We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austinburg, OH 44010
Dan H
Job Details: 12/12/2022
"Customer complaint that unit is not spinning properly, ran diagnostics found f7e1(basket speed fault) error code, found optical sensor not reading basket speed, Unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Cleveland, OH 44143
Manny
Job Details: 12/12/2022
"Replaced FZ door, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Lorain, OH 44052
Marie V
Job Details: 12/12/2022
Cc of unit squeaking confirmed. Npunit needed roller and pulley. Replaced from T/S. Tested unit. Pass. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE STACK W/D
Model fflg3900uw0
Near Strongsville, OH 44136
Gabriel P
Job Details: 12/12/2022
See at pvr ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Jefferson, OH 44047
Jason N
Job Details: 12/12/2022
Could not install gearcase. Washplate seized to shaft. Quoted customer washplate cost. ; ordrng 1 W10775188 (Washplate)
We serviced a
KITCHENAID RANGE
Model KFEG500ESS2
Near Lakewood, OH 44107
Marie V
Job Details: 12/12/2022
"Cc oven takes too long to heat. confirmed. Found element open. Verify power going to it 241V. Cust will install part. Do not make another appointment unless cust wants us to install.; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4501XQ0
Near Madison, OH 44057
Dan H
Job Details: 12/12/2022
"Customer complaint that unit keeps spinning and shakes, found suspension worn, unit needs new suspension rods ; ordrng 1 W10780048 (Suspension), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
Gabriel P
Job Details: 12/12/2022
"Replace harness,opt test ok"
We serviced a
JENN-AIR RANGE
Model JGRP748HL00
Near Strongsville, OH 44136
Manny
Job Details: 12/12/2022
"Replaced oven sensor, opt test ok; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB04
Near Lorain, OH 44052
Angel
Job Details: 12/12/2022
Steamed out evaporator replaced ui and main control board let customer know to wait 24hrs for proper cooling opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Painesville, OH 44077
Dan H
Job Details: 12/12/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 0 degrees, Evaporator fan is not running, installed new control, evaporator fan started, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Mentor, OH 44060
Joe O
Job Details: 12/12/2022
Installed knob and valve. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Dan H
Job Details: 12/12/2022
"Customer complaint that unit is not starting, confirmed, found no buttons on user interface working, unable to run diagnostics, found basket full of water, unit new new control, user interface and drain pump ; ordrng 1 W11419171 (Cntrl) and 1 W11478526 (User interface) and 1 W11396717 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Elyria, OH 44035
David R
Job Details: 12/12/2022
"Replaced latch. Ram diagnostics, good. All components working. Found old latch was broken apart. Unit not draining. Found drain hose check valve from drain pump ripped apart. Ordering drain hose. ; ordrng 1 WPW10562025 (Drain hose internal)"
We serviced a
WHIRLPOOL DRYER
Model LGB6000KQ1
Near Lakewood, OH 44107
Marie V
Job Details: 12/12/2022
"When replacing motor , found wheel stuck, told cust. Replaced from T/S. Replaced wheel , motor and latch. Tested unit, is heating up. Op test ok; ordrng 1 WP694089 (Wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW03
Near Willoughby, OH 44094
Joe O
Job Details: 12/12/2022
Customer is going to reach out to whirlpool to try to get labor covered. Customer was unaware they had to pay labor. Customer to contact after speaking with whirlpool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Seven Hills, OH 44131
Manny
Job Details: 12/12/2022
"Cc unit not cooling just humming, verified and compressor is seized up,unit needs compressor. Unit under warranty for parts and labor on cfc parts; ordrng 1 W10507884 (compressor) and 2 WPW10143759 (dryer)s"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Seven Hills, OH 44131
Manny
Job Details: 12/12/2022
"Cc unit spin all night, ran diagnostics and F6E1 for control issues, replaced control, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Eastlake, OH 44095
Joe O
Job Details: 12/12/2022
Cc: vibration in spinRan auto test. During drain customer stated the vibration noise was present. Found vibration coming from rear panel. Adjusted rear panel. Tested. Op test ok
We serviced a
GE DRYER
Model DRSR495GG4WW
Near Kirtland, OH 44094
Joe O
Job Details: 12/12/2022
"Cc: unit heats for a while then stopsFound gas coils not opening after they get warm. Needs gas coils; ordrng 1 WE4X692 (dual coil) and 1 WE4X693 (main coil), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Willoughby, OH 44094
Dan H
Job Details: 12/12/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 73 degrees, nitrogen tested unit, found leak at 3 way valve, unit needs new 3 way valve; ordrng 1 W11575003 (Valve) and 2 W11506625 (Lokring)s and 1 W11504445 (Lokring)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Euclid, OH 44132
