We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 05/31/2022
"Customer complaint that unit is not cooling properly, freezer section temperature at 18 degrees, fresh food section temperature at 37 degrees, partial frost Pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, part is out of stock so not scheduling return appointment ; ordrng 1 W11562258 (Evaporator) and 1 W11504449 (Lokring) and 1 W11504419 (Lokring) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Madison, OH 44057
Dan H
Job Details: 05/31/2022
"Installed new valve, op test good"
We serviced a
ELECTROLUX REFRIGERATOR
Model LFHB2751TF8
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/31/2022
Found compressor squeaking and overheating also condenser fan has voltage but is not running ordering compressor dye filter and condenser fan also will need 3 job count and two technicians is a tight space ; ordrng 1 241706201 (Compressor) and 1 242018304 (Condenser fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Parma, OH 44129
Gabriel P
Job Details: 05/31/2022
"Replace control,and thermistor,harness opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW02
Near Strongsville, OH 44136
Gabriel P
Job Details: 05/31/2022
"Replace control and thermistor and diffuser,opt test ok"
We serviced a
GE DISHWASHER
Model GDF520PGJ2BB
Near Ashtabula, OH 44004
Dan H
Job Details: 05/31/2022
"Customer complaint that unit is not starting, confirmed, reset control, started normal wash cycle, 7nit filled and began washing, unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Dan H
Job Details: 05/31/2022
"Customer complaint that ice builds up and then ice maker does not work, confirmed, found ice maker mold leaking, unit need new ice maker ; ordrng 1 5303918493 (Ice maker)"
We serviced a
GE REFRIGERATOR
Model GNE29GMHEES
Near Madison, OH 44057
Dan H
Job Details: 05/31/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 44 degrees, freezer section temperature at 27 degrees, found condenser fan not running, unit needs new condenser fan motor ; ordrng 1 WR60X23363 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Painesville, OH 44077
Joe O
Job Details: 05/27/2022
"Cc: aqua lift not getting baked on grease out of oven, leaking onto floorFound baked on grease on oven walls and some around sides of oven bottom. Advised customer aqua lift is designed to help with with spill overs on oven bottom. Tested aqua lift. Unit functioning as designed. Advised customer some spills and spots have to be manually cleaned. Raised front of unit for leaking. Op test okDocumented on service matters"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Mentor, OH 44060
Jason N
Job Details: 05/27/2022
Installed damper control. Ran functionality test. No abnormal sound heard. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Solon, OH 44139
Joe O
Job Details: 05/27/2022
Installed heating element. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Amherst, OH 44001
Angel
Job Details: 05/27/2022
Replaced tub tested units functions and to make sure it didnt have any leaks. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Geneva, OH 44041
Dan H
Job Details: 05/27/2022
"Installed new fabric softener dispenser, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF2A
Near Wellington, OH 44090
David R
Job Details: 05/27/2022
Replaced Ui control. Tested. Good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM01
Near Cleveland, OH 44128
Joe O
Job Details: 05/27/2022
Installed evap fan motor. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC0
Near Cleveland, OH 44109
Joe O
Job Details: 05/27/2022
"Cc: not workingFound error code f2e1(stuck key). Found unit will not tumble or heat. Found fuses check good. Found motor circuit open. Needs motor, blower wheel, and belt switch; ordrng 1 279787 (motor) and 1 W10847984 (belt switch) and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Euclid, OH 44117
Jason N
Job Details: 05/27/2022
"Cc unit making loud rattling noise Ran dryer op test, verified vibration from unit. Pulled unit front panel, all rollers and pulley checked good. Found blower wheel full of lint buildup causing offbalance vibration. Cleared blower wheel. Reran test cycle, no abnormal sounds or vibration. Checked airflow at vent outlet, good airflow. Lint filter screen was full of lint. Advised customer to ensure lint filter is being cleaned after every load. Op test good."
