Service History 268

Near Mayfield Heights, OH 44124
Jeff M
Job Details: 02/27/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated that the machine flooded. I see signs of flooding in the floor. I check for codes there was a suds code I clear the code. Afterwards I ran a small cycle unit filled stopped in progress through the cycle. Then I ran a clean washer cycle the
Near Pierpont Township, OH 44082
Arthur V
Job Details: 02/27/2020
WASHER AMANA NTW4516FW3 Replaced water valve. Advised customer to put in line screens on the water lines to reduce well water getting to valve on washer
Near Conneaut, OH 44030
Arthur V
Job Details: 02/27/2020
RANGE WHIRLPOOL WFG505M0BW Austin at techline.. Temp difference set at 350 was 75 deg. Coming on at 317 off at 390. Called techline med temp is 352. Unit is operating as designed
Near North Kingsville, OH 44030
Arthur V
Job Details: 02/27/2020
WASHER MAYTAG n/a Found 120 to control. No light no response. Needs control Reschedule at customer request. Will be able to get serial number when I return ; ordrng 1 W10625696 (cntrl-elec)
Near Cleveland, OH 44120
Jeff M
Job Details: 02/27/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 The unit is not cooling bc is was plugged in with a “appliance shield” I removed the plug in op tested good.
Near Ashtabula Township, OH 44004
Joe O
Job Details: 02/27/2020
WASHER MAYTAG MVWB765FW3 "Cc: fl error codeFound error code f3e2(inlet water temperature fault) f8e1(long fill) f0e3(overload) f0e4(spin limited by water temperature). Found water pressure from water valve is very low. Pulled hoses, water pressure from house is good. Water hoses
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/27/2020
WASHER WHIRLPOOL LSQ8543JQ0 "Installed motor coupling and agitator dog gears. Op test no good, a few seconds into spin test, loud clicking and tub seized up. Pulled motor off transmission, coupling still fine, found transmission input shaft hard to turn and sloppy. This was probable
Near MIDDLEBRG HTS, OH 44130
David R
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced part. Tested diagnostics. Op test ok
Near Montville, OH 44064
Brian M
Job Details: 02/27/2020
WASHER MAYTAG MVWB835DW3 Cc unit giving errors Found errors of f6e2/f6e3 Could not go into diagnostics Replaced UI and controlRan auto test and calibration OP TEST OK
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW5620HW0 See dr pvr
Near Bay Village, OH 44140
Gabriel P
Job Details: 02/27/2020
RANGE KITCHENAID KDRS483VSS03 Replace all control boards and valve opt test ok
Near Cleveland, OH 44120
Jeff M
Job Details: 02/27/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 The unit is not cooling bc is was plugged in with a “appliance shield” I removed the plug in op tested good.
Near Pierpont Township, OH 44082
Arthur V
Job Details: 02/27/2020
WASHER AMANA NTW4516FW3 Replaced water valve. Advised customer to put in line screens on the water lines to reduce well water getting to valve on washer
Near North Kingsville, OH 44030
Arthur V
Job Details: 02/27/2020
WASHER MAYTAG n/a Found 120 to control. No light no response. Needs control Reschedule at customer request. Will be able to get serial number when I return ; ordrng 1 W10625696 (cntrl-elec)
Near Conneaut, OH 44030
Arthur V
Job Details: 02/27/2020
RANGE WHIRLPOOL WFG505M0BW Austin at techline. Temp difference set at 350 was 75 deg. Coming on at 317 off at 390. Called techline med temp is 352. Unit is operating as designed
Near Ashtabula Township, OH 44004
Joe O
Job Details: 02/27/2020
WASHER MAYTAG MVWB765FW3 "Cc: fl error codeFound error code f3e2(inlet water temperature fault) f8e1(long fill) f0e3(overload) f0e4(spin limited by water temperature). Found water pressure from water valve is very low. Pulled hoses, water pressure from house is good. Water hoses
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/27/2020
WASHER WHIRLPOOL LSQ8543JQ0 "Installed motor coupling and agitator dog gears. Op test no good, a few seconds into spin test, loud clicking and tub seized up. Pulled motor off transmission, coupling still fine, found transmission input shaft hard to turn and sloppy. This was probable
Near MIDDLEBRG HTS, OH 44130
David R
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced part. Tested diagnostics. Op test ok
Near Montville, OH 44064
Brian M
Job Details: 02/27/2020
WASHER MAYTAG MVWB835DW3 Cc unit giving errors Found errors of f6e2/f6e3 Could not go into diagnostics Replaced UI and controlRan auto test and calibration OP TEST OK
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW5620HW0 See dr pvr
Near Wellington, OH 44090
Corey L.
