Service History 260 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Oberlin, OH 44074

Marie V

Job Details: 07/05/2022

"Heater is not at the cust, they cant find it, also took temps freezer is at 19* and fresh food at 41*. Temperature is going down. Removed back panel and found a big block of ice on the evaporator, theres a leak in the systems. Gave estimate to install a UV drier filter to locate leak. Brought ice maker for return. Labor and parts will be refunded, Spoke to tony supervisor, mostly they will get new refrigerator.; used 1 WPW10143759 (DRIER) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model FFFH20F2QWF

Near Wellington, OH 44090

David R

Job Details: 07/05/2022

"Cc unit when shut with make a popping noise, unit runs long. Referred over to owners manual. Unit is in garage, hotter area, can run longer to get to temp unit needs. Also unit is set to coldest temp, so will run longer until satisfied. All functions, comp, fans, heater. All check good. Gasket is good. Tight suction on unit. All components, good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Kent, OH 44240

Brian M

Job Details: 07/05/2022

F0e9 f0e5 Off balance Could not determine issue with off balance suspension is normal and unit is leveled Recalibrated and advised to watch

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ2

Near Westlake, OH 44145

Angel

Job Details: 07/05/2022

Cc that the aluminum foil on the glass top got caked on and wont come off. Confirmed tried scraping off with the provided scraper and it is hard to come off you ha e to try to dig in for it to come off and it could damage the top even more. Called BJ and stated to take a picture of issue and that he would have to get in contact with whirlpool to see if they are willing to replace the glass top.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEM11

Near Shaker Heights, OH 44120

Corina B

Job Details: 07/05/2022

CC that the ice maker is not making ice. Confirmed. Cycled ice maker not cycling. Will need a new ice maker. ; ordrng 1 W10884390 (Ice maker)

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Pepper Pike, OH 44124

Corina B

Job Details: 07/05/2022

"CC that the unit is not turning on. Confirmed. The ui is not turning on. Checked the connections good. Held the start in ui turned on. Compressor and fans turn on the ui is flashing over temp and can not set the control. Waited a few minutes no frost pattern on the evaporator. Will need a compressor, condenser, evaporator, drier and ui. Office to reschedule appointment. ; ordrng 1 W10785722 (Ui) and 1 WPW10427992 (Evaporator) and 1 W11103181 (Compressor) and 1 WPW10143759 (Drier) and 1 W10591457 (Condenser)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Madison, OH 44057

Joe O

Job Details: 07/05/2022

New filter head water line came kinked. Reordering filter head; ordrng 1 W11346622 (Filter head)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Amherst, OH 44001

David R

Job Details: 07/05/2022

"Customer had POP, took pics, March 2022. Cc unit not cooling properly, had to defrost manual because ice build up in FZ on back wall. Evap not defrost properly, ice build up. Put into diagnostics. Sensors test, all say pass. Heater is coming on correct, evap fan is good. Going to order control, defrost harness and sensor to replace. **2 job count for defrost ; ordrng 1 W11581973 (Harness) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Ravenna, OH 44266

Brian M

Job Details: 07/05/2022

Cc unit not leveled and doors hitting Could not get unit leveled properly Unit needs boards in rear to help level unit out Customer to reinstall unit and call back

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland, OH 44143

Jason N

Job Details: 07/05/2022

"Cc unit stopped washing and fault codes f7e1Ran diagnostics, found codes f7e1 for tachometer missing or wrong signal, and f7e6 for motor circuit open. Ran auto test, all functions passed, but noticed belt slipping during spin. Checked under unit, found capacitor hanging, strap not screwed into gearcase. Reattached capacitor. Replaced shifter using customer supplied pre Id part. Replaced drive belt using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

JENN-AIR COOK TOP

Model JGC8536ADS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/05/2022

Installed orfice holders and igniters OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Amherst, OH 44001

Marie V

Job Details: 07/05/2022

"Cc that the unit still making condensation, no air leaks nowhere on unit. Called whirlpool tech line. Told me to replace back seal and is install new sealer gum. Installed new heater and fill tube. ; ordrng 1 W10688359 (Sealer gum)"

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Eastlake, OH 44095

Jason N

Job Details: 07/05/2022

"Cc unit f8e6 error code and unit not working nowRan diagnostics, found codes f5e2 for lid will not lock or lid lock failure and f2e1 for UI stuck button. Ran manual lid lock test, lid will not lock, unit powers off. Unit needs lid latch replaced. Customer declined repair. Estimate only. ; used 1 W10810403 (Lid latch) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089WES6

