We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Cleveland, OH 44109
Dan H
Job Details: 07/12/2021
"Installed new fresh food section evaporator fan cover, op test good"
We serviced a
MAYTAG WASHER
Model MHWE300VF00
Near Cleveland, OH 44108
Corina B
Job Details: 07/12/2021
CC that there is a loud noise in a spin cycle. Confirmed. Rotated the drum found the bearings are worn. Will need a tub and drum. Front of the tub is nla. ; ordrng 1 WPW10040480 (Basket) and 1 W10004180 (Tub)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Cleveland Heights, OH 44121
Corina B
Job Details: 07/12/2021
"Replaced the inner door, spray arm and gasket. Started a normal cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Bay Village, OH 44140
Marie V
Job Details: 07/12/2021
"Replace UI and Latch, tested unit. Stared normal cycle. Pass. Ran calibration, pass. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PEDE
Near Painesville, OH 44077
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Icemaker
We serviced a
GE REFRIGERATOR
Model PFSF6PKXCWW
Near Strongsville, OH 44136
David R
Job Details: 07/12/2021
"New shelf different style, probably updated but fits Found standing water on bottom of FF section again. Cannot tell if its residue water from last visit. Does not seem like it came from drain area. Customer wants another tech to inspect. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44135
David R
Job Details: 07/12/2021
Replaced thermistor and diffuser. Turned temp down to 2 bars. Good. Give 24 hours for temp change
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Perry, OH 44081
Joe O
Job Details: 07/12/2021
"Cc: oven not working, blank displayFound terminal block shorted out. Needs terminal block repair kit. Installed terminal block kit. Ran test bake. Op test ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Cleveland, OH 44109
David R
Job Details: 07/12/2021
"Cc unit making noise, said sounds like ball bearings moving around. Took off wash plate. Found coins underneath. Ran a spin cycle. No out of the ordinary noises. Cancelled. Ran a normal cycle with load inside. Right now no out of the ordinary noises, everything sounds normal. Ran cycle for 15 mins. Good. Let customer hear. All normal sounds. High and low spin, good. Agitating fast and slow, good. Normal. Ran the whole delicate cycle. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44111
David R
Job Details: 07/12/2021
Adjusted right door. Only door that can be adjusted up and down. Door handles can not be adjusted. Unit is good. Refer to owners manual if needed.
We serviced a
MAYTAG DRYER
Model MEDX550XW0
Near South Euclid, OH 44121
Jason N
Job Details: 07/12/2021
"Installed heater element. Ran dryer op test, good heat and airflow. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/12/2021
The unit is getting improper power. They need a electrician
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Richmond Heights, OH 44143
Corina B
Job Details: 07/12/2021
"CC that the door does not close. Checked the gaskets, good. Ff 40* Fz 0*. Working as designed. Opt test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44119
Corina B
Job Details: 07/12/2021
CC that the oven is not working. Found the oven in Celsius. Turned oven to Fahrenheit. Customer was holding the start in for 3 seconds. Advised cust the start is a quick push to turn oven on. Had customer to the oven on several times. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Streetsboro, OH 44241
Brian M
Job Details: 07/12/2021
"Cc unit not cooling properly/ stops cooling in refrigerator sections At arrival unit is at 42 and freezer at 3 unit is operating properly at this time but according to service pointer W11329116CEvap cover and control should fix this issue Customer to call whirlpool because of install date ; ordrng 1 W11395558 (Evap cover) and 1 W11450890 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kent, OH 44240
Brian M
Job Details: 07/12/2021
Cc unit not working properly Found actuator Broken Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, OH 44104
Dan H
Job Details: 07/12/2021
"Customer complaint of ice maker issues, found ice maker broken off of mounts, unit needs new ice maker , customer does not have ice maker that was sent, reordering ice maker ; ordrng 1 W10873791 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Control
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Conneaut, OH 44030
Jeff M
Job Details: 07/12/2021
Drain pump is seized needs a new drain pump estimate only; ordrng 1 W10876600 (Pump) and 1 S
We serviced a
KITCHENAID REFRIGERATOR
Model KSFS20QEWH1
Near Wickliffe, OH 44092
Corina B
Job Details: 07/12/2021
"CC that the door opens hard. Found the door cam worn down. The door is bent. Will need a cams and door. Door is nla. ; ordrng 1 4343803 (Door) and 1 R0181181 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/12/2021
