We serviced a
MAYTAG REFRIGERATOR
Model MSD2272VEB00
Near Painesville, OH 44077
Jason N
Job Details: 10/25/2022
Could install condenser fan motor. Plug does not match up to unit harness. Found on parts lookup an alternate fan motor for 3 prong plugs. Ordering correct fan motor. Retrieved incorrect fan motor for return.; ordrng 1 W10124096 (Condenser fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Elyria, OH 44035
David R
Job Details: 10/25/2022
"Replaced UI, harness, thermistor from t/s. Did not receive thermistor to house from delivery. Steam all ice, vacuumed up all water. Advised customer 24 hours to cool, 24-48 for full bin of ice. Op Test Ok. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near North Ridgeville, OH 44039
David R
Job Details: 10/25/2022
Replaced FZ light. Good. All lights working. Op Test Ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEFXDA
Near Aurora, OH 44202
Joe O
Job Details: 10/25/2022
"Cc: grinding noise, not maintaining tempsFound temps in freezer at 10 degrees, ff section at 39 degrees. Found evap drain over filling leaking into evap fan. Fan hitting ice build up. Needs drain panSpoke with bj, stated it is recommended to replace defrost heater as the glass typically breaks. Defrost heater is no longer available.; ordrng 1 W10199915 (pan-drip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Cleveland Heights, OH 44106
Manny
Job Details: 10/25/2022
"Cc LF burner not lighting, verified and found igniter sitting too low took top apart and raised igniter, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Ridgeville, OH 44039
David R
Job Details: 10/25/2022
"Replaced hinge components for Right FF door. Tested, good. Customer saw while I was testing. Opening up all the way and closing properly. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near Painesville, OH 44077
Jason N
Job Details: 10/25/2022
Cc unit left front wheel broke Installed left side adjuster. Rack operation good. Op test good.
We serviced a
GE DISHWASHER
Model GDT695MJ5ES
Near Painesville, OH 44077
Dan H
Job Details: 10/25/2022
"Customer complaint that door opens too fast, confirmed, found spring disconnected, no damage, reinstalled, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Highland Heights, OH 44143
Corina B
Job Details: 10/25/2022
CC that the lights are not working. Confirmed. Found the freezer light is out. Replaced the light.
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUB24FRERS00
Near Painesville, OH 44077
Jason N
Job Details: 10/25/2022
"Cc unit making loud noises periodically Customer stated the unit will make a loud grinding noise periodically that lasts less hour, then its wont make that noise for weeks. Customer showed video of noise, sounds like a fan noise but unable to determine from video. Unit is working properly at this time, no abnormal noises, unit is cooling properly. Unable to duplicate issue at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Deerfield, OH 44411
Joe O
Job Details: 10/25/2022
Cc: leaking from doorFound no spray arm separation. Ran test cycle. Unit filling and washing both racks. Monitored. No leaks found. Unit functioning as designed. Op test ok
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Cleveland Heights, OH 44106
Manny
Job Details: 10/25/2022
"Cc all igniters are weak but fr is the worse, removed burner and igniter has a tiny crack on the bottom and sparking at the bottom, replaced all 4 igniters, opt test ok"
We serviced a
GE REFRIGERATOR
Model GFE26JGMNFWW
Near Painesville, OH 44077
Dan H
Job Details: 10/25/2022
"Customer complaint that unit is not making ice, fresh food section temperature at 40 degrees, freezer section temperature at 20 degrees, found evaporator frozen solid, defrost thermostat and heater are good, unit needs new control; ordrng 1 WR55X40448 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Olmsted Falls, OH 44138
David R
Job Details: 10/25/2022
"Replaced main control, fan with harness, support, evap pan. Replaced deli drawer, still not working. Short in wires and door. Ordering deli drawer and wires. Unit will work and cool, just deli drawer wont light up.*** let customer know time frame for door ; ordrng 1 W10815669 (Deli drawer) and 1 W11170612 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details: 10/25/2022
"Installed UI and main control. Op test good. Noticed when installing plastic rails under front rollers to pull out from cabinet, the floor under the right side roller is chunked"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Highland Heights, OH 44143
Manny
Job Details: 10/25/2022
"Cc unit keypad not working for normal or express wash, verified and those 2 keys wont work removed panel and found ui connector not pushed in all the way, reconnected and all keys are functional. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Lakewood, OH 44107
Angel
Job Details: 10/25/2022
