Service History 256 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Ravenna, OH 44266

Brian M

Job Details: 01/10/2022

Cc unit not dispensing water Found water line frozen Cleared line OP Test Ok

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Lorain, OH 44052

Marie V

Job Details: 01/10/2022

"Cc that the unit is leaking gas. No gas hooked up to unit. Inspected all gas lines and connections. Found one gas line from regulator to valve would not sit all the way. Ordering regulator, gas valve and gas line. ; ordrng 1 W10512963 (Tubing gas) and 1 WP98014893 (Valve gas) and 1 W11346659 (Regulator)"

We serviced a

MAYTAG DISHWASHER

Model MDB8949SBM3

Near Euclid, OH 44117

Jason N

Job Details: 01/10/2022

"Installed console control. Ran wash test, all console functions working normally. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Kirtland, OH 44094

Jason N

Job Details: 01/10/2022

Installed upper rack rails. Upper rack function restored. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW

Near Cleveland, OH 44135

Gabriel P

Job Details: 01/10/2022

"Found vent clogged out side clear out,opt test ok show customer the video also advise to replace vent cause is fire hazard"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near North Royalton, OH 44133

Manny

Job Details: 01/10/2022

"Replaced parts listed, opt test ok!"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near North Royalton, OH 44133

Angel

Job Details: 01/10/2022

Cc that handle was loose. Confirmed handle was loose i took apart door and had the side bracket screws loose and handle screws loose as well retightened assembled everything back tested door. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model NED4600YQ1

Near Cleveland, OH 44113

Manny

Job Details: 01/10/2022

"Cc unit is squeaking, found damaged rollers and belt unit will need repair kit, customer will not proceed with the repair, if they decide to repair theyll give the office a call.; used 1 4392065 (DRYER REPAIR KIT), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC1

Near Geneva, OH 44041

Dan H

Job Details: 01/10/2022

"Customer complaint that unit is not heating, confirmed, found 120vac to igniter, igniter is not glowing, installed new igniter, op test good ; used 1 279311 (IGNITOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED5500FW0

Near Ashtabula, OH 44004

Dan H

Job Details: 01/10/2022

"Customer complaint of squealing noise, Confirmed, unit needs dryer repair kit; ordrng 1 4392067 (Dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Ashtabula, OH 44004

Dan H

Job Details: 01/10/2022

"Customer complaint that no water is entering tub, ran diagnostics found f8e1(long/no fill) error code, found cold water valve not opening, cold water valve is receiving 120vac , unit needs new valve assembly, customer does not want repair at this time ; ordrng 1 W11220230 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JMP28B0W2AD

Near Mentor, OH 44060

Corina B

Job Details: 01/10/2022

"CC that the unit is not turning on. Confirmed, pulled unit out, checked the terminal in the conduit 0 volts. Will need an electrician."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Mentor, OH 44060

Jason N

Job Details: 01/10/2022

"Cc unit ff door squeaks when opened or closedConfirmed ff door squealing when opening or closing. Found hinge is dry unlubricated. Pulled door off and packed hinge receiver with lithium grease. Reinstalled door. No abnormal noises heard when opening or closing door, op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Chesterland, OH 44026

Jason N

Job Details: 01/10/2022

"Cc unit not cleaning dishesRan diagnostics, found code 4-3 for motor not running and 2-1 for UI stuck key. Ran diagnostics cycle test, wash motor did not turn on. Unit needs wash motor/pump assembly. ; ordrng 1 WPW10605058 (Wash motor/pump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA02

Near Gates Mills, OH 44040

Manny

Job Details: 01/10/2022

"Cc right gasket is ripped and mullion hits the door, replaced gasket and mullion, mullion still hitting the door, ordering mullion receiver block.; ordrng 1 W11024160 (trim-brkr)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near North Benton, OH 44449

Brian M

Job Details: 01/10/2022

"Cc no ice ran through service sheet on icemaker could not find an issue Called whirlpool they Suggested its a temp issue found temps to be high in freezer and that there is a little heavy frost on coils Ran a self defrost and dropped temps in freezer Advised to watch and if still no improvement then it will be a fan kit replacementQuoted customer for parts; ordrng 1 W11249952 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Cleveland, OH 44111

