Local Reviews
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Dan H.
FFHS2611PFEA FRIGIDAIRE REFRIGERATOR Customer complaint that unit is freezing food, fresh food section temperature at 54 degrees, Freezer section temperature at 25 degrees, evaporator fan is running, compressor and condenser fan is running, Good frost pattern on evaporator, air damper is opened, unit need new control board, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 A01078804 (control)
Dan H.
TS22BRXAN00 ESTATE REFRIGERATOR Customer complaint that unit is leaking and is not making ice, found unit leaking at valve, tightened, no leak now, found ice maker fill tube frozen solid, unit needs new valve, shut off water until repair is made; ordrng 1 WP2315576 (valve-inlt)
Macaulay G.
MVWX655DW0 MAYTAG WASHER Replaced gear case. All tested ok except washer is making a noise when is agitates. Office to order hub assembly.; ordrng 1 W10528947 (drive hub kit)
Macaulay G.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR Replaced freezer door. Stretched seal, checked fit.
Macaulay G.
WDT720PADM2 WHIRLPOOL DISHWASHER Checked dishwasher, found top rack sprayer line slightly disconnected. Reconnected sprayer and tested dishwasher, operating properly. Set down water mitigation mat.; Job Cmpltd
Chad P.
KRSF505EWH00 KITCHENAID REFRIGERATOR Found neutral wire backed out of the evap fan quick connect. Corrected wire. Reset power to unit. Fan now running. Good frost Patterson on evap Op test ok. Advised to monitor. Thermistor checks good
Brian M.
GX2FHDXVQ00 Whirlpool Refrigerator Installed defrost bimetal Tested defrost OP TEST OK
Jeff M.
WHIRLPOOL REFRIGERATOR WRS586FLDM01 The installed new part unit op tested good. Cust can install the emblem ; ordrng 1
Jeff M.
WHIRLPOOL DRYER WED9200SQ0 he idler pulley was bad I replaced it with ts unit op tested good ; ordrng 1 279640 (pulley,idler), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, JOB COMPLTD
Corina B.
LA5500XSW0 Whirlpool Washer Replaced the water valve. Optest ok
Corina B.
CRE9600CCM Maytag Range Replaced the switches. Optest ng. The smaller burner is staying on a high heat. Will need a new switch. Called SM to order part ; ordrng 1 WP7403P238-60 (switch-inf)
Arthur V.
WHIRLPOOL WASHER WTW6709TW1 Found unit has tons of softener residue causing issue. Took out washplate (see pics). Advised customer to clean washer using affresh several times to start and then at least once a month if residue continues time to get a new washer. ; Job Cmpltd,
Chad P.
JIM158XYCX0 WHIRLPOOL ICEMAKER Removed unit. Found rusty water stains on the floor. Reinstalled unit and leveled out. Made sure drain tube from unit was in the floor drain. Ran unit. No leaking. Observed unit draining into the floor drain correctly. Advised to use as normal. If unit is still leaking I advised to contact the plumber back as the floor drain may likely still be backing up. ; Job Cmpltd
Chad P.
KRFF707ESS01 KITCHENAID REFRIGERATOR Found drain pan is not accessible with out putting unit on its side or landing unit back very far.
Corey L.
WEE730H0DS0 Whirlpool Cooktop Buttons and display is dead, replaced control, op test good; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR ED5KVEXVB00 Cust complaint water not dispensing and no ice Found no water coming out of filter housing. Needs filter housing ; ordrng 1 WPW10121138 (housing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, O-emld tckt [SdLink
Brian B.
WFG520S0FS1 WHIRLPOOL RANGE Found LF top burner not lighting and knob stem is cracked. Cleaned orifice hole and Ignitor. Used another knob to test burner. Burner now lighting. Will need new knob.; ordrng 1 W11122880 (BURNER KNOB)
Brian B.
WDT910SAYM2 WHIRLPOOL DISHWASHER Replace the top basket racks,they were broken of,explain cause about cleaning the filter ran cycle,opt test good
Arthur V.
WHIRLPOOL REFRIGERATOR WRS322FDAM02 Upon arrival found ice bucket FULL of ice. Customer states unit icemaker quit making ice for about 4 days then filled the bucket. Advised customer it could have been a jam that broke free on its own. Installed freezer lens supplied by the customer. Unit op test good. ; , Job Cmpltd,
Arthur V.
WHIRLPOOL DISHWASHER WDT750SAHV0 Found motor running but no action. Needs motor and sump assy ; ordrng 1 W11087376 (MOTOR SUMP ASSY ),
Arthur V.
MAYTAG DRYER MGDC215EW0 , Found obstruction between drum and felt seal. Removed. Op test good ; Job Cmpltd,
Brian M.
WTW5000DW Whirlpool Washer Cc that unit does not work Found power going to board but board not turning on .. Need control board replaced ; ordrng 1 W10634026 (cntrl-elec)
Brian M.
WTW8500DW0 Whirlpool WasherCc that unit does not agitate Found wash plate loose from gear case Removed wash plate found washplate and gearcase spindle are damagedNeeds gearcase and washplate; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy),
Corina B.
MVWC425BW0 Maytag Washer Replaced the cam and gearcase. Ran a calibration. Normal wash and a drain and spin. Optest ok;
Dan H.
JCB2582WTF00 JENN-AIR REFRIGERATOR Customer complaint that fresh food section door is not closing properly, confirmed, found door closers worn out, ordering new fresh food section door closer
Dan H.