"Cc unit lights, dispenser, and cooling is erratic. Unit is under additional 1 yr Costco warranty. Checked pantry UI, found bottom of board submerged in liquid, board and connectors burnt and shorted. Unplugged panty UI, lights, dispense and control UI operations returned to normal. Unit needs pantry UI, pantry door and harness. Door not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 W10815668 (Pantry door fip) and 1 WPW10769076 (Pantry ui) and 1 W11170612 (Harness)"
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KBFO42FTX02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/12/2021
Cc unit leaking in freezer Customer stated freezer drain seems to be clogged again with ice. Cleared ice from drain hose. Snaked down through drain tube to clear any sludge. Poured water into drain tube several times to ensure water is draining down properly. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Solon, OH 44139
Jason N
Job Details: 07/12/2021
"Cc unit lights out in unit. Customer stated freezer light is out and a piece for the ff door shelf is loose. Confirmed freezer led not working, others dim. Replaced led using customer supplied pre Id part. Illumination returned to unit. Found door support/magnetic closer rail not staying attached to bin door. Ordering support rail. Customer stated he can install. Advised no eta on part, not showing in stock from Marcone. Retrieved control board for return. ; ordrng 1 W11348580 (Rail bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44104
Dan H
Job Details: 07/12/2021
"Customer complaint that unit is not making ice, ice belt is full, unit dispenses ice, user interface is working, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Cleveland, OH 44135
Marie V
Job Details: 07/12/2021
"Replace ice maker and harness, it cycled and filled with water . Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, OH 44133
Marie V
Job Details: 07/12/2021
"Cc that the unit is not washing clothes properly and sometimes theres still water at the end of the cycle. Ran diag F7E6 motor fault. Ran auto test, unit is not agitating, unit will need gearcase and shifter. Gearcase is leaking and shifter is broken. Cust will call Maytag to see if they help with repair ; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
Marie V
Job Details: 07/12/2021
"Cc that the unit stopped working. Connected unit to an outlet and turned on and started a normal cycle, pass. Replaced main control and calibrated unit. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Strongsville, OH 44136
Marie V
Job Details: 07/12/2021
Replace strike and ran calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Conneaut, OH 44030
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Elyria, OH 44035
Marie V
Job Details: 07/12/2021
"Replace chute, ice maker and seal. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44102
David R
Job Details: 07/12/2021
Replaced new gearcase. Gearcase not needed. Sound is coming from the motor. Ordering motor ; ordrng 1 W10890624 (Motor)
We serviced a
WHIRLPOOL RANGE
Model SF310PEKQ0
Near Cleveland, OH 44113
David R
Job Details: 07/12/2021
"Cc door seal is ripped and broken. Confirmed, seal will not stay on, clips broken. 98009174 door seal is NLA. 98005756 control is NLA. Cannot seal numbers. Let office know. They will be in touch with customer. Paying SVC. *** company said to email invoice for payment ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
David R
Job Details: 07/12/2021
Cc unit light not working at top or FZ. Replaced FZ led from t/s. Tested. Good. Op test ok.; used 1 W10695459 (LED MODULE) from stock
We serviced a
GE RANGE
Model JGBP33CEH2CC
Near Lakewood, OH 44107
David R
Job Details: 07/12/2021
"Replaced bake igniter. Tested oven on 350. Good. Unit is heating and cycling. Good, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Avon Lake, OH 44012
David R
Job Details: 07/12/2021
"Cc F3E1 error code, they are getting that at least 3-4 times a day trying to use washer. Only getting this one code, customer also said sometimes the unit locked and wouldnt unlock itself. Looked into diagnostics for any stored codes, found, F3E1, F6E3, F8E3, F8E1. Ran through diagnostics, test c2, no cold water coming through. Checked resistance table and suppose to be between 890-1.1k ohms, only getting 4 ohms. 120 is coming from control to valve. Went through tech sheet steps for water level sensor. Would replace both valve assembly and water level sensor. ; ordrng 1 WPW10448876 (Water sensor) and 1 WPW10435242 (Water valve assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near South Euclid, OH 44121
Dan H
Job Details: 07/12/2021
"Installed new burner valve, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Grafton, OH 44044
Gabriel P
Job Details: 07/12/2021
"Ran diagnostics test found no leaks and also did not found unit filling when is off customer said he left unit off for a while so it may have reset it self,opt test ok advise to moniter"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS
Near Willoughby Hills, OH 44094
Dan H
Job Details: 07/12/2021
