Near Chardon, OH 44024
Joe O
Job Details: 12/18/2020
DRYER GE GTD65EBSJ3WS Customer did not receive part. Re ordering terminal block.; ordrng 1 WE4M325 (TERMINAL BLOCK)
Near Parma, OH 44134
Marie V
Job Details: 12/18/2020
REFRIGERATOR FRIGIDAIRE PHS69EJSS0 "Cc that theres a leak on fridge every time ice maker ask for water. Found fitting on line for ice maker loose, corrected issue. Op test ok"
Near Andover Township, OH 44003
Jeff M
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "I found the been half full. I tried to cycle the icemaker it would not cycle; ordrng 1 WPW10300022 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44134
Marie V
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW02 "Cc that the unit is making ice intermittently. Unit has good water pressure, found door warped preventing from having good contact with light switch. Will need new door. Also replaced ice maker because connector that goes to ice maker was broken. ; ordrn
Near Lakewood, OH 44107
Corina B
Job Details: 12/18/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "CC that the unit is not draining. Drain pump is clear. Blew threw the drain hose, cleared. Started a cycle to cancel no water going threw. Checked the connections at the sink, clear. The check valve is the wrong direction, not let water go threw. Will ne
Near Munson Township, OH 44024
Jason N
Job Details: 12/18/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc unit ice buildup, not cooling.Found ff evaporator frozen over. Ran diagnostics on ff thermistor, good at 44 degrees, Ff evap thermistor reading 32 degrees. Found service pointer for evaporator ice buildup and warm ff section. Unit serial number falls
Near North Madison, OH 44057
Joe O
Job Details: 12/18/2020
REFRIGERATOR FRIGIDAIRE FFTR1821TS5 "Cc: not cooling properly, noise, frosting in freezerFound temps in ff section at 43 degrees, freezer temps at 13 degrees, found frost building on evap cover. Found bi metal open. Needs bi metal; ordrng 1 5303918634 (thermostat kit1677), used 1 SHIPPING (
Near Westlake, OH 44145
Marie V
Job Details: 12/18/2020
DISHWASHER KITCHENAID KUDC10FXSS5 "Cc that the unit is leaking and damaging her floor. Top pics. Unit had too much suds ,also rearrange unit because it was leaning the wrong way, and found float switch leaking. Will need nut , housing and gasket.; ordrng 1 WPW10195038 (Nut) and 1 WP853174
Near Mayfield Heights, OH 44124
Jason N
Job Details: 12/17/2020
DISHWASHER KITCHENAID KDFE304DSS0 "Cc unit leaking and dishes not drying.Ran diagnostics, found codes 3-1 for OWI thermistor open. Ran diagnostics cycle, water leaking from diverter under sump. Unit needs pump/motor assembly and OWI sensor. ; ordrng 1 WPW10455261 (pump&motor17266) and 1 W
Near Concord Township, OH 44077
Jason N
Job Details: 12/17/2020
WALL OVEN GE PT7050SF2SS "Cc unit burning smell when operatingRan bake test, a few minutes in, definite smell of burning electrical or wiring. Pulled unit, found pigtail power cord not tightened to terminal block, wires starting to burn. Repaired wiring, tightened all connections
Near Cleveland, OH 44128
Jason N
Job Details: 12/17/2020
RANGE WHIRLPOOL WFG505M0BS0 "Cc unit leaking gas and oven seal is badCustomer stated oven takes a long time to heat up and it smells like gas when it doesn’t light. Also the oven door seal is bad, it’s dry rotted. Seal was replaced 4-15-19. Confirmed door seal is brittle and broken
Near Mentor, OH 44060
Jason N
Job Details: 12/17/2020
DRYER GE GFDN120GD0WW "Cc unit shutting off before clothes dryRan diagnostics, thermistors registering proper temperature and increase when heat is on. Only code stored is e60 door switch open. Ran large load of moistened towels on normal sensor dry. Checked airflow at vent ou
Near Bedford Heights, OH 44146
Jason N
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Cc unit not cooling in ff sectionCustomer stated it stopped cooling after the big snowstorm and power outage recently. Confirmed ff section at 58 degrees. No airflow to ff section. Checked evap fan, working normally, found air return on bottom frozen up.
