We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FVWH01
Near Bentleyville, OH 44022
Brian M
Job Details: 05/26/2021
"Cc water not dispensing Found switch bracket to be broken Needs bracket ; ordrng 1 W10728484 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MDG9306AWW
Near Aurora, OH 44202
Brian M
Job Details: 05/26/2021
Installed thermostats and igniter and coil valves Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, OH 44202
Brian M
Job Details: 05/26/2021
Cc unit says cooling off Reset control Turned fridge back on Unit started OP Test Ok Advised to watch
We serviced a
MAYTAG DISHWASHER
Model MDB8949SAM1
Near Aurora, OH 44202
Brian M
Job Details: 05/26/2021
Installed sump Ran test cycle OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KEMS308SSS02
Near Strongsville, OH 44149
Dan H
Job Details: 05/26/2021
"Customer complaint of arcing in the microwave, placed glass of water in microwave, heated for 1 minute, repeated several times, no arcing observed, ran for 3 minutes, no arcing, ran for 5 minutes no arcing observed, unable to duplicate the problem , unit is operating as designed a"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 05/26/2021
Cc microwave popping open a little randomly and UI goes black and then turns back on Found unit to need door skin and other hinge pieces replaced and UI f6e0 miscommunication error ; ordrng 1 W11428561 (Ui) and 1 W10687342 (door/mw) and 1 W11110515 (glass-door) and 1 W11214480 (arm) and 1 WPW10128850 (arm) and 1 W10874474 (hinge-door)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 05/26/2021
Removed parts from old tub. Installed all parts over into new tub. Installed tub into unit. Connected unit to power and water. Ran auto cycle and calibration. All functions normal. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Geneva, OH 44041
Jeff M
Job Details: 05/26/2021
I removed the parts there was no Freon to extract. Installed new parts put it in the vacuum would not hold the vacuum was not able to locate a leak. So I added 200 pounds of nitrogen I still was not able to find a leak. But I could hear a ticking sound coming from the internal back wall of the refrigerator Im suspecting that there is a leak in the heat exchanger. I called Tech Line isolated the high side by side is not capable of holding pressure all my solder joints tested good. after spending 45 minutes on hold with Tech Line just to get a technician I told him what Ive done so far and what I tested it determined that the machine was non-repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland, OH 44135
Marie V
Job Details: 05/26/2021
"Cc that the ice maker stopped working, they turned off because they were not going to be home and when they came back, turned back on but it never worked. Temp on freezer was 2* and 15 on icemaker box. Ran diag for ice maker E5 ice maker thermistor is bad. Ice storage temperature satisfied but ice mold in frozen state too long. Possible ice mold thermistor issue. Called Senior tech BJ, we ran step 57,59,37. Unit will need new ice maker. ; ordrng 1 W11294907 (Icemaker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44136
Dan H
Job Details: 05/26/2021
"Installed new control and sump assembly, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 05/26/2021
"Cc unit not completing cycles. Ran diagnostics, found code f9e1 for long drain. Ran auto test and calibration. All functions passed. Could not duplicate an issue with unit. Unit is working as designed."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Garfield Heights, OH 44128
Corina B
Job Details: 05/26/2021
"Replaced the controls and ui. Optest no. Checked the bake and broil, good. Called BJ tested power 240 volts coming in. 0 volts going out. The thermostat is hidden. Found the thermostat, open. Jumped out the thermostat, heated. Will need a thermostat.; ordrng 1 WP4449751 (Tstat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ06
Near Cleveland Heights, OH 44112
Joe O
Job Details: 05/26/2021
"Serial number from warranty company does not match unit. Advised customer we need a correct dispatch from warranty company. Spoke with BJ, Will need drain tube. Customer contacted warranty company, should get correct dispatch. ; ordrng 1 W10619951 (drain tube)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS107DWH8
Near Euclid, OH 44123
Joe O
Job Details: 05/26/2021
"Cc: convect oven not workingCustomer stated the unit will start to heat up then shut down. Stated if they start it back up it will do the same thing. Ran test convect to 400 degrees. Unit is heating, blower is functioning. Unit not heating after initial pre heat. Ohmed out oven sensor. Needs controlControl shows no longer available; ordrng 1 4451845 (Control(discontinued))"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Streetsboro, OH 44241
Brian M
Job Details: 05/26/2021
