Service History 265 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Seven Hills, OH 44131

David R

Job Details: 12/23/2021

Cc unit making intermittent noise. Found noise coming from damper. Ordering damper. ; ordrng 2 WPW10594330 (Damper)s

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44136

David R

Job Details: 12/23/2021

"Replaced drain pump. Also found broken wire to pump. Corrected, good. Ran diagnostics and calibration. Good. Op test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWS0

Near Highland Heights, OH 44143

Joe O

Job Details: 12/23/2021

"Cc: element getting extremely hotCustomer stated the element gets extremely hot and worried it may melt lines and other stuff. Stated unit stays extremely hot for hours after cycle completing. Found plastic melted to lower rack. Found silverware bin melted. Ran test cycle. Not getting constant power to element. Found element during whole start of cycle. Found no shorted wiring. Thermal fuse closed. Control relay potentially sticking closed. Needs controlCustomer does not want to repair at this time ; ordrng 1 WPW10285180 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44136

David R

Job Details: 12/23/2021

"Replaced gearcase. Ran diagnostics, good. Running normal cycle with load in. All sounds normal. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Aurora, OH 44202

Brian M

Job Details: 12/23/2021

Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Euclid, OH 44132

Joe O

Job Details: 12/23/2021

Cc: ff door swinging openFound unit tilted forward causing door to swing open. Adjusted wheels to tilt unit backwards. Op test ok

We serviced a

KENMORE RANGE

Model 665.95802

Near Strongsville, OH 44149

David R

Job Details: 12/23/2021

"Cc unit oven not shutting off, cancel would not turn off control. Tested and oven sensor out of range, element cracked. Intermittent happening, control will not cancel oven when on. Control is NLA WP8523665 Main control is Discontinued, WP8273340 sensor, WPW10308477 element. Sending to office, unit cannot be repaired because control is discontinued; saved tckt"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 12/23/2021

Cc of noise Found noise coming from rear roller Replaced using back truck stock

We serviced a

GE REFRIGERATOR

Model GNE25JMKFFES

Near Streetsboro, OH 44241

Brian M

Job Details: 12/23/2021

Cc unit not cooling He reset the unit and its been running since Sunday Temps are normal could not see an issue at this time

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3536GS00

Near Westlake, OH 44145

Angel

Job Details: 12/23/2021

Customer just had questions about unit how it works and if everything is functioning as should. Verified unit and its installed and working as should.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Wickliffe, OH 44092

Joe O

Job Details: 12/23/2021

"Cc: intermittently power lossCustomer stated the power will randomly go off. Found temps in ff section at 40 degrees, freezer at 3 degrees. Pulled unit. Found unit receiving proper power (122v). Checked compressor compartment and control. Found no loose connection. Played with harness to check if power is being lost due to poor connection or broken harness wire. Customer stated it trips the breaker. Found unit on gfi/ark fault breaker. Advised customer unit should be connected to standard breaker due to varying amp draw. Unit functioning as designed. Customer needs electrician"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Cleveland, OH 44109

Gabriel P

Job Details: 12/23/2021

Replace control box and thermistor

We serviced a

FRIGIDAIRE WASHER

Model GLWS1749AS2

Near Ravenna, OH 44266

Brian M

Job Details: 12/23/2021

"Cc no water entering Found water entering normally Advised it may be failing valve ; ordrng 1 134190200 (valve,water) and 1 134049300 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near North Olmsted, OH 44070

Angel

Job Details: 12/23/2021

Cc that unit is not heating and cookies are coming out raw also did not have POP unit was there when they bought home. Use my watt meter and ignitor is weak only pulling 2.60amps will need ignitor replaced. Replaced ignitor tested unit. Opt test ok.; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MAV8601AWW

Near Cleveland, OH 44109

Gabriel P

Job Details: 12/23/2021

Customer will need pressure senser but is discontinued 22004200cannot be repairable

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Ravenna, OH 44266

Brian M

Job Details: 12/23/2021

Cc unit locked with rug inside Found rug to be a rubber backed rugRug clogged drain pump Drained int cleaned out trap Ran several fill and drains OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXSS4

