We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Independence, OH 44131
Corina B
Job Details: 08/25/2022
Replaced the ui. Brought core back for return. Heated both ovens to 350*. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GNE29GSKBSS
Near Painesville, OH 44077
Dan H
Job Details: 08/25/2022
"Customer complaint that fresh food section section is not cooling, fresh food section temperature at 54 degrees, found fresh food section evaporator fan not running , unit needs new fresh food section evaporator fan ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Mentor, OH 44060
Dan H
Job Details: 08/25/2022
"Customer complaint of noise and ice build up , found frost build up in freezer section , found door not sealed, reset tracks, door seals now, no unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Mentor, OH 44060
Dan H
Job Details: 08/25/2022
"Customer complaint that broiler is not working, started broiler, broiler heated, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTKB0
Near Bedford Heights, OH 44146
Corina B
Job Details: 08/25/2022
"CC that the unit is dead. Confirmed. Checked power at the terminal block, 0 volts. A lot of mouse droppings on the floor. Theres a breaker that will not reset. Will need an electrician."
We serviced a
GE DRYER
Model GFDS350GL1WW
Near Highland Heights, OH 44143
Manny
Job Details: 08/25/2022
"Cc unit not working, stated unit wont tumble, verified and drum not tumbling, took unit apart and found belt broken and belt switch stuck open, unit will need belt and switch.; ordrng 1 WE12M29 (belt drive) and 1 WD21X10261 (switch interlock)"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Willoughby Hills, OH 44094
Dan H
Job Details: 08/25/2022
"Customer complaint that unit is not coming on, confirmed, user interface is unresponsive, unplugged unit, plugged back in, user interface lit up, started normal dry cycle, op test good"
We serviced a
AMANA REFRIGERATOR
Model ARS2464BB
Near Cleveland, OH 44143
Dan H
Job Details: 08/25/2022
"Installed new valves and guest fitting, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Wickliffe, OH 44092
Dan H
Job Details: 08/25/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 0 degrees, found fresh food section evaporator frozen solid, unit need new fresh food section evaporator thermistor and control; ordrng 1 W10837236 (Thermistor) and 1 W10807590 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 08/25/2022
"Installed new door handle, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Dan H
Job Details: 08/25/2022
"Installed new thermostat and timer, op test good"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Bedford Heights, OH 44146
Corina B
Job Details: 08/25/2022
CC that the unit is dead. Confirmed. Found the cord is chewed. Will need a new cord. ; schdld next appmnt for 8/31 WED !
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS3
Near Solon, OH 44139
Corina B
Job Details: 08/25/2022
"CC that there is water in the tub and leaks on the floor, has to turn the water off to the dishwasher. Turned water on, not leaking into the tub. Started a cycle filled correctly. Drain loop is above the sink. 0 volts to the valve from the control. Could have the valve weeping. The hinges are broken. Will need a new valve and hinges. Possibly the control, is nla. ; ordrng 1 8534963 (Control) and 1 WP8531669 (Valve) and 1 8194001 (Link), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lyndhurst, OH 44124
Manny
Job Details: 08/25/2022
"Cc unit takes too long to dry, pull unit out and noticed no vent instead unit had a sock on the vent that they were using as a lint catcher, removed sock and was full of lint blocking the outgoing hot air. Tested unit and unit heating properly, Advise customer to install a vent on the unit she said that it has never dry in one cycle, I asked if the sock have been there since day one and she said yes, I told her that the sock will impede the airflow of the unit. Unit is working as designed, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDL02IRBS2
Near University Heights, OH 44118
Marie V
Job Details: 08/25/2022
"Cc that the unit is not working at, all. Confirmed. Found fuse open. Will need new fuse. ; ordrng 1 W10258275 (Bimetal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Shaker Heights, OH 44122
Marie V
Job Details: 08/25/2022
Replaced adjuster. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44105
Marie V
Job Details: 08/25/2022
