Service History 285

Near Ashtabula, OH 44004
Arthur V
Job Details: 01/24/2020
WASHER MAYTAG MVWB835DW3 Drain 6ft10 inches from base Really ling run with a additional “rubber hose “ added on see pics Replaced drain pump with truck stock part. (Very noisey). Op test good Getting a f9e2 error (pump drive error) cleared code. Tested good ; used 1 W108766
Near Cleveland, OH 44124
Jeff M
Job Details: 01/24/2020
WALL OVEN WHIRLPOOL WOD51ES4EW01 The unit had condensation streaks on the inside of the door from the self clean. I explain to the customer that’s perfectly normal and it will never affect the functionality of the unit.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/24/2020
RANGE WHIRLPOOL WFE505W0HS1 Replace control that technician order and the light still haven’t come off calling whirlpool tech line spoke to andrew he said system are down that he can’t give me a file number also he help-me-diagnose found right-front switch bad ordering; ordrng 1 WP3
Near Rocky River, OH 44116
Corina B
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW8800YW0 "CC that the unit will not unlock. Ran diag F83 Lid Unlock Failure, checked lid lock failed. When running the CO test there was water pouring out of the beach dispenser. Found a hole in the hose. Will need a new lock and water dispenser."
Near Parma, OH 44134
Corey L.
Job Details: 01/24/2020
WASHER MAYTAG MHW6630HW0 "Added deflector to air port, op test good"
Near Euclid, OH 44123
Corey L.
Job Details: 01/24/2020
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer sheets getting caught, confirmed dryer sheets are pinched between lint screen cover and lip on front panel, found using leaning forward pushing items toward the front, leveled unit, noticed customer has foil style vent, advised t
Near Cleveland, OH 44109
Corina B
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "CC that the unit quit cooling for two days then started cooling. Ran diag no codes. Checked evap good frost pattern. Fans are running, compressor is good. Will need a main control and ui."
Near Olmsted Falls, OH 44138
David R
Job Details: 01/23/2020
DISHWASHER FRIGIDAIRE FFBD2407LS1C "Replaced part, tested, no leaks. Op test ok"
Near Avon, OH 44011
Corina B
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "CC that the flap does not shut all the time, the freezer light does not work and there is a scratch on the right hand door. Found the left hand side when opening up the mullion strip does not open all the way. The freezer light door switch is good. Will
Near Bay Village, OH 44140
Corina B
Job Details: 01/23/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Replaced the hinges, receivers and trim. Heated oven. Optest ok."
Near North Ridgeville, OH 44035
David R
Job Details: 01/23/2020
WASHER MAYTAG MVWC565FW0 "Replaced part, control not needed. Ran service test, good. Op test ok"
Near Elyria, OH 44035
David R
Job Details: 01/23/2020
WASHER MAYTAG MVWB850YW0 "Cc of leaking. Water is filling up and leaking from bleach dispenser, found service pointer for replacing with new updated dispenser. Also advised for new tub ring. Do not order parts.; ordrng 1 WPW10187307 (dispenser) and 1 WPW10362224 (ring-tub ), use
Near Bay Village, OH 44140
Corina B
Job Details: 01/23/2020
BEVERAGE CENTER WHIRLPOOL KBCS24RSSS01 Replaced the thermostat. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Avon, OH 44011
David R
Job Details: 01/23/2020
DRYER MAYTAG MGDC465HW0 "Replaced parts, tested. Op test ok"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/23/2020
REFRIGERATOR MAYTAG MFT2976AEM03 "Cc of noise and frost build up Found freezer evap completely frosted over Had to defrost to access wiring and bimetal Ohmed bimetal found to be within spec but not getting power from control Ran defrost test and found bimetal not receiving power Needs c
Near Cleveland, OH 44107
David R
Job Details: 01/23/2020
DRYER MAYTAG MEDX655DW1 "Cc not heating/long dry time. Put unit on timed dry high heat, heat is cycling up to 210* from back of unit. Put vent back on, went outside, no airflow coming from vent. Cannot reach to clean, it is under porch. Customer will need to clean and everything
Near Cleveland, OH 44107
Corina B
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL MRT118FFFZ01 Replaced the main control. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near North Royalton, OH 44133
