We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near North Olmsted, OH 44070
David R
Job Details: 06/01/2021
"Replaced the upper rails and upper rack adjusters. Had to pull unit out. Tested, good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Novelty, OH 44072
Brian M
Job Details: 06/01/2021
Installed control ran test cycle No good Inspected wires found pink wire to pump separated Needs wiring harness Also found that water valve is leaking not closing all the way and water drips in ; ordrng 1 W11130936 (Wire harness) and 1 W11165546 (valve)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Middlefield, OH 44062
Brian M
Job Details: 06/01/2021
Cc unit not igniting Found bake igniter weak Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV
Near Andover, OH 44003
Jeff M
Job Details: 06/01/2021
Upon my arrival I turn the machine on and it worked. It filled with water and sprayed the water pump the water out I was not able to duplicate issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Jeff M
Job Details: 06/01/2021
The unit is not cooling correctly there is heat transfer and a frost pattern. Customer states of the unit has not been keeping correct temperature since day one needs a new thermostat; ordrng 1 W10839843 (Thermostat)
We serviced a
GE WASHER
Model GTWN4250M0WS
Near Cleveland, OH 44111
Gabriel P
Job Details: 06/01/2021
"Found bad bearings drive,is leaking oil and not spinning faster enough giving estimate customer will not repair ; ordrng 1 WH38X10017 (Bearings shaft) and 1 WH43X10034 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/01/2021
Customer do not have part but still diagnose unit and found no issues with unit shocks are good it may was and off balance load or overload but unit is working as designed
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Chardon, OH 44024
Jeff M
Job Details: 06/01/2021
The unit is intermittently working. The main control is getting power needs a new UI; ordrng 1 WPW10199789 (Ui) and 1 S
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, OH 44077
Jeff M
Job Details: 06/01/2021
The unit is pump vary slow I checked the garbage disposal the plug has been removed. Needs a new drain pump. No eta; ordrng 1 W11462456 (Drain pump)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Westlake, OH 44145
Marie V
Job Details: 06/01/2021
"Cc that the unit started leaking, and that he turned the water off, turned back on and replaced control and UI, ran calibration and found water drops coming out of the cold hose, corrected issue, ran auto test and started a normal cycle just to make sure that theres no leaks. Op test okBrought core for return"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, OH 44145
Marie V
Job Details: 06/01/2021
"Replaced pulley unit needed, belt, so we used kit for dryer. No need to return parts or money to cust, she paid for the part today. Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Mentor, OH 44060
Dan H
Job Details: 06/01/2021
"Customer complaint that door gasket needs replaced, found door gasket folded in on itself, corrected, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bay Village, OH 44140
Marie V
Job Details: 06/01/2021
Replaced bellow. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF0
Near Painesville, OH 44077
Dan H
Job Details: 06/01/2021
"Installed new control and ice maker , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Painesville, OH 44077
Jeff M
Job Details: 06/01/2021
The unit is getting 120 V power at the junction box underneath the dishwasher needs a new control board and user interface; ordrng 1 W11368631 (Control) and 1 W10803367 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Madison, OH 44057
Jeff M
Job Details: 06/01/2021
The normal wash cycle is not working customer demonstrated this to me. She did it three times and it worked. I tried 10 times and it did not work each time. Its an intermittent issue needs another user interface. I put the unit in diagnostics all the lights do illuminate even after diagnostics the normal cycle would not work for me; ordrng 1 W11416457 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Beachwood, OH 44122
Jason N
Job Details: 05/28/2021