Near Lyndhurst, OH 44124
Dan H
Job Details: 12/17/2020
REFRIGERATOR GE pfe28kmkbes "Customer complaint that unit is not dispensing water, unit dispensed water, confirmed, unit is intermittently dispensing ice and water, switches are working, unit needs new control; ordrng 1 WR55X35725 (Cntrl), used 1 SHIPPING (shipping and handling) fr
Near Moreland Hills, OH 44022
Jason N
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Installed auger motor. Ran ice dispense test several times. Op test good.
Near North Ridgeville, OH 44039
David R
Job Details: 12/17/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Called techline. Let know replaced the pump motor, owi sensor, control, and drain pump. Techline said usually the owi sensor would be the problem causing shut Downs. Techline said the only part and last part that he can think of replacing is the main har
Near Mantua Township, OH 44202
Brian M
Job Details: 12/17/2020
DISHWASHER KITCHENAID KDTM354DSS0 "Cc unit smelt burnt Found control and UI burnt Needs UI control and wire harness ; ordrng 1 W10566915 (harns-wire) and 1 W10803367 (panel-cntl) and 1 W10854216 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Corina B
Job Details: 12/17/2020
DRYER MAYTAG MDE5500AYW CC that there is a noise. Found the lint in the blower wheel. Cleaned the blower wheel out. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.. optest ok
Near North Olmsted, OH 44070
David R
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Cc not draining. Found debris stuck in line. Corrected. Tested. Op test ok
Near Lorain, OH 44052
Gabriel P
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ran diagnostics no error code ran calibration test pass at the end of cycle check temp on heater 237 degrees pass no issue found dishwasher washer working as design advise to run hot water to sink before operation,opt test ok"
Near Willoughby, OH 44094
Joe O
Job Details: 12/17/2020
WASHER WHIRLPOOL WFW8620HC2 "Cc: drum light not working, ui shut off on its own, screwsFound 2 missing screws on unit. Replaced screws. Found ui is functioning as designed. Found drum light has a broken wire on it. Needs drum lightLight shows out of stock. Office to reschedule ; ord
Near Cleveland, OH 44105
Corina B
Job Details: 12/17/2020
WASHER MAYTAG MVWC465HW2 "Replaced the suspension rods, lid and latch. Ran a calibration. Started a drain and spin. Optest ok."
Near Aurora, OH 44202
Brian M
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc led out Found under ice maker led out Replaced using back truck stock ; used 1 W11462342 (Chrome LED), and 1 SHIPPING (shipping and handling) from stock"
Near Saybrook Township, OH 44004
Jeff M
Job Details: 12/17/2020
RANGE GE P2B940SEJ4SS The unit is not heating correctly I preheated the oven to 350° it only reached 300 everything kept cycling on and off correctly just at the incorrect temperature it needs a new control board and temp sensors; ordrng 1 WB24X25056 (sensor asm) and 1 WB27X29
Near Lorain, OH 44052
Gabriel P
Job Details: 12/17/2020
RANGE WHIRLPOOL WFG320M0BW2 "Wrong burner but still use igniter old ones were bad,opt test ok"
Near Aurora, OH 44202
Brian M
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRF560SEYB04 Cc unit not making ice Found icemaker in the off position Turned on made sure unit cycled and refilled OP Test Ok
Near Solon, OH 44139
Dan H
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Customer complaint that deli drawer is sagging after new face was installed, found shelf roller bent, ordering deli drawer/shelf; ordrng 1 W11243759 (Shelf) and 1 WPW10346891 (Rail) and 1 WPW10346890 (Rail) and 1 W11257202 (Drawer) and 1 W11226546 (Runn
Near Amherst, OH 44001
