We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHWH1
Near Shaker Heights, OH 44122
Jason N
Job Details:
03/15/2022
"Cc unit child lock cannot be turned offCustomer stated the child control lock will randomly come on, was able to turn it off and resume operation, however now it will not respond. Confirmed child control lock is on and holding the enable/disable button will not turn it off. Unit has a shorted keypad button, will need console replaced. Only console available is black in color, unit is biscuit. Customer is ok with replacing with a black console as long as functionality is restored. ; ordrng 1 W10757838 (Console control)"
We serviced a
WHIRLPOOL FREEZER
Model WRT134TFDW01
Near Brooklyn Heights, OH 44131
Marie V
Job Details:
03/15/2022
"Cc that when you close the fresh food door the freezer pops open about 1/4inch. Thats cause by the air press. Called bj told me to have unit tilted back that will help, also added a a washer to the door. Tested unit. Works better. Op test ok.; used 1 487576 () from stock"
We serviced a
KENMORE DRYER
Model 110.6810231
Near Lakewood, OH 44107
Marie V
Job Details:
03/15/2022
"Cc that the unit is making a noise , and the door does not close properly and that the unit is not heating properly. Confirmed found heating element is open , still heating because is touching ground. Unit needs new heater, pulley and I swapped the catch from the door. Cust paid in full.; ordrng 1 WPW10547292 (Pulley) and 1 WP8544771 (Heating element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model TZI21RW
Near Cleveland Heights, OH 44118
Jason N
Job Details:
03/15/2022
"Cc unit not cooling properlyCustomer stated refrigerator section is warmer then it should be and spoiling product, freezer seems ok. Checked temps in freezer sections, reading 10 degrees and unit is still cooling. Ff section reading 50 degrees. No airflow to ff section. Found evaporator fan motor not running. Unit needs fan motor. ; ordrng 1 WP10449501 (Evaporator fan motor) and 1 W10116797 (Fan blade)"
We serviced a
MAYTAG WASHER
Model MHW5100DC0
Near Avon, OH 44011
Marie V
Job Details:
03/15/2022
"Cc that the unit stared draining and it showed an error code, . Plugged in unit. Entered float mode. Ran diag F3E1 water level system error. Verify pressure hose, good, no kinks or broken. Ran an auto test, everything looked good. Cust said that the drain is slow in the sink and maybe water came back inside from the end of the drain hose. Explain cust that he can cut the drain because is too long. That will avoid getting water back to the unit. Water valve is working good."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Avon, OH 44011
Marie V
Job Details:
03/15/2022
"Cc that the unit is not working. Confirmed. Ran diag, got error code F6E3. Ordering ui and control.Office will contact once they have eta on the part. ; ordrng 1 W11316623 (Ui) and 1 W11322901 (Control)"
We serviced a
WHIRLPOOL RANGE
Model RF386PXGQ3
Near Highland Heights, OH 44143
Joe O
Job Details:
03/15/2022
"Cc: indicator light will not shut offFound infinite switch burned out. Needs infinite switch; ordrng 1 WP3148952 (switch-inf), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE RANGE
Model RDG38L
Near Geneva, OH 44041
Dan H
Job Details:
03/15/2022
"Customer complaint that oven is not heating and outlet is not working, confirmed, element is not receiving power from oven control , outlet is burned out, unit needs new oven control and outlet, no parts available, unit cannot be repaired"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS07
Near Elyria, OH 44035
Marie V
Job Details:
03/15/2022
"Replaced interlocks, also used fuse from T/S. Tested unit. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Willoughby Hills, OH 44092
Joe O
Job Details:
03/15/2022
"Cc: not starting cycles, not spinning out clothesFound spin speed shut off on unit. Found no stored error codes. Door is closing completely. Ran multiple normal cycles. Unit continuously starting cycles. Ran quick test cycle. Tested on normal cycle again. Unit continuously starting. Could not duplicate issue. Unit functioning as designed. Op test okCustomer showed pop"
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
03/15/2022
"Cc unit not spinning properly Found washplate and tub hub damaged Needs plate and hub ; ordrng 1 WPW10215115 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV220AEWXAA01
Near Burton, OH 44021
Brian M
Job Details:
03/15/2022
Cc unit shutting off early Found I forgot to plug in moisture sensor Plugged sensor in OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Chardon, OH 44024
Jason N
Job Details:
03/15/2022
