Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7488 customer reviews

Chad  P.

Chad P.

KBSD602ESS00 KITCHENAID REFRIGERATOR Found auger motor open. Needs replaced. Cust will gone and requests that part be ordered as late as possible as they are worried someone might take it. ; ordrng 1 W10271509 (motor, AUGER

Near Deer Creek Dr, Broadview Heights, OH 44147
Brian B.

Brian B.

JENN-AIR WALL OVEN JJW2730WS02 Checked roller rack in position 3 and 5. Does not fall. Installed brackets. Test again. Checked ok. Pulled oven using dolly. Replaced upper and lower blowers. Reinstalled. Checked ovens at 350. Op test ok. ; Job Cmpltd,

Near Pebblebrook, Westlake, OH 44145
Chad  P.

Chad P.

MHW7100DW0 MAYTAG WASHER Found unit stored f8e1 error code. Cleared fault and ran service test and normal wash. Op test no good. Unit not setting water level. Valves check good. Needs pressure switch replaced. ; ordrng 1 WPW10448876 (PRESSURE SWITCH),

Near Winslow Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Found striker broken, latch broken, needs botparts sent for a different unitRan diognastics, lid lock failure, over flow condition, pressure hose good, drain hose goos, needs control; ordrng 1 W10838613 (LATCH) and 1 W11096893 (STRIKER) and 1 W11116592 (CONTROL), schdld next appmnt for 12/14 THur

Near E Riddle Ave, Ravenna, OH 44266
Robert A.

Robert A.

WHIRLPOOL DRYER WGD49STBW2 Found screws missing from front panel, motor out of rear mount, corrected, replaced screws, op test ok; Job Cmpltd,

Near OH-14, Streetsboro, OH 44241
Robert A.

Robert A.

ROPER WASHER RTW4516FW1 Cc not working right, tried to run unit with lid open, did nothing, lid must be closed, Ran diagnostics, no water entering unit, tested valves, low cold water flow, cleaned screens, tested valves again, good flow, ran recal cycle, good, ran regular wash, unit filled and adj, ran drain and spin, good, op test ok; Job Cmpltd,

Near Hayes Rd, Ravenna, OH 44266
Paul H.

Paul H.

RGD4516FW0 ROPER DRYER Plugged in and ran unit, everything ran correctly, unable to physically check heat due to no gas hookups at store.; Job Cmpltd

Near Oak Point Rd, Lorain, OH 44053
Paul H.

Paul H.

RED4516FW0 ROPER DRYER Unit was missing screws on terminal block, replaced from t/s, Plugged in unit and ran a timed high heat cycle, heats to appropriate temperature, cycled on and off correctly, op test ok.; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,

Near Oak Point Rd, Lorain, OH 44053
Paul H.

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Unit had been plugged in and running when I arrived, seals are sealing fine, no evidence of excess moisture in unit, op test ok.; Job Cmpltd

Near Oak Point Rd, Lorain, OH 44053
Paul H.

Paul H.

MVWC200XW2 MAYTAG WASHER Suspension has failed, due to failure tub ring has cracked will need replaced as well; ordrng 1 W10780048 (suspension) and 1 WPW10215107 (ring-tub)

Near Sands Ave, Amherst, OH 44001
Paul H.

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced harness, came with correct thermistor (Maytag style), set temps to recommended, advised customer to give 24 hours for temps to even out.; Job Cmpltd

Near Forest Hill Dr, Amherst, OH 44001
Tim G.

Tim G.

GE RANGE RGB530DEP1BB Tested connections with bubbles, found leak at regulator, needs gas line and regulator Cust to replace; ordrng 1 30-48KITRC (GAS LINE39.13) and 1 WB19K10044 (VALVE121.21), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd

Near Hemlock Ln, Garrettsville, OH 44231
Paul H.

Paul H.

WMH53520CS6 WHIRLPOOL MICROWAVE Replaced door interlocks, opened and closed door multiple times, light inside cycled appropriately, heated a mug of water, appropriate heating, tested fine.; Job Cmpltd

Near Woodhaven Dr, Amherst, OH 44001
Tim G.

Tim G.

WHIRLPOOL COOKTOP GAS CG206B Complaint that the rf burner valve will not turn. Checked unit and confirmed that the valve is seized. Checked other burner valves and found in comparison to the rr burner that the lf and lr burners have a lot of tension to them as well indicating possible future failure. Quoted customer for 3 valves to be replaced but found that only the rt valves are available and the left no longer available. Customers vent is also put together with duct tape and the customer was advised to change to foil tape. Customer requested that unit be left as an estimate and will contact us within the next hour or two. ; Job Cmpltd,

Near Haskins Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

MVWC415EW0 MAYTAG WASHER CC that it fills and then drains does not agitates. Ran diag. F8E1 – NO FILL, LONG FILL. Checked the water valve no there is sediment in the water valve. Will need a new water valve used part from t/s. Advised cust to buy screens to put in the hoses. Optest ok. ; used 1 WPW10683603 (VALVE INLET ASSY 7443) from stock, Job Cmpltd

Near Chapel Rd, Jefferson, OH 44047
Corina B.

Corina B.

MER6600FZ0 MAYTAG RANGE Replaced the switch. Optest ok. ; Job Cmpltd

Near Austinburg Rd, Ashtabula, OH 44004
Corina B.

Corina B.

LGBD2431LF0A FRIGIDAIRE DISHWASHER CC that there is water leaking from the dw. And there is water damage from the leak. Took pic of the water leak in the basement. Found the solenoid is cracked on the water valve. Turned water off to the dw. Will need a new water valve. Job Cmpltd

Near Austinburg Rd, Ashtabula, OH 44004
Corina B.

Corina B.

WDF540PADW0 WHIRLPOOL DISHWASHER Replaced the control and raised the drain hose. Optest ok.; Job Cmpltd

Near Martha Ave, Geneva, OH 44041
Dan H.

Dan H.

NTW4605EW0 AMANA WASHER Customer complaint that unit is not spinning, ran diagnostics found f7e5(shifter fault) and f0e2(over suds) error codes, unit shifts from agitate to spin and back, optical sensor is good, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Yale Ave, Cleveland, OH 44108
Dan H.

Dan H.

WTW7300DW0 WHIRLPOOL WASHER Customer complaint that user interface is not responding, reset connection to user interface, user interface lit up, mount broke while installing new bezel, ordering new bezel and screws; ordrng 1 W10854524 (lid bezel (wht)) and 2 WPW10273971 (screw)s, schdld next appmnt for 12/14 THU

Near E 151st St, Cleveland, OH 44110
Dan H.

Dan H.

WFW95HEDC0 WHIRLPOOL WASHER Customer complaint of f5e3 error code, confirmed, door is locked, unit is flashing f5e3( door unlock) error code, tech sheet test shows lock is good, unit needs new control; ordrng 1 W11032117 (cntrl-elec), schdld next appmnt for 12/14 THU

Near Pinehurst Ct, Highland Heights, OH 44143
Tim G.

Tim G.

WHIRLPOOL DRYER WED5000DW2 Complaint that the unit dryer but will not shut off in any cycle. Checked unit and found the timer not advancing. Checked in a 60min timed dry and found 120vac at the timer between connections Blk - W/Blu. Checked across contacts T-X and found closed. Found the units timer motor to be the failure. Unit needs timer. ; ordrng 1 WPW10185992 (timer), schdld next appmnt for 12/14 THU !,

Near E Pilgrim Dr, Chagrin Falls, OH 44023
Paul H.

Paul H.

KFID500ESS01 KITCHENAID RANGE Took picture of chip in finish, occurred when heating, bottom panel bowed up in back, caused finish to crack off in front, called Techline, spoke with Andrew, W10791627 touch up paint, SR#7720728062, said to check functionality of upper oven, if it works, use touch up point as issue is cosmetic and only covered for 30 days. Upper oven preheated properly, ordering paint; ordrng 1 W10791627 (touch-up

Near Mennell Rd, Grafton, OH 44044
Paul H.

