We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Bay Village, OH 44140
Angel
Job Details:
09/13/2023
Cc that unit is not draining. Customer had remove water already so I removed drain pump and there was like a small piece of bone removed it installed new drain pump tested unit opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB0
Near Cleveland, OH 44122
Manny
Job Details:
09/13/2023
"Replaced door seal, ran test cycle and no leaks, advise customer to monitor the unit during the first cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Olmsted Township, OH 44138
Angel
Job Details:
09/13/2023
"Cc that ff section is not cooling properly. Verified and found evaporator completely frosted over ordering control board I have thermistor in truck if needed I will replace when I come back.; ordrng 1 W11566851 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Moreland Hills, OH 44022
Bill
Job Details:
09/13/2023
"Cc unit off balance, confirmed cc. Adjusted legs and leveled unit. Opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Parma, OH 44134
Bill
Job Details:
09/13/2023
"Changed filter housing, tested no shutter or noise. Opt test good."
We serviced a
WHIRLPOOL RANGE
Model KGSS907SSS00
Near Rocky River, OH 44116
Marie V
Job Details:
09/13/2023
Replaced latch. Tested unit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS00
Near Lakewood, OH 44107
Marie V
Job Details:
09/13/2023
"Cc that right hand door slams open and that seal is broken. Confirmed both. Cannot replaced just the seal. Shows it needs new door , also found top hinge popped up a little that wont touch stopper making the door slam when open. Will need new door and hinge..; ordrng 1 W10782316 (Door) and 1 W11673500 (Hinge), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Strongsville, OH 44136
David R
Job Details:
09/13/2023
"Cc unit leaking, tray under washer is filling up. No error codes. Took pic of water in tray, looks yellowish. Cleaned up water to test. Put bath towels in unit to test out. Let run with load of towels in. Filled tub all the way up with water. No leaks. During diagnostics, no leaks. Running a load for customer to monitor. Unit as of today is good. All functions good and no leaks. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Garfield Heights, OH 44125
Corina H
Job Details:
09/13/2023
CC that there is frost and ice build up. Confirmed. Found the ff door at the bottom is not touching the frame. Steamed out the gasket and the freezer. Used Vaseline around the gasket. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KMBP107ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details:
09/13/2023
Cc no powerFound l1 in outlet box not to be properly trimmed and wired nut to microwave Fixed wire OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Lakewood, OH 44107
Marie V
Job Details:
09/13/2023
"Cc that unit is not cooling. Confirmed is room temperature inside, compressor stared but is drawing 8amp.s will need new compressor; ordrng 1 W11370574 (Compressor)"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS956ESS02
Near Chagrin Falls, OH 44023
Brian M
Job Details:
09/13/2023
Installed knob bezels
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW04
Near South Euclid, OH 44121
Manny
Job Details:
09/13/2023
"Cc that Ff gasket coming off verified and door liner warped due to the insulation, and damage on the liner channel, gasket wont stay in door channel, ordering, Ff door.; ordrng 1 LW10636232 (dor-fip white)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Highland Heights, OH 44143
Manny
Job Details:
09/13/2023
"Cc unit building up frost on the back of the fz, verified and temperatures 3 in fz and 36 in ff, normal frost on cover, ran steps 6 heater on, step 7 and set to 02 per BJ suggestion, unit is working properly, no issues found this time, temperatures are optimal and all functions passed."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Brecksville, OH 44141
David R
Job Details:
09/13/2023
Replaced Right front burner head. Found customer cleaned and burner was clogged up with baking soda and so was ignitor. Unit is working good and all functions good. Op Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Olmsted Township, OH 44138
Angel
Job Details:
09/13/2023
Replaced console and ui opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Mantua, OH 44255
