Near Walton Hills, OH 44146
Dan H
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that freezer section door is not closing properly, found door not mount correctly, reinstalled door op test good"
Near Elyria, OH 44035
Marie V
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Replaced parts, advice cust to allow unit 24 hours to reach designated temp , good frost pattern, also condenser is clear.op test ok"
Near Bedford Heights, OH 44146
Dan H
Job Details: 02/02/2021
DISHWASHER MAYTAG MDB7749SBM3 "Installed new control, user interface, harness, and door handle, op test good"
Near Seven Hills, OH 44131
Dan H
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL KRFC300ESS0 "Customer complaint that unit is freezing food in upper right corner of fresh food section, fresh food section temperature at 42 degrees set to 38 degrees, unit is operating as designed"
Near Mentor, OH 44060
Jeff M
Job Details: 02/02/2021
RANGE WHIRLPOOL WFE525S0HZ0 Installed the new part op tested good.
Near Columbia Station, OH 44028
Corina B
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 Replaced the RT door. Left hand door did not show up. Customer okay with not replacing it.
Near Parma, OH 44129
Gabriel P
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW5000DW3 Found error code foe5 off balance f7e6 motor fault f7e7 motor unable to reach rpm f0e2 over suds ran calibration and auto test and unit was working as designed. Recommended customer to keep loads between 6 to 7 bath towels max and at least 2 tablespoons of detergent. Opt test ok.
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/02/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit door not level, hitting the sideCustomer stated it was fine for months now the door is way off. Found unit quite off level. Installers had propped the front leveling feet on the tile flooring. Right side had slipped back off tile. Pushed unit back to sub-flooring. Leveled unit using leveling feet. Door now centered. Ran op test. Op test good."
Near Middleburg Heights, OH 44130
David R
Job Details: 02/02/2021
DISHWASHER GE GDWF160R10SS "Cc unit is leaking, said a puddle was in front of unit. Turned power back on to unit. Ran normal wash. Took off kick plate. Ran and checked hoses, good. Drain hose and water line no leaks , checked from underneath unit to the garage disposal and good. Checked around the trim and the doors. Good. Checked motor and drain pump, good. Unit has been running for over 35 mins. No leaks. Let customer know, also advised using rinse aid. Op test ok"
Near Eastlake, OH 44095
Jeff M
Job Details: 02/02/2021
DRYER WHIRLPOOL CED9160GW1 Installed the new part op tested good.
Near Chardon, OH 44024
Jason N
Job Details: 02/02/2021
DRYER WHIRLPOOL WHD560CHW0 Cc unit coils full of lintFound condenser coils packed with lint. Customer is not able to clean these coils due to the design of the unit. Disassembled unit down to condenser housing. Cleaned coils. Reassembled unit. Ran op test. Unit op test good.
Near Painesville, OH 44077
Joe O
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Cc: door swings openCustomer stated once opened so far the door continues to open. Advised customer the door is functioning as designed. Advised customer on how the door cam functions. Op test ok
Near Willoughby, OH 44094
Joe O
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW5000DW Ran auto test and calibration. Could not duplicate leak. No signs of water leak. Op test ok
Near Avon, OH 44011
Marie V
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRSF705HPS00 Replaced all parts. Op test ok also adjusted water line on unit is was leaking when pulled unit out. Brought core for return
Near Chardon, OH 44024
Brian M
Job Details: 02/02/2021
RANGE KENMORE 790.4200361 Installed board ran calibration let unit heat up OP Test Not good Tried to calibrate again still nothing Called and spoke to Frigidaire they said to replace gauges ; ordrng 2 318602800 (gauge)s
Near Lakewood, OH 44107
Marie V
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc that the unit does not make ice and cant get water on dispenser. Found reservoir frozen. Defrosted all out. Op test ok; used 2 Wr02x11330 from stock
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/02/2021
DISHWASHER WHIRLPOOL WDT750SAKZ0 Replaced fill valve on unit ran a auto test. Opt test ok. AT
Near Seven Hills, OH 44131
Corina B
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL ET1RHMXKQ00 "CC that there is a clicking noise and the stopped cooling. Checked the compressor with a watt meter 8.38 amps. Used the test 13 amps. Will need a new compressor. ; ordrng 1 W10309988 (Compressor) and 1 W10843121 (Drier), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44105
Gabriel P
Job Details: 02/02/2021
DRYER WHIRLPOOL n/a Arrived at customers driveway and customer came out and was told that they didnt need service. They fix the unit themselves. AT.
