Service History 285 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KUDS25SHWH1

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/15/2022

"Cc unit child lock cannot be turned offCustomer stated the child control lock will randomly come on, was able to turn it off and resume operation, however now it will not respond. Confirmed child control lock is on and holding the enable/disable button will not turn it off. Unit has a shorted keypad button, will need console replaced. Only console available is black in color, unit is biscuit. Customer is ok with replacing with a black console as long as functionality is restored. ; ordrng 1 W10757838 (Console control)"

We serviced a

WHIRLPOOL FREEZER

Model WRT134TFDW01

Near Brooklyn Heights, OH 44131

Marie V

Job Details: 03/15/2022

"Cc that when you close the fresh food door the freezer pops open about 1/4inch. Thats cause by the air press. Called bj told me to have unit tilted back that will help, also added a a washer to the door. Tested unit. Works better. Op test ok.; used 1 487576 () from stock"

We serviced a

KENMORE DRYER

Model 110.6810231

Near Lakewood, OH 44107

Marie V

Job Details: 03/15/2022

"Cc that the unit is making a noise , and the door does not close properly and that the unit is not heating properly. Confirmed found heating element is open , still heating because is touching ground. Unit needs new heater, pulley and I swapped the catch from the door. Cust paid in full.; ordrng 1 WPW10547292 (Pulley) and 1 WP8544771 (Heating element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model TZI21RW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/15/2022

"Cc unit not cooling properlyCustomer stated refrigerator section is warmer then it should be and spoiling product, freezer seems ok. Checked temps in freezer sections, reading 10 degrees and unit is still cooling. Ff section reading 50 degrees. No airflow to ff section. Found evaporator fan motor not running. Unit needs fan motor. ; ordrng 1 WP10449501 (Evaporator fan motor) and 1 W10116797 (Fan blade)"

We serviced a

MAYTAG WASHER

Model MHW5100DC0

Near Avon, OH 44011

Marie V

Job Details: 03/15/2022

"Cc that the unit stared draining and it showed an error code, . Plugged in unit. Entered float mode. Ran diag F3E1 water level system error. Verify pressure hose, good, no kinks or broken. Ran an auto test, everything looked good. Cust said that the drain is slow in the sink and maybe water came back inside from the end of the drain hose. Explain cust that he can cut the drain because is too long. That will avoid getting water back to the unit. Water valve is working good."

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Avon, OH 44011

Marie V

Job Details: 03/15/2022

"Cc that the unit is not working. Confirmed. Ran diag, got error code F6E3. Ordering ui and control.Office will contact once they have eta on the part. ; ordrng 1 W11316623 (Ui) and 1 W11322901 (Control)"

We serviced a

WHIRLPOOL RANGE

Model RF386PXGQ3

Near Highland Heights, OH 44143

Joe O

Job Details: 03/15/2022

"Cc: indicator light will not shut offFound infinite switch burned out. Needs infinite switch; ordrng 1 WP3148952 (switch-inf), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE RANGE

Model RDG38L

Near Geneva, OH 44041

Dan H

Job Details: 03/15/2022

"Customer complaint that oven is not heating and outlet is not working, confirmed, element is not receiving power from oven control , outlet is burned out, unit needs new oven control and outlet, no parts available, unit cannot be repaired"

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WML55011HS07

Near Elyria, OH 44035

Marie V

Job Details: 03/15/2022

"Replaced interlocks, also used fuse from T/S. Tested unit. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Willoughby Hills, OH 44092

Joe O

Job Details: 03/15/2022

"Cc: not starting cycles, not spinning out clothesFound spin speed shut off on unit. Found no stored error codes. Door is closing completely. Ran multiple normal cycles. Unit continuously starting cycles. Ran quick test cycle. Tested on normal cycle again. Unit continuously starting. Could not duplicate issue. Unit functioning as designed. Op test okCustomer showed pop"

We serviced a

WHIRLPOOL WASHER

Model WTW5840BW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/15/2022

"Cc unit not spinning properly Found washplate and tub hub damaged Needs plate and hub ; ordrng 1 WPW10215115 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV220AEWXAA01

