We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Cleveland, OH 44127
Marie V
Job Details: 10/12/2022
Cust will clean unit in compressor area . Took pics. Reschedule appointment. ; schdld next appmnt for 10/19 WED !
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Westlake, OH 44145
Gabriel P
Job Details: 10/12/2022
Pulley was damage bolt came loose also belt stretch and shield damage ordering parts needed ; ordrng 1 W10721967 (Pulley) and 1 W11213879 (Belt) and 1 WPW10427633 (Shield) and 1 W11212745 (Shifter)
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Ravenna, OH 44266
Brian M
Job Details: 10/12/2022
Installed Latch OP Test Ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Lakewood, OH 44107
Angel
Job Details: 10/12/2022
Cc that unit is brand new and it will not preheat. Verified and found gas valve was turned off so I turned it on and tested the unit by preheating it to 350* and started working as should. Opt test ok.
We serviced a
JENN-AIR MICROWAVE
Model JMDFS24GS00
Near Brecksville, OH 44141
David R
Job Details: 10/12/2022
"Cc unit not heating, making loud noise. Loud noise coking from transformer. Not heating as well, looked through tech sheet. Followed component testing. Mag testing out of range. Will need mag, cap, diode and transformer. *** built in, 2 job count. ; ordrng 1 W11596034 (Mag) and 1 W11316904 (Cap) and 1 W11610132 (Transformer)"
We serviced a
WHIRLPOOL DRYER
Model KG5651XKW1
Near Garfield Heights, OH 44125
Corina B
Job Details: 10/12/2022
"C that the unit is not drying. Started a cycle, cycling properly. Checked outside vent, found a screen restricting the airflow an filled with lint. Advised cust to replace the outside vent with a vent an cover. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Cleveland, OH 44110
Joe O
Job Details: 10/12/2022
"Cc: ff section not coolingFound temps in ff at 71 degrees, freezer at 4 degrees. Found frost old up around evap fan. Found ice build up all over freezer, even on shelf. Gaskets are sealing. Evap fan is running. Needs defrostedCust did not want us to defrost at this time. Customer to unplug unit for 24 hours."
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D4MDM01
Near Solon, OH 44139
Jason N
Job Details: 10/12/2022
"Cc unit lights flashing and not being at to change refrigerator temperature Confirmed all LED modules are flashing. Unplugged both ff section and freezer section modules. Jumped out each one, found the LED in ff section to be the problem module. Set temperature setting for refrigerator section. No issue found with changing temperatures in either section from UI control. Quoted customer for 2 LED modules plus flat rate for install. ; ordrng 1 WPW10515057 (LED module) and 1 WPW10515058 (LED module main)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Moreland Hills, OH 44022
Jason N
Job Details: 10/12/2022
"Cc unit not making ice fast enoughCustomer stated unit isnt making ice fast enough and not filling the bin. Found several batches in ice container, unit had just harvested, water in ice mold. Checked freezer temperatures, reading 12 degrees. Checked frost pattern on evaporator, frost pattern looks normal, full frost. Changed temperature setting to ideal from lowest setting, also switch damper to freezer coldest. Did not install ice maker, as this is not the correct ice maker for this model. Advised customer to monitor ice production, advised may take 48-72 hours for a full container."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ01
Near Westlake, OH 44145
Gabriel P
Job Details: 10/12/2022
Found bad filter housing ordering also right door gasket torn ordering ; ordrng 1 W11346623 (Filter housing) and 1 W10830162 (Gasket)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Valley View, OH 44125
Corina B
Job Details: 10/12/2022
They were able to open the hinge up. Did not need service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Euclid, OH 44117
Joe O
Job Details: 10/12/2022
"Cc: not working properly, LeakingFound unit leaking from ice maker. Found ice bin frozen. Found small cubes in ice bin. Found fill tube partially frozen. Needs ice maker, water valve, and fill tube; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve) and 1 W11415785 (Fill tube)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Kirtland, OH 44094
Dan H
Job Details: 10/12/2022
"Installed new tub, sump assembly, inner door, and outer door, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ravenna, OH 44266
Brian M
Job Details: 10/12/2022
"Cc unit not advancing properly Found unit resetting when trying to switch to agitate Possibly a short in capacitor or control Replaced capacitor using truck stock OP TEST No good ; ordrng 1 W11603810 (Control), used 1 W11428524 (Capacitor) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PF5A
Near Brecksville, OH 44141
David R
Job Details: 10/12/2022
"Cc unit not cooling, secondary fridge, just moved in, fridge in basement. Found temp reading 75* both sections. Compressor is not running. Getting 120 incoming to comp. Sealed system job. Will need a new compressor kit. Customer does not want repaired. Paid SVC only. ; ordrng 1 5304475104 (Compressor kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Cleveland, OH 44111
Manny
Job Details: 10/12/2022
"Cc unit squeaking , found pulley seized replaced with pre id repair kit, ran test cycle, opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/12/2022
"Cc unit not spinning out during normal cycle, have to run a drain and spin cycleRan diagnostics, all functions passed. Found on Normal cycle that the Spin speed is turned OFF. Set to high speed and started cycle to save setting. Unit is working as designed."
