We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Parma, OH 44130
Marie V
Job Details:
12/30/2021
Replaced switch. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Solon, OH 44139
Brian M
Job Details:
12/30/2021
Cc gasket ripped Replaced gasket
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS5
Near North Olmsted, OH 44070
Angel
Job Details:
12/30/2021
Cc complaint that unit kept saying that door was open and customer tried to fix and pushed back the cam will need switched replaced. Replaced switches from truck stock tested unit. Opt test ok.; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lyndhurst, OH 44124
Joe O
Job Details:
12/30/2021
Cc: not drainingFound drain tube plugged. Cleared drain. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Maple Heights, OH 44137
Manny
Job Details:
12/30/2021
"Unit still disgusting inside unit was not cleaned see pics. Customer needs to clean at least the freezer in or there for us to install the parts. He said he got us and unit will be clean when we come back I told him thats what he said last time, Thermistor never arrived reordering thermistor. ; ordrng 1 WPW10383615 (thermistor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Chagrin Falls, OH 44022
Jason N
Job Details:
12/30/2021
"Cc unit not starting cyclesRan diagnostics, found codes f7e1 for single speed wash motor failure, f8e4 for overflow and f9e1 for product not draining. Ran diagnostics test cycle, unit stuck in drain out mode, will not turn on wash motor. Unit needs sump assembly. Customer not repairing at this time, estimate only. ; used 1 W11416362 (Sump assembly) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Brecksville, OH 44141
Marie V
Job Details:
12/30/2021
Replaced control board. Op test okBrought core for return
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near North Olmsted, OH 44070
David R
Job Details:
12/30/2021
"Replaced harness and drain pump, cleared error codes, ran diagnostics and calibration, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAM01
Near Chardon, OH 44024
Brian M
Job Details:
12/30/2021
Cc of lights flickering Reseated modules and flickering stop Advised to watch and quoted for leds if need in future
We serviced a
WHIRLPOOL WASHER
Model WFW9700VW01
Near Westlake, OH 44145
Angel
Job Details:
12/30/2021
Found hinge snapped on bottom Replaced with new one. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Painesville, OH 44077
Dan H
Job Details:
12/30/2021
"Customer complaint that oven is not heating, started bake for 425 degrees, oven did not light, found connection to bake valve hanging down, locking tab for wire is broken off causing wire to just fall out, unit needs new valve assembly ; ordrng 1 W10919226 (Valve)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mayfield Heights, OH 44124
Joe O
Job Details:
12/30/2021
"Cc: noise, not spinning out clothesCustomer stated unit not as quiet as it use to be, and that the unit is not spinning clothes out as well as it use to. No stored error codes. Ran auto test and calibration. Unit functioning as designed. Op test ok"
We serviced a
GE DISHWASHER
Model PDWF600R10WW
Near Mayfield Heights, OH 44124
Joe O
Job Details:
12/30/2021
"Cc: leakingRan test cycle. Found unit spraying from water valve. Found motor and harness corroded. Advised customer, motor and all electronics working at the moment. Needs water valveCustomer does not want to repair at this time Customers card would not go through. Office to contact for svc($117.72); ordrng 1 WD15X10014 (water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED3500FW1
Near North Ridgeville, OH 44039
Angel
Job Details:
12/30/2021
Cc that vent tray was broken and that its not drying as should. Found flaps on vent tray broken replaced with new one also unit was clogged with lint in the blower wheel i cleaned out and at the outside of the house the vent was clogged with hair and lint also cleaned out. Unit working as should now and recommended customer to get vent cleaned out. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Geneva, OH 44041
Dan H
Job Details:
12/30/2021
"Customer complaint of water under basket, advised customer that there is alway water under the basket as well as a treated liquid in the balance ring that they are hearing, ran diagnostics no error codes found, unit spins and agitates , all components working, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Broadview Heights, OH 44147
Manny
Job Details:
12/30/2021
"Cc unit not drying. Stated they have 2 of the same units installed right and this one is not drying like the other one. Ran diagnostics and found error code F7E1 for no heat, checked power from control to heater and 122V present replaced heating element opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED9500TC0
Near Painesville, OH 44077
Joe O
Job Details:
12/30/2021
Cc: loud squealingFound pulley and roller squealing. Needs dryer repair kit. Advised customer tabs to panel around door may break off and panel is no longer available. Customer does not want to repair at this time; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44023
Jason N
Job Details:
12/30/2021
Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test cycle. Op test good
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Elyria, OH 44035
Angel
Job Details:
12/30/2021
Cc that lid switch was broken. Found lid switch broken replaced switch tested unit. Opt test ok.
