Near Brecksville, OH 44141
Brian M
Job Details: 10/31/2019
DISHWASHER KITCHENAID KUDR25SHWH1 Cc of child lock on No response on UI when trying unlock unit. To unlock hold energy save button for 4 seconds . No response tried several times Needs panel control Customer does not want to repair EST only
Near Maple Heights, OH 44137
Brian M
Job Details: 10/31/2019
WASHER MAYTAG MVWB835DW0 Cc unit is stating it taking an hour to wash clothes and that it makes a noise during wash Ran Diagnostics found error F0e3 overload Customer has clothes in washer i ran a cold wash cycle Let unit fill up and get to wash cycle let it run for 10 min in was
Near Valley View, OH 44125
Corina B
Job Details: 10/31/2019
REFRIGERATOR KITCHENAID KBFS20EVMS11 CC that the unit is not cooling. Ff 77 Fz 77 ran diagnostics found compressor not starting. Used start device compressor started with 3.1 amps. Replaced start device from surplus truck stock. Optest ok. ; used 1 WPW10448874 (START DEVICE 6271) from stock
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/31/2019
WASHER MAYTAG MVWC415EW1 "Found washer with water inside drain using shot vac took drain pump out found jewelry inside clear out ran diagnostic delete error codes ran calibration and auto test pass it drain all water out,opt test ok"
Near Bedford Heights, OH 44146
Corina B
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW7000DW1 Replaced the control and valve. Brought core back for return. Ran a calibration. Optest ok.
Near Broadview Heights, OH 44147
David R
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc of plastic smell. Let customer know that when the unit is new there is a plastic smell to it. A lot of the components are plastic and are inside of an enclosed area. Also found customer had ice maker on and cycling without water being turned on from ho
Near North Royalton, OH 44133
David R
Job Details: 10/31/2019
WASHER MAYTAG MVWC360AW0 "Cc unit not advancing. Control not needed, returning. Found lid lock error code. Replaced from t/s and tested in manual mode, tested in test cycle. Good. Op test ok.; used 1 W10404050 (LATCH) from stock"
Near Solon, OH 44139
Brian M
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Cc of noise Found noise to be normal and be coming from compressor Made sure feet on compressor are tight and made sure no copper tubing was vibrating OP TEST OK
Near Mentor, OH 44060
Jeff M
Job Details: 10/31/2019
DISHWASHER WHIRLPOOL MDB4949SHW The unit was not balanced or unlevel I re-leveled the legs in the door now shuts properly
Near Perry Township, OH 44081
Jeff M
Job Details: 10/31/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Tech line is not required customer is only using the dishwasher once a week causing a film to build inside the dishwasher I recommended to customer to start cleaning the dishwasher once a month with affresh. Start using a heavy duty cycle along with hi te
Near Avon, OH 44011
Gabriel P
Job Details: 10/31/2019
WASHER MAYTAG MVWC565FW1 "Replace motor and capacitor ran diagnostic delete error codes unplug unit to reset control ran calibration and auto test pass ran some towels on rinse and spin pass,opt test ok"
Near Mentor, OH 44060
Corina B
Job Details: 10/31/2019
OTR MICROWAVE WHIRLPOOL WML55011HB3 Replaced the door. Optest ok.
Near Mentor, OH 44060
Dan H
Job Details: 10/31/2019
WASHER MAYTAG MVWB766FW1 "Installed new tub, baste , and gearcase, op test good"
Near Mentor, OH 44060
Corina B
Job Details: 10/31/2019
RANGE WHIRLPOOL WFE770H0FZ2 Replaced the hinges. Optest ok.
