Service History 268 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS05

Near Chagrin Falls, OH 44023

Jason N

Job Details: 10/20/2021

"Cc unit door needs replaced due to damage. Installed RH ff door using customer supplied part. Customer also states the unit is noisy. Ran manual functionality tests, fans, damper and compressor sounds are normal for the unit. Unit is working as designed. Customer satisfied with appearance. Op test good."

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Mentor, OH 44060

Dan H

Job Details: 10/20/2021

"Customer complaint that unit is not starting, started normal wash cycle, start button started flashing and beeping, ran diagnostics unable to run any tests unit thinks door is open, unit needs new door latch, customer does not want repair at this time; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Westlake, OH 44145

Gabriel P

Job Details: 10/20/2021

Replace ice chute motor

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Sheffield Lake, OH 44054

Angel

Job Details: 10/20/2021

Cc that unit is not agitating. Confirmed shifter is out of place will need to replace shifter with the old style. Used shifter from truck stock installed ran calibration and auto test passed unit working as designed. Recommended customer that a full load is 6 to 8 regular bath towels and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/20/2021

Cc of noise found noise coming from diffuser motor Grinding squeaking noise coming from diffuser Needs diffuser ; ordrng 1 WPW10479155 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland Heights, OH 44118

Corina B

Job Details: 10/20/2021

The one hinge was not received. Office to re order; ordrng 1 W11551369 (Hinge)

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Cleveland, OH 44105

Manny

Job Details: 10/20/2021

"Cc unit not drying, Che for incoming power and missing L2 customer has a fuse box and the fuse is open. House is a duplex and theres another 240V outlet, tested the unit on the outlet and good heat and good operation, customer will need to replace the fuse for proper drying, advise customer to replace fuses and if she still experiencing issues with the unit to give us a call and we can take another look. As of now unit is working as designed."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Mentor, OH 44060

Joe O

Job Details: 10/20/2021

Cc: frostingFound gasket not seated properly. Re seated gasket. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ1

Near Strongsville, OH 44149

Marie V

Job Details: 10/20/2021

Cc that the display is distorted . Confirmed replace control and panel. Tested unit with a cup with water to make sure is working good. Op test okNo core for ret

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 10/18/2021

Installed door and console and handle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331FDDW00

Near Lorain, OH 44052

Angel

Job Details: 10/18/2021

Replaced switch and led light in ff section tested operating no good lights are still dimmed from what customer explains. Looked in freezer and found that the freezer light is out causing the ff section ones to go dim. Will need to order freezer led. Ordering part.; ordrng 2 WPW10515057 (Led light)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Beachwood, OH 44122

David R

Job Details: 10/18/2021

Replaced both FZ fan and FZ gasket. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 10/18/2021

Found ice buildup on evap also force defrost for-heater pass harness good but thermistor was out of range replace from t/s opt test ok ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

MAYTAG DISHWASHER

Model MDBH979AWB3

Near Fairview Park, OH 44126

Gabriel P

Job Details: 10/18/2021

"Replace control ,fuse,user interface and control opt test ok"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Lyndhurst, OH 44124

Corina B

Job Details: 10/18/2021

"CC that the unit does not start. Confirmed. F4E4 L2 Line Voltage Error f2e1 stuck key. Checked the fuses, found the thermal fuse open. Replaced the fuse from t/s. Found the lint screen blocked from fabric softener build up. Advised cust to clean the lint screen with water. Opt test ok ; used 1 3392519 () from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5SHAXLQ02

Near Avon Lake, OH 44012

Angel

Job Details: 10/18/2021

"Cc that unit is not dispensing ice. Confirmed you press paddle and the motor is not running. Removed motor tested motor and when pressing the paddle it is receiving 120vac but not running will need the ice dispenser motor. Gave estimate to customer she said she would think about it and she decides to fix unit she would call us back. Opt test ok.; ordrng 1 W11170227 (Motor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

