We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Bentleyville, OH 44022
Brian M
Job Details: 03/28/2022
Installed controlAdvised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Maple Heights, OH 44137
Brian M
Job Details: 03/28/2022
"Complaint ui not turning on Found clock out Needs control ; ordrng 1 W11308431 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Elyria, OH 44035
David R
Job Details: 03/28/2022
"Took pics, customer had POP. Cc unit not spinning. Ran diagnostics, no error codes. All components working correctly. Went through test cycle and spinning is working, showed customer. I did find that some cycles the spin was turned off. Advised customer to check options before starting cycle. Unit is good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Mentor, OH 44060
Jason N
Job Details: 03/28/2022
Installed main control. Ran quick test then cancel drain. Unit washed and drained properly. Op test good.
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/28/2022
"Installed Ui board, op test no good. Interface will not power up. Called GE techline, Scott, ran through quick diagnostics steps. Then asked which parts numbers we replaced. Stated we have the wrong UI board installed, gave me correct UI board number. Called BJ and let him know Marcone is listing the wrong UI board number for this model. Ordering correct UI and let customer know whats going on. ; ordrng 1 WD21X26183 (UI board)"
We serviced a
GE WASHER
Model Gtw680BSJ5WS
Near Highland Heights, OH 44143
Dan H
Job Details: 03/28/2022
"Customer complaint that unit fills after cycle and overflows tub, confirmed, valves open and close, unit needs new control , called landlord, no answer; ordrng 1 WH22X29345 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model pfe28kmkbes
Near Lyndhurst, OH 44124
Joe O
Job Details: 03/28/2022
Installed filter board. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Solon, OH 44139
Brian M
Job Details: 03/28/2022
Customer showed pop that she had from homdepot took pics of all paper work Cc of leak Found damage at rear of tub and upper portion of tub no longer sealed Needs tubCustomer does not want a repair she wants a replacement ; ordrng 1 W11409866 (Tub)
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Solon, OH 44139
Brian M
Job Details: 03/28/2022
Cc unit not heating Found possibly the door not closing due to hitting cabinet pulled out of cabinet a hair Unit is functioning properly at this time Advised to watch
We serviced a
SAMSUNG DRYER
Model DV56H9000EP/A2
Near Mentor, OH 44060
Dan H
Job Details: 03/28/2022
"Customer complaint of squealing noise, confirmed installed new idler pulley, op test good ; used 1 DC93-00634A (Pulley) from stock"
We serviced a
GE MICROWAVE
Model JVM7195SK3SS
Near Bay Village, OH 44140
Angel
Job Details: 03/28/2022
"Cc that unit was popping up with a error for sensor error only when using the potato function. Confirmed only when you use the potato function it gets a steam sensor error. Tried reseting and no luck explained to customer that it will need the main board gave her estimate and stated that she rather use the way shes been using it because its about the same price it cost her to fix it. Charged service call only. ; ordrng 1 WB27X30632 (Board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44111
Corina B
Job Details: 03/28/2022
Unit does fall under the service pointer. Replaced the heater.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS35FXBL2
Near Lyndhurst, OH 44124
Joe O
Job Details: 03/28/2022
"Cc: not washing properly, lower spray arm hitting manifold, rinse aid capFound rinse aid cap missing. Ran test cycle, found excessive suds in unit. Low pressure from sump. F10e1(dispenser electrical problem)f2e1(stuck key) f6e6(cool water-water temp under 84*) f6e1(inlet water/no water). Ran diagnostics test cycle. Needs sump assembly and dispenserCustomer does not want to repair at this time; ordrng 1 WPW10780877 (pump&motor) and 1 W11032769 (dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Beachwood, OH 44122
Jason N
Job Details: 03/28/2022
