We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Willoughby, OH 44094
Joe O
Job Details: 02/19/2024
Installed led kit. 1 original led foamed in. Cannot remove. Led is functioning did not replace. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ09
Near Willoughby, OH 44094
Joe O
Job Details: 02/19/2024
"Found unit receiving proper power, will not turn on. Needs control and ui; ordrng 1 W11552018 (Control) and 1 W11175577 (panl-cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED75HESW0
Near Sheffield Lake, OH 44054
Marie V
Job Details: 02/19/2024
"Cc of unit not heating. Confirmed, found cut off open; ordrng 1 280148 (Cutoff), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER GAS
Model WGD5100VQ1
Near Lakewood, OH 44107
Marie V
Job Details: 02/19/2024
"Cc that unit comes on and works but no heat. Confirmed, found thermal fuse open. Tested unit. Cycling 163* on high heat. Replace thermal fuse from T/s. Tested unit. Vent is clean. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 02/19/2024
Cc that they have a dent on the front of the washer and they never noticed it dont know how it happened. Explained to customer they only have 30days for cosmetic issues and it looks like either when it got delivered or when she tries to get the clothes since its deep inside the basket it got pushed with the body weight. Explained to customer washer is working as designed and will not have any issues opt test good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/19/2024
"Cc: not washingFound initial start up pump running. Paused and restarted unit. Pump will not restart. Needs pump. Customer does not want to repair at this time ; ordrng 1 5304519906 (Pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Westlake, OH 44145
Angel
Job Details: 02/19/2024
"Cc that dryer did same issue again from first time. Verified and found thermal fuse open again and heating element open as well this time. Asked customer if she got the vent cleaned like I recommended her and stated she cleaned the outside vent. Looked outside and it was completely clogged. Showed customer and she wasnt sure why it was like that. Explained to her again she has to clean vent out and she had the number to Dryer vent Wizard from the first time I came out and she stated she will call him today. Ordering heating element.; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Painesville, OH 44077
Dan H
Job Details: 02/19/2024
"Customer complaint of noise and not spinning well, ran test cycle, all components working, drain pump is draining slowly, filter basket is clogged, customer will clean ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KERS202BSS0
Near Newbury Township, OH 44065
Corina B
Job Details: 02/19/2024
"CC that the broil stays on. Confirmed. Heated oven to 359* the broil does not turn off when done preheating. Will need a new control. Customer does not want to repair ; ordrng 1 WPW10340694 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Dan H
Job Details: 02/19/2024
"Freezer section led light was not connected and wire harness is too deep inside cabinet to access, unit cannot be repaired, customer stated light had been ripped out by food in the drawer"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Columbia Station, OH 44028
Marie V
Job Details: 02/19/2024
"Cc that door is dropping will not stay on. Confirmed, found hinge broken. Replace both hinges. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mentor, OH 44060
Dan H
Job Details: 02/19/2024
"Customer complaint that drum is not turning, confirmed, found when start button is pressed l1 drops to 57vac and l2 jumps to 190vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Mentor, OH 44060
Dan H
Job Details: 02/19/2024
"Customer complaint that unit is leaking, found supply line has a pin hole, advised customer that they need a plumber to replace supply line, unit is operating as designed , customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ravenna, OH 44266
Corina B
Job Details: 02/19/2024
"CC that the u it would not start and there was a burning smell. Found the basket not agitating. The shifter arm is broken, replaced the shifter from t/s. Ran a calibration. Started a rinse and spin. Opt test ok, ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Olmsted, OH 44070
Angel
Job Details: 02/19/2024
Installed new door and ui opt test good.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW6157PW0
Near North Olmsted, OH 44070
Angel
Job Details: 02/19/2024
Cc that strike broke. Replaced strike tested unit opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW0
Near North Olmsted, OH 44070
Angel
Job Details: 02/19/2024
"Cc that unit was squealing. Turned on unit and confirmed noise. Took apart unit and found idler pulley damaged. Gave customer estimate for repair kit proceeded with repair. Replaced rollers, belt and idler pulley. Tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Angel