Near Avon Lake, OH 44012

Angel

Job Details: 07/05/2022

Replaced control board programmed it to proper code. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Willoughby, OH 44094

Corina B

Job Details: 07/05/2022

Replaced the terminal block and cord. Started the dryer not tripping the breaker. Opt test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Amherst, OH 44001

Marie V

Job Details: 07/05/2022

"Cc that the unit does not spin when using any cycle but quick cycle and that when it starts makes a noise. Ran diag found error code F5e2 lock failure. Called tech line, the noise is normal tell cust not to worry about it and make sure all spin is tuned on on the cycles. Ordering lock. ; ordrng 1 Locke (W11316250)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS06

Near Burton, OH 44021

Brian M

Job Details: 07/05/2022

Cc unit was not cooling Found unit to be operating properly and cooling properly -1 in freezer 39 in ff Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model Krfc704fps03

Near Madison, OH 44057

Jason N

Job Details: 07/05/2022

"Cc unit ff section to coolingFound no airflow in ff section, evaporator slightly frosted over. Ran diagnostics, thermistor tests. FF Evaporator thermistor is reading 61 degrees. Out of range. Ran test 57 ff fan test, fan turned on. Unit needs evaporator cover assembly for out of range thermistor. ; ordrng 1 W11395558 (Evaporator cover)"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X18DW04

Near Pierpont, OH 44082

Brian M

Job Details: 07/05/2022

Cc unit not cooling Found unit not defrosting can not get control to respond to run forced defrost Needs control Part not in stock office to schedule ; ordrng 1 W11496873 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Ashtabula, OH 44004

Joe O

Job Details: 07/05/2022

"Cc: not making enough iceFound temps in freezer at 5 degrees, ff at 37 degrees. Cycled ice maker, ice maker sticking in cycle. Needs ice maker. Replaced ice maker. Cycled. Op test ok ; used 1 4317943 (ICEMAKER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Amherst, OH 44001

Marie V

Job Details: 07/05/2022

"Cc that the unit still making condensation, no air leaks nowhere on unit. Called whirlpool tech line spoke with Adrian. Told me to replace back seal and is install new sealer gum. Installed new heater and fill tube. ; ordrng 1 W10688359 (Sealer gum)"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near North Ridgeville, OH 44039

Angel

Job Details: 07/05/2022

Cc that unit is still having the same error code F0E4. Confirmed error code coming up while in rinse cycle Control was already replaced will replace inlet valve because of thermistor reading wrong water temperature. Ordering part.; ordrng 1 W11220230 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/05/2022

Cc that the unit is not cooling. Confirmed. Took temps 63* both sections. Ran step 5 compressor 2.5 amps on full speed and 175 watts. Ran step 4 full frost on fresh food evaporator and freezer evaporator as well. Notice that when unit running in normal operation evaporator fan does not runs and compressor shuts off and then comes back on. Unit will need UI and control board. Office will contact once they have eta on the part; ordrng 1 W10843055 (Control) and 1 W10848301 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near North Olmsted, OH 44070

Angel

Job Details: 07/05/2022

"Replaced control, harness and thermistor. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW0

Near Elyria, OH 44035

David R

Job Details: 07/05/2022

"Cc unit not starting, lights will go on and just go off. Customer is hitting the options on unit but not actually starting unit up. So unit will just turn off after being in standby. Showed customer have to hit start and light above start will come on. No error codes. Ran diagnostics and heater coming on at end, showed customer. Advised customer for best Drying for unit, use rinse aid and Heat Dry option, can also air dry as well if needed. Refer to owners manual for drying. Unit good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Cleveland, OH 44130

Manny

Job Details: 07/05/2022

"Cc unit sometimes comes on and sometimes it wont, and displaying f9e1 error message, ran diagnostics and found code F0e2 for over suds, cleared codes and ran test cycle multiple times and duplicate the fault, unit drains properly and unit started every time without any issues"

We serviced a

GE DRYER

Model GFD65GSPN0SN

Near Painesville, OH 44077

Corina B

Job Details: 07/05/2022

Replaced the ui. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Cleveland, OH 44108

Corina B

Job Details: 07/05/2022

Replaced the glass and nameplate. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Avon, OH 44011

