Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Map of Lorain, OH

Friendly, prompt, great service




Review of Fred's Appliance Service


Map of Cleveland, OH

Bad Service




Review of Fred's Appliance Service

Fred's Appliance Needs Big Improvements!!!


Response from Fred's Appliance Service:

Hello Qualitha! Thank you for your review. We appreciate it. After reviewing your service records, we've found the confusion has stemmed from a request to cancel your appointment. We will be following up with you shortly to clarify the disposition of your job. We appreciate it! -The Fred's Team.


Map of Broadview Heights, OH

Repairs of Washer and Dryer (Maytag)




Review of Fred's Appliance Service

Fred's is very efficient with their appointments and keeping you informed of appointments contacting you right away. Sorry, to say my experience has not been good though. I'm told this part needs to be ordered and then when repaired am told that it's not the problem. It's something else and another part needs to be ordered. I have had at least 5 to 6 service appts. and the washer never has been fixed (Maytag) is replacing the washer because it has not been fixed and now the dryer. I was told it was the motor, now told that wasn't it that's now the blower. Can't understand why neither of my appliances could be fixed the first time. The inconvenience of waiting between the hours for at least 5 or 6 appts. is ridiculous. The technician has been very polite and respectful but the problems just have not been fixed. So I am rating on my experience. How can I give good rating when the problem still exists and how do I know this next visit it won't be the problem either. Due to the washer not being fixed I had to keep calling Maytag and hold for 40 min. to an hour each time I called. Finally, arguing with them to replace this washer, due to their warranty service not being able to fix the problem.


Response from Fred's Appliance Service:

Hi Barbara, Thank you for taking the time to submit your review. We certainly understand your frustration as you have dedicated quite a lot of time to service appointments. Sometimes appliances can get the best of us and stump our technician. We are sorry to hear that you have had troubles with both your washer and dryer. I just reviewed your account and I do see that Maytag/Whirlpool has just decided today to replace your unit! We hope everything is smooth sailing from here! We are also glad to hear that our technicians were always professional and polite during your visits. Thank you! The Fred's Team


Map of Sheffield Lake, OH

Great Repairman




Review of Fred's Appliance Service

Garbiel was very nice. Took care of the job effienctly and cleanly.


Map of Strongsville, OH

Great work




Review of Fred's Appliance Service

Everything was excellent.


Map of Mentor, OH

Carl




Review of Fred's Appliance Service


Map of Mentor, OH

Great service




Review of Fred's Appliance Service


Map of Mentor, OH

Terrible experience despite quick response




Review of Fred's Appliance Service

I had a technician out to assess my dishwasher and microwave which ironically both started to malfunction simultaneously. Very disappointed that despite telling the call center the brand of appliances I have, they sent a very inexperienced provider who I actually had to provide my WiFi password to so that he could literally Google how to run diagnostics on my appliances and proceeded to tell me information I already knew. Adding that there was nothing wrong with my dishwasher, and that I just needed to put more rinse aid in it. Funny how that didn’t solve the problem. When I got upset, he told me he actually only knows “Whirlpool” appliances pointing to the Whirlpool logo on his uniform. Why would a company send a technician and charge a $150 service charge for appliances they don’t typically have experience with? Top it off with the fact that the repair cost for my microwave was in excess of the cost of buying a new (expensive GE monogram!) one. Why? Well, because in addition to parts and labor, Fred’s charges another $90!service charge just to come out for the repair. Seems redundant to me. Not a company I will use again.


Response from Fred's Appliance Service:

Hi Elaine, We appreciate you taking the time to share your feedback with us. We pride ourselves in keeping our technicians up-to-date with training and while there are new models coming out every day, our technicians are trained to apply the knowledge they have and get creative when diagnosing newer models or models they might not be as familiar with. We keep our charges separate so you know exactly what your are paying for. Our service charge covers the full diagnoses of your unit and is guaranteed for 30 days. If you choose to move forward with the repair, we charge parts to cover the cost of parts and labor to install those parts. We apologize that you had a less then stellar experience. We have a make-it-right policy and would appreciate the opportunity to do just that: make it right! Please feel free to email or call us (service@fredsappliance.com or 1-888-45-FREDS) to let us know if there is anything we can do to change your rating to 5 stars. Thank you, The Fred's Team


Map of Fairview Park, OH

Great !




Review of Fred's Appliance Service

Service was wonderful


Map of North Ridgeville, OH

Knowledgeable Tech




Review of Fred's Appliance Service

We had no idea what was wrong with our Fridge. Fortunately, Paul did. 🙂


Great Service




Review of Fred's Appliance Service

Professional, courteous and efficient


Refrigerator work




Review of Fred's Appliance Service

Great job


Great




Review of Fred's Appliance Service

Very good service tech


Margaret




Review of Fred's Appliance Service

The repair person was very knowledgeable,


Job well done




Review of Fred's Appliance Service


Very Professional




Review of Fred's Appliance Service

Corina was prompt, friendly, neat, and also provided useful preventative maintenance tips.


