Service History 265 | Freds Appliance

We serviced a

MAYTAG DRYER

Model Med7230hw2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/18/2023

Check terminal block is good che voltage is good replace control and panel start unit is good advise customer to monitor.opt test ok

We serviced a

WHIRLPOOL DRYER

Model LGRS620PG0

Near Windham, OH 44288

Brian M

Job Details: 05/18/2023

Cc unit not heating Found gas turned off

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Broadview Heights, OH 44147

David R

Job Details: 05/18/2023

"Cc not cooling, clicking noise. Fridge, FF and FZ read about 60-70*. No frost pattern. Found comp is good, clicking noise coming from Start Device. Replaced from t/s. Tested. Good. Reset temps. Good. Give 24hrs to return to normal temps and 24-48 full bin of ice. Op Test Ok; used 1 8201786 ( STARTER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/18/2023

Cc unit has always seemed to beat up the cloths ( wrinkle them) Ran diagnostics cycle No errors and unit is functioning properly Advised on cycle selection

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS09

Near North Royalton, OH 44133

David R

Job Details: 05/18/2023

"Replaced mag, cap, transformer. Tested. All normal sounds. Good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Parma, OH 44129

Manny

Job Details: 05/18/2023

"Replaced pantry drawer slides, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Cleveland, OH 44124

Brian M

Job Details: 05/18/2023

Installed cover and fan according to service bulletin Advised to watch OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KENMORE DISHWASHER

Model 665.13122K703

Near North Royalton, OH 44133

David R

Job Details: 05/18/2023

"Cc unit not draining, found broken pieces of utensil rack, wanted to make sure everything else was clear. Checked and cleared drain line, good. Ran unit, draining properly, good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Shaker Heights, OH 44120

Manny

Job Details: 05/18/2023

"Cc unit not spinning and giving code F7E1 tachometer signal missing, tilted back and found belt off the pulley and pulley strip by a golf ball. Replaced can with TS#W10721967, ran test opt test ok; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brook Park, OH 44142

Manny

Job Details: 05/18/2023

"Replaced FZ door, opt test book"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Willoughby, OH 44094

Dan

Job Details: 05/18/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees, freezer section temperature at 68 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 WPW10321158 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Mayfield Heights, OH 44124

Brian M

Job Details: 05/18/2023

Installed gasket OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Joe O

Job Details: 05/18/2023

"Cc: not coolingFound temps in both compartments at 63 degrees. Found compressor running, compressor has rattle while running. Only pulling .2 amps. Found running pressure at 20 inch vac and 100psi high side. Found leak at process stub. Needs compressor and process stub; ordrng 1 WPW10507886 (compressor) and 1 TJAF1200 (Process)"

We serviced a

GE WASHER

Model GTW460ASJ0WW

Near Chardon, OH 44024

Brian M

Job Details: 05/18/2023

"Cc unit wont advance and water in tub Found water in tub ran manual drain mode pump is getting power but not running, pump coil is getting hot. Needs drain motor and unit drained out ; ordrng 1 WH23X28418 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Middleburg Heights, OH 44130

Manny

Job Details: 05/18/2023

"Cc unit not baking, verified and bake element burned out, unit needs bake element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GFSS6KKYASS

Near Mentor, OH 44060

Dan

Job Details: 05/18/2023

"Customer complaint that dispenser light comes on on it own, buttons on user interface are worn out/broken, unit needs new user interface , part is no longer available ; ordrng 1 WR13X10747 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Amherst, OH 44001

Marie V

Job Details: 05/18/2023

"Cc that the door is locked. Confirmed, opened door and theres water on the tub. Found drain catch clogged up. Cleared all out. Showed cust, ran drain and spin. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 05/18/2023

Replace panel customer had me check for other noises advise him that it was normal .opt test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW0

Near Berea, OH 44017

Gabriel P

Job Details: 05/18/2023

Unit working as design customer did not know how to start or either understand unit show her and advise her also took pictures of pop

We serviced a

ELECTROLUX DRYER

Model FFLG3911QW1

Near Strongsville, OH 44136

Gabriel P

Job Details: 05/18/2023

"Thermal limiter is open ordering ; ordrng 1 137032600 (Thermal limiter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Brooklyn, OH 44144