We serviced a
SAMSUNG DRYER
Model DV45H7000GW/A2
Near Lorain, OH 44052
Angel
Job Details: 05/27/2022
Cc that belt kept coming off. Took apart unit snd found that the pulley came completely off the bearing in center came off. Will need pulley replaced. Customer stated they rather do themselves. Charged service call.; ordrng 1 DC93-00634A (Idler pulley)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44109
Joe O
Job Details: 05/27/2022
Cc: noise during washFound cam loose and stripped. Replaced cam ran auto test and calibration. Op test ok; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near South Euclid, OH 44121
Jason N
Job Details: 05/27/2022
"Cc unit stopped draining, standing water in tubConfirmed water in tub, pressed cancel/drain. Drain pump running but not pushing water. Checked drain hose connection to disposer. Found large clog of food debris in disposer nipple port. Cleared clog. Reran drain out test, unit drained out properly. Heater element is updated from factory. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 05/27/2022
"Customer complaint that unit is not drying dishes, ran diagnostics test cycle, no error codes found , unit completed test cycle, heater is working, unit is operating as designed , advised customer to use rinse aid and to run hot water in sink before starting"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Dan H
Job Details: 05/27/2022
"Customer complaint that unit is tearing clothes, no sharp edges found in basket or on agitator, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed ."
We serviced a
GE REFRIGERATOR
Model DFE29JMDCES
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/27/2022
"Replace condenser fan and it started running,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Middleburg Heights, OH 44130
Manny
Job Details: 05/27/2022
"Replaced evap harness, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Brecksville, OH 44141
Manny
Job Details: 05/27/2022
"Cc unit had LEDs out but they are back on verified and unit had the lights on, unit is working as designed. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Eastlake, OH 44095
Dan H
Job Details: 05/27/2022
"Customer complaint that handles do not fit drawers, confirmed, new handles are the same size as original, unit needs new drawers; ordrng 1 W10815678 (Drawer) and 1 W10815669 (Drawer)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Euclid, OH 44117
Dan H
Job Details: 05/27/2022
"Customer complaint that unit is not starting, customer started normal wash cycle, unit sat for a few minutes then drained and showed washing complete, ran diagnostics found f7e4(basket reengagement failure ) and f7e3(basket engaged during wash) error codes , installed new motor and harness, op test no good , unit needs new capacitor and shifter; ordrng 1 W11481722 (Shifter) and 1 W11395618 (Cap)"
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/27/2022
"Replace cooktop,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Bay Village, OH 44140
Marie V
Job Details: 05/27/2022
"Cc that unit is making a noise. Ran diag, no error codes. Ran auto test and I was able to hear noise. Comes from drive system, ordering parts needed. Office will contact once they have eta on the parts.; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11026785 (Motor) and 1 W11239857 (Belt)"
We serviced a
GE DISHWASHER
Model GDT695SBL5TS
Near Grafton, OH 44044
David R
Job Details: 05/27/2022
"Cc unit leaking. Found leak from divertor and pump motor. Will need clamp kit along will divertor kit and wash pump kit. Customer paid SVC only. Do not order parts. ; ordrng 1 WD19X25278 (Diverter assembly) and 1 WD26X23258 (Pump wash kit) and 1 WD35X10382 (Clamp kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMHA9019HZ03
Near Strongsville, OH 44149
David R
Job Details: 05/27/2022
"Replaced door. Tested, all functions good. Advised customer to also update software if needed for unit through app, Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near North Royalton, OH 44133
Manny
Job Details: 05/27/2022
"Cc striker broke off, replaced latch and striker, opt test ok"
We serviced a
GE DRYER
Model n/a
Near Painesville, OH 44077
Dan H
Job Details: 05/27/2022
"Installed new belt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRY02
Near Westlake, OH 44145
Marie V
Job Details: 05/27/2022
"Cc that the unit is not cooling. Confirmed. Took temps 48* freezer and 51 on fresh food section. No frost on evaporator. Put kill a watt meter drawing 1.30 amps. Unit las a leak. Gave estimate . Cust will but new. ; ordrng 1 WP2188823 (Evaporator) and 1 W10139460 (Compressor) and 1 WPW10143759 (Drier uv), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX DISHWASHER
Model FGHD2465NF1A
Near Lakewood, OH 44107
Marie V
Job Details: 05/27/2022
"Cc that the door drops and that it leaks fron left hand side. Confirmed. Found both springs need replaced and the seals for the door , Also found unit leaking from the heater as well and vent on the door. Showed cust all leaks. Gave estimate. Cust will call back if they want to continue ; ordrng 1 154701001 (Shield) and 1 154827601 (Seal) and 1 154784401 (Vent) and 2 154579101 (Spring)s and 1 154825001 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Parma, OH 44134
