Service History 262 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Westlake, OH 44145

Angel

Job Details: 06/30/2022

Replaced heater ran a test cycle to make sure all functions work and theres no leaks. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Cleveland, OH 44110

Brian M

Job Details: 06/30/2022

"Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 41g of r600 OP Test Ok Advised to watch for 48 hours ; used 1 L13000619 (3/16 .079), and 2 W11401417 (4/2) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS0

Near Aurora, OH 44202

Corina B

Job Details: 06/30/2022

CC that the unit is leaking on the left side. Confirmed. The floors are water damaged took pictures. Found the solenoid is cracked. Will need a new valve. Went to turn the water off under the sink and the shut off is leaking. Took pic and advised cust to have the shut off replaced by a plumber. ; ordrng 1 WPW10158389 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Olmsted Falls, OH 44138

Marie V

Job Details: 06/30/2022

Cc that both section arent cooling. Confirmed. Both sections at Room temperature. Found compressor not running. Start device not operating. Replaced from T/S. Cleaned up condenser. Op test ok ; used 1 8201786 (STARTER) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Strongsville, OH 44149

Marie V

Job Details: 06/30/2022

Heater at this unit is with the black epoxy heater, took pics, did not need to replace. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, OH 44149

Marie V

Job Details: 06/30/2022

Cust explain that the floor was installed after the appliance. They have to call someone to come and take the floor in front on unit in order to replace heater. Unit cant be removed right now. Cust will call us back.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, OH 44134

Marie V

Job Details: 06/30/2022

Cc that unit is not cooling. Confirmed. Took temps fresh food at 50* and freezer at 15*. Found evaporator not defrosting. Found defrost thermostat showing open. Unit will need harness wire. Office will contact once they have eta on the part. ; ordrng 1 W11581973 (Harness wire)

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS0

Near Parma Heights, OH 44130

Gabriel P

Job Details: 06/30/2022

"Customer had too much pan underneath,interfering with ignitor correct issue opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Parma, OH 44134

Marie V

Job Details: 06/30/2022

Heater at this unit is with the black epoxy heater, took pics, did not need to replace. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Garfield Heights, OH 44125

Marie V

Job Details: 06/30/2022

Took POP. Cc that the unit is not cooling . Confirmed both section room temperature. Removed back panel and found a leak at the condenser line close to drier. Unit will need new drier . ; ordrng 1 W10843121 (Drier)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/30/2022

"Cc that the freezer is not cooling, but fresh food is good. Took temps fresh food 36* and freezer at 43*. Ran step 3 to test fan , good, no frost pattern on freezer evaporator, followed tech sheet steps, verify 3way valve ohms, within range, ran step 4 , tapped system 30psi unit is low on refrigerant, will need to install uv drier to locate leak. ; ordrng 2 WPW10143759 (Drier)s, used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Cleveland, OH 44130

Gabriel P

Job Details: 06/30/2022

Check harness good check voltage to dsi board is good 121v ohm out coils found bake coil open ordering ; ordrng 1 W10919226 (Regulator)

We serviced a

FRIGIDAIRE FREEZER

Model FFFH20F2QWC

Near Willoughby, OH 44094

Joe O

Job Details: 06/30/2022

"Cc: not coolingFound temps at 49 degrees. Found evap fan not running. Chunk of ice build up blocking evap fan. Removed ice chunk. Evap fan functioning. Found door gasket not sealing correctly, allowing warm air into unit causing frost build up around fan. Needs door gasket. Customer does not want to repair at this time ; ordrng 1 5304506131 (gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Madison, OH 44057

Dan H

Job Details: 06/30/2022

"Installed new control, op test no good , control arced and burned as soon as normal wash was started, found gear oil all over motor and capacitor, unit needs new control, gearcase, motor , capacitor, and emi filter, parts are out of stock so not scheduling return appointment ; ordrng 1 W11543997 (Cntrl) and 1 W11033573 (Filter) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11395618 (Cap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHV00

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/30/2022

"Cc that the unit makes a noise for about 30 seconds and then stops. Ran diag, noise comes from motor damper, confirmed noise with cust. ; ordrng 1 W11087463 (Damper)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Berea, OH 44017

Gabriel P

Job Details: 06/30/2022

"Customer complaint of fan noise which is normal design sound,opt test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2459VF1A

Near Kingsville, OH 44048

Joe O

Job Details: 06/30/2022

Cc: buttons not functioningFound unit powers on but will not start. Needs console assembly and ui board; ordrng 1 A06115601 (Ui board) and 1 117512440 (Console assembly)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Painesville, OH 44077