MVWC565FW1 MAYTAG WASHER customer complaint that unit is not starting, Ran diagnostics found f5e2(lid lock fault) error code, installed new lid lock, op test good. ; used 1 W10838613 (LATCH)
Macaulay G.
W8RXEGMWQ00 WHIRLPOOL REFRIGERATOR Found air leaks around door gaskets. Stretched seals. Used silicone around door frames of refrigerator; Job Cmpltd
Macaulay G.
WRT311FZDB00 WHIRLPOOL REFRIGERATOR Replaced freezer door. Put silicone around door and in gaps around edges. Put mitigation mat under refrigerator.; Job Cmpltd
Chad P.
FFTR1821QB2 FRIGIDAIRE REFRIGERATOR Found door seal came off door letting in warm moist air. Also handle broke off. Needs seal, handle and screw for handle. ; ordrng 1 240521303 (screw) and 1 242193212 (gasket-ref door) and 1 5304506471 (HANDLE)
Chad P.
WTW5000DW1 WHIRLPOOL WASHER Unit stored fault for fill valve thermistor. Found harness not fully inserted into control. Plugged in and reset power. Ran service mode, calibration and normal wash. Unit now working correctly. Op test ok. ; Job Cmpltd
Brian B.
WFG540H0ES1 WHIRLPOOL RANGE Found LF burner not lighting. Ignitor is working. Cleaned orifice hole, adjusted low flame setting, leveled unit. All burners now lighting. Op test ok.; Job Cmpltd
Brian B.
MFX2876DRH00 MAYTAG REFRIGERATOR Found freezer door gasket not sealing at upper right corner. Removed freezer door and used steamer to clear ice. Used steamer to reform freezer gasket. Now sealing. Op test ok
Corey L.
WED5800BW0 Whirlpool Dryer Customer complaint door will not shut so dryer does not finish without propping door closed, confirmed found catch wore out, unit needs new door catch; ordrng 1 279570 (catch door dryer)
Brian M.
WRF560SMHZ00 Whirlpool Refrigerator Cc that no ice is being made Found ice maker rotating but not calling for water Needs ice maker ; ordrng 1 4317943 (icemaker only)
Brian M.
WRF560SMHZ00 Whirlpool Refrigerator Cc of unit not making ice Found ice maker rotating but not calling for water ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd
Holly B.
WRF560SMHZ00 Whirlpool Refrigerator Found styrofoam stuck under bottom of freezer door seal Keeping it from closing properly Steamed ice out removed styrofoam OP TEST OK
Brian M.
KUDI02FRSS1 Kitchenaid Dishwasher Cc that unit does not turn on Found thermal fuse replaced using truck stock Ran test cycle OP TEST OK ; used 1 W10258275 (BIMETAL)
Corey L.
WDT720PADM2 Whirlpool Dishwasher Customer complaint dishes not drying and mold inside, ran diagnostics found,f7e1 no heat, found heating element open, unit needs heating element ; ordrng 1 W10518394 (heater)
Corey L.
WFW8740DW0 Whirlpool Washer Customer complaint washer not draining, found drain tube too far down standing pipe not allowing unit to fully drain, corrected and fastened in place, op test good;
Corey L.
KSC24C8EYY02 Kitchenaid Refrigerator Replaced LED module, op test good; Job Cmpltd
Corey L.
KFCO22EVBL5 Kitchenaid Refrigerator Retested ice maker again, heard a rattling in the ice maker and opened up ice maker, found heater contact, burnt and corroded,replaced ice maker it’s ts, op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39)
Corina B.
MGDX655DW2 Maytag Dryer Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Replaced the parts listed. Optest ok;
Corina B.
MVWB835DW Whirlpool Washer MVWB835DW
Corina B.
MGDC215EW2 Maytag Dryer CC that the unit is not heating, tap on panel unit turns on. Checked the timer, 120 v. Checked the fuse 120 v. Unplugged the motor connector, plugged back in heating. Would not turn back on. will need a new wire harness. Called SM to order parts ; ordrng 1 279827 (motor!dryer) and 1 W10865748 (harns-wire) and 1 WP694089 (wheel)
Chad P.
ED5FVGXWS07 WHIRLPOOL REFRIGERATOR Found ice maker has only made one set of cubes since last visit. I.m. Has cubes but will not eject them. Found thermostat open. Replaced and cycled ice maker. Op test ok. Advised 24 hrs to fill the basket. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd
Dan H.
WDF520PADM0 WHIRLPOOL DISHWASHER Installed new control board, op test good ; Job Cmpltd
Dan H.
WRT541SZDM00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found left side of fresh food section door not sealing to cabinet, used heat and petroleum jelly to adjust door gasket and stick it to cabinet, op test good
Dan H.
KRFF302ESS01 KITCHENAID REFRIGERATOR Customer complaint that unit is not making ice, ice maker started cycle on its own when tech arrived, ice maker ejected ice and mold filled, unable to duplicate the problem, unit is operating as designed
Dan H.
MHW3505FW1 MAYTAG WASHER Customer complaint that control panel is dead, found control lock on, turned control lock off, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, started normal wash cycle, door locked, unit filled and began washing, turned control lock back on, unable to turn back off, control lock button is not responding, unit needs new user interface ; ordrng 1 W11218377 (user interface )
Macaulay G.
MDB7749SBM3 MAYTAG DISHWASHER Tested dishwasher, found user interface switching between cycles on its own. Office to order user interface panel (stainless) and electronic control board; ordrng 1 W10595568 (cntrl-elec) and 1 W10811169 (panel-cntl),
Macaulay G.