"Cc unit lights flickering and freezer light is outConfirmed freezer LED module has failed, refrigerator LEDs are dim but working. Unit needs freezer LED module replaced. ; ordrng 1 WPW10515057 (Led module)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Avon, OH 44011
Gabriel P
Job Details: 03/28/2022
"Replace the new replacement heater for the recall one,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lorain, OH 44055
Marie V
Job Details: 03/28/2022
"Cc that the unit is making a clicking noise and unit will not start. Confirmed, found latch trying to close, took top off and found that the latch is defective. Will need new latch. Office will contact once they have eta on the part; ordrng 1 W11513248 (Latch)"
We serviced a
KENMORE REFRIGERATOR
Model 10651139210
Near North Olmsted, OH 44070
Marie V
Job Details: 03/28/2022
"Cc that he replaced 2 water valve because of the noise and now no water Is dispersing or making ice. Confirmed. Pulley unit forward, and ice maker started cycling. Tested water. Pass. Found water line was pinched behind unit. Advice cust to make sure before pushing that the line is not pitch. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Beachwood, OH 44122
Jason N
Job Details: 03/28/2022
"Cc unit coolingFound unit at room temperature in both sections. Compressor not running. Got compressor to start by power cycling unit. Compressor ran for a few minutes, unit was starting to cool, then compressor stopped. Compressor would not start back up. Unit needs compressor. Part covered; ordrng 1 W10309988 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Bay Village, OH 44140
Angel
Job Details: 03/28/2022
Cc that lid is broken. Replaced lid tested function of lid. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Streetsboro, OH 44241
Brian M
Job Details: 03/28/2022
Installed coil valves Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 03/28/2022
replaced heater"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES01
Near University Heights, OH 44118
Jason N
Job Details: 03/28/2022
"Installed main control and temperature sensor. Ran broil test to 500 degrees. Let cycle several times, unit reading approx. 515 degrees, recycles at approx. 485 degrees. Op test good."
We serviced a
MAYTAG DRYER
Model WGD5000DW1
Near Bay Village, OH 44140
Angel
Job Details: 03/28/2022
Cc that unit is squeaking. Ran unit and started hearing the pulley squeak. Will need pulley replaced. Replaced with repair kit tested unit. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Geneva, OH 44041
Dan H
Job Details: 03/28/2022
"Customer complaint that unit is not making ice, ice bin full(see pic), unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Cleveland, OH 44111
David R
Job Details: 03/28/2022
"Cc unit not latching, will use lid lock on return. Missing bezel part. Ordering. ; ordrng 1 W11559688 (Bezel)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland, OH 44130
David R
Job Details: 03/28/2022
Store Appliance employee name is John. Replaced heater element. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Kent, OH 44240
Brian M
Job Details: 03/28/2022
Cc unit not working properly F8e1 error no low water flowFound water shut off Turned water on Ran auto test OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS
Near Kent, OH 44240
Brian M
Job Details: 03/28/2022
Cc unit leaking Found leak coming from heater bushing; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW1
Near Broadview Heights, OH 44147
David R
Job Details: 03/28/2022
"Replaced lint trap and lint screen housing assembly. Tested, good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Westlake, OH 44145
Angel
Job Details: 03/28/2022
Cc that unit is leaking. Inspected behind the unit to check the hoses and drain hose and were good no water stains anywhere. Also checked underneath unit and was good as well. So i ran unit with deep water wash and let it fill and start washing than let it drain and could not detect any water leaking anywhere. Tested another time and no leak detected. Unit as of now functioning as should.