Near Painesville Township, OH 44077
Dan H
Job Details: 10/31/2019
WASHER WHIRLPOOL MVWC400XW3 "Customer complaint that unit is trying to sense mid cycle and will not complete cycle, ran diagnostics found f7e6(motor fault) and f7e5(shifter fault) error codes, ran manual test cycle unit will not agitate unit does spin, called whirlpool techline spo
Near Geneva, OH 44041
Jeff M
Job Details: 10/31/2019
REFRIGERATOR FRIGIDAIRE FRT18S6JQ0 The unit is leaking onto the top shelf most likely it’s humidity. I took the back panel of the freezer off and I was not able to find any ice build up the drain is clear.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Chagrin Falls, OH 44023
Jeff M
Job Details: 10/30/2019
DRYER WHIRLPOOL WED9200SQ0 The unit has an F 70 code which is a miscommunications with the main control tech sheet recommends the control board to be replaced; ordrng 1 WPW10110641 (cntrl-elec)
Near Franklin Township, OH 44240
Brian M
Job Details: 10/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc of unit not washing Found sump getting power Needs sump assembly Customer got coverage from whirlpool and got a reference number WMV5C00APL1; ordrng 1 W11085683 (pump&motor)
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/30/2019
WASHER MAYTAG WFW5620HW0 The unit will consistently get stuck at one minute and spin for a considerable amount of time until the cycle is interrupted needs a new control; ordrng 1 W11322903 (cntrl-elec)
Near Auburn Township, OH 44023
Jeff M
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Upon my arrival customer showed me a video of what the refrigerator was doing because at this particular time the unit was not making any noises. I put the unit in a force defrost cycle the noises were not similar to the video. I checked all the moving co
Near Broadview Heights, OH 44147
Dan H
Job Details: 10/30/2019
RANGE JENN-AIR JDS9860CDB00 "Customer complaint that left side burners are too high, burner valves are already set to lowest setting, unit is operating as designed"
Near North Royalton, OH 44133
Dan H
Job Details: 10/30/2019
WASHER MAYTAG MVWB765FW1 "Customer complaint that on normal wash cycle all spin speed options are not able to be selected, advised customer that this is normal, unit is operating as designed"
Near Cleveland, OH 44111
Corey L.
Job Details: 10/30/2019
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Installed new pump and motor asm, op test good"
Near North Olmsted, OH 44070
Corina B
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 CC that there is food freezing in the ff. The control was at the coldest setting. Took temp ff 35* Fz 5*. Set control to recommend setting. Optest ok.
Near Rocky River, OH 44116
Corina B
Job Details: 10/30/2019
WASHER MAYTAG MVWX700XW1 "CC that the unit is leaking. Found the dispenser is leaking from the cold valve. Will need a new valve. ; ordrng 1 W11158805 (housing 14468), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 10/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint auto fill dispensing is off and it’s leaking some water randomly onto top of freezer seal, confirmed, calibrated water, tested mullion, found mullion heater not heating, mullion heater circuit ohmed out, user interface not sending powe
Near Atwater, OH 44201
Brian M
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Cc of unit frosting up In freezer and no cool in fridgeFound vent holes to have ice build up Cleared up iceAdvised on making sure doors are closed OP TEST OK
Near Warrensville Heights, OH 44128
Dan H
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL MFI2569VEB "Installed new control, op test good"
Near Mentor, OH 44060
Joe O
Job Details: 10/30/2019
DRYER SAMSUNG DV40J3000EW/A2 Cc: not heatingFound element open. Needs heating element. Customer does not want to repair at this time
Near Concord Township, OH 44060
Joe O
Job Details: 10/30/2019
DRYER WHIRLPOOL WED4815EW1 Cc: not tumblingFound belt broke. Needs belt. Replaced belt. Ran test cycle. Op test ok; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock
Near Mentor, OH 44060
Joe O
Job Details: 10/30/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed control. Ran multiple test cycles. Op test ok
Near Berea, OH 44017
Gabriel P
Job Details: 10/30/2019
WASHER WHIRLPOOL WTW5000DW3 Customer said she smell chemicals after a load ran rinse and spin no smell ask her what detergent she use for washing she uses trader joe liquid laundry detergent he and borax detergent booster ask her to put it in washer ran rinse and spin again wants wa
Near Solon, OH 44139
Brian M
Job Details: 10/30/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Cc of shelf glides are broken on third shelf and third shelf broken Parts that are on order are correct but not yet arrived Found glides broken and not rotating Needs 4 glides Customer stated that he can install the shelf when it comes in; ordrng 2 W10817
Near Strongsville, OH 44149
David R
Job Details: 10/30/2019
FREEZER WHIRLPOOL WRF555SDHV02 "Replaced parts, set temps. Op test ok"
Near Geneva, OH 44041
Jeff M
Job Details: 10/30/2019
WASHER MAYTAG MHW3505FW0 "The pump failed I took the pump apart it’s clean but not working needs a new pump; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Moreland Hills, OH 44022
Dan H
Job Details: 10/30/2019
WASHER WHIRLPOOL MVWB766FW1 "Installed new valve and housing, op test good"
Near Strongsville, OH 44149
David R
Job Details: 10/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Recovered refrigerant, replaced drier, pulled 28”vac w/ pump, watched, good, charged 6oz r134a, unit cooling, pressures good. Checked FF evap, made sure nothing was leaking from old one, no dye. Found as soon as touched old Filter drier it came right off
Near Solon, OH 44139
Dan H
Job Details: 10/30/2019
DRYER MAYTAG MGD6630HW0 "Installed new control, op test good"
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Installed ice auger shaft, seal and ice container, op test good."
