Near Painesville, OH 44077
Dan H
Job Details: 10/18/2019
RANGE WHIRLPOOL WFG540H0ES "Customer complaint that burners are not lighting, bake and broil burners don’t light right away, all cooktop burners lit right up, repeated several times with same results, bake burner lit right up, broiler lit right up , unable to duplicate the problem,
Near North Madison, OH 44057
Dan H
Job Details: 10/18/2019
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 "Installed new control, op test good"
Near Moreland Hills, OH 44022
Joe O
Job Details: 10/18/2019
RANGE WHIRLPOOL KODC304EBL00 Found part sent was incorrect part. Marvin only shows lower thermostat. Spoke to BJ he stated the one we have on truck stock will work. He also stated to mark it as the same price. As the original part ordered. Installed thermostat. Ran test bake. Op test
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/18/2019
RANGE KITCHENAID KEBS109BSS00 "Took panel out check fuse behind it it had continuity and try by passing it panel would not turn on check voltage at terminal is getting from l1 to neutral 125 but for l2 to neutral 000 voltage it lost have voltage told customer it will an electrician,pu
Near South Russell, OH 44022
Jason N
Job Details: 10/18/2019
RANGE KITCHENAID KSDG950ESS1 "Cc unit making noise after shutting offCustomer states fan making humming noise for extended period of time. Unit already on at 350, cooling fan running and rattling. Shut unit off, let cool down, blower fan shutting off set 140 degrees, unit is operatin
Near Shaker Heights, OH 44122
Corey L.
Job Details: 10/18/2019
DRYER SAMSUNG DV431AEPXAA01 "Installed thermistor, op test no good, also found thermostat open, unit needs thermostat ; ordrng 1 DC47-00016A (thermostat 12.11)"
Near Avon, OH 44011
Gabriel P
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL EL88TRRWQ03 "Found refrigerant leaking from cap tube on evap also it was 70 degrees on fridge and evap dry no frost pattern will need compressor,evaporato and dryer customer will not fix"
Near Strongsville, OH 44149
David R
Job Details: 10/18/2019
N/A N/A KUDR24SEWH3 "Cc unit is not powering on. Turned off and on breaker, correct Voltage coming into unit. Checked all wires, everything plugged in. Display not lighting up or taking commands. Parts NLA, OFFICE to research. UI3380945 control ; saved tckt"
Near Dorset, OH 44032
Arthur V
Job Details: 10/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found only freezer light working. Unplugged and restarted no good. Needs main control ; ordrng 1 W11043763 (cntrl-elec)
Near Highland Heights, OH 44143
Jason N
Job Details: 10/17/2019
RANGE KITCHENAID KODE500ESS01 "Cc unit not heating properlyCustomer stated she tried heating up nachos in upper oven and they came out cooked on one side. Ran test bake on upper and lower to 300 degrees, let cycle 10 min past preheat. Temps in upper reading 308 degrees, temps in lower
Near Painesville, OH 44077
Joe O
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF532SMHV01 "Cc: freezing food in ff sectionCustomer had ff and freezer set at 2 degrees. Found temps in ff section at 40 degrees, and 6 degrees in freezer. Calibrated ff section down 2 degrees. Tested damper. and thermistors. Found damper is functioning. Op test ok"
Near Cleveland, OH 44102
Corina B
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW2 CC that the unit does not work. Ran diag F1E2 – MOTOR CONTROL FAULT. Checked the shifter. Ran a spin and a agitate. Found dimes in between the washplate and basket. Removed the dimes. Ran a calibration. Started a normal cycle. Found the presoak was turned
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 10/17/2019
REFRIGERATOR GE PGCS1RKZH2SS "Customer complaint that unit is not making ice, found ice in bin, ice maker cycled and filled, fans are blowing, temperatures are good, good frost pattern on evaporator, unable to duplicate the problem , advised customer to monitor"
Near Chardon, OH 44024
Joe O
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT910SAYH3 Cc: not drainingFound debris stuck in drain hose. Removed water and debris. Op test ok
Near Moreland Hills, OH 44022
Joe O
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTE304DSS0 Cc: won’t start cycleFound drain pump sound like it is trying to turn on but will not. Found standing water inside unit. Removed water. Found glass in drain pump. Removed glass. Ran test cycle. Op test ok
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDFE104DWH5 Installed element. Ran test cycle. Op test ok
Near Shaker Heights, OH 44122
Joe O
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Cc: not coolingCustomer states they had another appliance company out, and they said the unit had a sealed system leak. Found temps in ff section at 40 and freezer at 5 degrees. Spoke to BJ he stated that with everything functioning at this time we can r