Near Willowick, OH 44095

Joe O

Job Details: 12/23/2021

"Cc: fills but doesnt washFound sump receiving proper power, but not washing. Needs sump assembly; ordrng 1 WPW10328226 (pump&motor)"

We serviced a

KENMORE WASHER

Model 110.45862404

Near Painesville, OH 44077

Dan H

Job Details: 12/23/2021

"Customer complaint of f11 error code on delicate cycle, ran diagnostics found f11( miscommunication between central control unit and motor control unit , ran test cycle, unit completed test cycle, all components working, unit needs new central control unit , customer does not want repair ; ordrng 1 WP8182687 (Ccu), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW03

Near Columbia Station, OH 44028

Gabriel P

Job Details: 12/23/2021

Replace pump and bellow but bellow clamp keeps coming off every time I close door took unit apart in the from and put bellow back in prove that is put on correctly put back together and it pop out ordering clamp reschedule ; ordrng 1 WP8182210 (Clamp bellow)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near North Olmsted, OH 44070

Angel

Job Details: 12/23/2021

Cc that whirlpool sent a email to replace the heater with the service pointer W11540964 .Customer does not have the part will need to order part for him. Office to reschedule part is out stock on my end.; ordrng 1 W11537778 (Heater)

We serviced a

SAMSUNG DRYER

Model DV400EWHDWRAA

Near Streetsboro, OH 44241

Brian M

Job Details: 12/23/2021

Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KENMORE WASHER

Model 110.9957512

Near Mentor, OH 44060

Joe O

Job Details: 12/23/2021

"Cc: leakingFound unit leaking on left side. Pulled panel, found unit has slow leak from siphon break. Needs siphon break, hose, and cap; ordrng 1 WP696394 (hose) and 1 WP356363 (siphon) and 1 WP356471 (cap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Olmsted Township, OH 44138

David R

Job Details: 12/23/2021

"Replaced icemaker, FZ fan, dispenser switch. Ram diagnostics, icemkaer cycle and called water. Fans all good, adjusted temp settings. Good. Op test ok."

We serviced a

KENMORE REFRIGERATOR

Model 253.788921493

Near Elyria, OH 44035

Gabriel P

Job Details: 12/23/2021

"Found higher temp on freezer 40 degrees and barely any frost in evaporator also notice there is no parts available but customer is not going to fix it anyway cause is going to be too much,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Amherst, OH 44001

Angel

Job Details: 12/23/2021

"Cc that unit was locked and would not unlock. Arrived and found unit was a stacked unit. Explained to customer that i will try to see what i can do because if i have to open up the unit i would need a second tech. Ran diagnostics and unit automatically opened and did not have any error codes ran a test cycle and unit passed all tests. Explained it couldve been a glitch or unit detected a off balance and paused itself but unit is closing, opening and operating as designed. Opt test ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Streetsboro, OH 44241

Brian M

Job Details: 12/23/2021

"See JN pvr Two job count , and double labor rate, two man return needed ; ordrng 1 WP2314048 (tube-water)"

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Painesville, OH 44077

Joe O

Job Details: 12/23/2021

Cc: shuts off when it gets hotFound unit has good heat and air flow. Low air flow to outside vent. Advised customer to clear vent. Unit did not shut down while i was in the home. Found no stored error codes. Could not duplicate issue. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Perry, OH 44081

Dan H

Job Details: 12/23/2021

"Customer complaint of brown gooey stuff under unit, found gear oil all over under rotor and stator motor, unit needs new gearcase, clutch , slider, stator, and rotor, part is out of stock so not scheduling return appointment ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHV0

Near Madison, OH 44057

Dan H

Job Details: 12/23/2021

"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran diagnostics test cycle, no error codes found, incoming water temperature at 90 degrees, glasses filled, unit is operating as designed , advised customer to run clean dishwasher cycle and to run hot water in sink before starting"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Elyria, OH 44035

David R

Job Details: 12/23/2021

"Replaced hinges, door switch and receptacles. Tested. Good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Euclid, OH 44117

Corina B

Job Details: 12/22/2021

CC that the unit will not power on. Confirmed. Checked outlet no power. Turned the switch on for the garbage disposal on power on. Advised cust to hire an electrician to run a outlet that will have consistent power. Opt test ok

