Service History 269

We serviced a

AMANA REFRIGERATOR

Model TR21S4E

Near Garfield Heights, OH 44105

Gabriel P

Job Details: 09/30/2022

"Temps are accurate and noise normal from compressor,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chardon, OH 44024

Joe O

Job Details: 09/30/2022

"Installed gearcase, capacitor, control and latch. Tested. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Madison, OH 44057

Dan H

Job Details: 09/30/2022

"Customer complaint of gas smell, no leaks found, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Lorain, OH 44055

Marie V

Job Details: 09/30/2022

"Cc that the unit is not cooling , and that she heard like a pop noise. Took temps 54* and fresh food 65*. Compressor running but souns funny. No frost on freezer, a little ice on evaporator cap tube. The evaporator cap tube was also kinked. Corrected. Still no flow of refrigerant. Installed piercing valve. On vacc. Unit will need compressor, filter drier and evaporator. Office will contact once they have eta on the part. ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor) and 1 WPW10143759 (Dryer)"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Brecksville, OH 44141

Manny

Job Details: 09/30/2022

"Replaced control, ran test, good heat, unit working properly, vent needs cleaning, cyst stated he tried cleaning it but think he made it worse. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pepper Pike, OH 44124

Manny

Job Details: 09/30/2022

"Cc unit not cooling at all. Verify and temps at 85 in ff and 83 in fz, plugged into killawatt and unit pulling 0.50 amps unit is low on refrigerant, removed cover from control and control smells like burn, control is super hot, spoke to bj he said I could replace the control and install a dye filter and recharge to see if there any leaks or the unit came with no refrigerant, let customer know this and he said he will try to get it replaced by the retailer and if they replaced it theyll let us know. ; ordrng 1 W11224256 (cntrl-elec) and 2 WPW10143759 (dryer)s"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44109

Angel

Job Details: 09/30/2022

Cc that unit was not passing the wash indicator. Ran diagnostics and unit has a F5E2 error code indicating a latch problem tested the latch and it would not work properly unit will need latch replaced. Replaced latch ran a calibration and auto test. Opt test ok.; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

GE REFRIGERATOR

Model GFE29HSDASS

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 09/30/2022

"Cc: not cooling ff sectionFound temps at 55 in ff section and 0 in freezer. Found unit has low ff evap fan speed. Cannot enter diagnostics due to water button not functioning. Needs update module and ff evap fan; ordrng 1 WR98R4546322 (Update module) and 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Olmsted Township, OH 44138

Marie V

Job Details: 09/30/2022

"Replaced gearcase and water valve. Deleted error codes, calibrated and ran auto test. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Willoughby, OH 44094

Corina B

Job Details: 09/30/2022

Replaced the heater. Ran a calibration. Started a cycle. No leaks. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lorain, OH 44053

David R

Job Details: 09/30/2022

"Called techline, no new notes on their end, explained control and UI replaced multiple problems, that seems to not be problem. Techline suggested replace latch. Dc voltage to it. If happens again for customer to leave unit as is to test power to different components. Replaced latch. Unit acting properly. Good, Op Test Ok, ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Columbia Station, OH 44028

Gabriel P

Job Details: 09/30/2022

"Replace control and latch ,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Willoughby, OH 44094

Joe O

Job Details: 09/30/2022

"Cc: items stuck under agitatorFound thin curtain stuck under agitator. Removed. Found agitator slightly warped. Needs agitatorCustomer does not want to repair at this time; ordrng 1 W11550891 (Agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near North Benton, OH 44449

Brian M

Job Details: 09/30/2022

Installed door OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Shaker Heights, OH 44120

Angel

Job Details: 09/30/2022

Cc that unit starts to dispense crushed ice but than motor stays humming. Confirmed tested the dispenser and it starts fine but motor gets jammed and starts humming. Took aoart to see if theres anything obstructing it but everything looked good. Ordering auger motor and ice container. ; ordrng 1 W10822606 (Motor) and 1 WPW10347093 (Ice container)

We serviced a

GE REFRIGERATOR

Model GNE25JGKNFWW

Near Willoughby, OH 44094

Joe O

Job Details: 09/30/2022

Installed gasket. Steamed gasket. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVQ01