Manny
Job Details: 05/27/2022
"Cc that unit not filling enough, ran diagnostics no codes, ran test cycle unit fill and work properly, asked customer for 6 large towels and unit fill pass the towels and washes with no issues, set unit to drain and spin unit spins with no issues. Advise customer to use deep fill option to get the most water, explain how the pre soak works and how to use it, unit is working as designed. Opt test ok"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/27/2022
Cc unit making noise Found plastic on drum Removed plastic OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/27/2022
Cc that unit started having high temperatures. Took temperatures and freezer was at 24* and ff section at 65*. Put my gauges to check pressures and low side was at 12psi running and high side at 180psi. Turned off unit and pressures equalized at 12psi. Called BJ and stated it has to be a leak. I pressurized system with nitrogen at 140psi and verified all my solders and were good took apart freezer and it was good as well so I took apart ff section and it was all frozen up had to steam out evaporator to verify with soap suds and found that it was leaking from ff section evaporator. Ordering evaporator.; ordrng 1 W11492867 (Evaporator)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/27/2022
Cc unit not spinning out clothesRan auto test cycle. Found washplate spinning in spin cycle. Drive hub is worn. Replaced drive hub using truck stock part. Reran auto test. All functions passed. Op test good. ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Solon, OH 44139
Brian M
Job Details: 05/27/2022
Cc of vibration Found unit needing leveled Leveled unit ran spin test OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/27/2022
"Cc unit snagging clothesCustomer stated items may be coming out of the unit with fabric snags, possibly due to rough spots in drum. Found slightly rough weld seam on rear of drum. Used emery cloth to smooth it seam. Used cloth to around drum and bulkhead to detect any other potential snag points, did not find any. No physical damage to drum or bulkhead. No issues found with unit at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYWH2
Near Cleveland, OH 44109
Angel
Job Details: 05/27/2022
Replaced filter head and three way valve inside unit the other valve is eliminated now with this filter head updated part tested water dispenser and it started dispensing water as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW01
Near Cleveland, OH 44108
Gabriel P
Job Details: 05/27/2022
"Replace icemaker,opt test ok"
We serviced a
MAYTAG DRYER
Model MED9700SQ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/27/2022
"Found heating element open replace from t/s,opt test ok ; used 1 Wp3387747 (Element) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/27/2022
Installed ui OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chardon, OH 44024
Jason N
Job Details: 05/27/2022
Cc unit lid strike falls offFound lid strike has a broken lock tab. Replaced lid strike using customer supplied pre Id part. Ran operational test. All functions passed. Op test good.
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Ravenna, OH 44266
Brian M
Job Details: 05/27/2022
"Cc of smell Found power cord over heated and melted Needs terminal block and electrician to check outlet ; ordrng 1 WP9761958 (block-term), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lakewood, OH 44107
Angel
Job Details: 05/27/2022
Replaced pump assembly tested unit. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Lorain, OH 44053
Gabriel P
Job Details: 05/27/2022
"Call is complete spoke to customer the last burner that was sent it was the correct one,opt test ok"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS3
Near Chardon, OH 44024
Jason N
Job Details: 05/27/2022
"Cc unit not heating Checked connections on control board, found black wire on power relay was not secured. Replaced wire and ran heat test with water for 1 min. Good heat and operation. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW0
Near Cleveland, OH 44102
Marie V
Job Details: 05/27/2022
Cc about a ticking sound that comes from control. I found a small timer hooked up to the top cabinet on top of unit that was ticking. Showed cust. Replaced control tested oven and all burners. op test ok
We serviced a
GE WALL OVEN
Model Csb913p2n1s1
Near Madison, OH 44057
Dan H
Job Details: 05/27/2022
"Customer complaint that unit is not working, confirmed, unit turned on after being pulled out, advised customer to have electrician check out wiring in junction box and breaker, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland, OH 44105
Joe O
Job Details: 05/27/2022
"Cc: noise, not cooling ff sectionFound temps in freezer at 5 degrees, ff at 70 degrees. Frost build up around evap fan. Found all gaskets sealing. Found evap fan not running. Unit pulled in warm air. Fan blocked by frost. Cleared frost. advised customer on loading. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rocky River, OH 44116
