Local Reviews
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Dan H.
MVWX655DW1 MAYTAG WASHER Customer complaint that unit is not starting, found unit paused, unpaused unit, unit continued cycle, ran diagnostics found f2e1(stuck key) error code, start button is functioning correct, Ran recalibration cycle, started normal wash cycle unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
Macaulay G.
JSC24C8EAM00 JENN-AIR REFRIGERATOR Unit not making ice due to sealed system leak. Fresh food evaporator has a leak.; ordrng 1 W10309988 (compressor) and 1 WPW10239732 (evaporator)
Macaulay G.
MVWB835DW2 WHIRLPOOL WASHER Replaced user interface. All tested ok. Put mitigation mat under washer.; Job Cmplt
Macaulay G.
JCD2389GTB JENN-AIR REFRIGERATOR Replaced compressor and heater. Reclaimed refrigerant and vacuumed system, held vacuum for 15 minutes. Charged with 5.5 ounces R134a. All tested ok.; Job Cmpltd
Paul P.
FFHB2740PP8A Frigidaire Refrigerator , Ran through diagnostics, water valve working, but no water going into ice maker tray. Removed housing, cleared thin layer of ice from fill inlet, also noticed there is still frost buildup by back of FF by ice maker heater, but heater passes test. Water looks like it is spraying randomly, and not going completely in to the ice maker tray, but too difficult to tell when assembly is put back
Paul P.
WTW5000DW0 Whirlpool Washer Replaced control and suspension. Ran calibration and manual tests, washer is operating properly
Corey L.
MRT311FFFZ00 Maytag Refrigerator Customer complaint deli drawer falling out, confirmed plastic deli drawer was not properly reinstalled onto plastic track after cleaning, correctly installed drawer, op test good, instructed customer on how to remove and reinstall properly; Job Cmpltd
Corey L.
GSC3500D51WW GE Dishwasher Customer complaint of a weird smell and the heater may be broke, found a clear plastic container lid in half under the heater, started heated dry, heater works, cleared plastic from tub, op test good; Job Cmpltd
Corey L.
KRFC604FSS00 Kitchenaid Refrigerator Replaced parts listed, adjusted door levels, leveled unit, op test good; Job Cmpltd,
Gabriel P.
WRT311FZDW01 Whirlpool Refrigerator Cc not cooling ,check freezer found ice buildup all over inside also found air leak,took panel off vent holes that cool air flow to fridge was clog up with ice steam out everything,now it started to get cooling on fresh food section opt test okay ; Job Cmpltd
Gabriel P.
FGF355AUA Frigidaire Range Cc oven not heating below 300,check ignator had 120v,ohm out sensor probe it was 1067 ohms ,put Fred’s pan middle of rack temp 426 gas functioning correctly
Arthur V.
MAYTAG WASHER MVWC416FW0 Replaced parts listed. Op test good. Unit shifting and changing from spin to agitate with no issue. ; Job Cmpltd,
Brian M.
JennAir Range Cc that unit starts on its own Found control non responsive And connector P2 1-3 .... 120 has 120 volts bake relay open Needs control ; ordrng 1 WP8507P228 (CONTROL258.95)
Brian B.
KSF26C6XYY04 KITCHENAID REFRIGator Found Icemaker not making ice. 120v to unit. Not turning. Replaced I/m from t/s. Cycled and filled. Op test ok.; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd
Brian B.
MEDC200XW3 maytag dryer Replaced motor and blower . Ran test cycle. Op test ok. Advised customer that vent must be cleaned out. ; Job Cmpltd
Brian M.
JES9860AAW Whirlpool Range Cc that unit is unresponsive Found control on but buttons are not working Only button working is cancel Needs control replaced Control board not available
Brian M.
KFGD500EWH04 Kitchenaid Range Cc that left front burner not always igniting Found all other burners working fine Left front takes time to ignite Needs new orifice and igniter ; ordrng 1 W11208293 (IGNITER ) and 1 W11230935 (ORFICE )
Brian M.
KEBS107SSS00 Kitchenaid Wall Oven Cc that broiler does not work Found broiler element OPen Needs broiler element replaced Customer said he want to install part ; ordrng 1 WP9760774 (elmnt-brol)
Brian M.
WFW94HEXW2 Whirlpool Washer Installed bellow OP TEST OK
Brian B.
MAYTAG DRYER MEDC200XW3 Replaced motor and blower . Ran test cycle. Op test ok. Advised customer that vent must be cleaned out. ; Job Cmpltd,
Brian M.
GTW485ASJWS GE washer Cc that unit only filled won’t drain Found drain pump getting power but just humming Removed drain found lint built up inside Removed and reinstalled OP TEST OK ; Job Cmpltd
Brian M.
KGYS850JQ1 kitchenaid dryer Cc no heat Found thermal fuse open Replaced using truck stock OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
Paul P.
WRF560SEYM05 whirlpool refrigerator Did tests on refrigerator, FZ thermistor replaced with thermistor from van stock. Ran back through diagnostics, refrigerator operating properly. Set down mitigation mat.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
Arthur V.
WHIRLPOOL WASHER WTW4816FW0 Cust complaint unit is tearing her clothing. Ran diagnostics. No errors checked for any burrs etc on agitator or in tub. None found. Advised customer to use a deep water wash like bulky items cycle to allow for more water and to wash larger loads. Her dryer is old and she’s afraid of breaking it so she washes very small loads. Unit op test good ;
Paul P.
WTW5600XW3 whirlpool washer Replaced door strike on washer. Ran through manual and automatic tests. Also ran through regular and drain cycles. Washer is operating properly. Did not set down mitigation mat, washer is in basement next to floor drain
Corey L.
MHW5500FW1 maytag washer Customer complaint washer only fills for a few seconds, ran diagnostics no codes found, ran quick test cycle, unit sensed and filled with water, customer wants clothes loaded to test, customer loaded clothes and started cycle unit sensed and filled with water, unit is operating as designed; Job Cmpltd
Jeff M.
