We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Moreland Hills, OH 44022
Brian M
Job Details: 12/08/2022
Cc unit not turning on Found ui not responsive But getting power Reseated connection Ui turned on Advised it may be a control issue ; ordrng 1 W11441687 (Control) and 1 SHIPPING (shipping and handling)
We serviced a
GE DRYER
Model GFDR270EH0WW
Near Solon, OH 44139
Brian M
Job Details: 12/08/2022
"Cc of thumping Found drum damaged ; ordrng 1 WE21X10026 (drum assembly) and 2 WE03X10016 (roller asm wheel)s, used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Aurora, OH 44202
Brian M
Job Details: 12/08/2022
Cc of damaged Found inner and outer door damaged Needs rebuilt ; ordrng 1 W11377160 (Brace) and 1 W10920232 (Hinge) and 1 W11573702 (Hinge) and 1 W11416792 (Panel) and 1 W11559689 (Inner door) and 1 W11088985 (Bracket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/08/2022
Unit working as design but customer said it happens intermittent I advise when it start to not heat at all to call us for service
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, OH 44145
Gabriel P
Job Details: 12/08/2022
"Factory reset unit and clean lint trap,advise to monitor,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KWH0
Near University Heights, OH 44118
Jason N
Job Details: 12/08/2022
Installed tub gasket. Ran wash test for several minutes. Checked for leaks. No leaks found. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brook Park, OH 44142
Angel
Job Details: 12/08/2022
Replaced console and panel tested opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ
Near Cleveland, OH 44134
Corina B
Job Details: 12/08/2022
"Replaced the float, gasket and housing. Started a cycle. Opt test ok w"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ravenna, OH 44266
Brian M
Job Details: 12/08/2022
Cc no ice Found e5 error ALso heater open Needs ice maker and heater ; ordrng 1 W11579560 (Icemaker) and 1 W11087201 (heater)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Middleburg Heights, OH 44130
Marie V
Job Details: 12/08/2022
"Cc that the unit fills up and the drains the water and shuts off. Ran diag found error code F8e1 Ling fill no fill. Ran auto test, pass, ran calibration and stared a quick cycle, unit fills up and then shuts off. Unit needs new control. New that was replaced was defective.; ordrng 1 W11170319 (Control)"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Rocky River, OH 44116
Manny
Job Details: 12/08/2022
"Cc unit has a whole on bellow and black stuff like mold during wash, verified and hole on bellow and mold in dispenser housing and on the water spout, unit needs a bellow and advise customer how properly clean the mold from unit. ; ordrng 1 WPW10237499 (bellow)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW08
Near Cleveland, OH 44120
Marie V
Job Details: 12/08/2022
"Cc that bottom is not cooling. Confirmed. Found freezer fan not operating, getting 120V. Replaced fan from t/s. Tested it, set temps to recommended. Op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FGBT02
Near Cleveland, OH 44119
Joe O
Job Details: 12/08/2022
"Cc: leakingFound unit leaking from filter housing. Water lines running to filter housing corroded. Needs water filter housing Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with aninline valve. ; ordrng 1 WP2186443 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KBS0
Near Painesville, OH 44077
Dan H
Job Details: 12/08/2022
"Customer complaint of f8e4 error code, no water found in drip tray, no leaks found, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ravenna, OH 44266
Brian M
Job Details: 12/08/2022
Cc unit not washing properly Found drain hose on floor Advised on installation Also found lid lock broken Replaced
We serviced a
JENN-AIR COOKTOP ELE
Model JED3430WB00
Near Gates Mills, OH 44040
Jason N
Job Details: 12/08/2022
"Cc unit burners not workingChecked burner operation, found LR, RR and RF burners will only sometimes work on a high setting, no other power levels will work. These burners will need the infinite switches replaced. The cooktop glass is cracked over the left rear side. Quoted customer glasstop replacement in addition to the switches due to the fact the glass will completely break if a repair is attempted. Customer is not repairing at this time, estimate only; ordrng 1 W10163206 (Glasstop) and 1 WPW10215034 (Infinite switch) and 2 WPW10222828 (Infinite switch)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Olmsted Township, OH 44138
