We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44105
David R
Job Details:
10/20/2022
"Replaced control, capacitor and actuator. Ran test diagnostics and calibration. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Cleveland, OH 44102
Angel
Job Details:
10/20/2022
Cc that food is still freezing food but only about 2 to 3 times a week. Took temperatures and freezer was at 8* and ff section was at 40* and they have the temperature set at 42*. Noticed that the damper was closed but could still feel cold air coming through took apart damper assemble and found that the damper has a return on bottom letting cold air to still com in even if the damper is closed. Called BJ and stated lets adjust damper and try to insulate it better around it and see if that fixes the issue. Explained to customer what I did and I let him know if anything to give us a call. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Brecksville, OH 44141
David R
Job Details:
10/20/2022
"Replaced valve inlet. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS3
Near Brecksville, OH 44141
David R
Job Details:
10/20/2022
"Replaced drain pump. Hoses are not needed. Ran diagnostics and regular cycle. Good. Op Test Ok ; O-emld tckt"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HB07
Near Lakewood, OH 44107
Angel
Job Details:
10/20/2022
Cc that unit had a spd2 error code and her fan would not turn off. Verified and its not an error code its the speed of the fan she has spd1 spd2 and off and it was set to spd2 explained to customer tested out unit to make sure it was heating and running properly and it was. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Streetsboro, OH 44241
Brian M
Job Details:
10/20/2022
Cc unit wasnt sealing Customer fixed issue prior to visit Advised on freezer product placement
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Aurora, OH 44202
Brian M
Job Details:
10/20/2022
Cc unit shelves do not fit Cx showed pop took pic Whirlpool verified popLooks like the front portion of fridge is sunken in shelves hardly hit the liner Called whirlpool not repairable
We serviced a
WHIRLPOOL DRYER
Model WED8800YC1
Near Gates Mills, OH 44040
Joe O
Job Details:
10/20/2022
Installed door switch. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Fairview Park, OH 44126
Manny
Job Details:
10/20/2022
"Cc unit still no making ice, confirmed and no ice in tray, ran harvest test and did not finish unit gets stuck on step 3 of the test and per tech sheet motor or switch bad, spoke to bj he agreed, ordering icemaker, and switch.; ordrng 1 W10873791 (icemaker) and 1 W10646076 (wire-jumpr) and 1 W10918003 (switch-rkr)"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Lakewood, OH 44107
Marie V
Job Details:
10/20/2022
"Cc that the lock would not unlock he got the door open and now it wont lock. Rand ist found error code F5E1 lid switch fault. Try to run auto test. Failed verify both valve , cold was close, opened back up it worked. Tilted unit, no leaks of oil. Advice cust only needs is latch. He will replace.; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44111
Marie V
Job Details:
10/20/2022
Replaced control board. Ran auto test. Pass found a piece of shipping bold was still on unit. Removed it. . Stared a cycle. Op test okNo core for return.
We serviced a
HOT POINT FREEZER
Model HHM7SMWW
Near Cleveland, OH 44111
Marie V
Job Details:
10/20/2022
Cc that the freezer is not working. Confirmed. Used piercing valve. Found compressor is not working properly. The compressor is not available for this job. Cant be repaired Op test ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB30T8CSA
Near Chagrin Falls, OH 44022
Jason N
Job Details:
10/20/2022
"Cc unit oven door locked after self cleanCustomer stated while trying to do a self clean the door locks but did not actually lock and displayed f8. The turned the breaker off at that point. Found the door was unlocked, customer stated her son opened it. Turned breaker on. The cooling fan is continually running on high, this is running though the door lock assembly. Unit needs door lock assembly replaced. Customer also stated the lower oven does not preheat to temp. Ran bake test on lower oven, found bake element not working. Tested heater element for continuity, good at 19.6 ohms. Unit needs lower oven relay board. ; ordrng 1 318022001 (Relay board) and 1 318095956 (Motor lock)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Shaker Heights, OH 44122
Joe O
Job Details:
10/20/2022
Installed dryer repair kit. Found large amounts of lint inside unit. Ran test cycle. Advised customer to have venting cleaned. Op test ok
We serviced a
KENMORE WASHER
Model 110.22891
Near Lakewood, OH 44107
Manny
Job Details:
10/20/2022
"Cc unit not spinning, verified and unit needs lid switch, ordering lid switch, ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Painesville, OH 44077
