We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Avon Lake, OH 44012
Angel
Job Details: 07/18/2022
Cc that in the RC theres water pooling. Verified and confirmed drain tube was clogged up steamed out the drain tube but had to fish out the drain tube because it was still not draining properly also cleaned out drain tube in rear. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Euclid, OH 44132
Dan H
Job Details: 07/18/2022
"Customer complaint of ice build up and leaking, found evaporator drain tube clogged, cleared drain tube, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Brook Park, OH 44142
David R
Job Details: 07/18/2022
"Replaced both Ui and main control, harness and thermistor. Steamed all ice. Good. Give 24hrs to return to normal temps. Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS0
Near Parma Heights, OH 44130
Gabriel P
Job Details: 07/18/2022
Replace dsi and ignitor and still not lighting ordering control board but part is out of stock office reach customer when part is found and for scheduling ; ordrng 1 W11548757 (Control)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Beachwood, OH 44122
Manny
Job Details: 07/18/2022
"Cc unit not working at all, unit have not power, checked power and good voltage, took control and found, transformer, capacitor, magnetron and fan all burned, looks like a thermal incident unit have melted metal stuck on it and looks like some spots got welded with the heat, calling techline to report spoke to Chris, he asked me for pictures, send him pics, asked if its only on the high voltage side, told him yeah and that looks like it started at the transformer, transformer screws are welded to the chassis, he sending the unit for review and theyll contact me and customer with the next steps, waiting for pop, spoke to Bj and he said if wpl says that the unit is under warranty then it is and I dont have to wait for pop, he stated unit was built in Jun 2021. Provided customer with the SR# and let him know wpl will contact him ; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model PYET344AYW
Near Avon Lake, OH 44012
Angel
Job Details: 07/18/2022
"Cc that unit makes loud noise when you start it. Confirmed started rattling loud when you start it. Took apart unit and found blower wheel cracked in half will need blower wheel replaced.; ordrng 1 W11497304 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Olmsted Falls, OH 44138
David R
Job Details: 07/18/2022
Cc unit making loud screeching noises. Verified. Will need dryer repair kit. Replaced from t/s. Tested. Good. Cleaned out all int inside. Good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HC
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/18/2022
Installed agitator OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Lyndhurst, OH 44124
Manny
Job Details: 07/18/2022
"Replaced damper, control, customer stated the unit is not dispensing water, found kinked line and reservoir frozen, steamed reservoir (32 mins) and fixed kinked line opt test ok. Took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB9059CS
Near Painesville, OH 44077
Jason N
Job Details: 07/18/2022
"Cc unit has ice buildup in freezer sectionFound evaporator drain tray iced up and lower evaporator. Switched defrost timer in defrost mode, checked power at heater, good at 122v. Checked resistance through bimetal and heater element , reading 55.7k ohms. Checked element resistance, good at 28 ohms, bimetal resistance reading 55.7k ohms. Unit needs defrost bimetal. Crediting cost of valve already paid for towards final labor balance. ; ordrng 1 12001937 (Defrost thermostat)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jason N
Job Details: 07/18/2022
"Cc unit not advancing cyclesCustomer stated unit stayed in wash cycle for over 30 minutes on normal, so she canceled the cycle. She stated its never done that before. Ran diagnostics, no fault codes stored. Ran auto test, all functions passed. No issues found with unit. Advised customer to allow unit to complete wash cycle, which will take 30-40 minutes on normal before advancing to rinse and spin, so approximate cycle will be around an hour. If normal cycle takes longer or cycle issues arise, possibly could be a control issue, but without duplicating issue, would not advise at this point."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Willoughby, OH 44094
Corina B
Job Details: 07/18/2022
Replaced the harness. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Orwell, OH 44076
Brian M
Job Details: 07/18/2022
"Customer no longer needs service, customer had note on door"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Sheffield, OH 44054
Angel
Job Details: 07/18/2022
Cc that the left front burner was not lighting. Verified and noticed that the burner was kind of wet around ignitor removed old burner head and replaced it with the new one tested unit and ignited right up. Explained to customer not to use wet clothes around burner area if they are make sure for it to be damped or close to dry. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Columbia Station, OH 44028
David R
Job Details: 07/18/2022
"Will also need glass door. Thats what has the sticky side to hold everything together. Ordering out glass door. Customer wants estimate for cooktop to be repaired. Customer will have to pay for SVC, Labor and Parts. WPW10535710 cooktop; ordrng 1 W11176456 (Glass door)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6AQY
