Service History 261 | Freds Appliance

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Kirtland, Ohio 44094

Brian M

Job Details: 05/01/2025

Installed element ran test bake op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HW09

Near Euclid, Ohio 44123

Brian M

Job Details: 05/01/2025

"Cx no power Found fuse open used jumper to verify issue ran several times Installed fuse Op test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Cleveland, Ohio 44108

Brian M

Job Details: 05/01/2025

Cx no water Found filter head damaged due to filter needs filter and filter head ; ordrng 1 W11162042 (housing) and 1 EDR1RXD1 (water filter)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402EPA02

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 05/01/2025

Freezer evap has ice all on cap tube nowSpoke to whirlpool suspected restriction in evapRecommend sealed system repair and to replace thermistor again because its not in proper range Sr7741411183; ordrng 1 W10915406 (evaporator) and 1 WPW10143759 (Drier) and 1 W11661569 (Thermistor)

We serviced a

GE COOKTOP ELE

Model ZHU36RSTSS

Near Highland Heights, Ohio 44143

Bill

Job Details: 05/01/2025

"Cc unit not coming on, confirmed cc. Checked power 240 volt getting to unit, found the Wi-Fi button was responsive. Went to the breaker, shut off for a couple of min, turned back on and tested unit. Unit was fully responsive, unit operating as intended. Could not locate sticker with model and serial number. Had customer reach out to SnowBros and get model and serial number."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS11

Near Highland Heights, Ohio 44143

Manny

Job Details: 05/01/2025

"Replaced door, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, Ohio 44105

Angel

Job Details: 05/01/2025

Cc that unit is banging and not spinning clothes out properly. Verified and found gear case leaking oil and unit is not leveled properly. Ordering parts needed.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W10752283 (Washplate) and 1 W10528947 (Hub)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Euclid, Ohio 44117

Angel

Job Details: 05/01/2025

Customer couldnt find receipt. He stated he will go to home depot to see if he can get a receipt.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS6

Near Cleveland Heights, Ohio 44118

Braxton D

Job Details: 05/01/2025

Manifold assembly not at clients house. Need to reschedule for when the part arrives. ; ordrng 1 W11510000 (Manifold assembly)

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCE97US0KB01

Near Solon, Ohio 44139

Braxton D

Job Details: 05/01/2025

User interface came unclipped from the bottom of the glass. The spring clips that hold the radiant element on the top right are bent. Need new spring clips. Clipped user interface in place but some of the springs popped off. Buttons seem to work intermittently. Ordering new UI. ; ordrng 2 WPW10225448 (Element spring)s and 1 W11558671 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near North Ridgeville, Ohio 44039

David R

Job Details: 05/01/2025

"Cc unit not dispensing ice. Had to steam all ice and frost build up to get icemaker bin out. Ice door flap is good. Found the ice bin that customer bought, the teeth inside bent up and causing ice bin to not fully rotate. Customer is buying their own ice bin. Charging labor for defrosting ice and SVC. Unit is good, Op Test Ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Olmsted Township, Ohio 44138

David R

Job Details: 05/01/2025

"Cc clean washer cycle not working, can start cycle and hear valve but no water. Went through diagnostics, no error codes. Cold water is good. Hot water not coming in. Found hot water not going through hose, Flood Safe hose. Customer is going to go buy and find another hose himself. Latch strike was chipped, replaced from t/s. Unit is good, customer replacing hose. Op Test Ok. ; used 1 W11457841 (STRIKE) from stock"

We serviced a

MAYTAG DRYER

Model WGD5010LW3

Near Maple Heights, Ohio 44137

David R

Job Details: 05/01/2025

Cc no heat. Found ignitor will come on for 10-15 seconds and then turn off. Went outside. Clogged up vent at end. Cleared. Airflow is good. Unit heat is cycling 50 seconds to 1 minute. Good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 05/01/2025

See BD pvr for job details ; saved tckt

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Painesville, Ohio 44077

Jason N

Job Details: 05/01/2025

"Cc loads are wet the end of the cycleRan diagnostics, no codes stored. Ran test cycle, all functions passed. Customer stated the normal cycle hes using are the problem cycles, and he has to run a Drain and Soin. Cycle to spin out loads. Found spin speed set to OFF on both Normal and Bulky cycles. Reset spin speeds and saved. Ran additional cycle w/load. Load spun out properly. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ2