Gabriel P
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM06 "Customer explain that when unit is on recommend is not keeping nothing cold on fridge when arrive found 37 to 40 degrees temperature on recommend setting on fridge and 6 to 10 degrees Fahrenheit on freezer on recommend setting thats cold enough I still r
Near Elyria, OH 44035
Gabriel P
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Found heater wire broken on door by the icemaker it will need new door ordering ; ordrng 1 W10849516 (dor-fip) and 1 W11099340 (cntrl-elec)
Near Solon, OH 44139
Jason N
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc unit lights not working.Freezer led and top leds in ff dim. Installed new freezer led from truck stock. Illumination returned to unit. Op test good.; used 1 W10695459 (LED MODULE) from stock
Near Willoughby, OH 44095
Joe O
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KRMF706EBS00 "Cc: not cooling properly, not making iceFound temps in ff section at 50 degrees. Freezer at 34 degrees. Found no stored error codes. Ran diagnostics test cycle watched frost pattern. Unit only has partial frost pattern on freezer evap. Frosting on cap tu
Near Warrensville Heights, OH 44122
Dan H
Job Details: 12/17/2020
RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint that oven door glass is loose, confirmed, installed brackets from truck stock surplus per service pointer W10878790, op test good ; used 1 W10883496 (Bracket) from stock"
Near Geneva Township, OH 44041
Jeff M
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Sump pump is seized it is receiving power estimate only; ordrng 1 W11085683 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 12/17/2020
WASHER AMANA NTW4516FW3 "Found error f8e1 long fill no fill ran manual test no cold water going to unit customer had the flow valve on hose advise the to switch to regular braided hose ,no issue found with unit"
Near Westlake, OH 44145
Marie V
Job Details: 12/17/2020
WASHER MAYTAG MVWC565FW1 "Cc that the unit is making a noise when is going to agitate. Ran diag found F7E5 SHIFTER FAULT. Started a cycles and confirmed the issue. Unit is not shifting from spin to agitate. Will need shifter. ; ordrng 1 W10913953 (Shifter), used 1 SHIPPING (shi
Near Rocky River, OH 44116
Marie V
Job Details: 12/17/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Cc that the unit works intermittently, they have to reset control to get it to work and not always work. Ran diag found 4-4 wash motor failure , 7-1 no heat. 164 degrees after auto test was done,Motor is not working. Started a normal cycle. Control was s
Near Euclid, OH 44119
Joe O
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL KDFM404KBS0 "Cc: will not run, error codeFound error code f8e4(overfill). Ran test cycle. Found soap residue in overflow pan. Advised customer on over suds. Unit functioning as designed. Op test ok"
Near Aurora, OH 44202
Brian M
Job Details: 12/17/2020
WALL OVEN WHIRLPOOL WOD93EC0AS01 "Cc unit not working Found thermal fuse open Used jumper to test oven OP Test Ok Needs thermal fuse ; ordrng 1 WPW10545291 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Marie V
Job Details: 12/17/2020
DISHWASHER KITCHENAID KUDL02FRSS1 "Cc that the unit works sometimes, and that is not running right now. Choose normal cycle and press start, unit started working, cust ask me to try heavy duty cycle because it doesnt work. Stared a heavy duty cycle and it ran good. Unit is working as desi
Near Maple Heights, OH 44137
Dan H
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Customer complaint that unit will not stop making ice, found bail arm disconnected, reinstalled, op test good"