Near Cleveland, OH 44109
Corina B
Job Details: 02/02/2021
STACK W/D WHIRLPOOL WET4024HW0 CC that the unit scraps and shakes. Found the unit not leveled. The bracket was broken. Leveled the unit and removed the bracket. Will need a bracket. ; ordrng 1 W10882148 (Bracket)
Near Beachwood, OH 44122
Jason N
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit door not sealing.Found Left ff door sitting low. Installed washer shim, lubricated hinge pin. Door closing and sealing properly. Op test good.; used 1 Wp487576 (Washer) from stock"
Near Eastlake, OH 44095
Joe O
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW4816FW2 Cc: only getting hot waterFound hot and cold reversed. Swapped lines. Ran auto test and calibration. Op test ok
Near Berea, OH 44017
David R
Job Details: 02/02/2021
DRYER SAMSUNG DV45H7000EW/A2 "Cc unit drum is not moving. Took off top console, belt is good. Checked further found idler pulley and one of the back rollers broken apart. Took pics. Ordering parts; ordrng 1 DC97-16782A (Roller) and 1 DC93-00634A (Idler)"
Near Cleveland, OH 44105
Jason N
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL n/a "Cc unit not coolingCustomer stated the panel is not responding, says cooling off. Turned cooling back on via UI panel. Unit fans and compressor started up. Unit starting to cool. Showed customer how to turn cooling back on. Advised customer to allow 24 hrs for unit to return to desired temps."
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW8000DW5 "Cc that the unit does not want to turn on. Confirmed, I was able to get diag, didnt get any error codes. Unit will not start any cycle. Check connection on UI and control , everything was in place, also check outlet, good. UI has corrosion. Will order controls; ordrng 1 W11200557 (Control) and 1 W11106749 (Ui)"
Near Avon, OH 44011
Corina B
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 6 oz r134a, unit cooling, pressures good, op test ok"
Near Parma, OH 44129
Gabriel P
Job Details: 02/02/2021
DRYER WHIRLPOOL WGD4950HW0 Tested unit for heat issue checked vent for blockage and was flowing air perfectly also disconnected vent hose from back of unit and and verified unit for temperature and was at 210 degrees igniter was glowing and flame turned on and was cycling for 1 minute and 30 sec. After mid cycle ignitor will glow but coils will not release gas to ignite coils will need to be replaced. AT.; ordrng 2 WPW10328463 (Coil)s
Near Highland Heights, OH 44143
Jeff M
Job Details: 02/02/2021
DBL WALL OVEN WHIRLPOOL W0D93EC0AS0 I found the in-line fuse by the control board open replaced it with old truck stock unit tested good; used 1 WPW10545255 (Fuse) from stock
Near Westlake, OH 44145
Gabriel P
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replace main control board ice maker water line, heater, and ice maker ran test 57 ice maker harvest and test 45 ice maker fill test. Opt test ok. AT"
Near Garfield Heights, OH 44105
Dan H
Job Details: 02/02/2021
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Willoughby, OH 44094
Joe O
Job Details: 02/02/2021
WASHER WHIRLPOOL MVWB765FW2 "Cc: error code, not workingFound error code f6e2(communication error) f2e1(stuck key). Ui not allowing test cycle. Needs control and uiCustomer does not want to repair at this time; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
Marie V
Job Details: 02/02/2021
DISHWASHER MAYTAG MDB4949SKZ0 "Cc that the unit is leaking, found float switch off and also drain pump wasnt aligned. Corrected issue. Op test ok"
Near Avon Lake, OH 44012
Marie V
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Ccthat the unit is not keeping cold. Took temp fresh food section was 47 degrees and freezer was17*. No frost pattern on fresh food section ran sep 4. No changes, used bullet piercing valve to check pressure close to 0, added R134a started s better frost pattern on freezer. Compressor is hot to the touch.Unit need sealed system work. Will need fresh food evap ,compressor and filter dryer. Cust will think about it, parts are cover through extended warranty they will have to pay just labor. ; ordrng 1 WPW10643261 (Evap) and 1 W10309988 (Compressor) and 1 WPW10143759 (Filterdryer), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/02/2021
RANGE WHIRLPOOL WFG320M0BB0 "Cc unit oven temps too coldRan bake test, ignitor only drawing 2.6a. Ignitor is weak. Reapplied ignitor using truck stock part. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.; used 1 12400035 (Igniter) from stock"
Near Gates Mills, OH 44040
Jeff M
Job Details: 02/02/2021
REFRIGERATOR MAYTAG MBF2258FEZ02 The unit is not cooling theres no heat transfer compressor is running really hot. Its producing hardly any cold air needs a compressor evaporator and filter estimate only. ; ordrng 1 W10507884 (Compressor) and 1 Ship (Shipping) and 1 W10507884 (Evap)
Near Brecksville, OH 44141
David R
Job Details: 02/02/2021
ELEC SLIDE-IN JENN-AIR JES9750CAS02 "Replaced the front right relay. Cannot reach other relays, no slack, cannot take top off, downdraft. Might need two people or if someone can reach into tight spot. Customer requested CB come back. After replacing the one relay, the front right burner is working. Rescheduling ; schdld next appmnt for 2/3 WED !"