Gabriel P

Job Details: 01/10/2022

Found bad drain hose installed the drain hose goes down to basement so everytime it fills it will siphon water out advise to re install drain hose

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near North Royalton, OH 44133

Angel

Job Details: 01/10/2022

Cc that unit in the ff section is not cooling. Took temperatures and freezer was at -5* and ff section was 55*. Ran the thermistor tests and was good also ran fan tests and good as well so i ran the compressor on high speed on diagnostics and compressor would get to 144watts but would drop to 88watts. So i called BJ because did not make sense with the temperatures unit had and had me do test 38 again and same results BJ asked me to call techline spoke with Joel and explained issue and said that the unit has to be packed up to 70% of food at the least and if that doesnt work to replace evaporator cover with fan and thermistor. Called BJ again and we decided to replace main control board and evap cover ordering parts. Office to reschedule part out of stock.; ordrng 1 W11533213 (Control kit) and 1 W11395558 (Evap cover)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Broadview Heights, OH 44147

Angel

Job Details: 01/10/2022

Replaced inlet valve ran calibration and auto test. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Cleveland, OH 44113

Angel

Job Details: 01/10/2022

Cc that unit is taking more than once to dry clothes. Verified power and was good. Ran diagnostics no error codes. Ran unit and temperatures are correct and cycling as should. Asked customer what cycles is he using and said cycles with the moisture sensors with mixed or small loads. Explained to him that he can not use the auto cycles with mixed loads small loads or comforters because the moisture sensor will not detect all the clothes correctly leaving them wet explained he will have to use the timed dry only use auto dry with stuff that are all the same like towels or jeans. Unit working as designed let him know if anything to give us a call. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Cleveland, OH 44124

Manny

Job Details: 01/10/2022

"Cc detergent cap fell in between tub and basket, detergent cap was on the tub ring."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS5

Near Euclid, OH 44123

Corina B

Job Details: 01/10/2022

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good. Found the condenser fan not turning on 120 volts going to the fan. Will need a condenser fan. Used a small fan to keep the compressor cool. ; ordrng 1 242018304 (Condenser fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319EBS4

Near Avon Lake, OH 44012

Angel

Job Details: 01/10/2022

Replaced thermostat and unit still did same issue so i replaced magnetron and unit worked. Heating properly as well. Opt test ok.

We serviced a

MAYTAG RANGE

Model MER6600FZ3

Near Lyndhurst, OH 44124

Manny

Job Details: 01/10/2022

"Replaced part listed, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model KFGC506JSS01

Near Solon, OH 44139

Jason N

Job Details: 01/10/2022

"Cc unit has a burner that doesnt light properly Confirmed RR burner not igniting within a proper time, will sometimes take up to 10 seconds to ignite. Adjusted valve for more gas flow, did not make a difference. Cap and burner head checked good for proper install. Ordering valve manifold. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11384739 (Valve manifold)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Solon, OH 44139

Jason N

Job Details: 01/10/2022

"Cc unit beeping and will not start a cycleCustomer stated unit stopped working and started beeping, unplugged for awhile and was able to run 1 wash cycle, then it happened again. Customer also stated they had a leak from the water supply line under sink which caused damage to their cabinet. They repaired the water supply line under sink. Ran diagnostics on unit, found code f8e4 for overflow. Found some water in bottom drip tray, cleared out. Ran wash cycle test for 20 minutes. Unit did not leak, no signs of water under unit. Could not duplicate overflow issue at this time. Found water filter not installed properly in unit, possible interference with lower spray arm causing water to flow towards door."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Chagrin Falls, OH 44022

Jason N

Job Details: 01/10/2022

"Cc unit not cooling Customer stated unit not cooling in the ff section. Found no air circulation in ff section, small amount of ice buildup on ff evaporator cover. Ran ff fan test 57, fan turned on, ran manual defrost test, heater circuit turned on. Ran thermistor tests, 1-3, found evaporator thermistor reading high at 46 degrees, out of range. Unit needs ff cover assembly.; ordrng 1 W11395558 (Evaporator cover assy)"