Cc that the unit gets stuck in wash cycle. Ran diag found error code F8E1 long fill no fill. Drain hose was on the floor. Started a cycle water was siphoning. Showed cust. Drain hose needs to be installed 39 inches from bottom of unit to avoid siphoning. Ran calibration. Cust started a cycle with clothes. Op test ok
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Avon Lake, OH 44012
Angel
Job Details: 08/25/2022
Cc that unit was displaying an loc and would not start. Verified and unit had the control lock activated disabled it and explained customer how to activate it and disable it. Unit working as designed. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Beachwood, OH 44122
Manny
Job Details: 08/25/2022
"Cc unit leaking from left side, ran test cycle and unit coming from the back, water coming out of the pump&motor unit will need pump&motor and door seal. Customer needs to remove the unit due to a loose electrical wire under the unit and a copper pipe that can snag the heater wires.; ordrng 1 W11416363 (Pump&motor) and 1 W11606677 (Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Parma Heights, OH 44130
Manny
Job Details: 08/25/2022
"Tap system Was trying to evacuate r600 out of the system noticed no refrigerant in the system, charged with nitrogen pressure going down slowly used micro leaks detector but no leaks detected, was about to start removing components, when pulled filter to cut and the steel tube snapped, stopped cutting and recharge with nitrogen and nitrogen coming right out of the steel tube, and tube cam off the cabinet spoke to AB he advise trying to pull the tube out of the cabinet to see if theres any slack but cant pulled it out he advise calling wpl tl, called wpl tl and spoke to butch, unit will be send for review for exchange.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Brook Park, OH 44142
Marie V
Job Details: 08/25/2022
"Cc that the rinse cycle stops and that the unit shows the light is flashing. Ran diag, no error codes. Ran auto test pass. Started rinse and spin and I paused the cycle. Asked cust if this is the way it looks. He said yes, I have to move the know or press start to make it work. Verify water pass. Replaced latch from T/S. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Angel
Job Details: 08/25/2022
Cc that he thinks refrigerator is leaking from behind. Unit does not have any water supply hooked up so i was looking and saw that the stains in back of fridge looks like there coming from floor or wall where the refrigerator is at took off compressor access cover and drain pan looked good move fridge out of spot and everything seemed clean in drain pan area and no water leaking from it. Explained to customer that the refrigerator is fine cant find any water leaking and showed him the floor and wall also took a picture of it. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 08/24/2022
"Cc unit not coolingFound both sections on unit at 65 degrees, no frost pattern on evaporator. Tapped system, low side at 15 in/hg vacuum. Ordering compressor and uv dye drier, parts covered under KA 120 mo. warranty. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Filter drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Manny
Job Details: 08/24/2022
"Cc unit not washing and making a noise, ran diagnostics no codes unit started making a loud grinding noise, tilted unit back and everything looks good but gearcase case bearings are making a lot of noise, unit will need a gearcase, and cam.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley)"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ01
Near Newbury Township, OH 44065
Corina B
Job Details: 08/24/2022
"CC that the unit is not making ice. Confirmed. Found the ice maker arm not inserted correctly. Corrected the arm, ice maker cycled. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW1
Near Elyria, OH 44035
David R
Job Details: 08/24/2022
"Customer said she was having streaks on darks. Ran vinegar on Clean Washer cycle, couple days later ram darks with less detergent. Good. Working correctly. Wants inspected and checked. Ran diagnostics, no error codes. Ran test 51/52. Good. Ran a heavy cycle to show customer height level. Good. Unit is good. Op Test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Angel
Job Details: 08/24/2022
"Steamed out all ice and frost from ff section evaporator and Replaced main control, ui, drip pan and fan with harness. Opt test ok."
