We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Beachwood, OH 44122
Joe O
Job Details:
11/07/2022
"Cc: intermittent vibration noise, oven temps not correct(burning food)Customer stated the unit has made a terrible vibration noise a couple times, stated they can smack the side wall of cabinet and it will stop. Customer stated the lower oven tends to burn items on the bottom. Advised customer to allow additional 15 to 20 mins after initial preheat. Ran test bake. Found small vibration from upper blower. Found unit averaging 360 degrees, advised whirlpool states 16 degrees off is normal. Advised customer on how to calibrate oven. Needs upper blowerCustomer showed pop; ordrng 1 WPW10016550 (blower)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Lakewood, OH 44107
Angel
Job Details:
11/07/2022
Cc that they keep getting a uo error code when starting unit. Confirmed code started displaying which code is for issues with vent assembly replaced it with new vent assembly tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Solon, OH 44139
Brian M
Job Details:
11/07/2022
Cc no cool Found leak on ff evap Needs evap and filter drier ; ordrng 1 WPW10239732 (evaporator) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
David R
Job Details:
11/07/2022
Replaced FZ LED light. Good. Op Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44104
Corina B
Job Details:
11/07/2022
The serial number does not match. Called MP talked to BJ unit is less then a year old. The handle and the bracket are bent. Will need the bracket and handle ; ordrng 1 W11105179 (Handle) and 2 W11389703 (Brackets)s
We serviced a
MAYTAG RANGE
Model MER6775AAS
Near Lyndhurst, OH 44124
Joe O
Job Details:
11/07/2022
"Cc: left front burner not workingFound front right element shorted out. Needs front 2 burners, and left front infinite switch; ordrng 1 W10823716 (elmnt-surf) and 1 W10823713 (elmnt-surf) and 1 WP74003122 (switch- in)"
We serviced a
MAYTAG DRYER
Model MDE7658AYW
Near Lakewood, OH 44107
Angel
Job Details:
11/07/2022
Cc that unit will not start. Confirmed tried starting unit and it will not start checked power and unit has 120vac from L1 to L2 and from neutral to L2 0vac found that it has a fuse box and one of the fuses were blown customer stated he will get new ones and I also explained to him that if the fuse starts getting hot they will either have to get a new fuse box installed or run wiring directly to the homes fuse box.
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMS2040BSS1
Near Chagrin Falls, OH 44022
Brian M
Job Details:
11/07/2022
Cc unit not powering on Found outlet not getting power Used different outlet Ran test OP Test Ok Needs electrician
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Brecksville, OH 44141
David R
Job Details:
11/07/2022
Cc ice builds up on bottom of FF. Found the drip pan to evap is warped. Will need to also steam ice and drain under FF evap. Ordering drip pan. ; ordrng 1 W11457241 (Pan drip)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505EWH00
Near Highland Heights, OH 44143
Joe O
Job Details:
11/07/2022
Cc: leaking in ff sectionFound ff evap drain plugged. Cleared drain tube. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Willoughby, OH 44094
Corina B
Job Details:
11/07/2022
"Customers mother is here. Customer stated I scratched the ff door, do not see any scratches on the door. Never pulled unit out. Took pictures of marks, looks like whatever cleaning supply was being use and a paper towel. Wiping up and down, also. Advised cust to use a microfiber towel to clean refrigerator and to go with the grain. Leveled the doors width between the doors. The ff door is sticking out father then the freezer door. Found moisture on the freezer door. Door seals are good. Will need a new door on the freezer could have lack of insulation to cause the moisture on the door. Found a tiny scratch at the mid/top of the ff door on the inside, never touched the top of the ff door. Took picture. Office to reschedule appointment. Advised cust to look at door and have unit pulled out for us when returning. ; ordrng 1 W11561286 (Door)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near North Royalton, OH 44133
David R
Job Details:
11/07/2022
"Stacked unit. Replaced dispenser. Ran diagnostics, good, no leaks. Tightened up hoses and drain hose as well. Good. Op Test Ok."