GE OTR MICROWAVE

Model JVM1660BB004

Near Solon, OH 44139

Manny

Job Details: 10/18/2021

"Cc unit not heating has power. Verify unit is not heating by placing Glass with water for 1 min, not heat, found burned out terminal at magnetron and open magnetron thermostat. Customer will not proceed with the repair.; ordrng 1 WB49X10226 (Magnetron) and 1 WB27X10166 (Magnetron thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ACD2234HRB

Near Chardon, OH 44024

Joe O

Job Details: 10/18/2021

"Cc: not coolingFound temps in both compartments at 68 degrees. Found no frost pattern, compressor pulling .7 amps. Compressor chattering. Needs compressor and drierCustomer does not want to repair at this time ; ordrng 1 W10309990 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC1

Near Willoughby Hills, OH 44092

Joe O

Job Details: 10/18/2021

"Cc: off balance, walkingSuspension checked good. Found no stored error codes. Ran test cycle. Unit very well balanced. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/18/2021

Installed wash motor assembly. Ran diagnostics cycle. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Aurora, OH 44202

Brian M

Job Details: 10/18/2021

"Cc unit will not power on F6e2 f6e3 miscommunication error Needs UI and control ; ordrng 1 W10914560 (console) and 1 W10812424 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Avon Lake, OH 44012

Angel

Job Details: 10/18/2021

Cc that door was hard to open. Confirmed door rails had some frost. Cleaned of rails and removed seal to look at reinstalled seal and steam out so it can expand more added some Vaseline as well. Unit us sealing properly and no gaps anywhere. Explained to customer how to open and close these types off doors because of the wheels on the rail can jump a teeth or two if opened from the side instead of the middle of door. Unit working as designed. Opt test ok.

We serviced a

MAYTAG DRYER

Model MDE6800AYW

Near Seven Hills, OH 44131

David R

Job Details: 10/18/2021

"Cc unit buttons will not allow to start or stop, will have to unplug unit. Checked door switch, good. Opened up panel and saw ribbon cable starting to turn colors. Did nationwide search for part 33002896, discontinued. Customer paid SVC ."

We serviced a

MAYTAG WASHER

Model LAT9457AAM

Near Brecksville, OH 44141

David R

Job Details: 10/18/2021

"Cc unit vibration or shaking around. Took off front panel, found damper pads worn and torn away. Could see traces of grease from transmission. Tested spin out, loud noise, squeaking. Seals wearing down causing leak. Gave estimate, customer paid SVC only, do not order parts. ; ordrng 1 6-2097750 (Transmission) and 1 203956 (Pads) and 1 12112425 (Belt kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIRE RANGE

Model JES9900BAB

Near Thompson, OH 44086

Dan H

Job Details: 10/18/2021

"Installed new infinite switch, op test no good , still no power coming out of switch, element has continuity, reordering infinite switch ; ordrng 1 WPW10185286 (Switch)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44109

Marie V

Job Details: 10/18/2021

"Took POP.Cc that the unit is not spinning. Found unit blinking at spin. Ran diag found error code F8E1 long fill no fill. Found drain hose on the floor. Advice cust that drain hose has to be installed at least 39 inches from bottom on unit to avoid siphoning on unit. Tilted unit to confirm is good. Found lots of oil from gearcase. Unit will need new gearcase, cam, hub, capacitor and belt.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 10/18/2021

"Cc u it not draining. Confirmed that unit is not draining, put in diagnostics and found error code f9e1 for draining fault test for power from control to drain pump 123V present set unit to drain, pump is working. Found garbage disposal drain tube still have the cap in place preventing the water from draining, removed disposal cap, unit is draining, ran diagnostics cycle not error codes at the end, opt test ok."

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Willoughby, OH 44094

Joe O

Job Details: 10/18/2021

"Cc: noise in spin cycle, very shaky during spinRan test cycle. Unit seems very well balanced. No abnormal sounds. Op test okCustomer showed pop"

We serviced a

WHIRLPOOL WASHER

Model LAT2500AAE

Near Aurora, OH 44202

Brian M

Job Details: 10/18/2021

Cc unit made screech noise and would not spin Found unit to be locked up put unit into spin And pulled on drum unit unlocked and spun Rain 2 spin cycles Advised to watch but will need brake drum clutch assembly.. but unit requires special tool that is not available