Marie V
Job Details: 05/27/2022
Cc that the unit was leaking and it damaged kitchen floor and water when down to basement. Took pics. Removed unit and found tub has a crack on it. Unit will need new tub. Also took pics of damage. Part is not in stock ; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB04
Near Bay Village, OH 44140
Marie V
Job Details: 05/27/2022
"Cc that the unit is leaking from freezer and sometimes it sounds louder than normal. Confirmed. Found unit not defrosting all the way. And drain tube clogged. Took ohms reading on thermistor is out of range. Cust paid parts and sc. ; ordrng 1 WPW10383615 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ
Near Roaming Shores, OH 44084
Dan H
Job Details: 05/27/2022
"Customer complaint of low flow from water dispenser, found supply line kinked, corrected, unit is operating as designed , advised customer to change supply line if problem reoccurs"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44120
Joe O
Job Details: 05/27/2022
Cc: burners will not simmerAdjusted burners. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Jefferson, OH 44047
Dan H
Job Details: 05/27/2022
"Customer complaint that ice maker leaks, confirmed, found fill tube missing fill cup, adjusted fill tube , op test good , customer states whirlpool said unit is under warranty, unit came in home, customer does not have proof of purchase just closing paperwork"
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Lyndhurst, OH 44124
Joe O
Job Details: 05/27/2022
"Cc: not agitatingFound unit is not agitating. Unit is spinning. Found clicking from gear case. Needs gear case and brake and drive tube assembly.Customer does not want to repair at this time ; ordrng 1 W10820043 (brake & drive tube) and 1 3360629 (gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Strongsville, OH 44136
David R
Job Details: 05/27/2022
"Cc unit microwave lights will not shut out. Door will not close, only way it will is when someone hold it. Saw hinge is broken. Door on right side is not completely together. Ordering hinges, switches, door. ** requesting double labor ; ordrng 1 W10775493 (Door assembly) and 1 W10687342 (Door assembly) and 1 W11449277 (Harness interlock) and 2 W10874474 (Hinge)s"
We serviced a
WHIRLPOOL WALL OVER ELE
Model WOS51ES4ES00
Near North Royalton, OH 44133
David R
Job Details: 05/27/2022
"Replaced control, temp sensor and thermal fuse. Ran bake and broil. Cooling fan not coming on. Went into diagnostics, cooling fan not working. Ordering cooling fan ; ordrng 1 WPW10176670 (Blower motor)"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Cleveland, OH 44135
David R
Job Details: 05/27/2022
"Cc unit not heating. Found when installed, gas was never turned on. Corrected, tested, good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Avon, OH 44011
David R
Job Details: 05/27/2022
"Replaced icemaker. Ran diagnostics, icemaker cycled, called for water. Give time for unit to cool properly and ice to form and drop. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Parma, OH 44130
Manny
Job Details: 05/27/2022
"Cc unit not filling, ran diagnostics and found code f8e1 for long fill no fill, removed hoses to make sure there is water coming in, hot water hose is clogged up, installed old hose that customer had temporarily until she gets a replacement one. Opt test ok; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Garfield Heights, OH 44125
Manny
Job Details: 05/27/2022
"Cc unit leaking. Found a lot of frozen water in the fz, removed ice box and noticed fill tube spout not under the fill tube causing the water to fall right through instead of filling the ice maker, removed and reinstalled spout, ran fill test op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ashtabula, OH 44004
Dan H
Job Details: 05/27/2022
"Installed new control, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/27/2022
"Cc ice maker not working and leaking Found icemaker to have crack in mold Needs ice maker ; ordrng 1 243297613 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500EWH4
Near Mayfield Heights, OH 44124
Manny
Job Details: 05/27/2022
Replaced console and control. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Jefferson, OH 44047
Jason N
Job Details: 05/27/2022
"Cc unit not heating againCustomer stated she didnt unplug unit this time so we can see what its doing. Ran dryer op test on timed dry, confirmed unit is running but not heating. Checked heater relay at control board, relay checks good at 122v. Checked power in to unit at terminal block, found missing L2. Advised customer to have electrician inspect dryer receptacle as the issue is there."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mayfield Heights, OH 44143
Manny
Job Details: 05/27/2022
"Cc unit not making ice, too temps 4 in Fz 39 in ff, found fill tube frozen, cleared fill tube, ran ice maker fill test and it fills, customer stated that the dispenser motor seems to be frozen and not running, verified and motor is just humming, unit will need dispenser motor.; ordrng 1 W10822606 (motor)"