"Customer complaint of hot air coming out of vent, started bake for 400 degrees, cooling fan is working, temperature coming out of vent is 89 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Ridgeville, OH 44039
David R
Job Details: 07/12/2021
"Replaced control board. Ran diagnostics, good. Wash motor is spraying. New wash pump not needed. Taking with me. Unit is working properly. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near LaGrange, OH 44050
Gabriel P
Job Details: 07/12/2021
"Found heater connector disconnected and found ice buildup underneath ice maker took bin out to melt ice from unit, contacted Austin from tech line, and ran harvest test from T to H and voltage test from N to L found 0.119 vac, tech line advise to reset breaker due to the unit going on an standby mode. Reset breaker box and have 119 vac from L to N ran harvest test and pass."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Oberlin, OH 44074
Gabriel P
Job Details: 07/12/2021
Told customer what was making unit working as design
We serviced a
GE REFRIGERATOR
Model PYE22PSHBSS
Near Pepper Pike, OH 44124
Jason N
Job Details: 07/12/2021
Installed ff evaporator fan. Good airflow in ff section. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Pepper Pike, OH 44124
Jason N
Job Details: 07/12/2021
"Cc unit door falling down slowly.Customer showed pop.Found door slowly dropping, found friction pad broke. Replaced using truck stocked. Adjusted springs on doors. Door op test good. ; used 1 WP8268961 (SLEEVE FRICTION) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FFLG3911QW1
Near Wickliffe, OH 44092
Corina B
Job Details: 07/12/2021
"CC that the unit is not humming. Found the drain pump humming. Checked the drain pump clear. Will need a new drain pump. ; ordrng 1 5304524452 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJW0
Near Solon, OH 44139
Brian M
Job Details: 07/12/2021
Installed sump OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Painesville, OH 44077
Joe O
Job Details: 07/12/2021
Installed lid. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18IL6DS0
Near Painesville, OH 44077
Joe O
Job Details: 07/12/2021
"Cc: water building up under drawers in ff sectionCustomer stated unit water sitting under deli drawers, stated never leaks on the floor. Pulled evap cover, no ice build up. Poured water down evap drain. Water is draining through drain tube. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Joe O
Job Details: 07/12/2021
"Cc: intermittently not making ice, small cubesFound ice maker error code e5(ice maker mold thermistor bad). Ran ice maker thermistor and heater test. Temp cooler then harvest. Has tray of ice. Ran harvest, ran fill. Checked ice maker thermistor. Shows warmer then harvest temp. Unit is reading ice maker thermistor. Thermistor checks good. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Ice maker functioning as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Joe O
Job Details: 07/12/2021
Cc: no cold waterFound error code f0e4(high water temp in rinse). Found hot and cold reversed. Swapped lines. Ran auto test and calibration. Op test ok
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Wickliffe, OH 44092
Joe O
Job Details: 07/12/2021
"Cc: no power, door lockedFound no indicator on control. Found control is receiving proper power. Needs controlOffice to reschedule, control already on order; O-emld tckt"
We serviced a
JENN-AIR RANGE
Model SEG196
Near Painesville, OH 44077
Joe O
Job Details: 07/12/2021
"Cc: intermittent timer alarm going offPlugged unit in, alarm not going off. Advised customer timer and alarm are built into board. control is discontinued.; ordrng 1 Y04100133 (Control(discontinued))"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Solon, OH 44139
Brian M
Job Details: 07/12/2021
Cc unit knob seems hard to rotate Found knob to be functioning properly Showed customer that new one is the same Did not replace
We serviced a
WHIRLPOOL KITCHEN
Model KRFF507HPS02
Near Painesville, OH 44077
Joe O
Job Details: 07/12/2021
"Cc: ice maker filling and leaking into ff section, mullion rail sticking out not closing, door not staying open. Found ice maker error code e2(motor lost position). Found mullion rail is not pulling towards the door. Found cam worn. Needs ice maker, mullion rail, hinge, and door cams; ordrng 1 WPW10505294 (cam) and 1 W10878115 (hinge-door) and 1 W10806457 (rail-mulln) and 1 W11483245 (Ice maker)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Amherst, OH 44001
Gabriel P
Job Details: 07/12/2021
Took unit apart and found no loose screw and no bad rollers all mechanical looks good but it does has a vibrating sound it is not loud and is not going to affect with unit unit is ok told customer if not satisfied with little vibrating sound they will have to contact cosumer assist
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Mentor, OH 44060
Dan H
Job Details: 07/12/2021
"Installed new shifter, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5600SQ0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 07/12/2021
Installed base pads. Ran fill then spin test. Op test good.