Near Mentor, Ohio 44060

Jason N

Job Details: 05/01/2025

Installed Ui board and console. Button functionality and display test good. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HBS00

Near Willoughby, Ohio 44094

Jason N

Job Details: 05/01/2025

"Ran test 4 to home 3way valve. Recovered refrigerant. Installed compressor, FF evaporator and filter drier. Pressure checked system with 200psi of nitrogen. No leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.75oz of r134a. Low side stable at 12psi cooling the FF section. Advised customer to let unit run for 24 hrs before restocking. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHAXVS00

Near South Euclid, Ohio 44121

Jason N

Job Details: 05/01/2025

Installed filter housing. Turned water supply back on. No leaks. Ran dispenser test. All functions passed. Op test good.

We serviced a

LG REFRIGERATOR

Model LFX28968ST

Near Cleveland, Ohio 44124

Jason N

Job Details: 05/01/2025

"Cc unit not cooling in both sectionsFound both sections at approx room temperature. Compressor is running. Checked main control diagnostic LED. Found LED is blinking 6 times for current trip, over current error or cycle error. Power cycled unit, same result. Compressor will need replaced. This model requires compressor and software update jig. Customer declined repair."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 05/01/2025

Installed hinge op test ok

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Independence, Ohio 44131

David R

Job Details: 05/01/2025

"Cc unit taking long to heat, has had 2 other companies out and still not heating properly. Customer mentioned last company he had put, pulled a lot of lint of out vent. Vent goes from back of dryer and ends up under the back deck. I would guess 15-20 ft long run. Back of dryer vent is clear. Vent outside under deck is not blowing any air. Lint is trapped in vent. Customer will need an actual vent cleaning company to clean everything out. Unit itself is good. SVC only. Customer to hire a vent cleaning company."

We serviced a

LG REFRIGERATOR

Model LFXS29766S/00

Near Seven Hills, Ohio 44131

David R

Job Details: 05/01/2025

"Cc unit leaking. Unit unplugged, already pulled out, took pics of damage to floor. Turned water back on, found hair line crack in water valve. Causing water to leak, fill up condenser tray and leak over. As of now, have estimate. Customer going to buy and replace the valve themselves. No return. ; ordrng 1 AJU72992610 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Strongsville, Ohio 44136

David R

Job Details: 05/01/2025

"Cc of draining noise. Followed Technical Service Pointer #: W11766193 , S Code: S153EB cover parts and labor. Replaced control from t/s. Blew through pressure hose. Ran test mode. All components working. Op Test Ok. ; used 1 W11603810 (CONTROL w/CORECORECORE) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Lorain, Ohio 44052

Marie V

Job Details: 05/01/2025

"Cc unit not drying. Tested unit good temps found vent clogged, shoed cust, WILL NEED VENT CLEANED OUT REPLACED . Was able to clean bottom and the outside but the middle of the vent still clogged. No issues with unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Willoughby, Ohio 44094

Braxton D

Job Details: 05/01/2025

"Replaced control board and ran calibration. Ran test cycle, everything is working as it should."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Shaker Heights, Ohio 44122

Marie V

Job Details: 05/01/2025

"Cc Not draining water out/ Error code F8 E6-F9E1 . Ran diag found error code F9E1, F0E3 overload , F1E2 Motor Drive Module Over Voltage. Tilted unit and found rotor screw missing. Installed screw from T/S surplus. Tested drain pump from control board reading 20ohms , good wire harness and drain pump. Ran Calibration and auto test, working properly. Ran quick cycle. All good. Op test ok; used 1 W10636382 (Screw) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HB10

Near North Olmsted, Ohio 44070

Marie V

Job Details: 05/01/2025

"Replaced magnetron, unit failed, will need new mag, cap and transformer ; ordrng 1 W11737892 (Tranformer) and 1 WPW10574736 (Cap) and 1 W11256462 (Diode) and 1 W11737891 (Mag)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Westlake, Ohio 44145

Marie V

Job Details: 05/01/2025

"Replaced water valve and ice maker from T/S. Filled ice maker twice, no leaks. Unit is level. Op test ok; used 1 W11658802 (ICEMAKER) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Westlake, Ohio 44145

Marie V

Job Details: 05/01/2025

"Cc that unit will not unlock the door, confirmed issue, uni is unable to drain, found lower harness broken. Replaced part from T/S. Ran a drain and spin cycle. Cust stared new cycle op test ok.; used 1 W11643701 (WIRE HARNESS) from stock"