"Cc unit not cooling.Found unit 64 degrees in ff section, 48 in freezer. Compressor is running/humming. No heat on high side. Tapped low side process, found unit in 20 in/hg vacuum. Unit has refrigerant leak, will need sealed system repair. Based on purchase date, KW warranty covering parts only. Customer also states ice maker has not working in a long time. Ran manual harvest test on ice maker. Unit cycled, but did not call for water. Tested water valve from ice maker, jumping V to L, water valve powered on. Unit will need ice maker. Will use truck stock ice maker on return visit. Compressor not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 WPW10466675 (Compressor) and 1 W11256565 (Evaporator) and 1 WPW10143759 (Drier), used 1 W10884390 (Icemaker) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Cleveland, OH 44103
Dan H
Job Details: 05/28/2021
"Customer complaint that oval burner doe not light all the way around, found gas ports on burner head clogged, unable to remove burner capacitor cause screws are stripped, unit needs new burner head and cap, customer can install no need for return appointment ; ordrng 1 W11367106 (Burner head kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Lakewood, OH 44107
Dan H
Job Details: 05/28/2021
"Power is out at customers home, unable to diagnose, rescheduled for next available date ; schdld next appmnt for 6/8 TUE !"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, OH 44111
Dan H
Job Details: 05/28/2021
"New cabinet is damaged again, weld is broken and corner is bent, top of unit will not sit flush, reordering, part is out of stock so not scheduling return appointment ; ordrng 1 W10677265 (Case)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Mentor, OH 44060
Jeff M
Job Details: 05/28/2021
Evaporator Banfield used one from truck stock unit tested good; used 1 WP2315539 (Fan motor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brooklyn, OH 44144
Corina B
Job Details: 05/28/2021
"Found the drain hole clogged, steamed out the evaporator and evaporator fan turns on. Evaporator has a partial defrost pattern. Ran diagnostics thermistor passed. Cleared the drain hole. Checked the freezer gasket, good. If issues come back will need a main control. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Rocky River, OH 44116
Corina B
Job Details: 05/28/2021
"CC that the unit does not turn on. Confirmed. Checked the terminal block, 0 volts. Checked the outlet, plug was loose. Checked the power 120 volts. Checked the control, 120 volts. Found moisture around the ui and vent. Will need a new ui, control, vent, gasket, drain pump, deflector and duct. Office to reschedule. ; ordrng 1 W11410061 (Control) and 1 W11038734 (Duct) and 1 W11414073 (Vent) and 1 W11184028 (Gasket) and 1 W11545290 (Cover) and 1 W11416458 (Ui) and 1 W11412291 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/28/2021
"Replace lid and hinges,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Avon, OH 44011
Gabriel P
Job Details: 05/28/2021
"Did not replace console cause by tech line unit needs to be connected to wifi,customer said he couldnt get connected advise him to call whirlpool connect to assist him on getting wifi connected,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHW02
Near Mentor, OH 44060
Jeff M
Job Details: 05/28/2021
I found that the water valve was partially closed I open the valve the rest of the way the unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Eastlake, OH 44095
Joe O
Job Details: 05/28/2021
"Cc: cycle stuck on spinCustomer stated the unit stopped and was green on spin. Canceled the cycle, and the clothing was spun out. Stated she has ran it since with no issues. Found no stored error codes. Ran auto test, all functions working. Unit is installed properly. Ran calibration. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/28/2021
"Cc that the unit is leaking on the fresh food section and that theres some water accumulating at the back wall by the icemaker and that the fresh food section lights are dim. Unit will need freezer light and drain tube in fresh food section defrosted, cleared out ice from icemaker and put back together, couldnt find a sp on it, also replaced freezer light from T/S and removed drain tube ,cleared all out and defrosted the rest of the drain, after that put some water to confirm it was clea. Put everything back together and Cust tested water at the door while looking for leak, no leaks. Op test ok; used 1 W10695459 (Module) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Grafton, OH 44044
Marie V
Job Details: 05/28/2021
"Defrosted ice and put fill tube in, tested ice maker to make sure no water was going out while filling. Op test ok."
