Service History 26

We serviced a
KITCHENAID RANGE
Model KGCU482VSS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/27/2021
Installed surface ignitor. Burner spark performance still no good. Intermittent spark and ignition. Ordering valve/ignition switch assembly. Customer to be credited for surface ignitor. ; ordrng 1 WPW10371235 (Valve w/ignit. Switch)
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Parma, OH 44129
Marie V
Job Details: 07/26/2021
"Cc that the unit takes too long to dry. Unit is cycling on and off. Found vent outside clogged up. And the vent was plastic, advise cust that those are fire hazard to replace with flexible metal or ridged metal. Op test ok. Gave vent wizard number on lbc."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF56R16DW04
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/26/2021
"Found temp good right on the money also may had a smart modern that may throw frequent to unit but when move it unit started working again advise her to monitor,opt test ok"
We serviced a
GE RANGE
Model JGBP33BEH3BB
Near Painesville, OH 44077
Jeff M
Job Details: 07/26/2021
The unit is not heating the igniter is receiving power needs a new igniter this is the spiral style; ordrng 1 WB2X9154 (Ignitor) and 1 S
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSF
Near Burton, OH 44021
Jason N
Job Details: 07/26/2021
"Cc oven not heating. Ran bake test, ignitor glowing, amp draw reading 3.0-3.2 amp, not enough to open gas valve, should be between 3.4-3.6a. Unit needs ignitor. Replaced using truck stock. Ran bake test, amp draw at 3.6a. Good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Beachwood, OH 44122
Jason N
Job Details: 07/26/2021
Installed updated main control and UI board. Functions tests passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2021
"Installed new control, op test no good , found actuator shorting out, installed new actuator, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL
Near Mayfield Heights, OH 44124
Dan H
Job Details: 07/26/2021
"Customer complaint that unit is not filling, started normal wash cycle unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; used 1 WPW10605057 (PUMP AND MOTOR ASSY), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL ICEMAKER
Model WRS555SIHZ00
Near Painesville, OH 44077
Brian M
Job Details: 07/26/2021
Cc of no ice Found ice line frozen Got line unclogged Ran about 16oz of water through the linesOP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Deerfield, OH 44411
Brian M
Job Details: 07/26/2021
Cc unit not washing properly Found cold valve not getting full pressure Pulled valve filter and cleared debris OP Test Ok Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Willoughby, OH 44094
Jeff M
Job Details: 07/26/2021
The correct part was ordered the incorrect part was packed into the box re-order. no eta; ordrng 1 W10915815 (Ui)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby, OH 44094
Jeff M
Job Details: 07/26/2021
Actuator slipped out of the splotch cradle. I set it back in place unit tested good no ETA on the part; ordrng 1 W10913953 (Actuator)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/26/2021
"Replace user interface and trim and dispenser pads ,but still doing same thing,call whirlpool and spoke to Kathy and she spoke to engineer and they said they didnt heard that issue before for me to check all connections so we did still doing same issue also took out filter and still same issue call tech line again spoke to robert he said to replace a regulator and if thats still dont fix it call back ordering part ; ordrng 1 W10786952 (Regulator) and 1 8212547rp (Tube)"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILWH4
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/26/2021
Cc unit door falls downFound both right and left side link cables snapped. Replaced both link cables using customer supplied parts. Door op test good.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Brook Park, OH 44142
Corina B
Job Details: 07/26/2021
Cc that dryer is making a thumping sound. Verified and unit is working and sounds as designed. Explained to customer that unit rides on rollers and a idler pulley with belt and everything she hears is normal. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Ravenna, OH 44266
Brian M
Job Details: 07/26/2021
Cc unit not making ice Found ice maker rotating but stopping Needs ice maker and harness Customer wants to install ; ordrng 1 WPW10300022 (icemaker) and 1 W10838084 (harns-wire)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Brook Park, OH 44142
Corina B
Job Details: 07/26/2021
"Cc that the washer is working poorly. Verified and unit is working as designed. Ran a normal load to Explained the customer that the washer on a normal cycle will only fill a little less than half a basket and not all the way to the top, also to only use 2 tablespoons of detergent and 6 to 8 bath towels is a full load. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/26/2021
