Service History 282 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Streetsboro, Ohio 44241

Corina H

Job Details: 03/19/2025

"CC that there is a water error code. Ran diag F0e3 overload. Tested the water valves, good. Water has good pressures. Ran a calibration. Started a normal cycle. Filled properly on the start and the rinse cycle. Advised Cust half a basket is a full load and 1-2 tablespoons of he detergent or 1 pod per load. Opt test ok."

We serviced a

GE REFRIGERATOR

Model TBX18JAXBRAA

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 03/19/2025

"CC that there is a clunking noise when the unit turns off. Confirmed. Unit was in a defrost when arriving. Took the refrigerator out of the defrost. Turned the unit off several times. No noise. Fans are running normal. What Cust is describing of the noise. Will be the compressor bearing. Will need a new compressor. Cust does not want to repair. ; ordrng 1 WR87X10224 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 03/19/2025

"CC that the handle is loose, the bin is missing the trim and the ice maker valve is making a noise. Confirmed. Replaced the handle and bin. The ice maker is making a noise. Will need a new valve; schdld next appmnt for 3/25 TUE PM"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 03/19/2025

"CC that the unit is leaking. Confirmed. There is water leaking from the diverter. Will need a new pump and motor. Advised Cust to call whirlpool to get a concession. ; rqstng P&A on 1 W11460946 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV42H5200EF/A3

Near Ashtabula, Ohio 44004

Brian M

Job Details: 03/19/2025

Installed heater and rollers Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVW6230RHW3

Near Parma Heights, Ohio 44130

Angel

Job Details: 03/19/2025

Cc that unit was vibrating or banging a lot. Verified and unit was not leveled properly. Leveled unit tested the high spin opt test good. Also explained to customer how to load washer to avoid off balance loads.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near North Olmsted, Ohio 44070

Angel

Job Details: 03/19/2025

Cc that ice maker was not making ice. Verified temps and they were good. Ran diagnostics ran ice maker harvest and it failed ice maker never returned to home position. Replaced ice maker ran a harvest and a fill test opt test good.; used 1 W11658802 (ICEMAKER) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Westlake, Ohio 44145

Angel

Job Details: 03/19/2025

Cc that door keeps popping open. Verified and confirmed. Strike and catch seemed fine but I replaced them and same issue. Looks like hinge is bent ordering inner door assembly with hinge and bracket. Office to reschedule parts showing out of stock.; ordrng 1 W11310030 (Bracket) and 1 W11318815 (Hinge) and 1 W11321075 (Inner door assembly)

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Strongsville, Ohio 44136

Marie V

Job Details: 03/19/2025

"Cc that the unit is not washing or spinning the clothes out. Confirmed issue, ran diag error code F5. Replaced door latch from T/S. Tested unit. Working properly it drained and spin the clothes. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ02

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 03/19/2025

"CC that the ice maker is not making ice. Confirmed. Ice maker not cycling and its ticking. Replaced the ice maker from t/s. Tested. Ticking is still there. Found the door to the damper ticking. Will need a new damper. ; ordrng 1 WPW10127427 (Damper), used 1 W10882923 (ICE MAKER ASSY), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 03/19/2025

"CC that the ice maker is not making ice. Confirmed. Found the wires broken at the bottom of the door. Will need a new door. Cust is going to call whirlpool. ; ordrng 1 LW11202405 (Left door), used 1 1OVRSZ (oversized shipping*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 03/19/2025

"Cc not all clothing is getting dry, sometimes have to run several timesRan diagnostics, found code f4e4 for L2 line voltage error. Checked power at receptacle, L1 to L2 reading 238v. Ran dryer test cycle, timed dry on high heat. Good heat and airflow at unit. Unable to check venting through building as venting leads to roof. Changed dryness level to 4 for sensor based cycles and advised customer if drying issues persist to have the venting through the building inspected/serviced."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Columbia Station, Ohio 44028

Marie V

Job Details: 03/19/2025

"Cc that th unit will start a cycle then start draining and wont stop. Also it starts draining out of nowhere for no reason. Confirmed issue . Ran diag error doe F2E1 stuck button. Tested button few times, and it failed. Unit will need new control.; ordrng 1 W11637583 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RW0

