We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Wickliffe, OH 44092
Joe O
Job Details: 09/14/2022
Installed element. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Aurora, OH 44202
Brian M
Job Details: 09/14/2022
Cc of error Found error Replaced capacitor OP Test Ok
We serviced a
GE REFRIGERATOR
Model GNE29GMKFES
Near North Ridgeville, OH 44039
David R
Job Details: 09/14/2022
"Found thermistor not attached in place on evap, corrected and zip tied. Replaced FF light (right side), defrost and fan. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
Gabriel P
Job Details: 09/14/2022
"Replace hinge parts,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Willowick, OH 44095
Joe O
Job Details: 09/14/2022
"Cc: squeaking noise, black residue on clothesRan auto test. No abnormal noises. Found no residue in basket. Advised customer on clean washer cycle. Checked under unit. Ran drain and spin. Could not duplicate issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/14/2022
Cc unit will not agitate Found cam damaged Replaced using truck stock OP Test Ok ; used 1 W10721967 (PULLEY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near North Ridgeville, OH 44039
David R
Job Details: 09/14/2022
"Replaced UI, reset power. Tested dispenser. Ice and water are coming down. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Ashtabula, OH 44004
Dan H
Job Details: 09/14/2022
"Customer complaint that unit will not turn on, confirmed, control is receiving 120vac, unit needs new control; ordrng 1 W11162438 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Willowick, OH 44095
Joe O
Job Details: 09/14/2022
Cc: not functioningFound terminal block shorted. Installed terminal block kit and power cord. Tested. Op test ok ; used 1 PT600L (4 PRONG DRYER CORD) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Elyria, OH 44035
David R
Job Details: 09/14/2022
"Ice/frost still building up on FZ door. Called techline, let them know what was already replaced. Techline suggested air getting in somewhere. Last thing to replace, suggested the FF door. Ordering FZ door and FF door to replace at same time. Will have to steam ice off cabinet and unblock the airway in back by steaming. ; ordrng 1 LW10599399 (Black FZ door) and 1 LW10599396 (Black FF door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Cleveland, OH 44111
Marie V
Job Details: 09/14/2022
"Cc that the unit is making a noise sometimes like a little song. Verify all noises and found that noise is wen you press 2 buttons to shut off unit. Gave estimate for Ui. Cust will call back.if they want to continue. ; ordrng 1 W10848301 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Brooklyn, OH 44144
Marie V
Job Details: 09/14/2022
"Cc that the unit is not dispensing water , that theres a smell and that the bin broke. Unit does not have fair filter, showed cust few tips also for the water found filter frozen and that food was pushed all the way back causing filter to freeze. Unit will need the endcap. Cust will call if she wants to continue. ; ordrng 1 W10874836 (Endcap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairview Park, OH 44126
Gabriel P
Job Details: 09/14/2022
"Found fresh food section frozen with ice,ordering part need ; ordrng 1 W11087438 (Harrness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 09/14/2022
"Found fresh food section evaporator not defrosting replace Harrness from t/s,opt test ok ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chesterland, OH 44026
Brian M
Job Details: 09/14/2022
Verified leak at hose Looks like hose was rubbing against the wall and sprung a leak Advised on pool noodle to protect the hose ; saved tckt
We serviced a
ROPER WASHER
Model RTW4440XQ0
Near Willoughby, OH 44094
Joe O
Job Details: 09/14/2022
Installed atc. Ran test cycle. Op test o
We serviced a
WHIRLPOOL ICE MAKER
Model WUI95X15HZ00
Near Geneva, OH 44041
Dan H
Job Details: 09/14/2022
"Customer complaint that unit is leaking into ice bin, found water pan leaking into ice bin, unit needs new water tray; ordrng 1 WP2185625 (Water pan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44114
Marie V
Job Details: 09/14/2022
"Cc that the unit is not cooling. Confirmed. Found leaking at filter drier. Replaced from T/S. Had to use 2 of them. Charge up unit with. R600 41g. Full frost pattern. Op test ok; used 1 W10896710 (Lockring), 1 W10896678 (Lockring), and 1 W10843121 (DRIER) from stock"
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Lorain, OH 44053
Marie V
Job Details: 09/14/2022
Replaced transformer and stared unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 09/14/2022
"Will need drain pump customer will not continue for repair office refund labor,opt test ok ; ordrng 1 W11396717 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Elyria, OH 44035
Gabriel P
Job Details: 09/14/2022
