Service History 250 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS02

Near Bay Village, OH 44140

Angel

Job Details: 01/21/2022

Took apart refrigerator to replace evap cover with new one and when installing the new one noticed the harness on the new one was the wrong harness will need to reorder correct evaporator cover called BJ and explained to him the cover and control were ordered because of the service pointer confusion. Customer will just need the evap cover with thermistor and harness taking back parts for return and to refund money to customer for the control board.; ordrng 1 W11395635 (Evap cover)

We serviced a

GE REFRIGERATOR

Model CFCP1NIXCSS

Near Bay Village, OH 44140

Angel

Job Details: 01/21/2022

Cc that unit started working but than stopped again and now this morning started working again. Called BJ and explained to me that if the unit is working we will not be able to diagnose it to ask the customer to wait till it goes out again and call for service so we can catch it when its not working to try to diagnose it.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland Heights, OH 44112

Manny

Job Details: 01/21/2022

"Cc oven not heating and door handle falling off, found burned out igniter, replaced igniter with T/S #12400035, and reinstalled handle ran bake opt test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Maple Heights, OH 44137

Marie V

Job Details: 01/21/2022

"Replaced compressor and filter drier. Used lock ring on all connections. Filled up with r600, 68grams. Good frost pattern. Advice cust to allow 24 hours to reach normal temps.; used 1 Tjaf1200 (1/4od tube), 1 W10895750 (Fitting), 1 W10895713 (Fitting), 1 W10895716 (Fitting), and 1 L13000619 (Fitting) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 01/21/2022

Replace arm opt test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Williamsfield, OH 44093

Brian M

Job Details: 01/21/2022

Cc of noise when washing Found oil under machine gearcase loud Need gearcase and lower components Agitator will not come out ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10919191 (washplate) and 1 W10836692 (agitator)

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model LFFH20F3QWC

Near North Ridgeville, OH 44039

David R

Job Details: 01/21/2022

"Cc unit not turning on. Found temp control not sending power down to compressor. Bypassed temp control, 120 going down and turning on comp. Ordering temp control, ; ordrng 1 5304513033 (Temp control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Painesville, OH 44077

Dan H

Job Details: 01/21/2022

"Customer complaint of noise, fans are running, compressor is running, no noise from air damper, no unusual noises heard, found a small amount of ice build up on freezer evaporator probably from door being left open, removed, unit is operating as designed"

We serviced a

KENMORE REFRIGERATOR

Model 2536008941

Near Painesville, OH 44077

Dan H

Job Details: 01/21/2022

"Cleared evaporator , installed new control and door handle mount, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Perry, OH 44081

Corina B

Job Details: 01/21/2022

"Replaced the filter head. Water started to flow. Checked the ice maker, filled. Tested the water again and it stopped. Will need a new valve, control and ice maker. Office to reschedule ; ordrng 1 W10873098 (Valve) and 1 W11389713 (Control) and 1 W11225853 (Ui) and 1 W10898228 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW2

Near Gates Mills, OH 44040

Joe O

Job Details: 01/21/2022

"Cc: noise, vibration/off balanceFound no stored error codes. Ran quick test cycle. Ran drain and spin. No abnormal noises. Unit functioning as designed. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLRU1777DS0

Near Thompson, OH 44086

Joe O

Job Details: 01/21/2022

"Cc: not coolingFound temps at 50 degrees. Found ball of ice on cap tube. Needs compressor, evaporator, heat exchanger, and drierCustomer does not want to repair at this time; ordrng 1 5304507767 (compressor kit) and 1 297414901 (Evaporator) and 1 297217900 (heat exchanger) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG114SWQ1

Near Chardon, OH 44024

Jason N

Job Details: 01/21/2022

"Cc unit oven not heating Ran bake test, tested power from control board, good power in to ignitor at 117v. Ignitor not glowing. Unit needs bake ignitor. Replaced using truck stock kit. Reran bake test. Ignitor glowing and flame ignited. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBLC36MHS01

Near Gates Mills, OH 44040

Jason N

Job Details: 01/21/2022

"Cc unit not cooling Found both sections at room temperature. Compressor is running. Ran and draw on compressor, pulling .5A, no heat on condenser coils. Unit has refrigerant leak, will need sealed system repair. Evaporator and heat exchanger NLA for this unit. Customer stated he is going to try to find the parts and may have us come out to install them, told him we can do it but can not guarantee repair."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Mentor, OH 44060

