Service History 267 - Fred's Appliance

We serviced a

KENMORE RANGE

Model 79042003605

Near Aurora, OH 44202

Jason N

Job Details: 12/16/2021

"Cc while running bake on upper oven, unit will display err while preheating Ran bake test on upper oven to 350 degrees. Did not see err display, but noticed unit beeping randomly and temperature setpoints disappearing and reappearing. Unit needs temperature selector controller. Not showing in stock at Marcone, cannot give customer eta, he stated hes leaving for 3 months, will hold off on this until he returns. ; ordrng 1 318601500 (Temperature control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Shaker Heights, OH 44120

Manny

Job Details: 12/16/2021

"Cc unit leaking, found door not closing completely on right side, fasten loose screws on hinge replaced gasket. No leaks opt test ok, advise no to close the door if something is against the door as it can warped the door liner."

We serviced a

FRIGIDAIRE DRYER

Model FDG336RES1

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 12/16/2021

"Cc: not heatingRan test cycle. Checked outside vent, good air flow, unit is heating. Pulled unit out monitored heat cycle. Unit has good heat and air flow. After roughly 30 mins unit started cycling heat on for just a second then shut right back off. Found operating thermostat breaking down, not reading heat properly. Needs thermostatThermostat discontinued.; ordrng 1 131539400 (thermostat,control(discontinued))"

We serviced a

N/A N/A

Model JB655DT1WW

Near Novelty, OH 44072

Corina B

Job Details: 12/16/2021

"GE appliance, extended warranty for whirlpool"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brecksville, OH 44141

David R

Job Details: 12/16/2021

"Cc unit wont stop draining. Drain constantly on, held cancel button 5-10 seconds. Cancelled draining. Let customer know about flood modes on unit, will kick on drain but and only way to stop is to hold cancel button to cancel out the mode. No error codes. Ran diagnostics and calibration. Good. Blew through pressure hose, clear. Good. Op test ok. **control part not needed."

We serviced a

MAYTAG DRYER

Model MGDB765FC0

Near Sheffield Lake, OH 44054

Angel

Job Details: 12/16/2021

"Cc that unit was not heating or taking to long to dry and that the seal on drum came off. Checked seal and he cut it off so will need new one ordered. Started unit and Checked the vent and was clear had good air flow made sure the coils were working as should and that it was turning on every time as should also customer stated that he uses medium heat on a normal cycle with a mixed load. Explained customer that this unit has sensors that detect clothes when there dry and if you have a mixed load on a auto dry is not going to work as should let him know to use the timed dry for bulky, small, or mixed loads, only use auto dry for items that are all the same like towels or jeans. Ordering seal.; ordrng 1 280114 (Seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Ravenna, OH 44266

Jason N

Job Details: 12/16/2021

"Cc unit still freezing food in ff sections and things thawing in freezerChecked frost pattern on evaporator, heavy frost on first coil, rest of evaporator bare. Unit has refrigerant leak, will need sealed system repair. Customer not moving forward with repair, will need refunded parts and labor cost from previous repair attempt. ; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Cleveland Heights, OH 44106

Manny

Job Details: 12/16/2021

"Cc unit not starting, set unit to normal, unit has power but wont start, took unit apart and found broken belt and shattered roller pulley is also hard to move, replaced rolls, belt and pulley using T/S 4392067. Opt test ok!; used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Mantua, OH 44255

Jason N

Job Details: 12/16/2021

"Cc unit not draining Customer stated unit made grinding noise and wasnt pumping the water out. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit slipping in agitation, also agitator and basket spinning at the same time. Checked drive hub, found hub is worn again. Found drive shaft splines corroded and unable to maintain proper spline engagement. Unit will need drive hub and gearcase. Replaced drive hub using truck stock to get the customer up and running until next service. ; ordrng 1 W11454738 (Gearcase) and 1 W10528947 (Hub), used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG WALL OVEN

Model CWG3100AAS13

Near Lorain, OH 44052

Gabriel P

Job Details: 12/16/2021

Re calibrate temp and it when back down to 400 show prove to customer opt test ok