David R
Job Details: 12/08/2022
"Cc no cooling. On low 25 in vacuum high 150, off equalized at 10 for low/high side. Put 140-150 nitrogen in there. Sat with nitrogen for 30-40 mins. Called techline. Went over reading, also used UV light on all line. No outside leak. Techline put down as micro inside leak. Non repairable."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cleveland Heights, OH 44106
Manny
Job Details: 12/08/2022
"Cc unit leaking water, verified and unit leaking the moment water started coming in, pull out and noticed water coming from the sump pump found Oring out and broken, unit will need wash motor replaced, ordering pump motor!; ordrng 1 W11460946 (Pump&motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Gabriel P
Job Details: 12/08/2022
"Replace control,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Highland Heights, OH 44143
Joe O
Job Details: 12/08/2022
"Arrived, customer stated they needed left ff door as well. Found gouges in left ff door. Needs left ff doorDid inspect right door. No scratches or dents. Will install next visitOffice to reschedule ; ordrng 1 W11518741 (Ff door left)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EBL01
Near Kirtland, OH 44094
Jason N
Job Details: 12/08/2022
Installed inlet valve. Checked for leaks. Ran dispense test. No leaks. Op test good.
We serviced a
GE REFRIGERATOR
Model GFSS6KKYCSS
Near Jefferson, OH 44047
Dan H
Job Details: 12/08/2022
"Customer complaint that unit is not cooling properly, freezer section temperature at 44 degrees, freezer section temperature at -8 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan, part is no longer available ; ordrng 1 WR13X10808 (Ev fan/cover)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44111
Marie V
Job Details: 12/08/2022
"Cc that unit was shaking in spin cycle. Ran diag, no error codes. Pushed down Basket, it bounce once. Pass. Explain cust of off balance load. And to have unit on cement for it to be steady. Ran calibration. And auto test . Also advise load size. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Brook Park, OH 44142
Angel
Job Details: 12/08/2022
"Cc that unit preheats but will not keep temperature he stated he replaced the temp sensor already. Took off bake element cover and element shorted will need bake element replaced customer asked if we can just order part that he will i stall himself. ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Ravenna, OH 44266
Brian M
Job Details: 12/08/2022
Cc unit not making ice after filter change Found fill tube clogged Cleared ice OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Corina B
Job Details: 12/08/2022
Replaced the tank. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB05
Near Chesterland, OH 44026
Joe O
Job Details: 12/08/2022
"Cc: condensation build up, freezer switch freezingFound condensation build up on evap panel, and around the switch area. Found gasket barely making contact with cabinet on the top of the door. Adjusted door. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model RB275PXK0
Near Mentor, OH 44060
Jason N
Job Details: 12/08/2022
"Cc unit upper oven not heating properly. Ran bake test, broil element is getting hot but bake element is not heating. Shut off breaker to unit, checked resistance on bake element. Bake element reading open, will need replaced. ; ordrng 1 WP308180 (Bake element)"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Jefferson, OH 44047
Dan H
Job Details: 12/08/2022
"Customer complaint that unit is not starting, confirmed, found no buttons on user interface responsive except power button, reset control, all buttons working, ran test cycle , unit completed test cycle, op test good , if problem should reoccur unit will need control"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS4
Near Cleveland, OH 44135
Marie V
Job Details: 12/08/2022
"Cc that unit is doing the same thing. Unit was unplugged, plugged in with door open or close fan keeps running unit is showing f1e4 relay on control. Verify connections all good. Moved around relay, unit stared working again. Left estimate for cust . Unit will need new control if it happens again. Op test ok .; ordrng 1 W10881539 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DBL WALL OVEN
Model WW27430P