We serviced a
WHIRLPOOL DRYER
Model MEDB850WQ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/12/2021
Cc unit not drying properly Found belt to have come off blower wheel Put belt back on Advised to watch OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model CAM2761KQ0
Near Austinburg, OH 44010
Joe O
Job Details: 07/12/2021
"Cc: not spinning, not drainingRan test cycle. Unit filling, washing, draining and spinning. Op test okCompany under new management, would not give employees access to safe. Office to contact; O-emld tckt"
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Jefferson, OH 44047
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44129
Marie V
Job Details: 07/09/2021
"Cc that the right hand side door gasket is torn. Confirmed. Replace gasket, steamed out and added petroleum jelly to help stick. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mentor, OH 44060
Joe O
Job Details: 07/09/2021
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBL1
Near Mayfield Heights, OH 44124
Corina B
Job Details: 07/09/2021
CC that the unit is leaking. Confirmed found the shut off and the copper line are leaking. Will need a plumber. Opt test ok
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 07/09/2021
CC that the unit is not turning on. Found the start button not held in long enough. Advised cust to hold the button in to have the 4 lights to turn on. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44110
Corina B
Job Details: 07/09/2021
CC that the unit stops and starts filling. Ran diag no codes. Found the tub not centered. Leveled the washer. Ran a calibration. Started a cycle. Advised cust it is not to have the washer stop and start when filling. Its sensing the clothes. Opt test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/09/2021
Cc of Ice clumping Found ice to be clumping together on edge of bin Not sure of the cause at this time Replaced ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Jeff M
Job Details: 07/09/2021
I went to the clubhouse to pick up the parts the compressor was sitting on its side for approximately 2 to 3 weeks. Unfortunately that makes this compressor non-usable almost guaranteed to seize up when you turn it on. I still went back to the camper I pulled the refrigerator from the wall to see if I can reuse the old compressor there is not enough material to use needs a new compressor also the evaporator looks like something fell on it. Needs a new evaporator and compressor.; ordrng 1 Wpw10507886 (Compressor) and 1 W10836706 (Evap)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Chardon, OH 44024
Jeff M
Job Details: 07/09/2021
Install the new part did not work. With the machine running I disconnecting most of the DC voltage components ui ice trap door LED lights Nothing seem to help I started noticing a change in the refrigerator when I started removing LED lights from the series. I started getting the LED control board to flicker. Which was more than what it was at least when I got there Im gonna order five new LED lights and a new control board the box the control board came in was pretty beat up it couldve been a return part and it mightve been used; ordrng 1 W11520324 (Led) and 4 W11520324 (Led)s and 1 W11203924 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Painesville, OH 44077
Jeff M
Job Details: 07/09/2021
The unit has warm water when it comes out of the dispenser because the waterlines for this refrigerator run underneath the refrigerator I showed the customer where the water lines run and I also took a temperature of the front half of the fridge and its almost 80? there for farther you go back warmer itll be because its closer to the compressor this is normal by design
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Painesville, OH 44077
Jeff M
Job Details: 07/09/2021
The unit will shut down on its own. cust has a video while the washer is off power is still being provided by the outlet. the control board is overheating shutting down turning back on. Needs a new control ; ordrng 1 W11419215 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Painesville, OH 44077
Jeff M
Job Details: 07/09/2021
The unit is still leaking needs a tub seal; ordrng 1 W11483553 (Gasket) and 1 S
We serviced a
GE REFRIGERATOR
Model GFE24JSKFFSS
Near Perry, OH 44081
Jeff M
Job Details: 07/09/2021
In the fridge raider section is not cooling the air returns or blocked. The dampener control symbol is not operating correctly needs a damper control assembly; ordrng 1 WR60X27396 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Mentor, OH 44060
Joe O
Job Details: 07/09/2021
Installed drain pump. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Brecksville, OH 44141
David R
Job Details: 07/09/2021
