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Robert A.
WHIRLPOOL REFRIGERATOR WRT318FZDB02 Found frost in frz needs fan kit, installed fan kit, op test ok; used 1 W10916494 (FAN BLADE KIT) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL WASHER MVWB835DW Ran diagnostics, no codes, ran spin, tightened stator, cluch and rotor, ran rinse and spin with load, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL DRYER WED7500GW0 Found door latch weak, replaced, op test ok; used 1 279570 (LATCH) from stock, Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KFIS29BBWH00 Cc buzzong noise in frz, Found ice biuld up on top of evap hitting fan, cleared ice, checked heater function, op test ok; Job Cmpltd,
Robert A.
MAYTAG WALL OVEN MGR6875ADS c upper oven not heating, Hecked ignitor, open, recieving power, replaced, tested upper bake, op test ok; used 1 12400035 (IGNITER5299), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER MDB4949SDZ0 Ran unit high pitch buzz comming from wash motor, checked sump, cleaned, ran unit again, ng, needs sump; ordrng 1 WPW10591570 (SUMP), schdld next appmnt for 7/19 THU !, saved tckt [SdLink\312681a.png],
Robert A.
WHIRLPOOL REFRIGERATOR WRS322FDAM04 Found ice on ceiling of frz, checked door seal, good, checked ice door, cleaned and reset, op test ok; Job Cmpltd,
Corina B.
AMANA RANGE AGR5330BAW3 nstalled clock, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL HOOD WVW51UC6FS0 , Found top schroud dented; ordrng 1 WPW10313840 (UPPER CHINEY), schdld next appmnt for 7/20 FRI ! [**], saved tckt [SdLink\311964a.png], save
Arthur V.
CROSLEY WASHER CAW8350EW2 Found unit with a long fill no fill error. Found no cold water entering machine. Needs water valve ; ordrng 1 W11210463 (WATER VALVE ), schdld next appmnt for 7/18 WED !,
Arthur V.
KITCHENAID REFRIGERATOR KRSC503ESS00 Found auger motor open. Needs motor ; ordrng 1 W11202789 (AUGER MOTOR ), schdld next appmnt for 7/16 MON !, s
Arthur V.
GE MICROWAVE JE2160SF01 ound left side of cabinet pushed in causing fan not to work. Adjusted right side of panel so that unit did not rub against fan blade. Unit op test good, Job Cmpltd,
Arthur V.
KITCHENAID REFRIGERATOR KRSC503ESS01 Cc top part of frz warm, Checked temps, good, checked ice door, good, working as designed, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT314TFDW00 Recovered refrigerant, replaced evap, comp and drier, pulled 28”vac w/pump, watched, good, charged 4.44 oz r134a, unit cooling pressures good, op test ok; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWX655DW0 , Installed bearcase and hub, ran recal, op test ok, Job Cmpltd,
Robert A.
FRIGIDAIRE REFRIGERATOR LGHB2867PFBA Installed seal and ui, ui not lighting, reset connections, ng ui defective need to reorder; ordrng 1 242058231 (UI), schdld next appmnt for 7/17 TUE !,
Jeff M.
WHIRLPOOL REFRIGERATOR WRS325SDHZ The seal on the top of the freezer door is deformed allowing frost to accumulate towards the top of the freezer. Ordering a door customer will give us a call when the door arrives and set up a return date; ordrng 1 LW10913113 (DOOR SS), saved tckt [SdLink\312613a.png],
Jeff M.
MAYTAG REFRIGERATOR MRT118FFFH01 The unit is not cooling I found the start relay clicking. I put a new relay on the unit nothing happened. Then I put the jumper box on the compressor. It tripped the box the compressor is locked need replaced.; ordrng 1 W10843121 (DRYER ) and 1 W11092625 (COMPRESSOR ), schdld next appmnt for 7/18 WED 12-5 [****],
Jeff M.
WHIRLPOOL WASHER WFW85HEFC1 F3e1 water lvl error code I cleared the code and ran a normal cycle. The unit needs a new control n sensor #wfjfx00dpl1; ordrng 1 W11201290 (CONTROL ) and 1 WPW10448876 (PRESSURE SENSOR ), schdld next appmnt for 7/18 WED 12-5, saved tckt [SdLink
Jeff M.
WHIRLPOOL RANGE WEG730H0DS0 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Removed the old compressor and filter dryer. Installed new parts. I put the unit in a 30 inch vacuum let it sit for 20 minutes tested good. Added 5 ounces of Freon. A frost pattern start to occur on the freezer evap. Recommend the customer to wear a solid 24 hours before putting food into the machine; Job Cmpltd,
Arthur V.
MAYTAG WASHER MVWX655DW1 Found nut off of pulley with pulley coming thru shield. Replaced cam kit and shield. Recalibrated. Op test good ; used 1 W10427633 ([Alt for WPW104276), and 1 W10721967 (PULLEY) from stock, Job CmplTD
Arthur V.
AMANA WASHER NTW4516FW1 , Replaced main control. Recalibrated Op test good Took core for return ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR GS6SHAXKS01 Found 120 v to optics no response. Also found fingers on ice maker broken and icemaker needs replaced est= 89.95 sc——115.00 labor.—— 347.41 parts and shipping. Total est = 589.64. Parts needed are 1-4317943. And 1-10297244. And 1-w10757851. Customer does not want repaired ; Job Cmpltd,
Arthur V.
AMANA REFRIGERATOR TR25VW Found ice maker leaking. Needs replaced ; ordrng 1 D7824706Q (ice maker), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $337.72 Check # 6798, schdld next appmnt for 7/18 WED !,
Arthur V.