MVWC565FW0 MAYTAG WASHER Tested washer, found drive wheel needed tightened. Ran calibration, washer is operating properly; Job Cmpltd
Macaulay G.
GX2FHDXVQ07 WHIRLPOOL REFRIGERATOR Replaced ice maker from truck stock. Tested ice maker, now working properly.; used 1 W10884390 (ICE MAKER ASSY)
Jessica S.
WTW6600SB1 WHIRLPOOL WASHER Replaced rps sensor kit and stator. Ran washer through test cycles. Washer is operating properly.; Job Cmpltd
Chad P.
ATB1832ARQ AMANA REFRIGERATOR Found evap fan not running. Spun blade by hand. Fan started running. Stopped and start d several times. Cust stated that unit sat for a long time. Likely just got a little rust in the fan motor.
Chad P.
MEDC215EW1 MAYTAG DRYER Found baffle loose. Tightened. Op test ok. ; Job Cmpltd
Chad P.
NTW4610YQ0 AMANA WASHER Installed parts listed. Op test ok. ; Job Cmpltd
Brian B.
WTW7040DW1 WHIRLPOOL WASHER Ran diagnostics error code f3e2,temp fault, f8e1,long fill. Ran manual diag. Cold valve is working, but no hot water. Removed hose, good hot water pressure to machine. Valve humming but no water. Will need new water valve. Office to order part.; ordrng 1 W11220230 (WATER VALVE)
Brian B.
KBFS22EWMS7 KITCHENAID REFRIGERATOR Machine leaking water from freezer. Customer has already replaced updated drain tube, but did not clear ice inside freezer pan. Used steamer to clear drain. Cleaned condensor coils. Op test ok
Brian B.
MVWX655DW1 MAYTAG WASHER CC of vibrating. Ran diag, F0E5 code. Off balance load detected. Leveled machine and ran drain and spin. Noticed less vibration , but there is still some vibration. Machine is on an upper level wood floor. Some vibrationCalled whirl TL, Mark. He said to check suspension, checks ok. Drain hose was vibrating against back of machine. Used tie wrap to fasten. He documented call and said machine operating as designed. Suggested to customer to use shake away pads to help absorb vibration. ; Job Cmpltd
Brian M.
417.94712400 Kenmore Washer Cc of drum not spinning Found belt slipped off Placed belt back on pulley ran test cycle OP TEST OK
Brian M.
FEX831FS1 Frigidaire Washer Cc of noise Found drum glide damaged and popping out of place Chewed up lower door felt seal Needs lower felt seal and new drum glides 417.94712400 Kenmore Washer Cc of drum not spinning Found belt slipped off Placed belt back on pulley ran test cycle OP TEST OK
Corey L.
WED4815EW1 Whirlpool Dryer Customer complaint on different cycles dryer doesn’t shut off unless door is open, started timed dry near end of cycle in cool down, unit did not shut off, found timer not plugged in, timer is getting 220v, plugged timer in, op test good;
Corina B.
ED2SHAXMQ10 Whirlpool Refrigerator
Corina B.
FFU1464DW2 Frigidaire Freezer Replaced the control. Optest ok ED2SHAXMQ10 Whirlpool Refrigerator
Gabriel P.
KRSF505EWH00 KITCHENAID REFRIGERATOR Cc of no cool Found fridge off plugged unit in Found fridge cooling but freezer was not Ran step for of service frost approved and fan started to run RA advised me to replace thermistor Installed thermistor in freezer OP TEST OK Advised customer to wait 48 hours for cool ; used 1 W10316760 (THERMISTOR)
Brian M.
WRS571CIDM02 WHIRLPOOL REFRIGERATOR Cc of loud noise Found noise coming from air baffle , normal non loud noise OP TEST OK If issue returns pre id air baffle ; Job Cmplt
Corey L.
363.78282891 KENMORE REFRIGERATOR Customer complaint of vibration noises, unit was unplugged, customer plugged in unit, the internal parts of the compressor were banging around like there was no oil, customer says no cooling issues, just the vibration customer needs a new compressor
Corina B.
WRF535SWHW WHIRLPOOL REFRIGERATOR Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
Chad P.
MDB7759SAS0 MAYTAG DISHWASHER Found control panel shorted. Needs panel replaced.; ordrng 1 WPW10475777 (PANEL)
Chad P.
WRF555SDFZ05 WHIRLPOOL REFRIGERATOR Found fill tube to ice maker blocked up with ice. Most likely a result of the filter being installed and air getting into the line. Removed blockage. No dripping. Cycled I.m. Op test ok. Advised 24 hrs for basket to fill. ; Job Cmpltd
Brian M.
KDTE254ESS1 Kitchenaid Dishwasher Cc that unit does not start Found drain pump running but not pushing water out . Removed pump found bread tie stuck in pump ran pump dry pump is operating normal Installed filled unit with water ran drain Clog in hose could not remove all water with vac from hose Needs drain hose replaced
Brian M.
JGS9900BDB Jenn-Air Range c that unit does not heat up Found bake igniter open Replaced ignitor from truck stock OP TEST OK ; used 1 12400035 (IGNITER)
Brian M.
KGSS907SSS00 Kitchenaid Range Cc that unit sparking on its own Could not duplicate issue OP TEST OK
Brian M.
MHWE201YW00 Whirlpool Washer Installed control and sensor OP TEST OK
Arthur V.