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/18/2022
"Condenser fan making rattling sound giving estimate,he will not fix ; ordrng 1 241696606 (Condenser fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Elyria, OH 44035
Gabriel P
Job Details: 07/18/2022
"Customer complaint of a bin on freezer not snapping in confirm it was not but use flat screw driver to get it to snap and it work advise customer if she continues to have issue to give us a call back,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Painesville, OH 44077
Dan H
Job Details: 07/18/2022
"Installed new freezer section door, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEW2
Near Painesville, OH 44077
Dan H
Job Details: 07/18/2022
"Customer complaint that fresh food section is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, compressor and condenser fan are running, air damper is open, good frost pattern on evaporator, unable to duplicate the problem, unit is operating as designed"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH21F7HWG
Near Perry, OH 44081
Joe O
Job Details: 07/18/2022
Installed control. Advised customer to monitor over the next 48 hours. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Cleveland, OH 44144
Marie V
Job Details: 07/15/2022
"Cc that the unit does not spins the clothes out, confirmed. Ran diag, no codes. Found hut stripped and gearcase is leaking oil. Tried to remove agitator. Is stuck. Ordering agitator, gearcase and hub. ; ordrng 1 W11454738 (Gearcase) and 1 W10528947 (Hub) and 1 W11480892 (Agitator) and 1 W11561052 (Agitator couple) and 1 W11418231 (Agitator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Mayfield Heights, OH 44124
Joe O
Job Details: 07/15/2022
"Cc: not washingFound sump receiving proper power, not washing. Needs sump assembly Customer does not want to repair at this time ; ordrng 1 WPW10482480 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Mentor, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint of brown flecks coming out of unit, found detergent and fabric softener build up on tub wall and in agitator, advised customer to run clean washer cycle several times, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Maple Heights, OH 44137
Manny
Job Details: 07/15/2022
"Replaced console and ui, cant test unit, the 220V outlets are covered by a bunch of pallets, store manager said he will tested out once the pallet have been moved and if he sees any issues hell give us a call."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Willowick, OH 44095
Jason N
Job Details: 07/15/2022
"Cc unit leaking from front of door Ran wash test, found unit leaning forward, water splashing from bottom of door. Leveled unit and added slight rear tilt to unit. Reran wash test and checked for leaks. None found on second test. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model KEBS207BSS00
Near Beachwood, OH 44122
Corina B
Job Details: 07/15/2022
CC that there is a fault code f2e1. Confirmed. When pressing the cancel the start turned on. Will need a new ui. Part is nla. Did advised cust to all core centric to see if the can fix the ui. Advised customer the part would not be Under warranty if we install part. ; ordrng 1 W10452290 (Ui)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 07/15/2022
Installed tub Ran test cycle OP Test Ok Moved mod ser tag to door because it would not stick to the new frame
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Cleveland, OH 44128
Manny
Job Details: 07/15/2022
"Cc unit no draining all the clothes, stated it happened a couple times and happened with the last load, for 2 rugs in the basket and unit was blinking, in pause, removed the rugs and ran diagnostics, found code f0e5 for off balance load, cleared code and ran test cycle, unit working as designed no issues with draining, informed customer of the off balance and how to remedy and prevent this from happening again and advise not to wash rugs in the unit as the rubber back can come apart and clogged the drain pump. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Dan H
Job Details: 07/15/2022
"Installed new heater , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Timberlake, OH 44095
Jason N
Job Details: 07/15/2022
"Cc unit not spinning out Cust stated that a lot of times, unit will not advance to drain and spin cycle. She will have to manually set it for a drain and spin cycle. Ran diagnostics, found codes f8e1 for long fill. Found hot water turned off to unit. Turned on and ran auto test, all functions passed. Ran quick wash cycle in entirety. All functions passed, unit spins and drains properly. Unit was faulting out on low water level during cycle since customer was using wash temperatures set to hot. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Strongsville, OH 44136
David R
Job Details: 07/15/2022
"Replaced heater, tested, good, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near South Euclid, OH 44121
Corina B
Job Details: 07/15/2022
"Cust showed pop, sent pic. CC that the u it does not start. Confirmed. The basket does not move, the unit hums. Checked the wire harness, good. Checked the motor pms 2-3 4.2 ohms 4-2 4.2 ohms pins 4-6 2.6 ohms. Will need a new motor and capacitor. Office needs to reschedule appointment ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Hiram, OH 44234