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Brecksville, OH 44141

David R

Job Details: 10/18/2021

"Cc unit FZ section not cooling, loud noise. Found ice building up on evap, fan hitting ice, causing cooling to not properly work. Heater is good. Control sending power correctly. Ordering harness with fan, includes thermistor and defrost thermostat ** 2 job count to steam all ice off. ; ordrng 1 W11249952 (FZ evap harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JGBS20BEW2WH

Near Rome, OH 44085

Dan H

Job Details: 10/18/2021

"Customer complaint that cooktop burners are too low after regulator was replaced,found unit set to natural gas at regulator, switched to LP, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602EPA01

Near Willoughby, OH 44094

Joe O

Job Details: 10/18/2021

"Cc: frost build up in freezerFound gasket not sealing on freezer door. Magnet in gasket dropped. Needs freezer gasketCustomer does not want to repair at this time ; ordrng 1 W10800804 (gasket-fip), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTWN4250D0WS

Near Aurora, OH 44202

Brian M

Job Details: 10/18/2021

"Cc unit has loud noise and clothes getting stuck under agitator Found bearings to be loud and wash plate warped Needs shaft, bearing and agitator ; ordrng 1 WH2X1198 (washer tub bearing) and 1 WH38X10019 (washing machine shaf) and 1 WH43X10034 (agitator asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1821TFA

Near Ashtabula, OH 44004

Dan H

Job Details: 10/18/2021

"Installed new track and drawer, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Joe O

Job Details: 10/18/2021

"Cc: error codes, not finishing cycleFound error codes f9e1(not draining). Found standing water in unit. Canceled cycle. Drain pump running. Found customer recently had garbage disposal installed and they did not knock out punch. Knocked out punch. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44120

Jason N

Job Details: 10/18/2021

"Did not install parts at this time. All product in freezer is frozen. Temped freezer, most product in freezer reading 0 to -5 degrees. Ff section reading average of 35 degrees. Customer has both temp settings to max. Reduced temps to recommend in ff section and freezer sections. Advised customer to monitor."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS01

Near Solon, OH 44139

Brian M

Job Details: 10/18/2021

Installed fan OP Test Ok Customer complaint of noise like ticking noise and a chirp noise Found noise coming diffuser normal noise for diffuser and chirp coming from control unit Advised on control replacement ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1821TFA

Near Ashtabula, OH 44004

Dan H

Job Details: 10/18/2021

"Installed new track and drawer, op test good"

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Eastlake, OH 44095

Jason N

Job Details: 10/18/2021

"Cc unit door not reading closed.Customer stated he does not have any warranty information from WP or Lowes. Unit does not have a m/s tag. The door switch lever is broken, stated I can replace but he will owe. Replaced door switch using truck stock part. Ran dryer op test, good tumble and heat. Op test good. ; used 1 WPW10569603 (DOOR SWTCH) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/18/2021

Cc filter will not pop out Replaced filter

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Ashtabula, OH 44004

Dan H

Job Details: 10/18/2021

"Installed new drain pump, op test good"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mentor, OH 44060

Joe O

Job Details: 10/18/2021

Installed motor. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Cleveland, OH 44102

Gabriel P

Job Details: 10/18/2021

Ran diagnostic on unit did not found any issue check valve check filter good took fittings off found a cap preventing pressure to get to unit correct issue opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHS2386LF1

Near Bay Village, OH 44140

Angel

Job Details: 10/18/2021

Cc that unit was leaking in front of freezer door. Verified lines and were good. Verified in freezer and found bottom of freezer frozen with ice found that the drain tube was clogged removed drain tube from back and was dirty cleaned out and reinstalled steamed out drain in freezer tested and draining as should. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Fairview Park, OH 44126

Marie V

Job Details: 10/18/2021

"Cc that the unit is making a clicking noise throughout the cycle. Ran auto test unit is not agitating. Ran diag found error code f7e6 motor fault. Found shifter off place. Replaced shifter, ran calibration and auto test. Op test ok"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Cleveland, OH 44113

Gabriel P

Job Details: 10/18/2021

"Turn unit on there was heat check air flow coming out in the outside no air flow explain customer there is a restriction they will need a specialist vent cleaner,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBBL03