Near Avon Lake, Ohio 44012

Angel

Job Details: 03/19/2025

Cc that the bake is not functioning. Verified and found one of the wires to the bake element was not on reconnected wire tested oven opt test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF00

Near Cleveland, Ohio 44114

Manny

Job Details: 03/19/2025

"Cc unit not dispensing cubes only crushed ice, verified and selector stiff, try move it manually and nothing, took apart and Selector really hard, check all connections and good, unit needs ice selector motor. Customer will call or email to submit payment ; ordrng 1 5304526819 (Ice selector), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS05

Near Mentor, Ohio 44060

Braxton D

Job Details: 03/19/2025

New door is damaged and has 3 large dents. See pics. Reordering door. Client is going to see if the refrigerator can be exchanged in the meantime. No eta on door. ; ordrng 1 W11611331 (Freezer door)

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Maple Heights, Ohio 44137

Bill

Job Details: 03/19/2025

"Cc drum not turning, confirmed cc. Tried to turn drum by hand, would not move. Removed back and blower cover, found debris in blower wheel keeping it from turning. Removed debris, tested opt test good."

We serviced a

FRIGIDAIRE DRYER

Model GLEQ2152ES0

Near Rock Creek, Ohio 44084

Jason N

Job Details: 03/19/2025

"Cc customer wants to clean inside unit, needs disassembled Removed front paneling. Customer cleaned inside unit. Reassembled unit and tested for operation. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Chardon, Ohio 44024

Joe O

Job Details: 03/19/2025

"Cc: not cooling, not making ice, dinging noise intermittently. Found temps in unit at 13 freezer and 48 ff section. Found ball of ice on freezer cap tube. Needs compressor and ff evaporator. Customer wants to talk to husband before deciding. If customer repairs, customer would need credited for parts installed, and would owe difference. If customer does not want to repair would need refund for parts and labor. Saving as estimate. ; ordrng 1 W10865322 (evaporator) and 1 W11592009 (Compressor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS2

Near Avon Lake, Ohio 44012

David R

Job Details: 03/18/2025

"Cc unit not washing, pods still stuck inside. F6E1, F8E1. Found out of range motor. Tested power from control, no 120vAc. Will need motor and control. Customer paid svc, do not order parts. ; ordrng 1 W10861526 (Pump motor) and 1 W10854228 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Bay Village, Ohio 44140

David R

Job Details: 03/18/2025

"Cc no cool. In both sections room temp. No fans are running, compressor is cold. Reset unit 3 times. Then finally getting 120vAc to compressor Invertor and all components working and unit cooling. As of now unit is good. Stating quote in PVR if parts needed. Reset temps. Op Test Ok, SVC only. WPW10675033 main control $254.79, W11679643 power cord $74.39,Labor $209."

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Avon Lake, Ohio 44012

Manny

Job Details: 03/18/2025

"Cc unit making a loud noise, verified and loud when spinning, removed and reinstalled basket and noticed basket not sitting straight, unit needs basket and tub ; ordrng 1 W11178227 (Basket) and 1 W11219115 (Tub)"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Euclid, Ohio 44132

Joe O

Job Details: 03/18/2025

Cc: not advancing through rinse. Found no stored error codes. Ran normal cycle. Hot and cold water functioning. Monitored complete cycle. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HV1

Near Cleveland, Ohio 44115

Braxton D

Job Details: 03/18/2025

Replaced outer door. Tested door everything is working how it should. New outer door has some minor cosmetic damage (see pics) client is okay with it so as long as the metal isnt separating.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW

Near Cleveland, Ohio 44115

Braxton D

Job Details: 03/18/2025

"Cleaned out drain lines. Put 8 oz of water through the drain, all ended up in the pan at the bottom. Defrost reads 35 ohms and heats when in force defrost. Refrigerator is level. No fault found."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Avon Lake, Ohio 44012