Near Conneaut, OH 44030
Jeff M
Job Details: 02/02/2021
MICROWAVE JENN-AIR JMW3430DP02 Installed the new part op tested good.
Near Wickliffe, OH 44092
Joe O
Job Details: 02/02/2021
WASHER CROSLEY ZAW47115GW0 "Cc: not spinning the clothes out, not always startingFound error code f0e3(overload) f8e1(long fill)f2e1(stuck key). Ran auto test. Ran manual water test. Found cold valve is not opening. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/02/2021
MICROWAVE WHIRLPOOL WMH31017HS Customer is having an issue with the fencing thats pulling steam. I put the vent on high it supports the weight of a paper towel. Bye Whirlpool this is sufficient. I also remove the lightbulb she could not remove the lightbulb because they add a dab of hot glue to hold the lightbulb in place for whatever reason I told her there is no reason why we will need to be added when she put a new lightbulb in it serves zero purpose.
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2021
DRYER WHIRLPOOL MEDC465HW0 Installed motor OP Test Ok
Near Cleveland, OH 44103
Dan H
Job Details: 02/02/2021
WASHER MAYTAG MVWC415EW1 "Customer complaint that unit is not spinning properly, ran diagnostics found f0e2(oversuds) error code, unit drains and spins, suspension is good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
Near Rock Creek, OH 44084
Jeff M
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW5105HW0 Installed the new part op tested good.
Near Cleveland, OH 44144
Gabriel P
Job Details: 02/02/2021
WASHER WHIRLPOOL MVWP575GW0 Verified unit and would not run or do anything. Tested unit for voltage and control board was receiving 124V got it to diagnostics and had a f5e1 latch error code will be ordering latch and control board to replace. AH.; ordrng 1 W11411581 (Elect. Control) and 1 WPW10482836 (Latch)
Near Solon, OH 44139
Brian M
Job Details: 02/02/2021
WASHER MAYTAG MVWB835DW5 "Cc of odor and unit turning back on Found drain pump to be humming and oil all over gearcase Needs drain pump, gearcase and washplate ; ordrng 1 W10876600 (drain pump) and 1 W11455453 (Gearcase) and 1 W10902814 (washplate)"
Near Willoughby, OH 44094
Jeff M
Job Details: 02/02/2021
REFRIGERATOR MAYTAG MFI2570FEZ07 Customer is having an issue with things inside the refrigerator freezing I found that the temperature inside the fridge was about 42°. I looked through the previous technicians notes they replace the user interface they redid the ice container where the diverter motor is. They tested the sensors the sensors came back good the only part that has not been replaced as the main control board its possible that the board is not allowing either the damper motor to open and close properly or its not relating the right information from the sensors. Needs a new main control ; ordrng 1 W11043763 (Control)
Near Kent, OH 44240
Brian M
Job Details: 02/02/2021
WASHER MAYTAG MVW7232HW0 Cc unit not unlocking so she can fix clothes during a off balance Ran test could not duplicate the issue but connected unit to WiFi and ran updates OP Test Ok
Near Painesville, OH 44077
Jason N
Job Details: 02/02/2021
MICROWAVE AMANA RSBG659P Installed h.v. Capacitor. Installed breaker switch to power unit on. Ran heat test on 30 seconds. Unit heating properly. Installed cartridge fuse. Op test good.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/02/2021
FREEZER WHIRLPOOL GAFZ30FDGB01 Door was replaced on unit and sealing properly as designed. Opt test ok.AT
Near North Ridgeville, OH 44039
David R
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc door not even with right. Tired leveling feet, tried leveling right door. Left door is still uneven with right. Will not go any higher. If anything can shim door higher. Ordering door. ; ordrng 1 W10815694 (Door) and 1 W11163783 (Closer) and 1 W11223833 (Bushing) and 1 W10691674 (Hinge)"
Near Kent, OH 44240
Brian M
Job Details: 02/02/2021
REFRIGERATOR FRIGIDAIRE FFHS2611LB Installed icemaker and bin Ran test harvest OP Test Ok
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/02/2021