Brian M
Job Details: 07/15/2022
Cc of low ice production Found bin full Advised on cycle and how bail arm functions on new machines OP Test Ok
We serviced a
GE REFRIGERATOR
Model GTS22JBPCRWW
Near Mayfield Heights, OH 44143
Joe O
Job Details: 07/15/2022
Cc: leaking into ff sectionFound drain tube plugged. Needs drain cleared. Cleared drain. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF3
Near Painesville, OH 44077
Dan H
Job Details: 07/15/2022
"Customer complaint that ice maker is not working, ice maker would not cycle, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 241642534 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Jason N
Job Details: 07/15/2022
Cc unit humming noise and doesnt seem to shut off for very longFound the noise in question on unit is the evaporator fan running in the freezer section. Customer stated the noise stops when the doors are open and then starts again and seems run a long time. Advised customer noise level is normal for this unit and fan will run until temperatures are satisfied in both sections. No issues found with unit at this time. Unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED9700SQ0
Near Strongsville, OH 44136
David R
Job Details: 07/15/2022
"Cc unit will come on but not start a cycle. Fuses are good. Power 240 is good. Suspect control. Called techline. Main control not sending out correct power to motor. Will need main control. Customer paid SVC. 8546219 main control is NLA discontinued."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mayfield, OH 44143
Corina B
Job Details: 07/15/2022
"Replaced the heater. There is floor damaged. Took pictures. Started a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Bedford, OH 44146
Manny
Job Details: 07/15/2022
"Cc unit not freezing all the way in the, found temps set to Celsius and FZ set to -15C with puts it to 5F 5 degrees above recommended, switch temps to Fahrenheit and set it to recommended, advise customer to allow 24 hrs for temp to reach the set temp. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Painesville, OH 44077
Dan H
Job Details: 07/15/2022
"Customer complaint that oven is not keeping temperature, oven temperature sensor is good, found terminal block starting to burn, installed new terminal block and harness, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Gates Mills, OH 44040
Corina B
Job Details: 07/15/2022
Installed the chute. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Independence, OH 44131
Manny
Job Details: 07/15/2022
"Cc unit no making ice, found ice maker not homed, turned off and off ice maker and ran harvest test, ice maker harvest and fills properly, unit is working as designed, advise customer to monitor the unit and to allow 24 hrs for the ice maker to make enough ice."
We serviced a
KITCHENAID REFRIGERATOR
Model Krfc704fps03
Near Madison, OH 44057
Jason N
Job Details: 07/15/2022
Installed evaporator cover. Ran functionality tests. Advised customer to allow several hous for unit ff section to return to desired temperatures. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MTB1955ERW
Near Mayfield Heights, OH 44124
Joe O
Job Details: 07/15/2022
Cc: noisesFound popping noise when unit shuts shuts down the cooling. Found noise is coming from refrigerant running through lines. Advised customer it is normal noise. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Chardon, OH 44024
Brian M
Job Details: 07/15/2022
Cc no power Found ui and control dead No lights on control Needs contr and ui ; ordrng 1 W11543994 (Control) and 1 W11478524 (Ui)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD4A
Near Chesterland, OH 44026
Corina B
Job Details: 07/15/2022
"CC that a piece feel off, it leaks and does not drain all the way. Found the wheel on the lower rack fell off, reattached. Started a cycles watched, no leaks. Found a plastic piece inside the drain pump, removed. Drain hose goes into the basement. Advised cust to have drain hose installed to the kitchen sink. Started a cycle again no leaks and drained. . Opt test ok"
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/15/2022
"Customer complaint that door will not shut, confirmed, adjusted door latch and strike, door is closing now, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Marie V
Job Details: 07/15/2022
Cc that the unit makes a joint when it starts. The water valve is making the noise. Advice cust office will contact regarding repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Olmsted Falls, OH 44138
Angel
Job Details: 07/15/2022
Cc that RC door seal was coming off. Verified and found that the seal was not completely pushed in on the top corner so it would pop out when opening the door popped in the seal properly and had the customer test it out himself and seal was not coming off anymore. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/15/2022
"Replace control,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lakewood, OH 44107
Marie V
Job Details: 07/15/2022
Took POP. Cc that the freezer has lots of frost. Confirmed. Found a gap at the freezer gasket at the top. Steamed out gasket. And asked cust to allow gasket to cool down in that shape for at least one hour. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 07/15/2022
"Replace capacitor and motor,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lakewood, OH 44107