Paul H.

MVWB835DW1 MAYTAG WASHER Ran diagnostics, f0e5 off balance, f0e3 overload, these two in conjunction have generally signified a board issue with this model, ordering; ordrng 1 W11024149 (CONTROL),

Near W Ridge Rd, Elyria, OH 44035
Jeff M.

Jeff M.

WEG730H0DS0 WHIRLPOOL RANGE The units user interface is no responding. The unit has a f2e0 keypad disconnected but it’s plugged in. The unit needs a new control ; ordrng 1 W10728523 (swtch-memb)

Near W Ashtabula St, Jefferson, OH 44047
Chad  P.

Chad P.

WRS342FIAM02 WHIRLPOOL REFRIGERATOR Found ice jammed up in chute and back up into ice bucket breaking the release mech. Needs bucket replaced and chute cleared. Last call of the day for install appt please. ; ordrng 1 W10803533 (BASKET ASSY )

Near Van Aken Blvd, Shaker Heights, OH 44120
Brian B.

Brian B.

GE REFRIGERATOR HSS25ATHBCWW Replaced door stop.. op test ok. Door now opening properly. ; Job Cmpltd,

Near W 81st St, Cleveland, OH 44102
Macaulay G.

Macaulay G.

WHIRLPOOL RANGE WEE745H0FH0 Customer explained that it took over an hour to bake one sheet of cookies when it should have taken fifteen minutes. I set oven to 350 degrees. After oven reached set temperature, oven cycled on and off for over 30 minutes, as it is designed to. Could not get oven to replicate issues. Found no error codes.; Job Cmpltd,

Near Oak Bark Trail, Strongsville, OH 44149
Corina B.

Corina B.

WGD92HEFW0 WHIRLPOOL DRYER Replaced the drum. Optest ok. ; Job Cmpltd

Near Highbluff Ct, Painesville, OH 44077
Corina B.

Corina B.

KRFF507ESS01 KITCHENAID REFRIGERATOR Replaced the parts listed. Optest ok. ; Job Cmpltd,

Near Riding Tr, Painesville, OH 44077
Dan H.

Dan H.

WRF560SEYM05 WHIRLPOOL REFRIGERATOR Installed new damper, op test good ; Job Cmpltd

Near E 204th St, Euclid, OH 44117
Dan H.

Dan H.

KUDE48FXSS5 KITCHENAID DISHWASHER Installed new tracks and adjusters, op test good ; Job Cmpltd

Near Cutters Creek Dr, Cleveland, OH 44121
Jeff M.

Jeff M.

KSSS42QKW00 WHIRLPOOL REFRIGERATOR The unit has a temperature of 5° in the freezer 35° in the fridge unit tested good unable to determine issue; Job Cmpltd,

Near W Edinburgh Dr, Highland Heights, OH 44143
Paul H.

Paul H.

MHW3505FW0 WHIRLPOOL WASHER Replaced main control and latch, ran diagnostic cycle, test went through fine, op test ok.; Job Cmpltd

Near Meadowview Ln, Amherst, OH 44001
Macaulay G.

Macaulay G.

WHIRLPOOL DISHWASHER WDT790SAYM1 Removed foreign object from drain. Ran cycle. Drains quietly now.; , Job Cmpltd,

Near Riverwood Dr, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

HOTPOINT DRYER HTDX100ED6WW Took a while to start making the noise that customer had stated. Found that when it runs, it pulls air past the gasket on the door. Office to order inner door panel.; ordrng 1 WE49X22295 (front panel and inne), schdld next appmnt for 12/14 THU 8-11,

Near Colgate Ave, Elyria, OH 44035
Brian B.

Brian B.

MAYTAG DRYER MEDC215EW1 Machine not heating. Replaced open thermal cutoff.. checked vent and heater, both check good. Ran test cycle. Op test ok.; used 1 279816 (CUTOFF) from stock, Job Cmpltd,

Near Fry Ave, Lakewood, OH 44107
Brian B.

Brian B.

WHITE WESTHS DISHWASHER WDB11NRDB1 Replaced pump motor. Ran test cycle. Water leaking through heater mounting hole due to split nut. Will need to order new nuts and also one door spring is rusted out.. Will r/s for tues as this will be 4th visit and Cust will be home that day.; ordrng 2 154106202 (nut)s and 1 154430501 (spring,door), schdld next appmnt for 12/12 TUE !,

Near Brendan Ln, North Olmsted, OH 44070
Robert A.

Robert A.

GENERAL ELEC WASHER GTWN7450D0WW Ran diagnostics, no codes, reset connections, ran spin cycle, good, started quick wash, unit filled and adj, ran drain and spin, good, op test ok; Job Cmpltd,

Near Alliance Rd, Deerfield, OH 44411
Robert A.

Robert A.

WHIRLPOOL DRYER WED75HEFW0 Installed high limit, op test ok; Job Cmpltd,

Near Harold St, Kent, OH 44240
Robert A.

Robert A.

MAYTAG WASHER MVWB855DC0 Replaced control, ran test 51, good, ran test 52, good, op test ok; Job Cmpltd,

Near OH-43, Streetsboro, OH 44241
Dan H.

Dan H.

WTW7300DW1 WHIRLPOOL WASHER Customer complaint that unit is not filling with water, started normal wash cycle, unit did not fill, ran diagnostics found f7e5(shifter failure) error code, unit needs new gearcase, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; schdld next appmnt for 12/13 WED

Near Ardmore Rd, South Euclid, OH 44121
Corina B.

Corina B.

KUWA244PSS0 WHIRLPOOL WINE COOLER Replaced the thermostat. Unit started. Advised cust to wait 24 hrs before using. Optest ok. ; Job Cmpltd

Near Buckingham Pl, Painesville, OH 44077
Chad  P.

Chad P.

MEDC300BW0 MAYTAG DRYER Found heating element open. Replaced. Op test ok. ; used 1 279838 (ELEMENT) from stock, Job Cmpltd

Near E 73rd St, Cleveland, OH 44105
Chad  P.

Chad P.

ADB1400AGW1 WHIRLPOOL DISHWASHER Found wire nut on hot wire backed off. Corrected. Op test ok. ; Job Cmpltd

Near Hearthstone Rd, Parma, OH 44134
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GI6SARXXF01 Installed water valve, cycled i/m, filled, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING ,job compltd

Near Birchbark Trail, Aurora, OH 44202
Jeff M.

Jeff M.

WFG520S0AS2 WHIRLPOOL RANGE I put the unit in test mode so I cycled the bakery igniter on four times cycled the broiler igniter three times unit tested good; Job Cmpltd,

Near Larimar, Willowick, OH 44095
Jeff M.

Jeff M.

ARB8057CW AMANA REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Near Culver Blvd, Mentor, OH 44060
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GI6SARXXF01 Installed water valve, cycled i/m, filled, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING ,job compltd

Near Birchbark Trail, Aurora, OH 44202
Corina B.

Corina B.

MVWB765FW1 MAYTAG WASHER CC that there is not enough water going into the unit. Advised cust to use bedding, deep clean and extra rinse. Ran a load and the unit is working as designed. 1-2 tablespoons of detergent. Optest ok. ; Job Cmpltd

Near Allen Troy Ct, Mentor, OH 44060
Paul H.

Paul H.

