We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Corina B
Job Details: 08/30/2022
Replaced the control and evap fan. Brought core back for return. Steamed out the evap. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44106
Angel
Job Details: 08/30/2022
Reclaimed refrigerant replaced compressor and drier filter put unit into a 29 vacuum waited 10mins stayed i. A vacuum recharged unit with 5.00oz of R134a. Recommended customer to leave a bottle of water in freezer and wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GFSL6KKXALS
Near Willoughby, OH 44094
Jason N
Job Details: 08/30/2022
"Cc unit has water under deli drawers Confirmed water inside ff section under crisper drawers, evaporator drain is rusted and clogged. Also found frost and ice buildup around evaporator cover, evaporator fan is not running. Quoted customer evaporator cover assembly and drain replacement. Estimate only at this time, customer paid service.; ordrng 1 WR60X10272 (Evap cover) and 1 WR13X10601 (Evap drain tray)"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW02
Near Austinburg, OH 44010
Dan H
Job Details: 08/30/2022
"Customer complaint that unit is not cooling properly, temperature at -14 degrees, evaporator fan is running, good frost pattern on evaporator, compressor is running, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Solon, OH 44139
Corina B
Job Details: 08/30/2022
"CC that the unit is not turning on. F6e2 Communication Error: UI Cannot Hear ACU f2e1 stuck key. Test 1 has 120 volts. The led light is flashing. Passed the encoder test. Will need a main control and ui. Cust is calling whirlpool for a concession ; ordrng 1 W11429620 (Control) and 1 W11162441 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Jason N
Job Details: 08/30/2022
"Cc unit not agitating, making clicking noiseRan diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer W11531483, replace shifter. Replaced shifter actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 08/30/2022
"Customer complaint that fabric softener is not dispensing and water squeals since dispenser was replaced , unit needs new control and valves, part is out of stock so not scheduling return appointment ; ordrng 1 W11322883 (Cntrl) and 1 W11316255 (Valve) and 1 W11316256 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Solon, OH 44139
Brian M
Job Details: 08/30/2022
Cc of error Found error for low flow Found primary cold valve not opening Needs valve Unit is stacked ; ordrng 1 W10599356 (Valve) and 1 SHIPPING (shipping and handling)
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Solon, OH 44139
Brian M
Job Details: 08/30/2022
"Cc not working Unit is not locking lid latch broken Needs lid latch ; ordrng 1 WH02X24399 (lid lock striker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Middleburg Heights, OH 44130
David R
Job Details: 08/30/2022
"Cc unit not cooling, correct volts from control. Loud humming comp. Called techline. Recommended replacing comp and drier. Ordering.** 3 count, sealed system job, ; ordrng 1 W11370574 (Comp) and 2 W11504419 (Fitting)s and 2 W11504420 (Fitting)s"
We serviced a
GE REFRIGERATOR
Model CWE23SSHQSS
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/30/2022
"CC that the unit is not making ice and saw water leaking. Confirmed. Ran start 59 ice maker cycled. and 58 valve is humming no water. Will need a new valve. ; ordrng 1 WR57X27517 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near Beachwood, OH 44122
Joe O
Job Details: 08/30/2022
"Recovered refrigerant, installed compressor, evaporator,and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.44oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
GE STACK W/D
Model GUD27ESSJ0WW
Near Geneva, OH 44041
Dan H
Job Details: 08/30/2022
"Customer complaint that unit is not heating, started normal dry cycle, unit is heating, advised customer to have vent cleaned, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/30/2022