We serviced a
KENMORE WASHER
Model 110.27082603
Near Westlake, OH 44145
Angel
Job Details:
11/07/2022
Replaced suspension tested. Opt test ok.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA00
Near Pepper Pike, OH 44124
Brian M
Job Details:
11/07/2022
Cc unit would randomly shut off and on and started leaking Found drain pump causing issue Needs pump Water damaged the floor in front off and behind unit Took pics of visible damage ; ordrng 1 W11539855 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WTW4850BW1
Near Mentor, OH 44060
Dan H
Job Details:
11/07/2022
"Installed new drain pump, op test good"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS1
Near Painesville, OH 44077
Dan H
Job Details:
11/07/2022
"Installed new element and control, op test good"
We serviced a
WHIRLPOOL RANGE
Model JJW8627DDB
Near Cleveland, OH 44124
Jason N
Job Details:
11/07/2022
"Cc unit code 4d21 and no bake options will workRan diagnostics, verified 4d21 for no reverse airflow (low or no) on upper cooling fan. Pulled unit and replaced upper cooling fan. Power cycled unit, cleared code. Ran bake test on upper and lower ovens. Both preheated, no faults. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near North Olmsted, OH 44070
Marie V
Job Details:
11/07/2022
"Cc that the glass is changing the color like loosing it. Try taking pics but not too clear to identify it. Office will contact cust if warranty does not cover cooktop stains. Is not a scratched, when pass hand does not feels anything in top; ordrng 1 W11183708 (Cooktop glass black)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Willoughby, OH 44094
Jason N
Job Details:
11/07/2022
Installed UI console. Ran diagnostics cycle. Op test good.
We serviced a
AMANA REFRIGERATOR
Model ASD2524VEW00
Near Painesville, OH 44077
Dan H
Job Details:
11/07/2022
"Customer complaint that handle is loose, confirmed, no damage, tightened handle, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Royalton, OH 44133
Gabriel P
Job Details:
11/07/2022
"Follow each step of seal system,opt test ok advise customer wait 24 and puta bottle of water in the freezer"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, OH 44060
Jason N
Job Details:
11/07/2022
"Cc unit not starting Checked power into unit, good at 243v L to L. 121v, L to N. Checked door switch continuity, reading closed when switch is depressed. Belt switch checks good. Reassembled unit. Ran dryer op test. Unit turned on and started heating. Checked airflow through vent outlet, good airflow. Stopped and started cycle several times, unit started each time. Unable to duplicate no start issue at this time."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRW01
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/07/2022
Cc that the unit is making ice intermittently. Took temps 3* in freezer and 40* in fresh food. Unit is on defrost at this point. Theres a full bin of ice. Theres good pressure at the door. Cycled ice maker and it cycled good and filled up with water. Could not find issue. At this point. Advice cust to monitor.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3023LBF
Near Madison, OH 44057
Dan H
Job Details:
11/07/2022
"Customer complaint of f13 error code, confirmed, unit needs new control and overlay per tech sheet for error code shown; ordrng 1 5304509983 (Cntrl) and 1 316419141 (Overlay), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Highland Heights, OH 44143
Joe O
Job Details:
11/07/2022
Installed latch and ui board. Ran test cycle. Found unit not draining. Needs drain pump; ordrng 1 WH23X25518 (pump)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Madison, OH 44057
Dan H
Job Details:
11/07/2022
"Customer complaint that oven is not heating, found control only sending 23vac to element now, unit needs new control, customer does not want repair ; ordrng 1 WPW10586737 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Columbia Station, OH 44028
Gabriel P
Job Details:
11/07/2022
"Replace valves,and advise customer to monitor,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pepper Pike, OH 44124
Brian M
Job Details:
11/07/2022
"Cc fan noise and unit keeps frosting up Found unit not going into proper defrost fan is surging and when running is loud from hitting ice build up Advised on fan and control replacement ; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11249952 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/07/2022
"Cc that the unit is not draining, last time it said done but water still on drum. Now theres a full basket with water and showing f9e1 on display. Ran diag error code f9e1 long drain fault. Unit does nothing, no fill, no drain, does not locks door. Does not start cycle. Removed all water from unit, verify drain pump 17th s, nothing stuck. Unit will need Lower harness, latch and control. Replaced drain pump. Office will contact once they have eta on the part; ordrng 1 W11394572 (Latch) and 1 W11590868 (Harness) and 1 W11543994 (Control)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EPA3