Dan H
Job Details:
10/20/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 38 degrees, pantry drawer temperature at 41 degrees, freezer section temperature at 3 degrees, fresh food section thermistor reading 42 degrees, freezer section thermistor reading -2 degrees, compressor and condenser fan are running, evaporator fans are running, unable to duplicate the problem , unit is operating as designed ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mayfield Heights, OH 44124
Dan H
Job Details:
10/20/2022
"Customer complaint of clicking noise, ran high speed spin and heavy agitate in manual test cycle, customer stated it only happens during rinse cycle, ran rinse and spin cycle, no unusual noises heard, unit is still operating as designed"
We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Cleveland Heights, OH 44118
Joe O
Job Details:
10/20/2022
Installed thermal fuse. Ran test cycle. Op test ok
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Pepper Pike, OH 44124
Manny
Job Details:
10/20/2022
"Unit have major frame damage, calling techline to report damage(1:40 to) spoke to Rick, reported the damage and customer stated that the carpet was also damaged let Rick know and he noted it on his files, send him pictures of the damage , he said tha looks like the unit was drop. Send unit for review for replacement. saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland Heights, OH 44121
Manny
Job Details:
10/20/2022
"Cc unit didnt finish cycles, ran diagnostics and no codes found, ran test cycle and when unit started spinning started shaking a lot, unit is on a wooden pallet and shakes a lot when spinning, let customer know that the unit will shake and stop the cycle if its off balance, leveled unit and let customer know that if this happens again they need to set the unit on the floor or something solid that wont cause unit to shake. Unit is working as designed, opt test ok"
We serviced a
GE OTR MICROWAVE
Model Pvm1870sm3ss
Near Parma, OH 44130
Gabriel P
Job Details:
10/20/2022
Found fuse good and control getting 120 voltage but is not responding need control but is discontinued opt test ok
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2427DS01
Near Chardon, OH 44024
Brian M
Job Details:
10/20/2022
Installed ui OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details:
10/20/2022
Cc wire cover come off deli drawerReinstalled pantry harness cover. Op test good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Strongsville, OH 44136
Gabriel P
Job Details:
10/20/2022
"Found error code F6E4 control and ui lost communication need both parts,customer will call whirlpool for help ; ordrng 1 W11261167 (Control) and 1 W11297728 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model Wed9400sw2
Near Waite Hill, OH 44094
Brian M
Job Details:
10/20/2022
Cc of noise Found idler damaged Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lakewood, OH 44107
Angel
Job Details:
10/20/2022
Cc that unit will start but shut off and than it will repeat the same issue again. Tested unit and it shuts off when agitating and than turns back on an keeps repeating issue. Tested on a spin and it will not do it in a spin only when agitating. Checked outlet and it was good tested on another outlet and did the same thing made sure that unit was not loosing power from the board and it was maintaining the voltage it wasnt dropping. Called BJ explained issue to him and he had me check windings on motor and they were good we decided to try the run Capacitor but same issue BJ and I agreed on replacing control board.; ordrng 1 W11603811 (Control board) and 1 W11448788 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX03
Near Solon, OH 44139
Jason N
Job Details:
10/20/2022
"Cc unit power flickering on and off then deadAble to power unit on, found relays clicking on and off on control board. Unit then runs for several minutes and then starts again. Unit needs control board. ; ordrng 1 W10802701 (Control board)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44108
Joe O
Job Details:
10/20/2022
Installed latch and strike. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS4
Near Cleveland, OH 44135
Marie V
Job Details:
10/20/2022
"Verify sensor, it shows the same as old sensor. Called techline , told me that the diagram can be backwards, where 1 is 4 and 4 is 1. The issue is the interlocks. Change estimate and gave estimate for interlocks. Replaced from T/S. Op test ok brought new part for return. It was never used. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
10/20/2022
Need burner and switch ordering ; ordrng 1 W10857622 (Switch front right) and 1 W11517959 (Front right)
We serviced a
WHIRLPOOL RANGE
Model WFE715H0ES0
Near Seven Hills, OH 44131
Corina B
Job Details:
10/20/2022
"CC that there was smoke coming out of the right side of the oven. Confirmed. Found the bake element, open. Will need a new bake element. Called t/l Leon ; ordrng 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Cleveland, OH 44109
Corina B
Job Details:
10/20/2022
"Recovered refrigerant, replaced drier, tested with nitrogen no leaks. pulled 28vac w/ pump, watched, good, charged 47 grams r600, unit cooling, pressures good, op test ok ; used 1 W10896689, 2 L13000619, and 2 WPW10143759 (DRIER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Bay Village, OH 44140
Angel
Job Details:
10/20/2022
"Cc that unit is not powering on at all and checked the breaker and they were on. Verified power to unit and it had 120vac also checked power at control and had 120vac as well tried resetting unit and it turns on but shutdown after couple of seconds and it wont turn back on. Unit will need switch assembly with control and latch. Customer stated he will look into getting a new unit.; ordrng 1 5304517594 (Control board) and 1 5304516818 (Latch) and 1 5304517587 (Switch assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ05
Near Wickliffe, OH 44092
Brian M
Job Details:
10/20/2022
Cc no ice Inspected hinge wires all are in contact no issue with wiring Icemaker can not find home position Needs icemaker ; ordrng 1 W10873791 (icemaker)
We serviced a
WHIRLPOOL PEDESTAL 15''
Model WFP2715HC0
Near Bedford Heights, OH 44146
Jason N
Job Details:
10/20/2022
"Cc unit not closing all the way, hitting the bottom of the washerCustomer showed popFound left side of pedestal contacting bottom of washer. Washer is actually mounted too far out on the left side. Loosened front mount screws, pushed back and evened up washer on pedestal. Pedestal now closing up all the way on both sides. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Willoughby Hills, OH 44092
Joe O
Job Details:
10/20/2022
Cc: screeching noiseFound rollers worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Maple Heights, OH 44137
Manny
Job Details:
10/20/2022
"Cc unit not starting, confirmed and pts relay no working, replaced PTS relay with Surplus TS#WPW10446920, opt test ok; ordrng 1 WPW10446920 (switch-pts)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, OH 44127
Manny
Job Details:
10/20/2022
"Replaced all parts ordered, ran diagnostics and calibration, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44109
Corina B
Job Details:
10/20/2022
CC that the unit is not cooling. Confirmed. Ran diag defrost sensor is open. Steamed out the evaporator. Found the wire to the heater backed out. Reattached the wire. Heater turned on. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS05
Near Brecksville, OH 44141
David R
Job Details:
10/20/2022
"Cc bottom drawer in FF would freeze items. Took temp, normal around 37/38*. Found the temp setting for bottom drawer came misaligned. So letting cold air in all the time. Corrected. Tape on half hole to allow less airflow to drawer. Also adjusted temp settings to bring it up temp. Unit is good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Brecksville, OH 44141
David R
Job Details:
10/20/2022
"Replaced all 12 LED lights. Good, SVC only."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Lorain, OH 44052
Angel
Job Details:
10/20/2022
Cc that dryer came apart. Verified and the clip and screw that hold the corner were not on found them on the i side of dryer reinstalled all parts. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Parma Heights, OH 44130
Jason N
Job Details:
10/20/2022
"Cc unit not drying clothes, not heating Ran dryer op test, good heat and tumble. Checked airflow at vent outlet, vent run is long and barely any air coming from outlet. Venting is restricted. Advised customer they will need to call a vent service company to clean/inspect venting. Unit is working as designed."
We serviced a
WHITE-WSTINGHSE REFRIGERATOR
Model RT179LCD0
Near Wickliffe, OH 44092
Joe O
Job Details:
10/20/2022
Recovered r12. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF-CNA
Near Fairport Harbor, OH 44077
Joe O
Job Details:
10/20/2022
"Cc: not coolingFound dispenser ui lit up. Insides has no lights, inner ui not functioning. Found unit is not receiving proper power through cabinet to door harness. Getting proper voltage at control. Needs cabinet harness(not serviced). Saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near South Euclid, OH 44121
Corina B
Job Details:
10/20/2022
"CC that the ice maker is not working. Confirmed. Found the wires to the door are pinched. Will need a new door. Advised cust to call whirlpool to see if they will cover the part. ; ordrng 1 LW11202405 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Solon, OH 44139
Jason N
Job Details:
10/20/2022
"Cc unit frosting in freezer sectionCustomer stated they recently noticed the freezer door was not closing all the way due to product interference. They thought they defrosted the freezer fully but the frost came back. Found gap on upper right side of freezer door gasket, ice causing door not to close all the way. Steamed out freezer section and wiped rails clear. Door sliding in and out properly, and pulling in tight on close. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Grafton, OH 44044
David R
Job Details:
10/20/2022
"Replaced controls, drain pump, pads. Tested. Good. Unit is running as designed. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Cleveland, OH 44104
Marie V
Job Details:
10/20/2022
"Cc that the light is n9t working. Is the panel light. Explain cust that we will need new work order , so we can get the parts. U it needs chute. ; ordrng 1 WP13005705 (Chute)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Fairview Park, OH 44126
Marie V
Job Details:
10/20/2022
Cc that the unit will not start the cycle. It just stays sensing or counting down time but does not works. Confirmed. Found belt broken. Replaced from surplus T/S. Tested unit. Op test ok; used 1 661570V (Belt) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, OH 44055
Angel
Job Details:
10/20/2022
Replaced control board like tech line stated last time I called ran a calibration and tested unit and heard the slider slipping at the spin when it was stopping so I replaced slider as well tested unit again. Opt test ok.; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details:
10/20/2022
"Unit not in the maintenance shop, spoke to Matt and hes calling maintenance guy to get the unit to the shop, tested unit and not letting me in diagnostics, unit needs control, replaced control ran test op test ok"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS00
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
10/20/2022
"Needs two ignitor ordering ; ordrng 2 12400035 (Ignitor)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
10/20/2022
Notice start device not starting compressor replace a test start device but compressor turn off after 2 minutes check amp 8.5 need compressor but is out of stock order and requesting two for training purposes and 3 job count ; ordrng 1 W11635510 (Compressor) and 1 W11109499 (Dye filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Eastlake, OH 44095
Dan H
Job Details:
10/20/2022
"Customer complaint that unit is not cooling, unit is outside on a boat dock, freezer section temperature at-23 degrees, fresh food section temperature at 38 degrees , found evaporator frozen solid, heater is good, 120 vac from control, found thermal fuse in harness open, unit needs new harness, customer is not here and will reach out to office to continue with repair; ordrng 1 W11502499 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby, OH 44094
Dan H
Job Details:
10/20/2022
"Customer complaint that unit goes off balance and makes a banging noise, suspension is good, unit is leaning to the right, leveled unit, ran high speed spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
KENMORE WALL OVEN
Model 790.30522801
Near Mentor, OH 44060
Dan H
Job Details:
10/20/2022
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG RANGE
Model CRG8200AAW
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details:
10/20/2022
"Customer complaint that oven is not heating, confirmed, no power to igniter, burner knobs are all broken, unit needs new oven control and burner knobs, parts are no longer available ; ordrng 1 7404P096-60 (Oven control) and 4 7733P098-60 (Knobs)s"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Mentor, OH 44060
Dan H
Job Details:
10/20/2022
"Customer complaint that oven is not heating, confirmed, found igniter not arcing, reset control, oven burner lit, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details:
10/20/2022
Replaced latch opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Geneva, OH 44041
Joe O
Job Details:
10/20/2022
"Cc: not dissolving detergent, not washingFound error codes f4e3(wash motor not running) f5e1(door stuck open) f7e1(no heat). Ran diagnostics test cycle, found unit not washing. Found sump receiving proper power. Needs sump assembly Customer does not want to repair at this time; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Novelty, OH 44072
Jason N
Job Details:
10/20/2022
"Cc unit code f8e4Ran diagnostics, verified code f8e4 for overflow. Checked drip tray, no water in drip tray at this time. Ran wash cycle for 15 minutes. Did not see any signs of leaking into drip tray. Noticed unit was not level in cabinet space. Raised right side up using leveling foot. Continues wash test for several more minutes, still no leaks found. Could not duplicate overflow/leak issue at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW00
Near Eastlake, OH 44095
Brian M
Job Details:
10/20/2022
Recovered refrigerant pressure tested with nitro found leak in evap Installed evap Pressure tested with nitro again 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.16oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Advised it may take 72 hours to cool