We serviced a
MAYTAG DRYER
Model Med9000yg0
Near Lakewood, OH 44107
Angel
Job Details: 08/24/2022
"Cc that unit was squealing. Ran unit and the squeal is from the idler puller used repair kit to replace belt, idler pulley and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID RANGE
Model KOCE500ESS06
Near Chagrin Falls, OH 44022
Jason N
Job Details: 08/24/2022
Installed ACU control. Ran bake test to 350 degrees. Oven preheated and cycled properly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Elyria, OH 44035
Joe O
Job Details: 08/24/2022
Cc: leaking from freezerFound drain tube plugged. Need drain cleared. Cleared drain. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near University Heights, OH 44118
Manny
Job Details: 08/24/2022
"Cc unit leaking from the door, found a wither corn sprout in the door gasket, removed and ran diagnostics cycle no codes and unit finished without any leaks. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon, OH 44011
Marie V
Job Details: 08/24/2022
"Cc that the unit is making a loud noise. Confirmed. Took temps freezer at -0* and fresh food at 39* 40*. Found fresh food section evaporator full with ice. Thermistor under ice reading 7khms. Ordering control and thermistor and pan. ; ordrng 1 W11033168 (Fan) and 1 W11457241 (Pan drip) and 1 W10843055 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSS23GSKNCSS
Near Shaker Heights, OH 44120
Manny
Job Details: 08/24/2022
"Cc unit not cooling stated shes having electrical issues in the home, pulled unit out and no compressor running, hooked to killawatt and compressor not running used my compressor tester and compressor kicked on, compressor has an overload inside that could be damaged by the voltage fluctuation and chances are that the start device work but we can determine when compressor will go, spoke to BJ he said that let the customer know that there is a chance that compressor is weak, since power was on and off at the outlet and they have an electrician on site fixing the electrical issue, unit will need start device and capacitor. Customer will not proceed with the repair at this time. ; ordrng 1 WR08X21100 (refrigerator overloa) and 1 WR55X24064 (capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Highland Heights, OH 44143
Jason N
Job Details: 08/24/2022
"Cc unit leakingCustomer stated she noticed a small dark puddle near the door corner on the floor, wasnt sure if unit was leaking, but wants checked out. Ran wash test for 30 minutes, did not find any evidence of a leak at this time. Could not duplicate leak issue at this time."
We serviced a
WHIRLPOOL RANGE
Model WFG715H0EE0
Near South Euclid, OH 44118
Manny
Job Details: 08/24/2022
"Cc unit not heating up to temp, removed flame spreader and set unit to bake to verify spark ignition, good ignition, put spreader back and let unit finish preheating temps off by 15 degrees, calibrated off set temp to 5 degrees preheat oven again and took temp with temp probe, temp on meter matching the temp in oven. 350 on oven display and 355 to 360 in probe. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/24/2022
Cc: not washingFound control sending proper power to sump. Not washing. Needs sump assembly. Installed sump assembly. Ran diagnostics test cycle. ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS2
Near Solon, OH 44139
Joe O
Job Details: 08/24/2022
Installed thermal fuse. Ran diagnostics test cycle. Op test ok Took unused ui for return.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFM00
Near Highland Heights, OH 44143
Jason N
Job Details: 08/24/2022
Cc unit door not sealingCustomer stated refrigerator door will not stay shut/seal properly. Replaced gasket using customer supplied pre Id part. Heated gasket to ensure proper seal to cabinet. Advised customer to allow 24 hrs for gasket to relax and maintain proper seal.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Westlake, OH 44145
Marie V
Job Details: 08/24/2022
"Cc that the unit is taking long time to make ice only few ice cubes since bought. Took temps 35* fresh food section and 3* in freezer. Found condensation at the back wall. Removed back wall full frost pattern no leaks or drain clogged. Seals are good inspected liner , good. Cycled ice maker dropped ice and filled out all the way. Removed fresh food section and sealed up damper area. Found water tank not full all the way. Flushed air out. Advice cust to monitor unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Ravenna, OH 44266
Corina B
Job Details: 08/24/2022
"CC that the unit quit cooling, they tripped breaker and started working. . Fz 0 ff 42. Checked the thermistors, passed. Good frost pattern on the evaporator. Advised cust with resetting the power, rebooted the control. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Elyria, OH 44035