We serviced a
GE REFRIGERATOR
Model CFE28USHBSS
Near Austinburg, OH 44010
Dan H
Job Details:
12/30/2021
"Installed new fresh food section evaporator fan, op test good , user interface board is wrong board, ordering correct board, subtracted cost of wrong part from cost of correct part; ordrng 1 WR55X34170 (LCD board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Jason N
Job Details:
12/30/2021
Installed pantry UI control and pantry harness. All functions normal at this time. Op test good.
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Rocky River, OH 44116
Manny
Job Details:
12/30/2021
"Cc unit leaves clothing damp at end of cycle and jumps from 10 to 1 minute but never gets to high spin, ran diagnostics and found error codes F5e2 door lock error, f0e1 load detected during clean cycle. F8e1 The washer does not detect water input after 12 minutes of filling. Set unit in an auto test all components are operational no error codes at the end of cycle. Asked customer for 4 lrg towels to run a spin test, got towels soaked the switch unit to drain and spin, cycle finish with no issues towels are pretty much dry. Unit is working as designed. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Olmsted Township, OH 44138
David R
Job Details:
12/30/2021
"Cc unit did go into flood mode, he called whirlpool and they showed him how to cancel that put, next day said they ran a load a smelled a little burning at the end of cycle. Opened up by control, smelled all around, no smell or signs of burning. Same with underneath, no signs of anything damaged. Service pointer on unit not agitating/ spin, wet clothes at end of cycle, found actuator arm coming out of cam, replaced actuator from t/s. Ran diagnostics, no error codes, ran diagnostics test. All components working. Ran calibration, good. Ran normal cycle and drain and spin, good. Found coins stuck between agitator, removed. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000GW/A2
Near Ashtabula, OH 44004
Joe O
Job Details:
12/30/2021
Cc: not startingFound idler pulley broken off. Needs idler pulley. Replaced idler pulley. Tested. Op test ok ; used 1 DC93-00634A (Idler pulley) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Rocky River, OH 44116
Manny
Job Details:
12/30/2021
"Cc unit not cooling in RC side, stated that unit stopped cooling on Xmas day but started working after he called for service, ran diagnostics and when got to step 3 for damper activation notice that damper kept opening and closing on its own remove diffuser cover and noticed damper door broken, unit will need a diffuser.; ordrng 1 W10814173 (diffuser), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details:
12/30/2021
"Cc unit not coolingChecked frost pattern on evaporator, found heavy frost on first coil. Checked for leaks using uv light. Found small amount of uv dye on evaporator, looks to be originating from factory epoxy joint on capillary tube. Unit will need evaporator replaced. Part is still under warranty. Part is not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 WP2306093 (Evaporator)"
We serviced a
KITCHENAID WALL OVEN
Model KEMS379BSS00
Near Ashtabula, OH 44004
Dan H
Job Details:
12/30/2021
"Installed new user interface , op test good"
We serviced a
MAYTAG WASHER
Model MVWX500XW1
Near Amherst, OH 44001
Angel
Job Details:
12/30/2021
"Cc that unit was not spinning out and did not do anything. Ran diagnostics and found shifter fault and basket speed sensor fault. Will need shifter replaced shifter ran calibration unit started working but now that its spinning found out the gearcase is bad as well sounding real loud. Opt test ok.; ordrng 1 W11132267 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt), used 1 WPW10006355 (ACTUATOR), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near North Ridgeville, OH 44039
David R
Job Details:
12/30/2021
"Replaced icemaker, also found some ice in line blocking water from being called. Corrected, cleared, tested, good. Op test ok."