Gabriel P

Job Details: 05/18/2023

"Found pulley melting and peeling apart replace from t/s ,opt test ok ; used 1 W10721967 (PULLEY) from stock"

We serviced a

JENN-AIR RANGE

Model JES1750FS1

Near Wellington, OH 44090

David R

Job Details: 05/18/2023

"Cc display not lighting up but burners work. Found on control relay damaged. Could have shorted out other controls as well. Ordering all controls. 24 month warranty for parts and labor; ordrng 1 W10919303 (Console) and 1 W11295990 (Control) and 1 W11108634 (Display)"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Eastlake, OH 44095

Corina H

Job Details: 05/17/2023

"CC that the unit does not drain or spin. Confirmed. F9e1. Drain Pump System Problem F3e2. Inlet Water Temperature F0e3. Overload. Drain pump is humming. Will need a new drain pump. ; ordrng 1 WPW10581874 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Chardon, OH 44024

Brian M

Job Details: 05/17/2023

Installed listed parts OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Atwater, OH 44201

Brian M

Job Details: 05/17/2023

Ui not making selections Found ui to have very slow reaction time have to hold finger down over selections and then it goes Needs ui ; ordrng 1 W11478524 (Ui)

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS00

Near Perry, OH 44081

Dan

Job Details: 05/17/2023

"Customer complaint that display went blank, confirmed, found thermal fuse open, ribbon cable ripped out of user interface, unit needs new user interface and thermal fuse ; ordrng 1 W10694995 (Ui) and 1 W11025102 (Thermal fuse)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Bay Village, OH 44140

Marie V

Job Details: 05/17/2023

"Cc that the smell still happen. Called whirlpool tech line spoke to Adrian, he explained that new washer motor will have smell the heavy load or multiple loads same day, if motor overheats unit will shut off. Theres no error codes. Unit is working as designed, if any issues contact whirlpool cust service op test ok"

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Painesville, OH 44077

Dan

Job Details: 05/17/2023

"Customer complaint that unit does nothing and lid is stuck locked, confirmed, lid is locked, drain pump is running, unable to cancel cycle, drain pump timed out and shut off, lid unlocked, ran diagnostics found f9e1(long drain) error code , cleared, ran auto test cycle, all components working, started drain and spin cycle, lid locked , unit drained and spun, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Mentor, OH 44060

Dan

Job Details: 05/17/2023

"Customer complaint that unit is not making ice or dispensing water, confirmed, found water filter not seating properly in housing, unit needs new filter housing , customer does not want repair ; ordrng 1 W10862461 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV328AEWXAA

Near Bay Village, OH 44140

Marie V

Job Details: 05/17/2023

"Cc that the unit will not start. Confirmed, found belt broken . Will need dryer kit. Replaced from T/S . Stared unit, unit is heating up properly, and no noises while spinning. Op test ok; used 1 DESAMKIT (dryer repair kit) from stock"

We serviced a

FRIGIDAIRE RANGE

Model LFGF3052TFC

Near Garfield Heights, OH 44125

Bill

Job Details: 05/17/2023

"Cc oven would not turn on, confirmed cc tried to turn oven on would not come on. Gained access to the igniter, ohm tested igniter found open. Gave quote to customer on repairs, green light ordered igniter. Scheduled follow up on 5/19; ordrng 1 5304509706 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB0

Near Elyria, OH 44035

Gabriel P

Job Details: 05/17/2023

Found error code f4e3 pump failure delete error and ran test it pass but when try a normal cycle it did not start ordering pump ; ordrng 1 W11613479 (Pump)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Painesville, OH 44077

Jason N

Job Details: 05/17/2023

"Cc unit not powering on Checked voltage unit main control, good at 125v. No status LED on board. Checked for shorted drain pump, drain pump checks good at 19.2ohms. Unit will need main control replaced.; ordrng 1 W11419171 (Main control)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Mayfield Heights, OH 44124

Corina H

Job Details: 05/17/2023

Replaced the inner panel to the oven door. Still sticking out. Advised Cust to do a self clean to have the gasket get sucked in. Raised the ui to level the gap between the microwave and ui. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Painesville, OH 44077