Near Bay Village, OH 44140
Angel
Job Details: 12/08/2022
Cc that they were going to bake a pizza but instead they used the broil and was left in there for a while causing it to over heat and now the coils will not shut off made sure the temp sensor was good and it was unit will need main power supply board relay got stock closed causing elements to stay on. Unit will need power supply board looked up part and part is no longer available its discontinued.; ordrng 1 74006612 (Main board(discontinued))
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Corina B
Job Details: 12/08/2022
CC that the u it is loud and not dryer. Found the dryer set to medium low heat. Let run for 20 minutes. No abnormal noises. Working as designed. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model lghb2867pfla
Near Garrettsville, OH 44231
Brian M
Job Details: 12/08/2022
Cc no ice Found both fill tubes frozen over cleared ice OP Test Ok
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near North Ridgeville, OH 44035
David R
Job Details: 12/08/2022
"Replaced heater and cutoff kit, tested, good. Heating and cycling. Good. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MEDB835DW0
Near Westlake, OH 44145
Angel
Job Details: 12/08/2022
Cc that unit was making a high pitch squeal. Verified and unit needs idler pulley replaced. Used repair kit from truck stock installed damaged parts tested unit opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model LSR6332KQ0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/08/2022
"CC that the u it does not spin the clothes out. Confirmed. Will agitate but does not agitate or spin on the rinse or spin cycle. Found the dogs are worn and the gearcase leaking oil will need a gearcase, clutch, cam, basketdrive and coupler. Cust does not want to repair ; ordrng 1 W10820043 (Basketdrive) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 285811 (Cam) and 1 285753A (Coupler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.61202011
Near Bay Village, OH 44140
Angel
Job Details: 12/08/2022
Cc that unit was heating but not properly. Tested unit and it started heating so what I did was I disconnected the vent in the back of unit set the temp to high setting and checked for temperatures and on high it was only reaching 127* the thermal fix is bad as well will need to be replaced.; ordrng 1 WP3387134 (Thermal fix)
We serviced a
KENMORE WASHER
Model 110.2810231
Near Kirtland, OH 44094
Joe O
Job Details: 12/08/2022
"Cc: loud in spinFound bearings loud in hand spin. Ran drain and spin. Needs bearing kit; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WrX735SDHZ00
Near Mentor, OH 44060
Jason N
Job Details: 12/08/2022
Cc unit lights strobing in ff sectionConfirmed led module is flashing. Replaced led module using misc. truck stock part. Light operation normal. Op test good. ; used 1 W11043011 (LED module) from stock
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Ashtabula, OH 44004
Dan H
Job Details: 12/08/2022
"Customer complaint of noise, confirmed found idler pulley worn out, installed new dryer repair kit , op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Rocky River, OH 44116
Marie V
Job Details: 12/08/2022
"Took POP. Unit is under warranty. Cc that unit fan does not works and the time changes. Fan worked for a day or so and then stopped. Confirmed. Verify control connections, rebooted still does not works. Unit will need control and fan.; ordrng 1 W11545876 (Control) and 1 W11442100 (Motor fan)"
We serviced a
AMANA DRYER
Model NED7200TW
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/08/2022
"CC that the unit is not getting hot. Confirmed. Checked the power at the terminal block, good. Found a wire burn and the thermostat caught fire. Advised cust to not plug unit in. ; ordrng 1 WP35001092 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near North Ridgeville, OH 44039
David R
Job Details: 12/08/2022
"Replaced blower motor. Found random screw inside. Tested unit before putting back together, good. Put load in and tested. Good. Op Test Ok"
We serviced a
MAYTAG RANGE
Model MER6600FZ
Near Westlake, OH 44145
Gabriel P
Job Details: 12/08/2022
Unit heating as design advise customer on how to calibrate temp
We serviced a
HOT POINT REFRIGERATOR
Model HPS15BTHJRWW
Near Oberlin, OH 44074
David R
Job Details: 12/08/2022
Replaced FZ fan. Good. Air is flowing to both sections. Good. Op Test Ok.
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Lorain, OH 44053
Gabriel P
Job Details: 12/08/2022
Found loose connection no need to replace part
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near South Euclid, OH 44121
Manny
Job Details: 12/08/2022
"Evacuated R600, replaced compressor, filter and placed in a 29in vacuum and holding for 15 minutes, charged with 56g of R600 good frost pattern on evap, unit is cooling, advise customer to allow 24 to 48 hours for temps to equalize, opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Fairport Harbor, OH 44077
Jason N
Job Details: 12/08/2022
"Cc unit leaking when dispensing water Ran dispense test, found drip from inlet valve water line connection. Water line is routed too tightly causing a poor seal in push connector. Rerouted water line to reduce stress on connector. Reran dispense test several times, no drips/leaks. Op test good."
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Avon, OH 44011
Marie V
Job Details: 12/08/2022
Replaced heater. Unit is heating up.Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS11
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/08/2022
Replaced cabinet and base had customer verify it to make sure he was good with everything opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Oberlin, OH 44074
David R
Job Details: 12/08/2022
Unit will also need the UI control to be replaced as well. Ordering. ; ordrng 1 W11216949 (UI control)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44108
Corina B
Job Details: 12/08/2022
CC that the washer is leaking on the back left side. Confirmed. Found water on the ground. The hot water line is leaking. Replaced the hose from t/s. Opt test ok ; used 1 WP89503 (HOSE) from stock
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWC
Near Roaming Shores, OH 44084
Brian M
Job Details: 12/08/2022
"Cc unit not cooling Found evap half frost Advised on refrigerant leak Evap compressor and advised thermostat replacement ; ordrng 1 240550938 (compressor) and 1 297414901 (Evap) and 1 5304513033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Oberlin, OH 44074
Gabriel P
Job Details: 12/08/2022
Found compressor with 5.39 amp and shutting off will need compressor and dye filter ; ordrng 1 W11557425 (Compressor) and 1 W11109499 (Dye filter)
We serviced a
MAYTAG WASHER
Model Mvw6230hc2
Near Austinburg, OH 44010
Joe O
Job Details: 12/08/2022
"Cc: not workingCustomer stated unit said washing but unit was not doing anything, they stated they could not even cancel the cycle. Found error codes f9e1(long drain). Found debris in drain. Removed debris. Tested. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Shaker Heights, OH 44122
Manny
Job Details: 12/07/2022
"Cc that unit not working, verified and ran diagnostics found code f2e1 and f5e1, noticed lid lock trying to lock trying to lock, open lid and notice lid crack on the left hinge, gave customer estimate and wont proceed with the repair at this time.; ordrng 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Solon, OH 44139
Brian M
Job Details: 12/07/2022
Cc unit not powering on Unit getting proper voltage but no light on board Lid is locked had to break lock to get access to model and serial Needs ui and lid lock ; ordrng 1 W11116590 (cntrl-elec) and 1 SHIPPING (shipping and handling) and 1 W11307244 (latch)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Painesville, OH 44077
Dan H
Job Details: 12/07/2022
"Customer complaint that bottom oven is not heating, confirmed, found igniter not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Westlake, OH 44145
David R
Job Details: 12/07/2022
"Cc ice build up in back of FZ. Found plug in drain tube. Removed. Poured water down to make sure all clear, good. Also ran icemaker to make sure it did not overfill. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model CYE22TP4MDW2
Near Bay Village, OH 44140
David R
Job Details: 12/07/2022
"Cc unit not cooling. Customer said comp was replaced 2 times, a third time they recharged unit with refrigerant, also main control replaced once. Temp reads 75* both sections. Took pressure readings, already valves on high and low. Unplugged unit reading equalized at 10 on high/low. Plugged in and comp running low is in vacuum at 25 and high is reading 175. Called Brian. Put nitrogen in see if you can hear leaks. Put 145/150 nitrogen in. Can hear air being released, checked all lines from compressor, condenser and evap. All good. Used bubbles on lines as well. No outside leaks, internal leak. Non repairable. ; O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Elyria, OH 44035