Job Details: 02/19/2024
"Cc that unit was leaking and no ice. Verified and noticed that freezer evaporator was freezing over causing low temps and not making ice. Ordering evap harness, control board and ui.; ordrng 1 W11249952 (Fan) and 1 WPW10675033 (Control board) and 1 W11330971 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lakewood, OH 44107
Angel
Job Details: 02/19/2024
Cc that unit takes long time to dry. Verified and found outside vent completely clogged with lint. Cleared vent and recommended customer to every now and than to make sure its clear to avoid issue from happening again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rocky River, OH 44116
Angel
Job Details: 02/19/2024
Replaced valve tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Avon Lake, OH 44012
Angel
Job Details: 02/19/2024
"Cc that unit is giving an F2E2 error code. Confirmed, ran diagnostics and found fault. So I removed ui and verified connections and found one of the ribbon connections loose reseated correctly tested unit and no fault. Explained to customer that if issue happens again they will need ui replaced.; ordrng 1 W11478526 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRB01
Near Eastlake, OH 44095
Dan H
Job Details: 02/19/2024
"Customer complaint that screw hole covers are damaged and door is damaged, confirmed, unit needs new fresh food section door and screw hole caps, caps are not listed as replaceable part; ordrng 1 13109402BQ (Door blk)"
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Rock Creek, OH 44084
Dan H
Job Details: 02/19/2024
"Customer complaint that unit is not spinning clothes out, confirmed, found a sock had popped belt off, reinstalled, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Jefferson, OH 44047
Dan H
Job Details: 02/19/2024
"Installed new ice maker, op test good"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Oberlin, OH 44074
David R
Job Details: 02/19/2024
"Replaced the main control, motor, harness. Unit will still click when pressing the start button but not start up. Ground wire is live from house, no neutral, not getting enough voltage to start motor. Dryer is good. House power is not correct. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma, OH 44129
Marie V
Job Details: 02/19/2024
"Cc that unit is not turning off. Confirmed, found timer motor not moving, is getting 120V. Will need new timer. Cust will call back if wants us to repair ; ordrng 1 WPW10185992 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS8
Near Cleveland, OH 44102
Marie V
Job Details: 02/19/2024
Cc that when using oven gets a error code. Ran diag found f8e0 low fan speed. Replace fan and preheat unit to 350*. No error . Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Amherst, OH 44001
David R
Job Details: 02/19/2024
"Cc unit display will not turn on but drum light still comes on when opening the door. Unplugged unit for 2 mins. Plugged back in, unit UI powered back on. Turned the unit off, went into diagnostics mode. F2E1 stuck key error code. Ran a test cycle, good. Did a Factory Reset. Good. Ran a Regular Cycle on Timed Dry. Cycle ended and end cycle signal went off. Good. All operations checking good. Customer to keep and eye and monitor. As for today. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Olmsted Township, OH 44138
David R
Job Details: 02/19/2024
"Replaced main control, heater, thermistor. Zip tied thermistor. Reset temps. Good, Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Olmsted Township, OH 44138
David R
Job Details: 02/19/2024
Cc unit drum not turning but can hear the motor and when you spin the drum it will start up motor. Seems like the motor is stalling up. Found motor on surplus. Replaced. Tested. Good. Working properly. Op Test Ok. ; used 1 279827 ( Motor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Seven Hills, OH 44131
David R
Job Details: 02/19/2024
Replaced diffuser. Advised customer of airflow for FF section. Reset temps to 4 bars FZ and 3 bars FF. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Parma, OH 44134
David R
Job Details: 02/19/2024
"Cc unit not washing, water going into unit but not doing anything. Ran unit on a normal cycle, water went in and spray arms started working and rotating. Doesnt seem to be a problem. No error codes in diagnostics. Put cups in each section to make sure water is hitting and getting to where it should, good. Let diagnostics run all the way through, cups are filled and unit seems to be working normally. Ran another Heavy Cycle, unit is working and advancing, good. Cleared the filter out and showed customer how to do it. Unit is working as designed. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Brook Park, OH 44142
David R
Job Details: 02/19/2024
