We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, Ohio 44094
Jason N
Job Details: 05/22/2025
"Cc unit making loud squealing noise, must be the belt Ran dryer test. Confirmed noise from belt idler pulley or support roller. Pulled front panel, found idler pulley worn and semi seized on shaft. Quoted customer pulley replacement. Replaced pulley using truck stock. Reassembled unit and retested. No abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, Ohio 44105
Manny
Job Details: 05/22/2025
"Cc unit not responding, verified and GFCI tripped, ran test cycle and opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Elyria, Ohio 44035
Angel
Job Details: 05/22/2025
"When I arrived at home unit was making the noise. Verified and found its the refrigerant flowing through the lines but noise will not stop. Unit cooling and had good pressures, but did notice the capillary line going to the filter had a pretty tight turn because of the way it was positioned and could be the cause. Discharged unit and replaced filter and routed capillary line differently. Checked for leaks and ran a vacuum for about 10-15 and held at 30. Recharged unit with 50g of R600a and replaced control box as well. Recommended to monitor opt test good."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Olmsted Township, Ohio 44138
Angel
Job Details: 05/22/2025
Cc that unit will will continue to wash for about 2hrs even though its on a 17min quick wash. Tested unit myself with some towels in a quick wash which she said wasnt working and unit worked perfectly. Explained different setting for customer and what to avoid and recommended to monitor opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Bay Village, Ohio 44140
David R
Job Details: 05/22/2025
"Replaced evap fan, tested ohms to heater 31 ohms. Took pics of evap covered with frost. Steamed and got everything back to normal. Op Test Ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC5930LZ01
Near Columbia Station, Ohio 44028
David R
Job Details: 05/22/2025
"Cc error code, cannot remember code, cleared out and started functioning again, also said at one point there was a power outage, if that could play affect to it. F3E0 temp sensor stored and F6E6 acu lost communication. Ordering control and sensor ; ordrng 1 W11598120 (Temp sensor) and 1 W11649350 (Main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Brecksville, Ohio 44141
David R
Job Details: 05/22/2025
"Replaced main control, left door side control, door switches, cover. Reset unit. Still a noise, unplugged components one by one and still getting faint electrical humming from UI, followed everything said from techline. Calling TL to document. Needs to go over in person, unplugging one by one. Order Orion board just incase needed if TL has us replace it. **file 7741593648; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X18DW00
Near Brecksville, Ohio 44141
David R
Job Details: 05/22/2025
Replaced both control and thermistor. Heater reads 37 ohms. Testing. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Broadview Heights, Ohio 44147
David R
Job Details: 05/22/2025
Replaced panel. Tested. All options are working correctly. Good. Op Test Ok.
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS22
Near Broadview Heights, Ohio 44147
David R
Job Details: 05/22/2025
"Cc element hanging in microwave. Broken clip support. Ordering.***customer is going to try themselves first. If not, we can come out. 1 minute fix ; ordrng 2 W11724411 (Clip)s"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Strongsville, Ohio 44136
David R
Job Details: 05/22/2025
"Cc after last repair, worked good for a couple weeks, past week a noise, customer said last night almost cancelled because noise wasnt that much there. Checking over recent repair. All components just replaced check good. Ran test mode, heard a small grinding noise. Found 4 coins stuck in between the washplate. Advised customer of coins could most likely cause issue. Went over last repair is good. If anything further would suggest a gearcase replacement. Unit is good today. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Parma Heights, Ohio 44130
David R
Job Details: 05/22/2025
Cc noise. Damper. Replaced from surplus. Tested. Good. Op Test Ok. ; used 1 WPW10594330 ( Damper) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Columbia Township, Ohio 44028
Angel
Job Details: 05/22/2025
Replaced front panel opt test good.
