We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Oberlin, OH 44074
Marie V
Job Details: 07/05/2022
"Heater is not at the cust, they cant find it, also took temps freezer is at 19* and fresh food at 41*. Temperature is going down. Removed back panel and found a big block of ice on the evaporator, theres a leak in the systems. Gave estimate to install a UV drier filter to locate leak. Brought ice maker for return. Labor and parts will be refunded, Spoke to tony supervisor, mostly they will get new refrigerator.; used 1 WPW10143759 (DRIER) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWF
Near Wellington, OH 44090
David R
Job Details: 07/05/2022
"Cc unit when shut with make a popping noise, unit runs long. Referred over to owners manual. Unit is in garage, hotter area, can run longer to get to temp unit needs. Also unit is set to coldest temp, so will run longer until satisfied. All functions, comp, fans, heater. All check good. Gasket is good. Tight suction on unit. All components, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kent, OH 44240
Brian M
Job Details: 07/05/2022
F0e9 f0e5 Off balance Could not determine issue with off balance suspension is normal and unit is leveled Recalibrated and advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near Westlake, OH 44145
Angel
Job Details: 07/05/2022
Cc that the aluminum foil on the glass top got caked on and wont come off. Confirmed tried scraping off with the provided scraper and it is hard to come off you ha e to try to dig in for it to come off and it could damage the top even more. Called BJ and stated to take a picture of issue and that he would have to get in contact with whirlpool to see if they are willing to replace the glass top.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Shaker Heights, OH 44120
Corina B
Job Details: 07/05/2022
CC that the ice maker is not making ice. Confirmed. Cycled ice maker not cycling. Will need a new ice maker. ; ordrng 1 W10884390 (Ice maker)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Pepper Pike, OH 44124
Corina B
Job Details: 07/05/2022
"CC that the unit is not turning on. Confirmed. The ui is not turning on. Checked the connections good. Held the start in ui turned on. Compressor and fans turn on the ui is flashing over temp and can not set the control. Waited a few minutes no frost pattern on the evaporator. Will need a compressor, condenser, evaporator, drier and ui. Office to reschedule appointment. ; ordrng 1 W10785722 (Ui) and 1 WPW10427992 (Evaporator) and 1 W11103181 (Compressor) and 1 WPW10143759 (Drier) and 1 W10591457 (Condenser)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Madison, OH 44057
Joe O
Job Details: 07/05/2022
New filter head water line came kinked. Reordering filter head; ordrng 1 W11346622 (Filter head)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Amherst, OH 44001
David R
Job Details: 07/05/2022
"Customer had POP, took pics, March 2022. Cc unit not cooling properly, had to defrost manual because ice build up in FZ on back wall. Evap not defrost properly, ice build up. Put into diagnostics. Sensors test, all say pass. Heater is coming on correct, evap fan is good. Going to order control, defrost harness and sensor to replace. **2 job count for defrost ; ordrng 1 W11581973 (Harness) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ravenna, OH 44266
Brian M
Job Details: 07/05/2022
Cc unit not leveled and doors hitting Could not get unit leveled properly Unit needs boards in rear to help level unit out Customer to reinstall unit and call back
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, OH 44143
Jason N
Job Details: 07/05/2022
"Cc unit stopped washing and fault codes f7e1Ran diagnostics, found codes f7e1 for tachometer missing or wrong signal, and f7e6 for motor circuit open. Ran auto test, all functions passed, but noticed belt slipping during spin. Checked under unit, found capacitor hanging, strap not screwed into gearcase. Reattached capacitor. Replaced shifter using customer supplied pre Id part. Replaced drive belt using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
JENN-AIR COOK TOP
Model JGC8536ADS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/05/2022
Installed orfice holders and igniters OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, OH 44001
Marie V
Job Details: 07/05/2022
"Cc that the unit still making condensation, no air leaks nowhere on unit. Called whirlpool tech line. Told me to replace back seal and is install new sealer gum. Installed new heater and fill tube. ; ordrng 1 W10688359 (Sealer gum)"
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Eastlake, OH 44095
Jason N
Job Details: 07/05/2022