DISHWASHER WHIRLPOOL WDT710PAYM3 "Cc unit needs a seal that goes around rinse aid cap and unit smells when starting cycle, also doesnt dry like it should. Customer stated rinse aid cap wont go back on and its missing a seal. Found rinse aid cap does have the seal, showed customer picture on parts breakdown. Installed cap on dispenser, showed customer how to install cap. Ran diagnostics, found codes 6-2 for fill valve electrical problem, 7-1 for no heat. Ran diagnostics cycle in entirety. No codes at end, heater turned on. Unit needs control board for heater circuit. Also advised to replaced drain hose and its full of food debris which is the origination of the smell. Customer not repairing, estimate only. ; ordrng 1 WPW10545278 (Drain hose) and 1 W10479763 (Control board)"
Near Novelty, OH 44072
Brian M
Job Details: 02/02/2021
WASHER WHIRLPOOL GHW9250ML0 "Cc unit making a lot of noise, And a few things have broken off and display not right Found front outer tub to be damaged due to bearings found dispenser to be broken and front door handle to be broken off, user interface not all selections lighting up Needs rear and front outer tub, dispenser drawer and cover, pulley belt, and user interface ; ordrng 1 8182070 (handle,drawer) and 1 WP8181720 (drawer) and 1 W10772618 (tub-outer) and 1 W10772607 (tub-outer) and 1 WP8181673 (gasket) and 1 WP8182080 (handle) and 1 WP8182650 (pulley) and 1 WPW10388414 (belt) and 1 8182056 (user interface)"
Near Strongsville, OH 44149
David R
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc Icemaker not working. Most likely from unit turning off and on every couple of mins, short circuited itself as well. All fans working, went to Icemaker error codes, E5 bad thermistor. Will need Icemaker, gave estimate to customer. Do not order parts ; ordrng 1 W11294907 (Icemaker)"
Near Cleveland, OH 44106
Dan H
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID Kfcs22evms0 "Customer complaint that water leaks after dispenser is used, customer replaced water filter a few weeks back and did not purge the system advised customer to purge water system, if problem reoccurs customer will need quoted for a valve replacement"
Near Euclid, OH 44123
Joe O
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Installed evap fan motor. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW5000DW3 Cc of leak Found leak coming from aftermarket drain hose not installed properly Fixed drain hose OP Test Ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Replace valve,and pad but pad color was wrong customer didnt seeing to care about color,opt test ok ; ordrng 1 WPW10370593 (Pad biscuit)"
Near University Heights, OH 44118
Jason N
Job Details: 02/02/2021
WASHER DUET WHIRLPOOL WFW92HEFW0 "Cc unit codes f1e1, cannot reset.Ran diagnostics, confirmed f1e1 for ACU error. Replaced ACU using customer supplied pre Id part. Ran auto test, op test no good, unit still faults f1e1 at beginning Of cycle. Checked power in to unit at outlet, and input and output of IF filter. All checked good at 119v, correct polarity. Disconnected outputs from control 1 at a time and reset unit. Found J14 dispenser motor and switch causing ACU to fault. Dispenser switch reading open. Unit needs dispenser switch assembly. ; ordrng 1 WPW10352973 (Dispenser switch)"
Near Avon, OH 44011
Gabriel P
Job Details: 02/02/2021
REFRIGERATOR GE PFE29PSDASS Verified unit for no cooling issue found compressor not turning on found amp on 3.75 amp it is a lock rotor compressor it will need compressor customer will not fix and they will not go forward estimate they are aware of how expensive it will cost AT
Near Willoughby, OH 44094
Joe O
Job Details: 02/02/2021
WASHER MAYTAG MVWB835DW1 "Cc: loud during spinFound bearings extremely loud in hand spin. Entered diagnostics found error f3e2(inlet water temperature fault) f9e2(water ring detected). Pressure hose not kinked, bent or clogged. Unit drain has good flow, not restricted. Needs gear case and water valve; ordrng 1 W11455453 (Gear case) and 1 W11165546 (valve)"
Near Conneaut, OH 44030