Brian M
Job Details:
09/13/2023
Cc unit not cycling through wash Found lid lock error Ran lid lock manual test found lock not engaging Replaced using truck stock Ran out test and calibration OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Strongsville, OH 44149
Bill
Job Details:
09/13/2023
"Cc metallic scraping sound, confirmed cc. Found penny stuck in the drum felt. Removed penny, had customer verify that sound was gone. Opt test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Broadview Heights, OH 44147
Bill
Job Details:
09/13/2023
"Changed control board and Ui. Tested valve still didnt open, ordered new valve and float switch. Follow up set for 9/19; ordrng 1 WPW10327249 (Fill valve) and 1 WPW10195039 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Parma, OH 44129
Marie V
Job Details:
09/13/2023
"Cc that the gasket comes off. Confirmed, also that the unit is freezing foos. Unit does not ah e a lot of foot. Could be the cause, verify evaporator frost is perfect. Advice cust to monitor also have sealed liner around unit since it had a gap on it. And sealed gasket to door advise cust to allow 1 hour for it to dry. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Brecksville, OH 44141
David R
Job Details:
09/13/2023
"Cc unit leaking, soapy water. Found inside unit, utensil rack the top part broke off and was burned under head and blocking drain port. Removed and let customer know. Also customer using cascade liquid detergent. Advised to make sure to not over fill or use too much. Found customer used dish detergent instead of dishwasher detergent.. As of now, advising customer to keep eye on it, make sure to not use too much detergent Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Garfield Heights, OH 44125
David R
Job Details:
09/13/2023
Cc unit not starting. Found latch just keeps clicking and never saying its locked. Ordering latch and strike. ; ordrng 1 W11670519 (Latch) and 1 W11513250 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSN708MPS00
Near Pepper Pike, OH 44124
Bill
Job Details:
09/13/2023
"Cc cant get ice bin out, confirmed cc. Not enough room between the built in unit and wall ovens to allow proper swing width of door to remove Ice bin."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Williamsfield, OH 44093
Brian M
Job Details:
09/13/2023
Cc of squeaking Found cam to be worn Replaced cam ; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Jefferson, OH 44047
Brian M
Job Details:
09/13/2023
"Cc unit filled to high on bulky, she thought it was going to over fillRan bulky test with items, unit does fill up high but this is normal Showed customer settings and description in user manual OP Test Ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Garfield Heights, OH 44125
Corina H
Job Details:
09/13/2023
CC that the unit is leaking. Started a cycle. Found the sink or the supply line leaks. Did see some water coming up from the floor drain. Advised Cust to have a plumber fix the leak. Opt test ok
We serviced a
MAYTAG DRYER
Model MDG6800AWW
Near Garfield Heights, OH 44125
Corina H
Job Details:
09/13/2023
CC that the control beeps and does not start. Confirmed. Will not allow you to select a cycle. There is a beep that does not stop. Will need a new control and ui. Parts are nla. ; ordrng 1 33002959 (Control) and 1 33002898 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Olmsted, OH 44070
Angel
Job Details:
09/13/2023
Cc that drinks were freezing on top shelf but now its working as should. I still replaced diffuser with thermistor and gave them some pointers on how to stock fridge for better airflow opt test good.
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXW00
Near Shaker Heights, OH 44122
Corina H
Job Details:
09/13/2023
CC that the ice maker is slow at making ice. Confirmed. Optic eyes are good. Will need an Icemaker. Ice maker is nla. ; ordrng 1 W10204457 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Shaker Heights, OH 44122
Corina H
Job Details:
09/13/2023
Replaced the valve and and dispenser. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Shaker Heights, OH 44122
Corina H
Job Details:
09/13/2023
"Replaced the control, pump and motor. Ran a calibration. Found a lot of suds in the tub from the detergent. Advised Cust to change the detergent being used. Opt test ok."