Dan H
Job Details: 12/12/2022
"Installed new control, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
David R
Job Details: 12/12/2022
"FA E2 Vent Wax Motor, F7 E1 Single motor failure, F9E1 draining, F8 E4 overfill. Found old style heater, bushings are gone. Causing water to drip and get on wash pump motor and short out. Will need updated heater and new wash pump motor assembly. ; ordrng 1 W11537778 (Heater) and 1 W11416362 (Wash motor)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near North Olmsted, OH 44070
David R
Job Details: 12/12/2022
"Cc unit is banging in spin cycle, customer showed unit is damaged on right side from delivery, customers second unit that was replaced. No error codes. Ran diagnostics, all components working. Ran a Quick cycle with no clothes, good. No banging. Put a load of towels and covers in. Banging on right side. Dented in cabinet case could be too far in causing unit to bump more against it. Called techline, sent over pics of damage to side, asked if customer accepted it with the damage, yes. Recommend to replace parts needed to repair.***3 job count*** 2 techs; ordrng 1 W11352996 (Cabinet) and 4 W11117022 (Suspension rods)s and 1 W10921994 (Drum assembly)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lorain, OH 44052
Gabriel P
Job Details: 12/12/2022
And overload cause belt and pulley to get damage also motor got damage as well ordering parts needed ; ordrng 1 W11497303 (Motor) and 1 W11611297 (Belt) and 1 W10721967 (Cam)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Painesville, OH 44077
Jason N
Job Details: 12/12/2022
"12/12/22 16:12: JN there 12/12 MON, 15:29 to 16:08"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Moreland Hills, OH 44022
Jason N
Job Details: 12/12/2022
Installed uI panel. Ran wash tests then cancel drain. All functions passed. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Olmsted, OH 44070
Angel
Job Details: 12/12/2022
"Replaced main control board, power supply board, ui and deli drawer control than set temperatures correctly opt test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Gabriel P
Job Details: 12/12/2022
"Replace console,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
Gabriel P
Job Details: 12/12/2022
"Replace control,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Lakewood, OH 44107
Marie V
Job Details: 12/12/2022
Cc unit is not making ice or dispensing. Confirmed. Found water was off to unit. Corrected issue. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Pepper Pike, OH 44124
Jason N
Job Details: 12/12/2022
"Cc unit filled with water but did not complete cycle. Found unit stuck in cycle, water remaining in tub. Plugged in unit, found fault on display of f9e1 for drain problem. Drain pump did not turn on. Checked under unit, found harness connector loose, disconnected from drain pump. Reconnected harness connector. Drain pump turned on and emptied tub. Started normal cycle, unit filled and advanced to wash cycle. Op test good."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model EV150NXSW10
Near Chardon, OH 44024
Jason N
Job Details: 12/09/2022
"Cc unit not cooling Found evaporator fan running, but compressor is not. Start relay clicking and buzzing. Compressor is seized up. Unable to repair due to this being a r12 unit."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lyndhurst, OH 44124
Corina B
Job Details: 12/09/2022
"CC that the unit is not working. Confirmed ran diag F7e1 Tachometer missing, f7e6 motor open circuit. When tilting the unit back it fell on the floor, scratched the ui (Cust is ok with the scratches) found oil on the ground. Will need a new gearcase, cam and belt. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW1
Near Richmond Heights, OH 44143
Corina B
Job Details: 12/09/2022
"CC that the dryer stays on, the light does not work and is not heating. Confirmed. Found the door switch broken and the cutoff is open. Replaced the switch and cutoff. Checked the outside vent barely an airflow. Advised cust to have vent cleaned out. Opt test ok ; used 1 WPW10569603 (DOOR SWTCH), and 1 279816 (CUTOFF) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44111
Manny
Job Details: 12/09/2022
"Replaced control, ran test cycle, opt test ok took core for return"
We serviced a
KENMORE REFRIGERATOR
Model 596.762627
Near Thompson, OH 44086
Joe O
Job Details: 12/09/2022
"Cc: not coolingFound compressor not running upon arrival. Compressor just buzzing. Hooked compressor tester up to unit. Compressor will not start. Needs compressor and drierCustomer does not want to repair at this time ; ordrng 1 W10309989 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Joe O
Job Details: 12/09/2022
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44052
Angel
Job Details: 12/09/2022