Near Burton, OH 44021

Brian M

Job Details: 03/15/2022

Cc unit shutting off early Found I forgot to plug in moisture sensor Plugged sensor in OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Chardon, OH 44024

Jason N

Job Details: 03/15/2022

"Cc unit not washing dishes, might not be filling with waterRan diagnostics, found codes 6-4 for float switch open and 7-1 for no heat. Wash motor did not turn on during test cycle. Unit will need wash motor/pump. Replaced using misc. truck stock part. Ran diagnostics cycle in entirety to re initialize heater circuit. Op test good. ; used 1 WPW10591570 (Pump/motor) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Cleveland, OH 44119

Corina B

Job Details: 03/14/2022

Replaced the gasket. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near North Olmsted, OH 44070

Angel

Job Details: 03/14/2022

"Cc that unit is not cooling properly. Took temperatures and freezer was at 23* and ff section at 42*. Saw that unit has a circle of frost in right hand back corner removed evaporator cover and found a big ball of ice and no frost around evaporator coils. Unit will need a seal system repair. Ordering compressor, evaporator and filter drier. Unit has 5 year warranty on parts and labor.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier)"

We serviced a

JENN-AIR RANGE

Model JGS1450DP0

Near Eastlake, OH 44095

Corina B

Job Details: 03/14/2022

CC that f9e1 comes up when using the cooktop and the oven. Confirmed. Called t/l checked the broil and bake element 11.5 ohms. to check the wires at the dsi board. Replaced the dsi board. ; ordrng 1 W10860916 (Dsi board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB00

Near Burton, OH 44021

Brian M

Job Details: 03/14/2022

"Cc unit will not dispense Found dispenser bracket broken Needs bracket ; ordrng 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near LaGrange, OH 44050

David R

Job Details: 03/14/2022

"Lid latch and shifter test good. Ran diagnostics no error codes, good. Test cycle all components working. Customer wanted to know why lid not locking and let customer know lid locks when it gets to rinse part of cycle. Tested out on quick wash, 15 mins later after wash part, rinse came on and lid licked. Unit is working as designed. OpTest ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/14/2022

"Found multiple errors and they all match within the pump will need wash pump customer will not fix ; ordrng 1 WPW10482480 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Parma, OH 44129

Angel

Job Details: 03/14/2022

Cc that the filter was leaking. Confirmed unit leaking in filter housing. Replaced filter housing tested. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW7000AW2

Near Mentor, OH 44060

Jason N

Job Details: 03/14/2022

"Could not install part, incorrect part packed. Will need to reorder part. ; ordrng 1 WPW10443885 (Door lock)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW0

Near Willoughby Hills, OH 44094

Joe O

Job Details: 03/14/2022

Installed control and ui. Ran calibration. Ran auto test. Could not test water due to customer moved unit and no water hook up. Op test ok

We serviced a

WHIRLPOOL FREEZER

Model WZC3122DW01

Near Burton, OH 44021

Brian M

Job Details: 03/14/2022

Reported and took picsCalled whirlpool, Non repairable

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/14/2022

"Cc that basket is loose and shakes when spinning Found tub to be wobbly in the basket Could not remove washplate with out damaging it sto completely diagnose But suspect tub hub or gearcase Customer would like refund from previous repairs ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Grafton, OH 44044

Marie V

Job Details: 03/14/2022

"Replaced UI, ran calibration and auto test. Op test okNo core for return"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/14/2022

Freezer led out When pulling led out wire broke, Non repairable

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Eastlake, OH 44095

Corina B

Job Details: 03/14/2022

Replaced the switch. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 03/14/2022

Replaced the adjusters and gasket. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Columbia Station, OH 44028

Marie V

Job Details: 03/14/2022

"Cc that the unit is leaking from the fabric softener dispenser, at the end of the cycle will have a puddle of water on the left corner on the floor. Verify PSI coming in has 80psi. Called whirlpool tech line spoke with Bruce. Pressure is a little too high, should not be higher than. 40 to. 60 PSI. Close the valve a little to try to get the pressure lower. Told cust that I called tech line. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVEXWS05