We serviced a
MAYTAG WALL OVEN GAS
Model CWG3600AAS13
Near Shaker Heights, OH 44122
Corina H
Job Details:
09/13/2023
CC that the ovens are not heating. Confirmed. Checked the igniter 120 volts. Replaced the igniter from t/s. Tested. Opt test ok.; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW00
Near Mentor, OH 44060
Dan
Job Details:
09/13/2023
"Customer complaint that unit is not cooling, temperature at 56 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, ice chunk in corner of evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 W11507067 (Evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Mentor, OH 44060
Dan
Job Details:
09/13/2023
"Installed new control, op test good"
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport Harbor, OH 44077
Jason N
Job Details:
09/13/2023
"Cc unit not finishing cycles and H2O message appears Based on H2O code, checked water coming into unit, checked good. Pressure sensor is not reading correctly. Ordering pressure sensor.; ordrng 1 WD21X25468 (Pressure sensor asm)"
We serviced a
KITCHENAID COOKTOP GAS
Model KGCU482VSS00
Near Mentor, OH 44060
Dan
Job Details:
09/13/2023
"Customer complaint that left front burner is not lighting, Found burner head gas port clogged with grease, cleared port, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269DRM01
Near Mentor, OH 44060
Dan
Job Details:
09/13/2023
"Installed new ice maker , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Willoughby, OH 44094
Dan
Job Details:
09/13/2023
"Customer complaint that unit is not dispensing ice, confirmed, auger motor is just humming, auger motor is receiving 120vac , unit needs new auger motor , part is under one year parts warranty for auger motor; ordrng 1 W10822606 (Auger motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Kirtland, OH 44094
Dan
Job Details:
09/13/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Conneaut, OH 44030
Dan
Job Details:
09/13/2023
"Customer complaint that sometimes it will work and sometimes it wont, started normal wash cycle, lid locked , unit filled and began agitating, unit drains and spins, unit is operating as designed"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET2765PBC
Near Painesville, OH 44077
Dan
Job Details:
09/12/2023
Installed new control. Op test good
We serviced a
GE DRYER
Model GFDR485EF1MC
Near Shaker Heights, OH 44120
Bill
Job Details:
09/12/2023
"Changed idlers and rollers, oiled and tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Avon, OH 44011
Angel
Job Details:
09/12/2023
"Cc that doors are mot aligned and freezer door not sealing properly. Verified seal and towards the top of the seal it needs to be steamed out for it to seal properly, steamed out seal and got it to seal properly, also leveled out doors opt test good."
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Oberlin, OH 44074
David R
Job Details:
09/12/2023
Customer put new knob on but the little bracket piece inside is messed up due to the timer being scrapped up. Ordering new knob and timer ; ordrng 1 W11675852 (Knob) and 1 W11566736 (Timer)
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KES
Near Elyria, OH 44035
Marie V
Job Details:
09/12/2023
"Cc of unit not cooling. Confirmed, found compressor drawing 9.8amps. Unit will need new compressor.; ordrng 1 W10160407 (Compressor) and 1 W10613606 (Start device)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland, OH 44111
Manny
Job Details:
09/12/2023
"Cc unit wont advance in cycle, verified and found codes F7E5, F7E3, f7e4 and f7e1 all for drive components, verified and ran test cycle and water coming from the center of pulley, unit needs gearcase, motor, pulley, pump, shifter and cap as they are saturated with water; ordrng 1 W11449840 (Gear case) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11395618 (Cap) and 1 W11481722 (Shifter) and 1 W11399437 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Shaker Heights, OH 44120
Jason N
Job Details:
09/12/2023
"Cc unit making loud noise during agitationChecked under unit, found belt shield saturated with oil. Gearcase is leaking oil. Unit will need gearcase and drive belt replaced. Customer declined repair, estimate only. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH01X27538 (Drive belt)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44128
Jason N
Job Details:
09/12/2023
"Cc unit not heating Ran timed dry test, verified no heat. Checked power into unit from receptacle, good at 243v L to L. Checked all thermals, found hi limit thermostat open. Replaced using misc truck stock part. Reran dryer test, good heat and airflow at vent outlet. Op test good.; used 1 W10900067 (Cutoff-Tml) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Beachwood, OH 44122
Joe O
Job Details:
09/12/2023
Cc: screeching noise intermittentlyFound belt stretched. Replaced belt. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Brian M
Job Details:
09/12/2023
Cc unit not spinning out cloths Found speed sensor not picking up basket Replaced actuator still unit not seeing basket Will need control ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Chardon, OH 44024
Brian M
