Service History 269 - Fred's Appliance

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Seven Hills, OH 44131

Marie V

Job Details: 06/13/2022

Cc that the top oven does not preheat to temperature. Confirmed. Preheated unit to 350* control stops at 250*. Calibrated unit 15* higher and tested once more. Too low. Unit will need new control and oven sensor. ; ordrng 1 W10877013 (Control) and 1 WP7430P044-60 (Top oven sensor)

We serviced a

FRIGIDAIRE RANGE

Model FFEF3015LSP

Near Painesville, OH 44077

Joe O

Job Details: 06/13/2022

Cc: burners smoking when in useFound debris burnt to elements. Advised customer the debris would cause the smoking. Advised customer to let elements burn for a while to burn off excess baked on grease and food. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Willoughby, OH 44094

Corina B

Job Details: 06/13/2022

"Cust showed pop, sent pic. CC that the unit is not making ice. Confirmed. Cycled the maker cycling. Checked the filled cup no water fill tube clear. Water valve is humming, no water. Will need a valve. Office to reschedule appointment ; ordrng 1 W11455388 (Valve)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland, OH 44104

Manny

Job Details: 06/13/2022

"Cc unit No rinsing properly, found drain hose on the floor, elevated drain hose and tied to sink, ran diagnostics and found code F8E1 for long fill no fill, ran test cycle opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Willoughby, OH 44094

Corina B

Job Details: 06/13/2022

"CC that there is a noise on e side of the refrigerator. No noise, now. Customer did hit te side of the refrigerator and it stopped. Checked the ff evap, Found the drain bowing, causing water to collect in the bottom of the ff section. Scode S16360 to cover labor. Will need the drain pan kit. ; ordrng 1 W11457241 (Drain pan)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near LaGrange, OH 44050

David R

Job Details: 06/13/2022

"Cc unit not washing clothes, leaving white residue from detergent. Ran diagnostics on unit, no error codes. Ran diagnostics test, good, all functions are working correctly. Ran a factory calibration as well, good. Ram manual test, water valves are correct, agitate is working correctly, spin is working properly and draining good. Put a load in on quick wash, by passed lid lock to watch as it went through cycles. Cycle is working cooling. Ran through Rinse/Spin as well, good. Advised of making sure to not over load unit and to make sure to loosely drop clothes in, not in big pile otherwise clothes can not become properly clean, also make sure to not put a large amount of detergent as well. Use correct cycle for amount of clothing,and can use deep water wash for more water into unit. Can refer to owners manual if needed. Unit is good. Op Test Ok."

We serviced a

GE REFRIGERATOR

Model GSH25JGDCBB

Near Ravenna, OH 44266

Brian M

Job Details: 06/13/2022

"Cc unit not cooling Found heater open Needs heater ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR COOK TOP

Model JGC8536ADS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/13/2022

"Cc right front burner not igniting Found unit to have bad igniter But to replace it would need to replace 3 out 5 burners due to screws breaking Customer wanted quote including a spark module ; ordrng 5 WP74009336 (igntr-surf)s and 1 WP7527P003-60 (holder-orf) and 2 74009553 (holder-orf)s and 10 WP400021-1 (screw)s and 1 WP8286828 (module-spk), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS1A

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/13/2022

Cc of leak Found drain pan clogged Cleared drain OP Test Ok

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Madison, OH 44057

Dan H

Job Details: 06/13/2022

"Installed new gearcase, pulley, belt, and agitator, op test good"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Parma, OH 44134

Manny

Job Details: 06/13/2022

"Replaced console, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Painesville, OH 44077

Joe O

Job Details: 06/13/2022

Cc: ice jamming in chuteFound cubes jamming in chute when cup pulled away too soon. Advised customer to ensure all ice is out of chute prior to pulling cup away. Op test okCustomer showed pop

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MWNA

Near Geneva, OH 44041

Brian M

Job Details: 06/13/2022

"Cc unit keeps building up with ice on evaporator then leaks Found drain tube not clogged Found evap to be slightly over frosted, unit went into a defrost in testing Suspect a bad bi metal ; ordrng 1 5303918214 (thermostat,defrost), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Olmsted Township, OH 44138

Marie V

Job Details: 06/13/2022

Replaced heater (Special Project S17304 ). Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMT50011KS02

Near LaGrange, OH 44050

David R

Job Details: 06/13/2022

Trim kit was suppose to come with cooling ducts but did not. Ordering cooling ducts.; ordrng 2 W11494295 (Cover ducts)s

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Mentor, OH 44060

Corina B

Job Details: 06/13/2022

CC that the unit does not start and says close door. Confirmed. Found the door switch open. Replaced the door switch. Opt test ok.