"Found no water on icemaker replace new ice maker from t/s and ask for water and fill,opt test ok ; used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lorain, OH 44053
Angel
Job Details: 09/14/2022
Cc that unit is not draining. Confirmed tried draining and the pump is just humming had to use my shop vac to empty out washer than removed the drain pump from underneath and found a underwear stock on the tubs drain exit removed it installed new pump and tested unit. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Chesterland, OH 44026
Brian M
Job Details: 09/14/2022
"Cc no ice found icemaker rotating but not calling for water Put new icemaker in still not getting power from valve Needs water valve ; ordrng 1 WP67005154 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland, OH 44135
Manny
Job Details: 09/14/2022
"Cc unit making a weird clunking noise, ran diagnostics and found codes F9E1 for long drain and F0e7 for load detected during clean cycle, ran test heard something that sounds like a bad drain pump, removed pump but pump is clear put pump back on and asked customer when she hears the noise, she stated usually when basket is spinning at the highest speed, ran high spin test and unit making a grinding noise, tilted unit back and removed pulley cover and noticed some deterioration on the belt, removed pulley and cam, cam is full of oil, unit will need gear case, pulley, agitator, spaner nut, shifter and belt.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11481722 (Shifter) and 1 W11551646 (Spaner nut) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Lakewood, OH 44107
Marie V
Job Details: 09/14/2022
"Cc that the unit is making weird things, like not finish the cycle and have to start a cycle again. Ran diag found error code F0E3 overload , f7e9 locked rotor. Ran auto test, pass. Tilted unit and removed rotor, found oil from gearcase. Showed cust, ordering gearcase and slider. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TF0
Near Ravenna, OH 44266
Brian M
Job Details: 09/14/2022
Cc originally unit was not cooling/ Icemaker not dispensing Found unit cooling properly -5 in freezer and 35 in fridge cooling system is functioning Found auger motor seized and rusted in place Needs icemaker housing rebuilt Customer complaint previous company broke door shelf Needs door shelf ; ordrng 1 242303501 (housing) and 1 242305201 (housing cover) and 1 241816602 (motor-auger) and 1 241829001 (bar-drive) and 3 240555002 (screw-#8-32 x 3/8)s and 2 240555005 (screw)s and 1 241675704 (solenoid assy) and 1 808356401 (harness) and 1 241516102 (rack-can) and 1 241511701 (bin-door)
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 09/14/2022
Installed piston and gear assembly. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Roaming Shores, OH 44084
Dan H
Job Details: 09/13/2022
"Customer complaint that door was frozen shut, unit has been thawed already, door is opening, door is sealing, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Brooklyn, OH 44144
Marie V
Job Details: 09/13/2022
"Cc that the unit is making a squeaky noise when spinning. Also have video. Tilted unit and verify all components, gearcase is good, found belt is slipping. Replaced from T/S. Ran a drain and spin, no noises. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Brooklyn, OH 44144
Marie V
Job Details: 09/13/2022
"Cc that the unit is not cooling very Well and ice maker works sometimes . Confirmed. Took temps freezer at 2* and fresh food at. 54*. Found fresh food evaporator frozen. Ran test on ice maker it shows e2 motor loss position. Ohms on thermistor are in range. Unit will need control and harness. Ice maker is making ice at this point. Cust said lets do control and harness and see if needs ice maker later well pay for it. Office will contact once they have eta on the part ; ordrng 1 W11087438 (Harness) and 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Atwater, OH 44201
Brian M
Job Details: 09/13/2022
Cc of noise and washing performance Found unit to have loose tub Needs tub hub and agitator ; ordrng 1 W11550891 (Agitator) and 1 W10528947 (drive hub kit)
We serviced a
KITCHENAID DISHWASHER
Model KUDM01TJBS0
Near Solon, OH 44139
Corina B
Job Details: 09/13/2022
Replaced the links. Started a cycle. Brought the spring back for return. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Berea, OH 44017
David R
Job Details: 09/13/2022
"Cc unit dripping on cover of icemaker. Found fascia sweating and back of icemaker leaking water. Unit sending 120 volts to heater, step 19. Heater open. Kit for rear adapter. Will need kit and heater facia. Ordering ; ordrng 1 WPW10553630 (Fascia) and 1 W10612143 (Adapter kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSP0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 09/13/2022