Near Mantua Township, OH 44255
Brian M
Job Details: 10/17/2019
FREEZER CROSLEY CFUFH17QWA Cc unit not cooling Found unit frosted over near bottom drawer and rack Removed product removed evap cover found drain pan covered in 2 inch thick of ice forced unit into defrost to check heater OP TEST OK Cleared ice and drain tube placed a metal rod sup
Near Streetsboro, OH 44241
Brian M
Job Details: 10/17/2019
LAUNDRY CENTER WHIRLPOOL WED7000DW1 Cc of wire burnt Found terminal block damaged due to cord shorting out Replaced terminal block using truck stock Customer needs to purchase a new appliance cord 3 prong She knows how to install the cord ; used 1 279320 (BLOCK-TERM) from stock
Near University Heights, OH 44118
Jason N
Job Details: 10/17/2019
DISHWASHER MAYTAG MDB7601AWW Cc unit light blinking and cannot stop cycle.Found unit in auto clean cycle. Canceled cycle. Ran wash test then cancel drain. Unit working as designed. Customer is older gentleman that isn’t sure how to work his unit. Walked him through steps on how to st
Near Ravenna, OH 44266
Brian M
Job Details: 10/17/2019
WASHER MAYTAG MVWC400XW2 Cc of unit not washing Ran diagnostics found tub spinning with agitation Removed washplate tightened spanner nut Ran auto test and calibration OP TEST OK
Near Cleveland, OH 44121
Jason N
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB "Cc unit not making iceCustomer showed popCustomer stated it hasn’t made ice yet since delivery on Saturday. They had a plumber out to fix a leak a few days ago. Jumped t to h on ice maker, ice maker indexed and water flowed into ice mold. Ice maker op te
Near Rootstown Township, OH 44266
Brian M
Job Details: 10/17/2019
DRYER MAYTAG MEDB765FW0 Cc of unit not running and getting error for l2 Ran diagnostics found error for l2 Followed steps in service manual seems to be the switch on the motor but would like a control board as well just in case Not being repaired at this time unit is being swapp
Near Amherst, OH 44001
Gabriel P
Job Details: 10/17/2019
RANGE WHIRLPOOL WEG515S0FS0 Fedex never deliver parts also customer show me a video on hes camera fedex passing pass his house but did not stop at his house he kept going we going to have to re order parts and schedule for friday ; ordrng 1 W10898291 (module-spk) and 1 WP9758078 (bu
Near Ravenna, OH 44266
Brian M
Job Details: 10/17/2019
DRYER WHIRLPOOL WED7000DW2 Cc of unit not starting Found door switch broken Replaced using back stock Ran test cycle OP TEST OK ; used 1 WPW10569603 (DOOR SWITCH ) from stock
Near Perry, OH 44081
Jeff M
Job Details: 10/17/2019
WASHER FRIGIDAIRE FWSB5700DS0 "The unit isn’t agitating or spinning the belt is broken. ; ordrng 1 134511600 (v-belt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Willoughby Hills, OH 44094
Joe O
Job Details: 10/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc: no light, no water, door alarm continuously going off, and water flowing from dispenserFound all door switches functioning. Found deli board is intermittently allowing selections. Found when deli board is disconnected door switches function. Found po
Near Cleveland Heights, OH 44121
Jason N
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Cc unit starting to not cool againFound ice ball on evap cap tube. Checked all connections on back on unit and on evap. with uv light. Did not find any dye showing. Hookup gauges, low side in a 12 in vac. High side reading 80 psi. Called wp techline, Joe
Near Mantua Township, OH 44255
Brian M
Job Details: 10/17/2019
WASHER GE GTWS8350H1WS Cc to start button does not work And rust getting into detergent Found start button spring clip broken and top rusting around the detergent cup and bleach cup Needs front control housing and lid Customer will not be back until end of month ; ordrng 1 WH42
Near Lakewood, OH 44107
Corina B
Job Details: 10/17/2019
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A CC that there is ice buildup in the freezer. Found the drain tube clogged with ice. Steamed out drain tube. Optest ok
Near South Euclid, OH 44121
Jason N
Job Details: 10/17/2019
RANGE FRIGIDAIRE FGGF3054MFB "Cc unit reading 11 on display and can’t choose bakeCustomer stated it started working a few days ago, but she says her burners acting up. Ran bake test several times and with timers, all functions normal. Could not duplicate issue with oven, Confirmed RF
Near Berea, OH 44017
David R
Job Details: 10/17/2019
LAUNDRY CENTER WHIRLPOOL WTW6600SW2 "Cc of SD error code. Found F51 error code. Basket is binded up. Took off basket. Found at least 10-12 articles of clothes underneath around bearings. Removed. Ran test mode, good. Op test ok ."