Great Service




Review of Fred's Appliance Service

Paul was timely and all business, got the job done in a fair amount of time and explained everything. I'd recommend Paul to anyone.


Great service and explanation




Review of Fred's Appliance Service


Refrigerator repair




Review of Fred's Appliance Service

Great service thank you


Wonderful service!




Review of Fred's Appliance Service


Prompt and knowledgeable




Review of Fred's Appliance Service

Jeff was very helpful in diagnosing our dishwasher issue quickly. Very satisfied with the level of service and professionalism.


Dry professional service




Review of Fred's Appliance Service

Technician was very professional and competent. Fred’s is the first service that I have used that contacted the factory techs for assistance and guidance. Art was pleasant and friendly. He took the time to listen my concerns and the symptoms of this case. Definitely will use again, if I need to.


Freezer Issue




Review of Fred's Appliance Service

Technician was pleasant and answered all my questions.


Great Service




Review of Fred's Appliance Service

Gabriel was very polite and did the job very well.


Fridge repair




Review of Fred's Appliance Service

The experience was beyond what I ever expected.


Fixed our washer fast!




Review of Fred's Appliance Service

They did a great job of fixing our washing machine. Thank you!


Leasa




Review of Fred's Appliance Service

Corey was great. He was courteous, quick and efficient in solving my washer problem!! I'm very satisfied with his service.


Great service!




Review of Fred's Appliance Service

Great


Judy




Review of Fred's Appliance Service

Prompt, courteous, knowledgeable and helpful. Over all great experience.


Extremely knowledgeable




Review of Fred's Appliance Service

It’s great to sees women in all aspects of the industry and do such a great job


Good Timing




Review of Fred's Appliance Service

Ice was starting to cover the condenser, not allowing the cooling fan to work to capacity. Cory knew where to look when I told him about the changes in noises and that some freezer items were not hard. He had the tools. He was friendly. He came earlier than I expected. Was an easy fix.


Knowledgable, Friendly & Efficient Service!!




Review of Fred's Appliance Service

Chad was at the appointment within the stated timeframe, was very professional, and took the time to explain the problem. Part needed to be ordered, and he came back and took care of business promptly. Highly recommend!!


Outstanding service!




Review of Fred's Appliance Service

Prompt, courteous customer service gals....Robert right on time to my home. In and out/easy fix on freezer. Explained what issue was and answered all other questions. Highly recommend and will call again with any further issues.


Jeanette




Review of Fred's Appliance Service

Very very good


excellent service!




Review of Fred's Appliance Service

Mac was great, very thorough and took his time explaining the repair for our refrigerator.


Knowledgeable Service Tech




Review of Fred's Appliance Service

Knowledgeable Service Tech pinpointed the problem with our washing machine, had to order parts. Parts came in quickly and the Tech came back within 4 days to install. Washer is working perfectly.


Friendly and knew what he was doing Great job




Review of Fred's Appliance Service


Deborah




Review of Fred's Appliance Service


Great work




Review of Fred's Appliance Service

Chad, and his partner were very professional.


Excellent service




Review of Fred's Appliance Service

We built a home in 2012 and had all new appliances which had problems from the day they were installed. Fred’s Appliances was always our choice of repair comoanies to call. We have never been disappointed. They are all profession and courteous and answer all questions. They are First Class all the way.


Great servixd




Review of Fred's Appliance Service

Great service


Douglas Barak




Review of Fred's Appliance Service

Brian was very knowledgeable and helpful with the instillation


Great service.




Review of Fred's Appliance Service

Great service!


Brian was GREAT!




Review of Fred's Appliance Service

Every touchpoint of the process was seamless and easy and Your man on the front lines Brian was above and beyond a great ambassador for professional service delivered in a friendly way


Carole Sabatini




Review of Fred's Appliance Service

Very very satisfied .Fast and efficient!Will use and recommend Freds again!!!!


do nothing




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hello Andras, Thank you for your review! I reviewed your service history and your technician thoroughly diagnosed your refrigerator and noted everything was working as designed. However, if you are having any trouble at all, do not hesitate to give us a call and we will be happy to take another look! 1-800-45-FREDS. Have a great week! The Fred's Team


Mrs. Coffee




Review of Fred's Appliance Service

Very precessional and kind!


Very professional fast & friendly service




Review of Fred's Appliance Service


Amazing service!




Review of Fred's Appliance Service

Arthur was a delight. He explained everything he was doing and was very competent in completing the service without a snag! Thanks!