WHIRLPOOL DRYER WGD8000BW Coils were not igniting continuously installed truck stock; used 1 279834 (COIL) from stock, Job Cmpltd,
Corey L.
GX5FHTXVB05 whirlpool refrigerator Customer complaint ice maker not working and water doesn’t dispense, confirmed, cycled ice maker ice maker called for water but did not get any, asked customer to show tech shut off valve in the basement, it was open but the copper line was kinked twice about a foot under the basement ceiling restricting water flow, showed customer and advised to replace; Job Cmpltd
Corey L.
MVWC415EW1 maytag washer Customer complaint washer not filling to top, ran diagnostics found f5e1 lid switch fault, f0e2 over suds detected f7e6 motor fault, service tested unit, all components operational, calibrated unit, started normal wash cycle, unit started to fill then led switched to done, restarted cycle unit drained then started heavy agitation in sensing, pressure hose clear, unit needs new control
Jeff M.
KITCHENAID RANGE KSIB900ESS1 he unit Is receiving the correct amount of power the elements tested good the fuses on the rear tested good main control is not sending the correct power needs new main control. On the right back side show signs of the unit was dropped. Customer has pictures of before he bought it and there was no damage on the machine customer is going to contact the place of purchase and discuss this issue with them; ordrng 1 W11100622 (CONTROL ), schdld next appmnt for 8/15 WED 8-12,
Corey L.
MDB4709AWB1 maytag dishwasher customer dishwasher not working only heat option button, confirmed the two buttons on either side of the heat option work, unit allowed tech into service mode, unit completed test cycle, unit needs new user interface
Jeff M.
WHIRLPOOL RANGE ART6121CC The unit has a f4 shorted temp sensor I tested the sensor at the control tested good the unit needs a new control ; ordrng 1 WP31771301 (CONTROL ), schdld next appmnt for 8/15
Gail V.
WHIRLPOOL RANGE WEG515S0FS0 The units ui came in the wrong color it was white . Reording the correct part color which is stainless steel; ordrng 1 W10893964 (UI), schdld next appmnt for 8/15 WED 8-12,
Jeff M.
KENMORE WASHER 11025132410 Installed new part unit op tested good ; used 1 W10404050 (LATCH) from stock, Check # 6455, Job Cmpltd,
Gabriel P.
WRF535SWHZ00 whirlpool refrigerator Cc frost top freezer drawer,found and air leak,steaming gasket,door switch was close with ice also steam.opt test ok; Job Cmpltd
Gabriel P.
MGDX655DW2 maytag dryer Replace part listed,opt test ok did not leave water mat do to concrete floors basement ; Job Cmpltd
Arthur V.
GE REFRIGERATOR GFSS6PKBASS Unit temps in freezer at 46 deg. Temp in fresh food 52. Fan very loud in fresh food area. Called ge techline talked to David. Machine is known for sealed system issues related to freezer evap and compressor. Needs compressor,freezer evaporator and fresh food fan motor assy. ( Samsung made ) est= 89.95 sc. 350.00 labor. 18.99 shipping. Parts needed are 1-wr85x10149. 172.53. And 1-wr87x10185. 367.62. And1-wr13x10961 119.61. Total est = 1194.21. Cust to replace unit. Do not repair. ; , Job Cmpltd
Arthur V.
MAYTAG WASHER MVWC565FW1 Found motor not spinning or washing. Found unit needs a motor capacitor ; ordrng 1 W11158831 (CAPACITOR ), schdld next appmnt for 8/15 WED !,
Gabriel P.
MFT2778EEZ00 maytag refrigerator Cc same issue it been happen before with fresh food duel evap freezing ice ,before working on it call whirlpool tech line found a service pointer w10902214 bruce told me to make sure the thermistor is set in the right spot,check found it down in the black not touching the copper and it was open also steam ice from duel evap it was cover with ice Rf 7722678165 opt test ok
Arthur V.
WHIRLPOOL REFRIGERATOR WRS321SDHB01 Found setting on 5 bars Reset to one bar Manual is wrong. One bar is lowest temp and 5 bars is highest. Unit set at two bars for freezer and one bar for fresh food. Op test Found setting on 5 bars Reset to one bar Manual is wrong. One bar is lowest temp and 5 bars is highest. Unit set at two bars for freezer and one bar for fresh food. Op test good customer to monitor ; Job Cmpltd
Macaulay G.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR Replaced evaporator harness and evaporator fan. All tested OK. Job Cmpltd
Dan H.
DE701 MAYTAG DRYER Customer complaint that unit is not heating, confirmed, found heating element open, unit needs new element, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WPY311946 PA700 MAYTAG WASHER Customer complaint that unit squeals during spin cycle, squealing is coming from transmission, found oil on outside and under transmission, unit needs new transmission
Arthur V.
FRIGIDAIRE REFRIGERATOR DFHS2313MF Found water leaking from filter housing tubing when water is selected. This unit has no model or serial number tag. I cannot look up parts without a model or serial Cust purchased from Aarons and is trying to get the numbers from them got model and serial. Cut off bad atea of tubing and reinstalled. Op test good left mat
Brian B.
WHIRLPOOL DISHWASHER WDF520PADB7 Installed pre I’d parts. Tested upper rack. Now working properly. Ran test cycle. Op test ok.;
Dan H.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR customer complaint that unit is not cooling , fresh food section ephemeral at 46 degrees , freezer section temperature at 15 degrees , evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator , unit needs new control , installed new control, op test good ; used 1 WPW10503278
Dan H.
JGB630DEF2CC GE RANGE Installed new door glass, op test good ; Job Cmpltd
Macaulay G.
GI6SARXXF02 WHIRLPOOL REFRIGERATOR Replaced door gasket, door bin, and ice bin. All tested ok.
Macaulay G.