Dan

Job Details: 05/17/2023

"Customer complaint of f7e1 error code, confirmed, f7e1 is missing or wrong tachometer error code, installed new shifter, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Willoughby, OH 44094

Joe O

Job Details: 05/17/2023

"Cc: error code f8e4Found incorrect valve installed on unit. Found wires cut and spliced(exposed wires). Found valve leaking. Needs water valve, wire harness, and plumber; ordrng 1 W11434044 (Valve) and 1 W10685193 (fitting) and 1 W11568793 (Harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Bay Village, OH 44140

Marie V

Job Details: 05/17/2023

"Cc that the unit is not cooling in fresh food section. Confirmed, took temps 60* in fresh food section and -1* in freezer. Found ice build up on fresh food evaporator, ran diag , rc thermistor reading 37*. And 67 on evaporator thermistor thats under ice. unit will need new cover and control. Also gasket is torn will need new. ; ordrng 1 W11395558 (Cover evap) and 1 W11533213 (Control) and 1 W11330486 (Ui) and 1 W10917313 (Seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44109

Corina H

Job Details: 05/17/2023

"CC that the unit is leaking. No water going to the unit. Filled the drain pan up with water, not leaking. Working as designed. Opt test ok."

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Streetsboro, OH 44241

Brian M

Job Details: 05/17/2023

Installed timer and knob

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Streetsboro, OH 44241

Brian M

Job Details: 05/17/2023

"Cc unit leaking Found gearcase leaking oil, washplate stripped out and tub hub damaged Needs lower components with gearcase as well as tub hub and washplate ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE WASHER

Model FFTW4120SW2

Near Painesville, OH 44077

Jason N

Job Details: 05/17/2023

"Installed updated dispenser cup and cover. Ran quick wash test, good fill through cup, no splash out. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, OH 44103

Manny

Job Details: 05/17/2023

"Replaced ordered parts, opt test ok"

We serviced a

IKEA RANGE

Model IBS550DS02

Near Cleveland, OH 44113

Bill

Job Details: 05/17/2023

"Cc was using unit, unit went dead. Confirmed cc, checked power to unit power was good. Took face plate off to get model number. Gave customer estimate on repairs, unit will need a new control board and new Ui. Customer to decide whether or not to have unit repaired.; ordrng 1 W10864193 (Ui) and 1 W10845828 (Main board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Euclid, OH 44119

Joe O

Job Details: 05/17/2023

Cc: not spinning out during any cycle other then drain and spinFound error codes f0e5(off balance). Customers floor is not level. Leveled unit as much as possible(still not level) and corner balanced. Checked suspension rods. Suspension checked good. Ran auto test and calibration. Ran drain and spin. Op test okAdvised customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Chardon, OH 44024

Dan

Job Details: 05/17/2023

"Installed new freezer section door, op test good"

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS20

Near Aurora, OH 44202

Brian M

Job Details: 05/17/2023

Cc unit not powering on Suspect thermal fuse open but can not locate fuse part is not listed Spoke to BJ advised to order harness ; ordrng 1 W10562910 (harns-wire) and 1 W11245665 (Harness) and 1 W11256622 (Harness)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS9

Near Mayfield Heights, OH 44143

Joe O

Job Details: 05/17/2023

"Cc: not washing top rackFound error codes f10e1 f6e1. Found unit leaking from fill assembly on side of machine. Found low pressure from sump assembly. Needs sump assembly, inlet tubing, gasket, flapper, inlet fillCustomer does not want to repair at this time ; ordrng 1 WPW10780877 (pump&motor) and 1 W10878507 (inlet tubing) and 1 W10316375 (inlet valve) and 1 WP8531323 (gasket) and 1 W10316376 (flapper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Thompson, OH 44086

Dan

Job Details: 05/17/2023

"Customer complaint that unit is not starting, ran diagnostics found f5e2(lid lock failure), f5e3(lid will not unlock), and f2e1(stuck key) error codes, started normal wash cycle, lid locked, unit filled and began agitating, f5e2 error popped back up, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mentor, OH 44060

Jason N

Job Details: 05/17/2023

Installed Ui control. Set temperatures to 3 in ff and freezer sections. Advised customer to monitor for at least 24 hrs.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Cleveland, OH 44134

Corina H

Job Details: 05/17/2023

CC that the unit is not cooling and there is a buzzing. Confirmed found the compressor seized. Will need a new compressor.; schdld next appmnt for 5/24 WED !