We serviced a

BOSCH DISHWASHER

Model SHP68T55UC/07

Near Strongsville, Ohio 44136

David R

Job Details: 05/01/2025

"Cc missing screws for hinge to keep in place, unbalanced, customer mentioned during holiday heavy items in unit, also people opening and closing as well. Found loose screws to hinges, unit pushed back. Customer had bigger screws since previous spots were stripped in place. Put new screws in. Ran unit. Leveled as well. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Berea, Ohio 44017

David R

Job Details: 05/01/2025

Cc questions overall use and cycles of unit. Went over cycle times. How hot/cold work when washing. Reset unit. Tested. All settings are good. Unit is good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Brooklyn, Ohio 44144

Angel

Job Details: 05/01/2025

Cc that unit is giving a error code and just draining continuously. Verified and found F3E1 pressure system fault. Checked pressure hose and it wasnt clogged. Ordering control board and harness.; ordrng 1 W11666463 (Harness) and 1 W11429620 (Control board)

We serviced a

KENMORE REFRIGERATOR

Model 401.41009010

Near Columbia Station, Ohio 44028

David R

Job Details: 05/01/2025

"Cc of display. Display faint glow on UI, can still change settings and get water but cannot see what it is doing. Display is going but settings work. Display ui, DA97-08424B , discontinued and no stock."

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Mayfield Heights, Ohio 44124

Jason N

Job Details: 05/01/2025

"Cc unit not powering on or intermittently will power off during cycleRan diagnostics, no codes stored. Ran wash cycle, confirmed after approximately a minute, unit powered down, no response. Checked power at j-box under unit. Found 0v. Pulled unit from cabinet space, power cord fell out of receptacle behind unit. Plugged back in and unit powered on. Continued wash cycle and observed, unit ran for 10 minutes. No further issues, power cord was loose in receptacle. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near North Olmsted, Ohio 44070

Angel

Job Details: 05/01/2025

"Cc that when they run towels they come out damped. Checked airflow and its perfect. Tested the unit in high, medium and low heat and they were all reaching there temps and clicking off as should. Recommended customer to make sure to run the dryer for a bit more than an hour for towels specially if there doing a heavy load. Unit working as designed could not duplicate any issues."

We serviced a

WHIRLPOOL WASHER

Model WFW4720RW0

Near Oberlin, Ohio 44074

David R

Job Details: 05/01/2025

"Cc unit not working. Found control lock on. Unlocked control lock, now turned off. Tested unit in normal mode. Good. Op Test Ok."

We serviced a

JENN-AIRE DISHWASHER

Model JDB8700AWS1

Near Chagrin Falls, Ohio 44022

Manny

Job Details: 04/30/2025

"Cc rack falling and leaking, verified and unit needs adjusters, and leaking from de door due to calcium buildup up, customer has hard water and dishwasher inlet looks brown due to hi iron in water. Ordering gaskets and adjusters; ordrng 1 W11177741 (gasket) and 2 WPW10546503 (adjuster)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Cleveland, Ohio 44111

Braxton D

Job Details: 04/30/2025

Replaced control board. Ran calibration. Ran test cycle. Everything is working like normal.

We serviced a

WHIRLPOOL WASHER

Model WTW8800YC1

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 04/30/2025

"Cc that unit leaks some water on ring hand side and door something is not right. confirmed issue, found hinge on door is broken. Will need new hinge. Also water entering bleach dispenser is too strong causing it to overfill and leak. Will need new hinge and water valve. ; ordrng 1 W10842413 (Hinge) and 1 W10853723 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 04/30/2025

"Replaced door Nd diffuser. Tested diffuser on diag, no noises. Used some petroleum jelly on door seal. And installed tag. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, Ohio 44135

Marie V

Job Details: 04/30/2025

"Cc that uni will not run , water on the tub. Confirmed issue. Found wire broken. Replaced harness from T/s. Tested unit, delete error codes. Op test ok; used 1 W11643701 (WIRE HARNESS) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Cleveland, Ohio 44111

Marie V

Job Details: 04/30/2025

"Cc that unit is not working properly and showed error on display. Confirmed issue, unit panel is acting up, changing cycles and blinking , ran diag found error code F0E1. Check connection on control board and control panel. Both good. Ordering panel and control b; ordrng 1 W11316623 (Panel) and 1 W11550649 (Control)"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Westlake, Ohio 44145

Marie V

Job Details: 04/30/2025

"Cc that the unit is not starting unless you push on the door. Left hand side. Confirmed issue, found switch has failed. Will need to be replaced. Cust will think about it. ; ordrng 2 W10211972 (Door switch)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RW00

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 04/30/2025

"Cc that unit had frost in freezer and water from dispenser just dripping out. Door is sealed properly now and doesnt have any frost, recommended to make sure door is properly closed and opened to avoid the frost. For the water issue I found that line was kinked causing the issue and recommended customer to replaced line with a copper or stainless steel braided line because the one they have is leaking from the fitting."