Near Mayfield Heights, OH 44124

Manny

Job Details: 09/30/2022

"Cc unit not defrosting, verified and found door and ceiling full of frost, unit is getting warm air through the door, removed evap cover and components passed, advise customer to make sure door is closed all the way and nothing inside is keeping it from closing, unit working properly. Opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LB

Near Kent, OH 44240

Brian M

Job Details: 09/30/2022

Cc unit leaking and control keeps saying hi Found unit cooling properly And Found leak at fill tube Needs control and tube ; ordrng 1 A01078804 (control) and 1 241796405 (tube-water fill) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X20DW02

Near Avon, OH 44011

David R

Job Details: 09/30/2022

"Customer said under a year old, had POP but no model number on it, looked up entitlement and still says unit in warranty, screen shot and saved. Cc unit is not cooling, can hear fans. Unit is freezing. Ice build on evap and fan causing unit to not cool properly. Went into diagnostics, control not sending proper voltage to heater. Thermistor seems to be out of range as well. Ordering control thermistor, heater ; ordrng 1 W11496886 (Control) and 1 WPW10383615 (Thermistor) and 1 WPW10316428 (Heater)"

We serviced a

KITCHENAID COOKTOP GAS

Model KGCD807XSS01

Near Strongsville, OH 44136

Gabriel P

Job Details: 09/30/2022

Found scratch on cooktop and replace other parts that werent replaced customer though technician dr replace it but they were not replace and it did not fix issue when left front burner light the right front burner stay sparking we replace switch and ignitor and burner call bj found wrong wire plug in try using it but still sparking on the right front being off technician bj help check for all wires; ordrng 1 WP74010766 (Spark module) and 1 W10296933 (Top glass)

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Geneva, OH 44041

Dan H

Job Details: 09/30/2022

"Customer complaint that unit shakes and does not spin out clothes, unit spins and drains, suspension is good, counter weights are in place, amount of shaking is normal, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Painesville, OH 44077

Jason N

Job Details: 09/30/2022

"Cc unit ff section not cooling and frost buildup in freezerFound no airflow to ff section, frost buildup in freezer section and air passages. Checked for air leaks into unit. Found large gaps in in lower liner on both right and left corners of ff section. Right side is much larger. Called wp techline, Chris, liner damage due to unit possibly being dropped. Unit is designated non repairable. Chris advised since unit is 9mo. old, customer will have to call WP consumer for next steps."

We serviced a

KENMORE REFRIGERATOR

Model 596.75932405

Near Painesville, OH 44077

Jason N

Job Details: 09/30/2022

"Cc unit making noises intermittently Ran diagnostics functionality tests, fan, damper and compressor, no abnormal noises heard. Let unit start into cooling mode, observed unit for several minutes. Unable to duplicate noise issue at this time."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Avon Lake, OH 44012

David R

Job Details: 09/30/2022

"Cc unit found water on floor a couple days or so after Last Tech was out, coming from FZ. Would suggest replacing drain tub and steaming out FZ evap drain at the same time. Ordering drain tube. ; ordrng 1 W11252097 (Drain tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02D

Near Eastlake, OH 44095

Corina B

Job Details: 09/30/2022

Replaced the door. Raised the door. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF9

Near Mentor, OH 44060

Jason N

Job Details: 09/30/2022

"Installed ice maker parts, and UI control. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near Mentor, OH 44060

Jason N

Job Details: 09/30/2022

"Cc unit leaking from behindRan m/s for entitlement, under a yr. Customer stated unit flooded her floor the first time she used it. Inspected unit, found drain hose disconnected from rear of unit. Reconnected drain hose and ran operational test. No leaks. Op test good."

