We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Wickliffe, OH 44092
Corina B
Job Details:
09/20/2022
"CC that there is grease inside the dishwasher. Confirmed. Found black spots inside the dishwasher. Checked the spray arms, clear. Found the filter dirty. Cleaned the filter. Ran diag no codes. Ran a calibration. Advised the cust to run the hot water in the sink. Used normal high temp and heat dry when washing. Called t/l JR."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Shaker Heights, OH 44122
Corina B
Job Details:
09/20/2022
Cust sent pop to the office. CC that the unit is not working correctly. Confirmed. Found the water not on to the dishwasher. Turned water on. Ran a calibration. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Chesterland, OH 44026
Brian M
Job Details:
09/20/2022
Installed valve OP Test Ok o; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Solon, OH 44139
Brian M
Job Details:
09/20/2022
Cc frost build up Found a gap in the bottom center of fridge gasket this time Fixed gap and cleared frost Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Marie V
Job Details:
09/20/2022
"Added drain tube to u it. Removed all frost from freezer. No gasp in door or liner,.op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near North Royalton, OH 44133
David R
Job Details:
09/20/2022
"Customer had questions about the drying. Went through diagnostics, heater is good. Went over using rinse aid and also the heat dry option. Unit is good. Working correctly. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MF12568AES
Near Aurora, OH 44202
Brian M
Job Details:
09/20/2022
Cc unit not making ice Found bail arm broken This model bail arm is built into ice maker needs icemaker ; ordrng 1 W10583817 (icemaker) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Burton, OH 44021
Joe O
Job Details:
09/20/2022
Installed inlet assembly. Tested. Found unit also has hole in drain hose. Needs drain hose. Hose out of stock. Office to reschedule; ordrng 1 W11414944 (Drain hose)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mayfield Heights, OH 44124
Manny
Job Details:
09/20/2022
"Replaced control and igniter, ran bake test opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Kirtland, OH 44094
Dan H
Job Details:
09/20/2022
"Installed new ice maker and valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Bay Village, OH 44140
Gabriel P
Job Details:
09/20/2022
"Found compressor overheating and lock on rotor also it has 15 amps need compressor gave estimate customer will dicuss with wife ; ordrng 1 W10233961 (Compressor) and 1 WPW10143759 (Uv), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Rocky River, OH 44116
Gabriel P
Job Details:
09/20/2022
"Bolt came loose o from rotor correct issue,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Seven Hills, OH 44131
David R
Job Details:
09/20/2022
"Cc unit LOC code. Went over all functions with customer. Owners manual as well. LOC means control display locked, hold extra rinse to unlock. Ran diagnostics with customer. All functions good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Maple Heights, OH 44137
Angel
Job Details:
09/20/2022
"Cc that unit was not finishing cycle or barely any water coming in. Ran diagnostics and found error code F8E1 no fill, long fill found hot water completely off and cold water barely opened. Opened both valves up tested unit and its working as should ran a calibration and auto test and both passed explained to customer the issue. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Mentor, OH 44060
Dan H
Job Details:
09/20/2022
"Customer complaint of door close error , confirmed, door switch is good, found door switch wire pushed out of connector, no damage, reinstalled, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Painesville, OH 44077
Joe O
Job Details:
09/20/2022
"Cc: buzzing noise, f9e1 errorCustomer stated towards the end of the cycle there is a buzzing noise coming from the unit, and that the last wash the unit gave an f9e1 error. Found error codes f9e1(not draining) f7e1(wash motor failure). Ran diagnostics test cycle. Found unit is draining. No abnormal noises from drain pump. Unit has a strong drain. Pump is running, and has good pressure. Found excessive suds in unit during diagnostics cycle. No detergent added. Advised customer on soap usage. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320MOBW2
Near Lyndhurst, OH 44124
Manny
Job Details:
09/20/2022
"Replaced igniter, ran bake test opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD7000DW1
Near Fairview Park, OH 44126
Gabriel P
Job Details:
09/20/2022
"Found unit at the no heat settings correct issue,opt test ok"
We serviced a
FRIGIDAIRE WALL OVEN
Model FEB27s5ABA
Near Mentor, OH 44060
Dan H
Job Details:
09/20/2022
