We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTSS10
Near Beachwood, OH 44122
Joe O
Job Details: 05/14/2021
"Cc: Door wont stay closedFound spring mechanism in slides failed. Needs slides; ordrng 1 WP99003759 (slide- lh) and 1 WP99003760 (slide- rh), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, OH 44111
Dan H
Job Details: 05/14/2021
"New cabinet is damaged in several places(see pics), reordering cabinet, part is out of stock so not scheduling return appointment ; ordrng 1 W10677265 (Cabinet)"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
There was a pin stuck in the pump. Op tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Royalton, OH 44133
David R
Job Details: 05/14/2021
"Cc unit is leaking from back. Found water is leaking from house line, right at top of metal connector on water valve. Water valve itself is good. Unit is good. Will need plumber to change out new water line. Customer is contacting Lowes and insurance for water damage."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Avon Lake, OH 44012
Marie V
Job Details: 05/14/2021
"Cc that the lights are out on fresh food section. Found the light that was bad. Replaced from SurPlus, op test ok; used 1 W11462342 (Module) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Cleveland, OH 44135
Dan H
Job Details: 05/14/2021
"Customer complaint that unit will not drain, confirmed, no response from control, control is receiving 120vac , part is out of stock so not scheduling return appointment ; ordrng 1 W11498796 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Lakewood, OH 44107
Dan H
Job Details: 05/14/2021
"Customer complaint that unit is not spinning properly, found shipping bolts still installed, removed, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Broadview Heights, OH 44147
David R
Job Details: 05/14/2021
"Customer said it is leaking from front but not every time they use it. Seems like water is still building up a little at front end. Adjust legs a little more. Checked unit with front panel off. Seems like water is still getting through a little, past lower door seal. Also ordering float switch to be replaced. ; ordrng 1 W10909089 (Seal) and 1 WPW10195039 (Float switch)"
We serviced a
KITCHENAID COOKTOP ELE
Model KECC507RBL01
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/14/2021
"Replaced switch and burner, tested unit op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/14/2021
"Cc unit not finishing cycles.Ran diagnostics, found codes f0e3 for overload, f0e5 for offbalance and f2e1 for ui stuck button. All functions passed. Ran wash test with large towels load then switched to drain and spin. All functions normal. Could not duplicate any issues with unit at this time. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Pepper Pike, OH 44124
Jason N
Job Details: 05/14/2021
"Cc unit not draining. Found unit has standing water in bottom. Pressed cancel drain, drain pump humming. Checked drain connection on sink, checked clear. Found drain hose kinked on rubber elbow connector on unit. Drain hose was routed incorrectly. Corrected drain hose installation, kink removed. Ran wash test then cancel drain. Unit drained correctly. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25IVSS00
Near Beachwood, OH 44122
Joe O
Job Details: 05/14/2021
Cc: chute door not closing properlyCustomer has chute door to install. Customer does not want us to install at this time
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Bay Village, OH 44140
Corina B
Job Details: 05/14/2021
"CC that the top works but the control and oven does not. Found the black wire to the term block was burnt. Replaced the terminal. Did not charge for part, talked to HB. Optest ok. ; used 1 W10245259 (Terminal block) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Elyria, OH 44035
Marie V
Job Details: 05/14/2021
"Cc that the unit is freezing things on fresh food section. Took temps 43* on fresh food section and 19* on freezer. Took back panel on freezer off, no frost on evaporator, check for leaks with UV light, found evaporator leaking refrigerant, replaced evaporator and put unit into a 28 vacuum. Waited 10 min , no changes on gages. Filled unit back with 134a 3.7 OZ. Good frost pattern. Advice cust to allow 24hours to get to the proper temp. Op test ok evaporator W10836706."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Streetsboro, OH 44241
Brian M
Job Details: 05/14/2021
Customer showed pop took pic Cc unit sparked Ran several test could not get unit to spark Inspected cavity and switches OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFL25ETSS00
Near Solon, OH 44139
Brian M
Job Details: 05/14/2021
Installed side slides OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Bay Village, OH 44140
Corina B
Job Details: 05/14/2021