"Cc unit f8e6 error code and unit not working nowRan diagnostics, found codes f5e2 for lid will not lock or lid lock failure and f2e1 for UI stuck button. Ran manual lid lock test, lid will not lock, unit powers off. Unit needs lid latch replaced. Customer declined repair. Estimate only. ; used 1 W10810403 (Lid latch) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089WES6
Near Avon Lake, OH 44012
Angel
Job Details: 07/05/2022
Replaced control board programmed it to proper code. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Willoughby, OH 44094
Corina B
Job Details: 07/05/2022
Replaced the terminal block and cord. Started the dryer not tripping the breaker. Opt test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, OH 44001
Marie V
Job Details: 07/05/2022
"Cc that the unit does not spin when using any cycle but quick cycle and that when it starts makes a noise. Ran diag found error code F5e2 lock failure. Called tech line, the noise is normal tell cust not to worry about it and make sure all spin is tuned on on the cycles. Ordering lock. ; ordrng 1 Locke (W11316250)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS06
Near Burton, OH 44021
Brian M
Job Details: 07/05/2022
Cc unit was not cooling Found unit to be operating properly and cooling properly -1 in freezer 39 in ff Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model Krfc704fps03
Near Madison, OH 44057
Jason N
Job Details: 07/05/2022
"Cc unit ff section to coolingFound no airflow in ff section, evaporator slightly frosted over. Ran diagnostics, thermistor tests. FF Evaporator thermistor is reading 61 degrees. Out of range. Ran test 57 ff fan test, fan turned on. Unit needs evaporator cover assembly for out of range thermistor. ; ordrng 1 W11395558 (Evaporator cover)"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW04
Near Pierpont, OH 44082
Brian M
Job Details: 07/05/2022
Cc unit not cooling Found unit not defrosting can not get control to respond to run forced defrost Needs control Part not in stock office to schedule ; ordrng 1 W11496873 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Ashtabula, OH 44004
Joe O
Job Details: 07/05/2022
"Cc: not making enough iceFound temps in freezer at 5 degrees, ff at 37 degrees. Cycled ice maker, ice maker sticking in cycle. Needs ice maker. Replaced ice maker. Cycled. Op test ok ; used 1 4317943 (ICEMAKER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, OH 44001
Marie V
Job Details: 07/05/2022
"Cc that the unit still making condensation, no air leaks nowhere on unit. Called whirlpool tech line spoke with Adrian. Told me to replace back seal and is install new sealer gum. Installed new heater and fill tube. ; ordrng 1 W10688359 (Sealer gum)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Ridgeville, OH 44039
Angel
Job Details: 07/05/2022
Cc that unit is still having the same error code F0E4. Confirmed error code coming up while in rinse cycle Control was already replaced will replace inlet valve because of thermistor reading wrong water temperature. Ordering part.; ordrng 1 W11220230 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/05/2022
Cc that the unit is not cooling. Confirmed. Took temps 63* both sections. Ran step 5 compressor 2.5 amps on full speed and 175 watts. Ran step 4 full frost on fresh food evaporator and freezer evaporator as well. Notice that when unit running in normal operation evaporator fan does not runs and compressor shuts off and then comes back on. Unit will need UI and control board. Office will contact once they have eta on the part; ordrng 1 W10843055 (Control) and 1 W10848301 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near North Olmsted, OH 44070
Angel
Job Details: 07/05/2022
"Replaced control, harness and thermistor. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW0
Near Elyria, OH 44035
David R
Job Details: 07/05/2022
"Cc unit not starting, lights will go on and just go off. Customer is hitting the options on unit but not actually starting unit up. So unit will just turn off after being in standby. Showed customer have to hit start and light above start will come on. No error codes. Ran diagnostics and heater coming on at end, showed customer. Advised customer for best Drying for unit, use rinse aid and Heat Dry option, can also air dry as well if needed. Refer to owners manual for drying. Unit good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Cleveland, OH 44130
Manny
Job Details: 07/05/2022
"Cc unit sometimes comes on and sometimes it wont, and displaying f9e1 error message, ran diagnostics and found code F0e2 for over suds, cleared codes and ran test cycle multiple times and duplicate the fault, unit drains properly and unit started every time without any issues"
We serviced a
GE DRYER
Model GFD65GSPN0SN
Near Painesville, OH 44077
Corina B
Job Details: 07/05/2022