"Cc unit not washing dishes, might not be filling with waterRan diagnostics, found codes 6-4 for float switch open and 7-1 for no heat. Wash motor did not turn on during test cycle. Unit will need wash motor/pump. Replaced using misc. truck stock part. Ran diagnostics cycle in entirety to re initialize heater circuit. Op test good. ; used 1 WPW10591570 (Pump/motor) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, OH 44119
Corina B
Job Details:
03/14/2022
Replaced the gasket. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near North Olmsted, OH 44070
Angel
Job Details:
03/14/2022
"Cc that unit is not cooling properly. Took temperatures and freezer was at 23* and ff section at 42*. Saw that unit has a circle of frost in right hand back corner removed evaporator cover and found a big ball of ice and no frost around evaporator coils. Unit will need a seal system repair. Ordering compressor, evaporator and filter drier. Unit has 5 year warranty on parts and labor.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier)"
We serviced a
JENN-AIR RANGE
Model JGS1450DP0
Near Eastlake, OH 44095
Corina B
Job Details:
03/14/2022
CC that f9e1 comes up when using the cooktop and the oven. Confirmed. Called t/l checked the broil and bake element 11.5 ohms. to check the wires at the dsi board. Replaced the dsi board. ; ordrng 1 W10860916 (Dsi board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2VHEXVB00
Near Burton, OH 44021
Brian M
Job Details:
03/14/2022
"Cc unit will not dispense Found dispenser bracket broken Needs bracket ; ordrng 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near LaGrange, OH 44050
David R
Job Details:
03/14/2022
"Lid latch and shifter test good. Ran diagnostics no error codes, good. Test cycle all components working. Customer wanted to know why lid not locking and let customer know lid locks when it gets to rinse part of cycle. Tested out on quick wash, 15 mins later after wash part, rinse came on and lid licked. Unit is working as designed. OpTest ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
03/14/2022
"Found multiple errors and they all match within the pump will need wash pump customer will not fix ; ordrng 1 WPW10482480 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Parma, OH 44129
Angel
Job Details:
03/14/2022
Cc that the filter was leaking. Confirmed unit leaking in filter housing. Replaced filter housing tested. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW7000AW2
Near Mentor, OH 44060
Jason N
Job Details:
03/14/2022
"Could not install part, incorrect part packed. Will need to reorder part. ; ordrng 1 WPW10443885 (Door lock)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Willoughby Hills, OH 44094
Joe O
Job Details:
03/14/2022
Installed control and ui. Ran calibration. Ran auto test. Could not test water due to customer moved unit and no water hook up. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZC3122DW01
Near Burton, OH 44021
Brian M
Job Details:
03/14/2022
Reported and took picsCalled whirlpool, Non repairable
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chagrin Falls, OH 44023
Brian M
Job Details:
03/14/2022
"Cc that basket is loose and shakes when spinning Found tub to be wobbly in the basket Could not remove washplate with out damaging it sto completely diagnose But suspect tub hub or gearcase Customer would like refund from previous repairs ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Grafton, OH 44044
Marie V
Job Details:
03/14/2022
"Replaced UI, ran calibration and auto test. Op test okNo core for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Chagrin Falls, OH 44023
Brian M
Job Details:
03/14/2022
Freezer led out When pulling led out wire broke, Non repairable
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Eastlake, OH 44095
Corina B
Job Details:
03/14/2022
Replaced the switch. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details:
03/14/2022
Replaced the adjusters and gasket. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Columbia Station, OH 44028
Marie V
Job Details:
03/14/2022
"Cc that the unit is leaking from the fabric softener dispenser, at the end of the cycle will have a puddle of water on the left corner on the floor. Verify PSI coming in has 80psi. Called whirlpool tech line spoke with Bruce. Pressure is a little too high, should not be higher than. 40 to. 60 PSI. Close the valve a little to try to get the pressure lower. Told cust that I called tech line. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS05
Near Strongsville, OH 44136
Marie V
Job Details:
03/14/2022
"Cc that the unit stops working and you have to turn the knob off and then on to make unit work. Took temps. 15* in freezer and 45* on fresh food section. Good frost pattern on evaporator. Unit will need new thermostat. Cust paid in full.; ordrng 1 WP2198202 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBK101SSS04