We serviced a
GE DRYER
Model DCVH515EF0WW
Near Mentor, OH 44060
Brian M
Job Details:
12/29/2021
"Cc unit not heating Found unit not running due to snapped belt caused by roller Needs roller and belt ; ordrng 1 WE12M29 (belt drive) and 1 WE12X83 (pulley idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Mayfield, OH 44143
Brian M
Job Details:
12/29/2021
"Cc unit stopped working Found no led light on board but unit getting power Needs control board ; ordrng 1 WD21X25732 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HES
Near Solon, OH 44139
Brian M
Job Details:
12/29/2021
"Cc ff section warm Found diffuser stuck closed Diffuser motor malfunctioning Needs diffuser ; ordrng 1 WP67003903 (control- d), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS5RKZASS
Near Solon, OH 44139
Brian M
Job Details:
12/29/2021
Cc no ice no water Found supply line kinked behind fridge fixed position of line OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, OH 44240
Brian M
Job Details:
12/29/2021
Installed thermistor Advised to watch
We serviced a
WHIRLPOOL ICEMAKER
Model MIM1554ZRS0
Near North Royalton, OH 44133
David R
Job Details:
12/29/2021
"Cc unit not getting water and icemaker not stopping when making ice. Found 120 coming from control to valve, ice bin thermistor out of range. Will need water valve and thermistor. Ordering ; ordrng 1 W10881366 (Water valve) and 1 WPW10511923 (Bin thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details:
12/29/2021
"Replaced element, ran diagnostics, good. Tested. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, OH 44039
Angel
Job Details:
12/29/2021
Replaced ui and control board. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES
Near Willoughby, OH 44094
Jason N
Job Details:
12/29/2021
"Cc unit front burner getting too hot Customer stated on several occasions the RF burner gets too hot/stays glowing red and burns things. Ran burner test, element seems to be cycling properly but can hear arcing inside infinite switch. Possible arcing is causing L contacts to temporarily weld together, keeping element powered on. Ordering infinite switch. ; ordrng 1 WP3149400 (Infinite switch)"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Willowick, OH 44095
Jason N
Job Details:
12/29/2021
"Cc unit making vibration noise during cycleRan dryer op test, after several minutes vibration manifested in blower wheel area of unit. Pulled unit apart, found blower wheel cracked. Replaced blower wheel using customer supplied pre Id part. Ran dryer op test for 10 minutes, no abnormal sounds heard. Op test good"
We serviced a
MAYTAG REFRIGERATOR
Model n/a
Near Willowick, OH 44095
Jason N
Job Details:
12/29/2021
Cc unit needs water filter replaced Replaced water filter using customer supplied part. Purged 1 gallon of water through dispenser. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB750YW1
Near Avon Lake, OH 44012
Angel
Job Details:
12/29/2021
Replaced thermal fuse and thermistor tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GBS0
Near Westlake, OH 44145
Angel
Job Details:
12/29/2021
"Cc that unit is not filling with water. Verified and unit is filling with water its just not washing. Will need wash pump replaced. Gave customer estimate and said they will try to get coverage from whirlpool. They paid service call.; ordrng 1 W10805015 (Wash pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Richmond Heights, OH 44143
Jason N
Job Details:
12/29/2021
Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test. Op test good.