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS09
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/28/2021
"Installed interlocks arm and UI Ran test no good Found fuse open replaced using truck stock Ran test again OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Avon, OH 44011
Gabriel P
Job Details: 05/28/2021
"Customer complaints of no heat,ran diagnostics and by the end of cycle heater got to 280 degrees show customer also she said it wasnt heating that a different company was running test and it didnt heat for and hour so took keep customer happy I replaced element any way,check for leaks no leaks,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jeff M
Job Details: 05/28/2021
Installed the new part op tested good. Drain pump
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Cleveland, OH 44102
Dan H
Job Details: 05/28/2021
"cc that dispenser door broke, confirmed,Installed new dispenser door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near North Olmsted, OH 44070
Corina B
Job Details: 05/28/2021
"CC that the unit is leaking. Confirmed, found the line to the ice maker not inserted all the way. Reinstalled the line, cycled the ice maker twice. No leaks. Leveled the refrigerator. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Berea, OH 44017
Corina B
Job Details: 05/28/2021
CC that the unit is leaking. Confirmed. Found the water connection to the water valve is leaking. Advised cust to replace the saddle valve with inline valve and plastic water with a copper or braided flex line. Optest ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, OH 44130
Corina B
Job Details: 05/28/2021
"Started to make ice with the deli board disconnected. Replaced the ui and main control. Not dispensing ice. Will need an auger motor, the ui and chute. ; ordrng 1 WPW10769076 (Control) and 1 W10822606 (Motor) and 1 W11347435 (Chute)"
We serviced a
KENMORE WASHER
Model 110.26832692
Near Willoughby, OH 44094
Joe O
Job Details: 05/28/2021
"Cc: not draining or spinningFound lid strike not engaging lid switch. Needs lid switch.; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Euclid, OH 44123
Joe O
Job Details: 05/28/2021
"Customer stated unit leaks during clean washer cycle. Bellow checks good. Found hair around glass. Advised customer to ensure door and bellow are clear of debris. Found error codes f5e2(door lock) LF(long fill). Ran auto test. Found unit is filling and locking, no leaking. Op test ok"
We serviced a
GE RANGE
Model JGB916CEK4CC
Near Painesville, OH 44077
Jeff M
Job Details: 05/28/2021
Ignitor failed. Installed ts op tested good ; used 1 12400035 (Ignitor) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 05/28/2021
Found error f4e3 motor not running unit is filling draining but not washing need pump assembly ; ordrng 1 W11087376 (Pump assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44136
Corina B
Job Details: 05/28/2021
"CC that the unit is leaking. Found a dent on the inner door. Will need inner door, dispenser, ent, seal and deflector. Office to reschedule. ; ordrng 1 W11393130 (Inner door) and 1 W11412300 (Dispenser) and 1 W11416460 (Vent) and 1 W11184028 (Gasket) and 1 W11025634 (Deflector)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Garfield Heights, OH 44125
Jason N
Job Details: 05/28/2021
"Cc unit not cooling in ff section Found frost buildup on freezer evaporator, no airflow to ff section. Ran thermistor tests, all passed. Ran manual defrost heater. Heater turned on, circuit good. Checked defrost thermistor resistance from control board. Reading 6.5k, which equals 40 degrees on chart. Thermistor out of range, unit needs defrost thermistor. Replaced using truck stock. Defrosted evaporator. Good airflow to ff section. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
MAYTAG WALL OVEN
Model CWE4800ACB25
Near Euclid, OH 44117
Joe O
Job Details: 05/28/2021
"Cc: door falling, light not workingFound hinges failed. Light socket receiving proper power. Needs build and hinges. Customer does not want to repair at this time ; ordrng 2 74001984 (hinge-door)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/28/2021
Cc of leak Customer had unit uninstalled and in the middle of the room Installed unit ran several test could not duplicate the leak Advised on soap usage
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE55US0HB01
Near Brecksville, OH 44141
Jason N
Job Details: 05/28/2021
"Cc unit cooktop glass need replacedReplaced glass cooktop using customer supplied pre Id part. Customer satisfies with appearance, all burners op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44109
Dan H
Job Details: 05/28/2021
"Customer complaint that unit is not cooling properly, freezer section temperature at 15 degrees, fresh food section temperature at 41 degrees, fans are running, compressor is running, good frost pattern on evaporator, unit needs new control and thermistor ; ordrng 1 W11371382 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Brooklyn Heights, OH 44131
Dan H
Job Details: 05/28/2021
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
Marie V
Job Details: 05/28/2021
"Replaced main control, calibrated unit and ran auto test. Op test okExplain cust about size load and amount of detergent that should be use. Brought core for return"
We serviced a
KITCHENAID FREEZER
Model WRV986FDEM
Near South Euclid, OH 44121
Dan H
Job Details: 05/28/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 57 degrees, freezer section temperature at 42 degrees, user interface keeps flashing power outage even after cleared, fresh food section evaporator is frozen solid, unit needs new control and fresh food section evaporator thermistor , customer does not want repair at this time ; ordrng 1 W11087438 (Fan/thermistor) and 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Perry, OH 44081
Jeff M
Job Details: 05/28/2021
interface is not making noise when you press buttons needs a new user interface no eta; ordrng 1 W11413567 (Ui)
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Mantua, OH 44255
Brian M
Job Details: 05/28/2021
Installed control and UI Ran auto test and calibration
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Strongsville, OH 44136
Corina B
Job Details: 05/28/2021
CC that the unit does not finish a cycle. Ran diag F8e1 long fill no fill. Working as designed.