GUD27GSSJ0WW GE STACKED WASHER/DRYER Dryer does not heat properly. Does not light unless the timer is “played with”. Office to order timer.; ordrng 1 WE04X22654 (timer)
Macaulay G.
KDTE254ESS1 KITCHENAID DISHWASHER Control panel for unit is responding in different areas that where specifically touched.; ordrng 1 W10902370 (panel-cntl)
Corina B.
WRX735SDHZ00 WHIRLPOOL REFRIGERATOR CC that the unit is not making ice. Jump t to h did not advance. Will need a new ice maker
Corina B.
KUDS30IXBLA KITCHENAID DISHWASHER Replaced the adjuster. Optest ok. ; Job Cmpltd
Corina B.
WRF767SDEM01 WHIRLPOOL REFRIGERATOR Replaced the fan and a thermistor from t/s. Optest ok. ; used 1 W10902214 (THERMISTOR)
Brian B.
WHIRLPOOL DRYER MEDB850YW0 Removed 3 wire dryer cord and installed new 4 wire cord to match 4 wire outlet. Ran test cycle. Op test ok.
Jeff M.
WHIRLPOOL RANGE ART6121CC he unit has a f4 shorted temp sensor I tested the sensor at the control tested good the unit needs a new control ; ordrng 1 WP31771301 (CONTROL ), , schdld next appmnt for 8/15
Jeff M.
KENMORE WASHER 11025132410 Installed new part unit op tested good ; used 1 W10404050 (LATCH) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRS321SDHB01 Found setting on 5 bars Reset to one bar Manual is wrong. One bar is lowest temp and 5 bars is highest. Unit set at two bars for freezer and one bar for fresh food. Op test good customer to monitor ; Job Cmpltd,
Arthur V.
FRIGIDAIRE REFRIGERATOR DFHS2313MF Found water leaking from filter housing tubing when water is selected. This unit has no model or serial number tag. I cannot look up parts without a model or serial Cust purchased from Aarons and is trying to get the numbers from them got model and serial. Cut off bad atea of tubing and reinstalled. Op test
Brian B.
WHIRLPOOL WASHER WTW8240YW0 CC of loud noise in spin. Checked lower components, water and grease leaking through rotor. Will give est on shaft and bearings. Customer does not want to repair at this time. Do not order parts. Paid SC, good for 30 days.; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRF535SMBM Close the door open when I got there the door has been closed for over 24 hours units had average temperatures no frost and tested good; Job Cmpltd,
Jeff M.
KENMORE WASHER 11025132410 Installed new part unit op tested good ; used 1 W10404050 (LATCH) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRS321SDHZ01 Customer complaint numerous items on top shelf and second shelf ate freezing. Cust has both settings at 5 bars which is least cold Talked to Butch at techline. USE AND CARE MANUAL IS WRONG. 5 bars is max cold and 1 bar is least cold. Reset both freezer and fresh food controls to one bar and advised customer to give unit 24-48 hrs for temps to stabilize Unit op test good ; Job Cmpltd
Corey L.
KBFN502EPA00 kitchenaid refrigerator Installed new RH door seal, op test good; Job Cmpltd
Gabriel P.
KBSD608ESS00 kitchenaid refrigerator Cc frost pattern top freezer,found air leak top and bottom freezer door,steam gasket also found two box of food sticking out of shelf causing door to pop out a little it could of been the reason why she had frost inside,close door opt test ok,explain customer to not block vent with food and make sure food are not sticking out of shelf ; Job Cmpltd
Corina B.
WRS571CIHW00 whirlpool refrigerator Replaced the thermistor and cover in the ff. Set unit back to recommended temp. Optest ok. ; Job Cmpltd
Chad P.
KDTE254ESS1 kitchenaid dishwasher Pump installed. Op test ok, Job Cmpltd,
Dan H.
WDT750SAHZ0 WHIRLPOOL DISHWASHER Customer complaint that unit is not drying dishes, ran diagnostics, no error codes found, unit completed test cycle heater is working, unit is operating as designed, advised customer to use rinse aid and to run hot water in sink before starting unit and that plastics will not dry in dishwasher ; Job Cmpltd
Macaulay G.
JS48PPDBDA JENN-AIR REFRIGERATOR Used silicone and foil tape to seal melted parts of freezer liner around evaporator. All tested ok
Corina B.
WRF757SDEM01 WHIRLPOOL REFRIGERATOR CC that there is a loud noise. Found the ff evap cover covered in frost and ice. Replaced the thermistor from t/s. Steamed ff evap out. Optest ok. ; used 1 W10902214 (THERMISTOR)
Brian M.
Cc that unit is not washing dishes Found wires to motor spliced together Found unit to fill but will not wash Lower Spray arms are full of debrisUpper spray arm broken bracketWash motor not running Needs wag motor and spray arms Some parts are not able to order ; ordrng 1 717000 (gasket,motor) and 1 95080 (o-ring whirlpool) and 1 9742947 (wash arm) and 1 W10428773 (pump&motor) and 1 WP3378186 (holder)
Paul P.
WFE540H0AS0 Whirlpool Range , Replaced terminal block and locking nuts. Tested range and range control, all working properly. Did not need to use electronic control (was not able to do full test on last visit due to the damage to the terminal block).; Job Cmpltd
Arthur V.
MAYTAG WASHER MHW5500FW1 Customer concerns were a rattle noise when drum is rotated. Noise is normal. They have balls that go around on the drum to help balance tub when spinning. This is a normal operating noise ; Job Cmpltd,
Dan H.
KBHS179SSS06 KITCHENAID MICRO OVEN Installed new magnetron , op test good
Brian B.
WHIRLPOOL DRYER ELE WED5300SQ0 Dryer won’t start. Found open thermal fuse. also found worn drum rollers and pulley. Replaced parts from t/s. Checked vent . Vent clear. Cleaned out blower housing. Ran test cycle, op test ok..; used 1 349241T (ROLLER KIT), 1 WP3392519 (THERMAL FUSE), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
Jeff M.