Jason N

Job Details: 06/30/2022

"Cc unit not drying dishes/ not heating the waterRan diagnostics cycle, no fault codes stored, let unit cycle. Heater element turned on at the end. Customer is not using rinse aid. Advised customer to use rinse aid and to turn heated dry option on, this will give the best drying performance for this model. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Painesville, OH 44077

Corina B

Job Details: 06/29/2022

"CC that the unit is not cooling. Found the bimetal open. Will need a new harness. Cust pulled unit out and there are scratches on the floor; ordrng 1 W11449066 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Elyria, OH 44035

Gabriel P

Job Details: 06/29/2022

"Unit is under one year warranty by serial and model also ran diagnostic found no error codes also ran calibration and auto test it all pass ran drain drain and spin is good also check underneath unit everything is in great condition,opt test ok working as design"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDZ00

Near Wellington, OH 44090

David R

Job Details: 06/29/2022

Cc FZ frosting up around door. Found door gasket is damaged. Ordering FZ gasket. ; ordrng 1 W10249196 (Gasket)

We serviced a

GE REFRIGERATOR

Model GNE25JSKNFSS

Near Pierpont, OH 44082

Jason N

Job Details: 06/29/2022

Installed defrost circuit parts and control. Defrosted evaporator clear. Good airflow to ff section. Op test good.

We serviced a

KENMORE RANGE

Model 790.73433314

Near Madison, OH 44057

Dan H

Job Details: 06/29/2022

"Installed new igniter, op test good"

We serviced a

GE RANGE

Model JGBS60DEF1WW

Near Geneva, OH 44041

Dan H

Job Details: 06/29/2022

"Installed new igniter, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/29/2022

Customer complaint that unit start to click when is agitating but only on normal wash I ask her that if is clicking on normal wash it should click on all cycle s but she says no cause this is a different cycle and we are testing it on a blanket not jeans call tech line spoke to bratt Customer share the complaint we ran diagnostic auto test pass also ran calibration pass also ran slow and fast agitation on components activation test all test pass unit working as design and he said no need to schedule no more.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Mentor, OH 44060

Joe O

Job Details: 06/29/2022

Installed gear case and wash plate. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Strongsville, OH 44149

David R

Job Details: 06/29/2022

"Already has updated heater. Drain pump replaced, good. Found hose under sink pinched. Corrected. Tested. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near Cleveland, OH 44102

Gabriel P

Job Details: 06/29/2022

"Unit had f6e1 error code main lost communication with motor control gave estimate customer will not fix ; ordrng 1 WPW10384843 (Control) and 1 WPW10525362 (Brain control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bay Village, OH 44140

Manny

Job Details: 06/29/2022

"Cc unit have water in the basket at the end of cycle, ran diagnostics no error codes found, ran test cycle notice the utility sink draining slow and water almost reaches drain hose, but its not siphoning, some of the cycle had the spinning turned off I told customer and she stated that she didnt knew she had to press it multiple times to set it on fast spin, turned on spin and showed customer how to set up the spin speed, water level and soil level as well she stated that now she understands the way to change the settings, since the manual wasnt very clear and she couldnt understand it. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Westlake, OH 44145

Manny

Job Details: 06/29/2022

"Cc filter is stuck, filter is not stuck, replaced the filter for them, opt test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ5

Near Mentor, OH 44060

Corina B

Job Details: 06/29/2022

Checked the relay 120 volts off 0 on. Called t/l ED to replace the magnetron. ; ordrng 1 WMH53521HZ5 (Magnetron)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV02

Near Lorain, OH 44053

Angel

Job Details: 06/29/2022

Cc that unit was not making ice. Took temps and freezer was at 5* and ff section at 38*. Noticed ice maker stopped almost at the end of the cycle but no ice was in the mold. Tried cycling but would not cycle. Replaced ice maker and noticed that when it asked for water there was no water in mold looked in back to see if the line was kinked because i could hear the valve sending water and i noticed a puddle of water verified valve and the line was not inserted correctly to valve it was leaking out the water reinstalled water line for ice maker tested and ice maker received water and no more leaks. I also replaced one of the rails for the bottom drawer in ff section that was sent to customer which was broken. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Columbia Station, OH 44028

Manny

Job Details: 06/29/2022

"Cc unit was making a banging noise, ran diagnostics and found code f0e5 for off balance load, leveled up unit, ran test cycle, opt test ok, advise customer to arrange the clothes around the basket and if an off balance load happens to pause the unit and rearrange then restart the cycle. Unit is working as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Strongsville, OH 44149

David R

Job Details: 06/29/2022

"Cc unit banging, vibration. No error codes. Ran diagnostics, good. Ran calibration. Ran a drain and spin. Normal vibration. Drain hose hitting wall causing banging. Used zip tie to help move hose around, advised can use styrofoam to put in between hose and wall as well. Also advised vibration pads if needed. Unit is good and working properly. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Strongsville, OH 44149

David R

Job Details: 06/29/2022

"Replaced heater element. Ran diagnostics, good. Op Test Ok."