Near Thompson, OH 44086
Jason N
Job Details:
11/07/2022
"Installed rear support roller. Ran dryer op test for several minutes, no abnormal noises heard. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near South Amherst, OH 44001
Marie V
Job Details:
11/07/2022
Replaced lid and latch. Ran calibration and auto test. Op test 9k
We serviced a
WHIRLPOOL MICROWAVE
Model WMT50011KS02
Near LaGrange, OH 44050
David R
Job Details:
11/07/2022
"Replaced trim kit with ducts. Put a bowl of water in. Condensation built up around trim after 7/8 mins. Called techline, unit is working as designed, no other changes can be made and techline agrees. All components working and techline agree as unit is working and nothing else can be done Unit is working. Giving customer file number and if they want to contact customer care if needed for anything else."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Willoughby, OH 44094
Corina B
Job Details:
11/07/2022
"CC that there is water leaking on the floor not all the time and the ui lights do not all work. Confirmed. Found water on on the left side of the refrigerator. Found the supply line leaking. Advised cust to replace the plastic water line with a braided flex line or copper. The lights on the water, crushed are not illuminating. Will need a new ui and a supply line. Opt test ok ; ordrng 1 5304512624 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Avon Lake, OH 44012
Angel
Job Details:
11/07/2022
"Cc that spray arm melted. Went to replace spray arm and noticed the one sent was the wrong one so i made sure that nothing else was wrong so i could order everything now but its only the bottom spray arm taking the one sent to return. Ordrng 1 5304517203 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44120
Manny
Job Details:
11/07/2022
"Cc unit making noise and not washing properly, ran diagnostics and no codes ran test cycle and ok, unit is working as designed, customer said that they just wanted to make sure it was working properly, because this is a lot different than the old one that they had and it makes so many different noises, explain that all noises Ive heard are all normal, unit is working as designed, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Cleveland Heights, OH 44118
Manny
Job Details:
11/07/2022
"Cc unit leaves clothing wet at the end of the cycle, ran diagnostics and no codes found, ran test cycle and good, Checked all cycles to verify that the spin is on, spin was on Lowe speed on multiple cycles, advise customer to verify that the spin speed is either on high or max extract, for a better spin performance, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland Heights, OH 44118
Manny
Job Details:
11/07/2022
"Replaced cam, shifter and belt, ran diagnostics cycle and opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW2
Near University Heights, OH 44118
Manny
Job Details:
11/07/2022
"Cc unit turning on on its own, check power and good voltage, set to bake unit good heat, set to broil and let it preheat good heat, turned oven off and staying off, check control for any loose connector and all secure, cant duplicate the issue, advise customer to monitor the unit and if the issue comes back to try and record it so we can see whats going on and to see if there is any error code. Opt test ok"
We serviced a
GE RANGE
Model JHP56002WH
Near Cleveland, OH 44108
Manny
Job Details:
11/07/2022
Installed drip pan opt test ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Avon, OH 44011
Gabriel P
Job Details:
11/04/2022
Track came out of place correct issue opt test ok
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Cleveland Heights, OH 44118
Joe O
Job Details:
11/04/2022
"Cc: contact service error message Found error f8e0(blower fan speed too low). Cleared error. Tested blower fan. Needs blower fan. Customer to contact to continue with repair; ordrng 1 W11107275 (fan-blwr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Aurora, OH 44202
Corina B
Job Details:
11/04/2022
"CC that the u it is leaking on the left side. Confirmed. Found the dishwasher not level, leveled the unit. Still dripping. Will need a gasket. Office will need to reschedule. ; ordrng 1 W11483553 (Tub gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Windham, OH 44288
Jason N
Job Details:
11/04/2022
"Cc unit freezer light and top FF lights are out/dim Customer stated freezer LED was replaced less a month ago, but it looks like that same thing. Checked LED modules, found upper rear LED in ff section faulty ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Atwater, OH 44201
Jason N
Job Details:
11/04/2022
"Cc unit not dispensing ice or water.Customer states the randomly the ice and water dispense will not work. Tested door inputs, tested good. Found pad switch test failed several times to come back as input 1. Pad switch, possibly UI issue. Ordering both part. Customer stated the RH door gasket is torn. Confirmed, will order door gasket as well. ; ordrng 1 W11387387 (UI) and 1 W10853387 (Pad) and 1 W10407212 (Gasket)"
We serviced a