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Strongsville, OH 44136
Marie V
Job Details: 05/28/2021
"Cc that two knobs keeps coming off and that the oven does not pass 290*. Check oven temp, has 1085ohms. Check bottom heating element is open. Will need new element. Told cust that Im not sure if those knobs are cover, still put in list just in case. ; ordrng 1 W10779716 (Element) and 1 W10823538 (Knobs) and 1 W10823541 (Knob)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Thompson, OH 44086
Jeff M
Job Details: 05/28/2021
Installed the new part op tested good. Main control and ui
We serviced a
WHIRLPOOL WASHER
Model LSC8244DQ0
Near Madison, OH 44057
Jeff M
Job Details: 05/28/2021
the unit whaen it gos into a high speed spin the unit shakes the springs are worn out ; ordrng 1 WPW10250667 (Spring) and 3 WP63907 (Spring)s and 1 S (S)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma Heights, OH 44130
Corina B
Job Details: 05/28/2021
CC that the dishwasher is not draining. Confirmed. Found the knockout to the garbage disposal is still in. Removed the knockout hole. Tested the dishwasher draining. Optest ok.
We serviced a
JENN-AIR WALL OVEN
Model JMW2430DS01
Near Westlake, OH 44145
Gabriel P
Job Details: 05/28/2021
"Found error code f2e1 stuck key try to reset unit and still showing error gave estimate customer will call whirlpool for coverage ; ordrng 1 W10887855 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Richmond Heights, OH 44143
Joe O
Job Details: 05/28/2021
"Cc: not spinning clothes outFound error codes f0e3(overload) f3e2(inlet water temp) f7e9(locked rotor) f0e4(spin limited by water temp). Found no mechanical friction on basket, basket spins freely. Ran diagnostics test cycle. Found unit is filling, draining, washing and spinning. Ran test 2, 3, and 3b. Found thermistor reading out of range. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock"
We serviced a
KITCHENAID COOK TOP
Model KICU509XBL00
Near Cleveland, OH 44106
Joe O
Job Details: 05/28/2021
Replaced module and rr coil. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model A110
Near Kent, OH 44240
Brian M
Job Details: 05/28/2021
"Cc of squealing at end of cycle Found brake assembly squeaking Parts are NLa Y038315 and 200835; ordrng 1 200835 (bearing,brake rotor) and 1 Y038315 (Tool)"
We serviced a
GE REFRIGERATOR
Model TFX22ZHB
Near South Euclid, OH 44121
Dan H
Job Details: 05/28/2021
"Customer complaint that unit is leaking water, found evaporator drain tube clogged, cleared, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Mogadore, OH 44260
Brian M
Job Details: 05/28/2021
Cc unit still leaking Called whirlpool, Non repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/28/2021
"Found temp at 38 degrees some areas were 45 but thats cause temp was set at 41 advise customer to put three shelf on left and one on right and make sure not to block vent,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near South Euclid, OH 44121
Joe O
Job Details: 05/28/2021
"Cc: door fell offFound lower hinge point of door broke. Needs door; ordrng 1 LW10413519 (dor-fip ms), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Independence, OH 44131
Jason N
Job Details: 05/28/2021
"Cc unit leaking gasCustomer stated there was a faint gas smell when she connected the unit to the gas line. She had to use several different fittings to connect to her gas valve, she had the 1way valve bypassed due to valve flare being too small to connect. Reconnected gas line temporarily to checks for gas leaks on unit. Used soap bubbles on all connections. Could not find a gas leak on unit. Advise customer to have gas line correctly installed including the 1way valve."
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KEBS209BSS00
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/28/2021
"Cc unit displaying a message about meat probe. Customer stated the display will intermittent display enter meat probe temperature during a bake cycle. Found meat probe corroded, most likely causing resistance when It warms up, causing controller to believe a meat probe has been inserted. Unit needs meat probe jack. Customer stated he never uses a meat probe nor does he have one. Advised I can disconnect meat probe jack harness and disable completely, customer agreed. Pulled unit from cabinet, disconnected meat probe harness connector. Ran bake tests on both upper and lower ovens. No fault/messages. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS3
Near Lyndhurst, OH 44124
Joe O
Job Details: 05/28/2021
"Cc: not drainingFound drain hose plugged up. Hose runs through the flooring of the cabinet, and around a corner. Unit also has no drain loop in hose under sink. Spoke with CP, No way to change the hose because the way its ran under cabinets. Advised customer the drain hose is plugged and needs replaced but due to install of drain hose we are not able to replace drain hose."
