We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Jeff M
Job Details: 03/17/2021
I put the unit diagnostics I was unable to find an issue with the machine customer had a load in the wash I ran a drain and spin cycle with the load that was already in the machine unit tested good
We serviced a
GE RANGE
Model PGB960EEJ2ES
Near Seven Hills, OH 44131
Corina B
Job Details: 03/17/2021
Replaced the igniter. Heated oven to 350*. Optest ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Mentor, OH 44060
Jeff M
Job Details: 03/17/2021
Found a piece of metal in the drain pump unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Strongsville, OH 44136
David R
Job Details: 03/17/2021
"Cc bake not working. Confirmed. Can hear sparking but no flames. Tested and ignitor has a little crack starting to form. Tried reseating the ignitor. Removed wire and replaced. Tried a couple more times, only got it to fire up one time. Will need spark harness and ignitor. Gave estimate to customer, and customer paid SVC. Do not order parts.; ordrng 1 WP9758079 (Ignitor) and 1 WPW10701462 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Columbia Station, OH 44028
David R
Job Details: 03/17/2021
Replaced FZ light. Tested. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Maple Heights, OH 44137
Marie V
Job Details: 03/17/2021
Cc that the unit is leaking. Found a big crack at the bottom of the wash basket. Will need to order a new tub. Still under 10year warranty . Cust will put part on.; ordrng 1 W10371566 (Tub)
We serviced a
WHIRLPOOL WASHER
Model LSB6200KQ0
Near Aurora, OH 44202
Brian M
Job Details: 03/17/2021
"Cc unit wont spin Found lid switch broken Needs switch Customer wants to install ; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Rootstown, OH 44272
Brian M
Job Details: 03/17/2021
Cc unit not cooling Found compressor super hot no frost pattern Needs compressor and evap ; ordrng 1 W11507067 (Evap) and 1 W11209866 (compressor) and 1 WPW10143759 (dryer)
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSRI25FNBT00
Near Mentor, OH 44060
Jeff M
Job Details: 03/17/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Aurora, OH 44202
Brian M
Job Details: 03/17/2021
Cc unit not draining properly Found drain pump over heating Had a spare one on truck Installed OP Test Ok ; used 1 W11412291 (Drain pump) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Bedford, OH 44146
Jason N
Job Details: 03/17/2021
"Cc unit jumping around and making noise in spin cycleCust showed popFound unit has 2 top shipping bolts still installed. Removed shipping bolts. Ran auto test. All functions normal, op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Maple Heights, OH 44137
Marie V
Job Details: 03/17/2021
"Cc that the u it was making a bang noise and that it seems like it was hitting the sides. Check unit is off balance . Corrected issue. She said that they put it like that. Ran diag no error codes. Spin the basket by hand and Check behind theres no shipping bolts on. Cust maybe had a off balance load, advice to monitor but unit is working as designed. Explain cust some features about her new front load washer. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Garfield Heights, OH 44125
Marie V
Job Details: 03/17/2021
"Cc that everything works good buts does the buzzer inst working anymore.reach to control panel when I touch the speaker it work a little but is sounds bad, when put back together it stopped working again . Will need new panel; ordrng 1 W11478524 (Panel)"
We serviced a
AMANA DRYER
Model NED5800HW0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/17/2021
Temp on dryer is correct also its cycling on time notice blower housing and vent clogged with lots of lint and dogs hair this may happen again advise customer to get metal ventilation the pets store had flex foil vents explained is a fired hazard
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near Brook Park, OH 44142
David R
Job Details: 03/17/2021
"Cc unit not making ice, water line is cleared, checked, found some wires cut, one of ground wires in door is not in place as well. Put electric tape over wires. Will need new door. Marcone shows NLA Left Door Black W10334261. WPW10251076 Icemaker. Sending over to parts to review for door. Just collecting SVC. ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near North Royalton, OH 44133
David R
Job Details: 03/17/2021
"Replaced part. Tested, good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LA5668XTW0
Near Cleveland, OH 44122
Jason N
Job Details: 03/17/2021
"Cc unit not draining all the way, wet clothsCustomer also stated agitator is not working like it should. Found agitator dog gears worn. Ran wash test then switched to spin and drain. Unit draining properly, wash tub next to unit is not draining. Water covering end of drain hose, siphoning back into unit. Advised customer to contact plumber to correct washtub draining issue as this is affecting the unit. Ordering agitator dogs. ; ordrng 2 80040 (Agitator dog gears)s"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Parma, OH 44134
David R
Job Details: 03/17/2021
"Replaced agitator. Found fabric dispenser broke as well. Ordering out. No need to return, customer will install themselves ; ordrng 1 W11205050 (Fabric dispenser)"
We serviced a
MAYTAG DRYER
Model MEDX655DW
Near Hiram, OH 44234
Brian M
Job Details: 03/17/2021
Cc unit making thumping noises since previous repair company was out Found wrong sized rollers installed and grease all over shafts Replaced using dryer kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Cleveland, OH 44113
Marie V
Job Details: 03/17/2021
Cc that the unit stopped working and that temps started going up but then started working again. Took temps found 50* on fresh food section and 15 on freezer. Unit has good frost pattern and unit also has the ice in full. Unit will need main control and gasket ; ordrng 1 WPW10631452 (Control) and 1 W10830046 (Gasket)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Westlake, OH 44145
Corina B
Job Details: 03/17/2021
"Replaced the doors, gaskets, damper. Steamed out the gaskets. Removed the tag from the cord. Optest ok."