Replaced bleach dispenser tested unit opt test n/g unit was still leaking found that the water pressure thats coming in was to much causing the bleach dispenser to overflow and start leaking through the sides lowered the water pressure tested unit and it stopped leaking tested it a couple of times to make sure. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Olmsted, OH 44070
Angel
Job Details: 10/25/2022
Cc that unit will not drain or washer not working as should. looked behind unit and noticed that the drain hose is on the floor explained to customer that the drain hose has to be at least 39 high to prevent water from draining out causing issues with unit also leveled unit because it was not leveled properly. Ran diagnostics and found error code F8E1 long fill which was because of the drain hose on the floor so I ran a test cycle and unit is working perfectly can not find any other issues with unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Berea, OH 44017
David R
Job Details: 10/25/2022
Called techline. Found power was being sent to the dual valve for ice maker when getting water for dispenser. Techline said back voltage from harness in back. **ice maker was not needed. ; ordrng 1 W11189618 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Painesville, OH 44077
Dan H
Job Details: 10/25/2022
"Installed all new led modules, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Garfield Heights, OH 44125
Corina B
Job Details: 10/25/2022
CC that the door is not shutting. Confirmed. Found the door passed 90*. Will need new hinges. ; ordrng 1 W11551301 (Hinges)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBS2
Near Burton, OH 44021
Jason N
Job Details: 10/25/2022
"Cc unit not advancing cycles correctly Customer stated she noticed when using different cycles, that the unit was stopping quite a bit during the wash cycle. Ran wash cycle for several minutes on various cycles. No issues found. Showed customer usage and care guide where it states unit will periodically pause during cycle. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Kent, OH 44240
Joe O
Job Details: 10/25/2022
"Cc: not making ice, odorFound ice maker in off position. Turned ice maker on. Cycled. Ice maker cycled and filled. No odor at this time. Advised customer there is nothing in the unit itself that would give off a rotten smell. Advised odors come from unsealed items in unit. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Olmsted, OH 44070
Angel
Job Details: 10/25/2022
Cc that unit was not doing anything got stuck on spin. Ran diagnostics and it only had an F0E2 stuck key probably from hitting the start button to many times. I ran an agitation and it was good also ran a spin and was good as well ran a auto test and passed explained to customer and he said that the washer was banging around before the issue happened was that the unit went off balance causing it to pause and he didnt know how to get it going again. Unit is working as designed. Looked underneath unit and everything looks clean no leaks or anything out of the ordinary. Opt test ok.
We serviced a
GE DRYER
Model GUD27ESSMWW
Near Mentor, OH 44060
Dan H
Job Details: 10/25/2022
"Installed new heating element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 10/25/2022
Replaced the drain pump. Started a rinse and spin cycle with clothes. Opt test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Burton, OH 44021
Jason N
Job Details: 10/25/2022
"Cc unit not filling with waterRan wash test, no water coming in. Checked float and inlet valve. Found broken wire, looks to have been chewed, leading to float switch. Repaired wire. Reran wash test, unit filled with water and started washing. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Beachwood, OH 44122
Manny
Job Details: 10/25/2022
Replaced LEDs modules opt test ok
We serviced a
JENN-AIR WALL OVEN
Model JJW2430IL01
Near Westlake, OH 44145
Angel
Job Details: 10/25/2022
Replaced console tested unit. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Strongsville, OH 44136
David R
Job Details: 10/25/2022
Replaced handle assembly. Good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Eastlake, OH 44095
Dan H
Job Details: 10/25/2022
"Customer complaint that right door is loose and water leaks from filter, door is mounted properly, no damage, found filter head leaking, unit needs new filter head; ordrng 1 WPW10394053 (Filter head)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Rock Creek, OH 44084
Jason N
Job Details: 10/25/2022
Installed gearcase. Ran auto test and calibration. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Solon, OH 44139
Manny
Job Details: 10/25/2022
"Replaced console and ui, opt test ok"
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Chagrin Falls, OH 44023
Manny
Job Details: 10/25/2022
"Replaced valve and nozzle, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Berea, OH 44017
David R
Job Details: 10/25/2022
Replaced heater. Ran diagnostics test. Good. Op Test Ok.