WHIRLPOOL REFRIGERATOR WRT316SFDM00 Upon arrival unit in a camper up on a step see pics needs compressor and evaporator. Unit on a 14 inch platform Customer will take outside of camper for access due to floor being damaged. Sealed system tech. Extra time ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), schdld next appmnt for 7/18 WED
Robert A.
KITCHENAID REFRIGERATOR KRFC302EBS00 3, Found water dripping from filter head, needs filter head and filter; ordrng 1 EDR4RXD1 (FILTER) and 1 W10861009 (FILTER HEAD), schdld next appmnt for 7/18 WED ! [**],
Robert A.
GE REFRIGERATOR GBSC0HBXFRCC Replaced t stat, cleared evap, op test ok; Job Cmpltd,
Robert A.
MAYTAG DRYER MEDB835DW3 Checked felt bearings, good, ran unit, no noise, checked idler, belt, and rollers, all move free, reassembled unit, ran again, no noise, ran again with load, Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.;, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR MZD2666KEW Frz 20, ff 60, no airflow to ff, found evap frozen, found bi metal open, by-passed , put into forced defrost, heater on, needs bi-metal, replaced, bi-metal, cleared evap, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WP10442411 (THERMOSTAT4393) from stock, JOB COMPLTD
Jeff M.
WHIRLPOOL DRYER WGD8300SW1 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL MICROWAVE UMV1160CW5 , The units control is getting power but not turning on needs a ui n control. If the outter case is covered that is needed to ; ordrng 1 W10917686 (UI) and 1 W11106356 (CONTROL ) and 1 W11256457 (CASE), schdld next appmnt for 7/17 TUE !,
Jeff M.
WHIRLPOOL WASHER WTW7300DW1 , Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
JENN-AIR RANGE PRG3010 Door popped off the hinges unit tested good; Job Cmpltd,
Jeff M.
JENN-AIR REFRIGERATOR JFC2089HEP Customer told me she just wanted a check up to make sure that everything was working properly I did find the condenser was completely covered in a very thick layer of dust. Cleaned the condenser customer did. Unit tested good; Job Cmpltd,
Jeff M.
JENN-AIR DISHWASHER JDB1250AWS The door rubber slider are broken I explained where they will break again she said don’t worry about it. All three service charges are ran on this job;, Job Cmpltd,
Jeff M.
WHIRLPOOL FREEZER WSZ57L18DM01 The units hinge is bent and Damage the inserts for the door. Also the control is getting power but not on. ; ordrng 1 W10812029 (CONTROL ) and 1 WP2261963 (HINGE) and 1 WP2314293 (INSERT ), schdld next appmnt for 7/17 TUE 8-12,
Jeff M.
MAYTAG RANGE MGR6600FW0 F2e1 shorted key pad error. The main control needs replaced ; ordrng 1 W11101577 (CONTROL ), schdld next appmnt for 7/17 TUE 8-12,
Jeff M.
MAYTAG RANGE MGR6600FW0 F2e1 shorted key pad error. The main control needs replaced ; ordrng 1 W11101577 (CONTROL ), schdld next appmnt for 7/17 TUE 8-12,
Jeff M.
WHIRLPOOL REFRIG/SIDE-BY-S GSC25C4EYY03 The unit is not regulating temps in the unit I found that the fridge was between 40-50* the unit has the updated damper control and a temp sensor. The control is needed to optimize the updated parts. ; ordrng 1 W11088499 (CONTROL ), schdld next appmnt for 7/16 MON 8-12,
Gail V.
MAYTAG WASHER MVWX655DW Installed new part unit op tested good. Cust had a new control ; Job Cmpltd,
Jeff M.
WHIRLPOOL DISHWASHER WDT710PAHW1 The washer is not drying on the one hour wash cycle. And mostly the water is just accumulating on the door it is a plastic drum. I explain to the customer that plastic does not retain heat well enough to evaporate moisture. I recommended normal cycle for optimal drying; Job Cmpltd,
Arthur V.
KENMORE REFRIGERATOR 106.8630673 Found compressor locked up. Used test device no good. Needs compressor. Unit is a r12 system. Unit is unrepairable. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , Job Cmpltd,
Arthur V.
MAYTAG WASHER MVWC200XW2 , Found drain pump very noisy and not pumping water. Needs drain pump Replaced with truck stock. Op test good. Recalibrated. Tested unit. Draining now ; used 1 WPW10276397 (PUMP ASM, DRAIN) from stock, Job Cmpltd,
Arthur V.
FRIGIDAIRE REFRIGERATOR FFHT1831QS3 Installed parts per service pointer. Op test good customer to monitor ; Job Cmpltd,
Gail V.
KITCHENAID WALL OVEN KEBK101BSS01 Found unit incoming power mis wired. At transformer no 110 v. But at appliance manager board at p7 should be 110v from red to white but it is 220 v. Talked to Keisha at whp techline to confirm. Cust needs a electrician. Left corner of cabinet pulled loose when removing wall oven. See pics. Cust contractor to repair ; Job Cmpltd,
Arthur V.
WHIRLPOOL DRYER WED7300DW1 Techline Chris file number 7722420902. Ran diagnostics unit had one error 3times f2e1 stuck button on the UI. Ran service test it passed. Per techline increased drying percentage up to 4 from 2. Advised customer to replace crimped vent. Tax exempt customer see pics unit heating well and has decent air flow. ;, Job Cmpltd,
Arthur V.
GE DRYER DHDVH52EF0WW ound unit needs bearing,glides,and belt est= 89.95 sc. 110.00 labor. 159.60 parts. Total est = 384.72. Parts needed are 1-we14m124. And 2- we1m504. And 2- we1m1607 and 1- we12m29. Cust to decide later if repair is wanted ; Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER DUET GHW9150PW0 Found unit needs drain pump. ; ordrng 1 280187 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/17 TUE 8-12,
Robert A.