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Euclid, OH 44117
Joe O
Job Details: 10/12/2022
"Cc: not heatingFound unit is receiving proper power. Found high limit open. Needs high limit thermostatCustomer showed pop; ordrng 1 WP8557403 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Ravenna, OH 44266
Brian M
Job Details: 10/12/2022
Cc unit not cooling Found fan just humming Needs fan motor ; ordrng 1 W11024089 (motor-evap) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mayfield Heights, OH 44124
Dan H
Job Details: 10/12/2022
"Customer complaint of loud banging noise, suspension is good, unit is not level, leveled unit, ran high speed spin in manual test cycle, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Marie V
Job Details: 10/12/2022
"Cc that make noises when spins. Stared unit asked a maintenance guy he said is a humming, showed is compressor, Removed all. Verify inside , everything is good. Adjusted all screws just in case. Explain cust that this unit has a compressor. This noise is normal."
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Olmsted Township, OH 44138
Angel
Job Details: 10/12/2022
Customer stated that ui and control board was replaced already so I replaced the latch tested unit and it started working as should called BJ to make sure about the charges and BJ made a new mobile form for charges. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Independence, OH 44131
Corina B
Job Details: 10/12/2022
CC that the unit is not making ice fast enough. When walking in the ice maker was cycling. Fz 0-6* ff 40*. The bin is full. Called t/l TJ service pointer W11218398B. Working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Lorain, OH 44053
Angel
Job Details: 10/12/2022
"Cc that unit is rattling loud when going into a spin. Ran diagnostics and unit had an F0E3 overload error so I put unit into a spin and it started rattling looked underneath and found cam came off the gear case causing the loud rattling sound. Replaced both shifter and cam made sure its sitting properly and secure tested unit again and ran a calibration recommended customer to keep loads between 7 to 8 regular bath towels. Opt test ok.; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Independence, OH 44131
Corina B
Job Details: 10/12/2022
Replaced the heater. Ran diagnostics. Started a cycle. No leaks. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Streetsboro, OH 44241
Brian M
Job Details: 10/12/2022
Customer showed popCustomer complaint unit not making ice Found valve not opening Needs valve ; ordrng 1 W11455388 (Valve)
We serviced a
ELECTROLUX DISHWASHER
Model GLD2250RDQ1
Near Willowick, OH 44095
Dan H
Job Details: 10/12/2022
"Installed new lower spray arm, op test good"
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Painesville, OH 44077
Joe O
Job Details: 10/12/2022
Installed tub ring. Ran test cycle. Advised customer to monitor. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HEP
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/12/2022
"Cc unit overcooling in ff section Customer stated the actual temperature and set point temperatures do not coincide in the ff section. Setpoint is at 43, actual is 34. Ran diagnostics tests functions. Found damper control is not closing properly when commanded. When manipulating damper motor/wiring, damper will close. Unit will need damper control replaced.; ordrng 1 WP67003903 (Damper control)"
We serviced a
CALORIC RANGE
Model n/a
Near Parma, OH 44129
David R
Job Details: 10/12/2022
"Cannot find model/serial. Cc unit not heating. Gas stove. Found switches to turn oven on are getting stuck and wont move, knobs broke. Also both bake and broil ignitors bad. Cannot give a complete estimate without model/serial."