Corina B

Job Details: 01/21/2022

"CC that the unit is not draining. Tested drain pump, running properly. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near East Cleveland, OH 44112

Manny

Job Details: 01/21/2022

"Cc unit just flash error code and beeps. Unit is flashing error code f8e4 for overflow switch fault, found overflow switch completely frozen and really cold air draft coming from under the dishwasher, defrosted switch and reinstalled ran diagnostics cycle unit will not fill water line and water valve are frozen solid. Advise customer to insulate the cabinet to avoid the lines from freezing. Cant test unit since it wont fill, if customer still having issues after they insulated they will call us to take another look."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS3

Near Cleveland, OH 44135

Marie V

Job Details: 01/21/2022

"Replaced control , and tested unit with a cub with water. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Strongsville, OH 44136

Gabriel P

Job Details: 01/21/2022

"Found timer not advancing on auto sensor and timer ordering timer ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model VAW3584GW1

Near Andover, OH 44003

Brian M

Job Details: 01/21/2022

Cc unit not washing Found cold water to have low flow Shut off valve is broken had to shut off main water Cleaned filter on back of valve Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Elyria, OH 44035

David R

Job Details: 01/21/2022

"Replaced evap harness. Changing temps to 40 in FF and 2 in FZ, also changed diagnostics settings defrost to automatic 8 hrs. Advised to not block damper air from circulating properly. Give 24 hours for unit to adjust temps. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Geneva, OH 44041

Joe O

Job Details: 01/21/2022

Cc: not workingFound error code f7e1(basket speed fault). Found unit is sensing basket speed. Ran auto test and calibration. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, OH 44060

Corina B

Job Details: 01/21/2022

"Delivery comp broke the screw in the door and cut waterlines. Drilled out the screw, broke again. Called t/l unit is non repairable out of warranty."

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW

Near Avon Lake, OH 44012

Angel

Job Details: 01/21/2022

Cc that unit will not lock. Tried to start unit and it would not lock replaced latch with new one ran calibration unit locking and functioning as designed. Opt test ok.

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Madison, OH 44057

Joe O

Job Details: 01/20/2022

"Cc: leakingRan test cycle. Found unit leaking from underneath unit. Pulled panel. Found uni5 leaking from dispenser. Needs dispenser drawer; ordrng 1 WH42X29542 (Dispenser drawer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Lorain, OH 44053

Angel

Job Details: 01/20/2022

Cc that unit is making a clicking sound. Verified and the clicking sound there hearing is the rotor when its going back and forth on the agitation sound is normal. Also customer stated that when they pored the bleach in the bleach dispenser it went all over the floor took apart top and found the tub ring was backwards fixed issue. Opt test ok.

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7AB01

Near Lorain, OH 44053

Angel

Job Details: 01/20/2022

Replaced glass door. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Richmond Heights, OH 44143

Jason N

Job Details: 01/20/2022

"Cc unit still not making iceRan diagnostics ice maker test 57 , ice maker function passed. Ran fill test 45, ice maker filled with water. Checked for codes, no codes for ice maker, reading e0. Ran test 15, ice bin level, reading ice bin empty, good. Ran test 36 ice box fan, found ice box fan not full speed, pulsing. Ice box thermistor may not be satisfied with fan not working properly ; ordrng 1 W10846539 (Ice box fan)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Willoughby Hills, OH 44092

Jason N

Job Details: 01/20/2022

Installed auger motor. Tested ice dispense. Dispense operation good.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Kipton, OH 44049

David R

Job Details: 01/20/2022

"Replaced drain pump. Ran diagnostics, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SVAXVB00

Near Strongsville, OH 44136

David R

Job Details: 01/20/2022

"Cc unit will stay in defrost mode longer than it should and start thawing food, dispenser not working. Went through diagnostics, control sending 120 and turning on heater. Components on harness check good. Would replace control and evap harness at same time. Found door harness is broken. Door W10173587 is unavailable, discontinued. Customer will pay SVC and call his home warranty.