Marie V
Job Details: 07/15/2022
"Cc that the unit is leaking even when not in use. Confirmed. Found a defective water valve. Once you open the water to unit it starts leaking into the tub. Unit will need new water valve. Told cust not to use until repair is complete. ; ordrng 1 W11175771 (Water valve.)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE8A
Near Rocky River, OH 44116
Marie V
Job Details: 07/15/2022
Replaced solenoid. Cust tested unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44102
Gabriel P
Job Details: 07/15/2022
"found evaporator frozen and loose connections and also thermistor was not place on correct spot . Correct loose wire and thermistor also steam all ice,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Brook Park, OH 44142
Gabriel P
Job Details: 07/15/2022
When arrive customer say that it stop leaking and making ice ran diagnostic and ran test 56 no error and test 57 it pass and test 45 fill test pass and test 16 and 17 door switches and pass also check ice sensor and it pass advise cause to monitor it might need to reset but if it continues to not make ice we need to call whirlpool tech line and see if it needs a control
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Strongsville, OH 44136
Gabriel P
Job Details: 07/15/2022
"Ran diagnostic found error code F6e4 float switch so delete error and check float switch is good ran diagnostic test it pass advise customer to make sure nothing gets underneath float,opt test ok"
We serviced a
JENN-AIR COOKTOP ELE
Model JGC3536GS0
Near Strongsville, OH 44149
Gabriel P
Job Details: 07/15/2022
Correct issue with cook top but bottom is shifting customer is going to contact install cause it looks like they didnt glue it
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Parma, OH 44134
Manny
Job Details: 07/15/2022
"Replaced control, tested unit, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Ashtabula, OH 44004
Jason N
Job Details: 07/15/2022
"Installed drive motor. Ran operational test, good tumble, no abnormal noises heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Rome, OH 44085
Brian M
Job Details: 07/15/2022
Customer has certification of extended warranty took pic Cc unit not agitating properly Found shifter issue Need stator clutch and slider ; ordrng 1 W11195971 (stator) and 1 W10734521 (slider) and 1 W10754448 (clutch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Amherst, OH 44001
David R
Job Details: 07/15/2022
"Cc unit not making ice. Test button underneath isnt working, not cycling, getting correct power. Water dispenser is working good, good flow. Ordering icemaker; ordrng 1 W11284458 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Avon, OH 44011
Marie V
Job Details: 07/15/2022
"Took cabinet out and found that bottom left corner was damaged. Took pics, will need to reorder cabinet. ; ordrng 1 W10677266 (Cabinet)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS4
Near Fairview Park, OH 44126
Angel
Job Details: 07/15/2022
Cc that everything worked on unit besides the start button. Confirmed tried starting unit and it would not start reseted unit tested again and started working as should. Opt test ok
We serviced a
WHIRLPOOL DRYER GAS
Model Wgd94heac2
Near Avon Lake, OH 44012
Angel
Job Details: 07/15/2022
Cc that unit is not heating. Started unit up and since its a gas dryer I could see through the peep hole and the igniter turns on and it will ignite the flame but after the 4th time it did not ignite will need coils replaced. Replaced coils tested unit. Opt test ok.; used 1 279834 (COIL) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Angel
Job Details: 07/15/2022
Cc that unit stayed locked and it will not power on. Confirmed tried starting unit and it will not power on got to the control board checked for power and it was good but control board is dead unit will need control board and drain pump replaced. Gave customer estimate and he stated he will rather spend the money on a new unit. Charged service call.; ordrng 1 W11116592 (Control) and 1 W10876600 (Drain pump)
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Mentor, OH 44060
Joe O
Job Details: 07/15/2022
"Cc: not workingFound display not working. Managed to get unit to a cycle to test heating. Unit is heating. Disconnected power, tech sheet does not show which boards power display. Powered unit back up. Found display working. Advised customer could have a glitch in control, and that if it happens again it could be multiple different boards that could need replaced."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Madison, OH 44057
Dan H
Job Details: 07/15/2022
"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) error code, found hub worn out, unable to remove agitator, unit needs new hub and agitator , customer does not want repair at this time; ordrng 1 W10528947 (Hub) and 1 W11550891 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ
Near Euclid, OH 44123
Jason N
Job Details: 07/15/2022
"Cc unit freezer door not closing properly, frost buildup. Customer showed popFound freezer not sealing on several corners, gaps in gasket. Heated gasket and stretched to mate to cabinet properly. Adjusted unit level for slight tilt back to help with gravity closing of doors. Advised customer to monitor, frost in freezer should dissipate within a few days."