We serviced a

MAYTAG DRYER

Model MGD6230RHW

Near Painesville, OH 44077

Dan H

Job Details: 12/16/2021

"Customer complaint that unit is making noise , found vent clip had fallen off, reinstalled, unit sounds like a dryer, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Avon, OH 44011

Gabriel P

Job Details: 12/16/2021

"Found evaporator drip pan clog steam ice and clear debri,opt test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cleveland, OH 44129

Marie V

Job Details: 12/16/2021

"Cc that the unit makes a noise close to the end of the cycle. Started unit couldnt duplicate noise. Took unit apart and found that blower wheel has cracked. Replaced from Surplus, because we are still waiting on the parts. Tested unit. Op test ok; used 1 Wp697772 (Blower wheel) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 12/16/2021

"Replace door panel and stop and wheel,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 12/16/2021

Found handle warp need handle but do not need to schedule to return customer will put handle him self opt test ok ; ordrng 1 W11459378 (Handle)

We serviced a

GE WALL OVEN COMBO

Model JKP86B0F2BB

Near Novelty, OH 44072

Brian M

Job Details: 12/16/2021

In control Ran test bake and broil OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE DISHWASHER

Model PDT855SIJ0II

Near Avon Lake, OH 44012

Angel

Job Details: 12/16/2021

Replaced drain pump reinstalled unit in place tested unit and its draining and working as should. Opt test ok.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ5

Near Chagrin Falls, OH 44023

Jason N

Job Details: 12/16/2021

Installed control board. Tested all functions. Light control and heat tests good. Op test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFUS2613LE1

Near North Ridgeville, OH 44039

David R

Job Details: 12/16/2021

"Cc unit water not working and food freezing in FF section. Found damper is not properly closing. Causing water line to freeze and items to freeze as well. Ordering damper assembly. ; ordrng 1 241600906 (Damper assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW1

Near Beachwood, OH 44122

Jason N

Job Details: 12/16/2021

"Cc unit not spinning out certain loadsCustomer stated some loads containing comforters or towels will not spin out fully. Ran diagnostics, found codes f0e5 for offbalance load and f7e0 for power loss. Ran auto test and calibration. All functions passed. Advised customer about proper load sizing to ensure balance load, and that unit will generally have a hard time spinning comforters. Unit is working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Elyria, OH 44035

David R

Job Details: 12/16/2021

"Cc unit not closing. Found latch is moving out of place. Also seems like the door will not get close enough to come into contact with switch. Ordering switch, hinge and receptacles. ; ordrng 1 W11551763 (Door switch) and 2 W11551301 (Hinge)s and 2 W11116026 (Hindge receptacle)s"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DS01

Near Avon Lake, OH 44012

Angel

Job Details: 12/16/2021

Replaced upper control board tested unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44129

Marie V

Job Details: 12/16/2021

"Cc that the latch broke, confirmed. Replaced latch and ran diag, found error code F0E5 off balance load and F0E7 load detected when cleaning washer. Cleared error codes. Tested unit and ran a factory calibration. Op test ok"

We serviced a

FRIGIDAIRE RANGE

Model PLES399ECH

Near Strongsville, OH 44149

Marie V

Job Details: 12/16/2021

"Replaced switch and cleaned glass door. Preheated oven to 350*, took temps. Pass. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Strongsville, OH 44149

Marie V

Job Details: 12/16/2021

Replaced water valve. Tested unit. No leaks. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Berea, OH 44017

Marie V

Job Details: 12/16/2021

Cc that the unit was spinning all crazy and that it was doing the spin or rinse many times they had to reboot unit to get it to work but last time it was use it did not finish the cycle. Ran diag found F0E5 off balance load detected. Unit was off balance when arrived. Adjusted legs so unit does not rock back and forward. Ran auto test and calibration. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Berea, OH 44017

Marie V

Job Details: 12/16/2021

"Replaced pump and water valve. Started unit , inspected for any leaks, had none. Drained unit and restarted the cycle. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Mentor, OH 44060