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC1

Near Geneva, OH 44041

Brian M

Job Details: 01/20/2022

Cc unit not heating Found igniter glowing but not igniting Possibly a coil issue or thermostats ; ordrng 1 WP3391912 (thermostat) and 1 8573713 (thermal cut off) and 1 W10693363 (fuse-thrml) and 1 279834 (2 coil gas valve set) and 1 686590 (sub 279311)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Mentor, OH 44060

Brian M

Job Details: 01/20/2022

Went to pull out ice bin and it was full of ice Customer does not want to replace it

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KOCE507ESS11

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/20/2022

Cc door switch not always functioning Replaced door switch OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/20/2022

Cc of leak Found leak coming from actuator Needs sump assembly ; ordrng 1 WPW10455261 (pump&motor)

We serviced a

MAYTAG DISHWASHER

Model MDB4409PAW0

Near Geneva, OH 44041

Dan H

Job Details: 01/20/2022

"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks and started normal wash cycle, glasses did not fill, filter is not clogged, unit needs new sump assembly , customer does not want repair at this time ; ordrng 1 W10806701 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Columbia Station, OH 44028

Gabriel P

Job Details: 01/20/2022

Found good frost pattern but fan not running check voltage to fan 12 vdc is good ordering fan ; ordrng 1 W11224591 (Fan motor) and 1 W10871842 (Grill) and 1 WPW10479155 (Damper) and 1 W10846539 (Ice fan)

We serviced a

FRIGIDAIRE RANGE

Model PLES399ECH

Near Strongsville, OH 44149

Gabriel P

Job Details: 01/20/2022

"Replace control knob,opt test ok"

We serviced a

JENN-AIR WALL OVEN

Model WW30430W

Near Solon, OH 44139

Manny

Job Details: 01/20/2022

"Replaced ordered parts, ran bake on both cavities, opt test ok. Took core for return."

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC3

Near Avon, OH 44011

Angel

Job Details: 01/20/2022

Replaced bellow tested for no leaks. Opt test ok.

We serviced a

GE DRYER

Model GTD65EBSJ4WS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/20/2022

"Cc unit not powering on Found unit getting proper voltage to control board but no lights or any power coming out of control Needs Control board ; ordrng 1 WE22X31717 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Broadview Heights, OH 44147

David R

Job Details: 01/20/2022

"Found drain pump shorting out control, blew another control. Took pic of drain pump windings. Ordering another control, customer going to buy their own drain pump for replacement. ; ordrng 1 W10854225 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Ashtabula, OH 44004

Dan H

Job Details: 01/20/2022

"Customer complaint of drn error on display, ran diagnostics found f9e2(pump drive system problem ), f0e3(overloaded), and f9e1(long drain) error codes, power to drain pump, drain pump is not pumping, unit needs new drain pump ; ordrng 1 W10876600 (Drain pump)"

We serviced a

FRIGIDAIRE WASHER

Model GLWS1233AS2

Near Columbia Station, OH 44028

Marie V

Job Details: 01/20/2022

"Cc that the unit got off balance and then started leaking. Confirmed, unit if full with water, found a sock on the drain. Removed filled unit back up all the way, it stops draining and started leaking again. Had to remove all water with vacc. Found another sock,. Removed. And filled unit back up a few times to make sure nothing else is inside. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Columbia Station, OH 44028

Marie V

Job Details: 01/20/2022

"Cc that the unit is doing the same thing, making a loud noise when agitating and last time it was used it did not spin the clothes out. Ran auto test, found hub stripped. Removed and verify the spines on the transmission they are rusted out. Unit will need new gearcase and new hub. Hub still under one year warranty. Gave estimate on new gearcase, cust will not fix. Op test ok.; ordrng 1 W11454734 (Gearcase 242.58), used 1 W10528947 (HUB), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near North Royalton, OH 44133

Marie V

Job Details: 01/20/2022

"When arrived unit still not cooling. Verify pressure 45psi while not running. Ran step 38 to test compressor would not start, tested with Orion board, it starts and shuts off 120wtt. Called BJ told me to call tech line unit has an internal leak. Called tech line they told me it was a low side leak, use nitrogen to find the leak and soapy water, i started on freezer evap, no leaks found. Verify fresh food and found that bubbles are coming out of the cabinet from cap tube and suction line comes from the liner. Unit cant be repair. Called tech line again to document. Unit cant be repair"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Chesterland, OH 44026

Jason N

Job Details: 01/20/2022

"Installed sump assembly. Ran diagnostics cycle in entirety, checked for leaks, none found. All functions passed. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, OH 44072

Jason N

Job Details: 01/20/2022

"Recovered refrigerant. Installed evaporator. Charged system with nitrogen to 150 psi, system holding pressure. Brought system down to 29in/hg vacuum. Held vacuum. Recharged system with 7.5oz of r134a. Unit low pressure stable at 5 in/hg vacuum. Good frost pattern on first 3 coils. Advised customer to allow up to 24 hrs for unit to return to desired temps; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBS1