We serviced a
HAIER REFRIGERATOR
Model HA10TG21SW
Near Cleveland, Ohio 44115
Angel
Job Details: 05/22/2025
"Cc that unit is humming and clicking off. Verified and compressor will need to be replaced. Gave customer estimate and decided not to proceed.; ordrng 1 WR87X32201 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Lorain, Ohio 44052
Marie V
Job Details: 05/22/2025
"Replaced pump motor, tested unit, no leaks. Op test ok"
We serviced a
MAYTAG DRYER
Model MED5430PBK0
Near Cleveland, Ohio 44102
Marie V
Job Details: 05/22/2025
"Cc of unit not drying the clothes. Stared unit, getting hot, checked vent, it was clogged with lint. Cleaned out, showed cust video. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Olmsted Township, Ohio 44138
David R
Job Details: 05/22/2025
Replaced both FF gaskets and left door FZ gasket. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Cleveland, Ohio 44103
Manny
Job Details: 05/22/2025
"Called no answer, spoke to JS will order FZ door as hinges were already replaced and base on the door not closing properly on previous visits, and hinges were replaced and adjusted. CM will contact customer and advise of parts ordered, Order fz door and badge; ordrng 1 LW10803965 (dor-fip) and 1 W11178521 (nameplate)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Beachwood, Ohio 44122
Manny
Job Details: 05/22/2025
"Cc unit give code but started working again and they ran a cycle and still working, verified an f8e4, water in drip pan, gasket and seal warped, needs gasket and seal; ordrng 1 W11483553 (Gasket) and 1 W11664713 (Seal)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Euclid, Ohio 44132
Manny
Job Details: 05/22/2025
"Cc unit not advancing in cycle, verified and unit stuck in drain, reset and no codes ran test cycle opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, Ohio 44102
Angel
Job Details: 05/22/2025
Cc that he started a quick cycle went to take a shower and get dressed and washer was still on sensing. Verified and found they had presoak on causing the unit not to run until it presoaks for 30mins. Turned it off and ran the quick cycle he was trying to run and worked perfectly.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near Cleveland, Ohio 44108
Manny
Job Details: 05/22/2025
"Cc that the gas company guy told her that the igniter was going bad, verified and igniter working properly, ran bake to 350 and good turn on and off multiple times and oven comes on at the first click, opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, Ohio 44108
Manny
Job Details: 05/22/2025
"Cc unit not advancing, found a board underneath preventing motor from spinning when unit is full, cant confirm mod and serial advise them to send us a pic of the sticker if they have it so we can confirm warranty"
We serviced a
BOSCH DISHWASHER
Model SHS863WD5N/13
Near Cleveland, Ohio 44103
Manny
Job Details: 05/22/2025
"Cc unit not working, verified and e24 for drain not possible , e25for pump missing or damaged, e27 for continuous voltage, and e29 for under voltage,
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, Ohio 44113
Manny
Job Details: 05/22/2025
"Cc unit wheel belt falling, verified all good, advise to try recording the issue and send it to us, cant duplicate, Logan want us to order motor and wheel states Al just reinstalled the belt so it might still be on, ordering motor and wheel ; ordrng 1 W11327190 (wheel) and 1 W11234001 (motor-drve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Wickliffe, Ohio 44092
Jason N
Job Details: 05/22/2025
"Cc produce freezing in the FF sectionChecked airflow to both sections. Found improper airflow in FF section, product is blocking the air inlet vent at the rear of the section. Advised customer on insuring proper airflow in the this section. Found freezer stocked fully as well, as customer stated the freezer takes a long time to freeze product solid. Unit is working properly at this time. Customer instruct on product placement."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Euclid, Ohio 44143
Jason N
Job Details: 05/22/2025
"Cc Red light on the side will not go offFound red light in question is the filter change reminder indicator on the UI. Customer stated she does not use a filter. Advised customer she can reset this indicator, but it will reappear approx every 6 months as a reminder to change the filter even though she does not use one. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Richmond Heights, Ohio 44143
Jason N
Job Details: 05/22/2025
"Cc unit making loud grinding noise, fault codes displayedCustomer showed video of behaviour. Found unit not shifting properly, sounds like splutch gears are not fully engaged and then unit flashes f7e1 for tachometer missing or wrong signal. Ran test cycle, unit advanced to agitate but actuator is continuously shifting as it does not recognize its position. Unit then faulted for f7e3 for basket engagement fault. Checked signal at main control, missing signal from j2 connector. Unit will need main control replaced. ; ordrng 1 W11513246 (Control-elec)"
