Tim G.

WHIRLPOOL WASHER WTW4815EW1 Customers complaint is that she still believes that oil is coming from the gearcase because a sears tech told her that. Checked unit for errors and found a F5E1 lid open fault. Customer stated that this happens on every cycle that is set for warm water and med-ex light soil level. Customer states that if she uses the bulky cycle with a warm water and heavy soil level the clothing is fine. Checked under unit for oil and found none. Removed the agitator and found clear. Filled unit and agitated to look for oil spots and found water clear. Advised the customer that using too much detergent can cause spots on the clothing resembling oil. Advised the customer to use no more than two tablespoons of detergent. Tech is not able to locate or duplicate any type of oil substance. Customer is not using a HE detergent and tech advised the customer that they need to due to the different concentration. ; Job Cmpltd,

Tim G.

WHIRLPOOL WASHER WFW92HEFW0 , Customers complaint is that the unit is shutting itself down during the cycle and when selecting the cycle. Tested the unit and confirmed the complaint. Checked the diagnostics and found no stored errors checked all connections and found good. Unplugged unit and tried to reset, op test ng unit acting as if the power key is shorting. Called and spoke to Kurt at techline sr#7719947312 who stated that due to no errors and that the unit is on a GFI outlet and not dedicated to just the washer the customer is to get a electrician to run a dedicated 120vac 15amp regular outlet. Kurt then stated that if they still have the same issue then they will consider a control board. Customer doesnt have a second outlet in the basement to test unit. Per whirlpool techline the issue is home electrical. ; Job Cmpltd,

Tim G.

IKEA REFRIGERATOR IX5BBEXDS00 Complaint that the unit is not cooling in the ff section but the fz is ok. Checked unit and found the evap fan not running and thick frost on the evap cover. Placed unit into service diagnostics and found the unit to pull 4 amps when defrost is selected. Pulled evap cover and found only the top part to have frost stopping the fan. Replaced the evap thermistor with updated plastic one and steamed the evap clear of frost, op test good. Advised the customer to give the unit 12-24 hrs for full cooling. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd, s

Tim G.

KITCHENAID DISHWASHER KDTE254ESS2 Installed new door panel, op test good. ; Job Cmpltd,

Tim G.

KITCHENAID DISHWASHER KUDE70FXPA3 ustomer compliant is that the units pro dry led doesnt turn on and the lower dish rack wheels keep falling off. Checked unit and ran a UI led test and found the pro dry led not turning on. Checked the lower rack and found the wheels not snapping into place. Unit will need a new UI and lower rack wheel asm. Customer would like the same 10-1 time frame but was advised that we could not promise the time frames but that we would do our best to accommodate.; ordrng 4 W10195416V (wheel)s and 1 WPW10481151 (panel-cntl), schdld next appmnt for 9/7 THU 10-1,

Robert A.

AMANA REFRIGERATOR ARB2557CSR , Found oil by drier, removed drier, found line in cabinet cracked flush with cabinet above drier, called wptl dave, said not repairable,job compltd

Robert A.

WHIRLPOOL COOKTOP GGE388LXS04 Found keys not responding correctly, needs switch panel and controlComplaint left front burner not working correct, element good, switch not sending power, needs switch lf; ordrng 1 WPW10321793 (PANEL SWITCH) and 1 WPW10365417 (CONTROL) and 1 WPW10441696 (SWITCH LF), schdld next appmnt for 9/7 THU ! [**],

Robert A.

MAYTAG DRYER MGDB880BW0 Found clasp broken, replaced, op test ok; Job Cmpltd,

Robert A.

MAYTAG WASHER MVWB880BW0 Checked over unit, tightened rotor, Ran drain and spin, no odd noises, op test ok; Job Cmpltd,

Robert A.

FRIGIDAIRE REFRIGERATOR FRT18L4JWP nstalled railes, op test ok; Job Cmpltd,

Corina B.

KRFC704FPS00 KITCHENAID REFRIGERATOR 8/30/17 14:29: CB there 8/30 WED, 13:01 to 14:28, CC that the ff is not cooling. Fz 3 ff 62. Removed the evap cover covered in frost and ice. Ff evap fan is making a high pitch noise. Will need a new fan harness, cober for evap and the main control. Called GS to order parts; ordrng 1 W11167902 (EVAP COVER) and 1 W11169516 (CONTROL), schdld next appmnt for 9/7 THU

Corina B.

WRB322DMBM00 WHIRLPOOL REFRIGERATOR CC that the ff is not cooling. Ff 63 and the fz 2. Removed the fz evap cover frosted. Removed the jazz board found the connector was not plugged in and one of the pins was bent. Straighten the pin out and plugged the molex plug back in. Optest ok. ; Job Cmpltd

Corina B.

WMH31017AW4 WHIRLPOOL MICROWAVE CC that there is no power to the unit. Checked the outlet, no power to the outlet. Checked the fuse box and the breaker was turned off, turned breaker back heated a glass of water, heated. Optest ok. ; Job Cmpltd

Dan H.

WTW5000DW1 WHIRLPOOL WASHER Customer complaint of loud noise, ran manual test cycle for high speed spin, heavy agitate, drain pump, opened valves, no unusual noises heard, unit is operating as designed ; Job Cmpltd

Dan H.

WRX735SDBM04 WHIRLPOOL REFRIGERATOR Customer complaint that measured fill is not working properly and water dispense slowly, found water filter clogged, used bypass cap, water flow good, measured fill working, customer needs to replace water filter, unit is operating as designed ; Job Cmpltd

Dan H.

WED6400SW0 WHIRLPOOL DRYER Customer complaint of loud noise, started timed dry cycle, no unusual noises heard, rollers look good, idler pulley in good condition, unable to duplicate the problem, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

Paul H.

WRF560SMYW05 WHIRLPOOL REFRIGERATOR Disconnected IM, op test ok.; Job Cmpltd,

Paul H.

WRF535SWBM00 WHIRLPOOL REFRIGERATOR Removed excess ice, replaced FC door, good seal now.; Job Cmpltd

Chad P.

MMV1174FZ0 MAYTAG MICROWAVE Installed door. Op test ok. ; Job Cmpltd,

Chad P.

MGD7000AW1 MAYTAG DRYER Found operations normal. Clean lint screen light comes on evey time. It turns off when dryer is started. Advised the unit does not know if the lint screen has been removed and cleaned. Advised to press and hold start button to start unit. Tap to pause. Op test ok. ; Job Cmpltd

Chad P.

