We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near North Olmsted, OH 44070
David R
Job Details: 07/20/2021
"Cc unit not producing ice. SxS unit. Found wires at bottom of hinge are cut through. Will need new door. Customer paid SVC, contacting customer service. ; ordrng 1 LW10669496 (Left door Stainless), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/20/2021
"Cc that the unit will say sensing and it will not fill. When arrived unit had the sensing light blinking, press start unit started. Canceled cycle and ran diag. No error codes. Cust ask that why is it showing hold for 3 seconds, explain cust that that it to cancel, press just one time and it will start or pause the cycle, unit is working as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/20/2021
"Cc that the unit is making a loud noise when agitating. Ran diag found error code F5E1 lid switch fault. Tilted unit. Found cam loose and belt, adjusted everything, unit will need cam and belt. ; ordrng 1 W10721967 (Cam) and 1 W11213879 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/20/2021
"Cc that the freezer has good temp but fresh food section is at 50*. Confirmed.freezer is at 0* and fresh food section from 50* to 45*. Found damper stuck close. Ran diag and opened it worked. Check ohms on thermistor 60* 67.9ohms. Unit will need thermistor. ; ordrng 1 12002355 (Thermistor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Parma, OH 44130
David R
Job Details: 07/20/2021
"Replaced right FF door. Tested good. Ordering whirlpool badge, customer to put on, no return. ; ordrng 1 W11178521 (Nameplate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 07/20/2021
"Put new control in, float switch. Found new control Ian it sending power to wash motor. Went through tech sheet, getting less than 1 v from control to wash motor. Drain pump works, water valve works. Just not spraying water. Ohms on wash motor in range. 9.5 ohms. Ordering new control ; ordrng 1 W11462458 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near North Royalton, OH 44133
Marie V
Job Details: 07/20/2021
"Cc that the unit is not turning on. Confirmed. Check power coming in to control 0V, check power at the main connection for power, 0V. Called BJ told me that sometimes theres a switch in the wall or inside cabinet that it maybe turned off. Confirmed. The switch were the unit is hardwired to it was tuned off. Corrected issue. Tested unit and drain. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, OH 44028
David R
Job Details: 07/20/2021
"Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good. Used lockring on steel to drier and soldered cap to drier. Can see temp dropping already. Give 24hours for unit to cool and return to correct settings. ; used 2 WPW10143759 (DRIER), and 2 W10896676 (A15, 6/4 NR lockring fitting) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, OH 44133
Marie V
Job Details: 07/20/2021
"Cust said that they called the place they bought unit and they gave them another unit, same model different serial. Cc that when it goes to a spin it shakes too much. Ran diag no error codes, ran auto test pass. Check underneath unit to see shifter, is good. Calibrated unit. Advice cust to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Unit is working as designed. Explain cust about unit and to how to operate. Op test ok"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8430ADS
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/20/2021
"Customer complaint that right front igniter fell into cook top, confirmed, screws are too rusty and seized, unit needs new left rear oriface, right front oriface, and screws, part is out of stock so not scheduling return appointment ; ordrng 1 74010772 (Oriface) and 8 WP3368921 (Screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Solon, OH 44139
Dan H
Job Details: 07/20/2021
"Installed new diffuser, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bedford Heights, OH 44146
Dan H
Job Details: 07/20/2021
"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Grafton, OH 44044
David R
Job Details: 07/20/2021
"Replaced seal, shaft and icemaker motor. Tested. Good. Ice dispensing. Op test ok"
We serviced a
JENN-AIR RANGE
Model JJW8530DDB
Near Middlefield, OH 44062
Brian M
Job Details: 07/20/2021
"Installed sensor still giving error at Ohmed out old sensor found sensor open According to tech sheet needs Control replaced ; ordrng 1 WP74009714 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Pepper Pike, OH 44124
Dan H
Job Details: 07/20/2021
"Customer complaint that soap did not dissolve, ran diagnostics no error codes found, placed glasses upright in racks, unit completed test cycle, incoming water temperature at 90 degrees, glasses filled, advised customer to run hot water in the sink, unit is operating as designed"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 07/20/2021
Installed the new part op tested good. Ui
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Painesville, OH 44077
Jeff M
Job Details: 07/20/2021
Freezer is cooling fine fridge is almost 50?. I found that the dampener assembly is not opening properly I ran diagnostics the dampener assembly was not opening on a manual cycle after a couple minutes of letting it run It popped open needs a new damper assembly if you got stuck once it will get stuck again; ordrng 1 WPW10479155 (Damper) and 1 S
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Oberlin, OH 44074
David R
Job Details: 07/20/2021
"Cc small ice cubes, low water flow, ice building up behind icemaker area and water under deli drawer. Confirmed water pressure low out dispenser. Customer also has replace filter light on. Removed filter and water pressure shot up. Suggest replacing water filter first. Water building up in deli drawer because the water is dripping from behind ice maker area. Will need gaskets and adapter. Already cleared water out from under drawers. ; ordrng 1 W10739629 (Gasket) and 1 WPW10280988 (Gasket) and 1 WPW10320706 (Gasket) and 1 W11126056 (Adapter)"
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS02
Near Sheffield Lake, OH 44054
Marie V
Job Details: 07/20/2021
"Replaced oven sensor. When testing unit gas didnt want to come out, unplugged unit and plugged back in and tested, pass. Advice cust that this that just happened and while doing the diag the first time we talked about maybe needing a control board, cust will continue to use unit , he will call back if it does not works. Preheated unit to 350* pass. Advice Cust to monitor."