We serviced a

FRIGIDAIRE WASHER

Model FAFW3801LW5

Near Brook Park, OH 44142

Marie V

Job Details: 09/30/2022

"Cc that unit is making a noise when spinning, and that it was almost walking. The walking is because of off balance load. Stared unit noise comes from belt. ; ordrng 1 134051003 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXMT10

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 09/30/2022

"Replace ice maker,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Chesterland, OH 44026

Corina B

Job Details: 09/30/2022

"Cust showed pop, sent pic. CC that there is ice in the door and food freezing in the ff. Cust stated the toddler played with the temp and put the ff at the coldest setting. Showed the customer how to use the child lock. Ask cust to fill a cup up with ice, filled to the top. Advised cust the ice has no where to go when filling the cup full. 3/4 full is the ideal. Opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2342LF7

Near Ashtabula, OH 44004

Dan H

Job Details: 09/30/2022

"Customer complaint that unit is not dispensing ice, unit dispenses crushed and cubed ice, unit is operating as designed"

We serviced a

GE DISHWASHER

Model GDF520PGJ5CC

Near Ashtabula, OH 44004

Dan H

Job Details: 09/30/2022

"Customer complaint that unit is not starting, confirmed, diagnostic led on control is solid lit, unit needs new control, customer does not want repair ; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 09/30/2022

"Found drip pan clogged steam it completely also show customer each step of work that was done by record video,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Chagrin Falls, OH 44023

Joe O

Job Details: 09/30/2022

"Cc: not cooling properlyFound temps in ff section at 59 degrees, freezer at 22 degrees. Found frost build up around evap fan. Found evap fan still functioning, pulled in warm are. Customer stated the door did get left open over night at 1 point. Needs defrosted. Defrosted. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 09/30/2022

"Cc: not dryingCustomer stated after a cycle the unit will have a puddle in the bottom of machine. Customer had unit running upon arrival. Canceled cycle. Unit drained. Found error codes f9e4(light in the tub). Ran diagnostics test cycle. Unit filling, washing, heater is functioning and unit is draining. Advised customer on rinse aid usage. Unit functioning as designed. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Cleveland, OH 44135

Marie V

Job Details: 09/30/2022

"Cc that the unit is not spaying water, dishes are not been cleaned. Stared a normal cycle very little water coming in. Removed hose. Had a clogged in it. Cust dad Corrected issue in water line. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW1

Near Bay Village, OH 44140

David R

Job Details: 09/30/2022

"Cc unit clothes coming out wrinkled. Found hot and cold reversers from installers. Corrected. Looked up online and different suggestions to help customer. Avoid mixing clothes or overloading cycle, items in wash basket not to be stuffed must have room to move freely, select correct wash cycles, proper fabric softener use, dont use water too hot for fabric. Let customer know other then reversed water lines, unit is working properly. Unit is good Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Streetsboro, OH 44241

Brian M

Job Details: 09/30/2022

Cc no ice Found e2 error needs Icemaker Not in stock office to schedule ; ordrng 1 W11579560 (Icemaker)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Beachwood, OH 44122

Angel

Job Details: 09/30/2022

"Cc that unit was squealing. Confirmed ran unit and it started squealing unit will need idler pulley replaced used repair kit so I replaced rollers, belt and pulley tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW06

Near Brooklyn, OH 44144

Marie V

Job Details: 09/30/2022

Cc that the door is damaged. Confirmed. Replaced door. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Westlake, OH 44145

David R

Job Details: 09/30/2022

"Cc unit still ice up in FZ section. Thermistor already been replaced. Ordering controls, thermistor and evap harness. **2 job count to steam. ; ordrng 1 W11546690 (Control) and 1 W11203289 (Ui control) and 1 W11546681 (Harness), used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Garrettsville, OH 44231

Corina B

Job Details: 09/30/2022

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 41 grams of r600, unit cooling, pressures good, op test ok"

We serviced a

ELECTROLUX DRYER

Model ELFE4222AW00

Near Highland Heights, OH 44143

Angel

Job Details: 09/30/2022

"Cc that unit has a AL 60 error coming up when unit trying to heat and it wont heat. Took apart unit to check heating element and found heating element open u it will need heating element replaced; ordrng 1 136611032 (Heating element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GFDR485GF1MC

Near Elyria, OH 44035

Gabriel P

Job Details: 09/29/2022

"Unit start heating when start but when it cycles off and going to cycle back on heater working it wont light the gas ; ordrng 1 WE14X10109 (Coils), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 09/29/2022

Customer ran 10 towels and it might got too heavy and broke shield ordering shield ; ordrng 1 WPW10550173 (Shield)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, OH 44077

Jason N

Job Details: 09/29/2022

"Cc unit not draining Ran diagnostics, found codes f9e1 for drain problem and f9e3 for drain pump electrical problem. Unit also needs updated heater element, heater bushings are brass. Replaced drain pump using customer supplied pre Id part. Replaced heater element using customer supplied pre Id part per wp pointer. Ran diagnostic cycle. Checked for leaks, all functions passed. Unit drained out properly. Op test good."