MAYTAG REFRIGERATOR MFI2665XEM8 Recovered refrigerant, replaced comp, drier and drain tube, pulled 28”vac w/pump, watched, no change, charged 5.5oz r134a, pressures good, unit cooling, op test ok; used 1 TJAF1200 (PROCESS STUB), and 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
Robert A.
WHIRLPOOL WALL OVEN RBD305PVS02 ound upper t stat open, jumped out ran unit, good, replaced t stat, tested again, good, op test ok; used 1 WP9759242 (THERMST-FIX68.79) from stock, Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KRMF706ESS01 Found auger motor intermittently humming, needs auger motor; ordrng 1 W10822606 (MOTOR) and 1 WP2198628 (SEAL), schdld next appmnt for 7/17 TUE !,
Robert A.
WHIRLPOOL WASHER WTW8600YW0 Cc lid falls, noise in spin, checked lid, needs hinges, ran diagnostics, no codes, bearings loud, needs bearing kit; ordrng 1 W10435302 (BEARING KIT) and 1 WPW10358931 (L HINGE) and 1 WPW10358932 (R HINGE), schdld next appmnt for 7/17 TUE ! [**],
Robert A.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found frz door not sealing, closers weak, not pulling in door needs rails; ordrng 2 WPW10120018 (SLIDER13224)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock,dchd Wed
Robert A.
MAYTAG WASHER MVWB766FW0 Cc no hot water, tested valves, no hot water, valve buzzing, needs valve, Ran diagnostics, long fill, tep sensor fault, needs valve; ordrng 1 W11165546 (VALVE), schdld next appmnt for 7/16 MON !,
Robert A.
FRIGIDAIRE WASHER FAFW3001LW2 Replaced control, op test okPlease bill out; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Chad P.
MAYTAG WASHER MVWB755DW0 , Found latch assy failing to lock. Needs latch assy replaced. ; ordrng 1 W10810403 (LATCH ), schdld next appmnt for 7/16 MON 2-5,
Chad P.
KITCHENAID REFRIGERATOR KSC24C8EYP02 ycled I.m. Little to no water going to ice maker. Removed filter no change. Closed and opened water shut off. No change. Needs valves replaced. ; ordrng 1 WPW10238100 (VALVE, PRIMARY) and 1 WPW10341320 (VALVE ASSY), schdld next appmnt for 7/23 MON
Chad P.
WHIRLPOOL DISHWASHER WDT710PAYM2 Found unit stored fault for no heat. Ran service test mode. Wash motor checks good. Heat is working. Removed door panel and inspected control. Checks good. Advised to use as normal. If issues return please contact the office back for service. ; Job Cmpltd,
Chad P.
KITCHENAID REFRIGERATOR KRFC300EWH01 Installed Compressor and Drier, charged up unit, op test ok; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR IX5HHEXWS05 Goo was caused by spilled food. Also, Icemaker not working. 120v to unit. Jumped t to h. Not running, will need new Icemaker. Customer does not want to fix at this time. Paid sc, good for 30 days. ;
Brian B.
KITCHENAID REFRIGERATOR KBFS20EVMS13 Door still not closing good. Side rails are sticking. Will need new side rails. Office to order parts.; ordrng 2 WP13055901 (SLIDES)s, schdld next appmnt for 7/18 WED 11-2,
Brian B.
MAYTAG REFRIGERATOR MSD2274VEM00 Machine is a refrigerator. Checked temps. 5 frz, 39 ff.. CC Icemaker not working.try to jump started didnt spin,check for 120v. 120v at Icemaker. Replaced from t/s. Cycled and filled. Opntest ok. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRT318FZDB ridge was missing all parts listed,office to order ; ordrng 1 W10838316 (HANDLE COVER ) and 1 W11026307 (HINGE PIN ) and 1 W11169703 (SHIM) and 1 WP2213363 (COVER) and 1 WP2261963 (TOP HINGE ) and 3 WP489357 (SCREW)s and 2 WP489467 (WASHER )s and 1 WP489497 (SCREW) and 3 WPW10520305 (BOTTOM PLUG)s, schdld next appmnt for 7/16 MON !,
Jeff M.
WHIRLPOOL RANGE WFG515S0EB1 The fronts left and right burner or not igniting properly the burner head is needed; ordrng 2 WPW10515455 (BURNER HEAD )s, schdld next appmnt for 7/16 MON 12-5,
Jeff M.
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 he door is not sealing correctly to the cabinet I tryed shaping the seal didn’t work needs a new seal ; ordrng 1 W10571967 (gasket-fip), schdld next appmnt for 7/16 MON 8-12,
Jeff M.
GE WASHER GTWS8655D0MC Customer is using too much soap I recommended for her to use only 2 tablespoons of soap and 2 tablespoons of softener also recommend for the customer start using the sanitize cycle along with white vinegar only as a clean washer cycle since this machine does not have a clean washer cycle it does have automated dispensers I did turn them all down to the minimum they were at their maximum. Unit tested good
Jeff M.
WHIRLPOOL WASHER WTW8800YW0 The bearings has failed water has gotten to the motor. EST only; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension) and 1 WPW10178988 (SENSOR ) and 1 WPW10419333 (STATOR ),
Jeff M.
WHIRLPOOL DRYER Door catch was broken customer had part, Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WTW8040DW0 Replaced door lock. Recalibrated. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Arthur V.
KENMORE WASHER DUET 110.88752793 Found unit needs timer. Timer not advancing. Est = 79.95 sc. 98.00 labor. 165.05 parts and shipping. Total est= 367.01. Part needed is 1- wp3952379. Customer does not want repaired. ; Job Cmpltd,
Arthur V.