"CC that the unit is making a high pitch noise throughout the cycle, has a video. Called t/l Leon. Played videos for t/l. Document the noise. Have to pinpoint where the noise is coming from. Took side panel off the back wall was vibrating against the drum. The drain pump has a vibration noise when on. Checked the blower fan, good. Nothing rubbing on the drum. Let dry run for 30 plus minutes, no noises. The drain pump noise is normal. The back wall could of been tweaked when reassiAdvised cust to call whirlpool consumer assistance."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
David R
Job Details: 08/30/2022
"Called customer, has everything plugged into regular outlet, no extension cord. Still having to unplug and replug to work. Let customer know that F6E2 error code is still stored into system and even when cleared can still caused problems until the communication of UI and control are fixed. Ordering main control and UI. ; ordrng 1 W11400681 (Control) and 1 W11112656 (Ui)"
We serviced a
WHIRLPOOL ICE MAKER
Model GI5NFLXS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/30/2022
Cc uni not making ice and is hot Found fan blade to have fell off Replaced fan blade Ran unit plate is frosting up Advised to watch
We serviced a
MAYTAG WASHER
Model MVW8230HC0
Near Avon, OH 44011
Marie V
Job Details: 08/30/2022
Replaced control and latch. Ran calibration and auto test. Pass. Op test okAdvice cust to run clean cycle before washing clothes. Brought core for return
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW2
Near North Olmsted, OH 44070
Marie V
Job Details: 08/30/2022
"Cc that the unit is not draining. Confirmed. When press drain, drain pump hums, found rain hose was clogged because hose is hooked up to a copper line smaller that drain hose. Was able to clear out. Op test okAdvice cust to have someone to correct drain hose installation."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Elyria, OH 44035
Marie V
Job Details: 08/29/2022
"Cc that the unit is making a squeaky noise. Confirmed. Noise comes from rollers. Took panel off , confirmed it. Replaced dryer kit from T/S. Cleaned up unit inside. Tested . Pass, no squeaking noises. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Elyria, OH 44035
Marie V
Job Details: 08/29/2022
"Replaced right hand side door. Also put petroleum jelly on freezer gasket, was a little open, and leveled unit. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Painesville, OH 44077
Jason N
Job Details: 08/29/2022
Installed UI control. Set temperatures to 5 in both sections. Advised customer to monitor. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Mentor, OH 44060
Dan H
Job Details: 08/29/2022
"Customer complaint of f3e0 error, confirmed, oven temperature sensor is good, unit needs new control; ordrng 1 W11528249 (Cntrl)"
We serviced a
KENMORE WALL OVEN
Model 911.47819202
Near Painesville, OH 44077
Jason N
Job Details: 08/29/2022
Cc microwave unit needs door push button Customer stated the microwave unit door button broke off and needs replaced. Confirmed. Customer stated he can install himself. No return visit. ; ordrng 1 WB03T10211 (Push button) and 1 WB09X10009 (Spring)
We serviced a
GE REFRIGERATOR
Model DSL26DHWASS
Near Madison, OH 44057
Joe O
Job Details: 08/29/2022
"Cc: not cooling properlyFound temps in ff section at 53, freezer at 35. Found evap completely frosted over. Found bi metal open. Needs bimetal and defrosted. ; ordrng 1 WR50X10069 (thermostat defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Marie V
Job Details: 08/29/2022
"Replaced heater, tested unit, no leaks. Op test ok"
We serviced a
AMANA DRYER
Model NGD4655EW1
Near Avon, OH 44011
Angel
Job Details: 08/29/2022
Cc that unit was smelling like gas and she had someone from Columbia gas come out to verify Said it was the dryer. Turned on gas and used soap suds to verify and found leak on fitting in back of unit where the gas line hooks up too. Took off hose and cleaned fitting and added some pipe thread sealant which it didnt have reconnected everything and retested and could not detect anymore leaks. Called safety to notify issue spoke with Micheal and explained issue. Opt test ok.