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near South Euclid, OH 44121
Joe O
Job Details: 03/17/2021
Installed agitator and screw. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Mentor, OH 44060
Jeff M
Job Details: 03/17/2021
Icemaker is not functioning I found that the heating element is open on the icemaker causing the cavity to not heat up so when the icemaker goes to harvest then stall out estimate only needs an icemaker; ordrng 1 WPW10300024 (Ice maker) and 1 Ship
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 03/17/2021
Upon my arrival I checked the temperature of the refrigerator and it was set to 34? I turned it to the recommended setting of 37 unit tested good
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near South Euclid, OH 44121
Joe O
Job Details: 03/17/2021
Installed control. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44108
Jason N
Job Details: 03/17/2021
"Cc unit not filling with waterCustomer stated she tried running cycles recently and unit would not fill water, display was saying press to resume. Ran diagnostics, no codes stored. Ran auto test all functions passed. Had customer start cycle, she was pressing start before loading clothes, causing unit to pause. Advised customer to load"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Brooklyn, OH 44144
Gabriel P
Job Details: 03/17/2021
"Replace door,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/17/2021
"Cc that washer was not sensing. Ran diagnostics and found error code F7E6 motor fault, F7E5 shifter fault, and F2E3 mismatch of main control and ui. Also found to much play on the gear-case shaft Will need to replace gear-case, shifter, cam assembly. Customer said he will not fix unit. At.; ordrng 1 W11454372 (Gearcase) and 1 WPW10006355 (Shifter) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rocky River, OH 44116
Marie V
Job Details: 03/17/2021
"Cc that the unit is squeaking and sometimes smells burn, ran diag no error codes. Ran high speed spin and agitation to duplicate issue. When tilted unit found lots of oil and black residue from belt. Took pics unit will need gearcase, cam motor ,belt , capacitor and shifter, tried to remove wash plate is seized will also need new; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Shifter) and 1 W11395618 (Capacitor) and 1 W10902814 (Wash plate) and 1 W10752187 (Screw)"
We serviced a
KENMORE RANGE
Model 362.75320101
Near Rocky River, OH 44116
Marie V
Job Details: 03/17/2021
"Cc that the front burner arent working. Found both gas tube supply broken. Will need new gas supply tube. Cust will fix; ordrng 1 WB28K10024 (Gas tube) and 1 WB28K10025 (Gas tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Cleveland, OH 44113
Marie V
Job Details: 03/17/2021
"Cc that the coins will not go through , found the coin slide off place. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269DRM00
Near Chardon, OH 44024
Jeff M
Job Details: 03/17/2021
Installed the new part op tested failed. The unit ran a full cycle But the water solenoid did not open up the water solenoid is getting water dispenser dispenses water I took the hose off the solenoid and blew through it the hoses clear needs a new water solenoid; ordrng 1 WPW10312696 (Valve)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Independence, OH 44131
David R
Job Details: 03/17/2021
"Cc unit making noise and not spinning all the way. F0E4, F7E3, F7E5, F3E2, error codes. Found unit is making noise in spin. Coming directly from gearcase. Nothing could see binding. Washplate is hard to get off, might damage in process. Ordering slider, gearcase and washplate. ; ordrng 1 W10902814 (Washplate) and 1 W10909670 (Spanner nut) and 1 W10734521 (Slider) and 1 W11455453 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/17/2021
Customer showed pop took pic Cc unit not making ice Found icemaker to be stuck and in the off position Cleared ice maker OP Test Ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS05
Near Brecksville, OH 44141
David R
Job Details: 03/17/2021
