Service History 255 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model GST9679PW2

Near Aurora, OH 44202

Brian M

Job Details: 07/08/2022

"Cc unit not spinning Found transmission free spinning Needs transmission replaced ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44128

Corina B

Job Details: 07/08/2022

Replaced the thermal fuse. Does have the correct cover outside. Has good air flow outside. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW8400TW02

Near Cleveland Heights, OH 44106

Corina B

Job Details: 07/08/2022

"CC that there is a fault code f1 and leaks from the bellow. Confirmed ran diag f1 Pump Driver/Main Relays/EEPROM Error. Checked the outlet good. Properly polaroid. Checked the wires, not broken. Unplugged washer waited 15 seconds error code comes back. Checked bellow hard and dry. Will need a bellow, main control and filter. ; ordrng 1 WPW10367632 (Filter) and 1 WPW10525357 (Control) and 1 WPW10111435 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Cleveland, OH 44105

Manny

Job Details: 07/08/2022

"Cc that unit stopped cooling again, found evap cover in frost, steamed evap (25mins) found evap thermistor out of range, replaced thermistor and harness, opt test ok, advise customer to allow 24 hrs for unit to reach set temps."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Lakewood, OH 44107

Angel

Job Details: 07/08/2022

Replaced control and ui set temperature correctly asked customer to give it some time to cool properly. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Broadview Heights, OH 44147

David R

Job Details: 07/08/2022

Cc unit not leveled. Found that floor has a 2 inch dip that the unit drops down into. Leveled feet as best as possible and showed customer. Let her know if wanted she can get some wood to put in back to raise the range up for floor to be leveled. Unit is good. Op Test Ok.

We serviced a

KENMORE REFRIGERATOR

Model 106.6886289

Near Broadview Heights, OH 44147

David R

Job Details: 07/08/2022

"Manufactured 1998. Cc unit not cooling properly. No frost pattern. Loud evap fan as well. Sealed system job. Evap 2195391 discontinued, Evap fan 2200546 discontinued, Compressor W10309988 Would suggest replaced evap and compressor but evap is discontinued and so is evap fan. Customer to pay SVC only."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Brecksville, OH 44141

David R

Job Details: 07/08/2022

Replaced icemaker. Ran test 57 and fill test for water. Good. Give time for unit to make and stop dropping ice. 24 hours for full bin. Op Test Ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Parma, OH 44129

Angel

Job Details: 07/08/2022

"Cc that unit will get stuck on wash cycle and it was working fine in quick wash till it started doing the same thing. Found that drain hose was to low and it was siphoning water little by little causing unit to add more water. But i ran diagnostics and also found unit has an F6E1 error code ui loosing communication with control. Ordering control, ui, and ui harness. Office to reschedule control out of stock.; ordrng 1 W11556725 (Control) and 1 W11481116 (Ui) and 1 W11414312 (Harness) and 1 WPW10280024 (Retainer)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Strongsville, OH 44136

David R

Job Details: 07/08/2022

Replaced main control and UI. Ram test 51/52. Good. All components working. Op Test Ok test ok.

We serviced a

GE OTR MICROWAVE

Model JVM313160DF4BB

Near Parma, OH 44130

Gabriel P

Job Details: 07/08/2022

"Replace all switches and door,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Painesville, OH 44077

Jason N

Job Details: 07/08/2022

"Installed valve, and fabric softener parts. Ran auto test cycle, checked for leaks. None found. Op test good."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/08/2022

Installed dsi board. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Willowick, OH 44095

Jason N

Job Details: 07/08/2022

"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP service pointer. Ran auto test, checked for leaks. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model PTB2154FRW

Near Parma, OH 44129

Gabriel P

Job Details: 07/08/2022

"Possible issue could be door not close all the way or seal not sealing properly or it could be that staying in to long on defrost mode bruce ordering defrost,opt test ok ; ordrng 1 WP61005254 (Thermostat defrost)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near Solon, OH 44139

Joe O

Job Details: 07/08/2022

Installed modules. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Willowick, OH 44095

