We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/05/2022
Cc door no level and door on the left doesnt close like the right Leveled unit and advised that the left door does not seal like the right due to the mullion heater Its the way its design
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Cleveland, OH 44113
Corina B
Job Details: 10/05/2022
Replaced the bulb and socket. Opt test ok
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Cleveland, OH 44111
Manny
Job Details: 10/05/2022
"Replaced valve, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model AGR6603SFS2
Near Euclid, OH 44123
Corina B
Job Details: 10/05/2022
CC that the burners all click when igniting. Confirmed. Advised cust this is normal to every burner to spark when lighting the cooktop burner. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Parma Heights, OH 44130
David R
Job Details: 10/05/2022
"Cc had questions about water level and machine washing clothes. Washer moved into house recently and was customers brothers machine. Advised customer to use recommended HE detergent with newer machines. Ran through diagnostics errors, overloading error codes. Ran through test mode, all components are working properly. Ran a bedding cycle with deep fill on. Good, nice height. Showed customer water level. Let customer know about loading and not stuffing clothes. Water level will be higher with choosing different cycles plus different options. Also if sitting and watching unit, can go through slow/fast agitation or spin at certain points. Good. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model WTW5000DW3
Near Parma, OH 44134
David R
Job Details: 10/05/2022
"Cc unit not working or draining. Found control will not come on when selecting cycles. Looked underneath unit. Either a flood or water piling up on floor occurred. All electrical components are rusted and showing signs of electrical damaged. Had to unplug the motor, cap, shifter, belt and drain pump in order for control to come out. Parts are shorting control. Will need motor, cap, drain pump and cam, can replace shifter on return that was already ordered out.; ordrng 1 W11399437 (Drain pump) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 10/05/2022
"Cc unit display not working correctly. Found only a couple buttons are lighting up and working. For the ones that arent working, just making sound. Looks like on parts list the panel comes with the UI. Ordering. ; ordrng 1 W11416788 (Panel, includes UI.)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Shaker Heights, OH 44122
Jason N
Job Details: 10/05/2022
Cc unit upper rack coming offFound upper rack adjuster broken on left side. Replaced upper rack adjusters using customer supplied pre Id parts. Upper rack op test good.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Ashtabula, OH 44004
Joe O
Job Details: 10/05/2022
Cc: not advancingFound error codes f7e5(shifter fault). Manually tested agitate and spin. Unit is shifting. Checked harness for loose connection. No loose connections. Ran auto test. Unit shifting. Ran quick wash and drain and spin. Could not duplicate issue. Op test ok
We serviced a
MAYTAG WASHER
Model MTW5770TQ0
Near Shaker Heights, OH 44122
Marie V
Job Details: 10/05/2022
Replaced timer and switch. Found that cam agitator was stripped. Replaced from surplus . Tested unit. Is advancing properly. Op test ok.; used 1 285811 (Cam agit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Streetsboro, OH 44241
Brian M
Job Details: 10/05/2022
Installed control Advised to watch for about 72 hours
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Cleveland Heights, OH 44118
Manny
Job Details: 10/05/2022
"Cc unit not heating properly needs calibration, ran bake to 350 unit got to 320 calibrated to +10 degrees ran bake unit got to 357 flame goes off when unit reaches 345 flame comes back on, unit is heating properly, advise customer to allow at least 10 extra minutes after oven has preheated, she asked why, explained that the unit looses temperature when the door is open, she wanted me to look at the front burner that wasnt turning on, the screws loose, fasten screw and used, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near North Royalton, OH 44133
David R
Job Details: 10/05/2022
"Cc unit not starting up, will select options and press start, start button will just blink, will reset power and unit will work one time, then do the same thing where the power button will blink and not start cycle. Unplugged unit. Went to power box and unhook power to unit and put wires back together. Went and took off all wires from control and put back on tightly. Ran diagnostics, had a door switch F5E2 error. All buttons working correctly. Unit is functioning normal. Unit is working properly as of today**if happens again, would advice to to change main control and door switches."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04 N$