We serviced a
GE WASHER
Model GFWR2700H1WW
Near Perry, OH 44081
Jeff M
Job Details: 07/20/2021
The unit is not starting. I found the machine has a 0E2 code which is a motor control failure needs a new main control board estimate only; ordrng 1 WH12X26034 (Imc) and 1 S
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TBB
Near Elyria, OH 44035
David R
Job Details: 07/19/2021
"Cc unit freezing eggs. Checked and tested temp. Set to recommend but temp reading -5. Also in maintenance shop. No food in unit. Found frost and ice above placement of thermostat. Also missing left foot roller ; ordrng 1 241889002 (Roller assy) and 1 241537103 (Temp control thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Cleveland, OH 44106
Jason N
Job Details: 07/19/2021
"Steamed evaporator, installed new fan and shroud, thermistor and control. Advised customer to allow 12 hrs before restocking ff section. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/19/2021
"Cc: quit before spin, not workingFound unit not engaging lid switch. Manually pressed lid switch unit spinning and draining, needs lid switch. ; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ECMS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/19/2021
"Cc unit not cooling again.Hooked up gauges, found unit is 20 in/hg vacuum, very little gas left in system. Checked for uv dye on all connections. Found some dye residue on left hand door hinge. Pulled screws out of hinge, dye present behind hinge and outer screw. Called wp techline to document; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44136
David R
Job Details: 07/19/2021
"Replaced main main control, 2 were sent out. Only needed one. Ran diagnostics cycle. All components working. Ran a normal cycle tested good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Bedford Heights, OH 44146
Jason N
Job Details: 07/19/2021
"Cc unit not spinning Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replace shifter. Replaced shift actuator using truck stock. Agitate and spin tests good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2454GRQ
Near Solon, OH 44139
Jason N
Job Details: 07/19/2021
"Cc unit condensation on ice in ff section. Ice in freezer as well.Found ff door not closing on bottom, gasket is not sealing. Door closer is worn out, not allowing door to seal tight to cabinet. Unit needs door closer. Ice buildup on freezer section on bottom. Evaporator drain is iced over/clogged. Customer not repairing at this time, estimate only ; ordrng 1 WP61003174 (Hinge pin) and 1 WP61005724 (Closer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Painesville, OH 44077
Jeff M
Job Details: 07/19/2021
The unit wont Start a cycle. I ran a calibration cycle tested good. I ran a manual test mode all the individual components tested good everything functions adequately. Needs a new main control board; ordrng 1 W11543997 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near South Euclid, OH 44121
Corina B
Job Details: 07/19/2021
Replaced the control and pump. Brought the core back for return. Ran a calibration. Opt test ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGC7636BP00
Near Westlake, OH 44145
Marie V
Job Details: 07/19/2021
"Cc that e burners arent working and that the small one the flame is too low when you put it on high. Confirmed 1 of the burners were off place. And the small burner orifice was clogged. Cleared out and tested good. 2 ignitors arent sparking, will need to be replaced. Office will contact ; ordrng 1 W10617808 (Ignitor) and 1 W10617809 (Ignitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS7
Near Walton Hills, OH 44146
Corina B
Job Details: 07/19/2021
"CC that the unit is not cooling. Confirmed. Fans are running. Compressor is not running. Checked the compressor with the compressor box 2.3 amps dropped to .59 amps. Checked the evap no frost pattern. Tapped system with the piercing valve. 20 vacuum. Did not equalize. Used the nitrogen found it leaking on the condenser line in the drain pan. Cut the cap tube, moisture coming out of the cap tube, unit is non repairable. ; used 1 W10884390 (ICE MAKER ASSY), 1 8201786 (STARTER), 1 W10619951 (Drain tube), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Eastlake, OH 44095
Dan H
Job Details: 07/19/2021
"Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; ordrng 1 W11190084 (Drain tube)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Chardon, OH 44024
Joe O
Job Details: 07/19/2021
Installed control and evap cover. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Strongsville, OH 44136
David R
Job Details: 07/19/2021
"Hinge missing that sits on bracket that allows FF door to stay in place. Bent hinge. FZ door is scrapped up on front face, took pics. Ordering parts needed. Hinge, roller, bracket, door . ; ordrng 2 W11026307 (Hinge pin)s and 1 W11096015 (Lower hinge and roller assembly) and 1 W11402852 (FF door bracket) and 1 LW10636409 (FZ door)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Solon, OH 44139
Jason N
Job Details: 07/19/2021
"Cc unit not responding, will beep occasionally. Found unit Ui not responsive, rebooting unit will light up UI but will still not respond, unit will occasionally beep and relight UI buttons. Unit needs UI and control ; ordrng 1 W11120155 (Control) and 1 W11162732 (UI console)"
We serviced a
MAYTAG RANGE
Model CRG9300CAL
Near Kent, OH 44240
Jason N
Job Details: 07/19/2021
"Cc unit door does not stay closed and sometimes theres a gas smell.Found unit door hinges springs weak, unit needs door hinges. Ran bake test, did not smell any gas. Possible weak ignitor, will add ignitor. ; ordrng 2 WP74011140 (Door hinge)s and 1 12400035 (Ignitor)"
We serviced a
MAYTAG DRYER
Model MDG2600BWW
Near Wickliffe, OH 44092
Joe O
Job Details: 07/19/2021
"Installed igniter, gas coils, and belt. Ran test cycle. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Willoughby Hills, OH 44094
Joe O
Job Details: 07/19/2021
Installed bellow. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW2
Near Kent, OH 44240
Jason N
Job Details: 07/19/2021
"Cc unit it draining out on delicate cycleCustomer sent pop to service@fredsappliance.comRan diagnostics, no codes stored. Ran auto test, all functions passed. Started delicate load, noticed spin speed set to OFF. Advised customer to ensure spin speed is turned on for any cycle he is running. Unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Rootstown, OH 44272
Jason N
Job Details: 07/19/2021
"Cc unit not washing dishes.Ran diagnostics, found code 7-1 for no heat. Ran wash test, pump motor did not turn on. Checked power from main control to motor, good at 119v. Unit needs pump/ motor assembly. Customer not repairing, estimate only. ; ordrng 1 WPW10605057 (Pump/motor)"
We serviced a
AMANA RANGE
Model AGR6603SFW2
Near Mentor, OH 44060
Joe O
Job Details: 07/19/2021
"Cc: right front igniter not lighting, oven too hotCleared out orfice and burner head. Ran test bake. Offset temp 10 degrees. Op test ok; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, OH 44266
Jason N
Job Details: 07/19/2021
"Cc unit not cycling properly.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm slipped out of splutch linkage. Per service pointer, replace shift actuator. Replaced shifter using customer supplied pre Id part. Ran calibration and auto test. All functions normal. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Joe O
Job Details: 07/19/2021
"Cc: upper rack hitting gasket, pulling gasket outFound unit not level. Leveled, adjusted rack. Installed door gasket. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Painesville, OH 44077
Jeff M
Job Details: 07/19/2021
Installed the new part op tested good. Water line and valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Kirtland, OH 44094
Dan H
Job Details: 07/19/2021
"Customer complaint that water filter is stuck, removed, installed new water filter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Mayfield, OH 44143
Dan H
Job Details: 07/19/2021
"Customer complaint of popping and buzzing noises, popping noises are usual noises from unit, buzzing noise was ice maker on but with no water to unit, turned ice maker off, unit is operating as designed"
We serviced a
KITCHENAID WALL OVEN
Model KOSC504ESS01
Near Bay Village, OH 44140
Marie V
Job Details: 07/19/2021
"Cc that when you preheat oven to 425* cust has an oven temp that shows correct temp but 20 min later is at 350* and is not cooking. Preheated oven to 425*. Took temps 10min after buzzer it was at 410*, calibrated oven 10* higher , tested oven. Oven when up to 435*, opened door to allow heat to come out to cycle faster, it cycles. Unit is working as designed at this point."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jeff M
Job Details: 07/19/2021
The block that the inner drum is mounted to has slid down the shaft of the transmission there are metal fragments of the block needs a new block in Spanish; ordrng 1 WP389140 (Block) and 1 WP21366 (Spanner nut)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Painesville, OH 44077
Jeff M
Job Details: 07/19/2021
The icemaker is not producing ice it has an E2 code Motor cannot find home position needs a new icemaker; ordrng 1 W11232541 (Icemaker)
We serviced a
KENMORE FREEZER
Model n/a
Near Painesville, OH 44077
Jeff M
Job Details: 07/19/2021
Plug the machine in the timer was not receiving power the temperature control knob is not clicking when you spin it needs a new temperature control; ordrng 1 5304513033 (Temp control) and 1 S
We serviced a
JENN-AIR RANGE
Model JDS1750EP1
Near Perry, OH 44081
Jeff M
Job Details: 07/19/2021
Cancel button is not working its got an F2e1 code following the tech sheet I turn the breaker off I inspected the ribbon cable everything was seated properly unit needs another new user interface the cancel button is not operating; ordrng 1 W11039015 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Seven Hills, OH 44131
Corina B
Job Details: 07/19/2021
Replaced the door handle. Opt test ok
We serviced a
AMANA KITCHEN
Model ADB1400AGW3
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/19/2021
"Replace parts,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Independence, OH 44131
Corina B
Job Details: 07/19/2021
CC that the Fz light is out. Confirmed. Replaced the freezer light from t/s. Opt test ok ; used 1 W10695459 (Led) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near North Royalton, OH 44133
David R
Job Details: 07/19/2021
Cc unit is cooling. Found out customer had a power outage and cooling went off. Couldnt figure out how to turn back on. Showed customer which buttons to pressed. Waited 20 mins. Evap getting frost. Good. Give 24 hours to return to normal temps.
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near North Royalton, OH 44133
Corina B
Job Details: 07/19/2021
"CC that the unit will run for a long time. Confirmed. Found the wires to the turbidity sensor are corroded. Will need a new sensor and wire harness. Have the wires on my truck. ; ordrng 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Broadview Heights, OH 44147
David R
Job Details: 07/19/2021
"Cc unit not making ice. Went through diagnostics. Icemaker passed. Found full tube wires broken. Ordering fill tube. *** office to reschedule ; ordrng 1 W11230096 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Lakewood, OH 44107
Marie V
Job Details: 07/19/2021
Replace valve and harness burner . Tested unit. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Richmond Heights, OH 44143
Dan H
Job Details: 07/19/2021
"Customer complaint that oven door is not closing because you can see the inside of the oven, installed new hinges, door is sealing, no heat is escaping from seal, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/19/2021
"Found one of control key short and stuck on higher temp freezing food replace from t/s,opt test ok ; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/19/2021
"Found water leaking from valve took a video and show customer it seens the ; ordrng 1 WPW10341320 (Valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/19/2021
"Found error codes f8e1and f8e2 long drain and mechanical failure in pump ordering pump ; ordrng 1 W10914557 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY07
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/19/2021
"Replaced fill tube and water valve. Removed ice maker and got ride of ice on the fill area on ice maker. Put back together and unit filled , no water came in because water was turned off. Turned back on and cycled ice maker again. Pass. Op test ok."
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC0FS3
Near North Royalton, OH 44133
Marie V
Job Details: 07/19/2021
"Took POP. Cc that the fan is not working. Confirmed. Found connector for motor, loose. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Strongsville, OH 44136
Marie V
Job Details: 07/19/2021
"Cc that she cant removed filter. Filter was very stuck. Verify that it was not torn or damaged. Is good, check the heat water filter, is good. When put back together it was good. Teach cust how to put back in and remove, showed her that water will always come out when installing or removing filter. When put back together also showe cust not to over tight the filter. Just gently twist until it stops. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, OH 44130
Corina B
Job Details: 07/19/2021
"CC that there is a noise when starting it. Confirmed. Found the drain pump running, held the start button in to clear. Ran diag f7e4 shifter fault. Service pointer to replace the shifter. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Jefferson, OH 44047
Jeff M
Job Details: 07/19/2021
The unit has a temp sensor fault. No eta on parts ; ordrng 1 W11419171 (Control) and 1 W11400157 (Valves)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Brecksville, OH 44141
David R
Job Details: 07/19/2021
Found New UI screen cracked. Replaced main control and water valve. Tested. Working correctly. Went into diagnostics cycle. Good. Running a quick cycle to test components. Good. Working properly. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Avon, OH 44011
Gabriel P
Job Details: 07/19/2021
"Found seal not installed properly,correct issue opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Strongsville, OH 44149
Marie V
Job Details: 07/19/2021
"Cc that the top rack broke. Replaced all parts, tested . Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/19/2021
Installed the new part op tested good. Ui
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QHX00
Near Aurora, OH 44202
Jason N
Job Details: 07/19/2021
"Cc unit not cooling enough in both sectionsFreezer reading 27 degrees, ff sections reading 42. Checked frost pattern on evaporator, only 1/4 of coils have frost. Unit has refrigerant leak, will need sealed system repair. Tapped system, verified leak, low side reading 13 in/hg vacuum. Compressor and evaporator no showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10309995 (Compressor) and 1 WPW10143759 (Filter drier) and 1 4388575 (Evaporator) and 1 WP2003003 (Heat exchanger), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ
Near Painesville, OH 44077
Joe O
Job Details: 07/19/2021
Cc: not dispensing iceFound ice blocked in bin. Cleared bin. Unit is dispensing. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Solon, OH 44139
Jason N
Job Details: 07/19/2021
"Cc unit not cleaning dishes on top rack.Started wash cycle, spray pressure reduced from both spray arms. Pulled filters, found debris buildup around chopper blade inlet. Cleaned out and reinstalled. Reran wash test. Spray pressure increased greatly. Spray arms spraying and rotating properly. Op test good."
We serviced a
MAYTAG WASHER
Model LAT7800AAL
Near Madison, OH 44057
Joe O
Job Details: 07/19/2021
"Cc: belt squealing, belt seized at one point and would not spinRan test cycle. Found belts squealing. Belts worn. Needs belts. ; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/19/2021
Installed the new part op tested good. Motor belt fan
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/19/2021
The two plastic pieces do not belong to this machine. The machine did need be leveled unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Berea, OH 44017
Corina B
Job Details: 07/19/2021
"CC that the unit is to warm. Confirmed. Ff 60* Fz 30*. Ran diag evap fans was not on. Thermistors passed, damper opening and closing, compressor turns on. Gaskets are good. Found ice build up causing the fan to not turn on. Removed the ice. Fan turned on. Checked the frost pattern and it had good frost pattern. Called t/l and spoke to Ed to replace the thermistor. Replaced the thermistor from t/s. Opt test ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Rocky River, OH 44116
Corina B
Job Details: 07/19/2021
"Replaced the control, ui, drain pump, gasket, vent. Started a cycle.Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, OH 44149
David R
Job Details: 07/19/2021
"Replaced right FF gasket and mullion rail. Steamed all gaskets to make sure no gaps. Good. Adjusted right leg to even out door as much as possible, good. Op test ok"
We serviced a
GE WALL OVEN
Model PT7800SH2SS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/19/2021
Replace control a preheated unit no errors also heat microwave no error when filling paper work error codes show up same one with the thermal sensor call bj he ask to call call ge waited 18 minutes no answer but press 1 for then to call me back then they call me back as I was leaving home so when back a diagnose unit they said it may not be oven sensor it could be microwave sensor or thermistor ntc but trying sensor on microwave ; ordrng 1 WB27X10857 (Sensor) and 1 WB21X10165 (Sensor probe)
We serviced a
KENMORE RANGE
Model 790.78893902
Near Lakewood, OH 44107
Corina B
Job Details: 07/19/2021
"CC that the oven stays at room temperature. Confirmed. Checked the igniter 3.3 amps. Checked the oven sensor, is out of range. Will need a new control and sensor. ; ordrng 1 316462803 (Control) and 1 316352207 (Ui) and 1 316490000 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Westlake, OH 44145
Gabriel P
Job Details: 07/19/2021