Angel
Job Details: 12/07/2022
"Cc that unit has no power at all. Tried running unit but nothing happened had customer turn the breaker off to reset unit and it started functioning ran a test cycle and passed it was filling, washing and draining as should explained to customer that it couldve been a glitch in the main board causing the issue but right now its working as should let her know to monitor for now if anything to give us a call opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Jefferson, OH 44047
Jason N
Job Details: 12/07/2022
"Installed inlet valve. Ran test cycle, heard grinding noise from under unit. Customer stated they were going to ask about that on this visit. Checked under unit, found water/oil slung around under inside of unit. Tried pulled off rotor, is seized up with dirt/oil sludge. Unit will need gearcase replaced..; ordrng 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH1163XVS1
Near Mentor, OH 44060
Dan H
Job Details: 12/07/2022
"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, loud buzzing from magnetron , unit needs new magnetron , customer does not want repair; ordrng 1 W10754299 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4610YQ0
Near Mentor, OH 44060
Dan H
Job Details: 12/07/2022
"Customer complaint of off balance loads, found suspension worn out, found tub ring damaged, unit needs new suspension and tub ring, customer customer does not want repair at this time ; ordrng 1 WPW10215108 (Tub ring) and 1 W10780048 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25IVSS00
Near Shaker Heights, OH 44122
Manny
Job Details: 12/07/2022
"Replaced optics, will flash constantly, spoke to BJ he said to disconnect and reconnect the icemaker and retry, optics blinking twice with 1 second pause, but when flap hold down light is off meaning icemaker is stuck in a cycle, removed icemaker and found the the teeth jammed on the guard and motor wont run, unit will need icemaker.; ordrng 1 2198597 (icemaker assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS5
Near Cleveland, OH 44124
Corina B
Job Details: 12/07/2022
Replaced the rain tube and ice maker. Ice maker cycled. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Mentor, OH 44060
Dan H
Job Details: 12/07/2022
"Customer complaint that unit is not dispensing fabric softener, confirmed, unit needs new dispenser and valves, part is out of stock so not scheduling return appointment ; ordrng 1 W11524105 (Dispenser) and 1 W11316255 (Valve) and 1 W11316256 (Valve2)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Euclid, OH 44132
Dan H
Job Details: 12/07/2022
"Customer complaint that unit is not washing dishes properly, ran diagnostics found 7-1(no heat) and 4-3(wash motor not running), unit started test cycle, unit filled , wash motor started, incoming water temperature at 65 degrees, ; ordrng 1 W10906426 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200kw2
Near Amherst, OH 44001
Angel
Job Details: 12/07/2022
Cc that the unit was making a sound when agitating tested unit and could hear something scraping looked underneath and found a plastic piece scraping underneath pulley removed the pulley cover to remove the plastic piece and tested unit again working as should now. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Amherst, OH 44001
Angel
Job Details: 12/07/2022
Cc that unit is leaking and it damaged her floors and basement. Removed unit from spot and confirmed unit is leaking from top left hand corner took pictures of where it was leaking from and also floor and basement. Customer states she wants the unit replaced with a new one because she paid too much money. I ordered the tub anyways but she is going to call whirlpool to get her floors and basement repaired and to replace the unit with new one she stated she will call us too let us know whats the next step.; ordrng 1 W11409866 (Tub)
We serviced a
AMANA COOKTOP ELE
Model ACC6356KFB00
Near Rocky River, OH 44116
David R
Job Details: 12/07/2022
Replaced switch to LR. Tested. All working correctly. Good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHGXMB11
Near Bedford, OH 44146
Corina B
Job Details: 12/07/2022
"The housing for the line is broken, will need to reorder. Took picture ; ordrng 1 WP2186443 (Housing)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Avon, OH 44011
Marie V
Job Details: 12/07/2022