David R
Job Details: 01/23/2020
DISHWASHER KITCHENAID KUDS24SEBL5 "Cc leaking from left side. Ran unit with no pod, 10 mins. No leak. Ran with pod for half an hour, no leak. Checked gasket and seal, good. Looks like a lot of suds leftover. Advised to run wash with vinegar to get remaining suds out. Also advised that new
Near Bay Village, OH 44140
Corina B
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRS331SDHW00 "CC that the unit is not turning off and there is a lot of frost on the evap. Ran diag found the thermistor open. Will need a new thermistor, main control and ui. ; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec) and 1 W11405276 (WIRE HARNESS
Near Rocky River, OH 44116
Corina B
Job Details: 01/23/2020
RANGE KENMORE 790.926813 "CC that when using the left front burner there was a loud pop noise. Found the switch. Found the wires on the switch are burned. Will need a new switch. Cust can install part ; ordrng 1 316238201 (switch), used 1 SHIPPING (shipping and handling) from sto
Near Cleveland, OH 44113
Corina B
Job Details: 01/23/2020
WASHER WHIRLPOOL WET3300XQ1 Replaced the lid switch. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Parma, OH 44134
David R
Job Details: 01/23/2020
WASHER MAYTAG MVWB765FW3 "Cc still leaking, customer said they cannot tell where it’s leaking from. Customer said load wasn’t even halfway up of washer. No error codes, ran service mode, good. Ran bedding on deep fill for 15 mins, no signs of water or any water residue. Put a loa
Near Kirtland, OH 44094
Jason N
Job Details: 01/23/2020
FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 Cc unit door gasket coming offReplaced gasket using customer supplied pre Id part. Checked for proper seal. Op test good.
Near Seven Hills, OH 44131
Corey L.
Job Details: 01/23/2020
RANGE WHIRLPOOL WOD77EC0HS01 "Installed controls using pointer W11189173 directions, op test good"
Near Russell Center, OH 44072
Jeff M
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 needs a control board and a evaporator cover; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL )
Near Kirtland, OH 44094
Jeff M
Job Details: 01/23/2020
WASHER KENMORE 110.2110201 "Drain pump has failed it’s not pumping water estimate only; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 01/23/2020
WASHER MAYTAG MVWC465HW2 Customer returned unit with the complaint unit making a grinding noise in wash. Inspected gearcase nothing rubbing. Ran diagnostics no errors. Put into manual service mode and tested in agitate and spin. No unusual noises. Unit tests good.
Near Parma, OH 44130
Corey L.
Job Details: 01/23/2020
RANGE WHIRLPOOL WEGA25H0HZ0 "Customer complaint front right burner not lighting, confirmed, spk igntr failed, ordering ignitor ; ordrng 1 W11084034 (igntr-surf)"
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 01/23/2020
WASHER MAYTAG MVWB765FW3 Do you know how to lock rotor code. The machine drains fine does not need a drain pump I try to explain to the customer that runs everything on delicate will not allow it probably she’s washing cotton’s in a cycle that is designed for silks. During my dia
Near Mayfield, OH 44143
Joe O
Job Details: 01/23/2020
DISHWASHER KITCHENAID KDTE304GPS0 Cc: insulation coming out of the bottom of the dishwasherFound insulation hanging out of the bottom. Pulled door panel. Adjusted insulation. Op test ok
Near Solon, OH 44139
Jason N
Job Details: 01/23/2020
WASHER MAYTAG MHW5500FC1 "Cc unit codes f3e1 and stuck in cycle Found unit in drain mode. Canceled, checked pressure hose, clear. Ran auto test, drain very slow. Pulled drain basket, found clogged with debris. Cleared and retested. Op test good. Replaced bellow using customer sup
Near North Ridgeville, OH 44039
Corey L.
Job Details: 01/23/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint water leaking from drain hose, confirmed found leak at drain hose, a pinhole formed from rubbing on brick wall over the years of draining when the hose jumps, ordering drain hose; ordrng 1 W11244231 (hose)"
Near Beachwood, OH 44122
Jeff M
Job Details: 01/23/2020
DRYER MAYTAG MEDB700BW0 The unit has a F4 E3 restricted airflow code. The venting is extremely long probably in excess of 50 feet with multiple 90° angles. Machine produces heat unit tested good customer states they had a person out to clean the vent.