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Highland Heights, OH 44143
Corina B
Job Details:
10/20/2022
"CC that the ice maker clumps together and there are sheets of ice. Called t/l Butch To replace the ui, the ui controls, the ice maker and fill has updated software. Cust is thinking about the repair ; ordrng 1 W11533213 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Angel
Job Details:
10/20/2022
Cc that unit is not agitating properly. Ran diagnostics and no error codes ran a agitation in diagnostics and it was good ran a spin and found hub was stripped unit will need hub. Explained to the customer the pricing and asked if we can sell him the part and he will install it. Called BJ to ask him if I was allowed to sell him the part and stated yes. Customer will install part. Charged service call and part only.; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Wellington, OH 44090
David R
Job Details:
10/20/2022
"Cc hug flames in broil, first time using it. Confirmed large flames. Couldnt check to see if orfice was switched over for propane. Ordering conversion kit and burner, ignitor. ; ordrng 1 WPW10333842 (Broil electrode) and 1 W10439242 (Burner) and 1 W11087486 (Conversion kit bake/broil)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Avon, OH 44011
Gabriel P
Job Details:
10/20/2022
Replace parts opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Dan H
Job Details:
10/20/2022
"Unit already has updated heater, no needs to replace"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Mentor, OH 44060
Dan H
Job Details:
10/20/2022
"Customer complaint that unit is giving error code, ran diagnostics found f6e1(communication error) error code, unit passed user interface test, unit needs new control, customer does not want repair ; ordrng 1 W11388040 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW3
Near Gates Mills, OH 44040
Corina B
Job Details:
10/19/2022
"CC that the unit is loud when it spinning. Confirmed found the bearings are worn. Will need new bearings and rps sensor. Did advised once taking the washer a part the basket maybe needed. Due to it being seized to the shaft. The basket is no long available. ; ordrng 1 W10435302 (Bearing) and 1 WPW10178988 (Rps sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWC
Near Shaker Heights, OH 44122
Corina B
Job Details:
10/19/2022
"CCthat the unit is not cooling and is leaking. Confirmed. Top of freezer 23* bottom 0*. Found the drain hole blocked with ice, steamed out the notdrain hole. Found the top of the freezer having frost on the back wall. Checked the evaporator good frost pattern.. will need a thermostat. ; ordrng 1 5304513033 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Ridgeville, OH 44039
David R
Job Details:
10/19/2022
"Same issues as before. Cc unit building up ICE On FF evap, there cleared it off with a hairdryer. Ice starting to build back and evap drip pan is warped ( took pics). Tested thermistor. Out of range, unit not defrosting. With need fan with harness and drip pan. Gave estimate to customer. Customer did not pay svc. Said they want to call whirlpool. **Already replaced main control twice, UI, SP from whirlpool, fan with harness 2 times. *** 2 job count to steam ice ; ordrng 1 W11087438 (Fan with harness) and 1 W11457241 (Pan drip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW00
Near Andover, OH 44003
Brian M
Job Details:
10/19/2022
Cc freezer door wont close and cooling stopped Found door not able to shut due to left rail placement screw backed out and not allowing door to close Found evap fan frosted over Steamed fan area Advised to let cool for 24 hours OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Painesville, OH 44077
Jason N
Job Details:
10/19/2022
"Cc unit not cooling in ff section and ice buildup under deli drawerCustomer stated they had a repair company out just around 30 days ago to fix frost issue with ff evaporator. Ff section hasnt really cooled properly since, and then they noticed water and ice buildup under deli drawer. Cleared water and ice from ff bottom. Pulled ff evaporator cover, found evaporator thermistor just hanging. Attached thermistor to evaporator suction line. Evaporator drain iced over. Steamed out drain, good flow through. Op test good."
We serviced a
GE REFRIGERATOR
Model HTM18GCSBRSA
Near Lakewood, OH 44107
Manny
Job Details:
10/19/2022
"Cc unit not cooling properly, verified and temps were ok, open fz and noticed the its over packed, and door no closing all the way unless is pushed hard, advise customer to rearrange fz and to allow 24 hours for temps to equalize, unit is working as designed, opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, OH 44146
Manny
Job Details:
10/19/2022
Replaced control opt test ok took core for return.
