We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, OH 44117
Joe O
Job Details: 11/04/2022
"Installed belt, suspension rods, and valve. Ran auto test and calibration. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/04/2022
Replaced the ui. Opt test ok. Brought core back for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Cleveland Heights, OH 44121
Joe O
Job Details: 11/04/2022
"Cc: leaking Found fill tube slipped off. Re seated fill tube. Ensured fill tube is seated correctly, and that it reaches ice maker. Cycled ice maker. Op test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.589538
Near Perry, OH 44081
Dan H
Job Details: 11/04/2022
"Customer complaint that water is leaking from ice door, confirmed, found ice maker fill cup frozen over, unit needs new valve; ordrng 1 W10408179 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/04/2022
"Replace parts,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near North Royalton, OH 44133
Gabriel P
Job Details: 11/04/2022
Switch was stuck close ordering ; ordrng 1 WPW10274880 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near North Royalton, OH 44133
Gabriel P
Job Details: 11/04/2022
"Replace icemaker,opt test ok"
We serviced a
GE DRYER
Model GTD65GBSJ1WS
Near North Royalton, OH 44133
Manny
Job Details: 11/03/2022
"Replaced belt and pulley, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Maple Heights, OH 44137
Manny
Job Details: 11/03/2022
"Cc unit leaking from the valve, verified and valve is broken unit will need inlet valve; ordrng 1 WPW10179146 (valve-inlt)"
We serviced a
GE DISHWASHER
Model GDT580SMF6ES
Near Madison, OH 44057
Dan H
Job Details: 11/03/2022
"Customer complaint that unit is not emptying completely, started normal wash cycle unit filled, canceled, unit drained, repeated several times with same results, advised customer to run clean dishwasher cycle and to run hot water in sink before starting , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Perry, OH 44081
Dan H
Job Details: 11/03/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 58 degrees, freezer section temperature at 33 degrees, found evaporator frozen solid, defrost thermistor is open, unit needs new defrost thermistor and harness; ordrng 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Painesville, OH 44077
Dan H
Job Details: 11/03/2022
"Customer complaint that oven is not holding temperature, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 351 degrees, unable to duplicate the problem unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Kirtland, OH 44094
Jason N
Job Details: 11/03/2022
Cc unit door swings out too far Adjusted cabinet level to reduce door swing out when opened past 90 degrees. Door staying in place without swinging per customer request. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 11/03/2022
"Cc unit codes f2e2 and does not respond Verified f2e2 for HMI disconnected. Replaced HMI using customer supplied pre Id part. Checked outlet voltage and polarity. Voltage good at 116v, polarity is correct. Ran auto test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near North Ridgeville, OH 44039
Angel
Job Details: 11/03/2022
Cc that handle was coming off on bottom of door. Confirmed handle was coming off so I Replaced door. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PDS22MBWCWW
Near Solon, OH 44139
Jason N
Job Details: 11/03/2022
"Cc unit controls not working all the time Customer stated when the door is open the controls will not light up until he closes and reopens to door. Confirmed, found door switch sticking closed slightly while open. Sprayed silicone inside switch lever. Working better, if issue persists then door switch may need replaced. Unfortunately, door switch, WR23X10429, is discontinued."