CROSLEY DRYER CED126SDW1 Found thermal fuse open and thermal cutt off open. Replaced both the t fuse and the cutt off kit. Second tstat in kit not installed the first time. All parts installed this tine. Advised customer vent must be clear from dryer to outside. Unit op test good ; used 1 279816 (CUTOFF), and 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd,
Brian M.
GTDP220EF1WW GE Dryer Cc of unit not starting Found belt switch broken and fuse blown Needs fuse and belt switch replaced Brian M to return and finish job ; ordrng 1 WD21X10261 (switch interlock1906) and 1 WE1M1002 (fuse 3209),
Corey L.
KRFC302EPA00 Kitchenaid Refrigerator Customer complaint fridge is warming up, freezer temp 03, ff 49, found mullion stuck open not entering channel to close properly causing both doors not to shut all the way, customer has no handles on door, unit is about to have new wooden door panels installed, customer says she opens the second door by the mullion because it’s so hard to open without a handle, demonstrated what position mullion needs to be in order to close and seal properly, cleared condensation from ff ceiling and shelves; Job Cmpltd
Corey L.
JGC8536ADS Jenn-Air Range Installed new parts, op test good
Corey L.
HSM25GFRESA Hot Point Refrigerator Customer complaint fridge not cooling, confirmed temp was 65 in ff and 50 in frz, found heater failed, unit needs defrost heater assembly; ordrng 1 WR51X10055 (heater,defrost 85.41),
Corey L.
FFLE2022MW2 Frigidaire Dryer Customer complaint dryer not heating, confirmed, found element failed, unit needs heater assembly; ordrng 1 137392700 (heater asmy w/hous 124.26)
Corina B.
WFG505M0BS0 Whirlpool Range Replaced the socket. Used lightbulb from t/s. Optest ok. ; used 1 TJS3810 ([Alt for 8009])
Corina B.
WOC54EC7AS00 Whirlpool Microwave Magnetron is damaged. Will need to order a new one. ; ordrng 1 W11098747 (magnetron),
Corina B.
KDTE254ESS2 Kitchenaid Dishwasher CC that the soap dispenser opens partial way. Ran diag no codes. Ran a calibration. Will need a new soap dispenser. Used soap dispenser from t/s. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER 9492)
Corina B.
RTW4516FW2 Roper Washer C that the unit is making a noise in an agitation and does not go into a spin. Ran diag no codes. Ran a calibration started a normal load. The cam was making rubbing noise. Replaced the cam and shifter from t/s. Still making noise. Will need a gearcase. Called SM to order part. ; ordrng 1 W11035749 (gearcase), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR)
Jeff M.
whirpool RANGE RF386PXGQ Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\311338b.png]
Dan H.
PSA9240SF1SS GE MICROWAVE Customer complaint that dial will not push in to start unit, confirmed, found knob cracked, ordering new knob,; ordrng 1 WB03X21244 (knob)
Dan H.
MFI2269FRZ02 MAYTAG REFRIGERATOR Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890121, 1 W10890126, and 1 W10890131
Macaulay G.
WRF560SEYM01 WHIRLPOOL REFRIGERATOR Installed W10786952 pressure regulator valve in refrigerator water line. Refrigerator is operating properly.; Job Cmpltd
Macaulay G.
GTDP180ED0WW ge dryer Found knob with fracture in it, keep from timer being turned.
Chad P.
MRT311FFFH00 MAYTAG REFRIGERATOR Found liner separating for the freezing door. Needs door replaced.; ordrng 1 LW10668769 (DOOR, WHT)
Chad P.
WOS92EC0AS03 WHIRLPOOL RANGE Installed control and probe. Ran bake at 350 and 400. Both temps check good at this time. ; Job Cmpltd
Robert A.
MAYTAG REFRIGERATOR MFC2062FEZ01 Checked over unit, damper making noise, needs damper; ordrng 1 WPW10594329 (DAMPER), schdld next appmnt for 7/2 MON !,
Jeff M.
WHIRLPOOL RANGE WFG505M0BS3 he gas was shut off unit op tested good ; Job Cmpltd,
Jeff M.
IKEA ELEC SLIDE-IN ISE630WS01 The unit is not heating installed new part unit op tested failed the control isn’t sending power ; ordrng 1 W10769823 (cntrl-elec), schdld next appmnt for 6/28 THU 8-12
Jeff M.
WHIRLPOOL REFRIGERATOR WRS571CIHZ00 The units water valves of failed ice maker is broken and frozen over. The doo rhandles are not level the screws on the doors are an 8th inch off; ordrng 1 LW11089011 (RIGHT) and 1 LW11091610 (RIGHT DOOR) and 1 W10873791 (ICEMAKER ) and 1 W11223753 (EMBLEM ) and 1 WPW10341320 (VALVE), schdld next appmnt for 7/12 THU ! [**],
Arthur V.
KITCHENAID REFRIGERATOR KSSS48QDX05 , Found evap fan motor running very slow. Removed cover and fan took off. Needs evap fan motor and blade. Est = 89.95 sc. 120.00 labor. 126.38 parts and shipping. Total est = 359.87. Parts needed are wp2169142. Wp4389155. Cust unsure about repair will call back if repair is wanted ; Job Cmpltd,
Robert A.
AMANA RANGE AGR6603SFS0 Found ignitor sparking on pans in drawer, corrected, tested several times, op test ok; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB850WL0 Ran diagnostics, f32, long drain, tested drain pump, ng, needs pump, watched spin, bearing starting to make noise, needs bearing kitCust to let us know; ordrng 1 W10435302 (BEARING KIT10551) and 1 W10536347 (DRAIN PUMP120.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Robert A.