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW95HEDW0 "Found j5 shorting out control once plugged in, lock ohms tests pass, called tl, pointed out when rebuilding a unit from a tub job sometimes the lid lock screws are switched with longer ones that when drove in short out switch, found shorted to cabinet Oh
Near Bay Village, OH 44140
Gabriel P
Job Details: 02/27/2020
RANGE KITCHENAID KDRS483VSS03 Replace all control boards and valve opt test ok
Near North Olmsted, OH 44070
Corey L.
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Customer complaint fridge and freezer not cold, confirmed both sections room temp, no fans nor the compressor is running, diagnostics will not turn on comp or fans, ordering both ui and main boards, unable to find parts, * Office to research parts ; schd
Near Garfield Heights, OH 44125
Jeff M
Job Details: 02/27/2020
WASHER WHIRLPOOL MVWX655DW2 Drain pump laying on the floor I relocated the drain pump and tested good
Near Mentor, OH 44060
Joe O
Job Details: 02/27/2020
WASHER FRIGIDAIRE FFFW5000QW0 "Cc: turns on, then shuts offFound error code e11(fill time too long). Ran diagnostics test. Ran test 1. Per tech sheet needs pressure sensor. Tech sheet states if pressure sensor does not fix issue replace control. Needs pressure sensor.Quoted customer f
Near North Olmsted, OH 44070
Corey L.
Job Details: 02/27/2020
WASHER FRIGIDAIRE ATF8000FG1 "Installed new control, op test no good, found service sheet on bottom of unit while accessing back panel, able to access diagnostics now, found f68 heater open, ohmed element and found open, unit needs element, office to refund difference of parts; ordrn
Near Gates Mills, OH 44040
Joe O
Job Details: 02/27/2020
WASHER GE GTWN5050M0WS Cc: not spinning clothes outPlaced unit in drain and spin. Unit would not spin. Checked motor status. Found 3 flashes(corrupt software). Needs motor.Customer does not want to repair at this time
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/27/2020
REFRIGERATOR JENN-AIR JFC2089BEP00 "Cc: not making iceCycled ice maker. Ice maker cycles but does not call for water. Needs ice maker. Installed ice maker. Still not getting water. Tested power to water valve. Found ice maker only sending power to water valve for a split second. Spoke with
Near Garfield Heights, OH 44125
Jeff M
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW92HEFC0 The water valves were turned off. I turn the valves back on unit tested good
Near North Royalton, OH 44133
Corey L.