IBMS1455DS00 IKEA MICROWAVE Installed parts listed. Op test ok. ; Job Cmpltd,

Chad P.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR Found comp and condenser making a high pitched noise. Added insulation on condenser and comp. op test ok. ; Job Cmpltd

Chad P.

KRFF707ESS01 KITCHENAID REFRIGERATOR Found thermistor failed and ice built up into fan. Needs fan and thermistor harness replaced. No cool. Please place on cancelation list. ; ordrng 1 W11033168 (HARNESS ASSY) and 1 WPW10389152 (FAN SUPPORT),

Jeff M.

WRS325FDAD02 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Jeff M.

WDF560SAFM0 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Corina B.

GHW9150PW1 whirlpool washer CC that it starts to run then flashes f. Started a cycle filled the flashes f11 Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. Checked the motor 6 ohms. Will need a new control. Cust does not want to repair

Jeff M.

MEDB835DW3 MAYTAG DRYER Installed new part unit op tested good ; Job Cmpltd,

Dan H.

MVWC400XW3 MAYTAG WASHER Customer complaint that unit is not spinning or draining, ran diagnostics found f7e1(basket speed fault) and f0e5(off balance) error codes, ran manual test cycle for heavy agitate and high speed spin, unit would not spin or agitate, motor just hums, shifter tests good, unit needs new control, motor, and run capacitor; ordrng 1 W10480274 (CNTRL) and 1 W10804664 (CAP) and 1 WPW10363173 (MOTOR), schdld next appmnt for 9/7 THU

Jeff M.

WED9150WW1 WHIRLPOOL DRYER Installed new part unit op tested good ; Job Cmpltd,

Dan H.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd

Paul H.

KMHS120ESS0 KITCHENAID MICROWAVE Replaced interlocks, light on when door opened and off when shut, heated a mug of water, op test ok.; Job Cmpltd,

Dan H.

WFW9151YW00 WHIRLPOOL WASHER Customer complaint that unit is not draining, found a bobbie pin lodged in drain pump impellar, removed, unit drains, op test good ; Job Cmpltd

Paul H.

KFIS29BBWH02 KITCHENAID REFRIGERATOR Replaced control, UI, and power board, ran a forced defrost, op test ok.

Paul H.

MHW5500FW0 WHIRLPOOL WASHER Ran an entire normal cycle, no leaks found, unable to reproduce issue.; Job Cmpltd,

Benjamin B.

Washer not filling MDB4949SDH3

Chad P.

WDF320PADS2 WHIRLPOOL DISHWASHER Found unit is no longer spraying water. Found 122 at wash motor. Needs sump assy replaced. ; ordrng 1 W10837026 (SUMP)

Jeff M.

GTDP490ED7WS GE DRYER The units timmer knob is broken the timer is binding up which is what caused the timer knob to break estimate only customer will buy new; ordrng 1 WE01X20380 (control knob asm) and 1 WE4M527 (timer)

Jeff M.

WRX735SDBM04 WHIRLPOOL REFRIGERATOR

Paul H.

KGRA806PSS00 KITCHENAID RANGE This is a comm error, F6E4, per tech sheet check connections between main board and UI board, good replace main board, if problem persists, replace UI board, saving trip and ordering both, harness ohms good but if issue is intermittent break in wire and due to safety issue, would rather go ahead and change wires too; ordrng 1 9756554 (harns-wire) and 1 WP9761594 (cntrl-elec) and 1 WP9762810 (cntrl-elec),

Paul H.

MVWB835DW1 MAYTAG WASHER Replaced main control, customer had already installed dispenser, ran test 51, op test ok.; Job Cmpltd,

Robert A.

GE B/IN REFRIGERATOR ZIRS36NMALH Found evap only frosted on cap tube, tapped system, running at 5"vac, low on charge, needs comp, drier and evap, replaced comp, evap and drier, pulled 28"vac w/pump, watched, good, charged 10.4 oz r134a, unit cooling, pressures good, op test ok; used 1 L14000143 (CHARGING TUBE), 1 SHIPPING (SHIPPING AND HANDLING), 2 W10890075 (COUPLER), 1 W10890099 (COUPLER), 1 W10890121 (COUPLING), and 1 W10891056 (COUPLER) from stock, , Job Cmpltd,

Paul H.

KBLS36MHX01 WHIRLPOOL REFRIGERATOR RC is way above temp, unit is not defrosting, issue is an open bi-metal, however, defrost timer is very worn, needs replaced as well, ; ordrng 1 W10822278

Paul H.

WRF736SDAF10 WHIRLPOOL REFRIGERATOR Defrosted freezer, replaced harness and control board set, installed toe panel, op test ok.; Job Cmpltd,

Jeff M.

790.71402700 KENMORE RANGE The unit was not igniting i found the ignitor failing installed the ts part unit op tested good ; used 1 12400035 (IGNITOR) from stock

Tim G.

MAYTAG DRYER MEDC555DW2 Customers complaint is that when the unit is in the unit is in cool down it makes a lot of vibration. Checked unit and and found the motor mount loose. Tightened and sound now gone. Unit op now back to normal. ; Job Cmpltd,

Brian B.

WHIRLPOOL WASHER WFW94HEXW2 Replaced listed parts. Installed dryer back onto washer. Ran test cycle. Optest ok. Brought back core for return..; Job Cmpltd,

Corina B.

MGD3500FW0 MAYTAG DRYER CC that is a rattling noise. Removed front panel checked the blower wheel, good. Found the bottom of the unit is rattling when it heats up. Leveled the front legs. Optest ok. Found the semi rigid vent is smashed. Advised cust to replace the vent, pic sent. ; Job Cmpltd

Dan H.

MVWC425BW0 MAYTAG WASHER Customer complaint that unit does not advance to wash cycle, ran diagnostics found f7e1( basket speed fault) and f7e7( motor unable to reach target rpm) error codes, found pulley bolt loose and belt had fallen off pulley, no damage to belt, pulley, or cam, reinstalled pulley and belt, op test good ; Job Cmpltd

Dan H.

LFBD2409LW0B FRIGIDAIRE DISHWASHER Customer complaint that unit is leaking, started normal wash cycle, found unit leaking passed door seals, unit needs new door seal and bottom door seal; ordrng 1 154827601 (DOOR SEAL ) and 1 809006501 (BOTTOM SEAL), schdld next appmnt for 9/7 THU

Benjamin B.

Tim G.

WHIRLPOOL REFRIGERATOR Complaint that the ff door has markings and scratches. Checked door and found what appeared to be scratches. Customer has bar keepers friend Cleaner and polish. Tried cleaning the areas and found the markings to be deep scratches. Unit needs door. Advised the customer that the door is out of stock and that it will be about a 7-10 business days before we will know a ship date. ; ordrng 1 13107554SQ (dor-fip ss) and 1 WPW10393265 (nameplate), schdld next appmnt for 9/8 FRI !,

Brian B.