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Parma, OH 44134
David R
Job Details: 10/12/2022
Cc unit not advancing on Sensor dry. Found the circuit board by timer is not even hooked up to the correct position where it should be. Corrected it. Tested. Good. Timer is moving. Op Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Joe O
Job Details: 10/12/2022
"Cc: not agitating, not advancing in cycle, pulley wore through coverFound cam loose, motor pulley broke, cam wore through pulley cover. Needs motor, cam and coverParts out of stock. Office to reschedule; ordrng 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11409708 (Cover)"
We serviced a
KENMORE DRYER
Model 110.7671269277
Near Rocky River, OH 44116
Marie V
Job Details: 10/12/2022
Cc that the unit is not heating properly or taking for ever to dry. Confirmed. Unit is heating up. Verify vent outside. It was clogged up with lint. Explain cust to call to get vent deal up. Allowed unit to cycle. It cycled multiple times and it always turned on gas. Advice cust to monitor and to call a company to clean up vent. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Willoughby, OH 44094
Dan H
Job Details: 10/12/2022
"Customer complaint that unit is not starting, started normal wash cycle, lid locked, unit filled and began washing, ran test cycle, unit completed test cycle, unable to duplicate the problem, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Aurora, OH 44202
Brian M
Job Details: 10/12/2022
Installed mullion and controls OP Test Ok Temps will take a few days to adjust
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF05
Near Lorain, OH 44053
Angel
Job Details: 10/12/2022
"Cc that unit was not making ice but now it just stopped cooling completely. Took temperatures and both sections were at 67* compressor was running and all fans plugged in my watt meter and compressor was pulling .69amps evaporator has no frost pattern unit will need compressor which is running real hot can barely touch from continuously running and drier filter and evaporator. Gave customer estimate and stated he will just leave as is he will not fix unit. Charged service call only and customer was a tax exempt took picture of paper. ; ordrng 1 WPW10507886 (Compressor) and 1 W11536253 (Evaporator) and 1 WPW10143759 (Drier filter uv), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44128
Corina B
Job Details: 10/12/2022
"Cust showed pop, sent pic. CC that the unit is not cooling. Confirmed. Steamed out the evap. Checked the wires to the heater, good connections. Ran the heater in diag, turned on. Will need a new control. Office to reschedule appointment. ; ordrng 1 W11546609 (Control)"
We serviced a
WHIRLPOOL HOOD
Model WVW53UC0LS
Near Columbia Station, OH 44028
Gabriel P
Job Details: 10/12/2022
Receive wrong motor so could not replace control had to put everything back together and re ordering motor also requesting two technicians for next visit office reach customer wants parts are found motor is out stock ; ordrng 1 W11351717 (Motor)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Columbia Station, OH 44028
Gabriel P
Job Details: 10/12/2022
"Door was scratch took pictures also the issue customer was complaining about is normal as design is ok to have a gap on supporter cause there is no glue that will keep supporter flush advise customer to use unit as normal and if he not satisfied call consumer assist,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Newbury Township, OH 44065
Jason N
Job Details: 10/12/2022
"Cc unit freezer drawers hard to open, frost and ice buildup in freezer sectionCustomer showed popCustomer stated the freezer door is hard to open and close, and ice sometimes builds up on product. Found some frost/ice built up freezer door rails, door is difficult to open and close. Door will sometimes not close all the way and seal to cabinet. Cleared ice from rails, lubricated rails. Door opening and closing properly now, and pulling in tight to cabinet. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Cleveland, OH 44135
Manny
Job Details: 10/12/2022
"Evacuated refrigerant, charged with nitrogen, found leak at the filter on cap tube, HV started preparing the compressor and she noticed that the process and discharge tubes were dented, send a pic to BJ he said tubes are out of round and will be really hard to solder, advise to reorder the comp. Reordering compressor.; ordrng 1 W11370574 (Compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Conneaut, OH 44030
Joe O
Job Details: 10/12/2022
Installed control. Manually tested valves. Ran auto test. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Madison, OH 44057
Dan H
Job Details: 10/12/2022