Near Cleveland Heights, OH 44118

Manny

Job Details: 10/18/2021

"Cc unit is not cooling in ff, verify unit is at 65 degrees in ff, found evaporator covered in ice, steamed evap (45mins), tested thermistors evap thermistor is open and cavity thermistor is out of range, ordering evap harness since it comes with both thermistors.; ordrng 1 WPW10277799 (Evap harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM

Near Brooklyn, OH 44144

Angel

Job Details: 10/18/2021

Replaced ice maker cycled ice maker and filled with water working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Rocky River, OH 44116

Marie V

Job Details: 10/18/2021

"Cc that when the unit fills with water it seems like is not rotating properly, clothes do not move and it smell like burning. Ran diag found error code F7E6 motor fault. Found shifter off place. Replaced shifter, verify for burned wires or rubbing, op test good. Ran calibration and auto test, pass. Took panel off and inspected all wires ,connector. Everything looks good. Advice cust to could have been defective shifter that gave the smell. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model MGR7775WS1

Near Cleveland, OH 44111

Gabriel P

Job Details: 10/18/2021

"Found valve tip crack giving estimate ordering also per bj no more shipping ; ordrng 1 WP9757218 (Valve), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Mayfield Heights, OH 44124

Corina B

Job Details: 10/18/2021

"CC that the lights do not work, had a different company out and replaced the control led. Confirmed. Will need the freezer led light. The bracket that holds the light in place, the tabs are broken. Siliconed the holder in place. Will need a new led light. ; ordrng 1 WPW10515057 (Led light), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mayfield Heights, OH 44124

Corina B

Job Details: 10/18/2021

CC that the unit does not fill and does not start. Ran diag F0e3 overload F8e1 Long Fill. Checked the hot and cold valve. Found the cold not coming in. Replaced the valve from t/s. Ran a calibration. Started a cycle. Opt test ok ; used 1 W11165546 (VALVE) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Willowick, OH 44095

Corina B

Job Details: 10/18/2021

"Replaced the vent, tube and cover. Started a cycle. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near North Royalton, OH 44133

David R

Job Details: 10/18/2021

"Cc unit leaking, customer showed me where unit was dented at in back, had sitting in box for 2-3 months before taking out and found damage. Will need a new tub assembly.** 3 job count** double labor ** schedule 2 techs, GP or HV. First time doing the new style dishwasher ; ordrng 1 W11409866 (Tub assembly)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44106

Manny

Job Details: 10/18/2021

"Cc unit not working correctly, found codes F0E5 for off balance load, and f8e1 for long fill not fill, unit was unleveled and drain hose was on cinder blocks on the floor, leveled unit and recommended customer to keep drain hose elevated, unit working as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ09

Near North Olmsted, OH 44070

Marie V

Job Details: 10/18/2021

"Replaced right hand side door, and explain cust how to replace filter. Op test ok"

We serviced a

GE RANGE

Model JGB645SEK1SS

Near Avon, OH 44011

Angel

Job Details: 10/18/2021

Cc that knob on unit is loose. Confirmed found the valve was loose. Opened up front panel and found that the screws were loose retightened screws reinstalled all parts tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Strongsville, OH 44149

David R

Job Details: 10/18/2021

"Cc freezer loosing temp, customer found FZ Evap covered with ice, he unplugged unit and thawed ice off, said that was 3 weeks ago and now its loosing temp again. Tested temp and found 10* in FZ and 40* in FF. Unit is still making ice. Tried to go into diagnostics and some of the ui display is dimming and cant see all numbers, tested fans and FZ fan running slow, ice building back up. Also found lights in FZ and top fridge not working and one in the deli drawer.**2 job count to steam ice off FZ evap** requesting double labor ; ordrng 1 W11032800 (Evap fan with harness) and 1 W10848301 (Ui control) and 3 W10695459 (Led module)s and 1 W11239944 (Led harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Westlake, OH 44145