Near Fairview Park, OH 44126
David R
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 ". Cc unit is not cooling correctly in FF, FZ is fine. Took out drawer in FF saw ice building up on evap, fan not working. Nothing blocking fan. Checked service matters, unit does not fit in service pointers serial number. FF evap comes with whole kit. Le
Near Cleveland, OH 44106
Joe O
Job Details: 12/17/2020
RANGE WHIRLPOOL WFG550S0HZ1 Installed control. Ran test bake. Op test ok
Near Westlake, OH 44145
Marie V
Job Details: 12/17/2020
DISHWASHER GE GSD2200G00WW "Cc that the unit is not cleaning dishes properly. Unit is working good pump is running. Advice cut to run hot water before stating the unit this will help dissolve the dishwasher soap. Also found unit leaking at the side of the pump. This will need to be
Near Cleveland, OH 44105
Corina B
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KBFS25EWWH9 CC that the ice maker is not making ice. Checked the power to the ice maker 120 volts. The water valve has 120 volts. Checked the door switch good. Will need an ice maker. Replaced the ice maker from t/s. Cycled optest ok.; used 1 W10884390 (ICE MAKER ASS
Near North Madison, OH 44057
Jeff M
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 The customers issue was it was not dispensing water. I found the water filter was plugged. pulled the old filter out unit tested good installed new filter that customer had unit tested good ran 4 gallons of water out of the dispenser
Near Maple Heights, OH 44137
Dan H
Job Details: 12/17/2020
DRYER WHIRLPOOL WGD4815EW2 "Installed new motor, op test good"
Near Painesville, OH 44077
Jeff M
Job Details: 12/17/2020
RANGE KITCHENAID KSDG950ESS1 I installed the downdraft fan I was not able to completely hook it up customer is going to have to call the installer back to finish the job
Near Broadview Heights, OH 44147
Dan H
Job Details: 12/17/2020
OTR MICROWAVE KITCHENAID KOCE500ESS09 "Installed new inner door, customer stated light in microwave is out now, ordering bulb and socket, will install the rest of the parts on return visit broke slide arm reordering ; ordrng 1 WPW10490593 (Socket) and 1 W10886919 (Bulb) and 1 W11214480 (Arm
Near Cleveland, OH 44144
Corina B
Job Details: 12/17/2020
DRYER WHIRLPOOL WGD4815EW2 Called office to see if there is a warranty. Cust does not want to pay for the service call. Waiting to see if there is a warranty on the dryer. Need to submit it to see there is warranty. Entitlement is from lowes."
Near Brooklyn, OH 44144
David R
Job Details: 12/17/2020
DRYER MAYTAG MED7230HW0 Replaced control. Tested. Out. Op test ok
Near Solon, OH 44139
Jason N
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 "Installed auger dispenser motor. Ran ice dispense test, op test good. Sealed ice chute liner where liner has started to warp, with silicon, to prevent infiltration of moisture into motor and wiring."
Near Concord Township, OH 44077
Jeff M
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL GSS26C4XXF03 Icemaker is not working I found the neutral wire broken along with two other wires in the harness coming from the door units non-repairable unless the doors to be replaced the units nine years old
Near Williamsfield, OH 44093
Jeff M
Job Details: 12/17/2020
RANGE WHIRLPOOL WFG550S0HZ0 Installed the new part op tested good.
Near Cleveland, OH 44144
Corina B
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 CC that the ff door is hard to open. Advised cust this normal. Temp is at 6 for both compartments. Did advised cust temp should be at 4. Optest ok
Near Avon Lake, OH 44012
Corina B
Job Details: 12/17/2020
DISHWASHER MAYTAG MDB8959SFH4 Replaced the track. Optest ok.