"Customer complaint that oven is not heating properly, oven temperature sensor is good, element is open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/12/2022
"Replace shield,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS
Near Chesterland, OH 44026
Brian M
Job Details: 10/12/2022
Dishwasher tub pitted and causing leak near upper rack holders Would need tub and new rack holders and screws Tub is NLA Owners does have damaged to basement ceiling from before repair was made and addition damaged caused by new leak ; ordrng 4 W10077876 (mount)s and 4 WP9743002 (gasket)s and 4 WPW10348407 (screw)s and 1 W10084283 (tub-dishwr (NLa))
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf555sdfz05
Near Mentor, OH 44060
Corina B
Job Details: 10/12/2022
Replaced the led light. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Cleveland, OH 44130
David R
Job Details: 10/12/2022
"Replaced agitator and washplate. Ran diagnostics. Good. Customer had a question about load and go. Advised to make sure load and go is turned on, only puts out the preset recommended amount of detergent. Went into diagnostics, detergent pump is working and pushing out detergent, good. Unit is good. Customer can refer to owners manual. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Lorain, OH 44055
Angel
Job Details: 10/12/2022
Cc that unit was still doing the same thing. Unit was displaying F9E1 and to contact whirlpool for service. Took off back and everything looked good still replaced drain pump but called tech line to verify because there are some models that display these error codes and its because unit has to be updated and connected to wifi so I spoke with Rick from techline explained issue and stated to have customer connect unit to wifi and see if theres any updates and get unit updated and if issue continues to replaced control board. Explained to customer and stated they will download the app and get unit connected to get updated.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Burton, OH 44021
Jason N
Job Details: 10/12/2022
"Cc unit not washing dishesRan wash cycle, wash motor did not turn on. Replaced pump/motor using customer supplied part. Ran wash test, good spray pressure. Op test good."
We serviced a
AMANA STACK W/D
Model NFW5800HW3
Near Mantua, OH 44255
Joe O
Job Details: 10/11/2022
Cc: not drainingFound error codes f8e1(long fill) f9e1(long drain) f0e2(over suds). Found drain plugged. Cleared drain. Ran quick test cycle. op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Cleveland, OH 44128
Jason N
Job Details: 10/11/2022
"Installed gearcase, slider and rotor. Ran calibration and auto test, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Cleveland, OH 44111
Corina B
Job Details: 10/11/2022
"CC that the unit will not start or finish a load. Ran diagF8e1 long fill, f0e3 overload. Started a normal cycle, sense then wash no after would go in. Started another cold cycle, no water. Ran manual cold 120 volts, no water.found the cold valve not opening every time. Called BJ and said its ok to replaced the valve from t/s. Started a cycle. Opt test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Lorain, OH 44052
Marie V
Job Details: 10/11/2022
"Cc that theres frost on freezer, and gasket is not sealing at the bottom corner. Confirmed. Steamed out all ice build up, replaced gasket and found out that bottom of liner is warped. Will need new door. Explain cust that it will take 6 to 8 weeks for toor to arrive. Office will contact once they have eta on the door. ; ordrng 1 W10746789 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Fairview Park, OH 44126
Angel
Job Details: 10/11/2022
Cc that unit was still freezing stuff in ff section area. Took off evaporator cover to verify frost pattern again and it was good. Called BJ explained issue and stated change setting in freezer on max to keep more air in freezer helping with the issue. Explained to customer. Opt test ok.
We serviced a
GE RANGE
Model PB911BJ9TS
Near Willoughby, OH 44094
Dan H
Job Details: 10/11/2022
"Customer complaint that oven is not heating properly, oven temperature sensor tests good, started bake for 350 degrees, temperature after preheat at 354 degrees, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW0
Near Eastlake, OH 44095
Dan H
Job Details: 10/11/2022
"Customer complaint that unit is leaking, confirmed, found unit leaking from fill hose, unit needs new fill hose ; ordrng 1 5304533220 (Fill hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Shaker Heights, OH 44122
Manny
Job Details: 10/11/2022
"Cc unit leaking from the bottom, found water line leaking from a small pin hole, spoke to bj to see if we could fix it he said that the lines need to be replaced with either PEX or copper."