Near Cleveland, OH 44130
Marie V
Job Details:
03/14/2022
"Cc that the oven does not keep temp. Started unit 350*, bottom still not hot removed unit and verify ohms on element, is open. Unit will need new heating element. ; ordrng 1 WPW10207398 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Mantua, OH 44255
Brian M
Job Details:
03/14/2022
Cc unit not advancing Found unit functioning properly customer wasnt allowing unit to advance she thought it was sticking in sense and kept restarting the cycle Ran auto test and calibration OP Test Ok
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
03/14/2022
"Cc unit lid locked will not respond Customer stated during a cycle, the lid would not unlock or continue with cycle. They had to pry the lid up to get the clothes. Ran diagnostics, found code 23 for critical lid lock failure. Ran lid lock state test, control reading lid is up the entire time. Unit will need lid lock assembly replaced. ; ordrng 1 WH08X32697 (Lid lock kit)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Cleveland, OH 44113
Manny
Job Details:
03/14/2022
"Cc console falling off and display is blurry, verified and console is really loose checked all screws and all are tight notice the supports brackets are bent and display looks cloudy, unit need console assembly and support brackets ; ordrng 1 W11029431 (panl-cntrl) and 1 W10289170 (brkt-suprt) and 1 W10289169 (brkt-suprt)"
We serviced a
WHIRLPOOL RANGE
Model SF315PEEN0
Near Fairport Harbor, OH 44077
Dan H
Job Details:
03/14/2022
"Installed new igniter, op test good"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Shaker Heights, OH 44122
Manny
Job Details:
03/14/2022
"Cc unit making a loud noise and wont stop, found foot switch with the spring out and no making contact with the switch causing the unit to not stop when going back up, reset spring and readjust lever to make contact with switch, turned on and depressed foot switch unit starts and when gets to the top stops, unit is working correctly opt test ok."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS01
Near Highland Heights, OH 44143
Joe O
Job Details:
03/14/2022
"Cc: not working, no powerFound harness shorted out at terminal block. Needs main harnessAdvised customer could have potentially caused control failure, and or fuses to fail.Customer does not want to repair at this time ; ordrng 1 W10730963 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Westlake, OH 44145
Gabriel P
Job Details:
03/14/2022
"Replace panel,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near University Heights, OH 44122
Manny
Job Details:
03/14/2022
"Cc unit making a clunking noise, ran diagnostics didnt hear anything until unit start switch from agitate to spin, unit will need shifter and cam, Also notice that the basket is leaning back pushed down on tub and suspension needs to be replaced, tub is hitting the drip tray that the unit is on when unit fills. Customer will contact wpl to see if the cover parts if not shell try to get a new unit.; ordrng 1 W11130362 (Suspension rods), rqstng P&A on 1 W10721967 (drive pulley), ordrng 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shaker Heights, OH 44122
Joe O
Job Details:
03/14/2022
Cc: not drainingFound drain hose plugged. Replaced drain hose. Still plugged. Cleared drain hose. Ran test cycle. Op test ok
We serviced a
JENN-AIR MICROWAVE
Model JMW2427DB00
Near Shaker Heights, OH 44120
Joe O
Job Details:
03/14/2022
Installed magnetron. Tested. Unit heating. Advised customer to monitor. Op test ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44123
Jason N
Job Details:
03/14/2022
Cc unit valve cracked in rear of unitFound regulator is the part that is cracked at the gas nipple connection. Unit needs gas regulator. ; ordrng 1 W11346659 (Regulator)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Cleveland, OH 44106
Jason N
Job Details:
03/14/2022
Installed gas valve assembly. Ran bake test on upper and lower ovens to 350 degrees. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Gates Mills, OH 44040
Corina B
Job Details:
03/14/2022
"CC that there is a squealing noise. Confirmed. Found the idler pulley seized and the door latch not latching. ; used 1 4392067 (DRYER REPAIR KIT), and 1 279570 (Latch) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brecksville, OH 44141
David R
Job Details:
03/14/2022
"Replaced water valve. Ran normal cycle. 15 mins, did not bring up any codes. Good. Customer to use as normal. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lakewood, OH 44107
Angel
Job Details:
03/14/2022
Cc that unit is squeaking when opening the door. Tested door and started squeaking removed door and found that cam and shaft was not lubed. Lubed cam and shaft tested door and stopped squeaking also aligned door. Opt test ok.