Job Details: 02/27/2020
WASHER KENMORE 110.298228 "Replaced parts listed, op test good"
Near Cleveland, OH 44105
Jeff M
Job Details: 02/27/2020
WASHER MAYTAG MVWB765FW4 Do unit has north valance code I clear the code recalibrated the unit operation tested good
Near Cleveland, OH 44109
Jeff M
Job Details: 02/27/2020
WASHER WHIRLPOOL WTW4816FW2 Drain hose was on the ground I reposition the drain hose unit tested good
Near Brooklyn, OH 44144
Jeff M
Job Details: 02/27/2020
WASH/DRY COMBO WHIRLPOOL WGTLV27HW0 They sent a used motor. I decided to try and install the rest of the parts anyway I found the belt was swollen from oil and the wiring harness has damage to it along with the shield. ; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W
Near Cleveland, OH 44102
Jeff M
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed new part unit op tested good
Near Beachwood, OH 44122
Joe O
Job Details: 02/27/2020
DISHWASHER KITCHENAID KDTE104DSS1 "Cc: something smells like it’s burning, water remainingCancelled cycle. Drain pump sound like it’s jittery. Found unit is not grounded. Found drain pump receiving proper power. Needs drain pump, and drain hoses; ordrng 1 W10712310 (hose-drain4119) and 1
Near Mentor, OH 44060
Arthur V
Job Details: 02/27/2020
COOKTOP ELE GE ZGU385NSM2SS Replaced transformer. Op test good. ; used 1 SHIPPING (shipping and handling) from stock
Near Mentor, OH 44060
Arthur V
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced ice maker. Unit cycled and filled
Near University Heights, OH 44118
Joe O
Job Details: 02/27/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PF0 Installed ice maker. Cycled ice maker. Op test ok
Near Cleveland, OH 44110
Jeff M
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Ice maker was not plugged in and it was in the off position. Op tested good
Near Wellington, OH 44090
David R
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW95HEDW0 See other techs PVR. ; ordrng 1 W11032117 (cntrl-elec) and 2 WP8540282 (screw)s and 1 WPW10443885 (door lock)
Near Cleveland, OH 44128
Joe O
Job Details: 02/27/2020
WASHER MAYTAG MVWC565FW2 "Cc: does not always complete cycles, does not always spin out clothesFound no stored error codes. Found unit is not properly grounded. Advised customer the unit needs to be connected to a properly grounded outlet. Ran auto test, ran normal cycle, ran dra
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/27/2020
WASHER WHIRLPOOL WTW4900BW0 "Found error code F5E3 – LID UNLOCK FAULT and F9E1 – LONG DRAIN replace latch from truck stock cause it wasn’t locking in diagnostic ran test and it didn’t drain pump was over heating replace the pump as well ran calibration and auto test pass opt test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/27/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Found no error codes also found one of her powder pods not desolve and burning on heating element advise what other detergent to use ran auto test pass check temp on heating element was 196 pass explain her what to watch for on float switch and other thi
Near Amherst, OH 44001
David R
Job Details: 02/27/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Housing is not going on correctly. Will not sit back far enough to go into place. Will need to come back with a tech that has dealt with these before if possible. ; schdld next appmnt for 2/27 THU 8-11
Near Windham, OH 44288
Brian M
Job Details: 02/27/2020
DRYER WHIRLPOOL WED4815EW1 Cc of noise Ran test cycle Found noise to be normal operating noises OP TEST OK
Near Aurora, OH 44202
Jason N
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc unit not coolingConfirmed both ff and freezer at room temperature. Found compressor not running, compressor hot, start relay only clicking. Checked system pressures, both sides at 15 psi equalized. Found uv dye in evap drain pan. Checked in freezer, f
Near Fairview Park, OH 44126
Dan H
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRB119WFBW00 "Customer complaint that unit is not cooling, fresh food section temperature at 41 degrees, freezer section temperature at 9 degrees, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, adjusted temperat
Near Parma, OH 44130
Dan H
Job Details: 02/27/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed new sump assembly, op test good"
Near Avon, OH 44011
David R
Job Details: 02/27/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived, customer said dishes aren’t getting washed. Replaced adjuster kit. Found wash motor error code. Ran diagnostics. Water getting into unit, not spraying around. Bad pump. Ordering pump motor; ordrng 1 W11087376 (pump&motor)"
Near Maple Heights, OH 44137
Jason N
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Installed control board, good voltage to heater at 122v. Fill tube resistance still reading good at 6.3k ohms. Op test good."