MGDE301YW0 MAYTAG DRYER Customer stated that the unit is not drying items on the delicate setting, removed toe panel and started a delicate cycle, observed flame lighting consistently, cycled appropriately for setting, room is more than adequate sized for supply air and unit tumbles fine, customer has a rigid 90 on back of dryer, connects to semi-rigid which runs about two feet then curves into the wall, unit is upstairs, stated it 90s out to the back wall of the house, he also said had ran it straight out with no 90s and it made no difference, explained that the only issue I could see was a possibility of buildup in exhaust venting, advised cleaning should be done twice a year with a brush, customer does not like my professional opinion. Refused to sign; Job Cmpltd

Near Pear St, Avon, OH 44011
Paul H.

Paul H.

JJW2830WS02 JENNAIRE WALL OVEN Slide rack failed even with clips in place, looked up rack, not available, discontinued, called GS, per pointer if re-work fails call phone number 1-866-697-4414, R-251BD, called, spoke with Ashley, Jenn-Air will contact customer in a few days to replace unit.; Job Cmpltd,

Near Stone Ct, Westlake, OH 44145
Dan H.

Dan H.

KFDD500ESS02 KITCHENAID RANGE Customer complaint that burner flames are too low and center burner is not working, center burner is not lighting, found piece of packaging material on top of burner oriface, removed, burner lights, all other burners are normal Job Cmpltd

Near E 108th St, Cleveland, OH 44106
Jeff M.

Jeff M.

WSF26C3EXB WHIRLPOOL REFRIGERATOR , Installed new part unit op tested good ; Job Cmpltd

Near Arbordale Ln, Painesville, OH 44077
Jeff M.

Jeff M.

KDFE304DBL0 KITCHENAID DISHWASHER Customer called Whirlpool spoke with a customer representative I spoke with a customer representative customer is getting a new dishwasher. The heating element stayed on melted the sump seal causing it to leak on related to previous issue; Job Cmpltd

Near Allegheny Dr, Mentor, OH 44060
Jeff M.

Jeff M.

MVWX655DW1 MAYTAG WASHER The customer was not using the machine properly I explain to her the proper way to use the machine ; Job Cmpltd

Near Candlestick Ln, Painesville, OH 44077
Chad  P.

Chad P.

KBFS25EVWH0 KITCHENAID REFRIGERATOR Found unit set to 42. Temps check around 32 throughout ff section. Damper is functioning correctly. Needs Thermistor replaced. Tech installed gaskets. ; ordrng 1 12002355 (thermistor kit)

Near Scenic Park Oval, Middleburg Heights, OH 44130
Chad  P.

Chad P.

WTW5000DW0 WHIRLPOOL WASHER Found unit went out of balance and damaged tub ring and cabinet sides though has not stored out of balance fault. Also suspension is weak and there is play in the basket. Will require control, basket, tubring and suspension replaced. Cust will be calling whirlpool

Near Newkirk Dr, Parma Heights, OH 44130
Corina B.

Corina B.

MDE9700AYW MAYTAG DRYER CC that the drum is not turning. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, .Tried turning the drum, would not rotate. Removed the front panel. Removed the belt can not move the motor. Removed the blower housing, clear. Found the motor is seized. Will need a new motor. Called GS to order part. Cust does not want to repair

Near Stevenson St, Richmond Heights, OH 44143
Dan H.

Dan H.

KEBS208SSS00 KITCHENAID WALL OVEN Customer complaint that upper oven us not heating, started bake for 350 degrees, oven did not heat found thermal cut off open, unit needs new thermal cut off; ordrng 1 WP8304452 (fuse-thrml), schdld next appmnt for 12/15 FR

Near Paxton Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

PDWT180R30SS GE DISHWASHER CC that the unit is leaking. Found the inlet water valve is leaking. Will need a new water valve. Called GS to order part. ; ordrng 1 WD15X10014 (water valve), schdld next appmnt for 12/13 WED

Near Greenwood Rd, Euclid, OH 44117
Corina B.

Corina B.

GSD2340V00SA GE DISHWASHER CC that the water does not drain out. Found the drain hose is a black rubber hose. Removed drain hose from the disposal, used vacuum to clear the drain hose. Filled dw and then drained. Cust will need to call a plumber to install the correct drain hose. Optest ok. ; Job Cmpltd

Near Greenwood Rd, Euclid, OH 44117
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWB765FW1 Customer complaint was that it was not washing to their expectation. Put through diagnostics. Found error code for overload, which explains why it did not wash how they expected. Rand through test mode ok. F0E3 overload.; Job Cmpltd,

Near Market Dr, Elyria, OH 44035
Brian B.

Brian B.

MAYTAG DISHWASHER MDB7609AWW2 Dishwasher not draining. Found drain hose clogged. Unplugged drain hose. Also. Standoffs on control panel broken. Cust does not want to replace panel. Ran test cycle. Op test ok.;

Near Upland Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

106.56726602 kenmore refrigerator The water valve was leaking installed new part unit op tested good ; used 1 W10408179 (VALVE-INLET) from stock,

Near Skinner Ave, Painesville, OH 44077
Paul H.

Paul H.

MEDB765FW0 MAYTAG DRYER Plugged unit in and tested, heated fine, temps good and cycling correctly, op test ok; Job Cmpltd

Near Center Ridge Rd, Rocky River, OH 44116
Robert A.

Robert A.

MAYTAG DRYER MEDB850WL0 Checked power, good, found element open, receiving 220vac element open, Replaced, ran unit, unit heating, op test ok; used 1 WP8544771 (ELEMENT103.49) from stock, Job Cmpltd,

Near Brittany Woods Dr, Chagrin Falls, OH 44023
Brian B.

Brian B.

WHIRLPOOL RANGE WFE320M0ES0 Found LF burner not working. Inner part open. Outer ring cycles off too soon indicating failed control switch. Will replace burner and switch. Office to order parts.; ordrng 1 W10823729 (BURNER) and 1 WPW10434452 (SWITCH), schdld next appmnt for 12/12 TUE !,

Near Garfield Ave, Lakewood, OH 44107
Brian B.

Brian B.

GENERAL ELEC WASHER WDRR2500K4WW Found agitator had come off of drive bell. Removed drive bell and inspected. Nothing damaged on drive bell. Bottom of agitator checks ok. Reassembled agitator. Seems tight on coupling. Tested with clothes. Agitator stayed on. If agitator comes loose again, office to pre ID another agitator and coupling.; Job Cmpltd,

Near Camden Ave, Cleveland, OH 44102
Macaulay G.

Macaulay G.

AMANA DISHWASHER ADB1400AGB1 Shut off valve under sink is not opening up fully. Not supplying dishwasher with water.; Job Cmpltd,

Near Kennedy Ridge Rd, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WHIRLPOOL OTR MICROWAVE WMH32519FS-0 Humidity sensor was not delivered* Installed new control board. Tests ok. Put one potato on microwave. Registered that ot was sensing for over 5 minutes and then started to determine time for several minutes. By this time, potato was no longer edible. Office to order humidity sensor.; ordrng 1 W10833858 (sensor), schdld next appmnt for 12/13 WED !,

Near Mastick Rd, Fairview Park, OH 44126
Corina B.

Corina B.

MVWC6ESWW1 MAYTAG WASHER CC that the was a smell of an electrical fire. Removed the panel. Checked the wires to the timer, good. Checked the capacitor had deflection one way but not the other way. Will need a new motor and capacitor. Called GS to order parts. ; ordrng 1 WP661600 (motor-drve) and 1 WP8572717 (capacitor), schdld next appmnt for 12/12 TUE

Near Austen Ln, Richmond Heights, OH 44143
Corina B.

Corina B.