Jeff M
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID JFC2290VPF1 icemaker is receiving power and needs a new icemaker. I tried calling the number provided it went to voicemail no one picked up est only ; ordrng 1 D7824706Q (Ice maker) and 1 Ship (Shipping)
Near Cleveland Heights, OH 44112
Dan H
Job Details: 02/02/2021
RANGE JENN-AIR JGRP436HL00 "Customer complaint of humming/buzzing noise when baking and middle burner is not lighting, found igniter cracked , started bake for 350 degrees, no unusual noises heard, unit needs new igniter ; ordrng 1 W11238758 (Igniter)"
Near Willoughby, OH 44094
Dan H
Job Details: 02/02/2021
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit is not draining, found standing water in basket, unit is not powering on, outlet is good, control is receiving 120vac, unit needs new control; ordrng 1 W11419215 (Cntrl)"
Near Willoughby, OH 44094
Jason N
Job Details: 02/02/2021
DISHWASHER KITCHENAID KUDS30IXBT8 "Cc unit leaking from underneath. Ran wash test, about 10 min in, leaking from float switch assembly underneath. Unit needs float switch assembly.; ordrng 1 WP8531743 (Gasket) and 1 W10873429 (Float housing) and 1 WPW10195038 (Housing nut)"
Near Kirtland, OH 44094
Corina B
Job Details: 02/02/2021
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "CC that the unit is not making ice. Will need the ice kit. Cust can install. ; ordrng 1 5303918784 (Ice kit), used 1 SHIPPING (shipping and handling) from stock"
Near Euclid, OH 44143
Corina B
Job Details: 02/02/2021
RANGE GE JSS28DN2BB The control is not the right board. Replaced the oven sensor. Brought wrong control and thermal fuse back. ; ordrng 1 WB27T11310 (Control)
Near Avon, OH 44011
Gabriel P
Job Details: 02/01/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Found new door damage ordering again .; ordrng 1 W11087377 (Front panel)
Near Moreland Hills, OH 44022
Joe O
Job Details: 02/01/2021
DRYER WHIRLPOOL WED92HEFC0 Attempted to install customer supplied part. Did not fit. Needs dryer repair kit.Parts out of stock. Office to reschedule; ordrng 1 4392067 (dryer repair kit)
Near Geneva, OH 44041
Jason N
Job Details: 02/01/2021
REFRIGERATOR GE ZIS48NYB Cc not cooling correctly and icing in freezer sectionFf temperature reading 40-42 degrees steady. Freezer section has icicles coming down from top of section. Found drain pan iced over ; ordrng 1 WR49X10021 (Evaporator icing repair kit)
Near Chardon, OH 44024
Brian M
Job Details: 02/01/2021
WASHER WHIRLPOOL WED5000DW2 Cc not running Found idler pulley damaged and belt broken Replaced using dryer kit from truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Kent, OH 44240
Brian M
Job Details: 02/01/2021
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Cc unit not making iceFound ice maker bin arm to be broken as well as ice bin Needs ice maker and bin ; ordrng 1 5304522718 (Container) and 1 243297609 (Ice maker)
Near Shaker Heights, OH 44120
Joe O
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed control and ui. Tested. Still not dispensing water or ice. Found door switches are functioning. Spoke with BJ, found ui is receiving 14v constant. Found continuity in ui harness all the way to control. Found no voltage on p3 pin 7 to neutral, when paddle is pressed. Found no voltage from door switch to control when door is opened or closed. Ohmed out switch. Switch check good. Called whirlpool tech line spoke with Steve. Found dent on inside of the door. He stated because he doesnt know if the unit is under a year to install a shim. Customer showed pop. Needs door. ; ordrng 1 W11307224 (dor-fip)"
Near Streetsboro, OH 44241
Brian M
Job Details: 02/01/2021
WASHER MAYTAG MHW5630HC2 Cc of vibrations and sever shaking Followed service pointer W11445524According to service pointer it recommends to replace the ACU ; ordrng 1 W11322901 (cntrl-elec)
Near Beachwood, OH 44122
Joe O
Job Details: 02/01/2021