FRIGIDAIRE REFRIGERATOR FGTR1845QF he unit is set to it warmest setting and the freezer is still -11 and fridge is 40 the unit needs a temp sensor ; ordrng 1 240597203 (sensor), schdld next appmnt for 8/15 WED 8-12,
Arthur V.
ge DISHWASHER GDF520PGJ0WW ust complaint detergent dispenser not opening. Tested in light cycle and dispenser opened. Customer had been cleaning with vinegar and I suggested to use a commercial cleaner like jet dry to clean out unit. Removed filter and cleaned out. Advised to switch to a powder detergent or pods Customer currently using liquid detergent. Could not duplicate issue with dispenser not opening. ; Job Cmpltd,
Dan H.
GSH25JFTAWW GE REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 42 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, bimetal and defrost heater are good, unit needs new control and evaporator defrosted; ordrng 1 WR55X10942P (CNTRL)
Brian M.
MVWC425BW1 Maytag Washer Cc that unit will not start load Ran diagnostics found error for basket speed fault Got basket to spin,when in spin bearing are loud Needs gearcase replaced Customer does not want to repair
Dan H.
MDB7749AWW2 MAYTAG DISHWASHER Customer complaint that unit is not starting, found wire to bimetal had come loose, reconnected, op test good ; Job Cmpltd
Corey L.
KRFF305ESS00 Kitchenaid Refrigerator ustomer complaint freezer door handle is loose, confirmed frz dr handle loose, removed handle and inspected screws and handle, no cracks or stress spots, lightly sanded set screw to give a little more bite, remounted handle, op test good; Job Cmpltd,
Gabriel P.
ED5LHAXWQ00 Whirlpool Refrigerator Replace housing,water dispenser working fantastic,opt test ok ; Job Cmpltd
Chad P.
KDTE254ESS1 KITCHENAID DISHWASHER Pump installed. Op test ok.
Chad P.
NTW4605EW0 AMANA WASHER Removed agitator. Found agitator stripped.; ordrng 1 W10772621 (screw) and 1 W10908289 (AGITATOR)
Corina B.
WFE515S0ES0 WHIRLPOOL RANGE CC that there is rust on the drawer and on the side of the oven door. Will need a new door for the oven and the drawer. ; ordrng 1 WPW10330070 (panel-drwr) and 1 WPW10330077 (glass-door)
Corina B.
WFE505W0HSO WHIRLPOOL RANGE Replaced the gasket. Optest ok. ; Job Cmpltd
Arthur V.
MAYTAG WASHER MVWX655DW1 Found dampers weak and drain pump licked up. Needs damper assy and drain pump. ; ordrng 1 W10876600 (pump-water) and 1 W11130362 (DAMPER ASSY ), schdld next appmnt for 8/15 WED !,
Brian M.
WRT311FZDM01 Whirlpool Refrigerator c that unit frosting up Found frost all over freezer Needs fan blade kit ; ordrng 1 W10916494 (blade-fan)
Paul P.
MEDB835DW4 Maytag Dryer Latch had fallen inside dryer door. Took door apart to retrieve latch and re installed door and latch. Dryer is now working properly.; Job Cmpltd
Brian M.
GE DRYER GTD42EASJ0WW Replaced high limit stat. Ran test cycle. All functions normal. Vent must be replaced or cleaned out or high limit could blow again.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WTW5000DW0 Found unit hub on inner drum needs replaced. Also trans slipping. Needs gearcase and hub. Est = 89.95 service call. 18.99 shipping. Parts needed are 1-w10528947. $26.16. And 1-w11035751. $242.58. Total est =. Cust does not want repaired.
Jeff M.
KENMORE DRYER 417.93862200 , I was not able to smell gas I took the front cover of the unit and ran it for 15 mins unit op tested good ; Cllctd $96.02 CC Ref # 1205010825, Job Cmpltd,
Arthur V.
AMANA WASHER NTW4516FW1 Found valve faulty causing issue. Replaced with truck stock. Op test good
Robert A.
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Found bin full of ice, disp working, disp lights working correct, ui working, ran diagnostics, all good, op test ok; Job Cmpltd,
Brian B.
MAYTAG WASHER MVWC565FW0 Verified pop. Sent pics. Machine not draining, pump running , 120v to pump. Removed tub outlet hose. Found plastic bag in drain outlet. May have been bag that owner manual was in. Removed obstruction. Ran calibration and auto test. Op test ok. ;
Brian M.
ED5GHEXNQ00 Refrigerator Whirlpool Cc that unit still not making ice Found ice formed in ice maker but ice maker not moving Needs ice maker Used truck stock OP TEST OK
Paul P.
MEDX655DW0 Maytag Dryer Tested dryer. Working in timed dry, only intermittent signal with sense dry. Moisture sensor reading properly. Timer not starting in correct position. Office to order timer and electronic control.; ordrng 1 WPW10476828 (cntrl-elec) and 1 WPW10642928 (timer)
Corey L.
MGRH752CDS Maytag Range Customer complaint broil button not working, confirmed all selections are operating except broil, broil clicks but does not accept selection, unit needs new control; ordrng 1 5701M754-60 (cntrl-elec)
Brian M.
M1TXEGMYW Maytag Refrigerator Cc that unit runs to much Found ice build up on back wall of freezer and blocking good air flow to fridge Steamed clearOP TEST OK
Corey L.
KRFC704FBS00 Kitchenaid Refrigerator Installed new ice bin, op test good; Job Cmpltd
Jeff M.
WHIRLPOOL WASHER WTW7300DW0 The clutch is sticking not shifting into spin from agitation needs a new clutch in slide assembly; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch), schdld next appmnt for 8/15 WED 8-12,
Jeff M.