Near Avon, OH 44011
Gabriel P
Job Details: 12/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replace door,opt test ok but customer has another issue with valve making squealing sound when dispensing,ordering valve ; ordrng 1 WPW10341329 (water valve assy)"
Near Cleveland Heights, OH 44121
Corina B
Job Details: 12/17/2020
DRYER GE DRSR495EG8WW Replaced the belt. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace gasket,opt test ok"
Near Avon Lake, OH 44012
Corina B
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced the door and mullion. Optest ok
Near Cleveland, OH 44118
Joe O
Job Details: 12/17/2020
MICROWAVE KITCHENAID KOCE500ESS08 "Installed ui. Error code f6e8 came back. Spoke with BJ, Needs communication harnessHarness shows out of stock, office to reschedule; ordrng 1 W11157223 (harns-wire) and 1 W11229448 (harns-wire) and 1 W11325605 (HARNESS)"
Near Lakewood, OH 44107
Dan H
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that ice maker was flooding house, turned on water and ice maker , ice maker cycled never filled,, unit needs new ice maker and valve; ordrng 1 WPW10238100 (Valve) and 1 4317943 (Ice maker)"
Near Cleveland, OH 44102
Dan H
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL WDF520PADM9 "Customer complaint that unit is not drying properly and lower rack in rusting, ran diagnostics no error codes found, unit completed test cycle, heater is working, lower rack is rusting , unit needs new lower rack, customer will install ; ordrng 1 W10161
Near Cleveland, OH 44111
Dan H
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Dent in corner of door(see pic), customer wanted door installed anyways, Installed new door, op test good"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/17/2020
DRYER MAYTAG MEDC465HW0 "Found door latch out of place,correct issue,opt test ok"
Near Cleveland, OH 44113
Dan H
Job Details: 12/17/2020
WASHER GE GTUN275EM1WW "Customer complaint of an error code, started normal wash cycle, unit started to fill then valves sputtered and lights on control started flashing erratically, found water leaking through tub seal into gearcase, grease all over inside unit, unit needs
Near Mayfield Heights, OH 44124
Joe O
Job Details: 12/17/2020
DRYER WHIRLPOOL GEQ9800PW2 Cc: unit not shutting off when door is openFound door switch broke. Needs door switch.Customer does not want to repair at this time
Near Highland Heights, OH 44143
Joe O
Job Details: 12/17/2020
RANGE KITCHENAID KFGC506JSS00 "Cc: dent in door, burner clickingCustomer states occasionally when cooking if they use the middle front burner the unit will just click, but if he moves the cap it will then light. Advised customer if the burner cap is miss aligned it will not allow the
Near Parma, OH 44134
David R
Job Details: 12/17/2020
WASHER WHIRLPOOL WTW4955HW1 "Cc unit not going through cycle or wet close at end of cycle. When arriving found drain hose on ground, asked landlord about it, customer said it’s been on the ground a couple of days now, just moved it there. Could be the reason causing issue. Moved dra
Near Parma, OH 44134
David R
Job Details: 12/17/2020
RANGE WHIRLPOOL WFE745H0FS1 Replaced control. Tested bake at 350*. Good. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 12/17/2020
DRYER MAYTAG MED7230HW1 Hooked unit up to testing station. Unit is working. Heat is cycling. Op test ok
Near Avon, OH 44011
Marie V
Job Details: 12/17/2020
DRYER MAYTAG MEDB850WQ0 "Cc that the unit is not running and has a error code. Plugged unit back in and started a cycle control clicks but nothing happens F01 error code shows. F01 primary control failure. Will need main control . Cust will discuss with wife to see if they want
Near Highland Heights, OH 44143
Joe O
Job Details: 12/17/2020
WINE COOLER KITCHENAID KUWR304ESS01 Installed name plate. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 12/17/2020
WASHER WHIRLPOOL WFW5620HW2 "Cc unit jumping around, new house only used once. Found shipping bolts still in the back, removed, tested, good. Showed customer. Op test ok"