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near East Cleveland, OH 44112

Manny

Job Details: 05/17/2023

"Cc unit gives error code, F2E1, verify and found codes, F0E3 for overload f0e4 for basket speed, and F2E1 for key stuck on keypad. Ran diagnostics unit finished with no issues, ran quick cycle with towels and let them get soaked and switched to drain and spin, unit working properly opt test ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44120

Bill

Job Details: 05/17/2023

"Cc unit would start to spin then stop. Confirmed cc, tried to do a spin cycle unit started then stopped. Pulled diagnostics found code f7e1 basket speed fault, leaned unit back. Found oil leaking all over, ordered transmission, sputch, compositor, agitator plate. (Will most likely have to cut out old one.) scheduled follow up for 5/22; ordrng 1 W11454734 (Gear case) and 1 W10721967 (Splutch) and 1 W10902814 (Agitation plate) and 1 W11395618 (Compositor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXY01

Near Aurora, OH 44202

Brian M

Job Details: 05/17/2023

"Cc unit not keeping temps Found unit functioning properly today With normal operating temps Changed defrost mode to timed defrost Advised to watch ; ordrng 1 W11088499 (cntrl-elec) and 1 WPW10372206 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE WASHER

Model 11020922990

Near Lyndhurst, OH 44124

Joe O

Job Details: 05/17/2023

"Cc: not spinningFound coupler broken. Needs coupler; ordrng 1 285753A (coupling,motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Jefferson, OH 44047

Dan

Job Details: 05/17/2023

"Customer complaint that unit worked once and is not working, Ran diagnostics found f9e1(long drain) error code, Found drain pump wires ripped out of harness, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11643701 (Harness)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS11

Near Lorain, OH 44052

Gabriel P

Job Details: 05/17/2023

Control relay stuck close ordering ; ordrng 1 W11545876 (Control)

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS20

Near Columbia Station, OH 44028

Gabriel P

Job Details: 05/17/2023

Console display is shorted but button work ordering console but is out of stock ; ordrng 1 W11598213 (Console)

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Strongsville, OH 44136

Gabriel P

Job Details: 05/17/2023

"Replace part,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Cleveland, OH 44128

David R

Job Details: 05/17/2023

Replaced suspension rods. Tested. Good. Op Test Ok.

We serviced a

KENMORE WASHER

Model 110.266325

Near Mentor, OH 44060

Jason N

Job Details: 05/17/2023

Installed inlet water valve. Turned water back on. Tested both hot and cold flow. No leaks from valve. Op test good.

We serviced a

AMANA REFRIGERATOR

Model ABB2224BRM00

Near Strongsville, OH 44136

Gabriel P

Job Details: 05/17/2023

"Replace light bulb from t/s,opt test ok ; used 1 8009 (Light) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JSC23C9EEM00

Near Beachwood, OH 44122

Joe O

Job Details: 05/17/2023

"Cc: intermittently not dispensing waterCustomer stated intermittently the water will not dispense from unit. Tested dispenser multiple times. Ran roughly 2 gallons of water through unit, pressing and releasing paddle. Could not duplicate issue. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Beachwood, OH 44122

Joe O

Job Details: 05/17/2023

"Cc: ol errorFound basket is not disengaging/floating. Found basket and shaft seized together. Will need tub assembly and basketCustomer does not want to repair at this time; ordrng 1 W10549509 (basket) and 1 W10435302 (bearing), used 2 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG DRYER

Model IED4400VQ1

Near Ashtabula, OH 44004

Dan

Job Details: 05/17/2023

"Customer complaint that unit is not starting, confirmed, found door switch broken, installed new door switch, op test good ; used 1 WPW10569603 (DOOR SWTCH) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Willoughby, OH 44094

Jason N

Job Details: 05/17/2023

"Installed main control. Started quick wash cycle. Unit sensed, filled and advance to wash. Canceled to drain unit. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Euclid, OH 44123

Jason N

Job Details: 05/17/2023

Installed dispenser. Op test good. Tucked insulation back behind kick plate. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS01

Near Wickliffe, OH 44092

Jason N

Job Details: 05/17/2023

Installed Appliance manager board. Ran bake tests on both upper and lower ovens to 350 degrees. Temperature checked both ovens for proper calibration. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ00

Near Seven Hills, OH 44131

Corina H

Job Details: 05/17/2023

"CC that the unit will spin very fast, just moved the washer from a diffuser house. Confirmed. Found the spring off of the tub. Re installed the spring. Started a drain and spin. Opt test ok."