We serviced a
KENMORE RANGE
Model 79073433314
Near Lakewood, OH 44107
Angel
Job Details:
03/14/2022
Cc that the bottom drawer caught on fire. Removed bake burner panel to verify if theres anything out of the ordinary but everything looked good tested unit without panel and burner and ignitor are worker perfectly reinstalled everything and tested the bake again and everything looked good did advise customer that when there using the bake to make sure theres nothing in the drawer because the igniter and flame is right over everything in the drawer and if theres something that can catch on fire there going to have the same issue. But unit is working fine. Customer stated they will clean everything in drawer and keep everything out that bottom drawer.
We serviced a
KENMORE WASHER
Model 11028082700
Near Mentor, OH 44060
Dan H
Job Details:
03/14/2022
"Customer complaint of loud noise while spinning, confirmed, found bearings worn out, unit needs new shaft/bearings, installed new bearings/shaft, op test good ; used 1 W10435302 (BEARING) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB02
Near Mentor, OH 44060
Dan H
Job Details:
03/14/2022
"Customer complaint that unit is not making ice, confirmed, installed new ice maker , op test good"
We serviced a
WHIRLPOOL DRYER
Model wed72hedw1
Near Lakewood, OH 44107
Angel
Job Details:
03/14/2022
"Cc that unit was squeaking and that the seal on door fell off. Ran unit and it started squeaking immediately unit will need pulley replaced. Replaced rollers, belt and pulley also reinstalled seal tested unit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HW02
Near Beachwood, OH 44122
Manny
Job Details:
03/14/2022
"Replaced console and main control, ran bake to 350, oven heat with no issues, opt test ok, took cores for return. Before leaving customer asked me to setup the units Wi-Fi with her iPad. Set up Wi-Fi opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Garfield Heights, OH 44125
Marie V
Job Details:
03/14/2022
Replaced gearcase and slider. Ran auto t3st and calibration. Op test ok
We serviced a
JENN-AIR WALL OVEN
Model JJW2827IL01
Near Solon, OH 44139
Corina B
Job Details:
03/14/2022
Replaced the ui and control. Opt test ng. Still Called t/l Scott. Found the connection on p3 off on the lower oven. Opt test ok. Brought the core back for return .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Mogadore, OH 44260
Brian M
Job Details:
03/14/2022
Cc no ice Followed tech sheet issue seems to be with valve Needs dual valve ; ordrng 1 W11043013 (valve) and 1 W11367364 (Line)
We serviced a
WHIRLPOOL DRYER
Model WGD5900SW0
Near Shaker Heights, OH 44120
Joe O
Job Details:
03/14/2022
Cc: loud during operationFound rollers worn. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Kent, OH 44240
Brian M
Job Details:
03/14/2022
Complaint icemaker and bin broken Can not determine issue with icemaker unit in store and no water to test unit fully Icemaker rotates and I hear the valve Needs bin They can install it ; ordrng 1 W11162443 (cover)
We serviced a
JENN-AIR REFRIGERATOR
Model JDC2089HEP
Near Cleveland, OH 44114
Jason N
Job Details:
03/14/2022
"Cc unit not cooling in both sectionsConfirmed both sections at room temperature. Found compressor not running. Checked power to start relay, good at 123v. Compressor windings resistance test good. 5.6 to 11.8ohms. Start relay is open. Replaced using truck stock part. Compressor started up, good heat on discharge line. Unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good. ; used 1 8201786 (STARTER) from stock"
We serviced a
MAYTAG WASHER
Model MVWX700XW1
Near Cleveland, OH 44128
Corina B
Job Details:
03/14/2022
"CC that the unit is leaking and making a noise. Confirmed. Found the cam rattling. Started a cycle, no leaks. Cust is using 1 cup of detergent. Advised cust to use 1-2 tablespoons of he detergent. 6-8 bath towels equals a full. Opt test ok ; used 1 W10721967 (PULLEY), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Independence, OH 44131
Marie V
Job Details:
03/14/2022
"Steamed out evaporator, replaced evaporator cover with fan and thermistor. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44105
Jason N
Job Details:
03/14/2022