We serviced a
GE ICE MAKER
Model ZDIS150WSSE
Near Newbury Township, OH 44065
Brian M
Job Details: 08/29/2022
"Cc unit not running Not making ice Compressor running but plate is not cooling Suspect sealed system leak And compressor weak ; ordrng 1 WR87X20558 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Mantua, OH 44255
Brian M
Job Details: 08/29/2022
Cc left front burner not turning down Cant determine if its the switch or the burner Need both Part not in stock office to schedule ; ordrng 1 WPW10434452 (switch-inf) and 1 W10823727 (elmnt-surf)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mentor, OH 44060
Dan H
Job Details: 08/29/2022
"Installed new heater, op test good"
We serviced a
GE REFRIGERATOR
Model GFE28GELEDS
Near Madison, OH 44057
Joe O
Job Details: 08/29/2022
Installed control. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Cleveland, OH 44111
Marie V
Job Details: 08/29/2022
"Cc that the unit is blinking, will not starts. Unit is flashing F5. Ran diag found error code F0E5 off balance load, F5E1 lid switch fault, F5E2 lid lock will not unlock or failure. Replaced lid lock and ran calibration. Pass. Started a normal cycle. Pass. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Avon, OH 44011
Angel
Job Details: 08/29/2022
Cc that unit was loud when ice maker calling for water. It was a little loud but seemed normal but customer was still concerned so if office can reschedule when part arrives to install part. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44110
Jason N
Job Details: 08/29/2022
"Cc unit has a broken burner knob, front burners flames are too high and unit is dirtyCust stated the unit is dirty and the enamel and chrome seems to be peeling. Advised customer she can clean unit using Bar Keepers Friend, might be some enamel dulling around burner heads and oven door, but advised customer this would be a cosmetic issue. Installed new burner knob and adjusted front burners for low simmer flame. Op test good."
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Cleveland, OH 44113
Jason N
Job Details: 08/29/2022
"Cc unit not drainingRan normal wash cycle, unit started initial drain then locked lid but did not advance. Unit will not sense or spin. Unit needs lid lock assembly. ; ordrng 1 137353302 (Lid lock)"
We serviced a
GE REFRIGERATOR
Model GSH25JFTABB
Near Ravenna, OH 44266
Brian M
Job Details: 08/29/2022
"Cc no cool Found unit not defrosting Inspected found glass heater open Needs heater ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS03FTPA1
Near Avon Lake, OH 44012
Angel
Job Details: 08/29/2022
"Cc that door falls when you open it. Verified and found left hand side link broke will need link kit. Ordering parts.; ordrng 1 8194001 (Link), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Ravenna, OH 44266
Brian M
Job Details: 08/29/2022
Customer showed pop took pic Cc no cool Found compressor not kicking on Used start device compressor does nothing Needs compressor ; ordrng 1 W11370574 (Compressor) and 2 W11109499 (drier-tube)s
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Cleveland, OH 44111
Jason N
Job Details: 08/29/2022
"Cc unit tipped breaker when using Air Fry functionInspected unit, found pinched wire to convect element, pinched between rear panel and panel support. Repaired wire to convect element. Ran Air Fry test, unit functions normal. Op test good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD1A
Near Lakewood, OH 44107
Jason N
Job Details: 08/29/2022
"Cc unit lower spray arm working and making a louder noise Ran wash test, verified noise from pump/motor, motor is vibrating when pumping water, possibly due to damaged pump impeller which would explain reduced spray pressure. Unit needs pump/motor assembly. ; ordrng 1 154844301 (Pump/motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near LaGrange, OH 44050
David R
Job Details: 08/29/2022
"Replaced drain pump, found wires and casing broken on pump. Probably broke from delivery. Corrected, tested, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Oakwood Village, OH 44146
Brian M
Job Details: 08/29/2022
"Installed control, fan and damper OP Test Ok Advised to let cool for 48 hours"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Strongsville, OH 44136
David R
Job Details: 08/29/2022
"Control not needed. Replaced valve, ran diagnostics, no error codes. Ran test cycle, all components working. Good. Ran calibration as well, good. By passed lid and ran a normal cycle, then a heavy duty cycle with deep water. Had a load of 3 towels in. Good. Nothing out of ordinary. Everything seems to be working as normal as it should. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44135
Angel
Job Details: 08/29/2022
"Replaced control and capacitor. Tested unit and on a manual test the spin got stuck and it would not spin. Looked underneath and took off shifter and noticed that the cam was getting stuck replaced shifter and cam tested unit by starting a normal cycle and letting it get to the wash. Opt test ok.; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Brooklyn, OH 44144