"CC that there is a fault code f24. Ran diag f24 WATER TEMPERATURE SENSOR ERROR. Checked the ntc 16k ohms. Temp inside house is 70*. Ntc is in range. Will need a new control. ; ordrng 1 WPW10326459 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDL03ITSS0
Near Solon, OH 44139
Brian M
Job Details: 05/14/2021
Installed soap dispenser OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Rocky River, OH 44116
Corina B
Job Details: 05/14/2021
"Replaced the auger motor, main control, ui and seal. Brought core back for return. Optest ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/14/2021
"Cc unit water warm and ice maker not making a lot of iceCustomer stated water will only be cold for a few glasses, then turn warm(tap temperature), also ice maker is making ice very slowly. Tested water dispense, dispense test good. Advised customer this model uses a small reservoir to store water. Found ice maker was turned off, customer stated she doesnt know why. Also found ice molds stored in ice container. Advised customer these will interfere with the bail arm ice level sensing and may stop ice maker from making ice prematurely. Stated the ice maker will fill a bin every 3 days as stated in the manual. Unit is working as designed at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/14/2021
"Cc: not washingFound sump receiving proper power. Sump not spraying, needs sump assembly. Replaced sump assembly, ran test cycle. Op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
The relay on the control board is not closing or sending power needs a new main control board. No eta ; ordrng 1 W11182110 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH00
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500EBS11
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/14/2021
Cc of noise in microwave Found noise coming from wheels on the glass there is flat spots on wheels and glass now scratchedNeeds plate and wheel Customer to install no need for return visit ; ordrng 1 W11373838 (Plate) and 1 W11110134 (ring-turn)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Marie V
Job Details: 05/14/2021
"Replaced shifter,calibrated unit and ran auto test. Op test ok"
We serviced a
MAYTAG RANGE
Model MER8674AW
Near Cleveland, OH 44102
Dan H
Job Details: 05/14/2021
"Customer complaint that oven is not heating, Confirmed, element is open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW01
Near Huntsburg, OH 44046
Joe O
Job Details: 05/14/2021
"Cc: not coolingFound unit has no frost pattern, unit in a 18 inch vac. No signs of leak. Needs compressor evaporator and drier; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willowick, OH 44095
Dan H
Job Details: 05/14/2021
"Installed new timer, op test no good , unit is not starting, thermal fuse and thermal cut off are good, unit needs new motor , part is out of stock so not scheduling return appointment ; ordrng 1 279827 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Elyria, OH 44035
David R
Job Details: 05/14/2021
"Drain pump not needed, loud in spin. Found shifter error code as well. Leaking underneath, needs drive system components. ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Actuator)"
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
David R
Job Details: 05/14/2021
"Replaced sensor, ran spin cycle, good, ran rinse cycle, good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/14/2021
Cc of no cool Found compressor on and extremely hot Found copper line that runs in drain pan to be rusted out Needs compressor and tubing replaced ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Roaming Shores, OH 44085
Joe O
Job Details: 05/14/2021
Cc: not heatingTested. Found unit pulling 14 amps. Tested high sides circuit. Needs magnetron and diode; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Chesterland, OH 44026
Jason N
Job Details: 05/14/2021
"Pulled unit down from cabinet. Removed damaged magnetron and transformer. Inspected waveguide, no burns or noticeable damage. Installed new magnetron and transformer. Ran heat test. Unit heat test good, op test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Jefferson, OH 44047
Joe O
Job Details: 05/14/2021
"Replaced gear case, and belt, found hub worn. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, OH 44024
Brian M
Job Details: 05/14/2021
Cc unit still leaking Found water coming around gasket and possibly around soap dispenser ; ordrng 1 W11032769 (dispenser) and 1 W11177741 (gasket)
We serviced a
HOTPOINT RANGE
Model RGA724PK2WH
Near Cleveland, OH 44107
Corina B
Job Details: 05/14/2021
"Cc that oven is not working. Verified and will need the thermostat replaced. Gave customer estimate and they will not fix will try to find new range.; ordrng 1 WB20K10020 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near Madison, OH 44057
Jeff M
Job Details: 05/14/2021
Installed the new part op tested good.