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW0

Near Shaker Heights, OH 44122

Manny

Job Details: 01/10/2022

"Cc unit not spinning clothes and clothes are soaked at the end of the cycle, ran diagnostics and found error code F0E3 for overload, ran cycle and noticed unit spinning really slow, leaned unit back and removed rotor, noticed stator has rust on every winding, ordering rotor and stator. Office to reach out to schedule when parts arrived. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)"

We serviced a

WHIRLPOOL COMPACTOR

Model TC8700XYP3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 01/10/2022

"Cc unit stuck, will not workSwitched unit to on, pressed start button. Unit stuck in mid cycle, able to retract. Looks like possible liner and folded up and jammed ram. Removed liner. Cycled unit several times. Unit is working normally. Lubricated gears and drive chain. Op test good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS

Near South Euclid, OH 44121

Manny

Job Details: 01/10/2022

"Cc unit not working, unit pulling 12amp, diode has a crack and thermostat its coming off its housing, unit will need a magnetron,diode and thermostat. Customer will not proceed with the repair.; ordrng 1 W10818686 (Magnetron) and 1 W10479657 (Thermostat) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Kingsville, OH 44048

Dan H

Job Details: 01/10/2022

"Customer complaint that unit is not starting, confirmed, unit keeps beeping and saying please rotate knob to an available cycle, found knob not working on user interface key test, unit needs new user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11478526 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHN0

Near Cleveland, OH 44105

Gabriel P

Job Details: 01/10/2022

"Unit is filling and drain but pump stay humming also found error 4-3 wash motor faulty ; ordrng 1 W11087376 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Brooklyn, OH 44144

Gabriel P

Job Details: 01/10/2022

Confirm no water coming out also when dispensing water you can hear valve humming but no water check valve no good also housing defective ordering ; ordrng 1 WPW10341320 (Valve) and 1 W11512399 (Valve) and 1 WPW10394053 (Housing)

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Dorset, OH 44032

Dan H

Job Details: 01/10/2022

"Customer complaint that unit is shaking, ran drain and spin cycle with wet load, no unusual shaking observed, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW

Near Kent, OH 44240

Brian M

Job Details: 01/10/2022

"Cc of error Found UI to only respond doing service mode and only for error sFound f6e2 and f6e1 Miscommunication errors Will need UI and control ; ordrng 1 W11182871 (cntrl-elec) and 1 W11106748 (console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Ravenna, OH 44266

Brian M

Job Details: 01/10/2022

Cc of low water flow Found cold clogged Replaced valve using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Aurora, OH 44202

Brian M

Job Details: 01/10/2022

Cc no cool Found freezer functioning fine but fridge section fan will only run in test mode and dispenser only works in test mode Needs control board kit Office to schedule parts not in stock ; ordrng 1 W11533213 (Control kit)

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/10/2022

Cc lid not locking Found lock malfunction Replaced lid latch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Cleveland, OH 44135

Marie V

Job Details: 01/10/2022

"Replaced thermal fuse, check vent outside is clear. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Cleveland, OH 44135

Marie V

Job Details: 01/10/2022

"Cc that the unit has the motor that it wont stop running. Plugged in unit me drain pump started going, cust told me that she did a soak cycle and nothing happened later so she removed t.he water out little by little and then took the towels out of the unit. Unit entered float mode, cust said that she was pressing cancel for 3 seconds and it would not work. Explain that it usually takes more that 3 seconds, do it for like 8 seconds that for sure it will cancel. Ran diag no error codes. Gave cust few tips, load size and detergent amount. Ran a automatic test and I was able to hear the belt starting to go. Replaced from T/S. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Garfield Heights, OH 44125

Marie V

Job Details: 01/10/2022

Cc that the freezer is too cold and fresh food section is not cooling. Confirmed. Found fan on evaporator not working. Verify power at the fan has 120V. Replaced fan from T/S. Op test ok.Advice cust to allow unit 24 hours to get to normal temps on fresh food. ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

MAYTAG DRYER

Model MGDB765FC0

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/10/2022

Replaced seal tested unit. Opt test ok.