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Broadview Heights, OH 44147

Marie V

Job Details: 06/29/2022

Replaced heater and thermostat. Clean up lint inside unit. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Painesville, OH 44077

Jason N

Job Details: 06/29/2022

"Cc unit acts like its cycling but doesnt wash dishesRan diagnostics, found code 6-4 for float switch open and 7-1 for no heat. Wash motor did not turn on during test cycle. Unit needs wash motor/pump assembly. Replaced using truck stock part. Ran diagnostics cycle in entirety to reinitialize heater circuit and clear codes. Op test good. ; used 1 WPW10605057 (Pump/motor assembly) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Chardon, OH 44024

Jason N

Job Details: 06/29/2022

"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per wp service pointer. Ran auto test, checked for leaks. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC300XW1

Near Seven Hills, OH 44131

David R

Job Details: 06/29/2022

"Replaced harness, control and drain pump. Customer added and said hot and cold water dont work right. Found hoses reversed. Corrected, good. Ran diagnostics, good. Running a normal cycle before leaving, Op Test Ok ."

We serviced a

FRIGIDAIRE RANGE

Model FPGF3081KFB

Near Chesterland, OH 44026

Joe O

Job Details: 06/29/2022

"Cc: oven not heating, middle burner not ignitingFound debris in burner port. Cleared. Burner functioning. Found igniter pulling 2.8 amps. Needs oven igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 59679272991

Near Lyndhurst, OH 44124

Joe O

Job Details: 06/29/2022

"Cc: not cooling ff sectionFound ff temps at 69 degrees, freezer at 4 degrees. Found evap completely frosted over. Found heating circuit open. Needs bi metal and defrosted; ordrng 1 WP10442411 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Chesterland, OH 44026

Jason N

Job Details: 06/29/2022

"Cc unit not dispensing ice Customer showed popRan ice dispense test, found auger coupling not engaging into ice container receiver. Removed auger coupling and plate. Found shaft spring frozen in the retracted position. Freed up spring and cleared frost from auger shaft. Reassembled and retested. Ice dispense test good. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Berea, OH 44017

Manny

Job Details: 06/29/2022

"Replaced evap harness, fan and thermistor, good frost pattern on evap and unit is cooling, advise customer to allow 24 to 36 hrs for unit to reach set temps, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Parma, OH 44134

David R

Job Details: 06/29/2022

"Not cooling correctly and still water leaking down into FF. Took amp draw and checked FZ evap pattern, partial, techline said Sealed Sytem leak. Replaced with dye drier and evap, charge system. Ordering evap and drier.** set as 3 count. ; ordrng 1 W10836706 (Evap) and 3 WPW10143759 (Drier)s"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Mayfield Heights, OH 44124

Jason N

Job Details: 06/29/2022

"Cc unit display f2e1Ran diagnostics, confirmed fault code f2e1 for stuck or shorted key. Replaced console using customer supplied pre Id part. Ran console functionality tests. All functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC2

Near Cleveland, OH 44135

Gabriel P

Job Details: 06/29/2022

"Replace shifter,pulley also needed to be replace it was defective and missing the bolt,replace from t/s.opt test ok ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW2

Near Cleveland, OH 44105

Brian M

Job Details: 06/29/2022

Cc unit not spinning Found gearcase to be loud Needs gearcase washplate and belt ; ordrng 1 W11132267 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10215115 (washplate)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44143

Jason N

Job Details: 06/29/2022

"Cc unit not filing with waterRan diagnostics, found codes f5e4 for lid not opened between cycles, and f7e7 for motor unable to reach target rpm. Ran auto test, all functions passed. Unit would not start cycle after entering diagnostics, found service pointer W11618678 pertaining to this issue. Unplugged unit to power cycle. Started normal cycle, unit lid locked, sensed and filled. Repeated cycle, op test good.; ordrng 1 W11513248 (Lid lock)"