Cc: wont startRan test cycle. Unit started right up no issues. Unit filling washing and draining. Checked error codes. Found error codes f6e6(cool water) f6e4(float switch open) f8e1(slow drain). Found unit has good drain pressure. Found float switch is functioning. Advised customer to run hot water at sink prior to starting unit. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 09/13/2022
Cc: not dryingFound no stored error codes. Ran diagnostics test cycle. Water temps only warm at start of cycle. Found heater is functioning. Found customer is not using rinse aid. Advised customer to use extended heat dry with rinse aid and run hot water at sink prior to starting unit. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Euclid, OH 44123
Jason N
Job Details: 09/13/2022
"Cc unit filter stuck in housingConfirmed filter stuck in housing. Found release lever detached from housing. Reattached release lever. Ensured filter housing operation, properly pushing filter out of housing. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 09/13/2022
"Cc that unit was leaking. Started unit up and it started to leak from dispenser unit will need dispenser replaced. Ordering part.; ordrng 1 W10580618 (Dispenser drawer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MAH5500BWW
Near Cleveland, OH 44113
Manny
Job Details: 09/13/2022
"Cc unit making noise during spin, ran spin test and bearings are really loud, unit will need support and spinner assembly but parts are discontinued.; ordrng 1 W10181639 (support (discontinued)) and 1 6-2717080 (Spinner assembly (discontinued))"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Cleveland, OH 44113
Manny
Job Details: 09/13/2022
"Cc unit not making ice, verify and noticed icemaker stuck in harvest, replaced ice maker with Pre id, ran step 57 for harvest test and step 45 for fill test both test passed, advise customer to allow 8 to 12 hours for ice maker to produce enough ice."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS02
Near Euclid, OH 44132
Jason N
Job Details: 09/13/2022
Cc unit needs RH door gasket replaced due to splitReplaced RH door gasket using customer supplied pre Id part. Ensured good seal to cabinet. Op test good.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Cleveland, OH 44104
Angel
Job Details: 09/13/2022
Cc that drawer was sagging and would not close properly. Verified and found drawer slides were not on properly reinstalled properly tested drawer and had the job site supervisor test it himself. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Wickliffe, OH 44092
Jason N
Job Details: 09/13/2022
"Cc unit not coolingCust stated unit worked for 2 weeks then started going warm in both compartments. Installed piercing valve to check low side pressure, reading 15 in/hg vacuum. Checked system with nitrogen and used bubble solution. Found leak at lok-ring fitting on condenser line going into cabinet. Ordering compressor and filter drier and will repair leak on return. Compressor not showing in stock Marcone, office to contact customer with next service date.; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Filter drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Cleveland, OH 44104
Angel
Job Details: 09/13/2022
Cc that unit is leaking gas from the back. Verified and found it was leaking from the fitting on the gas valve so i removed fitting and found they never put thread sealant so I applied thread sealant and reinstalled it and tested unit and checked for leaks and could not see and more leaks. Called safety spoke with Nichole and explain issue. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Kent, OH 44240
Brian M
Job Details: 09/13/2022
Cc ice not dispensing Found ice stuck in chute Removed ice OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW1
Near Painesville, OH 44077
Dan H
Job Details: 09/13/2022
"Customer complaint that unit is not working , confirmed, diagnostic led is not flashing, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10635844 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chardon, OH 44024
Dan H
Job Details: 09/13/2022
"Customer complaint of thumping noise, ran test cycle, noise is water spraying against door, advised this is a normal noise, unit is operating as designed"
We serviced a
GE RANGE
Model PS960SL2SS
Near Moreland Hills, OH 44022
Joe O
Job Details: 09/13/2022
"Cc: not working/no power, burning smellFound relays on control shorted. Needs control, and cooktop harness.Harness out of stock. Office to reschedule ; ordrng 1 WB27X29202 (machine control rela) and 1 WB18X30752 (Cooktop harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kent, OH 44240
Brian M
Job Details: 09/13/2022
Installed upper rack adjusters OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Independence, OH 44131
David R
Job Details: 09/13/2022
"Found power cord black wire not seated correctly underneath unit in power box. Corrected, tested. Also dishwasher and range stove are on same breaker. Could be causing an overheat on break. Need to be on separate breaks. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44128