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Richmond Heights, Ohio 44143
Jason N
Job Details: 05/22/2025
"Cc door is hard to closeCustomer stated door is difficult to close. Adjusted door strike for ease of closure. Customer satisfied with adjustment, much easier to close. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7949SDM0
Near Beachwood, Ohio 44122
Corina H
Job Details: 05/22/2025
Replaced the sensor and control. Ran a calibration. Ran a rinse cycle. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mantua, Ohio 44255
Corina H
Job Details: 05/22/2025
"Replaced the Gearcase, cam, Washplate, belt and guard. Ran a quick wash. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Streetsboro, Ohio 44241
Corina H
Job Details: 05/22/2025
CC that the drain pump is stuck on. Confirmed. Will need a new control. Part is out of stock. Office to reschedule ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Streetsboro, Ohio 44241
Corina H
Job Details: 05/22/2025
"CC that the dishes are not getting washed. Confirmed. Ryan diag f4e3 wash motor not running, 7-1 no heat. Checked the voltage at the control, 0 volts to the pump. Will need a control and pump. ; ordrng 1 W11637583 (Control)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Ravenna, Ohio 44266
Corina H
Job Details: 05/22/2025
CC that the rinse aid is not dispensing. Ran diag no codes. Replaced the dispenser. Ran a calibration. Rinse aid was released. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Mogadore, Ohio 44260
Corina H
Job Details: 05/22/2025
"CC that the dishwasher is not draining and does not wash well. Ran diag F6e4 wash motor not running, f8e2 Drain Motor Electrical Problem f3e3 failed calibration. Wash motor is running. The drain is humming. The dishwasher is not secure. Will need a drain pump and screws; ordrng 1 WPW10348269 (Drain pump) and 2 WP308685 (Screw)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Mogadore, Ohio 44260
Corina H
Job Details: 05/22/2025
CC that the drain pump is stuck on. Confirmed. Found the drain pump running. Will need a new control. Part is out of stock. Office to reschedule appointment ; ordrng 1 W11608056 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Kent, Ohio 44240
Corina H
Job Details: 05/22/2025
"Model and serial are for a wine cooler. Customer wants the refrigerator looked at. CC that the ice maker is not making ice. Confirmed. Ran step 56, e2 lost home position. The ice box fan is barely running. Will need a new ice maker, fan. The led light is out in the freezer. Will need the led lights. Gave quote for the Icemaker and fan and then for the led with the Icemaker. Cust does not want to repair ; ordrng 1 W11658802 (Ice maker) and 1 W10846539 (Fan) and 1 W11683244 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 05/22/2025
Installed control Ran test bake Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Chesterland, Ohio 44026
Brian M
Job Details: 05/22/2025
Installed and tested dispenser Op test ok
We serviced a
WHIRLPOOL RANGE
Model WSGS7530RZ0
Near University Heights, Ohio 44118
Jason N
Job Details: 05/22/2025
"Installed UI, powered on unit to ensure software version transfers to new UI. Installed main control. Powered on, ensured proper version number in diagnostics. Ran bake test to 250 degrees, let preheat and cycle. Unit cycles several times to maintain heat. Op test good."
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMS2040WSS3
Near Westlake, Ohio 44145
Marie V
Job Details: 05/22/2025
"Cc that found unit was not working, the breaker was flipped turned back on and now microwave shows close door when trying to use. Confirmed tested door switches, found that was the issue, replaced from T/S. Tested unit, lights was still not working, cust had extra bulb, istalled. Working properly and heating up as well. Op test okCalled safety 7741616319; used 1 W11244490XXX (xno orderx INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Westlake, Ohio 44145
Marie V
Job Details: 05/22/2025
"replaced menbrane, control b and panel. Tested unit, some smoke from oven, oil at the bottom. Showed cust. Unit is working properly. Op test okBrought cores for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXT02
Near Avon Lake, Ohio 44012
Marie V
Job Details: 05/22/2025
Replaced filter head. Tested unit. Op test ok
We serviced a
KITCHENAID COOKTOP GAS
Model KFGS366VSS02
Near Pepper Pike, Ohio 44124
Jason N
Job Details: 05/22/2025
"Installed center burner head and orifice holder assembly. Ran burner test on all burners. All tested good, flames proper blue and even all around. Op test good. Retrieved extra parts ordered."