"Cc unit making grinding noise and not washing clothesRan auto test cycle, confirmed noise under unit. Checked under unit, found splutch wore down. Replaced splutch using truck stock part. Reran auto test, unit still making noise underneath. Found motor pulley splines also stripped out. Unit will need drive motor. Motor covered under 10yr from Maytag. ; ordrng 1 W11026785 (Drive motor), used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Garfield Heights, OH 44105
Jason N
Job Details:
03/14/2022
"Cc unit not powering onChecked power to unit from terminal block. Found black wire and terminal burnt, all connections loose. Replaced wiring using terminal block kit and power cord using truck stock parts. Ran bake test and burners test, all functions passed. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Garrettsville, OH 44231
Brian M
Job Details:
03/14/2022
Installed glass OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44128
Corina B
Job Details:
03/14/2022
"CC that the unit is not drying. Tested the water, good. Ran diag no codes. Ran calibration, heater turned on. Cust is not using rinse aid. Advised cust to use rinse aid, run the hot water before starting the dishwasher, high temp, sani rinse and heated dry. Opt test ok."
We serviced a
GE WASHER
Model GFWS1700H0WW
Near Chagrin Falls, OH 44023
Jason N
Job Details:
03/14/2022
Installed inner drain hose. Ran quick wash test then drained. No leaks. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brecksville, OH 44141
David R
Job Details:
03/14/2022
"Cc had questions about water level and soil level. Overall machine questions. Answered all. Went over water levels, height of water, temp questions. Unit is good and working as designed. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Lakewood, OH 44107
Marie V
Job Details:
03/14/2022
"Replaced seal, ran unit. Op test ok. Also unit is leaning forward at the top. Tried to fix it but theres a piece of trim at the bottom of DW and cant adjust . Showed cust and explain that things that can happen if theres no access to it."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Olmsted, OH 44070
Marie V
Job Details:
03/14/2022
"Cc that the u it is not washing the clothes. Ran diag no error codes. Ran auto test, unit not agitating. Found shifter off place and belt starting to squeak. Replaced shifter and belt. From T/S. Ran auto test and calibration. Op test okCust said that that the Unit never agitated. Is the first time she heard it working properly.; used 1 WPW10006355 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details:
03/14/2022
"Installed fill tube heater. Customer had a video of water dispense issues from previous visits. Dispense functions not working, no fans or lights in unit either. Customer has to power cycle unit from breaker to get everything working again. This is a low voltage board issue. Checked pantry UI for corrosion, none found, board looked good. Advised customer to replace power supply board to start. ; ordrng 1 W10830278 (Power supply)"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Westlake, OH 44145
Gabriel P
Job Details:
03/14/2022
Replace lock switches and ran unit 5 times confirm it pass
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Avon Lake, OH 44012
Gabriel P
Job Details:
03/14/2022
"Found control power connector burnt and terminal as well need harness and control customer has to call home warranty to see whats is next step ; ordrng 1 W10911101 (Harness) and 1 W10866116 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, OH 44107
Angel
Job Details:
03/14/2022
Cc that unit will dispense water about five times and than it would not dispense water after trying about 10 to 12 times. Tested water and noticed it would keep beeping and said to replace filter customer replaced filter already so i reseted the filter warning light tested unit and unit never stopped working it would dispense water every time. Called BJ to explain issue and stated that if we cant duplicate issue we can not guess on what it could be. Explained to customer and also let her know that she has 30days for service call. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Chardon, OH 44024
Dan H
Job Details:
03/14/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface are working, reset controls, unit started and heated, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Jefferson, OH 44047
Dan H
Job Details:
03/14/2022
"Customer says no part was delivered, reordering valve; ordrng 1 WPW10179146 (Valve)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Pepper Pike, OH 44124
Manny
Job Details:
03/14/2022
"Cc unit door is falling off thinks the right hinge is broken, removed unit from under the counter, both hinges are good and operational, noticed the tub hinges brackets on both sides are missing the stub where hinges mounts, unit will need a tub replacement, customer will contact Jennair, and ask for a concession.; ordrng 1 W10681513 (tub-dishwr), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Kingsville, OH 44048
Dan H
Job Details:
03/14/2022
"Customer complaint that unit stops mid cycle and sometimes doesnt shut off when lid is opened, confirmed, found lid switch broken, unit needs new lid switch; ordrng 1 WP8318084 (Lid switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG22FTSS01
Near Cleveland Heights, OH 44121
Joe O
Job Details:
03/14/2022
"Cc: not dispensing iceFound auger motor receiving proper power. Needs auger motorCustomer does not want to repair at this time ; ordrng 1 W10822635 (motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Beachwood, OH 44122
Manny
Job Details:
03/14/2022
"Cc unit have message saying mis wire, verify and found code F9E0 for unit mis wire, turned off breaker and checked connection good, turned breakers on and verify unit is working correctly, set both cavities to 350 unit reaches temp on both cavities without any issues, cant duplicate issue advise customer to keep an eye on the unit and if he see the error agate call his warranty and well take another look. Unit is working as designed opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Joe O
Job Details:
03/14/2022
Cc: not heatingFound lo9se connection on temperature switch. Re connected. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Sheffield, OH 44054
Gabriel P
Job Details:
03/14/2022
"Found heater shorted gave estimate customer will call whirlpool to see if they willing to help them with repair if not she will call us ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Euclid, OH 44123
Joe O
Job Details:
03/14/2022
Installed motor and capacitor. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX500XW1
Near Ashtabula, OH 44004
Dan H
Job Details:
03/14/2022
"Installed new hot water valve, op test good"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Cleveland, OH 44128
Manny
Job Details:
03/14/2022
"Replaced drain pump, opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 10651133210
Near Wickliffe, OH 44092
Joe O
Job Details:
03/14/2022
"Cc: not dispensing water, not making iceFound water will dispense without filter, but will not with filter in. Advised customer a bad filter can cause this issue. Advised customer to try a new filter if that does not work will need a filter housing. Built estimate for filter housingCustomer does not want to repair at this time ; ordrng 1 WPW10394055 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFD28GELCDS
Near Ashtabula, OH 44004
Dan H
Job Details:
03/14/2022
"Installed new water filter head, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EM5
Near Elyria, OH 44035
Gabriel P
Job Details:
03/14/2022
Temp is correctly is cooling and working as design but the dispenser water not working but customer does not want to fix that
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW1
Near North Royalton, OH 44133
David R
Job Details:
03/14/2022
"Cc unit is giving UL code and lid lock intermittently acting like it wont lock correctly. Went into diagnostics, found F80, F82, latch error, no debris or anything clogging from locking. Could be failure in latch itself. Gave estimate to customer, paying SVC only, do not order parts. ; ordrng 1 WPW10619844 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM3
Near North Royalton, OH 44133
David R
Job Details:
03/14/2022
"Cc unit leaking from center underneath and noise. Leaking from wash motor, noise from drain pump. Ordering wash motor and drain pump. ; ordrng 1 WPW10482482 (Wash motor) and 1 WPW10348269 (Drain pump)"