We serviced a
GE DISHWASHER
Model GDF640HSM0SS
Near Oberlin, OH 44074
David R
Job Details: 10/25/2022
"Cc unit console not coming on. Unit getting 120v. No buttons working on Display. Found some relays discolored like a short happened. Not sending correct power. Both boards shorted. Ordering controls and harness as well. ; ordrng 1 WD21X25732 (Control) and 1 WD21X32006 (Control) and 1 WD21X22916 (Harness), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Avon, OH 44011
Angel
Job Details: 10/25/2022
Cc thst unit was noisy. Ran unit and it was a bit noisy so I took apart unit and found that the bearings on the drive motor were getting loud unit will need drive motor replaced sleo ordering blower wheel. ; ordrng 1 W11549461 (Drive motor) and 1 WP697772 (Blower wheel)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Brecksville, OH 44141
Marie V
Job Details: 10/25/2022
Cc that the door wont shut. Confirmed. Showed cust that have to press down on it after lid id close so it stays close. Tested new dispenser. Works the same way. Dispenser is working properly at this point. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
Marie V
Job Details: 10/25/2022
Cc that the unit does not wants to pass wash or rinse. Ran diag found error code F5E2 LaTch error. Unit is not locking. Replaced latch. Ran calibration and rinse and spin.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART308FFDB10
Near Parma, OH 44134
Marie V
Job Details: 10/25/2022
"Spoke to cust, hes at the store. Wont be there in over 20min. Cust reschedule with DR.; schdld next appmnt for 10/27 THU !"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Cleveland, OH 44109
Marie V
Job Details: 10/25/2022
Cc of a squeaky noise and a knocking noise . Confirmed. Replaced rollers and pulley. Unit still makes a knocking noise. Sounds from drum. Ordering part. Office will contact once they have eta on the part. ; ordrng 1 W10626460 (Drum)
We serviced a
GE REFRIGERATOR
Model GNE29GMHCES
Near Thompson, OH 44086
Jason N
Job Details: 10/25/2022
Cc ice buildup in bottom off ff section and freezer food in deli drawerFound ice buildup and water on bottom of ff section. Defrost drain is iced over. Cleared ice and water. Steamed out defrost drain tube. Ensured good flow though. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Manny
Job Details: 10/25/2022
"Replaced parts ordered, good frost pattern on evap, advise customer to place a water bottle a in the fz and once frozen she can start loading it up and to allow 48 to 72 hours for temps to equalize and icemaker run a few cycles. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, OH 44055
Angel
Job Details: 10/24/2022
Cc that unit started doing the same thing. When arrived the unit was displaying a message that unit was draining please remove clothes so i tried cancelling and nothing would happen tried unplugging unit and it was still displaying the same message so when i went to move the basket the unit shut off and than let me use the display so I replaced the harness ran a calibration and a diagnostics cycle and passed also had the customer put a load in and let it start to see what it would do and it was filling sensing and washing good no codes popped up. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01ILWH6
Near Broadview Heights, OH 44147
Manny
Job Details: 10/24/2022
"Cc unit burned up and whole house smells like burn, verified and control is burned out and melted, parts are discontinued.; ordrng 1 8564542 (electronic control(discontinued)) and 1 WP8531246 (Console(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/24/2022
"Replace door ice,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44129
Marie V
Job Details: 10/24/2022
"Cc that unit got frosted all over and stopped cooling. Unit was shut off. Verify all connections , good, verify thermistor, in range. Replaced harness and control. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Painesville, OH 44077
Dan H
Job Details: 10/24/2022
"Installed new right side adjuster, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near LaGrange, OH 44050
David R
Job Details: 10/24/2022
Took temps. Reading 37 FF and -1 FZ. Replaced diffuser. Temp is set at 1 bar. Customer to monitor and adjust as needed. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MGDB850WQ0
Near Avon, OH 44011
Angel
Job Details: 10/24/2022
"Cc that unit was squealing. Confirmed van hear idler pulley rubbing. Took apart unit and found pulley completely torn apart replaced idler pulley, belt and rollers with the dryer repair kit tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Mentor, OH 44060
Dan H
Job Details: 10/24/2022
"Customer complaint of frost build up in freezer section , found freezer section door not sealing, adjusted gasket with heat and petroleum jelly, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW3
Near Olmsted Falls, OH 44138
David R
Job Details: 10/24/2022
"Replaced wash pump. Ran diagnostics, no error codes. Ran test mode, all functions are working correctly. Advised customer of getting rinse aid and how it aids in the drying process. Spray arms are moving properly. Dishes in there are getting wet, good. Advised to use HI temp and heater dry, along with rinse aid. Customer can refer to owners manual if needed. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model JDS9860AAB
Near Westlake, OH 44145
David R
Job Details: 10/24/2022
"Cc unit broil will come on when unit is plugged in. Found stuck relay on control, sending power to element when its not suppose to. Part is NLA. Called techline, reported, part is discontinued.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Parma, OH 44129
Marie V
Job Details: 10/24/2022