KITCHENAID RANGE KFGD500EWH04 tightened orifice and burner head, cleaned burner head, op test ok; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRS571CIHZ00 , The units water valves of failed ice maker is broken and frozen over. The door handles are not level the screws on the doors are an 8th inch off; ordrng 1 LW11089011 (RIGHT) and 1 LW11091610 (RIGHT DOOR) and 1 W10873791 (ICEMAKER ) and 1 W11223753 (EMBLEM ) and 1 WPW10341320 (VALVE), schdld next appmnt for 7/12 THU ! [**], saved tckt [SdLink\311610a.png],
Jeff M.
WHIRLPOOL DRYER WED9050XW1 Heating element and thermal fuse is open; used 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT) from stock, , Job Cmpltd,
Jeff M.
MAYTAG WASHER MVWB835DW0 The unit has a main control fault error code needs new control and user interface; ordrng 1 W10861510 (UI) and 1 W11100602 (CONTROL), schdld next appmnt for 6/28 THU 8-12,
Jeff M.
GE WASHER GTWN4250D2WS Customer push the rubber button so hard that he broke the control. EST only; ordrng 1 WH01X10088 (start/stop switch) and 1 WH12X10614 (control asm),
Jeff M.
WHIRLPOOL REFRIGERATOR KSSO48FTX00 What of the capacitors on the main control is swollen needs replaced replacement is actually a kit and wiring harness; ordrng 1 W10801766 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/28 THU 8-12 [**],
Jeff M.
WHIRLPOOL WASHER WFC7500VW1 he unit drain n spins the unit will fill with water and wash. Unit tested good ; Job Cmpltd,
Macaulay G.
MFI2570FEZ02 MAYTAG REFRIGERATOR Found freezer door not sealing properly, condensation built up over door, office to order FZ door and FZ gasket.; ordrng 1 W10910840 (dor-fip) and 1 WPW10714545 (gasket-fip)
Arthur V.
WHIRLPOOL REFRIGERATOR ED2VHEXVB01 Found pinhole leak in plastic water supply line Repaired using a john guess fitting Advised customer to have a licensed plumber to install a copper water supply line. Advised this due to leaking potential of plastic water supply lines. ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR ED2VHEXVB01 Found pinhole leak in plastic water supply line Repaired using a john guess fitting Advised customer to have a licensed plumber to install a copper water supply line. Advised this due to leaking potential of plastic water supply lines. ; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDTA50SAHZ0 Ran diagnostics, no codes, watched cycle, good, unit working as designed, suggest running hot water in sink before starting unit, suggest running a cycle with dishwasher cleaner, suggest trying a different soap like finish, and use rinseaid, no pointers on issue, op test ok; Job Cmpltd, saved tckt [SdLink\311077a.png], saved tckt [SdLink
Robert A.
WHIRLPOOL RANGE WFG525S0HV0 Installed rt trim, top trim and handle, op test ok Ofr 1606002435; Job Cmpltd,
Dan H.
KRFC704FPS00 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 22 degrees, found fresh food section evaporator frozen solid, unit needs new control and evaporator cover per service pointer W11033419B; ordrng 1 W10789113 (cntrl-elec) and 1 W10815735 (cover-evap
Macaulay G.
WMH31017HW0 WHIRLPOOL MICROWAVE Put tray in microwave. Installed mounting nut.; Job Cmpltd
Macaulay G.
WML55011HS0 WHIRLPOOL MICROWAVE Installed nut assembly in microwave.; Job Cmpltd
Macaulay G.
MVWC416FW1 MAYTAG WASHER No error codes found. No physical damage found. Basket moves freely. Ran through test, operating properly.; Job Cmpltd,
Chad P.
WDT720PADM2 WHIRLPOOL DISHWASHER Found dispenser is leaking rinse aid causing unit to over suds and leak. Needs disp replaced. ; ordrng 1 WPW10671905 (DISP)
Arthur V.
WHIRLPOOL DISHWASHER MDB4949SDZ0 Found unit not filling with enough water to function properly. Water line does not seem pinched needs a water valve; ordrng 1 WPW10327249 (valve-inlt), schdld next appmnt for 6/28 THU !,
Arthur V.
MAYTAG DRYER MEDE500VW1 Found a p3e error.Door switch issue. Jumped out switch unit started. Needs door switch Door switch no longer available. Part number for switch is w10128087; Cllctd $96.25 CC
Dan H.
MFW9800TQ0 MAYTAG WASHER Customer complaint that unit is leaking, confirmed, found boot torn at fill tube, unit needs new boot
Arthur V.
KITCHENAID DISHWASHER KDPE234GPS0 Found unit motor not starting. Needs motor sump assy. W11085683; ordrng 1 W11085683 (MOTOR AND SUMP ASSY ), schdld next appmnt for 6/27 WED !,
Dan H.
JGD3536WS01 JENN-AIR COOK TOP Customer complaint that fan is not working, found filter still wraped in plastic packaging, removed, op test good ;
Robert A.
MAYTAG WASHER MVWB765FW0 Cc sheets getting stuck under adj, found adj not setting flat, adj is tight, needs adj ran diagnostics, good; ordrng 1 W11161960 (ADJ), schdld next appmnt for 6/27 WED 8-12,
Jessica S.