WHIRLPOOL DRYER GEW9250PLG Replaced main control. Op test good. Took core for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL OTR MICROWAVE WMH53520AW1 Replaced door switch assy. Op test good ; used 1 W10450407 (HARNS-WIRE job compltd
Gail V.
WHIRLPOOL REFRIGERATOR WRT316SFDM0 , Recovered refrigerant, replaced evap and drier, pulled 28”vac w/pump, watched, good, charged 4.27oz r134a, pressures good, unit cooling, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT316SFDM0 , Recovered refrigerant, replaced evap and drier, pulled 28”vac w/pump, watched, good, charged 4.27oz r134a, pressures good, unit cooling, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Installed rails, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT780SAEM2 Cc film on dishes, diagnostics, no codes, watched cycle, still soap in unit, ,suggest use less soap, 2 run hot water in sink before starting unit, use rinse aid, and run a cleaned through unitNo codes at end of cycle, op test o’; Job Cmpltd,
Brian B.
GE DRYER GTDP740GD0WW Dryer not heating. Igniter coming on , but not tripping flame switch. Could be a weak Ignitor or flame switch. Will need both parts. Office to order parts; ordrng 1 WE4M449 (IGNITOR) and 1 WE4X448 (FLAME SENSOR), schdld next appmnt for 7/17 TUE !,
Brian B.
UNKNOWN DISHWASHER HDA3740G02SA Found no power coming to dishwasher also drain was clog told customer need an electrician ; Job Cmpltd,
Brian B.
WHIRLPOOL RANGE RF364PXKQ Replaced listed parts. Tested unit. Op test ok.; Job Cmpltd,
Brian B.
WHIRLPOOL RANGE RF364PXKQ , Replaced listed parts. Tested unit. Op test ok.; Job Cmpltd,
Brian B.
AMANA WASHER NTW4605EW0 7/10/18 11:31: BJ there 7/10 TUE, 10:28 to 11:27, Water not draining. 120v to pump, pump humming. Will need new pump. Replaced from t/s. Ran auto test. Op test ok. Machine in basement . No water mat nessassary. Cement floor.; used 1 WPW10661045 (PUMP-WATER) from stock, , Job Cmpltd,
Brian B.
WHIRLPOOL WASHER WTW8800YW0 CC of water leaking. Ran test cycle. Found water overflowing dispensers when filling. Will need new water valve. Office to order part.; ordrng 1 W10853723 (LOG VALVE), schdld next appmnt for 7/16 MON !,
Chad P.
WHIRLPOOL DISHWASHER KUDS40FVSS3 Installed disp. Ran unit 3x to rinse it out. Advised to use as normal. Op test ok. ;
Chad P.
WHIRLPOOL REFRIGERATOR WRB322DMBW00 Cc that unit is not making ice. Bar found up. Set bar down and let I.m. Cycle. Small amount of water to ice maker. Closed and opened valve and cycled ice maker again. Water flow not checks good. Op test ok. ; Job Cmpltd,
Chad P.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found gap in upper door gasket. Cleared ice and steamed and conformed gasket. Advised to leave closed for the next 30 min. Op test ok. ; Job Cmpltd,
Chad P.
JENN-AIR REFRIGERATOR JFFCC72EFS00 , Found freezer evap fan making a high pitch noise. Fan needs replaced. ; ordrng 1 W10865318 (FREEZER FAN), schdld next appmnt for 7/18 WED
Chad P.
MAYTAG RANGE MGS8880DS Documented cleaning issues. Ran bake at 350 and let cycle. Unit about 6-7 degrees to low. Calibrated oven temp. Op test ok. ; Job Cmpltd,
Brian M.
WRS526SIAE Whirlpool Refrigerator Cc that unit is still freezing food Found Diffuser stuck open Needs diffuser replaced
Dan H.
KSRV22FVSS04 Kitchenaid Refrigerator Installed new evaporator fan motor, op test good
Chad P.
JENN-AIR ELEC SLIDE-IN JES9860CAB01 Found switch not sending power out to element. Needs switch replaced. ; ordrng 1 WP74011489 (SWITCH), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cschdld next appmnt for 7/17 TUE 9-1
Brian M.
GB2FHDXWQ02 Whirlpool Refrigerator Cc that unit is not cooling Found unit running and normal temps ff38 Fr 15Put unit into force defrost found 3.9 amps on defrost Unit needs control replaced Replaced using truck stock Steamed out ice OP TEST OK
Corey L.
WMH31017FS-0 Microwave Whirlpool Customer complaint light will not shut off under unit, confirmed stovetop light not responding to selections, unit needs a control; ordrng 1 W10892389 (cntrl-elec)
Dan H.
GI15NDXXS1 Whirlpool Icemaker Customer complaint that unit is not making ice properly after cleaning, unit ejected ice when tech arrived, unit made another sheet of ice and ejected 30 minutes after tech arrived, unit is operating as designed
Macaulay G.
Amana Dryer Tested dryer, found blower wheel rubbing against filter duct outlet. Repaired duct, blower wheel is warped, office to order blower wheel. ordrng 1 WP694089 (wheel)
Chad P.
KITCHENAID REFRIGERATOR KFIS29PBMS00 Defrosted evap and installed fan and harness assy. Op test ok. ; Job Cmpltd,
Brian B.
WHIRLPOOL DRYER WED75HEFW1 Dryer control panel not responding. Checked vol on control per tech sheet. 120, 12, and 5v for UI. Panel not lighting up. Will need new control panel. Also, found foil vent full of water. Advised customer that she will need a contractor to repair vent.. office to order part.; ordrng 1 W10919207 (PANEL), schdld next appmnt for 7/18 WED !,
Brian B.