We serviced a
JENN-AIR RANGE
Model JMW3430WS01
Near Rocky River, OH 44116
Angel
Job Details:
03/14/2022
Cc that units no preheat option is not working properly. Ran diagnostics to see if it had any error codes and no error codes were stored. Tested temp probe and was good. So i ran a bake to 350* to see if it was preheating properly and keeping temperature and unit preheated to 350* waited about 10mins to verify temperature and the temperatures were at 348*to 362* temperatures were perfect also tested the convection bake and the No preheat mode and was working fine temperatures were perfect. Explained to customer that they can calibrate the oven to how they like the temperatures for better cooking results if there not satisfied with the cooking but i can not find any issues with oven or temperatures at the moment. Unit is working as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Strongsville, OH 44149
David R
Job Details:
03/14/2022
"Cc unit FF temp low. Reading around 32. Replaced thermistor in FF up top by lights. Changed settings to automatic 8 hr cycle. Give 24 hrs for unit to adjust. Good, op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cleveland, OH 44111
Angel
Job Details:
03/14/2022
Cc that units dispenser wash door was not closing. Tested door and it would not close replaced with new one. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Columbia Station, OH 44028
David R
Job Details:
03/14/2022
"Cc gurgling sound intermittently and leveling door. Adjusted right door, let customer know that the top of the doors will be leveled but the door handles will not line up completely. He is ok with that. Moved unit, looked at compressor, no lines hitting. Dont feel any vibration at this moment. Customer wanted leveling legs down as well. Unit is good. Op test ok."
We serviced a
MAYTAG STACK W/D
Model LSE7806ACE
Near Cleveland, OH 44103
Corina B
Job Details:
03/14/2022
"Cust is tax exempt. CC that there was water when using the washer. Started a cycle on large load, no leaks. Drained the water and started a rinse no leaks. The bleach dispenser is not being used. Working as designed. Opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Orwell, OH 44076
Brian M
Job Details:
03/14/2022
Cc still unit not defrosting properly Called whirlpool, Going for tech review
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Westlake, OH 44145
Angel
Job Details:
03/14/2022
Replaced right hand side spring tested door operation. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near North Ridgeville, OH 44039
David R
Job Details:
03/11/2022
"Replaced lid. Tested, locking, good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Painesville, OH 44077
Dan H
Job Details:
03/11/2022
"Installed new heater , op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44129
Marie V
Job Details:
03/11/2022
"Cc that the unit is making a noise. Confirmed, noise comes from gearcase. Gave estimate. Cust will call back if they want to continue ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM04
Near Cleveland, OH 44115
Manny
Job Details:
03/11/2022
"Removed Precooler tube from unit, installed new Precooler and dye filter, set unit in a 29in vacuum holding for 15 mins, charged unit with 5.3OZ of R134a, pressure holding at 1psi for 15 mins, good frost pattern on evap, unit is cooling properly opt test ok; saved tckt"
We serviced a
KITCHENAID COOKTOP ELE
Model KCED600GSS01
Near Amherst, OH 44001
Angel
Job Details:
03/11/2022
Cc that unit did not have the foam strip around the bottom of cooktop. Installed strip underneath one side and customer decided not to install it because it lifts the top leaving a gap and they want it flush against counter top. Left as is and left the strips for them because they said if they decide later to put it on they will. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Chesterland, OH 44026
Jason N
Job Details:
03/11/2022
"Cc unit door alarm not going out when doors are closed.Found LH door liner dimpled where door contacts door switch, will intermittently make contact. Added shim to door and sealed with white silicone. Door alarm goes out on door close every time now. Op test good."