David R
Job Details: 09/13/2022
"Broken UI customer received, she threw away box. A new one was sent. Replaced new UI, main control, lid latch and drain pump. Ran test mode. All components working. Good. Op Test Ok"
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Chagrin Falls, OH 44023
Corina B
Job Details: 09/13/2022
"CC that the upper oven does not heat. Confirmed. Checked the t3-3 and the red/white at the double break, open. Will need a new thermal fuse. ; ordrng 1 WP8304452 (Thermal fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Middleburg Heights, OH 44130
David R
Job Details: 09/13/2022
"Called back whirlpool. Went over review. They also want tech to replace front UI control. Would recommend replacing UI along with main control, harness and thermistor. Replace all at once. Called and let customer know. ** 2 job count.; ordrng 1 W11518204 (UI) and 1 W11546681 (Harness) and 1 W11566891 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Cleveland, OH 44122
David R
Job Details: 09/13/2022
"Cc unit will not wash, will go through cycle and sanitize light will be flashing, not cleaning. Customer also said another company came in and replaced control board and still didnt work. Water coking into unit but not washing. Test mode 4/3 wash motor error. Control already replaced by another company, getting 120 from control. Will need wash motor. Customer paid SVC only. Does not want repair done at this time. ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/13/2022
"Found control not sending voltage to ignitor,opt test ok ; ordrng 1 W11113908 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MGR6600FW1
Near Brooklyn, OH 44144
Marie V
Job Details: 09/13/2022
"Cc that the right front burner does not works. Confirmed. When try to turn it does not sparks, it if try with another burner the ignitor works , then you can turn the burner on, unit will need harness. ; ordrng 1 W11233074 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/13/2022
"Replace pump,opt test ok ; ordrng 1 W11460945 (Pump)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FEB27s5ABA
Near Mentor, OH 44060
Dan H
Job Details: 09/13/2022
"Customer complaint that oven is not heating, Confirmed, found thermal fuse open, unit needs new thermal fuse ; ordrng 1 318004900 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320MOBW2
Near Lyndhurst, OH 44124
Manny
Job Details: 09/13/2022
"Cc unit not heating. Unit needs igniter, I dont have TS igniter ordering igniter.; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Painesville, OH 44077
Dan H
Job Details: 09/13/2022
"Customer complaint that unit is too cold and and of frost build up, freezer section temperature at 0 degrees, doors are sealing, unit is operating as designed"
We serviced a
JENN-AIR COOKTOP GAS
Model JIC4536XS00
Near Streetsboro, OH 44241
Brian M
Job Details: 09/13/2022
Installed module still same error codes According to tech sheet it advises to replace wire or control or ui Need all 3 just in case ; ordrng 1 W10409868 (harns-wire) and 1 WPW10396615 (display) and 1 W10857233 (module) and 2 WPW10328492 (fuse-thrml)s
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Strongsville, OH 44136
David R
Job Details: 09/13/2022
Cc of bottom over cover after self clean. Damaged and warped from the heat. Ordering bottom over cover. ; ordrng 1 WPW10211368 (Bottom oven cover)
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3430GS00
Near Willoughby Hills, OH 44094
Joe O
Job Details: 09/13/2022
Installed burner heads and cleaned orifice holders. Tested. Still intermittently not lighting. Found igniter pulling up through porcelain. Needs front right igniter ; ordrng 1 W10862323 (igntr-surf)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Painesville, OH 44077
Dan H
Job Details: 09/13/2022
"Customer complaint that no buttons are working, confirmed, installed new user interface, op test good"
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Cleveland, OH 44104
Angel
Job Details: 09/13/2022
Cc that unit was not starting. Confirmed tried to start unit but would not start. Checked door latch but it was good took off front panel and control board looked good but noticed that the start button was not clicking correctly so i took off ui and found that the button was not seated properly on tabs reseated button and tested unit and started working as should. Explained to one of the workers there to make sure they dont press hard on the button just to tap it because next time they can break the tabs. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Hiram, OH 44234
Brian M
Job Details: 09/13/2022
Installed fan kit OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Aurora, OH 44202
Corina B
Job Details: 09/13/2022
Replaced the adjusters. Opt test ok.