We serviced a
MAYTAG RANGE
Model MGS5752BDS
Near Cleveland Heights, OH 44106
Manny
Job Details:
12/29/2021
"Cc unit not igniting think is the igniter. Verify that igniter is not glowing, replaced igniter with T/S #12400035, set unit to bake and igniter glows and burner ignited Opt test ok; used 1 12400035 (IGNITER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Avon, OH 44011
Marie V
Job Details:
12/29/2021
"Replaced heater, no leaks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Broadview Heights, OH 44147
David R
Job Details:
12/29/2021
"Replaced heater element. Ran diagnostics test, good, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44129
David R
Job Details:
12/29/2021
"Cc unit icemkaer not working. Leveled doors. Icemaker test button it working either. All wires plugged in, ordering icemaker and control ; ordrng 1 W11546935 (Icemaker) and 1 W11566851 (Control)"
We serviced a
JENN-AIR RANGE
Model JER8885RAS1
Near Westlake, OH 44145
Marie V
Job Details:
12/29/2021
"Cc that the burner is not working. Confirmed verify power to switch, 240v, unit will need switch.; ordrng 1 WPW10185286 (Switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYH3
Near Chardon, OH 44024
Joe O
Job Details:
12/29/2021
"Cc: leaking sudsy water, not draining properlyCustomer stated unit was leaking sudsy water, then they ran 1 hr wash with dishwasher cleaner tablet, and the lights never shut off on ui at the end of the cycle. Customer stated unit has left water remaining in tub multiple times. Ran diagnostics test cycle. Found error codes F6e1(low/no water) f5e1(door stuck open). Found excessive suds in unit. Advised on soap usage, advised how suds can affect draining. advised customer drain pump could be over heating. could not duplicate issue. Built estimate for drain pump. Op test ok; used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Corina B
Job Details:
12/29/2021
"CC that there is water in the tub after running and stops mid cycle. Ran diag 10-2 Vent electrical problem, 9-1 not draining. Checked the drain hose, clear. Cleared codes. Ran a calibration called t/l Bruce file# 7732381040 to replace the Wire harness or flowing debris in the drain hose. Replace both. Office to reschedule ; ordrng 1 W11568793 (Wire harness) and 1 W11084845 (Harness) and 1 W11414944 (Drain hose) and 1 W11551233 (Drain hose)"
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Painesville, OH 44077
Dan H
Job Details:
12/29/2021
"Customer complaint that lint trap is warped, confirmed, unit needs new lint trap grill, schedule with other call job number (384749); ordrng 1 W11117302 (Grill), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Dan H
Job Details:
12/29/2021
"Customer complaint that freezer section is not freezing, unit is in an unheated garage, advised customer that unit will not run when temperature drops below 40 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Kent, OH 44240
Brian M
Job Details:
12/29/2021
"Cc of leak Found bellow to have a tear Needs bellow Customer wants to install no need for return visit unless he calls ; ordrng 1 W11314648 (bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Solon, OH 44139
Brian M
Job Details:
12/29/2021
Cc that on quick wash water was above agitator Ran quick wash water stopped at Normal spot Ran auto test no issue or codes Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB750WQ0
Near Independence, OH 44131
David R
Job Details:
12/29/2021
"Ran unit through diagnostics and rapid wash, good, all components working correctly. Good, op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS2
Near Cleveland Heights, OH 44106
Manny
Job Details:
12/29/2021
"Cc unit not washing right, ran diagnostics cycle and noticed little water coming in, tested voltage at the fill valve only getting 90V checked resistance and have 901 ohms which is within range per tech sheet removed door panel to check voltage coming in the control and out to fill valve 121.3V to control and 89 from control to valve. Contacted BJ just to confirm that unit needs a main control, and he agrees. Customer will not proceed with the repair.; ordrng 1 WPW10084141 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW03
Near Columbia Station, OH 44028
Marie V
Job Details:
12/29/2021
"Replaced clamp, tested unit on two different cycles. Pass. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Olmsted Township, OH 44138
David R
Job Details:
12/29/2021
"Steamed all ice, replaced evap harness and thermistor. Turned on diagnostics, all fans are working and heater is working as well. Give 24 hours for temp to return to normal. Op test ok."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Amherst, OH 44001
Marie V
Job Details:
12/29/2021
"Cc that the unit is not making the end signal, even when you turn it on or off. Confirmed. Found loose connection. Corrected issue. Started unit and let if finish by it self. Buzzer worked. Op test ok; ordrng 1 W11413567 (Panel)"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Cleveland Heights, OH 44118