We serviced a
JENN-AIR WALL OVEN
Model JJW2430IL01
Near Westlake, OH 44145
Angel
Job Details: 10/11/2022
Cc that unit has F2E0. Confirmed unit will not let you do anything it just displays F2E0 unit will need console replaced. Ordering part office to reschedule part out of stock on my end.; ordrng 1 W11449117 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/11/2022
"Cc: fluctuating temps in ff sectionFound temps in ff at 39 degrees, left freezer at -3, right freezer at -2. Found when closing right ff door ui shuts off and then closing reconnects. Found error codes f6e1(communication between hmi1 and acu1) f3e8(external rh sensor) f3e9(ambient temp sensor). Found thermistors reading in range. Needs ui and left hand ff door.Office to reschedule; ordrng 1 W11477025 (Left ff door) and 1 W11430637 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44135
Corina B
Job Details: 10/11/2022
There was a cfc done previously. Checked the pressures low 30 vacuum high side 60 psi. Did equalized used nitrogen 150 psi called t/l Travis. Unit is non repairable. ; O-emld tckt
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV07
Near Avon, OH 44011
Marie V
Job Details: 10/11/2022
"Sanded down the spark marks and painted them. The color that was provided from whirlpool is darker, but is the only color they have available. Showed cust. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Avon, OH 44011
Angel
Job Details: 10/11/2022
I stalled sleeves around copper lines and underneath condenser to give it some cushion. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willoughby, OH 44094
Dan H
Job Details: 10/11/2022
"Customer complaint that unit is not dispensing ice, confirmed, found auger in ice bin broken, unit needs new ice bin, customer can install ; ordrng 1 WPW10558424 (Ice bin)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Beachwood, OH 44122
Manny
Job Details: 10/11/2022
"Cc unit creaks when opening the door, Found feet too tight and causing unit to creak, loosened up feet creaking went away. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model RBS245PRS04
Near University Heights, OH 44118
Manny
Job Details: 10/11/2022
"Cc unit locks during preheat, ran bake test and when unit was at around 120 degrees gave code F1e2 for electronic control issues when around 145 degrees gave code F3E2 for over temp higher than 575 degrees while baking. Unit will need control and sensor but control is discontinued.; ordrng 1 WPW10340935 (cntrl-elec (discontinued)) and 1 WPW10131825 (sensor)"
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model LTE5243DQ6
Near Bentleyville, OH 44022
Joe O
Job Details: 10/11/2022
"Cc: off balanceFound suspension failure. Found gear case leaking oil. Needs suspension, gear case, drive tube, drive block, and couplerCustomer does not want to repair at this time ; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 W10207783 (spring) and 1 W10820043 (brake & drive tube) and 1 WP389140 (drive block), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW02
Near Cleveland, OH 44120
Jason N
Job Details: 10/11/2022
"Cc unit ff section not coolingFound no airflow to ff section, freezer evaporator frosted over. Ran force defrost through diagnostics, heater circuit turned on. Checked defrost thermistor value, reading open. Unit needs defrost thermistor replaced. Replaced using truck stock, steamed evaporator clear. Good airflow to both sections. Advise customer to allow 24 hrs for unit to return to desired temperature in both sections. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Euclid, OH 44117
Corina B
Job Details: 10/11/2022
"CC that the unit is not making ice. Confirmed. Found the wires to the ice maker backed out. Reattached the wires. Cycled the ice maker, stopped mid cycle replaced the Icemaker from t/s. Opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFC2353AF0
Near Avon Lake, OH 44012
Angel
Job Details: 10/11/2022
Cc that they had another company come out and said that the ice maker was broken because it was spilling water on too floor of freezer to the homes floor and customer stated they never took apart freezer or ice maker to check the issue or ever returned to home to fix issue just turned off icemaker. So I took apart freezer removed icemaker and found fill tube frozen and the fill cup full of ice causing water to flow out when calling for water. Unit was a week old when issue happened so I explained to the customer that the unit being new couldve have sir in the lines causing the issue so I steamed out the fill cup and tube reinstalled ice maker and recommended customer to monitor for now if issue continues she will need valve replaced. Opt test ok.; ordrng 1 5304530878 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Richmond Heights, OH 44143
Dan H
Job Details: 10/11/2022
"Installed new door closers, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Kirtland, OH 44094
Dan H
Job Details: 10/11/2022
"Installed new heater, op test good"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/11/2022
Installed gear case and hub. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near East Cleveland, OH 44112
Jason N
Job Details: 10/11/2022
"Cc unit ice maker brokeFound ice container is broken on the bottom. Customer had purchased an ice container but not the entire assembly, needed someone to assemble the entire container. Quoted customer service and labor. Replaced ice container, swapped auger and lever parts over to new container. Reinstalled ice container and tested ice dispense. Good dispense on both cubed and crushed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Avon Lake, OH 44012
Marie V
Job Details: 10/11/2022
"Cc that the panel is not working sometimes, and sometimes it turns on by it self. Ran diag found 2 error codes of F2E1 UI stuck button. Replaced panel, calibrated unit and ran auto test. Op test okNo core for return."