We serviced a

WHIRLPOOL VERTICAL FREEZER

Model EV161NZTQ00

Near Highland Heights, OH 44143

Jason N

Job Details: 06/29/2022

"Cc unit iced over on bottomCleared ice from bottom of freezer, steamed out drain. Good flow through drain. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44111

Gabriel P

Job Details: 06/29/2022

"Replace filter housing,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44128

Brian M

Job Details: 06/29/2022

Cc unit not washing properly Found drain hose on ground Advised on installation Ran OP Test Ok and calibration OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSC2323TS0

Near Geneva, OH 44041

Dan H

Job Details: 06/29/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, freezer section temperature at 45 degrees, compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak , unit needs new evaporator and filter drier, UNIT WILL NEED REMOVED FROM CABINET BEFORE REPAIR CAN BE MADE, FREDS APPLIANCE CANNOT REMOVE UNIT; ordrng 1 5303918284 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Conneaut, OH 44030

Dan H

Job Details: 06/29/2022

"Customer complaint that unit is not making ice, ice maker was off, turned on, ice maker cycled and filled, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Willoughby, OH 44094

Dan H

Job Details: 06/29/2022

"Customer complaint of thumping sound, found blower wheel stripped, unit needs new blower wheel and motor ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Mentor, OH 44060

Dan H

Job Details: 06/29/2022

"Customer complaint of a loud noise, ice maker was turned on and not connected to water, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mentor, OH 44060

Dan H

Job Details: 06/29/2022

"Customer complaint that unit is not spinning, ran diagnostics found f5e2(lid lock fault), f5e3(lid unlock fault) and f0e2(oversuds) error codes, found lid lock intermittently locking, unit needs new lid lock, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW0

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 06/29/2022

"Customer complaint that unit is leaking, confirmed, found small hole in drain hose; ordrng 1 WPW10267642 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Beachwood, OH 44122

Brian M

Job Details: 06/29/2022

Installed tracks OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Painesville, OH 44077

Dan H

Job Details: 06/29/2022

"Customer complaint that unit is not operating, confirmed , found capacitor bad, installed new capacitor , op test good ; used 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Wickliffe, OH 44092

Jason N

Job Details: 06/29/2022

"Cc unit making noise during spin , now not spinningRan diagnostics, found code f0e3 for overload, f0e5 for offbalance load, f7e3 for motor drive overcurrent and f0e2 for oversuds. Ran auto test, grinding noise from gearcase during spin. Unit needs gearcase. Customer declined repair at this time, will think about it. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6HR5JMB0

Near Madison, OH 44057

Dan H

Job Details: 06/29/2022

"Installed new valve, unable to test, supply line is also stripped, advised customer to have plumber install new supply line"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Brooklyn, OH 44144

Gabriel P

Job Details: 06/29/2022

Found error code f2e2 and f9e1 unit is being on responsive it leave drain pump on for a while ordering parts need it ; ordrng 1 W11567712 (Control) and 1 W11590868 (Lower harness) and 1 W11399437 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW

Near Beachwood, OH 44122

Brian M

Job Details: 06/29/2022

Cc u it not leveled Leveled unit OP Test Ok

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Madison, OH 44057

Dan H

Job Details: 06/29/2022

"Customer complaint that agitator fell off, confirmed, reinstalled, ran spin cycle"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Novelty, OH 44072

Brian M

Job Details: 06/29/2022

Installed icemaker OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFBA

Near Willoughby Hills, OH 44092

Jason N

Job Details: 06/29/2022

Installed UI panel. All digits working properly. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Austinburg, OH 44010

Brian M

Job Details: 06/29/2022

Spoke to whirlpool everything checks out Checked wiring and checked thermistor at ice maker Check resistance on the wiring from harness at control to inside the cabinet not breaks Can not determine an issue Customer to reach out to lowes

We serviced a

JENN-AIR RANGE

Model JGRP548WP01

Near Brecksville, OH 44141

Marie V

Job Details: 06/29/2022

"Cc that they smelled gas and called gas company. Said to verify all knobs . With soapy water, no leaks. Unit is working good. Advice cust to monitor, but everything looks good at this point. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Parma, OH 44134

Marie V

Job Details: 06/29/2022

"Cc that the unit had an error code. Confirmed, ran diag found F2E1 stuck button. Replaced UI (console). Ran calibration and auto test. And leveled unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Avon, OH 44011