Marie V

Job Details: 10/18/2021

C c that the u it is freezing food on fresh food section. Took temps 33*on fresh food section and -3 on freezer. Check thermistor on fresh food section 4.9kohms at 44*. Unit will need new thermistor and control. ; ordrng 1 WP12791416 (Thermistor) and 1 WPW10317076 (Control)

We serviced a

WHIRLPOOL RANGE

Model AGR5330BAS3

Near Cleveland, OH 44103

Manny

Job Details: 10/18/2021

Replaced outer glass door opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Columbia Station, OH 44028

David R

Job Details: 10/18/2021

"Cc unit is shaking a lot while spinning. Checked and no error codes. Ran a diagnostics, all components are working. Ran and drain and spin cycle with towels inside. Did not move out of place. Unit is functioning properly. Also advised anti vibration pads to help out. Unit is leveled already. Op test ok."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Westlake, OH 44145

Gabriel P

Job Details: 10/18/2021

"Replace both blowers,but when putting back together had lots of problems getting unit to flush I should tooking a picture of how it was before taking unit out explain customer that I tape electrical hose to the top of unit and still not being flush they going to have to call builder to look at that"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Timberlake, OH 44095

Corina B

Job Details: 10/18/2021

"CC that the unit will not fill with water would not work right. Ran diag F0e3 overload. Checked the hot and cold, correct. Checked the agitate and spin, good. Ran a calibration. Started a cycle. Working as designed. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Lorain, OH 44053

Angel

Job Details: 10/18/2021

Cc that unit was mot agitating. Confirmed shifter was out of place had new style shifter replaced with old style tested and unit is spinning and agitating as designed. Ran a calibration and auto test passed. Recommended only 6 to 8 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.

We serviced a

AMANA RANGE

Model ACF4255AW

Near Lorain, OH 44053

Angel

Job Details: 10/18/2021

Cc that unit will not lock when going into self clean confirmed has a F9-1 error code for latch latch has jammed gears tries to lock but just keeps skipping. Will need latch looked up part and it is discontinued customer said they will see what they will do. Opt test ok.

We serviced a

GE REFRIGERATOR

Model TFX27PFXFBB

Near Eastlake, OH 44095

Corina B

Job Details: 10/18/2021

CC that the unit is not cooling. Confirmed Fz 44* ff 60*. Checked the evaporator good frost pattern. Fans are running. Will need a thermostat. part in nla; ordrng 1 WR09X0569 (Thermostat)

We serviced a

WHIRLPOOL RANGE

Model CVE3400W

Near Westlake, OH 44145

Marie V

Job Details: 10/18/2021

"Cc that they were boiling water and some water fell down to a switch and it shorted out the switch. Took cook top off and found wires shorted and switch, unit need new switch and harness wire. Harness wire is not longer available.Called safety; ordrng 1 W11088181 (Switch) and 1 71002254 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Madison, OH 44057

Joe O

Job Details: 10/18/2021

Installed slides. Op test ok

We serviced a

KENMORE REFRIGERATOR

Model 106.59297991

Near Eastlake, OH 44095

Jason N

Job Details: 10/18/2021

"Installed ice door kit. Customer stated the ice container is broke again due to the ice melting together. Confirmed. Reordering ice container, still under warranty. Ran manual ice maker harvest test, found ice maker mold leaking due to crack, unit needs ice maker. Replaced using truck stock. Ice maker test good, no leaks. Customer can install ice container, no return visit needed. ; ordrng 1 WPW10312301 (Ice container), used 1 4317943 (ICEMAKER) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Grafton, OH 44044

David R

Job Details: 10/18/2021

"Took pics, customer did not fix drain height issue. Customer unit will not stop draining. Customer keeps on tap cold, no hot water. Found unit in drain lock out, held cancel button to cancel lock out. Ran diagnostics, no fill long fill error code. Error code is related to drain hose not being at correct height. Ran diagnostics test, all components working. Found quarter stuck in between agitator, could be causing noise. Let customer know drain lock out and problems could directly be related to drain hose not being at height its suppose to. Calling techline to document. Andrew, stated needs a stand alone pipe with air gap, at least 39in off floor.