Near Elyria, OH 44035
Gabriel P
Job Details: 10/17/2019
BUILT IN OVEN WHIRLPOOL WOS51EC7AS01 "Found fuse open replace from truck stock,also let customer no that if fuse blow again he will need new blower,advise him to purchase both but hes going to try fuse first,opt test ok ; used 1 WPW10545255 (FUSE-THRML 22.86) from stock"
Near North Ridgeville, OH 44039
David R
Job Details: 10/17/2019
OTR MICROWAVE KITCHENAID KMHS120ESS8 Replaced parts. Tested. Heated. Op test ok
Near Eastlake, OH 44095
Jeff M
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW5000DW0 Customer was washing rugs. I ran a test cycle unit tested good explained the proper loading procedure to the customer unit tested good
Near Mantua, OH 44255
Brian M
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF989SDAW00 Installed evap fan and harness Checked evap for good frost pattern OP TEST OK
Near South Euclid, OH 44121
Jason N
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL GU3600XTVB3 "Cc unit not cleaning well and sometimes water remainsRan wash cycle and then cancel drain. Wash pump pressure very low, will need wash pump. Drain out is very slow, drain pump working hard, found drain hose almost fully blocked with food sludge. Ordering
Near Mentor, OH 44060
Joe O
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Cc: frosting in freezer, deli drawers difficult to open and closefrost cleared itself in freezer prior to arrival. Checked door gaskets. All gaskets sealing. Advised customer something could have gotten stuck in gasket allowing air to flow in. Deli drawe
Near Euclid, OH 44117
Jeff M
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL ABB2224WEB3 The switch has failed there’s no spring in the switch anymore needs replaced; ordrng 1 W11396033 (SWITCH)
Near Mentor, OH 44060
Joe O
Job Details: 10/17/2019
DISHWASHER MAYTAG MDB7749SAM1 Installed rollers and sump assembly. Ran test cycle. Op test ok
Near Westlake, OH 44145
Corina B
Job Details: 10/17/2019
WASHER KENMORE 110.258424 "CC that the unit will not spin. Found the agitate dogs are worn. Removed panel found oil leaking from the gear case. Will need a gear case, brake, clutch and dogs."
Near Bratenahl, OH 44108
Jeff M
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KSSS42MDX05 "The drain pan is cracked. Est only..; ordrng 1 WP2001264 (pan-drip), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Elyria, OH 44035
Gabriel P
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDTM354DSS0 Replace parts ran diagnostic opt test ok
Near Reminderville, OH 44202
Dan H
Job Details: 10/17/2019
WASHER MAYTAG MHW6630HW0 "Customer complaint that unit is not draining, ran diagnostics found f8e1(valve failure) and f0e1(phantom code), started quick wash cycle, unit filled and agitated, drained and spun, unable to duplicate the problem , unit is operating as designed, advi
Near North Ridgeville, OH 44035
Gabriel P
Job Details: 10/17/2019
WASHER GE GTW485ASJWS "Washer has lots of wax buildup around basket,customer never ran clean washer with affresh pill he did not know about it advise him to run that once a month or try clear vinegar,opt test ok"
Near North Olmsted, OH 44070
David R
Job Details: 10/17/2019
RANGE WHIRLPOOL WFG525S0HZ1 "Replaced parts. Let heat up at 350, found loose wire to ignitor, corrected. Op test ok."