Marie V

Job Details: 03/18/2025

"Cc that unit is not cooling freezer . Freezer foos was defrosting, and previously it was freezing the refrigerator section food, and had to change temp. Confirmed issue, not cooling, took evap off, found big ball of ice on evap, some corrosion to the line, unit has a refrigerant leak, checked compressor area, no leaks at the back. Will need sealed system repair , cust will not fix. ; ordrng 1 W11578004 (Evap) and 1 W11580057 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near North Ridgeville, Ohio 44039

David R

Job Details: 03/18/2025

"Cc unit no power. Found unit plugged into disposal outlet instead. Unplugged and put power cord into correct outlet socket. Tested. All components working. Customer moved from under counter, customer will have to put back. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Ashtabula, Ohio 44004

Dan

Job Details: 03/18/2025

"Customer complaint that unit is not working, called whirlpool techline spoke to Derek, sent to review"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Perry, Ohio 44081

Dan

Job Details: 03/18/2025

"Customer complaint that unit is not spinning, ran diagnostics found f7e6(motor fault),f7e5(shifter fault), f8e3(overflow condition), and f5e2(lid lock fault) error codes, ran drain and spin cycle, lid locked, drain pump turned on, unit did not spin, found evidence of flood damage (see pics), flood damage is not covered under warranty"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Brooklyn, Ohio 44144

Bill

Job Details: 03/18/2025

"Changed hinge, adjusted door to customers satisfaction."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lakewood, Ohio 44107

Manny

Job Details: 03/18/2025

"Cc unit just makes a buzzing noise, verified and unit stuck in drain, replaced control with pre id opt test ok, took core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5028PW01

Near Cleveland, Ohio 44114

Manny

Job Details: 03/18/2025

"Cc unit not cooling properly, asked if unit has any warranty and they stated yes as the unit is new, I asked them to provide pop or will have to collect service. Spoke to AP ok to diagnose but to make customer aware that if no warranty theyll be responsible for payment, unit has cabinet separation, Called tl spoke to Chris sent pics, RTV 8201711; ordrng 2 W10841140 (adhesive)s and 1 W10859322 (filler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD612ESS01

Near Moreland Hills, Ohio 44022

Manny

Job Details: 03/18/2025

"Replaced LED modules, and good, waiting on door still; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Chagrin Falls, Ohio 44022

Manny

Job Details: 03/18/2025

"Cc unit not coming on, verified and no power, checked to see if I get into diagnostic and f6e1 and f6e2 for for communication issues, took UI off and corrosion on UI, unit needs ui replaced, customer will not proceed at this time; ordrng 1 W11478526 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA RANGE

Model ACR4303MFW7

Near Cleveland, Ohio 44147

Manny

Job Details: 03/18/2025

"Replaced control and element, opt test ok, took core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS970CIHZ01

Near Beachwood, Ohio 44122

Brian M

Job Details: 03/18/2025

Cx no water Found reservoir frozen Removed and defrosted Op test ok

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 03/18/2025

"CC that error code e8f0 comes up. Confirmed. Found the upper fan not running. Will need the cooling fans.; ordrng 2 W11598119 (Fan)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Warrensville Heights, Ohio 44128

Corina H

Job Details: 03/18/2025

"CC that the unit does not finish a cycle. Confirmed. Found the drain hose laying on the ground. Raised the drain hose 39 above the ground. Started a quick wash, filled and started washing. Opt test ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290RTB00

Near Solon, Ohio 44139

Corina H

Job Details: 03/18/2025

CC that the unit stopped cooling. Confirmed. Fz 32 fz 41. .6 amps when runningHigh 80 psi low 20 vacuum equalizer to 50 psi. No dye found. Tested with 250 psi nitrogen with soap suds no bubbles. Drop 5 psi of nitrogen. Called t/l unit is non repairable. Cust needs to contact customer support. Office to refund customer

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, Ohio 44128

Brian M

Job Details: 03/18/2025

Installed orfice holders Test cooktop op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS7

Near South Euclid, Ohio 44121

Brian M

Job Details: 03/18/2025

"Cx unit making noise Unit is running fine at the time Possibly a fan motor issue but could not duplicate Left quote for fan motor ; ordrng 1 5304532557 (Fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Richmond Heights, Ohio 44143