Dan H

Job Details: 12/16/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Perry, OH 44081

Dan H

Job Details: 12/16/2021

"Customer complaint of knocking sound, confirmed, found a tide pod lid in the blower wheel housing, removed, op test good"

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Perry, OH 44081

Dan H

Job Details: 12/16/2021

"Installed new rollers and idler pulley, op test good"

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Bay Village, OH 44140

Angel

Job Details: 12/15/2021

"Cc that unit is squeaking. Verified and found the pulley and rollers are worn out will need to be replaced. Replaced rollers, pulley, and belt tested unit and sounds as it should. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9400SB01

Near Grafton, OH 44044

David R

Job Details: 12/15/2021

Cc unit making noise. Sounds like unit is about to take off. Bad bearings inside. Unit Tub is discontinued. Customer paid SVC only. ; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Madison, OH 44057

Dan H

Job Details: 12/15/2021

"Customer complaint that unit is not making ice, confirmed, unit needs new ice maker , ice maker is already on order from expart; schdld next appmnt for 12/21 TUE !"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Chardon, OH 44024

Jason N

Job Details: 12/15/2021

"Installed interface control. Ran wash test, all functions passed. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Rocky River, OH 44116

Angel

Job Details: 12/15/2021

"Cc that unit is not washing properly or draining. Ran diagnostics and found no error codes ran a normal cycle to see how it fills and washes and drains and than just did a full test cycle in diagnostics to make sure every component is doing what its supposed to. The heater, wash pump, drain pump and everything else is working as should. Explained to customer that its important to prime the hot water before starting the dishwasher and to clean the filter at least monthly which that will help to clean dishes as well. Also gave her some of our detergent test packages to try out. But unit is functioning as should. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 12/15/2021

"Replace control but harness seems to be good then ran diagnostic auto test and calibration they both pass,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW0

Near Strongsville, OH 44149

Gabriel P

Job Details: 12/15/2021

"The reason why the left rear coil gets hot when oven is use is because the oven vent is near it and will cause to get warm is the way unit is design but customer did not no that,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Conneaut, OH 44030

Brian M

Job Details: 12/15/2021

Installed fan OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Ashtabula, OH 44004

Brian M

Job Details: 12/15/2021

Cc unit will not drain Found drain tube clogged Removed clog OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Novelty, OH 44072

Brian M

Job Details: 12/15/2021

Cc unit does not line up Right Door does not sit flush with left door There is no adjustments for this its due to how mullion heater pulls left door in just a hair more Advised customer on this issue OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rocky River, OH 44116

Angel

Job Details: 12/15/2021

"Cc says that washer has been working good since last time the UI doesnt turn off or anything anymore but this time the unit will sometimes finish or sometimes the clothes is wet at the end of the cycle but only in the bedding cycle. Ran diagnostics and found error code F0E3 overload explained to customer about issues she can have with this error code and reminded her about how much she can put in the washer for her to wash made sure everything was good looked under washer and found the the gear case is starting to leak as well. Gave her the estimate and she said she will keep using it till it goes out and just get a new one does not want to put more money into it. Opt test ok.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20TKXFW00

Near Chagrin Falls, OH 44022

Jason N

Job Details: 12/15/2021

"Recovered refrigerant. Installed compressor and uv dye drier filter. Brought system down to 29 in/hg vacuum, held vacuum. No change to gauges. Recharged system with 5.5pz of r134a. Low side stable at 1psi, frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Olmsted Falls, OH 44138

David R

Job Details: 12/15/2021

"Cc unit not washing. Ran diagnostics, F4E3 wash motor error. Found wash motor getting 120 v but spray arms not moving. Will need pump wash motor. Customer said they will have to think it over, paid SVC only. ; ordrng 1 W11085683 (Pump wash motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44136

David R

Job Details: 12/15/2021

"Cc noises when agitating. Put a load inside unit, out on normal cycle. Ran through and all normal sounds. Made sure all parts that put on are tight. Good. Unit is working properly. What customer is hearing is the slider move back and forth. Showed customer how the slider attaches to gearcase and moves up and down. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM01