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/30/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Replace control,latch and strike,ran diagnostic,opt test ok ,also found dishwasher loose on cabinet advise customer to screw it into it will stay tight and strong inside cabinet so it won’t move"
Near Cleveland, OH 44108
Jason N
Job Details: 10/30/2019
REFRIGERATOR MAYTAG MFT2772HEZ00 "Installed ice maker, ran harvest test 54 and water fill test 45. Both tests passed. Op test good."
Near Cleveland, OH 44108
Jason N
Job Details: 10/30/2019
WASHER MAYTAG MVWC425BW1 "Installed suspension, ran auto test and calibration. Op test good."
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/30/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 "Replace bi metal whirlpool ask me to replace,opt test ok"
Near Cleveland, OH 44108
Jason N
Job Details: 10/30/2019
WASHER MAYTAG MVWC400XW4 "Cc unit not completing cycles, stays on washRan diagnostics found code f7e5 for shifter fault. Ran auto test, all functions passed. Replaced shifter using truck stock. Op test good.; used 1 WPW10006355 (ACTUATOR) from stock"
Near Painesville, OH 44077
Jason N
Job Details: 10/30/2019
DRYER MAYTAG MEDB835DW "Cc unit not drying clothesRan diagnostics, found codes f4e3 for restricted airflow. Checked airflow at back on unit, good airflow, unable to check venting as vent runs through wall and out below roof on second story. Asked customer about vent cleaning, s
Near Lorain, OH 44053
Gabriel P
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replace part opt test ok
Near Lyndhurst, OH 44124
Corey L.
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced slides, op test good"
Near Lakewood, OH 44107
Corina B
Job Details: 10/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "CC that unit is not cooling. Checked the light turning off in the freezer, good. Removed the damper cover, clear and open and closing. Called t/l. Unit is getting replaced threw whirlpool."
Near Cleveland, OH 44105
Corina B
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker and water valve. Advised cust to replace the Advised cust to replace the saddle valve with an inline valve. And to replace the plastic water line with a copper or braided flex line. Optest ok.
Near Concord Township, OH 44077
Jason N
Job Details: 10/29/2019
RANGE KENMORE 790.7523331 "Cc unit not ignitingConfirmed no ignition on any burners. Unit needs spark module.; ordrng 1 5304508269 (spark module kit5340), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Corina B
Job Details: 10/29/2019
WASHER WHIRLPOOL WTW7000DW3 "Cabinet is damaged. Took pictures. Advised cust to look at cabinet before we come back.; ordrng 1 W10676680 (cabinet), used 1 1OVRSZ (Oversize Shipping) from stock"
Near Middleburg Heights, OH 44130
Corina B
Job Details: 10/29/2019
RANGE KITCHENAID KGRS505XSS02 "CC that the left front and center burner do not light. Found the center and left front burner are seized. Cust only wants to repair the left front burner. Office to order part ; ordrng 1 WPW10206288 (valve-brnr), used 1 SHIPPING (SHIPPING AND HANDLING) f
Near Cleveland, OH 44144
Corina B
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced the hinge and cover. Optest ng. Found the cabinet is bowed in. Cust just moved, did damage to the cabinet. Called t/l JK, unit is non repairable."