We serviced a

ELECTROLUX REFRIGERATOR

Model LFHB2751TF8

Near Lakewood, OH 44107

Angel

Job Details: 06/13/2022

Reclaimed refrigerant replaced compressor and condenser fan put unit into a 29 vacuum and recharged with 4.75oz of R134a. Explained to customer to wait 24hrs for proper cooling. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Mentor, OH 44060

Joe O

Job Details: 06/13/2022

"Cc: not cleaning properly, not dryingF4e3(wash motor not running) f7e1(no heat). Ran diagnostics test cycle. Found sump not running. Found sump is receiving proper power. Needs sump assembly. Replaced sump assembly. Ran test cycle. Op test ok Customer showed pop; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

GE RANGE

Model CGY366P4M1W2

Near Beachwood, OH 44122

Jason N

Job Details: 06/10/2022

"Cc unit oven not working, not heating up past 100Checked ignition parts. Found an ignitor wire had separated. Repaired wire and ran bake test to 300 degrees. Ignitor glowing, good ignition and preheat."

We serviced a

MAYTAG DRYER

Model MEDC200XW3

Near Willoughby Hills, OH 44094

Jason N

Job Details: 06/10/2022

Installed thermostat. Ran dryer test on timed dry high. Good heat and cycle. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Elyria, OH 44035

Gabriel P

Job Details: 06/10/2022

"Replace gearcase agitator and slider,opt test ok"

We serviced a

MAYTAG WASHER

Model n/a

Near Rock Creek, OH 44084

Brian M

Job Details: 06/10/2022

Installed bellow OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM01

Near Ravenna, OH 44266

Brian M

Job Details: 06/10/2022

Installed jazz board and bimetal Advised to watch ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Newbury Township, OH 44065

Joe O

Job Details: 06/10/2022

Installed control. Programmed. Ran normal cycle with hot water. Unit filling with hot water. Op test ok

We serviced a

GE REFRIGERATOR

Model GNE29GMKGES

Near Madison, OH 44057

Dan H

Job Details: 06/10/2022

"Installed new fresh food section evaporator fan, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Conneaut, OH 44030

Dan H

Job Details: 06/10/2022

"Customer complaint that unit is not heating, confirmed, found unit not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

AMANA RANGE

Model ACR2303MFW5

Near Lorain, OH 44052

Angel

Job Details: 06/10/2022

Cc that the oven will not work or the two left elements. Verified in back and terminal block was good and power coming to it. Looked at harness and saw that the harness was burnt out because it was pinched against the back panel. Harness had enough slack to fix issue tested unit and oven and burners started working as should. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Aurora, OH 44202

Brian M

Job Details: 06/10/2022

Cc of noise found noise coming from Found motor bearing loud Needs motor and wheel ; ordrng 1 WP697772 (blower wheel) and 1 W11126010 (motor-drve)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Elyria, OH 44035

Marie V

Job Details: 06/10/2022

Replaced heater, no leaks. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Cleveland, OH 44113

Jason N

Job Details: 06/10/2022

"Cc unit making loud noise during water fillReplaced dual Inlet valve using custom supplied pre Id part. Ran ice maker manual cycle, no abnormal noise heard. Op test good."

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 06/10/2022

Ran spin cycle twice and rinse and spin with few towels it work all cycles cannot duplicate issue is a mystery unit working as design

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near Austinburg, OH 44010

Dan H

Job Details: 06/10/2022

"Customer complaint that unit is not washing dishes and not heating, Ran diagnostics test cycle, found f7e1(no heat) error code, unit completed test cycle, wash motor never started, heater is working, unit needs new control and sump assembly, customer does not want repair ; ordrng 1 W10909702 (Cntrl) and 1 WPW10605057 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model WPRE6100G0WT