We serviced a
KITCHENAID COOKTOP GAS
Model KGCD807XSS01
Near Strongsville, OH 44136
David R
Job Details: 09/13/2022
"When taking off cooktop, glass cracked on left top side. Black cook top W10296933 $485.10. Sending over to office for review for as far as payment goes. ; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Willoughby, OH 44094
Joe O
Job Details: 09/13/2022
Installed terminal block kit. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mayfield Heights, OH 44124
Manny
Job Details: 09/13/2022
"Cc unit not heating or lighting, verified and igniter looks rusted and burned out, set unit to bake and no glow on igniter, check voltage to igniter and no voltage, took back cover off and tested voltage from control and no voltage going to valve and igniter. Unit will need control and igniter ; ordrng 1 W11126814 (cntrl-elec) and 1 12400035 (igniter,oven)"
We serviced a
KENMORE WASHER
Model 11026912690
Near Shaker Heights, OH 44120
Manny
Job Details: 09/13/2022
"Cc unit leaking from the bottom, took unit apart and found drain hose chewed up. Unit needs drain hose assembly ; ordrng 1 WPW10358149 (hose) and 1 WP689467 (screen), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WFW9150WW01
Near Wickliffe, OH 44092
Jason N
Job Details: 09/13/2022
Installed inlet valve. Ran quick wash cycle. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Perry, OH 44081
Dan H
Job Details: 09/13/2022
"Customer complaint that unit is not filling up, started normal wash cycle, lid locked, drain pump started, user interface started flashing f1e1(acu fault) error code, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11513246 (Cntrl)"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Cleveland, OH 44103
Angel
Job Details: 09/13/2022
Replaced bulb tested u it. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Solon, OH 44139
Brian M
Job Details: 09/13/2022
Cc lid not locking Found lid latch not reading replaced OP Test Ok Then uni5 would not spin Found capacitor not sending voltage Replaced using truck stock OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X16DW06
Near Bedford, OH 44146
Corina B
Job Details: 09/13/2022
"Cust showed pop, sent pic. CC that the unit is not getting cold. Confirmed. Found the control not turning on. Unplugged the unit for 30 seconds, plugged back. The control turned on. Fans, and the compressor are running. Will need a new control. Office is to reschedule appointment ; ordrng 1 W11496873 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Grafton, OH 44044
David R
Job Details: 09/13/2022
Water flow to icemaker is good. Will need new icemaker. Already on order. Office to follow up and reschedule with customer. ; O-emld tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willoughby, OH 44094
Joe O
Job Details: 09/13/2022
"Cc: wet clothes at end of cycleFound error code f8e1(long fill). Found cold water supply has extremely low pressure. Need plumberCustomers supply lines dry rotted. Advised customer of potential leak, and advised to replace"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Shaker Heights, OH 44120
Manny
Job Details: 09/13/2022
"Cc unit leaking, from the back by the valve, found fill tube broken and needs replacement. Ordering fill tube. Unit under warranty per date on pop ; ordrng 1 W11162040 (Inlet fill tube)"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Geneva, OH 44041
Dan H
Job Details: 09/13/2022
"Customer complaint that control panel shuts off, ran diagnostics found f8e3(overflow condition), f9e1(long drain), and f5e2(door lock failure) error codes, ran test cycle, door locked, unit filled to normal water level, agitated, drained, spun, door unlocked, , user interface is shutting off during cycle selection, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W10911042 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKBL03
Near Fairport Harbor, OH 44077
Jason N
Job Details: 09/13/2022
Installed optic board and ice maker. Ran manual test cycle. Ice maker indexed and filled mold with water. Op test good.