"Cc that unit got frosted all over and stopped cooling. Unit was shut off. Verify all connections , good, verify thermistor, in range. Replaced harness and control. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Independence, OH 44131
Marie V
Job Details: 10/24/2022
Cc that the unit is leaking. Confirmed. Found drain clogged. Cleared all out. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Westlake, OH 44145
Angel
Job Details: 10/24/2022
Cc that when washer starts she can hear a metal on metal squeal. Spun the basket by hand and noticed that the wash plate was spinning freely so I took it off and noticed that it was completely stripped causi g it to make loud squeal because it was spinning freely on the shaft. Ordering wash plate. ; ordrng 1 W10752283 (Wash plate)
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Painesville, OH 44077
Dan H
Job Details: 10/24/2022
"Installed new lid, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBLA22KRSS01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 10/24/2022
"Cc unit not coolingFound both sections at room temperature. Compressor is not running, compressor is cold. Checked power to start relay. 0v. Unplugged unit and plugged back in, still 0v. Unit needs control board. ; ordrng 1 WPW10207861 (Control)"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD51EC0HS01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 10/24/2022
"Cc unit not holding temps, need to restart bake cycle.Customer stated both ovens will drop temperature and they will have to restart bake cycle to bring back up to temp. Ran bake test to 250 degrees on both upper and lower ovens. Let cycle, recorded temps. Upper oven reading 242 degrees, lower oven reading 250 degrees. Set calibration +10 on both cavities. Restarted bake test at 250 degrees, let cycle. Recorded temps. After 10 minutes, ovens reading 255 upper and 249 lower. Unit is recycling properly. Unit is working as designed."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Brecksville, OH 44141
Manny
Job Details: 10/24/2022
Replaced LEDs modules opt test ok
We serviced a
GE DISHWASHER
Model CDWT980R30SS
Near Chagrin Falls, OH 44023
Jason N
Job Details: 10/24/2022
"Cc unit not draining Found standing water in bottom of dishwasher. Ran cancel drain out. Pump only lightly humming, no water flow to disposer. Disposer is clear. Unit will need drain pump replaced. ; ordrng 1 WD26X10048 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Manny
Job Details: 10/24/2022
"Cc Ff and FZ doors wont close, confirmed and FZ and right Ff door are cracked open, trying removing and reinstalled doors but still wont close, noticed FZ door liner broken and slides hard to pull, and Ff door hinges are bent and the receiver at the door if warped preventing the door from closing properly, unit will need right ff door, and FZ door , rails and hinges; ordrng 1 W11573371 (Hinge) and 1 W11417064 (Hinge bottom) and 1 WPW10450363 (shim) and 1 WPW10397055 (bracket) and 1 LW10858419 (dor-fip) and 1 LW10858417 (dor-fip) and 1 WPW10397636 (slide) and 1 WPW10397635 (slide)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Jason N
Job Details: 10/24/2022
"Cc unit tripped gfci outlet and then wouldnt stop spinning when plugged into another outletRan extension to non-gfci outlet. Ran diagnostics, found code f5e1 for lid latch failure. Replaced lid latch using misc. truck stock part. Ran auto test cycle, unit started spinning at beginning of cycle. Canceled auto test, started normal wash cycle, unit started spinning at start of cycle. Unit needs main control ; ordrng 1 W11513246 (Main control) and 1 W11481116 (UI), used 1 W11513248 (Lid lock) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS2
Near Painesville, OH 44077
Dan H
Job Details: 10/24/2022
"Installed new bake element, op test good"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, OH 44060
Dan H
Job Details: 10/24/2022
"Installed new timer and knob, op test good"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 10/24/2022
"CC that the u it is dead. Confirmed. Checked power good. Checked the fuses, good. Started a cycle turned on. Let run for several minutes. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/24/2022
"Found latch defective,replace from t/s opt test ok"
We serviced a
KENMORE DRYER
Model 110.76852694
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/24/2022
"Belt broke replace kit from t/s opt test ok ; used 1 4392065 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE REFRIGERATOR
Model CFE28TSHBSS
Near Chagrin Falls, OH 44022
Corina B
Job Details: 10/24/2022
Replaced the fan. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Manny
Job Details: 10/24/2022
"Cc unit its making icemaker, but comes out frosted and sticks together, took temps and -3 in left fz -2 in right fz and 37 in ff, ran diagnostics and no codes, removed ice maker and cubes look over frozen and with frost on them. Checked components and everything checked out can find an issue, set fz to 1 degree higher and advise customer to monitor the unit for the next 72 hours to give time to temps to equalize and for the ice maker to produce enough ice and if its still over frozen to give us a call and well take another look."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/24/2022
Ran calibration pass ran auto test pass ran error code no error working as design
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rocky River, OH 44116
Angel
Job Details: 10/24/2022
Cc that unit is not drying the towels on high heat. Ran unit and took temperatures on back of unit and it was heating all the way to 192* and cycling back on at 159* also tested the low heat and it was heating to 160* and cycling back on at 132* unit is heating and cycling on and off as should explained to customer that it couldve been that the vent was kinked on the back or vent is clogged up and will need to get it cleaned out. Opt test ok.