AMANA REFRIGERATOR AFI2539ERM00 Updated purchase date. Sent pics. I/m not making ice. Found fill tube and cup frozen. Removed i/m and used steamer to clear ice. I/m cycled and filled. Shut off valve in basement is needle saddle valve and water line is plastic. Must use an inline shut off valve to supply more pressure to machine. Also, plastic waterline is a flood hazard. Should use copper or braided flexline. ; Job Cmpltd,

Tim G.

WHIRLPOOL DISHWASHER MDB6709AWW1 Complaint that the door handle is missing and that the unit will not start up. Checked and found the wrong part ordered and the UI not responding. Found power to board and the ui shorted. Called and spoke to Keesha at techline sr# 7719939854 per Techline need to replace the UI using the code S525453 that covers parts. ; ordrng 1 W10811153 (panel-cntl),

Corina B.

WRF736SDAM WHIRLPOOL REFRIGERATOR Pre-id the parts, per BB. Service Pointer #: W10772228D Special Project S15331: to replace the main control and the dispenser control Called BB to order parts. ; ordrng 1 W10846151 (rail-mulln) and 1 W10864261 (CONTROL) and 1 W10865869 (cntrl-elec), schdld next appmnt for 9/8 FRI

Corina B.

WTW4616FW0 WHIRLPOOL WASHER Replaced the part listed. Ran a calibratiom. Cust has the unit on a GFI outlet. Advised cust to use a non GFI outlet. Optest ok. ; Job Cmpltd

Corina B.

KUDS35FXWH5 KITCHENAID DISHWASHER CC that the top rack wheels are falling off and the unit turns on then off. Found a service pointer W10756177B to replace the racks. S23010 Parts and labor are covered. Ran diag 4-3 wash motor not running, 10-1- Dispen- ser Electrical Problem, 6-6- Cool Water, 3-3- Failed Calibra- tion. Removed front panel ohmed out the light blue wires 7.3 ohms,checked for voltage at control 120volt. Will need a new sump and top racks from t/s. Ran calibration. Optest ok. ; used 1 W10712394 (ADJUSTER (SET OF 2)), and 1 WPW10780877XXX (XXXPUMPXXXDONOTRESTOCK) 1, Job Cmpltd

Dan H.

KSSS42QHX00 KITCHENAID REFRIGERATOR Customer complaint of water accumulating in evaporator drain pan, found condensation forming by insulation port on bottom of unit(see pic), insulation inside port is soaked, no hole found in liner, no water leaking from water system, put unit in defrost, unit defrosted water ran through drain tube into pan, unable to repair condensation forming at port, condensation is likely cause by degradation of insulation due to age of unit, insulation cannot be repaired

Chad P.

WRF535SMBM00 whirlpool refrigerator Turned water on and water started to leak into ice maker. Psi at 40. House on well water. Water pressure can vary. Advised we will replace the valve but if issues continue a plumber will be required to corrct the water pressure issues. ; ordrng 1 WPW10512602 (VALVE),

Corina B.

AMV2307PFS0 AMANA MICROWAVE Ohmed out thermistor, less then 1ohm after the unit has been on. Replaced the door cams from t/s. Will need a new main control. Called BB to order part. ; ordrng 1 W10849846 (MAIN CONTROL), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 9/7 THU

Dan H.

WRT311FZDW01 WHIRLPOOL REFRIGERATOR Customer complaint of loud noise, evaporator fan is running, condenser fan and compressor are running, no unusual noises heard, sound customer is hearing is compressor running, compressor sounds normal, unit is operating as designed ; Job Cmpltd

Dan H.

MVWB835DW0 MAYTAG WASHER Customer complaint that unit stopped mid cycle and displayed f5 error code, ran diagnostics found f5e3(lid lock will not unlock) error code, unit needs new main control per tech sheet test for error code shown; ordrng 1 W10812420 (CNTRL), schdld next appmnt for 9/7 THU

Tim G.

MAYTAG RANGE MGR6600FZ0 Replaced control sent to customer. Set oven to 350. Oven heated and stabilized at correct temp.mdisplay did not dim out. Optest ok.; Job Cmpltd,

Dan H.

KUDS30IXWH9 KITCHENAID DISHWASHER Customer complaint that unit caught fire, confirmed, control caught fire, unit needs new control, user interface(wht), wire harness, door handle(wht), and latch mechanism; ordrng 1 W10619006 (LATCH) and 1 W10871221 (HARNESS) and 1 W11035586 (CNTRL ) and 1 WPW10195833 (HANDLE) and 1 WPW10500173 (user interface ), schdld next appmnt for 9/7 THU

Tim G.

WHIRLPOOL DISHWASHER WDT710PAYM6 nstalled new element, op test good. Tech also tightened handle.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Chad P.

WTW8000DW0 WHIRLPOOL WASHER Installed console. Calibrated. Op test ok. ; Job Cmpltd,

Chad P.

WRS322FDAM04 WHIRLPOOL REFRIGERATOR FOund auger motor seized. Power checks good. Needs motor and coupling replaced. ; ordrng 1 WPW10169511 (COUPLING) and 1 WPW10317991 (MOTOR)

Chad P.

DG612 MAYTAG DRYER Installed blower. Op test ok.

Jeff M.

MVWB300WQ2 MAYTAG WASHER Installed new part unit op tested good ; Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR WRF993FIFM00 Complaint that the units fz is working but the ff is not not. Checked and found the temps in the ff with in the 50s and the fz at 0. Checked unit and found the ff evap has frost on it. Checked service matters and found service pointer W11033419 stating that if the doors are found sealing ok the units ff evap cover and HV board needs replaced to correct the issue. Ordering both; ordrng 1 W10889841 (COVER) and 1 W11169503 (HV BOARD), schdld next appmnt for 9/5 TUE !,

Tim G.

KITCHENAID COOKTOP ELE KICU569XBL00 Complaint that a brand new pan caused a scorched marking on the rf burner, the unit makes a humming sound on and off when cooking, and that the unit was displaying errors. Tech not able to duplicae the error and advosed the customer that humming sound is normal (coils being energized). Tech tried to clean the top and found that whatever was on the glass causing the markings was not coming off. Unit needs top. According to the customer he spoke to GV and stated that bloom brothers was contacting us with a updated install date showing the unit was installed a few weeks ago. ; ordrng 1 WPW10396829 (cooktop), schdld next appmnt for 9/5 TUE

Paul H.