"Thermal fuse is not open, unit needs new control, part is no longer available, thermal fuse was not installed and can be returned; ordrng 1 318010900 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Painesville, OH 44077
Joe O
Job Details:
09/20/2022
"Cc: screeching noiseFound no stored error codes. Ran auto test. Found screeching in spin. Checked under unit. Found gear case leaking oil, belt slipping. Needs gear case, and beltCustomer does not want to repair at this time ; ordrng 1 W11454734 (Gear case) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Westlake, OH 44145
Marie V
Job Details:
09/20/2022
"Cc that the unit started beeping, right now is working. Found screws on the side of unit , that were half way off. Preventing door from sealing all the way, corrected issue, and let unit ran for a while. No leaks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Maple Heights, OH 44137
David R
Job Details:
09/20/2022
"Found unit Garbage Disposal knockout plug was never taken out. Corrected, tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ravenna, OH 44266
Brian M
Job Details:
09/20/2022
Cc no power Found control getting power but no indicator light Needs control and noise filter ; ordrng 1 W11556725 (Control) and 1 W11614635 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Cleveland, OH 44128
Angel
Job Details:
09/20/2022
Diagnosed unit and everything is running all fans compressor but theres no frost pattern unit will need evaporator, filter drier and compressor because process stub is not long enough. Office to reschedule compressor out of stock.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Mentor, OH 44060
Dan H
Job Details:
09/20/2022
"Customer complaint that unit is not working , all components working, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WGD9550WW2
Near Madison, OH 44057
Joe O
Job Details:
09/20/2022
Cc: screechingFound idler pulley worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Fairview Park, OH 44126
David R
Job Details:
09/20/2022
"Cc unit was banging while in spin. Ran diagnostics test, F0E3 error, overload error. Ran test 51/52. All components are working correctly. Running a Rinse/Spin cycle with 4/5 bath towels on max extract spin. The agitating is good and normal. Spin is good. Not going out of balance. Unit front legs on wood. Would suggest putting wood under back one to help level the basket out and make more even in the middle. Unit is good, Op Test Ok. ** advised vibration pads as well"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Atwater, OH 44201
Brian M
Job Details:
09/20/2022
Installed agitator and tub hub OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW0
Near Cleveland Heights, OH 44118
Angel
Job Details:
09/20/2022
Cc that at the end of the cycle theres water still in dishwasher and that the door doesnt stay up any more. There was water still in bottom of unit when I arrived i hit the cancel button and unit started draining perfectly seems to be that the drain pump is overheating causing the issue of water still in unit at the end of the cycle. Replaced drain pump made sure it drains properly and it did also for the door found that the sleeves came off because they broke replaced them with truck stock tested door as well. Opt test ok.; used 2 WP8268961 (SLEEVE FRICTION) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Fairport Harbor, OH 44077
Dan H
Job Details:
09/20/2022
"Installed new harness, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Perry, OH 44081
Dan H
Job Details:
09/20/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Geneva, OH 44041
Joe O
Job Details:
09/20/2022
"Cc: no drying, not working properlyRan test cycle. Found unit leaking from middle of the door. Checked spray arm, could not find any separation in spray arm. Unit ui leveled. Canceled, found unit not draining. Found punch still in garbage disposal. Customer has no clamp on disposal end of drain. Ran diagnostics test cycle. Found error codes f7e1(no heat) f4e3(motor not running). Found heater is running. Advised customer to run hot water at sink prior to starting unit. Op test okUnit is not secured in place."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Diamond, OH 44412
Brian M
Job Details:
09/20/2022
Installed valve and bladder OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Chagrin Falls, OH 44023
Corina B
Job Details:
09/20/2022
Replaced the upper fan and the fuse. Heated oven. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Maple Heights, OH 44137
Corina B
Job Details:
09/20/2022
"Replaced the gearcase, motor, shield, belt, capacitor. Ran a calibration. Started a normal cycle. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Avon, OH 44011
Gabriel P
Job Details:
09/20/2022