We serviced a

KENMORE WASHER

Model 11049962603

Near Avon Lake, Ohio 44012

Angel

Job Details: 04/30/2025

Replaced bellow opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG RANGE

Model MFGS6030RZ0

Near Lakewood, Ohio 44107

Angel

Job Details: 04/30/2025

Cc that he thinks fan for air fry is not running. Verified and explained to him that he has to let oven preheat for fan to start running and it will turn on and off during the cycle. Tested unit and Unit is working as designed opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Ridgeville, Ohio 44039

David R

Job Details: 04/30/2025

"Customer had video, small banging in back. Adjusted the back panel. Added an absorber pad from surplus. Zip tied the drain hose more. Ran test mode and high spin. All checks good. Op Test Ok ; used 1 W11197416 ( Absorber pad) from stock"

We serviced a

HOT POINT DRYER

Model HTX24GASK1WS

Near Berea, Ohio 44017

David R

Job Details: 04/30/2025

"Cc door and long dry times. Ran unit with vent off for 20 mins. Heat cycling on and off properly. Found door hinges have big gap, crushed receiver, ripped gasket. Advised to just have a new door assembly replaced. Gave estimate, customer paid svc, do not order parts. ; ordrng 1 WE10X26855 (Door assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW2

Near Berea, Ohio 44017

David R

Job Details: 04/30/2025

"Cc not draining. Found broken wire. Either from shipping or handling. Replaced harness from t/s. Tested. Good. Took pic of drain hose from sink. Op Test Ok. ; used 1 W11643701 (WIRE HARNESS) from stock"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Independence, Ohio 44131

David R

Job Details: 04/30/2025

"Replaced main control and motor, ran test mode. Good. Having customer monitor on Normal load with towels in, 3-4 towels. Let customer monitor, 45 mins later. Customer said it is still malfunctioning and not completing cycle. Leaving wet clothes. Drain and spin will work. Called TL. On phone over 40 mins. TL sending over to engineering for review. ; O-emld tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 04/30/2025

"Cc unit not filling with water and lower spray arm falling apartFound lower spray arm orbital ring is indeed falling apart. Orbital will need replaced. Ran wash cycle, no water entering unit, wash pump running. Checked power to inlet valve, from flat switch. Reading 74v on fill, pulled connector off and voltage increased to 119v. Checked resistance of inlet valve, reading high M ohms. Unit will need inlet valve replaced. Quoted customer repair cost. ; ordrng 1 5304517982 (Orbital sprayer) and 1 807047901 (Valve)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES1

Near Cleveland, Ohio 44106

Bill

Job Details: 04/30/2025

"Replaced L.R. Burner, and F.L. infinity switch. Tested opt test good."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS3

Near Euclid, Ohio 44132

Bill

Job Details: 04/30/2025

"Cc not heating, confirmed cc. Unit needs mag and transformer, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 W10754299 (Mag) and 1 W10836753 (Transformer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model JGB860SEJ6SS

Near Beachwood, Ohio 44122

Manny

Job Details: 04/30/2025

"Replaced burner and spreader, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS2

Near Cleveland Heights, Ohio 44121

Manny

Job Details: 04/30/2025

"Cc unit leaking from dispenser, verified and leaking rinse aid, noticed gasket and seal damage, ordering gasket seal dispenser and vent.; ordrng 1 W11412300 (Dispenser) and 1 W11414073 (Vent) and 1 W11545539 (Gasket) and 1 W11664713 (Seal) and 1 W11483553 (Tub gasket)"

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 04/30/2025

"Cc unit not starting, verified and belt broken and pulley damaged, replaced with TS, opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, Ohio 44105