We serviced a

GE REFRIGERATOR

Model GSE22ETHCBB

Near Geneva, OH 44041

Dan H

Job Details: 10/18/2021

"Customer complaint that panel is not working, found panel dim and not showing actual temperature reading, unit needs new user interface , customer does not want repair ; ordrng 1 WR55X23236 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KUDR24SEBL2

Near Eastlake, OH 44095

Corina B

Job Details: 10/18/2021

"CC that the unit will fill with water and nothing else. Confirmed. Checked the door switch, good. Checked the fuse, good. Ohmed the motor, good on all windings. Will need a control. Part is nla; ordrng 1 9743448 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Mantua, OH 44255

Brian M

Job Details: 10/18/2021

Cc unit not making ice Customer had ice turned off Turned icemaker on ran icemaker motor test and error check no issue found ran test on fill OP Test Ok Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Cleveland, OH 44104

Manny

Job Details: 10/18/2021

"Replaced ice maker and heater . Advise customer to allow at last 4 hours for unit to start making ice, and 24hrs for a full bin. Customer asked if I could help her remove some shelves so she can clean them. Opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEW1

Near Lorain, OH 44053

Angel

Job Details: 10/18/2021

"Cc that unit is jot making ice. Confirmed gears on the ice maker wheel are stripped does not grab properly to cycle the ice maker they will need an ice maker. Gave customer estimate and they said they will think about it. Do not order part just an estimate.; ordrng 1 WPW10190981 (Ice maker), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Olmsted, OH 44070

David R

Job Details: 10/18/2021

Replaced actuator. Ran calibration and diagnostics. Good. All components working. Op test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS00

Near Strongsville, OH 44136

Gabriel P

Job Details: 10/18/2021

Level door had to use a washer from t/s opt test ok ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

GE MICROWAVE

Model JNM1951DR1BB

Near Willoughby, OH 44094

Corina B

Job Details: 10/18/2021

"CC that the fan turns one when opening the door. Confirmed. Checked the door switches, found the one switch, closed. Replaced the switch from surplus t//s. Opt ng. Will need a main control. ; ordrng 1 WB27X11158 (Control), used 1 SHIPPING (shipping and handling), and 1 W10269458 (Switch) from stock"

We serviced a

GE COOKTOP GAS

Model ZGU375NSD1SS

Near Chardon, OH 44024

Jason N

Job Details: 10/18/2021

"Installed spark module. Ran burner op test on all burners, good spark and steady ignition. Op test good."

We serviced a

MAYTAG STACK W/D

Model MHWE251YG00

Near Madison, OH 44057

Dan H

Job Details: 10/18/2021

"Customer complaint that unit will not spin, ran drain and spin cycle, unit spun at high speed spin, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG FREEZER

Model MZF34X16DW01

Near Huntsburg, OH 44046

Brian M

Job Details: 10/18/2021

"Complaint unit still not cooling properly Unit is now installed in the house Unit is cooling properly but is not going into proper defrost Put in test mode manually turned on defrost , defrost functioning properly in test mode Needs control ; ordrng 1 W11382529 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DWH0

Near Mantua, OH 44255

Brian M

Job Details: 10/18/2021

"Cc unit was stuck in a wash and seemed to over heat and melt a plate Found several errors for diverter and control Ran auto test got error for heater circuit and control, Wash pump not spraying lower arm Needs sump assembly and control ; ordrng 1 WPW10455260 (pump&motor) and 1 W10866116 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Ravenna, OH 44266

Brian M

Job Details: 10/18/2021

Spoke to customer she had an emergency but from the sounds of it it will need a sump assembly Part not in stock Office to schedule ; ordrng 1 W11085683 (pump&motor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21G4BW1

Near Chesterland, OH 44026

Jason N

Job Details: 10/18/2021

"Cc unit leaking water in ff section Poured water down into drain tray in freezer, water dripping out of rear drain trough tube. Steamed drain tube and snaked through, removed clog. Ensured good flow, poured more water down into drain tray, no leaks. Op test good."