"Replaced main control, thermal fuse and blower wheel thermistor, motor good. Ran unit again for 20 mins. Had vent unplugged to make sure heat cycling on and off. Went all the way through without stopping and completed the cycle. Good. Op Test Ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Streetsboro, OH 44241
Corina B
Job Details: 02/19/2024
Replaced the light. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Aurora, OH 44202
Corina B
Job Details: 02/19/2024
"CC that the unit is not starting. Confirmed. Checked the power at the terminal block, good. Cleaned the ui with alcohol, ui started working. Advised Cust if this happened again will need an ui. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Aurora, OH 44202
Corina B
Job Details: 02/19/2024
"CC that there is a fault f8e4 and does not run. Confirmed. No water in the drain pan. Pump and motor not running. Ohmed out the pump and motor 7 ohms. Will need a new pump and motor. Cust does not want to repair ; ordrng 1 W11416362 (Motor and pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Aurora, OH 44202
Corina B
Job Details: 02/19/2024
Replaced the pump and motor. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 02/19/2024
"Cleared evaporator, installed new defrost heater/harness and thermistor, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 02/19/2024
"Customer complaint that unit will not stop spinning, confirmed, advised customer that they need to download the whirlpool app and connect unit to WiFi for software update and to call connect team for more help"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 02/19/2024
"Cc unit loud noises during spinRan test cycle, confirmed gearcase bearing noise during spin. Quoted customer gearcase replacement. Customer declined repair, estimate only; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/19/2024
"Cc unit fault code appears when trying to run cycleRan diagnostics, found code f9e1 for product not draining. Ran test cycle, test cycle is not completing due to extremely slow drain out. Checked drain line, checked clear. Unit will need drain pump replaced. ; ordrng 1 W11412291 (Pump-drain)"
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Cleveland, OH 44128
Jason N
Job Details: 02/19/2024
"Installed main control. Ran dryer op test, good heat and tumble. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 02/19/2024
"CC there is still water in the drain pan. Confirmed. Raised the back feet, ran a quick cycle. Advised Cust if it is still leaking to call the installers back. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 02/19/2024
Replaced the adjusters. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Cleveland, OH 44124
Manny
Job Details: 02/19/2024
"Cc that unit is not level and that the door was wet at the end of the cycle, leveled unit and ran test cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near South Euclid, OH 44121
Manny
Job Details: 02/19/2024
"Steamed evap and Replaced parts ordered, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Maple Heights, OH 44137
Manny
Job Details: 02/19/2024
"Replace valve and Handle, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Cleveland, OH 44105
Jason N
Job Details: 02/19/2024
"Cc unit not drying Customer stated some loads are not drying fully. Ran time dry on high heat. Checked airflow at vent outlet, good airflow no restriction. Observed unit, watched flame cycle for 5 minutes. Good heat and flame cycling properly, Could not find an issue with dryer at this time. Unit working as designed."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44102
Jason N
Job Details: 02/19/2024
Installed main control. Ran test cycle and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Cleveland, OH 44113
Jason N
Job Details: 02/19/2024
Cc unit leaked during clean cycleInspected until. Found tear in lower area of bellow gasket. Bellow gasket will need replaced.; ordrng 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Willoughby, OH 44094
Jason N
Job Details: 02/19/2024
"Cc unit not washing Ran diagnostics, found codes 4-3 for motor not running and 7-1 no heat. Wash motor did not turn on during cycle. Unit will need wash motor/pump replaced. Quoted customer repair cost. ; ordrng 1 W11087376 (Pump/motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Willoughby, OH 44094
Jason N
Job Details: 02/19/2024
"Installed bottom door seal and tub gasket. Had customer start normal cycle with dishes and detergent. After 30 minutes, drip started on right side of door. Found insulation is wet under door on both left and right sides. Called WP techline, Joe, check lower spray arm diverter, replace sump assembly if need; ordrng 1 W11170316 (Cover) and 1 W10861745 (Tube-feed) and 1 W10861526 (Pump/motor)"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Madison, OH 44057
Jason N
Job Details: 02/19/2024
"Installed heater element. Ran dryer op test, good heat and tumble. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB10