Job Details:
09/12/2023
Cc ice bin not coming out Removed bin and cycled icemaker Icemaker and bin are functioning
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Chardon, OH 44024
Brian M
Job Details:
09/12/2023
"Cc knobs not aligned Tweaked the knobs, for the burners Opts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Avon, OH 44011
Angel
Job Details:
09/12/2023
Cc that small plastic piece on door broke and seal is ripping. Replaced seal and explained to customer the piece that broke on door is considered as cosmetics warranty will not cover the whole door would need to get replaced and the plastic piece is not a functional issue.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44120
Jason N
Job Details:
09/12/2023
"Cc unit no agitation, just spinsRan diagnostics, found code f7e1 for tachometer missing or wrong signal. Ran test cycle, unit did not shift into agitation. Also noticed some drive belt slippage when running in spin mode. Checked under unit. Found shifter non operational. Replaced shift actuator using customer supplied pre Id part. Replaced drive belt using truck stock. Ran test cycle, all functions passed. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Chardon, OH 44024
Brian M
Job Details:
09/12/2023
Cc Handles not on Put handles on
We serviced a
WHIRLPOOL WASHER
Model MVWB850YW1
Near Cleveland, OH 44102
Jason N
Job Details:
09/12/2023
"Cc unit displays UL frequently and goes offbalance.Ran test cycle, unit functions passed, but can here scrapping noise under unit from rotor. Ran spin test, loud bearing noise, tub bearings are worn and will need replaced. ; ordrng 1 W10435302 (Bearing)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Strongsville, OH 44136
David R
Job Details:
09/12/2023
"Cc unit stopping mid cycle. Sent video to me. Contact whirlpool. Techline went over that it sounds like the door is something opening up or door switch malfunctioning causing it to stop mid cycle and not turn on. Order door switch, door hinges and harness; ordrng 1 W11551763 (Door switch) and 2 W11551301 (Hinge)s and 1 W11556656 (Harness)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Brecksville, OH 44141
Bill
Job Details:
09/12/2023
"Cc unit not turning on, confirmed cc. Main knob was broken would not turn the timer. Ordered knob, customer stated they would install knob when it arrived.; ordrng 1 W11675852 (Knob)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500EWH01
Near Beachwood, OH 44122
Joe O
Job Details:
09/12/2023
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW00
Near University Heights, OH 44118
Joe O
Job Details:
09/12/2023
"Cc: not freezingFound temps at 24 degrees. Found evap completely frosted over. Found thermistor in range. Element checked good. Needs control; ordrng 1 W11382529 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near North Royalton, OH 44133
Bill
Job Details:
09/12/2023
"Cut out old agitator, changed hub and replaced new agitator. Opt test good."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Chardon, OH 44024
Brian M
Job Details:
09/12/2023
Cc of squeaking then it stopped Ran unit no abnormal noisesTook bottom cover off and inspected Removed belt and spun idler pulley no issues present at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland Heights, OH 44118
Joe O
Job Details:
09/12/2023
"Cc: grinding noiseFound gear case leaking oil onto cam gear, cam slipping. Needs cam and gear case; ordrng 1 W11454372 (Gear case) and 1 W10721967 (drive pulley)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near East Cleveland, OH 44112
Jason N
Job Details:
09/12/2023
"Cc unit lid not lockingPlugged in unit, found lid lock continually trying to lock but not engaging. Replaced lid latch using customer supplied pre Id part. Ran test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near North Royalton, OH 44133
Bill
Job Details:
09/12/2023
"Changed Ui and control board, opt test good. Advised customer to monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Streetsboro, OH 44241
Brian M
Job Details:
09/12/2023
Cc rack not pulling out Found track clip pushed out wards and snagged gasket Put clip into place OP Test Ok
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE77US0HS01
Near Strongsville, OH 44136
Bill
Job Details:
09/12/2023
"Cc unit not working, confirmed cc. Power to unit is present, ordered high level thermostat. Follow up set for 9/15.; ordrng 1 W10464566 (High limit switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Mogadore, OH 44260
Brian M
Job Details:
09/12/2023
"Cc unit was not pumping out water but running. Plugged unit in found unit it flood mode and just pumping Reset control by holding start button for 10 seconds Ran diagnostics no error ran auto test no issues, ran calibration. Customer had a basket of clothes, added clothes, found customer to be using 2 mega tide pods. Advised customer that the pressure sensor could have picked up suds instead of water. Advised on soap usage."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Columbia Station, OH 44028
Bill
Job Details:
09/12/2023
"Replaced control, ran diag auto test. Opt test good."