Complaint unit leaking Inspected unit checked valves Could not determine a leak location and can not duplicate one due to not having water hook ups Physically unit looks fine
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near South Euclid, OH 44121
Joe O
Job Details: 05/26/2021
Cc: upper rack sliding outFound rear wheels needed removed. Removed rear wheels. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Lyndhurst, OH 44124
Joe O
Job Details: 05/26/2021
Installed freezer led. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rocky River, OH 44116
Marie V
Job Details: 05/26/2021
Replaced control and programmed. Unit started working. Check fans and compressor. Good. Op test ok. Advice cust to allow unit 24 hours to reach normal temps.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Avon Lake, OH 44012
Marie V
Job Details: 05/26/2021
"Cc that she cant open the door. Found hinges frozen. Defrosted, cleared all water out."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS6
Near Westlake, OH 44145
Marie V
Job Details: 05/26/2021
"Cc that the unit is leaking from freezer. Found drain tube clogged, Calle senior tech BJ told me to replace drain tube, theres no charge on that part, only SC and labor. Replaced drain tube and defrosted the drain. Op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44130
Gabriel P
Job Details: 05/26/2021
"Customer complaints of a loud squeaky sound found to much grease on cam replace part from t/s and also replace belt ,opt test ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma Heights, OH 44130
Gabriel P
Job Details: 05/26/2021
"Found drain hose on the floor correct issue,opt test ok"
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Madison, OH 44057
Jeff M
Job Details: 05/26/2021
The bracket that holds the door switches is worn out causing the switches to engage and disengage while the door is closed its a new switchboard; ordrng 1 WB06X10610 (Latch board) and 1 S
We serviced a
JENN-AIR RANGE
Model JES9800CAB00
Near Westlake, OH 44145
Marie V
Job Details: 05/26/2021
"Cc that preheated unit on bake and when put the food in it started burning the food and the broiler was turned on, preheated unit to 350* and the bake element shut off but the broil stayed on. Check wiring diagram, unit will need main control and oven sensor. ; ordrng 1 WP8507P234-60 (Control) and 1 12001656 (Oven sensor)"
We serviced a
WHIRLPOOL WALL OVEN
Model KODE500ESS05
Near Chesterland, OH 44026
Joe O
Job Details: 05/26/2021
Installed outer door. Op test ok
We serviced a
SAMSUNG DRYER
Model DV363EWBEUF/A1
Near Mentor, OH 44060
Joe O
Job Details: 05/26/2021
"Cc: not dryingFound thermal cut off open. Needs thermal cut off; ordrng 1 DC96-00887C (Thermal cut off), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma Heights, OH 44130
Gabriel P
Job Details: 05/26/2021
Found baby sock stuck in drain hose clear out working as design as right now
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Ashtabula, OH 44004
Brian M
Job Details: 05/26/2021
Complaint unit not spinning Due to do no proper water hook ups I can not test unit for this issue But sump assembly seemed to be running just fine
We serviced a
AMANA REFRIGERATOR
Model ABB2223DEW
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/26/2021
"Follow all steps of seal system,opt test ok ; used 1 Tjaf1200 (1/4 of tube ext) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Brian M
Job Details: 05/26/2021
Installed valve Ran manual test on components OP Test Ok
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GM0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/26/2021
Replaced the control and ui. Ran a calibration. Advised cust to use rinse aid. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 05/26/2021
"CC that there is a noise in the wash and spin cycle. Confirmed. Found the gear case has dropped. Will need a new gearcase, cover, belt, shifter, hub and cam. ; ordrng 1 W11454734 (Gear case) and 1 W10528947 (Hub) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Shifter) and 1 WPW10427633 (Cover)"
We serviced a
WHIRLPOOL ICEMAKER
Model GI15NDXZS0
Near Strongsville, OH 44149
Corina B
Job Details: 05/26/2021
CC that the unit is not making ice. Confirmed. Found the water filter not sitting right. The bin thermistor was not plugged all the way in. Found the recirculating pump not pumping the water up to the ice tray took apart and the shaft came right off will need a new recirculating pump. Spoke to HB for her to review.; ordrng 1 WPW10489122 (Pump)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/26/2021
Cc unit upper rack contacting door gasket.Customer showed pop.Found upper rack contacting door gasket on left side. Found upper rack bowed outward. Removed upper rack and adjuster. Manipulated rack back into shape. Reinstalled adjuster and rack. Upper rack no longer contacting door gasket. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Broadview Heights, OH 44147