"Cc sometimes noticed uniting smoking in bake top oven, had used self clean a couple of months ago, error code came up and door was locked. Customer doesnt remember error code but got everything unlocked and has been using bake convection. Went into diagnostics, door lock error. Set unit to bake 350 top oven, no smoke. Raised unit up to 450* let sit at that temp for a couple of mins, tested and temp is almost right on. No smoke. Doesnt seem like fan are blocked. Convection bake is good. Would suggest hand cleaning unit, make sure to get all grease cleared up and if something stills pops up. We will be out. As of today. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVMS01
Near Richmond Heights, OH 44143
Jason N
Job Details: 03/17/2021
"Cc unit leaking Checked unit for leak source, found pinhole in filter inlet tube in rear of unit. Could not shut off water to unit fully, source valve is not working. Advised customer to contact plumber to have replaced. Ordering inlet water tube. ; ordrng 1 WPW10350006 (Inlet tube)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Huntsburg, OH 44046
Brian M
Job Details: 03/17/2021
Installed gearcase rotor stator and clutch Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Valley View, OH 44125
Joe O
Job Details: 03/17/2021
Installed drain pump. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/17/2021
Installed ice door assembly. Tested ice and water dispense. Op test good. Lubricated ff drawer rails. Found 2 shelves were not snapped in place fully. Drawer op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/17/2021
"Cc: door will not close properlyFound piece of packing foam taped to the bottom of the door, not allowing it to close properly. Removed from. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/17/2021
"Cc unit not cooling, and door needs replaced. Unit still running, both sections only slightly cool. Checked for leaks using uv light, no dye on evaporators, or rear joint connections. Installed gauges, low side at 20 in vacuum, high at 55 psi. Used nitrogen to charge system to 150 psi. Soaped all connections, no bubbles. Watched gauge for 20 min, pressure decayed to 125 psi. Called wp techline, Austin, due to not finding any dye, and/or bubbles when using nitrogen, as well as decaying of the charge. Unit is designated as non repairable for internal leak. Advised customer to contact warranty company to discuss next step."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Parma, OH 44129
Corina B
Job Details: 03/17/2021
Replaced the light in freezer. Optest ok.
We serviced a
MAYTAG DRYER
Model MDG6200AWW
Near Orwell, OH 44076
Jeff M
Job Details: 03/17/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/17/2021
Installed harness. Tested. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model GSC308PJS06
Near Painesville, OH 44077
Joe O
Job Details: 03/17/2021
"Cc: microwave light not workingFound control sending proper power to microwave light. Needs lightCustomer does not want to repair at this time; ordrng 1 WPW10440740 (lmp-basles), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/17/2021
"CC that the clothes are coming out wet. Ran diag no codes. Started a rinse and spin with towels. Towels came out damp. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full. Also, advised to wrap the clothes around the agitator. Optest ok."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Richmond Heights, OH 44143
Dan H
Job Details: 03/17/2021
"Installed new element, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRW00
Near Mayfield Heights, OH 44124
Corina B
Job Details: 03/17/2021
Replaced the doors. Optest ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL1
Near Strongsville, OH 44149
David R
Job Details: 03/17/2021
Replaced part. Tested. Good. Op test ok
We serviced a
GE REFRIGERATOR
Model PFSS5PJYCSS
Near North Ridgeville, OH 44039
David R
Job Details: 03/17/2021
"Replaced. Tested, good flow of water. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Willoughby, OH 44094
Joe O
Job Details: 03/17/2021
Cc: not heatingFound unit is heating and cycling heat. Found left front leveling leg broken. Needs leveling leg; ordrng 1 W11025920 (feet-lvlng)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Painesville, OH 44077
Joe O
Job Details: 03/17/2021