We serviced a
MAYTAG DRYER
Model DG608
Near Fairport Harbor, OH 44077
Brian M
Job Details: 05/13/2021
"Cc unit not heating Found coils valves malfunction and recommend replacing igniter ; ordrng 1 12001348 (3 coil gas valve kit) and 1 4391996 (ignitor flat wp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Geneva, OH 44041
Joe O
Job Details: 05/13/2021
"Cc: not drying properlyFound blower belt ripped, and slipping off pulleys. Needs blower beltCustomer does not want to repair at this time; ordrng 1 WP8544742 (belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chesterland, OH 44026
Corina B
Job Details: 05/13/2021
Replaced control board and evap cover with harnesses that Service pointer W11033419D advised to replace. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Beachwood, OH 44122
Jason N
Job Details: 05/13/2021
"Cc unit not draining, water in bottom of unit. Ran diagnostics, found code f8e4 for drain motor electrical problem and 2-1 for ui stuck button. Ran cancel drain, drain pump is not powering up. Variable speed drain motor, unable to test for voltage. Tested drain pump for resistance. All pins reading 90-100 ohms. Tech sheet stated 80-100 ohms is good. Unit Needs control. Control up not showing in stock on Marcone. Office to contact customer for next service date. ; ordrng 1 W11308807 (Control board)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor-on-the-Lake, OH 44060
Brian M
Job Details: 05/13/2021
Cc unit not drying properly Found error for heater relay Ran diagnostics run test heater turns on Needs control Control covered under 5 year warranty ; ordrng 1 W10854216 (cntrl-elec)
We serviced a
KENMORE DISHWASHER
Model 665.16354301
Near Mentor-on-the-Lake, OH 44060
Brian M
Job Details: 05/13/2021
Installed water valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID RANGE
Model KFGG500EBL0
Near Diamond, OH 44412
Brian M
Job Details: 05/13/2021
"Cc bezels are pitted and cut them Needs knob bezels No need to return customer to install ; ordrng 1 W10814133 (bezel-knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, OH 44133
Gabriel P
Job Details: 05/13/2021
"Replace control and ran calibration and auto test pass also ran drain and spin,working as design,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Rootstown, OH 44272
Brian M
Job Details: 05/13/2021
Installed control and sensor OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/13/2021
"Checked the compressor 150 watts in diag. Replaced the main control, nothing turned on. Will need an ui. Returning tech please install the old control then replace the ui. ; ordrng 1 W11099340 (Ui)"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Mantua, OH 44255
Brian M
Job Details: 05/13/2021
Cc unit not starting Found thermal fuse open again Installed thermal fuse and thermal cut off OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/13/2021
"Cc unit lights flashing.Customer showed pop. Customer stated unit stopped running and lights started flashing on console. Tried resetting unit via breaker. Did not effect unit. Unit then started working again after a few days, has been working since. Ran diagnostics, found code f8e4 for overfill. Checked drip tray under unit. No water found. Ran wash test, found no water leaking into drip tray. Could not duplicate a overfill/leak issue at this time. Unit is working as designed."
We serviced a
KENMORE WASHER
Model 110.459624
Near Parma, OH 44134
Gabriel P
Job Details: 05/13/2021
Found shaft of basket broken will need basket but is no longer available is discontinued
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/13/2021
Cc unit making a noise Found noise to be a vibration Took unit apart inspected all wheels and drum and belt Cleaned blower wheel Put back together could not find where vibration is happening
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Bedford, OH 44146
Jason N
Job Details: 05/13/2021
"Installed main control. Plugged in unit. Unit powered on. Ran dryer op test, good heat and op. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Geneva, OH 44041
Jeff M
Job Details: 05/13/2021
The unit is not cooling the compressor is running theres no heat transfer theres no frost pattern needs a compressor and evaporator; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ3
Near Parma, OH 44134
Gabriel P
Job Details: 05/13/2021
found fuse open advise customer that the reason of fuse open is cause interlock he will need both parts customer will not fix ; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (Fuse) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Richmond Heights, OH 44143
Joe O
Job Details: 05/13/2021