Angel

Job Details: 06/29/2022

Replaced seal and steamed out around it for proper seal around cabinet. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4985EW0

Near Avon, OH 44011

Angel

Job Details: 06/29/2022

Cc that when using dryer clothes get stuck on vent grill on the rear bulkhead. Tested unit and it seems like it has a bigger suction than what it should have called techline and spoke with Steve explained issue and sent him pics and stated to replace lint chute and lint trap. Ordering parts; ordrng 1 279505 (Lint chute) and 1 W11415783 (Seal) and 1 WP339956 (Seal) and 1 W10874409 (Lint trap)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near South Euclid, OH 44121

Corina B

Job Details: 06/29/2022

"Recovered refrigerant, replaced compressor evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test okFound the water valve leaking. Will need a new valve. ; ordrng 1 W11535162 (Valve)"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Parma, OH 44134

Marie V

Job Details: 06/29/2022

Cc that the unit does not heats. Confirmed. Found ignitor was loose and it shorted out. Replaced from T/S. Tested unit. Op test ok; used 1 279311 (IGNITOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GWH0

Near Westlake, OH 44145

Angel

Job Details: 06/29/2022

"Cc that unit was leaking from fill valve. Confirmed fill valve is leaking will need to be replaced. Ordering part.; ordrng 1 W11175771 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44127

Corina B

Job Details: 06/29/2022

CC that the unit will not finish a cycle. Confirmed. Found the water valve not opening all the way on the cold. Replaced the valve from t/s. Opt test ok brought back unused parts. ; used 1 W11210459 (VALVE) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44109

Marie V

Job Details: 06/29/2022

"Cc that the unit was acting funny, not finishing the spin cycle and will stay spinning and that it shows a massage, but the lady from the whirlpool told her to reboot unit and its working ok . Ran diag no error code. Ran a factory calibration and auto test, all components are working properly. Explain few things to cust, about cleaning cycle of unit and detergent op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near University Heights, OH 44118

Joe O

Job Details: 06/29/2022

Installed element. Op test ok

We serviced a

MAYTAG WASHER

Model MHW6630HC2

Near Westlake, OH 44145

Angel

Job Details: 06/29/2022

Cc that she was doing a quick wash and display was saying 1min left but would not finish customer shut it off and tried doing a drain and spin but was not spinning correctly. Ran diagnostics and unit had no error codes stored. Ran a drain/spin and functioned as should so customer wanted to see if it would wash correctly so we did a quick wash and cycle finished perfectly with no issues. Explained to customer to make sure on the settings she chooses because they will change on you and can also press a different option by accident. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Parma, OH 44134

Manny

Job Details: 06/29/2022

"Replaced door and leveled the unit to the customer liking, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBLA20ELSS01

Near Cleveland Heights, OH 44106

Joe O

Job Details: 06/29/2022

"Installed water valve 12002193(picked up from vv appliance) and fill tube. Found house water pressure at 60psi. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Cycled ice maker. No leaks found. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Westlake, OH 44145

Angel

Job Details: 06/29/2022

Cc that ice maker stopped working. Verified temps and freezer was at 5* and ff section was at 38*. Checked ice maker and found it stopped mid cycle removed ice maker and found ice blocking the arm cleared out ice and reseted ice maker so it could cycle and it cycled and filled. Explained to customer that if they have an issue again getting stock halfway it will need ice maker replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Lakewood, OH 44107

Marie V

Job Details: 06/29/2022

"Cc that the left hand side door clicks when you open or close it, that the gasket is broken and is not making ice. Confirmed noise at the door. Door has a crack on it and ice maker needs to be replaced it keeps cycling. Cust will call back if they want to continue.; ordrng 1 W10882923 (Ice maker) and 1 13107319SQ (Door) and 1 W10830274 (Gasket), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

GE OTR MICROWAVE

Model JVM7195EF1ES

Near Mentor, OH 44060

Joe O

Job Details: 06/29/2022

"Cc: not workingCustomer stated she was heating in the microwave and towards the end the unit arked and shut down. Found microwave fuse blown. Used breaker to test. Breaker tripping after starting unit. Magnetron extremely loud. Needs magnetron, diode, and filter board; ordrng 1 WB27X11079 (magnetron) and 1 WB27X10597 (h.v. diode) and 1 WB02X20624 (noise filter asm)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 06/29/2022

"Replaced heater, opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Fghc2331pfca

Near Avon Lake, OH 44012

Marie V

Job Details: 06/29/2022

Replaced UI op test no good. Called BJ unit will need main board. And we will credit cust for UI part. ; ordrng 1 5304498781 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 06/29/2022