KSDB900ESS0 KITCHENAID RANGE Replaced blower, tried preheating, f8e0, went into diagnostics, cleared log, reset control and tried again, had ensured that everything was lined up right with no obstructions, connections were secure and proper, hoping issue was only due to log not being cleared, problem persists, everything checks good, reordering fan assembly, seem to have received a bad part, ordering control as well, covered by entitlement; ordrng 1 W10816365 (cntrl-elec) and 1 W11107275 (BLOWER),

Tim G.

KITCHENAID MICROWAVE KMHS120EBS2 Complaint that the units light is not working. Checled units bulb and found open. Unit needs bulb. Sending customer a bulb as a one time courtesy. No return visit needed customer to install.; ordrng 1 8206232A (lamp 40 watt),

Benjamin B.

Whirlpool dishwasher leaking WDT780SAEM1

Tim G.

KITCHENAID MICROWAVE KHMS2056SSS4 Complaint that the units buttons for the fan ans light are pushed in and not secured as they should be. Found the button asm broken and needing replaced. ; ordrng 1 W10143982 (button), O-emld tckt [SdLink\296349a.png],

Tim G.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Complaint that the unit will not make ice. Checked and found the ice maker cycling but not filling. Replaced the ice maker, op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,

Tim G.

WHIRLPOOL COOKTOP ELE CVE3400W Complaint that when the unit os not in use the unit makes a "popping Complaint that when the unit os not in use the unit makes a "popping" sound. Checled unit over and found the unit no making any abnormal sounds. Tested fan and burners and found no sound. Checked the outside venting for the down draft and found the exhaust hood door loose causing the sound when the wind blows. Tech is not able to 100% duplicate issue. ; Job Cmpltd, ing" sound. Checked unit over and found the unit no making any abnormal sounds. Tested fan and burners and found no sound. Checked the outside venting for the down draft and found the exhaust hood door loose causing the sound when the wind blows. Tech is not able to 100% duplicate issue. ; Job Cmpltd,

Tim G.

WHIRLPOOL WASHER KAWE577BWH1 Installed new gearcase, clutch, and suspension pads. Tech also found the motor coupling torn, and the drain pump the cause of the leak. Replaced both as well, op test good. ; used 1 285753AXXX (XXXCOUPLINGXXXDONOTRESTOCK), and 1 3363394 ([Alt for WP3363394) from stock, Job Cmpltd,

Tim G.

FRIGIDAIRE REFRIGERATOR FGH2631PF4A Complaint that the unit started having cooling issues (to cold in the fz, not cold enough in the ff) after several power outages. Checked temps when arrived and found the ff between 34-36 degs and the fz between -2/0 degs. Customer stated that the units temps came back to normal and has remained normal for the last few days. Ran unit through diagnostics and reset controls. Customer to watch and was advised that if they shold loose power for a short period of time they should unplug the unit for about 10mins and then plug unit back in. ; Job Cmpltd,

Tim G.

KITCHENAID REFRIGERATOR KRFF305ESS00 nstalled new keypad and control, op test good. Set unit to factory settings. ; Job Cmpltd,

Tim G.

MAYTAG DISHWASHER MDB8959SFZ4 Installed new sump asm, op test good. Advised the customer that a new sump will not correct a odor issue. Instructed the customer to run a couple of clean cycles using affresh or finish. Advosed the customer to keep the door cracked when not in use so fresh air can move in and out. ; Job Cmpltd,

Brian B.

WHIRLPOOL DISHWASHER MDB8959SFZ4 Updated pop. Sent pic. Found right foot had dropped in behind finished floor. This caused body to torque, causing leak on left side. Used shims under feet and new counter brackets from surplus stock to fasten machine securely to counter. Ran test cycle. Optest ok.; used 2 WP8269145 (COUNTER BRACKET) from stock, Job Cmpltd

Robert A.

KITCHENAID REFRIGERATOR KFIS29BBMS01 Replaced and tested ice rm fan, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Brian B.

MAYTAG DRYER MEDC215EW1 CC that dryer is not heating. Installed cord and ran dryer. Tested all 3 heat settings. Dryer is heating normally. Timer is advancing on timed and auto cycles. Lint on back of filter may indicate that there was a vent issue at customer home. No air flow. Dryer working properly. Optest ok.; Job Cmpltd,

Brian B.

WHIRLPOOL WASHER WFW9550WL00 Ran machine. Found dispenser leaking and main bearings making loud knocking noise when spinning. Would need inner and outer tubs and dispenser. Cust does not want to repair. Paid sc. do not order parts.; , Job Cmpltd,

Brian B.

WHIRLPOOL DRYER WED9550WL1 Dryer making loud squeling noise. Worn idler pulley. Will give est. replaced from t/s. Optest ok.; used 1 279640 (PULLEY-IDLER) from stock, , Job Cmpltd,

Tim G.

WHIRLPOOL WASHER WTW7040DW1 Complaint that the unit doesnt shut down and that it just resets the timer. Checked the unit for stored errors and found a F0E3 out of balance load error. Tested the unit in a normal wash after clearing error. Found when filling a low pressure due to shutoffs not opened all the way. Opened valves abd found a better fill pressure. Advised the customer that like loads have to be done that if the unit sences an out pf balance load it will try to rebalance and add more time to the cycle. Ran a recal cycle abd test cycle and noth completed without error. ; Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR WRT318FZDW02 omplaint that the unit is not producing ice. Found units ice maker in the off position when arrived. Placed into the on position and found unit to cycle and frop full cubes. Unit filled back up and the harvest stopped as it should. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Customer to allow 12-24 hrs for next harvest.; Job Cmpltd,

Tim G.

KITCHENAID DISHWASHER KUDS25SHBL1 Complaint that the unit is leaking when running. Tested the unit in a normal wash cycle and found the unit to leak from the water valve outlet and then when the motor started up the unit leaked from the motor asm. Unit needs a new inlet valve and hose and the motor sump asm.; ordrng 1 W10428168 (pump&motor) and 1 W10844024 (valve-inlt) and 1 WP9742727 (hose-fill), schdld next appmnt for 9/6 WED

Dan H.

WTW5000DW1 WHIRLPOOL WASHER Customer complaint that unit is not starting, confirmed, ran diagnostics found f2e1( stuck key), f5e1(lid switch fault), f9e1(long drain), and f0e2(oversuds) error codes, found lid switch solenoid open, unit drains, button is working, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10838613 (LATCH )

Robert A.

KITCHENAID MICRO/OVENCOMBO KEMS379BBL01 Installed control, manager and panel, tested unit, op test ok; Job Cmpltd,

Jeff M.