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCE77US0HS01

Near Parma, OH 44134

David R

Job Details: 05/17/2023

Replaced all switches and elements. Tested. Good. Working as designed. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma, OH 44134

David R

Job Details: 05/17/2023

"Cc unit not cooling. FF reading 70* and FZ reading about 30*. Fund frost building up on FZ evap, no fan running at all. Could not pull fridge out at this time. Went into diagnostics, Evap fan not running, no voltage from control. Tried testing heater and numbers climbing and falling. Ordering fan, blade, heater, thermistor and control. **2 count. ; ordrng 1 WPW10464673 (Evap fan) and 1 WPW10384183 (Thermistor) and 1 WP2163777 (Blade) and 1 WPW10436849 (Heater) and 1 W11035836 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Shaker Heights, OH 44120

Bill

Job Details: 05/17/2023

"Cc water leaking from front of unit. Could not confirm cc, ran unit for 30 min could not get unit to leak. Can only assume over suds, explained to customer what I was thinking, recommend they try dish pods vs powder."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GTGXNQ15

Near Cleveland, OH 44121

Corina H

Job Details: 05/17/2023

CC that the unit will not turn on. Confirmed. Freezer 32* ff 56*. The fans and compressor are not running. Turned the defrost timer and unit turned on. Good frost pattern on the evaporator. Will need a new defrost timer and thermostat ; ordrng 1 WP2198202 (Thermostat) and 1 W10822278 (Defrost timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAB02

Near Euclid, OH 44119

Corina H

Job Details: 05/17/2023

Replaced the housing. Tested about a gallon of water through it. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBLA20ELSS01

Near Shaker Heights, OH 44120

Bill

Job Details: 05/17/2023

"Cc not making ice leaking water down to the basement confirmed cc. Changed ice maker, and supply line. Opt test good"

We serviced a

KENMORE OTR MICROWAVE

Model 7908033310

Near Lakewood, OH 44107

Marie V

Job Details: 05/17/2023

"Cc that when close door unit cooling fan for control comes on. Confirmed. Found middle interlock open when door is close and close when door is open. Put back together and it stared working. If it fails again it will need interlock. ; ordrng 1 5304464098 (Interlock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDM00

Near Lakewood, OH 44107

Manny

Job Details: 05/17/2023

"Cc unit not cooling, stated another company was here and told her she needs a cfc repair, but she should call us since shes under the 60 months warranty for parts and service, verified and unit under 60 months warranty for cfc parts and labor, unit is warm inside, pulled out and connected to killawatt meter and compressor pulled 9.68amps unit needs compressor and drier replaced. Ordering compressor and drier.; ordrng 1 W11126760 (compressor(under 60months warranty)) and 2 WPW10143759 (dryer(under 60months warranty ))s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Lakewood, OH 44107

Marie V

Job Details: 05/17/2023

Defrosted all ice and replaced control. Set tor recommended temps. Advice cust to allow 24 hours before restocking. Op test okNo core for return.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Solon, OH 44139

Brian M

Job Details: 05/17/2023

Cc unit not spinning Found hub damaged Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Brooklyn, OH 44144

Gabriel P

Job Details: 05/17/2023

"Found latch not locking and pump not draining water still on basket found wire snap fix issue,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Cleveland, OH 44111

Marie V

Job Details: 05/17/2023

"Cc that unit is not freezing foot and some things are cold at the bottom. Took temps 58* in fresh food section and 60* in freezer. Took evaporator cover off and found no frost and a big block of ice. Showed cust. Unit will need sealed system repair. Cust will buy new. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Westlake, OH 44145