Near Pepper Pike, OH 44124

Jason N

Job Details: 01/20/2022

"Installed heater element. Ran wash test, checked for leaks. None found. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Broadview Heights, OH 44147

Marie V

Job Details: 01/20/2022

"Cc that the unit still dripping water, usually takes about 5 to 7 days to start leaking. Confirmed the leak. It looks like the ice maker puts too much water or is not level. Doors arent level, leveled unit out and called tech line, they told me that unit needs to be level this ice maker cant be adjusted to less water to come in he said , level unit so the front is higher that the back if cust calls back replaced the ice maker housing. ; ordrng 1 W11483114 (Box-ice.)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/20/2022

Cc that unit was stuck on 4min and 1 min Found error for lid lock but no issue found with lock actuator Ran auto test no issue found Ran calibration and reset errors Advised to watch

We serviced a

JENN-AIR MICROWAVE

Model JMD2124WS

Near Aurora, OH 44202

Brian M

Job Details: 01/20/2022

"Could not confirm model or serial number But ran test found high voltage side at fault Needs magnetron, transformer, and capacitor ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W10278021 (transformr) and 1 W10278022 (magnetron) and 1 W10687898 (capactr-mg), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAM00

Near Lakewood, OH 44107

Angel

Job Details: 01/20/2022

Cc that units lights were flickering. Notice on light dimmed so i replaced all three lights. Opt test ok.

We serviced a

WHIRLPOOL ICEMAKER

Model MIM1554ZRS0

Near North Royalton, OH 44133

Angel

Job Details: 01/20/2022

Cc that unit is still not making ice. Started unit up and unit will just keep filling the water sensor is not working will need water fill sensor replaced. Ordering part; ordrng 1 WPW10485962 (Sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Strongsville, OH 44136

Angel

Job Details: 01/20/2022

Cc that unit is still not making ice. Verified and found that the fill tube is frozen. Ran some test ui is sending 14vdc to heater and ice maker is cycling as should also water pressure is good checked resistance on heater and it was off will need freezer door replaced. Office to reschedule.; ordrng 1 LW11038915 (Freezer door)

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Brook Park, OH 44142

Gabriel P

Job Details: 01/20/2022

"Found shaft of gearcase damage also pulley broken and shield as well gave estimate customer will not fix ; ordrng 1 W11454372 (Gearcase) and 1 WPW10550173 (Shield) and 1 W10721967 (Pulley), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Streetsboro, OH 44241

Brian M

Job Details: 01/20/2022

Installed igniter OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Westlake, OH 44145

Gabriel P

Job Details: 01/20/2022

Found loose connections correct issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near University Heights, OH 44118

Jason N

Job Details: 01/20/2022

"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29 in/hg, held vacuum. No change to gauges. Recharged system with 4.27oz. Of r134a. Low side pressure stable at 0-1 psi. Good frost pattern starting on first coil. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

JENN-AIR RANGE

Model JJW9630DDS

Near Bay Village, OH 44140

Angel

Job Details: 01/20/2022

Replaced both lower and upper cooling fans tested unit. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 01/20/2022

Found roller squeaking but customer already had the part to fix

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/20/2022

"Found freezer led bad and top light replace,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Beachwood, OH 44122

Jason N

Job Details: 01/20/2022

"Installed manifold and retaining tub nut, started wash cycle. Checked for leaks, no leaks found. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/20/2022

"Customer complaint of vibration sound confirm heard it coming from exhaust took unit apart check all screws then put back together then it still made the vibration so took unit apart again insulated exhaust so it doesnt touch floor and the back then put back together and so far there is better results advise customer to monitor and explain her that if noise comes back it may be as design coming from whirlpool but we will call and find out but most likely it is as design from my experience ,opt test ok"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Avon Lake, OH 44012

Angel

Job Details: 01/20/2022

Cc that unit was making a loud noise. Ran unit and could hear the sound. Took unit apart and found that the rollers on unit were in perfect condition but were not lubed and not rolling smoothly causing the loud sound. Removed all 4 rollers cleaned out everything and lubed it as well reinstalled all parts tested unit. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Willoughby, OH 44094

Joe O

Job Details: 01/20/2022

Called customer to advised I was on my way. Customer stated they are not home at the moment but they could give me the garage code. Stated the unit is in the garage. Advised cus the unit will not work properly in the garage due to colder temperatures. Advised unit is designed to work in temperatures above 55 degrees.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW

Near Willoughby, OH 44094

Joe O

Job Details: 01/20/2022

Cc: not agitatingFound unit not agitating. Found error code f7e6(motor fault). Found actuator failed. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock

We serviced a

GE DRYER

Model GTD72EBPN0DG

Near Mentor, OH 44060

Corina B

Job Details: 01/20/2022

"CC that the unit is not heating. Confirmed. Checked the heater, open. Will need a new heater. ; ordrng 1 WE11X21156 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Mayfield Heights, OH 44124

Corina B

Job Details: 01/20/2022

"Replaced the ice maker. Opt test ok ; used 1 4317943 (ICEMAKER), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KWH0

Near Lyndhurst, OH 44124

Corina B

Job Details: 01/20/2022

The door panel is bent. Will need a new door. Office to reschedule. ; ordrng 1 W11461692 (Door panel)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44118

Manny

Job Details: 01/20/2022

"Replaced heater opt test ok, customer is saying that the unit is not leveled with the cabinet, try to level the unit but his counter is curved making the dishwasher look uneven, see pic attachment

We serviced a

WHIRLPOOL RANGE

Model WEC310SAGB3

Near Cleveland, OH 44106

Manny

Job Details: 01/20/2022

"Cc coils keep glowing on and off, explain to customer that this type of surface element uses a temperature control and the cookware needs to be flat at the bottom and needs to make contact with the button on the element, replaced all 4 surface elements. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5900SB0

Near Cleveland, OH 44108

Manny

Job Details: 01/20/2022

"Cc console falling off, found one of the console clips missing there were both there last time I was here. Couldnt find the clip anywhere, ordering clips.; ordrng 1 WP8312709 (clip)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near South Euclid, OH 44121

Manny

Job Details: 01/20/2022

"Cc unit is leaking again, found a pin hole in the inlet valve, replaced dispense about 2 quarts of water with cover off and no leaks. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Willowick, OH 44095

Joe O

Job Details: 01/20/2022

Cc: not agitatingFound error code f7e6(motor fault). Found actuator arm slipped off. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test okCustomer showed pop; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Ashtabula, OH 44004

Dan H

Job Details: 01/20/2022

"Customer complaint of rubbing sound, found pulley shield mark on ground where shield and pulley were on the floor during use causing pulley to loosen, tightened pulley, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Dan H

Job Details: 01/20/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 17 degrees, found freezer section evaporator frozen solid, defrost heater is good, unit needs new control and defrost thermistor , customer does not want repair at this time; ordrng 1 WPW10675033 (Cntrl) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KODE500ESS02

Near Brecksville, OH 44141

David R

Job Details: 01/20/2022

"Cc getting F2E1 error. Not letting unit go into different options because error code will pop up, also came home to oven being on. Customer had it off since they called it in, turned on today getting all control issue problems. F2-E1, F6-E6, F6-E9. Stuck key error, lower and upper lost communication. All wires are good and plugged in. Continuity in wires. Tech sheet says to replaced controls. Gave estimate to customer. Do not order parts. ; ordrng 1 W11086141 (Ui) and 1 W11179310 (Control) and 1 W10801665 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW0

Near Cleveland, OH 44108

Corina B

Job Details: 01/20/2022

Replaced the valve from t/s. Opt test ok ; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS2

Near Beachwood, OH 44122

Manny

Job Details: 01/20/2022

"Cc unit makes loud noise when baking. Found convection fan nut loose, fasten nut ran bake and no more noise opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Willoughby, OH 44094

Dan H

Job Details: 01/20/2022

"Installed new drain pump, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Maple Heights, OH 44137

David R

Job Details: 01/20/2022

Cc unit icemaker not cycling. Only getting 1 batch of cubes intermittently. Temp checks good for both sections. Icemaker passed test mode. Water pressure is good. Customer to monitor and ordering icemaker to be replaced. ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Cleveland, OH 44143

Joe O

Job Details: 01/20/2022

Cc: not cooling properly in freezerFound unit is in garage. Advised customer unit will not work properly in garage. Advised they are meant to work in room temperature environment above 55 degrees.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS

Near Novelty, OH 44072

Joe O

Job Details: 01/20/2022

Cc: not cleaning properlyNo stored error codes. Ran diagnostics test cycle. Found cold water at the start of cycle. Advised customer on running hot water at start of cycle. Unit diverting water. Unit has good wash pressure. Unit functioning as designed. Op test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Chagrin Falls, OH 44023