"Cc unit constantly draining and error codes on display, ran diagnostics and found codes f11, f13, f24 and f20, unit needs electronic control.; ordrng 2 W11574590 (Electronic control)s"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Avon, OH 44011

Angel

Job Details: 06/29/2022

Cc that unit was not starting. Was going to verify power but found L1 on power cord came off terminal. Replaced power cord from truck stock tested unit and it started up but would not heat. Took back panel off and found cut off switch open replaced cut off and thermostat tested unit. Opt test ok.; used 1 PT600L (4 PRONG DRYER CORD) from stock

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Lorain, OH 44053

Marie V

Job Details: 06/29/2022

"Cc that the unit does not heat on normal, and that when put the unit on normal it trips the breaker. Unit heats up to 175*, no error codes on unit. Try to get the sensor reading sensor changes when is wet. Cant verify air flow outside since is on the roof. Called whirlpool tech Line spoke with Leon, hed me check temperature coming out of the back vent, 116* when had wet clothes in it, told me to remove them and it cycled at 160*. Unit with the vent on reading 139*.Call cust service , unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44130

Gabriel P

Job Details: 06/29/2022

"Found error code f5e2 latch failed,replace then ran calibration and auto test,pass"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2265XEB6

Near Painesville, OH 44077

Joe O

Job Details: 06/29/2022

"Cc: not making iceFound ice maker stuck in constant loop, and not calling for water. Needs ice maker. Replaced ice maker. Cycled op test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lorain, OH 44052

Angel

Job Details: 06/29/2022

Cc that unit will not operate. Verified power and unit has 120 from L1 to neutral and L2 to neutral but nothing from L1 to L2 customer will need and electrician to fix issue with outlet. Explained to customer and they will have it checked out. Opt test ok.

We serviced a

KITCHENAID COOKTOP ELE

Model KECC566RBL02

Near Oberlin, OH 44074

David R

Job Details: 06/29/2022

Replaced bridge element. Tested both in and out of countertop. Good. All elements good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44113

Corina B

Job Details: 06/29/2022

"Cust showed pop, sent pic. CC that the unit not go pass wash. Ran diag no codes. Ran a calibration. Started a cycle with clothes, filled and started washing. Advised cust to use 1-2 tablespoons of he detergent. 6-8 bath towels equals a full load. Advised cust the cycle with soak will fill and sit there because of the soak. Opt test ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS9B

Near Cleveland, OH 44113

Corina B

Job Details: 06/29/2022

CC that there is no power at the control. Confirmed. Found a wire loose at the terminal block. Tightened the wire. Opt test ok.

We serviced a

WHIRLPOOL STACK W/D

Model WETLV27HW0

Near Cleveland, OH 44102

Manny

Job Details: 06/29/2022

"Replaced latch, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/28/2022

"Found service pointer on this unit and evaporator frozen will need both control and ui plus evaporator customer will call kitchen aid to see if the willing to cover for repair,opt test ok ; ordrng 1 W11395635 (Evap) and 1 W11533213 (Control kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/28/2022

Found freezer evaporator halfway frozen use truck stock bullet piercing valve check pressure and it was at 2 into a vacuum lost little refrigeration replace 1/4 tube ext and dye filter follow each step of seal system no leaks opt test ok advise customer to monitor if they continue to have issue give us a call ; used 2 Tjaf1200 (1/4 Id tube ext) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Cleveland, OH 44111

Gabriel P

Job Details: 06/28/2022

"Found error code f5e4 lid failure also ui not selecting cycle and not starting need ui as well customer is calling whirlpool unit is two weeks pass a year ; ordrng 1 W10810403 (Latch) and 1 W11135391 (Console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFEG500ESS2

Near Lakewood, OH 44107

Gabriel P

Job Details: 06/28/2022

"Customer needs infinite swtch and knob he will install himself no need to schedule ; ordrng 1 W10911303 (Infinite switch) and 1 W10915061 (Knob), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Avon Lake, OH 44012

Angel

Job Details: 06/28/2022

Cc that temperatures are high in ff section. Verified and temperature was at 64* and freezer was at 0*. Removed bottom drawer in ff section and saw ice buildup on back of evaporator cover. Unit will need new evaporator cover and updated control board and ui with new software. Ordering parts.; ordrng 1 W11533211 (Control) and 1 W11395641 (Evaporator cover)

Our Service

Our Training