We serviced a

AMANA WALL OVEN

Model n/a

Near Amherst, OH 44001

Gabriel P

Job Details: 12/22/2021

"Trim underneath door that holds glass was bend and was missing two screws found screw straight trim in place,opt test ok also notice trim is discontinued if customer the side to replace part it is no longer available"

We serviced a

GE DISHWASHER

Model GDT695SMJES

Near Lorain, OH 44053

Gabriel P

Job Details: 12/22/2021

User interface working as design, asked about leaking underneath found leak it was by the nut screw in to heater ordering both parts also customer ask when parts is put in to show him that is not leaking ; ordrng 1 WD05X24776 (Heater) and 2 Wd01x10070 (Cap)s

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Lorain, OH 44052

Angel

Job Details: 12/22/2021

Cc that unit is not heating. Checked power on unit and found that from L1 to neutral you have 120vac but from L2 to neutral you have 245vac and from L1 to L2 120vac will need an electrician wire are installed incorrectly on the outlet. Explained to customer and said he will let the landlord know about the issue. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Solon, OH 44139

Brian M

Job Details: 12/22/2021

"Cc no cool in ff section and icemaker bail arm keeps falling off Found evap fan not running but getting power and ice, icemaker bail arm slot broken Needs evap fan abs icemaker (icemaker under warranty) ; ordrng 1 WPW10464673 (motor-evap) and 1 4317943 (icemaker only), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV48J7700EW/A2

Near North Ridgeville, OH 44039

David R

Job Details: 12/22/2021

"Replaced idler, rollers and belt. Tested. Good. Op test ok."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRW00

Near Mayfield Heights, OH 44124

Jason N

Job Details: 12/22/2021

"Cc unit ice maker arm broke offReplaced ice maker using customer supplied pre Id part. Ran manual harvest test, op test good."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Shaker Heights, OH 44122

Manny

Job Details: 12/22/2021

"Cc unit sometimes start and sometimes the error comes up, she stated that if she pushes the lid down the latch will lock. Set unit into diagnostics found codes F5E1 and F5e2 both for latch issues. Tested latch through diagnostics and latch locks and unlocks with no issues, noticed that when lid is closed the left side on the back looks higher than the right, lift the lid and found a crack on the lid bezel. Unit will need a lid, customer will not proceed with the repair,; ordrng 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model C2S985SET8SS

Near Cleveland, OH 44124

Jason N

Job Details: 12/22/2021

"Installed main control. Control test good, all functions are working. Ran bake test to 300 degrees. Unit heating properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willowick, OH 44095

Jason N

Job Details: 12/22/2021

"Cc unit still not washing properly Customer stated unit still isnt washing loads properly and now unit went offbalance while washing sheets. Ran diagnostics, no codes stored. Started normal load test, unit sensed and filled properly and advanced to wash. Unit is working as designed. Called wp techline to document, Andrew, unit is working as designed, no issue with unit."

We serviced a

KITCHENAID DISHWASHER

Model KUDS40CVSS3

Near Lyndhurst, OH 44124

Joe O

Job Details: 12/22/2021

"Cc: not washing properly, not running through full cycleFound unit not washing. Sump is receiving proper power. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Mentor, OH 44060

Joe O

Job Details: 12/22/2021

Cc: lo flo errorFound error code f8e1(valve failure). Customer had to shut water off to whole house due to shut off valve being damaged. Replaced water valves. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Chardon, OH 44024

Joe O

Job Details: 12/22/2021

"Cc: interior liner chipping awayFound interior liner chipping off on bottom of upper oven. 3 chunks broken off 2 approximately 2 inches long 1/4-1/2 inch wide, 1 approximately 4 inches long 1/2 inch wide. Took pics. Touch up paint will not fix. Called whirlpool tech line spoke with joel. Video call. He stated it is a unrepairable. He stated customer can use touch up paint but unit shows out of warranty. ordrng 1 W10803163 (touch-up), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 11025132410

Near Perry, OH 44081

Joe O

Job Details: 12/22/2021

Installed gear case and hub. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG DISHWASHER/B-IN

Model MDB7749AWM1

Near Shaker Heights, OH 44120

Marie V

Job Details: 12/22/2021

"Replaced bi- eta, tested unit. Pass. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Independence, OH 44131