MDB4949SDH3 MAYTAG DISHWASHER Customer complaint that unit is making clicking sound when door is opened, confirmed, found kickplate not mounted properly causing door to hit it, correctly mount kickplate, no noise, op test good ; Job Cmpltd
Robert A.
KITCHENAID B/IN REFRIGERATOR KFIS27CXMS6 Found evap drain clogged/frozen, replaced drain, cleared ice, op test ok; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
Dan H.
GSH25JSDBSS GE REFRIGERATOR Customer complaint that unit is not dispensing water, found water line clogged in freezer section door, unable to clear water line, unit needs new freezer section door
Robert A.
WHIRLPOOL SXS REFRIGERATOR WRS321SDHZ01 Leveled unit, doors working correct, temps correct, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER LSQ9549LW0 Found adj dogs warn, ran unit, good, replaced adj doggs, op test ok; used 1 80040 (DOGS433), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,
Macaulay G.
WRT318FZDW02 WHIRLPOOL REFRIGERATOR Customer is experiencing freezing conditions all around refrigerator. Thermistor is open and control has sticking relay. Office to order control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W10884375 (contrl-box)
Macaulay G.
WED8540FW0 WHIRLPOOL DRYER Tested dryer, F3E1 code forever exhaust thermistor. Office to order exhaust thermistor.; ordrng 1 WP8557403 (thrmst-fix)
Robert A.
MAYTAG DISHWASHER MDB6769AWS1 Found keys flashing, will not start, checked controls, found ribbon cable discolored, shorted, needs panel Cust to let us know; ordrng 1 WPW10254842 (PANEL168.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Macaulay G.
MDB7749AWB1 MAYTAG DISHWASHER Found open thermal fuse in dishwasher.
Macaulay G.
MED7500YW2 WHIRLPOOL DRYER Found only 120 volts feeding, no 240 between L1 and L2. Advised customer to have electrical checked
Chad P.
WFG505M0BW1 WHIRLPOOL RANGE Installed control. Op test no good. Ignitor still not coming on. Power is being sent out from the control. Valve open. Needs valve replaced. ; ordrng 1 WP98014893 (VALVE ASSY)
Chad P.
WOC95EC0AS00 WHIRLPOOL OVEN Found unit displaying feature not available for bake. Reset power to unit and allow acu to boot. Ran bake. Op test ok. Most likely cause is a power drop to the unit causing a glitch in the software
Chad P.
WRS588FIHV00 whirlpool refrigerator Found handle pitting. Needs freezer handle replaced.; ordrng 1 W11043764 (HANDLE)
Chad P.
GFSS6KEXCSS GE REFRIGERATOR Installed control. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
Brian M.
WDT750SAHB0 Whirlpool Dishwasher Cc that unit is not washer Found pump getting power but no water pressure Power spray arms not moving ; ordrng 1 W11087376 (pump&motor)
Corina B.
WRF767SDEM01 Whirlpool Refrigerator CC that the ff is not cooling. Found half of the evap frozen. Steamed out evap. Will need a new evap cover and fan. Called SM to order parts. ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap),
Corey L.
MED5500FW0 Maytag Dryer Customer complaint of longer dry times was 55 min now takes 65 min, ran diagnostics found f2e3 stuck key, cleared code, vents are cleared to outside, unit has great airflow, run is short, unit is operating as designed ;
Corey L.
Maytag Washer Customer complaint washer has a loud grinding noise, and is spinning too fast on delicate, ran diagnostics, no codes, ran auto service test mode, all components operating as designed, unit is level and on a solid tile floor; Job Cmpltd MED5500FW0 Maytag Dryer Customer complaint of longer dry times was 55 min now takes 65 min, ran diagnostics found f2e3 stuck key, cleared code, vents are cleared to outside, unit has great airflow, run is short, unit is operating as designed ;
Brian M.
MVWX655DW Maytag Washer Cc of no water entering Could not duplicate issue Ran calibration OP TEST OK
Corina B.
MEDB850YW0 Maytag Dryer CC that the unit is not drying clothes. Checked outside vent, good. Found the heater is open. Will need a new heater. Called SM to order part; ordrng 1 WP8544771 (element 10349)
Dan H.
AGR420BAB1 AMANA RANGE Customer complaint that oven door fell off and will not go back on, confirmed, no damage to hinges, or mounts, reinstalled oven door, op test good ; Job Cmpltd
Chad P.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found freezer not running and ice box fan not running. Reset power to unit and freezer started working and ice box fan now running. Ran diagnostic on I.m. No longer storing faults.
Brian M.
WFE540H0AW Whirlpool Range Cc of no heat in oven and front burners not going to a simmer Found bake element open, and front burners coils burnt out Needs element and burners ; ordrng 1 W10779716 (elmnt-bake) and 1 W10823729 (elmnt-surf) and 1 WPW10189281 (elmnt-surf)
Corey L.
JMC8127DDW Jenn-Air Micro Oven Customer complaint microwave not working, loaded unit with a microwave safe glass with water for 30 seconds, unit did not heat at all, found mag failed, unit needs magnetron ; ordrng 1 W10859575 (magnetron 172.53),
Corey L.
WED5530SQ0 Whirlpool Dryer Customer complaint dryer won’t start, found thermal fuse open, quoted, replaced thermal fuse with truck stock, checked vent to outside and it’s clear, customer has foil style vent, that was pinched behind the unit, advised customer foil vent is a fire hazard and should be replaced with a semi solid or solid rigid metal vent; used 1 WP3392519 (THERMAL FUSE)
Corina B.