Found service pointer in fresh food section evap it was frozen with Ice replacing parts needed ; ordrng 1 WPW10501260 (Evaporator cove) and 1 W11033168 (Evap harness assy) and 1 W10843055 (Elect control) and 1 W10849460 (User interface) and 1 W11457241 (Drip pan)
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Avon, OH 44011
Gabriel P
Job Details: 07/26/2021
Found unit buried again advise then to call us wants unit clear
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Strongsville, OH 44149
David R
Job Details: 07/26/2021
Customer said they did not receive control board. Replaced FZ top Right LED light. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Cleveland Heights, OH 44106
Dan H
Job Details: 07/26/2021
"Part recieved is only plastic buttons it doesnt have the need circuit board, ordering board, part is out of stock so not scheduling return appointment ; ordrng 1 W11368911 (Board)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Euclid, OH 44119
Jeff M
Job Details: 07/26/2021
Installed the new part op tested good. Light
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Jeff M
Job Details: 07/26/2021
Installed the new part op tested good. LEDs
We serviced a
MAYTAG DRYER
Model n/a
Near Cleveland, OH 44127
Jason N
Job Details: 07/26/2021
"Cc unit making squeal noise in cycle.Ran dryer op test, could not duplicate noise running empty cycle. Pulled unit apart, found belt idler pulley sticky, not rolling well, bushing is wearing. Unit needs idler pulley. Replaced using truck stock. Reran op test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Cleveland, OH 44108
Dan H
Job Details: 07/26/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at 3 degrees, found fresh food section evaporator frozen unit needs new thermistor, evaporator fan/shroud, and control, person here at the home has no money to pay service charge ; ordrng 1 W11098695 (Fan) and 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44109
Jason N
Job Details: 07/26/2021
"Cc unit not agitating properly.Ran auto test, unit did not agitate, did not shift. Checked under unit, found oil leaking from gearcase onto shift actuator. Unit needs gearcase and actuator. Customer not repairing, estimate only. ; used 1 W11454734 (Gearcase) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Strongsville, OH 44149
David R
Job Details: 07/26/2021
"Customer said done light did not come on the first 3 times when using. Unit is working as of today. Came in and lights are on, done light on front panel is working. Checked al connections, good. Reset power to unit and ran diagnostics cycle. Good. All lights working. Unit is good."
We serviced a
AMANA REFRIGERATOR
Model SQD25NBL
Near Aurora, OH 44202
Brian M
Job Details: 07/26/2021
"Cc auger motor turns on by itself every 3 min Found motor to have a short in it Part is NLA 10114804; ordrng 1 10114804 (motor,auger)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV01
Near Columbia Station, OH 44028
Corina B
Job Details: 07/26/2021
CC that the waterline is broken. Confirmed. Found the supply waterline is broken. Advised cust the supply line need to be replaced. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Euclid, OH 44117
Dan H
Job Details: 07/26/2021
"Customer complaint that unit is not dispensing ice, found cubes melting in ice chute, removed, unit dispenses ice, unit is operating as designed"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPF4
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/26/2021
Cc unit ice maker leaking Found crack in mold Replaced using truck stock OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Painesville, OH 44077
Jeff M
Job Details: 07/26/2021
The bearings on the washer and filled the unit is leaking water out the bottom very expensive repair customer doesnt want an estimate unit is over 7yrs old
We serviced a
WHIRLPOOL DRYER
Model SDE3606AYW
Near Cleveland, OH 44119
Dan H
Job Details: 07/26/2021
"Customer complaint of squealing, confirmed, found rollers and pulley worn, unit needs new rollers and pulley ; ordrng 2 WP37001042 (Roller)s and 1 WPY54414 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.77433902
Near Euclid, OH 44123
Dan H
Job Details: 07/26/2021
"Customer complaint that oven is not heating, confirmed, found valve open, unit needs new valve ; ordrng 1 316404901 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Chardon, OH 44024
Jeff M
Job Details: 07/26/2021
I install the new parts same issue as before I called Tech Line I have 120 V at the icemaker and I have 36 V at the main control board with that being said there is a broken wire in the cabinet the unit is non-repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS00
Near Chardon, OH 44024
Jeff M
Job Details: 07/26/2021
The unit is leaking from the drain kit needs a new drain kits. Water dispenser switch is sticking in the door is sagging needs a switch a sham and a kit; ordrng 1 W11190084 (Drain kit) and 1 WP12575501 (Switch) and 1 WP487802 (Washer)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ8
Near Seven Hills, OH 44131
Jason N
Job Details: 07/26/2021
