We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lorain, OH 44053
Angel
Job Details: 08/02/2022
Replaced ui console tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, OH 44149
Marie V
Job Details: 08/02/2022
"Cc that theres no water coming out. Confirmed. Ice is very small. Also removed filter and put bypass, good water flow. Put back filter, nothing comes out. Unit will need new filter. Old filter is clogged. Explain cust that until filter is replaced or install bypass it will not make ice. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Bedford, OH 44146
Gabriel P
Job Details: 08/02/2022
"Replace pump assembly and drain pump was not working replace as well,opt test ok ; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS2
Near Solon, OH 44139
Gabriel P
Job Details: 08/02/2022
Customer said when unit is in use it doesnt finish cycle right now try putting it on diagnostic mode but console is out not working check voltage going to control and is getting 120 voltage also notice a vent tube piece missing so call whirlpool tech line the said we cannot further diagnose unit until we replace console 7734255129; ordrng 1 WPW10481130 (Console) and 1 WPW10194937 (Bracket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Oberlin, OH 44074
Marie V
Job Details: 08/02/2022
"Special Project S17304. Replaced heater, tested unit, no leaks. Op test ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Amherst, OH 44001
Marie V
Job Details: 08/02/2022
"Cc that the unit is not draining no that it started leaking fron the door. Confirmed. Found plug at the disposal, also tested unit, no leaks. Explain cust unit mostly overfilled and leak out. No leaks at this point , leveled unit. op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Solon, OH 44139
Gabriel P
Job Details: 08/02/2022
"Replace parts order,opt test ok"
We serviced a
JENN-AIR RANGE
Model JDS1750FP0
Near Shaker Heights, OH 44122
Gabriel P
Job Details: 08/02/2022
"Valve is defective giving estimate ; ordrng 1 W11223016 (Right front valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Westlake, OH 44145
Gabriel P
Job Details: 08/02/2022
Found service pointer on error code F0E9 show customer and have then read it, they need to download app and connector wife on unit and download recent software update and make sure to never eraise
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Olmsted, OH 44070
David R
Job Details: 08/02/2022
"Replaced actuator. Ran diagnostics, lid switch error, cleared. Ran diagnostics test. All components working. Ran a calibration as well, good. Ran a normal cycle to test, good. Op Test Ok"
We serviced a
MAYTAG WALL OVEN
Model CWE5800ACB
Near Shaker Heights, OH 44122
Manny
Job Details: 08/02/2022
"Cc unit not heating, verified and unit not heating in top oven, when set to bake relay just click but nothing happens, removed bake element, set unit to bake and not voltage on element terminals, unit will need console and clock control both parts showing discontinued; ordrng 1 74001405 (clock (blk)(discontinued)) and 1 74001214 (Control panel (discontinued))"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Garfield Heights, OH 44128
Manny
Job Details: 08/02/2022
"Cc unit door is scratched up, took new door out of the box and its stainless steel color, door on unit is black, reordering door. Took door sent in case of returning it.; ordrng 1 W11318810 (Outer door)"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Chagrin Falls, OH 44022
Manny
Job Details: 08/02/2022
"Cc unit smell bad and was leaking before, but hasnt in a while, found lots of hair on bellow, explain customer that in order to avoid the unit from smelling like stagnant water she needs to leave the door open after every use so the moisture can dissipate and advise her of cleaning the unit and the below, unit is working as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ10
Near Chagrin Falls, OH 44022
Manny
Job Details: 08/02/2022
"Cc unit making a loud buzzing sound, heard the noise, took unit down and took apart found magnetron buzzing and transformer really hot to touch, unit will need magnetron, capacitor, transformer and diode, customer will contact bloom bros to see if they replaced the unit instead of repairing. Unit under warranty per date on pop; ordrng 1 W11402082 (Magnetron) and 1 W11334531 (Transformer) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cleveland Heights, OH 44121