We serviced a
GE WALL OVEN
Model ZET2PM3SS
Near Westlake, OH 44145
Angel
Job Details: 10/11/2022
"Cc that unit is not cooking evenly and keeps getting an F9 error code. Called BJ to check on a control board which is discontinued and he indicated the F9 error code is a cooling fan issue unit will need the cooling fan replaced. Gave customer estimate and stated she will think about it because theres parts being discontinued already and oven is a little older she said if anything she would call back to continue repair. ; ordrng 1 WB26X10264 (Cooling fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near Chardon, OH 44024
Dan H
Job Details: 10/11/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Cleveland, OH 44113
Manny
Job Details: 10/11/2022
Replaced console ran diagnostics cycle opt test ok. Took core for return
We serviced a
WHIRLPOOL WALL OVEN
Model RBS277PDB4
Near Novelty, OH 44072
Joe O
Job Details: 10/11/2022
"Cc: arking, not shutting offCustomer stated bright white ark coming out of element, and unit would not shut off. Found element failure. Found scorching on control(failed resistors or capacitors). Needs control and bake elementControl shows discontinued.; ordrng 1 WPW10207397 (element) and 1 4448875 (microcomputer(discontinued))"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/11/2022
"Cc unit coding f9e1, unit keeps running Plugged in unit, found drain pump running. Pulled pressure hose, seemed to be partially blocked. Pressure hose wrapped up too tight on tub, causing a small kink. Rerouted pressure hose slightly. Ran auto test cycle, unit stalled in drain out cycle, drain pump keeps running. Verified pressure hose is clear. Unit will need main control for pressure sensor failure. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11419171 (Main control)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Euclid, OH 44132
Corina B
Job Details: 10/11/2022
Replaced the door. Opt test ng. Shattered the door when assembling it. Will need a new door and brackets. ; ordrng 1 W11176456 (Door) and 1 W11389703 (Bracket) and 1 WP59002061 (Screw)
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Cleveland, OH 44113
Manny
Job Details: 10/11/2022
"Cc unit not lighting, checked voltage to igniter no voltage, checked control and no voltage to igniter unit needs main control, customer will not proceed with the repair.; ordrng 1 5304524332 (Control main), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS5NFXASS
Near Madison, OH 44057
Joe O
Job Details: 10/11/2022
Installed inverter. Unit is cooling. Advised to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rome, OH 44085
Brian M
Job Details: 10/11/2022
Installed damper and control OP Test Ok Advised to give it 72 hours to adjust temps ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near LaGrange, OH 44050
David R
Job Details: 10/11/2022
"Brand new, just delivered within past week, scratch and dent. Customer said the temp is freezing a lot of items but the front display is not working, no lights. Not getting water or ice. Found that the door connection and water line in door was disconnected. Turned power off. Corrected, all lights are working for display. Set temp to recommended, customer to monitor and change temp as needed. Ice and water good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KDRS467VSS05
Near Avon Lake, OH 44012
Marie V
Job Details: 10/11/2022
Cc that the door oven needs cleaned up inside. Cleaned oven glasses on door. Installed door back in. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Westlake, OH 44145
Marie V
Job Details: 10/11/2022
"Cc that the unit is not cooling and that he had replaced control and few other parts. Unit stared running. Compressor was making funny noise the first few min, condenser not hot after few min. No frost on evaporator, installed pricing valve , unit at 26vacc, shut it off, it when up. Added nitrogen, found a leak at the evaporator. Gave estimate to cust. Paid for parts and SC, ; ordrng 1 W10841139 (Compressor) and 1 WP2306094 (Evaporator) and 1 WPW10143759 (Filter drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Westlake, OH 44145
Marie V
Job Details: 10/11/2022
"Cc that the door falls open too fast. Found one of the hinges came off. Put back in but still replaced hinge. Tested door. Op test okCalled tech line spoke to Leon."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Westlake, OH 44145
Angel
Job Details: 10/11/2022
"Replaced control board, ui took apart ff section steamed out evaporator and replaced fan with thermistors also made sure thermistor was placed with a zip tie reinstalled everything. Opt test ok."