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Atwater, OH 44201
Brian M
Job Details: 03/28/2022
"Cc unit not draining Found error f8e1 Ran diagnostics test Errors cleared out Could not duplicate issue Advised it may be a control or drain pump issue Advised to watch and quoted ; ordrng 1 WPW10635843 (cntrl-elec) and 1 WPW10391443 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Olmsted Falls, OH 44138
David R
Job Details: 03/28/2022
"Replaced heating element, door gasket, bottom door seal. Ran unit for 10 mins while out from under the counter. No leaks, customer checked as well, no leaks. Customer to run and monitor, as of now. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windham, OH 44288
Brian M
Job Details: 03/28/2022
Installed hub and washplate Ran auto test and calibration OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Joe O
Job Details: 03/28/2022
Customer did not receive part. Re ordering element; ordrng 1 W11537778 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Garrettsville, OH 44231
Brian M
Job Details: 03/28/2022
"Cc unit stuck in sense when washing Ran diagnostics no errors Ran manual test on valves, spin agitate and drain Ran auto test and calibration OP Test Ok Advised to watch"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44109
Marie V
Job Details: 03/28/2022
"Replaced heater. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lakewood, OH 44107
Angel
Job Details: 03/28/2022
Replaced capacitor first to see if it would fix the issue and unit started functioning as should ran a calibration and auto test and passed took motor for surplus since I did not use. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Avon, OH 44011
Gabriel P
Job Details: 03/28/2022
"Replace the replacement heater for the recall one,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Rocky River, OH 44116
Gabriel P
Job Details: 03/28/2022
"Unit working as design,opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB
Near Shaker Heights, OH 44120
Jason N
Job Details: 03/28/2022
"Cc unit too cold or too warmCustomer stated unit will be too cold and freeze items when set to recommended. When trying to set temps warmer, then items will spoil quickly. Ordering temperature control w/thermistor and diffuser. Also top ff section light is out. Tried replacing bulb, does not light. Verified power at socket, good at 119v. Ordering bulb socket. ; ordrng 1 W11203924 (Control) and 1 W11380595 (Diffuser) and 1 W11447232 (Socket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chardon, OH 44024
Joe O
Job Details: 03/28/2022
Installed control and inverter box. Ran compressor speed test. Compressor is ramping in speed. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2730WS00
Near Cleveland, OH 44106
Manny
Job Details: 03/28/2022
"Replaced blower fan, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44102
Corina B
Job Details: 03/28/2022
Replaced the gaskets and handle. Steamed the gaskets. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/28/2022
"Cc unit going off balanceCustomer stated she just added spacers under legs to level unit, but was wondering if the unit being on uneven basement floor would cause this issue. Advised customer that unit being unlevel will defiantly cause an offbalance/vibration issue. Verified unit is level. Ran diagnostics, no codes stored. Ran auto test. All functions passed, no issues found at this time. Op test good."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Cleveland, OH 44113
Corina B
Job Details: 03/28/2022
CC that there is a noise when the fan is running. Confirmed. Found worn marks on the fan plate. Replaced the fan and cover. Opt test ok
We serviced a
GE DISHWASHER
Model GDT695SFL3DS
Near Madison, OH 44057
Dan H
Job Details: 03/28/2022
"Installed new user interface, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Westlake, OH 44145
Manny
Job Details: 03/28/2022
Replaced right door hinge opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6200SW2
Near Madison, OH 44057
Dan H
Job Details: 03/28/2022
"Customer complaint that unit is not draining and a loud noise when spinning , confirmed, impeller on drain pump is broken, found grease all over under unit, unit needs new drain pump, bearing, motor, rotor, and rps , customer does not want repair ; ordrng 1 W10536347 (Drain pump) and 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 W10183157 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Willoughby Hills, OH 44094
Jason N
Job Details: 03/28/2022
"Cc unit not responding, stopped at the end of the cycle. Found unit locked, could not reset unit. Would not enter diagnostics. Tried unplugging several components to see if anything was causing the control to lock up, no good, control still locking up on power up. Unit needs main control. ; ordrng 1 W11124822 (Main control)"