Near Streetsboro, OH 44241
Brian M
Job Details: 12/17/2020
REFRIGERATOR GE GSS25QGTAWW "Cc water leaking from door nowFound water line to be blown around hinge area Water line cant be repaired Needs door ; ordrng 1 WR78X11641 (Door), used 1 1OVRSZ (oversized shipping) from stock"
Near Kent, OH 44240
Brian M
Job Details: 12/17/2020
DISHWASHER WHIRLPOOL WDT790SAYM1 "Cc unit not filling Found unit able to fill and drain but will not wash Found sump just humming Ran auto test found error for heater circuit open Ran through test found heater to turn on Needs sump assembly and control ; ordrng 1 WPW10482502 (pump&motor)
Near Strongsville, OH 44149
David R
Job Details: 12/17/2020
WASHER MAYTAG MVWX655DW1 "Cc unit making drain sound and not letting cycles be selected, customer also said they do shit the water off and sometimes forget to turn on when starting the unit up. Plugged unit in, drain pumped kicked right on, held start button for 10 seconds to can
Near Aurora, OH 44202
Brian M
Job Details: 12/17/2020
WASHER WHIRLPOOL WFW92HEFC0 Cc of error f8e3 Found stored error for F8e3 and f9e1 and f3e1 Ran auto test auto test ran with no issue Re entered diagnostics found codes to have self cleared At this time unit is operating properly
Near Avon, OH 44011
Marie V
Job Details: 12/17/2020
RANGE GE JGBP90MEB3BC "Cc that the oven and broiler arent working. Advice cust that door needs to be closed for broiler and igniter on oven is not working. Igniter is receiving 115 volts but is not glowing. Will need igniter. ; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (shi
Near Mantua, OH 44255
Brian M
Job Details: 12/17/2020
WASHER MAYTAG MVWB865GW0 Cc of error Found error of f6e2 and f6e3 Unit will not go past errorsNeeds UI and control Customer to call whirlpool ; ordrng 1 W11162440 (cntrl-elec) and 1 W11135391 (console)
Near Streetsboro, OH 44241
Brian M
Job Details: 12/17/2020
RANGE WHIRLPOOL GBD307PRQ00 Cc unit sometimes works and sometimes doesnt At arrival unit seems to on and working but the display is super dim Advised unit will most likely need a control board and it is NLA part #8303817
Near Munson Township, OH 44024
Brian M
Job Details: 12/17/2020
WASHER GE GFW450SSK0WW "Cc unit making loud noise when spinning Customer had unit half apart found damage to boot and front tub Bearings are loud with hand spin Needs front and rear tub and boot Est only ; ordrng 1 WH45X22894 (tub front) and 1 WH45X22914 (washing machine tub) a
Near Concord Township, OH 44060
Jason N
Job Details: 12/17/2020
WASHER MAYTAG MVWB835DW4 "Cc unit not powering up.Able to run diagnostics, found code f6e2 for UI cannot hear ACU. Unit will need console and main control.; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
Near Mentor, OH 44060
Corina B
Job Details: 12/17/2020
DRYER KENMORE 110.7863279 CC that the drum is not turning. Found the belt broken. Replaced the belt with the dryer repair kit. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Avon, OH 44011
Marie V
Job Details: 12/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Ccthat the unit is not making ice. The bin was full of ice, cust didnt know, ran diag step 37 thermistor pass. Once got off diag ice maker cycled. Unit is working as designed. Door is good as well. Cust said that they have been using a lot of ice that pr
Near Olmsted Township, OH 44138
Marie V
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc that the unit makes a noise when is at the end of the cycle. Ran diag found no error codes. Ran auto test , heard the noise. Gear case oil came out. Gear case will need to be replaced. Also cam is stripped and the belt is loose. Ordering parts; ordrng
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/16/2020
WASHER WHIRLPOOL MAV8601AWW "Cc that the unit is not spinning. Removed belt from unit pump and trans pulley turns freely.motor is seized. ; ordrng 1 WP21001950 (Motor), used 1 SHIPPING (shipping and handling) from stock"
Near Garfield Heights, OH 44125
Dan H
Job Details: 12/16/2020