"Cc unit door squeaks when opened. Confirmed squeak. Removed door, cleaned up hinges. Lubricated with food grade silicone spray. Reinstalled door. Squeak now absent. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Brecksville, OH 44141
David R
Job Details: 07/26/2021
"Unit in RV camper. Customer bought camper and dishwasher came inside. No paper work for dishwasher she said. Sending to office to review if needed. Cc when turning on unit, drain kicks on and unit is locked. Called techline. Unplug pressure hose, could have been in a lockout from factory. Wait 10 mins, if still draining, replace pressure sensor. Unit started right up and let me go into a cycle. Unit is good. Op test ok. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA02
Near Brecksville, OH 44141
David R
Job Details: 07/26/2021
"Replaced right door gasket. Tested, good"
We serviced a
MAYTAG WASHER
Model MHWE450WW01
Near Wickliffe, OH 44092
Dan H
Job Details: 07/26/2021
"Installed new dispenser, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Mentor, OH 44060
Dan H
Job Details: 07/26/2021
"Customer complaint that unit might not be venting properly because their smoke alarm keeps going off when they cook, fan is working, fan is installed in the correct direction, unit is operating as designed , advised customer that they might need to have the vent cleaned"
We serviced a
GE REFRIGERATOR
Model GFE24JSKFFSS
Near Perry, OH 44081
Dan H
Job Details: 07/26/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature 51 degrees, freezer section temperature at -17 degrees, Evaporator fan is running, damper door is closed, unit needs new control and thermistor ; ordrng 1 WR55X10025 (Thermistor) and 1 WR55X35106 (Cntrl)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/26/2021
"Cc unit oven door not closing evenly.Customer states the left side of the oven door is still not flush with the console compared to the right side. Checks hinge installation and door assembly. All checked good. Called wp techline, Joel, try loosening door screws and tweaking then tighten back down. If not completely resolved, only a cosmetic issue, refer customer back to WP customer care. Door still not completely flush, customer not accepting. Advised customer to call WP consumer."
We serviced a
JENN-AIR RANGE
Model JDRP636HL00
Near Broadview Heights, OH 44147
David R
Job Details: 07/26/2021
Replaced receivers and inner door frame. Tested. Closer. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Olmsted Falls, OH 44138
Corina B
Job Details: 07/26/2021
CC that the unit does not agitate. Confirmed. F7e5 shifter fault. Service pointer to replace the shifter. Office to reschedule. ; ordrng 1 W10913953 (Shifter)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44129
Marie V
Job Details: 07/26/2021
"Cc that the unit sounds like is spinning but is not. Unit was unplugged, plugged back in and drain pump started. Canceled and ran diag. No error code. Ran auto test pass. Explain cust how unit works and how much clothes use and detergent calibrated unit. Started a normal cycle. Op test ok "
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Parma Heights, OH 44130
Marie V
Job Details: 07/26/2021
Cc that the unit is not filling it has an error code like FL or LF and water comes out from drain hose when filling. Confirmed. Drain hose is on the floor, the error code showing is Long Fill, water is siphoning out while filling because drain hose is not 39 high from bottom of unit. Cust started a quick wash, unit started filling and washing , finished the cycled. op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Olmsted Township, OH 44138
Corina B
Job Details: 07/26/2021
CC that the unit is not finishing cycles. Confirmed. Ran diagnostics and and found a F7E5 shifter fault. Verified shifter and it was off the the cam. Replaced shifter and ran calibration. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG RANGE
Model MGT8775XB00
Near Broadview Heights, OH 44147
David R
Job Details: 07/26/2021
"Cc bottom oven not working, FL burner not working, knobs broken, valve under knob wont turn. 11 years old. Found lower oven igniter broken, ash white. Found valves on manifold seized up. Knobs are broken on the inside where they attach. Burner head might have to be broken off to replace, screws look rusted (took pics). Ordering parts needed ; ordrng 2 WPW10296917 (Knob)s and 1 W10854406 (Manifold) and 1 WPW10407678 (LF orfice holder) and 1 WP7432P143-60 (Igniter) and 1 WPW10406243 (Burner head)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Williamsfield, OH 44093
Jeff M
Job Details: 07/26/2021
Installed the new part op tested good. Harness and plug
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Austinburg, OH 44010
Jeff M
Job Details: 07/26/2021
Customer states he has an issue at one point in time with the cabinets of the refrigerator being energized upon my arrival the machine is located in the barn. The outlet is wired correctly. From the cabinet of the machine to the ground source there is no power I have also touch the refrigerator in the same way that everyone else has touched the refrigerator I did not get shocked I cannot duplicate an issue or find an issue.
