We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS95
Near North Olmsted, OH 44070
Bill
Job Details: 04/12/2024
"Cc unit getting warmer, confirmed cc. Removed evap cover, partial frost pattern present. Compressor was only warm and condenser was cool. Unit will need a new compressor. Gave customer estimate on repairs, customer chose not to continue repairs at this time.; ordrng 1 5303918659 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WASHER
Model 110.28532700
Near North Ridgeville, OH 44039
Bill
Job Details: 04/12/2024
"Cc not spinning, confirmed cc. Timer has a dead spot on spin for regular loads, and brakes where locked up. Freed brakes and got unit to spin on other setting. Gave customer estimate for repair, customer declined to continue repairs at this time.; ordrng 1 WP8577356 (Timer) and 1 285785 (Clutch) and 1 W10820043 (Brake system), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Olmsted Township, OH 44138
Bill
Job Details: 04/12/2024
"Cc unit stopped cooling and would click, confirmed cc. Found that the start device was bad, changed start device from truck stock. Tested opt test good.; used 1 8201786 (Start device) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Berea, OH 44017
Bill
Job Details: 04/12/2024
"Recovered what was left of the old r134 into recovery tank, pressurized system to 140 psi of nitrogen. Found small leak in evaporator, changed out compressor and evaporator. Pressure tested system at 140 psi of nitrogen for 15 min. Vacuumed system down to 30 in vac for 15 min. Recharged system with 4.9 oz of r134. Monitored evap for frost pattern, frost pattern formed. Opt test good.; used 1 W10143759 (Filter dryer uv) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Ashtabula, OH 44004
Dan H
Job Details: 04/12/2024
"Installed new shifter, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Ashtabula, OH 44004
Dan H
Job Details: 04/12/2024
"Customer complaint that door is not closing properly, confirmed, installed new hinges, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs321sdhz08
Near Euclid, OH 44123
Jason N
Job Details: 04/11/2024
"Ran diagnostics, found defrost sensor reading open. Replaced main wire harness using customer supplied pre id part. Reran diagnostics, defrost sensor reading passed. Ran force defrost, heater turned on. Advised customer to allow unit to run for 24 hrs and monitor temperature."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Euclid, OH 44132
Jason N
Job Details: 04/11/2024
"Cc unit not making ice fast enoughCustomer stated she noticed the ice was not dumping fast enough, so she has been manually cycling the ice maker to make ice. Advised customer in order for us to accurately diagnosis if ice maker is properly functioning, ice maker needs to to cycle on its own when its ready to harvest. This will allow us to determine if ice maker and/or freezer temperatures are working and are low enough. Advised customer to allow ice maker to cycle for another 48 hrs without manually cycling and monitor ice production."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW1
Near North Madison, OH 44057
Dan H
Job Details: 04/11/2024
"Customer complaint that unit is not draining, confirmed, found clog at drain hose connection to disposal, removed and flushed, op test good"
We serviced a
FRIGIDAIRE RANGE
Model FEF368GCE
Near Cleveland, OH 44130
Manny
Job Details: 04/11/2024
"Cc unit not heating properly, verified and bake element only glows on half, unit needs bake element ; ordrng 1 316075103 (element,bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Avon, OH 44011
Angel
Job Details: 04/11/2024
Cc that no water dispensing. Verified and valve is working so I removed filter and noticed they had a generic filter installed so I tested it without filter and worked. But then i stalled filter again and unit started working again so I recommended customer to replaced filter with oem one and if issue continues will need filter housing replaced option test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mantua, OH 44255
Corina B
Job Details: 04/11/2024
Replaced the led lights. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Middleburg Heights, OH 44130
Manny
Job Details: 04/11/2024
"Cc unit has not power, verified and unit is dead, checked voltage at terminal block, good, took console off and not status led on, needs main board, customer will not proceed.; ordrng 1 W11133021 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH2
Near Ravenna, OH 44266
Corina B