Near Strongsville, OH 44149

Gabriel P

Job Details: 12/15/2021

"Condenser line blocking fan from spinning,ordering compressor ; ordrng 1 WPW10507886 (Compressor)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Parma, OH 44134

Gabriel P

Job Details: 12/15/2021

"Found suspension defective gave estimate customer will buy new but if she changes her she will call us for repair ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER/B-IN

Model MDB7749AWM1

Near Shaker Heights, OH 44120

Marie V

Job Details: 12/15/2021

"Cc that the unit stopped running mid cycle. Unit has water inside. Took panel off and verify power, power is at the bi-metal, bypass to test, drained water out. Gave est to cust. Will fix unit. Cust paid in full.; ordrng 1 W10258275 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Cleveland, OH 44128

Marie V

Job Details: 12/15/2021

"Cc that the UI and the lights on unit were flickering and you couldnt do anything on the UI you can press it put it would not work. Right now unit is not making anything, is working good. But verify wiring diagram and power comes from control to UI and from control to Lights. Will replace main control and UI. ; ordrng 1 W11224256 (Control.) and 1 W11387387 (Ui)"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830IL00

Near Beachwood, OH 44122

Brian M

Job Details: 12/15/2021

Cc of errors but now its working Verified errors Found stuck key and keyboard disconnected errors Ran test on upper and lower no issues found today but advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Painesville, OH 44077

Corina B

Job Details: 12/15/2021

"Cust showed pop, sent pic. CC that the unit does not spin the clothes out. Ran diag F0E5 OFF BALANCE LOAD DETECTED, F0E2 OVER SUDS CONDITION DETECTED, F7E6 MOTOR FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Service pointer W10754551B to replace the control. Will need a new control. ; ordrng 1 W10634026 (Control)"

We serviced a

JENN-AIR OTR MICROWAVE

Model JMV8208CS0

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 12/15/2021

Replaced the door switches. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Concord, OH 44077

Joe O

Job Details: 12/15/2021

"Cc: oven temp not correct, flames too high on simmerFound burner flames too high on simmer. Adjusted. Ran test bake unit averaging 356 degrees. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near East Cleveland, OH 44112

Manny

Job Details: 12/15/2021

"Cc oven went out on thanksgiving. Set unit to bake at 350 igniter glows but not ignition. Removed back cover to check gas coil as soon as I removed the last screw the oven came on, put cover back on and shut unit off and reset it to bake at 350 oven start with no issues (turn it on and off multiple times). Unit is working properly. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Brecksville, OH 44141

David R

Job Details: 12/15/2021

Cc unit not starting. 3-4 buttons on UI not taking command. Film on Ui is coming off as well. Ordering user interface control. ; ordrng 1 W11460908 (Console) and 1 W11460962 (Housing UI)

We serviced a

GE OTR MICROWAVE

Model JVM7195FL1DS

Near Mentor, OH 44060

Corina B

Job Details: 12/15/2021

CC that the moisture sensor fault code come up when using the popcorn button. Confirmed called bJ tested the sensor out of range. Replaced the sensor. Popped a ag of popcorn. Opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSYA

Near Cleveland, OH 44102

Angel

Job Details: 12/15/2021

"Cc that unit is not making ice and making a clicking sound. Verified and found the ice maker stuck not able to cycle motor jammed tried to cycle but would not cycle would just start clicking trying to cycle but could not jump the teeth on wheel unit will need ice maker replaced. Gave customer estimate and said he will buy one and install himself. Opt test ok.; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LESR26EFE0

Near Solon, OH 44139

Brian M

Job Details: 12/15/2021

Steamed out evap drip pan made sure no obstruction Advised to watch

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Cleveland, OH 44119

Manny

Job Details: 12/15/2021

"Cc striker broke off and its stuck. Found broken striker stuck in latch, replaced latch and striker, opt test ok."

