We serviced a
AMANA WASHER
Model NTW4516FW3
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/29/2021
"Cc that the unit will leave water standing at the bottom of unit. And one of the lights still on. Ran diag found F8E1 no fill long fill. Teste components found water valves not open all the way, only a little bit of water coming in. When opened all the way in still, cust opened a valve and unit started filling properly. Ran calibration and auto test. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Aurora, OH 44202
Brian M
Job Details: 04/29/2021
Cc of noises Found all noises to be normal operation sounds OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near LaGrange, OH 44050
Gabriel P
Job Details: 04/29/2021
"Replace console,opt test ok ; ordrng 1 W10692425 (Console)"
We serviced a
AMANA REFRIGERATOR
Model ARSE66ZBS
Near Jefferson, OH 44047
Jeff M
Job Details: 04/29/2021
The unit does not make ice I took the icemaker out the nonstick coating in the tray is breaking down the icemaker is receiving 120 V AC needs a new icemaker customer already paid in full. No eta; ordrng 1 D7824706Q (Ice maker) and 1 S (S)
We serviced a
ROPER DRYER
Model RED4516FW0
Near Mantua, OH 44255
Brian M
Job Details: 04/29/2021
Cc unit not turning on Found thermal fuse open Replaced OP Test Ok
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/29/2021
Cc of low lint build up Could not find a issue unit is vented out properly No issue found
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Streetsboro, OH 44241
Brian M
Job Details: 04/29/2021
Cc agitator loose Found agitator stripped out Needs agitator ; ordrng 1 WP3951744 (agitator)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44128
Jason N
Job Details: 04/29/2021
"Cc unit making squealing sound.Ran auto test, confirmed belt slipping when in spin cycle. Replaced drive belt using truck stock. Reran auto test, no abnormal sound heard. Op test good.; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC
Near Andover, OH 44003
Jeff M
Job Details: 04/29/2021
The UI is not responding Consistently needs a new UI ; ordrng 1 W10911024 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Streetsboro, OH 44241
Brian M
Job Details: 04/29/2021
Cc no ice Found bail arm to be stuck in the up position removed icemaker and repositioned bail arm
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44136
David R
Job Details: 04/29/2021
"Found open contacts on start switch, ordering start switch ; ordrng 1 WPW10117655 (Start switch)"
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Fairview Park, OH 44126
Dan H
Job Details: 04/29/2021
"Customer complaint that unit is not completing cycle and not spinning, ran diagnostics found f7e7(motor unable to reach target rpm) and f7e1(basket speed fault) error codes, shifter failed optical test, bearings in gearcase are worn, unit needs new shifter and gearcase; ordrng 1 W11132267 (Gearcase) and 1 WPW10006355 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/29/2021
Found motor not receiving proper power Needs control and motor and wheel ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 W10857612 (timer)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bedford, OH 44146
Jason N
Job Details: 04/29/2021
"Cc unit not heating properly.Checked power cord connection, corrected wiring, removed ground from neutral terminal and connected to chassis. Plugged in unit, ran dryer test. Unit tumbling and heating properly. No issues found with unit, unit working as designed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Wickliffe, OH 44092
Joe O
Job Details: 04/29/2021
Installed motor and belt. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU1345XTVB1
Near Bedford Heights, OH 44146
Jason N
Job Details: 04/29/2021
"Cc unit not draining Confirmed water sitting in bottom of unit. Cleared water from unit, checked chopper blade assembly. Checked clear. Pulled drain pump, found impeller on pump separated from shaft. Unit needs drain pump. Replaced using truck stock. Ran wash test then cancel drain. Op test good. ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Kent, OH 44240
Brian M
Job Details: 04/29/2021
Complaint lights flashing Found unit stuck in sensing mode Reset control ran manual test on valves drain and spin OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Euclid, OH 44117
Jason N
Job Details: 04/29/2021
"Cc unit not going into sense. Customer stated about 50/50 unit will go into sensing and start. Started wash cycle several times, unit going into sense every time. Had customer start cycle, found customer was pulling off start button too early before final countdown to 1. Advised customer to hold start button slightly longer until sense appears on display. Customer tried several times, good to go. Op test good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD2A
Near Middleburg Heights, OH 44130
David R
Job Details: 04/29/2021
"Replaced latch, tested, still not working properly. Still showing flashing lights on UI. Called Brain, followed tech sheet. The old switch test good. Would order and replace UI. **can we credit the money paid for switch towards the UI? And whatever is left add to total due?; ordrng 1 5304518467 (UI)"
We serviced a
GE REFRIGERATOR
Model DFE2HJNKPES