David R
Job Details: 08/29/2022
"Customer questions about dryer not drying correctly, have to run cycle more then once. No error codes. Ran unit and checked outside. Found lint build up at end of vent, cleared. Hot air coming through vent, cycling. Went through cycles, all good. Let customer know to make sure to check dryness level and Temp level as well before started up to make sure not turned to Lee or Air only. Also depending on load unit can sense items, might have to rearrange clothes or use Time dry for smaller loads. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Brooklyn, OH 44144
David R
Job Details: 08/29/2022
"Customer had questions about washer when cycle is done, unit will display End and will stay on. Ran diagnostics, good. No error codes. Ran drain/spin cycle. When done, unit displayed End. Normal for it to do that. Have to open door or press power button action to get rid of display. Unit is working normally. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Westlake, OH 44145
Angel
Job Details: 08/29/2022
Cc that water was not coming in to unit. Tested unit and confirmed no water coming in made sure water valve was opened and it was. Removed inlet valve and ohmed it out and it was good. But there was no power getting to it. Took off front panel and found one of the harness wire split reconnected wire and secured it properly tested unit and started filling and washing as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44115
Corina B
Job Details: 08/29/2022
Replaced the control. Brought core back for return. Started a drain and spin. Unit is stacked. Opt test ok; used 1 W11616491 (Control) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/29/2022
Installed control and ui OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Mentor, OH 44060
Dan H
Job Details: 08/29/2022
"Installed new heater, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Dan H
Job Details: 08/29/2022
"Installed new heater, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/29/2022
Installed damper. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/29/2022
Cc: burning smell at end of loadRan test cycle. Found no abnormal smells. Checked through window. Found no lint build up inside.
We serviced a
WHIRLPOOL DRYER
Model LGR8648PQ1
Near Warrensville Heights, OH 44128
Joe O
Job Details: 08/29/2022
"Cc: intermittently not heating, door switch brokenFound door switch broken. unit heating on initial start. Monitored. Unit cycling heat. Gas coils eventually over heated and stopped opening. Needs gas coils and door switch. ; ordrng 1 279834 (2 coil gas valve set) and 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, OH 44060
Dan H
Job Details: 08/29/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface are working, control is good, unit needs new user interface ; ordrng 1 W11460962 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44125
Joe O
Job Details: 08/29/2022
Installed door. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44119
Jason N
Job Details: 08/29/2022
"Cc unit not starting Found unit will not power on. Checked voltage at j-box under unit, 0v. Checked power back to wall GFCI outlet behind unit, 0v, GFCI is not tripped. Advised customer to contact electrician at this point to determine power issue to unit."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, OH 44004
Dan H
Job Details: 08/29/2022
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 279838 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750AHZ0
Near Conneaut, OH 44030
Dan H
Job Details: 08/29/2022
"Customer complaint that unit is leaking, ran test cycle , no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AS0
Near Conneaut, OH 44030
Dan H
Job Details: 08/29/2022
"Customer complaint that unit is not maintaining temperature, oven temperature sensor is good, started bake for 350 degrees burner lit, temperature after preheat at 254 degrees, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10340313 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near University Heights, OH 44118
Joe O
Job Details: 08/29/2022
Installed gasket. Steamed out gasket. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Willowick, OH 44095
Jason N
Job Details: 08/29/2022
Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP pointer. Ran test cycle check for leak. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Dan H
Job Details: 08/29/2022
"Installed new control, op test good"
We serviced a
GE REFRIGERATOR
Model GSE24JSKJSSS
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/29/2022
"Cc no cool Found compressor windings shorted out Needs compressor ; ordrng 1 WR87X10111 (compressor) and 1 WPW10143759 (DRIER), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model Dv45k6500ev/a3
Near Berea, OH 44017
David R
Job Details: 08/29/2022