We serviced a
WHIRLPOOL DRYER
Model WED8500 DC4
Near Mentor, OH 44060
Corina B
Job Details: 11/03/2022
"CC that there is a noise when running. Confirmed. Found the idler pulley worn. Replaced the idler and support rollers from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near North Royalton, OH 44133
Gabriel P
Job Details: 11/03/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield Lake, OH 44054
Marie V
Job Details: 11/03/2022
Cc that the unit has frost build up in freezer. Found issue. Corrected it. Op test ok
We serviced a
MAYTAG DRYER
Model MGD5707TQ0
Near Euclid, OH 44132
Joe O
Job Details: 11/03/2022
"Cc: not starting Found motor just humming. Pulled panel, found motor spins freely. Needs motor Customer does not want to repair at this time; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ3
Near Euclid, OH 44132
Joe O
Job Details: 11/03/2022
"Cc: not heating Found u it pulling 14.3 amps. No heat. Magnetron is running. Needs mag and diode Customer does not want to repair at this time; ordrng 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Maple Heights, OH 44137
Manny
Job Details: 11/03/2022
"Cc unit not heating stated, igniter is not coming on not matter how many times he turned on and off, set unit to back and didnt hear the relay click, pull unit forward and removed back panel to check voltage to igniter, and found the connector completely burned and melted, try getting voltage at control connector and no voltage from control to igniter, unit will need igniter, main harness and control. Customer will not proceed with the repair ; ordrng 1 W11176454 (igntr-oven) and 1 W10914403 (harns-wire) and 1 W11126814 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Avon Lake, OH 44012
Angel
Job Details: 11/03/2022
Cc that oven is taking too long to preheat but she wasnt sure if it was her or if it was really the oven. So I ran diagnostics and unit displayed good meaning theres no error codes stored or any issue detected. Put both ovens to preheat to 350* and it took between 15 to 18mins to preheat which is normal so I waited about 15mins more to verify temperatures and they were between 334* on the sides and upper 400* on the bottom of oven on both sections couldnt tell if it had just turned of elements but i told her what we can do is calibrate the units for her so we calibrated it to 10* higher and explained to her how to do it as well so she can set it to her preference. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Avon Lake, OH 44012
Angel
Job Details: 11/03/2022
Cc that the front right burner takes too long to light. Verified and it did i can see the ignitor sparking but it still takes long to ignite went to replace burner head and found it wet underneath it explained to customer but she said that it was doing it from the beginning so i dried it up bot it to light and left it on for a bit to see if it would dry up completely turned it off and tested it again but still takes too long ordering the igniter. ; ordrng 1 W11573760 (Igniter)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Angel
Job Details: 11/03/2022
Cc that unit is not spinning out the clothes. Ran diagnostics put unit into a spin and found that hub is stripped will need hub replaced. Replaced hub tested unit. Opt test ok.; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 11/03/2022
Part came in defective re ordering ; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 11/03/2022
Did not make sound when in home advise to monitor and record sound
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44128
Manny
Job Details: 11/03/2022
"Cc still low ice production, verified temps and 11 in fz and 41 in ff, and noticed more frost buildup on fz door, checked liner were I put the silicone last time and still good but noticed the liner separating on the top right corner of the fz, called wpl techline, (1:08pm to 1:47pm) . Unit is being send for review ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDF540HGD2BB
Near Mentor, OH 44060
Dan H
Job Details: 11/03/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/03/2022
"Installed element, defrost control and harness. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Aurora, OH 44202
Jason N
Job Details: 11/03/2022
"Cc unit periodically leaving clothes damp Ran dryer op test, timed dry on high, flame cycling on and off properly. Checked airflow at vent outlet. Good airflow, no restrictions. No issues found with dryer, possible that clothing is too wet going into the dryer, due to the water hookup issue present on the washer. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Grafton, OH 44044
Gabriel P
Job Details: 11/03/2022
"Leaking from connections in back use lock tight tape and re screw,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT02
Near Mentor, OH 44060
Dan H
Job Details: 11/03/2022
"Customer complaint of loud noises, fresh food section temperature at 39 degrees, freezer section temperature at 8 degrees, evaporator fan is running, compressor and condenser fan are running, no unusual noises, noise customer is hearing refrigerant gurgling in lines, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near LaGrange, OH 44050
Gabriel P
Job Details: 11/03/2022
Arrive at customer they said there is a vibration sound comfirn there was to unit apart found blower in good condition and all screws good check inside nothing looks out of place explain her the vibration sound might be normal the functioning of dryer is working as design
We serviced a
KITCHENAID RANGE
Model KCGS350ESS00
Near Avon Lake, OH 44012
Angel
Job Details: 11/03/2022
Cc that none of the burners were turning on. Tested unit and igniters were not ticking removed top and found switch harness disconnected so I reinstalled harness tested unit. Opt test ok and could not take picture of model because they installed the cooktop on top of a wall oven and the only way was removing it.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Kent, OH 44240
Jason N
Job Details: 11/03/2022
"Cc unit making metallic noise during spinRan diagnostics, no codes stored. Ran auto test cycle, no abnormal sounds heard. Checked basket more movement, no movement, spin basket is tight. Found debris protruding into basket area from bellow drain holes. Pulled debris out and ran spin and drain cycle in entirety. No abnormal sound heard. Possible debris from bellow drain holes were contacting basket and causing noise. Unable to duplicate noise complaint. Advised customer to monitor."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model NOT AVAILABLE
Near Lakewood, OH 44107
Angel
Job Details: 11/03/2022
Arrived at home and wasnt sure if unit was one that we worked on so I called BJ via video call and we could not find who manufactured the unit it says its a company called Big chill so BJ said she will have to call the company directly to get service for the unit. Could not work on unit. ; (serial indicated as 'Not Available' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL REFRIGERATOR
Model TT18TKXKQ00
Near Cleveland, OH 44120
Corina B
Job Details: 11/03/2022
"CC that the u it is not cooling. Confirmed. Found the compressor is seized. 8.34 amps. Locked rotor is 9.3 amps. Will need a new compressor. Customer does not want to repair ; ordrng 1 W10309988 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/03/2022
Replaced the led lights. Opt test ok.