Job Details: 04/11/2024
"CC that at the end of the cycle water leaks from the vent. Took video, Called t/l file# Bruce replace the front panel. Office to reschedule appointment ; ordrng 1 W11672201 (Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Streetsboro, OH 44241
Corina B
Job Details: 04/11/2024
CC that the Icemaker is not making. Confirmed. Found a wire broken in the door. Will need a new door. ; ordrng 1 W11551458 (Door)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Aurora, OH 44202
Corina B
Job Details: 04/11/2024
"CC that the unit will not start and was beeping. Confirmed. Ran diag 8-4 float switch open. No water in the drain pan. Started a cycle, no leaks. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Oberlin, OH 44074
David R
Job Details: 04/11/2024
"Cc unit is not dispensing ice. All cooling is good, ice maker is working as it should. Dispenser not working. Went through tech sheet, control not sending out 120 to power dispenser. Looked on control and found shorted fuse. Ordering control ; ordrng 1 W11558182 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Broadview Heights, OH 44147
David R
Job Details: 04/11/2024
"Replaced main control. Started back. Good. 350*, element heating up. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Broadview Heights, OH 44147
David R
Job Details: 04/11/2024
"Cc loud noise in FF section, frost build up on FF evap. Faulty sensor and fan scroll. Ordering fan scroll thermistor kit; ordrng 1 W11098695 (Fan scroll) and 1 W10316760 (Thermistor kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near North Royalton, OH 44133
David R
Job Details: 04/11/2024
"Replaced pump motor. Found unit filter and screen clogged up with debris, under the overfill switch same, debris. Water did drop under the overfill assembly, but look like debris could cause something to not activate or work as it should. Wrote down and advised customer or cleaning unit, owners manual and using a couple dishwasher cleaning tablets. As of now, ran for 10 mins, no leaks. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strongsville, OH 44136
David R
Job Details: 04/11/2024
"Cc icemaker not working. Found ice stuck in icemaker, not cycling, icemaker is turned on. No frost build up. Was able to do icemaker test, cycled and water to icemaker is good. Will need new icemaker. Customer needs to get new water filter, also customer need to check their water line shutoff, turn on and off a couple times to make sure thats all good. Slow water couple be causing issue as well. ; ordrng 1 W11700250 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DW3
Near Strongsville, OH 44149
David R
Job Details: 04/11/2024
"Cc unit or laundry room smelled like gas. Customer (husband) said he could not replicate the smell. All lines are tight, tested and timed ignitor coking off and on, good. Ran unit for over 20 mins, checked the vent, short vent and airflow is good. Went around with gas leak detecter, good. Asked customer if they have been painting. They did over the weekend, advised that the fumes in air could get picked up by gas dryer causing it to seem like gas in more pronounced. All checks good. Customer to monitor. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Strongsville, OH 44149
David R
Job Details: 04/11/2024
"Cc unit didnt fill with water. Got here and unit unplugged and lid is locked. Plugged unit in, lid unlocked, replaced cap from t/s. Ran test mode, good. Ran normal cycle, with load, advancing. Good. Advised of detergent use. Unit is good. Op Test Ok. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Oberlin, OH 44074
David R
Job Details: 04/11/2024
"Replaced capacitor. Ran test diagnostics, all functions good. Ran a Normal cycle, advancing. Good. Op Test Ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ09
Near Brook Park, OH 44142
Angel
Job Details: 04/11/2024
"Cc that unit is making a scraping or thumping noise when using unit. Confirmed issue, but not sure if its the turntable motor or support because without weight motor sounds fine until you put the support and ring back on it will make noise. Ordering support cook tray and turntable motor; ordrng 1 W10642989 (Turn-motor) and 1 W11245707 (Support) and 1 W11252182 (Ring) and 1 W11685581 (Cook tray)"
We serviced a
MAYTAG DRYER GAS
Model MGDC300XW3
Near Fairview Park, OH 44126
Angel
Job Details: 04/11/2024