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Moreland Hills, Ohio 44022
Jason N
Job Details: 05/22/2025
Found in unit had not been moved back into house when arrived. Customer has contractors move unit into kitchen. Installed new blower transition/plenum. Could not move unit all the way into designated cabinet space. 240v receptacle interferes with blower housing. Advised customer she will need a contractor to modify house connections to allow unit to be installed all the way back into cabinet space. Unable to test unit functions. Snapped pics.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Aurora, Ohio 44202
Jason N
Job Details: 05/22/2025
"Cc unit will not advance past rinse, continues to drain Ran diagnostics, found code f8e1 for low/no fill. Ran test cycle, very little cold water coming into unit, only trickling in. This would definitely cause fill/cycle issue during rinse. Checked water supply to unit, good supply in, inlet screens are clogged. Quoted customer inlet valve replacement. Replaced valve using truck stock. Cleared code and reran test cycle, water inlet much improved, all functions passed. Op test good. ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Lakewood, Ohio 44107
Angel
Job Details: 05/22/2025
Cc that she would start washer and it would not pass the wash. Verified and found drain hose on floor. Raised drain hose to utility tub tested and started washing as should opt test good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ3
Near Rocky River, Ohio 44116
Angel
Job Details: 05/22/2025
Cc that unit is not heating. Verified and found one of the heater wires was disconnected. Reconnected the wire ran a test cycle opt test good.
We serviced a
KITCHENAID WASHER
Model MVW4505MW1
Near South Amherst, Ohio 44001
Angel
Job Details: 05/22/2025
Cc that unit is flashing and full of water. Verified and found harness to drain pump snapped. Replaced harness tested unit opt test good.; used 1 W11643701 (WIRE HARNESS) from stock
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Kirtland, Ohio 44094
Brian M
Job Details: 05/22/2025
"Cx unit giving float switch error Found u it over filling and motor not running Needs control and motor ; ordrng 1 00752738 (Control) and 1 00753351 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model RF196LXMT0
Near Mentor, Ohio 44060
Brian M
Job Details: 05/22/2025
"Cx panel not functioning Needs panel ; ordrng 1 WP6610457 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, Ohio 44060
Brian M
Job Details: 05/22/2025
Cx unit not draining properly Can hear pump grinding Can not move dishwasher out due to install Will require customer to uninstall due power and floor ; ordrng 1 W11412291 (Pump)
We serviced a
KITCHENAID WARMER DRAWER
Model KEWD105HSS06
Near Bentleyville, Ohio 44022
Corina H
Job Details: 05/22/2025
Replaced the fuse. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Avon Lake, Ohio 44012
Marie V
Job Details: 05/22/2025
"Replaced control board and filter drier. Set unit into a 28 vacc, no changes on gages after 15 min. Filled unit with R600a 77g. Full frost pattern on evap. Fan is running properly, ran test mode on diag, all components working correctly. Advised cust to allow 24 hours before restocking unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Painesville, Ohio 44077
Brian M
Job Details: 05/22/2025
Cx dispenser dripping Needs valve and filter head ; ordrng 1 W11346623 (Filter head) and 1 W11524655 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Brooklyn Heights, Ohio 44131
Manny
Job Details: 05/22/2025
"Cc that same thing happened, verified and fuse open and op tstat open, replaced both with TS, removed vent and full of lint recommended getting the vent clean so the same thing doesnt happen again. Opt test ok; used 1 Wp3387134 (Tstat fix), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ5
Near Lorain, Ohio 44053
Angel
Job Details: 05/21/2025
"Cc that she smells an electrical burning smell and front left element on cooktop not cycling on and off. Verified the smell issue and found terminal block L1 wires shorted. Replaced terminal block, burnt wires, power cord and added the retainer which was not install previously. For the element issue found switch was bad, had switch on truck surplus parts replaced it tested unit opt test good.; used 1 W10857622 (Infinite switch), 1 WX09X10006xGEx (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Rocky River, Ohio 44116