Near Mentor, OH 44060
Arthur V
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Found wires from fill tube heater broken. Needs fill tube heater and ice maker ; ordrng 1 W11115534 (icemaker) and 1 W11366500 (TUBE WATER)
Near Bedford, OH 44146
Jason N
Job Details: 01/23/2020
RANGE WHIRLPOOL WFG320M0BB0 "Cc unit oven not workingCustomer stated it’s takes too long to heat upRan bake test, checked amp draw on ignitor, only drawing 2.8a. Ignitor is weak. Replaced using truck stock. Ran bake test to 350. Op test good.; used 1 12400035 (IGNITER) from stock"
Near Pepper Pike, OH 44124
Jeff M
Job Details: 01/23/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 The unit works I was not able to duplicate the issue.
Near Cleveland, OH 44128
Jeff M
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4850HW1 Part was not needed the drain hose was laying on the floor I have the part with me
Near Highland Heights, OH 44143
Joe O
Job Details: 01/23/2020
DISHWASHER MAYTAG MDB7809AWM2 Installed sump assembly. Ran diagnostics test cycle. placed water mat. Op test ok
Near Bedford, OH 44146
Jason N
Job Details: 01/23/2020
RANGE HOT POINT RGB745WEH5WW "Cc unit oven not workingConfirmed no ignition, no amp draw, voltage to ignitor good at 119v. Unit needs bake ignitor. Replaced using obsolete truck stock (4342528). Ran bake test to 350, op test good."
Near Highland Heights, OH 44143
Joe O
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc: chime, not making enough iceFound ice maker error code e5(timed ice maker). No stored unit error codes. Found temps in freezer at 10 degrees and ff section at 40 degrees. Found ice maker fan is functioning. Found freezer evap has ice build up across
Near Bedford, OH 44146
Jason N
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4955HW1 Cc impeller fell offReplaced impeller plate and screw with customer supplied pre Id part. Op test good.
Near Cleveland, OH 44121
Jeff M
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW7500GC2 The lid is broken the bracket that holds down the split needs a new lid ; ordrng 1 W11130236 (lid)
Near Lorain, OH 44052
Gabriel P
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW5000DW2 "When arrive found unit in flood mode wait 8 minutes till stop,ran diagnostics no error code found but found drain hose with mesh net on end. Clog with lint not allowing to breathe and not having have a air gap when put it on drain notice it wasn’t lettin
Near Willoughby, OH 44094
Jeff M
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 The trim piece for the display in the door. the diameter of the hole is so small a standard size tool cannot fit inside of it. the screw cannot be removed and most of the dispenser has to be ordered. I took pics ; ordrng 1 W10819058 (shield) and 1 W108533
Near Eastlake, OH 44095
Jeff M
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4815EW0 Bearings initial the gear case are bad. Needs replaced ; ordrng 1 W11255272 (gearcase)
Near North Ridgeville, OH 44039
Corey L.
Job Details: 01/23/2020
DRYER WHIRLPOOL MEDX655DW1 "Customer complaint dryer is squeaking loudly, confirmed squeal could be heard turning drum by hand, rollers failed, replaced rollers and pulley with dryer kit sent, op test good"
Near Avon, OH 44011
Gabriel P
Job Details: 01/23/2020
DRYER WHIRLPOOL WED4815EW0 "Found rollers bearings defective replace dryer kit from truck stock,opt test ok ; used 1 4392065 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW8620HC2 Call tech line spoke to sterling,he said if test mode goes through to replace acu call bj help me go deaper in diagnostics told me order acu and latch ; ordrng 1 W11316250 (latch) and 1 W11352122 (ACU )
Near Maple Heights, OH 44137
Jason N
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL M1TXEGMYW01 "Cc unit freezer leaking into fridge Found evap drain clogged and overflowing into freezer. Defrosted drain and cleared ice. Pulled drain tube valve, found to be full of gunk and fuzz, not allowing water to drain correctly. Cleaned out, reattached. Ran wa
Near Solon, OH 44139
Joe O
Job Details: 01/23/2020
RANGE KITCHENAID KDRS467VSS04 Cc: will not allow temp to be selectedFound when you select the 3rd digit for the temp the unit will beep and not allow the selection. Realized unit was in Celsius. Switch back to ferinheight. Started a bake at 350 degrees. Op test ok