WHIRLPOOL REFRIGERATOR GB2FHDXWB04 Not able to copy the issue. The loud popping sound the cust is hearing has gotten louder over time. Unit op tested good ; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR JFC2089HES Found unit off and at room temp, turned on, found dye in evap area, comp loud, tapped system, in 20”vac, added 134a, needs comp, evap and drierFrz door slides rusted hard to open; ordrng 1 12002041 (EVAP) and 1 TJAF1200 (PROCESS STUB) and 1 W10160407 (COMP KIT) and 2 WP13055901 (SLIDE)s, schdld next appmnt for 8/17 FRI ! [***],
Arthur V.
WHIRLPOOL WASHER CHW9050AW0 Customer does not have keys to gain access to washer coin box etc. talked to techline thus is necessary for the repair. Need to reschedule for next tuesday for service. ; schdld next appmnt for 8/14 TUE !,
Corey L.
ADB2500AWS Whirlpool Dishwasher Installed new door latch, op test good
Arthur V.
KITCHENAID REFRIGERATOR KRMF706ESS01 Fiund several selections on ui not responding. Need to order ui. Reschedule at customer request ; ordrng 1 W10894103 (UI ), schdld next appmnt for 8/15 WED !,
Robert A.
KITCHENAID REFRIGERATOR KFIS29BBWH00 Installed adapter, ui and control, op test ok;
Dan H.
WRT311FZDM00 WHIRLPOOL REFRIGERATOR Installed new adaptive defrost control, op test good ; Job Cmpltd
Robert A.
WHIRLPOOL DISHWASHER WDT720PADM1 F2e2 on disp, no response from ui, reset connections, ng, needs ui, control and brackets to secure unit; ordrng 1 W10751502 (CONTROL) and 1 W10917737 (UI) and 1 W11028004 (UI HARNESS) and 2 WP308685 (SCREW)s and 2 WP8269145 (BRACKET)s, schdld next appmnt for 8/14 TUE !,
Dan H.
C301 JENN-AIR COOK TOP Customer complaint that burner knob is broken, confirmed, ordering burner knob, customer will install ; ordrng 1 WPY700854 (KNOB)
Chad P.
MHW6000XR2 maytag washer Installed MCU. Ran wash. Op test ok; Job Cmpltd
Brian B.
WHIRLPOOL REFRIGERATOR WRF991BOOM01 hecked temps. 19 freezer, 41 ff, 20 icebox. Another co has already replaced I/m assembly. Ran diag. Step 56, error codes, e5, timed , step 57 harvest , Icemaker cycled and found home position. Step 45, fill test, Icemaker filled, step 36, icebox fan, fan running. Ran step 4-5 and let freezer coil cool down. Incomplete frost pattern on freezer evap. Used one tap from t/s to check low side pressure. When on 4-5; freezer evap pressure went to 8” vac. This would indicate a low charge. Machine has updated ff evap and compressor working properly. Per whirl, replace dye filter and recharge system. Also, compressor does not shut off when diag is entered and disp has some dim segments. Will need both boards. Office to Oder parts.;
Dan H.
WRF991BOOM01 WHIRLPOOL REFRIGERATOR Customer complaint that deli user interface is not working, found user interface board corroded, unit will need new deli user interface ; ordrng 1 WPW10565996 (DELI user interface)
Brian M.
GX5FHDXVY04 Whirlpool Refrigerator Cc that freezer door won’t open Pulled freezer door open OP TEST OK ; Job Cmpltd
Corina B.
FGHN2866PF1 FRIGIDAIRE REFRIGERATOR CC that when plugging the im in it makes the control go crazy. Cust installed im. Called tl John file #81901552. Had me check the voltage to the im, 120volts. Ran diag for the evap fan, good. Reset the control. Cycled im, good. The UI did not act up. Optest ok. ; Job Cmpltd
Paul P.
KDTE504DSS0 Kitchenaid Dishwasher Replaced door gasket in dishwasher and tested, dishwasher is operating properly. Set down mitigation mat.; Job Cmpltd,
Brian M.
KUDS30IXWH7 Kitchenaid Dishwasher Cc that unit still not filling found wires spliced together from previous tech Needs fill valve and wire harness ; ordrng 1 W10871221 (harns-wire) and 1 WPW10327249 (water intake valve)
Corey L.
MVWB765FW2 Maytag Washer Customer complaint same as dryer..beeping but only has happened once or twice, unit started every time start was selected, cannot duplicate the problem, ran diagnostics and found foe4 spin limited by water temp and f2e1 stuck key, unit passed stuck key test, found hot and cold water lines reversed, corrected and cleared codes; Job Cmpltd
Corey L.
MEDB765FW0 Maytag Dryer Customer complaint when holding start to start a cycle unit just beeps sometimes, customer demonstrated, start button beep the second time when held, then to tech several times, ran diagnostics no codes found, checked connection, all good, power supply good and is properly grounded, tried again to start a cycle, unit started every 20+ times, ran ui button test, unit kept selecting buttons on its own while in service mode, unit needs a new ui and control; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)
Gabriel P.
MVWB835DW1 Maytag Washer Cc black residue in clothes,I was able to take out the bolt that holds agitator saw lots of debris clean out underneath agitor and around the drum it could be a reason of debris on clothes,opt test ok ; Job Cmpltd
Brian M.
Whirlpool Range Cc that unit broils during bake Found unit intermittently turning broil on Elements are within range Needs oven control, control board Could not find model or serial Could not order parts
Gabriel P.
MHW5100DW0 Maytag Washer Cc tray is loose,check tray found one of latch hook that holds it broken,ordering new tray leave water mat ; ordrng 1 W11174397 (HANDLE ) and 1 WPW10365885 (drawer)
Corina B.
WGD5000DW3 whirlpool dryer CC that the unit is taking a long time to dry clothes. Checked outside vent, flap opens. Can not reach vent. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Unit is cycling properly. Optest ok. ; Job Cmpltd
Corina B.