DRYER GE GTD45GASJ2WS "Customer complaint that knob is broken and light is not working, confirmed timer knob is broken off, bulb is blown, unit needs new timer and bulb; ordrng 1 WE04X24551 (Timer) and 1 WE05X20431 (Bulb), used 1 SHIPPING (shipping and handling) from stock"
Near Lyndhurst, OH 44124
Dan H
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.24oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before resto
Near Elyria, OH 44035
Marie V
Job Details: 12/16/2020
DRYER AMANA NED4655EW1 "Cc that the unit is not starting. Confirmed, drum is not turning. Blower wheel was stuck with fabric softener pellets , they were melted and got stuck. Tested unit found out that is not heating. Check power. From L1 toN 123 V from L2 to N 123 V from L1 t
Near South Russell, OH 44022
Dan H
Job Details: 12/16/2020
DISHWASHER GE DDT595SSJ0SS "Customer complaint that unit is not turning on, confirmed, power to control, board is flashing 7 times(csm tripped), reset control, op test good"
Near Rocky River, OH 44116
Dan H
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new door, op test good"
Near North Perry, OH 44081
Joe O
Job Details: 12/16/2020
WASHER MAYTAG MHW6630HW "Cc: will not turn onFound error codes f5e2(lock failure) f0e1(load in unit during clean washer cycle) f8e1(long fill) f0e5(off balance) f0e2(oversuds). Ran quick test. Found door is locking. Unit is filling, all valves are functioning. Service pointer W1
Near Chardon, OH 44024
Jeff M
Job Details: 12/16/2020
REFRIGERATOR AMANA ASD2624HEB "The evaporator is leaking there’s a big chunk of ice at the tubing where it comes out of the cabinet into the evap. EST only ; ordrng 1 12001940 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville Township, OH 44077
Joe O
Job Details: 12/16/2020
REFRIGERATOR KENMORE 596.722842 "Cc: not making iceFound ice maker will not cycle. Found ice maker is receiving proper power. Needs ice maker.Ice maker shows out of stock, office to reschedule; ordrng 1 D7824706Q (ice maker11943), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Jason N
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Cc unit not dispensing water or ice, also interior lights are out. Found no ice in dispenser, no water dispense, UI lights are staying on, no pantry board function. Checked pantry board, pantry board only receiving 3.7v dc. Checked voltage at power board
Near Bainbridge, OH 44023
Dan H
Job Details: 12/16/2020
REFRIGERATOR FRIGIDAIRE dgus2645lf2 "Customer complaint that unit is leaking and not making ice, Found Ice maker not filling, ice maker is sending 120vac to valve, valve worked after plugged back in, advised customer to monitor, found evaporator drain tube clogged, cleared evaporator d
Near Windham, OH 44288
Jason N
Job Details: 12/16/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc unit too hot on the outsideCustomer states she used it once, and deemed it unsafe because the outer left side became too hot. Ran bake test to 350 degrees, left front corner of oven getting warm. Pulled top, found oven cavity insulation uncovering cor
Near Strongsville, OH 44136
David R
Job Details: 12/16/2020
WASHER MAYTAG MVWB765FW2 "Cc when unit on, display stays on normal even when switching the knob around will not do anything, most of the time will not start. Went through diagnostics error codes, found F2E1 UI stuck button, F5E2 lid lock failure, F5E4 lid not opened between cycle
Near Painesville Township, OH 44077
Joe O
Job Details: 12/16/2020
DISHWASHER MAYTAG MDB8959SKB0 "Cc: error code, not drainingFound error code f9e1(not draining). Found chopper blade broke in drain pump. Needs drain pump. Drain pump out of stock. Office to reschedule; ordrng 1 W11412291 (DRAIN PUMP)"
Near Streetsboro, OH 44241
Jason N
Job Details: 12/16/2020
MICROWAVE WHIRLPOOL WMH76719CZ "Cc issue with unit turntable.Confirmed turntable not working, checked power in, good at 121v. Replaced turntable motor and coupling using customer supplied pre Id parts. Ran operation test, turntable operation good. Op test good."