"Cc: not spinning out clothes enough, not startingCustomer stated she has to ring out the clothes before drying them. Customer also stated the unit has not worked for the last couple days. Found no stored error codes. Ran normal cycle. Unit started. Filling and washing. Ran drain and spin. Found unit is reaching high speed spin. Tested with load of bath towels. Got towels wet, ran drain and spin. Found clothing hot at end of cycle. Found hot and cold reversed. Swapped water lines. Ran quick test cycle. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKB0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 05/13/2021
"Correct issue with drain pump,opt test ok"
We serviced a
MAYTAG DRYER
Model N/ANNNNNN
Near Westlake, OH 44145
Gabriel P
Job Details: 05/13/2021
When nock on door customer said noise when away she cancel appointment no need to diagnose
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/13/2021
Hub assembly on the machine is stripped out customer will install the part no return visit is necessary; ordrng 1 W10528947 (Hub assy) and 1 S (S)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Parma, OH 44129
Jason N
Job Details: 05/13/2021
"Cc unit codes f0e4.Ran diagnostics, verified f0e4 for spin speed limited by water temperature. Checked water hookup to unit. Hot and cold are correct. Checked thermistor value of inlet valve. Reading 7-8k at ambient, according to chart, this would be approx. 160degrees. Replaced inlet valve using customer supplied pre Id part. Ran auto test. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/13/2021
Found connector loose correct issue customer said he will find receipt cause is still under the manufacture warranty he will call office also I advise him that if there is no prove he will be bill ; O-emld tckt
We serviced a
IKEA RANGE
Model IEL730CS1
Near Oberlin, OH 44074
David R
Job Details: 05/13/2021
"Replaced part, tested, bake 350. Good, op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Olmsted Township, OH 44138
Marie V
Job Details: 05/13/2021
"Cc that the unit is not draining. Confirmed ran diag found error codes. 82 drain motor electrical problem 10*1 dispenser electrical problem 62 fill valve electrical problem 83 drain suck on. Check for power coming in to drain pump only 23V. Also ohms out drain pump it only had 3ohms. Unit will need drain pump and main control. Cust will call back with feedback from Maytag.; ordrng 1 W11225084 (Control) and 1 WPW10348269 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Elyria, OH 44035
Marie V
Job Details: 05/13/2021
"When replaced door does not shuts all the way, took pics but isnt very clear door is warped. Will order new. Also the model we got provided was 00 and this unit is 01. Different door part number as well. ; ordrng 1 LW10801811 (Door)"
We serviced a
GE WALL OVEN
Model PB930SH3SS
Near Willoughby Hills, OH 44094
Joe O
Job Details: 05/13/2021
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Rome, OH 44085
Jeff M
Job Details: 05/13/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 05/13/2021
"Ccthat the top for the water filter does not stays , that the right hand side drawer does not close slowly like the right side and that the self metal on it keeps falling off. Unit will need top for filter , will need hinges because I found plastic broken from it and it will need new shelf , glue on it is bad. Cust will contac back with what whirlpool told them.; ordrng 1 W10754145 (Top cover) and 1 W11397195 (Adapter) and 1 W11409809 (Adapter left) and 1 W11245713 (Shelf glass), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSRD22FKBT02
Near Lakewood, OH 44107
Marie V
Job Details: 05/13/2021
"Replaced thermostat, set unit back to recommended . Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Willoughby Hills, OH 44094
Joe O
Job Details: 05/13/2021
Customer decided she did not want name plate on. Customer can install if they change their mind.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 05/13/2021
"Verified issue with the unit still not cooling and found a leak in one of the lines so will need to reorder compressor and will also need freezer fan motor which is not running and main board is sending 12.47 dc. Will need a new compressor, evap freezer fan and drier. ; ordrng 1 W11407678 (Fan) and 1 W11025999 (Compressor) and 1 W11035643 (Evaporator) and 1 W10865322 (Evaporator) and 1 W11109499 (Drier)"
We serviced a
KENMORE REFRIGERATOR
Model 106.445696
Near Chesterland, OH 44026
Joe O
Job Details: 05/13/2021
"Cc: not cooling properly in freezerFound temps at 0 degrees in freezer and 42 degrees in ff section. Customer stated if they move the thermostat any lower then the coldest settings the unit will thaw everything in the freezer. Unit has a good frost pattern. Tapped the thermostat housing unit turned on and started to cool. Needs thermostat; ordrng 1 WP2315562 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Joe O