Near Strongsville, OH 44136

Marie V

Job Details: 03/14/2022

"Cc that the unit stops working and you have to turn the knob off and then on to make unit work. Took temps. 15* in freezer and 45* on fresh food section. Good frost pattern on evaporator. Unit will need new thermostat. Cust paid in full.; ordrng 1 WP2198202 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KEBK101SSS04

Near Cleveland, OH 44130

Marie V

Job Details: 03/14/2022

"Cc that the oven does not keep temp. Started unit 350*, bottom still not hot removed unit and verify ohms on element, is open. Unit will need new heating element. ; ordrng 1 WPW10207398 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Mantua, OH 44255

Brian M

Job Details: 03/14/2022

Cc unit not advancing Found unit functioning properly customer wasnt allowing unit to advance she thought it was sticking in sense and kept restarting the cycle Ran auto test and calibration OP Test Ok

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 03/14/2022

"Cc unit lid locked will not respond Customer stated during a cycle, the lid would not unlock or continue with cycle. They had to pry the lid up to get the clothes. Ran diagnostics, found code 23 for critical lid lock failure. Ran lid lock state test, control reading lid is up the entire time. Unit will need lid lock assembly replaced. ; ordrng 1 WH08X32697 (Lid lock kit)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Cleveland, OH 44113

Manny

Job Details: 03/14/2022

"Cc console falling off and display is blurry, verified and console is really loose checked all screws and all are tight notice the supports brackets are bent and display looks cloudy, unit need console assembly and support brackets ; ordrng 1 W11029431 (panl-cntrl) and 1 W10289170 (brkt-suprt) and 1 W10289169 (brkt-suprt)"

We serviced a

WHIRLPOOL RANGE

Model SF315PEEN0

Near Fairport Harbor, OH 44077

Dan H

Job Details: 03/14/2022

"Installed new igniter, op test good"

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS0

Near Shaker Heights, OH 44122

Manny

Job Details: 03/14/2022

"Cc unit making a loud noise and wont stop, found foot switch with the spring out and no making contact with the switch causing the unit to not stop when going back up, reset spring and readjust lever to make contact with switch, turned on and depressed foot switch unit starts and when gets to the top stops, unit is working correctly opt test ok."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD93EC0AS01

Near Highland Heights, OH 44143

Joe O

Job Details: 03/14/2022

"Cc: not working, no powerFound harness shorted out at terminal block. Needs main harnessAdvised customer could have potentially caused control failure, and or fuses to fail.Customer does not want to repair at this time ; ordrng 1 W10730963 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Westlake, OH 44145

Gabriel P

Job Details: 03/14/2022

"Replace panel,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near University Heights, OH 44122

Manny

Job Details: 03/14/2022

"Cc unit making a clunking noise, ran diagnostics didnt hear anything until unit start switch from agitate to spin, unit will need shifter and cam, Also notice that the basket is leaning back pushed down on tub and suspension needs to be replaced, tub is hitting the drip tray that the unit is on when unit fills. Customer will contact wpl to see if the cover parts if not shell try to get a new unit.; ordrng 1 W11130362 (Suspension rods), rqstng P&A on 1 W10721967 (drive pulley), ordrng 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Shaker Heights, OH 44122

Joe O

Job Details: 03/14/2022

Cc: not drainingFound drain hose plugged. Replaced drain hose. Still plugged. Cleared drain hose. Ran test cycle. Op test ok

We serviced a

JENN-AIR MICROWAVE

Model JMW2427DB00

Near Shaker Heights, OH 44120

Joe O

Job Details: 03/14/2022

Installed magnetron. Tested. Unit heating. Advised customer to monitor. Op test ok

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Euclid, OH 44123

Jason N

Job Details: 03/14/2022

Cc unit valve cracked in rear of unitFound regulator is the part that is cracked at the gas nipple connection. Unit needs gas regulator. ; ordrng 1 W11346659 (Regulator)