We serviced a
KITCHENAID MICROWAVE
Model KEMC378KSS0
Near Wickliffe, OH 44092
Jason N
Job Details: 10/11/2022
"Cc unit microwave door needs springs replacedCould not install both springs, both springs that were ordered are the same spring for the same side even though the packages say otherwise. Will need to reorder spring for RH side. ; ordrng 1 WP4452396 (Spring)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Mentor, OH 44060
Dan H
Job Details: 10/11/2022
"Customer complaint that water is not getting into unit, ran diagnostics found f4e3(wash motor not running ) error code, unit started test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , customer does not want repair ; ordrng 1 W11085683 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25CNSS00
Near Painesville, OH 44077
Corina B
Job Details: 10/11/2022
"CC that the unit is leaking water, the doors are not flush and the ice maker is not working unless you tape the door switch. Confirmed. Found the ff door cams worn down, the dispenser door for the ice is not shutting every time. The optic eyes are not working properly. Will need a new cam, ice door kit and optic eyes. ; ordrng 1 WP2182179 (Cam) and 1 WPW10329686 (Cam) and 1 W10823377 (Ice door) and 1 W10757851 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44119
Corina B
Job Details: 10/11/2022
Replaced the harness and leveled the washer. Ran a calibration. Opt test ok.
We serviced a
KENMORE REFRIGERATOR
Model 596.710031
Near Shaker Heights, OH 44122
Jason N
Job Details: 10/11/2022
"Cc unit not cooling Found both sections at room temperature. Checked compressor status. Found compressor not running, can hear start relay overload clicking and humming. Amp draw on compressor start reading 10.1A steady before overload trips. Compressor is locked, will need replaced. Customer also wants freezer door gasket replaced. Quoted customer for total repair. Collected service call, customer is going to take some time to think about it. ; ordrng 1 W10309990 (Compressor) and 1 WP12550107Q (Gasket), used 1 WPW10143759 (DRIER) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 596.72383411
Near Lorain, OH 44052
Angel
Job Details: 10/11/2022
"Cc that the ff section was not cooling. Verified and evaporator on ff section was completely frosted up. Unit will need harness with thermistors, control board and drip pan. Gave customer estimate and she said she will think about it and if anything she would call back to continue with repair. Opt test ok.; ordrng 1 W10837236 (Harness) and 1 W10807590 (Control board) and 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Marie V
Job Details: 10/11/2022
"Cc that the unit is not staying. Confirmed it did not want to start. When verify power, it had 60 V on terminal block . Called cust to show him and then it got 120V. I was able to start unit. Is missing voltage on line 1. Could not duplicate issue again, after unit stared. I verify ohms on power cord. All good. Cust will call electrician."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Elyria, OH 44035
Marie V
Job Details: 10/11/2022
Cust pulled unit out. Cc that fresh food section is not cooling and freezer gets cold but not freezing. Fresh food section is at 54* and freezer at 26*. And 0 at the bottom. Found freezer evaporator is full with ice. Control is sending voltage in but harness is open. Ordering harness and Ui. ; ordrng 1 W11546681 (Harness) and 1 W11216949 (Panel)
We serviced a
MAYTAG DISHWASHER
Model MDB6769AWS3
Near Hiram, OH 44234
Brian M
Job Details: 10/11/2022
Cc unit not functioning Found error for communication Needs ui and control ; ordrng 1 WPW10254842 (panel-cntl) and 1 WPW10285180 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Pepper Pike, OH 44124
Joe O
Job Details: 10/11/2022
Installed gasket. Steamed gasket. Op test ok
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Mentor, OH 44060
Dan H
Job Details: 10/11/2022
"Customer complaint that unit is leaking, confirmed, unit needs new valves and dose pump; ordrng 1 W11316271 (Dose pump) and 1 W11316256 (Valve) and 1 W11316255 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Columbia Station, OH 44028
David R
Job Details: 10/11/2022
"Parts came as soon as I was leaving. Replaced drain pump, found drain hose clogged a little. Blew out with nitrogen. Hose was not at a loop by garage disposal. Corrected. Good. Op Test Ok."