Marie V

Job Details: 12/22/2021

"Cc that the ice maker stopped working. Tried to verify power coming in to ice maker, 2dcv to 5dcv, also coming out of control. Verify that the switch for the ice box had continuity. Verify brown to brown on wired from hinge to ice maker, has continuity. Verify power to ice maker coming out of the control board. Had 0. Unit will need new control board and water valve; ordrng 1 W11212392 (Control) and 1 WPW10179146 (Water valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Garfield Heights, OH 44125

Marie V

Job Details: 12/22/2021

"Cc that the unit worked one time and know is not powering up. Confirmed verify power at terminals block, has 120v. Verify power at the control board 120v . Unplugged UI and unit, waited a few min and close the door when turned power back on, drain pump started going. Plugged in UI and it was showing drain for 2 min , canceled and started a normal cycle,UI lights and control Led started blinking and stopped working. Unit will need new UI and control board. Office will contact once they have eta on the part.; ordrng 1 W11131683 (Control) and 1 W11368911 (Ui)"

We serviced a

SAMSUNG DRYER

Model DV448AGP/XAA

Near Mentor, OH 44060

Dan H

Job Details: 12/22/2021

"Customer complaint that unit is squealing, confirmed, found idler pulley squealing, installed new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1FTTXKB02

Near Painesville, OH 44077

Dan H

Job Details: 12/22/2021

"Customer complaint that water line is leaking into fridge even though water has been turned off, found evaporator drain tube clogged and frozen over, cleared evaporator drain tube, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Painesville, OH 44077

Dan H

Job Details: 12/22/2021

"Installed new control, ran recalibration cycle, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Parma, OH 44134

Marie V

Job Details: 12/22/2021

Replaced gasket and heater. Cycled ice maker. Advice cust to allow a few hours before ice maker starts making ice. 48 for a full bin. Gasket is sealing all the way

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Chagrin Falls, OH 44022

Manny

Job Details: 12/22/2021

"Cc unit timeout after 2 mins ran diagnostics and found error codes F8E3 for drain motor electrical issue and F8e2 for stuck drain motor. After diagnostics cycle finished got error codes f8e2 and f3e2 for OWI sensor error. Found drain hose going down through the floor, customer informed me that they are having issues with the sewer. Calling tech line to document findings. Spoke to Joel he said set unit in a diagnostics cycle and after error codes finished flashing press high temp button to clear codes and let the cycle finish, the next time the unit start it should run a calibration cycle. Advise customer that if after they fix the sewer they still experiencing issues to give us a call and well take another look."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Wellington, OH 44090

David R

Job Details: 12/22/2021

"Cc unit still leaking, front. Had customer run cycle before arriving, found when unit fabric dispenser would call for water. Water would spill from the aide. Checked and unit leveled more towards the left and could be causing off balance and water drip. Corrected leveling and tested fabric dispenser. Good, not dripping. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Amherst, OH 44001

Angel

Job Details: 12/22/2021

Replaced heater tested unit for leaks. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near North Olmsted, OH 44070

Gabriel P

Job Details: 12/22/2021

Found pump broken and blue wire from harness broken from connector ordering harness ; ordrng 1 W11405459 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Parma, OH 44134

Gabriel P

Job Details: 12/22/2021

When arrive lights were on but nothing running I believe it has something to do with deli ui also I unplug unit and everything start to work I left deli ui unplug until customer get the other parts ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Parma, OH 44130

Marie V

Job Details: 12/22/2021

"Cc that the unit stopped making ice and then it started but since last time it stopped it hasnt work. Took temps fresh food 35* and -7 on freezer. When opened door light did not turn on. Verify power at the ice maker, 0. Took switch off and opened found moistu inside, cleaned up and tested it. It started working. Ice maker started cycling. Advice cust to try to keep unit on recommended temp to avoid freezing switch. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Madison, OH 44057

Dan H

Job Details: 12/22/2021

"Installed new suspension, op test good"