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Cleveland, OH 44106

Jason N

Job Details: 03/14/2022

Installed gas valve assembly. Ran bake test on upper and lower ovens to 350 degrees. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Gates Mills, OH 44040

Corina B

Job Details: 03/14/2022

"CC that there is a squealing noise. Confirmed. Found the idler pulley seized and the door latch not latching. ; used 1 4392067 (DRYER REPAIR KIT), and 1 279570 (Latch) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Brecksville, OH 44141

David R

Job Details: 03/14/2022

"Replaced water valve. Ran normal cycle. 15 mins, did not bring up any codes. Good. Customer to use as normal. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Lakewood, OH 44107

Angel

Job Details: 03/14/2022

Cc that unit is squeaking when opening the door. Tested door and started squeaking removed door and found that cam and shaft was not lubed. Lubed cam and shaft tested door and stopped squeaking also aligned door. Opt test ok.

We serviced a

KENMORE RANGE

Model 79073433314

Near Lakewood, OH 44107

Angel

Job Details: 03/14/2022

Cc that the bottom drawer caught on fire. Removed bake burner panel to verify if theres anything out of the ordinary but everything looked good tested unit without panel and burner and ignitor are worker perfectly reinstalled everything and tested the bake again and everything looked good did advise customer that when there using the bake to make sure theres nothing in the drawer because the igniter and flame is right over everything in the drawer and if theres something that can catch on fire there going to have the same issue. But unit is working fine. Customer stated they will clean everything in drawer and keep everything out that bottom drawer.

We serviced a

KENMORE WASHER

Model 11028082700

Near Mentor, OH 44060

Dan H

Job Details: 03/14/2022

"Customer complaint of loud noise while spinning, confirmed, found bearings worn out, unit needs new shaft/bearings, installed new bearings/shaft, op test good ; used 1 W10435302 (BEARING) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB02

Near Mentor, OH 44060

Dan H

Job Details: 03/14/2022

"Customer complaint that unit is not making ice, confirmed, installed new ice maker , op test good"

We serviced a

WHIRLPOOL DRYER

Model wed72hedw1

Near Lakewood, OH 44107

Angel

Job Details: 03/14/2022

"Cc that unit was squeaking and that the seal on door fell off. Ran unit and it started squeaking immediately unit will need pulley replaced. Replaced rollers, belt and pulley also reinstalled seal tested unit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HW02

Near Beachwood, OH 44122

Manny

Job Details: 03/14/2022

"Replaced console and main control, ran bake to 350, oven heat with no issues, opt test ok, took cores for return. Before leaving customer asked me to setup the units Wi-Fi with her iPad. Set up Wi-Fi opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Garfield Heights, OH 44125

Marie V

Job Details: 03/14/2022

Replaced gearcase and slider. Ran auto t3st and calibration. Op test ok

We serviced a

JENN-AIR WALL OVEN

Model JJW2827IL01

Near Solon, OH 44139

Corina B

Job Details: 03/14/2022

Replaced the ui and control. Opt test ng. Still Called t/l Scott. Found the connection on p3 off on the lower oven. Opt test ok. Brought the core back for return .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Mogadore, OH 44260

Brian M

Job Details: 03/14/2022

Cc no ice Followed tech sheet issue seems to be with valve Needs dual valve ; ordrng 1 W11043013 (valve) and 1 W11367364 (Line)

We serviced a

WHIRLPOOL DRYER

Model WGD5900SW0

Near Shaker Heights, OH 44120

Joe O

Job Details: 03/14/2022

Cc: loud during operationFound rollers worn. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ

Near Kent, OH 44240

Brian M

Job Details: 03/14/2022

Complaint icemaker and bin broken Can not determine issue with icemaker unit in store and no water to test unit fully Icemaker rotates and I hear the valve Needs bin They can install it ; ordrng 1 W11162443 (cover)