ELECTROLUX WASHER
Model EFLS517STT0
Near Aurora, OH 44202
Corina B
Job Details:
11/04/2022
CC that the unit is leaking water and smells. Started a cycle found water dripping from the bellow. Advised cust to use 1-2 tablespoons of he detergent and Lysol sanitizer. Use the afresh tablets to clean the washer. Cleaned the bellow. Started a cycle with clothes no leaks. If still leaking will need a new bellow. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Painesville, OH 44077
Dan H
Job Details:
11/04/2022
"Customer complaint that cycle selection buttons are not working, ran diagnostics found f5e1(lid switch fault) error code, ran test cycle, lid locked, unit completed test cycle, unit passed user interface test, started normal wash cycle, lid locked unit filled and advanced to wash cycle, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Fairport Harbor, OH 44077
Dan H
Job Details:
11/04/2022
"Customer complaint that unit is not washing, found motor disconnected from control, reconnected, wash motor started"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDB01
Near Cleveland, OH 44106
Joe O
Job Details:
11/04/2022
"Cc: buzzing, intermittent electrical burning smell Found buzzing is compressor running. Advised customer this is a normal noise from the compressor. Checked compressor compartment, and electrical. Could not find any shorted or burned harness or component. Could not duplicate issue. Op test ok Documented with whirlpool tech line."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Streetsboro, OH 44241
Corina B
Job Details:
11/04/2022
CC that there is a noise. Confirmed. Noise is from the drain pump turning on. Noise is normal. Dryer vent is smaller then 4. Gave customer dryer vent wizard. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon, OH 44011
Gabriel P
Job Details:
11/04/2022
Unit working as design
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44127
Joe O
Job Details:
11/04/2022
"Cc: not working, making noise Found error codes f8e1(long fill no fill) f0e2(over suds). Found unit not draining. Found debris in drain pump. Removed debris. Ran auto test and calibration. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP02
Near Brecksville, OH 44141
Corina B
Job Details:
11/04/2022
Replaced the ui. Set unit up. Heated the ovens. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Maple Heights, OH 44137
Joe O
Job Details:
11/04/2022
Installed door glass. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Shaker Heights, OH 44122
Joe O
Job Details:
11/04/2022
"Cc: not heating at the beginning of cycleAdvised customer they are not designed to heat the water at the start of the cycle. Advised customer the unit will only heat the water so far, and if it cannot reach the target temp or water is not hot at the beginning of the cycle it will shut off the heater. Ran test cycle(customer had water running at sink prior to starting) unit had hot water. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABB2227DEW
Near Rocky River, OH 44116
Manny
Job Details:
11/04/2022
"Cc unit not cooling, verified and temps is in ff and 72 in fz, checked set temps and noticed control was stuck on 7, disconnected the control and reconnected, and control went into programming, control was not programmed, reprogrammed control and unit started cooling, waited 15 mins and temps 57 in ff and 43 in fz, advise customer to place a water bottle in the fz and once frozen its ok to load it up, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Manny
Job Details:
11/04/2022
Replaced led opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Eastlake, OH 44095
Dan H
Job Details:
11/04/2022
"Customer complaint that a black puddle was found under unit, found gear oil leaking from gearcase, pulley and belt also covered in oil, unit needs new gearcase, cam kit, and belt; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
GE DISHWASHER
Model PDT775SYN3FS
Near Euclid, OH 44132
Dan H
Job Details:
11/04/2022
"Customer complaint that top of door is cracked, found user interface cracked through buttons, buttons are not working, unit needs new user interface ; ordrng 1 WD21X25375 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44103
Marie V
Job Details:
11/04/2022
"Recovered refrigerant. Replaced filter drier, set into a vacc 29, no changes on gages after 15 min. Recharge unit with r134a, 4.2oz. Pressure at 0. Replaced control. Set to recommended. Advice cust to allow 24 hours for unit to get to proper temp. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW563HC0
Near Painesville, OH 44077
Dan H
Job Details:
11/04/2022
"Installed new dispenser, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Painesville, OH 44077
Dan H
Job Details:
11/04/2022
"Unable to remove agitator, will need to break agitator to remove, unit needs new agitator ; ordrng 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDE00
Near Chagrin Falls, OH 44022
Jason N
Job Details:
11/04/2022