Dan H
Job Details: 05/26/2021
"Installed new lower seal, spray arm and float switch, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/26/2021
"Cc unit draining too much water, filling with too much water.Customer stated unit drains so much water, it floods her floor drain, thinks maybe unit is filling with too much water. She has a plumber coming out to inspect floor drain. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Water level sensor working properly, drain out is normal. Leveled unit. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Moreland Hills, OH 44022
Dan H
Job Details: 05/26/2021
"Customer complaint that led lights are out, Confirmed, found lower left fresh food section light out, jumped out, all other lights lit, unit needs led module, part is covered under 1 year warranty on parts previously installed, part is out of stock so not scheduling return appointment ; ordrng 1 W11462342 (Led module)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS02
Near Shaker Heights, OH 44122
Dan H
Job Details: 05/26/2021
"Installed new user interface , op test good"
We serviced a
WHIRLPOOL DRYER
Model LDE9806ACE
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/26/2021
"Installed blower wheel. Ran dryer op test for several minutes. Good tumble, heat and airflow. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL0
Near Kingsville, OH 44048
Brian M
Job Details: 05/26/2021
Wrong parts ordered Needs track wheels ; ordrng 4 W11086088 (Wheel tub)s
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Avon Lake, OH 44012
Marie V
Job Details: 05/26/2021
"Cc that the rear right burner does not light. Confirmed, all igniter are working good. Right rear was too low and it was sparking towards the side instead of the top. Corrected . Tested unit op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Jefferson, OH 44047
Brian M
Job Details: 05/26/2021
Installed UI OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf993fifm00
Near Painesville, OH 44077
Joe O
Job Details: 05/26/2021
"Cc: not cooling properlyCustomer stated it they have the ice makers turned on the unit does not functioning right, and they have to keep turbo cool on to keep temps down. Found temps at 45 in ff section, 13 in freezer. Found ff evap frosted over. Found service pointer(W11376817A) for this issue. Needs control and evap cover.; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (Control)"
We serviced a
SAMSUNG DRYER
Model DV50K7500EV/A3
Near Middleburg Heights, OH 44130
Corina B
Job Details: 05/26/2021
CC that the unit does not turn on. Confirmed. Found the idler pulley broken. Replaced the pulley from t/s. Optest ok.; used 1 DC93-00634A (IDLER PULLEY) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Brooklyn, OH 44144
Corina B
Job Details: 05/26/2021
Replaced the main control. Found mouse poop in the control panel. Optest ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS1
Near Cleveland, OH 44102
Corina B
Job Details: 05/26/2021
Part came in scratched. Will need to re order. Took picture of damage. Serial number does not match. Called MP about serial number.; ordrng 1 WPW10274902 (Panel)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, OH 44122
Jason N
Job Details: 05/26/2021
"Installed control and wire harness. Ran auto test and calibration. Op test good. Customer stated we scratched the unit on previous visit, customer pointed to a very tiny scratch in the enamel on the unit top panel in front of the lid. Snapped pics. Covered with white touch up. Customer states better, but may still want something else done. Will contact us if that is the case."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Gabriel P
Job Details: 05/26/2021
Replace parts filter light came back on reset filter on diagnostics also check filter switch is good 7730848976 jowell then dispense couple water and no light came out
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF2
Near Kirtland, OH 44094
Jeff M
Job Details: 05/26/2021
Installed the new part op tested good. Ice maker seal kit and the evap fan motor
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Geneva, OH 44041
Jeff M
Job Details: 05/26/2021
The door switch is broken needs replaced there is no model and serial tag
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44113
Corina B
Job Details: 05/26/2021
"CC that there is a burning smell and a noise. Confirmed. Found the motor pulley broken. Will need a new motor and wheel. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near University Heights, OH 44118
Corina B
Job Details: 05/26/2021
"Filter housing, and grill were installed. Tested the water no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Avon Lake, OH 44012
Marie V
Job Details: 05/26/2021