Near Parma, OH 44134
Manny
Job Details: 02/16/2024
"Replace icemaker and steam evaporator, cleared frozen full tube ran fill test and good advise customer to monitor the unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lorain, OH 44055
Angel
Job Details: 02/16/2024
Cc that freezer is leaking. Verified and freezer is not leaking its coming from behind the unit. Took unit out of spot and noticed the have a small valve to close and open water and its leaking from it. Will need a plumber or somebody to replace it u it working as should opt test good.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Willowick, OH 44095
Jason N
Job Details: 02/16/2024
"Installed inlet valve. Ran test cycle, all functions passed, no abnormal noise. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Richmond Heights, OH 44143
Jason N
Job Details: 02/16/2024
"Cc unit not spinning out clothing all the time Ran diagnostics, found codes f0e3 for overload and f7e6 for motor fault. Ran test cycle. Found unit did not shift into agitation. Checked under unit, found splutch ring melted. Replaced cam(splutch) and actuator using truck stock parts. Re ran test cycle, all functions passed. Op test good.; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS01
Near Westlake, OH 44145
Angel
Job Details: 02/16/2024
Cc that microwave is not heating properly. Tested the unit myself and it heated the water. So I ran diagnostics and found error code F9E0 mis-wire fault. So I got to junction box and checked the wiring and was good also made sure to check power and good as well. So I reseted unit and asked customer if we can test a popcorn bag since they were having issues with it as well and it popped the popcorn perfectly. Explained to customer maybe with me resetting unit now its working properly so I recommended them To monitor it for now and if anything to call again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C5XXY00
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/16/2024
"Cc: leaking, not dispensing iceFound auger motor only receiving 46v. Found drain plugged. Needs drain tube, control, and drain cleared; ordrng 1 W10379525 (extension) and 1 WPW10235488 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
Manny
Job Details: 02/16/2024
"Replaced all parts ordered, ran test F2E1 for key stuck, flex harness that comes with control is garbage, any time that harness is used the unit has a f2e1, reuse old flex harness opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
David R
Job Details: 02/16/2024
"Replaced FZ evap harness, heater good. Reset temps. Reset unit, good. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS00
Near Elyria, OH 44035
David R
Job Details: 02/16/2024
"Replaa as iced main and power control, replaced FZ thermistor. Tested in diagnostics, Test 1 pass, good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Westlake, OH 44145
Angel
Job Details: 02/16/2024
Cc that door squeaks and unit as well intermittently. Started unit and its not the door is coming from the back of unit. Had to take apart unit and rear bulk head because the metal was bent causing it to squeak so I realigned the metal bracket and reinstalled everything tested unit no more squeaks opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Olmsted, OH 44070
David R
Job Details: 02/16/2024
?The front panel control screen is broken, too pics. Hinges not working properly when closing. Still complaints of not cleaning. Will order the pump motor one more time and call whirlpool next visit; ordrng 1 W11416785 (Front panel) and 1 W11573703 (Hinge) and 1 W11573702 (Hinge) and 1 W11662067 (Cover) and 1 W11416362 (Pump motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Cleveland, OH 44105
David R
Job Details: 02/16/2024
Replaced pump wash motor. Ran diagnostics. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Parma, OH 44134
David R
Job Details: 02/16/2024
Replaced entire drive system. Tested. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/16/2024
"Cc unit intermittently making scrapping noiseConfirmed noise, idler pulley is squealing. Quoted customer idler pulley replacement. Replaced idler pulley using truck stock part. Ran dryer test for several minutes, no abnormal noises heard. Op test good.; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/16/2024
"Cc unit not draining, burning smellRan cancel drain out, drain pump only humming and getting hot. Drain pump is seized or jammed with debris. Either way, pump will need replaced. Estimate only. ; used 1 W11412291 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
David R
Job Details: 02/16/2024
Replaced entire drive system. Tested. Food. Op Test Ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near University Heights, OH 44118
Jason N
Job Details: 02/16/2024
Installed dispenser and drain pump. Ran wash cycle then canceled to drain. All functions passed. Op test good.