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Painesville, OH 44077

Joe O

Job Details: 12/15/2021

"Installed micro switches, and latches. Tested multiple times. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Solon, OH 44139

Brian M

Job Details: 12/15/2021

Cc unit not cooling Found unit turned off Turned cooling on Advised to watch for 48 hours

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW0

Near Bedford Heights, OH 44146

David R

Job Details: 12/15/2021

Legs are good. Adjusted right side. Floor is slanted a little. Customer looked and ok with height. Op test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44122

Marie V

Job Details: 12/15/2021

"Cc that the frame on the door came off. Confirmed. Unit will need new door glass. Office will contact once they have eta on the part; ordrng 1 W11176456 (Glass door) and 1 WPW10481433 (Name plate), used 1 W10888179 (Light bulb) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW1

Near Cleveland, OH 44111

Angel

Job Details: 12/15/2021

"Cc that unit works and than stops and lid will not open. Confirmed unit is locked ran diagnostics and found error code F5E1, F5E2, and F5E3 all lid lock failure tried to unlock it and had to pull on lid while trying to unlock it in diagnostics until it opened need lid lock replaced. Will need to order part do not have one in truck stock.; ordrng 1 W11307244 (Latch)"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Avon Lake, OH 44012

Angel

Job Details: 12/15/2021

Cc that unit wont run and if it does it will when it wants too and they tried to spin by hand once and worked. I tried to Start unit and started running right away tried a couple of times and worked fine so i took apart unit and checked connections or for something unusual checked the motor switch and seems flimsy but from customer telling me that they tried once to spin by hand and worked will order motor as well. Ordering switch and motor.; ordrng 1 279787 (Motor) and 1 W10847984 (Switch) and 1 WPW10298258 (Moisture sensor harness)

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW0

Near Chagrin Falls, OH 44022

Marie V

Job Details: 12/15/2021

"Cc that the unit when off balance they tried to get it to drain and spin but now unit does nothing, it will not start the cycles. Confirmed theres still water inside unit, unit enters float mode to try to get the water out, i cancel it and ran diag , got it to drain the water out, it sounded like something came off the pump. also when tilted unit found oil all over rotor and stator. Ran diag and found error code F9E1 drain pump system problem , F9E2 water ring detected, F0E5 off balance load. Deleted error codes, ran auto test unit is loud when spinning. . Unit will need new gear case , rotor , stator and slider. Cust will call bas if they want to continue.; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near South Euclid, OH 44121

Manny

Job Details: 12/15/2021

"Took unit apart and removed old motor, went to install motor and noticed that it have a Dshaft and the old one has a screw shaft, spoke to BJ and he gave me the right part number, reordering motor. Took motor for return ; ordrng 1 WP33002795 (motor-drve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Avon, OH 44011

Gabriel P

Job Details: 12/15/2021

Took pictures of dents on top need tub ; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZBM00

Near Maple Heights, OH 44137

Marie V

Job Details: 12/15/2021

"Cc that the unit is leaking at the fresh food section and theres ice on freezer. Confirmed. Found drain tube clogged. Cleared all out, added water to the drain tube to make sure is clear. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ

Near Avon, OH 44011

Gabriel P

Job Details: 12/15/2021

Found door panel dented took pictures ; ordrng 1 WPW10304231 (Support) and 1 W11116420 (Door stainless panel) and 1 WPW10441006 (Kick plate)

We serviced a

KITCHENAID RANGE

Model KGRS505XSS05

Near Cleveland, OH 44111

Manny

Job Details: 12/15/2021

"Open control box and control housing is broken, (see pics); ordrng 1 WPW10365423 (Main control)"

We serviced a

KITCHENAID WALL OVEN

Model KEBS208SSS04

Near Mayfield Heights, OH 44143

Manny

Job Details: 12/15/2021

"Cc unit is 70degrees off, set unit to bake , unit only reach 270 degrees, pull unit off the wall and removed back cover tested bake element and its open unit will need a bake element. Set next appointment 2job count this is a dbl oven and and unit needs to be pull out to replace element.; ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Marie V