Near Maple Heights, OH 44137

Brian M

Job Details: 06/10/2022

Cc unit not spinning Wire popped off motor Put wire back on OP Test Ok

We serviced a

FRIGIDAIRE OTR MICROWAVE

Model FGMV173KBB

Near Austinburg, OH 44010

Dan H

Job Details: 06/10/2022

"Customer complaint that unit just hums and doesnt heat, confirmed, unit needs new magnetron , customer does not want repair ; ordrng 1 5304463439 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS04

Near Chagrin Falls, OH 44022

Joe O

Job Details: 06/10/2022

Cc: inner glass dirtyFound baked on debris on glass. Advised customer on cleaning. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Lorain, OH 44053

Angel

Job Details: 06/10/2022

Replaced heater tested unit for leaks. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon Lake, OH 44012

Angel

Job Details: 06/10/2022

Cc that unit will not drain at the end of the cycle but once it cools down it will drain. Unit will need drain pump replaced. Replaced drain pump from truck stock. Opt test ok.; used 1 W10876537 (PUMP-DRAIN) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Avon Lake, OH 44012

Angel

Job Details: 06/10/2022

"Cc that unit had an F8E4 error code displaying. Confirmed unit had an F8E4 float switch open looked underneath removed drip pan and had some water removed water ran a test cycle and it ran good could not detect any leaks but did notice when i opened the door unit had suds explained to customer that over suds can cause a leaking issue and gave them some of our test packages to try them out, also replaced drain pump because it could be overheating and not draining when it has too and causing the issue as well. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW1

Near Brooklyn, OH 44144

Jason N

Job Details: 06/10/2022

"Installed gearcase, slider and washplate. Ran auto test and calibration. All functions passed, no abnormal noises. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JZ0

Near Middleburg Heights, OH 44130

Corina B

Job Details: 06/10/2022

"Cust showed pop, sent pic. CC that the unit is not holding temperature. Checked the bake element, good. Checked the power, good. Heated oven to 450* waited 10-15 minutes after buzzer. Good temp. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 06/10/2022

"Replace heater element ,opt test ok"

We serviced a

KENMORE WASHER

Model 110.429262

Near Pepper Pike, OH 44124

Joe O

Job Details: 06/10/2022

"Cc: not working after washing rubber back rugs, not drainingFound rubber backing under basket and in basket. Put shop vac on drain hose. Unit draining. Advised customer cannot remove rubber backing from under basket. Advised customer to run unit a few times and clear screen. Op test ok"

We serviced a

MAYTAG STACK W/D

Model LSE7806ACE

Near Cleveland, OH 44103

Joe O

Job Details: 06/10/2022

"Cc: not working, bleach leaking on floorFound hose for bleach came disconnected. Found lid switch tripped. Needs switch; ordrng 1 12001514 (switch assy. w/f), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Avon Lake, OH 44012

Angel

Job Details: 06/10/2022

"Cc that unit is still having the bad smell and theres a lot of moisture building up around mullion and bottom of seals causing it to drip on to the floor the liners are warp on the doors and if i replace the seal it will pull the insulation off as well unit will need drain tube to fix smell issue and the right and left door because one has a warped liner and the other is pulling on the insulation if i try to remove seal, also ordering mullion because its damaged as well. Office to reschedule customer when they get tracking on doors. ; ordrng 1 LW10341284 (Right door) and 1 LW10341416 (Left door) and 1 W10806457 (Mullion) and 1 W11084807 (Drain tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Garfield Heights, OH 44125

Brian M

Job Details: 06/10/2022

Cc handle loose Found set screw Missing Needs handle ; ordrng 1 W11045125 (handle)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Strongsville, OH 44136

Corina B

Job Details: 06/10/2022

Replaced the control and harness. Steamed out the evaporator. Will need an ui. Did not need the pan. Brought core back for return. ; ordrng 1 W11089931 (Ui)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Cleveland, OH 44128

Brian M

Job Details: 06/10/2022

Cc unit not working Verified unit getting power only drum light is turning on Needs control and ui Office to schedule parts not in stock ; ordrng 1 W11419056 (Ui) and 1 W11525997 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVWH8

Near Westlake, OH 44145

Jason N

Job Details: 06/10/2022

"Cc unit not making iceFound no ice in container. Ran manual ice maker harvest test. Ice maker will not index, checked power to ice maker, good at 118v. Replaced ice maker using truck stock part. Cycled ice maker, indexed and filled mold with water. Advise customer to allow up to 48 hrs for full container. Op test good. ; used 1 WPW10300024 (Icemaker) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near East Cleveland, OH 44112