WFW8300SW00 Whirlpool Washer CC that the unit will not drain and f21 comes up. Checked the drain trap, cleaned trap out. Ran a rinse and spin. Unit finished cycle. Optest ok.
Brian M.
GDT530PSD1SS GE Dishwasher Cc that unit is not heating Found less than 10 ohms on heater Found pump not circulating water on lower rack Needs heater Customer does not want to repair
Brian M.
MVWB880BW0 Maytag Washer Cc of loud noise Found bearing shot and inner tub loose from outer tub digging into outer tub needs whole outer tub and bearing Customer does not want to repair
Brian M.
LGR8648PQ1 Whirlpool Dryer Cc of no heat .. Found coils intermittently working Replaced coils from truck stock OP TEST OK ; used 1 279834 (COIL2245),
Corey L.
MGDC215EW2 Maytag Dryer Installed new drum and customer supplied semi-solid rigid metal vent, op test good; Job Cmpltd
Corina B.
KUDC25CHSS1 Kitchenaid Dishwasher CC that the unit is leaking water. Started a cycle ran unit for 15 min. Can not duplicate the problem. Optest ok
Corina B.
JRSD209TW Jenn-air Refrigerator CC that the fz door is leaking water and the ice cubes are coming out hollow. Advised cust due to the age of the unit the insulation is wearing down, its normal for it to leak water. Checked the shut off, good. Found the icemaker is staying stuck in a position. Will need a new ice maker. Called SM to order part. ; ordrng 1 D7824706Q (ice maker 11943),
Corina B.
KAWE670BWH1 Kitchenaid Washer CC that the dial does not select a cycle. Will need a new timer. Called SM to order part. ; ordrng 1 WP3946476 (timer 13594)
Jeff M.
WHIRLPOOL DISHWASHER WDT730PAHZ The unit sump is seizing up. I was able to get work but the sump assembly still needs to be replaced.; ordrng 1 W11085683 (SUMP), schdld next appmnt for 6/27 WED 8-12, saved
Dan H.
MER8800FZ1 MAYTAG RANGE Customer complaint that oven caught on fire, found remnants of something that was spilled in oven that ran down under oven floor and burned off, unit is operating as designed ; Job Cmpltd
Dan H.
WRS325SDHZ00 WHIRLPOOL REFRIGERATOR Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
Jeff M.
GE REFRIGERATOR GSH22JFTABB The unit is not defrosting I ground the heating element open ; ordrng 1 WR51X10101 (heater & brkt asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C= next appmnt for 6/29 FRI 8-12,
Macaulay G.
MER5551BAW MAYTAG RANGE Replaced hinges. Oven door is operating properly. All tested ok.; Job Cmpltd
Macaulay G.
WRX735SDHZ00 WHIRLPOOL REFRIGERATOR User interface will not switch to ice maker off, office to order user interface.; ordrng 1 W11043015 (panel-ui)
Jeff M.
KITCHENAID RANGE KEBS209BSS01 The unit has a f1e1 main relay control failure. ; ordrng 1 WPW10317345 (CONTROL ),schdld next appmnt for 7/3 TUE 8-12,
Chad P.
KSC24C8EYP02 KITCHENAID REFRIGERATOR Leveled unit. Found ice maker cycling to early and ejecting water. Found updated ice maker per service pointer with different thermostat. Needs I.m. Replaced. ; ordrng 1 WPW10756907 (ICE MAKER)
Chad P.
MHWE300VW12 MAYTAG WASHER Removed Buddha from between tub and drum.
Chad P.
KRFC704FSS00 KITCHENAID REFRIGERATOR Found mullion sweating and dripping water. No power to mullion. Mullion tests good. Entered diagnostics and ran mullion test. 12vdc is present. Exited diagnostics and cycled power. Mullion now has power. Op test ok. ; Job Cmpltd
Jeff M.
GE DISHWASHER GLD690N20SS Upon my arrival the dishwasher is working fine unit test good could not find an issue most likely customer was not closing the door on the way; , Job Cmpltd,
Jeff M.
FRIGIDAIRE RANGE PLCF489GC Pre heated the over to 425* the bake and broil heating element are cycling on and of to bring the unit to temp. I put a cooking pan in the unit mid rack to retain the heat and to test the temp of the oven. At the preheat tone the temp was 530* after 10 mins the temp was 430* after another 10mins the temp was 435* unit tested good. ; Job Cmpltd,
Jeff M.
AMANA REFRIGERATOR SXD2252W The unit is not cooling vary well 20 in the freezer and 50 in the frig I cleaned the condenser. I told he she needs to wait 24hours for the temp to change ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmplt
Jeff M.
GE REFRIGERATOR GSH25JSTASS he unit is not the defrosting I tested the heating elements and the bimetal which tested good. The main control is not sending power estimate only do not order parts; ordrng 1 WR55X10942P (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Corina B.
CVE3401B Jenn-Air Cooktop CC that there is a crack in the cooktop and the fan knob is missing. Will need a cooktop and knob. Called SM to order parts; ordrng 1 74007072 (cooktop) and 1 WP7739P122-60 (knob- fan),
Jeff M.
KITCHENAID WASHER GUD27GSSJ0WW Ran a cycle on the exact settings the customer had it on unit tested good; Job Cmpltd,
Jeff M.
WHIRLPOOL RANGE WFE515S0EW1 Customer had a new light bulb I installed a light bulb unit tested good. Customer cannot find her receipts I ran and entitlements and it came up with a purchase date; Job Cmpltd,
Jeff M.