WED9400SW0 WHIRLPOOL DRYER Replaced the parts listed. Optest n/g. Checked the door switch, good. Manual rotated the drum and the unit started up. Checked the switch to the motor, good. Checked the motor has an open winding. Will need a new motor. Called GS to order part. Called office to put the cust on my schedule for Monday; ordrng 1 279787 (motor), schdld next appmnt for 12/11 MON

Near Chagrin River Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER Customer complaint of f2e2 error code, confirmed, unit showing f2e2(no response from user interface) error code, stuck key test shows control is good, unit needs new user interface(ss); ordrng 1 W10815487 (panel-cntl), schdld next appmnt for 12/13 WED

Near Sunny Glen Ave, Cleveland, OH 44128
Robert A.

Robert A.

WHIRLPOOL WASHER WTW4915EW2 Found control clicking on and off, receiving constant 120vac, unable to get into diagnostics, needs control; ordrng 1 W11124821 (CONTROL), schdld next appmnt for 12/12 TUE !,

Near Mayfield Rd, Chardon, OH 44024
Jeff M.

Jeff M.

U90.7O363405 KENMORE RANGE The ignitor was week installed new part unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,

Near 3rd St, Fairport Harbor, OH 44077
Robert A.

Robert A.

WHIRLPOOL WALL OVEN GBD309PVS02 Installed cooling fans, tested unit, op test ok; Job Cmpltd,

Near Wilson Mills Rd, Chesterland, OH 44026
Paul H.

Paul H.

MVWB855DC2 MAYTAG WASHER , Replaced suspension, pump ordered is not the correct one, ordering right one; ordrng 1 W10915703 (RECIRC PUMP)

Near Center Ridge Rd, Rocky River, OH 44116
Chad  P.

Chad P.

UMV1160CW3 WHIRLPOOL MICROWAVE Found inner cavity and rear cavity damaged. Unit is non repairable. Techline: Bruce. Unit is not repairable. Their sales rep will have to deal with wpl or partner team. Sr# 7720719814;

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR , Installed parts listed op test ok. Advised to run unit for 24 hrs before selling to unsure proper cooling. ; Job Cmpltd,

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

WFG320M0BB0 WHIRLPOOL RANGE Installed glass. Op test ok. ; Job Cmpltd,

Near Pearl Rd, Strongsville, OH 44136
Dan H.

Dan H.

E32AR75JPS0 ELECTROLUX REFRIGERATOR Customer complaint of frost build up in freezer section, confirmed, found bottom right side of gasket not sealing, releveled unit, door is sealing now, op test good ; Job Cmpltd

Near Brentwood Rd, Beachwood, OH 44122
Chad  P.

Chad P.

WRS325FDAM01 WHIRLPOOL REFRIGERATOR , Installed water line. No place to test. Op check okay. ; Job Cmpltd

Near Pearl Rd, Strongsville, OH 44136
Jeff M.

Jeff M.

WED5000DW2 DRYER WHIRLPOOL They don’t have 240hook up but I did test all the fuses and element. Unit op tested good ; Job Cmpltd,

Near Market Pl Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

WMH53520CS6 WHIRLPOOL MICROWAVE The upper interlock switch was engaged with the door open reset the interlock switch his unit tested good; Job Cmpltd

Near Shepard Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

JB655EK1ES GE RANGE Installed new part unit tested bad I found the block melted; ordrng 1 WB17T10011 (terminal block),

Near Red Oak Dr, Perry, OH 44081
Paul H.

Paul H.

NED4655EW1 AMANA DRYER Checked source, is incorrect, L1-N 40VAC, L2-N 240VAC, L1-L2 200VAC, explained that this would need to be corrected first by an electrician, if problem persist afterwards put another call in; Job Cmpltd

Near Broad Blvd, North Ridgeville, OH 44039
Paul H.

Paul H.

MDB4949SDH3 MAYTAG DISHWASHER Checked voltage at board, 70, not enough, checked in terminal box for unit, 70, not enough, issue is in house wiring, customer to have an electrician correct.; Job Cmpltd

Near MacKenzie Rd, Olmsted Township, OH 44138
Paul H.

Paul H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Faint pop when door is opened passed a point, everything looks fine, discussed with GS, ordering hinge sleeve; ordrng 1 WP67003639 (closer)

Near Race Rd, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near S Ridge Rd, Perry, OH 44081
Robert A.

Robert A.

WHIRLPOOL WASH/DRY COMBO WET3300XQ0 Found blower wheel broken, nneds replaced; ordrng 1 WP697772 (BLOWER WHEEL49.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/12 TUE 8-11,

Near Som Center Rd, Solon, OH 44139
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWC565FW0 Washer was out of level. Cleaned rubber pads on bottom of leveling feet and leveled again. Ran through spin cyle ok.; Job Cmpltd,

Near Meigs Blvd, Brook Park, OH 44142
Corina B.

Corina B.

ZISS360DMDS GE REFRIGERATOR Replaced the solenoid. Optest ok.; Job Cmpltd

Near Juniper Ln E, Moreland Hills, OH 44022
Dan H.

Dan H.

106.62154110 KENMORE REFRIGERATOR Customer complaint of ice build up in freezer section and water leaking in fresh food section, found bread tie lodged in evaporator drain tube, removed op test good ; Job Cmpltd

Near Harris Rd, Richmond Heights, OH 44143
Corina B.

Corina B.

MVWB835DW1 MAYTAG WASHER CC that the unit fills and drains then does nothing. Ran a normal load and a rinse and spin with 6 bath towels. Optest ok. Calibrated unit. ; Job Cmpltd

Near Mountain Ash Dr, Mentor, OH 44060
Corina B.

Corina B.

FFTR1821QS0 FRIGIDAIRE REFRIGERATOR CC that the ff is not keeping cool and fz is good. Ff 50 fz 0. Removed the evap cover, nothing is blocking the air flow to the ff. Checked the evap fan, 120v. Fan is intermittent. Will need a new evap fan. Found the top shelf of the ff is close to the top. Advised cust to be able to fit a gallon of milk for proper air flow. Called GS to order part. Cust can install part. ordrng 1 242077702 (FAN MOTOR)

Near Maple St, Perry, OH 44081
Dan H.

Dan H.

CFCP1NIZC SS GE REFRIGERATOR Customer complaint that left fresh food section door gasket is torn and water is not dispensing, confirmed, water valve is recieving 120vac, unit needs mew water valve and fresh food section door gasket; ordrng 1 WR14X10237 (gasket french with f) and 1 WR57X10032 (valve,water), schdld next appmnt for 12/12 TUE

Near Rae Rd, Lyndhurst, OH 44124
Macaulay G.

Macaulay G.

WHIRLPOOL OTR MICROWAVE WMH32519FS0 Microwave pulling 7.5 amps when tested. All low voltage side working properly. Office to order magnetron and diode.; ordrng 1 W10886077 (diode) and 1 WPW10693025 (magnetron), schdld next appmnt for 12/12 TUE !,

Near Parkwood Ln, Strongsville, OH 44149
Macaulay G.

Macaulay G.

KITCHENAID DISHWASHER KDFE104DSS0 , Replaced door seal and ran dishwasher. No leaks found. Checks ok.; Job Cmpltd,

Near W 228th St, Fairview Park, OH 44126
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR WRT318FZDM02 , Replaced handle, hinge pin, and 2 handle plugs.; Job Cmpltd,

Near Center Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

GE REFRIGERATOR PWE23KSDHSS Cleaned out drain pan and cleaned condenser line in drain pan. Josh from GE instructed to make sure there is proper ventilation in back of unit. He had stated that they have never heard of this issue before.; Job Cmpltd, saved tckt

Near Jaycox Rd, Avon, OH 44011
Dan H.

Dan H.

MDBH949AWW1 MAYTAG DISHWASHER Installed new user interface, no power to unit, advised customer that they need an electrician to correct power supply ; Job Cmpltd

Near Maidstone Ln, Beachwood, OH 44122
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER WFW75HEFW0 Removed shipping bolts. Ran through spin cycle. Spins ok now.; Job Cmpltd

Near Patton Dr, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWB765FW0 Installed new console and control board. Tested unit. Everything tests ok. Returning core.; Job Cmpltd,

Near Bronson Rd, Olmsted Township, OH 44138
Jeff M.