We serviced a
WHIRLPOOL DRYER
Model AED4475TQ1
Near Bay Village, OH 44140
Angel
Job Details: 02/16/2024
"Replaced timer tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Seven Hills, OH 44131
Manny
Job Details: 02/16/2024
"Cc unit tangles the clothes, agitator is loose but bolt tightened, unit need agitator and cap; ordrng 1 W11550891 (Agitator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Brecksville, OH 44141
Manny
Job Details: 02/16/2024
"Cc unit not cooling properly, but now it is, verified and temps are good, ran diagnostic and fz sensor open and control overheating, needs control, start device and harness ; ordrng 1 W11524656 (Control) and 1 W11708428 (Harness) and 1 W11561262 (Start device)"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Parma Heights, OH 44130
Manny
Job Details: 02/16/2024
"Cc unit takes too long to dry, verified and everything checked out, check all settings and good, found outside flap stuck removed and reinstalled, ran test and unit working properly, advise to run time dry for mix loads. Unit working as designed."
We serviced a
MAYTAG DRYER
Model MGDP576KW0
Near Fairview Park, OH 44126
Manny
Job Details: 02/16/2024
"Cc timer not advancing in time dry, verified and unit needs timer ; ordrng 1 WPW10185992 (timer)"
We serviced a
JENN-AIR WALL OVEN
Model JMW2430LM00
Near Brecksville, OH 44141
David R
Job Details: 02/16/2024
"Replaced signal harness first. Did not work, still throwing error code New blower replaced today is good. Tested at 175* and 225* while out of cabinet, good. Put everything back together, tested 350*, bake and Convect bake. Good. Cycling and heating. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bay Village, OH 44140
Angel
Job Details: 02/16/2024
Cc that at the end of the cycle door will stay locked and on the beginning of the cycle she would have to push door down for it to lock. Found door coming apart on the left hinge side. Will need lid replaced.; ordrng 1 W11259006 (Lid) and 2 W11168238 (Bearing)s
We serviced a
WHIRLPOOL RANGE
Model AGR6303MMS0?