Manny
Job Details:
12/29/2021
"Cc unit is completely dead, have power in outlet, verify there is no leds on when knob is turned, checked outlet and have 120.2V removed console and control indicator LED is off, disconnected connector J5 tested voltage and have 120.2V unit will need a main control. Customer stated that is an expensive repair, and that would be the cost of a new washer, I advise him to call amana customer care and see if he can get a concession for the repair or at least for parts.; ordrng 1 W11170317 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Olmsted Falls, OH 44138
David R
Job Details:
12/29/2021
"Replaced wash motor, ran diagnostics, good, all components working. Op test ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model GMH6185XVS2
Near Amherst, OH 44001
Marie V
Job Details:
12/29/2021
"Cc that the unit will not run. Confirmed.unit stops about 5 seconds from pressing start. Removed top plate and it was full with grease, control also had grease on it. Explain cust that unit will have to be cleaned up and replaced the control board. Cust will call back if they want to continue ; ordrng 1 WPW10370614 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Lorain, OH 44053
Marie V
Job Details:
12/29/2021
"When arrived cust said that last time it was used unit stopped mid cycle and theres water inside. Removed use and cut power to unit. Replaced heater and screws, inspected the bottom and found that the seal of the pump is leaking as well. Control is shorted, it will not start a cycle. Unit will need seal, control , clamps and manifold.; ordrng 1 WD08X22758 (Seal) and 1 WD21X24901 (Control) and 1 WD18X22782 (Sump manifold) and 1 WD35X10382 (Clamp kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Dan H
Job Details:
12/29/2021
"Customer complaint that fresh food section is freezing, fresh food section temperature at 32 degrees, customer has fast cool on, installed new control and harness"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Willoughby Hills, OH 44092
Joe O
Job Details:
12/29/2021
"Cc: loud operation, walking, water remaining in dispenserAdvised customer water will remain in dispenser due to dispenser using a siphon. Found no stored error codes. Ran auto test found no abnormal sounds. Ran normal cycle. Ran drain and spin. Advised customer on loading, and adjusting clothing. Found No abnormal noises. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44124
Jason N
Job Details:
12/29/2021
"Cc unit not maintaining temperature. Customer stated when running bake, comes up to preheat but then drops temperature. Ran bake test to 350 degrees. Unit preheated to proper temperate, let unit cycle. After several cycles, unit stopped igniting, will only spark. Found gas valve coil for bake will not open. Pulled back cover, measuring voltage to valve coil from DsI board. Voltage is good to valve at 14.5vdc. Unit is working again. Found pinched orange wire from DSI board harness to valve, wire pushed against metal bracket when back cover is installed. This is causing intermittent short out to valve coil. Repaired wire and rerouted away from metal bracket. Ran bake test and let cycle several times. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB00
Near South Euclid, OH 44121
Corina B
Job Details:
12/29/2021
"CC that there is still water on the floor. Confirmed. Poured water into the drain pan, water is leaking. Will need a new drain pan.; ordrng 1 WPW10614158 (Drain pan)"
We serviced a
N/A N/A
Model WTW8000DW0
Near Cleveland Heights, OH 44118
Corina B
Job Details:
12/29/2021
"CC that the unit keeps clicking. Ran diag F3e2 Inlet Water Temperature Fault, F5e3 Lid Lock Will Not Unlock. Checked the valves, good. Checked the lock in manual diag will not go into. Replaced the latch from t/s. Ran a calibration. Started a cycle. Opt test ok ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mentor, OH 44060
Dan H
Job Details:
12/29/2021
"Installed new heater , op test good"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0ES3
Near Shaker Heights, OH 44120
Corina B
Job Details:
12/29/2021
"CC that the oven does not work. Confirmed. Ran diag f9e0 miswired. Checked the power at the terminal block, good. Checked the bake element 23 ohms. Checked the power at the control c2-7 and c4 0 volts. Will need a new control. ; ordrng 1 W11122536 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Cleveland, OH 44111
Angel
Job Details:
12/29/2021
Cc that unit is not washing or they would find pod not dissolved at end of cycle. Verified let unit start and it would not turn the wash pump on. Checked power at control and had 120vac. Unit will need pump. Opt test ok.; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Eastlake, OH 44095