WHIRLPOOL WASHER WTW5000DW1 , Ran entitlement, verified pop. When plugged in, drain pump starts running. Held in start pad to clear cycle. Ran diag, f0e2 code, oversuds. Cleared code, ran calibration, auto test and drain and spin. Op test ok.; Job Cmpltd,
Brian B.
ELECTROLUX DRYER EFME617SIW0 Found machine making vibrating noises . Removed top and front. Blower housing clogged with lint. Cleaned out machine. Shortened foil vent on back of dryer. Op test ok. Advised customer that vent should be rigid metal.; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR GI7FVCXXY00 Fan motor sent has a harness connected that is not the harness in the ice housing. Removed motor and spliced in to existing harness. Also, found broken mullion rail. Office to order part. Will r/s customer. Customer needs first appt if poss.; ordrng 1 WP12722815AP (MULLION ), schdld next appmnt for 7/18 WED 8-11,
Brian B.
KITCHEN KING WASH/DRY STACK 41761712510 Machine will not start. Tech has never worked on this brand machine, made by Electrolux. Called TL. Worked with TL for 2 hrs checking voltages and resistance values. In the end they said it was a communication issue between boards and to replace all boards. Will give est. they do not want to repair at this time. Bill for SC. Do not Order parts at this time.; Job Cmpltd, saved tckt [SdLink\312865a.png],
Brian B.
KITCHENAID WALL OVEN KEBC107KBL0 Found burning on main board and failed door latch switch. Main board is NLA. Advised customer. Cannot repair. Paid SC. Labor to install parts should customer find parts is $149.00.; , Job Cmpltd,
Chad P.
WHIRLPOOL REFRIGERATOR KRFC604FSS00 Found fill tub heater wire broken. Also, I.m. Tray cracked. Needs both replaced. ; ordrng 1 W10898228 (ICE MAKER) and 1 W11230096 (FILL TUBE), saved tckt [SdLink\312667a.png], O-emld tckt [SdLink
Corey L.
WMH31017FS0 Whirlpool Microwave Customer complaint panel broke, confirmed found display panel cracked and broke at clip, needs new panel, ordrng 1 W10889327 (panl-cntrl 164.39)
Corina B.
GTD45EASJ1WS GE Dryer CC that the unit does not start. Found the belt is broken. Will need a new belt. Called SM to order part. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. ; ordrng 1 WE12M29 (BELT 3647
Macaulay G.
WRB322DMBM00 Whirlpool Refrigerator Installed damper control in refrigerator. Tested operation, damper running properly, not too loud
Chad P.
WHIRLPOOL WASHER WFW95HEXW1 Found MCU failed. No powered rotations on basket. Needs MCU replaced. Cust requests last call of the day for appt please. They will be out of town. Please place on cancelation list. ; ordrng 1 WPW10374126 (MCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/19 THU 2-5, O-
Chad P.
WHIRLPOOL OTR MICROWAVE WMH32519FZ0 , Installed harness. Op test no good. Unit not heating and making a weird ticking noise after being run and even when unplugged. Needs mag cap and diode replaced. ; ordrng 1 W10850446 (CAPACITOR ) and 1 W10886077 (DIODE) and 1 WPW10693025 (MAGNETRON ), schdld next appmnt for 7/19 THU 8-11 [**],
Chad P.
WHIRLPOOL REFRIGERATOR WRT311FZDM00 Found ice still forming on the top of the freezer. Seals checks good. Service pointer for this issue. Needs service kit. ; ordrng 1 W10916494 (KIT), schdld next appmnt for 7/19 THU 10-1,
Corey L.
WRT541SZDM00 Whirlpool Refrigerator Customer complaint frost in the freezer, lots of frost in the freezer, door seals are good and tight, door needs pushed to shut because of the floor adjustments maxed out, customer has barely any food in freezer, advised to clear freezer shut down unit for several hours until frost melts throughout;
Dan H.
KDRP407HSS4 Kitchenaid Range , Customer complaint of burning plastic smell and display went out, found relay on control board burned, unit needs new control, part is no longer available ; ordrng 1 4452444 (CNTRL)
Holly B.
MGDX655DW2 Maytag Dryer Repaired dryer door catch, was off center. Ran dryer, working properly.
Chad P.
WHIRLPOOL OTR MICROWAVE WMH32519FZ0 Installed harness. Op test no good. Unit not heating and making a weird ticking noise after being run and even when unplugged. Needs mag cap and diode replaced. ; ordrng 1 W10850446 (CAPACITOR ) and 1 W10886077 (DIODE) and 1 WPW10693025 (MAGNETRON ), schdld next appmnt for 7/19 THU 8-11 [**]
Chad P.
WHIRLPOOL REFRIGERATOr WRT311FZDM00 Found ice still forming on the top of the freezer. Seals checks good. Service pointer for this issue. Needs service kit. ; ordrng 1 W10916494 (KIT), schdld next appmnt for 7/19 THU 10-1,
Chad P.
KITCHENAID REFRIGERATOR KRFC704FBS00 Installed ice maker and gasket. Op test ok. ; Job Cmpltd,
Chad P.
KITCHENAID REFRIGERATOR KFIS29PBMS00 Defrosted evap and installed fan and harness assy. Op test ok. ; Job Cmpltd,
Brian M.
GTDP220EF1WW GE Dryer Installed switch and fuse OP TEST OK
Chad P.
MAYTAG FREEZER MRT118FFFH00 Found freezer around 35. Ff okay. Coome checks good. Fans and lights good. Ice ball on evap. Needs evap and drier replaced. Cfc tech only. Big job 3 job counts. ; ordrng 1 W10836706 (EVAP ) and 1 W10843121 (DRIER ), schdld next appmnt for 7/19 THU 2-5 [***],
Macaulay G.
WDT720PADB1 Whirlpool Dishwasher Replaced sump assembly in dishwasher. Tested dishwasher, operating properly
Chad P.