We serviced a
GE REFRIGERATOR
Model DSE25JSHBCSS
Near Lorain, OH 44053
Gabriel P
Job Details: 11/03/2022
"Customer will need valve gave estimate he will not fix ; ordrng 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling), from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Lorain, OH 44053
Gabriel P
Job Details: 11/03/2022
Found seal pop out correct issue and lubricate seal opt test ok
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS356ESS00
Near Solon, OH 44139
Corina B
Job Details: 11/03/2022
Replaced the spark module and wire. Found the spark harness not sitting properly on the switch. Re seated the harness. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lorain, OH 44053
Gabriel P
Job Details: 11/03/2022
"Same issue as before drip pan clogged ; ordrng 1 W11457241 (Evaporator drip pan), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lakewood, OH 44107
Angel
Job Details: 11/03/2022
When I arrived at home I first tested the original compressor first with the tester and the compressor was just humming and pulling about 9amps tested the new one before installing and it started right up and it was pulling 1.3amps. So I recovered refrigerant installed compressor and drier filter got unit into a 30 vacuum waited about ten minutes to make sure it held a vacuum and it did than recharged unit with 5.3oz of R134a explained to customer to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 11/03/2022
"Installed new door skin, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near South Euclid, OH 44121
Joe O
Job Details: 11/03/2022
"Recovered refrigerant, installed oppressor and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 6.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chardon, OH 44024
Dan H
Job Details: 11/03/2022
"Installed new inner door and lower seal, op test good"
We serviced a
MAYTAG WASHER
Model MHWZ400TQ00
Near Shaker Heights, OH 44120
Manny
Job Details: 11/03/2022
"Replaced drain pump, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYB1
Near Kent, OH 44240
Jason N
Job Details: 11/03/2022
"Cc unit will not start a cycle unless you turn off breaker first. Ran diagnostics, found code 5-2 for door stuck closed. Tested door latch contacts, found reading closed if latched or unlatched. Per tech sheet, unit will not start a consecutive cycle unless the door is opened between cycles, this is why customer must reset unit before she is able to start another cycle. Unit needs door latch. ; ordrng 1 W10619006 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near South Euclid, OH 44121
Joe O
Job Details: 11/03/2022
Installed door. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Painesville, OH 44077
Dan H
Job Details: 11/03/2022
"Customer complaint that microwave does not work sometimes and oven does not shut off in air fry mode, heated a glass of water in microwave, microwave heated, repeated several times with same results, started air fry for 425 degrees, air fry mode shut off when shut off, cooling fan is running, customer hears cooling fan after cycle is canceled , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Shaker Heights, OH 44120
Manny
Job Details: 11/03/2022
"Bulkhead is dented and paint chipped, reordering bulkhead ; ordrng 1 W10828905 (bulkhead)"
We serviced a
MAYTAG WASHER
Model Mfw9700sq1
Near University Heights, OH 44118
Joe O
Job Details: 11/03/2022
"Cc: error codes Ran test cycle. Found unit leaking while filling. Pulled front panel, unit leaking from bellow. Ohmed out sensor from control. Found temp sensor open. Found temp sensor disconnected. Re connected temp sensor, re ohmed out sensor from control. Sensor checked good. Ran test cycle. Needs bellow. Customer does not want to repair at this time; ordrng 1 WP8182119 (bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Mayfield, OH 44143
Corina B
Job Details: 11/03/2022
Replaced the lock. Started a cycle. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Kingsville, OH 44048
Dan H
Job Details: 11/03/2022
"Customer complaint that handle is too short and hinge cover is missing, confirmed door handle does not fit door, unit needs new door handle, no hinge cover is shown in look up, customer states they will install handle; ordrng 1 W10837029 (Handle)"
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Newbury Township, OH 44065
Jason N
Job Details: 11/03/2022
"Cc unit had calcium/ lime buildup under agitator, noises while spinning Customer stated unit was making noises while spinning. He pulled agitator and chipped way all the calcium buildup underneath. Found customer had chipped away his basket hub, most likely it was deteriorating. Unit will need new basket assembly. Customer declined repair.; ordrng 1 WH45X10112 (Basket assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/03/2022