Ran multiple test found no leaks also level unit cause racks are sliding down when loading correct issue ordering electronic control cause is a intermittent issue ; ordrng 1 WPW10218822 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Lakewood, OH 44107
Corina B
Job Details: 07/19/2021
"CC that the unit is not cleaning the dishes. Confirmed. Ran diag . F6e 4- Float Switch Open, f7e1 no heat, checked the control found the pump and motor plug backed out. Reattached the wires. Unit started to run. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Oberlin, OH 44074
David R
Job Details: 07/19/2021
Cc unit not washing. Found water entering unit but wash motor not running. Got F4E3 error. Also found 120 vAc not coming down to motor. Ordering both motor and control. **office to reschedule ; ordrng 1 W11085683 (Wash motor) and 1 W11305308 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Columbia Station, OH 44028
Marie V
Job Details: 07/19/2021
"Cc that the unit makes a clicking noise and when u open the door lights arent on and then she unplug unit and plug back in and it starts to cool. Took temps 0*on freezer and 44* and 50* on fresh food section. Found fresh food section evaporator full with frost. Check ohms on thermistor, 5kohms. Should have been on 22kohms. Unit will need thermistor and control board. ; ordrng 1 W11087438 (Harness wire) and 1 WPW10675033 (Control)"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Columbia Station, OH 44028
Marie V
Job Details: 07/19/2021
"Cc that the left front burner does not light as quick as others, check oven temp to see if is true temp, check all burners, some does not adjust correctly, right knob doesnt line up. Adjusted knob. Preheated unit to 350*, pass. Check all burners on low, right hand side burner was a little higher. Corrected issue. Replaced left hand side burner, tested. Good. Op test ok"
We serviced a
MAYTAG MICRO OVEN
Model MMV4205FZ0
Near Cleveland, OH 44124
Dan H
Job Details: 07/19/2021
"Customer complaint that the light and fan stay on all the time, confirmed, fuse blew when testing, unit needs new fuse , switches, and control, customer does not want repair ; ordrng 1 W11100598 (Cntrl) and 1 W10138793 (Fuse) and 1 W11244490 (Switches), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FS1
Near Mayfield Heights, OH 44124
Dan H
Job Details: 07/19/2021
"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, unit needs new magnetron ; ordrng 1 WPW10693025 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DR0
Near Garfield Heights, OH 44125
Dan H
Job Details: 07/19/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f3e2(inlet water temperature fault), f9e2(pump drive system problem ), f0e5(off balance), f6e2(miscommunication)and f7e9(locked rotor),error codes , unit spins, unit has large unbalanced load in it, ran test cycle unit completed, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, OH 44127
Dan H
Job Details: 07/19/2021
"Customer complaint that unit is not working, found wash plate stripped, unit needs new wash plate, customer states he has a 5 year warranty and is not paying service charge ; ordrng 1 W10752283 (Wash plate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW-6
Near Cleveland, OH 44113
Dan H
Job Details: 07/19/2021
"Installed new interlocks, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Dan H
Job Details: 07/19/2021
"Customer complaint of loud noise and every once in a while it wont spin, ran diagnostics no error codes found, ran manual test cycle, unit spins and agitates, no unusual noises heard, unit spins , suspension is good, Unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Oberlin, OH 44074
David R
Job Details: 07/19/2021
"Cc F8E4 float switch error. Parts PRE- ID. Found a little bit of water in tray error under float switch. Cleaned out. Tightened water valve, raised both feet by 5 times each. Ran diagnostics mode. Good. All components working properly. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Kent, OH 44240
Jason N
Job Details: 07/16/2021
Cc unit randomly leaksCustomer stated unit will leak random near door. Ran wash test for 35 minutes with dishes load. No leaks found on unit. Advised customer about proper loading of unit. Could not duplicate a leak at this time.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near North Olmsted, OH 44070
Marie V
Job Details: 07/16/2021
Replaced absorbers. Tested unit on a spin. Calibrated. Op test ok
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Elyria, OH 44035
Marie V
Job Details: 07/16/2021
"Cc that the unit will not run. When arrived, connected unit to a 240V outlet. Tried to turn unit on, failed. Took top panel off and verify green light at control board. Pass. Check continuity on wires for UI. Pass. Check for VDC coming out of control board to UI. From red to yellow UI is receiving 13VDC. Unit will need UI. ; ordrng 1 W11384512 (UI Chrome Shadow)"
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model LTE6234D0
Near Madison, OH 44057
Dan H
Job Details: 07/16/2021
"Customer complaint that unit is leaking, confirmed, found drain hose popped of of pump , reinstalled, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Roaming Shores, OH 44085
Joe O
Job Details: 07/16/2021
"Installed magnetron, transformer, and capacitor. Tested. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/16/2021
The plastic panel was rubbing against the bottom of the door so it made a clicking sound as it was binding up. I remove the lower kick panel I removed about an 8th inch material off the top of the kick panel allowing adequate room for the door to close properly