"Cc that unit is not heating. Confirmed its not heating. Verified and found thermal fuse open. Gave customer estimate decided to continue, installed new thermal fuse tested unit opt test good. Recommended to get vent cleaned out specially because its underneath the porch.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near North Olmsted, OH 44070
Angel
Job Details: 04/11/2024
"Cc that bottom seal is coming apart. Confirmed issue; ordrng 1 W11664713 (Bottom seal)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Westlake, OH 44145
Angel
Job Details: 04/11/2024
"Cc that unit is not cooling. Verified ff section and evaporator was frosted over but they explained as well that freezer was not cooling either. Looked in freezer and it was not cold but unit was not running. So I reseted the unit compressor kicked on and waited until it started cooling in the freezer to check frost pattern and it built up frost. Unit will need ff section thermistor and control board replaced. Gave customer estimate and decided to think about it.; ordrng 1 W11380560 (Control board) and 1 WPW10277799 (Harness) and 1 W11456069 (Clamp) and 1 W11457241 (Pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS01
Near Avon Lake, OH 44012
Angel
Job Details: 04/11/2024
"Cc that unit is not turning on. Verified by pulling unit out and found thermal fuse is open will need fuse replaced. Ordering part.; ordrng 1 WPW10545291 (Fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Avon Lake, OH 44012
Angel
Job Details: 04/11/2024
Cc that unit is still frosting over in ff section. Evaporator was frosted over will need to reorder same parts replaced last time to repair unit. Ordering parts and I also changed defrost setting in diagnostics.; ordrng 1 W11033168 (Fan assembly) and 1 W10843055 (Control board) and 1 W10830278 (Power supply board) and 1 W10882135 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Lorain, OH 44052
Angel
Job Details: 04/11/2024
Cc that unit was not draining and door had damage. Verified door and it was dented on bottom right hand corner.. For the draining issue I found new garbage disposal was installed and they never knocked out the plug. Got the plug knocked out tested unit it opt test good; ordrng 1 W11702834 (Front panel)
We serviced a
FRIGIDAIRE OVEN
Model FFGF3047LSF
Near Solon, OH 44139
Corina B
Job Details: 04/11/2024
"CC that the oven is not heating. Confirmed. Checked the power at the igniter 0 volts. Checked the power at the control, 0 volts. Will need a new control. ; ordrng 1 5304518661 (Control) and 1 316220725 (Overlay), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Chagrin Falls, OH 44023
Corina B
Job Details: 04/11/2024
Replaced the led lights. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Novelty, OH 44072
Corina B
Job Details: 04/11/2024
CC that the unit is not starting. Confirmed. Unit is humming then goes to finish. Replaced the capacitor from t/s. Ran a calibration. Tested. Opt test ok. ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Strongsville, OH 44136
Manny
Job Details: 04/11/2024
"Cc unit not working, verified and unit set to Celsius instead of Fahrenheit, switch and ran test, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near North Royalton, OH 44133
Manny
Job Details: 04/11/2024
"Cc unit not making ice and container is broken, verified and icemaker getting stuck and bin broken, unit needs ice maker and bin, customer will no proceed ; ordrng 1 WPW10300022 (icemaker) and 1 WPW10558424 (ice-contnr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near North Royalton, OH 44133
Manny
Job Details: 04/11/2024
"Cc unit makes a screeching noise , verified and rubber ball damage the pulley, replaced pulley and belt from TS, opt test ok; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS03
Near Seven Hills, OH 44131
Manny
Job Details: 04/11/2024
"Cc unit makes a noise, verified and unit buzzing, ran Diagnostic and no codes, ran components activation test and cooling fan buzzing, unit needs cooling fan, ; ordrng 1 W11248652 (blower)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44120
Manny
Job Details: 04/11/2024
"Cc unit have flame on top when oven runs ran bake test at 350 lets oven cycle a few times no issues found, unit works properly, but oil on the oven bottom, advise customer to clean the oil as it can ignite, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Euclid, OH 44117
Bill
Job Details: 04/11/2024
"Cc concerns about vibration and banging, confirmed cc with customer. Walked customer through proper operation of unit and what to expect. How to properly load and balance washes. Unit operating as intended."