"Cc: not advancing past rinseFound error codes f2e1(stuck key) f7e1(basket speed fault). Found unit is sensing basket speed. Found unit will not agitate or spin. Motor just humming. Needs capacitor. Replaced capacitor. Ran auto test and calibration. Op test okCustomer does not have pop. Spoke with BJ, 8 week rule puts unit in warranty; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Cleveland, OH 44103
Manny
Job Details: 11/03/2022
"Cc unit doesnt want to wash, confirmed and not agitating, ran diagnostics and found f7e1 f7e5 noticed that lower harness was spliced and wire nut, checked continuity on harness and good, replaced shifter and capacitor ran diagnostics cycle unit spin for about 45 seconds then started humming tilted back and checked voltage to motor voltage went up to about 150vac then dropped to about 80vac and motor is locked up, customer floor is damaged and wet under the unit and harness has all those wire nuts harness will need to be replaced as well and will reorder capacitor.; ordrng 1 W10832724 (drive motor) and 1 W10736241 (harns-wire) and 1 W11125011 (cntrl-elec) and 1 W11395618 (Capacitor), used 1 W11395618 (CAPACITOR), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWX500XW2
Near Painesville, OH 44077
Jason N
Job Details: 11/03/2022
"Cc unit electronics not working, not starting cycles. Ran diagnostics, no codes stored. Ran auto test cycle, all functions passed. Started normal cycle, unit locked, filled and advanced to wash. Canceled and started drain and spin cycle, unit locked, drain pump turned on and started spinning. Could not duplicate any issues with unit at this time."
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 11/03/2022
Unit need the fitting and hose under base ; ordrng 1 W11526982 (Fitting) and 1 W11516772 (O-ring) and 1 W11516792 (Hose)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 11/03/2022
"Ran diagnostics and have codes f20, f11, f24 and f60 unit needs main control ; ordrng 1 W11616491 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW1
Near Cleveland, OH 44113
Manny
Job Details: 11/03/2022
"Found item in drain pump catch, remove and ran test opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44111
Manny
Job Details: 11/03/2022
Replaced gasket opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Jason N
Job Details: 11/03/2022
"Cc unit making a suction noise during drain and spin and water only trickling in when fillingRan diagnostics, no codes stored. Ran auto test, found cold water only trickling in. Checked pressure from house source, good pressure. Unit needs inlet valve replaced. Suction sound during spin is normal as this is the drain pump pumping with very little water left in unit. Replaced inlet valve using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 W11210459 (VALVE) from stock"
We serviced a
GE RANGE
Model JGBS66DEK3WW
Near Willoughby, OH 44094
Corina B
Job Details: 11/03/2022
"CC that the oven is not heating. Confirmed. Replaced the igniter from t/s. Opt test n/g. Checked the power at the igniter 0 volts. Will need a new control, overlay and igniter . There are 2 controls for this unit. Ordering both will return one. BJ and I are not sure what the difference is. ; ordrng 1 WB27X29136 (Control) and 1 WB07X26703 (Overlay) and 1 WB27X42807 (Control) and 1 WB13K21 (Igniter), used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Chardon, OH 44024
Joe O
Job Details: 11/03/2022
"Cc: beeping, not starting Installed latch. Ran auto test and calibration. Op test ok Took 2nd part for return"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Madison, OH 44057
Dan H
Job Details: 11/03/2022
"Customer complaint that unit stops in the middle and doesnt do anything else, lights are flashing and unit keeps beeping, found a 1 stuck on user interface display, unit needs new user interface ; ordrng 1 W11414079 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Willowick, OH 44095
Corina B
Job Details: 11/03/2022
"CC that there is water leaking and causing wrinkles on clothes. Confirmed. Clothes were thrown in the washer, advised to wrap clothes around the agitator. Checked the water, correct. Not an option to lower the spin speed. Leveled the washer. Found the shut off is leaking. Called t/l . 1-2 tablespoons of he detergent. Cold water."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF0
Near Avon, OH 44011
Marie V
Job Details: 11/03/2022
"Cc that unit is leaking from freezer. Confirmed. Found drain tube clogged. Cleared all out, ran a cup with water on drain, drains good. Op test ok"
We serviced a
GE DISHWASHER
Model GSD2100V70CC
Near Lakewood, OH 44107
Marie V
Job Details: 11/03/2022
"Cc that top rack is not cleaning up well and a piece came off spray arm. Confirmed . Enough water coming in, motor working properly. Unit will need new spray arm. ; ordrng 1 WD22X10055 (Spray arm.)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Fairview Park, OH 44126