David R
Job Details: 08/24/2022
"Replaced heater. Tested, good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near North Ridgeville, OH 44039
David R
Job Details: 08/24/2022
"Replaced left hinge. Lid is not closing and able to lock correctly. In future let customer know would replaced right side hinge as well, still making a slight noise from right side hinge when closing. Tested unit in diagnostics. Good. Locking and All components working. Good. Op Test Ok ."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Strongsville, OH 44136
Gabriel P
Job Details: 08/24/2022
"Replace control and deffuser and thermistor,and steam evaporator,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Cleveland Heights, OH 44118
Angel
Job Details: 08/24/2022
Cc that unit was not cooling properly. Opened up freezer section and found evaporator cover was completely frosted up. Steamed out all frost and removed evaporator cover steamed out evaporator and found that the thermistor was not in its proper place replaced thermistor with new one and located it how its supposed to and added a zip tie so thermistor can read temperature properly Opt test ok.; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44106
Angel
Job Details: 08/24/2022
Cc that they had a appliance person come out to check unit and said it was the compressor. Verified and confirmed plugged in unit with watt meter and as soon as the compressor started it was humming and pulling 11amps has lock rotor. Unit will need compressor and uv drier replaced. Ordering parts. Parts are covered under extended warranty. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Aurora, OH 44202
Corina B
Job Details: 08/24/2022
"CC that unit is not cooling. Confirmed. 75*. Found the compressor unplugged. Plugged the compressor in, started running. Advised cust 24hrs to cooling completely. Opt test ok. Advised customer to replace the plastic waterline with a braided flex line.or copper."
We serviced a
MAYTAG REFRIGERATOR
Model MBF2254HEW
Near Beachwood, OH 44122
Manny
Job Details: 08/24/2022
"Found loose screw in door stopper fasten screw, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairview Park, OH 44126
Marie V
Job Details: 08/24/2022
"Replaced heater. Tested unit, no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Berea, OH 44017
David R
Job Details: 08/24/2022
"Cc unit in spin sounds like its going to take off. Found gearcase leaking. Loud spin, ordering gearcase and slider assembly. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HC2
Near North Royalton, OH 44133
David R
Job Details: 08/24/2022
"Brand new, on first use found unit not heating. Checked wires plugged in at terminal. Found L1/L2 swapped. Corrected. Unit now not powering on. Only will power on when L1/L2 are swapped. Not getting 240 correct volts to unit. Looking inside outlet. Looks like burnt terminal. Recommend an electrician come out check outlet and whole 240 line to verify and correct. As of today, unit is good. Customer to have electrician come out and then check again with unit after that. As of today. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Bedford, OH 44146
Joe O
Job Details: 08/24/2022
"Cc: wet clothes at end of cycle, not spinning out properlyFound error code f2e1(stuck key). Ran auto test. Ran manual spin. Unit reaching high spin. Ran calibration. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lakewood, OH 44107
Marie V
Job Details: 08/24/2022
"Took POP. Appointment was made before warranty was over. Cc that the ice only comes Cushed and that fresh food is freezing food in fresh food and that the bins have plastic broken. Found air gap at the ice door. Will need replaced, also ordering diffuser for fresh food section. Set freezer to recommended as well. Also advise cust to every moth or so clear out ice bin and run water , ice gets stuck then when you try to dispense only cubes comes with crushed as well. ; ordrng 1 W11317276 (Diffuser) and 1 W11423781 (Door ice)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Cleveland, OH 44111
Marie V
Job Details: 08/24/2022
"Cc that the unit is not cooling properly in fresh food and ice is working but not like before. Took temps fresh food 49* freezer at 3* removed fresh food evaporator found fan not plugged in all the way. Corrected issue. Ran fan test on diag. Pass. Also ice box is half way full, ice maker has ice in mold. Ran error codes E5 timed ice making. Tested ice maker fan runs good. Goor cold air coming from freezer to ice maker. Set temp to -2 and set ui to fast ice. Advice cust to allow unit to get to recommended temps. Op test ok"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Bedford, OH 44146