We serviced a
AMANA RANGE
Model AGR4230BAB3
Near Cleveland, OH 44110
Bill
Job Details: 04/11/2024
"Cc oven gasket broken, confirmed cc. Changed gasket."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Cleveland, OH 44102
Bill
Job Details: 04/11/2024
"Cc door color does not match unit, confirmed cc. Changed out door."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44104
Bill
Job Details: 04/11/2024
"Cc unit not working, confirmed cc. Found a thermal event occurred on the control board connection to Ui and damaged to Ui. Ordered new Ui, control, and harness; ordrng 1 W11481116 (Ui) and 1 W11513246 (Control) and 1 W11665945 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Garfield Heights, OH 44125
Bill
Job Details: 04/11/2024
"Cc not working right, confirmed cc. Found error codes f6e3 com error and f7e4 shifter error. Ordered new control, and clutch. Will use slider from truck stock upon return. Follow up scheduled for 4/15; ordrng 1 W11419171 (Control) and 1 W10754448 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Maple Heights, OH 44137
Bill
Job Details: 04/11/2024
"Cc unit wont work, confirmed cc. Pulled diagnostics found error code f21 long drain. Cleaned drain filter, tested impeller movement impeller moved without issue. Tested ohms on pump motor tested at 13 ohms. Ran a diagnostic auto cycle. Unit would not respond, unit will need Ui and motor control.; ordrng 1 W10282179 (Ui) and 1 WPW10384846 (Motor control unit.)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/11/2024
"Cc unit squealing when starting cycle Found noise in question is the drain pump during initial startup, pump is working but sound is abnormal. Replaced drain pump using customer supplied part. Ran test cycle, all functions passed, no abnormal noises. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/11/2024
"Cc unit not spinningRan test cycle, unit is not agitating or spinning, motor is just free spinning. Checked under unit, found motor pulley broken away from motor. Unit will need drive motor replaced; ordrng 1 W11026785 (Motor-drive)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/11/2024
"Cc unit not cycling properly Ran diagnostics, found code f7e4 for basket re-engagement fault. Ran test cycle, took clutch several times to engage into spin mode. Checked under unit, found slider ring had slipped down off gear. Replaced slider gear using truck stock part. Cleared codes and reran test cycle. All functions passed. Op test good. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4850XQ0
Near University Heights, OH 44118
Jason N
Job Details: 04/11/2024
"Cc unit not heating Ran dryer test cycle, ignitor not glowing. Checked all thermals, found thermal fuse open. Quoted customer fuse replacement. Replaced thermal fuse using truck stock. Ran dryer op test, good flame and flame cycling. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/11/2024
"Cc unit not freezing Customer states he noticed the ice cream was mushy several days ago and was concerned unit was experiencing a cooling issue. Ice cream and all product in freezer is frozen at this time, pulled evaporator cover to check frost pattern. Full frost pattern. Evaporation fan is running. Noticed freezer is stuffed with product to the extent freezer vents are blocked. Able to reorder some product to free space in front of vents. Advised customer to ensure vents are open to allow proper airflow in freezer section."