Braxton D

Job Details: 04/30/2025

F3 e1. F0 e5. F8 e1. Verified that the tube was not obstructed and is connected properly. ; ordrng 1 W11124710 (Control board)

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Garfield Heights, Ohio 44125

Manny

Job Details: 04/30/2025

"Cc unit not advancing, verified and unit has valve harness and back panel corroded and bracket and base rusted and panel wont attach to bottom of the base due to rust, took apart console has no clips back panel just fell off and oil water mixture leak from Gearcase, unit needs base, panel, valve, harness, pads and gearcase. Base, harness and bracket discontinued ; ordrng 1 W10214216 (harns-wire(discontinued)) and 1 WPW10144820 (valve) and 1 WPW10194450 (panel-rear) and 1 8575214 (support(discontinued)) and 1 3946512 (base(discontinued)) and 2 WP8312709 (clip)s and 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 285744 (pad-suspen)"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Cleveland, Ohio 44105

Manny

Job Details: 04/30/2025

"Cc unit not advancing and makes a noise, verified and f0e5 for off balance load, f7e4 for basket re-engage issue, ran test cycle and noise from gear case and suspension bouncing, unit needs suspension, Gearcase, slider and stator; ordrng 1 W11400156 (Suspension) and 1 W10902814 (washplate) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (slider)"

We serviced a

WHIRLPOOL RANGE

Model WSIS5030RZ0

Near Cleveland, Ohio 44109

Manny

Job Details: 04/30/2025

"Cc unit not coming on verified and cooktop no coming on, check power and good voltage, check power to module and good, unit needs module and display ; ordrng 1 W11689156 (Ui) and 1 W11689155 (Module)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089AES2

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 04/30/2025

Replaced the housing and the valve. Tested. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RPS00

Near Beachwood, Ohio 44122

Corina H

Job Details: 04/30/2025

CC that the ice in the freezer was not frozen. Found icicles on the back wall. the door was left opened. There are ice trays of ice in the freezer. Freezer 0 ff 35. The ff section is packed with food. Advised Cust to remove some of the food. Working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Solon, Ohio 44139

Corina H

Job Details: 04/30/2025

Replaced the lid and hinges. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Aurora, Ohio 44202

Corina H

Job Details: 04/30/2025

"CC that there is a noise still. Not making any noises when arriving. Pulled unit added more dampeners to the condenser. There is a scratch on the floor, did use the plastic runners. Cust is ok with the mark. Opt test ok. ; used 1 Wp2158826 (Dampener) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Streetsboro, Ohio 44241

Corina H

Job Details: 04/30/2025

Replaced the control. Ran a calibration. Started a rinse and spin. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED3500FW

Near Ravenna, Ohio 44266

Corina H

Job Details: 04/30/2025

"CC that there s a noise when its running. Confirmed. Found the support roller seized. Replaced the dryer repair kit from t/s. Only had 3 support rollers, used another repair kit to finish the repair. Tested. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT), and 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chesterland, Ohio 44026

Jason N

Job Details: 04/30/2025

"Cc unit needs ice maker installed Ran ice maker diagnostics, found code e2 for motor lost position. Installed ice maker using customer supplied part. Power cycled unit to clear fault codes. Ran test 57, unit harvested and homed properly. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WOD93EC7AS04

Near Russell Township, Ohio 44072

Jason N

Job Details: 04/30/2025

"Cc oven doors dirty Customer states the lower oven door is dirty again, not sure why. Found drip mark in between glass. Again advised customer that doors are not sealed and any drips or anything dropped onto door may find its way inside through the vent openings. Quoted customer door cleaning. Removed lower oven door, separated panes and cleaned. Reinstalled door. Customer satisfied with result. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED4910XQ0

Near Russell Township, Ohio 44072

Jason N

Job Details: 04/30/2025

"Cc unit drum off track, shakes when in usePulled front panel. Found left roller seized and worn down to bearing, drum and gasket are damaged, and bulkhead has a large cut due to continued use while roller and drum were damaged. Unit will need drum, bulkhead and support rollers replaced. Parts are not showing in stock, office to contact customer with next service date. ; ordrng 1 W10828431 (Bulkhead) and 1 4392065 (Norm repair) and 1 W10899578 (Drum)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS01ILBL3

Near Beachwood, Ohio 44122

Jason N

Job Details: 04/30/2025

Installed dispenser. Cleared system of residual suds. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near South Euclid, Ohio 44121

Jason N

Job Details: 04/30/2025

Cc ice buildup in freezer sectionFound ice buildup due to iced over defrost drain tray. Quoted customer reduced service call and labor. Cleared ice from freezer section. Steamed out drain tray and down drain hole. Pulled drain tube in rear of unit and cleared clog. Ensured good flow through. Op test good.