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint of gap in freezer section door gasket, adjusted door gasket, op test good"
Near Cleveland, OH 44139
Joe O
Job Details: 01/23/2020
WASHER MAYTAG MHW6630HC0 Installed control and pressure switch. Ran quick test. Ran quick cycle. Op test ok
Near Chagrin Falls, OH 44023
Joe O
Job Details: 01/23/2020
COMPACTOR WHIRLPOOL GC900QPPB6 Cc: noise when going upfound when unit gets to the up position it continues to try and go up. Needs on/off switch and limit switchWhirlpool put the model number in the serial and model number locations ; ordrng 1 WP777811 (switch-dir) and 1 WP9871824 (swi
Near Cleveland, OH 44111
Dan H
Job Details: 01/23/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit is not washing, unit unplugged, customer plugged unit in, drain pump started canceled previous cycle, ran diagnostics found f8e1(long/no fill), f0e5(off balance), and f0e2(over suds) error codes, found drain hose laying on
Near Rocky River, OH 44116
Dan H
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "Customer complaint that unit is leaking, started normal wash cycle, unit did not leak, unable to duplicate the problem , unit is operating as designed"
Near Fairview Park, OH 44126
Dan H
Job Details: 01/23/2020
RANGE WHIRLPOOL WGE745C0FS01 "Customer complaint that coating in oven cavity is peeling off, confirmed, took pics, this is not a replaceable part, called whirlpool techline spoke to mark, unit is not repairable,
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/23/2020
DRYER WHIRLPOOL GEW9250PW0 "Customer complaint that unit is not drying, unit is not heating, found element open, unit needs new element ; ordrng 1 WP3387747 (element)"
Near Rocky River, OH 44116
Dan H
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not working right, ran diagnostics found f0e2(oversuds) f9e1(long drain), f7e7(motor unable to reach target rpm) , and f1e1(main control) error codes, unit is not draining, found drain hose clogged, unit needs new drai
Near Elyria, OH 44035
Corey L.
Job Details: 01/23/2020
REFRIGERATOR AMANA ART318FFDW06 "Installed compressor and dye dryer, held vac, added 3.7 oz r134a, frost developing on evap, advised customer to leave unit plugged in for 24 hours ; used 1 L13000645 (COUPLER), 1 W10895716 (COUPLER), 1 W10896678 (COUPLER), and 1 W10896690 (COUPLER) from
Near Concord Township, OH 44077
Arthur V
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found water valve not opening properly (sputtering) then after a bit opens without issue. Needs water valve ; ordrng 1 WPW10341329 (water valve assy)
Near Richmond Heights, OH 44143
Dan H
Job Details: 01/23/2020
WASHER FRIGIDAIRE GLTF2940FS2 "Customer complaint of grinding noise when draining, ran drain and spin cycle, no unusual noises heard , unit is operating as designed"
Near Perry Township, OH 44077
Arthur V
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID WRX988SIBM03 "Not the unit listed. Customer replaced with this unit. No pop and no sbwebb. Extra time. ; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4800XQ4 "Customer complaint washer wobbles a lot, confirmed found suspension failed, ordering suspension kit; ordrng 1 W10257088 (suspension)"
Near Brecksville, OH 44141
Corey L.
Job Details: 01/23/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint freezer accumulating ice around door from the gap in the seal on top of frz door, found gap customer is referring too and the frost around door switch, gasket not damaged flipped gasket on door, found slide failed not allow door to clo
Near Aurora, OH 44202
Brian M
Job Details: 01/23/2020
DISHWASHER KITCHENAID KUDD03DTBL10 Cc unit is leaking left front Ran both upper and lower drawers Let water sit in sump and inspected could not see a leak Checked bottom pan could not see any standing water or water trails Could not duplicate a leak at this time Was going to place water ma
Near Aurora, OH 44202
Brian M
Job Details: 01/23/2020
DISHWASHER GE GDT655SSJ0SS Installed latch Issue still present Call Ge Techline was advised that I was told wrongly to replace the latch and it now needs a main control UI board and door wire harness Customer does not want to continue repair.