Cc: not spinning clothes outFound error codes f0e5(off balance load) f8e1(long fill no fill). Ran auto test. Unit has good water pressure. Found hub stripped out. Needs hub. Installed hub. Ran auto test and calibration. Op test ok ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Lyndhurst, OH 44124
Joe O
Job Details: 03/17/2021
"Cc: flashing spin cycleUnit paused in spin cycle. Found no stored error codes. Ran auto test and calibration. Ran normal cycle, ran drain and spin. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Garrettsville, OH 44231
Brian M
Job Details: 03/17/2021
Ran entitlement 5-14-2020Cc unit not spinning Unit is operating properly but due to drain laying on floor unit is filling and draining Advised on drain installation OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Chardon, OH 44024
Brian M
Job Details: 03/17/2021
Installed UI OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB7600AWB
Near Lorain, OH 44052
Gabriel P
Job Details: 03/17/2021
"Found drain pump not drain getting 114 voltage ordering part ; ordrng 1 WP6-917641 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Kent, OH 44240
Brian M
Job Details: 03/17/2021
Complaint no heat Found motor not plugged in completely OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Amherst, OH 44001
Gabriel P
Job Details: 03/17/2021
Cc washer making a clunking noise and smell like something burning. Ran diagnostics and found error code F0E5 off balance load. Checked control board and there was no signs of anything burning or under the washer. Ran a normal cycle and noticed it wasnt agitating removed pulley cover under washer and found the shifter arm had come off cam verified parts reinstalled and washer is working and agitating as designed. Opt test ok. AT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Strongsville, OH 44136
David R
Job Details: 03/17/2021
"Customer had questions about leveling unit. Let customer know per owners manual, the only leveling on unit is the leveling feet on bottom. Adjusted doors a little. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Sheffield Lake, OH 44054
Marie V
Job Details: 03/17/2021
Replaced parts. Op test ok. Advice cust to allow 24 hours to the unit to reach normal temps.Brought core for return
We serviced a
FRIGIDAIRE FREEZER
Model FFFH17F4QW0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/17/2021
Installed thermostat OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/17/2021
"Found latch pin 2 an 3 open it supposed to show continuity call whirlpool to verify spoke to bruce he agree it was a bad latch,ordering ; ordrng 1 W11316250 (Latch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Aurora, OH 44202
Brian M
Job Details: 03/17/2021
Removed refrigerant Installed compressor and dye drier Ran 28 inch vac for 20 min. Let sit 15 no Change Recharged with 5.75oz r134a Frost pattern showed on both evap during test 4 OP Test Ok Advised to give it 48 hours
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH75021HZ2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/17/2021
Cc that it is not heating. Replaced magnetron and diode unit working as designed. Opt test ok. AT
We serviced a
WHIRLPOOL DISHWASHER
Model KUDI02CRBS1
Near Avon, OH 44011
Marie V
Job Details: 03/17/2021
"Cc that the dishwasher is leaving white residue on the dishes. Everything is clean on pump, drain pump is clear as well. Tested unit residue is present. Advice cust to run a clean cycle every month and run hot water before starting a cycle this will help dissolve detergent. Also left some samples advice cuts to use rinse aid because it will also help. Recommended to only use 1-2 tablespoons of detergent or 1 pod. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Beachwood, OH 44122
Joe O
Job Details: 03/17/2021
"Cc: door locked and would not unlockFound error codes f5e3(door unlock error). Ran test 4 on tech sheet. Found resistance is good on j9 connector pins 1 and 2 at 115ohms. Per tech sheet Needs control. Customer does not want to repair at this time; ordrng 1 W11201284 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Painesville, OH 44077
Jeff M
Job Details: 03/17/2021
Installed the new part op tested good.