Marie V
Job Details: 11/03/2022
Cc that rail weld broke off and adjuster. Confirmed. Replaced both rails and adjusters. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Westlake, OH 44145
Marie V
Job Details: 11/03/2022
Cc of seal coming off in corner. Replaced seal. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Westlake, OH 44145
Marie V
Job Details: 11/03/2022
Cc that the unit is not making ice. Confirmed. Took temps 41* fresh food and 0* in freezer. Found ice maker keeps cycling. Verify if sending voltage to water line 0. Unit needs ice maker. Replaced from surplus. It cycled and filled up with water. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Middleburg Heights, OH 44130
Marie V
Job Details: 11/03/2022
"Defrosted all ice, replaced ALL PARTS. op test okAdvice cust that for water pressure replaced sattle valve with a quarter turn ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Berea, OH 44017
Gabriel P
Job Details: 11/02/2022
"Reset icemaker and it cycle and fill so advise customer to monitor if it continues to have issue I give him and estimate of labor and icemaker.opt test ok; ordrng 1 W11284458 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44111
Angel
Job Details: 11/02/2022
Cc that unit is not cooling properly in both sections. Verified freezer and noticed the evaporator is completely frosted over so I steamed out all ice and frost and found that the heater wire was loose reinstalled correctly made sure heater kicked on and added a zip tie to the thermistor. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Gabriel P
Job Details: 11/02/2022
Found error code f8e2 no drain delete error ran test it pass and drain advise customer to monitor unit working as design if continue to have issue it may need control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Elyria, OH 44035
Gabriel P
Job Details: 11/02/2022
"Level freezer door,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Marie V
Job Details: 11/02/2022
Cc unit making noise in freezer. Confirmed. Found same issue defrost not all the way. Called Bj. We set unit to an 8 hour defrost time. Unit stared defrosting on its own after change. Got ride of ice. Op test ok
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Rocky River, OH 44116
Angel
Job Details: 11/02/2022
Replaced switch and cooling fan tested unit by preheating unit to 350* and it preheated as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Avon Lake, OH 44012
Angel
Job Details: 11/02/2022
Cc that unit is not spinning out clothes there all wet at the end. Verified in diagnostics and put unit into a spin and found that the hub is stripped unit will need hub replaced. Gave customer estimate and she said she will rather buy a new unit. Charged service call.; used 1 W10528947 (HUB) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Cleveland, OH 44144
Marie V
Job Details: 11/02/2022
"Replaced door seal and installed bottom seal. Ran unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Strongsville, OH 44149
Gabriel P
Job Details: 11/02/2022
Customer complaint that it wont spin ran drain and spin pass ran calibration and auto test pass found error code f0e5 off balance load delete code it could be that cause did not pause and off balance load and unit may pause but unit working as design advise customer how to operate washer machine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF5
Near Amherst, OH 44001
Angel
Job Details: 11/02/2022
Cc that unit had an SYEF error displaying. Confirmed unit had the error displayed which is for the evaporator fan malfunctioning opened the freezer and fan was not running took apart freezer replaced fan and unit reset itself error code is gone now and unit is functioning as should. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/02/2022
"Found error f4e3 motor failure gave estimate customer will think about it ; ordrng 1 W11085683 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DBL WALL OVEN
Model GLEB30T8ABA
Near Ashtabula, OH 44004
Dan H
Job Details: 11/02/2022
"Customer complaint that oven continues to heat after reaching set temperature, confirmed, oven temperature sensor is good , unit needs new relay board, customer does not want repair at this time; ordrng 1 318022002 (Relay board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willowick, OH 44095
Corina B
Job Details: 11/02/2022
"CC that the u it shakes and does not finish a cycle. Found change in between the agitator and basket, removed the change. Ran diag no codes. Ran a calibration. Checked the basket. Ran a manual spin cycle, checked the water valves. Opt test ok. Adjust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent."