Joe O

Job Details: 07/08/2022

Installed cooktop

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS02

Near Kirtland, OH 44094

Jason N

Job Details: 07/08/2022

Cc unit lights not workingReplaced LED modules per WP pointer. Illumination restored to entire unit. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW

Near Mentor, OH 44060

Joe O

Job Details: 07/08/2022

Incorrect information sent. Model and serial do not match machine. Advised customer we need a correct dispatch.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Mentor, OH 44060

Joe O

Job Details: 07/08/2022

Cc: not making iceFound no ice maker in unit to test ice. Ice maker was an optional parts for unit. Needs ice makerIce maker out of stock. Office to reschedule ; ordrng 1 W11517113 (Ice maker kit)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 07/08/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS

Near Pepper Pike, OH 44124

Jason N

Job Details: 07/08/2022

Cc unit filter light will not turn offReset water filter by holding Filter button for 3 seconds. Filter reset to 99% and light went off. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW3

Near Pepper Pike, OH 44124

Jason N

Job Details: 07/08/2022

"Installed bearing kit and drive parts. Ran manual spin test, no abnormal sounds heard. Ran auto test. All functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Pepper Pike, OH 44124

Jason N

Job Details: 07/08/2022

"Cc unit making a grinding noiseCustomer stated unit will occasionally make a grind noise sometimes during the cycle, doesnt happen all the time. Ran diagnostics, no fault codes stored. Ran auto test cycle x2. Started normal cycle. Did not hear any abnormal sounds. Could not duplicate an abnormal noise at this time. Unit is working as designed."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV07

Near Avon, OH 44011

Gabriel P

Job Details: 07/08/2022

Replace mag and capacitor and diode then ran a cup of water and it heat also check amps and it was showing 13.12 amps while heating call whirlpool tech line for information and they said is normal working as design; ordrng 1 W11179903 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Elyria, OH 44035

Gabriel P

Job Details: 07/08/2022

Cc that unit was still having the same issue it cooled for about 3 days and than stopped. We verified pressures and it was indicating that unit leaked out the refrigerant hooked up the nitrogen and pressurized it to 140psi and used soap suds to locate the leak until we found that it was leaking inside the cabinet through the capillary line on the evaporator section. Took pictures of the bubbles called tech line spoke with Robert sent him the picture and stated unit is not repairable will be going under review and they will get in contact with the customer for any further steps. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Moreland Hills, OH 44022

Jason N

Job Details: 07/08/2022

"Cc unit vibrates/walksChecked level of unit. Adjusted leveling feet. Unit is sitting on slightly sloped floor towards floor drain. Ran operational test, all functions passed. No abnormal vibration. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Sheffield, OH 44054

Marie V

Job Details: 07/08/2022

"Cc that the unit is taking too long to make ice. Took temp. 3* in freezer 39* fresh food and 14* on ice maker box fan. Fan is running properly. Unit started a defrost, entered diag, full frost pattern on unit. Rebooted unit and set freezer temp to -3. Called for help. E5 error code on unit shows its a bad thermistor. Will replace ice maker. Office will contact once they have eta on the part. ; ordrng 1 W11294907 (Ice maker)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS8

Near Avon Lake, OH 44012

Marie V

Job Details: 07/08/2022

"Cc that the unit does not operates. Confirmed. Verify power at control board, 120V. Verify voltage going to UI 5VDC. Unit will need new UI. ; ordrng 1 WPW10500175 (Ui), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Fghc2331pfca

Near Avon Lake, OH 44012

Marie V

Job Details: 07/08/2022

Replaced water valve. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Painesville, OH 44077

Joe O

Job Details: 07/08/2022

Cc: burners shutting off when on lowTested. Adjusted burners. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV

Near Brook Park, OH 44142

Marie V

Job Details: 07/08/2022

Cc that the unit is not leveled. Confirmed. Corrected issue. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Perry, OH 44081