Near Perry, OH 44081
Jeff M
Job Details: 04/29/2021
The unit is leaking possibly from the compression fitting on the waterline behind the refrigerator I shut the waterline off so theres no water getting to the machine so I can stop leaking supposedly. I cannot remove the fridge from the wall it is a super tight fit I told the customer if she was able to remove that refrigerator within a 30 day service call warranty will come back out and see what else is going on I also told her if it is that copper fitting for that waterline we do not replace the fitting; saved tckt
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Orwell, OH 44076
Jeff M
Job Details: 04/29/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Olmsted Falls, OH 44138
David R
Job Details: 04/29/2021
"Cc not making ice. Found door harness wires cut through.ordering white left door.*** 2 techs, requesting double labor ; ordrng 1 LW11038922 (Door)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44119
Joe O
Job Details: 04/29/2021
Cc: oven stay turning onCustomer was locking keypad when trying to start baking. Advised customer the lock has to be off to start a bake. Ran test bake. Op test ok
We serviced a
KITCHENAID RANGE
Model KFGC506JSS
Near Solon, OH 44139
Joe O
Job Details: 04/29/2021
Cc: burners still clicking after ignitingFound outlet has a hot neutral reverse. Found a correct outlet near unit. Plugged in unit to correct outlet. Unit stopped clicking. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Ravenna, OH 44266
Brian M
Job Details: 04/29/2021
Cc unit not drying Ran diagnostics found no errors heater is working properly Advised on jet dry and gave samples
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAH00
Near Ravenna, OH 44266
Brian M
Job Details: 04/29/2021
"Cc still no iceRan ice maker diagnostics found ice maker functioning properly But ice bin transmitter is intermittently working keeps cutting in and out on reading full and empty bin Needs transmitters ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Kent, OH 44240
Brian M
Job Details: 04/29/2021
Cc some of his cups have water on top The cups in question have a pretty good sized dip in them Advised that because of the dip the water will sit because it has no where to run off Unit is functioning properly
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Perry, OH 44081
Jeff M
Job Details: 04/29/2021
The unit went off-balance quite aggressively push the side of the cabinet out took a picture of it. theres no error codes customer showed me the load they had in the machine it was just a standard load. Shirts things like that. Ordering a control board just in case its a software issue in the machines not detecting properly balanced load. Theres no ETA on that part customer will call us once they receive it; ordrng 1 W11419171 (Control)
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC
Near Lorain, OH 44053
Gabriel P
Job Details: 04/29/2021
"Check all fuse and igniter test pass,unit is also gas so will will not be able to check for heat but each part check good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Madison, OH 44057
Jeff M
Job Details: 04/29/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 04/29/2021
"Cc unit not washing or draining clothes correctly. Ran diagnostics, found codes f0e3 for overload and f0e5 for offbalance. Ran auto test and calibration. All functions passed. Asked customer about clothing loads. Customer is filling tub 3/4 full, hence the overload and offbalance codes. Advised customer about load sizing for this unit and if offbalance situations still arise, to pause unit and redistribute load. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near University Heights, OH 44118
Dan H
Job Details: 04/29/2021
"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
GE DISHWASHER
Model GDT695SFL5DS
Near Richmond Heights, OH 44143
Dan H
Job Details: 04/29/2021
"Customer complaint that unit is not draining, confirmed, found drain pump no pumping water out, unit needs new drain pump , customer does not want repair at this time; ordrng 1 WD19X24829 (Dp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS8
Near Pepper Pike, OH 44124
Dan H
Job Details: 04/29/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing , a screw in door backed out causing door to not seal properly, tightened, no leaks, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/29/2021
"Cc unit upper rack rubbing on gasket.Confirmed left side of upper rack slightly rubbing on door gasket, customer concerned it may tear gasket. Found left side of rack is bowed out slightly. Removed adjuster, manipulated(pushed in) top of rack to straighten out. Reinstalled adjuster. Top rack now freely moving in and out without touching gasket. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Mentor, OH 44060
Joe O
Job Details: 04/28/2021
"Cc: leakingCustomer states unit leaking front left corner of unit. Ran normal cycle, ran diagnostics cycle. Customer loaded unit with towels. Ran normal cycle. Let unit fill and wash. Could not duplicate leak. Placed water mat. Advised customer to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Gabriel P
Job Details: 04/28/2021
Cc that washer is not egitating. Verified and found that the hub was stripped.