Manny
Job Details: 08/02/2022
"Cc unit has frost on FZ, she said her kitchen is being remodeled and they move the unit to a new area, verified Unit was unleveled, and FZ door not closing properly, staying open on the left side, leveled unit and door closes properly called techline to document spoke to Rick,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cleveland Heights, OH 44106
Manny
Job Details: 08/02/2022
"Replaced FZ door, opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44106
Manny
Job Details: 08/02/2022
"Replaced valve, ran diagnostics cycle and calibration, opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRW00
Near Beachwood, OH 44122
Brian M
Job Details: 08/02/2022
Cc no cool Found fridge at 40 and freezer at 0 Could not determine issue at this time Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44053
Marie V
Job Details: 08/02/2022
"Cc that the unit is making ice but very slow. Took temps 31* fresh food and 0* at freezer. Ice maker had ice in it, cycled ice maker pass and filled up. Ordering controls and ice maker. ; ordrng 1 W11203289 (Ui) and 1 W11203924 (Control) and 1 WPW10300022 (Ice maker)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1832QF0
Near Concord Township, OH 44077
Dan H
Job Details: 08/01/2022
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at-12 degrees, found evaporator fan motor not running, evaporator fan is receiving 120vac ,unit needs evaporator fan motor, customer does not want repair at this time; ordrng 1 242219204 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWJ
Near Cleveland, OH 44120
Manny
Job Details: 08/01/2022
"Cc gasket coming off, verify and tried resetting the gasket but keeps coming off, gasket channel on door is warped need Ff door, and FZ gasket.; ordrng 1 241798501 (dsp door-refr) and 1 242193203 (gasket-frzr door)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near University Heights, OH 44118
Manny
Job Details: 08/01/2022
"Cc that the unit keeps beeping and stopping halfway through the cycle, tried running diagnostics but unit shuts off, turn unit on and it shuts off, checked power and good voltage, was able to get into diagnostics and no codes stored, unit shuts off, ran diagnostics and started test cycle, unit shuts off, try setting the unit in a cycle and unit keeps beeping nonstop, unit will need main control, console and panel; ordrng 1 W11218415 (console) and 1 W11201293 (cntrl-elec) and 1 W10911023 (panel-cntl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/01/2022
Replaced control and UI. Unit started cooling. Op test okBrought cores for return
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Avon, OH 44011
Marie V
Job Details: 08/01/2022
Replaced ice maker. Rebooted unit no cycled ice maker. Filled with water. Op test ok
We serviced a
GE DISHWASHER
Model GDF520PGJ2BB
Near Ashtabula, OH 44004
Joe O
Job Details: 08/01/2022
Installed ui kit. Tested. Op test ok
We serviced a
ELECTROLUX DRYER
Model EFME617STT0
Near Concord Township, OH 44077
Dan H
Job Details: 08/01/2022
"Customer complaint that unit is not starting, confirmed, motor is just humming, motor is receiving 120vac, unit needs new motor, customer does not want repair at this time; ordrng 1 5304529782 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Painesville, OH 44077
Dan H
Job Details: 08/01/2022
"Customer complaint of ice build up on freezer section floor , found evaporator drain tube clogged, cleared, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWWH7
Near Eastlake, OH 44095
Corina B
Job Details: 08/01/2022
"CC that the freezer is between 9-17*. Ff is good. Confirmed. Fz 15* ff 45*. Found the evaporator half frosted. Used the black light, no dye. Put the gages on 20 vacuum of the low side high side 50 psi. Used nitrogen with soap could not find a leak. Found the Schrader valve leaking on the high side. Replaced the schrader stem. Recovered refrigerant, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Lyndhurst, OH 44124
Corina B
Job Details: 08/01/2022
CC that the oven does not hold temp when its on a higher heat. Replaced the bake element. Turned the calibration off. Heated oven to 450*. Waited 10-15 minutes after the buzzer. Advised cust to wait 10-15 minutes after buzzer to insert the food. Found the gasket is missing on the bottom of the cabinet. Will need a new gasket. ; ordrng 1 WPW10129032 (Gasket)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Grafton, OH 44044