Jeff M.

WRX988SIBM03 whirlpool refrigerator Installed new part unit op tested good. Customer tossed 2 of the boxes ; Job Cmpltd

Near Birdie Ln, Mentor, OH 44060
Brian B.

Brian B.

WHIRLPOOL DISHWASHER KDTE254ESS2 Replaced front panel. Optest ok.; Job Cmpltd,

Near Brandon Pl, Avon Lake, OH 44012
Chad  P.

Chad P.

MVWB765FW0 maytag washer Installed agitator, op test ok. ; Job Cmpltd,

Near Hayden Ave, East Cleveland, OH 44112
Brian B.

Brian B.

JENN-AIR RANGE JGS1450DP0 CC that sometimes upper cancel key does not work and she has to shut power off to unit. Ran diag, f2e1, stuck key.. will need new UI panel. Office to order part.. ; ordrng 1 W10911397 (CONSOLE), schdld next appmnt for 12/12 TUE !,

Near Bellflower Rd, Cleveland, OH 44106
Brian B.

Brian B.

KITCHENAID WALL OVEN KEBS209BSS00 CC that ovens do not preheat properly. Per ser bul w10585108a, oven does not reach preheat temps, replace oven control. Per warr, part is covered for 5 yrs. customer will pay sc and labor. Office to order part. Paid dep.; ordrng 1 WPW10751155 (CONTROL), schdld next appmnt for 12/12 TUE !,

Near Highland Ave, Avon Lake, OH 44012
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRS571CIDM01 Not making ice. Customer stated that after repair, container did fill up. Then, he emptied container and Icemaker did not make any more ice. Found fill tube frozen, entered diag and turned on fill tube heater. 14v dc on heater. Fill tube thawed. Called TL, Dave. He said heater is working customer placed back in normal operation. If fill tube freezes up again, office to pre ID new door.; Job Cmpltd,

Near Brownstone Cir, Avon Lake, OH 44012
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW1 Ran diognastics 6-3 acu cannot hear ui, 3-2 temp sensor fault, connectins good, temp sensor open, needs ui, acu and valve; ordrng 1 W10861510 (UI) and 1 W11024149 (ACU) and 1 W11165546 (VALVE), schdld next appmnt for 12/12 TUE ! [**],

Near Mulberry Rd, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GI6FARXXF04 Found evap tray iced over, drain clear, cleared evap pan, cleared, op test ok; Job Cmpltd,

Near Orangewood Dr, Beachwood, OH 44122
Corina B.

Corina B.

WRF540CWBM00 WHIRLPOOL REFRIGERATOR Replaced the control. Brought core back for return. Optest ng. Checked the water valve is now getting 120v. Will need a new water valve. Called GS to order part.; ordrng 1 WPW10420083 (valve), schdld next appmnt for 12/12 TUE

Near County Line Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFCO22EVBL2 Installed center glide, op test ok; Job Cmpltd,

Near Senlac Hills Dr, Chagrin Falls, OH 44022
Robert A.

Robert A.

MAYTAG WASHER MVWP475EW0 Ran diagnostics, long/no fill, cleaned valve screens, good, ran recal good, ran drain and spin, op test ok; Job Cmpltd,

Near Summit Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

WRF540CWBM00 WHIRLPOOL REFRIGERATOR Replaced the control. Brought core back for return. Optest ng. Checked the water valve is now getting 120v. Will need a new water valve. Called GS to order part.; ordrng 1 WPW10420083 (valve 8513), Cllctd $90.00 Check # 1022, schdld next appmnt for 12/12 TUE

Near County Line Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

LTE5243DQB WHIRLPOOL WASHER/DRYER COMBO CC that the washer is ripping the clothing. Removed the agitator did not see any cracks or anything broken. Found the agitator is away from the basket. Can not move unit out its in a tight spot. Will need 2 tech. Advised cust there could be a $100.00 charge for 2 tech. Called GS to order the shaft, clutch, drive tube, and block. ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 WP389140 (block), schdld next appmnt for 12/12 TUE

Near Fox Hollow Dr, Mayfield Heights, OH 44124
Dan H.

Dan H.

FEX831FS4 FRIGIDAIRE STACK WASHER/DRYER Installed new timer, op test good ; Job Cmpltd

Near Lee Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

JENN-AIR M/W CONVECTION JMC2430WS01 Found interior light out, unit needs pulled it order to replace light bulb; ordrng 1 W10886919 (LIGHT 19.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $140.00 Check # 3294, schdld next appmnt for 12/14 THU 8-12 [**],

Near E Homestead Dr, Aurora, OH 44202
Chad  P.

Chad P.

MEDC215EW1 whirlpool dryer Found house fuse open. Replaced with customers. Op test ok. ; Job Cmpltd

Near W 138th St, Cleveland, OH 44135
Alice M.

Alice M.

MFD2561HEB whirlpool refrigerator Installed gasket and I.m. Op test ok. ; Job Cmpltd

Near Indian Creek Dr, Middleburg Heights, OH 44130
Robert A.

Robert A.

FRIGIDAIRE STACK W/D FEX831FS4 Installed drain pump, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Creekside Dr, Aurora, OH 44202
Jeff M.

Jeff M.

106.56244400 kitchenaid refrigerator , The units optics are flashing 2x faulty optics code. Water valve in the rear for the water dispenser is receiving 120 V AC but the valve is not opening; ordrng 1 W10757851 (cntrl-elec) and 1 W10822681 (WATER VALVE)

Near Bellflower Rd, Mentor, OH 44060
Gail V.

Gail V.

WHIRLPOOL OTR MICROWAVE UMV1160CS3 , Installed door switches, tested unit, op test ok; Job Cmpltd,

Near Lady Catherine, Streetsboro, OH 44241
Paul H.

Paul H.

KDTM354DSS4 kitchenaid dishwasher Removed glass from sump, ensured it was all removed, started a cycle, canceled and drained, drained fine, op test ok.; Job Cmpltd,

Near West Rd, Wellington, OH 44090
Tim G.

Tim G.

KITCHENAID REFRIGERATOR KRFC704FPS00 Complaint that the unit makes noise and that a different service company was out and stated it was the compressor. Checked unit over and customer had a recording of the sound. Tech verified the sound and found the unit needing the compressor. This is the wise motion compressor that contains a plastic internal discharge line and the unit will be best assembled with lokring. Placing note for office to assign to RA. ; ordrng 1 W11025999 (COMPRESSOR KIT), schdld next appmnt for 12/14 THU ! [***],

Near Tall Tree Trail, Chagrin Falls, OH 44023
Corina B.

Corina B.

WFW87HEDW0 WHIRLPOOL WASHER CC that the detergent is running down the front on the door. Cleaned out bellow and the door, had hair build up. Ran a normal load with no detergent and the unit filled with soap advised cust to use 1-2 tablespoons of detergent. No leaks. Optest ok.; Job Cmpltd

Near Marston Ave, Cleveland, OH 44105
Dan H.

Dan H.

WTW5700XW0 WHIRLPOOL WASHER Customer complaint that unit 8s not spinning clothes out, ran diagnostics found f7e1( basket speed fault) and f7e7( motor unable to reach target rpm) error codes, ran manual test cycle, unit spins and agitates, found optical sensor on shifter not reading basket speed, unit needs new shifter, installed new shifter, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, fill hoses are dry rotted, advised customer to replace hoses; used 1 WPW10006355 (ACTUATOR) Job Cmpltd

Near Rockside Rd, Seven Hills, OH 44131
Corina B.

Corina B.