Brian M

Job Details: 03/18/2025

Cx unit not making ice Found e5 error Replaced and test ice maker advised 72 hours full bin ; used 1 W11658802 (ICEMAKER) from stock

We serviced a

MAYTAG DRYER

Model MED5630MBK0

Near Euclid, Ohio 44117

Brian M

Job Details: 03/18/2025

Cx unit not powering on Found unit missing voltage Needs electrician

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Westlake, Ohio 44145

Mac

Job Details: 03/18/2025

Replaced heating element. Ran test cycle. All tested ok.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HV10

Near Parma, Ohio 44130

Dan

Job Details: 03/18/2025

"Customer complaint that vent is not working, found unit in demo mode, turned demo mode off, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV07

Near Ashtabula, Ohio 44004

Jason N

Job Details: 03/18/2025

"Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 150psi of nitrogen, no leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 53g of r600a. Low side stable, good heat on discharge, unit starting to cool. Advised customer to allow up to 24 hrs of run time before restocking unit. Op test good."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Elyria, Ohio 44035

David R

Job Details: 03/18/2025

Replaced main control. Blew through tube. Clear. Ran test mode. All components working. Good. Op Test Ok.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMMF330PPS00

Near Thompson, Ohio 44086

Jason N

Job Details: 03/18/2025

Installed stirrer motor. Ran heat test for 30sec and 1min. No abnormal noise heard. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Cleveland Heights, Ohio 44118

Bill

Job Details: 03/18/2025

"Recovered remaining r134a refrigerant, pressurized system with nitrogen to 250 psi, found small leak in RS evaporator. Changed out sealed system parts, pressure tested welds at 250 psi of nitrogen. Placed unit into 30 in vac for 30 min. Recharged with 5.5 oz of r134a refrigerant. Frost pattern formed, opt test good. Advised customer to give unit 24 hours to come to temp.; used 1 W11506635 (Service valve), and 1 Wpw10143759 (Filter dryer) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Amherst, Ohio 44001

Angel

Job Details: 03/18/2025

"Cc that unit is leaking as soon as it starts agitating. Verified and found gear case is leaking oil with water because the tub seal is bad. Gave customer estimate for parts and decided not to repair.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS8

Near Avon Lake, Ohio 44012

Angel

Job Details: 03/18/2025

"Cc that control panel is not responding and it completely dead. Tried to reset unit and nothing. Checked power from control board to ui and control was sending 5vdc but panel not responding. Ordering panel.; ordrng 1 WPW10500175 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, Ohio 44127

Angel

Job Details: 03/18/2025

Replaced control board tested unit and control board went out again found drain pump was the reason why it shorted. Reordering control board and ordering drain pump.; ordrng 1 W11603811 (Control board) and 1 W10919003 (Drain pump)

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 03/18/2025

"Cc that unit is making a weird noise when starting and if she moves the agitator it will stop. Verified and found that the actuator motor is getting jammed up and also found cam damaged. Removed cam and noticed gear case shaft is bad as well. Ordering gear case, belt, cam and actuator. ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Actuator)"

We serviced a

WHIRLPOOL RANGE

Model WSES7530RZ0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 03/18/2025

Cc that if they put front elements on high they turn off too quick. Tested unit and they took about the right amount of time to turn on and off but customer is not happy on how long it takes to boil the water. Also the pans there using do not cover the whole element which contributes to the issue. Called tech line and explained issue and stated that this unit has government regulations for high efficiency and unit is working as designed. Explained to customer was not happy to call Whirlpool directly.

We serviced a

MAYTAG DRYER

Model LDG8420AAW

Near Cleveland, Ohio 44103

Joe O

Job Details: 03/18/2025

Installed blower wheel. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Cleveland, Ohio 44134

Joe O

Job Details: 03/18/2025

Installed suspension rods. Tested. Op test ok

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW0

Near Solon, Ohio 44139

Braxton D

Job Details: 03/18/2025

Replaced heating element. Reconnected vent to dryer. Tested dryer. Unit heats and cycles off when it should. Good airflow. Notes say dryer is under warranty. Not collecting fee.