Near Aurora, OH 44202
Dan H
Job Details: 10/17/2019
RANGE WHIRLPOOL MER5755QAB "Removed door, disassembled, customer cleaned, reassembled, Op test good"
Near Westlake, OH 44145
Gabriel P
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replace all control and took core back with me opt test ok
Near Aurora, OH 44202
Dan H
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint of loud popping and whirling noises, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed"
Near North Olmsted, OH 44070
David R
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced part, Tested, op test ok"
Near Amherst, OH 44001
David R
Job Details: 10/17/2019
COOKTOP ELE WHIRLPOOL WFE770H0FZ2 Cc of front left element not working correctly. Wrong par sent out. Tested and switch will work if you hold it in place but when you let go will sop working. Ordering switch.*** make last call of day. Won’t be home till 4. CWOW; ordrng 1 W10437097 (switch
Near Parma, OH 44134
Dan H
Job Details: 10/17/2019
OTR MICROWAVE MAYTAG MMV6190FZ1 "Installed new transformer and magnetron , op test good"
Near Beachwood, OH 44122
Dan H
Job Details: 10/17/2019
WALL OVEN JENN-AIR JJW9630DDS "Customer complaint that upper oven door fell off, found hinges sprung, unit needs new door hinges and one receiver, lower oven is also not working, bake and broil buttons just beep when pressed, unit also needs new control, customer does not want repa
Near Avon Lake, OH 44012
Corina B
Job Details: 10/17/2019
ELEC SLIDE-IN WHIRLPOOL GY397LXUB03 Replaced the main control. Heater oven to 350*. Optest ok.
Near Rocky River, OH 44116
Corina B
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "CC that there was a smoke smell when water was installed. Pulled unit out. Checked the water connection to the unit working as designed. No burnt wires. Filled several cups of water, no electrical smell. Optest ok."
Near Olmsted Falls, OH 44138
Corina B
Job Details: 10/17/2019
DRYER WHIRLPOOL WED4815EW1 "CC that the unit does not heat. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the voltage at thermal block, good. Found the thermal cutoff is open. Replaced the thermal cutoff from t/s. Optest ok. ; u
Near North Ridgeville, OH 44039
David R
Job Details: 10/17/2019
DISHWASHER KITCHENAID KDFE104DSS2 Cc of dispenser. Gasket was hanging off. Corrected gasket. Tested. Op test ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Shaker Heights, OH 44120
Jeff M
Job Details: 10/17/2019
WASHER MAYTAG MVWB725BW0 "The unit lid lock failed needs replaced ; ordrng 1 WPW10619844 (latch), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Garrettsville, OH 44231
Brian M
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW8740DW0 "Cc unit still getting f9e1 code Ran diagnostics found error for long drain Ran auto test unit completed with no issues ran auto test Followed tech sheet, found everything to be normal and correct Advised customer on the possibility of a main control acti
Near Concord Township, OH 44077
Jason N
Job Details: 10/17/2019
DRYER KENMORE 110.975117 "Cc unit turns on but does not startConfirmed unit will not startRan diagnostics, found code f01 for main control fault.Unplugged unit for 5 min, plugged back in, fault still present, unit needs main control. Customer not repairing at this time, estimate
Near Concord Township, OH 44077
Jeff M
Job Details: 10/17/2019
WASHER MAYTAG MVWB835DW1 The unit has a F682 code use interface cannot hear ACU. Customer attempted to fix on his own he got a Ui. When you hooked it up it said Miss matched controls. I looked up the correct part. It appears they pack to the wrong part in the correct box. Custome
Near Lorain, OH 44052
Gabriel P
Job Details: 10/17/2019
WASHER MAYTAG MVWB835DW1 Found error code f6e2 and f6e3 both control lost communication will need control boards gave and estimate customer will call whirlpool to see if they would cover parts
Near Strongsville, OH 44149
David R
Job Details: 10/17/2019
DISHWASHER/B-IN KITCHENAID KUDC10FXSS5 "Cc of beeping noise when pressing start, like it doesn’t sense door is closed. Unplugged, plugged back in. Tested. No error codes. Ran service mode. All components working good, fill valve, motor, drain, dispenser all test ok. Seal is good and not pickin
Near Bay Village, OH 44140
Corina B
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 CC that the unit does not start. Checked the control 0 volts going to the pump and motor. Will need a new control. ; ordrng 1 W11305296 (cntrl-elec)