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Jefferson, OH 44047
Brian M
Job Details: 05/27/2022
Installed drain pump Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Elyria, OH 44035
Gabriel P
Job Details: 05/27/2022
"Replace timer,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Westlake, OH 44145
Angel
Job Details: 05/27/2022
Replaced thermistor tested unit and ran as should did not shut down. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVY05
Near Highland Heights, OH 44143
Joe O
Job Details: 05/27/2022
"Cc: leakingCycled ice maker. Found no leaks. Customer stated unit leaked inside and was pouring out of the ice maker. Advised customer ice maker potentially sticking in fill. Needs ice maker; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Ridgeville, OH 44039
David R
Job Details: 05/27/2022
Replaced fuse and thermal cutoff. Unit still not powering on. 240 coming into unit but as soon as you turn the unit on and a load is there. Volts drop from 240v to 0v. Customer will need to consult electrician on breaker box and outlet. Unit checks good.
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Olmsted Falls, OH 44138
Angel
Job Details: 05/27/2022
Replaced temperature sensor tested unit by running a test cycle passed. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, OH 44143
Joe O
Job Details: 05/27/2022
Slide kit missing a slide re ordering slide kit; ordrng 1 12002684 (kit- slide)
We serviced a
KENMORE REFRIGERATOR
Model 106.57262792
Near North Ridgeville, OH 44039
David R
Job Details: 05/27/2022
"Replaced fan and blade. Give 24 hours to return to normal temps, 24-48 hours full basket of ice. Op Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Painesville, OH 44077
Jason N
Job Details: 05/26/2022
"Cc unit upper rack not washing dishesCustomer stated the unit isnt washing her dishes on the outer rack and she says the spray arm isnt moving. Found both spray arm jet holes have been hollowed out too large, causing reduced spray pressure through them. Customer stated she has to do that due to debris getting stuck. Unit needs upper and lower spray arms. Customer can install, no return visit needed. ; ordrng 1 WPW10317197 (Spray arm) and 1 WPW10319027 (Lower spray arm)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055DRE00
Near Fairview Park, OH 44126
Manny
Job Details: 05/26/2022
"Cc unit leaking from the bottom door, found drain frozen, steamed drain opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Amherst, OH 44001
Marie V
Job Details: 05/26/2022
"Cc that unit does not start, and the move the knob to a different cycle and it does not changes. Entered diag, found error code F5E2 lid lock failure , F5E3 lid will not unlock. F2E1 UI stuck button. Ran encoder test, pass. Replaced latch from T/S. Ran auto test and calibration. Pass. Started a load op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Lorain, OH 44053
Marie V
Job Details: 05/26/2022
"Cc that one load will be ok but then the other load unit trips breaker. Started unit and let it run for a while. While taking amp reading. From 15 to 22 amps when running and turning heating element on. Called Bj, ask me to verify temp on the breaker, should not be hot. It was getting hot. Weak breaker."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/26/2022
"Valve damage cause from install,ordering ; ordrng 1 W11038689 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details: 05/26/2022
"Cc unit no lights, no dispense, and no coolingUnit operating normally when arrived. Customer stated they had to power cycle unit again to restore functions. Diagnostics tests good. Unplugged pantry UI board. Advised customer to monitor unit for several weeks to see if unit continues to fault with this board unplugged. ; saved tckt"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ03
Near Geneva, OH 44041
Joe O
Job Details: 05/26/2022
"Cc: leaking from filter headFound unit leaking from filter head. Needs filter head assembly; ordrng 1 W11346622 (Bladder/filter head assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Mentor, OH 44060
Joe O
Job Details: 05/26/2022
"Cc: freezing food in ff section, gasket ripped, ice maker concernsFound temps in ff section at 35 degrees. Freezer at 3 degrees. Found ff gasket ripped. Ice maker functioning as designed. Needs ff door gasket; ordrng 1 W10830162 (gasket-fip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, OH 44057
Dan H
Job Details: 05/26/2022
"Customer complaint that unit is not making ice and of frost build up around ice box, confirmed , unit needs new ice maker , and ice box seals; ordrng 1 WPW10320706 (Seal) and 1 WPW10635022 (Adapter) and 1 WPW10280988 (Seal) and 1 W11483245 (Ice maker)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF4
Near Mentor, OH 44060
Corina B
Job Details: 05/26/2022
Cust needed to leave. Have to reschedule. Office call her in the morning if we have any availability for tomorrow. ; schdld next appmnt for 5/31 TUE !