David R
Job Details: 08/01/2022
"Cc unit not sending out cold water, new unit. Found when installed, hoses were not out on correctly, reversed. Corrected, tested, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Royalton, OH 44133
David R
Job Details: 08/01/2022
"Cc unit ice getting stuck in bin, ice is being made. Found ice bin, at back coming apart slightly, could be getting ice caught underneath causing issue. Tested actuator, cubed and crushed Working normally. Ordering new ice bin, customer can install themselves. No return. Advised depending on how much ice, can get pushed into different places causing a jam to seem to happen, can move around ice and unit will work as normal. ; ordrng 1 W11185686 (Ice bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Chardon, OH 44024
Brian M
Job Details: 08/01/2022
Cc no cool Found unit running compressor relay just clicking Ohmed compressor bad compressor Sealed system under warranty ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Chardon, OH 44024
Brian M
Job Details: 08/01/2022
Cc no cool Found control to shut down when doors are closed Replaced and programmed board OP Test Ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL3
Near Huntsburg, OH 44046
Brian M
Job Details: 08/01/2022
"Cc unit not washing Found sump not running but getting power Needs sump assembly ; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Westlake, OH 44145
Gabriel P
Job Details: 08/01/2022
Found error motor faulty ordering but part is out of stock office reach out customer wants part is found ; ordrng 1 W10890624 (Motor) and 1 W11428524 (Capacitor) and 1 W11170317 (Control)
We serviced a
SAMSUNG DRYER
Model DV48H7400GW/A2
Near Painesville, OH 44077
Dan H
Job Details: 08/01/2022
"Customer complaint that unit is not starting, confirmed, found idler pulley broken; ordrng 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, OH 44145
Marie V
Job Details: 08/01/2022
C that the unit did not cleaned up dishes. Confirmed. Needs new motor. Replaced pump. Tested unit. Op test ok
We serviced a
GE REFRIGERATOR
Model GFE26JYMKFFS
Near North Olmsted, OH 44070
Marie V
Job Details: 08/01/2022
Cc that the gasket is broken. Confirmed. Replaced gasket. Op testok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFH00
Near Lyndhurst, OH 44124
Corina B
Job Details: 08/01/2022
Replaced the housing. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/01/2022
"CC that the washer is leaking underneath. Checked the bellow, no rips or tears. Started a normal cycle, no leaks. Started a clean washer cycle, no leaks. Could not duplicate the leaks. Advised cust to use 1-2 tablespoons of he detergent. Opt test ok."
We serviced a
GE RANGE
Model JGB720SEJ5SS
Near Avon, OH 44011
Angel
Job Details: 08/01/2022
Cc that they had there inspection on there house because its going on sale and the inspector smelled gas and they had a plumber come out and did a leak detection with a leak detector around the house and appliances and could not detect any gas leaks but they wanted a appliance technician to take a look at the range. So i checked all line in back and at gas valve and on top of unit and I could not detect any gas leaks sprayed soap suds all over and nothing. Explained to customer they stated they never smelled it either but because of the house being on sale they had to have someone come out. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/01/2022
Part came in damage re ordering ; ordrng 1 W10906445 (Door glass)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Perry, OH 44081
Joe O
Job Details: 08/01/2022
Cc: not making iceFound ice maker error code e5(ice maker mold thermistor bad) found ice mold heater receiving proper power. Found ice thermistors reading in range. Needs control; ordrng 1 W11224256 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 08/01/2022
"Cc that she saw something black and gooey on the left side of the unit, checked unit and dont see anything abnormal, showed customer the hinge and the grease from it and she said that looks the same as what she saw, explained that could be that there was too much grease on the hinge, and with the opening and closing of the door cause it to roll off the hinge and fall on the floor, and cant duplicate issue, but too keep an eye on the unit and if she sees the goo again to give us a call and well take another look."