Near Garfield Heights, OH 44125
Dan H
Job Details: 10/17/2019
DRYER WHIRLPOOL WGD49STBW2 "Customer complaint of gas smell, found customers supply line leaking, customer needs to replace supply line, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and t
Near Garfield Heights, OH 44125
Dan H
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW8600YW0 "Installed new stator, op test good"
Near Cleveland, OH 44118
Dan H
Job Details: 10/17/2019
RANGE GE JB968S0H3SS "Installed new hinges, op test good"
Near Grafton, OH 44044
David R
Job Details: 10/17/2019
WASHER WHIRLPOOL WTW4855HW1 "Cc leaking from front corners by legs, only on bulky cycle. No error codes, ran test cycle, ok. Ran bulky sheets cycle and observed. Went all the way to final spin no leaks. Looked at tub ring, no cracks, looked underneath unit, no water marks. Op test o
Near Amherst, OH 44001
Gabriel P
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL ET8GHMXLT0 "Found fridge drain pan clogged steam out and clear ice,opt test ok"
Near Jefferson, OH 44047
Brian M
Job Details: 10/17/2019
WASHER CROSLEY CFW4500KW0 Cc unit not spinning Found stored error of f23 according to tech sheet says relay to drain is open and to replace the acu. Found voltage going to drain put drain motor not running Also found no voltage going to motor control board. Needs acu and drain pum
Near North Madison, OH 44057
Jason N
Job Details: 10/17/2019
RANGE KENMORE 790.712087 "Cc unit oven broil bake no workingCustomer stated she can’t even select bake on the controlsConfirmed bake button not working, was able to get it to work a few times when pushed in specific spot, but unit will need clock/control board. Tested bake, ignit
Near Strongsville, OH 44149
David R
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL KFIS25XVMS9 "Cc no cool and dispenser board not working, screen is only blue and blank. Everything is hooked up, compressor not running. Research to be done for part, door UI.13053103SP dispenser control not available W10310691W10180050Will also need main board.; sav
Near Eaton Township, OH 44028
Corina B
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW5620HW0 "CC that the unit is leaking from the dispenser. Started a normal cycle, found it leaking when it’s in a rinse cycle. Will need a new dispenser and housing. Called t/l Kurt will need a new dispenser housing. ; ordrng 1 W11318755 (drawer)"
Near Strongsville, OH 44136
David R
Job Details: 10/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc no cool. Found Evap frosted over. Ran test mode, heater circuit is working. Ordering control, harness, fan; ordrng 1 2315549 (motor evaporator) and 1 W10911770 (harns-wire) and 1 W11133692 (cntrl-elec)"
Near Madison, OH 44057
Jeff M
Job Details: 10/17/2019
DISHWASHER MAYTAG MDB4949SDE3 Installed new part unit op test failed. the unit is doing the same thing as before. I tested power at the motor as it’s trying to run. It’s getting 120v. Reorder ; ordrng 1 WPW10591570 (pump&motor)
Near Lorain, OH 44053
Gabriel P
Job Details: 10/17/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Found panel damage it was dent customer saw it they want me to order new ordering new panel ; ordrng 1 W11087375 (panel)
Near Austinburg, OH 44010
Jason N
Job Details: 10/17/2019
WASHER WHIRLPOOL WFW8620HW1 "Cc unit leaking and off balance.Evidence of leak at dispenser drawer. Ran diagnostics auto cycle, confirmed small bit of leakage when water entering dispenser. All other machine functions normal. Customer was concerned it was off balance due to machine l
Near Cleveland, OH 44113
Corey L.
Job Details: 10/16/2019
LAUNDRY CENTER GE GUD27ESSJ1WW "Customer had a lid lock and the control to install, installed parts, op test good"
Near Cleveland, OH 44111
Corey L.
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customer complaint freezer lost cooling again everything melted and later in he night it started back up and has been cooling since, temps were 38ff and 0 frz, cycled cooling off, amp meter read .17-.20 amps with compressor off, up to 9.6 amps trying to
Near Lorain, OH 44055
Gabriel P
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Found no frost pattern on freezer evap compressor was running and condenser fan everything was running but no frost also temp was high will need and evap and dryer also compressor customer will not repair also notice compressor over heating opt test ok
Near Avon Lake, OH 44012
Corey L.