"Replaced control, ui, and harness set temperatures opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Manny
Job Details: 12/09/2022
"Replaced damper unit started cooling, unit went into a defrost cycle, advise to allow 24 to 48 hrs for Ff to reach set temp. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cleveland, OH 44108
Corina B
Job Details: 12/09/2022
"CC that the unit is not working. Confirmed. Ran diag 4-3 wash motor not running, 7-1 no heat. 0 volts from the control to the pump. Will need a new control and pump; ordrng 1 W10906426 (Control) and 1 W11025157 (Pump and motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/09/2022
Cc unit leaking Found leak at sump Needs sump assembly ; ordrng 1 W10805015 (pump&motor) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Cleveland, OH 44113
Corina B
Job Details: 12/09/2022
CC that the front right burner does not spark. Confirmed replaced the igniter. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Chesterland, OH 44026
Joe O
Job Details: 12/09/2022
"Cc: lights come on, unit not coolingFound unit is shut off. Powered unit on, compressor started. Monitored. Op test okBuilt estimate for control. ; ordrng 1 WPW10503278 (refer elect cont brd)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield, OH 44054
Marie V
Job Details: 12/09/2022
"Recovered refrigerant. Replaced compressor and drier. Set unit into 29vacc, no changes on gages after 15 min. Filled up with R134a 4.50 oz. Full frost pattern on evaporator. 24 hours to reach normal temps. Could not take a signature. Unit is vacant. Office left a note took pics and uploaded. Op test ok"
We serviced a
KITCHENAID WARMER DRAWER
Model KOWT100ESS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/09/2022
Installed switch and thermal fuse OP TEST OK
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mantua, OH 44255
Brian M
Job Details: 12/09/2022
Cc of noise Pulled blower cover Found more debris behind blower wheel and blower wheel damaged Replaced Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL04
Near Beachwood, OH 44122
Joe O
Job Details: 12/09/2022
Cc: mullion not closingFound mullion rail not installed properly. Reseated mullion rail. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44113
Corina B
Job Details: 12/09/2022
"CC that the unit stopped mid cycle and flashes. Confirmed. Checked the power at the control 120 volts drops down. Found the terminal block a connector came loose and shorted the unit. Removed the burnt wires, reattached with a connector and electrical tape. Started a cycle. Opt test ok"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Avon Lake, OH 44012
Angel
Job Details: 12/09/2022
"Cc that unit was making a loud sound in the beginning of the cycle ran diagnostics no error codes had the customer listen to the inlet valve when filling because its making a unusual sound but real low and she stated it sounds like that but louder so unit will need inlet valve but when I looked underneath unit found that the gear case is leaking as well gave Joe the estimate for gear case and inlet valve and stated he will rather just switch out the washer for customer opt test ok. ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Splutch kit) and 1 W11210463 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Aurora, OH 44202
Brian M
Job Details: 12/09/2022
"Cc of low slow ice Found unit to have full bin Found error e5 Also fascia heater broken and fill tube heater burnt Needs icemaker , and heaters ; ordrng 1 W11577195 (Icemaker) and 1 W11087201 (heater) and 1 W11637688 (Fascia heater)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Warrensville Heights, OH 44128
Corina B
Job Details: 12/09/2022
Replaced the hinges. Opt test ok Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
We serviced a
WHIRLPOOL WASHER
Model Wtw8127lc0
Near Avon Lake, OH 44012
Angel
Job Details: 12/09/2022
Cc that units display keeps freezing up than they unplug it and it starts working. Verified diagnostics and theres no error codes displayed so from the customer stating it freezes and by unplugging it and resetting unit works will be ordering main control and ui. ; ordrng 1 W11510463 (Main board) and 1 W11478525 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Solon, OH 44139
Brian M
Job Details: 12/09/2022
Cc of leak Pulled unit Found drain hose not installed laying on floor Found that its supposed to connect to black hose with copper sticking out, this isnt something we take care of this is a installation issue Took pics of installation issues and damage caused by it
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV7
Near Parma, OH 44130
David R
Job Details: 12/09/2022
"Replaced panel and harness. All components working. Turntable is good. Advised customer whirlpool said the height of unit has to be fixed, has to go with height in owners installation. Needs to be fixed. As far as unit, good. Op Test Ok."