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc: not cooling properlyFound service pointer pertaining to this issue (W11033419D). Found unit software is not up to date. Found unit has old style evaporator cover. Needs control and ff evap cover assembly.Customer does not want to repair at this time ; ordrng 1 W11333076 (Control) and 1 W11167902 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/01/2021
N/A N/A KSC23C8EYB02 "Cc: not cooling properly ff section, frost build up behind crisper drawerFound temps in ff section at 53 degrees. Ff evap completely frosted over. Ff evap thermistor reading out of range. Needs ff evap thermistor and fan assemblyScheduled for 2 count to allow time to defrost unit.; ordrng 1 WPW10453428 (fan-scroll) and 1 W10316760 (thermistor)"
Near Mantua, OH 44255
Brian M
Job Details: 02/01/2021
DRYER MAYTAG MEDX655DW1 Cc unit not sensor drying properly Found sensor board to be shorted out Needs dryness sensor board ; ordrng 1 WPW10476828 (cntrl-elec)
Near Huntsburg, OH 44046
Brian M
Job Details: 02/01/2021
WASHER MAYTAG MVWB835DW0 "Cc unit leaking Customer showed video of leak coming from under gearcase Did not want to run due to potential flooding But will need gearcase, rotor stator, washplate and clutch Whole under side soaked And water sitting in rotor ; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (motor stator) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor) and 1 W10902814 (washplate)"
Near Austinburg, OH 44010
Jeff M
Job Details: 02/01/2021
RANGE WHIRLPOOL WGG745S0FS The unit isnt sparking the switches are not working needs new switches. Customer has no information and proof of this machine is under warranty she insists that its under warranty I told her she needs to contact the place of purchase to get the receipts and then email that to our office before we proceed with the repair; ordrng 1 W11241684 (Switches)
Near Cleveland, OH 44105
Corina B
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Cc gasket is torn and the shelf is broken. Gasket was already on order. Ordered shelf. ; ordrng 1 W11127833 (Crisper shelf)
Near University Heights, OH 44118
Dan H
Job Details: 02/01/2021
DISHWASHER FRIGIDAIRE FBD2400KW9B "Customer complaint that unit is not washing dishes, found spray arm fell off and melted on heater, popped spray arm back on, started normal wash cycle, unit filled and began washing, unit needs new spray arm; ordrng 1 5304518927 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
Near Warrensville Heights, OH 44122
Dan H
Job Details: 02/01/2021
RANGE WHIRLPOOL WFE535S0JZ0 "Customer complaint that element is too hot on low, confirmed, element remains on high when set to low, unit needs new infinite switch; ordrng 1 WPW10434452 (Infinite switch)"
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/01/2021
WALL OVEN KITCHENAID KEBS107SBL04 "Cc unit not keeping temps and slow to heat Ran bake test to 350 degrees. Found bake element not working. Preheat temps slow to come up, broil element the only one working. Unit needs bake element. ; ordrng 1 WPW10207398 (Bake element)"
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/01/2021
DRYER MAYTAG MDE5500AYW "Cc: not heatingFound unit is squealing, found unit is not receiving proper power. Outlet burned up. Customer needs an electrician. Unit needs rollers. Customer to contact after electrical outlet is repaired; ordrng 2 12001541 (bearing & roller asy)s"
Near University Heights, OH 44118
Joe O
Job Details: 02/01/2021
RANGE JENN-AIR JGS1450FS0 "Cc: lettering on panel worn off, lower rack not sliding in and outFound lettering worn on ui panel. Found sliding rack will not slide. Needs panel, rack, and bezelsPanel and rack show out of stock, office to reschedule ; ordrng 1 W10911397 (panl-cntrl) and 1 W11225131 (rack-oven) and 5 W11028784 (bezel-knob)s"
Near Rocky River, OH 44116
Marie V
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 "Cc that the ice maker worked for a week and then stopped. Found water valve not working this time. Will need to be replaced. You can still get water at the door but not to the ice maker. Ordering part; ordrng 1 WPW10179146 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Rocky River, OH 44116