MEW7630DS WHIRLPOOL WALL OVEN The units upper oven is not heating i took the ui off tested the relay it is sending power. The heating elements are intact the unit needs a tod thermostat. This is a two man job there is a built-in ledge directly in front of the oven the oven car will not fit.; ordrng 1 WP4449751 (TOD THERMO),

Paul H.

GFE28HMHDES GE REFRIGERATOR Replaced RC fan and installed software update, op test ok.; Job Cmpltd

Robert A.

KITCHENAID MICRO/OVENCOMBO KEMS379BBL01 Installed control, manager and panel, tested unit, op test ok; Job Cmpltd,

Paul H.

GFE28HSHESS GE REFRIGERATOR , Replaced RC fan and installed software update, op test ok.; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRF993FIFM00 Started test 40, centered valve, recovered refrigerant, installed comp kit and drier, pulled 28"vac w/pump, watched, no change, charged 4.75oz r134a on high side, ran test 40, good, op test ok; used 1 W10880097 (COUPLER), 1 W10890075 (COUPLER), 1 W10890131 (COUPLER), 1 W10891058 (COUPLER), and 1 WW10890117 (COUPLER) from stock, Job CmplTD

Benjamin B.

Maytag dryer burning smell MEDC300BWO

Benjamin B.

Paul H.

WTW7040DW1 WHIRLPOOL WASHER Replaced drain pump and ran test 51, op test ok.; Job Cmpltd

Paul H.

MGDC215EW2 MAYTAG DRYER CC not shutting off, stated when unit is in cool down phase of timed dry it keeps running and doesn't advance, started unit on a couple of cycles, ensured that advancing timer to off shuts unit off, also verified that opening door shuts unit off, set to cool down in timed cycle and observed, timer did advane to off position, console has twenty minutes printed where I set timer to, took about 22, this is acceptable, op test ok; Job Cmpltd,

Jeff M.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR I found the door seals not ceiling I remolded them so they will connect with the cabinet explain to the customer do not open the fridge for 24 hours too let the seals regain the correct position so they seal correctly; Job Cmpltd,

Jeff M.

WFG515S0EW1 WHIRLPOOL RANGE I inspected each burner. They all appeared to be fine customer is using the two front power burners as summer burners and explain to her that we are burners are simmer burners unit tested good; Job Cmpltd

Jeff M.

KDTM404ESS1 KITCHENAID DISHWASHER Installed new part unit op tested good ;

Jeff M.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR The freezer section is completely frosted over see the picture I found the seal completely smashed. Needs a new door seal comes with the door. And there is a service pointer to remove the frost service kit comes with RTV silicone new fan blades an extra gasket and seal for the BACK air tower; ordrng 1 LW10648583 (dor-fip) and 1 W10916494 (FROST KIT),

Jeff M.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR The freezer section is completely frosted over see the picture I found the seal completely smashed. Needs a new door seal comes with the door. And there is a service pointer to remove the frost service kit comes with RTV silicone new fan blades an extra gasket and seal for the BACK air tower; ordrng 1 LW10648583 (dor-fip) and 1 W10916494 (FROST KIT),

Jeff M.

WFW7590FW0 WHIRLPOOL WASHER User interface is completely dead unable to determine if it's the main control or ui the unit is getting 120 vac the unit needs new controls ; ordrng 1 W10784612 (UI) and 1 W10916246 (CONTROL)

Chad P.

WMH31017FS0 WHIRLPOOL MICROWAVE Found interlock fell apart and spring crossed the leads to the switches. Fuse open. Installed breaker control did not power up. Has 120 to control. Needs interlocks, fuse and control. ; ordrng 1 W10138793 (fuse) and 1 W10450407 (harns-wire) and 1 W10892389 (CONTROL), schdld next appmnt for 9/6 WED 1-4, saved tckt [SdLink

Chad P.

KUDS30IXBT8 KITCHENAID DISHWASHER Installed seal. Op test ok. ; Job Cmpltd,

Corina B.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Called husband and rescheduled app. ; schdld next appmnt for 9/8 FRI

Corina B.

KTRC22KVSS00 KITCHENAID REFRIGERATOR CC that there is ice at the bottom of the fz and drips in the ff. Whem i arrived unit was turned off. Removed evap cover to check that the drain hole was clear and that the water is going into the drain pan. There was a wire on the heater put the wire inside the drain hole. Advised cust if this happens again to keep unit plugged in to see the problem. Optest ok

Dan H.

JFC2089HTB JENN-AIR REFRIGERATOR , Customer complaint that unit is dripping from water dispenser, all connections are tight, customer had leaking piercing valve replaced, unit needs new water valve, customer does not want repair at this time; ordrng 1 WP67006531 (VALVE)

Dan H.

KOCE500EBS04 KITCHENAID MICROWAVE Customer complaint that microwave door is uneven with user interface, found door not seated all the way on door hinge, corrected, op test good ; Job Cmpltd

Benjamin B.

Washer water temperature NTW4516FW1

Brian B.

KITCHENAID DISHWASHER KDTE254ESS1 Replaced panel. Ran test cycle. Optest ok.; Job Cmpltd,

Brian B.

AMANA WASHER NTW4516FW1 Found drain hose not elevated, causing water to syphon out as it fills. Ran diag, fault code for long fill and shifter fault. Cleared codes. Elevated drain hose. Ran manual diag and checked shifter. Checks ok. Ran calibration and auto test. ; Job Cmpltd,

Tim G.

WHIRLPOOL WASHER WFW92HEFW0 Complaint that the uint is very loud when draining. Tested unit and found the drain pump abnormally loud whe running. Checked the drain pump and catch and found empty. Reassembled the unit and tested again, op test good for about 10 seconds and the pump became loud again. Unit needs drain pump.; ordrng 1 WPW10425238 (pump-water), schdld next appmnt for 9/6 WED !,

Tim G.

WHIRLPOOL WASHER WTW7300DW1 Complaint that the unit would not work after the last repair. Checked unit for errors and found a F3E2 inlet water fault and F5E4 lid not opened between cycles. Checked the water hook ups and found hooked up correctly. Tested the unit in a mixed cycle and found unit to fill and begin to wash. Canceled the cycle and checked the errors again and found the inlet water temp error. Unit needs valve asm due to open thermistor. ; ordrng 1 W10887782 (INLET ASM), schdld next appmnt for 9/6 WED !,

Tim G.