Near Euclid, OH 44132
Corina B
Job Details: 10/05/2022
"CC that the unit is not making ice. Confirmed. Checked the wires at the door, good. Found the John guest fitting dripping, re seated the fitting. Cycled the ice maker, filled in diagnostic. Replaced the ice maker. Cycled ice maker. Opt test ok"
We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/05/2022
"Installed thermal fuse. Ran dryer op test, good heat and tumble. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Conneaut, OH 44030
Joe O
Job Details: 10/05/2022
Installed evap fan motor. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Shaker Heights, OH 44122
Marie V
Job Details: 10/05/2022
Cc that the lights are out and it stared with the freezer light. Replaced freezer light. Op test ok
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Ravenna, OH 44266
Brian M
Job Details: 10/05/2022
Cc unit not spinning Found lid lock not functioning Ran diagnostics all other functions workNeeds lid lock ; ordrng 1 WH08X32697 (Lid lock) and 1 SHIPPING (shipping and handling)
We serviced a
KENMORE RANGE
Model 79078520403
Near Euclid, OH 44132
Corina B
Job Details: 10/05/2022
CC that the oven is not heating. Confirmed. 0 amps 120 volts to the igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Conneaut, OH 44030
Joe O
Job Details: 10/05/2022
"Cc: not advancing, long cyclesFound error codes f0e2(over suds). Ran manual fill testing water. Found manual cold valve 1 is dispensing hot water, cold valve 2 is cold, and hot dispensing cold water, hot and cold are not reversed. Needs controlControl out of stock. Office to reschedule ; ordrng 1 W11322883 (cntrl-elec)"
We serviced a
KENMORE REFRIGERATOR
Model 25370343410
Near Windham, OH 44288
Brian M
Job Details: 10/05/2022
Cc sy er error Found unit running but no fans Powered cycle unit unit started up and fans running Found rear of unit leaking from icemaker evap this is not repairable
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rome, OH 44085
Brian M
Job Details: 10/05/2022
"Cc unit not spinning Found gearcase stripped out Gearcase stripped out tub hub and gear shaftNeeds gearcase , hub and agitator ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11550891 (Agitator) and 1 W10528947 (drive hub kit) and 1 SHIPPING (shipping and handling)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Conneaut, OH 44030
Joe O
Job Details: 10/05/2022
Installed control and valve. Ran auto test. Op test ok
We serviced a
GE MICROWAVE
Model PVM9195DF1CC
Near Painesville, OH 44077
Jason N
Job Details: 10/05/2022
Cc unit not heating Found door is not closing and making both switches. Upper secondary switch is broken away from switch holder. Unit will need holder and upper secondary switch replaced. Customer declined repair. Estimate only. ; ordrng 1 WB24X829 (Switch) and 1 WB14X10051 (Switch holder)
We serviced a
AMANA RANGE
Model AGR6603SFS4
Near Willoughby, OH 44094
Corina B
Job Details: 10/05/2022
Replaced the igniter and spark module. Burner lights. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Ashtabula, OH 44004
Joe O
Job Details: 10/05/2022
"Cc: not coolingFound unit in garage. Found unit is not building a full frost pattern. Compressor only pulling .5 amps. Needs compressor, evaporatorCustomer does not want to repair at this time ; ordrng 1 W10507884 (compressor) and 1 W11459354 (Evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Jefferson, OH 44047
Brian M
Job Details: 10/05/2022
Installed drain pump OP Test Ok ; ordrng 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model LTE5243DT3
Near Cleveland, OH 44114
Manny
Job Details: 10/05/2022
"Replaced lid switch, opt test ok"
We serviced a
GE REFRIGERATOR
Model GTH18gbddrww
Near Painesville, OH 44077
Jason N
Job Details: 10/05/2022
Installed evaporator fan motor. Op test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willoughby, OH 44094
Corina B
Job Details: 10/05/2022
Replaced the harness and capacitor. Ran a calibration. Started a normal cycle. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
David R
Job Details: 10/05/2022
"Cc unit getting F2E2 error. Service pointer says check ribbons, all plugged in on UI. Replaced UI. Ran diagnostics error codes, F2E2 and F0E5 off balance load. Customer pointed out a dent on side, took pics. Was able to pop back in. Small cosmetic dent could of been caused from error of overloading and banged up against side of wall. Unit is leveled, good. Ran diagnostics testing. Good. All functions are working properly. Good. Op Test Ok.**called techline, documented dent on side."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Strongsville, OH 44149