We serviced a
MAYTAG WASHER
Model MTW5800TW0
Near Euclid, OH 44132
Jason N
Job Details: 07/15/2022
Cc unit not starting cycle unless lid is lifted several timesChecked lid switch continuity while lifting and closing lid. Found contacts will sometimes read open when lid Is closed. Unit needs lid latch replaced. ; ordrng 1 WP8318084 (Lid latch)
We serviced a
WHIRLPOOL DRYER
Model MEDE500VW1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/15/2022
"Cc: squealingFound pulley worn. Needs dryer repair kit. Installed dryer repair kit. Tested, op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Cleveland, OH 44130
Manny
Job Details: 07/15/2022
"Replaced control and thermal cut off, ran normal cycle opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF0
Near Willoughby, OH 44094
Corina B
Job Details: 07/15/2022
"CC that there is frost on the frozen food. Confirmed. Checked the temp 15* Fz ff 45* the temp both are set on cold. Gaskets are good. No frost or ice on the freezer cabinet. Set both settings to recommend, advised cust food with a lot of moisture with have frost on it. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Lorain, OH 44053
Angel
Job Details: 07/15/2022
"Cc that unit has an F7E1 error code. Confirmed ran diagnostics and unit had a F7E7 and a F7E1 all having to do with motor and actuator. Looked underneath unit and found that one of the legs from the dryer i guess fell off and fell underneath the washer and from them overloading the washer it got stuck underneath the pulley cover causing it to jam the pulley and not letting the motor spin. Replaced pulley, cam and belt tested unit and it agitated and spun as should. Opt test ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44134
Manny
Job Details: 07/15/2022
"Cc unit not working, stated that the unit was lock and no unlocking and that someone from Home Depot told her this unit is susceptible to power outages and that she might need control, ran diagnostics and found code F7E1 for basket speed fault, tilted unit back and shifter ran calibration opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Wickliffe, OH 44092
Jason N
Job Details: 07/15/2022
"Cc unit stopped cycling, shutdown after cycle startedRan diagnostics, found code f5e2 for lid lock failure. Replaced lid lock assembly using truck stock part. Cleared codes, ran auto test and calibration. All functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU912PFGQ0
Near Euclid, OH 44132
Jason N
Job Details: 07/15/2022
"Cc detergent dispenser not workingCustomer stated unit is not dispensing detergent and therefor not cleaning the dishes. Ran cycle test, unit is filling and washing, confirmed detergent door not opening during cycle. Unit needs dispenser release mechanism replaced. ; ordrng 1 WP3369000 (Drawbar) and 1 WP3368999 (Spring) and 1 8193646 (Actuator) and 1 676413 (Latch)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lorain, OH 44053
Angel
Job Details: 07/15/2022
Cc that ui got stuck on clean. Confirmed display says clean but will not do anything. Turned off power to unit and removed ui and found that it had moisture damage on board. Was going to replace it and noticed that only the panel came by itself and not the board. Have to reorder part.; ordrng 1 W11413965 (Console)
We serviced a
KENMORE RANGE
Model 79048839901
Near Mentor, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint that nothing is working, confirmed, Found 120 vac to control, unit needs new control, customer does not want repair ; ordrng 1 316418583 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2589AES2
Near Cleveland Heights, OH 44106
Corina B
Job Details: 07/15/2022
CC that the unit is not cooling. Confirmed. Found the start relay not turning on. Replaced the start relay from surplus t/s. Opt test ok ; used 1 WPW10197428 (Start device) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44109
Marie V
Job Details: 07/15/2022
"Cc that the unit is not spinning or washing the clothes. Ran diag f8e1 long fill no fill. Unit had drain hose on floor. Explain cust that unit was siphoning water while filling up, will need to install a pipe to have drain hose connected. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Mentor, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint of knocking noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Mentor, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint that unit is really loud when spinning, ran high speed spin, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint that unit is not dispensing ice, confirmed, no power to auger motor, found broken wires at bottom of door, unit needs new door; ordrng 1 W11390104 (Frz door ss)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/15/2022
CC that the doors are not level. Confirmed. Raised the left side of the refrigerator and adjusted the screws to level the doors. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44105
Manny
Job Details: 07/15/2022
"Cc that the light switch is getting stuck, switch looks crooked, readjusted switch and lubricated with petroleum Vaseline. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Middleburg Heights, OH 44130