We serviced a

KITCHENAID WALL OVEN

Model KEMS379BSS00

Near Ashtabula, OH 44004

Dan H

Job Details: 12/22/2021

"Installed new control, Op test no good , customer provided correct proof of purchase, found service pointer saying to replace control for this issue, control service pointer says to replace is actually user interface , user interface should also be covered under extended parts warranty, ordering user interface , part is out of stock so not scheduling return appointment"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Orwell, OH 44076

Brian M

Job Details: 12/22/2021

Cc unit not washing properly Found drain hose laying on ground going to sump pumpAdvised on hose installation Moved hose to proper location Ran auto test and calibration OP Test Ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB750RCQ0

Near Mentor, OH 44060

Joe O

Job Details: 12/22/2021

Cc: standing waterCustomer does not use dish washer and found standing water in unit. Found no seeping from water valve. Found drain tube does not have drain loop. Advised customer on backfilling. Tested unit. Unit functioning as designed. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Chagrin Falls, OH 44023

Corina B

Job Details: 12/22/2021

"CC that the u it is not cooling. Confirmed. Ran step 39 watt was 42 watts, Will need a compressor, drier and evaporators. ; ordrng 1 W11393142 (Compressor) and 1 W11291123 (Evaporator) and 1 W11099748 (Evaporator) and 1 W11109499 (Drier)"

We serviced a

GE REFRIGERATOR

Model PSC23SGRBSS

Near Solon, OH 44139

Corina B

Job Details: 12/22/2021

"CC that there is a knocking noise. Confirmed. Heard the noise. Would be air pockets in the copper lines, normal noise. Working as designed. Opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Maple Heights, OH 44137

Corina B

Job Details: 12/22/2021

CC that there is a scrapping noise. Confirmed found a screw in the drum and felt. Removed the screw. Opt test ok Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS

Near Broadview Heights, OH 44147

Marie V

Job Details: 12/22/2021

"Took POP.Cc that the unit is not keeping temp, it heats up and then it drops down you have to cancel and start again and it will show 425 and up to 450 but then you canceled again and start and it will show another temp. Pulled unit out no verify heating elements, pass, verify fuse, pass. 240V at terminal block. Started unit preheat to 350* and took temps 10 min after , it was at 335* lower. Calibrated unit 10* higher and started to preheat to 350*. Took temps 355*."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Brecksville, OH 44141

Marie V

Job Details: 12/22/2021

"Cc that the unit does not fills all the way on bulky and heavy duty. Ran diag no error codes. Started a load with towels that cust had available. Unit filled a little over half way and covered the clothes, explain cust that unit is sensing while filling and according to that thats how much water it will fill with. Also that 6-7 bath towels = a full load and 1-2 tablespoons of detergent per load is all it needs. And that king size comforter are not recommended to wash , they are a little big for it. Cust said that she is not happy that her old washer she I use to be able to put more clothes than that. Unit is working as designed. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958DEH00

Near Parma, OH 44134

Gabriel P

Job Details: 12/22/2021

"Force unit into defrost and plug my killer watt meter read 444 wattage we prove heater and bi metal good needs control replace control from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10503278 (Control) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Elyria, OH 44035

Angel

Job Details: 12/22/2021

Cc that knob broke. Arrived at home and found that the timer arm was the one broken not the knob. Ordering part.; ordrng 1 WPW10185982 (Timer)

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ07

Near Parma, OH 44129

Gabriel P

Job Details: 12/22/2021

"Replace damper,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Brecksville, OH 44141

Marie V

Job Details: 12/22/2021

"Replaced heater, no leaks. Op test ok"

We serviced a

MAYTAG DRYER

Model MED5630HC0

Near Hiram, OH 44234

Brian M

Job Details: 12/22/2021

Installed dryer repair kit OP Test Ok

We serviced a

CROSLEY WASHER

Model CAW38125HW1

Near Kingsville, OH 44048

Dan H

Job Details: 12/22/2021

"Installed new tub, op test good"

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/22/2021

"Customer complaint that unit is not starting, confirmed, thermal fuse and thermal cut off are good, motor just humming, unit needs new motor ; ordrng 1 279827 (Motor)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Mentor, OH 44060

Joe O

Job Details: 12/22/2021

"Cc: grinding noise, not agitating properlyRan test cycle. Unit filling shifting, agitating, spinning, and draining. No abnormal noises. Ran normal cycle with load. No abnormal noise. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44135