WHIRLPOOL DISHWASHER KDFE104DSS5 Installed sump. Op test ok. ; Job Cmpltd,
Chad P.
WHIRLPOOL RANGE WFE520S0SS0 Installed burner. Op test ok. ; Job Cmpltd,
Chad P.
WHIRLPOOL DRYER Found idler seizing. Needs replaced. T.s. Previously used. Need to order; ordrng 1 279640 (pulley,idler), schdld next appmnt for 7/20 FRI 9-12,
Brian M.
WRT311FZDT01 Whirlpool Refrigerator Installed fan kit Sealed liner OP TEST OK
Corey L.
GDF520PGD4CC Dishwasher GE String attaching door to spring fell off pulley on the left side, corrected, op test good
Corey L.
CWG3600AAB Whirlpool Wall Oven Customer complaint oven has f codes and beeps, could not locate mdl ser., tested all functions and canceled them without any error codes, customer said it happened after a power outage but 5e last two times used it did not alarm, unable to duplicate problem, unit is operating as designed
Corina B.
WED49STBW1 Whirlpool Dryer CC that the unit squeaks when it’s running. Ran a load of towels that were wet for 15 minutes. Could. To duplicate the problem. Optest ok. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent.
Chad P.
WHIRLPOOL DRYER WED9400SW2 Found idler seizing. Needs replaced. T.s. Previously used. Need to order; ordrng 1 279640 (pulley,idler), Cllctd $97.15 CC Ref # 1167871376, schdld next appmnt for 7/20 FRI 9-12,
Corina B.
WRX735SDBM04 Whirlpool Refrigerator CC that there is a loud noise. Found the fz fan is blocked with ice. Found the RT hand side ice up. Let unit run for 15 minutes checked frost pattern, frost pattern on the RT hand side. Will need an evaporate and filter. Cust does not want to repair at this time
Dan H.
NED4655EW1 Amana Dryer Customer complaint that unit is taking a long time to dry clothes, started normal dry cycle, unit heated, good air flow outside, found excessive lint under outside vent, outside vent was possibly clogged prior to techs arrival, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
Dan H.
FFHS2611PFEA Frigidaire Refrigerator Installed new control , op test good
Macaulay G.
WED4815EW1 Whirlpool Dryer Tested electrical components on dryer, all tested ok, no wires grounded to cabinet. Power cord has damage at plug end. Physical damage to cabinet. Office to order cabinet.; ordrng 1 8533643 (cabinet),
Macaulay G.
WTW4816FW2 Whirlpool Washer Tested operation of washer, no wires grounded to cabinet, operating properly. Only damage is physical to cabinet. Office to order cabinet.; ordrng 1 W10596395 (cabinet)
Chad P.
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Ran entitlement for pop. Installed led. Op test no good. Same issue. All switches check good. Dis connected deli control. No change. Reset power again. No change. Disconnected upper LEDs. No change. Wiring checks good. Needs main control and power supply control replaced. ; ordrng 1 W10830278 (POWER SUPPLY BOARD ) and 1 W10843055 (CONTROL BOARD ), schdld next appmnt for 7/19
Chad P.
WHIRLPOOL DISHWASHER MDB4949SDZ0 Arrived to find unit running for over 30 min. No leaks. Cust said water was very sudsy. No suds in unit and no rinse aid being used. Advised on soap usage and brands. Tables are best. Advised to use as normal. Op test ok. ; Job Cmpltd,
Chad P.
MAYTAG REFRIGERATOR MFF2558KEW Cp Found leak on line running through drip pan, evaporator not needed, replaced line, held 28” vacuum for 15 minutes, put 5oz of r134a, evap had good frost pattern, op test good; Job Cmpltd,
Macaulay G.
MED5500FW0 Maytag Dryer Tested thermistors. All tested within range. All thermostats are working properly, otherwise, it would not heat. control board. File # 7722454095.; ordrng 1 W10875487 (cntrl-elec)
Brian B.
KITCHENAID DISHWASHER JDB1105AWS2 Replaced control panel. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
Brian M.
KSSS48QDX05 Kitchenaid Refrigerator Installed motor Turned unit on frost pattern showed on evap OP TEST OK
Corey L.
WFG540H0ES1 Whirlpool Range Customer complaint display was blinking and not staying on, display was on when tech arrived, all functions are operational, customer stated a week ago her husband moved the unit back closer to wall and it started working, found neutral wire barely making contact at the control, reinstalled wire clip to harness, op test good
Corey L.
WRS325FDAM04 Whirlpool Refrigerator Installed new parts, op test good; Job Cmpltd
Corina B.
WDT780SAEM1 Kitchenaid Dishwasher CC that the unit only runs on one wash, doesn’t dry or heat ran diag f7e1 no heat, f6e4 float switch. Checked the heater, good. Float switch good. Pump and and motor, good. Started a normal wash did not start, started a 1 hr wash unit ran only the top spray arm. Will need a main control and pump and motor. Called SM to order parts; ordrng 1 W10854221 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)
Corina B.
WFG320M0BS3 Whirlpool Range CC that the glass in the door shattered. Glass in door is shattered ordrng 1 W11176456 (GLASS DOOR) and 1 WPW10481433 (nameplate)
Dan H.
ETW4400SQ0 Estate Washer Customer complaint of loud banging noise during spin cycle, found suspension spring broken, ordering new springs; ordrng 3 WP63907 (spring)s and 1 WPW10250667 (spring)
Dan H.
KBFC42FTS04 Kitchenaid Refrigerator Customer complaint that unit is leaking, found ice build up on freezer section floor common with evaporator drain tube blockage, unit will need evaporator drain tube cleared, cleared drain tube, op test good
Macaulay G.