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Mentor, OH 44060
Corina B
Job Details: 05/26/2022
"Replaced the outer door, the manifold and the hinges. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Oberlin, OH 44074
David R
Job Details: 05/26/2022
"Cc unit coin box they have on unit, they dont have a key to open it. Let customer know we dont carry keys for unit, new coin box customer has keys do not match. Customer will have to contact whirlpool or where they bought it from to see if they can get new keys. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Strongsville, OH 44136
David R
Job Details: 05/26/2022
"Cc unit making piping sound, intermittently. Heard small popping/flapping noise. Found back of unit the condenser fan blowing the warning label against the wall. Adjusted label. Ram diagnostics fans, ran ice maker, called for water and dumped ice. No out of normal noises, customer to monitor. Good. Op Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model GHW9400PT1
Near Hiram, OH 44234
Brian M
Job Details: 05/26/2022
"Cc unit not draining or spinning properly Found front tub damaged abs plastic all in front of boot Found basket to be loose Needs both front and rear tub and drain pump ; ordrng 1 W10772618 (tub-outer) and 1 WP8181673 (gasket) and 1 W10772607 (tub-outer) and 1 280187 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Mantua, OH 44255
Brian M
Job Details: 05/26/2022
Found f5e3 errors Ran unit through manual testing aEverything is functioning properly at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Amherst, OH 44001
Angel
Job Details: 05/26/2022
Cc that unit is not drying properly and that the dispenser door was not opening. Verified dispenser door and everything looks good ran diagnostics and unit has no error codes stored. Ran a test cycle and unit started filling washing and the door on dispenser opened as should tested 3 times and the dispenser door always opened perfectly and for the not heating the unit is heating its just that unit has a plastic tub and shes not using rinse aid gave customer some of our test packages to fill her dispenser with rinse aid to help on drying the dishes also showed customer how to clean filter out. Unit is working as designed. Opt test ok.
We serviced a
KENMORE DRYER
Model 110.77032601
Near Ashtabula, OH 44004
Dan H
Job Details: 05/26/2022
"Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good ; used 1 WP3390719 (Thermal fuse) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FAFS4473LW0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/26/2022
"Cc unit leaking Found unit is stacked with dryer on top. Advised customer I may have to reschedule with an additional tech for proper diagnosis. Ran quick wash test, found small leak from left side of unit underneath. Will need second tech. Advised customer of additional $100 added to service/diagnosis for additional technician and rescheduled. ; schdld next appmnt for 6/2 THU !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 05/26/2022
Replace valve opt test ok
We serviced a
FRIGIDAIRE RANGE
Model LFEF3018TWD
Near Conneaut, OH 44030
Dan H
Job Details: 05/26/2022
"Customer complaint that on light will not shut off, confirmed, found left front infinite switch constantly sending power to on light, unit needs new infinite switch ; ordrng 1 316436001 (Infinite switch)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Ravenna, OH 44266
Brian M
Job Details: 05/26/2022
Cc unit leaked and walks when spinning Ran several test cycles Could not duplicate an issue
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Chardon, OH 44024
Corina B
Job Details: 05/26/2022
"Cust showed pop, sent pic. CC that the unit turns off before the clothes are dry. Confirmed. Checked airflow, good. Started a cycle with clothes hitting the moisture sensor. Found service pointer W11395626A to replace the ui. When going into diag the unit turns off. Checked the connections, good. Will need a new ui. ; ordrng 1 W11417084 (Ui)"