Near Middleburg Heights, OH 44130
Dan H
Job Details: 02/27/2020
WASHER MAYTAG MVWB835DW0 "Customer complaint that lid will not stay open, confirmed, unit needs new hinges; ordrng 1 W11399226 (HINGE) and 1 W11401116 (HINGE)"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/27/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found unit on control lock took it out of control lock and it work,opt test ok"
Near North Olmsted, OH 44070
David R
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL GI6FARXXF05 Cc icemaker not working. Found icemaker not cycling on its own. Replaced from t/s. Tested. Called for water. Op test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
Near Orange, OH 44022
Jason N
Job Details: 02/27/2020
DRYER SAMSUNG DV210AEWXAA "Installed heater element. Dryer op test good, good heat."
Near University Heights, OH 44118
Jason N
Job Details: 02/27/2020
WASHER MAYTAG MVWX655DW0 "Cc unit out of balance, not spinning outCustomer stated it’s not spinning the basket only the agitator and it’s causing the unit to bounce all over. Checked drive hub, hub teeth worn. Unit needs drive hub. Replaced using truck stock. Ran auto test and lo
Near Cleveland, OH 44128
Joe O
Job Details: 02/27/2020
WASHER WHIRLPOOL WTW6200VW0 "Cc: skips from 42 mins to 2 mins, from fill to spinEntered diagnostics, found no stored error codes. Ran auto test. Found during auto test unit is suppose to fill to minium level but unit continued filling. Checked pressure hose. Needs control.; ordrng 1
Near Cleveland, OH 44117
Jeff M
Job Details: 02/27/2020
DRYER WHIRLPOOL CGM2745FQ0 The unit produces heat. The dryer cycled five times tested good I recommended for him to clean the venting
Near Willowick, OH 44095
Jason N
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW8620HW1 "Installed stator and main control. Ran auto test 12, all functions normal. Op test good."
Near Broadview Heights, OH 44147
Dan H
Job Details: 02/27/2020
RANGE KITCHENAID KERC607HBL1 "Customer complaint that cabinets next to unit were burned while using started bake for 400 degrees, temperature on side of door at 90 degrees, door gasket is in good condition and sealing, unit is operating as designed"
Near Willowick, OH 44095
Arthur V
Job Details: 02/27/2020
RANGE WHIRLPOOL AGR5330BAB3 Replaced venturi and right front gas valve. Op test good
Near North Royalton, OH 44133
David R
Job Details: 02/27/2020
DRYER MAYTAG MEDB835DC4 "Cc of clothes drying better on bedding compared to normal. Customer has long vent. Using sensor drying, will need to put right articles of clothing vs what cycle is being used. Also adding in higher temp and higher dryness level to reach peak performance
Near Brecksville, OH 44141
David R
Job Details: 02/27/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced parts. Tested. Op test ok.
Near Roaming Shores, OH 44084
Arthur V
Job Details: 02/27/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Replaced ice maker op test good
Near Kent, OH 44240
Brian M
Job Details: 02/27/2020
REFRIGERATOR GE PFE29PSDASS Installed Inverter made sure unit was cooling and compressor running Advised to give it 24 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
Near Mantua, OH 44255
Brian M
Job Details: 02/27/2020
WASHER GE GTW680BSJ1WS "Cc of errors Found several errors 3 26 7 6 27 16 18Followed tech sheet for each one of these could not find a issue Error 3 locked motor, ran test 14 unit spun for full 4 min until time out mark no issueError 26 off balance shows 2 service bulletins 1 fo
Near Troy Township, OH 44234
Brian M
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc unit is on but not running , also freezer Ice maker not working and door not dispensing ice Verified unit not actually running and no lights but front control was on Reset power found unit to kick back on and cooling returned Would recommend to replac
Near Burton, OH 44021
Brian M
Job Details: 02/27/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Cc unit not cooling Found freezer to be at -2 set point at 0 Found fridge at 37 set point at 38 At this time unit is functioning properly Advised to watch and to call if unit acts up again
Near Painesville, OH 44077
Brian M
Job Details: 02/27/2020
WASHER AMANA NFW5800HW0 Cc unit leaked from left front Took top panel off and inspected hoses and dispenser Could not find anything leaking Ran 2 self test and no leak detected Ran quick wash for full cycle no leak found Can not duplicate issue at this time
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/27/2020
DRYER SAMSUNG DV350AERXAA03 "Found high limit thermostat open giving estimate,she will fix it ; ordrng 1 DC47-00016A (thermostat 13.10), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
Dan H
Job Details: 02/27/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Installed new water valve, op test good"
Near Seven Hills, OH 44131
Gabriel P
Job Details: 02/27/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaints that all rinse are in cold water explain then is the way is manufacture all rinse are cold took picture of pop is under one year,opt test ok"
Near Berea, OH 44017
Gabriel P
Job Details: 02/27/2020
DISHWASHER WHIRLPOOL WDF320PADW0 "Replace control and heating element,ran auto test,opt test ok"
Near Eastlake, OH 44095
Jason N
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 "Cc unit leaking into freezerConfirmed water frozen on bottom on freezer. Found evap drain clogged. Steamed drain clear, de iced freezer. Pulled drain tube, found sludge buildup inside, cleaned out. Op test good."