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 03/28/2022
Installed drive motor and blower wheel. Rand Ryder op test on timed dry. Good operation and heat. Advised customer to have venting through building inspected as airflow cannot be checked at vent outlet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWQ02
Near Cleveland, OH 44128
Corina B
Job Details: 03/28/2022
Replaced the valve and filter housing. Opt test ok
We serviced a
ELECTROLUX DRYER
Model EFME627UTT0
Near Rock Creek, OH 44084
Brian M
Job Details: 03/25/2022
Installed blower housing and wheel OP Test Ok
We serviced a
KENMORE DRYER
Model 110.87872603
Near Mentor, OH 44060
Brian M
Job Details: 03/25/2022
Called customer Advised on vent cleaning Cc unit not working Possibly a thermal fuse Reordered ; ordrng 1 3392519 (thermal fuse)
We serviced a
KITCHENAID DISHWASHER
Model WDT970SAHZ0
Near Perry, OH 44081
Dan H
Job Details: 03/25/2022
"installed new adjusters, op test good"
We serviced a
GE REFRIGERATOR
Model GFSF6KKYAWW
Near Mentor, OH 44060
Jason N
Job Details: 03/25/2022
"Installed ice maker. Ran test cycle, ice maker indexed and filled mold with water. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/25/2022
Installed control Programmed It OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Mentor, OH 44060
Jason N
Job Details: 03/25/2022
Could not install main control. Found main control part number is not for this model. Researched model and found correct main control part number. ; ordrng 1 W11341628 (Main control)
We serviced a
GE WASHER
Model GHWN4250D1Ww
Near Chardon, OH 44024
Joe O
Job Details: 03/25/2022
"Cc: rattling noise, bangingFound suspension rods weak. Found small thumping noise when spinning. Found base plate bent to hitting lower motor plate. Needs suspension rods; ordrng 2 WH16X10158 (washer front rod/spr)s and 2 WH16X10159 (washer rear rod/spri)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model M1TXEGMYW01
Near Aurora, OH 44202
Brian M
Job Details: 03/25/2022
Cc unit not advancing at start up just slowly spins Found no stored errors Ran auto test and calibration Ran test with clothes unit is functioning properly at this time Advised to watch
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lorain, OH 44053
Angel
Job Details: 03/25/2022
"Cc that unit was not washing. Confirmed looked underneath unit and found it has the new style shifter and it came off the cam replaced with old style shifter and also had to replace the belt because it started squeaking. Ran a calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Parma, OH 44134
Corina B
Job Details: 03/25/2022
Replaced the pump and motor. Ran a calibration. Opt test ok
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Painesville, OH 44077
Dan H
Job Details: 03/25/2022
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, let run a few minutes, canceled, unit drained, ran water into sink to test check valve, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Parma, OH 44134
Corina B
Job Details: 03/25/2022
"CC that the unit is not heating the water or drying the dishes. Confirmed. Checked the heating element 16.8 ohms found a burnt spot on the control. Will need a new heater and control. ; ordrng 1 WD21X24900 (Control) and 1 WD05X24776 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Oberlin, OH 44074
Marie V
Job Details: 03/25/2022
"Replaced compress and filter drier. Tried to find leak, couldnt find it. Advice cust to wait w4 hours before filling up unit. Just to make sure is cooling properly. Also gages were in -1 after refrigerant was in it. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Garfield Heights, OH 44125
Joe O
Job Details: 03/25/2022
Cc: not advancing in cycleFound error codes f8e1(long fill). Ran manual fill. Both hot and cold functioning. Found no kinks or blockages in pressure hose. Ran normal cycle. Unit filled and is washing. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8900BC
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2022
"Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out unit started, installed new thermal fuse, op test good ; used 1 WP3390719 (Thermal fuse) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2022
Installed shelf
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Cleveland Heights, OH 44106
Joe O
Job Details: 03/25/2022
Cc: not heating/wet dishes at end of cycleRan diagnostics test cycle. Advised customer to run rinse aid in unit to help in drying also advised to run hot water at sink prior to starting unit. Heater is functioning. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Willoughby Hills, OH 44092
Joe O
Job Details: 03/25/2022