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Rocky River, OH 44116
David R
Job Details: 10/24/2022
"Cc oven not working, throwing F9 error code. Called techline. Cooling fan malfunctioning and causing switch to throw code. Gave estimate for switch and cooling fan. Customers are busy. Texting customer estimate and to pay online,; ordrng 1 WB26K10012 (Cooling fan) and 1 WB27K10367 (Reed switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS0
Near University Heights, OH 44118
Manny
Job Details: 10/24/2022
"Cc unit not cooling, verified and FZ temps at 44 and Ff at 59, evap has a partial frost pattern, and its hissing at the joint, unit will need a seal system repair. Needs compressor, evap and filter.; ordrng 1 5303918659 (compressor) and 2 WPW10143759 (dryer)s and 1 5303918274 (evaporator kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.94192311
Near Kent, OH 44240
Jason N
Job Details: 10/24/2022
"Cc unit oven is no longer heating Checked elements conditions. All checked good. Ran bake test to 350 degrees. Both elements receiving power, found bake element stopped working after a bit and preheat stalled at 275 degrees. Intermittent relay operation on control board. Unit need control board. Customer declined repair at this time, estimate only. ; ordrng 1 316630003 (Clock control)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HB06
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/24/2022
"Replace control board,opt test ok"
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near Bay Village, OH 44140
Angel
Job Details: 10/24/2022
"Cc that unit shuts off mid cycle. Tried running unit and noticed drain pump sound like something is stuck rattling took off drain pump and noticed it was overheating and there was nothing inside drain pump also noticed that if you open the door drain pump wont stop unit will need latch and drain pump. Customer stated they will try to call GE to fix unit because its only 2 years old. So I charged customer service call and if anything they will contact us.; ordrng 1 WD19X25461 (Drain pump) and 1 WD21X10490 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Solon, OH 44139
Corina B
Job Details: 10/24/2022
Replaced the pump and heater. Found the spray arm full of debris. Cleaned the spray arms. Started a cycle. Opt test ok. Advised cust to scrap the dishes before washing the dishes. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Rocky River, OH 44116
David R
Job Details: 10/24/2022
"Replaced all top rack adjuster parts. Ran diagnostics test, all functions good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KSEB900ESS0
Near Garrettsville, OH 44231
Jason N
Job Details: 10/24/2022
"Cc unit smoked from rear of unit when power turned on Removed paneling to investigate source of smoke. Found main control board burnt, rodent droppings and urine all around board and on board. Main control most likely shorted when power was restored to unit. Unit will need main control replaced. ; ordrng 1 W11099664 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Cleveland, OH 44128
Manny
Job Details: 10/24/2022
"Cc unit not making ice, ran step 57 for icemaker harvest, did not complete, ran step 56 for icemaker fault and unit have E2 for ice maker motor not home. Verify and ice maker motor not running, unit will need ice make replaced.; ordrng 1 W11579560 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chesterland, OH 44026
Dan H
Job Details: 10/24/2022
"Installed new control and user interface, op test good"
We serviced a
FRIGIDAIRE WASHER
Model FAFW3921N0
Near Garfield Heights, OH 44125
Marie V
Job Details: 10/24/2022
"Cc that 3 cycles does not shows spin , confirmed. Unit does not spin on those cycles. Verify unit will need control. Cust will call back if she wants to continue ; ordrng 1 137035251 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cleveland, OH 44106
Marie V
Job Details: 10/24/2022
Replaced compressor. Filled up with r600 54oz. Good frost . Advice cust to allow unit 24 hours before restocking. Op test ok
We serviced a
KENMORE REFRIGERATOR
Model 10659299991
Near Bay Village, OH 44140
Angel
Job Details: 10/24/2022
"Cc that the dispenser is not working and a piece fell off and ff section on the bottom is getting colder. Verified temperatures and freezer was at 4* and ff section at 39* did notice they had a lot of stuff in front of vent keeping all the cold towards the back so I explained to the customer to try to reorganize differently for proper airflow and for the dispenser the fitting for the fill tube broke off will need fitting with line and the bracket for the switch for dispensing water broke will need bracket as well. Gave estimate to customer and stated they will think about it because the unit is old. Charged service call.; ordrng 1 WP2180226 (Bracket) and 1 WP4388152 (Fitting with line), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COOKTOP ELE