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Jefferson, OH 44047

Joe O

Job Details: 09/29/2022

"Cc: not heatingFound element open. Needs elementCustomer does not want to repair at this time ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE FREEZER UPRIGHT

Model 253.9266412

Near Madison, OH 44057

Joe O

Job Details: 09/29/2022

"Cc: not cooling properlyFound compressor running, pulling 1.7amps. Not building any frost pattern. Needs compressor and drierCustomer does not want to repair at this time ; ordrng 1 5304478809 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Elyria, OH 44035

Gabriel P

Job Details: 09/29/2022

"Start device was disconnected,correct issue opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Westlake, OH 44145

Marie V

Job Details: 09/29/2022

"Cc that the unit is freezing food in fresh food section. Took temps 34* and 33* inside. Freezer is at 3*. Temperature is set to 40*fresh food and 0* in freezer. Verify error codes. Has 0. Verify ohms on thermistor is in range. Cust said that a lot of vegetables and lettuce have got to get ride of it because of it, and raising temp does not correct issue. Will order controls. And replaced thermistor as well. Office will contact once they have eta on the parts. ; ordrng 1 W11574770 (Control) and 1 W11574767 (Ui) and 1 W10316760 (Thermistor kit) and 1 W11574766 (Panel ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 09/29/2022

"CC that the dishwasher is not washing. Confirmed. The control is not sending power to the pump and motor. Will need a new control, pump and motor. Office is to reschedule appointment ; ordrng 1 W11305297 (Control) and 1 W11087376 (Pump and motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Avon Lake, OH 44012

Angel

Job Details: 09/29/2022

Cc that unit was making a loud squeal and also showed me a video. Confirmed heard the video and it was loud tried to put unit into a spin but did not do the sound so i spun the basket by hand and when it was stopping you could hear a squeal. So i removed the rotor from underneath and noticed that the spring on the slider was getting stuck was not smooth going up and down so i replaced the slider and spun unit by hand and could not hear the squeal anymore tested on a manual high spin and nothing. Unit working as should now explained to customer what i replaced and why and if any issues to give us a call back. Opt test ok.; used 1 W10734521 (SLIDER) from stock

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Avon Lake, OH 44012

Angel

Job Details: 09/29/2022

Cc that unit was not working after trying to take out so e coins that were stock around the agitator. Tested unit and the drain pump was just humming so i took the unit in back apart took out the drain pump but there was nothing inside it. Tried draining it again but would not drain tried taking out tub was there for a while but no luck would have to either grind out or hit it out and it would damage the shaft. Customer stated to leave as is she will rather get into a new unit than spending extra money on this unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Solon, OH 44139

Brian M

Job Details: 09/29/2022

"Cx that little rubber on mullion heater is ripping off, and little rubber flap on door gasket is ripped Needs mullion and gasket CUSTOMER has 1 but needs both gaskets replaced ; ordrng 1 W11455378 (Mullion) and 1 W11456682 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHAXLL03

Near Chardon, OH 44024

Dan H

Job Details: 09/29/2022

"Installed new thermostat, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 09/29/2022

"Installed new drain pump and heater, op test good"

We serviced a

GE REFRIGERATOR

Model CYE22USHBSS

Near Novelty, OH 44072

Joe O

Job Details: 09/29/2022

Cc: frosting on evaporatorCustomer installed fan prior to us coming out. Customer did not thaw unit after installing fan. Found temps in ff section at 45 degrees. Found evap fan is running. Needs defrosted. Customer is going to unplug to defrost unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Wickliffe, OH 44092