Near Mantua, OH 44255
Brian M
Job Details: 01/23/2020
WASHER WHIRLPOOL WTW4816FW2 Installed control Ran auto test and calibration OP TEST OK
Near Montville, OH 44064
Arthur V
Job Details: 01/23/2020
DISHWASHER KITCHENAID KDPM354GPS0 Talked to Chris file number. There has been issues with owi shorting out causing this issue. Checked power coming in is good. Order owi sesnsor Reschedule at customer request. Next day off ; ordrng 1 W11084121 (sensor)
Near Avon, OH 44011
Gabriel P
Job Details: 01/23/2020
WASHER MAYTAG MVWB765FW3 Found error f0e3 overload and f0e5 off balance load found agitator bolt strip and suspension are wearing out ordering ; ordrng 1 W10752187 (screw) and 1 W11130359 (suspension) and 1 W11161960 (agitator)
Near Ravenna, OH 44266
Brian M
Job Details: 01/23/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW Cc of no cool Found suction line and cap tube chard Found compressor to be leaking voltage feeding the lines 120v Went from line to suction tube and found 120 Disconnected start device and checked voltage no voltage on linesNeeds compressor and evap and t
Near Atwater Township, OH 44201
Brian M
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW8300SW0 "Cc unit gave error Found error of f22 door lock failure Tried to get unit to unlock in diagnostics but will not Manually unlocked door to remove clots Ran test cycle unit failed and door lock just clicking Needs door lock ; ordrng 1 WPW10253483 (latch124
Near Brecksville, OH 44141
Corey L.
Job Details: 01/23/2020
ICEMAKER WHIRLPOOL KUIX505ESS2 "Customer complaint ice maker won’t go into clean mode it just beeps when pressed, customer was not shutting unit off before cleaning, user guide states first step to press on/off button, unit is operating as designed"
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/23/2020
DRYER WHIRLPOOL MDE6400AYW Found roller and pulley bearings squeaking also timer contact are open not allowing to work on time dry or permanently cycle only work on normal but timer was discontinued cannot be repair able opt test ok
Near Streetsboro, OH 44241
Brian M
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Installed clips OP TEST OK
Near Olmsted Falls, OH 44138
David R
Job Details: 01/23/2020
DRYER MAYTAG MEDC465HW0 "Cc not heating/long dry times. 240 coming from outlet. Took vent off, cycling on and off up to 215*, cycled off and on 5 times. Checked heater, fuses, thermostat, good. Vent runs through attic and up out rough. Unit test good, check for vent cleaning. Op
Near Windsor, OH 44099
Joe O
Job Details: 01/23/2020
DRYER GE GTDX180ED0WW "Cc: would not startCustomer attempted to show me the issue. Unit started right up. Shut unit off, tried again, started right up. Continuously tried with the same results. Could not duplicate issue. spoke to customer. She states it only happens after a co
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 01/23/2020
DISHWASHER WHIRLPOOL KUDS30FXBL1 Customer complaints is leaking on the right side found seal torn ordering ; ordrng 1 W10864081 (gasket)
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit installed needs checked/correctedCustomer needs installed looked at behind units states the venting tube for dryer is contacting the washer water lines and dryer gas line. Would like rerouted to alleviate contact with other lines/hoses. Customer
Near Amherst, OH 44001
Gabriel P
Job Details: 01/23/2020
WASHER MAYTAG MHW3505FW1 Tub is good to be install for friday
Near Geneva-on-the-Lake, OH 44041
Jason N
Job Details: 01/23/2020
WASHER MAYTAG MVWC400XW3 "Cc unit has black specs in washer.Customer stated she’s been seeing black spec on clothes and in drain sink next to unit. Removed impeller plate, underside and tub caked with blackish brown flaky sludge. Showed customer and advised this is most likely so
Near Willoughby, OH 44094
Corina B
Job Details: 01/23/2020
WASHER WHIRLPOOL WFW8300SW05 CC that there is a rattling noise in between the tub and basket. When spinning the basket the spider is rattling. Will need a new tubs and basket.
Near Madison Township, OH 44057
Dan H
Job Details: 01/23/2020
WASHER MAYTAG MAV2757AWW "Customer complaint that unit is not spinning, confirmed, motor is running, unit needs new transmission, unit requires special tool to change transmission, tool is unavailable ; ordrng 1 35-6615 (ht trans s), used 1 SHIPPING (shipping and handling) from
Near Brook Park, OH 44142
Corey L.
Job Details: 01/22/2020
DISHWASHER AMANA ADB1100AWB5 "Customer complaint dishwasher not working properly, unit has been sitting for a few months now not in use, there is debris caught in spray arm ports upper and lower, advised customer to run hot water in sink before starting and use rinse aid, advised run
Near Lakewood, OH 44107
Corey L.