WTW5000DW1 WHIRLPOOL washer CC that the unit shakes when it spins. Found the basket not level. Leveled the basket. Found the hot and cold water lines not correct, corrected the hoses. Ran a rinse and spin with towels. Optest ok. ; Job Cmpltd
Jeff M.
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 ce is falling in just the right position to automatically turn the icemaker off. I told the customer every few weeks pull the ice bin out and check the ice or dump it . Unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL DRYER WED8000BW The pulley was failing installed new part unit op tested good ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
Jeff M.
WHIRLPOOL WASHER WTW5000DW The wash plate is stripped out. Needs replaced ; ordrng 1 W10752283 (washplate), schdld next appmnt for 8/14 TUE 8-12,
Jeff M.
WHIRLPOO REFRIGERATOR WRT311FZDW Re lvled the unit. I checked the temp and door seals unit op tested good. Customer is having a problem with her food inside the packaging developing frost. I told her it could either be the packaging or she’s putting food in there warm it’s hard to say.; Job Cmpltd,
Jeff M.
ROPER WASHER RTW4516FW Could not find a issue recalibrated the machine unit tested good; Job Cmpltd
Arthur V.
WHIRLPOOL WASHER WFW94HEXW1 Getting a f6e1 error. Put unit into service mode goes to 2 never advances to 3 then goes back to 00. Needs main bd ; ordrng 1 W10427967 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $352.68 Check # 4475, schdld next appmnt for 8/14 TUE !,
Chad P.
MQF1656TEW02 maytag freezer Found evap fan dead. Needs replaced. ; ordrng 1 WPW10236142 (MOTOR EVAP )
Arthur V.
WHIRLPOOL REFRIGERATOR WRF555SDHV00 Found flapper on ice bucket frozen in place. Thawed out. Op test good ;
Chad P.
MVWX655DW1 maytag washer Ran normal wash and deep water wash. Showed Cust the difference in the water levels. Advised to use deep water wash on larger loads. Op test ok. ; Job Cmpltd
Arthur V.
KITCHENAID REFRIGERATOR KRMF706ESS01 Found several selections on ui not responding. Need to order ui. Reschedule at customer request ; ordrng 1 W10894103 (UI ), schdld next appmnt for 8/15 WED
Arthur V.
WHIRLPOOL REFRIGERATOR WRT518SZFW00 Installed adhesive to-gap between frame and liner at the freezer. Op test good;
Dan H.
WRS321SDHZ01 WHIRLPOOL REFRIGERATOR Installed new evaporator fan motor, op test good ; Job Cmpltd
Robert A.
KITCHENAID B/IN REFRIGERATOR KSSS48MWX00 Found cond fan making noise, comp running making noise, tapped system, in 15”vac, needs evap, heat exchanger, comp, drier and fanNote r12 system; ordrng 1 1113082 (FAN BLD NLA) and 1 2000724 (HEAT EXCHANGER NLA) and 1 4387532 (COMP KIT NLA) and 1 4388575 (EVAP) and 1 WP483220 (COND FAN), schdld next appmnt for 8/14 TUE ! [****],
Robert A.
MAYTAG REFRIGERATOR MBR2258XES6 Found no leaks from unit, floor damaged, found water leaking from filter mounted on wall behind unit, see pics, op test ok; Job Cmpltd
Robert A.
FRIGIDAIRE REFRIGERATOR FGHB2844LF5 Found unit dead, control recieving 120vac, no response from ui, no lights, wires pulled out of i/mCust to replace;
Robert A.
JENN-AIR RANGE JDS8850CDW01 Installed control, op test ok;
Brian B.
MAYTAG DRYER MEDC215EW1 CC of machine not working correctly. Installed cord and ran dryer. Heat and airflow good. All functions normal. All temp settings working properly. May have been a vent issue at customer home. Op test ok.;
Brian B.
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 , Machine not plugged in. Plugged unit in. Found freezer drawer not closing properly. Slides are sticking. Will need new slides and brackets. Office to order parts. Fan motors and compressor running, machine cooling properly, .; ordrng 2 WPW10120018 (SLIDE)s and 1 WPW10330991 (BRACKET LEFT ) and 1 WPW10330993 (BRACKET RIGHT ), schdld next appmnt for 8/14 TUE !
Paul P.
WED4815EW1 Whirlpool Dryer ested dryer, found loose connection at L2 inlet on the terminal block for power. Tightened all connections, ran dryer on timed cycle again to test. Dryer is now operating properly. Did suggest to customer to have the maintenance for the property to double check the ventilation to make sure there is clear air flow to the outside vent.
Corey L.
WED4815EW Whirlpool Dryer Customer complaint dryer sparked and caused fire, heating element looked brand new, tested unit on timed dry, air only, and perm press, no sparking, unit is operating as designed MVWC465HW0 Maytag Washer ustomer complaint tub is cracked, confirmed tub it cracked above drain pump, needs new tub, tub needs drop shipped, advised customer we will contact them to reschedule when we have a tracking #; ordrng 1 W10371566 (tub)
Gabriel P.
MHW5100DW0 Maytag Washer Cc tray is loose,check tray found one of latch hook that holds it broken,ordering new tray leave water mat ; ordrng 1 W11174397 (HANDLE ) and 1 WPW10365885 (drawer)
Corina B.
WFE505W0HW0 WHIRLPOOL RANGE Replaced the gasket. The bottom drawer is not lining up with the unit. Found both side panel damaged. The frame is bent wear the drawer does not line up. Took pics. Will need both panels. Called SM to order parts. ; ordrng 2 WPW10575396 (panel-side)s
Chad P.
WDT720PADM2 WHIRLPOOL DISHWASHER Installed sump and control. Ran normal wash. Op test ok. ; Job Cmpltd
Gabriel P.
IUD8555DX4 IKEA Dishwasher Replace part listed opt test ok; Job Cmplt
Brian M.
KSCS25INSS00 Kitchenaid Refrigerator Cc that fridge door is hanging low Aligned door and greased hinge OP TEST OK
Corey L.
Customer complaint dishes are not clean soap doesn’t dissolve and because the arms don’t workF4e3 wash motor not starting, f7e1 no heat, ran test cycle, heat element is working, triac fuses are good, wash motor failed; ordrng 1 W11087376 (pump&motor)
Corina B.
FFSS2614QS4A FRIGIDAIRE REFRIGERATOR CC that the unit is not staying cool. Found both gaskets are not staying in place. The liner on the doors are warped. Will need both doors. The ff light is not working will need a new light socket; ordrng 1 218906802 (socket-light/lamp) and 1 241786005 (gasket,door ref) and 1 241786006 (gasket,door frz) and 1 807460016 (dsp frzr door) and 1 807460117 (dsp refrig. door)
Corina B.
WRT311FZDT00 WHIRLPOOL REFRIGERATOR CC that the ff door does not stay closed. Steamed gasket out, will not stay shut. Found the liner on the door is warped. Will need a new door. ; ordrng 1 LW10679333 (dor-fip)
Brian M.
MVWX655DW1 Maytag Washer Cc that unit leaks Found hole in the bottom of the tub Needs out tub replaced ; ordrng 1 W10512161 (tub asm)
Paul P.
WDF560SAFM2 Whirlpool Dishwasher Tested dishwasher, leaking from multiple points. Leak from water inlet port seal, leak around pump assembly. Also drain pump not working properly, has corrosion around wiring. Damage to water inlet valve. Office to order water inlet port, water inlet gasket and nut, pump assembly drain pump and water inlet valve. Did not set down mitigation mat, floor is damp from previous leaking.; ordrng 1 W10876537 (drain pump) and 1 WP8531323 (gasket) and 1 WPW10195536 (water inlet port) and 1 WPW10213825 (nut-tube) and 1 WPW10327249 (water intake valve) and 1 WPW10455268 (sump and seal assem)
Chad P.
WFE745H0FS1 whirlpool range Confirmed fan nut running in convection. Found fan blade not mounted correctly. Corrected fan blade. Op test ok. ; Job Cmpltd
Dan H.
KDTM354DSS4 KITCHENAID DISHWASHER Installed new upper rack tracks, op test good
Brian M.
WTW8040DW Whirlpool Washer Cc that unit trips GCFI Ran unit at this time unit did not trip GCFI but i advised customer to run it to a diff outlet that is not GCFI and do a few loads OP TEST OK
Corey L.
WRS325FDAM04 Whirlpool Refrigerator Customer complaint ice not dispensing, confirmed auger motor just humming when activated needs auger motor; ordrng 1 WPW10317991 (motor)
Corey L.
MFT2574DEM01 Maytag Refrigerator Customer complaint Water still leaking even more now, found water valve has a small pin hole from a mouse bite, ordering water valve; ordrng 1 WPW10394076 (water valve 31.90)
Gabriel P.
MVWB980BW0 Maytag Washer Took machine apart,replace part listed,had a second tech showing me how to put together and helping me put it on,ran diagnostics co,opt test ok,leave water mat.
Dan H.
KBF042FTX04 WHIRLPOOL REFRIGERATOR Customer complaint that freezer section door is not closing, confirmed, found an ice pack behind freezer section drawer preventing it from closing all the way, removed, door closes, op test good ; Job Cmpltd
Dan H.
GTDP490ED2WS GE DRYER Installed new belt,op test good ; Job Cmpltd
Corina B.
110.79632800 kenmore dryer CC that the unit is not getting hot. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok
Corina B.
665.13942K015 kenmore dishwasher CC that the control does not turn on. Unit started up. The heat on the UI does not work. Showed cust how to clean the filter. Optest ok.
Gabriel P.
WGD8000DW4 whirlpool dryer Cc dryer making a squeak noise,open up dryer took drum out check blower wheel found a screw and a socks inside also found little screw around ring area in the drum,put every thing back together,opt test ok ; Job Cmpltd
Jeff M.
MAYTAG WASHER MVWC200XW3 Do you know how to shift error code. I cleared the code recalibrated the machine and error code did not come back.; Job Cmpltd,
Arthur V.
MAYTAG RANGE MGT8885XS04 Replaced manifold Op test good ;
Robert A.
KITCHENAID RANGE KGSS907SBL03 Ran diognostics, f2e1 shorted key, cleared, did not return, found bake burner will ignite, but when hot, ignitor will click, burner will ignite, ignitor will continue to click, then burner will shut off, added ground, ng, needs ignitor; ordrng 1 WPW10331686 (DSI BD23425), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $367.00 Check # 3773, schdld next appmnt for 8/14 TUE ! [***],
Brian B.
WHIRLPOOL REFRIGERATOR WRB322DMBW00 Found damper very noisy. Will need new damper. Office to order. R/s per Cust req.; ordrng 1 WPW10594330 (DAMPER CONTROL), schdld next appmnt for 8/16 THU !,
Brian B.
AMANA DRYER GAS NED4655EW0 Leveled machine. Checked outside vent, semi rigid metal venting is all clear. Ran test cycle. Heat and airflow good. Op test ok. ; Job Cmpltd,
Brian B.
AMANA WASHER NTW4605EW0 Found machine not level. Leveled machine. Checked lower components. No oil or water leaks, clean underneath. Ran diag, code for lid switch fault. Tested lid lock, checks good. Ran calibration and auto test and drain and spin. All functions normal. Op test ok. Paid ser call.; Job Cmpltd,
Macaulay G.
WRT311FZDM00 WHIRLPOOL REFRIGERATOR Sealed holes at bottom of refrigerator to redirect liquid in order to find where it comes from. Evaporator cover is being to discolor from rust..; ordrng 1 W10616173 (cover-evap)
Brian M.
WRX735SDHZ00 Whirlpool Refrigerator Installed valve OP TEST OK
Paul P.