JGB920SEF2SS GE Range Oven is taking taking too long to ignite and often not lighting. Found the igniter was not glowing hot enough. Replaced igniter from truck stock. All tested ok.; used 1 12400035 (IGNITER)
Brian B.
WHIRLPOOL WASHER WFW94HEXW2 Found fill fitting from dispenser to tub not installed all the way. Removed dispenser and boot, reinstalled fitting. Ran test cycle. Op test ok.; Job Cmpltd,
Brian B.
WHIRLPOOL DRYER MED5500FW0 , Machine not starting. Per tech sheet, line voltage at term block, 240v. Ohmed out motor circuit from board. 2.5 ohms, correct. Will need new control board. Customer will call Maytag to see if they will cover part. Paid ser call, good for 30 days. Do not order part.; , Job Cmpltd,
Brian M.
MVWC200XW1 Maytag Washer Cc that unit does not spin out well Ran auto test everything is functioning as intended Ran calibration test Ran drain and spin Unit seems to be functioning
Corina B.
MGDC215EW2 Maytag Dryer Replaced the belt. Optest ok.
Corina B.
RSD369-UW Caloric Range CC that the oven heats to 600* and does not turn off. Will need a new oven control. Called SM to look up part can not find it in look up. Part nla.Y0063791 (OVEN CONTROL)
Dan H.
KDTE104ESS2 Kitchenaid Dishwasher Customer complaint that buttons on user interface are not working, confirmed, installed new control and user interface , op test good
Macaulay G.
Maytag Washer Found lid is shattered, also will need the lid frame. Office to order lid and grey lid frame. Set down mitigation mat.; ordrng 1 W10885622 (lid) and 1 W10912346 (frame)
Brian B.
FRIGIDAIRE REFRIGERATOR FSC23R5DSB6 Found compressor not running. Checked voltage, no voltage from main board. Hooked test cord up to compressor. Compressor not starting, failed compressor. Will give est. customer will call ins co . Paid sc. did not repair. Do not order parts; Job Cmpltd,
Brian M.
MEDC200XW1 Whirlpool Dryer Cc that unit does not heat Unit is getting proper voltage and all fuse and thermal cutoffs are in range Unit started to heat after messing with the timer Needs timer replace ; ordrng 1 W10894766 (timer)
Corina B.
GI6FARXXF05 Whirlpool Refrigerator Replaced the parts listed. Silicone the fz frame. Optest ok.
Dan H.
KSC24C8EYB02 Kitchenaid Refrigerator Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890087, 1 W10890099, and 1 W10890100
Brian M.
DFE29JSDGSS GE Refrigerator Cc of freezing Fr 0 ff 36Ran multiple test ff thermistor and temp readings Unit is working fine Adjusted ui temps a little higher
Corey L.
FFHS2622MSU Frigidaire Refrigerator Customer complaint ice not being made, cycled ice maker, ice maker did not call for water, solenoids ohmed out, unit needs new ice maker; ordrng 1 241798224 (ice maker 107.04)
Corina B.
MHW3505FW0 Whirlpool Washer CC that f3e1 comes up not all the time. Ran diag F3e1 WATER LEVEL SYSTEM ERROR. Checked the hose, good. Air gap good. Will need a new control. Called SM to order part. Cust does not want to repair
Macaulay G.
WED8500DC4 Whirlpool Dryer Customers complaint was of water leaking from the front of the dryer. Found that when the steam setting is on, the water hits the front door. This is due to the customer only having a few items of clothing in when the steam setting is on. Advised the customer to put in more clothes to catch the steam. This information is not in the owners manual.; Job Cmpltd
Brian B.
WHIRLPOOL REFRIGERATOR WRT318FZDW02 Replaced broken fill tube from kit. Optest ok.; Job Cmpltd,
Brian B.
MAYTAG DISHWASHER/B-IN MDB7759AWS1 CC that some pads and lights not working on panel. Removed panel. Found open thermal fuse and burning on control. Will need control and fuse. Customer did not want to repair. Do not order parts.paid sc, good for 30 days.; Job Cmpltd,
Brian B.
WHIRLPOOL DRYER WED5000DW2 Replaced torn gasket ,opt test ok ; Job Cmpltd,
Corey L.
KDTE234GPS0 Kitchenaid Dishwasher Customer complaint upper arm keeps falling off and whirlpool already sent another arm but that one falls off as well, confirmed upper rinse arm barely sets there, unit needs feed tube; ordrng 1 WPW10340745 (tube-feed)
Corina B.
WCG97US6DS00 Whirlpool Cooktop
Macaulay G.
KRMF706EBS01 Kitchenaid Refrigerator Found that door switch was stuck and causing lights to stay off. Removed ice from switch. All tested ok
Macaulay G.
KFIS29PBMS02 Kitchenaid Refrigerator Spoke to Sterling from tech line, tested thermistors in FF and FZ sections. Thermistor is FZ section reading 9000 ohms, should be 20,000 ohms at the 20 degrees in the FZ compartment. Office to order FZ thermistor. Set down water mitigation mat.; ordrng 1 W10316760 (thermistor),
Jeff M.
WHIRLPOOL DRYER DDE0580GBLWH Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRB322DMBW00 , Fridge was pushed all into the wall in the condenser was covered in lint; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRS571CIHZ00 Customer is now having an issue with the temperature the fridge shutting off for 6 to 8 hours at a time there’s also a Nick in the handle and the back air duct is warped; ordrng 1 W10260378 (duct-air) and 1 W11035841 (CONTROL ) and 1 W11163764 (HANDLE ),
Jeff M.
KITCHENAID DISHWASHER KUDS30FXSS9 Installed new part unit op tested failed. I took the pump back out reinstalled it a second time it was leaking on both occasions. Bottom of the pump is damaged it is leaking; ordrng 1 WPW10780877 (PUMP), schdld next appmnt for 7/19 THU !,
Jeff M.