"Customer complaint of frost building inside freezer advise him what could cause that,opt test ok everything else working as design"
We serviced a
KENMORE WASHER
Model 11026912690
Near Shaker Heights, OH 44120
Manny
Job Details:
09/20/2022
"Installed new drain assembly, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Avon, OH 44011
Gabriel P
Job Details:
09/20/2022
"Found one light deem replace module from t/s opt test ok ; used 1 W11239944 (Lights), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE REFRIGERATOR
Model GFD28GBLETS
Near Madison, OH 44057
Dan H
Job Details:
09/20/2022
"Customer complaint that water and ice are not dispensing, confirmed, door switches are not working properly, unit needs new door switches ; ordrng 2 WR23X29161 (Switch)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEM01
Near Solon, OH 44139
Manny
Job Details:
09/20/2022
"Cc unit not making ice, found ice maker stuck in cycle, jumped T to H and not moving checked voltage from L to N 123VAC, unit needs ice maker, replaced using TS#W10884390 ran harvest test opt test ok advise customer to allow time for ice maker to make enough ice.; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG DISHWASHER
Model KDPE234GPS0
Near Ashtabula, OH 44004
Joe O
Job Details:
09/20/2022
"Cc: not washing properlyF7e1(no heat) f4e3(wash motor not running). Ran diagnostics test cycle. Sump has excessive noise and low pressure. Cool water at start of cycle. Diverter sticking. Heater is functioning. Advised customer motor may have over heated and shut down, which the control can shut down the heater if no water circulation. Needs sump assembly. Installed sump assembly ran test cycle. Op test ok ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
GE REFRIGERATOR
Model PSI23MGPAB
Near Rocky River, OH 44116
Marie V
Job Details:
09/20/2022
"Started working on unit. Found a leak at the cabinet. Installed bullet piercing valve and used nitrogen, found leak, took pics of where the oil from refrigerant was leaking. Unit can be repair . Brought parts for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Fairview Park, OH 44126
David R
Job Details:
09/20/2022
"Cc unit not cooling. Both sections 80*. Comp cold, not coming on. Tested with another start device. Not turning on. Went into diagnostics, comp/ con fan test. Neither is coming on. No power from main to those components. Order control and wiring. ; ordrng 1 W11566851 (Control) and 1 W11547180 (Start device) and 1 W11565110 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Ridgeville, OH 44039
David R
Job Details:
09/20/2022
"Customer purchased a couple of months ago. Took pic of POP. Cc unit squeaking in spin cycle. No diagnostics error codes. Ran test mode and calibration, good. No out of normal noises, no squeaks or banging. Ran a quick wash with 5/6 towels in to get water on them. Then ran a Drain/Spin on Fast spin with towels in, customer standing by. No weird noises, running over 10 mins, customer said it would of done it by now but its not. Looked underneath washer, all components look good, no signs of anything leaking or broken. All of a sudden, unit started high pitch squeak. Cannot pin pint exactly. Recommend replacing main control, gearcase and slider ***Cust; ordrng 1 W11419171 (Main control) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
ROPER REFRIGERATOR
Model RT21LMXKQ05
Near Roaming Shores, OH 44084
Brian M
Job Details:
09/20/2022
Cc unit leaking Found evap pan clogged Cleared drain tube OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Ridgeville, OH 44039
Angel
Job Details:
09/20/2022
Replaced seal steamed it out to make sure it sealed properly. Explained to customer to monitor and see if it works out now because its only one small section that gets moisture on the ff section seal on bottom of door and I already sealed around cabinet with silicone and steamed out seal in freezer as well. If not were going to have to call tech line to see what they suggest us to do. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Avon, OH 44011
Gabriel P
Job Details:
09/20/2022
Found water on drip pan by float switch but could locate the leak advise customer to monitor for now.so clean pan and float switch opt test ok
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Shaker Heights, OH 44120
Corina B
Job Details:
09/20/2022
"CC that the dishwasher is not draining. Confirmed. Slow drain. Checked the garbage disposal, clear. Started a cycle, drained slowly. Drain hoses look clear. Replaced the drain pump from t/s. Opt test ng. Will need the drain hoses. ; ordrng 1 WPW10545278 (Hose) and 1 3385556 (Drain hose), used 1 SHIPPING (shipping and handling), and 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Cleveland, OH 44119
Corina B
Job Details:
09/20/2022