Manny

Job Details: 12/22/2021

"Cc unit is draining and filling at the same time, found code F8e1 for long fill no fill, cleared code and ran diagnostics, op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Willowick, OH 44095

Joe O

Job Details: 12/22/2021

Installed sump assembly. Unit still flashing fae5 error. Needs controlControl out of stock. Office to reschedule; ordrng 1 W11462459 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Ravenna, OH 44266

Brian M

Job Details: 12/22/2021

Installed manifold

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Kent, OH 44240

Brian M

Job Details: 12/22/2021

Cc no cool ff section Found unit not defrosting properly Ran forced defrost heater worksNeeds defrost thermistor harness ; ordrng 1 W11546681 (Defrost thermistor)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, OH 44090

David R

Job Details: 12/22/2021

"Cc unit not making ice, and FZ still getting frost. Took temps, -3* in FZ 45 in FF. Ice building up on left side of FZ door still. Went through service manual and pointers for icemaker. Icemaker is cycling and going through harvest most correctly and calling for water correctly. Seems like warm air is getting into unit and causing for for unit to not properly cool. All fans are working. Gasket already replaced, might be warped FZ door causing leak and ice build up. Ordering door and gasket. ; ordrng 1 LW10341279 (Door) and 1 W10407216 (Gasket)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE304DSS0

Near Parma, OH 44130

David R

Job Details: 12/22/2021

"Replaced bottom seal, gasket. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rock Creek, OH 44084

Dan H

Job Details: 12/22/2021

"Cleared evaporator, installed new control, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44122

Corina B

Job Details: 12/22/2021

"CC that there was a beeping noise and would not work, started working again. Ran diag 10-2 vent electrical problem 8-4 overfill float switch open. No water in the float switch area. Vent connections is good. Working as designed. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Cleveland, OH 44105

Corina B

Job Details: 12/22/2021

"CC that there is no ice. Confirmed. No water dispensing either. Found a saddle valve. Advised cust to replace the saddle valve with an inline valve. Checked the water to the valve, coming out. Can hear the valve humming no water. Will need a new valve.office to reschedule ; ordrng 1 W11524655 (Valve)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chardon, OH 44024

Jason N

Job Details: 12/22/2021

"Cc unit not letting water in for rinse on regular cycle and warm setting is coldRan diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Ran regular cycle on warm setting, unit sensed and added cold and hot water for warm. Unit advanced to wash cycle, after wash cycle unit drained and added some cold water for rinse. No issues found with unit at this time. Unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Elyria, OH 44035

Angel

Job Details: 12/22/2021

Cc that unit was not filling with water. Customer showed me how much water it gets and I explained to him that the amount he showed me was normal and that on a normal cycle he will not get more than what he showed me. Explained to him that where hes going to get the most water is in a bulky and deep water wash but on normal cycle it will bypass the deep water wash also showed him by running a bulky cycle how much water he will get and if he wants it like that he will have to wash on a bulky cycle to get the most amount of water. But unit is working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near North Ridgeville, OH 44039

Angel

Job Details: 12/22/2021

Replaced control board and ui ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Avon, OH 44011

Angel

Job Details: 12/22/2021

Cc that unit is not making ice. Ran diagnostics and found error code E2 motor lost position tried to harvest for customer but would not complete harvest will need ice maker and ordering ui as well. Ordering parts. ; ordrng 1 W11387386 (Ui) and 1 W11294907 (Icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS02

Near Chardon, OH 44024

Jason N

Job Details: 12/22/2021

Cc unit needs LH door replaced due to damage Installed LF ff door. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Cleveland, OH 44113

Manny

Job Details: 12/22/2021

"Cc unit keeps draining found codes F60 control communication, F24 = Overflow, F13 = ACU door lock and F03 = Drain pump, unit will need a main control; ordrng 1 W11334605 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44114

Manny

Job Details: 12/22/2021

"Found error codes f20 for ACU or heater failure, F11 (not in tech sheet) f21 for UI communication error, F24 for overflow failure and F60 for acu and control failure. serial number in pvr different from units serial spoke to BJ he updated the S/M, customer will need an authorization for this machine, full repair authorization in file is for the serial number in pvr. Correct unit not in this apartment. Still diagnosed the unit and will need main control and User interface ; ordrng 1 W11574590 (Control unit) and 1 W11367297 (user interface)"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2772HEZ00