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG3911QW1
Near Strongsville, OH 44136
Bill
Job Details:
09/12/2023
"Cc unit not responding, confirmed cc. Held the started button for a few sec got the unit to kinda respond, ordered new control board and motor control board. Office to follow up as the main control is out of stock.; ordrng 1 808653801 (Motor control) and 1 5304511966 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Elyria, OH 44035
Marie V
Job Details:
09/12/2023
"Cc that unit is not cooling. When arrived unit was off , But found frost on evaporator , from when unit does not defrost all the way. Will order defrost circuit parts. Verify heater has 120ohms, in range, ; ordrng 1 W11518204 (Ui) and 1 WPW10384183 (Thermistor) and 1 W11321510 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Olmsted, OH 44070
Angel
Job Details:
09/12/2023
Cc that they have H20 on the display and wont turn off. Explained to customer that its indicating to replace filter and I also showed them how to reset it once they replace filter.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Rocky River, OH 44116
Manny
Job Details:
09/12/2023
"Cc unit turning off half way through, verified and found thermostat damaged, unit needs thermostat, and possible the harness, customer is going to contact wpl and ask them if they can cover the repair.; ordrng 1 W10668273 (thrmst-fix) and 1 W11383533 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXVT01
Near Painesville, OH 44077
Dan
Job Details:
09/12/2023
"Installed new thermostat , op test good"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, OH 44077
Dan
Job Details:
09/12/2023
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element , customer does not want repair ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Rocky River, OH 44116
Manny
Job Details:
09/12/2023
"Cc unit not starting, verified and unit displaying F01 code for control, unplugged unit and plugged back in after like 30 seconds and teied starting a cycle and F01 came back on, unit needs main control, no continuity on belt switch. Customer will not proceed with the repair ; ordrng 1 WPW10110641 (cntrl-elec) and 1 279782 (Belt switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near North Ridgeville, OH 44039
Marie V
Job Details:
09/12/2023
"Cc that the unit works sometimes a d sometimes it does not. That clothes are wet at the end of the cycle. Stared unit, it starts to heat up. Works ok. But if unit shuts of the motor or motor stops spinning is overheating itself. Will order motor and wheel. ; ordrng 1 W11549461 (Motor) and 1 697772 (Wheel)"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Avon Lake, OH 44012
Angel
Job Details:
09/12/2023
"Cc that everything works good but when shes going to bake and use the timer unit will give her and F2E0 console disconnected. Tried to reset unit to see if it was just a glitch and needed to be reseted. Tested unit after resetting control by preheating it to 350* and using the timer like customer stated and worked as should. Told customer if issue continues they will need control replaced charged service call. ; ordrng 1 W11430942 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Broadview Heights, OH 44147
David R
Job Details:
09/12/2023
Cc FZ door not sealing. Found screw on left glider was not screwed all the way in. Corrected and now gliders and door closing correctly. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44120
Corina H
Job Details:
09/12/2023
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 1.66 oz r600 unit cooling, pressures good, replace the control and cover. op test ok"
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNXB0
Near Painesville, OH 44077
Dan
Job Details:
09/12/2023
"Installed new grid, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Rocky River, OH 44116
Manny
Job Details:
09/12/2023
"Cc unit dispense water slowly but without the filter water pressure is good, verified and filter has low flow, when removed the filter water comes out normally, advise customer to try another filter as sometimes this can be clogged up from factory if the filter doesnt fix the issue then the housing needs to be replaced. Opt test ok; ordrng 1 W11162041 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Berea, OH 44017
Marie V
Job Details:
09/12/2023
"Cc that unit makes a noise qhen it starts and then shuts off. Ran diag found error code F7E5 shifter failure, F2E1 ui stuck button . Ran auto test, unit does not spins or agitates. Tilted unit and found slider has been scratching with rotor and both are stripped. Also some oil from gearcase. Cust will not fix. ; ordrng 1 W10915701 (Rotor) and 1 W11393685 (Gearcase) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Avon Lake, OH 44012