"Replaced heater, try filling ice maker, failed. Removed water valve and lines did test on diag, water to door pass, not coming out for ice maker. Water valve will need replaced. Office will contact once they have eta on the part; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44108
Joe O
Job Details: 12/07/2022
"Cc: not cooling ff sectionFound temps in ff section at 62 degrees, freezer at 4 degrees. Found ball of frost on evap cover. Found frost build up on items in freezer. Found ice blocking fan. Found all 3 door gaskets ripped, not sealing properly. Needs all 3 gaskets and defrostedCustomer does not want to repair at this time; ordrng 2 WPW10460580 (gasket-fip)s and 1 W10836785 (gasket-fip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Walton Hills, OH 44146
Corina B
Job Details: 12/07/2022
"Replaced the ui, control and the harness. Steamed out the evap. Tested the heater, turns on. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 12/07/2022
Installed pump OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Solon, OH 44139
Jason N
Job Details: 12/07/2022
"Cc unit not powering on Checked power in to control, good at 122v. No relays clicking or led status lights on control. Checked drain pump resistance to ensure not shorted, reading good at 19.4 ohms. Unit will need main control board replaced. ; ordrng 1 W11162438 (Main control)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Solon, OH 44139
Jason N
Job Details: 12/07/2022
Installed drain pump and main control. Ran auto test cycle and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Streetsboro, OH 44241
Brian M
Job Details: 12/07/2022
Cc unit freezing items Found low side leak Needs compressor and evap Unit has sealed system warranty ; ordrng 1 WPW10143759 (DRIER) and 1 W10836706 (evaporator) and 1 W11209866 (compressor)
We serviced a
MAYTAG WASHER
Model MVWB865GC
Near Streetsboro, OH 44241
Brian M
Job Details: 12/07/2022
Installed controls and lid latch Ran auto test OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Rocky River, OH 44116
David R
Job Details: 12/07/2022
"Cc unit vibration. Pushed down on basket, suspension rods are good. Found right leg not touching the ground. Leveled unit properly. Ran diagnostics and calibration. Advised customer of not over loading and using correct cycle for clothes. Advised of anti vibration pads for customer to install on, Unit is good. Op Test Ok."
We serviced a
KENMORE RANGE
Model 665.92014102
Near Grafton, OH 44044
Gabriel P
Job Details: 12/07/2022
"Unit was working as designed burner will turn on and cycle off like it supposed advise customer to not replace switches cause is working but she wanted to but then she the side to think about it she will call us back if she wants to proceed ; ordrng 1 WP8522405 (Switch), used 1 SHIPPING (shipping and handling),"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 12/07/2022
Cc: not spinningFound error code f1e2(motor drive module over voltage). Ran motor test 3b from tech sheet. Unit spinning in diagnostics. Motor ohmed out good. Needs control; ordrng 1 W11419171 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44136
Gabriel P
Job Details: 12/07/2022
"Found adjuster broken replace,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Mayfield Heights, OH 44124
Manny
Job Details: 12/07/2022
"Cc unit off balance all the time, confirmed and ran diagnostics and f0e5 for off balance load, ran test cycle and everything seems fine, pushed down on basket and is jumping, removed top cover and checked suspension and rods on the left are loose and defective, unit needs suspension rods.; ordrng 1 W10780048 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland, OH 44144
Marie V
Job Details: 12/07/2022
"Cc that unit does not works is running motor with lights off. Plugged in unit it was on float mode. Corrected cust has rugs last . Had off balance. Corrected issue. Ran auto test belt was making noises. Replaced from T/S. Ran calibration. Op test ok; used 1 WPW10006384 (BELT),"
We serviced a
KENMORE WASHER
Model 110.2913241
Near Berea, OH 44017
Gabriel P
Job Details: 12/07/2022
"Found cold water not going in but hot water is going in need valve giving estimate ; used 1 W11165546 (VALVE)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Moreland Hills, OH 44022
Jason N
Job Details: 12/07/2022
"Installed main control. Unit will not power on. Disconnected ui from main control and power cycled unit. Upon closing door, drain pump turned on. Main control is working now but UI is not responding. Found multiple burnt resistors on Ui board. UI will need replaced. ; ordrng 1 W10803367 (UI panel)"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW02