CC that the unit is not cooling. Confirmed. Found the evaporator covered in frost. Found the ff light switch broken. Steamed out the evaporator and ran the defrost heater. Replaced the door switch from surplus t/s. Found the brown wire on the harness backed out. Plugged the wire back in. Heated turned on. Steamed out the evaporator. Opt test ok ; used 1 W11396033 (Door switch) from stock
We serviced a
ADMIRAL WASHER
Model ATW4471TQ0
Near Avon Lake, OH 44012
Angel
Job Details:
09/19/2022
"Cc that unit was not draining or just filling when its supposed to be draining. Verified pressure switch to make sure the hose was good and it was flowing properly made sure drain pump was not getting clogged and it was good unit will need timer replaced can hear it grinding trying to move towards the end but wont move you have to move it manually. Gave customer estimate and stated that the washer was old and he will be getting the tenants a new washer. Charged service call.; ordrng 1 WP8546685 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2430DP02
Near Bay Village, OH 44140
Angel
Job Details:
09/19/2022
Cc that unit keeps giving an F2E1 error code. Confirmed unit keeps displaying the F2E1 error code replaced console tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Streetsboro, OH 44241
Brian M
Job Details:
09/19/2022
Cc upper spray arm fell offFound spray arm to have broken clips Needs spray arm Customer to install ; ordrng 1 WPW10448645 (spray arm) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HW05
Near Parma, OH 44134
Gabriel P
Job Details:
09/19/2022
"Replace door,opt test ok"
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Perry, OH 44081
Dan H
Job Details:
09/19/2022
"Customer complaint that unit is not draining, impeller on dips broken, unit needs new drain pump ; ordrng 1 WH23X10043 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44129
Gabriel P
Job Details:
09/19/2022
"Ran diagnostic no error ran auto test pass no leaks ran normal cycle for few minutes no leaks,advise customer to monitor,opt test ok unit working as design"
We serviced a
MAYTAG WASHER
Model MVWX700XL0
Near Eastlake, OH 44095
Dan H
Job Details:
09/19/2022
"Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault sensor) error code, motor is not running, unit needs new motor and capacitor ; ordrng 1 W10836348 (Motor) and 1 W10804664 (Cap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Euclid, OH 44123
Dan H
Job Details:
09/19/2022
"Installed new freezer section door, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Cleveland, OH 44102
Angel
Job Details:
09/19/2022
"Cc that unit is not washing. Confirmed started unit and it will not wash only fills and drains. Made sure control was sending voltage to pump and it was unit will need pump assembly gave customer estimate and stated they will try to fix themselves. Charged service call.; ordrng 1 W11124384 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Mayfield Heights, OH 44124
Jason N
Job Details:
09/19/2022
"Cc unit not cooling Found both sections at room temperature, no frost pattern on with evaporator. Checked compressor amp draw, reading .5a. Unit has refrigerant leak, will need sealed system repair. Parts and labor covered under KA 2-5 yr. Ordering ff evaporator and compressor. ; ordrng 1 WPW10643261 (Evaporator) and 1 W10779331 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Cleveland Heights, OH 44118
Corina B
Job Details:
09/19/2022
"Replaced the ui. Steamed the evaporator out. Ran diag for the heater, turned on. Steamed out the evaporator. Opt test ok. Brought core back for return"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Burton, OH 44021
Joe O
Job Details:
09/19/2022
"Cc: not making iceFound temps in ff section at 44 degrees, freezer at 22 degrees. Found unit only has partial frost pattern(first row of coils). Needs compressor, drier, and couplersParts show out of stock. Office to reschedule; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"
We serviced a
GE DRYER
Model DBVH520EJ2WW
Near Chagrin Falls, OH 44023
Joe O
Job Details:
09/19/2022
Installed door switch. Ran test cycle. Unit started. Went to run another test cycle. Unit would not start. Tapped relay on control unit started. Needs controlCustomer does not want to continue; ordrng 1 WE4M488 (control bd)
We serviced a
GE DISHWASHER
Model GDF530PGM0CC
Near Streetsboro, OH 44241
Brian M
Job Details:
09/19/2022
Cc no power Found ui not getting power from control Needs ui and control ; ordrng 1 WD21X26182 (Ui) and 1 WD21X25732 (Control) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Pepper Pike, OH 44124
Jason N
Job Details:
09/19/2022
"Cc unit display not working Confirmed no output from display board, checked power in from HV board to display, good at 13.8vdc. Replaced display board using customer supplied pre Id part. Programmed board to 03. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Brecksville, OH 44141