We serviced a
KITCHENAID RANGE
Model KGU482VSS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/28/2021
"Cc unit cooktop not sparking correctly.Customer stated the burners were sparking together and it seemed to start with the front right burner, however the unit has been working correctly after the call in for service. Ran burner op tests on all burners. Good spark and ignition each. Could not duplicate an issue at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Highland Heights, OH 44143
Joe O
Job Details: 05/28/2021
"Cc: not dispensing iceFound ice clumped together, ice maker filltube frozen. Needs water valve and fill tube. Water valve shows out of stock, office to rescheduleCwow: sal 4403184851; ordrng 1 W11043013 (valve) and 1 W11415785 (Fill tube)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Columbia Station, OH 44028
Gabriel P
Job Details: 05/28/2021
"Replace control and console ran calibration and auto test pass, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Strongsville, OH 44136
Marie V
Job Details: 05/28/2021
"Cc that the temps arent right, fresh food section is set at 34* and 0 on freezer . Took temps found 3* on freezer and 43 and 37* on fresh food section. Found fresh food section evaporator frosted over. Check Thermistor ohms at the control board has 20kohms. Unit will need thermistor evaporator fan and control board. ; ordrng 1 WPW10589837 (Control) and 1 WPW10277799 (Thermistor) and 1 W10633627 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWS
Near Cleveland, OH 44143
Joe O
Job Details: 05/28/2021
Cc: not workingUnit is receiving proper power. Found ui not allowing selections. Needs uiUi shows discontinued; ordrng 1 99003139 (panel-con(discontinued))
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Parma Heights, OH 44130
Marie V
Job Details: 05/28/2021
"When arrived found some ice on the ice bin and icemaker , cust said that she removed the other ice so I had spaced in thereto work. Replaced thermistor harness and control board, programmed control to 2020 thats on the printed label for mod and serial, unit started working good. Op test ok.Brought core for return"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Elyria, OH 44035
Gabriel P
Job Details: 05/28/2021
"Replace control and user and bulb,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXB03
Near Ravenna, OH 44266
Brian M
Job Details: 05/28/2021
Cc door not sealing Found drawer in freezer jumped a tooth and was sticking out Fixed drawer OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Garrettsville, OH 44231
Brian M
Job Details: 05/28/2021
"Cc unit not filling and lid broken Found valve not opening And lid broken Replaced valve using truck stock Customer will install lid No need for return visit ; ordrng 1 W11259006 (lid), used 1 W11165546 (VALVE), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/28/2021
"We removed the filter lock ring new one in place then charge the unit with 41g of 600 op tested good ; used 1 W10896677 (Lock ring 2-6), 1 W10896710 (Lock ring 5-5), and 1 W10895724 (Lock ring 5-8) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Middlefield, OH 44062
Brian M
Job Details: 05/28/2021
Installed control and UI OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Cleveland, OH 44122
Jason N
Job Details: 05/28/2021
"Cc unit needs new door installed due to damage.Inspected new door, no damage. Installed ff door. Gasket sealing good. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Brooklyn, OH 44144
Corina B
Job Details: 05/28/2021
"Replaced the rack, wheels and stops. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS4
Near Cleveland, OH 44124
Jason N
Job Details: 05/28/2021
"Cc unit leaking and top rack doesnt dry wellCustomer stated plastics on top rack dont seem to be drying and now unit has started to leak from front of door. Ran diagnostics cycle. No leaks found in cycle, heater turned on at end of cycle. Advised customer that any plastics will not fully dry in the unit, this is normal operation. Could not duplicate any leaks at this time. Advised customer of possible causes for intermittent leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Warrensville Heights, OH 44128
Jason N
Job Details: 05/28/2021
"Cc unit not draining fully.Customer states unit will not drain fully or dry very well. Verified water still in bottom of unit. Ran cancel drain, unit draining very slow. Checked drain connection at disposal. Found plug in drain port, looked like a small hole had been knocked through it. Advised customer I would have to charge a service call to remove disposal plug. Customer agreed. Knocked out disposal drain plug. Ran wash cycle then cancel drain on unit. Unit operation test good."