Joe O

Job Details: 06/10/2022

Installed heating element. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, OH 44118

Joe O

Job Details: 06/10/2022

Cc: rattling noise in spinRan drain and spin. Found hoses hitting back of machine. Unit functioning as designed. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Highland Heights, OH 44143

Joe O

Job Details: 06/10/2022

"Cc: noiseCustomer stated had different company out and stated it needed both evaporators. Found temps in ff section at 38 degrees, and freezer at 1 degree. Unit has good frost pattern, fans sound healthy. Compressor sounds healthy. Could not duplicate issue. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Rocky River, OH 44116

Jason N

Job Details: 06/10/2022

"Swapped over all parts to new tub. Ran wash test before install to check for leaks, none found. Reinstalled unit. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/10/2022

"Replace led,opt test ok"

We serviced a

GE DISHWASHER

Model GLD4458R10CS

Near Elyria, OH 44035

Marie V

Job Details: 06/10/2022

"Replaced drain hose. Tested unit few times, no leak. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Columbia Station, OH 44028

Marie V

Job Details: 06/10/2022

Verify heater is updated. Showed cust. Cc that the unit does not wash it will show h2o on display. Confirmed. Water valve was not operating. Replaced water valve. Tested unit. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Olmsted Falls, OH 44138

Marie V

Job Details: 06/10/2022

"Cc that the unit makes ice but wont dispense. Confirmed. Found left hand side door warped. Will need new door. Showed cust a padto install so it works , cust will call whirlpool regarding door. Nothing that cust did to cause that. Op test ok; ordrng 1 W11435353 (Door)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Westlake, OH 44145

Marie V

Job Details: 06/10/2022

Cc that the door did not shut lol the way and she had to removed drawers in order to close. Confirmed. Found one of the bins that it was not sitting properly. Corrected issue op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Strongsville, OH 44136

Corina B

Job Details: 06/10/2022

CC that there is water leaking into the bottom of the ff section. Found the drain pan bowing up. Will need a new drain pan. Checked the water and ice no leaks. ; ordrng 1 W11457241 (Drain pan)

We serviced a

MAYTAG REFRIGERATOR

Model MSF22C2EXM01

Near Brecksville, OH 44141

Corina B

Job Details: 06/10/2022

"CC that there is no water coming out of the dispenser. Confirmed. Advised cust to replace the saddle valve with an inline valve. Remote filter from the housing, has good water flow. Will need a new housing. ; ordrng 1 WPW10121138 (Housing) and 1 2260503MG (Cap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Painesville, OH 44077

Dan H

Job Details: 06/10/2022

"Customer complaint that washer latch is broken, confirmed, found lid lock physically broken, installed new lid lock, op test good"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Parma, OH 44134

Corina B

Job Details: 06/10/2022

CC that there is a scrapping noise. Confirmed. Found the support roller seized. Replaced the support rollers and idler pulley. Let unit run for awhile. No noise. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent? Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/10/2022

Seal on door that prevents air flow to go inside ice box keeps coming out ordering customer going to install seal ; ordrng 1 WPW10287601 (Seal on ice door)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Westlake, OH 44145

Angel

Job Details: 06/10/2022

"Replaced parts, door closes if you close the door manually but if you let the door go on its own when it hits the mullion it will pop out a little because of air pressure so we explained to the customer, we called techline and Spoke with Joel and we explained issue and he stated that if all parts were replaced and the door closes fine when you shut it manually and doesnt pop open they have to close the door manually and not let it shut by it self. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/10/2022

"Replace panel,opt test ok"

We serviced a

KENMORE WASHER

Model 110.45862403

Near Shaker Heights, OH 44122

Brian M

Job Details: 06/10/2022

"Cc f2 error Nothing in pump Advised ; ordrng 1 280187 (pump-water), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near University Heights, OH 44118

Brian M

Job Details: 06/10/2022

Installed gasket OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DRYER

Model WED85HEFC2

Near Lyndhurst, OH 44124

Brian M

Job Details: 06/10/2022

"Cc unit not heating Needs heater and fuses replaced ; ordrng 1 WP3387747 (element) and 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Cleveland, OH 44110