Job Details: 05/13/2021
"Cc: not rinsing, or spinning properly, lights intermittently not coming onCustomer stated a couple loads did not rinse or spin. They also stated a few times the lights on control did not come on when powered up(but unit still started). Found error codes f7e6(motor fault) f7e7(motor unable to reach target rpm). Ran test 3(drive system), motor started, is agitating. Ran manual spin, unit is getting to speed. Ran rinse and spin. Advised customer on loading and adjusting clothes if out of balance. Needs control.Control out of stock, office to reschedule; ordrng 1 W11399433 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mentor, OH 44060
Joe O
Job Details: 05/13/2021
Installed cook top. Unit not burning properly. Needs burner caps. Customer to install; ordrng 2 WPW10183368 (cap-burner)s and 1 WPW10183369 (cap-burner) and 1 WPW10183370 (cap-burner)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV0
Near Cleveland, OH 44108
Jason N
Job Details: 05/13/2021
"Cc unit error code f0e1. Cust showed pop. Customer stated sometimes unit will work when running a bake cycle, occasionally will code f0e1 and unit oven will not function. Ran bake test, after 10 minutes of preheat, oven coded f1e0 for internal board failure. Ordering control board. ; schdld next appmnt for 5/21 FRI !"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Olmsted Township, OH 44138
David R
Job Details: 05/13/2021
"Unplugged unit, plugged in, lights working correctly. Door ajar light on still. Found read switch on Left door is not working properly. Through diagnostics shows open both open and close door state. Ordering ; ordrng 1 W11199487 (Cover) and 1 W11449482 (Reed switch control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44108
Jason N
Job Details: 05/13/2021
"Cc unit not going through cycles.Cust states unit will not go through entire cycles, seems to stay in sensing or leaving cloths wet. Drain hose is in proper position. Customer immediately started a load when arrived to show what was happening. Unit filled with water during sensing, advanced to wash cycle. Canceled cycle, ran drain and spin cycle. Good drain out and spin. Ran diagnostics, found codes f0e5 for offbalance load and f2e1 for stuck key. Started quick wash cycle, unit filled with water and advanced to wash cycle. Cycle finished. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Columbia Station, OH 44028
David R
Job Details: 05/13/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Parma, OH 44130
David R
Job Details: 05/13/2021
Cc unit not heating. Found voltage dropping from burnt terminal on outlet. Customer to have electrician check outlet and breaker. Unit is good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Strongsville, OH 44149
David R
Job Details: 05/13/2021
Cc Icemaker not working. Customer said this is the third or fourth time it stopped making ice. She just replaced filter. Has tired unplugging unit and turning on/off Icemaker. Icemaker try is stuck upside down. Will not cycling. Ordering both control and Icemaker.; ordrng 1 W11284458 (Icemaker) and 1 W11449482 (Control)
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Lakewood, OH 44107
Marie V
Job Details: 05/13/2021
"Took unit apart and tried to remove blower wheel, is ceased to the motor. Will have to order and come back to put blower wheel; ordrng 1 WP697772 (Blower wheel)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44110
Jason N
Job Details: 05/13/2021
Installed drain hose. Routed to washtub nearby. Ran auto test. Op test good.
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near LaGrange, OH 44050
Gabriel P
Job Details: 05/13/2021
"Replace console,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near LaGrange, OH 44050
Gabriel P
Job Details: 05/13/2021
The right door is damage ordering ; ordrng 1 LW10913407 (Right door)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Berea, OH 44017
David R
Job Details: 05/13/2021
"Cc not working. Found motor sheared off and ripped belt, replaced belt from t/s. Have to order out motor and wheel; ordrng 1 WP697772 (Wheel) and 1 279787 (Motor), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near South Euclid, OH 44121
Jason N
Job Details: 05/13/2021
"Cc unit not washing dishes thoroughly. Customer stated unit is leaving some dishes dirty at the end of the cycle. Ran diagnostics, no codes stored. Ran diagnostics cycle, got water coming in, spray arms rotating properly. Found clogged spray holes in both upper and lower spray arms. Removed plastic wrap pieces from spray arms. Ran wash test, ensured good spray pressure and proper spray arm rotation. Op test good."