Angel
Job Details: 08/24/2022
Cc that glass broke and control issues. Control turned on kind of glitched will order control and unit will need outer glass assembly. Ordering parts.; ordrng 1 W11088878 (Control) and 1 W11459730 (Outer glass assembly)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Marie V
Job Details: 08/24/2022
Cc that the unit is not advancing . Confirmed. Unit is heating and cycling . Found timer connector off place. Replaced timer. Op test ok Called safety
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Valley View, OH 44125
Marie V
Job Details: 08/24/2022
Replaced motor and cam. Ran calibration and auto test . Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Garfield Heights, OH 44128
Manny
Job Details: 08/24/2022
"Customer stated that they received the same door and damaged again, stated that shes getting tired of this and clearing her day to be a home for the repair and we get here and doors are always bad and now she has a pile of doors in her garage, door came scratched reordering door ; ordrng 1 W11328751 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parma Heights, OH 44130
Marie V
Job Details: 08/24/2022
"Took POP, Cc that the right hand side door is squeaking . Confirmed. Does not have any grease. Added to both doors. Op test ok"
We serviced a
WHIRLPOOL MICRO/OVENCOMBO
Model WOC75EC0HS20
Near Garfield Heights, OH 44128
Manny
Job Details: 08/24/2022
"Replaced parts, opt test ok took core for return"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF4
Near Strongsville, OH 44136
Gabriel P
Job Details: 08/24/2022
"Bottom and top ice not making ice found door ice not closing correctly and try cycling icemaker on freezer ; ordrng 1 5303918773 (Door ice) and 1 241798233 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 08/24/2022
"Found other defective parts but no issue with valve and also the noise hearing when draining is draining pump the shaft is loose ordering pump ; ordrng 1 WPW10661045 (Pump), used 1 W10913953 (ACTUATOR), 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Chardon, OH 44024
Dan H
Job Details: 08/24/2022
"Customer complaint that unit is not washing, ran test cycle, unit filled , wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair; ordrng 1 W11025157 (Sump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Chardon, OH 44024
Dan H
Job Details: 08/24/2022
"Customer complaint that unit caught fire, found element shorted which caught the clothes to catch fire, unit needs new element, customer does not want repair, called whirlpool techline spoke to Ed; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Chardon, OH 44024
Dan H
Job Details: 08/24/2022
"Customer complaint that freezer section door is not sealing, Confirmed, used heat and petroleum jelly to adjust door gasket, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Chesterland, OH 44026
Dan H
Job Details: 08/24/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL STACKED W/D
Model CGT9100GQ1
Near Cleveland, OH 44120
Gabriel P
Job Details: 08/24/2022
Found unit bad install they never took the shipping bolts out and cause unit to shake off balance and also some bolts broke off basket call whirlpool commercial tech line document problem he help delete error code ran perm cycle it drain and spin find but if they have issue with basket they want customer to reach whirlpool care team cause of bad install being a week old everything is on file opt test ok
We serviced a
GE RANGE
Model JM250DF1WW
Near Wickliffe, OH 44092
Jason N
Job Details: 08/24/2022
"Cc unit RF burner burnt up Customer stated the RF burner popped and started arcing on his cookware. Found RF burner element physically opened. Replaced element using customer supplied pre Id part. Burner op test no good, no power from infinite switch, switch contacts burnt. Unit will need infinite switch replaced as well. ; ordrng 1 WB24T10029 (Infinite switch)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Eastlake, OH 44095
Jason N
Job Details: 08/24/2022
"Cc unit not heating Confirmed no heat from dryer on timed dry setting. Checked power to unit, good at 242v L to L. Checked all thermals, all thermals checked good. Checked power out from control board relay, L1 relay closing and proper voltage across at 121v. No L2 to heater element, unit needs drive motor due to failed centrifugal switch. ; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Drive motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/24/2022
Replace heater opt test ok
We serviced a
JENN-AIR RANGE
Model JGW8130DDB
Near Aurora, OH 44202