Angel
Job Details: 05/21/2025
"Cc that unit still seems like its running after cycle is done even though it says end and that dispenser holds water in softener and sometimes doesnt even dispense it. For dispenser issue unit will need updated assembly and for the unit still running issue is that they have the 16hr fresh hold on and unit will turn on the fan to try to keep clothes fresh until there taken out. Gave customer estimate for dispenser and stated he will think about it. ; ordrng 1 W11752344 (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Lorain, Ohio 44052
Marie V
Job Details: 05/21/2025
"Replaced gearcase. Slider, washplate, rotor , clutch and stator. Ran calibration and auto test. Op test okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2665XEM4
Near North Ridgeville, Ohio 44039
David R
Job Details: 05/21/2025
"Replaced single valve. Testing, no leaks. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model TS25AFXKQ03
Near Strongsville, Ohio 44136
David R
Job Details: 05/21/2025
Cc leaking. Found leaking from the filter housing. Took video. Showed customer. Plumber ripped cover. Ordering housing and cover. ; ordrng 1 WP2186443 (Filter housing) and 1 WP2188755 (Cover)
We serviced a
LG WASHER
Model WT7100CW
Near Berea, Ohio 44017
David R
Job Details: 05/21/2025
"Cc noise in agitate, sound like stuck coins. Spun tub by hand. No grinding. Found stuck coin, rubbed all the way down. Removed. Tested. Unit is good. Op Test Ok. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Parma, Ohio 44129
Manny
Job Details: 05/21/2025
"Cc unit not washing properly, verified and F7E7 for motor unable to reach RPM, ran test cycle and a loud buzzing noise when spinning, removed belt spin motor by hand and basket by hand and unable to determine if coming from motor or Gearcase, ordering motor, Gearcase, pulley and cap; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11395618 (Cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Rocky River, Ohio 44116
Manny
Job Details: 05/21/2025
"Replaced diffuser, and it closed immediately after and compressor came on and unit cooling, advise to allow up to 48 hours for temps to equalize, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Rocky River, Ohio 44116
Manny
Job Details: 05/21/2025
"Cc unit not cooling in ff, verified and noticed no air circulation in ff, checked fz and humidity on ceiling and wall, frost building up in fz, ran defrost and good, defrosted and checked bymetal and thermostat and good, most likely door left open for too long causing frost to build up advise to make sure nothing of preventing the door from closing and that the door is closed all the way. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Lyndhurst, Ohio 44124
Manny
Job Details: 05/21/2025
"Cc unit not draining, verified and drain hose not installed properly, removed and rerouted opt test ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Cleveland, Ohio 44120
Manny
Job Details: 05/21/2025
"Cc unit not washing, verified and 4-3 for motor, unit needs pump motor ; ordrng 1 W11613570 (Pump motor)"
We serviced a
FRIGIDAIRE RANGE
Model GCFE3060BFA
Near Cleveland, Ohio 44104
Manny
Job Details: 05/21/2025
"Cc door not closing, verified and hinges in the off position, removed and reinstalled door, opt test ok"
We serviced a
MAYTAG WASHER
Model NTW4516FW3
Near Lorain, Ohio 44052
David R
Job Details: 05/21/2025
"Cc unit not spinning or agitating. Ran diagnostics, Basket Speed Fault. Running test mode. Ran test mode. In spin, loud squealing noise when motor is revving up. Found signs of flood or water leaking, rusting on all drive components underneath. Loud gearcase. Giving estimate. Customer paid svc, do not order parts. ; ordrng 1 W10890624 (Motor) and 1 W11428524 (Capacitor) and 1 W11454741 (Gearcase) and 1 W10913953 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASH/DRY COMBO
Model gfq14essn0ww
Near North Olmsted, Ohio 44070
David R
Job Details: 05/21/2025
"Cc leaking when water incoming, filling up. Found valves letting water into unit. Quoting for hot and cold valves. Customer paid svc, do not order parts. Customer is going to try repair himself first. ; ordrng 1 WH23X29940 (Cold valves) and 1 WH13X28374 (Hot valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Parma, Ohio 44134