Job Details: 12/15/2021

Cc that the unit is not spinning. Found unit not starting the cycle and filling with water. Found lid lock has failed. Replaced from T/S . Started a normal cycle op test ok.; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lyndhurst, OH 44124

Manny

Job Details: 12/15/2021

"Cc unit no starting. Unit was unplugged, plugged in unit and it went into an emergency drain, held down start/pause and clear emergency drain, ran diagnostics op test ok, advise customer to use 2 tablespoons of detergent to avoid over suds."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Amherst, OH 44001

Gabriel P

Job Details: 12/15/2021

Ran diagnostic test check voltage going to heater 120 also heater was getting 190 degrees show customer and took pictures

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW04

Near Seven Hills, OH 44131

Marie V

Job Details: 12/15/2021

"Cc that the right hand side door does not opens and close properly. Confirmed, unit will need new door. The bottom where hooks up to the hinge is broken. Cust will call back if they want to continue ; ordrng 1 LW10353181 (Right door white), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Parma, OH 44129

Marie V

Job Details: 12/15/2021

"Replaced dispenser and bellow, ran diag, auto test,pass no leaks. Op test ok"

We serviced a

FRIGIDAIRE RANGE

Model FGF348KCM

Near Conneaut, OH 44030

Dan H

Job Details: 12/15/2021

"Customer complaint that oven is not heating, Confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Cleveland, OH 44104

Jason N

Job Details: 12/15/2021

Installed freezer door. Ensured good gasket seal to cabinet. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Mentor, OH 44060

Joe O

Job Details: 12/15/2021

"Cc: agitator loose, grindingFound agitator stripped out. Grinding from agitator being stripped. Needs agitator; ordrng 1 W11161960 (agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7HB00

Near Conneaut, OH 44030

Dan H

Job Details: 12/15/2021

"Customer complaint of big flash and smoking, found broil element broken, broil element is receiving 240vac , unit needs new broil element ; ordrng 1 WPW10260252 (Element)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Bedford, OH 44146

David R

Job Details: 12/15/2021

"Cc unit not dispensing detergent. As soon as I turned unit on, display read the load and go dispenser was turned off. Advised customer of having load and go dispenser option set on. Also I set unit to 2x concentration level, to get the most detergent the unit will release. Ran through"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Jefferson, OH 44047

Dan H

Job Details: 12/15/2021

"Customer complaint that unit is not spinning at the end of cycle, ran diagnostics found f7e4(basket re engagement failure), f0e3(overload), and f7e9(locked rotor) error codes, ran manual test cycle, unit spins on high speed spin, ran quick wash cycle, unit filled and began washing, unit started spinning."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW4

Near Madison, OH 44057

Dan H

Job Details: 12/15/2021

"Customer complaint that unit sounds like it wants to come but it wont, ran diagnostics found f5e1(lid switch fault) error code, ran test cycle, lid locked, unit completed test cycle, started normal wash cycle, lid lock, unit filled and began washing, repeated with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW7000XW2

Near Perry, OH 44081

Dan H

Job Details: 12/15/2021

"Customer complaint of f9e1 error code and squealing noise during spin, ran diagnostics found f9e1(long drain), f8e1(long/no fill), f5e2(door lock error ), and f6e1(miscommunication between mcu and ccu) error codes , ran test cycle , door locked, unit filled washed and drained, squealing noise is coming from bearings, unit needs new control and tub assembly , customer does not want repair; ordrng 1 WPW10442139 (Cntrl) and 1 WPW10409998 (Tub assembly), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FMS00

Near Solon, OH 44139

Brian M

Job Details: 12/15/2021

Cc unit call service light was flashing they seemed to have lost cooling but not sure Found unit running and operating properly Advised customer on what call service light means and what to check for according to tech sheet OP Test Ok at this time

We serviced a

GE DISHWASHER

Model GDF530PGM0WW

Near Mayfield, OH 44143

Corina B

Job Details: 12/15/2021

"CC that the unit is not turning on. Checked the outlet, good. Plugged the unit back unit started. Checked the terminal block, good. Unit started. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ00