We serviced a
KENMORE WASHER
Model 110.3165202
Near Amherst, OH 44001
Angel
Job Details: 11/02/2022
"Cc that unit was making a sound when spinning and some times the display would not work. Verified error codes and found error code F6E3 acu miscommunication also looked underneath washer and found rotor screw completely loose used some lock tight and retightened but noticed that gearcase is leaking as well unit will need gearcase, slider and acu replaced. Gave customer estimate and stated they will use unit till it breaks and just buy a new one. Charged service call.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11481657 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Geneva, OH 44041
Jason N
Job Details: 11/02/2022
"Cc unit making a knocking or banging noise in spin cycle. Ran diagnostics, no code stored. Ran auto test cycle. All functions passed, no abnormal noise or operation. Ran spin and drain test with 5 towels. Customer heard noise at the end, sounds like drain hose smacking against the back panel. Pulled back cover off and adjusted harness and pressure tube, repositioned foam isolators. Reran spin test, did not hear noise on 2nd test. Advised customer to monitor. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/02/2022
"Parts recieved are a ge timer knob and a ge motor, reordering valve and dispenser, part is out of stock so not scheduling return appointment ; ordrng 1 W11524105 (Dispenser) and 1 W11316256 (Valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSS
Near Conneaut, OH 44030
Dan H
Job Details: 11/02/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at -20 degrees, found air damper door stuck closed, unit needs new air damper ; ordrng 1 242303001 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44135
Manny
Job Details: 11/02/2022
"Cc unit making a loud noise when dispensing, confirmed and unit sounds like its crushing ice but in the motor, removed container and ran test and motor an solenoid are bad a need replacement.; ordrng 1 W11310391 (Dispenser motor) and 1 WPW10169511 (coupling) and 1 WP2152713 (solenoid)"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Brooklyn, OH 44144
Manny
Job Details: 11/02/2022
"Replaced control and console went to remove the protective film and noticed the console had a corner missing, reordering console ; ordrng 1 W11135391 (console)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Maple Heights, OH 44137
Marie V
Job Details: 11/02/2022
Replaced latch. Ran auto test and calibration. Cust stared a cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Solon, OH 44139
Marie V
Job Details: 11/02/2022
"Cc that the unit is not making ice. Too temps , -5 in freezer and 35*fresh food. Temp set to 5. When arrived found ice maker off and arm off place. Corrected issue, turned back and and it cycled on it own and filled up with water. Verify power to ice maker 120V . Told cust, arm up means off and arm down is on. If is up and arm is off place it will not turn on when pressing down on ice maker. . Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Willoughby, OH 44094
Joe O
Job Details: 11/02/2022
Cc: frosting in freezer Customer stated she cleaned it a few days ago and units been fine since. He led gaskets found all gaskets sealing. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HV0
Near Mentor, OH 44060
Joe O
Job Details: 11/02/2022
Cc: burner not igniting Found igniter dropping out of burner head. Replaced burner head. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mentor, OH 44060
Joe O
Job Details: 11/02/2022
"Cc: not running Found unit attempting to agitate, unit will not move. Basket spins freely. Checked under unit, capacitor leaking. Replaced capacitor. Ran auto test and calibration. Op test ok ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 11/02/2022
Installed led module. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kingsville, OH 44048
Dan H
Job Details: 11/02/2022
"Customer complaint that unit is leaking, confirmed, unit has hole in tub(see pic), unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W10371566 (Tub)"