Near Maple Heights, OH 44137
Marie V
Job Details: 12/07/2022
Cc that unit is not cooling. Compressor is hot to touch. Drawing 11 amps.Unit will need new compressor.; ordrng 1 W10750851 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Lorain, OH 44052
Angel
Job Details: 12/07/2022
Cc that unit is reaching temperature when using oven but seems like the temperature is not correct. Checked terminal block on back of unit and it was fine checked power and it was correct as well so I started a bake let reach its set temperature waited a while and checked the temperature and they were between 362* to 356* unit is heating as design customer was not aware it would take about 15mins for the unit to preheat. Unit working as designed opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Fairview Park, OH 44126
David R
Job Details: 12/07/2022
"Cc unit no sound signals. Verified, set to highest, no sound. Reset unit and unplugged. Still no sounds from UI. Ordering UI control. ; ordrng 1 W11478519 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gates Mills, OH 44040
Joe O
Job Details: 12/07/2022
"Cc: grinding noiseFound cam gear grinding, unit not shifting completely into spin. Needs cam and actuator; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Mentor, OH 44060
Joe O
Job Details: 12/07/2022
"Cc: not workingCustomer stated when he tries to start the unit it just flashes. Ran test cycle. Unit started filling, and washing. Canceled cycle, unit draining. Entered diagnostics. Found error code f6e2(fill valve electrical problem) f10e1(dispenser electrical problem) f8e2(drain motor electrical problem). Ran diagnostics test cycle. Found unit filling, washing, dispenser opening, unit heating. No error codes after diagnostics cycle. Ran normal cycle once more. Advised customer to ensure door is closed immediately after pressing start. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Willoughby, OH 44094
Dan H
Job Details: 12/07/2022
"Installed new control and user interface, ran drain and spin cycle, as soon as drain pump started control shorted out, unit needs new control and drain pump ; ordrng 1 W11246700 (Cntrl) and 1 W10876600 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Aurora, OH 44202
Corina B
Job Details: 12/07/2022
CC that the u it is leaking. Service pointer W11540964 to replace the heater. Special Project code S17304. Found the heater is leaking. Will need a new heater ; ordrng 1 W11537778 (Heater)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Moreland Hills, OH 44022
Jason N
Job Details: 12/07/2022
Cc unit interior lights not workingReplaced all led modules using customer supplied pre Id parts under s code S84638. Illumination restored to unit. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Mentor, OH 44060
Joe O
Job Details: 12/07/2022
"Cc: not making iceFound temps in ff at 42 degrees, freezer at 21 degrees. Found frost forming on evap cover near cap tube. Pulled evap cover. Found ball of ice on cap tube. Needs compressor, evap, drier and couplersParts show limited stock. Office to reschedule; ordrng 1 W11614224 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11598434 (Evaporator) and 1 W11506620 (Coupler) and 1 W11504450 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Avon Lake, OH 44012
Angel
Job Details: 12/07/2022
"Cc that inlet valve was leaking even if unit would not be running. At the moment the unit was not doing the issue but started unit up to test it and i heard a scratching sound coming from underneath when unit was sensing tilted unit and found gearcase is leaking unit will need gearcase, inlet valve and slider replaced gave customer estimate and she stated she will rather use the money and buy a new unit.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11165546 (Inlet valve)"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Kent, OH 44240
Brian M
Job Details: 12/07/2022
"Cc unit not dispensing fabric softener Found valve functioning but there is no diagram that showes when its supposed to open Possibly a valve or dispenser issue ; ordrng 1 WH23X29553 (Valve) and 1 WH42X29542 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Parma, OH 44134
David R
Job Details: 12/07/2022
Cc FZ door not closing. Found door was pulling open either left or right side and rails came off track. Took off door and drawers. Readjusted rails to proper position. Advised customer to pull in middle on hand rail. Unit is good. Give 24 hours to cool back properly. Good. Op Test Ok.