David R
Job Details: 10/05/2022
"Replaced front panel. Tested, good. Advised customer after washes to woo front where vent is. Good. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Cleveland, OH 44104
Marie V
Job Details: 10/05/2022
Defrosted all ice and replaced fan and control. Gasket for right hand side is broken. Replaced left hand Side gasket. Will also need right hand side. ; ordrng 1 W10830055 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44111
Marie V
Job Details: 10/05/2022
"Cc that the unit showed elrror code f4e1, when arrived door was locked, also after plugged in unit it started turning on by it shelf and shut off. Ran diag, did not showed any codes. Asked cust if deleted he said no. It just popped out while trying to do a load. Followed steps on tech sheet for heater. F4e1 is a Wash heater relay error or no feedback signal. Verify ohms on heater 15ohms. In range. Unit will need control. Cust will call back if they wants to continue, ; ordrng 1 W11322905 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM02
Near Strongsville, OH 44149
David R
Job Details: 10/05/2022
"Added on appliance while in home. Cc unit ice building up in FZ. Need new drain tube, steam all ice in front and back. Ordering drain tube. ; ordrng 1 W11190084 (Drain tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF57R16FW08
Near Brook Park, OH 44142
Gabriel P
Job Details: 10/05/2022
Replace gasket and steam the other gasket is good but customer insisted for me to replace so I did
We serviced a
KENMORE WASHER
Model 11026002010
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 10/05/2022
"Found gearcase leaking oil and pulley grinding with shield also motor defective customer will not fix ; ordrng 1 W11132267 (Gearcase) and 1 W10836348 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6770AAW
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/05/2022
"Cc when is running it beeps and show and error so started unit on 350 and waited for error code to show ; ordrng 1 12001656 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Elyria, OH 44035
Gabriel P
Job Details: 10/05/2022
Customer complaint that when door is close slightly it wont close advise him that he has to give it a little force to close door all the way call tech line just to verify spoke to andrew he said the same thing unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH01
Near Rock Creek, OH 44084
Brian M
Job Details: 10/04/2022
Installed deli OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf555sdfz05
Near Mentor, OH 44060
Corina B
Job Details: 10/04/2022
CC that the u it ff is not lighting. Confirmed. Found the ff lights not working. The one led light is out. Will need the module for the ff section. ; ordrng 1 W11043011 (Module)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44105
Corina B
Job Details: 10/04/2022
Door is damaged. Took a picture. Will need to reorder. Office to reschedule appointment ; ordrng 1 W11176456 (Door)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Cleveland, OH 44103
Manny
Job Details: 10/04/2022
"Cc u it not heating up on bake, verified and bake element is burned out, unit needs bake element.; ordrng 1 W10779716 (elmnt-bake)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Kirtland, OH 44094
Joe O
Job Details: 10/04/2022
Installed suspension rods tested. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44106
Manny
Job Details: 10/04/2022
"Cc unit not spinning during wash, found drain hose on the floor drain, elevated to sink, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, OH 44055
Angel
Job Details: 10/04/2022
Cc that unit was not doing anything. Looked underneath washer and noticed that the drain pump wire was kind of loose took it off and reinstalled Ran diagnostics and found error code F2E1 and F9E1 drain problems. Ran the cold water in diagnostics to get unit to fill and than ran a drain and unit was draining Perfectly tried a couple of times and no issues. So I ran a quick cycle to test unit and it started to drain how it should than filling and sensing and then did the wash and everything had the customer with me and was seeing that everything was working as should now. Explained to her it couldve been the loose wire but everything now is working as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Grafton, OH 44044
David R
Job Details: 10/04/2022
"Could not find friction pads. When replacing main control, started up. Heard a pop and smoke come from UI. Will need to order and replaced UI and control at same time. At return, replace drum pump as well. ; ordrng 2 Wp8268961 (Pads)s and 1 W11305308 (Control) and 1 W11368911 (Ui)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Amherst, OH 44001