We serviced a
FRIGIDAIRE RANGE
Model FGIF3061NFC
Near Shaker Heights, OH 44122
Jason N
Job Details: 04/11/2024
"Cc unit displays f11 and beeps Powered unit on, verified unit is continually beeping, then displays f11 for shorted keypad or selector switch. Per techsheet replace keypad or EOC. Kit comes with both together, quoted customer keypad/EOC kit replacement. ; ordrng 1 5304495522 (Kit)"
We serviced a
KITCHENAID WALL OVEN
Model KOSC504ESS00
Near Chesterland, OH 44026
Jason N
Job Details: 04/11/2024
"Cc oven calibration is too hot or coldRan heat test using temp probe at 350 degrees. Let preheat and cycle several times, average temp equaled 367.2 degrees. Calibrated unit with -15 degrees offset. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Chardon, OH 44024
Jason N
Job Details: 04/11/2024
"Cc unit not spinning out clothing, still wet at the endRan spin and drain test cycle. Found unit is spinning and draining properly. Filled tub with water then ran another drain and spin cycle. Unit having trouble spinning up to speed with weight in the tub. Unit will need drive and clutch replaced; ordrng 1 W10820043 (Basket drive) and 1 WP8299642 (Clutch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Willowick, OH 44095
Joe O
Job Details: 04/11/2024
Cc: not washingRan test cycle. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Euclid, OH 44117
Joe O
Job Details: 04/11/2024
"Cc: motor loudRan evap fan test, customer stated thats the noise. Found slight vibration when fan gets to high speed. Adjusted fan cover. Tested compressor and condenser fan. No abnormal noises. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX500XW2
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/11/2024
"Cc: stopped end of cycle, not spinning, hummingFound drain pump just humming, unit filled with water. Checked under unit. Found gear case leaking oil. Needs gear case, and drain pumpCustomer does not want to repair at this time ; ordrng 1 W11454372 (Gear case) and 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near University Heights, OH 44118
Joe O
Job Details: 04/11/2024
Cc: runs but not washingFound error codes f7e4(basket reengagement failure). Found unit will not sense shift. Needs clutch and slider; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Chesterland, OH 44026
Joe O
Job Details: 04/11/2024
"Cc: not making ice, low water pressureFound when filter is removed water pressure returned. Needs filter housing; ordrng 1 W11162041 (housing)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Mentor, OH 44060
Joe O
Job Details: 04/11/2024
Installed dispenser and adjusters. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Joe O
Job Details: 04/11/2024
"Cc: not starting, flashing lightsFound unit flashing f9e1(long drain error). Found harness broke at drain pump. Needs harnessHarness out of stock. Office to reschedule; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Mentor, OH 44060
Joe O
Job Details: 04/11/2024
"Cc: frosting on rear freezer panelOhmed out element from control(out of range). Ohmed out thermistors. Evap thermistor reading 53k ohms. Needs element and thermistor; ordrng 1 W11650661 (Element) and 1 WPW10384183 (thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Joe O
Job Details: 04/11/2024
Cc: continuously pausesFound when starting cycle unit will start then pause. Found unit will continuously pause. Will not run longer then 30 sec-1 min. Found relay opening on control. Door switch harness sitting on drum. Needs control and door switch.; ordrng 1 W11525994 (Control) and 1 W11551763 (Door switch)
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Geneva, OH 44041
Dan H
Job Details: 04/11/2024
"Customer complaint that unit is not spinning, confirmed, lid is not locking, unit needs new lid lock , customer does not want repair ; ordrng 1 WH08X37938 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 04/11/2024
"Customer complaint that dryer is not heating, confirmed, found element open, unit needs new element ; ordrng 1 WP279843 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 04/11/2024
"Installed new air damper, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Conneaut, OH 44030
Dan H
Job Details: 04/11/2024
"Customer complaint that unit is not dispensing water, confirmed, found water reservoir frozen, fresh food section temperature at 39 degrees, thawed, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Madison, OH 44057
Dan H
Job Details: 04/11/2024
"Customer complaint of loud noise, noise is coming from air damper, unit needs new air damper; ordrng 1 W11236851 (Damper)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, OH 44077
Dan H
Job Details: 04/11/2024
"Customer complaint that unit is not starting and flashing f7e1 error code, confirmed, motor is just humming, unit needs new capacitor , installed new capacitor, op test good, unit started spinning, bearings in gearcase are worn, unit needs new gearcase; ordrng 1 W11449840 (Gearcase), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFEH3054USE
Near Painesville, OH 44077
Dan H
Job Details: 04/11/2024
"Customer complaint that right front element comes on then shuts off, confirmed, unit needs new infinite switch; ordrng 1 316436001 (Infinite switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Painesville, OH 44077
Dan H
Job Details: 04/11/2024
"Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain tube clogged, cleared, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pepper Pike, OH 44124
Corina B
Job Details: 04/10/2024
"CC that the unit does not shut right and is leaking. Confirmed. Found a screw backing out from the cabinet hitting the door. The inner door has a hole in the panel. Will need a new inner door. Cust is going to monitor the door for leaking. ; ordrng 1 W11559689 (Inner door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Parma, OH 44134
Bill
Job Details: 04/10/2024
"Changed control and switch, tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Strongsville, OH 44136
Bill
Job Details: 04/10/2024
"Cc handle has come loose, confirmed cc. Replaced handle."