Joe O

Job Details: 07/08/2022

Cc: not making iceFound ice maker error code e5(ice maker thermistor is bad). Needs ice makerSpecial order. Office to reschedule; ordrng 1 W11483245 (Ice maker)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Parma, OH 44129

Marie V

Job Details: 07/08/2022

Replaced heater, tested unit. No leaks. Op test ok"

We serviced a

GE REFRIGERATOR

Model PFSS6PKXASS

Near Madison, OH 44057

Joe O

Job Details: 07/08/2022

"Cc: not cooling freezer section, moisture build up under crisperFound ff evap frosted over. Found unit has good frost pattern. Found freezer thermistor is reading in range. Control not reading thermistor correctly. Needs freezer thermistor and control. Customer does not want to repair at this time ; ordrng 1 WR23X10580 (temp sensor) and 1 WR55X10856 (main circuit board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Strongsville, OH 44149

Marie V

Job Details: 07/08/2022

"Cc that the unit never made ice. Took temps freezer at 1* fresh food 36* and 7* in ice maker box. Ran diag e5 timed ice maker. Ice box fan does not runs properly, also water line was frozen. Defrosted line and cycled ice maker it filled up with water. Ordering boards. Office will contact once they have eta on the part; ordrng 1 W10843055 (Control) and 1 W11603850 (Ui) and 1 WPW10503833 (Pantry ui)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW08

Near Madison, OH 44057

Joe O

Job Details: 07/08/2022

Cc: not making iceReplaced ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5YHAXNL03

Near LaGrange, OH 44050

David R

Job Details: 07/08/2022

"Icemaker is damaged. Took pics. Customer doesnt want to replace cover; saved tckt"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Parma, OH 44134

Manny

Job Details: 07/08/2022

"Cc unit bulb Keeps going out, checked holder and its good check voltage and voltage is fluctuating at the socket going from 119Vac all the way to 126Vac, removed control and took voltage on control and same keeps fluctuating, unit will need main control.; ordrng 1 W11552021 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Austinburg, OH 44010

Brian M

Job Details: 07/08/2022

Installed recommended parts Ran nitro test no flow through suction line Applied heat and got flow but stopped as soon as I removed heat Could not get restriction to move, not repairable

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Ashtabula, OH 44004

Joe O

Job Details: 07/08/2022

Cc: not heating properly(long bake times)Ran test bake. Found average temp is 10 degrees cooler then set temp. Advised customer on how to offset temps. Advised whirlpool states 16 degrees off is normal. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21HS8KS4

Near Lakewood, OH 44107

Corina B

Job Details: 07/08/2022

CC that there was a puddle of water on the ff section. Confirmed. Steamed out the ice from the valve dripping. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ0

Near Cleveland, OH 44106

Corina B

Job Details: 07/08/2022

"CC that the unit is not heating. Confirmed. Found the igniter is turning on. Will need gas coils. Replaced the gas coils from t/s. Checked outside vent, clear. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Cust will call in to make payment. Opt test ok. ; ordrng 1 279834 (Gas coils)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Jason N

Job Details: 07/07/2022

"Cc unit filling up and not washing. Customer stated unit was filling up with water, much more then usual, so she unplugged it. Plugged unit back in, unit in wash cycle. Canceled cycle. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Started normal cycle with clothing load, unit sensed and added water to appropriate level and advanced to wash. Could not find any issues with unit at this time."

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Cleveland, OH 44130

Gabriel P

Job Details: 07/07/2022

"Replace regulator,still having issue call tech explain everything the other company replace and what I have found notice wants I replace regulator the harness is saying is open I believe is a bad harness whirlpool tech agrees with me customer does want to wait any longer ordrng 1 W10908902 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW3

Near Middlefield, OH 44062

Brian M

Job Details: 07/07/2022

Cc unit not drying properly Found customer using eco boost settings Advised on settings

