan H
Job Details: 04/09/2020
DRYER MAYTAG MEDX655DW1 "Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Sheffield, OH 44054
Corina B
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Replaced the door, control. Brought core back for return. Optest ok"
Near Cleveland, OH 44103
Jason N
Job Details: 04/09/2020
WASHER GE GTW485ASJWS "Cc unit vibration when spinningCustomer stated couldn’t get unit to stop shaking when running a spin cycle, could t rebalance load. Ran diagnostics, found codes 26 for out of balance load, and 31 also an out of balance fault. Ran manual spin and agitatio
Near University Heights, OH 44118
Joe O
Job Details: 04/09/2020
WALL OVEN WHIRLPOOL WOS92EC7AS04 "Cc: no powerFound thermal fuse open. Customer states they had ran a self clean and unit shut down. Replaced thermal fuse. Ran test bake. Blower fan is running, unit is heating. Op test ok; used 1 WPW10545255 (FUSE-THRML) from stock"
Near Euclid, OH 44117
Jeff M
Job Details: 04/09/2020
WASHER AMANA NTW4755EW1 Filled the unit with water drained it out turns out the piping that the drain goes into house plumbing is plugged customer needs a plumber
Near Euclid, OH 44123
Jeff M
Job Details: 04/09/2020
WASHER MAYTAG MVWX655DW1 Have assembly is stripped out and the agitator center is rotted/rusty ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Near North Olmsted, OH 44070
Dan H
Job Details: 04/09/2020
DRYER MAYTAG MED6630HC0 "Customer complaint that unit does not dry, ran diagnostics found f3e1(exhaust thermistor open or shorted ) error code, thermistor tests good, unit needs new control ; ordrng 1 W11350213 (CNTRL)"
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Power cord was wired to the machine wrong power was used as neutral neutral was used as power. Luckily I rewire the machine correctly and everything tested just fine
Near Cleveland Heights, OH 44121
Jason N
Job Details: 04/09/2020
WASHER WHIRLPOOL WFW9550WL10 "Cc unit not starting and code f11Customer stated his basement had standing water several days ago and then unit quit working. Confirmed code f11 for mcu to ccu communication. Found evidence of water infiltration into motor control inside unit. Advised cu
Near Sheffield, OH 44054
Corina B
Job Details: 04/09/2020
REFRIGERATOR KITCHENAID KRFF300EWH01 CC that the door s broken. Found the receiver is broken off of the door. Will need a new door. Cust can install door. ; ordrng 1 LW10721540 (dor-fip)
Near Avon, OH 44011
Corina B
Job Details: 04/09/2020
REFRIGERATOR GE PGSS5NXCSS "CC that the unit is not cooling. Used the test box on the compressor, started up. Will need an inverter"
Near Rocky River, OH 44116
Dan H
Job Details: 04/09/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Customer complaint that oven temperature is too low, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 323 degrees, adjusted temperature offset up 30 degrees, op test good"
Near Cleveland, OH 44107
Dan H
Job Details: 04/09/2020
OTR MICROWAVE MAYTAG MMV1153BAW "Customer complaint that unit is not heating, confirmed, unit needs new magnetron; ordrng 1 WPW10126786 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
David R
Job Details: 04/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc water still dripping from by Icemaker box top of ceiling. Called Techline. Went over ice Shute seal, ice box fan not up to speed and also checking FZ temp. Ordering parts ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11197489 (heater) and 1 W113
Near Streetsboro, OH 44241
Brian M
Job Details: 04/09/2020
DISHWASHER KITCHENAID KDPE234GPS0 Complaint unit not washing Hooked up power and water Found no water entering Needs water valve ; ordrng 1 W11175771 (valve-inlt)
Near Olmsted Township, OH 44138
Corey L.
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 "Customer complaint dishwasher flooded kitchen when testing after install and had never been used for dishes yet, unit is level, gasket is good, float switch is free, ran diagnostics found f6e4 float switch open, filled and emptied four times, unit filled
Near Pepper Pike, OH 44124
Jason N
Job Details: 04/09/2020
RANGE KITCHENAID KODC304ESS01 Installed thermostat lower oven. Ran bake test on both upper and lower to 300. Op test good.