Cc: upper rack spray arm fell offFound no broken clips. Reseated spray arm. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Painesville, OH 44077
Jason N
Job Details: 03/25/2022
"Cc unit making loud noise during agitationRan diagnostics, found code f7e9 for locked rotor. Ran auto test, no abnormal noises until spin. Gearcase making a light whirring noise, and basket is vibrating. Ordering gearcase and rotor. Parts not showing in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W11423759 (Gearcase) and 1 W10915701 (Rotor) and 1 W10734521 (Slider)"
We serviced a
FRIGIDAIRE WASHER
Model CWS3600AS0
Near Kirtland, OH 44094
Dan H
Job Details: 03/25/2022
"Installed new drain hose, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Brecksville, OH 44141
Corina B
Job Details: 03/25/2022
Replaced the lightbulb. When removing the switch the wire connections fell off of the wire. Have about 1/8 of wire to reconnect the switch. Called t/l unit is non repairable. Cust can call consumers assistance
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Broadview Heights, OH 44147
Corina B
Job Details: 03/25/2022
Lowered the door. Steamed the gasket and Vaseline the gaskets. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Ravenna, OH 44266
Brian M
Job Details: 03/25/2022
Cc unit not cooling Found fan not spinning ; ordrng 1 WP2315539 (motor-evap)
We serviced a
WHIRLPOOL RANGE
Model JDS9860AAP
Near Sheffield Lake, OH 44054
Angel
Job Details: 03/25/2022
"Cc that cooktop was bad and burners as well replaced cooktop, ignitors and burner heads. Tested unit opt test ok. Only needed 2 burners and 2 ignitors its a two burner top"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Independence, OH 44131
Jason N
Job Details: 03/25/2022
Installed freezer door. Verified all functions are working. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, OH 44240
Brian M
Job Details: 03/25/2022
Cc no cool Found relay clicking Needs relay ; ordrng 1 WPW10197428 (start relay) and 1 WPW10662129 (capacitor)
We serviced a
GE REFRIGERATOR
Model GSHS3KGZBCSS
Near Willoughby, OH 44094
Joe O
Job Details: 03/25/2022
"Cc: not cooling properly, fan noiseFound temps in ff section at 51 degrees, freezer at 34 degrees. Found evap fan not running. Found blade worn. Needs evap fan motor and bladeCustomer does not want to repair at this time; ordrng 1 WR60X10307 (mtr dc evap fan asm) and 1 WR60X30922 (Fan blade), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Willoughby, OH 44094
Dan H
Job Details: 03/25/2022
"Customer complaint that unit made a loud popping noise and quit working, unit is not powering on, found no power to unit, found wire to element burned, connection to element had previously been cut and spliced , wire nut fell off and connection arced and burned wire, thermostat is also burned, found thermal cut of open and bypassed, unit needs new thermal cut off kit and harness, harness is no longer available ; ordrng 1 279973 (Cut off kit) and 1 8529983 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Middleburg Heights, OH 44130
Corina B
Job Details: 03/25/2022
Replaced the cooktop. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
Marie V
Job Details: 03/25/2022
"Cc that the unit is not making ice. Took temps freezer is at 0* and fresh food at 52* and inside ice maker box 35*. Ran step 56 found error code for Ice maker E1 NOT COOLING. FoUnd return air at the freezer clogged. Cleared out, good air coming in to ice maker, replaced ice maker, evaporators thermistors , fan, controllers. Set unit to recommended temps and advise cust to wait 24 hours for unit to be on normal temps."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
Jason N
Job Details: 03/25/2022
"Cc unit leaking/flooding floorCustomer stated he was running a cycle when he noticed a pool of water on the floor In front of the unit. Ran wash test for 35 minutes, no leaks found. Unit dry and dusty underneath. No evidence of water inside door. Could not duplicate a leak on unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Kent, OH 44240
Brian M
Job Details: 03/25/2022
Cc of slow ice production Found unit to be mid cycle unit dumped and refilled Icemaker is functioning Advised to drop temps in freezer to help with ice production Advised to watch
We serviced a
JENN-AIR RANGE
Model JMW3430WS01
Near Rocky River, OH 44116
Angel
Job Details: 03/25/2022
"Cc that unit on the no preheat is not working as should but the convection and regular bake are working fine. Ran diagnostics again and this time found error code F1E1 for oven appliance manager. Called BJ and explained issue to make sure and said that he will need the appliance manager replaced. Ordering part.; ordrng 1 WPW10292566 (Appliance manager), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX65TDW1
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2022