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOEC5930LZ01

Near Olmsted Falls, Ohio 44138

Mac

Job Details: 03/18/2025

Part that was sent was damaged. Ordering again.; ordrng 1 W11235458 (Trim)

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW3

Near Bedford, Ohio 44146

Joe O

Job Details: 03/18/2025

Installed control and actuator. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Euclid, Ohio 44132

Joe O

Job Details: 03/18/2025

Installed control. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE554CSS3

Near Newbury Township, Ohio 44072

Joe O

Job Details: 03/18/2025

"Cc: noise. Found wash motor noise when unit starting. Found reuse valve extremely hot when active, and no water circulation. Needs sump assembly. Customer does not want to repair at this time; ordrng 1 W10907620 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 03/18/2025

"Cc that unit is not washing, confirmed issue, ran diag, found error code 4/3 motor 7/1 no heat. Unit will need new motor assembly .; ordrng 1 W11613480 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 03/18/2025

"Cc that unit is not working a glass broke inside they removed all glass. Now it will not run a cycle or drain. Confirmed issue, removed water from unit, found 3 small, pieces of glass stuck on drain pump area, drain pump is in good condition, not broken. Tested unit draining properly. Op test ok"

We serviced a

MAYTAG RANGE

Model MGS8800FZ0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 03/18/2025

"Cc that oven is not working. Confirmed issue, check voltage going to dsi board, is good, dsi board looks like it has gotten a little too hot, took pic showed cust, checked igniter, is open. Will need new. Cust will buy part and install; ordrng 1 WPW10324262 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Westlake, Ohio 44145

Marie V

Job Details: 03/18/2025

"Cc that the unit had a lot of steam on the top and it was going to the sides as well and it was shaking too much when it was spinning. Confirmed issue, unit needs new suspensions and belt. Also the steam is from hot water. No issues with smoke or burning. Replaced suspension and belt from T/S. Tested unit. Op test ok ; used 1 W11130362 (SUSPENSION), 1 WPW10006384 (BELT), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEZ08

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 03/18/2025

"Cc ice maker not working. Confirmed issue, good water coming to refrigerator, ice maker sill not cycle when testing on the reset button, good temperature inside. Ordering ice maker and valve. ; ordrng 1 W11692144 (Ice maker) and 1 W11519244 (Valve)"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 03/18/2025

"Cc that the unit did not spin the clothes out, and it was wet by the end of the cycle, and it never agitated. Confirmed issue, found drain hose on the floow. Corrected issue for cust.. stared a quick cycle with sheets, op test ok"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE1011MW2

Near Wickliffe, Ohio 44092

Dan

Job Details: 03/18/2025

"Customer complaint that dryer belt broke, confirmed, installed new belt from customer stock, op test good"

We serviced a

MAYTAG WASHER

Model MVW5430PBK1

Near Willoughby Hills, Ohio 44092

Dan

Job Details: 03/18/2025

"Customer complaint that unit is not filling, ran diagnostics found f0e5(off balance) error code, ran test cycle, hot valve is not working, found not water from supply, advised customer that they need a plumber to repair water supply, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Willoughby, Ohio 44094

Dan

Job Details: 03/18/2025

"Customer complaint that unit is not cooling properly and lights are not working , fresh food section temperature is at 54 degrees, freezer section temperature is at 10 degrees, found fresh food section evaporator frozen solid, found freezer section led out, unit needs new fresh food section evaporator fan, control, and led modules , customer does not want repair ; ordrng 1 W11087438 (Ffevfn) and 1 W11683243 (Led kit) and 1 W10843055 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Chardon, Ohio 44024

Joe O

Job Details: 03/18/2025

Installed cover. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Newbury Township, Ohio 44065

Jason N

Job Details: 03/18/2025

Installed pump/motor. Ran test cycle in entirety to cleared faults. Op test good.