We serviced a
WHIRLPOOL DRYER
Model GGW9200LWO
Near Avon Lake, OH 44012
Angel
Job Details: 09/13/2022
Cc that unit is not heating properly. Took off bottom cover on dryer and watched the gas valve and ignitor and they were turning on but after the fourth time it was going to click on it would not turn on. Unit will need coils replaced. Replaced coils tested unit opt test ok.; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB00
Near Solon, OH 44139
Brian M
Job Details: 09/13/2022
Cc ice wasnt dispensing and water leaking from freezer again Found cube stuck in chute and found freezer door stuck open causing frost all over Advised on making sure its closed and cleaned up freezer OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Painesville, OH 44077
Joe O
Job Details: 09/13/2022
Installed temp control. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near University Heights, OH 44118
Corina B
Job Details: 09/13/2022
"CC that there is ice forming on the top of the freezer door. Confirmed. Found food pushing against the freezer door to keep it open at the top. Steamed the gasket to get a better contact and used Vaseline around the gasket. Raised the door with a washer, to sit higher was hitting a screw. Advised cust to not over pack the freezer. Opt test ok if ; used 2 487576 () from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Seven Hills, OH 44131
Manny
Job Details: 09/13/2022
"Cc that unit leaking again and door no closing all the way, verified and door looks crooked, ran diagnostics and no codes, ran test cycle and unit leaking from the right side of the door, noticed inner panel is a little warped in the middle of the right side and the hinges are bent preventing door from closing. Unit will need inner door panel, tub seal and hinges. Customer will contact wpl and see if they give her a concession for the parts.; ordrng 1 W10908291 (door-inner) and 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge) and 1 W11177741 (gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near LaGrange, OH 44050
David R
Job Details: 09/13/2022
"Replaced water valve, ran diagnostics test. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Westlake, OH 44145
Gabriel P
Job Details: 09/13/2022
"Customer complaint of a squeaking sound replace cam and pulley,opt test ok ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
GE RANGE
Model JGBP28DEL4CT
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/13/2022
"Replace ignitor,opt test ok ; used 1 4342528 (Ignitor), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Avon, OH 44011
Gabriel P
Job Details: 09/13/2022
"Replace pump,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lorain, OH 44053
Gabriel P
Job Details: 09/13/2022
Found no issue with unit is heating the problem is the venting is either clog or is too long advise customer to contact a vent cleaner.opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland, OH 44109
Marie V
Job Details: 09/13/2022
"Special Project S17304 Replaced heater, tested unit, no leaks. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Marie V
Job Details: 09/13/2022
"Took pop. Cc that the unit finished the cycle but the sensing or wash light still on. Ran diag found error code F8e1 long fill no fill. Ran auto test and found cold water was shut off. When opened started leaking. Unit needs new hose, showed cust, ran auto test . Everything else is working properly."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44128
Marie V
Job Details: 09/13/2022
"Cc that the unit does not finish the cycle. Ran diag found error code F8E1 long fill no fill, drain hose on the floor. Showed cust that water siphon out , when unit tries to fill water rushes out at the same time . U it will not run if water lever is not correct. Put drain hose at the sink and unit started washing good. Deleted error codes and ran calibration. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Seven Hills, OH 44131
Marie V
Job Details: 09/13/2022
"Cc that when unit is spinning makes a loud noise like something is loose inside unit. Cust had few towels and clothes for me to test. Ran auto test, pass ran high speed spin with towels, found noise comes from d4ain hose and water hoses at the back. Adjusted lines also put unit on high speed spin and showed cust, what is normal on this unit and load size. No loose or broken parts inside machine. Also dampers check good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 09/13/2022
"Cc unit displaying error code f24 and door lock, verified and unit needs control, replaced control with part provided by Evan, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Painesville, OH 44077
Joe O
Job Details: 09/13/2022
Cc: not starting Customers stated they could not pull the knob to start. Customer then stated they ran 6 loads in unit. Tested unit multiple times. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Willoughby, OH 44094
Corina B
Job Details: 09/13/2022
CC that the lights are out. Confirmed. Replaced the freezer led. Opt test ok ; used 1 W10695459 (LED MODULE) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Wickliffe, OH 44092
Corina B
Job Details: 09/13/2022
"CC that the unit is leaking. Confirmed. Found a hole in the bellow. Will need a new bellow. ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/13/2022
CC that there is no sound. Confirmed. Will need a new ui. Office to reschedule appointment ; ordrng 1 W11478524 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Cleveland, OH 44113
Manny
Job Details: 09/13/2022
"Cc unit not working, ran diagnostics no codes, asked tenant whats the issue with the unit and they said nothing is wrong with it, stated unit have been working properly since they moved in. Unit is working as designed, opt test ok took parts for return."