We serviced a
KENMORE DRYER
Model 110.965851
Near Solon, OH 44139
Manny
Job Details:
10/19/2022
"Cc unit not tumbling, verified and unit wont tumble, found belt broken, replaced using TS# 4392065, opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lorain, OH 44053
Angel
Job Details:
10/19/2022
Cc that door would mot shut. Verified and catch was broken replaced with new one. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Madison, OH 44057
Dan H
Job Details:
10/19/2022
"New element was recieved broken(see pic), reordering element ; ordrng 1 W10779716 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Ashtabula, OH 44004
Joe O
Job Details:
10/19/2022
Installed damper. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Westlake, OH 44145
Gabriel P
Job Details:
10/19/2022
"Replace pulley and belt and shield,and shifter,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Westlake, OH 44145
Gabriel P
Job Details:
10/19/2022
Found ice bin came out of place correct issue opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Painesville, OH 44077
Dan H
Job Details:
10/19/2022
"Customer complaint of squealing noise, ran high speed spin and heavy agitate, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Chardon, OH 44024
Jason N
Job Details:
10/19/2022
"Cc unit will not power on.Checked power to unit, found black L wire and terminal block melted and burnt. Replaced terminal block and power cord using truck stock parts. Ran dryer op test, unit powered on, good heat and tumble. Op test good. ; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG stacked w/d
Model MHW6630HW3
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details:
10/19/2022
"Customer complaint that unit is not spinning, found spin turned off, turned on, unit spun, unit is operating as designed, control was not needed"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Mentor, OH 44060
Dan H
Job Details:
10/19/2022
"Customer complaint of f9e1(long drain) error code, found broken wire to drain pump , repaired wire, op test good"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Elyria, OH 44035
Angel
Job Details:
10/19/2022
Cc that dryer does not have the legs installed and dryer keeps saying that there a vent issue. Verified the vent on back and it was completely squished fixed the cent and recommended customer to replace vent with a semi rigid or a rigid vent because the plastic vent he has are fire hazard customer stated that he will get it changed out and installed the legs for him as well. Tested unit opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near Lorain, OH 44052
Angel
Job Details:
10/19/2022
"Cc that ice maker stopped working. Verified and it stopped midway tried cycling and nothing checked power and was showing no voltage checked on harness from cabinet and it had voltage so i changed ice maker but nothing same thing called BJ and we did some checks and he asked me too replace ice maker harness so i replaced it and nothing so we checked voltage on control board and it was not supplying the voltage unit will need control board replaced. BJ said not charge for icemaker and use the money to order control board. Ordering part. ; ordrng 1 WPW10312695 (Control board), used 1 W10882923 (ICE MAKER ASSY), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WS02
Near Chagrin Falls, OH 44022
Manny
Job Details:
10/19/2022
"Cc that unit is doing the same thing, noticed frame is bent in on the top of the cavity, and door makes contact at the bottom but not at the top since frame is bent, spoke to BJ he advise not to replace the door as they would be having the same issue. Informed customer that we wont be able to proceed as the frame is bent and its a non serviceable part. Took new parts for return."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW4
Near Berea, OH 44017
David R
Job Details:
10/19/2022
Cc unit not getting water or ice out dispenser. Can hear valve activating. Found customer has saddle valve. Some minerals could of got caught up. Twisted open and closed. Tried water dispenser. Good. Water coming out. Good. Icemaker called for water. Good. Advised to replace with quarter turn valve. Op Test Ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44102
David R
Job Details:
10/19/2022
"Replaced main control, evap harness and evap fan motor. Tested, good. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Diamond, OH 44412
Brian M
Job Details:
10/19/2022
Installed seal and blower wheel Ran for 15 min OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details:
10/19/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP pointer. Ran test cycle, checked for leaks. Op test good."
We serviced a
WHIRLPOOL DRYER
Model Wed8200yw0
Near Pepper Pike, OH 44124
Manny
Job Details:
10/19/2022
"Cc husband replaced parts and unit not working verified and belt is too small try using the belt from the repair kit but too small spoke to bj he gave me the correct belt number, ordering belt; ordrng 1 WP8547157 (belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Mentor, OH 44060
Dan H
Job Details:
10/19/2022
"Installed new valves and dose pump, op test no good , called whirlpool techline spoke to Chris, suggested replacing the dispenser again but to request that the part come out of Plainfield, found hoses not installed in correct spots, corrected hoses, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Angel
Job Details:
10/19/2022
"Cc that unit was making a loud sound and it would not spin only drain. Tested unit in diagnostics and found that the hub was stripped unit will need hub replaced. Tried replacing hub but wash plate would not come out at all tried penetrating oil, steam hitting the sides and nothing. Explained to customer the only way would be breaking the wash plate off but she said to leave as is"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland, OH 44109
David R
Job Details:
10/19/2022
"Replaced icemaker, fascia heater, cover, ice box assembly. Good. Ran test 36 for icemaker fan, good. Ran test 59 and 45. Good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Cleveland, OH 44109
Corina B
Job Details:
10/19/2022
"Replaced the springs. Ran a calibration. Started a cycle with clothes. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 W10404050 (LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ01
Near Westlake, OH 44145
Gabriel P
Job Details:
10/19/2022
Replace filter housing and seal also steam seal opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D4MDM01
Near Solon, OH 44139
Marie V
Job Details:
10/19/2022
"Replaced control and lights , 7n8t had a leak at the water line, corrected issue, . Op test ok"