AMANA WASHER NTW4516FW1 I press and hold the cancel button unit stopped draining and started to work properly. The machine had no error codes I recalibrated the units unit tested good; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRX986SIHV00 Installed new part unit op tested good ; Job Cmpltd,
Arthur V.
JENAIR REFRIGERATOR JCD23889GEB Found drain in freezer ice covered causing issue. Removed ice using steam. Installed cap tube drain heater. Op test good ; ob Cmpltd,
Arthur V.
WHIRLPOOL DRYER CEM2743BQ0 Cust complaint scraping noise. Found left side of cabinet pushed in (dented in) causing issue. Drum rubbing on cabinet almost went all the way thru Removed drum and straighten out cabinet using a mallet. Cosmetics-not perfect but unit is running without scraping. Unit op test good ; , Job Cmpltd,
Arthur V.
FRIGIDAIRE RANGE FFGF3019LBB Put customer purchased new handle on oven door. Op test good ; Job Cmpltd,
Arthur V.
MAYTAG WASHER MVWX655DW0 Replaced washplate and bolt with locktite. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Brian M.
WRT311FZDM00 Whirlpool Refrigerator Cc that fridge is not getting cold Found defrost thermostat open Needs defrost thermostat ; ordrng 1 WPW10392132 (bimetl-def)
Corina B.
KRFC302ESS00 Kitchenaid Refrigerator Replaced the lt side door. Optest ok
Corey L.
WRF989SDAM00 Whirlpool Refrigerator Customer complaint of ice in top left corner, confirmed found ice on top left corner of ff section and condensation on facia, service pointers say to order these updated kits, Temps were 41 in ff, and -4 in frz, ordrng 1 W10612142 (adapter 75.68) and 1 W10619962 (heater 102.95)
Arthur V.
MAYTAG RANGE Found bake element open. Needs replaced. Please order from servall Byron center. ; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 6/27
Arthur V.
KITCHENAID REFRIGERATOR KRFC300EBL01 No pop. Cust went to lowes and got info see pics requested lowes to fax info into office. Unit needs wire harness w/thermister ; ordrng 1 WPW10224292 (harns-wire), schdld next appmnt for 6/27 WED !,
Robert A.
WHIRLPOOL RANGE WFG515S0ES1 Installed regulator, op test ng, found no regulator on tank, needs to have a regulator installed in tank line to house; Job Cmpltd,
Dan H.
TS22BRXAN00 Estate Refrigerator Installed new ice maker op test good
Dan H.
JFC2290VEM2 Jenn-Air Refrigerator Installed new end cap, op test good
Macaulay G.
WRF736SDAM14 Whirlpool Refrigerator Tested refrigerator, found evaporator fan not operating, seized, office to order evaporator fan.; ordrng 1 W10865431 (motor-evap),
Macaulay G.
MVWX655DW1 Maytag Washer Removed obstruction from pump. Tested washer, now operating properly.; Job Cmpltd
Chad P.
790.75403500 Kenmore Range ound ignitor weak. Replaced. Op test ok. ; used 1 12400035 (IGNITER)
Brian M.
LGR8648PQ1 Whirlpool Dryer Cc that unit does not heat Removed back vent Big ball of lent fell out Ran test cycle OP TEST OK
Robert A.
WHIRLPOOL DISHWASHER DUL300XTLS0 Installed sump asm, ran unit, op test ok Note drain goes into floor, no air gap; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB865GW0 Ran diagnostics, no codes, ran test 51, good, unit working as designed, op test ok; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KRFF507ESS01 Found ff evap frozen, cleared ice, replaced evap thermistor, placed on discharge side per pointer, ran test 4, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
Robert A.
ROPER WASHER RTW4516FW2 Found top crooked, dent in top and cabinet, reset top, to fully correct will need top and cabinet, talked with clerk, good as a scratch and dent Ofr 2500001867; Job Cmpltd,
Robert A.
FRIGIDAIRE MICROWAVE FGBM185KFB Ran unit, making loud buzzing noise, unit pulling 5amps, 400watts, needs mag and diode, unable to take unit down, has been built in ans siliconed, cust will have to have unit removed see picsAb to quote; ordrng 1 5304467670 (DIODE) and 1 5304467693 (MAG), schdld next appmnt for 6/27 WED ! [**],
Gail V.
KENMORE REFRIGERATOR 596.76253702 Found frz door not sealing, removed frost and ice, op test ok; , Job Cmpltd,
Corina B.
AFD2535DEW4 Amana Refrigerator Replaced the water valve. Optest ok
Robert A.
FRIGIDAIRE WASHER/STACK ELE FAFW3001LW2 Checked for error codes, e43 door lock error, testedi in service mode, per tech sheet, found no power to motor control, needs control and lockPlease run card; ordrng 1 137006085 (CONTROL13889) and 1 137523400 (LOCK ASM22684), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/26 TUE ! [**],
Brian M.
WRF560SMHZ00 Whirlpool Refrigerator Cc that unit is leaking Did not find any evidence of leak from water valve found ice maker stuck in the on position Repositioned ice maker left ice maker in the off positionAll ice that was made is now liquid they turned off the fridge Now has water leaking out from the melted ice
Corey L.
MDB8959SFZ Maytag Dishwasher Replaced tracks, op test good; Job Cmpltd
Corey L.
MEDC215EW1 Maytag Dryer Replaced wire harness