We serviced a
GE DISHWASHER
Model GDT630PYM5FS
Near Eastlake, OH 44095
Dan H
Job Details: 12/09/2022
"Customer complaint that control panel broke off, confirmed, part is causing buttons to jam, unit needs new console and cover; ordrng 1 WD34X27119 (Cover) and 1 WD12X20184 (Console)"
We serviced a
MAYTAG DRYER
Model PYE2200AYW
Near Garfield Heights, OH 44125
Jason N
Job Details: 12/09/2022
"Cc unit making loud squeaking noise Ran dryer op test, verified noise. Pulled unit apart. Found both drum support rollers worn, will need replaced. Support rollers (31001096) are discontinued. Unable to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland Heights, OH 44121
Manny
Job Details: 12/09/2022
Fan never arrived reordering fan; ordrng 1 WPW10464673 (motor-evap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willowick, OH 44095
Dan H
Job Details: 12/09/2022
"Customer complaint that upper spray arm is hitting third rack, found tub dented in, popped dent out, op test good"
We serviced a
KITCHENAID WARMER DRAWER
Model KEWD175HSS3
Near Beachwood, OH 44122
Joe O
Job Details: 12/09/2022
Cc: noise after being on for a whileCustomer stated after having the unit on for a little bit they hear a noise coming from the unit. Customer does not know how long after power up(not long after he said). Warmed unit. Monitored. Unit heated for 30 mins with no abnormal noises. Cannot duplicate issue at this time. Op test okAdvised customer if unit starts to make noise again to try getting video of the noise.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01IJBL0
Near Brooklyn, OH 44144
Marie V
Job Details: 12/09/2022
"Cc that while using unit unit caught fire. Confirmed. Removed panel found wiring harness and control burned. Unit will need both. Control and harness. Nothin cust could have done to cause this. This is a issue that happened with control board. Both parts are discontinued. Called whirlpool safety team spoke to alysia .; ordrng 1 8269191 (Harness discontinued) and 1 8528172 (Control discontinued), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Cleveland, OH 44128
Marie V
Job Details: 12/09/2022
Replaced heater. Tested unit. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44128
Corina B
Job Details: 12/09/2022
"CC that the oven does not light, the lightbulb is broken. Confirmed. Found the bulb broken inside the lamp. Removed the broken bulb from the light. 120 volts to the igniter and found the door bracket loose. Replaced the igniter and reassembled the bracket to the door. Heated the oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DRYER
Model LGQ9508PW0
Near Beachwood, OH 44122
Corina B
Job Details: 12/09/2022
CC that the unit is not getting hot. Started a cycle the unit l; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GHEXNL00
Near Cleveland, OH 44105
Marie V
Job Details: 12/09/2022
Cc that unit is not cooling. Confirmed. Room temperature inside both sections. Compressor running very hot. Put kill a watt meter in. Shows 12.40 amps. Unit will need new compressor.; ordrng 1 W10309994 (Compressor) and 1 WPW10143759 (Drier) and 1 WP2188823 (Evaporator)
We serviced a
KENMORE DRYER
Model 11061202013
Near Bedford Heights, OH 44146
Brian M
Job Details: 12/09/2022
Cc no heat Found timer contacts burnt and motor winding open Needs motor and timer ; ordrng 1 W10186032 (timer) and 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Parma, OH 44134
David R
Job Details: 12/09/2022
"Cc unit leaking, showed me worn door gasket/ripped. Had a door gasket on truck, surplus. No t/s. Door gasket W11177741. Replaced. Also found a loose utensil in rack, could of caused wash arm to get stuck and spray in one place, removed. Corrected. Good. Customer to monitor. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Parma, OH 44130
Gabriel P
Job Details: 12/09/2022
"Need ice maker ; ordrng 1 W10882923 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Willoughby Hills, OH 44094
Dan H
Job Details: 12/09/2022
"Installed new gear, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Lakewood, OH 44107
Manny
Job Details: 12/09/2022
"Cc unit not filling, ran diagnostics and found code f8e1 for long fill no fill, ran test cycle and all good customer states that they have black marks on clothing, checked basket and not marks or grease, checked underneath and no grease, advised that if the get the marks again to take a picture so we can see it, unit is working as designed, opt test ok"
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Avon, OH 44011
Angel
Job Details: 12/09/2022