Manny

Job Details: 01/20/2022

Replaced LED modules opt test ok

We serviced a

GE RANGE

Model PS978ST1SS

Near Mentor, OH 44060

Dan H

Job Details: 01/20/2022

"Customer complaint that control panel is not working, confirmed, unit needs new main logic board, customer does not want repair at this time; ordrng 1 WB27T11430 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model LER3634EW0

Near Maple Heights, OH 44137

David R

Job Details: 01/20/2022

"Cc unit not spinning but will heat. Locks under panels broke, two screws under lint trap rusted out. Belt broken. Ordering screws, locks and repair kit. ; ordrng 1 4392065 (Repair kit) and 2 WP18776 (Lock front under panel)s and 2 WP487240 (Screws)s"

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW0

Near Cleveland, OH 44105

Corina B

Job Details: 01/20/2022

"Replaced the idler pulley and cleaned the dryer out. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the vent outside, opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Chardon, OH 44024

Joe O

Job Details: 01/20/2022

"Cc: lo flo, bleach leaking outCustomer stated when they use bleach the bleach leaks out the front of the dispenser, and does not go into the machine. Customer stated when unit is pushed into place the unit will not run through a cycle, and gives a lo flo error. Found error f0e2(over suds) f8e1(long fill). Ran quick test cycle. All valves working. Do not see any kinked lines. Checked valves, found small amount of sediment built up in both cold and hot valves. Found dispenser leaked when moving unit. Needs water valves, pressure switch, and dispenserAdvised customer could also need controlCustomer does not want to repair at this time; ordrng 1 W11524103 (Dispenser) and 1 W11316256 (valve) and 1 W11316255 (valve) and 1 W11316246 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Bedford Heights, OH 44146

Manny

Job Details: 01/20/2022

"Cc unit making a loud metal on metal noise, found wash plate spline completely gone unit will need a wash plate.; ordrng 1 W10902814 (washplate)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWWH2

Near Brooklyn, OH 44144

David R

Job Details: 01/20/2022

"Replaced icemaker. Called for water and cycled, good. Op test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PP4A

Near Lakewood, OH 44107

Marie V

Job Details: 01/20/2022

Cc that the door seal is not sealing all the way. Seal looks good. Found container inside preventing door from closing all the way. The gasket is not needed. Will use money for the part towards SC on both jobs. Brought gasket for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Windham, OH 44288

Brian M

Job Details: 01/20/2022

Cc unit not cooling Found control to have 2 dashes could not get control to respond Replaced using truck stock Programmed board Unit kicked on Advised to let cool for 48 hours ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Moreland Hills, OH 44022

Corina B

Job Details: 01/20/2022

"Cust showed pop, sent pic. CC that the light bulb in the microwave is not working. Confirmed. Found bulb is broken. Cust tried to replace the bulb and the micro switch fell down. Reattached the switch. Will need a new bulb. ; ordrng 2 W10886919 (Light bulb)s"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ07

Near Garrettsville, OH 44231

Brian M

Job Details: 01/20/2022

Installed bulb OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lakewood, OH 44107

Marie V

Job Details: 01/20/2022

"Cc that the unit fills and then does nothing. Ran diag found error code of F5E1 lid fault F9E1 long drain. Tilted unit and removed drain pump found a sock stuck in it. Removed, make sure is clear, installed back in and replaced lid lock. Ran auto test , pass, drain pump is good. Started a normal cycle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDB00

Near North Olmsted, OH 44070

David R

Job Details: 01/20/2022

Replaced freezer light. Good. Op test ok.

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Painesville, OH 44077

Corina B

Job Details: 01/20/2022

"Replaced the ui and door switch. Started a cycle, stopped unit and started. Did not stop unless I stopped the unit. Opt test ok"

We serviced a

MAYTAG MICROWAVE

Model MMV1174FZ

Near South Euclid, OH 44121

Jason N

Job Details: 01/20/2022

"Cc unit not heating Plugged in killawatt, ran amp draw test. Unit drawing 12.1A during heat test, but not heating water. Unit needs magnetron. ; ordrng 1 W10754299 (Magnetron)"

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Hiram, OH 44234

Brian M

Job Details: 01/20/2022

"Cc dryer not working Found thermal fuse open and idler pulley damaged Replaced fuse and idler pulley using truck stock OP Test Ok ; used 1 3392519 (), and 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lakewood, OH 44107

Marie V

Job Details: 01/20/2022

"Cc that the unit is not washing the clothes. Ran diag found error code of F7E6 motor fault. Ran auto test, unit is not agitating. Found shifter off place. Replaced from T/S. Ran calibration and auto test again. Op test ok"

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