Corina B
Job Details: 08/24/2022
"CC that the oven does not keep temperature. Turned oven to 300* staying at 300* calibration oven 25* higher. Heated oven to 350* waited 10 minutes. Kept door open long enough to put food in. Took temp the control turns off and bake flashes. Will need a new control and sensor. ; ordrng 1 WP74009559 (Control) and 1 12001655 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.29622801
Near Willoughby, OH 44094
Jason N
Job Details: 08/24/2022
"Cc unit still leakingCustomer stated he notice it leaks between the rinse and spin on the timer. Ran rinse cycle, filled tub with water and agitated, let advance to spin and drain, found water started to seep through tub. Unit will need tub/seal replaced, quoted customer. Estimate only at this time, customer will think about it. ; ordrng 1 W10814296 (Tub seal) and 1 63849 (Tub)"
We serviced a
JENN-AIR RANGE
Model JDS1750FS0
Near Aurora, OH 44202
Corina B
Job Details: 08/24/2022
Replaced the control. Brought back core and unused part. Ui is responding. Heated oven to 350*. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Kirtland, OH 44094
Dan H
Job Details: 08/24/2022
"Customer complaint is leaking, confirmed found fresh food section evaporator drain tube clogged, cleared, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Mentor, OH 44060
Dan H
Job Details: 08/24/2022
"Customer complaint that dryer is not tumbling, confirmed, motor is just humming, unit needs new motor ; ordrng 1 W11549461 (Motor)"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Painesville, OH 44077
Dan H
Job Details: 08/24/2022
"Customer complaint of squealing noise, confirmed, cold water valve is not opening completely, unit needs new water valve; ordrng 1 WH23X29553 (Valve)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Chagrin Falls, OH 44023
Joe O
Job Details: 08/24/2022
"Cc: rattling noiseFound blower wheel cracked. Blower wheel may need cut off. Needs blower wheel and motorMotor covered under 10 year part only warranty; ordrng 1 WP697772 (blower wheel) and 1 W11126010 (motor-drve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Mentor, OH 44060
Jason N
Job Details: 08/24/2022
"Cc unit not dispensing fabric softenerRan auto test, one side of dual valve not operating. Unit needs dual inlet cold valve. ; ordrng 1 W11316256 (Dual inlet valve)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 08/24/2022
Replaced the ui console. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Jason N
Job Details: 08/24/2022
"Cc unit leaking from behind unit Customer stated they had a plumber out to hook up water connections to unit, the plumber stated that there was a leak at the water line connection and needed to be serviced. Turned water on to unit, did not see any leaks, tested water dispense and ran manual ice maker fill test, no leaks. Manipulated lines to ensure connections were secure. All checked good. Do not see any leaks on unit at this time, left unit out from cabinet space for customer to periodically check throughout the day, if all looks good they can move unit back into cabinet space."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 08/24/2022
"Installed new cam kit and shifter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Wellington, OH 44090
David R
Job Details: 08/24/2022
"Unplugged for 5 days, customer had another company out, said it was a compressor replacement. Customer plugged unit in today around 7:30am. Got here around 9am. Compressor is good, no random or weird noises. Unplugged unit for 10 mins. Plugged in and compressor came right on, let run for 20 mins. Temp is going down in FZ, around 2-4*. Starting to cool. Put a cup of water in FZ and already frosting over. Called techline. Went over everything with previous company coking out. How unit is cooling and compressor is not kicking off. Techline suggested customer monitor and to leave plugged in, not to replace compressor at this time.Let customer know. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Joe O
Job Details: 08/24/2022
"Cc: not cooling properlyFound temps in freezer at 22 degrees, ff at 43 degrees. Found unit has dye leak at factory drier connection. Found 3 way valve sticking between positions. Needs 3 way valve and drierParts covered under sealed system parts and labor warranty; ordrng 1 W11575003 (3 way valve) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chardon, OH 44024
Joe O
Job Details: 08/24/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Perry, OH 44081
Dan H
Job Details: 08/24/2022
"Customer complaint of tub banging on cabinet, ran diagnostics no error codes found, suspension is good, found spanner nut loose, no damage, reinstalled spanner nut, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Angel