LTE5243DQB WHIRLPOOL WASHER/DRYER CC that the washer is ripping the clothing. Removed the agitator did not see any cracks or anything broken. Found the agitator is away from the basket. Can not move unit out its in a tight spot. Will need 2 tech. Called GS to order the shaft, clutch, drive tube, and block. ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 WP389140 (block), schdld next appmnt for 12/12 TUE

Near Fox Hollow Dr, Mayfield Heights, OH 44124
Tim G.

Tim G.

MAYTAG RANGE MET8720DH01 Complain that the customer used foil to line the liner to prevent over spill mess. Advised the customer that in the owners manual on page 11 it states that by using foil to line the liner it can and may cause permanent damage to unit" line is now not covered under the warranty. The customer states that she never had time to read the manual. Took pick of unit and advised the customer that the unit is still useable but the life span o the liner may be lessened. ; Job Cmpltd,

Near Flowerdale Ave, Cleveland, OH 44144
Corina B.

Corina B.

WFW87HEDW0 WHIRLPOOL WASHER CC that the detergent is running down the front on the door. Cleaned out bellow and the door, had hair build up. Ran a normal load with no detergent and the unit filled with soap advised cust to use 1-2 tablespoons of detergent. No leaks. Optest ok.; Job Cmpltd

Near Marston Ave, Cleveland, OH 44105
Corina B.

Corina B.

KUDC10FXSS5 KITCHENAID DISHWASHER Replaced the control, the UI and the lower wheels on the rack. Brought the core back for return. Ran a normal cycle. Optest ok. ; Job Cmpltd

Near Shelburne Rd, Shaker Heights, OH 44122
Corina B.

Corina B.

MFI2665XEB7 MAYTAG REFRIGERATOR CC that the ice is not coming out in cubes. Checked the cube and crushed. Coming out as designed. Advised cust if there any crushed ice left in the auger that the crush will still come out before the cube. Optest ok. ; Job Cmpltd

Near E 199th St, Euclid, OH 44119
Corina B.

Corina B.

WDT970SAHV0 WHIRLPOOL DISHWASHER CC that the spray arms are not moving. Placed 4 cups in the upper rack facing up, on a normal wash. Cups filled with water. Running as designed. Optest ok. ; Job Cmpltd

Near Harding Dr, Wickliffe, OH 44092
Dan H.

Dan H.

KRMF706ESS01 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 15 degrees, evaporator fans are running, compressor and condenser fan are running, found fresh food section evaporator frozen solid, defrosted, found thermistor installed in wrong position, corrected, op test good ; Job Cmpltd

Near Ravine Blvd, Parma, OH 44134
Jeff M.

Jeff M.

JDB8200AWS0 jennaire dishwasher The unit has a 4-1 control fault. Needs new controls ; ordrng 1 W10473198 (cntrl-elec) and 1 WPW10418326 (UI),

Near E Shore Blvd, Timberlake, OH 44095
Tim G.

Tim G.

WHIRLPOOL DISHWASHER WDF320PADW3 Complaint that the unit is not drying the dishes. Checked and found the element open (see pic). Unit needs element. ; ordrng 1 W10518394 (heater), schdld next appmnt for 12/13 WED !,

Near Woodridge Dr, North Royalton, OH 44133
Tim G.

Tim G.

GE WASHER/DRYER GUD27ESSJ0WW Complaint that the unit is causing the clothing to have an odor to them when done. Customer told Tech that she is using 2 full cap fulls of detergent. Advised the customer that by using to much detergent that it starts to build up and could cause mold to start to grow. Tech advised customer to use no more than two tbls of detergent and to run the longest cycle with afresh to clean the unit out. Unit found to be working at normal op. ; Job Cmpltd,

Near Nemet Dr, Seven Hills, OH 44131
Jeff M.

Jeff M.

WDT750SAHZ0 whirlpool dishwasher The ui is not responding on normal and start the rest of the buttons do work it’s new UI; ordrng 1 W11192367 (UI)

Near Hopkins Rd, Mentor, OH 44060
Paul H.

Paul H.

WGD5000DW3 whirlpool dryer Set unit to timed dry high heat and observed four cycles, heat on approximately a minute, heat off about 1 minute 10 seconds, inlet temp around 140, exhaust temp around 115, spot on for a gas dryer, advised that venting to outside should be thoroughly cleaned with a brush twice annually. Op test ok.; Job Cmpltd,

Near Oakwood Dr, Elyria, OH 44035
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW1 Complaint that the unit is not completing the clycle. Checked unit for errors and found a stored F7E7 motor unable to reach target rpm and F8E1 long/no fill. Checked units fill and found the hot water turned off causing the issue. Tested a empty spin and found good speed. Tech noticed the customer was using a lint catch on the drain hose. Advised the customer that if the unit doesn’t drain fast enough the unit will not spin to a full speed. Tested drain and spin and found a good spin. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Near Glenn Dr, Parma, OH 44134
Paul H.

Paul H.

WTW5000DW1 WHIRLPOOL WASHER When plugged in unit, unit resumed flood mode, allowed for ten minute timeout, ran diagnostics, f5e1 lid switch was only saved fault, cleared and ran an auto test, tested fine, op test ok, explained flood mode to customer; Job Cmpltd

Near Oakwood Dr, Elyria, OH 44035
Tim G.

Tim G.

JENN-AIR RANGE JES9800CA01 Complaint that the lf switch on indicator light isn’t working. Checked and found L1 and P1 not closing causing the issue. The other complaint is that the rf dual burner outer ring is not working. Checked and found the outer ring open. Unit needs element and infinite switch. ; ordrng 1 WP74008940 (switch- in. LF) and 1 WP74010824 (switch- el. RF) and 1 WPW10275049 (elmnt-surf), schdld next appmnt for 12/11

Near Donna Rae Dr, Seven Hills, OH 44131
Paul H.

Paul H.

MEDX655DW1 WHIRLPOOL DRYER Start switch was snapped into retainer, corrected and tested, op test ok; Job Cmpltd,

Near Northpointe Blvd, Amherst, OH 44001
Paul H.

Paul H.

MVWB835DW3 MAYTAG WASHER Ran diagnostics, no stored errors, ran test 51, noticed water level is way too low, ordering a control board; ordrng 1 W11112658 (CONTROL ),

Near Community Rd, Sheffield Lake, OH 44054
Paul H.

Paul H.

KMHS120ESS5 KITCHENAID MICRO OVEN Strong smell of ozone inside unit, disassembled and visually inspected electronic components, evidence of insulation “blow-out” on HV transformer, short exist, needs transformer; ordrng 1 W10880342 (HV TRANSFORMER),

Near English Turn Heron Bay St, Avon Lake, OH 44012
Jeff M.

Jeff M.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR The unit is not making ice fiber optics tested good the ice make has a lil bit of ice in the unit itself. Needs a new ICEMAKER ; ordrng 1 W10917790 (ICE MAKERS),

Near Gabriel's Way, Mentor, OH 44060
Dan H.

Dan H.

GTW330ASK0WW GE WASHER Installed new gearcase, op test good ; Job Cmpltd

Near Kings Hwy, Parma Heights, OH 44130
Corina B.

Corina B.

MGDC415EW1 WHIRLPOOL DRYER CC that the handle is broken, the back of the unit has orange color marks. Used a green scrubber pad on the back of the unit, did not come off. It's a cosmetic. Called GS to order part. Cust can install part. ; ordrng 1 W10861225 (handle)

Near Glenhurst Rd, Willowick, OH 44095
Jeff M.

Jeff M.

WDF520PADM7 WHIRLPOOL DISHWASHER The sump housing is broken. Needs a new assy.; ordrng 1 W11025157 (SUMP ASSY.),

Near Valewood Ct, Painesville, OH 44077
Dan H.

Dan H.