David R
Job Details: 07/15/2022
"Customer sent me video of noise. Nothing stuck under basket. Checked and found bolt on slider loose that connects rotor and stator properly. Chipped slider. Replaced slider kit from t/s. Ran test 51/52. Good, no noise. Customer to monitor. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3JHAXTS01
Near Parma Heights, OH 44130
David R
Job Details: 07/15/2022
Cc unit leaking. Found FZ drain tube clogged up. Removed all debris and steamed all ice. Pour water to test. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kent, OH 44240
Brian M
Job Details: 07/15/2022
Cc unit not washing properly Found unit to cutting out during test mode Cant determine if its a capacitor or control Needs capacitor and control and motor ; ordrng 1 W11603810 (Control) and 1 W10890624 (motor-drve) and 1 W11428524 (Cap)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV07
Near Avon, OH 44011
Gabriel P
Job Details: 07/15/2022
Replace door opt test ok
We serviced a
ELECTROLUX RANGE
Model EW30ES65GSI
Near Kent, OH 44240
Brian M
Job Details: 07/15/2022
"Cc unit went dead other than a few blue light after a power surge Tried following tech sheet but unit has multiple control boards that feed off of each other could not determine what board controlled what, online Electrolux would not load any information. Customer wants to try what seems to be the main control for unit and oven then a display board Customer also requested to order 2 clips for deli drawer in his fridge ; ordrng 1 316576612 (controller) and 1 316535201 (board) and 1 316576432 (board) and 2 241993701 (clip-slide)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Solon, OH 44139
Brian M
Job Details: 07/15/2022
Installed Lid OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Solon, OH 44139
Brian M
Job Details: 07/15/2022
Installed icemaker Unit filled OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE REFRIGERATOR
Model 3639754780
Near Bedford Heights, OH 44146
Joe O
Job Details: 07/15/2022
Arrived. Customer stated they no longer need service
We serviced a
WHIRLPOOL DRYER
Model GEW9200LT1
Near Bedford, OH 44146
Joe O
Job Details: 07/15/2022
"Cc: not heatingFound heating element open. Needs element; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 07/15/2022
"Customer complaint that unit is not dispensing ice, confirmed, found auger motor not working, auger motor is receiving 120vac , installed new auger motor from truck stock surplus, op test good ; used 1 W10822606 (Auger motor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland, OH 44128
Manny
Job Details: 07/15/2022
"Cc unit not working, is leaking, and the front part falling off, verified and the top looks like the unit was drop from the second floor upside down, dispenser housing is broken and missing the dispenser, console has the screw taps broken and its falling off, bellow is twisted and has a hole, removed top cover and found the right tub spring about to come off and the left spring is completely off and the tub is hanging on the right spring the rotor is rubbing against the back cover, the control cover looks broken but control looks functional and the right side looks like the unit was either slide or dragged, unit will need tub assembly, there could be other parts needed but hard to determine since unit is not operational.; ordrng 1 WPW10460693 (top) and 1 W11491750 (Back panel) and 1 W11324037 (Console assembly) and 1 W11314678 (bracket) and 1 W11458348 (Channel) and 2 W10245452 (retainer)s and 1 W11322905 (cntrl-elec) and 1 W11524105 (Drawer) and 1 W11314648 (bellow) and 1 W11460604 (Tub assembly) and 1 W11314361 (rotor) and 4 W11316766 (Dampers-shocks)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Willowick, OH 44095
Jason N
Job Details: 07/15/2022
"Cc unit door not closing properlyCustomer stated the deli drawer does not close all the way. Confirmed, found ice/frost buildup on ff evaporator cover which is interfering with back or drawer. Per service pointer stating checks for this issue, ordering drip pan and evaporator harness. ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Evap harness) and 1 WPW10389152 (Support)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 07/15/2022
"Replaced heater, ran diagnostics, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/15/2022
"Cc: intermittent ice, loud operationCustomer stated the unit stopped making ice for about 1 day. Then started again. They stated the unit gets loud occasionally during operation. Cycled ice maker, ice maker cycling. Ran ice maker fill. Ice maker filling. Ohmed out fill tube heater. Heater checks good. Not frozen fill tube. Checked door harness no broken wires. Shut unit down and re started. No abnormal noises heard. Fans and compressor running. Tested damper. Damper checked good. Found unit has vibration noise while running. Advised water lines on rear of unit can cause vibration, pulling on unit vibration went away. Could not duplicate issues. Op test ok"