Gabriel P
Job Details: 10/04/2022
"Ran diagnostic no error code ran test,pass opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/04/2022
"Cc that the unit is shaking and making a noise while spinning. Cust has video. Ran diag, no error codes. Ran high speed spin, a little shake. Corrected and found that the small detergent cup is making a noise. Cust removed it. Noise gone. Unit is working properly at this point. Op test ok"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Kirtland, OH 44094
Joe O
Job Details: 10/04/2022
Cc: not tumblingFound belt snapped. Roller starting to seize to shaft. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
Gabriel P
Job Details: 10/04/2022
"Replace agitator then ran few test,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near Avon, OH 44011
Gabriel P
Job Details: 10/04/2022
"Replace light,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7800XW0
Near Cleveland, OH 44103
Manny
Job Details: 10/04/2022
"Cc led is out, verified and no light unit will need LED module but its discontinued,; ordrng 1 W10298847 (LED module (discontinued))"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rootstown, OH 44272
Brian M
Job Details: 10/04/2022
Cc unit not running Found unit in drain mode Cleared control Ran diagnostics no errors Ran auto test and calibration OP Test Ok Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ravenna, OH 44266
Brian M
Job Details: 10/04/2022
"Cc ice not dispensing Found motor locked up and broke basket Also found front plastic sliders on ff drawers to be broken Needs basket, shaft and motor Parts not in stock Office to schedule ; ordrng 1 W11202789 (motor) and 1 W11244434 (ice-contnr) and 1 W10258544 (shaft) and 1 W11162446 (pan-meat) and 1 W11162443 (cover)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
David R
Job Details: 10/04/2022
"Cc had another company come out, unit wasnt not cooling. They replaced a fan. Came back out and replaced another part. Door light wont go off and comp not kicking on. Other company couldnt find problem. I found that the deli floor shelf is shorting main control plugged in. Unplugged. Unit is starting to cool. Would replace control and deli shelf, shorting each other out, then if any other problems. Check from there. Gave estimate to customer. Customer paid SVC only. Do not order parts. ; ordrng 1 W11215631 (Deli floor shelf with harness inside) and 1 WPW10675033 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Oakwood Village, OH 44146
David R
Job Details: 10/04/2022
"Found broken wires to drain pump. Spliced and corrected. Good. Ran diagnostics, cleared out error code for drain pump F9E1. Ran test mode. Good. All components working properly. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model LEQ9558KQ0
Near Bedford, OH 44146
David R
Job Details: 10/04/2022
"Cc unit not going through drying cycle. Found open thermal fuse. Suggest replacing thermal fuse, element and cutoff kit. Customer bought the fuse and will install himself and wait on ordering anything. Customer to pay for SVC and thermal fuse only. Also suggested customer clean vent to outside.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Broadview Heights, OH 44147
David R
Job Details: 10/04/2022
Replaced latch and strike. Latch is still locking and making lock noises. Had to break open again. Need to replaced another latch. Also not getting correct signal from main control. Ordering latch and control. ; ordrng 1 W11394572 (Latch) and 1 W11621183 (Main control)
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Cleveland, OH 44120
Corina B
Job Details: 10/04/2022
Needed to reschedule due to leaving the spanner wrench and sledgehammer at a house. ; schdld next appmnt for 10/6 THU 2-5
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Beachwood, OH 44122
Corina B
Job Details: 10/04/2022
Replaced the drain pump. Started a cycle. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DISHWASHER
Model CDT845P2N3S1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/04/2022
Installed control. Ran test cycle. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM2
Near Euclid, OH 44117
Manny
Job Details: 10/04/2022
"Cc that she knows she needs gaskets, but would like it inspected and wants an estimate to see if it would be more cost effective to replace than repair, verified and units gaskets are ripped, fz slides are getting stuck and preventing the fz to close all the way, ran icemaker harvest ice maker not moving unit wont dispense water, valve humming, gave customer estimate and wont proceed with the repair ; ordrng 2 W10830055 (gasket-fip left and right)s and 2 WPW10235357 (glide)s and 1 WPW10190981 (icemaker) and 1 WPW10714545 (gasket-fip) and 1 67006322 (water inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cleveland, OH 44111