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Middleburg Heights, OH 44130
Bill
Job Details: 04/10/2024
"Cc shuts down randomly, confirmed cc. Thermal switch in motor keeps triggering. Ordered new motor follow scheduled for 4/15; ordrng 1 W11549461 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Parma, OH 44129
Manny
Job Details: 04/10/2024
"Replaced parts ordered, ran calibration and test cycle, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Parma, OH 44130
Manny
Job Details: 04/10/2024
"Cc unit not starting, verified and unit started right away, had customer turn it on and off I turned it on and off multiple times and everything worked properly, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Olmsted Falls, OH 44138
Manny
Job Details: 04/10/2024
"Cc unit light flickering and gasket broken, verified and unit need module and gasket ; ordrng 1 W11527432 (Led module) and 1 W10830055 (gasket-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM08
Near Columbia Station, OH 44028
Manny
Job Details: 04/10/2024
Unit has a weeping valve and fill tube frozen up unit needs valve assembly and needs fill tube defrosted on return ; ordrng 1 W11645245 (Valve assembly)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Ashtabula, OH 44004
Dan H
Job Details: 04/10/2024
"Customer complaint that unit is not starting, ran diagnostics found f7e3(basket engaged during wash) and f7e4(basket reengagement failure ) error codes, unit is not spinning or agitating, shifter is not working, unit needs new shifter; ordrng 1 W11481722 (Shifter)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Painesville, OH 44077
Joe O
Job Details: 04/10/2024
"Cc: not startingRan test cycle, unit did not start. Can heat relays clicking. Motor never turns on. Opened door. Stated cycle unit started. Needs control; ordrng 1 W11565020 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Painesville, OH 44077
Joe O
Job Details: 04/10/2024
Cc: doors not levelAdjusted door. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near University Heights, OH 44118
Joe O
Job Details: 04/10/2024
"Cc: not drying, rack not sitting properlyFound customer is not using rinse aid. Found cool water at start of cycle(72 degrees). Advised customer on low water temp, and run hot water at sink prior to starting. Found heater is functioning. Advised customer to use rinse aid along with running hot water at sink, and extended heat dry. Found rack sitting in tracks properly. Advised unit will sag a little with weight in it. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Elyria, OH 44035
Marie V
Job Details: 04/10/2024
"Cc that the unit is not cooling. Confirmed, found compressor drawing 7.49 amps. Will need new. Unit has 60months warranty on Compressor and labor; ordrng 1 WPW10466675 (Compressor)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Lorain, OH 44053
Marie V
Job Details: 04/10/2024
"Cc that sounds like theres something loose inside. Confirmed, found extra screw at the bottom of unit. Removed and checked. All good. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Marie V
Job Details: 04/10/2024
"Cc that when they run big loads or comforters unit does not spins the clothes out. Ran diag , found error code f0e5 off balance load. Asked cust for comforter and tested unit. All working good. Explained cust off balance loads. Unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Berea, OH 44017
Bill
Job Details: 04/10/2024
"Cc not cooling, confirmed cc. Found large ice block on the evap, ordered compressor, evaporator, and filter dryer; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 W10843121 (Filter dryer)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44122
Joe O
Job Details: 04/10/2024
"Cc: not spinningFound error codes f7e6(motor unable to reach target rpm) f5e3(lid unlock fault). Manually tested spin. Unit not shifting to spin cycle. Replaced actuator, unit shifting, but unit will not spin. Needs motor, harness, and capacitor; ordrng 1 W11095106 (harns-wire) and 1 W11026785 (motor-drve) and 1 W11395618 (Capacitor), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model DE8410
Near Geneva, OH 44041
Dan H