"Customer complaint of loud noise and not spinning properly, found hub stripped, installed new hub, op test good , part is covered under 1 year parts warranty ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JV0
Near Berea, OH 44017
Corina B
Job Details: 03/25/2022
CC that the oven is not heating. Confirmed. Found the terminal wires burnt. Replaced the wires and the terminal block. Heated oven. Opt test ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2022
"Customer complaint that unit is freezing food and temperature cannot be changed, fresh food section temperature at 32 degrees, confirmed button on control is broken, unit needs new air damper and control; ordrng 1 A01078804 (Cntrl) and 1 241633512 (Cntrl box) and 1 241604010 (Cntrl box label) and 1 242303002 (Label)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44128
Brian M
Job Details: 03/25/2022
Cc unit not cycling Found no issues or stored codes Ran auto test and calibration OP Test Ok Advised to watch
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFR
Near Rocky River, OH 44116
Corina B
Job Details: 03/25/2022
"CC that the front left burner is not high. Confirmed. ; ordrng 1 5303935305 (Switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3100XTVQ
Near Cleveland Heights, OH 44118
Brian M
Job Details: 03/25/2022
Cc unit leaking Found leaking from sump assembly right onto motor Needs sump and o rings and wash motor ; ordrng 1 WPW10222074 (motor-pump) and 1 W10181655 (sump) and 1 W10181656 (gasket) and 1 W10222004 (nut)
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Parma, OH 44134
Jason N
Job Details: 03/25/2022
"Cc unit over temp alarm coming on, product starting to thawFound unit is cooling, no airflow to upper section of unit. Found evaporator cover frosted over. Pulled cover, cleared frost, checked defrost thermistor. Thermistor reading 2.4k ohms, out of range according to chart. Replaced defrost thermistor using truck stock part. Steamed evaporator clear. Advised customer do allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW
Near Eastlake, OH 44095
Joe O
Job Details: 03/25/2022
"Cc: off balance, screechingRan drain and spin. Found basket very well balanced. Advised customer on weak flooring and adjusting load. Found screeching during spin. Needs gear case. ; ordrng 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Parma, OH 44129
Angel
Job Details: 03/25/2022
Cc that unit was not operating and would not wash. Started unit and could hear the valve humming but no water coming in found that the cold water valve was turned off started unit and unit started operating as should. Opt test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44129
Jason N
Job Details: 03/25/2022
"Cc unit not heating Checked power in to unit, found 0v from L1 to L2, 122v from L1 to N and 119v L2 to N. Advised customer of the power issue and to contact an electrician to look at power supply to unit."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP4
Near University Heights, OH 44118
Brian M
Job Details: 03/25/2022
Cc frost build up in freezer Found gasket not sealing Tried to reposition gasket but it is way off Advised on gasket ; ordrng 1 241786002 (gasket-frzr door)
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near University Heights, OH 44118
Brian M
Job Details: 03/25/2022
"Cc unit not washing Found water valve not opening only getting partial power Also found timer not sending proper voltage all the time Ran motor is not spinning Needs timer, water valve, motor ; ordrng 1 WD15X28379 (Valve) and 1 WD21X10474 (timer), used 1 SHIPPING (shipping and handling) from stock, ordrd 1 WD26X10051 (Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Rocky River, OH 44116
Corina B
Job Details: 03/25/2022
Replaced the control. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MTB2172HRW
Near Mayfield Heights, OH 44124
Brian M
Job Details: 03/25/2022
Cc unit not cooling Found no frost pattern on evap Compressor is running Needs evap and compressor Evap is NLA ; ordrng 1 12001398 (Evap) and 1 61002085 (temp control) and 1 W10160407 (compressor)
We serviced a
ELECTROLUX DRYER
Model EFME627UTT0
Near Rock Creek, OH 44084
Brian M
Job Details: 03/25/2022
Installed blower housing and wheel OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44129
Jason N
Job Details: 03/25/2022
"Cc unit making a strange noise while fillingRan auto test, no abnormal sounds heard, all functions passed. Customer wanted to run a normal cycle as thats what she uses when she hears the sound. Started normal cycle, customer pointed out the sound when in sensing mode, the basket is periodically being driven/rotated to evenly distribute water on the clothing load. Advised customer this is normal. Unit is working as designed."