Job Details: 10/16/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint dishwasher not drying well, jet dry was empty and set to 2, advised a drying aid is necessary for this unit and adjust dial on dispenser higher will give a better drying performance, ran test, found stuck key and door not closed quick
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ran diagnostic no error codes heater turn on found no issue ,opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details: 10/16/2019
DISHWASHER KITCHENAID KDTE204ESS0 "Found glass inside pump and water inside dishwasher empty all water and clear glass,opt test ok"
Near Elyria, OH 44035
Gabriel P
Job Details: 10/16/2019
DRYER MAYTAG MEDB765FW0 "Customer only drying 4 or 5 clothes at it time which it may not having contact with moister sensor cause its such a small load advise customer to use time dry for small loads also found latch connector loose correct issue,found no other issue ran 20 minu
Near Elyria, OH 44035
Gabriel P
Job Details: 10/16/2019
WASHER AMANA NTW4516FW2 "Found 123 v coming from outlet also 123 v going in to control but control not responding also led light on control is out replace control from truck stock,opt test ok ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Replace all parts opt test ok
Near Geneva, OH 44041
Arthur V
Job Details: 10/16/2019
WASHER FRIGIDAIRE FAFW3577KW1 Found customer had removed back spring that holds gasket in place off of unit. Reinstalled spring. Tested unit op test good
Near Mentor, OH 44060
Joe O
Job Details: 10/16/2019
STACK W/D WHIRLPOOL WGTLV27HW1 Cc: grinding noiseFound debris stuck in the drain pump. Removed debris. Op test ok
Near Mentor, OH 44060
Joe O
Job Details: 10/16/2019
WASHER MAYTAG MVWB850YW1 "Cc: error code, not spinning out clothesCustomer replaced the rps sensor. Entered diagnostics. Found error code. F51(motor rod sensor failure). Ran auto test. Checked under unit found rotor loose. Found stator and rotor to be worn from loose operation. T
Near Painesville, OH 44077
Jason N
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Installed new freezer door, ran ice maker harvest tests and ice maker fill test. Op test good."
Near Eastlake, OH 44095
Arthur V
Job Details: 10/16/2019
DRYER WHIRLPOOL LER4600PQ0 Customer complaint that unit shut down after about 30 min right in the middle of the cycle. This happened twice. Testing unit temp and motor check good. Since unit eventually restarted (no open thermal fuse ir safety stat) customer did not try to restart
Near Kirtland, OH 44094
Jason N
Job Details: 10/16/2019
REFRIGERATOR MAYTAG MTB2156DEB "Cc unit not coolingCustomer stated her son said stuff in ff didn’t seem cold enough, and her thermometer read 50 degrees. Asked customer if freezer seemed warm as well, she said it was mostly in ff. They threw everything out in ff and freezer. Read temps
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found damper making loud noise,ordering damper ; ordrng 1 W11164593 (diffuser)"
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/16/2019
REFRIGERATOR GE PSH25MSTASV "Cc unit leakingFound unit leaked from ice maker fill tube line behind unit. Fill tube came apart due to fill tube and funnel frozen up. Removed ice maker, cleared fill tube and funnel. Reattached fill water line to fill tube, silicone around fill line en
Near Orange, OH 44022
Jason N
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KBFO42FTX00 Installed water inlet valve and ice maker. Steamed drain clear and cleared freezer of ice build up. Op test good.
Near Avon, OH 44011
Gabriel P
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Found both freezer and fresh food section at 75 degrees also found evap on fresh food section not coated black also found no frost on either evaporators Everything was dry compressor was running and over heating tap system show 0 no refrigerant ordering e
Near Wickliffe, OH 44092
Joe O
Job Details: 10/16/2019
WASHER WHIRLPOOL WFC7500VW2 Cc: will not pump water inCustomer states she can unplug unit for a while and it will work for a couple loads then stop again. Ran diagnostics all units seem to be functioning as designed. Spoke to BJ ran diagnostics could not duplicate issue. Op test ok
Near Bedford, OH 44146
Jason N
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Cc unit freezing cans, bottles on top shelf, and one blew up.Ran diagnostics test 3, damper working correctly. Customer has bottles and cans set on top shelf directly in front of damper vent. Advised her to refrain from setting liquids or product directl
Near Wickliffe, OH 44092
Joe O
Job Details: 10/16/2019
DISHWASHER WHIRLPOOL WDF560SAFT2 Installed latch. Ran test cycle. Op test ok
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 10/16/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Customer complaint dishwasher not washing or dissolving detergent, confirmed wash motor not running, wash motor failed, replaced with part sent, op test good"