Job Details: 01/22/2020
RANGE HOOD ELECTROLUX RH42PC60GS "Customer complaint lights are flickering faintly, confirmed, customer has the oem indecent bulb with 3 other aftermarket leds, advised customer to replace indecent so they are all the same style bulb"
Near North Royalton, OH 44133
Corey L.
Job Details: 01/22/2020
COMPACTOR WHIRLPOOL GX900QPPS6 "Replaced directional switch again, op test good"
Near North Royalton, OH 44133
Corey L.
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint milk froze on shelf but not in door and veggies are freezing, temps were 33 ff and -5 frz, temp set to recommended, air return vents clear, damper operating, thermistors pass, adjusted temp in both sections up two degrees and advised c
Near Newbury Township, OH 44065
Brian M
Job Details: 01/22/2020
DISHWASHER MAYTAG MDB4949SDM2 Cc unit not washing Found sump assembly getting proper power and running but can hear the blade inside grinding Needs sump assembly Ran entitlement and spoke to BJ unit has a 10 year warranty on part ; ordrng 1 WPW10591570 (pump&motor23070)
Near Parma, OH 44134
Corey L.
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FW3 "Customer complaint washer leaking onto floor, no evidence of water leaking on interior or exterior of unit, ran rapid wash cycle that had been pre set, unit filled and advanced to wash without leaking, drained unit no leaks, unable to duplicate the probl
Near Parma, OH 44134
Corey L.
Job Details: 01/22/2020
DISHWASHER KITCHENAID KUDS30IXWHA "Customer complaint dishwasher not working, confirmed no selections operating, power to unit is correct, ran stuck key test, ui failed, unit is right out of 5 yr part coverage, customer calling kitchenaid to see if part could be covered and will contact u
Near Painesville Township, OH 44077
Arthur V
Job Details: 01/22/2020
WASHER GE WBSR3140G2WW Unit making alot of noise in wash. Motor flashing 4 times. ( mode shift failure). Would need mode shifter and motor.
Near South Euclid, OH 44121
Jason N
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc unit ice maker not working, freezer not cooling and PO comes on the display.Customer has parts auth.Ran components diagnostics, found freezer evap not working. Fan motor pulling down Dc circuit voltage causing unit to stop functioning. Ordering fan mo
Near Painesville, OH 44077
Arthur V
Job Details: 01/22/2020
WASHER MAYTAG MHW6630HW0 Replaced adc. Tested on a quick wash. Unit op test good. Customer started a load before i left
Near Cleveland, OH 44109
Jeff M
Job Details: 01/22/2020
WASHER WHIRLPOOL MVWC465HW2 Tub is cracked by the drain pump. Needs a outer tub ; ordrng 1 W10371566 (tub)
Near North Madison, OH 44057
Arthur V
Job Details: 01/22/2020
SXS REFRIGERATOR MAYTAG MZD2752GRQ Found mullion very warm—- condenser needed cleaned. Cleaning not covered by insurance. Cleaned condenser. Op test good
Near Perry Township, OH 44077
Arthur V
Job Details: 01/22/2020
DRYER MAYTAG MEDC200XW3 Found unit heating properly. Went outside vent is partially clogged with lint. Advised customer to have vent cleaned.
Near Painesville, OH 44077
Joe O
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed ice maker. Op test ok
Near Brooklyn Heights, OH 44131
Jeff M
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00 I inspected the door I found the top left corner crushed I took a picture of it door needs to be re-ordered. Customer will call and set up the next appointment when the door arrives; ordrng 1 W11104469 (dor-fip)
Near Mentor, OH 44060
Joe O
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Cc: bowed on top, door not closing on its own, temp concernFound temps in ff section at 38 and freezer at 5 degrees. Found unit is bowed 1/2 inch in the middle on top. Called whirlpool tech line, spoke to Robert. He stated the units do usually have a bow
Near Avon, OH 44011
Corina B
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 CC that the handles are missing. Will need handles and shoulder bolts. Cust can install parts. ; ordrng 2 W11163764 (handle)s and 4 WPW10661886 (screw)s
Near Mentor, OH 44060
Joe O
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL GX5FHDXVB01 "Cc: frost build up on bottom of freezer, noiseFound door gaskets are sealing properly. Customer states they have removed items from freezer before and the frost would go away. Advised customer on loading, and how if the unit is too full it can hold the d