Dan H
Job Details:
12/29/2021
"Customer complaint that unit is not dispensing fabric softener, found control not sending power to fabric softener valve, unit needs new control and fabric softener switch, part is out of stock so not scheduling return appointment ; ordrng 1 W11419215 (Cntrl) and 1 W11197418 (Swtch)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44117
Joe O
Job Details:
12/29/2021
"Cc: not spinning out clothes, vibratingFound unit not corner balanced, adjusted leveling leg. Found no stored error codes. Ran auto test. Unit filling washing draining and spinning. Ran manual spin. Found basket is well balanced. Unit functioning as designed. Could not duplicate issue. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willowick, OH 44095
Joe O
Job Details:
12/29/2021
Installed control. Ran test cycle. Op test No good. Still flashing fae5 error. Only part not replaced is harness. Needs harnessHarnesses out of stock. Office to reschedule ; ordrng 1 W11568793 (Main harness) and 1 W11084845 (Door harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Beachwood, OH 44122
Jason N
Job Details:
12/29/2021
"Cc unit still leakingPulled unit from cabinet, ran wash test. Found water dripping from water inlet manifold tub port. Retaining nut is loose on the inside causing gasket not to seal. Same issue as previous. Ordering manifold and retaining tub nut. Manifold not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11535094 (Inlet manifold) and 1 W11535081 (Tub nut)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Cleveland, OH 44105
Corina B
Job Details:
12/29/2021
"Replaced the valve. Opt test ng. Checked the water at the supply line, good. Removed the line from the valve no water coming out. Will need a new housing. ; ordrng 1 W11346623 (Filter head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near North Olmsted, OH 44070
Angel
Job Details:
12/29/2021
"C that unit was turning on and off at least every hour or so and would start beeping as display power outage also checked temperatures and freezer was at 20* and ff section at 54*. Got to the evaporator on the freezer section and frost was poor on the evaporator but since they were having problems with unit turning on and off called BJ since its a wise motion unit and we went into diagnostics and made sure it wasnt a seal system issue by ramping up compressor to 100% and making sure it pulls 150watts and not less than 110watts unit is pulling 155watts so its not a seal system problem. BJ and Came with the conclusion to replace the Orion board and control board. Gave customer estimate and stated that she would call whirlpool to try to get a authorization for coverage. Collected service call.; ordrng 1 W11164517 (Orion board) and 1 W11389713 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chesterland, OH 44026
Manny
Job Details:
12/29/2021
"Cc unit is banging when spinning, ran diagnostics and found error code F0E5 for off balance load, ran a load on rapid was to get it soaked and ran drain and spin, for 10 mins and not banging noise, advise customer arrange the clothing around the basket when loading the unit and to rearrange items if he hears the banging. Opt test ok"
We serviced a
GE MICROWAVE
Model JE1590SH01
Near Mentor, OH 44060
Joe O
Job Details:
12/29/2021
Installed micro switches. Tested. Op test ok
We serviced a
KENMORE WALL OVEN
Model 790.48193
Near Beachwood, OH 44122
Jason N
Job Details:
12/29/2021
"Cc unit upper oven not working, needs control board installedConfirmed upper oven is not heating on bake or broil. Pulled unit, checked hi limit thermostat, checked good for continuity. Found burnt solder joint on bottom on relay control board. Replaced using customer supplied part. Ran bake test on upper and lower ovens to 300 degrees. Both preheated and cycled properly. Op test good."
We serviced a
GE DISHWASHER
Model PDF820SSJ2SS
Near Painesville, OH 44077
Dan H
Job Details:
12/29/2021
"Installed new vent seal and cap, op test good , vent(wd12x20218) was damaged and not needed"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Cleveland, OH 44105
Corina B
Job Details:
12/29/2021
"CC that the upper rack is broken. Confirmed. Will need the upper supports and adjusters.. Parts still covered. ; ordrng 1 WPW10609579 (Adjuster) and 1 WPW10609578 (Adjuster) and 2 WPW10251047 (Cover)s and 1 WPW10627763 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lakewood, OH 44107
Corina B
Job Details:
12/29/2021
"Replaced the control, pump and motor. Ran a calibration. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Avon Lake, OH 44012
Angel
Job Details:
12/29/2021
Cc that unit was having a burnt smell and was dead as well. Verified and found the wires burnt on wire box underneath dishwasher. Cut out burnt wires and reinstalled with new wire nuts and added tape to secure tested unit. Opt test ok.