We serviced a
GE DISHWASHER
Model GDF620HMJ4ES
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/17/2021
Replaced ui and working as designed. Opt test ok. AT
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44105
Jason N
Job Details: 03/17/2021
"Installed gearcase and washplate, ran auto test and calibration. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Aurora, OH 44202
Brian M
Job Details: 03/17/2021
Cc of low water pressure Found filter head to be leaking and causing air to seep in Needs filter head ; ordrng 1 W11346622 (Filter head)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Shaker Heights, OH 44120
Joe O
Job Details: 03/17/2021
Cc: not heatingFound unit is not receiving proper power. Tripped breaker partially. Reset breaker. Tested. Op test ok
We serviced a
GE RANGE
Model JBP69SHSS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/17/2021
Installed element Ran test bake Ipt; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Solon, OH 44139
Brian M
Job Details: 03/17/2021
Cc of smell Ran service mode heater turned onCould not find any abnormal smells Advised on running a load of vinegar to help clean out dishwasher
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE00
Near Chardon, OH 44024
Jeff M
Job Details: 03/17/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3SHEXNS16
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/17/2021
Cc that dispenser burnt. Tried verifying unit called BJ to try to figure out how to remove cover from ui because we did not want to damage the unit but did not continue with trying to remove because BJ found out that the part was no longer made. Explained to customer and asked that if we were able to find it later on for him to please call him to repair issue. Opt test ok. AT
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44113
Dan H
Job Details: 03/17/2021
"Installed new belt from two surplus, op test good , gearcase was not needed; used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cleveland, OH 44106
Joe O
Job Details: 03/17/2021
Unit not powering on. Found unit is not receiving any power. Found breaker tripped. Reset breaker. Found no stored error codes. Ran quick test cycle. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near Berea, OH 44017
David R
Job Details: 03/17/2021
"Replaced both parts. Tested oven at 350 bake. Tested good, cycling. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Garfield Heights, OH 44105
Jason N
Job Details: 03/17/2021
"Cc unit not working.Customer has a sink connection spraying out water, advised customer about it. Closed shut off on ceiling to stop water leak. Advised customer to contact plumber. Unit will not power on, checked power into unit, good at 123v. Unplugged and plugged back in, able to enter diagnostics, found code f1e1 for main control fault. Ran auto test, unit will not agitate, and spin is very loud. Unit needs gearcase, possible main control. Quoted customer gearcase at least. Customer not repairing, estimate only.; ordrng 1 W11454741 (Gearcase)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Westlake, OH 44145
Marie V
Job Details: 03/17/2021
"Cc that the unit is not draining. Unit still full with water, press cancel you can fell pump vibrating fells like something is stuck in it. Found drain pump broken, replaced from T/S. Tested unit ,op test ok; used 1 W10876537 (Drain pump) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near Seven Hills, OH 44131
Jason N
Job Details: 03/17/2021
"Cc unit not heating. Ran dryer op test, confirmed unit is not heating. Checked power in to unit. 0v from L1 to L2, 122v from L1/L2 to N. Found fuse open in dryer disconnect box. Customer had new fuse, replaced. Dryer now heating, op test good."
We serviced a
WHIRLPOOL DRYER
Model LEQ9558KQ0
Near Chardon, OH 44024
Jeff M
Job Details: 03/17/2021
Unit was not heating I found that the vet was restricted in the heating element was open estimate only; ordrng 1 279838 (Heater) and 1 Ship
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Rocky River, OH 44116
Marie V
Job Details: 03/17/2021
Replaced power cord. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brooklyn, OH 44144
Marie V
Job Details: 03/17/2021
"Cc that the unit stick in cycles. When plugged unit it it was in a spin. Canceled cycle and ran diag, found error code F0E2 over suds detected, F7E6 Motor fault, F7E7 motor unable to reach target rpm . Tested Shifter, pass. If cust used a lot of detergent or a non HE detergent it will cause issues to the unit. Found cover broken will need cover and screws. Everything else tested good; ordrng 1 WPW10427633 (Cover) and 2 WP22001995 (Screw)s"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44111
Dan H
Job Details: 03/17/2021
"Customer complaint that oven display is blank, confirmed, found power wire backed out of connection, reinserted into plug, op test good"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Olmsted Falls, OH 44138
David R
Job Details: 03/17/2021
"Cc unit is not getting water. Checked and valves turned on. Checked diagnostics, no error codes. Ran test diagnostics, good. Water is coming in and correct cold/hot. Ran a factory calibration. Ran a regular cycle, water coming in, showed customer. Ran a couple other cycles to test out. All cycles are calling for water, testing good. Let customer know, couldnt find anything wrong. Unit is spinning and agitating. Good. Op test ok."