We serviced a

JENN-AIR REFRIGERATOR

Model JDC2089HEP

Near Cleveland, OH 44114

Jason N

Job Details: 03/14/2022

"Cc unit not cooling in both sectionsConfirmed both sections at room temperature. Found compressor not running. Checked power to start relay, good at 123v. Compressor windings resistance test good. 5.6 to 11.8ohms. Start relay is open. Replaced using truck stock part. Compressor started up, good heat on discharge line. Unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good. ; used 1 8201786 (STARTER) from stock"

We serviced a

MAYTAG WASHER

Model MVWX700XW1

Near Cleveland, OH 44128

Corina B

Job Details: 03/14/2022

"CC that the unit is leaking and making a noise. Confirmed. Found the cam rattling. Started a cycle, no leaks. Cust is using 1 cup of detergent. Advised cust to use 1-2 tablespoons of he detergent. 6-8 bath towels equals a full. Opt test ok ; used 1 W10721967 (PULLEY), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYP02

Near Independence, OH 44131

Marie V

Job Details: 03/14/2022

"Steamed out evaporator, replaced evaporator cover with fan and thermistor. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Cleveland, OH 44105

Jason N

Job Details: 03/14/2022

"Cc unit making grinding noise and not washing clothesRan auto test cycle, confirmed noise under unit. Checked under unit, found splutch wore down. Replaced splutch using truck stock part. Reran auto test, unit still making noise underneath. Found motor pulley splines also stripped out. Unit will need drive motor. Motor covered under 10yr from Maytag. ; ordrng 1 W11026785 (Drive motor), used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Garfield Heights, OH 44105

Jason N

Job Details: 03/14/2022

"Cc unit not powering onChecked power to unit from terminal block. Found black wire and terminal burnt, all connections loose. Replaced wiring using terminal block kit and power cord using truck stock parts. Ran bake test and burners test, all functions passed. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Garrettsville, OH 44231

Brian M

Job Details: 03/14/2022

Installed glass OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland, OH 44128

Corina B

Job Details: 03/14/2022

"CC that the unit is not drying. Tested the water, good. Ran diag no codes. Ran calibration, heater turned on. Cust is not using rinse aid. Advised cust to use rinse aid, run the hot water before starting the dishwasher, high temp, sani rinse and heated dry. Opt test ok."

We serviced a

GE WASHER

Model GFWS1700H0WW

Near Chagrin Falls, OH 44023

Jason N

Job Details: 03/14/2022

Installed inner drain hose. Ran quick wash test then drained. No leaks. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brecksville, OH 44141

David R

Job Details: 03/14/2022

"Cc had questions about water level and soil level. Overall machine questions. Answered all. Went over water levels, height of water, temp questions. Unit is good and working as designed. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Lakewood, OH 44107

Marie V

Job Details: 03/14/2022

"Replaced seal, ran unit. Op test ok. Also unit is leaning forward at the top. Tried to fix it but theres a piece of trim at the bottom of DW and cant adjust . Showed cust and explain that things that can happen if theres no access to it."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Olmsted, OH 44070

Marie V

Job Details: 03/14/2022

"Cc that the u it is not washing the clothes. Ran diag no error codes. Ran auto test, unit not agitating. Found shifter off place and belt starting to squeak. Replaced shifter and belt. From T/S. Ran auto test and calibration. Op test okCust said that that the Unit never agitated. Is the first time she heard it working properly.; used 1 WPW10006355 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chardon, OH 44024

Jason N

Job Details: 03/14/2022

"Installed fill tube heater. Customer had a video of water dispense issues from previous visits. Dispense functions not working, no fans or lights in unit either. Customer has to power cycle unit from breaker to get everything working again. This is a low voltage board issue. Checked pantry UI for corrosion, none found, board looked good. Advised customer to replace power supply board to start. ; ordrng 1 W10830278 (Power supply)"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Westlake, OH 44145

Gabriel P

Job Details: 03/14/2022

Replace lock switches and ran unit 5 times confirm it pass

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/14/2022

"Found control power connector burnt and terminal as well need harness and control customer has to call home warranty to see whats is next step ; ordrng 1 W10911101 (Harness) and 1 W10866116 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Lakewood, OH 44107