"Cc unit not drying. Checked outlet, power good. Ran unit to make sure that it is not a vent issued, verified on Time Dry, High Temp, no heat is coming out. Tested heater, open. Will need heater assembly and lint to be vacuumed out as well. Ordering assembly. ; ordrng 1 DC93-00154A (Heater assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Angel
Job Details: 08/29/2022
Replaced deli door board opt test no good. Board would still not function called tech line spoke with Robert explained issue and stated to replace harness that connects to the drawer. Ordering part; schdld next appmnt for 9/2 FRI AM
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ07
Near Seven Hills, OH 44131
Marie V
Job Details: 08/29/2022
"Cc that when heating up food and making popcorn unit shuts off magnetron and does not continue to heat up. He can hear a clicking noise and thats when unit does not heat. Tested unit few times. Working, also rebooted control, took panel off and looked all connections for magnetron, capacitor and everything looks good. Tested unit on melt soften. And showed and ask cust if unit works like that on normal. And he confirmed. Unit is working on normal like wants to defrost or melt where mag turns on not all the time. Ordering control.; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Cleveland, OH 44105
Marie V
Job Details: 08/29/2022
Cc that the unit shows error f5. Unit is blinking and not doing anything else. Ran diag found f5e3 lid lock will not unlock f5e2 lid lock failure f5e1 lid lock fault F0E5 off balance load. Replaced Lid lock from T/S. Ran calibration on unit. Op test ok; used 1 W10810403 (LID LATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44105
Marie V
Job Details: 08/29/2022
Replaced drip pan. Op test ok
We serviced a
JENN-AIR RANGE
Model JDR8895AAB
Near Parma Heights, OH 44130
Marie V
Job Details: 08/29/2022
"Cc that the right front burner is not working. Confirmed. Found orifice clogged. Cleaned up orifice in all burners, tested burners . Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ0
Near Willoughby, OH 44094
Joe O
Job Details: 08/29/2022
"Cc: only allows certain selections on uiFound the right side keypad buttons not functioning. Needs uiCustomer does not want to repair at this time.; ordrng 1 W11335274 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Manny
Job Details: 08/29/2022
"Replaced control ran spin cycle, unit is stacked, took core for return. Opt test ok; used 1 W11616491 (Control) from stock"
We serviced a
SAMSUNG DRYER
Model DV48H7400GW/A2
Near Geneva, OH 44041
Dan H
Job Details: 08/29/2022
"Installed new pulley, op test good , customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/29/2022
Replaced the drain pump. Ran a normal cycle and a drain and spin. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Chesterland, OH 44026
Brian M
Job Details: 08/29/2022
Cc unit has moisture on rails and sometimes inside fridge Found customer needing to use the humidity control Advised on usage OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Amherst, OH 44001
Angel
Job Details: 08/29/2022
"Cc that unit has a F8E4 error code. Confirmed unit was displaying error code checked pan in bottom of unit and had some water coming from vent tubes on sides of tray. Could be drain pump overheating and not draining properly because its towards the end of the cycle so I replaced drain pump and float switch cleaned tray off and erased error code, also showed customer how to clean the filter because it had a lot of buildup and glass, hair and other stuff that could cause issues as well. Explained to customer to monitor for now. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Middleburg Heights, OH 44130
Marie V
Job Details: 08/29/2022
"Old heater was leaking. Replaced heater, Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Eastlake, OH 44095
Jason N
Job Details: 08/29/2022
"Installed drive motor and blower wheel. Ran dryer op test on timed dry, good heat. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Manny
Job Details: 08/29/2022
"Replaced control ran spin cycle, unit is stacked, took core for return. Opt test ok"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Orwell, OH 44076
Brian M
Job Details: 08/26/2022
Cc having issues with running machine Unit is functioning properly customer having issues with proper settings
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Geneva, OH 44041
Joe O
Job Details: 08/26/2022
"Cc: not advancing in cyclesFound error code f8e1(long fill). Found house supply has good pressure, and valve getting proper power. Needs water valve. Advised customer water line needs replaced due to line expanding; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FC1
Near Rock Creek, OH 44084
Joe O
Job Details: 08/26/2022