Model KCGC506JSS00
Near Chesterland, OH 44026
Dan H
Job Details: 10/24/2022
"Customer complaint that left and right front burner is not lighting, confirmed, found igniters broken, unit needs new igniters ; ordrng 2 W11580024 (Igniter)s"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Garrettsville, OH 44231
Jason N
Job Details: 10/24/2022
"Cc unit not workingFound timer knob spinning on timer shaft. Knob is broken inside and timer shaft is rounded, both will need replaced.; ordrng 1 WE01X24552 (Knob) and 1 WE04X25280 (Timer)"
We serviced a
AMANA RANGE
Model MISSING
Near Cleveland, OH 44120
Manny
Job Details: 10/24/2022
"Replaced igniter, ran bake at 350 opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/24/2022
"Replace pump assembly,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Avon Lake, OH 44012
Angel
Job Details: 10/24/2022
Cc that unit was rattling real loud and now it stopped working and a screw came off. Looked underneath washer and found that the pulley cover came off because the screws were loose and the belt fell out of track causing the unit not to wash or spin. Replaced belt and reinstalled cover properly tested unit and found it needed to be leveled properly from the front so fixed that issue as well explained to the customer the issue. Opt test ok.; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE715H0ES0
Near Seven Hills, OH 44131
Corina B
Job Details: 10/24/2022
"Replaced the bake element. Heated oven to 350*. Opt test ng. Checked the thermal fuse, good Checked the bake and broil 0 volts from the control on or off. 120 volts to the convention element. Will need a new control. Office is to reschedule appointment ; ordrng 1 WPW10340308 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 10/24/2022
"CC that the unit stops at 40 minutes. Ran diag F5e4 Lid Not Opened Between Cycles f0e3 overload. Started a normal cycle, went past 40 minutes. Started a cycle with clothes. Clothes were thrown in covering the washplate. Advised cust to wrap the clothes around the basket. Waited till it was in he final spin. Opt test ok"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near East Cleveland, OH 44112
Corina B
Job Details: 10/24/2022
CC that the back burner does not light. Cust is not letting it spark to light. Advised cust to heat he clicking t light the burner. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Burton, OH 44021
Jason N
Job Details: 10/24/2022
"Cc unit does not balance at spin cycle, keeps adding and draining waterRan diagnostics, found code f7e7 for basket unable to reach to reach target rpm, and f7e5 for shifter fault. Ran auto test cycle, lot of excessive movement in basket. Could not pull washplate to check hub and driveshaft, seized to drive shaft. Ordering washplate, hub and gearcase. ; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS00
Near Shaker Heights, OH 44120
Manny
Job Details: 10/24/2022
"Replaced fan and thermostat, ran bake at 350 opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0W
Near Madison, OH 44057
Dan H
Job Details: 10/24/2022
"Customer complaint that unit is leaking, started normal wash cycle, unit is leaking passed door seal, unit needs new door seal; ordrng 1 W11483553 (Seal)"
We serviced a
WHIRLPOOL STACK W/D
Model LTE5243DT3
Near Cleveland, OH 44114
Marie V
Job Details: 10/24/2022
"Cc unit heats but does not spins. Confirmed. Unit will need new belt and pulley. ; ordrng 1 3394652 (Belt) and 1 WP691366 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/24/2022
"Replace parts,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Strongsville, OH 44136
David R
Job Details: 10/24/2022
"Cc wants to just get unit checked out since we are out here for the dryer. F5E2 error lock, F8E1 low flow water. Ran diagnostics, all the components are working good. Leveled fronts legs slightly up. Unit is good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model PFE28PSKBSS
Near Madison, OH 44057
Jason N
Job Details: 10/24/2022
Cc unit icing up and leaking from freezer section Confirmed ice buildup in freezer bottom. Found defrost drain hole iced over. Cleared ice buildup from freezer and steamed out drain. Ensured good flow through. Op test good.