Near Cleveland, OH 44109
Corey L.
Job Details: 02/27/2020
DRYER MAYTAG MEDB765FC0 "Customer complaint dryer door keeps falling open, confirmed latch not stiff, replaced latch and strike with parts sent, leveled unit, op test good"
Near Parma, OH 44134
Dan H
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint that unit is leaking, found crack in valve, unit needs new valve, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ;
Near Parma Heights, OH 44130
Dan H
Job Details: 02/27/2020
MICROWAVE FRIGIDAIRE FGMV175QF "Customer complaint that bulb burned and now unit is outlet to microwave has no power, unit works on other outlet, advised customer that they need an electrician to correct power supply , installed new sockets, op test good"
Near Fairport Harbor, OH 44077
Brian M
Job Details: 02/27/2020
DRYER WHIRLPOOL WED4950HW0 Cc of black soot in dryer Took drum out found pulley and belt to throwing black rubber due to pulley worn Replaced using pulley kit from truck stock Ran test cycle OP TEST OK ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Euclid, OH 44119
Jeff M
Job Details: 02/27/2020
REFRIGERATOR GE PFS22MIWABB Installed new part unit op tested good
Near South Euclid, OH 44121
Dan H
Job Details: 02/27/2020
WASHER MAYTAG LAT9605AAE "Customer complaint that unit is leaking, found drain hose mount rusted off of tub, unit needs new tub, part is no longer available ; ordrng 1 22001114 (tub,outer ex/large)"
Near Chesterland, OH 44026
Joe O
Job Details: 02/27/2020
WASHER AMANA NTW4516FW3 Installed water valve. Ran auto test and calibration. Op test ok
Near Willoughby, OH 44094
Jeff M
Job Details: 02/26/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 The unit is sparking yes But the vegetables in the unit sparks. The sparks are coming right off the vegetables to another portion of the vegetables. the sparks are not coming from the cabinet of the microwave too vegetables. They are just having a reactio
Near Willoughby, OH 44094
Jeff M
Job Details: 02/26/2020
WALL OVEN WHIRLPOOL KOSE500ESS00 Customer used to self clean cycle which caused the thermal fuse to open. The cause of the thermal fuse failing would be the temperature sensor located in the top rear of the cabinet. It’s visually bent which indicates damage to the sensor which would caus
Near Westlake, OH 44145
Corey L.
Job Details: 02/26/2020
RANGE JENN-AIR JGRP436HL00 "Spoke with cb, only half the burner was lighting, started 350 bake, burner lit all the way, cycled on and off several times, burner lighting properly, unit heated to 350 in 20 min, op test good, leaving parts with customer"
Near Parma Heights, OH 44130
Corey L.
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Customer complaint fridge freezing things, unit had been unplugged for all night and plugged back in this morning for a few hours but then unplugged again, plugged in and waited 15 min for a frost pattern, no frost forming, found ball of ice on top right
Near Solon, OH 44139
Jason N
Job Details: 02/26/2020
RANGE MAYTAG MER6600FZ0 Installed outer glass. Op test good.