"Cc that the freezer has lots of frost when is on 4 and when is on 5 it makes even more. Found freezer door not shutting all the way, removed door and steamed out all ice and added oil on hinges so the door can close better. Had cust test the door, they never new that when the door is almost close it shuts it self. They said that that never happened. Now door seals all the way, explain cust why that happens.Op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Madison, OH 44057
Brian M
Job Details: 05/26/2021
Replaced agitator OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Mentor, OH 44060
Joe O
Job Details: 05/26/2021
"Cc: not cooling properly, intermittently making iceFound temps at 55 in ff section, and 14 in freezer. Found ff evap completely frosted over. Found thermistor reading out of range. Needs ff evap fan motor; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.73433312
Near Garfield Heights, OH 44125
Dan H
Job Details: 05/26/2021
"Customer complaint that oven is not heating and oven door seal is falling off, confirmed, found igniter weak, seal clips are ripped out, unit needs new igniter and door seal; ordrng 1 5304509706 (Igniter) and 1 316239700 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207DBL2
Near Kirtland, OH 44094
Joe O
Job Details: 05/26/2021
"Cc: f2e3 error, unit flashing on and offFound error code f2e3(shorted key). Found unit keeps beeping and clock turning on and off. Needs keypad and controlKeypad and control shows discontinued; ordrng 1 4451294 (Keypad(discontinued)) and 1 4448871 (Control(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Cleveland, OH 44113
Jason N
Job Details: 05/26/2021
"Cc unit not drying dishes.Ran diagnostics, found codes 8-1 for slow drain, and 7-1 for no heat. Let run diagnostics cycle in entirety. Heater turned on. No codes at end. Unit may possibly need a control. Customer paying for service call only.; ordrng 1 W10866124 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44105
Jason N
Job Details: 05/26/2021
"Cc unit not cooling Customer states unit freezer is frozen up and ff section is not cooling. Found freezer door not closing fully, large gap around gasket. Evaporator fan not running, frozen up. Found loose screws on both door slides. Tightened screws on slides. Defrosted freezer, removed ice buildup around evap fan blades. Evaporator fan running. Good airflow to ff section. Advised customer to allow 24 hrs for both sections to return to desired temps. Op test good."
We serviced a
MAYTAG RANGE
Model MGT8655XB00
Near Strongsville, OH 44136
Dan H
Job Details: 05/26/2021
"Installed new manifold, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2021
Cc: not coolingFound temps at 55 in ff section and 20 in freezer. Found ff evap completely frosted over. Found thermistor out of range. Needs ff evap harness. Replaced harness. Advised customer to allow 24 hours for temps to adjust. Op test ok; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock
We serviced a
WHIRLPOOL WASHER
Model A5300XTN1
Near Geneva, OH 44041
Jeff M
Job Details: 05/25/2021
The dogs failed in the agitator the seal that goes in the That covers the dog assembly the seals broken; ordrng 1 80040 (Dogs) and 1 WPW10072840 (O-ring) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Rocky River, OH 44116
Corina B
Job Details: 05/25/2021
Cc that they could not dispense water or ice. Verified and found inner left hand side door liner warped causing it not to press on switch correctly for them to be able to dispense water and ice. Ordering door.; ordrng 1 W11435353 (Left door)
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
Marie V
Job Details: 05/25/2021
"Cc that the unit still not spinning, it worked 3 times and started doing the same thing. Confirmed when arrived unit had water on the tub, ran a spin only. Unit only drained water out, could not get it to spin. Check for power coming in on motor. No V. Unit has spin light and lid lock turned on. But you can open the door. Tried to calm cle, it didnt worked. Waited a couple minutes and tried unit tried to spin but It failed no power going to motor. Unit will need control board. Cust will call back if he wants to continue with repair.; ordrng 1 WH49X25738 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 05/25/2021
"Replace all parts,all parts still not woking will need control call whirlpool and thats what they want me to replace ; ordrng 1 W11224256 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/25/2021
"Cc unit not spinning, spin light stuck onRan diagnostics, no codes stored. Ran auto test, all functions passed. Ran drain and spin, with 4 large towels. Cycle completed without issues. Could not duplicate issue at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 05/25/2021