Marie V
Job Details: 10/04/2022
"Cc that the unit is not making ice and is leaking from freezer. Took temps, 12* on freezer and 37* fresh food. Unit is set to 5* and 40*. Theres full frost pattern on refrigerator, changed temp back to recommended settings. Ice maker keeps cycling non stop. Replaced ice maker and cleaned up condenser, also unclogged drain tube. Advice cust to allow 24 hours for unit to reach normal temps. Evaporator was defrosted by the time I was done. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/04/2022
Cc ff warm Found evap frosted up Ran diagnostics could not determine what caused issue at this time thermistor is within range Defrosted unit If unit frost up again could be a faulty thermistor
We serviced a
GE WASHER
Model GTW485ASJ4WS
Near Painesville, OH 44077
Dan H
Job Details: 10/04/2022
"Customer complaint that unit is not spinning or completing cycles, ran drain and spin cycle, lid locked, unit spins, unit completed spin cycle started normal wash cycle, up unit filled and began washing, found hot and cold water lines reversed , customer will correct, unable to duplicate the problem , unit is operating as designed"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Cleveland, OH 44111
Angel
Job Details: 10/04/2022
Cc that unit started making ice for a couple of days and than just stopped making ice again completely. Called tech line again spoke with Steve and explained issue had me do some tests and we found that when you disconnect the line from the ice maker to the filter head you run test 97 water comes out but barely so sometimes water comes out but sometimes it doesnt causing unit not to make ice. Steve had me reorder valve and order filter head as well. ; ordrng 1 W11235091 (Mount kit)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Painesville, OH 44077
Dan H
Job Details: 10/04/2022
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDM00
Near Maple Heights, OH 44137
Marie V
Job Details: 10/04/2022
"Cc that the freezer door wast not closing. Confirmed, theres a small gap at the bottom and top of gasket, corrected issue by steamin gasket and adding Petroleum jelly to it. Advice cust to allow at least 1 hours for gasket to cool off on that shapes. Also saw bottom gasket not sealing and door looked crooked, unit is on a angle when press on top of unit on the side gasket sits perfectly. Tried to level feet but seems like floor is not leveled. Explain cust , she will add a shim to it to correct it. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model LDG9606AAE
Near Parma, OH 44134
David R
Job Details: 10/04/2022
"Cc unit making noise. Broken blower wheel. Ordering blower wheel assembly. ; ordrng 1 Y303836 (Blower wheel assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ART318FFDW10
Near Cleveland, OH 44110
Manny
Job Details: 10/04/2022
"Cc unit bulb is out and not cooling properly, verified and found tape on door switch, removed tape lights come on, temps were set to less cold and manual damper close to Ff, set temps and damper to recommended and advise customer to allow 24 hours for temps to equalize, he asked if the noises he hears are normal and wants me to take a quick look checked unit and everything is working properly opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Cleveland, OH 44111
Angel
Job Details: 10/04/2022
"Replaced control board, power supply board and ui. Unit started running as should set temperature. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44110
Manny
Job Details: 10/04/2022
"Cc unit not starting, checked components and thermal fix was open replaced and still not powering on, replaced pts relay still no powering on, called BJ we ran some test everything was checking out and he had me disconnect T2 and S from timer to run test when reconnected the terminals the unit started, bj said it could be loose connectors or timer going bad but hard to tell. Ran cycle multiple times to make sure unit is operational and it is will let go like this for now if we get a recall will order timer, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Willoughby Hills, OH 44094
Joe O
Job Details: 10/04/2022
"Cc: screechingFound ca m gear loose. Tightened cam gear. Ran agitate and spin. Found bearings in gear case getting loud. Needs gear caseCustomer does not want to repair at this time ; ordrng 1 W11454372 (Gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DISHWASHER
Model 66513073K216
Near Highland Heights, OH 44143
Corina B
Job Details: 10/04/2022