MEDC215EW1 MAYTAG DRYER Installed power cord, unit is operating as designed ; Job Cmpltd

Near Northcliff Ave, Brooklyn, OH 44144
Dan H.

Dan H.

KFIS27CXMS5 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making enough ice, ice bin is half full, ice maker optical sensors are reading that the bin is full or not present, bin is not full and is installed, unit needs new ice level sensors; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec), schdld next appmnt for 12/11 MON

Near Sylvia Dr, Brook Park, OH 44142
Chad  P.

Chad P.

MVWB835DW1 MAYTAG WASHER Cc that unit is not spinning out and leaving a white residue on clothing. Unit stored several faults for o.b. Load. Cleared faults. Ran calibration and then normal wash. No suds from excessive suds. Found service pointer for residue issue. Needs kit installed.Cust does not have time off work left. Please set install for last call of the day. He works 5 min away. ; ordrng 1 W11111453 (CNTRL ),

Near Bradley Rd, North Olmsted, OH 44070
Alice M.

Alice M.

KSEG700EWH0 kitchenaid range Reset power to unit. Display came back on. Ran bake at 350 and left heat cycle. Op test ok.

Near Elizabeth Dr, Avon, OH 44011
Paul H.

Paul H.

MVWX655DW0 maytag washer Ran diagnostics, F9E1 long drain, cleared and ran a test cycle, went through fine, drained fine, no codes, op test ok. Discussed with customer.

Near Lakeview Dr, Grafton, OH 44044
Jeff M.

Jeff M.

WTW5000DW1 whirlpool washer Put unit is diagnostics mode unit had no codes ran a calibration cycle unit tested good; Job Cmpltd

Near Mill St, Rock Creek, OH 44084
Chad  P.

Chad P.

KEBS207DBL10 kitchenaid wall oven Found lower oven door hinges are weak. Needs both replaced. ; ordrng 2 WP4455525 (HINGE)s,

Near Hilliard Ct, Westlake, OH 44145
Chad  P.

Chad P.

MVWB765FW1 maytag washer Ran unit with load on delicate wash. Sounds and operations are used on options. Op test ok. ; Job Cmpltd

Near Bonny Bank Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

MAYTAG WASHER MHW5500FW0 Customer had already installed dispenser drawer. Cover/handle for drawer is cracked and needs replaced before damages further. Customer also mentioned about boot being full of water after completion of cycle. Found dog hair and lint clogging drain holes. Removed lint and hair. Drains ok now. Office to order handle. Customer will install.; ordrng 1 W11131702

Near Morning Dove Ln, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

WHIRLPOOL DISHWASHER KUDS35FXSS9 Dishwasher will not power on. Relay on control board is shorted out as well as wiring harness being burnt. Both will need replaced. Customer will call in to advise.; JOB COMPLTD

Near Basswood Dr, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

MAYTAG DISHWASHER MDB4949SDE3 Dishwasher functions properly. Customer had not been informed on how to properly use dishwasher. Instructed customer on proper use. ; Job Cmpltd,

Near Wyleswood Dr, Berea, OH 44017
Brian B.

Brian B.

AMANA REFRIGERATOR ASI2275FRW00 CC that door handles do not stay on. Adjusted doors. Handles are damaged or manufactured wrong where set screws mount. When set screws are tightened, they slide off of shoulder screws.. Will need new handles and shoulder screws.. office to order. Customer can install. No return visit .; ordrng 2 W10210942A (handle)s and 4 WPW10288153 (SCREW)s

Near Columbia Rd, Bay Village, OH 44140
Brian B.

Brian B.

GE RANGE JBP24W0H1WW Found bake element burned out. Will need new element. Office to order part.; ordrng 1 WB44T10010 (unit asm bak), schdld next appmnt for 12/11 MON !,

Near Winchester Ave, Lakewood, OH 44107
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDF520PADM5 Cust stated that it only leaked 1x, leveled unit, ran diagnostics, no codes, watched cycle, good, no leaks, poss too much soap, op test ok; Job Cmpltd,

Near White Oak Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDF520PADM5 Cust stated that it only leaked 1x, leveled unit, ran diagnostics, no codes, watched cycle, good, no leaks, poss too much soap, op test ok; Job Cmpltd,

Near White Oak Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

MAYTAG WASHER MVWC416FW Installed motor, ran recal cycle, good, ran spin, good, op test ok; Job Cmpltd,

Near Overlook Brook Dr, Chagrin Falls, OH 44023
Tim G.

Tim G.

KITCHENAID DISHWASHER KDFE104DSS5 Complaint that the unit will not dissolve the detergent. Tested unit in a normal wash and found no water entering the unit. Checked the shutoff and found the water turned off. Opened shutoff and tested unit again this time finding unit to fill. Unit filled and began to wash, op test good. ; Job Cmpltd,

Near Tanager Trail, Brecksville, OH 44141
Tim G.

Tim G.

WHIRLPOOL WASHER WTW5000DW1 Complaint that the unit will not complete the cycle. Checked the unit errors and found a F8E1 long/no fill error. No water supply to check fill but valves found to be working ok. Screens found clear and no cause of fault other than customer instruct. Unit ready for resale. ; Job Cmpltd,

Near Miles Rd, Bedford, OH 44146
Tim G.

Tim G.

MAYTAG REFRIGERATOR MFI2570FEZ01 Complaint that the door open indicator will not run off and the unit will not dispense water or ice. Checked unit and held shim up to door liner and found the liner to warped to install. Unit needs door. ; ordrng 1 W10855083 (DOOR), schdld next appmnt for 12/19 TUE !,

Near Lincoln Blvd, Bedford, OH 44146
Tim G.

Tim G.

JENN-AIR RANGE JES1450DS0 Complaint that the unit has a large chip in the glass at the lf burner. Checked unit and found the glass not broken all the way through that would cause moisture in the burner area. Unit needs cook top. ; ordrng 1 W10738935 (cooktop), schdld next appmnt for 12/11 MON !,

Near Sharon Dale Dr, Solon, OH 44139
Paul H.

Paul H.

KDTE254ESS2 kitchenaid dishwasher Wrong color door was ordered, ordering correct one; ordrng 1 W10900374 (DOOR-STAINLESS)

Near Cowley Rd, Grafton, OH 44044
Paul H.

Paul H.

KRMF706ESS01 kitchenaid refrigerator , Replaced all parts ordered, however, mullion was not connected to door, tried to adjust and connection cover broke, ordering mullion and nameplate for FC door; ordrng 1 W10909682 (NAME PLATE) and 1 W11176246 (MULLION),

Near Cowley Rd, Grafton, OH 44044
Jeff M.

Jeff M.

MVWB725BW0 maytag washer The bearings have failed. The inner drum is being stubborn needs a hug assembly back right corner shock it’s not working properly. It’s not leaking yet. But by the time we get back it might be rps sensor will be needed; ordrng 1 W10247710 (washer,suspension) and 1 W10435302 (bearing) and 1 W10820039 (HUB) and 1 WPW10178988 (RPS

Near State St, Conneaut, OH 44030
Jeff M.

Jeff M.

KDPE234GPS kitchenaid dishwasher The complaint is the machines not washing I hope the machine to power water valve turned on during turns on some motor turns on everything appears to be working could’ve been something at installation; Job Cmpltd

Near Dillon Dr, Ashtabula, OH 44004
Chad  P.

Chad P.

WFE515S0EW0 whirlpool range Found trim not holding glass correctly. Tim is bowed. Needs trim replaced. ; ordrng 1 WP8523175 (TRIM),

Near Clague Rd, Westlake, OH 44145
Chad  P.

Chad P.

WRF535SMBM00 whirlpool refrigerator Installed drain pan and tube. Op test ok. ; Job Cmpltd

Near W 150th St, Brook Park, OH 44142
Chad  P.

Chad P.