We serviced a

KITCHENAID COOK TOP

Model KECC607BBL02

Near Lakewood, OH 44107

Marie V

Job Details: 01/10/2022

"Cc that the stove was been used and stopped working, when arrived unit is showing F1E0 error code on display. f1E0 replace UI. Gave estimate to cust. Cust paid for parts and SC. ; ordrng 1 WPW10545370 (UI), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 01/10/2022

Found pump good and seal on dispenser out a little but correct issue is working as designed but found arm broken not allowing water to go up ordering arm ; ordrng 2 W10803178 (Arm)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Painesville, OH 44077

Dan H

Job Details: 01/10/2022

"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200, 2 W10890087 (Lok ring), 1 W10890087 (Lok ring), and 1 W10890099 (Lok ring) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 01/10/2022

"Customer complaint of bake sparking but not lighting check harness is good check ignitor is good check voltage from control to dsi board good check coils on valve they both had 217/ohms they are good call bj senior tech we found dsi board not send Voltage to valve ordering ; ordrng 1 W11162730 (Dsi board), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

JENN-AIR SXS REFRIGERATOR

Model JSC24C8EAM00

Near Lakewood, OH 44107

Marie V

Job Details: 01/10/2022

"Replaced water line, tested water. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mentor, OH 44060

Dan H

Job Details: 01/10/2022

"Installed new freezer section led module, op test good"

We serviced a

JENN-AIR RANGE

Model JGRP548WP01

Near Columbia Station, OH 44028

Gabriel P

Job Details: 01/10/2022

"Found broil on top working also botton burner ignitor sparking but not lighting ; ordrng 1 W10888661 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5900SB0

Near Cleveland, OH 44108

Manny

Job Details: 01/10/2022

Replaced parts listed. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS00

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/10/2022

Reclaimed refrigerant replaced compressor and uv drier put into a vacuum and recharged with 5.25oz of r134a explained to customer to wait at least 24hrs for proper cooling. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED72HEDW1

Near Painesville, OH 44077

Dan H

Job Details: 01/10/2022

"Customer complaint that unit is not heating, started timed dry, unit is heating, unit is making a loud rattling noise, found roller worn, unit needs new dryer repair kit , installed rollers,pulley, and belt, op test good; used 1 4392067 (Dryer repair kit) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC3

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/10/2022

Replaced control and Ui. New Control is not responding. Will need to reorder. Brought control for return.; ordrng 1 WPW10739349 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Corina B

Job Details: 01/07/2022

"Replaced the harness and drain hose. Started a cycle several times, drained each time. Opt test ok."

We serviced a

FRIGIDAIRE RANGE

Model FGEW3065PBD

Near Willoughby, OH 44094

Corina B

Job Details: 01/07/2022

"CC that the turkey bag spilled and the oven stopped working. Confirmed. Found the control and wires, burnt. Will need a new control and harness. ; ordrng 1 5304503761 (Control) and 1 5304490877 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Westlake, OH 44145

Marie V

Job Details: 01/07/2022

Cc that the unit is taking more than one load to dry the clothes. Started unit unit heats and cycles on and off. Tried to see the vent outside but it comes out from the roof. Advice cust to have someone to clean the vent, also found the vent behind unit that is not straight and foil vent. Advice cust to replace with rigid metal or flexible metal vent."

We serviced a

WHIRLPOOL DRYER

Model WGD6400SW0

Near Brook Park, OH 44142

David R

Job Details: 01/07/2022

"Replaced blower wheel and motor. Tested, good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Geneva, OH 44041

Dan H

Job Details: 01/07/2022

"Customer complaint of shaking, ran diagnostics no error codes found, ran high speed spin and heavy agitate, shaking is normal, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ashtabula, OH 44004

Dan H

Job Details: 01/07/2022

"Customer complaint that unit vibrates a lot , suspension is good, ran diagnostics no error codes found, ran high speed spin and heavy agitate, vibration is normal, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWWH2

Near Brooklyn, OH 44144

David R

Job Details: 01/07/2022

"Cc unit making noise and light switch broke. Customer said sound has stopped. Went over diagnostics and components, all working and no noise. Gave estimate for damper and light switch. Customer only paid SVC, no parts to be ordered at this time. ; ordrng 1 WPW10594329 (Damper) and 1 W11291138 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Cleveland, OH 44109

David R

Job Details: 01/07/2022

"Replaced control, found thermal fuse open, replaced from t/s. Good. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