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Mentor, OH 44060
Dan H
Job Details: 08/01/2022
"Customer complaint that unit is leaking into drawer, ran diagnostics found f9e1(long drain), f8e1(long/no fill), f3e1(pressure switch error ), and f6e2(communication error ui-acu ) error codes, ran test cycle unit shut off mid test cycle, found tear in boot, drain pump filter is clogged, unit needs new control, boot, and drain pump filter cleared, customer does not want repair ; ordrng 1 WPW10237494 (Boot) and 1 W10427967 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 08/01/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/01/2022
"Door is warp not-staying close on corner ordering door but is out of stock office reach customer when part is found for scheduling thanks ; ordrng 1 LW10642551 (Stainless door), used 2 487576 () from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Broadview Heights, OH 44147
David R
Job Details: 08/01/2022
"Replaced heater. Ran diagnostics, good, Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
David R
Job Details: 08/01/2022
"Cc unit is not cooling properly, FF section not cooling down to temp, FZ is good. FZ temp around 1-2*, FF peaking at 48-52*. Still ice being made. Took out bottom deli drawer and FF evap cover is covered with 2-3 inch of ice. Tested and bad thermistor on evap, through diagnostics, all fans working correctly. No service pointers. Will need FF harness with thermistor replaced. *** steam all ice** 2 count ; ordrng 1 W10633627 (Fan) and 1 WPW10389152 (Support) and 1 WPW10277799 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6600FZ5
Near Burton, OH 44021
Brian M
Job Details: 08/01/2022
Cc broil does not work with door open Found in manual it says to close door Ran broil test with door closed OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Mentor, OH 44060
Jason N
Job Details: 08/01/2022
"Cc unit freezer light not working, then frost buildup in freezerCustomer stated originally the freezer light stopped working, then it started working but the inside of the freezer was covered in frost. Unit was clean and working properly when arrived. No frost buildup in freezer section, freezer light is working. Checked freezer door gasket for proper seal, checked good. Door operation test good, pulling in tight. Could not determine source of alleged frost buildup at this time, unit is working properly at this time. Advised customer the possibly freezer door was left cracked open for awhile or product in freezer may have stuck out and interfered with door gasket causing poor seal."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Mentor, OH 44060
Joe O
Job Details: 08/01/2022
Cc: door not closingFound hinges broke. Need hinges; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mentor, OH 44060
Joe O
Job Details: 08/01/2022
"Installed led modules, and ice maker. Cycled ice maker. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB725BW0
Near Ravenna, OH 44266
Brian M
Job Details: 08/01/2022
Replaced latch OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mogadore, OH 44260
Brian M
Job Details: 08/01/2022
Cc unit not washing properly Found low flow to cold valve Found valve clogged pulled filter screen and cleaned Normal flow returned Advised to add filter screens to the faucet side of the hoses to help prevent clogging the the washer valve
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Mentor, OH 44060
Joe O
Job Details: 08/01/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Chardon, OH 44024
Dan H
Job Details: 08/01/2022
"Installed new lid lock, op test no good , lid locked, board shorted when drain pump kicked on, unit needs new control and drain pump; ordrng 1 W11543994 (Cntrl) and 1 W11399437 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Rocky River, OH 44116
Marie V
Job Details: 08/01/2022
"Replaced vent fan, control and pump, tested unit. No leaks. Op test okBrought core for return"
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FW4
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/01/2022
"CC that the oven does not heat properly. Heated oven to 350*. Waited 15 minutes after buzzer. Ok temperature with a cookie sheet, 350*. Advised cust to wait 10-15 minutes after the buzzer. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Brecksville, OH 44141
David R
Job Details: 08/01/2022
"Customer had POP, took pics. Under 1 year, F7E1, F9E1 error codes. Wash motor is just humming. Correct power. Ordering motor assembly. ; ordrng 1 W11416363 (Wash motor)"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/01/2022
Customer complaint that when using the oven it stink up her house with gas try preheating oven it spark and came on but wants it reach 350 and cycle off it spark 4 to 5 times but didnt light also it try again and it light the second time ordering parts need it also pan warped Also call whirlpool they said replace ignitor ; ordrng 1 WPW10324262 (Ignitor) and 1 WPW10211368 (Pan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Brecksville, OH 44141
David R
Job Details: 08/01/2022