Near Parma, OH 44134
David R
Job Details: 10/29/2019
RANGE KITCHENAID KSGB900ESS1 Cc of knobs. Found Bezel Knobs will not stay on. Customer to contact whirlpool for bezel knob kit. Customer said she can put on herself and if anything comes up will contact whirlpool or us.; saved tckt
Near Strongsville, OH 44136
Corina B
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced the light switch. Optest ok.
Near MIDDLEBRG HTS, OH 44130
Corina B
Job Details: 10/29/2019
DRYER WHIRLPOOL WGD5000DW3 "CC that there is a rubbing noise. Found the idler pulley, loose. Replaced the dryer repair kit. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Oberlin, OH 44074
David R
Job Details: 10/29/2019
DRYER MAYTAG MEDC215EW0 "Replaced part, tested, heated, cycled. Op test ok"
Near Lorain, OH 44052
Gabriel P
Job Details: 10/29/2019
RANGE MAYTAG MER8700DS1 Found three pron wire burn and l2 on terminal call tech line spoke to butch customer will call safety team to see if they would cover for parts do not order parts till customer paid or whirlpool send and authorization number will need terminal block and
Near Independence, OH 44131
David R
Job Details: 10/29/2019
MICROWAVE WHIRLPOOL WMH32519HV4 "Cc plastic plate that they were using to cover food in microwave instantly caught fire at one point. Said after it happened once or twice with the same plastic plate, it hasn’t happened again. Took pictures of the inside of unit, no damage, no signs of d
Near Olmsted Falls, OH 44138
David R
Job Details: 10/29/2019
DRYER WHIRLPOOL WED4815EW1 "Replaced part, tested, good. Op test ok."
Near University Heights, OH 44118
Jeff M
Job Details: 10/29/2019
WALL OVEN WHIRLPOOL WOS92EC7AS "The thermal fuse is open. Customer told me the display went out when the customer opened the oven and let it cool on its own with the door wide open. I explain to the customer when you do that the heat is running right past the front consul and that will
Near Berea, OH 44017
David R
Job Details: 10/29/2019
DRYER MAYTAG MEDX655DW0 "Cc no heat. Tested on high, checked airflow outside of house, good. Took off bent and checked back, good. Heat cycling at 205* on high. Op test ok"
Near Jefferson, OH 44047
Joe O
Job Details: 10/29/2019
WASHER MAYTAG MVWB835DW1 "Cc: off balance, shuts off during cycleFound error codes f0e3(overload) f0e5(off balance) and f9e2(water ring detected). Checked suspension. Ran auto test and calibration. Drain pump is functioning. Pressure hose is not kinked or disconnected. Ran drain
Near Parma Heights, OH 44130
Corina B
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 CC that the unit does not start. Checked power at control 0 volts. Checked the power at the terminal block 0 volts. Will need an electrician. Optest ok.
Near South Euclid, OH 44121
Jeff M
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Customer is telling me her food is spoiling within two days refrigerator the unit needs a new control. The unit temperatures appear to be normal there must be fluctuation throughout the day or the control is not working properly; ordrng 1 W11357371 (CONTR
Near Parma, OH 44134
David R
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Issue with water leaking. Found when replacing valve that water line hooked up from valve to refrigerator was not completely pushed in. Corrected and also made sure everything was tightened, no new damage. Prior damage before we came out and installed ne
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 10/29/2019
DRYER WHIRLPOOL WGD6620HC0 "CC that the unit is not heating and there is a vibration. Checked outside vent, clear. Checked the outlet thermistor, good. Checked the gas coils, good. Let unit run for 20 minutes, cycled every time. Found the blower wheel full of lint, cleaned blower w
Near Highland Heights, OH 44143
Jeff M
Job Details: 10/29/2019
REFRIGERATOR MAYTAG MFI2269VEM From the customers description sounds like she left the door open there is no frost inside the freezer at this time everything tested good
Near University Heights, OH 44118
Jeff M
Job Details: 10/29/2019
MICROWAVE FRIGIDAIRE FGMV175QFA "As soon as you turn the microwave on the trips the breaker and tested the low side all that works the light turntable fan speed low and high all operate fine as soon as you try to eat some thing the relay closes on the motherboard and trips the breaker.
Near Garfield Heights, OH 44105
Corey L.