We serviced a

MAYTAG WASHER

Model MHW5500FW0

Near Painesville, OH 44077

Joe O

Job Details: 10/18/2021

"Cc: grinding noise, not finishing cycle, intermittently not allowing selectionsFound error codes f8e3(overflow conditions). Found stator and rotor grinding together due to rotor bolt snapped off. Found unit intermittently not allowing selections. Found air trap clear and hose clear. Found unit intermittently shutting off for no reason. Needs control, ui, tub assembly, stator, rotor, and rotor boltWill need approval before ordering. ; ordrng 1 W10901175 (tub-outer) and 1 W10870751 (stator) and 1 WPW10544980 (rotor) and 1 W11253212 (screw) and 1 W10911042 (panel-cntl) and 1 W11201285 (cntrl-elec)"

We serviced a

WHIRLPOOL STACK W/D

Model lse7806acq

Near Sheffield Lake, OH 44054

Marie V

Job Details: 10/18/2021

Replaced timer and found fuse open. Cust had fuse. Replaced tested unit. Op test okDeleted tax.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Geneva, OH 44041

Dan H

Job Details: 10/18/2021

"Installed new control, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Cleveland, OH 44113

Manny

Job Details: 10/18/2021

"Cc unit still freezing, found evaporator thermistor open,; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Rocky River, OH 44116

Marie V

Job Details: 10/18/2021

"Cc that the unit will not start. Confirmed lid lock is flashing, check ohms on lid lock, it failed, need new lid lock. Tried to get unit to diag and lid lock keeps flashing will not let me do anything. ; ordrng 1 WPW10482836 (Lid lock), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBR2258XES4

Near Lakewood, OH 44107

Marie V

Job Details: 10/18/2021

Replaced ice maker. It cycle. Op test ok

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Chesterland, OH 44026

Jason N

Job Details: 10/18/2021

"Cc unit leaking gasCustomer stated since unit install, he has been smelling gas. Checked gas line connections. Strong smell at shut off valve area. Soaped connections around valve. Found gas leak at valve connection, house plumbing. Shut gas off to unit, advised customer to contact plumber to replace valve and connectors."

We serviced a

GE WASHER

Model WBSR3140G5WW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/18/2021

"Installed inlet water valve. Ran fill test then spin/drain. All functions normal, no leaks. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Geneva, OH 44041

Dan H

Job Details: 10/18/2021

"Customer complaint that mullion was hot again and of soft ice cream , mullion temperature at 73 degrees, freezer section temperature at-2 degrees, fresh food section temperature at 41 degrees, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Ravenna, OH 44266

Brian M

Job Details: 10/18/2021

Installed control and screen Ran test cycle OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Joe O

Job Details: 10/18/2021

Installed control. Ran diagnostics test cycle. Op test ok

We serviced a

GE WASHER

Model GTW330ASK3WW

Near Mentor, OH 44060

Joe O

Job Details: 10/18/2021

"Cc: residue on clothesFound fabric softener, detergent and mold built up under tub. Advised customer to run vinegar through unit to help break down. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Lorain, OH 44052

Angel

Job Details: 10/15/2021

Cc that unit is not heating. Verified and unit was turning on and off in about 10 sec would not keep flame lit for long. Called BJ because the coils were good ignitor and explained to him he had me verify the operating thermostat and was good also had me verify the high limit and cutoff we found out that the high limit thermostat was weak will need to order part . Ordering parts.; ordrng 1 W11050897 (Cutoff)

We serviced a

GE REFRIGERATOR

Model GYE22HMKBES

Near Chardon, OH 44024

Brian M

Job Details: 10/15/2021

Cc unit leaking Found drain pan frozen over Cleared drain pan and tube OP Test Ok

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 10/15/2021

"Found error f3e1 water level system error acu not detecting pressure check pressure hose is good check pressure sensor good clear error code ran factory test pass advise customer to monitor if error comes back it will need control gave estimate anyway and they said they rather have a new appliances for the amount to fix,opt test ok ; ordrng 1 W11201286 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.41159212

Near LaGrange, OH 44050

David R

Job Details: 10/15/2021

"Cc FF not cooling. Found FZ evap frosting up, causing poor air circulation, not reaching FF. Bi metal is open, ordering***set as 2 count to defrost all evap. ; ordrng 1 W11225843 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"