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Cleveland, OH 44109
Jason N
Job Details: 04/28/2021
"Installed gearcase, motor and motor pulley. Ran wash test then spin test. No abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG550D0HZ2
Near Cleveland, OH 44144
Corina B
Job Details: 04/28/2021
CC that the bake does not work. Found the Bake burner not in line with the gas valve. Found the frame to the unit is bowing out. Called t/l, Called trade care team Tabitha.
We serviced a
WHIRLPOOL DRYER
Model WGD9400SU0
Near Mentor, OH 44060
Joe O
Job Details: 04/28/2021
"Cc: not starting, time adjustingPowered unit up. Unit started. Found very little air flow coming out outside vent. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Needs venting cleaned."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bay Village, OH 44140
David R
Job Details: 04/28/2021
"Cc unit is leaking. Found pin hole leak in drain hose. Ordering drain hose***No return, customer will put on themselves ; ordrng 1 W11244231 (Drain hose)"
We serviced a
FRIGIDAIRE DRYER
Model FFLE3911QW0
Near Mentor, OH 44060
Joe O
Job Details: 04/28/2021
"Cc: wont startFound wiring to thermal fuse shorted out and thermal fuse open. Needs thermal fuse and harness. Harness out of stock office to reschedule ; ordrng 1 134120900 (thermal limiter) and 1 5304517938 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/28/2021
Cc that food is freezing in FF section. Verified and found tall gallons of milk and juice on top shelf. But customer said it was still freezing the food .Suggested customer to keep talk stuff from being on top shelf for better flow of air. Will order diffuser and thermistor for customer.; ordrng 1 W11317276 (Diffuser assembly)
We serviced a
KITCHENAID RANGE
Model KCGC506JSS
Near Windsor, OH 44099
Brian M
Job Details: 04/28/2021
Cc knobs are easily turned when cooking on unit and sometimes one turns on with her knowing Found knobs to be properly seated and all need to be pushed in to turn At this time unit is operating as designed
We serviced a
ELECTROLUX WASHER
Model EIFLW50LIW1
Near Willoughby Hills, OH 44094
Dan H
Job Details: 04/28/2021
"Customer complaint that there is water left in fabric softener dispenser cup, found channel blocked cleared, op test good"
We serviced a
KITCHENAID RANGE HOOD
Model KVWB600HBS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/28/2021
Wrong lights ordered Also to be on safe side will order led driver board ; ordrng 2 W11109591 (light)s and 1 W11281878 (transformr)
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Bay Village, OH 44140
David R
Job Details: 04/28/2021
"Cc unit not heating. Found ignitor is coming on, then going back off after about 10 seconds but its cycling. Went to check vent outside, no air. Took vent off from back of unit, tested, heat is staying on longer. Recommend getting vent cleaned and unit will function properly. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIHZ00
Near Shaker Heights, OH 44120
Dan H
Job Details: 04/28/2021
"Installed new fresh food section door , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/28/2021
Cc installed led and still lights out Found another led out Needs another led Customer will call when they want to reorder ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE RANGE
Model JGP963SEJ1SS
Near Bay Village, OH 44140
David R
Job Details: 04/28/2021
"Cc unit will keep on sparking on RF burner, sometimes when turning on/off power to unit it will start working correctly, both small burners not igniting, knobs burned. Turned unit on, no sparking but 2 small burners not igniting still. Checked and found power coming to them but wires damaged as well as ignitor. Spark harness damaged. Gave customer estimate on all parts. At this time does not want to go ahead with repair. Customer paid SVC. Do not order parts; ordrng 3 WB03T10171 (Knob)s and 1 WB18T10338 (Harness) and 1 WB13X32509 (Spark module) and 2 WB13X27058 (Ignitor)s and 1 WB18T10218 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/28/2021
Cc that washer takes to much time to wash or wet clothes at end. Ran diagnostics and found F8E1 error code no fill long fill. Verified and found cold water valve almost closed causing it to have long time to fill and wash. Explained to customer. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mentor, OH 44060