"Cc unit not cooling. Customer had unit outside in garage, let customer know per owners manual this is not a garage unit, page 4 of owners manual if needed. Needs to be in doors with properly temp. Getting around 30* in FZ with partial frost pattern. Called techline. No bullet valves on t/s to test pressures, on order. Let techline know the process stub cannot put a valve on, too short. Ex warranty on sealed system parts, suggest replacing drier with dye drier, comp might also need to be replaced if process side too short to work with. Control not going into diagnostics, suggest replacement as well ; ordrng 1 W11371382 (Control) and 1 WPW10507886 (Compressor) and 3 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Cleveland Heights, OH 44118
Manny
Job Details: 08/01/2022
"Cc fr burner only working on high, verify and found damaged infinite switch, switch will spark when set to low, unit needs infinite switch, customer will not proceed with the repair.; ordrng 1 WP3149400 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Eastlake, OH 44095
Joe O
Job Details: 08/01/2022
"Installed harness, and thermistor. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Roaming Shores, OH 44085
Dan H
Job Details: 08/01/2022
"Customer complaint that unit had a red light on and nothing is working, found control lock on, turned off, unit started, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Streetsboro, OH 44241
Brian M
Job Details: 08/01/2022
"Cc unit making noises Found 2 different noises 1 gearcase seal squeaking and 2 agitator or tub not in spec and agitator hitting the side wall of tub Needs gearcase, tub and agitator ; ordrng 1 W11550891 (Agitator) and 1 W10752719 (basket) and 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC3
Near Westlake, OH 44145
Marie V
Job Details: 08/01/2022
"Cc that the unit smells bad. Ran diag found error code F7e8 rotor over tem f2e1 ui stuck button. Ran auto test. Pass. Everything is working properly. Explain cust to run clean washer with affresh , every 30 loads, it will Sanitize unit and keep unit from smelling. Also the detergent amount. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Geneva, OH 44041
Dan H
Job Details: 08/01/2022
"Customer complaint that unit is not draining, water in tub still, ran drain and spin cycle, unit drained, unit spun, ran diagnostics no error codes found, ran test cycle, unit completed test cycle,unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF300EWH01
Near Beachwood, OH 44122
Manny
Job Details: 08/01/2022
"Replaced slides, and leveled unit , opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Willowick, OH 44095
Joe O
Job Details: 08/01/2022
Installed fill tube. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Aurora, OH 44202
Brian M
Job Details: 08/01/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near University Heights, OH 44118
Corina B
Job Details: 08/01/2022
CC that the unit is not starting. Confirmed. Found the motor humming. Checked the connections good. Checked the motor 2-3 4.2 ohms 4-2 4.2 ohms pins 4-6 2.6 ohms. Will need a new motor and capacitor. Office to reschedule appointment ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 08/01/2022
"Replaced heater. Ran diagnostics test. Good, Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Joe O
Job Details: 08/01/2022
"Cc: freezer drawer not seated correctly, frost build up under drawerFound freezer drawer not clipped in on right side allowing drawer to keep popping off. Freezer gasket sealing. Advised customer the drawer could have caused the door to not seal properly allowing warm air in. Re seated drawer. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Aurora, OH 44202
Brian M
Job Details: 08/01/2022
Cc of long dry times. Found customer using eco boost settings Advised on control usage
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Conneaut, OH 44030
Dan H
Job Details: 08/01/2022
"Customer complaint of loud noise, ran high speed spin and heavy agitate, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Solon, OH 44139
Brian M
Job Details: 08/01/2022
"Cc unit not making ice Found wire harness at lower left to be damaged Needs door ; ordrng 1 LW11037733 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 08/01/2022
"Wrong model number and wrong parts sent out. Return main control and UI, order correct UI, control. Dishwasher breaker in house number 31. ; ordrng 1 W11410063 (Control) and 1 W11414079 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near South Euclid, OH 44121
Corina B
Job Details: 08/01/2022
"Replaced the motor, capacitor and shifter. Ran a calibration. Started a drain and spin. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS01
Near Pepper Pike, OH 44124
Manny
Job Details: 08/01/2022
"Replaced valve opt test ok, customer is concerned because he didnt hear the ice maker fill once he turned the water on, explained that this ice maker is timed and he will have to wait until iced make finish cycle to fill, he asked if I could checked it to make sure, checked ice maker and good power coming in, advise customer to allow at least 24hrs for ice maker to properly cycle and make ice, and if he still experiencing issues to give us a call. Opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HR5JW0
Near South Euclid, OH 44121
Corina B
Job Details: 08/01/2022