Near Mentor, OH 44060
Joe O
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895713 (COUPLER), 1 W10895716
Near North Ridgeville, OH 44039
David R
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced gasket. Seems like door was just not pushed all the way closed. Op test ok
Near North Ridgeville, OH 44039
David R
Job Details: 04/09/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Cc no water. Unit getting 120v. Found error codes. 6-4, 8-3, 8-2. Drain motor was not working, out of range, replaced from t/s. Control not sending out correct power to components. Ordering control ; ordrng 1 W11225084 (cntrl-elec), used 1 WPW10348269 (P
Near Lakewood, OH 44107
Dan H
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that spray arms are not moving, ran diagnostics found 4-3(wash motor not running) error code, installed new sump assembly, op test good"
Near Fairview Park, OH 44126
Corina B
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW5000DW1 CC that the unit does not spin the clothes. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Found the hub is not engaging. Washplate is stuck to the gearcase. Will need a washplate and hub.
Near Munson Township, OH 44024
Jason N
Job Details: 04/09/2020
WASHER MAYTAG MHW6630HC0 "Installed main control, pressure switch and hose. Ran diagnostics cycle, all functions passed."
Near Mentor, OH 44060
Jeff M
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Freezer is at 50° customer states has been consistent at that temperature since day one the fridge is at Max settings. The unit will need a display and temp sensor; ordrng 1 W11082783 (cntrl-elec) and 1 WPW10384183 (thermistor)
Near Rocky River, OH 44116
Corina B
Job Details: 04/09/2020
RANGE WHIRLPOOL WFG320M0BW2 CC that the door is not shutting properly. Found the hinge not sitting correctly. Adjusted the door. Optest ok
Near Mentor, OH 44060
Joe O
Job Details: 04/09/2020
RANGE FRIGIDAIRE FGF366CBC "Cc: not heating broil or bakeFound broil ignited, bake will not. Found bake igniter is burned out. Needs igniter. Replaced igniter with surplus igniter. ran test bake. Op test ok; used 1 5303935066 (IGNITER) from stock"
Near Euclid, OH 44119
Corina B
Job Details: 04/08/2020
DRYER MAYTAG MGDC300XW0 CC that the unit is not getting hot. Found th thermal cutoff is open. Replaced the cutoff will surplus t/s. Optest ok. ; used 1 W11050897 (THERMAL CUTOFF 1051) from stock
Near Geneva Township, OH 44041
Jeff M
Job Details: 04/08/2020
WASHER MAYTAG MHW5630HW0 Customer had a an extremely large blanket in the dryer. I took that extremely large blankets put it in the washer unit tested good. The sounds only occurs when the drum of the washer is shaking violently like it’s off-balance. I explain to the customer ag
Near Mentor, OH 44060
Joe O
Job Details: 04/08/2020
WASHER WHIRLPOOL WTW8040DW4 Installed control. Ran auto test and calibration. Op test ok
Near Highland Heights, OH 44143
Joe O
Job Details: 04/08/2020
DRYER MAYTAG DE409 "Cc: noise, door not latchingFound blower wheel broken and stripped out. Found catch broken. Needs blower wheel and latch kit; ordrng 1 306436 (door catch606) and 1 Y303836 (blower wheel2720), used 1 SHIPPING (shipping and handling) from stock"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/08/2020
RANGE KENMORE 362.7526191 Cc: oven not heatingFound igniter receiving power but not igniting. Needs igniter. Replaced igniter. Op test ok; used 1 4342528XXX (XXX DO NOT RESTOCK XXX5145) from stock
Near Brooklyn, OH 44144
Corey L.
Job Details: 04/08/2020
DRYER WHIRLPOOL WED7000DW1 "Customer complaint dryer not heating, confirmed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, found element open, replaced with ts element, op test
Near Warrensville Heights, OH 44122
Dan H
Job Details: 04/08/2020
WASHER MAYTAG MVWB765FW4 "Installed new gearcase, motor, and rotor, op test good"
Near Saybrook Township, OH 44004
Jeff M
Job Details: 04/08/2020
DRYER MAYTAG MDG2706AWW Installed new part unit tested good
Near Eastlake, OH 44095
Jason N
Job Details: 04/08/2020
RANGE WHIRLPOOL WFG320M0BS3 "Cc unit oven not ignitingCustomer states unit is under warranty, but no pop or entitlement. Ran bake test, ignitor drawing 1.5a then shutting off. Tested relay on control, good power in to relay as 123v, but relay contacts opening up on control. Unit nee
Near Elyria, OH 44035
David R
Job Details: 04/08/2020
WASHER WHIRLPOOL WTW4800BQ0 "Cc either won’t spin/agitate, and noise. Shifter and motor error codes F7E5, F7E6, motor not reaching RPM F7E7. Spun by hand, squeaking noise. Agitator dogs are grimy and one is cracked. Noise coming from gearcase. Loud noise coming from motor when in sp
Near Nelson Township, OH 44231
Brian M
Job Details: 04/08/2020
WASHER WHIRLPOOL WTW8040DW0 Cc unit did not start load Ran diagnostics found error code for over sud Ran auto test found a ton of suds left in tub Ran diagnostics Advised customer on soap usage OP Test Ok
Near Cleveland, OH 44135
Corey L.