Angel

Job Details: 03/14/2022

Cc that unit will dispense water about five times and than it would not dispense water after trying about 10 to 12 times. Tested water and noticed it would keep beeping and said to replace filter customer replaced filter already so i reseted the filter warning light tested unit and unit never stopped working it would dispense water every time. Called BJ to explain issue and stated that if we cant duplicate issue we can not guess on what it could be. Explained to customer and also let her know that she has 30days for service call. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Chardon, OH 44024

Dan H

Job Details: 03/14/2022

"Customer complaint that unit is not starting, confirmed, no buttons on user interface are working, reset controls, unit started and heated, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Jefferson, OH 44047

Dan H

Job Details: 03/14/2022

"Customer says no part was delivered, reordering valve; ordrng 1 WPW10179146 (Valve)"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GP0

Near Pepper Pike, OH 44124

Manny

Job Details: 03/14/2022

"Cc unit door is falling off thinks the right hinge is broken, removed unit from under the counter, both hinges are good and operational, noticed the tub hinges brackets on both sides are missing the stub where hinges mounts, unit will need a tub replacement, customer will contact Jennair, and ask for a concession.; ordrng 1 W10681513 (tub-dishwr), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Kingsville, OH 44048

Dan H

Job Details: 03/14/2022

"Customer complaint that unit stops mid cycle and sometimes doesnt shut off when lid is opened, confirmed, found lid switch broken, unit needs new lid switch; ordrng 1 WP8318084 (Lid switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG22FTSS01

Near Cleveland Heights, OH 44121

Joe O

Job Details: 03/14/2022

"Cc: not dispensing iceFound auger motor receiving proper power. Needs auger motorCustomer does not want to repair at this time ; ordrng 1 W10822635 (motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Beachwood, OH 44122

Manny

Job Details: 03/14/2022

"Cc unit have message saying mis wire, verify and found code F9E0 for unit mis wire, turned off breaker and checked connection good, turned breakers on and verify unit is working correctly, set both cavities to 350 unit reaches temp on both cavities without any issues, cant duplicate issue advise customer to keep an eye on the unit and if he see the error agate call his warranty and well take another look. Unit is working as designed opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Euclid, OH 44123

Joe O

Job Details: 03/14/2022

Cc: not heatingFound lo9se connection on temperature switch. Re connected. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Sheffield, OH 44054

Gabriel P

Job Details: 03/14/2022

"Found heater shorted gave estimate customer will call whirlpool to see if they willing to help them with repair if not she will call us ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Euclid, OH 44123

Joe O

Job Details: 03/14/2022

Installed motor and capacitor. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX500XW1

Near Ashtabula, OH 44004

Dan H

Job Details: 03/14/2022

"Installed new hot water valve, op test good"

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Cleveland, OH 44128

Manny

Job Details: 03/14/2022

"Replaced drain pump, opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 10651133210

Near Wickliffe, OH 44092

Joe O

Job Details: 03/14/2022

"Cc: not dispensing water, not making iceFound water will dispense without filter, but will not with filter in. Advised customer a bad filter can cause this issue. Advised customer to try a new filter if that does not work will need a filter housing. Built estimate for filter housingCustomer does not want to repair at this time ; ordrng 1 WPW10394055 (housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFD28GELCDS

Near Ashtabula, OH 44004

Dan H

Job Details: 03/14/2022

"Installed new water filter head, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6LR5EM5

Near Elyria, OH 44035

Gabriel P

Job Details: 03/14/2022

Temp is correctly is cooling and working as design but the dispenser water not working but customer does not want to fix that

We serviced a

WHIRLPOOL WASHER

Model WTW6700TW1

Near North Royalton, OH 44133

David R

Job Details: 03/14/2022

"Cc unit is giving UL code and lid lock intermittently acting like it wont lock correctly. Went into diagnostics, found F80, F82, latch error, no debris or anything clogging from locking. Could be failure in latch itself. Gave estimate to customer, paying SVC only, do not order parts. ; ordrng 1 WPW10619844 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYM3