WMH31017FS0 WHIRLPOOL MICROWAVE Replaced interlocks. Op test ok. ; Job Cmpltd

Near Voyager Ln, Cincinnati, OH 45252
Chad  P.

Chad P.

KSRW25CRSS03 KITCHENAID REFRIGERATOR Found unit in very poor condition.Total no cool. All gas gone. High side checks good. Needs evap and compressor replaced. I.m. Optics faulty and cover broken, water valve is broken and drain pan is broken. Very very big job. 6 job count. Cfc tech only. As we need auth Cust was not rescheduled. Office to please contact Cust after ahs has made a decision. ; ordrng 1 W10309994 (compressor) and 1 W10408179 (water vavle asm) and 1 W10757851 (cntrl-elec, EMITTER) and 1 W10843121 (DRIER) and 1 WP2188823 (EVAP) and 1 WP2198587 (COVER) and 1 WPW10614158 (TRAY)

Near Helen Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

GHWN4250D1WW GE WASHER I put the machine in the drain andspin tested good put it in a normal cycle on the super load did not leak customers using too much soap in incorrectly loading machine unit tested good; Job Cmpltd,

Near Austin Rd, Geneva, OH 44041
Jeff M.

Jeff M.

GTW460ASJWW GE WASHER Installed new part unit op tested good ; Job Cmpltd

Near Griggs Rd, Jefferson, OH 44047
Jeff M.

Jeff M.

WRT318FMDB00 WHIRLPOOL REFRIGERATOR Evap is leaking .5 amp drawl I can visually see Freon is either app and dryer; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRYER)

Near Harbor St, Conneaut, OH 44030
Jeff M.

Jeff M.

NTW4516FW1 WHIRLPOOL WASHER Well water. I took the hose off in the rear of the unit. The unit is not getting any cold water they need a plumber; Job Cmpltd,

Near Lakewood Dr, Williamsfield, OH 44093
Macaulay G.

Macaulay G.

MAYTAG REFRIGERATOR MFT2776FEZ00 Installed new wire harness with thermistor. Tests and operates correctly.; Job Cmpltd

Near Meadow Moss Ln, North Ridgeville, OH 44039
Corina B.

Corina B.

MFI2670XEM0 MAYTAG REFRIGERATOR Replaced the fz gasket. Steamed the gasket out. Optest ok.; Job Cmpltd

Near Chateau Ave, Cleveland, OH 44128
Corina B.

Corina B.

KUDE70FXSS5 KITCHENAID DISHWASHER Replaced the UI and main control. Optest ok. ; Job Cmpltd,

Near Bell Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 34 degrees, evaporator fan is running, evaporator has good frost pattern,compressor and condenser fan are running, outlet is correct now, unit needs new main control board; ordrng 1 WPW10614933 (cntrl-elec), schdld next appmnt for 12/11 MON

Near Windward Rd, Cleveland, OH 44119
Macaulay G.

Macaulay G.

AMANA REFRIGERATOR AFD2535DEB Thermal overload on compressor is clicking due to age and stress. Office to order starter.; ordrng 1 W10613606 (start-dev), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/11 MON 1-4,

Near Ravenway Dr, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWB835DW1 Washer not spinning or draining out. Put into rinse and spin cycle, found that hot and cold water hoses were installed incorrectly. Swapped hoses. Diagnostics showed errors for overloading and oversuds. Advised customer to cut back on laundry soap and instructed on proper loading of washer.; Job Cmpltd,

Near Hatteras Way, Avon, OH 44011
Macaulay G.

Macaulay G.

WHIRLPOOL FREEZER WZF79R20DW00 Spoke with tech line about unit. Spoke to Tibor from whirlpool 7720693214. Informed him that unit is cooling properly but still has alarm on. He advised to replace control again, as well as both thermistors. Office to order control box and both thermistors.; ordrng 1 W10812030 (contrl-box) and 1 WPW10383615 (thermistor) and 1 WPW10384183 (thermistor), schdld next appmnt for 12/11 MON !,

Near W Skyline Dr, Lorain, OH 44053
Macaulay G.

Macaulay G.

WHIRLPOOL RANGE ELE WFE540H0AS0 Installed new bake element. Heats ok now.; Job Cmpltd

Near Lake Rd, Sheffield Lake, OH 44054
Macaulay G.

Macaulay G.

GE REFRIGERATOR PYE23KSDCSS Fresh food section evaporator was not defrosting. Defrost heater and thermostat test ok. Called GE techline, they had me go through diagnostics. Found thermistor was not accurate. Office to order heater harness for fresh food section.; ordrng 1 WR23X23626 (heater harness ff), schdld next appmnt for 12/11 MON 8-11,

Near Linda Ln, Sheffield, OH 44054
Brian B.

Brian B.

WHIRLPOOL WASHER WTW5500XW0 CC that machine will not go through cycle. Ran diag, f7e7, motor unable to reach rpm and f7e1, basket speed fault. Spin basket. Gearcase Bearings have failed. Will give est. customer does not want to repair. Do not order parts..; , Job Cmpltd,

Near Hampton Rd, Rocky River, OH 44116
Brian B.

Brian B.

WHIRLPOOL DISHWASHER MDB8959SFZ4 Pulled machine. Replaced upper tracks.. ran test cycle. Op test ok.; Job Cmpltd,

Near Chatham Pl, Rocky River, OH 44116
Brian B.

Brian B.

AMANA DRYER NED4655EW1 Drum not turning. Replaced broken belt and worn drum rollers and idler pulley. Tested machine. Optest ok.; used 1 341241 (BELT), 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

Near Silverdale Rd, North Olmsted, OH 44070
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRF989SDAM02 Used steamer to cut through massive ice buildup. Customer did not defrost..Replaced evap motor and harness. Due to all the ice, damper motor is broken and rusted out and cover is broken. Will need to replace damper and evap cover. Office to order parts.; ordrng 1 WPW10248595 (DAMPER) and 1 WPW10501260 (EVAP COVER), schdld next appmnt for 12/11 MON !,

Near Salem Pkwy, Westlake, OH 44145
Corina B.

Corina B.

JGRP20BEJ1BB GE WALL OVEN CC that the bake is not heating. Found the ignitor is weak will need a new igniter. Called GS to order part. Used igniter yesterday from t/s. Cust does not want to fix and is canceling the insurance.

Near Sumpter Rd, Warrensville Heights, OH 44128
Robert A.

Robert A.

MAYTAG REFRIGERATOR MFT2776DEM00 Frz 5, ff37, set at 37and 0, checked ff evap, good, light frost, ran diagnostics, ran test 4, fans running, ff evap light frost, frz evap light frost, working correct, checked thermistors good, no error codes, ice bin full, working as designedOp test ok Note cust very unhappy with unit Please check history; Job Cmpltd,

Near Strandhill Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GI6SDRXXY07 Found evap drain clogged/frozen, checked i/m, cycling continuoisly, neet calling for water, replaced i/m, cleared drain, replaced, op test okDrain part code s38253Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY92.80) from stock, , Job Cmpltd,

Near Page Rd, Aurora, OH 44202
Corina B.

Corina B.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Ff 42 fz 32 removed the ff and the fz evap cover. The ff has little frost pattern at the RT hand corner the father evap has a frost/ice pattern at the top RT hand corner. Can not find any dye on the evap, compressor, the condenser or the filter. The fans are running. Called t/l Kevin file # 7720694765 want to recharge the system to see if there is a leak. And to check individual line to see if it's in the inside line. Called GS to have sr tech with me. ; schdld next appmnt for 12/11 MON

Near Hastings Dr, Seven Hills, OH 44131
Dan H.

Dan H.

WDRR2500K4WW GE WASHER Installed new agitator, op test good ; Job Cmpltd

Near Camden Ave, Cleveland, OH 44102

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