Manny

Job Details: 05/17/2023

"Cc unit freezing up in the Ff, Replaced parts pre id per SP#W11092686, opt test ok advise customer to monitor the unit, took core for return. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Mentor, OH 44060

Jason N

Job Details: 05/17/2023

Installed customer supplied part. Ran test cycle in entirety to reinitialize heater circuit. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 05/17/2023

"Cc unit not washing Found sump just humming Needs sump assembly ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DVE43R6100PIA3

Near Gates Mills, OH 44040

Brian M

Job Details: 05/17/2023

"Cc no heat Found heater open Needs heater kit ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Cleveland, OH 44111

Manny

Job Details: 05/17/2023

"Replace heater, opt test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Olmsted Township, OH 44138

Marie V

Job Details: 05/17/2023

"Cc that they have to run unit twice to dry clothes and older dryer ws not like that. Ran diag , no error codes. Tested unit heating up properly, verify vent outside is clean. Advice cust to if drying mix clothes use time dry. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44128

Bill

Job Details: 05/17/2023

"Cc ice maker not dispensing ice very well. Confirmed cc took out ice container, found 3 of the 6 teeth on the upper and lower couplers to be broken. Ordered lower coupler and ice container; ordrng 1 WP2220458 (Coupling lower) and 1 W11244434 (Ice container), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44135

Gabriel P

Job Details: 05/17/2023

Customer complaint of noise cannot find noise but notice bolt that holds shield correct issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Parma, OH 44134

Bill

Job Details: 05/16/2023

"Cc water from ice maker, confirmed cc after further digging in diagnostics found I.M. Error code e2 motor position lost, ran motor test passed one failed the sec, ran test on fan, fan operated but sounded weak. Ordered ice make, I.M. Fan and gaskets. Office to follow up as ice maker is not in stock. Ice maker temp 12 deg; ordrng 1 W11577195 (Icemaker) and 1 WPW10320706 (Gaskit) and 1 WPW10280988 (Gasket) and 1 W10846539 (Ice box fan)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Strongsville, OH 44149

Gabriel P

Job Details: 05/16/2023

"Something drop by heating element and melted advice customer to use dishwasher washer lemon cleaner or affresh and if smell go away if it dont I would replace heater ran diagnostic test pass no error code found,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Strongsville, OH 44149

Gabriel P

Job Details: 05/16/2023

"Replace control and ui,opt test ok"

We serviced a

GE RANGE

Model JGBS66DEK4WW

Near Cleveland, OH 44135

Gabriel P

Job Details: 05/16/2023

"Found bad hinges ordering ; ordrng 2 WB10X21809 (Hinge)s, used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Lakewood, OH 44107

Gabriel P

Job Details: 05/16/2023

"not heating Found Thrmst-fix open replace from t/s is heating opt test ok also replace fuse ; used 1 WP3392519 (THERMAL FUSE), and 1 3387134 (Thrmst-fix) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chardon, OH 44024

Brian M

Job Details: 05/16/2023

"Cc of noise when spinning Found unit to squeak during spin Suspected belt Replaced using truck stock No goodNeeds gearcase ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W10721967 (drive pulley), used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Avon Lake, OH 44012

Angel

Job Details: 05/16/2023

Cc that the ui is peeling. Confirmed replaced with new ui opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Avon Lake, OH 44012

Angel

Job Details: 05/16/2023

"Cc that unit was not draining. Confirmed cc, ran unit and it will not drain removed drain pump and found a piece of glass stuck inside removed it tested unit again opt test good."

We serviced a

MAYTAG DRYER

Model MGD6630HC3

Near Chesterland, OH 44026

Brian M

Job Details: 05/16/2023

"Cc unit not heating Found no issues with igniter or coils, set on different settings and unit is kicking in every time Advised to watch , possibly a failing igniter or coil pack ; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 05/16/2023

Cc unit not holding temps Unit set to 33 placed probe between products in fridge Getting 34 degrees on product in fridge Getting -1 on products in freezer At this time unit is functioning properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 05/16/2023

"Inspected tub Found that holes for third rack do no align Called whirlpool they said to reorder; ordrng 1 W11502321"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Streetsboro, OH 44241

Brian M

Job Details: 05/16/2023

Installed door

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