WHIRLPOOL WASHER WTW8000DW Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL RANGE WEE730H0DS0 Installed new part unit op tested good ; Job Cmpltd,
Arthur V.
WHIRLPOOL FREEZER WZF34X16DW04 Found unit not cooling. Installed bullet valve unit in a vacume. Added r134a unit came out of vacuum. Needs evaporator,compressor,drier filter extra time. Sealed system tech ; ordrng 1 W10507884 (compressor) and 1 W10858281 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/20 FRI ! [***],
Arthur V.
AMANA WASHER NTW4516FW1 Found control erratic final spin light flashing like a strobe light. Needs control ; ordrng 1 W11124710 (CONTROL ), schdld next appmnt for 7/19
Arthur V.
CROSLEY WASHER CAW8350EW2 Found unit with a long fill no fill error. Found no cold water entering machine. Needs water valve ; ordrng 1 W11210463 (WATER VALVE ), schdld next
Brian M.
NED4655EW1 Amana Dryer Installed timer OP TEST OK
Corey L.
WDT730PAHZ0 Whirlpool Dishwasher Installed pump and motor assembly, op test good
Corina B.
WRX735SDBM00 Whirlpool Refrigerator CC that there is ice build up around the dispenser. Found the gasket to the im was twisted. Reclined the gasket. Checked the gaskets, good. Checked the flap, closing properly. Optest ok
Macaulay G.
WRF767SDHZ00 Whirlpool Refrigerator Replaced user interface in refrigerator. Lights now working properly on interface.
Macaulay G.
MFT2776DEM02 Maytag Refrigerator Fresh food evaporator is not defrosting properly. Replaced thermistor with W10902214, from truck stock, as advised by Whirlpool Tech Line. Used steamer to defrost evaporator. All tested ok.; used 1 W10902214 (THERMISTOR)
Robert A.
KITCHENAID REFRIGERATOR KRSC503ESS01 Cc top part of frz warm, Checked temps, good, checked ice door, good, working as designed, op test ok; Job Cmpltd,
Brian M.
WRS321SDHZ01 Whirlpool Refrigerator Cc of noise Found noise coming from evapNormal sounds Showed customer the page about new noisesOP TEST OK
Corey L.
WED4800BQ1 Whirlpool Dryer Customer complaint when a cycle is about over the dryer doesn’t work again until breaker is reset, power to the unit is good, thermostats on the unit and the element passed, customer is using a foil style vent, advised customer this is a fire hazard and should be replaced with a semisolid or solid rigid metal vent, advised customer to get an electrician to look at the breaker, customer requested tech switch the door around to open the opposite way, quoted, ok, reversed Door
Corina B.
WRF560SEYM05 Whirlpool Refrigerator CC that the ice cubes are coming out hollow. Found a saddle valve. Advised the cust to replace the saddle valve with an inline valve. Cycled the im, water barely going into the Im. Will need a new water valve. Called SM to order part. ; ordrng 1 WPW10238100 (valve-inlt),
Dan H.
106.70934901 Kenmore Refrigerator Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 9 degrees, evaporator fan is not running. Compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan motor is recieving 120vac, unit needs new evaporator fan motor, installed new fan motor, op test good ; used 1 WP2315539 (MOTOR-EVAP 69.64)
Brian M.
PAVT234AWW Maytag Washer Cc that unit will not spin Found brake locked up Needs transmission and thrush kit Customer does not want to repair
Dan H.
WMH53520CS6 Whirlpool Microwave Customer complaint of open/close door error code and now nothing is working, confirmed, found fuse open, installed new cams and switches and fuse, op test good ; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
Corina B.
LSB6400LW1 Whirlpool Washer Timer is in pieces. Took pic. ; ordrng 1 WP8541270 (timer)
Brian M.
WRF555SDFZ Whirlpool Refrigerator Cc that ui is not working Found 14v dc between green and black and red and black wires Unit getting power Needs Ui replaced ; ordrng 1 WPW10337911 (cntrl-elec)
Macaulay G.
NTW4516FW2 Whirlpool Washer Found leak at gearcase. Office to order gearcase assembly.; ordrng 1 W11035749 (gearcase)
Corey L.
WRT318FZDW02 Whirlpool Refrigerator Installed new control, op test good
Dan H.
FFHT2131QE0 Frigidaire Refrigerator Installed new evaporator fan motor , op test good
Dan H.
WDT730PAHZ0 Whirlpool dishwasher Customer complaint that unit is not working, started normal wash cycle, unit did not fill, found water supply valve closed, opened valve unit filled and began washing, op test good
Arthur V.
KITCHENAID REFRIGERATOR KRSC503ESS00 Found auger motor open. Needs motor ; ordrng 1 W11202789 (AUGER MOTOR ), schdld next appmnt for 7/16 MON !,
Arthur V.
GE MICROWAVE JE2160SF01 Found left side of cabinet pushed in causing fan not to work. Adjusted right side of panel so that unit did not rub against fan blade. Unit op test good ; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT314TFDW00 Recovered refrigerant, replaced evap, comp and drier, pulled 28”vac w/pump, watched, good, charged 4.44 oz r134a, unit cooling pressures good, op test ok; Job Cmpltd,
Brian M.
FFHS2322MBLA Frigidaire Refrigerator Cc that fridge temps are high Found fridge showing error HI on ui Found frost on back side of freezer Unit needs defrosted to see what’s going on Air flow restriction
Corey L.
HTDX100ED6WW Hot Point Dryer Installed timer control and knob, op test good; Job Cmpltd
Corey L.
GDF520PGD4CC GE Dishwasher Installed new control, op test good