Manny
Job Details:
09/19/2022
"Cc unit LEDs are dimmed, verified and unit needs LEDs asked customer for parts sent and she stated that it was sent to her renta property and shes going to get them, reschedule for the last call of the day for the 27th"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Mentor, OH 44060
Dan H
Job Details:
09/19/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 50 degrees, freezer section door was open, unit is in defrost, after defrost, compressor and condenser fan are running, evaporator fan is running, good frost pattern formed on evaporator, unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Gabriel P
Job Details:
09/19/2022
"Ran diagnostic found error code no fill long fill clear error ran manual test on hot and cold check drain hose and it was far in correct issue tho also ran calibration and auto test all test pass also start normal cycle pass advise customer how much to load unit and how to use properly,unit working as design opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Solon, OH 44139
Jason N
Job Details:
09/19/2022
"Installed control, harness w/thermistor. Set programming code to 28. Advised customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Streetsboro, OH 44241
Brian M
Job Details:
09/19/2022
Cc of noise during spin and lid glass seems to be popping up Found noise coming from underneath but cant determine the issue All parts seem normal and no wear marks Recommend replacement of lower components. Glass on lid not sealed to frame Needs lid ; ordrng 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11260238 (rotor) and 1 W11470212 (Lid) and 1 W11457841 (Strike)
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Mentor, OH 44060
Dan H
Job Details:
09/19/2022
"Customer complaint that door will not close, confirmed, found latch had fallen into door, installed new latch , op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Garfield Heights, OH 44125
Gabriel P
Job Details:
09/19/2022
"Not getting proper voltage need and electrician,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Warrensville Heights, OH 44128
Brian M
Job Details:
09/19/2022
Installed heater OP Test Ok
We serviced a
GE DISHWASHER
Model GSD4310Y72AA
Near Beachwood, OH 44122
Jason N
Job Details:
09/19/2022
"Cc unit leaking Customer has unit running when arrived. Observed unit for 10 minutes, found leak when unit went to drain out. Unit is leaking at gate shaft seal for drain solenoid, unit will need shaft seal. Crediting gasket cost previously paid towards remaining balance. Retrieved gasket for return. ; ordrng 1 WP913108 (Gate shaft seal) and 1 WR2X7054 (Shaft nut)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Brian M
Job Details:
09/19/2022
Cc of leak Found ff evap leaking Unit not defrosting properly Found thermistor shorted Advised on thermistor and fan kit replacement ; ordrng 1 W10316760 (thermistor) and 1 WPW10451893 (fan-scroll) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, OH 44122
Jason N
Job Details:
09/19/2022
"Cc unit was not operating correctly, now power button does not workFound unit is not powering on, checked LED on main board, LED is illuminated. Could not enter diagnostics. Unit needs main control ; ordrng 1 W11399433 (Main control)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
09/19/2022
Cc of leakCan not determine exact leak location but suspect soap dispenser Unit is stacked in shoved in tight spot will need 2 techs for return visit ; ordrng 1 W11524103 (Dispenser) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near North Olmsted, OH 44070
Gabriel P
Job Details:
09/19/2022
"Found freezer vents all block there was too much food and no air flow to circulate Advise customer to not block vent in the back cause it will cause the thermistor not to read properly the temperature and will cause to run longer and things start to freeze, call whirlpool tech line to document also check evaporator and had good frost pattern show customer but they were not satisfied with unit spoke to tech line travis he say same thing too much food opt test ok"
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Olmsted Township, OH 44138
David R
Job Details:
09/19/2022
"Customer bought his own UI control. Replaced that and harness. Still not working. Called GE techline. Techline said replace the main control board. Also if still not working, customer could of bought bad UI control from online. So will need to order control.; ordrng 1 WD21X25735 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bentleyville, OH 44022
Joe O
Job Details:
09/19/2022