Orion board was replaced. Verified pressure on unit and was good. Put into a vacuum and recharged with 4.5oz of R134a. Waited for unit to cool and started to cool as should temperature was at after 45min.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Mentor, OH 44060
Dan H
Job Details: 05/25/2021
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma Heights, OH 44130
Gabriel P
Job Details: 05/25/2021
New part was damaged whirlpool is replacing unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Ravenna, OH 44266
Brian M
Job Details: 05/25/2021
Replaced door and bins OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Kent, OH 44240
Brian M
Job Details: 05/25/2021
Cc water not cold Found water to be cold Advised on settings to colder OP Test Ok
We serviced a
MAYTAG WASHER
Model MHWZ600TW
Near Streetsboro, OH 44241
Brian M
Job Details: 05/25/2021
Cc unit wont drain Found drain filter clogged Removed debris
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/25/2021
Found fresh food section evaporator frozen show customer the service pointer and explain what they will need and gave them estimate they will not repair
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS02
Near Cleveland, OH 44113
Corina B
Job Details: 05/25/2021
Replaced the main control. Brought the core back for return. Optest ok.
We serviced a
AMANA RANGE
Model ACR4303MFW
Near Cleveland, OH 44105
Corina B
Job Details: 05/25/2021
Not an amana. Has an extended warranty threw rentacenter
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB04
Near Streetsboro, OH 44241
Brian M
Job Details: 05/25/2021
"Cc unit leaking and dispenser not working correctly found leak coming from ice maker Found paddle bracket to be broken Needs icemaker and bracket ; ordrng 1 WPW10190965 (icemaker) and 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44125
Corina B
Job Details: 05/25/2021
CC that the left door is not closing. found the mullion rail not hitting the closure. Found a screw missing in the hinge. Replaced the missing screw. Door now hitting the closure. Optest ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS269ZCB3
Near Avon, OH 44011
Gabriel P
Job Details: 05/25/2021
Did each and every step of seal system but when test for any leaks before putting it into a vacuum found a restriction on cap tube did everything senior tech bj ask me to do and is not repairable office review for refund ; O-emld tckt
We serviced a
MAYTAG DRYER
Model DG8410
Near Kirtland, OH 44094
Dan H
Job Details: 05/25/2021
"Tucked wire into wire mount in cabinet, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS2
Near Aurora, OH 44202
Brian M
Job Details: 05/25/2021
Installed mag abs and transformer OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/25/2021
"Cc: not cleaning properly, not heatingFound error code f7e1(no heat). Ran diagnostics test cycle to reset control. Found cold water at start of cycle. Heater is functioning. Advised customer to run hot water at the sink prior to starting wash. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Chagrin Falls, OH 44022
Dan H
Job Details: 05/25/2021
"Customer complaint that unit floods dispenser and does not spin clothes properly, ran diagnostics no error codes found, unit spins, unit dispenses detergent, installed new dispenser, unable to duplicate the problem ,unit is operating as designed"
We serviced a
GE DISHWASHER
Model n/a
Near Strongsville, OH 44136
Marie V
Job Details: 05/25/2021
"Cc that the unit is not draining, confirmed, when arrived unit had water inside, tried to cancel to get it to drain , no good. Removed all water out from unit at the drain hose by the disposal. When removed all water out, uninstalled unit to remove drain pump, found food residue cleared all out and cancel to see if drain pump will work, it did. Put everything back together and tested unit , unit is draining good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ00
Near Strongsville, OH 44136
Marie V
Job Details: 05/25/2021
"Replaced door, tested unit. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Burton, OH 44021
Dan H
Job Details: 05/25/2021
"Customer complaint that is not working, confirmed lights flash once then control clicks and then repeats, unit needs new control and user interface ; ordrng 1 WPW10733627 (Ui) and 1 W10906426 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Strongsville, OH 44136
Marie V
Job Details: 05/25/2021
"Replaced door, tested unit op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Strongsville, OH 44136
Marie V
Job Details: 05/25/2021
"Cc that the unit wasnt cooling properly, when arrived temps were good, cust ask me to look in to unit to make sure everything looks good because they just moved and she want me to diagnose. Fans are running good,no unusual noises. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS11EM4EB01
Near Parma, OH 44129
Marie V
Job Details: 05/25/2021
"Cc that when using the oven the glass broke.confirmed replaced glass door, op test ok."