Job Details: 04/08/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Installed parts listed, cleared ice from evap, op test good"
Near Cleveland, OH 44111
Dan H
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL ET6WSMXKQ00 "Customer complaint that unit is no cooling properly, freezer section temperature at 13 degrees, fresh food section temperature at 62 degrees, found evaporator frosted over, bi metal open, unit needs new bi metal; ordrng 1 WP2192096 (harns-wire)"
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/08/2020
RANGE FRIGIDAIRE FFGF3047LSG The unit was on Celsius not Fahrenheit I press and hold the broil button which allowed the Celsius to move to Fahrenheit unit tested good; used 1 SENIORDISCOUNT (senior discount) from stock
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/08/2020
REFRIGERATOR AMANA ART318FFDW06 "Cc: not cooling properlyFound temps in unit at 54 degrees. Found unit has no frost pattern. Unit only pulling .497 amps. Needs compressor, drier, and evaporator.Compressor and evaporator show out of stock, office to reschedule; ordrng 1 W11209866 (compre
Near Euclid, OH 44119
Jason N
Job Details: 04/08/2020
N/A N/A WRF555SDHV02 "Cc unit not making ice Found ice maker turned off on display. Turned back on, ran manual harvest, test unit indexed and filled with water. Op test good. Customer also stated his lower deli drawer lid came off, found pin broke off. This is considered cosm
Near Fairview Park, OH 44126
Dan H
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 60 degrees, nothing is running , display is blank, lights are on, outlet has hot/neutral reversed, advised customer that they need
Near Fairview Park, OH 44126
David R
Job Details: 04/08/2020
RANGE KITCHENAID KERS807SBB00 Replaced part. Tested. Op test ok
Near Westlake, OH 44145
Corey L.
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint dispenser leaking over night tray under dispenser full of water and ice does not dispense all the time, door sealing good, temp is about 6 in ice box, ice not clumped and is correct size, auger motor just hums, ordering left door and i
Near Atwater, OH 44201
Brian M
Job Details: 04/08/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Cc freezer door broke Found inner door skin broke where door attaches to drawer Needs freezer door Called safety department They are covering parts WPO0G00WP1 is the autho number ; ordrng 1 LW10547319 (dor-fip wh66744)
Near Middleburg Heights, OH 44130
Dan H
Job Details: 04/08/2020
DRYER MAYTAG MEDE200XW1 "Installed new control, op test good"
Near Cleveland, OH 44119
Jason N
Job Details: 04/08/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not draining or spinningRan diagnostics, found codes f7e5 for shifter fault. Ran auto test, shifter shifting back and forth not able to find position. Replaced shifter using truck stock. Reran auto test. Op test good.; used 1 W10913953 (ACTUATOR
Near Cleveland, OH 44107
David R
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KRFF305ESS03 "Cc not cooling. Had plugged in for 3-4 days. 70* in both FF and FZ. Put valve on to test pressure, 0. Put a little refrigerate in to see if I can find leak. Found pin hole leak on suction line at cavity of refrigerator. Cannot be service. Robert, documen
Near North Olmsted, OH 44070
Corey L.
Job Details: 04/08/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint oven and broil not working, confirmed found red wire at terminal block arched and disconnected from prong at terminal block, replaced wires term. Block and 3 prong cord with stress relief, op test good; used 1 W11134843 (HARNESS MAIN
Near Avon, OH 44011
Corey L.
Job Details: 04/08/2020
RANGE KITCHENAID KGSS907SSS01 "Replaced door latch, op test good"
Near Middleburg Heights, OH 44130
Dan H
Job Details: 04/08/2020
WASHER WHIRLPOOL WFW8300SW05 "Customer complaint that unit is not starting after running self clean, confirmed, ran diagnostics found f01(eeprom error) error code, unit needs new control; ordrng 1 WPW10525351 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Joe O
Job Details: 04/08/2020
REFRIGERATOR KITCHENAID KBFC42FSS00 "Cc: leaking, water filter percentage droppingPulled kick plate. When removing kick plate water filter cap broke. found no water markings. Found ice buildup in the freezer floor. Needs drain cleared. Cleared drain. Needs filter cap.Customer to install; or