"Cc unit not making ice Found ice maker stuck in harvest position, detection arm is down. Ran ice maker harvest test, coming back 23 for motor switch fault. Wires on bottom of the door are good, no breaks or exposed. Unit needs ice maker. ; ordrng 1 W10873791 (Ice maker)"
We serviced a
GE DRYER
Model GFD85GSPN0RS
Near Painesville, OH 44077
Dan H
Job Details:
11/04/2022
"Customer complaint that knob does not line up with cycles and check vent light is on, confirmed , vent is clear, unit needs new user interface ; ordrng 1 WE22X32259 (User interface), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44105
Corina B
Job Details:
11/04/2022
CC that the light shield is missing and the shelf lip is cracked on the left side. Confirmed. The light for this refrigerator does not need a light cover. Took picture of the liner lip. The shelf sits on where the crack is. Called BJ epoxy the crack but call whirlpool. Called t/l Travis Sending to customer care to see if the next step is epoxy or replacement 8212572 epoxy kit. Waiting on the next step; saved tckt
We serviced a
ELECTROLUX REFRIGERATOR
Model FFHD2250TS8
Near Thompson, OH 44086
Dan H
Job Details:
11/04/2022
"Customer complaint that unit is not cooling properly, freezer section temperature at 28 degrees, fresh food section temperature at 47 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier , customer does not want repair at this time ; ordrng 1 5303918569 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44105
Corina B
Job Details:
11/04/2022
"CC that the right side hinge came off. Reattached the hinge, door is passed 90* replaced both hinges. Had a surplus hinge. Replaced the hinges. Opt test ok ; used 1 W11240518 (Hinge) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Beachwood, OH 44122
Joe O
Job Details:
11/04/2022
"Cc: will not maintain 0 degrees Customer stated unit will fluctuate in temp between 3 and 12 degrees. Unit is used in a pharmacy. Advised customer the unit will fluctuate in temps. Found temps at 5 degrees in freezer and 39 degrees in ff section. Found ff set to warmest setting. Adjusted ff temp to coldest setting, customer stated they need the ff section to stay around 38 degrees. Advised customer there is no way for us to keep temp at 0 degrees without fluctuations. Advised customer the unit runs off the refrigerator temps, when the ff section gets to its temps the unit will shut down. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Corina B
Job Details:
11/04/2022
CC that the u it stops mid cycle. Ran F7E6 MOTOR FAULT. Replaced the control and lock. Brought the core back for return. Ran a calibration. Opt test ok.
We serviced a
GE DISHWASHER
Model GLD4458R00CS
Near Painesville, OH 44077
Dan H
Job Details:
11/04/2022
"Customer complaint that unit is leaking and has standing water in bottom, held cancel, unit drained, started normal wash cycle, unit filled and began washing, no leaks found, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Willoughby, OH 44094
Corina B
Job Details:
11/04/2022
Replaced the latch. Opt test ok
We serviced a
GE REFRIGERATOR
Model GFE29HSDESS
Near Cleveland, OH 44109
Manny
Job Details:
11/04/2022
"Cc unit making a noise, unit was empty and no noise, can duplicate issue, advise customer to reload unit and monitor and if noise return to ensure that there is nothing against the fan in the fz, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MTW5570TQ0
Near Cleveland, OH 44103
Marie V
Job Details:
11/04/2022
Cc that the unit does not spins. Confirmed. Found lid switch defective. Will need new. ; ordrng 1 WP8318084 (Lid switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44103
Marie V
Job Details:
11/04/2022
Cc that the door switch broke when opened door. Confirmed. Replaced switch. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/04/2022
"Replace adjuster,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details:
11/04/2022
"Cc unit no working, verified and codes F11, f24, f60, unit needs control, replaced control ran spin test opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details:
11/04/2022
"Cc unit is locked and stuck draining, verified and codes f11, f24, f20 and f60, unit needs control , replaced contr, ran spin test, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44114
Marie V
Job Details:
11/04/2022
"Cc of unit not keeping temp . Took temps 16* freezer and 39* fresh food section. Is making ice but found huge blocks of ice on evaporator . Has leak. Verify all connections, are good. Put gages in pressure in low side where -15 and high side 60psi. Added nitrogen found leak at evaporator took pics called whirlpool tech line . Unit is non reparable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Warrensville Heights, OH 44128
Manny
Job Details:
11/04/2022
"Cc unit leaking, confirmed and drain is frozen over steam and cleared ice, removed duckbill and full of gunk and some of the chipped paint from evap cover, clean duckbill and install it, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lakewood, OH 44107
Marie V
Job Details:
11/04/2022