"Cc unit wasnt making ice, then started making ice, dispenser not working. Flap door will open but no ice will dispense, motor not turning. Looked at the bottom of the door, wires cut through. Gave estimate for repair. Customer is going to call customer service. Customer paid SVC. Do not order parts.*** 2 man job ; ordrng 1 LW10728959 (Door left stainless) and 1 W11202789 (Motor), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model gz25fsrxyy2
Near Elyria, OH 44035
Marie V
Job Details: 07/09/2021
"Cc that the ice maker stopped working. Took temp 37* on fresh food section and -4 on freezer. Check power coming in to ice maker from H to L 123V. Ice maker was not moving. Started cycling but it never asked for water. Replace ice maker from T/S. Installed, it cycled. Op test okAlso advise cust to keep an eye on the ice size there were a few small pieces, that could be a valve issue . At this time tested good.; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Solon, OH 44139
Brian M
Job Details: 07/09/2021
Installed lid OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/09/2021
CC that there is rust spots on the cabinet. Confirmed. Lifters the lid found rust spots on the sides as well as the front. Called t/l. Working as designed. Advised cust to call whirlpool.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS4
Near Aurora, OH 44202
Brian M
Job Details: 07/09/2021
"Cc unit leaking and no ice Project code S38253 replace drain tube part covered Replaced tube Icemaker just grinding Needs icemaker Part on b/o ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling), and 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HT1
Near Kent, OH 44240
Brian M
Job Details: 07/09/2021
Cc unit not hot enough Ran test bake to 350 used thermal coupler to measure temp Let unit cycle several times after preheat Unit is operating properly
We serviced a
MAYTAG DRYER
Model LDE8424ACE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/09/2021
"CC that there is a squealing noise. Confirmed. Found the support roller seized. Will need an idler pulley and support rollers; ordrng 1 WP6-3037050 (Idler pulley) and 2 12001541 (Rollers)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Ravenna, OH 44266
Brian M
Job Details: 07/09/2021
Installed gearcase clutch and motor Used tub hub from stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Garrettsville, OH 44231
Brian M
Job Details: 07/09/2021
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.27 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAW0
Near Geneva, OH 44041
Jeff M
Job Details: 07/09/2021
The unit was leaking I found the door was on level re level door
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ
Near Cleveland, OH 44113
Corina B
Job Details: 07/09/2021
CC that the unit does not drain. Confirmed. Removed the water. Replaced the drain pump. Filled and drain. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Parma, OH 44134
Corina B
Job Details: 07/09/2021
CC that the u it is not cooling. Unit was unplugged when arriving. Checked the compressor 2amps dropped to .58amps. Waited 15 minutes to checked the frost pattern. No frost pattern. Will need a compressor and evaporator. Parts are still covered. Office to reschedule 3 hr count; ordrng 1 W11459354 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/09/2021
CC that the unit does not make ice all the time. Confirmed. Checked the ice maker no error codes. Cycled ice maker. No water going into the icemaker. . Will need a heater and valve. ; ordrng 1 W11087201 (Heater) and 1 WPW10341329 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Garfield Heights, OH 44125
Jason N
Job Details: 07/09/2021
"Cc unit filter light not resetting.Customer stated they just change the filter, but the filter reset light does not go out. Checked filter switch status test in test 67, filter switch input good. Checked UI connections. Reset UI, filter status reset to 100%, but went back to 0%, filter reset light illuminated. Communication issue between main control and dispense UI. Ordering both boards. ; ordrng 1 WPW10675033 (Main control) and 1 W11330971 (Dispense UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44105
Jason N
Job Details: 07/09/2021
"Cc unit not advancing cycles. Customer stated when he first plugged in unit, unit started buzzing and wouldnt stop. Stated he bought this unit as a as is return. Ran diagnostics, found codes f9e1 for long drain and f7e5 for shifter fault. Ran auto test, all functions passed. Started normal load. All functions normal. Advised customer unit was mostly likely stuck in a drain cycle from previous owner. No issues found with unit at this time."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW1
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/09/2021
Installed bellow gasket. Ran wash test to ensure no leaks. No leaks found. Op test good.