"Cc: not dryingFound no stored error codes. Ran diagnostics test cycle. Found unit is heating. Called whirlpool tech line spoke with David, he stated to advise customer on drying. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Olmsted Falls, OH 44138
David R
Job Details:
09/19/2022
"Cc unit making weird noises from comp, temp fluctuations, not cooling correctly. Hearing noise from comp. Overloading, ordering compressor. Sealed system repair, R600a system. **3 job count. ; ordrng 1 W11547313 (Comp) and 1 W11504445 (Coupler)"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Berea, OH 44017
David R
Job Details:
09/19/2022
Tried cutting basket and getting about. Not working. Will order basket/tub. Under 10 year warranty. ; ordrng 1 W10811960 (Basket) and 1 WPW10215093 (Filter) and 1 W11219115 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44113
Corina B
Job Details:
09/19/2022
CC that the unit is not cooling. Confirmed. Found the freezer evaporator covered in frost. Will need a new control. Steamed the evaporator. Programmed the control. Turned the defrost on. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Cleveland, OH 44104
Angel
Job Details:
09/19/2022
Cc that unit was not cooling. Unit was plugged in but control was never turned on asked if he knew it was off and stated no. So I turned it on took off evaporator cover and made sure unit would get a good frost pattern and it had a good frost pattern all around explained to customer that was the only issue i could find unit working as should after turning control on. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44104
Angel
Job Details:
09/19/2022
Cc that unit was mot cooling. Plugged in unit and noticed that compressor was turning on and than shutting off. Replaced starting device tested unit and started functioning as should compressors sounded good and it was running smooth. Replaced part from surplus parts. ; used 1 WPW10448874 (Starting device) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Parma, OH 44134
David R
Job Details:
09/19/2022
"Cc just bought unit, day later ice freezing up in FZ. Found FZ gasket not sealed all the way. Made sure all brackets on FZ door connected properly, good. Removed all ice/frost. Took heat gun and heated up the gasket, shutting properly now. Let customer know to keep closed for 30 mins and monitor after. If still not sealing or staying sealed. At that point, order and replace gasket. As of now, Op Test Ok.*** gasket W10571967"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Solon, OH 44139
Joe O
Job Details:
09/19/2022
"Cc: not cooling properlyFound temps in freezer at 7 degrees, ff at 56 degrees. Found ff evap completely frosted over. Evap fan not running. Needs ff evap fan assemblyFan assembly out of stock. Customer does not want to repair at this time ; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Mentor, OH 44060
Dan H
Job Details:
09/19/2022
"Customer complaint that unit is making banging noises, suspension is good, unit spins normally, load was off balance, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed , ran entitlement, unit is under manufacturers warranty."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44104
Corina B
Job Details:
09/19/2022
CC that the unit is not working. Confirmed. Found the drain hose in the drain hole. Advised cust the drain hose needs to be 39 above the washer. Raised the drain hose. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details:
09/19/2022
"Unit about 4 years old. Cc unit leaking and 2nd rack broke. Found worn gasket, broken adjusters on second rack. Let customer know with rack being broke can also have rack being pushed forward and slightly opening door. Suggested replacing north gasket and adjusters. Customer wants to think about it. SVC only. Do not order parts.; ordrng 1 W11177741 (Gasket) and 1 W10712395 (Adjuster kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 11066822690
Near South Euclid, OH 44121
Jason N
Job Details:
09/19/2022
"Cc unit heats but does not tumbleRan dryer op test, found belt broken. Unit needs dryer repair kit. Do not have in truck stock at this time with replacement truck, will bring kit with me when finishing up the washer; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mentor, OH 44060
Dan H
Job Details:
09/19/2022
"Customer complaint that connections are bad, found l2 nut stripped installed new screw and nut from surplus , op test good; used 1 279393 (Screw kit) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Cleveland, OH 44120
Corina B
Job Details:
09/19/2022
"CC that the unit sometimes does not turn on all the time. Ran diag no codes. Ran the encoder test, good. Checked the cord, proper power and cord is good. Turned the dryer on and off several times started every time. Advised cust to get a video when unit is not working correctly. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent."