David R
Job Details: 05/21/2025
"Cc of continuous draining, scrapping/grinding noise. F3E1 pressure fault. S Code: S153EB, covers parts and labor for SP Technical Service Pointer #: W11766193. Canceled draining. Running test mode. Noise in agitate, sounds like grinding of gears. In spin cycle also grinding. Quoted for control and drive system components. Customer paid svc, do not order parts. ; ordrng 1 W11608056 (Control) and 1 W11454372 (Gearcase) and 1 W10721967 (Cam pulley) and 1 W11611297 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDW02
Near Moreland Hills, Ohio 44022
Corina H
Job Details: 05/21/2025
Replaced the Icemaker. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE05
Near Aurora, Ohio 44202
Corina H
Job Details: 05/21/2025
Steamed out the drain hole. Water is just sitting there after 20 minutes of steaming it. Called t/l unit has an obstruction in the drain tube.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Ashtabula, Ohio 44004
Dan
Job Details: 05/21/2025
"Customer complaint that fresh food section is freezing food, fresh food section temperature is between 33 and 37 degrees, freezer section temperature is at 5 degrees, partial frost pattern on evaporator, nitrogen tested for leaks at 250psi, no leaks found, brought system back into vacuum and charged with 47g of r600a, advised customer to monitor"
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Ashtabula, Ohio 44004
Dan
Job Details: 05/21/2025
"Customer complaint that unit shuts off on unbalanced load, ran diagnostics found f0e9(off balance pause) error code, suspension is good, ran test cycle, unit completed test cycle, all components working, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model krmf706ebs05
Near Ashtabula, Ohio 44004
Dan
Job Details: 05/21/2025
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Andover, Ohio 44003
Dan
Job Details: 05/21/2025
"Customer complaint of f5e2 error, confirmed, lock will not stop clicking, found broken wire to door lock, unit needs new harness; ordrng 1 W11449075 (Harness) and 1 W11682224 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model WSGS7530RZ0
Near Euclid, Ohio 44123
Dan
Job Details: 05/21/2025
"Customer complaint that oven is not heating, confirmed, found wire popped out of gas valve again, reinstalled and secured, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Euclid, Ohio 44123
Dan
Job Details: 05/21/2025
"Customer complaint that unit is leaking, confirmed, unit is leaking from valve/valve housing, unit needs new valve housing assembly ; ordrng 1 W11624934 (Valve housing)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Fairport Harbor, Ohio 44077
Jason N
Job Details: 05/21/2025
Installed pump/motor. Ran test cycle in entirety to reset faults. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Mentor, Ohio 44060
Jason N
Job Details: 05/21/2025
"Cc unit not coolingFound compressor is not running. Checked input voltage to compressor inverter, signal voltage good at 5.2vdc and 120v power input. Replaced inverter using miscellaneous truck stock part. Compressor started up and unit is starting to cool. Advised customer to allow unit to run for 24hrs before restocking. Op test good. ; used 1 W10629033 (Inverter-box) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mentor, Ohio 44060
Jason N
Job Details: 05/21/2025
"Cc unit not filling with waterRan diagnostics, found code 7-1 for no heat. Confirmed unit is not filling with water during test cycle. Checked water supply to unit, found no water at valve connection. Builder at property checked water supply line coming in from sink. Found debris stuck in the connector under sink. Cleared debris from supply line, reconnected and then restarted cycle. Water supply restored. Ran test cycle in entirety to cleared faults. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Solon, Ohio 44139
Jason N
Job Details: 05/21/2025
"Cc unit experienced a possible power outage, unit stopped functioning Customer stated the unit stopped cooling and the lights went out during a wind storm. Customer unplugged unit and all functions started working again, lights came on back on. Customer was concerned water made it down into the controls. Pulled UI control, very little water inside cavity. Unit is working properly at this time. No issues first found."