We serviced a
AMANA REFRIGERATOR
Model ASI2275FRS00
Near Grafton, OH 44044
Corina B
Job Details: 07/26/2021
Replaced the ice maker and valve. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 07/26/2021
"Replace control board unit start to operate normal,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Royalton, OH 44133
Corina B
Job Details: 07/26/2021
CC that there is a thumping noise when its running. Confirmed. Found the idler pulley worn. Replaced the dryer repair kits. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Moreland Hills, OH 44022
Brian M
Job Details: 07/26/2021
"Cc unit not spinning Found slider to be damaged and scraping clutch Also hinge on lid broken Needs slider, clutch and lid Customer seeing if they have a warranty ; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HBS00
Near Shaker Heights, OH 44122
Brian M
Job Details: 07/26/2021
Installed led in freezer OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW3
Near Elyria, OH 44035
Gabriel P
Job Details: 07/26/2021
"Replace gas burner,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Elyria, OH 44035
Gabriel P
Job Details: 07/26/2021
"Replace led lights on freezer,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lorain, OH 44055
Gabriel P
Job Details: 07/26/2021
I wasnt aware of a smaller size belt call bj and found out I have been getting the wrong belt in truck stock ordering shorter belt ; ordrng 1 W11239857 (Belt) and 1 WPW10006384 (Belt drive)
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Lyndhurst, OH 44124
Brian M
Job Details: 07/26/2021
Cc unit will not heat and light stays on Found error f6e0 and and f1e0 Found light relay stuck closed Needs UI and control ; ordrng 1 W11179310 (cntrl-elec) and 1 W11093254 (panl-cntrl)
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Chardon, OH 44024
Brian M
Job Details: 07/26/2021
Installed fan tower and installed update OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Lakewood, OH 44107
Marie V
Job Details: 07/26/2021
"Cc that the unit started making a loud noise like in the motor and that the time sometimes take too long to start. Unit was unplugged. Plugged unit back in and ran diag found error code of f2e1 UI stuck button. Ran auto test was able to hear when unit goes to a spin the gearcase is getting louder. Tilted unit found screw for rotors off, removed rotor and inspected saw oil on drain pump from gearcase, unit will need gearcase. ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
David R
Job Details: 07/26/2021
"Replaced control, ui, latch. Tested, good. Ran test 51/52. Good. All components working. Op test ok"
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Rocky River, OH 44116
Marie V
Job Details: 07/26/2021
"Replaced control and UI, tested unit. Op test okNo core for. Return"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADE2
Near North Ridgeville, OH 44039
David R
Job Details: 07/26/2021
"Cc door just falling down no tension. Found friction sleeves broken, spring on left side broken. Stepped on retainer clip by accident and broke. No charge for retainer. Ordering out parts.; ordrng 2 WP8268961 (Sleeve friction)s and 1 WPW10337934 (Spring) and 1 WPW10503548 (Retainer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW
Near Parma, OH 44129
Corina B
Job Details: 07/26/2021
CC that the door stays locked. Ran diag ff5e2 DOOR LOCK ERROR f5e4 DOOR NOT OPENED BETWEEN CYCLES. Replaced the door lock. Ran a drain and spin. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42MWX01
Near Westlake, OH 44145
Marie V
Job Details: 07/26/2021
"Cc that the unit is not making ice. Confirmed took temps 37* on fresh food section and 0* on freezer. Cycled ice maker water started coming every where. And ice maker mold it started to come off the black paint on it. Unit will need valve and ice maker. Valve is discontinued. ; ordrng 1 4317943 (Ice maker) and 1 1113103 (Valve discontinued), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near LaGrange, OH 44050
David R
Job Details: 07/26/2021
"Cc unit making noise, mostly in the spin. Replaced cam, actuator and belt. Tested gearcase, good. Went through diagnostics cycle and no noise. Ran a manual spin cycle and no noise. Putting unit on normal cycle with a load inside, going through agitating, good. Drained unit out. Put on drain/ spin cycle. Let run through. Customer is nearby, no weird noises or sounds. As far as residue left on clothes. Let customer know about selections different options for more water in unit or wash cycles that have a higher water level to them and soil level as well. Can also add extra rinse if needed. Unit test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Bay Village, OH 44140
Marie V
Job Details: 07/26/2021
"Cc that the unit shows an f9 error code. Ran diag found f9e1 long drain. Removed front panel and inspected the drain pump, drain pump is good. Found a green chip (toy) on the black hose before entering drain catch. Removed and put everything back together and ran auto test, pass. That can cause a long drain issue. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, OH 44113
Corina B
Job Details: 07/26/2021
Replaced the motor and belt. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS2
Near Cleveland, OH 44113
Corina B
Job Details: 07/26/2021