We serviced a
ELECTROLUX WASHER
Model EFLS617SIW0
Near Brecksville, OH 44141
Corina B
Job Details: 05/25/2021
"CC that there is a humming noise and the door does not unlock. Found a pod in the dispenser. Checked the fill lines, clear. Found the hot water turned off. Checked the drain pump, clear. Reset the control. Working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFE4
Near Amherst, OH 44001
Gabriel P
Job Details: 05/25/2021
"Replace both tracks rails,opt test ok"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS308SSS04
Near Chagrin Falls, OH 44023
Dan H
Job Details: 05/25/2021
"Customer complaint that unit is not heating, place glass of water in unit for 1 minute, unit did not heat, unit needs new magnetron; ordrng 1 W11346197 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Bedford, OH 44146
Dan H
Job Details: 05/25/2021
"Model/serial tag has been removed, unable to determine model number, found gear oil all over under unit, unit needs new transmission, unit is model where tool to remove transmission is no longer available , unit cannot be repaired"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Parma, OH 44129
Marie V
Job Details: 05/25/2021
"Cc that no water is coming in and that the unit is not doing the lid lock and that it goes from sensing to wash by no water and go back to sensing. Started unit , does not add water, and valves does not sound like is getting power, agitator is moving very slow. Ran diag found error code of F7E5 shifter failure. When check under unit found that the harness wire was rubbing with clamp on drain pump and it broke the wire for shifter. Will need new harness because is too short, I put it back together so cust can use until we can come back to replace. ; ordrng 1 W11409746 (Lower harness)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2642LF0
Near Cleveland, OH 44128
Dan H
Job Details: 05/25/2021
"Customer complaint that unit is freezing food in fresh food section, found air damper broken, unit needs new air damper, customer does not want repair ; ordrng 1 241853801 (Air damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Broadview Heights, OH 44147
Corina B
Job Details: 05/25/2021
"CC that there is moisture on the ui and door. Removed the vent good air flow. Checked the vent, blocked. Took picture. Optest ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Broadview Heights, OH 44147
Corina B
Job Details: 05/25/2021
CC that the ice maker is not dispensing the ice. Found the wires broken. Will need a new door. ; ordrng 1 LW10755680 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44102
Corina B
Job Details: 05/25/2021
CC that the ice maker fell down. Found the clip to the ice maker broke off. Replaced the ice maker from t/s. Cycled ice maker. Optest ok. ; used 1 4317943 (ICEMAKER) from stock
We serviced a
SAMSUNG DRYER
Model DV50F9A6EVW/A2
Near Amherst, OH 44001
Gabriel P
Job Details: 05/25/2021
"Found two socks jam inside blower housing,open unit and took then out,opt test ok"
We serviced a
MAYTAG WASHER
Model MAV2755AWW
Near Cleveland, OH 44121
Jason N
Job Details: 05/25/2021
"Cc unit shaking in spin.Confirmed unit is vibrating excessively in spin. Checked level. Pulled agitator, found basket sitting offset on hub. Called BJ, suggested hub and transmission replacement, too expensive to repair. Advised customer of suggestion. Customer not repairing."
We serviced a
KITCHENAID WALL OVEN
Model KEBS277DBL6
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/25/2021
"Cc unit not powering on after self cleanChecked power in to control board, found thermal fuse open. Replaced using truck stock fuse. Unit powers on. Ran bake test on upper and lower ovens, upper oven not heating, no power to elements. Unit needs upper hi limit thermostat. ; ordrng 1 WP9759242 (Thermostat), used 1 WPW10545255 (FUSE-THRML) from stock"