Jeff M
Job Details: 04/28/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EBL01
Near Rocky River, OH 44116
Jason N
Job Details: 04/28/2021
"Cc unit not cooling. Found freezer temps reading 0 but actual was 48. Ff section reading 48. Ran thermistor check on freezer thermistor. Found reading open. Customer stated they had a handy man out prior to our service who replaced the freezer thermistor to fix their no cool issue. Customer had original thermistor. Checked thermistor at room temperature, reading 2658 ohms. Thermistor is good. Replaced freezer thermistor with original. Watched frost pattern on freezer evap. Frost pattern looks good. Advised customer to allow 24 hrs and check temperatures ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB
Near Brooklyn, OH 44144
Corina B
Job Details: 04/28/2021
"CC that the water and ice are not working. Plugged unit in, both solenoid are opening up. Optest ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWLU0
Near Cleveland, OH 44128
Dan H
Job Details: 04/28/2021
"Customer complaint that unit is leaking and not draining, found unit leaking from wash motor seal, found drain hose clogged, unit needs new drain hose and wash motor seal, wash motor seal is no longer available ; ordrng 1 3369037 (Seal) and 1 WP3374077 (Hose)"
We serviced a
GE DISHWASHER
Model CDT725SSF4SS
Near Mentor, OH 44060
Jeff M
Job Details: 04/28/2021
The unit is not heating I double check the heating circuit I owned it out from the board 17.8 ohms of resistance. In manual test mode there was no relay clicking on the main board heating element was not heating board is not supplying power and needs a new board; ordrng 1 WD21X22277 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Cleveland, OH 44129
Corina B
Job Details: 04/28/2021
"CC that the unit is not cooling. Found there is ice build up on the back wall of the evaporator. Steamed out the evaporator. Evap fan not running. Replaced the fan from t/s. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ5
Near Westlake, OH 44145
David R
Job Details: 04/28/2021
"Replaced parts, tested, good, op test ok"
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Parma, OH 44129
Corina B
Job Details: 04/28/2021
CC that the unit does not turn on. Found the thermal fuse is open. Will need a new fuse. Called MP can schedule for Thursday ; ordrng 1 WP3390719 (Thermal fuse)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44120
Dan H
Job Details: 04/28/2021
"Customer complaint that unit has not been filling and then they push the button to start the wash, ran diagnostics found f0e2(stuck key) error code, lid locks, valves open and close, unit agitates, unit spins, started normal wash cycle, unit filled to normal water level and agitating, unit is operating as designed"
We serviced a
GE DISHWASHER
Model n/a
Near Painesville, OH 44077
Jeff M
Job Details: 04/28/2021
The water line is not hooked up and the end was cut off they needs plumber
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAH00
Near Ravenna, OH 44266
Brian M
Job Details: 04/28/2021
Cc no ice Found icemaker getting power but not rotating Replaced using truck stock OP Test Ok ; used 1 WPW10251076 (ICE MAKER ASSY) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/28/2021
Cc that washer squeaking and noise. Ran diagnostics and found error code F0E5 overload ran calibration and a rinse and spin to verified egitator for noise and washer sounds as designed. Opt test ok.
We serviced a
MAYTAG DRYER
Model DG8410
Near Kirtland, OH 44094
Joe O
Job Details: 04/28/2021
"Cc: rattling, screeching noiseFound blower wheel stripped out, pulley worn, rollers worn, and belt dry rotted. Needs pulley, blower wheel, rollers and belt.Blower wheel out of stock, office to reschedule ; ordrng 1 Y303836 (blower wheel) and 1 WP6-3037050 (pulley) and 1 WPY312959 (belt) and 2 12001541 (bearing & roller asy)s"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near University Heights, OH 44118
Jason N
Job Details: 04/28/2021
"Cc unit oven not working, codes low fan speed errorConfirmed f8e0 for cool fan speed low. Checked connections to fan. Replaced blower fan using customer supplied pre Id part. Ran oven bake test to 350 degrees. Unit preheated properly, no codes. Op test good."