KITCHENAID WALL OVEN KEBS207BSS01 Complaint that the customer cut himself while cleaning the unit between door and the unit on the outer door panel edge. Tech inspected the panel and found very sharp on both doors. Tech has never heard of any type of this complaint. Ordering both outer door panels. Tech also supplied the consumer line to the customer as well. ; ordrng 1 W10582010 (glass-door. LOWER) and 1 W10582018 (glass-door), schdld next appmnt for 9/6 WED !,

Tim G.

WHIRLPOOL DISHWASHER KDTE254ESS1 Complaint that the unit is not draining. Checked unit and didnt find any standing water and the drain working. Tested a normal wash and canceled the cycle to check a full drain while inspecting the drain hose finding it properly installed with a loop. Checked the errors and found a 8-1 slow drain, 6-4 open float, and 5-1 door stuck open error. Checked the float and found ok. Checked and found a lot of debris in the filter housing. Allowed the unit to complete a service cycle and found to complete without error. Advised the customer to use a cleaner to eliminate the odor and to clean filters. Unit did have some type of obstruction at some point but unit found to be working ok. ; Job Cmpltd,

Jeff M.

WRF555SDFZ01 WHIRLPOOL REFRIGERATOR The unit doors side the touches the switch is sucked in to see the picture needs a new door. Im not able to raise or lower the door the amount that it sucked in is too much. I explain to the customer very specifically to inspect the door; ordrng 1 W10855083 (DOOR)

Tim G.

MAYTAG WASHER MVWB835DW1 Complaint that the unit doesnt wash the clothing. Checked unit for errors and found nothing stored. Tested unit in manual test mode and found all functions working properly. Tech advised the customer that per what they are washing and finding the right cycle that works best can sometimes take some trial and error. Tech also advised the customer that by changing any part would not correct the issue they are experiencing. Customer expressed that they are not happy with the unit and wish someone would have told them more about the unit before they bought it. Tech supplied the customer with the consumer line number and explained the whole trial and error proscess with the different cycles. ; Job Cmpltd,

Paul H.

WFG520S0FS0 WHIRLPOOL RANGE All burners are lighting including bake and broil, op test ok, only issue is a broken knob for right rear surface burner, ordering, customer to install, no return visit neccessary; ordrng 1 W11122880 (KNOB)

Chad P.

WCG97US6DS00 WHIRLPOOL COOK TOP , Found pitting in cooktop and fr burner cap. Pain on one knob pealing off. Also, front fight burner failing to ignite. Attempted to adjust. Op test no good spark arching down. No debris. Outlet checks good. Needs cooktop, fr burner, cap and knob replaced. Cust has very limited time for install appt. they will install parts. No need to return. ; ordrng 1 W10819916 ( BURNER CAP KIT) and 1 W11170799 (COOKTOP) and 1 WP8286815 (BURNER) and 1 WPW10594481 (KNOB)

Robert A.

GE MICRO OVEN PVM9005SJ1SS Installed t stats, op test ok; Job Cmpltd,

Robert A.

KITCHENAID DBL WALL OVEN KEBS277BSS00 nstalled manager and panel, set bake, checked temp after 25 min, temp good, waited 10 min, temp good, op test ok; Job Cmpltd,

Chad P.

KBFS25ECMS00 KITCHENAID REFRIGERATOR Found plastic retainer for lower spring broke from inner mullion. Unable to reinstalled spring how ever tech was able to get mullion to close. Seems to be working properly with out spring. Gave est to cust. Office to not order parts unless contacted by cust. ; ordrng 1 WP12722803AP (MULLION),

Chad P.

MDBH979AWS3 WHIRLPOOL DISHWASHER Found control panels start and cancel keys dead. All other functions okay. Needs control panel replaced. Cust will be thinking on repair

Brian B.

WHIRLPOOL DRYER WED4815EW1 Replaced start relay. Ran test cycle. Optest ok. Vent is not connected to back of dryer. Advised customer that dryer should be vented outside and this is a fire hazard. ; Job Cmpltd,

Dan H.

AFD2535FES AMANA REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is running, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, unit needs new evaporator and compressor, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, customer does not want repair ; ordrng 1 12002041 (evaporator 220.10) and 1 W10160407 (compressor 367.29), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,

Paul H.

MDB4949SDE3 MAYTAG DISHWASHER Replaced dispenser lid, cycled opened and closed a couple of times, ran a test cycle to ensure proper opening, didn't open, checked connection to dispenser, loose, reseated, ran test again, op test ok.; Job Cmpltd

Chad P.

WZF34X16DW00 WHIRLPOOL FREEZER Found flashing in frain line. Cleared. Also water leaking around evap drain pan do to small ball of ice. Cleared ice. Op test ok. ; Job Cmpltd

Corina B.

JES9860BAW JENN-AIR RANGE Replaced the parts listed. Heated oven to 350* optest ok. ; Job Cmpltd

Dan H.

665.12773K312 KENMORE DISHWASHER Customer complaint that unit is not starting, Started normal wash cycle, unit started, unit filled and began wash cycle, cancelled, ran diagnostics test cycle found 8-1(slow drain) and 8-4(drain motor electrical problem) error codes, unit ran test cycle, same errors shown after cycle, found drain pump motor winding open, unit needs new drain pump ; ordrng 1 WPW10531320 (drain pump), , schdld next appmnt for 9/6 WED

Benjamin B.

Jenn-air range control not responding JES9900BAB

Corina B.

GSH22JGDCCC GE REFRIGERATOR CC that the unit is leaking. Found a piece of food blocking the drain hole. Steamed the drain hole out with the steamer and remove the food. Optest ok. ; Job Cmpltd

Corina B.

WRF767SDEM01 WHIRLPOOL REFRIGERATOR Replaced the harness. Optest ok.; Job Cmpltd

Dan H.

WRS331FDDM01 WHIRLPOOL REFRIGERATOR Customer complaint of loud noise, evaporator fan is running, good frost pattern kn evaporator m compressor and condenser fan are running, no electronic air damper on this model, cycled ice maker, ice maker ejected ice and filled, no unusual noises heard, unit is operating as designed

Corina B.

MRT118FFFH01 MAYTAG REFRIGERATOR CC that there is noise, the i/m is missing a part and the doors need to be flipped. Switched the doors around, leveled the unit for the vibration, noise. And the fill tube extention is missing. Called GS to reseach the fill tube extention. Cust and install the part.

Corina B.

KUIC18NNXS2 WHIRLPOOL ICE MAKER CC that there was a clean cycle then the was no power after that. Pulled unit out. Checked outlet, correct. Found a broken wire in the plug. Ohmed out the plug to the control open on the hot side. Will need a new plug. Called BB to order part. ; ordrng 1 W10483743 (harness 8325),, schdld next appmnt for 9/6 WED

Dan H.