Jason N

Job Details: 06/10/2022

"Cc unit not making iceVerified ice maker turned on. Ran manual test cycle, ice maker would not test cycle. Replaced ice maker using customer supplied pre Id part. Reran test cycle, ice maker indexed and filled mold with water. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Mentor, OH 44060

Joe O

Job Details: 06/10/2022

"Installed control. All lights and cooling shut down. Re installed old control. Nothing working. Checked voltages to control. Control receiving proper power. Spoke with Frigidaire tech line. Stated needs ui, when ui was disconnected the control realized it had a communication issue and will not allow unit to run. Needs ui; ordrng 1 5304528575 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Lyndhurst, OH 44124

Brian M

Job Details: 06/10/2022

Cc washer bouncing around Found unit to be unbalanced leveled unit but customer floor is not leveled unit seems to be vibrating over to the un leveled floor section Not much we can do Advised to add vibration feet to help with that

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mayfield Heights, OH 44143

Brian M

Job Details: 06/10/2022

Installed fill tube and heater OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Painesville, OH 44077

Dan H

Job Details: 06/10/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at-2 degrees freezer section door mount is damaged, tracks are seized, found evaporator frozen solid, defrost heater is working, unit needs new freezer section door, defrost thermostat , tracks and control; ordrng 1 LW10858419 (Frz door) and 1 W10316760 (Thermistor) and 1 WPW10397636 (Track lh) and 1 WPW10397635 (Track rh) and 1 W11035836 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Kirtland, OH 44094

Dan H

Job Details: 06/10/2022

"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 42 degrees, freezer section temperature at 18 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, ice chunk on top right corner of evaporator , system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44134

Corina B

Job Details: 06/10/2022

"Replaced the heater. Started a cycle, no leaks. Drain hose fell off when pulling unit out. Reattached the drain hose. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Euclid, OH 44119

Jason N

Job Details: 06/10/2022

"Cc unit not cooling, not freezing anymoreFound freezer temperatures at 48 degrees, ff section at 56. Checked frost pattern on evaporator. No frost pattern, compressor is running. Unit has refrigerant leak at evaporator. Will need evaporator and compressor replaced. ; ordrng 1 W10836706 (Evapaorator) and 1 WPW10507886 (Compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Montville, OH 44064

Joe O

Job Details: 06/10/2022

Installed harness. Op test ok

We serviced a

MAYTAG DRYER

Model MED5500FW1

Near Roaming Shores, OH 44084

Brian M

Job Details: 06/10/2022

Cc of noise Found coming from idler pulley Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 06/10/2022

"Customer complaint of gas smell after use, no leaks at gas line, could smell gas in drum when dryer was opened, unit needs new gas valve; ordrng 1 WP8318277 (Gas valve)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Perry, OH 44081

Dan H

Job Details: 06/10/2022

"Customer complaint that unit is not agitating, ran diagnostics no error codes found, unit is not shifting from spin to agitate, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (Shifter) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Parma, OH 44129

Corina B

Job Details: 06/10/2022

CC that the unit will not spin. Confirmed. Found the hub worn. Replaced the hub from t/s. Ran a calibration. Advised cust 6-8 bath towels equals a full and to check pockets for change. Opt test ok. ; used 1 W10528947 (HUB) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Parma, OH 44129

Corina B

Job Details: 06/10/2022

"Replaced the heater. Started a cycle, no leaks. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Westlake, OH 44145

Angel

Job Details: 06/09/2022

Cc that unit will not drain. Verified and i could hear the pump running but would not drain the water so i used my shop vac and removed water took out drain pump but looked good it was not clogged up or damaged but i still replaced it but than noticed towards the back of the unit that the hose was not routed properly and when i removed unit from spot the hose was crimped so i removed drain hose and rerouted the hose properly tested unit and it started draining as should. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/09/2022

Found water on drip pan but could not find where it was leaking advise customer to monitor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Brecksville, OH 44141

Marie V

Job Details: 06/09/2022

"Took PoP. Cc that the unit never worked since first day. Confirmed temps are 70* on both sections. Compressor is not running. Getting 5volts and drops to 0V then back to 55V then back to 0. Verify control , set temps to recommended and lights on control starts to go back and forth. Unit will need new board. Office will contact once they have eta on the part.; ordrng 1 W11595220 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ

Near Cleveland, OH 44135

Gabriel P

Job Details: 06/09/2022

"Level door,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Burton, OH 44021

Brian M

Job Details: 06/09/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model MER5730AAA

Near Cleveland, OH 44109

Gabriel P

Job Details: 06/09/2022

"Found light bulb damage also door switch wire came loose correct issue,opt test ok ; used 1 8009 (APPLIANCE BULB) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44149

Gabriel P

Job Details: 06/09/2022

Customer complaint that it stop mid cycle ran diagnostic found f9e1 error code long drain check drain install is good check inside pump is good ran calibration and auto test pass running rinse and spin it fill and agitate then drain and spin pass I advise customer not to overload it and to follow 6 to 7 regular towels is a full load and use two tablespoon of detergent it should be enough and when is off balance pause unit and re arrange the load then press start and it will continue where it left off

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Elyria, OH 44035

Gabriel P

Job Details: 06/09/2022

As right now noise Im hearing are normal customer also said unit is under warranty but has no receipt and he will not paid svc advise him to call rental center and get us and authorization otherwise he will be bill ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS3

Near Avon, OH 44011

Marie V

Job Details: 06/09/2022

"Took PoP and ran entitlement is under warranty. Cc that the cooktop does not works but oven does works. Confirmed. Unit cook top is beeping. Removed glass cook top and verify power going to UI, 5 to 6 vole DC. Unplugged ui and plugged back in, showed error code of F47-Power supply from Induction Power Control (IPC) to User Interface is missing or WIDE communication error between UI and Induction Power Control (IPC) or an open fuse on the filter board. Ordering UI and module.; ordrng 1 W10886867 (Module) and 1 W11208294 (Display)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LW1

Near Parma, OH 44129

Marie V

Job Details: 06/09/2022

"Cc that the unit strips breaker when you plug it in. Unit was unplugged, took back panel off and inspected all connections and control board. Good. I unplugged everything off the board and plugged in unit. Started plugging in one at the time. It did. It stripped breaker. Tested all burners and both broil and bake . Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Austinburg, OH 44010

Brian M

Job Details: 06/09/2022

Installed controls OP Test Ok

We serviced a

GE DRYER

Model GTD65GBSJ3WS

Near Chardon, OH 44024

Brian M

Job Details: 06/09/2022

"Cc belt broke Found belt broke Needs belt ; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Euclid, OH 44123

Corina B

Job Details: 06/09/2022

CC that the unit will not agitate. Confirmed. Found the washplate spinning freely. Checked the splines are worn. Will need a new washplate. ; ordrng 1 W10902814 (Washplate) and 1 W10752187 (Screw)

We serviced a

GE REFRIGERATOR

Model GFE26GMHFES

Near Strongsville, OH 44149

David R

Job Details: 06/09/2022

Replaced fan and defrost thermostat in FF. Fan working. Give 24 hours to return to normal temps. Op Test Ok

We serviced a

GE REFRIGERATOR

Model GBSC0HCXCRWW

Near Geneva, OH 44041

Jason N

Job Details: 06/09/2022

Cc unit freezer light not workingChecked freezer light socket. Found connector had popped off back of socket. Plugged in. Freezer light op test good.

We serviced a

KITCHENAID COOKTOP ELE

Model KICU509XBL00

Near Chagrin Falls, OH 44022

Jason N

Job Details: 06/09/2022

Installed module. Ran boil test on all burners. All heated and boiled water. Op test good.

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Cleveland Heights, OH 44118

Joe O

Job Details: 06/09/2022

Cc: interior lights not working. Found leds receiving proper power. Found service pointer. Needs 12 led modules. Office to reschedule ; ordrng 12 W11484836 (Module)s

We serviced a

GE WASHER

Model GTW725BSN0WS

Near University Heights, OH 44118

Joe O

Job Details: 06/09/2022

"Cc: hingesFound u it does not need hinges. Lid broken around hinge. Needs lidTook unused parts for return. ; ordrng 1 WH44X26695 (glass frame asm xl l), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Parma, OH 44134

Manny

Job Details: 06/09/2022

"Door is all scratched up see pics, reordering door, advise customer to open the next door and do a quick visual inspection of It to make sure is not damaged or scratched. Office to contact customer for next service appointment ; ordrng 1 LW10599407 (dor-fip)"

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