We serviced a
GE DISHWASHER
Model n/a
Near Chagrin Falls, OH 44022
Brian M
Job Details:
09/19/2022
Cc unit not powering on Found control not receiving power From previous experience when replacing the control it requires you to replace the ui Needs control and ui ; ordrng 1 WD21X25730 (Control) and 1 WD21X23462 (kit svc ui top logic) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID DISHWASHER
Model KUDC20FVSS4
Near Cleveland, OH 44103
Angel
Job Details:
09/19/2022
"Cc that unit is not washing on the top rack. I used the 4 cup method on the top rack to see if the pump was pushing water to the top rack and it wasnt checked and feed tube assembly and it was dirty cleared out and opened up the pump assembly to clear it out and found the chopper assembly was broken the piece holds the chopper came off and chopper came out of place and the shaft that holds it in place jammed up and broke as well unit will need pump assembly replaced. Gave customer estimate and he said he will use like that for now with out the chopper and buy a new one down the road. Charged service call.; ordrng 1 WPW10780877 (Pump aasembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Solon, OH 44139
Joe O
Job Details:
09/19/2022
"Cc: not startingFound error codes f6e1(communication error customer and mcu) f5e2(door lock error) f0e1(load in during clean washer cycle). Found circuit on motor control open. Needs motor control.Advised customer could potentially need a main control as well as they do communicate and I have seen the motor control cause main control failureCustomer does not want to repair at this time ; ordrng 1 WPW10374126 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Richmond Heights, OH 44143
Jason N
Job Details:
09/19/2022
"Cc unit codes f8e6, unit keeps displaying to close lidConfirmed f8e6, unit will not start a cycle, unit is reading lid as up. Ran manual lid lock test, lid will not lock. Replaced lid lock using misc truck stock. Ran operational test, all functions passed. Op test good. ; ordrng 1 W11394572 (Lid lock)"
We serviced a
KENMORE RANGE
Model 790.32363411
Near Painesville, OH 44077
Dan H
Job Details:
09/19/2022
"Customer complaint that cooktop is not lighting, confirmed, igniter switches are bad, unit needs new igniter switch harness ; ordrng 1 5304497166 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS
Near Shaker Heights, OH 44120
Corina B
Job Details:
09/19/2022
"CC that the unit leaks underneath. Confirmed. Found the water leaking from the pump and motor. Unit would not drain, used shop vac. Removed the drain pump found the pump is overheating and the propeller is seized. Will need a new drain pump, pump and motor. Drain pump is up of stock, carry it on the truck, left the drain pump at customers house. ; ordrng 1 W11124384 (Pump and motor), used 1 SHIPPING (shipping and handling), and 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44115
Angel
Job Details:
09/19/2022
Cc that unit is not agitating or spinning ran diagnostics and did a manual agitation and it was not agitating found that the capacitor was bad replaced capacitor and did a calibration and auto test and passed. Opt test ok.; used 1 W11428524 (CAPACTIOR) from stock
We serviced a
GE COOKTOP GAS
Model n/a
Near Aurora, OH 44202
Joe O
Job Details:
09/19/2022
"Installed spark module, and igniter switches. Tested. Op test ok"