We serviced a
MAYTAG DOUBLE OVEN
Model MGR6775ADW
Near North Olmsted, OH 44070
Corina B
Job Details: 05/13/2021
CC that the upper oven does not heat. Checked the igniter with the amp drawl 2.84 amps. Replaced the igniter from t/s. Heated the oven to 350*. Optest ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44102
Corina B
Job Details: 05/13/2021
"CC that the unit does not put a lot of water in and stopped working. Ran diag F7e6 Motor Fault. Found a coin in between the basket and agitator. Tested the hot and cold water valves, good. Started a spin and agitate, good. Ran a calibration. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent, Started a load of sheets, filled and started washing. Optest ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Grafton, OH 44044
Gabriel P
Job Details: 05/13/2021
Found unit drain leaking to pictures ordering part ; ordrng 1 W11291620 (Hose)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Gabriel P
Job Details: 05/13/2021
"Replace agitator,opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Chardon, OH 44024
Jeff M
Job Details: 05/13/2021
The dishwasher is leaking I found the lower spray arm is starting to separate causing water to go where it shouldnt which is causing it to leak ; ordrng 1 5304517981 (Arm) and 1 S (S)
We serviced a
GE DISHWASHER
Model CDT725SSF4SS
Near Mentor, OH 44060
Jeff M
Job Details: 05/13/2021
I install the new part it did not work I tested the heating element circuit at the control board I have 17 ohms . On test 4 diagnostics the control board is not supplying 120 V.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH04
Near Cleveland, OH 44111
Marie V
Job Details: 05/13/2021
"Cc that the unit makes and it will stop and come back and that the broccoli got frozen on fresh food section at the bottom shelf. Took temps freezer was at 0* and from 37* to 41*on fresh food section. Took panel off and looked at the evaporator. Good frost pattern,took pics. Check ohms on freezer thermistor was 8.45kohms , 22*. Heard the noise couldnt heard where it came from. Unplugged unit and waited and plugged back in to try to duplicate didnt work. Told cust to take a video when the noise is present. She said that she will and then call back. I also change the settings on freezer from recommended to max.op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Middleburg Heights, OH 44130
David R
Job Details: 05/13/2021
Customer had questions about fabric softener in dispenser. Unit is working correctly. Showed customer drain port on dispenser and explained how it works. Unit is good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/13/2021
Installed gearcase clutch and slider Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID RANGE
Model KESK901SSS05
Near South Euclid, OH 44118
Jason N
Job Details: 05/13/2021
"Installed UI controller. Op test no good. Interface not powering on. Checked voltage to main ACU, checked good at 123v. Checked power to control transformer , checked good at 121v. Checked power out to UI p1 connector from transformer, 0v on all transformer secondary power wires. Unit needs control transformer. Also found thermostat housing broken while doing power checks. Unit will need thermostat replaced as well. ; ordrng 1 WPW10111628 (Control transformer) and 1 WP9759242 (Thermostat)"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Painesville, OH 44077
Joe O
Job Details: 05/13/2021
"Cc: thumpingFound unit thumping when running. Found belt not centered on motor pulley, and slightly hitting the side of pulley causing it to jump. Adjusted belt. Ran test cycle. Op test ok"
We serviced a
MAYTAG WASH/DRY STACK
Model LSE7806ACE
Near Ashtabula, OH 44004
Joe O
Job Details: 05/13/2021
Installed rollers. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Painesville, OH 44077
Jeff M
Job Details: 05/13/2021
Customer is having an issue with the machine not functioning properly. I ran it through a diagnostic cycle everything appears to be working fine
We serviced a
WHIRLPOOL WASHER
Model WFW8500SR00
Near North Royalton, OH 44133
David R
Job Details: 05/13/2021
"Replaced part. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Parma, OH 44130
Marie V
Job Details: 05/13/2021
"Cc that the gasket on the freezer section is hanging down, and that the fresh food section sometimes it freezes food. Took temp, fresh food section was at 40* and 5* on freezer. Adjusted freezer gasket. Op test ok.told cust if it gets colder they can always change the control settings, but when they do it to monitor unit to make and I change control setting on freezer from recommended to max. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near University Heights, OH 44118
Jason N
Job Details: 05/13/2021
"Cc unit leaking from front door. Customer stated unit started leaking from the front of the door during the cycle, also installers were unable to install bottom kick plate. Found unit is mounted leaning forward in cabinet space. Corrected unit installation, installed with slight tilt back. Installed bottom kick plate. Ran wash cycle for 10 minutes. No leaks found on unit. Op test good."