We serviced a

WHIRLPOOL RANGE

Model 45510171

Near Madison, OH 44057

Joe O

Job Details: 07/07/2022

"Cc: oven staying on after unit is shut offUnit has no model serial tag(can see residue where tag was). Customer stated has to unplug unit to shut off oven. Ran test bake. Canceled, ui shows unit off. monitored element temps. Temps dropping. Built estimate for control(based off information in our system). Advised customer because we do not have a model and serial tag the parts could potentially be incorrect. Greg did not answer for estimate. Advised tenant if issue continues it will need control.; ordrng 1 W10894095 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG STACK W/D

Model MHW5630HW2

Near Berea, OH 44017

Marie V

Job Details: 07/07/2022

"Cc that the unit is not completing cycle and at the end sometimes shows end sometimes it has. 00 on the display and does nothing, will not unlock door. Ran diag no error codes, ran step 12 auto test, unit worked all the way until the end it added water and shut off. Ran drain and spin when unit finished and tried to run another cycle it was showing 5min for all cycles . Had to reboot unit , also quick wash had spin turned off, showed cust. Ordering control and Ui. Will need 2 techs since unit is stacked. Office will contact once they have eta on the part. ; ordrng 1 W11322901 (Control) and 1 W11316623 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Lorain, OH 44052

Angel

Job Details: 07/07/2022

"Cc that unit not functioning. Confirmed looked underneath and found pulley nut backed out and belt came off. So i replaced cam, shifter and belt ran a calibration. Opt test ok.; used 1 W11239857 (BELT), 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM1

Near Ravenna, OH 44266

Brian M

Job Details: 07/07/2022

"Cc unit not washing Found wheel broken and stuck under float Removed wheel unit started unit does run but motor seems loud Recommend sump replacement and lower rack wheels need replacement ; ordrng 1 WPW10591570 (pump&motor) and 4 W10195416 (wheel)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Painesville, OH 44077

Jason N

Job Details: 07/07/2022

Installed auger/ice container parts. Ran ice dispense test. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Gabriel P

Job Details: 07/07/2022

"Steam ice replace evaporator cover and control kit,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF8

Near Solon, OH 44139

Manny

Job Details: 07/07/2022

"Cc unit freezing in the Ff stated that lowes sent a tech and he said it was a seal issue inside, found fz door not sealing all the way and the left Ff door doesnt seal either, unit will need fz seal, Ff left seal and air duct seal, customer stated that to of the crisper drawer wheels broke off, she stated shes has an extended warranty and she needs an estimate to submit to them, provided customer with estimate for the repair and collected for service, ordrng 1 5304501270 (gasket) and 1 241778307 (gasket-refr door) and 1 5304508008 (gasket seal) and 2 5304508761 (Shelves)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ5

Near Mentor, OH 44060

Corina B

Job Details: 07/07/2022

"Replaced the magnetron. Opt ng. Test magnetron less then 1 ohm. Diode has deflection 1 way. Transformer 2 ohms. Will need a diode, transformer and capacitor. ; ordrng 1 W11256462 (Diode) and 1 W10850446 (Capacitor) and 1 W11371266 (Transformer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mentor, OH 44060

Corina B

Job Details: 07/07/2022

"CC that the drawer is hard to pull out and the vegetables go bad. Confirmed. The middle drawer is hard to pull out, used Vaseline on the slides. Uni is in a defrost when arriving. Temp ff 53 Fz 3 control is at the coldest for the ff and 3 for the Fz. Lowered the freezer to 2 and th ff to 3. Advised cust to monitor to temp. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Strongsville, OH 44149

David R

Job Details: 07/07/2022

Replaced heater. Ran diagnostics. Good. Showed customer how to clean filter. Good. Op Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, OH 44135

David R

Job Details: 07/07/2022

"Cc unit will run about 5 mins then cut breaker, this has been happening past 1 month and a half. Found open thermal cutoff, replace from t/s. Still breaker cutting off. Replaced heater and fuse as well. Found wire connected to breaker box on dryer circuit is burnt. Took pics and showed customer. Will need electrician. Unit is good ; used 1 279838 (ELEMENT), 1 WP3392519 (THERMAL FUSE), and 1 279769 (THERMAL CUTOF) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 07/07/2022

Is filling and draining but is not agitating found error code with tachometer ordering capacitor and Motor ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W11590868 (Harness)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Painesville, OH 44077

Jason N

Job Details: 07/07/2022

"Installed inlet water valve. Ran operational test, checked for leaks. None found. Op test good."

We serviced a

JENN-AIR COOKTOP ELE

Model JED8430BDF

Near Solon, OH 44139

Manny

Job Details: 07/07/2022

"Cc knob broke, unit needs new knob, ordering and customer will install the knob.; ordrng 1 WP74010839 (knob brus), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lorain, OH 44053

Angel

Job Details: 07/07/2022

"Cc that unit stopped functioning again. Verified and found thermal fuse open. Checked Heating element and it was reading good and it was not grounded but i still replaced also replaced thermostat, cut off and thermal fuse tested unit to make sure it was cutting on and off when its supposed to and it was. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lorain, OH 44053

Angel

Job Details: 07/07/2022

Cc that keg came off from rear right hand side corner. Customer had the leg so I reinstalled it and inserted legs more because they were out to much causing them to fall of if you try to pull or push unit. Leveled unit out. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Willoughby Hills, OH 44092

Joe O

Job Details: 07/07/2022

"Arrived, found evaporator is incorrect part. No part number on box. Evaporator will not fit in freezer. Re ordering evaporator. Evaporator out of stockOffice to reschedule ; ordrng 1 WP2188823 (evaporator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Parma, OH 44130

Marie V

Job Details: 07/07/2022

"Cc that the filter is stuck, confirmed. Found small piece on filter housing that popped out. Corrected issue. Also leveled unit for cust. Op test ok"

We serviced a

KENMORE RANGE

Model 790.9505331

Near Mentor, OH 44060

Corina B

Job Details: 07/07/2022

"CC that the unit does not go pass 200*. Checked the bake element grounded to ground. Will need a new bake element. ; ordrng 1 316563600 (Bake element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Euclid, OH 44123

Corina B

Job Details: 07/07/2022

"CC that the unit is not cooling and the ice maker is not working. Confirmed. Fz -2 ff 60* found the freezer door missing a screw causing warm air to go into the freezer. Found the fan covered in ice. Good frost pattern on evaporator. Steamed out the evap. Ran diag for the defrost heater and the fan both turn on. Re attached the door. Cycled the ice maker, cycled. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44102

Gabriel P

Job Details: 07/07/2022

Call whirlpool tech line damage to fridge was not repairable send pictures to whirlpool customer has to call customer service and give file opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Cleveland, OH 44135

David R

Job Details: 07/07/2022

"Cc questions about unit and sounds. Went through fans, comp, defrost noises. All checks normal and normal operation. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Streetsboro, OH 44241

Brian M

Job Details: 07/07/2022

Installed heater OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Aurora, OH 44202

Brian M

Job Details: 07/07/2022

Unit is not in range and already has a correct heater installed

We serviced a

KENMORE REFRIGERATOR

Model 59679272991

Near Lyndhurst, OH 44124

Joe O

Job Details: 07/07/2022

Installed bimetal. Cleared build up. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Broadview Heights, OH 44147

Marie V

Job Details: 07/07/2022

Cc that the unit takes a long time on other cycles so she use quick cycle. Explain cust that unit on some cycle does takes over an hour. Ran diag error code F0e2 over suds. Explain cust how much detergent use. Also showed where to clean up on bellow after a cycle and to run clean washers every 30 loads. Unit is working as designed at this point. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED5600XW1

Near Parma Heights, OH 44130

Marie V

Job Details: 07/07/2022

"Cc that the unit runs but no heat. Confirmed. Verify power at heating element, 240V, found heating element open. Will need new heating element. ; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middleburg Heights, OH 44130

Marie V

Job Details: 07/07/2022

"Cc that the unit does not spins the clothes out , it will drain but not spin, also it shows lid lock on you can open the door. Ran diag found error code F1E2 motor control fault. Unit will need main control. Office will contact once they have eta on the part.; ordrng 1 W11399433 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Euclid, OH 44119

Corina B

Job Details: 07/07/2022

Replaced the tub. Dishwasher is not install. Did not test. Moved the model and serial tag to the top of the dishwasher took picture.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Independence, OH 44131

David R

Job Details: 07/07/2022

"Cc leaking. Customer had unit already in cycle with towel underneath. Can see leaking on left side. Found gasket out of place, will not stay in place. Ordering new gasket and bottom door seal. ; ordrng 1 W10909089 (Bottom door seal) and 1 W11177741 (Gasket)"

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW0

Near Avon, OH 44011

Angel

Job Details: 07/07/2022

"Cc that he saw black spots underneath washer and it sound loud when going into a spin. Spun the tub by hand and the bearings are bad looked underneath and found its been leaking pretty bad unit will need bearings, rotor and stator. Gave customer estimate and stated he will not fix. Charged service call.; ordrng 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 W10435302 (Bearings kit)"

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Richmond Heights, OH 44143

Jason N

Job Details: 07/07/2022

"Cc unit not dryingFound unit not tumbling, drive belt is broken. Checked all rotational components. All checked good. Quoted customer drive belt replacement. Customer declined repair.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Solon, OH 44139

Manny

Job Details: 07/07/2022

"Cc unit is drying but check vent light keeps coming on, and lots of humidity in the laundry room when dryer is drying, verify and unit is heating properly but has no air flow, advise customer that the vent need to be cleaned, she told me to wait a few while she cleaned the vent herself, customer cleaned vent, ran normal cycle and good air flow ; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon Lake, OH 44012

Angel

Job Details: 07/07/2022

Replaced heater tested to make sure there were no leaks. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT711BZDM00

Near Bratenahl, OH 44108

Jason N

Job Details: 07/07/2022

"Installed ice maker and inlet water valve. Ran cycle test on ice maker, ice maker indexed and filled mold with water. Noticed after cycle test, water spraying from inlet valve. Found inlet valve housing cracked. Will need to reorder inlet valve. ; ordrng 1 WP2315576 (Inlet valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 07/07/2022

Cc of a leak Found top of tub to be damaged and seal is broken needs tub Also leak caused damage to basement ; ordrng 1 W11409866 (Tub)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near University Heights, OH 44118

Gabriel P

Job Details: 07/07/2022

"Replace new drain pump and started draining,opt test ok"

We serviced a

MAYTAG DRYER

Model MGT3800XW1

Near Westlake, OH 44145

Angel

Job Details: 07/07/2022

Replaced motor tested unit. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS01

Near Cleveland Heights, OH 44121

Joe O

Job Details: 07/07/2022

"Cc: lights out, ice maker not making ice, only produces crushed iceFound unit has a full bin of ice. Cycled ice maker. Ice maker cycling and filling. Found bulbs blown in freezer and ff section. Replaced bulb. Found solenoid for dispenser disconnected. Re connected solenoid. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Painesville, OH 44077

Jason N

Job Details: 07/07/2022

"Cc unit not cooling Found no frost pattern on evaporator. Checked amp draw on compressor, drawing .4a. Unit has refrigerant leak, will need sealed system repair. Customer declined repair."

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Independence, OH 44131

David R

Job Details: 07/07/2022

"Brand new wall oven. CC unit long preheat and no cooling food correctly. Typical for bake to preheat 12-17 mins per owners manual. Ran diagnostics, no error codes. Ran individual relays to check components. Both ovens broil is coming on turning red, bake is coking on and heating. All working normal. Followed legend on Tech sheet to see what relays turn on during cycle. Put both oven on bake 350. Watched and bake is working and broil is tuning red, cycling between these two, good. Customer had some cookies to test out, put some on top and bottom. Cookies took about 20 mins 4-5 mins over time to be done. Per owners manual baking time can vary. Unit is working correctly. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Broadview Heights, OH 44147