"Cc that unit started doing the same thing again. Tested unit and it will not let you start did diagnostics and when you enter with the door open unit flashes when its closed lights are supposed to be solid and they were still flashing meaning unit still thinks door is open unit will need latch replaced. Ordering part; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Avon, OH 44011
Angel
Job Details: 12/09/2022
"Cc that unit randomly will beep once like 2 to 3 times in the day but unit works fine. Verified for error codes and no error codes latch, pump , drain pump everything is working fine and cannot duplicate the issue asked customer to leave the door open and not to close it all the way when she not using it to see if issue continues if it does explained to her that it could be a button issue in the ui and will need to be replaced. She will monitor for now opt test ok.; ordrng 1 WD21X32000 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT635HSJ2SS
Near Avon, OH 44011
Angel
Job Details: 12/09/2022
"Cc that unit is leaking and getting to there basement. Ran unit and found that the wash pump is leaking unit will need wash pump replaced. Gave estimate to customer and he decided he would rather buy new.; ordrng 1 WD26X23258 (Wash pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/09/2022
Replaced the ui. Called safety. Micheal. Documented findings. Heated both ovens. Opt test ok. Brought core back for return
We serviced a
GE DISHWASHER
Model GDT665SMN2ES
Near Elyria, OH 44035
Angel
Job Details: 12/09/2022
Replaced valve tested unit and was working fine asked customer to monitor to see if issue gets resolved by replacing valve opt test ok.
We serviced a
KITCHENAID MICROWAVE B-IN
Model KBMC140HSS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/09/2022
Installed springs OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cleveland, OH 44130
Gabriel P
Job Details: 12/09/2022
Fix her insulation and advise her to use rinse aid and run water on the sink before using dishwasher
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Jefferson, OH 44047
Dan H
Job Details: 12/09/2022
"Customer complaint that lights are out, found upper led module burned out, installed new module, op test good ; used 1 W11462342 (Led module) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Strongsville, OH 44136
David R
Job Details: 12/09/2022
"Cc unit having a water sensor error and middle rack will not slide out unless forced. Found left side of tub dented in. Could be causing water to drip and build up in tray at bottom. Will need a new tub assembly. ordrng 1 W11409866 (Tub) and 1 W11535094 (Water inlet)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Lyndhurst, OH 44124
Joe O
Job Details: 12/09/2022
"Cc: not washing on certain cyclesCustomer stated unit will not advance in cycle on quick, bulky. Will only run on normal. Found error code f8e1(long fill). Found customer had hot water shut off. Advised unit uses hot water on most water settings. Ran quick cycle. Unit washing. Rinsing. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Rocky River, OH 44116
Manny
Job Details: 12/09/2022
Replaced heat pump opt test ok
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Conneaut, OH 44030
Dan H
Job Details: 12/09/2022
"Customer complaint that unit is not starting, confirmed, ran diagnostics found f5e2(lock failure) error code, ran test cycle, door locked, unit drained, valves opened, then unit shut off, unit needs new control; ordrng 1 W11322901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Strongsville, OH 44149
David R
Job Details: 12/09/2022
"Icemaker had E2 error, unplugged unit while working. Replaced icemaker and deli board. Deli control still not lighting up. Door wires are causing short. Order stainless door and harness, and cover, cracked when taking off to replace icemaker. ; ordrng 1 W11190820 (Cover) and 1 LW10550670 (Deli drawer) and 1 W11170612 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Mentor, OH 44060
Joe O
Job Details: 12/09/2022
Cc: can only use towels and bedding cycleRan test cycle. Unit shut shutting down on auto settings. Found moisture sensor harness open. Need moisture sensor harness. ; ordrng 1 WPW10298258 (harns-wire)
We serviced a
FRIGIDAIRE DBL WALL OVEN
Model FGET3065PFD
Near Conneaut, OH 44030
Dan H
Job Details: 12/09/2022
"Customer complaint that lower oven is not maintaining temperature, oven temperature sensor is good, started bake for 350 degrees, oven heated to 350 degrees, after preheat temperature dropped to 295 degrees and held, control is short cycling element, unit needs new control; ordrng 1 316443936 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near North Ridgeville, OH 44039
David R
Job Details: 12/09/2022