David R

Job Details: 07/05/2022

"Cc unit not turning on, F6E2/E3. Error code. Communication error. Gave estimate for control and UI, customer paid SVC only, do not order parts. ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Madison, OH 44057

Brian M

Job Details: 07/05/2022

Cc no drain Found plug in disposal OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS526SIAH00

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/05/2022

"Cc that the ice maker only makes few ice cubes, confirmed. Took temps 20* in freezer and 37* on fresh food. Removed back panel and found only few coils with frost. Unit will need filter dryer. Cust will call back to make appointment, he is not sure what days have available next week. ; used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ06

Near Chagrin Falls, OH 44022

Jason N

Job Details: 07/05/2022

"Cc unit not cooling Plugged in unit, found compressor has no start relay. Customer stated he has the old start relay that the other company took off. Found relay burnt. Replaced start device. Compressor is not starting, relay overload opening after a few seconds. Compressor is locked. Checked pressure in system, checked good, no leaks. Recovered refrigerant. Installed compressor using customer supplied pre Id part. Pulled vacuum on system to 29 in/hg. Recharged system with 4.5oz. Of r134a. Low side stable at 1 psi. Unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Conneaut, OH 44030

Joe O

Job Details: 07/05/2022

"Installed drain pump ran test cycle. Unit will not start. Entered diagnostics. Found error code e35(water overload) checked pressure hose. Re entered diagnostics, unit threw an error e21(difficulty in draining for washing. Needs control and pressure sensor. Spoke with BJ,stated customer could pay the difference in parts or Refund parts and labor. Customer paid the difference in parts. ; ordrng 1 5304500452 (board) and 1 5304504885 (sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADH1

Near Conneaut, OH 44030

Joe O

Job Details: 07/05/2022

Cc: not drainingFound drain pump is receiving proper power. Unit is draining. Advised customer during cycle pump can over heat and cause unit no5 to drain. Needs drain pump. Replaced drain pump. Tested. Op test ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock

We serviced a

KITCHENAID RANGE

Model KDRS462VSS03

Near Chardon, OH 44024

Joe O

Job Details: 07/05/2022

Installed control. Ran test bake. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GWH0

Near Westlake, OH 44145

Angel

Job Details: 07/05/2022

Replaced valve tested unit and theres no more leaks. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Westlake, OH 44145

Angel

Job Details: 07/05/2022

Replaced heater tested to make sure it would not leak and function as should. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Strongsville, OH 44149

Marie V

Job Details: 07/05/2022

"Cc that the bottom spray arm is not working properly and that it falls out. Confirmed. Replaced spray arm , spray arm was loose, tested unit. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Strongsville, OH 44149

Marie V

Job Details: 07/05/2022

Replaced control and oven sensor. Preheated to 350*. Took temps. Op test ok

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Westlake, OH 44145

Angel

Job Details: 07/05/2022

"Cc that dryer was fine but washer was not turning on at all. Confirmed washer would not start or have any lights turned on. Removed panel for control board verified it had proper voltage going to it and it did so i started making sure all wires were properly seated and tested unit again and it started working again ran a speed-wash to make sure everything worked properly and it filled, agitated, spun and drained as should. Explained to customer that it couldve been a loose connection and to monitor for now. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Avon Lake, OH 44012

David R

Job Details: 07/05/2022

"Replaced both FF gaskets, good. Op Test Ok"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Mayfield Heights, OH 44124

Joe O

Job Details: 07/05/2022

Cc: door not closing properlyCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found hinges loose. Tighten hinges. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, OH 44113

Manny

Job Details: 07/05/2022

Replaced ordered parts opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36QJW00

Near Cleveland, OH 44111

Angel

Job Details: 07/05/2022

"Cc that unit stopped cooling only bottom of freezer was cooling. Verified and unit was turned off when i arrived turned on unit to see the frost pattern and it was only getting frost on half of the coils on the back of the evaporator called BJ and asked me to check the drain pan and noticed the heat was pretty corroded BJ said that unit will need a sealed system will need compressor, evaporator, heater, heat exchanger, drier filter and tube kit. Gave customer estimate and they said they will get unit unit.; ordrng 1 W10309990 (Compressor) and 1 876765 (Tube kit) and 1 WPW10122127 (Evaporator) and 1 WP2004545 (Heater) and 1 WP2003001 (Heat exchanger)"