Jason N

Job Details: 09/29/2022

"Installed compressor, filter drier and repaired lokring connection on condenser. Pulled vacuum on system to 29 in/hg. Recharged system with 68g. Of r600a. Low side stable at 5 in/hg vacuum, good heat on discharge, freezer starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

MAYTAG WASHER

Model MAV5000AWW

Near Cleveland, OH 44144

Manny

Job Details: 09/29/2022

"Cc unit hasnt been used in over a year, stated water coming in but not washing, found transmission locked up, unit will need transmission, customer will not proceed with the repair.; ordrng 1 35-6615 (ht trans s), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/29/2022

Cc unit wont start Found service bulletin W11618678After diagnostics mode unit apparently needs to be powered cycle to run normal loads Pulled power and ran customers selection of clean washer like she was trying to do Unit started up and is running cycle

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Streetsboro, OH 44241

Brian M

Job Details: 09/29/2022

Cc unit humming Found unit unplugged Plugged unit In and drain pump kicked on Reset control Ran diagnostics no error Ran auto test and calibration OP Test Ok Advised to watch and soap usage

We serviced a

GE COOKTOP ELE

Model JGP963BEC2BB

Near Solon, OH 44139

Corina B

Job Details: 09/29/2022

Replaced the igniter not working. Will need a new igniter. ; ordrng 1 WB13X27058 (Igniter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Oberlin, OH 44074

Gabriel P

Job Details: 09/29/2022

Replace seal and steam it opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Westlake, OH 44145

Marie V

Job Details: 09/29/2022

"Replaced tub, tested unit outside. No leaks. Op test ok"

We serviced a

GE REFRIGERATOR

Model GNE25JMKCFES

Near Willoughby, OH 44094

Jason N

Job Details: 09/29/2022

"Installed start relay and capacitor. Plugged in unit, compressor started and stopped after 10 seconds, relay overload opened. Checked amp draw on compressor when running, starts at 11.7A and drops to just below 9A and then relay overload trips. Compressor is internally compromised, will need replaced. Customer does not want to continue with repair.; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Beachwood, OH 44122

Joe O

Job Details: 09/29/2022

"Cc: freezer evap frosted overFreezer evap completely frosted over. Ohmed out thermistors and element from control. 26k freezer evap thermistor 12k ff evap thermistor 15k freezer thermistor 33ohms element. Called whirlpool tech line spoke with Chris, stated with all the information sounds like a bad control. He stated replace control; ordrng 1 WPW10739408 (cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Warrensville Heights, OH 44128

Joe O

Job Details: 09/29/2022

Installed control. Ran auto test. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Avon, OH 44011

Angel

Job Details: 09/29/2022

Cc that lights did not work and freezer was not freezing. Verified the lights and the lights were not turning on because they had a piece of tape over the switch making it think the door was shut took it off and the light started working as should now. For the freezer the temperature was at 19* but wasnt sure how long they had it plugged in here at Lowes so I took off the evaporator cover to check the frost pattern and unit had a good frost pattern can not find issue with unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Streetsboro, OH 44241

Brian M

Job Details: 09/29/2022

Cc shield fell off Found bolt holes to be bigger than normal Added over sized screws OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Reminderville, OH 44202

Corina B

Job Details: 09/29/2022

"CC that the ice maker is not working. Confirmed. Found an ice chunk in the ice maker. Cust has a saddle valve and a plastic waterline. Advised cust to replace the saddle valve with an inline valve. And the plastic waterline with a braided flex or a copper line. Replaced the ice maker, valve and the water tube."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Painesville, OH 44077

Dan H

Job Details: 09/29/2022

"Customer complaint that unit is freezing food in pantry drawer and fresh food section, found pantry drawer gasket shredded and not sealing, unit needs new pantry drawer gasket, part is out of stock so not scheduling return appointment ; ordrng 1 5304519038 (Gasket)"

We serviced a

KENMORE REFRIGERATOR

Model 10655622500

Near Geneva, OH 44041

Dan H

Job Details: 09/29/2022

"Customer complaint that ice chute door is not closing and unit is not dispensing ice, found ice door worn out and bracket broken, unit needs new bracket and ice chute door; ordrng 1 WP2180226 (Bracket) and 1 WP2180353 (Door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Marie V

Job Details: 09/29/2022

"Replaced control, tested unit . Op test okBrought cores for return."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lakewood, OH 44107

Marie V

Job Details: 09/29/2022

Replaced shifter and harness. Tested unit. Op test ok

We serviced a

METAL TANK OF GAS

Model n/a

Near Mentor, OH 44060

Jason N

Job Details: 09/29/2022

Picked up tank of compressed N2

We serviced a

HOT POINT WASHER

Model HTW240ASK5WS

Near Mentor, OH 44060

Jason N

Job Details: 09/29/2022

"Cc unit not starting cycleRan diagnostics, found codes 23 critical lid lock failure, 26 for out of balance and 31 for out of balance final spin. Ran lid lock state test, lid lock is not recognizing lid as being in the down position. Unit will need lid lock replaced. Customer declined repair at this time. Estimate only.; ordrng 1 WH08X32697 (Lid lock)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Bedford, OH 44146

Joe O

Job Details: 09/29/2022

"Installed control, programmed. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Kent, OH 44240

Brian M

Job Details: 09/29/2022

Cx unit not shutting off Found customer to be trying to use cycle signal switch in the hopes that he can turn off the timer using it Advised on functions of the switches and timer OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Brecksville, OH 44141

Corina B

Job Details: 09/29/2022

"CC that the unit is not draining. Confirmed. Found the drain hose blocked with food. Tried using a waterline down the drain hose. Better but will need a new drain hose. Cust does not want to repair.; ordrng 1 WPW10545278 (Drain hose) and 1 W10712310 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Ashtabula, OH 44004

Dan H

Job Details: 09/29/2022

"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, unit drained, no leaks found, found gearcase leaking gear oil, unit needs new gearcase, customer does not want repair at this time ; ordrng 1 W11449840 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Brook Park, OH 44142

Marie V

Job Details: 09/29/2022

"Cc that the unit is not drying dishes and that last time dishes where still dirty. Ran diag got error code . F7e1 Control programmed to disable heater but continue running cycles if it detects a water heating problem , f5e3 wash motor not running. Unit continued with diag, pass. Took temps 147*. In Range. Cust asked witch water line needs to be hooked up is hot water. Cust will correct issue. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Mentor, OH 44060

Jason N

Job Details: 09/29/2022

"Cc unit making loud noisesRan diagnostics, found code f0e5 for offbalance load. Ran auto test cycle, did not hear any abnormal noises. Checked under unit, all components look good, nothing unusual. Unable to duplicate noise concerns at this time."

We serviced a

WHIRLPOOL WALL OVEN

Model RBD245PRS04

Near Cleveland, OH 44122

Joe O

Job Details: 09/29/2022

"Cc: intermittently shutting down(blank display), error codeRan test bake. Found display dimming until unit shut off. Tested power at control found unit receiving proper power. Needs control.Control shows discontinued; ordrng 1 8303883 (Control(discontinued))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Seven Hills, OH 44131

Corina B

Job Details: 09/29/2022

Cc That the lights are not working. Scode S191AQ for freezer light parts and labor are covered. Replaced the led light from surplus and t/s. Opt test ok ; used 1 W11601310 (Led light) from stock

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRW00

Near Bedford, OH 44146

Corina B

Job Details: 09/29/2022

"CC that the ff is not cooling freezer is fine. Confirmed. 67* ff and Fz 2*. Damper is open. Ran a manual defrost, compressor stayed on. Replaced the control from t/s. Ran a defrost turned on. Defrost the evaporator. Opt test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model AFI2538AEW4

Near Conneaut, OH 44030

Dan H

Job Details: 09/29/2022

"Customer complaint that nothing is working, confirmed, fresh food section temperature at 73 degrees, freezer section temperature at 70 degrees, nothing is running, unit needs new control; ordrng 1 WPW10310240 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Parma, OH 44134

Marie V

Job Details: 09/29/2022

Cc that the door wont close. Confirmed. Corrected issue. Advice cust to avoid leaning on door or put heavy things on it. Op test ok

We serviced a

GE REFRIGERATOR

Model GTH18gbddrww

Near Painesville, OH 44077

Jason N

Job Details: 09/29/2022

"Cc unit will intermittently make loud nose Unit not running when arrived, adjusted thermostat to start unit into cooling mode. After a few minutes, can hear evaporator fan motor bearing start to squeak. Found excessive play in motor bearings. Unit will need evaporator fan motor replaced. ; ordrng 1 WR60X31522 (Evaporator fan)"

We serviced a

MAYTAG WASHER

Model MTW5770TQ0

Near Shaker Heights, OH 44122

Joe O

Job Details: 09/29/2022

"Cc: not advancing in cycle when on heavy duty or super washRan super wash. Unit filling and agitating. Monitored. Unit not advancing past heavy duty. Spoke with BJ, he stated it was reccomended to replace both atc and timer. Needs timer and atc; ordrng 1 WPW10111389 (timer) and 1 WP8578335 (swtch-temp)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW03

Near Cleveland, OH 44106

Corina B

Job Details: 09/29/2022

CC that the u it is not cooling. Confirmed. 74*. No frost pattern on the evaporator. Will need a compressor and evaporator. Office is to reschedule appointment ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (Compressor) and 1 WPW10143759 (Drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Ashtabula, OH 44004

Dan H

Job Details: 09/29/2022

"Customer complaint of noisy operation and doors are not aligned, doors can be aligned once unit is installed in home, no unusual noises heard, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Middleburg Heights, OH 44130

Marie V

Job Details: 09/29/2022

"Cc that the unit makes noise , that is not dispensing rinse aid and is not leveled. Motor is a little loud. Unit has insulation. Will replace motor. Office will contact once they have eta on the part; ordrng 1 W11416362 (Motor)"

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Painesville, OH 44077

Jason N

Job Details: 09/29/2022

"Cc unit leaking Customer had just run a cycle, found small amount of water on left side under door. Found water was dripping inside door, vent gasket not sealing properly. Unit will need vent gasket replaced. ; ordrng 1 WD08X10092 (Vent seal)"

We serviced a

KITCHENAID REFRIGERATOR

Model WRT318FZDB02

Near Aurora, OH 44202

Brian M

Job Details: 09/29/2022

Installed control and thermistor Advised to let settle for. 72 hours to notice any temp difference

We serviced a

JENN-AIR COOKTOP GAS

Model JGD3430GS00

Near Willoughby Hills, OH 44094

Joe O

Job Details: 09/29/2022

Installed igniter. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Berea, OH 44017

David R

Job Details: 09/29/2022

"Filter sent out, broken in half, could not use. Was able to reuse the old one, so no charge for that. Replaced gearcase assembly, basket assembly , agitator, spanner. Ran diagnostics, test 51/52. Good. Op Test Ok,"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVB00

Near North Royalton, OH 44133

David R

Job Details: 09/29/2022

"Replaced bi metal and control, programmed. Good. Give 24 hours to cool and 24-48 for full bin of ice. Took pic of evap to have for reference if needed in future. Op Test Ok"

We serviced a

MAYTAG DRYER

Model DE410

Near Cleveland Heights, OH 44106

Manny

Job Details: 09/29/2022

"Cc unit not heating, verified and no heating, took unit apart and checked power to heater and good power, removed heater cover and heater is broken, unit needs heating element assembly, customer will not proceed with the repair.; ordrng 1 WPY303404 (element, assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Cleveland, OH 44115

Manny

Job Details: 09/29/2022

"Cc unit not heating, verified and no heating, checked power and good power, removed back cover and can see the heater coil in pieces, replaced heater and thermal cut off with TS# 270838(heater) and W10900067(cutoff), unit is under warranty per entitlement; used 1 279838 (ELEMENT), and 1 W10900067 ( Cutoff) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Westlake, OH 44145

Angel

Job Details: 09/29/2022

Cc that console some of the buttons do not work. Confirmed the power wash and tough buttons do not work. Replaced console tested functions. Opt test ok.

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