Wrong color door. Need black stainless. Let customer know to look at door to make sure right color. Ordering door and harness if needed. ** 2 count of harness needs replaced. ; ordrng 1 W10815668 (Black stainless door) and 1 W11170612 (Harness)
We serviced a
GE DISHWASHER
Model PDT750SSF1SS
Near Willoughby, OH 44094
Jason N
Job Details: 12/09/2022
"Cc unit not drainingRan cancel drain, drain pump humming. Pulled unit from cabinet and pulled drain pump. Found 2 small pieces of glass stuck in drain pump impeller. Removed and reinstalled. Ran wash test then cancel drain. Unit drained out properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Parma Heights, OH 44130
Gabriel P
Job Details: 12/09/2022
Needed washer shim replace from t/s opt test ok ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
MAYTAG DRYER
Model MED5100DC0
Near Mentor, OH 44060
Jason N
Job Details: 12/09/2022
"Cc unit takes several cycle to dry loadsRan dryer op test on timed dry high heat. Element cycling on and off properly, but short cycling, good tumble. Unable to check airflow through venting as unit is on second floor, not able to reach outlet on house. Advised customer that they will need to have venting inspected/cleaned."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS269ZDB9
Near Mentor, OH 44060
Jason N
Job Details: 12/09/2022
"Cc unit shuts off randomly then turns back on Unit running when arrived, observed unit for several minutes. Used thermostats to turn unit fans and compressor off and on to try to induce a failure. Fans and compressor working properly at this time. Unable to duplicate or observe unit randomly shutting off at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma Heights, OH 44130
Gabriel P
Job Details: 12/09/2022
"Customer unit had pump motor failure error code f4e3 Replace pump,opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE500EBL00
Near Mentor, OH 44060
Jason N
Job Details: 12/09/2022
Cc unit display f9e0Confirmed unit is displaying f9e0 for product mis wired. Cust stated they did recently have power issues in the area before the unit failed. Power cycled unit by turned breaker off and back on. Fault reset. Ran bake tests on upper and lower ovens to 350 degrees. Unit preheated properly. Op test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44129
Gabriel P
Job Details: 12/09/2022
Found pulley grinding with shield and actuator broken also shocks are bad as well ordering what is need it ; ordrng 1 W11239857 (Belt) and 1 WPW10427633 (Shield) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator) and 1 W10780045 (Shocks)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Mentor, OH 44060
Jason N
Job Details: 12/09/2022
"Cc unit not spinning out loads except on quick wash Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Set to Normal cycle, noticed Spin speed was set to off, same for Heavy duty. Set both speeds to high and saved settings. Advised customer of spin speed settings. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 12/09/2022
"Customer complaint that unit is not turning on, confirmed, control is receiving 120vac , unit needs new control ; ordrng 1 W11322903 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Brecksville, OH 44141
Marie V
Job Details: 12/09/2022
"Replaced control waiter few min to verify unit is cooling. Not cooling. Verify amps 0.56. Unit has a leak or refrigerant. Will need filter drier , evaporator and compressor. Evaporator is not in stock. Office will contact once they have eta on the part. ; ordrng 1 W11580057 (Compressor) and 1 W11579351 (Evaporator) and 1 W11504450 (Coupler) and 1 W11506620 (Coupler) and 1 WPW10143759 (Drier)"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Mentor, OH 44060
Jason N
Job Details: 12/09/2022
"Installed latch. Ran up auto test cycle, all functions passed. Op test good."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma, OH 44130
Gabriel P
Job Details: 12/09/2022
"Found socks in blower housing clear out and start working as design advise customer to not put clothes on top unit when lint trap is not inserted,opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 105.59297991
Near Madison, OH 44057
Dan H
Job Details: 12/09/2022
"Customer complaint that unit freezes food in bottom fresh food section drawer, fresh food section temperature at 44 degrees, freezer section temperature at-3 degrees, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed"
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNTS3
Near Mentor, OH 44060
Corina B
Job Details: 12/09/2022
Replaced the pump assembly. Advised cust to wait 24 hrs. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock