Service History 287

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44106

Joe O

Job Details: 08/25/2022

Installed belt and valve. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Strongsville, OH 44149

Gabriel P

Job Details: 08/25/2022

"Found pulley and belt squeaking replace from t/s opt test ok ; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 08/25/2022

"Customer complaint that is not draining found something inside drain pump preventing from draining ; ordrng 1 WD19X24829 (Drain pump kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chagrin Falls, OH 44022

Joe O

Job Details: 08/25/2022

Upon arrival unit working. Stated unit has been working. Advised customer the water valve may have fixed the issue. Advised customer to monitor over the weekend and contact on Monday to either close out job or get service.Please keep job open until we hear from customer on Monday; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44114

Angel

Job Details: 08/25/2022

Cc that unit will not cool and that it keeps shutting off and on. Unplugged unit and waited couple of minutes reconnected it and the compressor is humming pulling 8apms and gets hot real quick. Unit will need compressor replaced. Ordering part office to reschedule compressor out of stock.; ordrng 1 W11370574 (Compressor) and 1 W11504419 (Coupler 8/7) and 1 W11504420 (Coupler 8/6)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PF3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/25/2022

Cc unit stopped making ice Found ice build up behind icemaker system Pulled fridge found unit to have been leaking outside of cabinet This is a non repairable issue Customer to call Frigidaire

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Streetsboro, OH 44241

Brian M

Job Details: 08/25/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland Heights, OH 44118

Marie V

Job Details: 08/25/2022

"Cc that the unit is making a grinding noise. Ran diag, no error code. Ran auto test. Unit sounded different. Tilted u it. Found screw for cam off. Replaced cam from T/S. Ran calibration. Tested unit. Op test ok; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Willowick, OH 44095

Jason N

Job Details: 08/25/2022

Installed freezer door using customer supplied part. Ensured good gasket contact to cabinet. Customer satisfied with appearance. Op test good.

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Seven Hills, OH 44131

David R

Job Details: 08/25/2022

Replaced blower wheel. Good. Tested. Good. Took a while to break wheel off. Good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Lakewood, OH 44107

Angel

Job Details: 08/25/2022

Cc that unit kept getting a F51 error code. Verified and noticed that the water supply lines were barely opened and looked underneath washer and rotor screw was completely loose removed and added lock tight and reinstalled tested unit and did not get the error code customer stated they would get the error code like 2 minutes into the beginning of cycle. Tested 2 times and unit worked as should. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Kent, OH 44240

Brian M

Job Details: 08/25/2022

Cc unit wont start Found motor not wanting to run Motor smells like its burnt but no physical damage seen Needs motor and cap; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (CAPACITOR)

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Avon Lake, OH 44012

Angel

Job Details: 08/25/2022

Replaced heater tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW

Near Kent, OH 44240

Brian M

Job Details: 08/25/2022

Cc no ice Found ice maker turned off Icemaker sent was wrong part

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Eastlake, OH 44095

Jason N

Job Details: 08/25/2022

"Cc unit not spinning out, not finishing cycles, making a noise when agitation Ran diagnostics, found code f7e7 for motor unable to reach target rpm. Ran auto test cycle, all functions passed, slight noise from pulley when agitating. Replaced pulley using truck stock part. Ran rinse and spin cycle, noticed water coming in was hot. Found hot and cold lines reversed. Corrected water line connections. Restarted spin and drain. Unit spin out properly without any issues. Op test good.; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Elyria, OH 44035

David R

Job Details: 08/25/2022

"Replaced thermistors, control, plunge. Found thermistor in FZ set in wrong place. Corrected. Tested. Good. 24 hours to return to normal temps."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Mantua, OH 44255

Brian M

Job Details: 08/25/2022

Cc deli drawer not self closing Found harness snagging and not allowing movementFixed harness OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Eastlake, OH 44095

Jason N

Job Details: 08/25/2022

"Cc unit LF burner stopped workingReplaced burner element and infinite switch using customer supplied pre Id parts. Tested burner operation, op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Elyria, OH 44035

David R

Job Details: 08/25/2022

"Cc unit not making ice. The arm was up on ice maker. Indicating it was turned off. Let customer know, someone or something probably bumped it and turned it off. Customer kept on saying how was I suppose to know that. Referred her to pics and indications on icemaker and also referred her to read owners manual. Air filter and water filter lights on, referred her to owners manual to change and reset. Will need to be replaced every 6 months or can cause low water flow to dispenser and icemaker. Icemaker arm was just turned off, flipped down and called for water; saved tckt"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Orwell, OH 44076

Brian M

Job Details: 08/25/2022

Installed control Programmed personality Ran test drain test ok OP Test Ok

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Independence, OH 44131

Corina B

Job Details: 08/25/2022

Replaced the ui. Brought core back for return. Heated both ovens to 350*. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GNE29GSKBSS

Near Painesville, OH 44077

Dan H

Job Details: 08/25/2022

"Customer complaint that fresh food section section is not cooling, fresh food section temperature at 54 degrees, found fresh food section evaporator fan not running , unit needs new fresh food section evaporator fan ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Mentor, OH 44060

Dan H

Job Details: 08/25/2022

"Customer complaint of noise and ice build up , found frost build up in freezer section , found door not sealed, reset tracks, door seals now, no unusual noises heard, unit is operating as designed"

We serviced a

MAYTAG RANGE

Model MER7700LZ2

Near Mentor, OH 44060

Dan H

Job Details: 08/25/2022

"Customer complaint that broiler is not working, started broiler, broiler heated, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTKB0

Near Bedford Heights, OH 44146

Corina B

Job Details: 08/25/2022

"CC that the unit is dead. Confirmed. Checked power at the terminal block, 0 volts. A lot of mouse droppings on the floor. Theres a breaker that will not reset. Will need an electrician."

We serviced a

GE DRYER

Model GFDS350GL1WW

Near Highland Heights, OH 44143

Manny

Job Details: 08/25/2022

"Cc unit not working, stated unit wont tumble, verified and drum not tumbling, took unit apart and found belt broken and belt switch stuck open, unit will need belt and switch.; ordrng 1 WE12M29 (belt drive) and 1 WD21X10261 (switch interlock)"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Willoughby Hills, OH 44094

Dan H

Job Details: 08/25/2022

"Customer complaint that unit is not coming on, confirmed, user interface is unresponsive, unplugged unit, plugged back in, user interface lit up, started normal dry cycle, op test good"

We serviced a

AMANA REFRIGERATOR

Model ARS2464BB

Near Cleveland, OH 44143

Dan H

Job Details: 08/25/2022

"Installed new valves and guest fitting, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Wickliffe, OH 44092

Dan H

Job Details: 08/25/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 0 degrees, found fresh food section evaporator frozen solid, unit need new fresh food section evaporator thermistor and control; ordrng 1 W10837236 (Thermistor) and 1 W10807590 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 08/25/2022

"Installed new door handle, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Painesville, OH 44077

Dan H

Job Details: 08/25/2022

"Installed new thermostat and timer, op test good"

We serviced a

AMANA REFRIGERATOR

Model ART308FFDB10

Near Bedford Heights, OH 44146

Corina B

Job Details: 08/25/2022

CC that the unit is dead. Confirmed. Found the cord is chewed. Will need a new cord. ; schdld next appmnt for 8/31 WED !

We serviced a

KITCHENAID DISHWASHER

Model KUDI01FLSS3

Near Solon, OH 44139

Corina B

Job Details: 08/25/2022

"CC that there is water in the tub and leaks on the floor, has to turn the water off to the dishwasher. Turned water on, not leaking into the tub. Started a cycle filled correctly. Drain loop is above the sink. 0 volts to the valve from the control. Could have the valve weeping. The hinges are broken. Will need a new valve and hinges. Possibly the control, is nla. ; ordrng 1 8534963 (Control) and 1 WP8531669 (Valve) and 1 8194001 (Link), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lyndhurst, OH 44124

Manny

Job Details: 08/25/2022

"Cc unit takes too long to dry, pull unit out and noticed no vent instead unit had a sock on the vent that they were using as a lint catcher, removed sock and was full of lint blocking the outgoing hot air. Tested unit and unit heating properly, Advise customer to install a vent on the unit she said that it has never dry in one cycle, I asked if the sock have been there since day one and she said yes, I told her that the sock will impede the airflow of the unit. Unit is working as designed, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDL02IRBS2

Near University Heights, OH 44118

Marie V

Job Details: 08/25/2022

"Cc that the unit is not working at, all. Confirmed. Found fuse open. Will need new fuse. ; ordrng 1 W10258275 (Bimetal)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Shaker Heights, OH 44122

Marie V

Job Details: 08/25/2022

Replaced adjuster. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44105

Marie V

Job Details: 08/25/2022

Cc that the unit gets stuck in wash cycle. Ran diag found error code F8E1 long fill no fill. Drain hose was on the floor. Started a cycle water was siphoning. Showed cust. Drain hose needs to be installed 39 inches from bottom of unit to avoid siphoning. Ran calibration. Cust started a cycle with clothes. Op test ok

We serviced a

MAYTAG DRYER

Model MED5630HC0

Near Avon Lake, OH 44012

Angel

Job Details: 08/25/2022

Cc that unit was displaying an loc and would not start. Verified and unit had the control lock activated disabled it and explained customer how to activate it and disable it. Unit working as designed. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Beachwood, OH 44122

Manny

Job Details: 08/25/2022

"Cc unit leaking from left side, ran test cycle and unit coming from the back, water coming out of the pump&motor unit will need pump&motor and door seal. Customer needs to remove the unit due to a loose electrical wire under the unit and a copper pipe that can snag the heater wires.; ordrng 1 W11416363 (Pump&motor) and 1 W11606677 (Seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Parma Heights, OH 44130

Manny

Job Details: 08/25/2022

"Tap system Was trying to evacuate r600 out of the system noticed no refrigerant in the system, charged with nitrogen pressure going down slowly used micro leaks detector but no leaks detected, was about to start removing components, when pulled filter to cut and the steel tube snapped, stopped cutting and recharge with nitrogen and nitrogen coming right out of the steel tube, and tube cam off the cabinet spoke to AB he advise trying to pull the tube out of the cabinet to see if theres any slack but cant pulled it out he advise calling wpl tl, called wpl tl and spoke to butch, unit will be send for review for exchange.; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Brook Park, OH 44142

Marie V

Job Details: 08/25/2022

"Cc that the rinse cycle stops and that the unit shows the light is flashing. Ran diag, no error codes. Ran auto test pass. Started rinse and spin and I paused the cycle. Asked cust if this is the way it looks. He said yes, I have to move the know or press start to make it work. Verify water pass. Replaced latch from T/S. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44052

Angel

Job Details: 08/25/2022

Cc that he thinks refrigerator is leaking from behind. Unit does not have any water supply hooked up so i was looking and saw that the stains in back of fridge looks like there coming from floor or wall where the refrigerator is at took off compressor access cover and drain pan looked good move fridge out of spot and everything seemed clean in drain pan area and no water leaking from it. Explained to customer that the refrigerator is fine cant find any water leaking and showed him the floor and wall also took a picture of it. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA00

Near Chagrin Falls, OH 44022

Jason N

Job Details: 08/24/2022

"Cc unit not coolingFound both sections on unit at 65 degrees, no frost pattern on evaporator. Tapped system, low side at 15 in/hg vacuum. Ordering compressor and uv dye drier, parts covered under KA 120 mo. warranty. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Filter drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Manny

Job Details: 08/24/2022

"Cc unit not washing and making a noise, ran diagnostics no codes unit started making a loud grinding noise, tilted unit back and everything looks good but gearcase case bearings are making a lot of noise, unit will need a gearcase, and cam.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley)"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ01

Near Newbury Township, OH 44065

Corina B

Job Details: 08/24/2022

"CC that the unit is not making ice. Confirmed. Found the ice maker arm not inserted correctly. Corrected the arm, ice maker cycled. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW1

Near Elyria, OH 44035

David R

Job Details: 08/24/2022

"Customer said she was having streaks on darks. Ran vinegar on Clean Washer cycle, couple days later ram darks with less detergent. Good. Working correctly. Wants inspected and checked. Ran diagnostics, no error codes. Ran test 51/52. Good. Ran a heavy cycle to show customer height level. Good. Unit is good. Op Test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Fairview Park, OH 44126

Angel

Job Details: 08/24/2022

"Steamed out all ice and frost from ff section evaporator and Replaced main control, ui, drip pan and fan with harness. Opt test ok."

We serviced a

MAYTAG DRYER

Model Med9000yg0

Near Lakewood, OH 44107

Angel

Job Details: 08/24/2022

"Cc that unit was squealing. Ran unit and the squeal is from the idler puller used repair kit to replace belt, idler pulley and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID RANGE

Model KOCE500ESS06

Near Chagrin Falls, OH 44022

Jason N

Job Details: 08/24/2022

Installed ACU control. Ran bake test to 350 degrees. Oven preheated and cycled properly. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Elyria, OH 44035

Joe O

Job Details: 08/24/2022

Cc: leaking from freezerFound drain tube plugged. Need drain cleared. Cleared drain. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near University Heights, OH 44118

Manny

Job Details: 08/24/2022

"Cc unit leaking from the door, found a wither corn sprout in the door gasket, removed and ran diagnostics cycle no codes and unit finished without any leaks. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Avon, OH 44011

Marie V

Job Details: 08/24/2022

"Cc that the unit is making a loud noise. Confirmed. Took temps freezer at -0* and fresh food at 39* 40*. Found fresh food section evaporator full with ice. Thermistor under ice reading 7khms. Ordering control and thermistor and pan. ; ordrng 1 W11033168 (Fan) and 1 W11457241 (Pan drip) and 1 W10843055 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSS23GSKNCSS

Near Shaker Heights, OH 44120

Manny

Job Details: 08/24/2022

"Cc unit not cooling stated shes having electrical issues in the home, pulled unit out and no compressor running, hooked to killawatt and compressor not running used my compressor tester and compressor kicked on, compressor has an overload inside that could be damaged by the voltage fluctuation and chances are that the start device work but we can determine when compressor will go, spoke to BJ he said that let the customer know that there is a chance that compressor is weak, since power was on and off at the outlet and they have an electrician on site fixing the electrical issue, unit will need start device and capacitor. Customer will not proceed with the repair at this time. ; ordrng 1 WR08X21100 (refrigerator overloa) and 1 WR55X24064 (capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DWH0

Near Highland Heights, OH 44143

Jason N

Job Details: 08/24/2022

"Cc unit leakingCustomer stated she noticed a small dark puddle near the door corner on the floor, wasnt sure if unit was leaking, but wants checked out. Ran wash test for 30 minutes, did not find any evidence of a leak at this time. Could not duplicate leak issue at this time."

We serviced a

WHIRLPOOL RANGE

Model WFG715H0EE0

Near South Euclid, OH 44118

Manny

Job Details: 08/24/2022

"Cc unit not heating up to temp, removed flame spreader and set unit to bake to verify spark ignition, good ignition, put spreader back and let unit finish preheating temps off by 15 degrees, calibrated off set temp to 5 degrees preheat oven again and took temp with temp probe, temp on meter matching the temp in oven. 350 on oven display and 355 to 360 in probe. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Lyndhurst, OH 44124

Joe O

Job Details: 08/24/2022

Cc: not washingFound control sending proper power to sump. Not washing. Needs sump assembly. Installed sump assembly. Ran diagnostics test cycle. ; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS2

Near Solon, OH 44139

Joe O

Job Details: 08/24/2022

Installed thermal fuse. Ran diagnostics test cycle. Op test ok Took unused ui for return.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFM00

Near Highland Heights, OH 44143

Jason N

Job Details: 08/24/2022

Cc unit door not sealingCustomer stated refrigerator door will not stay shut/seal properly. Replaced gasket using customer supplied pre Id part. Heated gasket to ensure proper seal to cabinet. Advised customer to allow 24 hrs for gasket to relax and maintain proper seal.

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ02

Near Westlake, OH 44145

Marie V

Job Details: 08/24/2022

"Cc that the unit is taking long time to make ice only few ice cubes since bought. Took temps 35* fresh food section and 3* in freezer. Found condensation at the back wall. Removed back wall full frost pattern no leaks or drain clogged. Seals are good inspected liner , good. Cycled ice maker dropped ice and filled out all the way. Removed fresh food section and sealed up damper area. Found water tank not full all the way. Flushed air out. Advice cust to monitor unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Ravenna, OH 44266

Corina B

Job Details: 08/24/2022

"CC that the unit quit cooling, they tripped breaker and started working. . Fz 0 ff 42. Checked the thermistors, passed. Good frost pattern on the evaporator. Advised cust with resetting the power, rebooted the control. Working as designed. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Elyria, OH 44035

David R

Job Details: 08/24/2022

"Replaced heater. Tested, good. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near North Ridgeville, OH 44039

David R

Job Details: 08/24/2022

"Replaced left hinge. Lid is not closing and able to lock correctly. In future let customer know would replaced right side hinge as well, still making a slight noise from right side hinge when closing. Tested unit in diagnostics. Good. Locking and All components working. Good. Op Test Ok ."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Strongsville, OH 44136

Gabriel P

Job Details: 08/24/2022

"Replace control and deffuser and thermistor,and steam evaporator,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Cleveland Heights, OH 44118

Angel

Job Details: 08/24/2022

Cc that unit was not cooling properly. Opened up freezer section and found evaporator cover was completely frosted up. Steamed out all frost and removed evaporator cover steamed out evaporator and found that the thermistor was not in its proper place replaced thermistor with new one and located it how its supposed to and added a zip tie so thermistor can read temperature properly Opt test ok.; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Cleveland, OH 44106

Angel

Job Details: 08/24/2022

Cc that they had a appliance person come out to check unit and said it was the compressor. Verified and confirmed plugged in unit with watt meter and as soon as the compressor started it was humming and pulling 11amps has lock rotor. Unit will need compressor and uv drier replaced. Ordering parts. Parts are covered under extended warranty. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Aurora, OH 44202

Corina B

Job Details: 08/24/2022

"CC that unit is not cooling. Confirmed. 75*. Found the compressor unplugged. Plugged the compressor in, started running. Advised cust 24hrs to cooling completely. Opt test ok. Advised customer to replace the plastic waterline with a braided flex line.or copper."

We serviced a

MAYTAG REFRIGERATOR

Model MBF2254HEW

Near Beachwood, OH 44122

Manny

Job Details: 08/24/2022

"Found loose screw in door stopper fasten screw, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairview Park, OH 44126

Marie V

Job Details: 08/24/2022

"Replaced heater. Tested unit, no leaks. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Berea, OH 44017

David R

Job Details: 08/24/2022

"Cc unit in spin sounds like its going to take off. Found gearcase leaking. Loud spin, ordering gearcase and slider assembly. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HC2

Near North Royalton, OH 44133

David R

Job Details: 08/24/2022

"Brand new, on first use found unit not heating. Checked wires plugged in at terminal. Found L1/L2 swapped. Corrected. Unit now not powering on. Only will power on when L1/L2 are swapped. Not getting 240 correct volts to unit. Looking inside outlet. Looks like burnt terminal. Recommend an electrician come out check outlet and whole 240 line to verify and correct. As of today, unit is good. Customer to have electrician come out and then check again with unit after that. As of today. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Bedford, OH 44146

Joe O

Job Details: 08/24/2022

"Cc: wet clothes at end of cycle, not spinning out properlyFound error code f2e1(stuck key). Ran auto test. Ran manual spin. Unit reaching high spin. Ran calibration. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lakewood, OH 44107

Marie V

Job Details: 08/24/2022

"Took POP. Appointment was made before warranty was over. Cc that the ice only comes Cushed and that fresh food is freezing food in fresh food and that the bins have plastic broken. Found air gap at the ice door. Will need replaced, also ordering diffuser for fresh food section. Set freezer to recommended as well. Also advise cust to every moth or so clear out ice bin and run water , ice gets stuck then when you try to dispense only cubes comes with crushed as well. ; ordrng 1 W11317276 (Diffuser) and 1 W11423781 (Door ice)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Cleveland, OH 44111

Marie V

Job Details: 08/24/2022

"Cc that the unit is not cooling properly in fresh food and ice is working but not like before. Took temps fresh food 49* freezer at 3* removed fresh food evaporator found fan not plugged in all the way. Corrected issue. Ran fan test on diag. Pass. Also ice box is half way full, ice maker has ice in mold. Ran error codes E5 timed ice making. Tested ice maker fan runs good. Goor cold air coming from freezer to ice maker. Set temp to -2 and set ui to fast ice. Advice cust to allow unit to get to recommended temps. Op test ok"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near Bedford, OH 44146

Angel

Job Details: 08/24/2022

Cc that glass broke and control issues. Control turned on kind of glitched will order control and unit will need outer glass assembly. Ordering parts.; ordrng 1 W11088878 (Control) and 1 W11459730 (Outer glass assembly)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44102

Marie V

Job Details: 08/24/2022

Cc that the unit is not advancing . Confirmed. Unit is heating and cycling . Found timer connector off place. Replaced timer. Op test ok Called safety

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Valley View, OH 44125

Marie V

Job Details: 08/24/2022

Replaced motor and cam. Ran calibration and auto test . Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW3

Near Garfield Heights, OH 44128

Manny

Job Details: 08/24/2022

"Customer stated that they received the same door and damaged again, stated that shes getting tired of this and clearing her day to be a home for the repair and we get here and doors are always bad and now she has a pile of doors in her garage, door came scratched reordering door ; ordrng 1 W11328751 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Parma Heights, OH 44130

Marie V

Job Details: 08/24/2022

"Took POP, Cc that the right hand side door is squeaking . Confirmed. Does not have any grease. Added to both doors. Op test ok"

We serviced a

WHIRLPOOL MICRO/OVENCOMBO

Model WOC75EC0HS20

Near Garfield Heights, OH 44128

Manny

Job Details: 08/24/2022

"Replaced parts, opt test ok took core for return"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RF4

Near Strongsville, OH 44136

Gabriel P

Job Details: 08/24/2022

"Bottom and top ice not making ice found door ice not closing correctly and try cycling icemaker on freezer ; ordrng 1 5303918773 (Door ice) and 1 241798233 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW0

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 08/24/2022

"Found other defective parts but no issue with valve and also the noise hearing when draining is draining pump the shaft is loose ordering pump ; ordrng 1 WPW10661045 (Pump), used 1 W10913953 (ACTUATOR), 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Chardon, OH 44024

Dan H

Job Details: 08/24/2022

"Customer complaint that unit is not washing, ran test cycle, unit filled , wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair; ordrng 1 W11025157 (Sump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Chardon, OH 44024

Dan H

Job Details: 08/24/2022

"Customer complaint that unit caught fire, found element shorted which caught the clothes to catch fire, unit needs new element, customer does not want repair, called whirlpool techline spoke to Ed; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Chardon, OH 44024

Dan H

Job Details: 08/24/2022

"Customer complaint that freezer section door is not sealing, Confirmed, used heat and petroleum jelly to adjust door gasket, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Chesterland, OH 44026

Dan H

Job Details: 08/24/2022

"Installed new control, op test good"

We serviced a

WHIRLPOOL STACKED W/D

Model CGT9100GQ1

Near Cleveland, OH 44120

Gabriel P

Job Details: 08/24/2022

Found unit bad install they never took the shipping bolts out and cause unit to shake off balance and also some bolts broke off basket call whirlpool commercial tech line document problem he help delete error code ran perm cycle it drain and spin find but if they have issue with basket they want customer to reach whirlpool care team cause of bad install being a week old everything is on file opt test ok

We serviced a

GE RANGE

Model JM250DF1WW

Near Wickliffe, OH 44092

Jason N

Job Details: 08/24/2022

"Cc unit RF burner burnt up Customer stated the RF burner popped and started arcing on his cookware. Found RF burner element physically opened. Replaced element using customer supplied pre Id part. Burner op test no good, no power from infinite switch, switch contacts burnt. Unit will need infinite switch replaced as well. ; ordrng 1 WB24T10029 (Infinite switch)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Eastlake, OH 44095

Jason N

Job Details: 08/24/2022

"Cc unit not heating Confirmed no heat from dryer on timed dry setting. Checked power to unit, good at 242v L to L. Checked all thermals, all thermals checked good. Checked power out from control board relay, L1 relay closing and proper voltage across at 121v. No L2 to heater element, unit needs drive motor due to failed centrifugal switch. ; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Drive motor)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lakewood, OH 44107

Gabriel P

Job Details: 08/24/2022

Replace heater opt test ok

We serviced a

JENN-AIR RANGE

Model JGW8130DDB

Near Aurora, OH 44202

Corina B

Job Details: 08/24/2022

"CC that the oven does not keep temperature. Turned oven to 300* staying at 300* calibration oven 25* higher. Heated oven to 350* waited 10 minutes. Kept door open long enough to put food in. Took temp the control turns off and bake flashes. Will need a new control and sensor. ; ordrng 1 WP74009559 (Control) and 1 12001655 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.29622801

Near Willoughby, OH 44094

Jason N

Job Details: 08/24/2022

"Cc unit still leakingCustomer stated he notice it leaks between the rinse and spin on the timer. Ran rinse cycle, filled tub with water and agitated, let advance to spin and drain, found water started to seep through tub. Unit will need tub/seal replaced, quoted customer. Estimate only at this time, customer will think about it. ; ordrng 1 W10814296 (Tub seal) and 1 63849 (Tub)"

We serviced a

JENN-AIR RANGE

Model JDS1750FS0

Near Aurora, OH 44202

Corina B

Job Details: 08/24/2022

Replaced the control. Brought back core and unused part. Ui is responding. Heated oven to 350*. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS00

Near Kirtland, OH 44094

Dan H

Job Details: 08/24/2022

"Customer complaint is leaking, confirmed found fresh food section evaporator drain tube clogged, cleared, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Mentor, OH 44060

Dan H

Job Details: 08/24/2022

"Customer complaint that dryer is not tumbling, confirmed, motor is just humming, unit needs new motor ; ordrng 1 W11549461 (Motor)"

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Painesville, OH 44077

Dan H

Job Details: 08/24/2022

"Customer complaint of squealing noise, confirmed, cold water valve is not opening completely, unit needs new water valve; ordrng 1 WH23X29553 (Valve)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Chagrin Falls, OH 44023

Joe O

Job Details: 08/24/2022

"Cc: rattling noiseFound blower wheel cracked. Blower wheel may need cut off. Needs blower wheel and motorMotor covered under 10 year part only warranty; ordrng 1 WP697772 (blower wheel) and 1 W11126010 (motor-drve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Mentor, OH 44060

Jason N

Job Details: 08/24/2022

"Cc unit not dispensing fabric softenerRan auto test, one side of dual valve not operating. Unit needs dual inlet cold valve. ; ordrng 1 W11316256 (Dual inlet valve)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 08/24/2022

Replaced the ui console. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, OH 44060

Jason N

Job Details: 08/24/2022

"Cc unit leaking from behind unit Customer stated they had a plumber out to hook up water connections to unit, the plumber stated that there was a leak at the water line connection and needed to be serviced. Turned water on to unit, did not see any leaks, tested water dispense and ran manual ice maker fill test, no leaks. Manipulated lines to ensure connections were secure. All checked good. Do not see any leaks on unit at this time, left unit out from cabinet space for customer to periodically check throughout the day, if all looks good they can move unit back into cabinet space."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 08/24/2022

"Installed new cam kit and shifter, op test good"

Our Service

Our Training