Near Mayfield Heights, OH 44124

Corina B

Job Details: 12/15/2021

CC that the door pops open and the deli drawer falls. Confirmed. Used the Vaseline around the gasket. Drawer is installed correctly. Opt test ok

We serviced a

GE RANGE

Model C2S985SET8SS

Near Cleveland, OH 44124

Corina B

Job Details: 12/15/2021

"CC that the control is not working. Confirmed. Only key working is the cancel. Child lock is not on. Will need a new control; ordrng 1 WB27K10422 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willowick, OH 44095

Jason N

Job Details: 12/15/2021

"Cc unit not washing clothing Customer stated unit is not washing clothes, barely making them wet during wash cycle. Ran auto test and calibration. Started wash load on normal and auto sense. Unit sensed, filled with enough water to cover clothing and started into wash cycle. Unit is working as designed at this time. No issues found. Advise customer about load sizing."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Richmond Heights, OH 44143

Joe O

Job Details: 12/15/2021

"Cc: not making iceFound small cubes in ice bin. Found ice maker error code e5(timed ice making). Unit has good water pressure. Cycled ice maker. Unit harvesting and filling. Found freezer temps at 9 degrees. Cycled power to unit. Advised is issue continues will Need ice maker. Advised customer to monitor over the next 48 hrsOnly quoted partial labor due to us being out recently for different issue. ; ordrng 1 W11483245 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Willowick, OH 44095

Jason N

Job Details: 12/15/2021

Installed gearcase and slider. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Willoughby, OH 44094

Joe O

Job Details: 12/15/2021

"Cc: not startingFound error codes f5e3(lid will not unlock) f5e2(lid will not lock or lid lock failure). Manually tested lid lock. Lid lock functioning. Ran auto test. All functions working in auto test. Ran calibration. Ran normal cycle. Unit started, is washing. Needs controlCustomer does not want to repair at this time; ordrng 1 W11100602 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Aurora, OH 44202

Brian M

Job Details: 12/15/2021

"Cc of no ice Found icemaker jammed Removed ice Cycled icemaker no issue found at this time Advised to watch Quoted for icemaker if needed ; ordrng 1 WPW10251076 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, OH 44202

Brian M

Job Details: 12/15/2021

Cc of noise Ran auto test no abnormal normal noise Ran manual spin and agitate no abnormal noises Inspected unit underneath no issue found Advised I could not duplicate issue Advised to record If noise returns

We serviced a

MAYTAG WASHER

Model LAT9734AAE

Near Streetsboro, OH 44241

Brian M

Job Details: 12/15/2021

Cc unit not cycling properly Found timer missing some selections Needs timer but part is NLA 22001253; ordrng 1 22001253 (timer)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH78019HZ1

Near Streetsboro, OH 44241

Brian M

Job Details: 12/15/2021

"Cc unit not heating Verified no heat Found secondary winding on transformer not in spec Advised on magnetron abs transformer replacement ; ordrng 1 W11371718 (Transformer) and 1 W11230995 (magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Willowick, OH 44095

Jason N

Job Details: 12/15/2021

Cc unit dispenser door not closingConfirmed unit dispenser door will not stay latched. Replaced dispenser using customer supplied pre Id part. Ran diagnostics cycle to ensure proper operation. Op test good.

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS207BSS00

Near Cleveland, OH 44124

Corina B

Job Details: 12/15/2021

"CC that the unit is not heating properly. Ran diag no codes. Heated bottom oven to 350*, good. Heated upper oven to convection bake 325*, good. Working as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Mentor, OH 44060

Jason N

Job Details: 12/15/2021

"Installed bellow gasket. Ran quick wash test, no leaks. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30CXBL4

Near Gates Mills, OH 44040

Corina B

Job Details: 12/15/2021

"CC that the upper rack is not getting cleaned. 10-1 1- Dispen- ser Electrical Problem started a cycle, could hear there is not enough pressure for the water to spin the wash arms. Will need a new pump and motor. ; ordrng 1 WPW10780877 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

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