We serviced a
WHIRLPOOL DRYER
Model LGQ9557KQ1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/28/2021
"Cc unit not turning on Ran dryer op test, motor buzzing, drum will not spin. Pulled unit apart, cleaned out blower housing. Drum free spinning, no obstruction. Reassembled and retested, no good, motor still buzzing. Unit needs drive motor. Motor not showing in stock, office to contact customer with next service date.; ordrng 1 279827 (Drive motor) and 1 WP694089 (Blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Brook Park, OH 44142
David R
Job Details: 04/28/2021
"Replaced part. Turned shut off valve all the way. Not the normal a,pint of water coming out. Recommend a plumber check out water pressure or replace whats needed. Op test ok"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Mogadore, OH 44260
Brian M
Job Details: 04/28/2021
Cc unit not as cold and her husband might of left door open Found frost on back wall Advised to defrost unit and then turn back on And to make sure doors are closed Properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model AFD2535FES
Near Chardon, OH 44024
Joe O
Job Details: 04/28/2021
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, found pressures dropped. Found condenser line had a hole. Repaired line. Put unit in 28 inch vac for 15 mins. Pressures held. recharged with 5.0oz of r134a. Unit dropping into 20 inch vac. Unplugged unit sits at 20 inch vac for a little bit then pressure raises to rating pressure. Spoke with BJ, Unit sucked in moisture from condenser line in drain pan. Needs evaporator and system flushed with nitrogen.Evaporator out of stock, office to reschedule; ordrng 1 12002041 (kit,evap)"
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/28/2021
"Replace all parts and answer customer all questions she ask,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Brooklyn, OH 44144
Dan H
Job Details: 04/28/2021
"Part recieved was damaged is same corner(see pics), reordering cabinet ; ordrng 1 W11417445 (Cabinet)"
We serviced a
WHIRLPOOL WASHER
Model MAT14CSAWW0
Near North Olmsted, OH 44070
Corina B
Job Details: 04/28/2021
CC that the unit is not draining. Drained the water. Found a sock in the drain pump. Cleared the sock. Could not test unit being a coin machine. Did not have the correct keys. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 04/28/2021
"Cc unit overfilling, cycles not working properly. Ran diagnostics, found code f0e5 for offbalance load. Ran auto test and calibration. All functions passed. Had customer start normal load w/clothing. Unit sensed properly, filled with enough water, then advanced to wash cycle. Watched cycle for 15 minutes, unit operating properly. Could not duplicate overfilling or"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Strongsville, OH 44136
David R
Job Details: 04/28/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Streetsboro, OH 44241
Brian M
Job Details: 04/28/2021
Cc of LF Found water valve not opening Replaced using truck stock Ran auto test and calibration ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model NTW4755EW0
Near Cleveland, OH 44102
Gabriel P
Job Details: 04/28/2021
Cc that washer was not filling. Ran diagnostics and found error code F8E1 no fill long fill also found the water valves both closed causing the error code. Ran calibration. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Westlake, OH 44145
Corina B
Job Details: 04/28/2021
Replaced the motor. Ran a calibration. Optest ok.