"CC that the it stopped mid cycle and ps the breaker. Confirmed. Found the control a wire harness burnt. Will end a new control and harness. Customer does not want to repair ; ordrng 1 W10804111 (Control) and 1 W10612054 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Avon, OH 44011
Gabriel P
Job Details: 10/04/2022
Found unit under one year manufacturer warranty by mod and serial ran diagnostic found f0e4 so found cold and hot reverse correct issue ran auto test and calibration test pass ran manual test on cold and hot water pass unit working as design
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Maple Heights, OH 44137
Marie V
Job Details: 10/04/2022
Did not get to diagnose unit. Called cust to verify warranty. She said that rent a center said that they have not been billed. Explain cust that we need dispatch in order to work on it or a POP. Cust called rent a center. They will call her back.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/04/2022
Installed gaskets OP Test Ok
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Parma, OH 44134
David R
Job Details: 10/04/2022
"Cc unit will not stay running unless you keep holding the start button. Found start button relay inside not keeping contacts closed, keeping opening up. Had one on truck surplus WPW10117655, replaced, tested. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Mayfield Heights, OH 44124
Angel
Job Details: 10/04/2022
Cc that unit was still not cooling. Took temperatures and both sections were at 70* took pressures a low side was about 20psi when not running indicating a leak found that unit was leaking from the capillary line in the evaporator capillary line in the ff section slightly tried to fix leak but noticed that line was a bit short so tried pulling the line a bit to see if i was able to get a little more slack but line cracked a bit by the cabinet area. Called techline spoke with Travis and explained issue and stated unit is not repairable they will get in contact with customer for further any further steps.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Highland Heights, OH 44143
Corina B
Job Details: 10/04/2022
"Was able to get the bin out without breaking it. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. The ice was ok making until today had a clump, took pic of the ice. Will need a new valve. Cust is going to get the saddle valve replace first to see if that stops the clumping ; ordrng 1 W11535162 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Parma, OH 44134
David R
Job Details: 10/04/2022
"Cc can here water going in and draining but not washing. Error codes 4-3, 6-4. 120v going to wash pump motor, making a low hum noise but not actually running. Replaced pump wash motor from t-a. Ran diagnostics. Good. All components working. Op Test Ok. ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW0
Near Euclid, OH 44123
Corina B
Job Details: 10/04/2022
"CC that the washer does not work and the dryer. Coming. Ran diag F5E2 LID LOCK FAULT, F0E2 - OVERSUDS CONDITION DETECTED. Checked the lid lock open on 1-2 when lid is open or closed. Will need a new lock and gas coils. Cust did not answer the phone ; ordrng 1 W11176112 (Lock) and 1 694539 (Gas coils) and 1 W10854240 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Avon Lake, OH 44012
Angel
Job Details: 10/04/2022
Cc that unit was leaking but it only happened 2 times and has an F8E4 error code. Confirmed unit had the F8E4 error displayed erased error code and looked underneath unit to check the float switch and there was water cleared out pan and ran unit to see if it would leak let it run for about 15mins and nothing opened up door and noticed that unit had over suds asked customer if they had a cap of olive oil i could use and ran unit to clear out suds. Drained out water and unit was clear of suds. The detergent customer uses has dawn and explained to him thats what could be causing the leak gave him some of our sample packages to test out and if anything to give us a call but theres nothing else i could find wrong with unit. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/04/2022
Cc of noise Found idler pulley damaged replaced using dryer repair kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISPOSAL
Model KCDS075T2
Near South Euclid, OH 44121
Manny
Job Details: 10/04/2022