"Cust showed pop, sent pic. CC that there is a fault code f4e1. Confirmed. Checked the control at 4903 open. Replaced the door switches. Heated a glass of water. Opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HBS00
Near Westlake, OH 44145
Marie V
Job Details: 07/26/2021
"Cc that the door glass cracked. Confirmed is the inside glass that cracked Unit will need glass door,. Office will contact to schedule ; ordrng 1 W11295340 (Glass door)"
We serviced a
MAYTAG STACK W/D
Model MHWZ600TW01
Near Oberlin, OH 44074
David R
Job Details: 07/26/2021
"Found more items stuck in drain pump. Found drain pump not being activated and when it is only coming on for a couple seconds then going off, not draining unit. Followed tech should, would replaced MCU AND drain pump, gave estimate to customer. Does not want to go ahead with repair. ; ordrng 1 WPW10163007 (Motor control) and 1 WPW10730972 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Painesville, OH 44077
Brian M
Job Details: 07/23/2021
Cc no ice Ran icemaker found unit to rotate but not calling for water Installed icemaker still no water Moved unit from wall found hose to be pinched Ran icemaker test again unit filled advised on hose and to keep fridge away from wall so it doesnt pinch hose
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 07/23/2021
Cc no water Found cold valve turned off Turned water on OP Test Ok
We serviced a
GE DISHWASHER
Model GDT535PGJ2BB
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/23/2021
"Found control getting 120 voltage also sending proper voltage dc to console but console not responding they will need ui control customer will not fix,opt test ok ; ordrng 1 WD21X10545 (Harness) and 1 WD21X23461 (Ui control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near North Olmsted, OH 44070
Marie V
Job Details: 07/23/2021
"Cc that the unit is not making ice. Took temps 0* on freezer and 36* on fresh food section. Took cover off ice maker, it was turned off, when turned back on started filling with water non stop , it over flow the ice maker. Replaced ice maker from T/S, it cycled and filled with water. Advice cust to allow a few hours for ice maker to start making ice. Op test ok; used 1 4317943 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Berea, OH 44017
Marie V
Job Details: 07/23/2021
"Cc that the unit is making a noise when tumbling. Confirmed found a screw on the seal on drum. Removed, verify it was not damaged, pass. Check vent outside, good air flow. But advice cust to replace foil vent for flexible metal or ridged metal because the foil vent is a fire hazard. Ran unit pass. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKXCWW
Near Strongsville, OH 44136
Marie V
Job Details: 07/23/2021
"Cc that the unit has water under drawer, confirmed removed water tank cover off and filled a cup several times looking for a leak, couldnt find it, followed a straight line coming from back panel of water. Found drain tube clogged. Cleared out, added a cup of water it came out from the back, is clear. Op test ok"
We serviced a
KITCHENAID RANGE
Model KFED500ESS02
Near Cleveland, OH 44143
Dan H
Job Details: 07/23/2021
"Customer complaint of burning smell and now unit is not working, found power cord burned, terminal block is ok, unit needs new power cord; used 1 PT600L (4 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, OH 44057
Jeff M
Job Details: 07/23/2021
The unit was leaking water I found the drain plug for the fresh food evaporator was plugged with ice I steamed out unit tested good
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Maple Heights, OH 44137
Corina B
Job Details: 07/23/2021
Replaced the control and ui. Ui has a scratch on it. Took picture. Will need a new ui. Brought the core back for return. Ran a calibration. ; ordrng 1 W11135391 (Ui)
We serviced a
KENMORE DRYER
Model 110.7062299
Near South Euclid, OH 44121
Dan H
Job Details: 07/23/2021
"Customer complaint that unit is not heating, thermal fuse , hi limit thermostat , and operating thermostat are all good, timer is good, igniter is glowing , amp draw is correct, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EPA02
Near Brecksville, OH 44141
David R
Job Details: 07/23/2021
Cc unit lights not working on top and side and FZ. Found top left/ middle right lights had malfunctioned. Had 2 extra ones non t/s. Replaced. Tested. Good. Op test ok ; used 2 W11462342 (Led stainless light) from stock
We serviced a
GE WASHER
Model GTWP2250D0WW
Near Pepper Pike, OH 44124
Jason N
Job Details: 07/23/2021
Cc unit not powering onChecked power in to unit to control board. Power in to p1 connector good at 125v. Unit needs control board. ; ordrng 1 WH12X10614 (Control board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Streetsboro, OH 44241
Brian M
Job Details: 07/23/2021
Installed evap cover and installed control OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LWF
Near Painesville, OH 44077
Jeff M
Job Details: 07/23/2021
Icemaker is not working anymore its receiving 120 V of power needs a new icemaker estimate only; ordrng 1 241798231 (Icemaker) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/23/2021
"Replace diffuser and thermistor,opt test ok"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KEBS209BSS00
Near Chagrin Falls, OH 44023
Jason N
Job Details: 07/23/2021
Installed main control. Op test good.