We serviced a

HOTPOINT DRYER

Model HTX21GASK0WW

Near Russell Township, Ohio 44072

Jason N

Job Details: 03/18/2025

"Cc unit sensor problem, does not heatConfines unit will not heat on any setting. Checked ignitor, ignitor not glowing, found 0v to ignitor. Checked all thermals, found inlet thermostat reading open. Bypassed thermostat, power restored to ignitor, ignitor glowing. Unit will need inlet thermostat and door switch. Door switch fell apart while taking off front panel. ; ordrng 1 WE04X28977 (Door switch) and 1 WE04X25201 (Inlet thermostat)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS05

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 03/18/2025

"Cc unit not powering on, new installFound no response from console. Removed console to check power, found console harness connector has been ripped off console pcb. Unit will need new console. ; ordrng 1 W11093254 (Console)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland Heights, Ohio 44121

Jason N

Job Details: 03/18/2025

"Cc unit not spinning out, not cyclingPlugged in unit, unit immediately went into drain out mode. Canceled drain out mode. Ran diagnostics, found codes f1e1 for main control fault and f3e1 for pressure sensor fault. Unit will need main control replaced per service bulletin, W11766193.; ordrng 1 W11603811 (Control-elec)"

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Broadview Heights, Ohio 44147

Mac

Job Details: 03/18/2025

"Replaced gear case, hub, cam, and wash plate. Ran calibration and automatic test cycles. All tested ok. Advised to run a clean washer cycle with an afresh tablet."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Ravenna, Ohio 44266

Bill

Job Details: 03/18/2025

"Changed motor, cap, and control. Calibrated and tested, opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Elyria, Ohio 44035

David R

Job Details: 03/18/2025

"Replaced UI/main/supply control. Both FF and FZ fan, service kit, ice maker. All components working. Ran test 4, 3 way valve opening. Ran test 3, FZ fan good, FZ fan is not running. Found the connector to the cabinet of unit is corroded and pin inside connector is broken. Connector cannot be replaced. Non repairable. Callling techline to document and send pictures. Non repairable File #7741167088; O-emld tckt"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Willoughby, Ohio 44094

Dan

Job Details: 03/18/2025

"Customer complaint that unit is not tumbling, confirmed, found belt snapped , installed new belt, op test good ; used 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ05

Near Eastlake, Ohio 44095

Brian M

Job Details: 03/18/2025

Cx unit freezing items Advised on product placement and temp settings Unit is functioning as designed

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Perry, Ohio 44081

Dan

Job Details: 03/18/2025

"Customer complaint that unit is not drying clothes, started timed dry cycle, good airflow outside, unit is heating, burner is cycling properly, unable to duplicate the problem, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5700XW1

Near Parma, Ohio 44134

Manny

Job Details: 03/18/2025

"Cc unit kept filling and making a noise when spinning, verified and unit making a bearing noise, tilted back and oil leaking from Gearcase, and valve weeping, unit needs gearcase, pulley, suspension, valve and shifter. Customer will not proceed with repair.; ordrng 1 W11132267 (gearcase) and 1 WPW10006355 (actuator) and 1 W10721967 (drive pulley) and 1 W10324651 (hub) and 1 W10780051 (rod kit) and 1 W11158805 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Cleveland, Ohio 44130

Bill

Job Details: 03/18/2025

Changed and leveled door.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chesterland, Ohio 44026

Jason N

Job Details: 03/18/2025

"Cc unit not making iceCustomer stated unit stopped making ice for about 5 days, now its making ice again. Confirmed several batches of ice in ice container. Ran ice maker diagnostics, found fault e2 for motor lost position. Ran test 57 harvest test, ice maker indexed properly, ice in mold. Possible intermittent ice maker operation, but everything is checking good today. Gave estimate for ice maker replacement for customer. Customer is going to monitor at this time. Estimate only. ; ordrng 1 W11658802 (Ice maker)"

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Bedford, Ohio 44146

Braxton D

Job Details: 03/18/2025

"F0 e5, f0 e3, f7 e9, f7 e5, f2 e1, f0 e5. Gearcase rusted to agitator and rotor. Broke agitator off to remove tub nut and basket. Needs new Gearcase, rotor and everything in between. ; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 5 W11027980 (Stator screws)s and 1 W10752189 (Rotor screw) and 1 W11550891 (Agitator)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44128