GE WASHER

Model GTWN4250DWS

Near Ashtabula, OH 44004

Dan H

Job Details: 01/07/2022

"Customer complaint that unit gets stuck between wash and rinse cycle, ran diagnostics no error codes found, ran test cycle, all components working, customer stated control was just replaced by another company , unable to duplicate the problem , unit is operating as designed"

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Ashtabula, OH 44004

Dan H

Job Details: 01/07/2022

"Installed new element, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS3

Near Wickliffe, OH 44092

Jason N

Job Details: 01/07/2022

Installed console control. Ran wash test. All functions normal. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Chardon, OH 44024

Brian M

Job Details: 01/07/2022

Cc of noise Found washplate damaged tub hub damaged and gearcase loud Needs washplate tub hub belt gearcase and clutch kit ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Jason N

Job Details: 01/07/2022

"Cc unit needs console replaced, top peeling up.Replaced console using customer supplied pre Id part. Tested console functions. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED5200VQ1

Near South Euclid, OH 44121

Brian M

Job Details: 01/07/2022

"Cc unit not heating Found thermal cut off open and heater open Replaced using truck stock op test no goodFound timer open Needs timer ; ordrng 1 WPW10185982 (timer), used 1 279838 (ELEMENT), 1 279816 (CUTOFF), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Shaker Heights, OH 44122

Brian M

Job Details: 01/07/2022

Cc leds out Replaced using back truck stock OP Test Ok ; used 2 W11462342 (Led silver) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS

Near Solon, OH 44139

Brian M

Job Details: 01/07/2022

Cc that deli drawer will not close all the way all the time Found the closer slide out of place fixed closer OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Grafton, OH 44044

Angel

Job Details: 01/07/2022

Cc that unit was not cooling. Verified pressures and unplugged was at 10inch vacuum and zero on high side. Turned on and went into a 28inch and 70 psi on high side. Checked for leak with nitrogen and found leak on the lock ring on drier filter replaced with new drier filter put unit into a vacuum and recharged with 6.0oz of r134a explained to customer to monitor for now and give it 24hrs for proper cooling. Opt test ok.

We serviced a

GE DRYER

Model DCVH515EF0WW

Near Mentor, OH 44060

Jason N

Job Details: 01/07/2022

"Did not install belt and pulley. Upon disassembly of unit, found upper bearing drum assembly destroyed by drum wearing it down. Unit will need upper bearing assembly replaced. Quoted customer for additional part. ; ordrng 1 WE49X21874 (Top bearing)"

We serviced a

WHIRLPOOL DRYER

Model WGD7300DW0

Near Concord Township, OH 44077

Jason N

Job Details: 01/07/2022

"Cc unit making squealing noise when tumblingRan dryer op test, confirmed unit squealing. Pulled unit apart, found drum rollers sticky and seized. Unit needs dryer repair kit. Used truck stock repair kit. Ran dryer op test, no abnormal sounds heard. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Euclid, OH 44123

Corina B

Job Details: 01/07/2022

"CC that the unit is not heating. Confirmed. Checked the terminal block, good. Checked the fuses, food. Check the motor, open. Will need a new motor and wheel. ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Mentor, OH 44060

Jason N

Job Details: 01/07/2022

"Cc unit making clicking sound when spinning and drum seems looseRan diagnostics test, no abnormal sounds heard. Advised customer drum is designed to be free moving. Ran spin and drain test using clothing load. Did not hear any abnormal sounds at this time, customer stated she also did not hear the sound. Could not duplicate issue at this time. Unit is working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westlake, OH 44145

Angel

Job Details: 01/07/2022

Cc that unit is leaking on the side of the tub. Verified and found that tub is dented on right hand side on back corner will need new tub. Customer said they will call home depot because they do not want something refurbished they want a brand new one for the money they paid for it explained to her that i will Still order part in case home depot says no. She said ok if anything she will give us a call. Office to reschedule part out of stock.; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/07/2022

"Cc unit still leaking, removed door panel and ran normal cycle. Noticed unit slightly lower on left side and causing door no to seal all the and water underneath door seal running to the left. Leveled unit and ran normal cycle for 30 mins, no leaks, asked customer how soon the unit starts leaking after starting a cycle, she said no too long replaced door after 30 mins with no leaks opt test ok advise customer to monitor the unit and if there is any leaks to give us a call. Left unit finishing the cycle I was running. So customer can verify unit is no leaking."