Job Details: 04/10/2024
"Customer complaint that unit is not heating properly, started timed dry cycle, unit is not heating, found element broken, element was not broken on previous visit, unit needs new element , customer does not want repair at this time; ordrng 1 WPY313538 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA RANGE
Model AGR4230BAB5
Near Cleveland, OH 44110
Bill
Job Details: 04/10/2024
"Igniter failed, replaced igniter from truck stock. Uploaded quick pic of burnt igniter. Tested opt test good.; used 1 12400035 (Igniter) from stock"
We serviced a
MAYTAG DRYER
Model MDE4000AYW
Near Sheffield Lake, OH 44054
Marie V
Job Details: 04/10/2024
"Cc that unit will not shut off. Confirmed, found timer failed, will need new timer; ordrng 1 WP33001730 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Avon, OH 44011
Marie V
Job Details: 04/10/2024
"Cc that unit clothes are wet by end of cycle takes few cycles to dry. Confirmed, took camera, showed cust vent is clogged. Will need vent cleaned out, also took temps on dryer. In range. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Euclid, OH 44123
Joe O
Job Details: 04/10/2024
Cc: not coolingFound temps at 72 degrees both compartments. Unit pulling .700 amps. No frost pattern. Needs compressor and evaporator.; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
We serviced a
AMANA RANGE
Model AGR4230BAW5
Near Euclid, OH 44132
Joe O
Job Details: 04/10/2024
Installed thermostat. Unit still not igniting. Needs gas valve and igniter ; ordrng 1 WP98014893 (valve-gas) and 1 W11590294 (Igniter)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Novelty, OH 44072
Jason N
Job Details: 04/10/2024
"Installed inlet water valve. Ran test cycle, good water flow in to unit on both hot and cold sides. Op test good."
We serviced a
GE DRYER
Model DRSR483GD3WW
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/10/2024
"Cc unit squeaking when runningHeard a slight squeak during dryer op test. Pulled unit apart. Both rear and front bearings look OK, rear bearing is dry. Packed rear bearing receiver with grease and reassembled. Ran dryer for 15 minutes, no abnormal noise heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/10/2024
"Cc unit making banging noise when changing cyclesRan test cycle, customer stated he heard it twice. Ran manual functionality tests, found noise in question is the lid lock engaging and disengaging. Noise is normal, nothing abnormal. Advised customer that operation/noise is as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near University Heights, OH 44118
Jason N
Job Details: 04/10/2024
"Cc unit door not closing properlyCust stated the left door will not alway close due to the mullion rail not flipping around under the other door. Advised customer she should be closing left door first then right door, but did notice mullion will not alway catch receiver when closing. Adjusted mullion receiver and raised left side of cabinet using leveling leg to ensure both doors are flush. Door operation test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44125
Jason N
Job Details: 04/10/2024
Cc unit not cycling Replaced capacitor using truck stock part. Cleared codes and ran test cycle. All functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Cleveland, OH 44111
Jason N
Job Details: 04/10/2024
"Cc unit making a buzzing/vibration noise intermittently Customer recorded said noise on phone, played back. Confirmed unit is making a noise, possibly a panel vibration. Pulled unit, found rear compartment cover slightly concave inward towards compressor and refrigerant lines. Straightened cover and reinstalled. Pushed unit back into place and observed for 15 minutes while unit is running in cooling mode. No abnormal noise heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44102
Jason N
Job Details: 04/10/2024
"Cc unit not cooling Confirmed unit is not cooling at this time. Found compressor is buzzing before overload opens. Ran amp draw check on compressor, compressor reading 8.7A peak before overload opens. Compressor is now locked, will need replaced; ordrng 1 W11656989 (Compressor) and 1 W11109499 (Drier) and 2 Tjaf1200 (Tube extension)s"