Near North Royalton, OH 44133

David R

Job Details: 03/14/2022

"Cc unit leaking from center underneath and noise. Leaking from wash motor, noise from drain pump. Ordering wash motor and drain pump. ; ordrng 1 WPW10482482 (Wash motor) and 1 WPW10348269 (Drain pump)"

We serviced a

JENN-AIR RANGE

Model JMW3430WS01

Near Rocky River, OH 44116

Angel

Job Details: 03/14/2022

Cc that units no preheat option is not working properly. Ran diagnostics to see if it had any error codes and no error codes were stored. Tested temp probe and was good. So i ran a bake to 350* to see if it was preheating properly and keeping temperature and unit preheated to 350* waited about 10mins to verify temperature and the temperatures were at 348*to 362* temperatures were perfect also tested the convection bake and the No preheat mode and was working fine temperatures were perfect. Explained to customer that they can calibrate the oven to how they like the temperatures for better cooking results if there not satisfied with the cooking but i can not find any issues with oven or temperatures at the moment. Unit is working as should. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Strongsville, OH 44149

David R

Job Details: 03/14/2022

"Cc unit FF temp low. Reading around 32. Replaced thermistor in FF up top by lights. Changed settings to automatic 8 hr cycle. Give 24 hrs for unit to adjust. Good, op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Cleveland, OH 44111

Angel

Job Details: 03/14/2022

Cc that units dispenser wash door was not closing. Tested door and it would not close replaced with new one. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Columbia Station, OH 44028

David R

Job Details: 03/14/2022

"Cc gurgling sound intermittently and leveling door. Adjusted right door, let customer know that the top of the doors will be leveled but the door handles will not line up completely. He is ok with that. Moved unit, looked at compressor, no lines hitting. Dont feel any vibration at this moment. Customer wanted leveling legs down as well. Unit is good. Op test ok."

We serviced a

MAYTAG STACK W/D

Model LSE7806ACE

Near Cleveland, OH 44103

Corina B

Job Details: 03/14/2022

"Cust is tax exempt. CC that there was water when using the washer. Started a cycle on large load, no leaks. Drained the water and started a rinse no leaks. The bleach dispenser is not being used. Working as designed. Opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Orwell, OH 44076

Brian M

Job Details: 03/14/2022

Cc still unit not defrosting properly Called whirlpool, Going for tech review

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFN502ESS02

Near Westlake, OH 44145

Angel

Job Details: 03/14/2022

Replaced right hand side spring tested door operation. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near North Ridgeville, OH 44039

David R

Job Details: 03/11/2022

"Replaced lid. Tested, locking, good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 03/11/2022

"Installed new heater , op test good"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Parma, OH 44129

Marie V

Job Details: 03/11/2022

"Cc that the unit is making a noise. Confirmed, noise comes from gearcase. Gave estimate. Cust will call back if they want to continue ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM04

Near Cleveland, OH 44115

Manny

Job Details: 03/11/2022

"Removed Precooler tube from unit, installed new Precooler and dye filter, set unit in a 29in vacuum holding for 15 mins, charged unit with 5.3OZ of R134a, pressure holding at 1psi for 15 mins, good frost pattern on evap, unit is cooling properly opt test ok; saved tckt"

We serviced a

KITCHENAID COOKTOP ELE

Model KCED600GSS01

Near Amherst, OH 44001

Angel

Job Details: 03/11/2022

Cc that unit did not have the foam strip around the bottom of cooktop. Installed strip underneath one side and customer decided not to install it because it lifts the top leaving a gap and they want it flush against counter top. Left as is and left the strips for them because they said if they decide later to put it on they will. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ02

Near Chesterland, OH 44026

Jason N

Job Details: 03/11/2022

"Cc unit door alarm not going out when doors are closed.Found LH door liner dimpled where door contacts door switch, will intermittently make contact. Added shim to door and sealed with white silicone. Door alarm goes out on door close every time now. Op test good."

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