"Cc that unit has a gap in freezer gasket. Confirmed. Replaced gasket. Leveled unit and added petroleum jelly. Advice cust to allow at least 1 you without opening door, so it can cool down on that shape. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, OH 44052
Gabriel P
Job Details:
11/04/2022
Shaft of gearcase making sound ordering ; ordrng 1 W11449841 (Gearcase)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Lorain, OH 44055
Gabriel P
Job Details:
11/04/2022
Cannot find and issue unit working as design
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44128
Manny
Job Details:
11/04/2022
"Tub is cracked, box is damaged as well see pic, there is damage to the tub where counter weight screws in, reordering tub, hopefully next time is no dmg.; ordrng 1 W11460604 (Tub assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Bay Village, OH 44140
Marie V
Job Details:
11/04/2022
"Cc that unit is making a noise while agitating and at the end of cycle. The agitation noise is like a rattle. Ran diag , no error codes. Ran auto test , heard a squeaky Lise while spinning it comes from gearcase. Will need new part. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44128
Jason N
Job Details:
11/04/2022
See MC pvr for job details; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model WRF767SDEM01
Near North Ridgeville, OH 44039
Marie V
Job Details:
11/04/2022
"Cc that unit frosted oven again, top side of gasket not sealing properly. Replaced gasket, steamed out and leveled unit. Door closes good. No gaps. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Wellington, OH 44090
Gabriel P
Job Details:
11/04/2022
Replace parts opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS05
Near Painesville, OH 44077
Jason N
Job Details:
11/04/2022
"Cc unit display showing different temperatures Customer stated again the unit is switching between different numbers on the display, but the unit is cooling. Customer showed video of ff temp changing between 67 and 39, then stopping on 39. Ordering console control.; ordrng 1 W11524656 (Console control)"
We serviced a
GE DISHWASHER
Model PDT750SSF1SS
Near Willoughby, OH 44094
Jason N
Job Details:
11/04/2022
"Cc unit not draining and console need replaced. Could not install console, damaged/cracked on end"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS0
Near Garrettsville, OH 44231
Jason N
Job Details:
11/04/2022
"Installed harness. Ran operational tests. All functions working, all burners tested good. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFEX2315QS1
Near Euclid, OH 44123
Joe O
Job Details:
11/04/2022
"Cc: not cooling properly Found temps in ff section at 51 degrees, freezer at -15 degrees. Found unit has a ball of ice on the outside of evap cover. Pulled evap cover, found partial frost pattern and ball of ice on cap tube. Monitored for a few mins. Unit starting to build frost. Found damper will not open to ff section. Needs damper assembly Frost coming and going on evaporator even having unit closed. Advised customer unit may have sealed system issues, which may become more noticeable in the future. Customer does not want to repair at this time; ordrng 1 242303001 (damper assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6770AAW
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/04/2022
Customer have a new error code f1-1 upper runaway it said to replace control but is discontinued she wants labor and sensor part return office review ; saved tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, OH 44117
Joe O
Job Details:
11/04/2022
"Installed belt, suspension rods, and valve. Ran auto test and calibration. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44023
Corina B
Job Details:
11/04/2022
Replaced the ui. Opt test ok. Brought core back for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Cleveland Heights, OH 44121
Joe O
Job Details:
11/04/2022
"Cc: leaking Found fill tube slipped off. Re seated fill tube. Ensured fill tube is seated correctly, and that it reaches ice maker. Cycled ice maker. Op test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.589538
Near Perry, OH 44081
Dan H
Job Details:
11/04/2022
"Customer complaint that water is leaking from ice door, confirmed, found ice maker fill cup frozen over, unit needs new valve; ordrng 1 W10408179 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ2
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/04/2022
"Replace parts,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near North Royalton, OH 44133
Gabriel P
Job Details:
11/04/2022
Switch was stuck close ordering ; ordrng 1 WPW10274880 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near North Royalton, OH 44133
Gabriel P
Job Details:
11/04/2022
"Replace icemaker,opt test ok"
We serviced a
GE DRYER
Model GTD65GBSJ1WS
Near North Royalton, OH 44133
Manny
Job Details:
11/03/2022
"Replaced belt and pulley, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Maple Heights, OH 44137
Manny
Job Details:
11/03/2022
"Cc unit leaking from the valve, verified and valve is broken unit will need inlet valve; ordrng 1 WPW10179146 (valve-inlt)"