"Cc: not completing cycle, no cold water, not draining properlyFound error codes f3e2(inlet water temp fault) f0e3(overload) f9e1(long drain). Ran auto test. Found unit has strong drain. Unit is holding water in basket. basket ports are plugged, as no water is under basket. Could not remove agitator to check ports. Needs basket, and agitatorBasket shows under 10 year part only warranty Advised customer agitator would need broke off and could potentially end up needing gear case if it cannot be removed. Customer does not want to repair at this time.; ordrng 1 W10811957 (spin basket) and 1 W11550891 (Agitator)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Amherst, OH 44001
Angel
Job Details: 08/26/2022
Replaced tub and heater tested unit while out from place and no leaks. Recommended customer to monitor it for now and if anything to give us a call. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lorain, OH 44052
Angel
Job Details: 08/26/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Willoughby, OH 44094
Corina B
Job Details: 08/26/2022
CC that the unit is not cooling. Confirmed Fz door is open. Found the ff evap covered in frost and ice. Steamed out evap. Bungee cord the freezer door.; ordrng 1 W10407215 (Gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Oberlin, OH 44074
David R
Job Details: 08/26/2022
Cc constant humming noise. Found unit vibrating from not being leveled. Leveled legs and right door. Good. Customer to monitor over weekend. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Oberlin, OH 44074
David R
Job Details: 08/26/2022
"Customer said adjusters were only problem. Replaced. Ran unit on normal to test, good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM1
Near Brimfield Township, OH 44266
Brian M
Job Details: 08/26/2022
Installed sump and tightened water connector OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWB00
Near Kent, OH 44240
Brian M
Job Details: 08/26/2022
Cc no cool Found freezer over stuffed and rear fan frosted over Advised on packing unit properly and cleaned out ice build up OP Test Ok
We serviced a
GE DRYER
Model GDT42EASJ0WW
Near Berea, OH 44017
Marie V
Job Details: 08/26/2022
"Replaced pulley, bearing and pads. Tested unit, no noise. Op test ok"
We serviced a
MAYTAG DRYER
Model MGDP576KW0
Near Madison, OH 44057
Dan H
Job Details: 08/26/2022
"Installed new gas valve, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBCS24RSBS04
Near Chagrin Falls, OH 44022
Jason N
Job Details: 08/26/2022
Defrosted evaporator clear. Installed bimetal/fuse harness. Airflow restored to unit. Op test good.
We serviced a
GE RANGE
Model JB735SP2SS
Near Painesville, OH 44077
Dan H
Job Details: 08/26/2022
"Customer complaint that unit is tripping breaker , all wiring looks good, customer said it was on a gfci breaker , advised customer unit should not be plugged into gfci breaker, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Elyria, OH 44035
Gabriel P
Job Details: 08/26/2022
"Replace control,opt test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Parma, OH 44134
Corina B
Job Details: 08/26/2022
CC that there are some cycles that do not dry the clothes. Ran diag no error codes. There is a load of unlike clothes in the dryer. Advised cust to wash like clothes or use time dry. Due to the moisture sensor reading the cycle. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPUS2686LF0
Near Westlake, OH 44145
Gabriel P
Job Details: 08/26/2022
"Found door ice broken give estimate customer will think about it ; ordrng 1 242074223 (Door ice), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE REFRIGERATOR
Model n/a
Near Beachwood, OH 44122
Joe O
Job Details: 08/26/2022
Running early. Customer said it was ok to come early. When I arrived customer stated they canceled the appointment yesterday.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near North Olmsted, OH 44070
Manny
Job Details: 08/26/2022
"Cc unit not working and Maia weird noise, ran diagnostics and found code F0E5 for off balance load, ran test cycle and wash plate spinning on its own during spin cycle, tilted unit back and removed cam noticed oil from gear case, unit will need gear case, cam, washplate, hub, and belt ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gear case) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL DRYER
Model LTE6234DQ0
Near Mentor, OH 44060
Dan H
Job Details: 08/26/2022
"Customer complaint that unit is not heating, confirmed, found thermostat burned, thermal cut off open, timer motor is not running, timer motor is receiving 120vac , unit needs new thermostat , thermal cut off, and timer; ordrng 1 WP3976569 (Timer) and 1 279816 (Cut off kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHB00
Near Mentor, OH 44060
Dan H
Job Details: 08/26/2022
"Customer complaint that ice maker is not working and doors are uneven, confirmed ice maker is not working, leveled unit, found door closer broken, unit needs new door closer and ice maker ; ordrng 1 WPW10470155 (Door closer) and 1 4317943 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Middleburg Heights, OH 44130
Marie V
Job Details: 08/26/2022
"Cc that the unit fills up mid heats and drains but does not wash. Confirmed. Replaced pump motor. Tested unit, no leaks. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"