Corina B
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc water slowing down and stopping when filter is inserted into fridge. Water flows fine when filter is out. Will need to replace filter housing. Ordered part customer said he could replace it himself. ; ordrng 1 W10844267 (Housing), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details: 02/01/2021
RANGE JENN-AIR JJW3830DP01 Replaced the upper door. Heated both ovens to 350*. Found the lower fan vibrating. Will need a new fan. ; ordrng 1 W10853996 (Fan)
Near Bay Village, OH 44140
Corina B
Job Details: 02/01/2021
DRYER MAYTAG MED9700SQ0 "CC that there is a rattling noise. Started the dryer with a load of towels. Found lint making the blower wheel off balance. Removed the lint from the blower wheel and from the baffles. Supports roller and idler pulley spins free. Still a ticking noise. Will need the motor and blower wheel. Optest ok. ; ordrng 1 279787 (Motor) and 1 WP697772 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details: 02/01/2021
WASHER MAYTAG MVWB835DW4 "CC that the unit is dead. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Will need a main control and ui. ; ordrng 1 W11112656 (Ui) and 1 W11170706 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44124
Joe O
Job Details: 02/01/2021
WASHER MAYTAG MVWX655DW1 Installed gear case and belt. Ran auto test and calibration. Op test ok
Near Chardon, OH 44024
Joe O
Job Details: 02/01/2021
RANGE ELE JENN-AIR JES9750AAB "Cc: oven not heating, burners not workingFound unit only receiving 120v at outlet. Could not pull unit to check at terminal block. Floor was put in around unit. Needs electrician"
Near Seven Hills, OH 44131
Dan H
Job Details: 02/01/2021
REFRIGERATOR KENMORE 106.7729279 "Customer complaint of loud noise, confirmed, heard buzzing noise coming from compressor, unit needs new compressor, customer does not want repair ; ordrng 1 W10309988 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 02/01/2021
DRYER AMANA NED4655EW1 "Replace motor and dryer kit,opt test ok"
Near Moreland Hills, OH 44022
Jason N
Job Details: 02/01/2021
DRYER MAYTAG MED6230RHW1 "Cc unit coded f3e2 errorRan diagnostics, confirmed f3e2 error code for moisture sensor shorted or open. Replaced moisture sensor and ACU using customer supplied pre Id parts. Ran dryer sensor test. Moisture sensor functioned properly. Op test good."
Near Cleveland, OH 44106
Dan H
Job Details: 02/01/2021
REFRIGERATOR FRIGIDAIRE FGHB2866PF6 "Installed new seal kit, op test good"
Near Kent, OH 44240
Brian M
Job Details: 02/01/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Installed auger and motor OP Test Ok
Near North Royalton, OH 44133
David R
Job Details: 02/01/2021
RANGE WHIRLPOOL WOD51EC0HS01 Called customer. Customer says still under warranty. They called to whirlpool before the expiration. New built home only has closing paper but the customer is not home to show them. Rescheduling. Customer to get paperwork to office. ; schdld next appmnt for 2/9 TUE !
Near Streetsboro, OH 44241
Brian M
Job Details: 02/01/2021
DRYER AMANA NGD4655EW2 Cc unit has long dry times Found unit to heat normally Spoke and advised on getting whole vent cleaned out not just by dryer OP Test Ok
Near Strongsville, OH 44149
David R
Job Details: 02/01/2021
MICROWAVE GE PVM9005SJ3SS "Cc unit not working. Found switches are charred and causing a short circuit to the main fuse. Will have to take down unit to replace the fuse. Customer called home warranty. They are doing a buyout program with him. (Gardner) (364748); ordrng 1 WB27X11138 (Fuse) and 1 WB24X10204 (Switch) and 1 WB24X10205 (Switch) and 1 WB24X10146 (Switch) and 1 WB10X25607 (Switch bracket), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Jeff M
Job Details: 02/01/2021
FREEZER WHIRLPOOL WRX986SIHZ00 The compressor is running theres no heat transfer the unit is almost warmer than the ambient temperature in the home. Needs a new fresh food evaporator and filter dryer; ordrng 1 W11116006 (Evap) and 1 WPW10143759 (Dryer)