We serviced a
GE WASHER
Model GFW490RPK0DG
Near Painesville, OH 44077
Brian M
Job Details: 05/27/2021
Cc of banging and not spinning out properly Found bearings to be shot needs outer tubs ; ordrng 1 WH45X10136 (tub asm rear) and 1 WH01X21994 (seal oring) and 1 WH45X10141 (tub front)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Chesterland, OH 44026
Dan H
Job Details: 05/27/2021
"Customer complaint of f6e2 error, ran diagnostics found f6e2(communication error user interface cannot hear acu ), unit needs new user interface, customer does not want repair at this time; ordrng 1 W11125152 (User interface), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/27/2021
Installed the new part op tested good. Ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Conneaut, OH 44030
Jeff M
Job Details: 05/27/2021
Installed the new part op tested good. Ice maker and bin
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL1
Near Mentor, OH 44060
Joe O
Job Details: 05/27/2021
"Cc: not spinning clothes outFound error codes f7e1(basket speed sensor fault) f7e7(motor unable to reach target rpm). Found bearings loud in hand spin. Ran tachometer test. Found unit is not reading basket speed. Needs gear case, and actuatorCustomer does not want to repair at this time; ordrng 1 W11132267 (gearcase) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Eastlake, OH 44095
Joe O
Job Details: 05/27/2021
Installed leveling leg. Op test ok
We serviced a
MAYTAG FREEZER
Model MQF1656TEW00
Near Garfield Heights, OH 44125
Corina B
Job Details: 05/27/2021
Replaced the fan. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Berea, OH 44017
Corina B
Job Details: 05/27/2021
"CC that the clothes are coming out wet. Checked the outside vent, the flaps are opened. To high to reach the vent for airflow. Found the vent smashed. Turned dryer on to cycle on high heat cycled off at 155* with clothes in the dryer. Turned air fluff on, no heat. Corrected the smashed vent. Optest ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Olmsted Falls, OH 44138
Corina B
Job Details: 05/27/2021
"CC that the unit is not draining. Found the drain hose below the sink. Raised the drain hose. Checked the drain pump, clear. Started a cycle, drained. Optest ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Columbia Station, OH 44028
Corina B
Job Details: 05/27/2021
"Replaced the gearcase hub, cam, agitator, capacitor, shifter and belt. Advised cust to raise the drain hose 39 above the washer. Ran a calibration. Started a auto test. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/27/2021
"Replace terminal harness,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/27/2021
"Replace all parts,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Strongsville, OH 44136
Corina B
Job Details: 05/27/2021
Replaced the hinges and reinstalled the door. Optest ok.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near North Olmsted, OH 44070
Marie V
Job Details: 05/27/2021
"Cc that the unit is making a noise. Ran unit sounds normal. Took unit apart and looked everything was good, unit work is as designed advice cust to replace flexible foil vent for rigid metal or flexible metal. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Westlake, OH 44145
Marie V
Job Details: 05/27/2021
"Cc that the unit it starts it self and the only way to prevent that is by pressing lock on the UI, that the top rack adjuster is broken and that the unit is not draining and also that when you pull the top rack out it hits the seal. Replaced both adjuster, drained unit by pressing cancel, it took 2 times, removed drain pump found a small piece of glass and food . Removed and tested unit. Unit is draining slow , check the hose to make sure that is not kinked, is not , most likely drain pump has become week, due to been clogged and still try to drain , also unit will need UI. ; ordrng 1 W11084650 (Ui) and 1 W10876537 (Drain pump)"
We serviced a
AMANA REFRIGERATOR
Model ARSE66ZBS
Near Jefferson, OH 44047
Jeff M
Job Details: 05/27/2021
Installed the new part op tested good. Ice maker
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS6
Near Highland Heights, OH 44143
Dan H
Job Details: 05/27/2021
"Installed new magnetron, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Parma, OH 44129
Dan H
Job Details: 05/27/2021
"Customer complaint that unit is leaking, confirmed, found unit leaking from wash motor, unit needs new sump assembly, customer not want repair at this time; ordrng 1 WPW10591570 (Sump), used 1 SHIPPING (shipping and handling) from stock"