We serviced a
KENMORE WASHER
Model 110.42822201
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 05/21/2025
"Cc unit not draining error codeCustomer stated the unit displayed a 09 error code for long drain. Customer stated they pulled the drain basket and cleaned out, but nothing was really stuck in the system. Ran drain and spin, unit draining and spinning. Ran rinse and spin, unit filled, tumbled and drained. Had customer start a rinse and spin cycle w/clothing load. Cycle finished without an issue. Unable to duplicate concern at this time. Advised customer of possible intermittent drain operation, possibly water level pressure switch or suds detection."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Cleveland, Ohio 44111
Angel
Job Details: 05/21/2025
"Cc that unit is loud. Verified and found drive motor bearing loud also noticed cam a bit damaged not sure if motor got jammed up causing the issue so Im ordering drive motor, belt, cam and shifter.; ordrng 1 W11686050 (Drive motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Actuator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, Ohio 44144
Angel
Job Details: 05/21/2025
"Cc that unit was loud during agitation. Played a video for me and recognized it was the cam. Replaced cam and actuator tested unit opt test good.; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near North Olmsted, Ohio 44070
Angel
Job Details: 05/21/2025
"Cc that lid lock light was flashing and will not pass rinse cycle. Plugged in unit and saw that it was just paused at rinse. Canceled cycle, ran diagnostics no fault codes stored. Ran a test cycle and everything worked as should. Tested components separately to see if everything was running as should and it was. Not seeing any issues but still replaced latch and ran a calibration opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Aurora, Ohio 44202
Corina H
Job Details: 05/21/2025
"CC that the ice maker does not work, lights are out and the bin is broken. Confirmed. Found the wires at the door are broken. The bin is broken. And the freezer lights are out. Will need a new door, bin and LEDs. Customer does not want to repair ; ordrng 1 W11395841 (Door) and 1 W11347840 (Bin) and 1 W10876365 (Led) and 1 W11226500 (Led), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
SAMSUNG WASHER
Model WA50K8600AW/AA
Near Painesville, Ohio 44077
Jason N
Job Details: 05/21/2025
Installed inlet valve. Ran rinse and spin test. No leaks. Drained unit. Op test good.
We serviced a
KITCHENAID WALL OVEN
Model KOED530PSS00
Near Avon Lake, Ohio 44012
Marie V
Job Details: 05/21/2025
Replaced control board. Main control and cooling fan. Preheated unit to 350*. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near South Euclid, Ohio 44121
Marie V
Job Details: 05/21/2025
"Cc that unit was showing codes f5 and then for draining issues, tried rebooting unit and checked drain hose but codes still was shoun on the panel after cycle was done.Ran diag found error code F5E2 , F5E3 , F0E2 , F2E1. Replaced door latch and tested unit, gearcase is grinding, unit is draining water properly. Will order parts; ordrng 1 W10775188 (Washplate) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11393685 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, Ohio 44111
Marie V
Job Details: 05/21/2025
Replaced harness and belt. Ran calibration. op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Cleveland, Ohio 44111
Marie V
Job Details: 05/21/2025
"Cc that the unit is not washing the dishes and that the unit had several repairs, that i need to call techline to get unit non repairable. Started unit, it will fill but no wash, motor has failed, will need new motor. Called techline, advised to replace motor. Ordering part ; ordrng 1 W11025157 (Motor) and 1 W10518394 (Heater)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Geneva, Ohio 44041
Brian M
Job Details: 05/21/2025
Installed gearcase and wash plate and water valve Used cam from truck stock Op test ok ; used 1 W10721967 (PULLEY) from stock
We serviced a
FRIGIDAIRE RANGE
Model BGGF3042KFA
Near Madison, Ohio 44057
Brian M
Job Details: 05/21/2025
Cx unit not baking Replaced igniter Ran test bake Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Painesville, Ohio 44077
Brian M
Job Details: 05/21/2025
"Cx unit making grinding noise and leaking Found bearings loud Needs tub ; ordrng 1 W10901175 (tub-outer), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Thompson, Ohio 44086
Brian M
Job Details: 05/21/2025
Cx unit keeps draining Needs control Office to schedule ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3436RB00
Near Chesterland, Ohio 44026
Dan
Job Details: 05/21/2025
"Installed new ice maker, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC3
Near Mentor, Ohio 44060
Dan
Job Details: 05/21/2025
"Customer complaint of weird noise, confirmed , found rag in blower wheel housing, removed, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Willoughby Hills, Ohio 44092
Brian M
Job Details: 05/21/2025
Cx unit leaning when pulling open Found screws fell out of mounting bracket Put 2 screws into place Op test ok