Near Chesterland, OH 44026

Jason N

Job Details: 12/22/2021

"Cc unit interior lights not workingCustomer stated the freezer light went out first, then the top refrigerator lights. Checked freezer LED module. Found module has failed. Replaced using customer supplied pre Id part. Illumination return to entire unit."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS4

Near Newbury Township, OH 44065

Jason N

Job Details: 12/22/2021

Cc unit door needs replaced due to damage. Replaced door using customer supplied pre Id part. Door op test good.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Mantua, OH 44255

Jason N

Job Details: 12/22/2021

Installed gearcase and hub. Ran calibration and auto test. Op test good.

We serviced a

WHIRLPOOL RANGE

Model MGS8800FZ1

Near Wickliffe, OH 44092

Joe O

Job Details: 12/22/2021

"Cc: drawer mis alignedFound rail not seated properly. Reseated rail, adjusted drawer. Op test ok"

We serviced a

MAYTAG DRYER

Model MDE6200AYW

Near Cleveland Heights, OH 44112

Manny

Job Details: 12/22/2021

"Cc unit making loud noise, found real right roller full of hair and lint and not moving. Clean the roller, rollers seems to be in working condition, lubricated rollers and ran normal cycle, no noise, opt test ok."

We serviced a

ROPER DRYER

Model RED4516FW0

Near Westlake, OH 44145

Angel

Job Details: 12/22/2021

Cc of a squeaking noise. Found that the pulley is bad on unit will need pulley. Ordering dryer kit since i dont have one in truck stock available. Ordering part.; ordrng 1 4392065 (Pulley kit)

We serviced a

GE DISHWASHER

Model PDF820SSJ2SS

Near Painesville, OH 44077

Dan H

Job Details: 12/22/2021

"Customer complaint that unit is leaking , confirmed, found unit leaking from vent, unit needs new vent assembly, customer does not want repair at this time ; ordrng 1 WD24X20586 (Vent cap) and 1 WD08X10092 (Vent seal) and 1 WD12X20218 (Vent) and 1 Wd12x23557 (Vent), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Euclid, OH 44143

Joe O

Job Details: 12/22/2021

"Installed spray arm, inner door, feed tube, gasket, and tube. Ran test cycle. Unit still leaking. Called whirlpool tech line spoke with Anthony, advised him of issue and parts replaced. He stated it could be the tub warped. He stated to make sure unit is not slanted forwards. Stated unit could be over filling. Stated could be leaving water in tub after first drain. Checked water level. Stated if unit does not drain all the water out during first drain it could over fill. Stated if water is too hot could cause a build up in pressure. Water temp at 125 degrees. Stated if everything else checks out good, replace outer tub. Stated to drain unit and measure 1.3 gallons and ensure unit filling properly, then measure 1.1 gallons for second fill. Water levels are good. Stated to ask if water temp can be adjusted down 5 degrees. Needs outer tub. Customer does not want to repair at this time.

We serviced a

MAYTAG WASHER

Model MVWC7ESWW0

Near Aurora, OH 44202

Jason N

Job Details: 12/22/2021

"Cc unit not workingRan fill test then spin test. Unit is not filling on wash section and will not spin. Checked lid switch, found lid switch lever broke, will need lid switch replaced. Bypassed lid switch, unit will now spin but still will not fill in wash cycle in either hot or cold selections. No power to the valves from timer switch. Timer or ATC level switch issue. ; ordrng 1 WPW10243947 (Timer) and 1 WPW10248240 (Atc switch) and 1 WP8318084 (Lid switch)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Shaker Heights, OH 44118

Corina B

Job Details: 12/22/2021

"CC that the unit is not washing the dishes. Ran diag f5e1 door switch stuck open. Ran a calibration. Found the upper and lower spray arms full of food. Will need new spray arms. Customer can install parts. ; ordrng 1 WPW10448645 (Spray arm) and 1 W11101428 (Lower spray arm), used 1 SHIPPING (shipping and handling) from stock"

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