CC that the water is leaking when dispensing. Confirmed. Found a pin hole in the water line and the John guest fitting was loose on the door. Replaced the John guest fitting on the door and cut the hole out of the waterline and used a John guest fitting. Filled a pitcher of water. Opt test ok. ; used 2 WR02X11330 (Fitting) from stock
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Painesville, OH 44077
Brian M
Job Details: 08/01/2022
Cc of buzz noise Could not duplicate the noise Advised to watch
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Ashtabula, OH 44004
Dan H
Job Details: 08/01/2022
"Customer complaint that unit is leaking, found unit leaking from drain hose, unit needs new drain hose; ordrng 1 5304518458 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICRO/OVENCOMBO
Model WOC75EC0HS20
Near Garfield Heights, OH 44128
Manny
Job Details: 08/01/2022
"Cc unit not working, stated that they pressed start and they hear like if the microwave is about to start but it will shut off and say is on pause, ran diagnostics and found codes f6e0 for MW control missing communication, F4E1, for MW cavity temp sense fault. F4E2 for magnetron temp issues, F4E4 for MW humidity sensor fault. F1E6 for microwave generation error and F1E4 for oven relay 4903 error. Ordering control, MW control and console.; ordrng 1 W11325603 (MW control) and 1 W11261165 (cntrl-elec) and 1 W11616683 (Console)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Parma, OH 44134
David R
Job Details: 08/01/2022
"Cc smelling gas, pointed out crack in gas valve. Took pics. Ordering. ;
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Parma Heights, OH 44130
David R
Job Details: 08/01/2022
"Cc unit doing same thing, clicking when trying to start but not actually firing up. Ignitor replaced 05/21. Tested and not sparking. Tested from control, not getting correct power. Probably shorted control and module. Ordering control, module and ignitor. ; ordrng 1 W11162730 (Spark module) and 1 W11258611 (Control) and 1 WP9758079 (Ignitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Garfield Heights, OH 44125
Manny
Job Details: 08/01/2022
"Cc unit leaking from the bottom, found drain hose on the floor elevated drain hose opt test ok"
We serviced a
MAYTAG DRYER
Model MED6000AW0
Near Madison, OH 44057
Dan H
Job Details: 08/01/2022
"Customer complaint of rattling noise, started normal dry cycle, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brook Park, OH 44142
Gabriel P
Job Details: 08/01/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brook Park, OH 44142
Gabriel P
Job Details: 08/01/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, OH 44145
Marie V
Job Details: 08/01/2022
C that the unit did not cleaned up dishes. Confirmed. Needs new motor. Replaced pump. Tested unit. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 08/01/2022
"Replace heater, opt test ok"
We serviced a
KENMORE RANGE
Model 790.9257381
Near Avon, OH 44011
Marie V
Job Details: 08/01/2022
"Cc that when turns the big element, something is making like a spark noise in the back. Tested burner. Took back pa el off and found switch is shorting. Ordering switch.; ordrng 1 316436001 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Marie V
Job Details: 08/01/2022
"replaced heater. Testing unit found that has a leak, not from heater, Unit is missing nut and the top rack mount is broken. Unit been leaking since day one. Unit will need mount and nut. Cust is calling extended warranty. Extended warranty will fix unit.; O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/01/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Elyria, OH 44035
Gabriel P
Job Details: 08/01/2022
"Found heater open giving estimate ; used 1 279838 (ELEMENT), 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Euclid, OH 44123
Corina B
Job Details: 08/01/2022
CC that the unit had frost on the freezer door and the doors are hard to open. Confirmed. Advised cust to open an close the freezer door in the middle. Service pointer to drill a hole in5e drain tube. Opt test ok.
We serviced a
KENMORE DRYER
Model 110.87721701
Near Madison, OH 44057
Joe O
Job Details: 08/01/2022
Installed element. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near Gates Mills, OH 44040
Jason N
Job Details: 08/01/2022
"Cc unit not cooling, leaking waterFound no airflow in unit, evaporator cover covered in ice. Steamed evaporator clear. Checked thermistor resistance, reading 1.1k ohms, out of range. Replaced thermistor using truck stock part. Ran manual defrost cycle, heater turned on. Advise customer to allow several hours for unit to return to desired temperatures. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054KFC
Near Wickliffe, OH 44092
Jason N
Job Details: 08/01/2022
"Cc unit display goes blank and oven takes too long to heatCust stated that sometimes the oven display will go blank like the power went out and will come back on, has not done this in awhile now but, the oven is not heating properly. Ran bake test to 350 degrees, ignitor drawing 2.7A. Ignitor is weak and need replaced. Customer had purchased ignitor. Advised I can install but no warranty on part. Ok. Installed customer supplied ignitor. Reran bake test, good ignition and preheat. Let cycle for 20 minutes. Could not duplicate any issue with unit display. Op test good at this time."