We serviced a

JENN-AIR RANGE

Model JDS8850CDS02

Near University Heights, OH 44118

Manny

Job Details: 01/07/2022

"Drilled out all burner screw broke 7 drill bits trying to drilled them out took me 2 hours to get them out, replaced all orifice holders and surface igniter for RF , FL igniter is too short for the dual burner contact BJ he recommended reordering dual igniter. Reordering dual igniter for FL burner. Customer wants to be added to cancellation list.; ordrng 1 WP74009336 (Dual igniter)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Willoughby Hills, OH 44092

Corina B

Job Details: 01/07/2022

"CC that there was a loud noise and the ice maker stopped working, noise has stopped since. Checked the temp in the Fz 0*. Ran step 56 e5 timed ice making. Replaced the ice maker. Unplugged the unit for 30 seconds. Ran step 56 e0 no codes. Cycled the fill valve. Opt test ok ; used 1 W11294907 (ICEMAKER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5B

Near Mayfield Heights, OH 44124

Corina B

Job Details: 01/07/2022

"Ran diag 3-3 failed calibration 7-1 no heat 7-2 heater stuck on called t/l Dave checked the heater 7 amps dropped to 4 amps, good. Ohmed out the wires on 1 and 3 opened, replaced the wire harness. Still open. Found the float switch is leaking. T/l said to replace the control with the fault code 7-2. Will need a sensor, control and the float switch. ; ordrng 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut) and 1 WPW10195036 (Float) and 1 W11368631 (Control) and 1 W11084121 (Sensor)"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Marie V

Job Details: 01/07/2022

"Cc that the unit will start but not fill. Confirmed verify power at the valve. 43V. Verify connections , all in. Verify ohms on water valve are in range. Unit will need main control.; ordrng 1 W11574590 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KUDE20IXSS8

Near Conneaut, OH 44030

Dan H

Job Details: 01/07/2022

"Customer complaint that lights flash, found several leds on user interface shorted, unit needs new user interface , customer does not want repair ; ordrng 1 WPW10500181 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/07/2022

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Cleveland, OH 44113

Marie V

Job Details: 01/07/2022

"Ran entitlement it shows 03/02/21, cc that the unit shows EA on display, when arrived unit had drain pump running. Canceled and it goes back to it right away. Verify connections of the pressure hose, is good , not kinked or loose. Unplugged the switch and it started going back to float mode plugged back in and it took few min, no water entering unit. Ordering control and pressure switch.; ordrng 1 W10869500 (Pressure switch) and 1 W11189137 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/07/2022

"Cc unit wont shut off, stated that to be able to shut it off the have to open the door, set unit to time dry on 20 mins and watch timer to see if it advances, after 20 mins unit never went into cooldown, timer is not advancing, rollers are squeaking ordering timer and repair kit.; ordrng 1 WPW10185992 (timer) and 1 4392065 (dryer repair kit)"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HC0

Near Aurora, OH 44202

Brian M

Job Details: 01/07/2022

"Cc unit still not dispensing fabric softener Advised on valves and drawer replacement Unit is stacked dryer needs removed Quoted with labor to remove dryer ; ordrng 1 W11524103 (Drawer) and 1 W11316256 (valve) and 1 W11316255 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Maple Heights, OH 44137

David R

Job Details: 01/07/2022

"Replaced thermal fuse and hi limit thermostat. Found customer not getting correct voltage from outlet. Bad fuse in fuse box, customer had one on hand, replaced. Tested. Unit is heating and cycling. Good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC2

Near Westlake, OH 44145

Angel

Job Details: 01/07/2022

Cc that units bellow spring came off after a sweater got stuck and pulled it off and could not install spring back again. Checked bellow out bellow was good not ripped or anything so I reinstalled spring tested unit for leaks. Opt test ok. Took new bellow back for return and used the money that he paid for part and put it towards the labor and service call and charged him the remaining balance. Opt test ok.