We serviced a
KENMORE DISHWASHER
Model 665.13039K110
Near Beachwood, OH 44122
Jason N
Job Details: 07/09/2021
"Cc unit not starting a cycle.Customer stated she tried to ran back to back loads previous day, the second load, the unit would not start. Ran wash test, found no water entering unit. Found float switch stuck in the up position. Pushed back down into place. Most likely something was caught underneath. Unit filling with water and washing. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Beachwood, OH 44122
Jason N
Job Details: 07/09/2021
"Found Tupperware container in freezer was slightly holding door open on bottom, not allowing to close and seal properly. Rearranged product in freezer. Door closing properly and sealing wheel. Did not install closer and door cam as these were not needed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Montville, OH 44064
Brian M
Job Details: 07/09/2021
Cc unit not spinning Found tub hub damaged Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FH0
Near Rome, OH 44085
Joe O
Job Details: 07/09/2021
"Found error codes f1e1(internal board failure) f2e1(stuck shorted key). Needs main controlCustomer stated he wants the ui installed before ordering a control. Thinks the ui is the only issue. Installed ui. Found error code f2e1 returned. Needs control. Office to contact, advised we cannot order parts unit they are paid for.; ordrng 1 W10884488 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 07/09/2021
"Replace compressor follow all step of seal system then recharge,opt test ok ; used 2 Tjaf1200 (1/4 0d tube ext) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8120HW0
Near Kirtland, OH 44094
Joe O
Job Details: 07/09/2021
Installed blower wheel. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near LaGrange, OH 44050
Marie V
Job Details: 07/09/2021
Replace heater kit. Brought ice maker for return. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/09/2021
"Found basket dented took pictures. Used old basket. Replaced the tub, gearcase, water valve. Found the tub ring cracked. Will need a new tub ring. Office to reschedule ; ordrng 1 W10849477 (Tub ring), used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, OH 44028
David R
Job Details: 07/09/2021
Temp is 70 both sections. Found filter drier not soldered in at steel line. Will need a new drier and reset process of evacuation. We have on truck as t/s*** 3 job count; ordrng 1 WPW10143759 (Drier)
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near North Ridgeville, OH 44039
David R
Job Details: 07/09/2021
"WD21X25730 main control, Put new drain pump on, worked and then stopped working. Went over tech sheet. Fuse on control bad. Will need to order new control and replace. Will return drain pump kit after replacement. ** can we put what customer paid towards control and he will pay whatever remaining balance ; ordrng 1 WD21X25730 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, OH 44149
David R
Job Details: 07/09/2021
"Cc unit right gasket is torn, left door mullion rail isnt opening all the way all the time. Confirmed. Ordering gasket and mullion. Also will need to adjust leveling feet to try and level top of doors out if possible. ; ordrng 1 WPW10311757 (Mullion) and 1 W10830274 (Gasket)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Brecksville, OH 44141
David R
Job Details: 07/09/2021
"Cc unit leaking. Raised legs just an inch. Found tub gasket is ripped and worn. Will need gasket. Ordering. ; ordrng 1 W11177741 (Gasket), used 1 SHIPPING (shipping and handling) from stock"