Angel
Job Details:
09/12/2023
Cc that unit is vibrating a lot and going off balance. Checked suspension and they were weak replaced them tested unit opt test good. Recommended customer to make sure they balance out there loads.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Brecksville, OH 44141
David R
Job Details:
09/12/2023
Replaced panel. All options working. Functions good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Chardon, OH 44024
Dan
Job Details:
09/12/2023
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 37 degrees, freezer section temperature at 0 degrees, temperatures are good, air damper is working, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Chesterland, OH 44026
Dan
Job Details:
09/12/2023
"Installed new door, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEW00
Near Sheffield Lake, OH 44054
Angel
Job Details:
09/12/2023
"Cc that unit was leaking from freezer section. Confirmed drain tube is clogged up causing issue, took apart freezer cleared out drain tube from i side and steamed out ice also went to back of unit and cleaned out drain tube reinstalled everything opt test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEM11
Near Shaker Heights, OH 44120
Corina H
Job Details:
09/12/2023
Replaced the fan. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Garfield Heights, OH 44125
Corina H
Job Details:
09/12/2023
CC that the unit will not turn on. Confirmed. Found the gfi outlet on the other side of the wall was tripped. Tripped the gfi on. Washer turned on and started working. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near Garfield Heights, OH 44125
Corina H
Job Details:
09/12/2023
CC that the unit is not heating. Confirmed. Checked the igniter turns on no flame. Replaced the coils still no flame. Found the gas line was turned off. Turned the gas line on. Started heating. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Bedford, OH 44146
Corina H
Job Details:
09/12/2023
"CC that there was frost and ice build up in the freezer and ice maker does not work Unit was unplugged he asked the office if he should clean and unplug the unit. They advised him to clean it and unplug. Had a picture of the frost. Door looks left opened from the frost. Ice maker is not cycling. Does not have power to l to n. Checked the fuse, open. Will need a new harness."
We serviced a
WHIRLPOOL WASHER
Model WTW5500BW0
Near Maple Heights, OH 44137
Corina H
Job Details:
09/12/2023
"CC that there is no water going into the washer. Ran diag water coming in. Found the basket is seized. Will not turn. Checked underneath no oil leaking. Will need a Gearcase and Washplate. ordrng 1 W11454372 (Gearcase) and 1 WPW10215115 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Middleburg Heights, OH 44130
Marie V
Job Details:
09/12/2023
"Cc of a squeaky noise that unit makes while spinning. Replaced belt and cam from T/S, cam had white dust in it. Tested unit i was able to hear the noise. Is coming from gearcase. Ordering parts. ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W11550891 (Agitator), used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near North Royalton, OH 44133
David R
Job Details:
09/12/2023
"Verified customer needs gasket. Ordering gasket. ; ordrng 1 W11177741 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland Heights, OH 44118
Joe O
Job Details:
09/12/2023
"Cc: not workingFound error codes f7e1(basket speed fault) f2e1(stuck key). Found unit is reading basket speed but control not reading speed properly. While checking the actuator, the unit locked itself, on basket speed test. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11116590 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYW3
Near Cleveland Heights, OH 44106
Joe O
Job Details:
09/12/2023
Cc: leakingFound excessive suds in unit. Advised on detergent usage. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Beachwood, OH 44122
Joe O
Job Details:
09/12/2023
"Cc: squealing noiseFound rollers and shaft worn. Needs dryer repair kit, and shaftCustomer does not want to repair at this time; ordrng 1 WPW10359270 (roller shaft,support), used 1 4392065 (DRYER REPAIR KIT), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model JED3536WB04
Near Bratenahl, OH 44108
Jason N
Job Details:
09/12/2023
Installed glasstop and infinite switch. Tested all burners for operation. All tested good. Op test good.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
David R
Job Details:
09/12/2023
"Cc unit dryer not heating. Thermal fuse keeps popping. Replaced thermal fuse, thermostat fix, ignitor. No breaks in wires or burnt connections. Could be a break somewhere in middle of wires in harness but for now. Customer to monitor."