We serviced a

WHIRLPOOL RANGE

Model AGR6303MMS0

Near Euclid, Ohio 44117

Jason N

Job Details: 04/30/2025

"Cc unit oven not working and CO detector was going offTurned gas back on to unit. Ran bake test to 350 degrees. Found ignitor glowing but no flame. Checked regulator safety valve, valve flipped off. Flipped switch to on. Reran bake test, good ignition and preheat. Flames on oven burner tube and cooktop burners all look good. No issues found with unit at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Euclid, Ohio 44132

Jason N

Job Details: 04/30/2025

"Cc unit not advancing through cyclesRan diagnostics, found codes f7e9 for locked rotor and f2e1 for stuck button. Checked under unit, found rotor has been grinding on cement pad under unit, has sustained damage. Unit will need rotor and tub suspension. ; ordrng 1 W10754161 (Rotor) and 1 W11130356 (Suspension)"

We serviced a

HOT POINT DRYER

Model HSWP1000M4WW

Near Ashtabula, Ohio 44004

Brian M

Job Details: 04/30/2025

"Xcode unit not spinnng Found unit to grind with hand spin took panel off found oil and water all over bottom Recommend rebuild Not repairing ; ordrng 1 WH38X10019 (washing machine shaf) and 1 WH01X10302 (washing machine driv) and 1 WH2X1203 (nut pulley) and 1 WH2X1198 (washer tub bearing) and 1 WH2X1193 (nut hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Willoughby, Ohio 44094

Brian M

Job Details: 04/30/2025

Cx no heat Found heater open Replaced heater Ran auto test op test

We serviced a

WHIRLPOOL WASHER

Model WTW4850XQ1

Near Richmond Heights, Ohio 44143

Brian M

Job Details: 04/30/2025

Cx unit not running properly Found when in spin gear case is loud and when motor is running its making a clicking noise Found upper tub ring damaged due to suspension Recommend gearcase motor suspension and tub ring Motor is NLA ; ordrng 1 W10006357 (motor-drve (nla)) and 1 W11454741 (Gearcase) and 1 WPW10215107 (tub ring) and 1 W10780046 (suspension)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, Ohio 44106

Brian M

Job Details: 04/30/2025

"Cx unit will not run Found unit in flood mode and will not cancel out Needs control ; ordrng 1 W11513246 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 04/30/2025

"Cx f7e1 error spoke to whirlpool to document all other repairs Sr# 7741458187Advised to replace capacitor Replaced and still same issue Needs motor ; ordrng 1 W10677723 (motor-drve), used 1 W11395618 (CAPACITOR) from stock"

We serviced a

GE REFRIGERATOR

Model PWE23KSKBSS

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 04/30/2025

Cx unit leaking Found drain tube clogged Used steam to clear out drain tube Op test ok

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060UG

Near Chardon, Ohio 44024

Brian M

Job Details: 04/30/2025

Cx door not closing Found latch pushed backwards Put back in proper location Ran test op test ok

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Chardon, Ohio 44024

Brian M

Job Details: 04/30/2025

"Cx of noise Found noise coming from venting vibration Advised on kit Not repairing ; ordrng 1 W11401018 (Seal kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Concord, Ohio 44077

Brian M

Job Details: 04/30/2025

C unit leaking Found spray fill valve to have residue on it causing water to spray up instead of down . Cleaned valve Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, Ohio 44102

Angel

Job Details: 04/30/2025

Cc that clothes are still coming out wet. She had a cycle that just had finished and clothes were perfectly spun. She stated they were wet so I asked her to squeeze clothes by hand and not water coming out there just cold from the cold water. Unit is basically brand new with all the parts that have been replaced customer stated she understands now she basically thinks clothes are supposed to come out dry after the spin unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVWX655D1

Near Westlake, Ohio 44145

Angel

Job Details: 04/30/2025

Cc that unit is not agitating. Tested and confirmed issue. Will need actuator. Replaced actuator tested unit opt test good.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Cleveland, Ohio 44125

Bill

Job Details: 04/30/2025

"Changed gear case, and agitator. Calibrated and tested opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Maple Heights, Ohio 44137

Braxton D

Job Details: 04/30/2025

Replaced control board. Ran calibration. Ran test cycle. Everything is working as it should. S code S153EB to cover control board.