We serviced a
FRIGIDAIRE DRYER
Model FFLE3911QW0
Near Geneva, OH 44041
Jeff M
Job Details: 04/28/2021
The unit was not rotating because the belt popped off I reattach the belt unit tested good
We serviced a
WHIRLPOOL DRYER
Model LGR4634JQ1
Near Euclid, OH 44132
Dan H
Job Details: 04/28/2021
"Customer complaint that drum is not turning, confirmed, found belt snapped, unit needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Avon, OH 44011
Corina B
Job Details: 04/28/2021
Pre Id drain pump. Office to reschedule ; ordrng 1 W11497943 (Drain pump)
We serviced a
MAYTAG RANGE
Model MGT8655XS02
Near Columbia Station, OH 44028
David R
Job Details: 04/28/2021
Cc top oven not working. Found ignitor loosing its color. Cracked. Replaced from t/s. Tested. Good. Oven heating. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH04
Near Olmsted Falls, OH 44138
David R
Job Details: 04/28/2021
"Cc unit not cooling. Unit in garage. Found fans are working. Compressor not coming on, still not. Tested, start device is not working properly. Replaced from t/s. Tested. Good. Compressor came on. Give 24 hours to return to normal temps. Op test ok; used 1 8201786 (STARTER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Wickliffe, OH 44092
Jason N
Job Details: 04/28/2021
"Installed DSI board. Ran bake and broil test. Op test no good. No spark to either electrode. Recheck power in to DSI board, good at 121v. Bake relay and broil relay checked good at 121v at DSI board when commanded. Checked continuity on wiring to coils and electrode. All checked good. Tried running auxiliary ground wires from burners, still no spark. Re ordering DSI board. ; ordrng 1 W11162730 (Spark module)"
We serviced a
WHIRLPOOL DRYER
Model WED7590FW0
Near Cleveland, OH 44113
Gabriel P
Job Details: 04/28/2021
blower was replaced. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/28/2021
Cc that door ajar warning keeps popping up. Called BJ and he suggested to replace ui and control board since the switch was replaced already because it could be that the control board is not reading the switches correctly. Ordering parts.; ordrng 1 W11224256 (Control board) and 1 W11224590 (Ui)
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Beachwood, OH 44122
Brian M
Job Details: 04/28/2021
Customer showed pop took pic and forwarded it to service@fredsappliance.comCc unit not broiling Found igniter open needs igniter ; ordrng 1 WPW10324738 (igntr-oven)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Eastlake, OH 44095
Dan H
Job Details: 04/28/2021
"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, freezer section temperature at 14 degrees, no ice maker error codes, good frost pattern on freezer section evaporator, ran ice maker harvest cycle, ice maker did not harvest, ice maker is receiving 120vac, plugged ice maker back in , ice maker harvested, unit needs new control, customer does not want repair at this time; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Wickliffe, OH 44092
Dan H
Job Details: 04/28/2021
"Customer complaint that latch broke off, found strike broken, installed new strike, op test good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rocky River, OH 44116
Corina B
Job Details: 04/28/2021
CC that the unit does not start on a time dry and a noise first starting. Turned dryer on not advancing. Idler pulley is seized when it first starts. Will need a timer and pulley kit. Office to reschedule ; ordrng 1 WPW10185992 (Timer) and 1 4392065 (Dryer repair kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Strongsville, OH 44149
David R
Job Details: 04/28/2021
Replaced bottom left FZ. Good. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/28/2021
The unit was in a small flood it looks like the water was up 6in Whitehall came in contact with the motor and gear case. I told the cust we will see what the warranty will say. ; ordrng 1 W11454741 (Gear case) and 1 W10890624 (Motor)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ01
Near Rocky River, OH 44116
Corina B
Job Details: 04/28/2021
Replaced the door. Optest ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Strongsville, OH 44149
David R
Job Details: 04/28/2021
"Cc of clicking noise. Clicking noise coming from water valve. Had one on truck, W11175771 , replaced. Tested. Good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/28/2021
"Found same error code motor cannot reach rpm,replace motor and capacitor ran calibration and auto test pass. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Middlefield, OH 44062
Brian M
Job Details: 04/28/2021
Cc unit locked up and was just pumping Plugged unit in entered diagnostics mode UI started glitching Found f6e1 and f6e3 errors stored then screen turned white Could not get it to do anything Needs UI and control. ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Chardon, OH 44024
Brian M
Job Details: 04/28/2021
Cc unit very loud during spin Found Bearings to be loud with slow hand speed spin Needs bearing kit ; used 1 W10435302 (BEARING) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rock Creek, OH 44084
Jeff M
Job Details: 04/28/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW0
Near Chardon, OH 44024
Jeff M
Job Details: 04/28/2021
Installed the new part op tested good.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Cleveland, OH 44119
Corina B
Job Details: 04/28/2021
"Replaced the control, ui and membrane. Heated oven to 350*. Optest ok."
We serviced a
GE REFRIGERATOR
Model PFCS1RKZHSS
Near Avon Lake, OH 44012
Corina B
Job Details: 04/27/2021
Replaced the control. Dispensed the ice and water. Lights staying on. Optest ok.