We serviced a
MAYTAG RANGE
Model CRG9300CAL
Near Kent, OH 44240
Jason N
Job Details: 07/23/2021
Installed door hinges. Door op test good. All cooktop burners and oven function test good.
We serviced a
KENMORE STACK W/D
Model 417.94802301
Near Bedford, OH 44146
Jason N
Job Details: 07/23/2021
Installed heater element and thermostat. Ran dryer op test. Good heat. Op test good.
We serviced a
MAYTAG WASHER
Model MAVMAV8557AWW
Near Berea, OH 44017
Gabriel P
Job Details: 07/23/2021
Found piece paper grinding with belt clear out opt test ok
We serviced a
KENMORE REFRIGERATOR
Model 106.629789
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/23/2021
"When arrive seal was pealing of but is not the seal that you snap in is the one insolated inside cabinet they will need new door search for door they no longer make it explain land lord is not repairable,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Cleveland, OH 44128
Corina B
Job Details: 07/23/2021
"Cc that washer has a error code of F3e1. Confirmed. Ran diagnostics and unit has a error code of F3E1 Pressure System Fault. Ran a deep water wash cycle to verify if unit fills properly and it did and pressure hose is clear as well. Since all test passed and its intermittently it will need a main control board. ; ordrng 1 W11100602 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model PB911SJ7SS
Near Brecksville, OH 44141
David R
Job Details: 07/23/2021
"Cc unit burners sometimes not working on right side intermittently. Will have to touch and activate the left side burners then go back and activate the right side burners and then everything will work. All control, burners go straight to main control. Found some marks on control. Have estimate. Customer paid SVC only. Do not order parts ; ordrng 1 WB27X33134 (Oven control and overlay), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 07/23/2021
"Cc: vacuum soundCustomer stated unit unit making a vacuum sound for about 20 seconds then shuts off, customer stated it will do it sometimes after opening and closing the door, and sometimes just randomly throughout the day. Customer stated it sounds like sucking through a straw. Found chatter noise for a second. Sounded like evap fan motor vibration. Needs evap fan motor and fan blade; ordrng 1 WP2315539 (motor-evap) and 1 WP2163777 (blade-fan)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Brecksville, OH 44141
David R
Job Details: 07/23/2021
Replaced FZ light. Tested. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44105
Corina B
Job Details: 07/23/2021
"CC that the unit is not agitating. No error codes. Checked the shifter, good. Found change in between the agitator and basket. Leveled the washer. Ran an auto test. Ran a calibration. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44105
Corina B
Job Details: 07/23/2021
Cc that unit was making a sound not spinning and just kept on filling with water. Confirmed found shifter not in place. Service pointer W11531483. To replace the shifter. Found drain hose 18 off the ground. Raised the drain hose. Ran a calibration. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWB850YG1
Near Beachwood, OH 44122
Dan H
Job Details: 07/23/2021
"Customer complaint that a pump continues to run and unit leaks sometimes, ran diagnostics no error codes found, unit completed test cycle, found unit leaking from bleach and detergent dispensers , unit needs new dispensers and control, control is no longer available , customer does not want repair; ordrng 1 W10447140 (Cntrl) and 1 W10447140 (Dispenser) and 1 WPW10172154 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"