"Cc unit keeps tripping GFCI, checked power and 121vac ran unit a few times and everything checked out GFCI didnt tripped during test unit working as designed opt test ok, spoke to BJ he said He Thinks that disposal cant be on GFCI and advise calling wpl techline and ask them, called wpl techline but phone lines closed until 12EST, spoke to BJ and gave him this information that I found The National Electrical Code (NEC) does not require a garbage disposal to have GFCI protection. GFCI protection for this appliance is optional. The vibration caused by the operation of a garbage disposal can cause electrical connections to separate try contacting customer and provide him with this information and no answer left a msg with the above information and for him to replace the GFCI outlet with regular outlets.; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model MGR5775QDW
Near Cleveland, OH 44118
Manny
Job Details: 10/04/2022
"Cc unit not heating, found bake igniter burned out, let customer know what we need and gave total he said go ahead and do it, replaced with TS#12400035, ran bake to 350 opt test ok, went to collect payment and wife hands me a piece of paper and tells me this is the landlords name and number call him to collect payment, called no answer called again LM, spoke to AP gave her landlord number and provided her with the information so she can document.; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVNB835DW1
Near Solon, OH 44139
Brian M
Job Details: 10/04/2022
Cc unit is making noise Found gearcase grinding Needs gearcase clutch and slider Advised that washplate and suspension also will be needed ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 SHIPPING (shipping and handling) and 1 W11130356 (suspension)
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS
Near Chesterland, OH 44026
Brian M
Job Details: 10/04/2022
Installed sump and drain pump OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Avon Lake, OH 44012
Angel
Job Details: 10/04/2022
Cc that unit was making a noise when running. I arrived at home with Joe from maintenance and unit was not running so I opened doors to make the compressor kick on faster it turned on and unit sounded perfect even the temperatures were perfect freezer at 4* and ff section at 37*. Took off compressor access cover to see if there was something loose or caught in the fan but everything looked perfect explained to Joe that if I cant see or hear anything thats wrong with the unit I cant guess asked him to let the home owner to see if they can try to video tape the sound to have a better perspective of issue. Opt test ok.
We serviced a
KENMORE REFRIGERATOR
Model 106.5177351
Near Mentor, OH 44060
Dan H
Job Details: 10/04/2022
"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Olmsted Township, OH 44138
David R
Job Details: 10/04/2022
Replaced bulb and main control. Turned on. Made sure all functions are good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Wickliffe, OH 44092
Joe O
Job Details: 10/04/2022
"Cc: not workingUnit will not start. Found unit is not receiving proper power. Unit receiving 120v l2 and neutral, 56v l1 and neutral, and only 76v across l1 and l2. Had customer trip breaker, no changes to power supply. Needs electrician"
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWSQ0
Near Mentor, OH 44060
Joe O
Job Details: 10/04/2022
"Cc: Not runningRan test cycle. Found unit is filling, washing and draining. Tested multiple times. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model LAT8016AAE
Near Mentor, OH 44060
Joe O
Job Details: 10/04/2022
"Cc: burning rubber smellFound belt slipping on pulley. Gear case not spinning. Tried moving pulley by hand, nothing spinning. Needs gear caseGear case discontinued; ordrng 1 206707 (transmission(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, OH 44077
Brian M
Job Details: 10/04/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Ridgeville, OH 44039
David R
Job Details: 10/04/2022
Replaced left door handle. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44128
Manny
Job Details: 10/04/2022
"Tub is cracked, and dispenser is damaged, reordering tub and ordering dispenser ; ordrng 1 W11460604 (Tub assembly) and 1 W11524105 (Dispenser drawer)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Avon Lake, OH 44012
Angel
Job Details: 10/04/2022
Replaced control and diode tested lights and they started working as should and tested unit by heating a mug of water and heated and worked perfectly. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PFSS5NFXASS
Near Madison, OH 44057
Joe O
Job Details: 10/04/2022
"Cc: not coolingCustomer stated they had power outages recently, and the power went out for a while at one point and when it came back on the refrigerator would not cool. Advised customer power surges and outages can cause damage to control boards. Found compressor not running. Pulled unit checked power at inverter. Found inverter receiving proper power. Hooked up compressor tester. Compressor started. Needs inverter board; ordrng 1 WR49X10283 (inverter kit), used 1 SHIPPING (shipping and handling) from stock"