KFIS29BBBL00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 25 degrees, found a leak at filter drier connection, recovered refrigerant, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd

Benjamin B.

Whirlpool refrigerator replaced freezer door wrf540cwbm01

Benjamin B.

Whirlpool refrigerator replaced freezer door wrf540cwbm01

Gail V.

MAYTAG DRYER MDE3000AYW Found worn drum rollers, belt and idler pulley. Will give est. cust paid dep. office to order parts.; ordrng 2 12001541 (bearing & roller asy 3018)s and 1 WP33002535 (BELT 2222) and 1 WP6-3700340 (PULLEY 1652), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 9/6 WED !,

Brian B.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found new gasket is torn right out of box. Sent pic.. Office to order another gasket. Used steamer to form freezer gasket that was not sealing. Will r/s cust.; ordrng 1 W10571956 (gasket-fip), schdld next appmnt for 9/5 TUE !,

Brian B.

FRIGIDAIRE RANGE ELE FGEF306TMFE CC that ovens are not accurate. Another co has already replaced control board and sensors 2 times. Set both ovens to 400. Stabilized temps was too hot. Entered calibration and set offset to +5. It was set on +25 from previous co.. optest ok.; Job Cmpltd,

Corina B.

KEBS278SSS04 KITCHENAID WALL OVEN CC the bake takes to long to cook, convent set at 300 is really going to 350-360, going from the bake to the convents and the digits dim and then gets bright. Set both ovens to 350*, both heated to 350*. Set to convect both held temp. Ran diag no codes. Advised cust on how to calibrate the oven. Could not dupicate the problem on the UI. Running as designed. Optest ok. ; Job Cmpltd

Robert A.

KENMORE WASHER 1105072011 Unit is now in 310. Issue is kenmore washer. CC that machine making a strange noise. Checked lower components. Found impeller broken in drain pump. Replaced from t/s. Ran calibration and auto test. Optest ok. Office to bill.; used 1 WPW10276397 (PUMP ASM, DRAIN 11811) from stock, Job Cmpltd,

Dan H.

MVWC400XW0 WHIRLPOOL WASHER Customer complaint that unit isnot draining water out of clothes, ran diagnostics found f7e5(shifter fault), f7e1basket speed fault), and f0e2( over suds) error codes, ran manual test cycle for heavybagitate and high speed spin, shifter is working, ran tachometer test, optical sensor is working, ran drain and spin cycle with 6 wet bath towels, unit spun towels out to barely damp, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd

Brian B.

MAYTAG WASHER MVWB850YG1 Found water leaking through shaft and bearings into motor area. Will give est on repair. Replaced main shaft and bearings. Ran co test cycle and spin cycle. Optest ok.; used 1 W10435302 (BEARING) from stock Job Cmpltd,

Chad P.

GDT680SSH7SS GE DISHWASHER Wrong diverter again. Called marcone. Will have to research stock. Part number we are ordering should be correct. Office to not order parts. G.s. To please send pics of parts to mike at marcone for parts research. ; ordrng 1 WD18X21678 (DIVERTER),

Chad P.

WDF520PADM7 WHIRLPOOL DISHWASHER Found neutral wire in terminal box loose. Tightened. Ran normal wash. Op test ok. ; Job Cmpltd,

Paul H.

KSSS42QDX05 KITCHENAID REFRIGERATOR Replaced valve assembly, ran water through, no dripping, op test ok.;

Jeff M.

KSBS25INBL00 KITCHENAID REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

WED5000DW2 WHIRLPOOL DRYER The unit is not working i found that the unit is not getting any power I recommended for them to get an electrician; Job Cmpltd

Brian B.

MAYTAG DRYER MEDB755DW2 CC that when start pad is pressed dryer does not start, but beeps twice S if door is opened. Found intermittent door switch. Replaced door switch . Start pad still working intermittently. Will need new user interface. Per GS, ok to order.; ordrng 1 W11035291 (OERLAY), schdld next appmnt for 9/5 TUE !,

Robert A.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Complaint of silicone smell in unit from railes being sprayed with silicone, needs railesCust wants unit replaced due to chemical smell; ordrng 2 WPW10120018 (SLIDE)s, schdld next appmnt for 9/5 TUE !,

Robert A.

KITCHENAID REFRIGERATOR KSC23C8EYY02 Found i/m stuck at 6 oclock position, , needs i/m, replaced, op test ok; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Cust states that ther was just a trickle of water from disp, so unit was moved forward to uncrush line, checked i/m fill tube frozen, cleared, cycled i/m, op test okCust has a plastic waterline attached to refrigerator, explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR W8RXEGMWQ03 rz -9, ff 58, evap fan not running, receiving power, needs fanCust to let us know; ordrng 1 WP2315539 (EVAP FAN 69.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job completd

Robert A.

WHIRLPOOL DRYER WGD4815EW2 Unit making a scrapping noise, found an earring in felt bearing, removed, ran unit, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 Ran diognastics, had cust listen to fans and comp, per svc pntr W10783614, needs comp kit and ff fan; ordrng 1 W10633627 (FAN FF) and 1 W10780378 (COMP KIT) and 1 WPW10389152 (FAN SUPPORT), schdld next appmnt for 9/5 TUE ! [**],

Robert A.

MAYTAG REFRIGERATOR MFT2776DEM00 Found ff fan not running, ran diagnostics, fan receiving power, replaced fan, ran test 4, good, op test ok; Job Cmpltd,

Corina B.

KGSS907SSS02 KITCHENAID RANGE Replaced parts listed. Brought back core and unused parts. Replaced the spark module from t/s. Heated oven to 350, lite everytime. Optest ok. ; used 1 WPW10331686XXX (XXXSPARK MODULEXXXDONOTRESTO) from stock, Job Cmpltd

Corina B.

WFG320M0BW0 WHIRLPOOL RANGE CC that the gas lines are broken. Found the gas lines are broken on bent on all the burners. Will need new gas lines to the burners and an ignitor. Cust will install the parts. Advised cust that there is no warranty, since we are not installing the part. ; ordrng 1 W11028738 (ORFICE LF 2979) and 1 W11050487 (ORFICE 4039) and 1 W11162117 (ORFICE 4039) and 1 W11167099 (ORFICE 1823) and 1 WPW10515459 (igntr-surf 1724)

Dan H.