We serviced a
KENMORE WASHER
Model 110.9957512
Near Mentor, OH 44060
Joe O
Job Details:
12/29/2021
"Installed siphon break, cap, and hose. Ran test cycle. Advised customer to monitor. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Solon, OH 44139
Jason N
Job Details:
12/29/2021
Cc unit needs updated heater element installedInstalled new heater element using customer supplied pre Id part. Ran diagnostics cycle. Op test good.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Ashtabula, OH 44004
Dan H
Job Details:
12/29/2021
"Customer complaint that unit is not heat, confirmed, found element open, unit needs new element; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Olmsted Falls, OH 44138
David R
Job Details:
12/29/2021
Replaced cooktop. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY04
Near Avon Lake, OH 44012
Angel
Job Details:
12/29/2021
"Cc that freezer was not keeping temperature. Took temperatures and freezer was at 33* and ff section at 56*. Took evaporator cover off and unit had no frost pattern at all checked all fans were working and that compressor was running. Explained to customer that if i have to tap there system to check for leak they will not be able to use it at all and they said to leave it like that because they were planning to get a new one and they can at least keep there stuff in the freezer for now. Still gave customer estimate but they do not want to fix. Collected service call. Opt test ok.; ordrng 1 WPW10466675 (Compressor) and 1 WPW10143759 (Uv drier) and 1 WP2188822 (Evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Willoughby, OH 44094
Corina B
Job Details:
12/29/2021
Ran entitlement good. CC that the handle is loose. Confirmed. Found the screw on the handle Not tightening. Will need a new handle. Cust can install part. ; ordrng 1 W11163764 (Handle)
We serviced a
KITCHENAID KITCHEN
Model KDFM404KPS0
Near Mentor, OH 44060
Joe O
Job Details:
12/29/2021
Installed heating element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC7ESWW0
Near Aurora, OH 44202
Jason N
Job Details:
12/29/2021
"Installed timer, ATC and lid switch. Ran wash test, unit sensed, filled and started into wash. Switched to spin, unit drained and spun out. Op test good."
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Lakewood, OH 44107
Manny
Job Details:
12/29/2021
"Cc clothes wet at the end of the cycle, found a lot of socks in the bottom by the belt, belt was off possibly due to the socks getting stuck in pulley and causing belt to come off, reinstalled belt and ran light cycle to let it fill then switch to drain and spin. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Elyria, OH 44035
Marie V
Job Details:
12/29/2021
"Too POP. Cc that the fresh food is not cooling. Took temps 56* fresh food and 2 on freezer. Found frost on air duct going down to fresh food blocking air flow. Defrosted and found liner is not seal all the way, added silicone 100% and also freezer door is hitting the bottom not allowing door to close, you have to lift up to get it close. Added washer . Op test ok advise cust to allow 24 hours for unit to reach normal temps.; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561KES
Near Madison, OH 44057
Dan H
Job Details:
12/29/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees, freezer section temperature at 22 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, unit needs new evaporator and filter drier, customer does not want repair; ordrng 1 12002041 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Olmsted Falls, OH 44138
David R
Job Details:
12/29/2021
"Cc unit not turning on. Getting 120 directly to control. No lights on control. Gave estimate to customer for repair. Customer paid SVC only, do not order parts. ; ordrng 1 W11170317 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXST00
Near Solon, OH 44139
Brian M
Job Details:
12/29/2021
Installed icemaker Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDI220T1
Near Solon, OH 44139
Brian M
Job Details:
12/29/2021
Cc unit not functioning Found timer not advancing and not sending power to valve Needs timer Timer is NLA 4163550; ordrng 1 4163550 (sub 9740619)
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Solon, OH 44139
Brian M
Job Details:
12/29/2021
Cc latch broken Found switch broken Replaced OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Willowick, OH 44095
Corina B
Job Details:
12/29/2021
"CC that there is a noise in spin and agitate. Ran diag F2e1 stuck key. Cust had videos of the noise, the agitating is normal. Started a cycle, heard the noise. Checked underneath found the rotor and stator covered in oil. Causing the noise. Will need a new gear case, clutch, slide, rotor and stator. Office to reschedule ; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slide) and 1 W11393685 (Gear case) and 1 W11161960 (Agitator)"