Braxton D

Job Details: 03/18/2025

"F0 e2, f0 e5. Replaced damper springs but machine still spins very off axis. Oil leak on Gearcase. ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Parma, Ohio 44129

Manny

Job Details: 03/18/2025

"Cc unit not opening dispenser, verified and no opening, took door panel off and noticed wax motor not clipped to lever, clipped on and ran multiple times to make sure it opens, opt test ok, advise to monitor unit"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Kent, Ohio 44240

Corina H

Job Details: 03/18/2025

"CC that the dryer does not stay on. Confirmed. Found the belt is broken. Will need a new belt. ; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ2

Near Kent, Ohio 44240

Corina H

Job Details: 03/18/2025

"CC that the washer is not starting. Confirmed. Unit does not go into diag. 120 volts to the control. Ohmed out the drain pump, 17 ohms. Drain pump is Ohmed out good. Could be shortening the control out. Will need a new control and drain pump. Control is out of stock. Office to reschedule ; ordrng 1 W11712987 (Control) and 1 WPW10276397 (Drain pump)"

We serviced a

WHIRLPOOL DRYER

Model WED6600VW0

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 03/18/2025

CC that there is a noise in the dryer. Confirmed. Found a pencil in the blower wheel. Replaced the pencil. Tested. Opt test ok. Charged a flat rate

We serviced a

KITCHENAID RANGE

Model KFGG500ESS7

Near Cleveland, Ohio 44106

Braxton D

Job Details: 03/18/2025

"Loose pin on fan connector molex. Fixed loose pin, ran convection bake, everything is working like normal. Unit doesnt have a cooling fan. Could not replicate smoke."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2033VE

Near Garfield Heights, Ohio 44105

Mac

Job Details: 03/18/2025

"Replaced light bulb. Tested ok.; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Oberlin, Ohio 44074

David R

Job Details: 03/18/2025

"Cc unit not working correct. Found error No Fill Long Fill. Hot/Cold reversed but also clogged valves. Light staying on, wash light on control. Will need valves and control. Customer paid svc, do not order parts. ; ordrng 1 W11210463 (Inlet valve) and 1 W11170318 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Parma, Ohio 44134

Brian M

Job Details: 03/17/2025

Cx unit agitates before starting the load Ran diagnostics no errors Ran auto test completed no issues Ran calibration Ran test cycle unit goes straight to agitate Needs control unit has a 24month parts warranty Office to schedule part not in stock ; ordrng 1 W11712987 (Control)

We serviced a

SAMSUNG DRYER

Model DV45H7000GW/A2

Near Mentor, Ohio 44060

Joe O

Job Details: 03/17/2025

"Cc: rubbing, squealing noise. Found roller seized. Needs roller kit; ordrng 1 DESAMKIT (Dryer repair kit)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOED7027PZ00

Near Beachwood, Ohio 44122

Bill

Job Details: 03/17/2025

"Changed Ui, brought unit to 350 in both upper and lower, checked calibration and checked if unit would shut off. Opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Broadview Heights, Ohio 44147

Mac

Job Details: 03/17/2025

CC Dishwasher leaking from front left corner. Pulled unit from cabinets and found the leak is a t the top seam of the tub. The tub is not formed together and is leaking constantly. Called and spoke with Matt from tech line. Sent a video of the leak to him. He advised to replace the entire tub. Ordering new tub; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW0

Near Middleburg Heights, Ohio 44130

Mac

Job Details: 03/17/2025

Cc washer is leaking when running. Found the leak is coming from the inlet valve and housing. Ordering new inlet valve and housing assembly.; ordrng 1 W11158805 (Inlet valve and housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Strongsville, Ohio 44149

Mac

Job Details: 03/17/2025

Replaced damper assembly. All tested ok. Instructed customer on how to clean the condenser coils.

We serviced a

LG DISHWASHER

Model LDFN3432T

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 03/17/2025

"CC that the ui flashes, does not do it all the time. Confirmed. Cust had a video of the ui flashing. Looks like moisture is shortening the ui. Will need a new ui and control. Cust does not want to repair. ; ordrng 1 EBR86473413 (Control) and 1 AGL30052401 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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