Job Details: 10/29/2019
WASHER WHIRLPOOL WTW4855HW1 "Unit was in flood mode when plugged in, cleared, ran diagnostics found f8e1 long fill no fill, hose is mounted too low see pics, advised customer to install drain hose to sink or standing pipe at least 39” from the ground, calibrated, unit is operating a
Near Ashtabula, OH 44004
Joe O
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Cc: leaking from ice makerCustomer states they replaced the ice maker in March of 2019. Found ice maker overfilling. Adjusted water set screw. Did not help. Needs ice maker. Customer does not want to repair at this time
Near Concord Township, OH 44077
Joe O
Job Details: 10/29/2019
WASHER MAYTAG MVWB855DC2 "Cc: smoking/ burning smell, not workingUnit is receiving proper power. Entered diagnostics, Found error codes f2e1(stuck key) f6e3(communication error) f5e1(lid switch fault) and f9e1(drain pump system error). Found no burning smell or smoke. Ohmed out h
Near Willowick, OH 44095
Jason N
Job Details: 10/29/2019
RANGE AMANA AGR5330BAW3 "Cc unit door seal brokenCustomer has pop, but it’s several months out of one year with no extended. Customer stated someone she called told her she wouldn’t be charged because it’s only out a few months. There is no auth number for this job from wp, an e
Near Parma, OH 44134
David R
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 "Cc unit not washing correctly. Found no heat error code and dispenser code. Ran test cycle heat element did not come on, found heater open. Dispenser letting rinse out bugs itself, just running right out. Ordering element, dispenser and thermostat.; ordr
Near Roaming Shores, OH 44084
Joe O
Job Details: 10/29/2019
RANGE FRIGIDAIRE FES367ASG Installed control. Ran test bake to 350 degrees. Op test ok
Near Mentor, OH 44060
Jason N
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc unit not dispensing ice correctlyCustomer states sometimes ice will be crushed when asking for cubes or vise versa. Replaced solenoid switch and ice container using customer supplied parts. Ran op test selecting both cubes and crushed. Op test good. Ad
Near Cleveland, OH 44102
Corey L.
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 "Replaced ui, op test good"
Near Eastlake, OH 44095
Jason N
Job Details: 10/29/2019
WASHER GE GTWN4950L0WS "Cc unit making noise in agitationRan wash test, found noise when agitating. Checked drive in unit, found driveshaft drive assembly coming apart, lot of ball bearings and pieces of metal debris underneath. Unit needs drive shaft assembly. Customer not rep
Near Painesville, OH 44077
Joe O
Job Details: 10/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Cc: intermittently not cooling properlyFound temps at 40 degrees in ff section and 4 in freezer. Customer states unit was at 52 degrees for 2 days then temps returned to normal. Found no stored error codes. Could not duplicate issue. Op test ok
Near Painesville Township, OH 44077
Joe O
Job Details: 10/29/2019
WASHER WHIRLPOOL MVWC400XW3 Installed control and harness. Ran auto test and calibration. Op test ok
Near Westlake, OH 44145
Gabriel P
Job Details: 10/29/2019
OTR MICROWAVE KITCHENAID KHMS2050SSS3 Found fan buttons broken also found the tip of magnetron burn check amp but it was jumping up and down wouldn’t give me a reading check voltage from inverter black and blue wire 122 v ordering mag and inverter by bj help ; ordrng 1 8206079 (magnetron) and
Near Perry, OH 44081
Joe O
Job Details: 10/29/2019
WASHER MAYTAG LAT9593AAL Cc: out of balanceFound unit has a little bit of shake. Pulled panel. Everything is in tack. Op test ok
Near Bedford, OH 44146
Jeff M
Job Details: 10/29/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MB4 "The unit is room temperature in fridge and freezer compressor is running there’s no heat transfer and no frost pattern unit needs a new evap. Est; ordrng 1 5303918286 (evaporator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mayfield Heights, OH 44124
Jason N
Job Details: 10/29/2019
OTR MICROWAVE MAYTAG MMV1174FZ0 "Installed magnetron, ran heat test on 30 sec. op test good."