WRS325SDHZ00 Whirlpool Refrigerator Replaced filter housing in refrigerator. Installed filter and ran water to clear out air and check for leaks. Refrigerator filter and housing operating properly. Set down mitigation mat.; Job Cmpltd
Jeff M.
KENMORE REFRIGERATOR 596.72003014 Installed new part unit op tested good ; , Job Cmpltd,
Corina B.
NTW4516FW1 AMANA WASHER CC that there is a noise in wash. Found the agitator is slipping. Will need a new agitator. Called SM to order part. ; ordrng 1 WP3347288 (agitator)
Corina B.
WFW9550WW00 WHIRLPOOL WASHER Replaced the dispenser motor. Optest ok.; Job Cmpltd,
Chad P.
KUDS30IXSS1 KITCHENAID DISHWASHER Found control lock on. Removed and ran normal wash. Op test ok. Advised that is control lock light flashed it is locked
Macaulay G.
WDTA50SAHZ0 WHIRLPOOL DISHWASHER Replaced sump and motor assembly. All tested ok
Dan H.
MFT2776DEM02 MAYTAG REFRIGERATOR Installed new fresh food section evaporator fan and harness, op test good
Corey L.
DGHF2360PF4A Frigidaire Refrigerator Installed ui, op test good; Job Cmpltd
Brian M.
WTW5000DW Whirlpool Washer Installed control Ran Auto test and calibration OP TEST OK
Paul P.
WRT311FZDW00 Whirlpool Refrigerator Replaced the evaporator fan. used 1 WP2315539 (MOTOR-EVAP)
Corey L.
WRV986FDEM01 Whirlpool Refrigerator Installed new door, op test good; Job Cmpltd
Corey L.
WRS965CIAE00 Whirlpool Refrigerator Customer complaint of water leaking in fridge a lot when dispensing water so water had been turned off, found holding tank frozen and supply connection separated, temp in ff 20-38 set at 40, frz was 7-13 set at 02, rc and fc thermisistors good, unit needs water housing and line to exterior, ordering a control; ordrng 1 212643 (sealer-gum) and 1 W11088499 (CNTRL) and 1 WPW10238092 (tube-water) and 1 WPW10271543 (connector) and 1 WPW10366790 (reservoir)
Corey L.
WSR57R18DM02 Whirlpool Refrigerator , Installed parts, op test good; Job Cmpltd
Gabriel P.
WRX735SDBM00 Whirlpool Refrigerator Replace water valve,jump start icemaker and it didn’t fill replace new icemaker and still didn’t fill call tech line explain to him everything I did so he hAd me jump start the valve and it starting to fill the ice maker so he said my new icemaker I replace was bad for me to order new RF.7722665297 explain customer,ordering new ice maker ; ordrng 1 W10882923 (icemaker), used 1 W10882923 (ICE MAKER ASSY)
Gabriel P.
WGD8000DW4 Whirlpool Dryer Cc dryer making a squeak noise,open up dryer took drum out check blower wheel found a screw and a socks inside also found little screw around ring area in the drum,put every thing back together,opt test ok ; Job Cmpltd WTW8000DW2 Whirlpool Washer Cc washer said 1 hour and 30 minute cycle then it drop down to 40,ran diagnostics error code f7e8 motor stator over temp.f0e3 over load.f0e5 off balance load.f2e1 UI stuck button.delete codes ran calibration and auto test,opt test ok explain customer to not over load
Arthur V.
MAYTAG REFRIGERATOR MFI2665XEB6 Found ice maker cycling over and over never filling. Installed new ice maker kit. Unit cycled and filled. Op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
Dan H.
WDT780SAEM2 WHIRLPOOL DISHWASHER Customer complaint that upper rack is falling off, confirmed, unit needs new upper rack adjusters ; ordrng 1 W10712395 (ADJUSTERS)
Dan H.
NGD4655EW2 AMANA DRYER Installed new thermostat and coil , op test good ; Job Cmpltd
Dan H.
WRT318FMDB01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, found leak at lock ring connection to evaporator , repaired, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
Macaulay G.
KRFF300ESS01 KITCHENAID REFRIGERATOR Found no issues. Advised to keep an eye on unit.; Job Cmpltd
Arthur V.
WHIRLPOOL REFRIGERATOR ED5VEHEXVQ04 Found cover for filter cracked and needs replaced Per SM not covered it is a cosmetic part. Cust still wants it please order and ship direct to customer for him to install. ; ordrng 1 WP2260518W (cap-filter)
Macaulay G.
WED8200YW2 WHIRLPOOL DRYER Replaced cutoff. All tested ok.; Job Cmpltd
Macaulay G.
CVM1790SS3SS GE MICROWAVE All fuses, door switches, and magnetron test ok. Would need transformer
Robert A.
FRIGIDAIRE REFRIGERATOR FFHS2311LBHA Found evap drain frozen, cleared, op test ok; Job Cmpltd,
Brian M.
WTW8040DW4 whirlpool washer Cc that unit does not work Found error flashing F6E2 and F6E3 Ui and control error Can not get unit to run a test Error will not clear out Needs control and UI replaced
Chad P.
WDT720PADM1 WHIRLPOOL DISHWASHER Found wash motor not running. Needs sump assy replaced.. ; ordrng 1 WPW10671941 (SUMP,)
Chad P.
WFE515S0EB1 WHIRLPOOL RANGE Cc complaint that cook top has discolored. Attempted to clean. No effect. Discoloration looks like when you heat metal and it develops a blueish color. Needs cooktop replaced. Ran entitlement for pop. Checks good. ; ordrng 1 W10245805 (cooktop)
Brian M.
MVWB765FW2 maytag washer Installed control and Ui Ran auto test and calibration OP TEST OK ; Job Cmpltd
Chad P.
KUDS30IXWH6 KITCHENAID DISHWASHER Found adjusters broken. Needs adjuster kit. S23010 for parts and labor. Installed adjusters. Op test ok. ; used 1 W10712394 (ADJUSTER (SET OF 2))