Near Cleveland, OH 44122
Joe O
Job Details: 02/16/2024
Cc: door panel falling offFound mod serial tag missing. Outer door panel falling off. Installed spare screws in bottom of outer door panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Garfield Heights, OH 44125
Joe O
Job Details: 02/16/2024
"Cc: not coolingFound temps in ff at 68 degrees, freezer at 66 degrees. Found unit has no frost pattern. Compressor is running. Pulling .3 amps. Needs compressor and evap; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)"
We serviced a
MAYTAG DRYER
Model MDE7600AYW
Near Solon, OH 44139
Joe O
Job Details: 02/16/2024
"Cc: squeaking noisesFound rollers and pulley worn. Needs rollers and pulley; ordrng 1 WP6-3700340 (bearing) and 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE77US0HS01
Near Strongsville, OH 44136
David R
Job Details: 02/16/2024
"Replaced both big dual elements. Hot Surface light off, came on correctly at 150* surface temp, took 10 mins to go off. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Fairview Park, OH 44126
Manny
Job Details: 02/16/2024
"Cc unit give codes, verified and f2e2 and f7e0 and f7e3 check underneath and gearcase leaking. Unit needs gearcase.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (slider)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details: 02/16/2024
"Cc unit just hums verified and stuck in drain cycle, reset, opt test ok"
We serviced a
JENN-AIR RANGE
Model JDS1750ES1
Near Rocky River, OH 44116
Manny
Job Details: 02/16/2024
"Cc unit not working and gives code, verified and f8e0 for fan speed, replaced with pre Id and no good same message, unit needs main control; ordrng 1 W10803488 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 02/16/2024
"Customer complaint that unit is not filling up, started normal wash cycle, valves open, good flow, unit filled up to normal water level and began washing, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Aurora, OH 44202
Joe O
Job Details: 02/16/2024
Cc: oven not ignitingFound control is sending proper power to dsi board. Oven not igniting. Needs dsi board; ordrng 1 W11162730 (module-spk)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Benton, OH 44449
Joe O
Job Details: 02/16/2024
Installed control and drain pump. Found ui will not start up. indicator light on the control is on. Needs encoders; ordrng 1 W11481116 (Encoder)
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW0
Near Chagrin Falls, OH 44023
Joe O
Job Details: 02/16/2024
"Cc: not advancing in cycle, not agitatingFound error codes f7e6(motor fault) f8e1(long fill). Found low pressure from water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/16/2024
"Cc unit will sometimes not start a cycleCustomer stated the unit will start sensing but then after a minute or so will go straight to done. Ran diagnostics, no codes stored. Ran test cycle. All functions passed. Replaced motor capacitor as a precaution in case capacitor is weak. Reran test cycle and calibration. All functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID RANGE
Model KODE500ESS20
Near Kirtland, OH 44094
Jason N
Job Details: 02/16/2024
Installed ACU control. Tested all functions. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Mentor, OH 44060
Dan H
Job Details: 02/16/2024
"Customer complaint of loud noises, started quick wash cycle, unit filled and agitated, unit drained and spun out, no unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MGD4500MW0
Near Richmond Heights, OH 44143
Dan H
Job Details: 02/16/2024
"Installed new timer and knob, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Richmond Heights, OH 44143
Dan H
Job Details: 02/16/2024
"Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f8e1(long/no fill) error code, cold valve is barely opening , good flow from supply, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Willoughby, OH 44094
Dan H
Job Details: 02/16/2024
"Installed new control, unable to test, there is no power near units location"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2024
"Installed new user interface and control, op test no good , unit still in continuous spin, called whirlpool techline spoke to rich, unit needs to be connected to WiFi through whirlpool app"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, OH 44004
Dan H
Job Details: 02/16/2024
"Customer complaint that unit is not cooling, fresh food section temperature at 76 degrees, freezer section temperature at 60 degrees, compressor is making loud buzzing noise and is hot to the touch, compressor is not shutting off in diagnostics, called whirlpool techline spoke to Bruce, said to replacing both user interfaces; ordrng 1 W11533213 (Ui) and 1 W11330486 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Austinburg, OH 44010
Dan H
Job Details: 02/16/2024
"Installed new drain pump , op test good ; saved tckt"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austinburg, OH 44010
Dan H
Job Details: 02/16/2024
"Installed new dispenser, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details: 02/16/2024
"Cc unit just hums verified and stuck in drain cycle, reset, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Olmsted Township, OH 44138
Angel
Job Details: 02/16/2024
Cc that unit stopped dispensing water and making ice but now its working fine. Ran diagnostics and checked fault codes for ice maker and no faults stored. So I ran step 57 to cycle ice maker and passed also ran step 45 to do a fill test and passed as well. Explained to customer that a lot of stuff couldve caused the issue and it would be difficult for me know what it was if everything is working fine but couldve been a frozen reservoir line because he stated that after he turned up the temperature to the refrigerator its been good. Recommended customer to monitor for now and if anything to give us a call.