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/26/2020
RANGE MAYTAG MGR5775QDS "Cc unit bake not working broil isRan bake, test no amp draw on ignitor. Found ignitor wires back in cavity with bare spade connectors, these connectors shorted out, wiring burnt. Replaced ignitor using truck stock and also cut wires back and used ceramic
Near Seven Hills, OH 44131
Joe O
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc: not draining at the end cycleFound drain pump over heating and not draining. Replaced drain pump. Ran test cycles. Placed water mat. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock
Near Mentor, OH 44060
Jason N
Job Details: 02/26/2020
DRYER SAMSUNG DV42H5000EWA3 "Cc unit not heatingChecked power in to unit, good at 252v. Checked thermals, found unit heater element open. Unit needs heater element.; ordrng 1 WP35001247 (element8584), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Jason N
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW4816FW2 "Cc unit not startingCustomer stated he tried switches outlets to no avail. Checked power in at control, good at 123v. Replaced control using customer supplied pre id part. Ran auto teat and calibration. Op test good."
Near Russell Center, OH 44072
Jason N
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit warming up and water in ff sectionCustomer stated it’s the same as last time. Found ff evaporator drain clogged with debris from drain tray, Also found UV dye all over ff evap. Checked for leaks using uv light and bubbles. Soldier joints fine, le
Near Painesville, OH 44077
Jason N
Job Details: 02/26/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Cc unit will not start or power onCustomer stated the unit needs to be reset via breaker in order to start unit. Ran diagnostics, found code 2-1 for UI stuck key. Replaced console using customer supplied pre Id part. Ran diagnostics cycle. All functions
Near Beachwood, OH 44122
Joe O
Job Details: 02/26/2020
RANGE KITCHENAID COULD NOT ACCESS "Cc: low flamesFound debris in gas ports And around burners. Advised customer to clean the debris. Op test okCould not access the model number Without removing unit, due to oven being installed under the unit."
Near Lorain, OH 44052
Corey L.
Job Details: 02/26/2020
RANGE KITCHENAID KSEG950ESS1 "Installed keyboard, op test no good now cook time selection is only button responding and it turned the down draft fan on and cannot be canceled, when the main board was replaced there was a new harness to keyboard inside so it was installed with that bo
Near Willowick, OH 44095
Joe O
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG320M0BS3 Cc: intermittent faint gas smellCustomer states gas smell in very faint and not all the time. But smell comes when the unit is off. Found unit leaking very faintly from burners. Needs manifold assembly; ordrng 1 W10512763 (pipe-mnfld)
Near North Ridgeville, OH 44039
Corey L.
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG770H0FZ0 "Replaced burner, op test good"
Near Mayfield, OH 44143
Jeff M
Job Details: 02/26/2020
MICROWAVE KITCHENAID KMHC319ESS3 Installed new part unit op tested good
Near North Olmsted, OH 44070
Corey L.
Job Details: 02/26/2020
WASHER WHIRLPOOL GSQ9669LW0 "Customer complaint noises while agitating, confirmed had customer fill with load for weighted testing, clutch not activating unit needs clutch, found gear oil dripping from gear case, unit needs gearcase and clutch asm, customer does not want repair at t
Near Westlake, OH 44145
Corey L.
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 "Customer complaint dishwasher smells tried cleaning with vinegar no different, found no drain loop under sink, advised customer to try afresh and leave door open to prevent mildew, no errors, unit is operating as designed"
Near Parma, OH 44134
Jeff M
Job Details: 02/26/2020
DISHWASHER KITCHENAID KDFE104HPS0 The part is currently on back order “control board”. The office will contact the customer when the part becomes available again
Near Cleveland, OH 44135
Corey L.
Job Details: 02/26/2020
WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint washer not draining well clothes still wet, no errors found, ran high spin, gearcase is chattery and loud, ran calibration but unit kicks drain pump on continuously without completing calibration, pressure hose is clear, ordering contr