David R

Job Details: 07/07/2022

"Cc unit not operating, just UI display all zeros. Reset unit at breaker. On display all zeros, some buttons light up but cannot change or start. Ordering UI and control if needed. ; ordrng 1 W11414079 (Ui) and 1 W11410070 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, OH 44105

Gabriel P

Job Details: 07/07/2022

"Some thing with connections on water Line was not allowing water to go threw but correct issue,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Bay Village, OH 44140

Angel

Job Details: 07/07/2022

Cc that unit is leaking underneath. Ran unit let it fill and looked in back of unit and saw a small puddle of water unit is leaking from drain hose unit will need a drain hose could not order the original one because customer had to buy one because the original one is to short. Unit working as should customer will get a new drain hose of there choice. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model TAWB600JQ0

Near Cleveland Heights, OH 44121

Joe O

Job Details: 07/07/2022

"Cc: polarity changing when unit plugged inPlugged in outlet tester. Found no change to polarity when unit is plugged in. Tested voltage to outlet, (119v hot and neutral), (31v neutral to ground), (108 hot to ground) voltages all taken with machine unplugged. Tested voltage with machine plugged in not running, voltages stayed the same and polarity stayed the same. Started unit, voltage from hot to neutral(119v) hot to ground(89v) neutral to ground(68v). Tested unit. Unit functioning as designed. Advised customer there should be no voltage between neutral and ground. Took pics of voltages and polarity. Found floor drain plugged. Op test ok Customer needs electrician"

We serviced a

KENMORE WASHER

Model 110.2513241

Near Painesville, OH 44077

Jason N

Job Details: 07/07/2022

"Cc unit offbalance loads Checked unit suspension, springs checked good, but noticed excessive side to side movement on basket. Drive shaft is also moving up and down with agitator plate. Driveshaft is likely broken inside gearcase. Unit will need gearcase replaced. Customer declined repair at this time. Estimate only.; ordrng 1 W11454734 (Gearcase)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Broadview Heights, OH 44147

David R

Job Details: 07/07/2022

Replaced heater. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID WALL OVEN

Model KODT107ESS01

Near Solon, OH 44139

Brian M

Job Details: 07/07/2022

"Cc unit locked wont open or power on Found thermal fuse open Use jumper to run test found upper fan speed to low and thermostat opened Needs fan, thermal fuse and thermostat ; ordrng 1 W11245567 (blower) and 1 WPW10545291 (fuse-thrml) and 1 WP4449751 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Valley View, OH 44125

Gabriel P

Job Details: 07/07/2022

"Replace heater and drain pump also check hoses for any clog found none is clear ran test no leaks and it drain,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Pepper Pike, OH 44124

Manny

Job Details: 07/07/2022

"Cc unit making thumping noise when spinning, ran diagnostics no error codes found, ran test cycle and unit finished with no issues, noticed unit a little unleveled, leveled unit and re ran test cycle opt test ok advise customer that if they hear the noise again to try and record it so we can determine where is coming from. Cant duplicate noise."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/07/2022

Installed lid lock OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mayfield Heights, OH 44143

Joe O

Job Details: 07/07/2022

"Cc: humming noise, not startingFound drain pump running. Canceled cycle. Found error codes f0e5(off balance). Ran auto test and calibration. Advised customer on soap usage, and loading. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW3

Near Lakewood, OH 44107

Angel

Job Details: 07/07/2022

Cc that back was smashed. Confirmed replaced with new access cover and tested out the oven for customer. Opt test ok.

We serviced a

FRIGIDAIRE BUILT IN FRIDGE

Model FPRU19F8RFE

Near Aurora, OH 44202

Corina B

Job Details: 07/07/2022

"CC that the unit is not cooling. Confirmed. Found the evaporator has a ball on the corner. Will need a new evaporator heat exchanger and drier. Unit is on a drop but has an opening to the compressor. ; ordrng 1 297414901 (Evaporator) and 2 WPW10143759 (Drier)s and 1 297217900 (Heat exchanger), used 1 SHIPPING (shipping and handling) from stock"

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