PTB1953GRW MAYTAG REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 49 degrees, freezer section temperature at 11 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, unit needs new thermostat; ordrng 1 61005790 (TSTAT), schdld next appmnt for 9/6 WED

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR Installed new freezer section door, op test good ; Job Cmpltd

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR No parts recieved yet, customer to contact when parts arrive; schdld next appmnt for 9/5 TUE

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER Installed new door panel, op test good ; Job Cmpltd

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR New door has dent in same place(see pic), need to reorder freezer section door; ordrng 1 LW10648583 (DOOR), schdld next appmnt for 9/5 TUE

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR No door recieved yet, customer to contact us when door is recieved; schdld next appmnt for 9/5

Benjamin B.

Whirlpool dishwasher leaking out front

Chad P.

RTW4516FW0 ROPER WASHER Found drain line kinked. Corrected. Op test ok. ; Job Cmpltd,

Chad P.

MQF1656TEW02 MAYTAG FREEZER Installed timer. Op test ok. ; Job Cmpltd

Chad P.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR Found fz door seal not sealing on lower rh side. Unable to get it to conform and seal. Needs gasket replaced. Also, ff i.m. Will not cycle. Has power. Needs i.m. Replaced. ; ordrng 1 W10884297 (SEAL, FZ) and 1 W10898228 (ICEMAKER)

Chad P.

MDB7609AWB2 MAYTAG DISHWASHER Found control panel shorted on ribbon cable. Needs control panel replaced. ; ordrng 1 W10811155 (PANEL, BLK),

Jeff M.

MFD2561HEB MAYTAG REFRIGERATOR The unit is not making ice but the icemaker did cycle automatically for me but I never heard ice drop unit needs new icemaker; ordrng 1 D7824706Q (ice maker)

Jeff M.

WDF770SAFZ WHIRLPOOL DISHWASHER The unit was not draining i found out that they installed a new garbage disposal. The dain plug was never knocked out. Unit op tested good after i removed the plug ; Job Cmpltd,

Paul H.

ATB2232MRB00 AMANA REFRIGERATOR , Cleared drain, checked part breakdown, drain has no duckbill or p-trap, called techline, spoke with Gage, checking on availability of a duckbill for the unit, can't find a duckbill, SR# 7719925004, transferred to a Master Tech, TJ, install heat probe, gave part number; ordrng 1 819043 (heat-probe)

Paul H.

GTW460ASJ5WW GE WASHER Replaced latch and strike, started a cycle and observed, op test ok.; Job Cmpltd

Corina B.

WED7990FW0 WHIRLPOOL DRYER CC that the unit takes up to 3 hrs. Ran diag no codes. Read manual The dryer is located in a closet. The side is 1" and the back wall is 2.5" for ventaltion. It need to be 1" and 5". Its in a cubby hole with no doors. CLEANING THE COOLING FAN SCREEN, once a month and there is no access to clean the vent every month. Unit is working as designed. Found the vent screen that you can not access is starting to clog with lint, thats by the evapOratir.turned the dryer on is heating. Optest ok. ; Job Cmpltd

Corina B.

KRMF706ESS01 KITCHENAID REFRIGERATOR Siliconed the cabinet and the frame of the ff. Optest eo. ; Job Cmpltd

Dan H.

KFIS29PBMS00 WHIRLPOOL REFRIGERATOR Installed new board kit and cleared evaporators, op test good ; Job Cmpltd

Dan H.

VAW3584GW0 CROSLEY WASHER Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f8e1(long/no fill), found drain hose laying on the floor, corrected, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Dan H.

ASI2275FRW00 AMANA REFRIGERATOR Customer complaint that unit is leaking water, found ice build up on freezer section floor common with evaporator drain tube clog, found a screw lodged in evaporator drain tube, removed, op test good ; Job Cmpltd

Dan H.

MDE2500AYW MAYTAG DRYER Customer complaint that unit is not heating, started timed dry cycle, unit is not heating, found hi limit thermostat open, jumped out, unit still not heating, found heating element open, unit needs new heating element and hi limit thermostat, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair; 1 WP303396 (TSTAT 40.86) and 1 WPY308612 (ELEMENT 161.07),

Robert A.

FRIGIDAIRE REFRIGERATOR FGHS2631PF4A Found segments of display blank, needs ui; ordrng 1 242058232 (UI), schdld next appmnt for 9/5 TUE !,

Robert A.

KITCHENAID WALL OVEN KODC304ESS00 , Found no display, doors locked, found t fuse open, jumped out, lower oven heating, top oven not, t stat open, screws missing from bottom trim; ordrng 1 W11025102 (T FUSE) and 1 W11165152 (T STAT) and 2 WP8281236 (SCREW)s, schdld next appmnt for 9/5 TUE ! [**],

Benjamin B.

Kitchenaid refrigerator not making ice KFSS20EYWS00

Benjamin B.

Maytag range preheat issues MER6600FW0

Benjamin B.

Paul H.

KFXS25RYMS4 KITCHENAID REFRIGERATOR Found i.m. Shorted on heater. Replaced. Op test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

Jeff M.

MVWB835DW1 MAYTAG WASHER The unit is not filling with water the water valves work There is no blocks in the waterline the unit needs a new control; ordrng 1 W11024149 (CONTROL),

Jeff M.

KERH507YALO WHIRLPOOL RANGE The units fuse holder is melted I found the part number of a non-discontinued fuse holder ; ordrng 1 W10245194 (block-fuse)

Paul H.

MBF2258FEZ01 MAYTAG REFRIGERATOR Cc noise, plugged in and observed, did not hear any unusual sounds, advised RTM to leave running for 24 hours and check; Job Cmpltd

Paul H.

WMH31017FB0 WHIRLPOOL MICROWAVE , Replaced board and tested, op test ok.; Job Cmpltd,

Paul H.

CAE2743BQ0 WHIRLPOOL WASHER Replaced coin chut and tested, cycled freely, op test ok.; Job Cmpltd

Benjamin B.

GEW9250PW0 WHIRLPOOL DRYER Found unit not starting just beeping when start button is pushed found door switch open need to order ; ordrng 1 SHIPPING (SHIPPING) and 1 WP8283288 (switch-dor)

Benjamin B.

MFT2976AEM00 WHIRLPOOL REFRIGERATOR Found fresh food at 40 freezer 14 with nothing in it instucted custmto keep an eye on it and put some water or some type of food load in unit unit is working ok at this time

Benjamin B.

MGR6875ADS8 MAYTAG RANGE Found top oven not leaving 100 degrees on bake found ignitor open replaced same op test ok; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

Benjamin B.

WDF520PADM7 WHIRLPOOL DISHWASHER Found disposal clogged cleared op test ok; Job Cmpltd

Benjamin B.

MHW42008W2 MAYTAG WASHER Found pet fer clogging holes in boot removed op test ok see pics.; Job Cmpltd