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Mentor, OH 44060

Jason N

Job Details: 01/07/2022

"Cc unit not spinning clothes outCustomer stated clothing loads are coming out wet and heavy. Ran spin and drain test, can hear bot slipping on pulley during ramp up. Checked under unit, found belt cover and belt saturated with oil. Gearcase leaking oil, unit will need gearcase replaced. Customer not repairing at this time, will think about it. ; ordrng 1 WH38X27335 (Gearcase)"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Hiram, OH 44234

Brian M

Job Details: 01/07/2022

Cc unit not turning on Found F6 e2 and f6e3 again Needs control and UI Called whirlpool to document, Customer called and got a full coverage added number to notes ; ordrng 1 W11112656 (console) and 1 W11400681 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Maple Heights, OH 44137

David R

Job Details: 01/07/2022

"Replaced door, hinge, bracket, nameplate. Good. Op test ok."

We serviced a

GE REFRIGERATOR

Model CFCP1NIXCSS

Near Bay Village, OH 44140

Angel

Job Details: 01/07/2022

"Cc that unit was not cooling but now it started to work again for the past five days. Verified temps and freezer is at 3* and 40* in ff section fans are running compressor is running i asked customer if he has had any power outages and stated he did a couple of months ago so i explained to customer that it could be related to that and by having everything working like that right now but working intermittently it most likely will need control board he said he will monitor for now and if it does it again he will want to order the main control board. Opt test ok.; ordrng 1 WR55X10956 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER GAS

Model LDG8616AAE

Near Ravenna, OH 44266

Brian M

Job Details: 01/07/2022

"Cc unit not running Found motor to be weak needs help to start Needs motor ; ordrng 1 W10410999 (motor-drve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Geneva, OH 44041

Dan H

Job Details: 01/07/2022

"Installed new led control, op test good"

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS207BSS00

Near Cleveland, OH 44124

Corina B

Job Details: 01/07/2022

"CC that the upper oven is not heating correctly. Had times and of baking results and took to cook, taking longer then should. Ran diag f2e1 stuck key. Heated the upper oven bake is turning on. Will need to replace the ui and control. ; ordrng 1 WPW10317345 (Control) and 1 WPW10751155 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Avon Lake, OH 44012

Angel

Job Details: 01/07/2022

Cc that unit is still not making. Went through all the steps on the troubleshooting on ServiceMatters and everything passes all thermistors good and fan. So i called techline spoke to Bruce and explained issue and said to replace icemaker because it could be defective so i replaced but called BJ and we decided to order the triton board and valve as well. Ordering part. Office to reschedule part out of stock on my end.; ordrng 1 W11312191 (valve) and 1 W11535162 (Dual valve) and 1 W11533213 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Lakewood, OH 44107

Marie V

Job Details: 01/07/2022

"Cc that the fresh food section temps set to recommended and it will not keep food cold and if set to a colder temp it freezes the food. Replaced air tower and damper, also followed steps on SP. Advice cust to monitor unit and set temps to recommended."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Mentor, OH 44060

Jason N

Job Details: 01/07/2022

"Cc unit not drainingPlugged in unit, ran cancel drain, unit drained out. Ran diagnostics, found code f7e2 for variable speed wash motor failure. Connections checked good. Unit needs sump assembly. ; ordrng 1 W11460946 (Sump assembly.) and 1 W11460946 (Sump assembly.)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, OH 44060

Jason N

Job Details: 01/07/2022

"Unit missing several parts. Found unit missing rear roller. RH door hinge needs screws, one broken off in cabinet, will need to extract to remount hinge. Door water line connector broken and water line cut. Both will need replaced. ; ordrng 1 WPW10475495 (Roller) and 1 WP2179826 (Axle) and 2 WP489497 (Screw)s and 1 W11162036 (Tube water) and 2 WR02X11330 (Connector)s"

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near Streetsboro, OH 44241

Brian M

Job Details: 01/07/2022

"Cc of f1 error Found f1 errors followed tech sheet internal control board malfunction Needs control board ; ordrng 1 WPW10111617 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Broadview Heights, OH 44147

David R

Job Details: 01/07/2022

"Cc unit wont stop draining. Found unit stuck in flood drain mode. Cancelled out. Advised customer if happens to hold cancel for 5-10 seconds to cancel it out. Ran diagnostics, no error codes. Ran diagnostics cycle and calibration. Good op test ok"

Our Service

Our Training