We serviced a

SAMSUNG DRYER

Model DV405ETPASU/AA

Near Painesville, OH 44077

Joe O

Job Details: 07/05/2022

"Cc: not heatingFound heating element open. Needs heating elementCustomer does not want to repair at this timeTook unused thermal for return; ordrng 1 DC97-14486A (Heating element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Aurora, OH 44202

Brian M

Job Details: 07/05/2022

Cc unit leaking Found drain tube clogged Steamed tube OP Test Ok p

We serviced a

MAYTAG DRYER

Model MDG9700AWW

Near Aurora, OH 44202

Brian M

Job Details: 07/05/2022

Cc unit not shutting off when drying is complete and knob lights flash Verified by running timed dry unit continues past time Needs control and ui panel parts are NLA ; ordrng 1 35001154 (Control) and 1 35001160 (Ui) and 1 35001153 (cntrl-elec)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM01

Near Cleveland, OH 44105

Jason N

Job Details: 07/05/2022

"Cc unit not cooling Found both sections at room temperature. No frost pattern on evaporator. Amp draw on compressor at .3A. Unit has refrigerant leak, will need sealed system repair. Cust declined repair, estimate only. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KVEXVQ01

Near Cleveland, OH 44120

Manny

Job Details: 07/05/2022

"Cc unit not dispensing ice, stated that theres is block of ice in the bin, found a block of ice in the bin, looks like warm air got in an the ice melted and froze up all together, cux said that she had a power outage a few weeks ago that lasted almost the entire day, removed block of ice and ran harvest test on ice maker and it cycles and fill, broke some ice from the ice block and put it in the bin and tested the dispenser, ice dispenses with no issue, advise customer to allow 12 to 24 hours for a full ice bin, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Cleveland, OH 44102

Angel

Job Details: 07/05/2022

Cc that unit was not cooling in the ff section. Took temps and freezer was at 15* and ff section was at 70. Noticed that in freezer there was frost everywhere and built up by evaporator fan and the ff section vents were clogged up with ice as well. Steamed out all ice and made sure drain tube was draining properly also made sure door was sealing properly because of all the frost so i siliconed around the cabinet and steamed out seal as well. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Brecksville, OH 44141

Marie V

Job Details: 07/05/2022

"Special Project S17304, replaced heater , corrected piece that came off top rack, and replaced adjusters as well. Tested unit, no leaks, op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21HS8KS4

Near Lakewood, OH 44107

Corina B

Job Details: 07/05/2022

Replaced the valve. Cycled. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 07/05/2022

Installed handle. Op test ok

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Mentor, OH 44060

Joe O

Job Details: 07/05/2022

Cc: power button intermittently not workingTested power button. Buttons are working as designed. Customer shows what it does. Found customer hovers above power button. Advised customer they may accidentally press it more then once. Unit functioning as designed. Op test ok

We serviced a

GE WASHER

Model WCVH6800J1WW

Near Avon, OH 44011

David R

Job Details: 07/05/2022

"Cc in spinning heard a long bang. Took off back panel, nothing broke underwater. All suspensions are good and connected. Took apart the drain pump housing. Good. Nothing inside. Running and drain and spin with back off, nothing out of the ordinary. Normal and high spin all sound good. Ran whole drain/spin cycle, all 12 mins on high spin. Looked at gasket, Removed debris. Ran a normal cycle with load in and another drain/spin, Good. Unit is working properly. Could of been an out of balance load. No noises. Leveled. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near LaGrange, OH 44050

David R

Job Details: 07/05/2022

"Customer had POP, 10/21, took pics. Cc stains getting on articles of clothing. No error codes. Advised customer to turn off Load and Go on display because she isnt using that load and go dispenser. Ran diagnostics test, all components are working correctly. Removed and clean dispenser, and drain pump housing. Cleaned gasket, good. Running a normal sanitize cycle on hot with extra rinse to completely clean out unit. Customer to monitor. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Aurora, OH 44202

Brian M

Job Details: 07/05/2022

Installed heater

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Richmond Heights, OH 44143

Jason N

Job Details: 07/05/2022

"Discharged refrigerant. Flushed system with nitrogen. Installed compressor and filter drier. Charged with 140 psi of nitrogen to checked for leaks, none found. Pulled vacuum on system to 29 in/hg. Recharged system with 68g. Of r600a. Low side stable at -1 psi, unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Cleveland, OH 44128

Manny

Job Details: 07/05/2022

"Cc unit not dispensing water or making ice, checked temperatures and 8 in Fz and 48 in Ff, noticed FF temperatures set to 1, set back to recommended, customer asked if I could install new filter for them, installed filter provided by customer and unit now is dispensing, ran harvest test and ice make cycles and fills, advise customer to allow 24 hrs for temp to equalize and unit make ice, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF30FDGB03

Near Strongsville, OH 44149

Marie V

Job Details: 07/05/2022

"Cc that the door does not close all the way, confirmed, found screw at the bottom on Kick plate that was not needed, removed screw and steamed out gasket and added petroleum jelly, explain cust to allow unit at least one hour without opening door so gasket can cure on that shape, optest ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near LaGrange, OH 44050

David R

Job Details: 07/05/2022

"Cc she opened up lid and saw sparks flying in back of unit. Took pics, UI and control both show signs of burn on them. Short circuit, fuses blown. Gave estimate, would replace main control, UI assembly, latch and drain pump. Customer paid SVC only. Customer going to call whirlpool. Do not order parts. ; ordrng 1 W11543996 (Main control) and 1 W11478519 (UI) and 1 W11413339 (UI Control panel) and 1 W11394572 (Latch) and 1 W11399437 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model drs2462b

Near Lyndhurst, OH 44124

Jason N

Job Details: 07/05/2022

"Did not collect funds, they told me right as I walked in that its the water line from the basement and I told them I cant replace that. I did not feel it was necessary to collect service from them for the 2 minutes I was there. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW2

Near Cleveland, OH 44105

Manny

Job Details: 07/05/2022

"Ran diagnostics before replacing parts, and unit is not draining pump just hums, motor is super hot and its all rusted and has what looks like dried burned out oil, try running spin and agitation test shifter switches to spin but wont spin, tray removing, basket to replace gear case, hub has 2 stripped screws and a broken one try removing but basket is getting damaged, and drive block is breaking apart. unit will need new basket; ordrng 1 W10324650 (basket) and 1 W10836348 (drive motor) and 1 WPW10006355 (actuator) and 1 WPW10276397 (drain pump assy)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Bay Village, OH 44140

Angel

Job Details: 07/05/2022

Cc that unit is not drying dishes. Ran diagnostics and heater did not turn on looked underneath unit and found one of the wires to the heater loose. Plugged back in tested unit. Opt test ok.

We serviced a

MAYTAG MICROWAVE

Model MMV6180WB1

Near Jefferson, OH 44047

Jason N

Job Details: 07/01/2022

"Cc unit not starting a cycle or heatingConfirmed unit will not start cycle, momentarily starts then stops cycle and displays Press Start. Checked door switches. Found lower door switch stuck closed. Replaced door switch using truck stock interlock switch kit. Reran heat cycle test w/water for 1 min. Good cycle and heat. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Painesville, OH 44077

Jason N

Job Details: 07/01/2022

"Cc unit ice buildup under deli drawer and no lights in unitFound ff evaporator drain pan leaking under deli drawer and freezing into ice. Drain pan is bowed upwards in the middle. Unit needs ff evap drain pan. Found all lights in unit are glowing dimly, ff and freezer section. Unit needs LED driver board. ; ordrng 1 W10830288 (LED driver) and 1 W11457241 (Drain pan) and 1 W10695459 (Module)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44111

Marie V

Job Details: 07/01/2022

"Cc that the unit is not finishing cycle and did not wants to use hot water. Tested both valves, good. Ran diag found error code F8E1 long fill no fill. Found drain hose on the floor and hooked up to the sink but it needed to be raised up up to 39inches at least. Started normal cycle and tested tap cold, cool, warm and hot. Working good. Ran calibration . Op test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lorain, OH 44053

Angel

Job Details: 07/01/2022

Cc that unit will not do anything only light is on. Verified power to unit and it was good. Took off back panel and found that the thermal fuse was open. Replaced thermal fuse and recommended customer to keep vent clear tested unit. Opt test ok.

We serviced a

KITCHENAID BUILT-IN M/W

Model KMBD104GSS01

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/01/2022

Cc: not heatingFound unit intermittently heating. Found when not heating if you push the door slightly the unit will heat. Needs door stop piston; ordrng 1 W11201804 (piston)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Royalton, OH 44133

Manny

Job Details: 07/01/2022

"Replaced heater, ran test cycle, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Brecksville, OH 44141

Manny

Job Details: 07/01/2022

"Replaced outer glass, opt test ok"

We serviced a

GE DISHWASHER

Model GDF520PGJ2BB

Near Ashtabula, OH 44004

Dan H

Job Details: 07/01/2022

"Customer complaint that unit is not starting, confirmed, diagnostic led on control is out, unit needs new control, customer does not want at this time; ordrng 1 WD21X24900C (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model glrs237zdwo

Near Eastlake, OH 44095

Corina B

Job Details: 07/01/2022

"CC that the unit does not turn off and if it does stays off for a few minutes. Ff 37* Fz 0*. Tapped the control, nothing turned off. Will need the defrost timer. Part is nla. ; ordrng 1 5303918476 (Defrost)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Westlake, OH 44145

Angel

Job Details: 07/01/2022

"Cc that unit leaks, not drying dishes and that when hes not using the dishwasher there will be water at the bottom after a couple of hours even though unit is not turned on. Ran a test cycle to make sure heater is functioning and it was explained to customer that this is a plastic tub and it will not dry dishes very well specially if there not using rinse aid. Explained to customer how to fill the dispenser for rinse aid and the settings on it. Will be ordering fill valve and main control board also ordering vent assembly which is where its leaking from. Ordering parts.; ordrng 1 W11227945 (Deflector) and 1 WP8269259 (Gasket) and 1 WPW10329609 (Vent) and 1 W11175771 (Valve) and 1 W10906426 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TF0

Near Ashtabula, OH 44004

Dan H

Job Details: 07/01/2022

"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared tube"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS0

Near Willoughby, OH 44094

Corina B

Job Details: 07/01/2022

"CC that the unit is not working. Confirmed. Found the wires and control have burn marks. The ui is getting corroded. Started a cycle 120 volts to the pump from the control. Will need a ui, harness and pump. Cust does not want to repair ; ordrng 1 WPW10605058 (Pump and motor) and 1 W10901795 (Ui) and 1 W10744908 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503EBS00

Near Valley View, OH 44125

Manny

Job Details: 07/01/2022

"Cc Ff not cooling, found evap fan not running and evap frosted over, fan have 14vdc coming in but not running unit will need evap fan. Fan not in stock office to contact customer for next service appointment.; ordrng 1 W11098695 (fan-scroll), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Lakewood, OH 44107

Marie V

Job Details: 07/01/2022

"Cc that the unit is not completing cycle and not draining. Theres water at the unit, verify power at the board only 55V. Check Volta at the outlet 120V. Switch the power cord to the bottom outlet, unit started working, ran diag, no error codes, ran auto test, pass. Unit is work as designed. Advice cust to call an electrician to take a look at the outlet. Op test ok; ordrng 1 W11368855 (Control)"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PT1

Near Aurora, OH 44202

Brian M

Job Details: 07/01/2022

Cc unit not starting Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

GE RANGE

Model JBS86SP1SS

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 07/01/2022

Change switch but it was still tripping the breaker check all connections behind unit is good when to replace burner and found loose wire touching metal cause to trip breaker correct issue and it work also customer complains that light on top oven doesnt work but bottom work found that it wasnt getting voltage trace wire it looks good check voltage coming out from control no voltage ordering ; ordrng 1 WB27X36306 (Control) and 1 WB27X29201 (Control)

We serviced a

ROPER DRYER

Model RED4640YQ1

Near Ashtabula, OH 44004

Dan H

Job Details: 07/01/2022

"Customer complaint that unit stopped working again, found element shorted and thermal fuse open, installed new element and thermal fuse, op test good ; used 1 279838 (Element) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Pepper Pike, OH 44124

Joe O

Job Details: 07/01/2022

Installed valve. Cycled ice maker. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Cleveland, OH 44135

Angel

Job Details: 07/01/2022

Cc that unit will not power on and display is not working. Verified the junction box on bottom of unit to check for power and found one of the wires loose turned off power to unit reconnected the wires with the wire nuts and added electrical tape to keep in place the wires. Tested unit opt test ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, OH 44145

Angel

Job Details: 07/01/2022

Replaced console and opt test was no good it would not turn on had to install old one again since it was working reordering ui office to reschedule part out of stock.; ordrng 1 W11428561 (Console)

We serviced a

KITCHENAID RANGE

Model KOSE500ESS05

Near University Heights, OH 44118

Joe O

Job Details: 07/01/2022

"Installed harness, convect fan, and control. Tested. Op test ok"

We serviced a

GE REFRIGERATOR

Model PFSF6PKWBBB

Near Cleveland Heights, OH 44118

Joe O

Job Details: 07/01/2022

"Cc: not cooling freezerFound temps in freezer at 43 ff at 42. Freezer evap fan not running. Pulled evap cover. Found partial frost pattern on freezer evap. 1st coil has frost. Over frosting on ff evap. Needs compressor and drierCustomer does not want to repair at this time; ordrng 1 WR87X10170 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FFGS3025LSE

Near Lakewood, OH 44107

Marie V

Job Details: 07/01/2022

"Cc that the oven is not heating. Confirmed, found weak ignitor. Replaced from T/S, preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Bedford, OH 44146

Manny

Job Details: 07/01/2022

"Cc that unit is not leveled and the light cover looks stupid, leveled unit and replaced light cover, washer dispenser was received instead of the light lens sent. Opt test ok

We serviced a

FRIGIDAIRE RANGE

Model LFSS2612TF0

Near Lakewood, OH 44107

Marie V

Job Details: 07/01/2022

"Cc that the unit is leaking. Turned water off and still leaking. Found drain tube clogged. Cleared all out, poured water. Is clear. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Cleveland, OH 44119

Corina B

Job Details: 07/01/2022

Replaced the ui. Ran a calibration. Brought core back for return. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Aurora, OH 44202

Brian M

Job Details: 07/01/2022

Cc doors dont close like his old one Doors closing properly

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Maple Heights, OH 44137

Joe O

Job Details: 07/01/2022

"Installed control. Found unit still not powering on. Spoke with BJ, found ui is receiving 5vdc but will not power on. Needs ui; ordrng 1 W10682013 (console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW02

Near Bedford Heights, OH 44146

Manny

Job Details: 07/01/2022

"Cc fz not sealing, verified and noticed the fz gasket coming of try to reinstall gasket and liner is too far apart from door, unit will need a fz door, maintenance guy doesnt have the pop but stated that his boss have it he reached out to his boss and he stated that he would email it to us today, I told him if we dont receive it by the end of business today hell be charged for the service trip. Spoke to AP to let her know.; ordrng 1 LW10718980 (dor-fip) and 1 W11178521 (nameplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44102

Marie V

Job Details: 07/01/2022

"Cc that the lights on unit wasnt working and know they are. Verify all lights, no light that looked dim. Verify UI under deli door, no corrosion. Couldnt duplicate issue. Cust will keep light. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Aurora, OH 44202

Joe O

Job Details: 07/01/2022

"Cc: freezing items in ff section! Not making ice, shelf brokenFound customer has items directly in front of venting, advised customer can cause mis directed air flow, and items in front of venting have a high chance of freezing. Also advised customer top shelf should be able to fit a gallon of milk. Found ice maker in the off position and ice bin in incorrectly not allowing bail arm to drop. Cycled ice maker. Ice maker cycling and filling. Advised customer extended warrantys do not cover shelving. Needs deli rail centerCustomer to install; ordrng 1 WPW10326469 (rail-centr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Warrensville Heights, OH 44128

Manny

Job Details: 07/01/2022

"Steamed evap(25 min) Replaced control and thermistor, ran step 3 on diagnostics to verify defrost operation, unit is defrosting, opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF0

Near Parma, OH 44129

Marie V

Job Details: 07/01/2022

"Cc that the unit is leaking. Turned water off and still leaking. Found drain tube clogged. Cleared all out, poured water. Is clear. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Avon Lake, OH 44012

Angel

Job Details: 07/01/2022

Replaced evaporator cover and steamed out all ice also replaced main control board and ui which have a updated software. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Wellington, OH 44090

David R

Job Details: 07/01/2022

"Cc unit not giving ice. Found ice was stuck in container or allowing arm to move and rotate ice, let customer know to every so often clean bin out to prevent this problem. Cleared ice, tested, good, cubed and crushed good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44120

Manny

Job Details: 07/01/2022

"Cc unit not washing, stated that the unit never fills. Found drain hose on the floor elevated drain hose to sink and ran test cycle, no issues ran normal cycle got clothes soaked then switch to drain and spin, opt test ok"

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