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES

Near South Euclid, Ohio 44121

Braxton D

Job Details: 04/30/2025

"Bake element is reading 0 ohms. Took it out. There is a crack in it. Replaced bake element I got from vv. Tested preheat, oven preheating like normal. ; used 1 W10779716 (Bake element) from stock"

We serviced a

KENMORE WASHER

Model 110.21102012

Near Bedford, Ohio 44146

Bill

Job Details: 04/30/2025

"Cc not spinning not draining, confirmed cc. Control unresponsive and pump motor trying but failing to operate, followed test 1 procedures in tech manual. Found that control board is no good. Gave estimate for repairs, landlord will decide best course of action.; ordrng 1 W10480174 (Control) and 1 WPW10276397 (Pump)"

We serviced a

KITCHENAID WALL OVEN

Model KOEC530PSS00

Near Shaker Heights, Ohio 44122

Bill

Job Details: 04/30/2025

"Cc broiler not working, could not confirm. Ran unit up to 550 via broiler, had no issue. Spoke with building maintenance, customer had complained of smoke. No smoke was present during testing. Unit operating as intended."

We serviced a

AMANA RANGE

Model AGR4203MNB0

Near Cleveland, Ohio 44128

Bill

Job Details: 04/30/2025

"Cc door sill is damaged, confirmed cc. Replaced door sill, tested opt test good."

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Cleveland, Ohio 44135

Bill

Job Details: 04/30/2025

"Found a clip and locator( aka spacer) missing from front right of unit causing front panel to vibrate and create a lot of noise. Ordered new clip and locator, follow up scheduled for 5/7; ordrng 1 W11376161 (Clip) and 1 W11590580 (Locator)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Garfield Heights, Ohio 44125

Bill

Job Details: 04/30/2025

"Cc unit stopped working, confirmed cc. Power to board but no response, customer stated before this it would have issues with not draining. Ordered new control, pump, and harness. Office to follow up and control is out of stock.; ordrng 1 W11603811 (Control) and 1 W11448788 (Harness) and 1 W10919003 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Elyria, Ohio 44035

Angel

Job Details: 04/30/2025

Cc that unit will stay draining after it is finished with cycle and would not stop. Ran diagnostics and it had an F3E2 pressure switch fault and F1E1 control fault. Replaced control board ran calibration and auto test opt test good.

We serviced a

KITCHENAID WALL OVEN

Model KODC504PPS0

Near Lyndhurst, Ohio 44124

Braxton D

Job Details: 04/30/2025

"Replaced fan blade and motor. Tested convect bake, no more noise."

We serviced a

GE REFRIGERATOR

Model GIE21GSHCSS

Near Madison, Ohio 44057

Dan

Job Details: 04/30/2025

"Installed new door hinge and cleared evaporator, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ashtabula, Ohio 44004

Dan

Job Details: 04/30/2025

"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began agitating, no leaks found, canceled cycle, found main drain clogged, advised customer that they need a plumber to repair, unit is operating as designed"

We serviced a

AMANA REFRIGERATOR

Model ABB2224WEB0

Near Conneaut, Ohio 44030

Dan

Job Details: 04/30/2025

"Customer complaint that unit is not cooling properly, fresh food section temperature is at 55 degrees, freezer section temperature is at 1 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, defrost thermostat and heater are good, unit needs new control and evaporator cleared, customer does not want repair at this time; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ12

Near Jefferson, Ohio 44047

Dan

Job Details: 04/30/2025

"Customer complaint that unit is not cooling properly, fresh food section temperature is at 50 degrees, freezer section temperature is at 27 degrees, partial frost pattern on evaporator, found leak in discharge line, repair, vacuumed and recharged, ; used 1 W11504431 (7/5 NR MS 00) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Orwell, Ohio 44076

Dan

Job Details: 04/30/2025

"Customer complaint of oversuds error code, pressure hose is clear, ran quick wash cycle, no suds in unit, user interface displayed suds code, unit needs new control; ordrng 1 W11550453 (Cntrl)"

We serviced a

GE DRYER

Model GTDP220EF1WW

Near Chardon, Ohio 44024

Dan

Job Details: 04/30/2025

"Installed new rear bearing, op test good"

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