Near Madison, OH 44057
Joe O
Job Details: 10/29/2019
REFRIGERATOR KENMORE 253.6041262 Cc: not cooling fresh food sectionFound ff section at 64 degrees and freezer at 18 degrees. Found frost build up on rear wall of freezer. Pulled panel found evap fan frozen in place. Unit has a full frost pattern and is pulling 1.0 amp. Found all gasket s
Near Bedford, OH 44146
Jeff M
Job Details: 10/29/2019
DISHWASHER WHIRLPOOL WDF520PADB Start button on the display is not working with the new set of controls; ordrng 1 W10804115 (cntrl-elec)
Near Cleveland, OH 44107
Corey L.
Job Details: 10/29/2019
WASHER WHIRLPOOL WFC8090GX0 "Customer complaint washer won’t shut off, plugged unit in and drain pump on, found filter clogged again, called tl, advised not to wash dog linens or shake out vigorously, cleared water and obstructions from filter, op test good, advised customer to clea
Near Lakewood, OH 44107
Corey L.
Job Details: 10/29/2019
WALL OVEN IKEA IBS350DS00 "Customer complaint nothing is working, confirmed, power to unit is good, found thermal fuse open, replaced with ts fuse, unit P&L covered until 12/14/19, op test good; used 1 WPW10545255 (FUSE-THRML) from stock"
Near Cleveland, OH 44102
Corey L.
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Found door shipped was damaged on top corner as if dropped, reordering door, advised customer we will contact them to schedule the repair again once we’ve received tracking; ordrng 1 LW10599404 (dor-fip)"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/29/2019
DBL WALL OVEN WHIRLPOOL RBD305PDQ12 "Found connector from ui fading and burn spot on micro computer customer will need both parts unit is getting 244 voltage user interface no is pitch black can’t see nothing found micro computer discontinued call bj to search nation wide no one has it cann
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/29/2019
DISHWASHER MAYTAG MDB8959SBS2 Found 125 voltage on terminal and going to control but not responding given estimate on control s will not repair
Near Westlake, OH 44145
Gabriel P
Job Details: 10/29/2019
ICE MAKER JENN-AIR JIM158XYCX1 "Replace parts watch it for 20 minutes saw block of ice show customer,opt test ok"
Near Lakewood, OH 44107
Corey L.
Job Details: 10/29/2019
REFRIGERATOR AMANA BB20V1PS "Customer complaint light bulb out, confirmed, found bulb open, customer will replace will led bulb"
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 10/29/2019
DRYER AMANA NGD4655EW1 "Customer complaint dryer making a noise, confirmed noise sounds like light scraping by hand and during cycle, no obvious scraping indicators, removed drum and re installed, noise went away, rotated by hand after and retested, no noise, op test good"
Near Cleveland, OH 44120
Jeff M
Job Details: 10/29/2019
DRYER WHIRLPOOL WED92HEFC0 The seal for the inner glass door came apart there’s a big gap between the metal portion of the door and the glass not holding the seal properly and place the rear assembly needs to be replaced; ordrng 1 W11188529 (door)
Near Cleveland, OH 44113
Corey L.
Job Details: 10/29/2019
DISHWASHER GE ZDT915SPJ0SS "Before installing found knock out to garbage disposal had not been removed not allowing unit to drain, removed knock out since labor was paid, left receipt with total parts refunded, customer paid cash, took unused part with"
Near Cleveland, OH 44120
Jeff M
Job Details: 10/29/2019
WASHER MAYTAG MVWB765FW2 Installed new part unit op tested good
Near Chagrin Falls, OH 44023
Dan H
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Customer complaint of condensation in fresh food section , door sealed are good, no abnormal frost or condensation observed, unit is operating as designed"
Near Kent, OH 44240
Dan H
Job Details: 10/29/2019
WASHER WHIRLPOOL RTW4516FW2 "Customer complaint that lid would not open, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, optical sensor on shifter has failed, unit needs new shifter, installed new shifter , op test good ; used 1 W10913953 (ACTUATOR )
Near Strongsville, OH 44136
David R
Job Details: 10/29/2019
WASHER WHIRLPOOL WFW5620HW0 "Cc unit is leaking. No error codes. Ran unit and didn’t initially see anything, took off top and back, looked around saw water slightly dropping by dispenser. Checked all hoses and valve, they are good. Ordering dispenser drawer and hose.; ordrng 1 W1131