Job Details: 08/24/2022
Took new cabinet out the box and it had a small dent on the side. Explained to customer we do not have anything to do with getting rid of the cabinet it would be hes responsibility to get rid of took picture of dent. Replaced cabinet tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wellington, OH 44090
David R
Job Details: 08/24/2022
"Cc unit not cooling in FF section, FZ is good. FF reading around 70*. FZ is reading -10 and icing up on evap cover. Took off evap cover. Ran diagnostics, unit not going into defrost mode, not getting correct volts from control. Need control replaced, steamed out all ice. In FZ. Need control assembly, harness and thermistor. Customer paid SVC only, cash. Do not order parts. ; ordrng 1 W11371382 (Control) and 1 W11502499 (Harness) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Mentor, OH 44060
Jason N
Job Details: 08/24/2022
"Cc unit stopped in cycle Customer stated unit stopped in mid cycle and wouldnt run anymore. Found water in tub, and f9e1 fault on display. Tipped unit back to check drain pump. Found when manipulating wires on drain pump, pump would start. Found pinched/broken black wire on drain pump harness. Cut out damaged section of wire and repaired. Ran auto test, all functions passed. Op test good."
We serviced a
ROPER DRYER
Model REX3514PQ0
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/23/2022
"Cc that the unit is not working. Confirmed. Verify power from outlet from L1 to N 0, L2 to N 120. Unit is missing 120V from Line L1. Will need electrician."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44119
Corina B
Job Details: 08/23/2022
"Replaced the control and thermistor. Tested the heater, good. Steamed the evaporator out. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Parma, OH 44129
Manny
Job Details: 08/23/2022
"Replaced both fans, plugged in and both fans are running"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Painesville, OH 44077
Dan H
Job Details: 08/23/2022
"Installed new lower rack wheels and left adjuster"
We serviced a
KENMORE RANGE
Model 790.72902014
Near Mentor, OH 44060
Dan H
Job Details: 08/23/2022
"Customer complaint that oven is not heating, confirmed found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Eastlake, OH 44095
Dan H
Job Details: 08/23/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 29 degrees, found evaporator frozen solid , found heater wire backed out of connector, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11581973 (Harness)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFB
Near Thompson, OH 44086
Brian M
Job Details: 08/23/2022
"Cc no cool Found evap half frosted Compressor running hot Suspect sealed system leak Needs evap and compressor ; ordrng 1 5304507767 (compressor kit) and 1 297414901 (Evap), used 1 WPW10143759 (DRIER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garrettsville, OH 44231
Brian M
Job Details: 08/23/2022
Cc unit made noise Could not duplicate Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Brian M
Job Details: 08/23/2022
"Cc unit not spinning Found tub hub and gear shaft damaged Needs hub and gearcase ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (HUB), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Ravenna, OH 44266
Brian M
Job Details: 08/23/2022
Cc unit not drying properly Found vent to have a clog at base and water sitting in vent Advised on proper venting Unit is functioning properly at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mentor, OH 44060
Dan H
Job Details: 08/23/2022
"Customer complaint that unit is not draining, confirmed, found a nail lodged in drain pump,removed, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Mentor, OH 44060
Dan H
Job Details: 08/23/2022
"Customer complaint of loud noise, fresh food section temperature at 38 degrees, freezer section temperature at -2 degrees, noise is coming from fresh food section evaporator , unit needs new fresh food section evaporator fan, customer does not want repair at this time ; ordrng 1 W10633627 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lorain, OH 44052
Angel
Job Details: 08/23/2022
Cc that unit would not spin out towels. Ran diagnostics and found an F7E3 error code also found the unit not leveled properly leveled for customer tested everything and it was passing so I replaced the shifter and ran a rinse and spin with towels had customer so he can see as well and unit filled drained and spun towels out perfectly. Explained to customer it couldve been the shifter working intermittently and or because unit was not leveled properly as well. Opt test ok.