We serviced a
KITCHENAID RANGE
Model KGRS205TSS4
Near Solon, OH 44139
Jason N
Job Details: 03/17/2021
"Cc unit oven not working, customer already changed ignitorRan bake test, checked power from control bake relay, good at 122v when bake is on. Checked power at ignitor to valve. Good power down to valve, 0v out from ignitor valve. Ignitor valve is open. Unit needs ignitor/regulator assembly. Part is not showing in stock, advised customer they can call office to check on part availability and reschedule if necessary. Estimate at this time. ; ordrng 1 12002604 (Valve/regulator)"
We serviced a
WHIRLPOOL RANGE
Model WFE320MEW2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/17/2021
Installed control temp sensor and thermal fuse Ran test bake to 350 reached temps in 15 min OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model LSQ8000LQ3
Near Westlake, OH 44145
Corina B
Job Details: 03/17/2021
"CC that the clothes are wet at then end of the cycle. found the transmission leaking oil. Will need a new transmission, break assembly and clutch. ; ordrng 1 W10820043 (Brake drive) and 1 285785 (Clutch) and 1 3360629 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Westlake, OH 44145
Corina B
Job Details: 03/17/2021
"CC not washing properly. Ran error codes 6-4 float switch open 8-2 drain motor electrical problem. Found display lights dimming. Ran cycle. 0 volts at the control from the pump and motor. The lower rack wheels are broken, the upper adjusters are cracked.Will need new pump and motor ui, wheels and adjuster and control. ; ordrng 1 W10805015 (Pump and motor) and 1 W10854216 (Control) and 1 W10803367 (Ui) and 2 WPW10250160 (Clip)s and 2 WPW10546503 (Adjuster)s and 2 WPW10195839 (Adjuster)s and 2 WPW10195840 (Positioner)s and 1 WPW10588165 (Housing right) and 1 WPW10588164 (Housing left) and 4 WPW10195417 (Wheels)s"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44129
Corina B
Job Details: 03/17/2021
"CC that the pillowcase is under the agitator. Removed the agitator, splines look good. Ran a calibration. Optest ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS0A
Near Brook Park, OH 44142
Marie V
Job Details: 03/17/2021
"Cc that the unit is not working at all. Check for power 116 going to control and from control to door switch has 116V. Unit still not responding will need control an UI. Cust will not fix; ordrng 1 5304512731 (Control) and 1 154852501 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland, OH 44144
Marie V
Job Details: 03/17/2021
"Called whirlpool tech line spoke with Adrian he said to put water hammer valve on washer ,file number #7730250809. Cc that the unit does a big loud bang noise on the pipes. Cust put the water hammer on pipes still making the noise, valve has been replaced. Expla cust that this is not the washer thats causing it, it happens when in use but unit does not have control of the water pipes unit is working as designed"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Cleveland, OH 44135
Corina B
Job Details: 03/17/2021
Replaced the igniter. Optest ok.
We serviced a
MAYTAG WASHER
Model WTW4900BW0
Near Brook Park, OH 44142
Corina B
Job Details: 03/17/2021
"CC loud noise during spin. Started drain and spin found bearings worn. Checked underneath and found oil leaking. Will need gearcase. ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/17/2021
Installed microwave light control circuit parts. Light op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Geneva, OH 44041
Jeff M
Job Details: 03/17/2021
Unit has a lock error code in an overflow code needs a new lock and pressure switch; ordrng 1 WPW10443885 (Lock) and 1 WPW10448876 (Sensor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Solon, OH 44139
Jason N
Job Details: 03/17/2021
"Cc unit upper rack rails needs replaced, left side is stuckConfirmed left rail bearings have failed, rails is stuck out. Replaced both rails using customer supplied pre Id parts. Unit operation test good. Upper rack function normal."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GAFZ21XXMK00
Near Avon, OH 44011
David R
Job Details: 03/17/2021
"Cc unit not cooling. Unit in garage, gladiator. Checked evap, no frost. Checked compressor, running. Tested pressure. Low side , 25psi when off and 25psi when on, no change, High side 0psi. Called techline, gave findings. Bad compressor. Sealed system. Replace compressor. Gave estimate to customer, customer paid SVC, do not order parts.***3 job count ; ordrng 1 W10309994 (Compressor) and 2 WPW10143759 (Drier uv)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KSS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/17/2021
"Cc unit fan on back is not working.Customer stated unit rear fan is not working, not cooling the oven. Ran operational tests. All fans are working properly. Customer mistakenly thought convection ran was the cooling fan. Advised him convection fan will not start unless in a convection mode. Unit is working as designed."