Replaced the ui. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Cleveland, OH 44108
Corina B
Job Details: 07/05/2022
Replaced the glass and nameplate. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Avon, OH 44011
David R
Job Details: 07/05/2022
"Cc unit not turning on, F6E2/E3. Error code. Communication error. Gave estimate for control and UI, customer paid SVC only, do not order parts. ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Madison, OH 44057
Brian M
Job Details: 07/05/2022
Cc no drain Found plug in disposal OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAH00
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/05/2022
"Cc that the ice maker only makes few ice cubes, confirmed. Took temps 20* in freezer and 37* on fresh food. Removed back panel and found only few coils with frost. Unit will need filter dryer. Cust will call back to make appointment, he is not sure what days have available next week. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/05/2022
"Cc unit not cooling Plugged in unit, found compressor has no start relay. Customer stated he has the old start relay that the other company took off. Found relay burnt. Replaced start device. Compressor is not starting, relay overload opening after a few seconds. Compressor is locked. Checked pressure in system, checked good, no leaks. Recovered refrigerant. Installed compressor using customer supplied pre Id part. Pulled vacuum on system to 29 in/hg. Recharged system with 4.5oz. Of r134a. Low side stable at 1 psi. Unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Conneaut, OH 44030
Joe O
Job Details: 07/05/2022
"Installed drain pump ran test cycle. Unit will not start. Entered diagnostics. Found error code e35(water overload) checked pressure hose. Re entered diagnostics, unit threw an error e21(difficulty in draining for washing. Needs control and pressure sensor. Spoke with BJ,stated customer could pay the difference in parts or Refund parts and labor. Customer paid the difference in parts. ; ordrng 1 5304500452 (board) and 1 5304504885 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADH1
Near Conneaut, OH 44030
Joe O
Job Details: 07/05/2022
Cc: not drainingFound drain pump is receiving proper power. Unit is draining. Advised customer during cycle pump can over heat and cause unit no5 to drain. Needs drain pump. Replaced drain pump. Tested. Op test ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock
We serviced a
KITCHENAID RANGE
Model KDRS462VSS03
Near Chardon, OH 44024
Joe O
Job Details: 07/05/2022
Installed control. Ran test bake. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Westlake, OH 44145
Angel
Job Details: 07/05/2022
Replaced valve tested unit and theres no more leaks. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Westlake, OH 44145
Angel
Job Details: 07/05/2022
Replaced heater tested to make sure it would not leak and function as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Strongsville, OH 44149
Marie V
Job Details: 07/05/2022
"Cc that the bottom spray arm is not working properly and that it falls out. Confirmed. Replaced spray arm , spray arm was loose, tested unit. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Strongsville, OH 44149
Marie V
Job Details: 07/05/2022
Replaced control and oven sensor. Preheated to 350*. Took temps. Op test ok
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Westlake, OH 44145
Angel
Job Details: 07/05/2022
"Cc that dryer was fine but washer was not turning on at all. Confirmed washer would not start or have any lights turned on. Removed panel for control board verified it had proper voltage going to it and it did so i started making sure all wires were properly seated and tested unit again and it started working again ran a speed-wash to make sure everything worked properly and it filled, agitated, spun and drained as should. Explained to customer that it couldve been a loose connection and to monitor for now. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Avon Lake, OH 44012
David R
Job Details: 07/05/2022
"Replaced both FF gaskets, good. Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 07/05/2022
Cc: door not closing properlyCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found hinges loose. Tighten hinges. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Manny
Job Details: 07/05/2022
Replaced ordered parts opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QJW00
Near Cleveland, OH 44111
Angel
Job Details: 07/05/2022
"Cc that unit stopped cooling only bottom of freezer was cooling. Verified and unit was turned off when i arrived turned on unit to see the frost pattern and it was only getting frost on half of the coils on the back of the evaporator called BJ and asked me to check the drain pan and noticed the heat was pretty corroded BJ said that unit will need a sealed system will need compressor, evaporator, heater, heat exchanger, drier filter and tube kit. Gave customer estimate and they said they will get unit unit.; ordrng 1 W10309990 (Compressor) and 1 876765 (Tube kit) and 1 WPW10122127 (Evaporator) and 1 WP2004545 (Heater) and 1 WP2003001 (Heat exchanger)"
We serviced a
SAMSUNG DRYER
Model DV405ETPASU/AA
Near Painesville, OH 44077
Joe O
Job Details: 07/05/2022
"Cc: not heatingFound heating element open. Needs heating elementCustomer does not want to repair at this timeTook unused thermal for return; ordrng 1 DC97-14486A (Heating element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Aurora, OH 44202
Brian M
Job Details: 07/05/2022
Cc unit leaking Found drain tube clogged Steamed tube OP Test Ok p
We serviced a
MAYTAG DRYER
Model MDG9700AWW
Near Aurora, OH 44202
Brian M
Job Details: 07/05/2022
Cc unit not shutting off when drying is complete and knob lights flash Verified by running timed dry unit continues past time Needs control and ui panel parts are NLA ; ordrng 1 35001154 (Control) and 1 35001160 (Ui) and 1 35001153 (cntrl-elec)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Cleveland, OH 44105
Jason N
Job Details: 07/05/2022
"Cc unit not cooling Found both sections at room temperature. No frost pattern on evaporator. Amp draw on compressor at .3A. Unit has refrigerant leak, will need sealed system repair. Cust declined repair, estimate only. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KVEXVQ01
Near Cleveland, OH 44120
Manny
Job Details: 07/05/2022
"Cc unit not dispensing ice, stated that theres is block of ice in the bin, found a block of ice in the bin, looks like warm air got in an the ice melted and froze up all together, cux said that she had a power outage a few weeks ago that lasted almost the entire day, removed block of ice and ran harvest test on ice maker and it cycles and fill, broke some ice from the ice block and put it in the bin and tested the dispenser, ice dispenses with no issue, advise customer to allow 12 to 24 hours for a full ice bin, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Cleveland, OH 44102
Angel
Job Details: 07/05/2022
Cc that unit was not cooling in the ff section. Took temps and freezer was at 15* and ff section was at 70. Noticed that in freezer there was frost everywhere and built up by evaporator fan and the ff section vents were clogged up with ice as well. Steamed out all ice and made sure drain tube was draining properly also made sure door was sealing properly because of all the frost so i siliconed around the cabinet and steamed out seal as well. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Brecksville, OH 44141
Marie V
Job Details: 07/05/2022
"Special Project S17304, replaced heater , corrected piece that came off top rack, and replaced adjusters as well. Tested unit, no leaks, op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21HS8KS4
Near Lakewood, OH 44107
Corina B
Job Details: 07/05/2022
Replaced the valve. Cycled. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 07/05/2022
Installed handle. Op test ok
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Mentor, OH 44060
Joe O
Job Details: 07/05/2022
Cc: power button intermittently not workingTested power button. Buttons are working as designed. Customer shows what it does. Found customer hovers above power button. Advised customer they may accidentally press it more then once. Unit functioning as designed. Op test ok
We serviced a
GE WASHER
Model WCVH6800J1WW
Near Avon, OH 44011
David R
Job Details: 07/05/2022
"Cc in spinning heard a long bang. Took off back panel, nothing broke underwater. All suspensions are good and connected. Took apart the drain pump housing. Good. Nothing inside. Running and drain and spin with back off, nothing out of the ordinary. Normal and high spin all sound good. Ran whole drain/spin cycle, all 12 mins on high spin. Looked at gasket, Removed debris. Ran a normal cycle with load in and another drain/spin, Good. Unit is working properly. Could of been an out of balance load. No noises. Leveled. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near LaGrange, OH 44050
David R
Job Details: 07/05/2022
"Customer had POP, 10/21, took pics. Cc stains getting on articles of clothing. No error codes. Advised customer to turn off Load and Go on display because she isnt using that load and go dispenser. Ran diagnostics test, all components are working correctly. Removed and clean dispenser, and drain pump housing. Cleaned gasket, good. Running a normal sanitize cycle on hot with extra rinse to completely clean out unit. Customer to monitor. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Aurora, OH 44202
Brian M
Job Details: 07/05/2022
Installed heater
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/05/2022
"Discharged refrigerant. Flushed system with nitrogen. Installed compressor and filter drier. Charged with 140 psi of nitrogen to checked for leaks, none found. Pulled vacuum on system to 29 in/hg. Recharged system with 68g. Of r600a. Low side stable at -1 psi, unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Cleveland, OH 44128
Manny
Job Details: 07/05/2022
"Cc unit not dispensing water or making ice, checked temperatures and 8 in Fz and 48 in Ff, noticed FF temperatures set to 1, set back to recommended, customer asked if I could install new filter for them, installed filter provided by customer and unit now is dispensing, ran harvest test and ice make cycles and fills, advise customer to allow 24 hrs for temp to equalize and unit make ice, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB03
Near Strongsville, OH 44149
Marie V
Job Details: 07/05/2022
"Cc that the door does not close all the way, confirmed, found screw at the bottom on Kick plate that was not needed, removed screw and steamed out gasket and added petroleum jelly, explain cust to allow unit at least one hour without opening door so gasket can cure on that shape, optest ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near LaGrange, OH 44050
David R
Job Details: 07/05/2022
"Cc she opened up lid and saw sparks flying in back of unit. Took pics, UI and control both show signs of burn on them. Short circuit, fuses blown. Gave estimate, would replace main control, UI assembly, latch and drain pump. Customer paid SVC only. Customer going to call whirlpool. Do not order parts. ; ordrng 1 W11543996 (Main control) and 1 W11478519 (UI) and 1 W11413339 (UI Control panel) and 1 W11394572 (Latch) and 1 W11399437 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model drs2462b
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/05/2022
"Did not collect funds, they told me right as I walked in that its the water line from the basement and I told them I cant replace that. I did not feel it was necessary to collect service from them for the 2 minutes I was there. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Cleveland, OH 44105
Manny
Job Details: 07/05/2022
"Ran diagnostics before replacing parts, and unit is not draining pump just hums, motor is super hot and its all rusted and has what looks like dried burned out oil, try running spin and agitation test shifter switches to spin but wont spin, tray removing, basket to replace gear case, hub has 2 stripped screws and a broken one try removing but basket is getting damaged, and drive block is breaking apart. unit will need new basket; ordrng 1 W10324650 (basket) and 1 W10836348 (drive motor) and 1 WPW10006355 (actuator) and 1 WPW10276397 (drain pump assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bay Village, OH 44140
Angel
Job Details: 07/05/2022
Cc that unit is not drying dishes. Ran diagnostics and heater did not turn on looked underneath unit and found one of the wires to the heater loose. Plugged back in tested unit. Opt test ok.
We serviced a
MAYTAG MICROWAVE
Model MMV6180WB1
Near Jefferson, OH 44047
Jason N
Job Details: 07/01/2022
"Cc unit not starting a cycle or heatingConfirmed unit will not start cycle, momentarily starts then stops cycle and displays Press Start. Checked door switches. Found lower door switch stuck closed. Replaced door switch using truck stock interlock switch kit. Reran heat cycle test w/water for 1 min. Good cycle and heat. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Painesville, OH 44077
Jason N
Job Details: 07/01/2022
"Cc unit ice buildup under deli drawer and no lights in unitFound ff evaporator drain pan leaking under deli drawer and freezing into ice. Drain pan is bowed upwards in the middle. Unit needs ff evap drain pan. Found all lights in unit are glowing dimly, ff and freezer section. Unit needs LED driver board. ; ordrng 1 W10830288 (LED driver) and 1 W11457241 (Drain pan) and 1 W10695459 (Module)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44111
Marie V
Job Details: 07/01/2022
"Cc that the unit is not finishing cycle and did not wants to use hot water. Tested both valves, good. Ran diag found error code F8E1 long fill no fill. Found drain hose on the floor and hooked up to the sink but it needed to be raised up up to 39inches at least. Started normal cycle and tested tap cold, cool, warm and hot. Working good. Ran calibration . Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lorain, OH 44053
Angel
Job Details: 07/01/2022
Cc that unit will not do anything only light is on. Verified power to unit and it was good. Took off back panel and found that the thermal fuse was open. Replaced thermal fuse and recommended customer to keep vent clear tested unit. Opt test ok.
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/01/2022
Cc: not heatingFound unit intermittently heating. Found when not heating if you push the door slightly the unit will heat. Needs door stop piston; ordrng 1 W11201804 (piston)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near North Royalton, OH 44133
Manny
Job Details: 07/01/2022
"Replaced heater, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Brecksville, OH 44141
Manny
Job Details: 07/01/2022
"Replaced outer glass, opt test ok"
We serviced a
GE DISHWASHER
Model GDF520PGJ2BB
Near Ashtabula, OH 44004
Dan H
Job Details: 07/01/2022
"Customer complaint that unit is not starting, confirmed, diagnostic led on control is out, unit needs new control, customer does not want at this time; ordrng 1 WD21X24900C (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model glrs237zdwo
Near Eastlake, OH 44095
Corina B
Job Details: 07/01/2022
"CC that the unit does not turn off and if it does stays off for a few minutes. Ff 37* Fz 0*. Tapped the control, nothing turned off. Will need the defrost timer. Part is nla. ; ordrng 1 5303918476 (Defrost)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Westlake, OH 44145
Angel
Job Details: 07/01/2022
"Cc that unit leaks, not drying dishes and that when hes not using the dishwasher there will be water at the bottom after a couple of hours even though unit is not turned on. Ran a test cycle to make sure heater is functioning and it was explained to customer that this is a plastic tub and it will not dry dishes very well specially if there not using rinse aid. Explained to customer how to fill the dispenser for rinse aid and the settings on it. Will be ordering fill valve and main control board also ordering vent assembly which is where its leaking from. Ordering parts.; ordrng 1 W11227945 (Deflector) and 1 WP8269259 (Gasket) and 1 WPW10329609 (Vent) and 1 W11175771 (Valve) and 1 W10906426 (Control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/01/2022
"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared tube"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Willoughby, OH 44094
Corina B
Job Details: 07/01/2022
"CC that the unit is not working. Confirmed. Found the wires and control have burn marks. The ui is getting corroded. Started a cycle 120 volts to the pump from the control. Will need a ui, harness and pump. Cust does not want to repair ; ordrng 1 WPW10605058 (Pump and motor) and 1 W10901795 (Ui) and 1 W10744908 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near Valley View, OH 44125
Manny
Job Details: 07/01/2022
"Cc Ff not cooling, found evap fan not running and evap frosted over, fan have 14vdc coming in but not running unit will need evap fan. Fan not in stock office to contact customer for next service appointment.; ordrng 1 W11098695 (fan-scroll), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lakewood, OH 44107
Marie V
Job Details: 07/01/2022
"Cc that the unit is not completing cycle and not draining. Theres water at the unit, verify power at the board only 55V. Check Volta at the outlet 120V. Switch the power cord to the bottom outlet, unit started working, ran diag, no error codes, ran auto test, pass. Unit is work as designed. Advice cust to call an electrician to take a look at the outlet. Op test ok; ordrng 1 W11368855 (Control)"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PT1
Near Aurora, OH 44202
Brian M
Job Details: 07/01/2022
Cc unit not starting Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE RANGE
Model JBS86SP1SS
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/01/2022
Change switch but it was still tripping the breaker check all connections behind unit is good when to replace burner and found loose wire touching metal cause to trip breaker correct issue and it work also customer complains that light on top oven doesnt work but bottom work found that it wasnt getting voltage trace wire it looks good check voltage coming out from control no voltage ordering ; ordrng 1 WB27X36306 (Control) and 1 WB27X29201 (Control)
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Ashtabula, OH 44004
Dan H
Job Details: 07/01/2022
"Customer complaint that unit stopped working again, found element shorted and thermal fuse open, installed new element and thermal fuse, op test good ; used 1 279838 (Element) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/01/2022
Installed valve. Cycled ice maker. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland, OH 44135
Angel
Job Details: 07/01/2022
Cc that unit will not power on and display is not working. Verified the junction box on bottom of unit to check for power and found one of the wires loose turned off power to unit reconnected the wires with the wire nuts and added electrical tape to keep in place the wires. Tested unit opt test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Angel
Job Details: 07/01/2022
Replaced console and opt test was no good it would not turn on had to install old one again since it was working reordering ui office to reschedule part out of stock.; ordrng 1 W11428561 (Console)
We serviced a
KITCHENAID RANGE
Model KOSE500ESS05
Near University Heights, OH 44118
Joe O
Job Details: 07/01/2022
"Installed harness, convect fan, and control. Tested. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKWBBB
Near Cleveland Heights, OH 44118
Joe O
Job Details: 07/01/2022
"Cc: not cooling freezerFound temps in freezer at 43 ff at 42. Freezer evap fan not running. Pulled evap cover. Found partial frost pattern on freezer evap. 1st coil has frost. Over frosting on ff evap. Needs compressor and drierCustomer does not want to repair at this time; ordrng 1 WR87X10170 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFGS3025LSE
Near Lakewood, OH 44107
Marie V
Job Details: 07/01/2022
"Cc that the oven is not heating. Confirmed, found weak ignitor. Replaced from T/S, preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bedford, OH 44146
Manny
Job Details: 07/01/2022
"Cc that unit is not leveled and the light cover looks stupid, leveled unit and replaced light cover, washer dispenser was received instead of the light lens sent. Opt test ok
We serviced a
FRIGIDAIRE RANGE
Model LFSS2612TF0
Near Lakewood, OH 44107
Marie V
Job Details: 07/01/2022
"Cc that the unit is leaking. Turned water off and still leaking. Found drain tube clogged. Cleared all out, poured water. Is clear. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Cleveland, OH 44119
Corina B
Job Details: 07/01/2022
Replaced the ui. Ran a calibration. Brought core back for return. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Aurora, OH 44202
Brian M
Job Details: 07/01/2022
Cc doors dont close like his old one Doors closing properly
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Maple Heights, OH 44137
Joe O
Job Details: 07/01/2022
"Installed control. Found unit still not powering on. Spoke with BJ, found ui is receiving 5vdc but will not power on. Needs ui; ordrng 1 W10682013 (console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near Bedford Heights, OH 44146
Manny
Job Details: 07/01/2022
"Cc fz not sealing, verified and noticed the fz gasket coming of try to reinstall gasket and liner is too far apart from door, unit will need a fz door, maintenance guy doesnt have the pop but stated that his boss have it he reached out to his boss and he stated that he would email it to us today, I told him if we dont receive it by the end of business today hell be charged for the service trip. Spoke to AP to let her know.; ordrng 1 LW10718980 (dor-fip) and 1 W11178521 (nameplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Marie V
Job Details: 07/01/2022
"Cc that the lights on unit wasnt working and know they are. Verify all lights, no light that looked dim. Verify UI under deli door, no corrosion. Couldnt duplicate issue. Cust will keep light. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Aurora, OH 44202
Joe O
Job Details: 07/01/2022
"Cc: freezing items in ff section! Not making ice, shelf brokenFound customer has items directly in front of venting, advised customer can cause mis directed air flow, and items in front of venting have a high chance of freezing. Also advised customer top shelf should be able to fit a gallon of milk. Found ice maker in the off position and ice bin in incorrectly not allowing bail arm to drop. Cycled ice maker. Ice maker cycling and filling. Advised customer extended warrantys do not cover shelving. Needs deli rail centerCustomer to install; ordrng 1 WPW10326469 (rail-centr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Warrensville Heights, OH 44128
Manny
Job Details: 07/01/2022
"Steamed evap(25 min) Replaced control and thermistor, ran step 3 on diagnostics to verify defrost operation, unit is defrosting, opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Parma, OH 44129
Marie V
Job Details: 07/01/2022
"Cc that the unit is leaking. Turned water off and still leaking. Found drain tube clogged. Cleared all out, poured water. Is clear. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Avon Lake, OH 44012
Angel
Job Details: 07/01/2022
Replaced evaporator cover and steamed out all ice also replaced main control board and ui which have a updated software. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Wellington, OH 44090
David R
Job Details: 07/01/2022
"Cc unit not giving ice. Found ice was stuck in container or allowing arm to move and rotate ice, let customer know to every so often clean bin out to prevent this problem. Cleared ice, tested, good, cubed and crushed good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44120
Manny
Job Details: 07/01/2022
"Cc unit not washing, stated that the unit never fills. Found drain hose on the floor elevated drain hose to sink and ran test cycle, no issues ran normal cycle got clothes soaked then switch to drain and spin, opt test ok"