Very good service




Review of Fred's Appliance Service

Mac was very courteous. I am very happy with the service I received.


whirlpool service




Review of Fred's Appliance Service

Chad and his partner couldn't have been more professional and courteous.I'll advise anyone that needs appliance work to call Fred's.


Mack was great




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Cory cam out from Fred's appliance, to see what was wrong with our new dishwasher. He tested it and found that the motor was bad. He ordered it and then Macaulay came out and installed the new motor in less then 30 minutes, checked to make sure it worked, which it did. Very nice to have professional techs come out to fix the problem


Gail




Review of Fred's Appliance Service

Kind courteous professional. And he knew exactly what was wrong and fixed it as well as advising for the future


Paula




Review of Fred's Appliance Service

I was very satisfied with the repair and super impressed with the professionalism of the repairman and the company.


BW




Review of Fred's Appliance Service

Very pleasant person. Great service


Jim




Review of Fred's Appliance Service

The technician was very friendly and courteous


Jennair service




Review of Fred's Appliance Service


Finally my dryer is fixed




Review of Fred's Appliance Service

Overall Excellent service and we are thrilled my dryer has been repaired.A new dryer that has been seen by geek squad but hasn’t worked well through several visits until today. Thank you


Friendly and efficient worker




Review of Fred's Appliance Service

Repairman arrived on time and did the job neatly and efficiently .Great service


Great service. Very personable.




Review of Fred's Appliance Service


Service




Review of Fred's Appliance Service


Shantya




Review of Fred's Appliance Service

Corina was really knowledgeable and provided additional ways on how to get the best operation out of my appliances..


Stuff




Review of Fred's Appliance Service


RFG




Review of Fred's Appliance Service

Robert solved this issue in no time. Very pleased. Thanks.


Great personality




Review of Fred's Appliance Service

Mac was a great technician and very personable, he was very thorough


Loved having a knowledgeable and personal female technician in my home for the first time!




Review of Fred's Appliance Service

Although the job is not complete,So far I am very pleased with the robot calls and emails keeping me informed of the status of the job.


Washing machine




Review of Fred's Appliance Service


Vicki




Review of Fred's Appliance Service

Very good


8-16-18 service call




Review of Fred's Appliance Service

Corina did an excellent job. I would call you again. I would recommend your company to others.


Determined to fix it




Review of Fred's Appliance Service

The service techs had to come out 3 times, excluding the initial diagnosis visit, before the refrigerator issue was resolved. The techs were all very friendly and on time, but a much longer process than anticipated.


Response from Fred's Appliance Service:

Hi Katie, We appreciate you submitting your feedback! While our goal is to fix every appliance on the first appointment, that's not always possible and sometimes they get the best of us! We thank you for your patience and allowing us to send a technician a few times so we could get the unit back up and running for you. Have a great weekend! The Fred's Team


Job well done




Review of Fred's Appliance Service

Very Pleased.


Great service!




Review of Fred's Appliance Service

Amazing and professional technician


Excellent Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

The service was great it went smoothly and didn’t take up a lot of time which is fantastic.


Very Knowledgeable




Review of Fred's Appliance Service

Whirlpool was suppsed to send an oven door strip. Sent oven glass instead. That wasn't even discussed?!


Response from Fred's Appliance Service:

Hi Sandra, Thank you for taking the time to submit your review! We apologize that the incorrect part was sent. I am showing that we are scheduled to come back out on Wednesday to repair the oven door strip. We apologize for the inconvenience! Thank you, The Fred's Team


Great Service




Review of Fred's Appliance Service

Great service. Great and helpful technician. Will use again.


Great service and technicians




Review of Fred's Appliance Service

Good prople


Peggy




Review of Fred's Appliance Service

Great service!


great service




Review of Fred's Appliance Service


Very Very GOOD!




Review of Fred's Appliance Service


Joe




Review of Fred's Appliance Service

Brian did a great job


Very good service.




Review of Fred's Appliance Service

Very good service.


Prompt and efficient service




Review of Fred's Appliance Service

Fred's Appliance scheduled our service appointment within 4 days of being called. On the service date, we were able to track our technician online to get an accurate idea of when he would arrive. Dan, our technician, was prompt, professional, and able to repair our Maytag washer that day. We were very pleased!


Great




Review of Fred's Appliance Service

it was a perfect experience


Very efficientV and professional service.




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Corina was very pleasant from the start. She is excellent at her job. Her knowledge of the problem was thorough and honest. She did a fine job at our home and we'd happily invite her back next time we need an appliance fixed. Thank you Corina.


Excellent service




Review of Fred's Appliance Service

The communication in setting the appointment and keeping us updated was excellent. (Working through Whirlpool to Connect with your company was very time consuming and frustrating). The technician was very courteous, neat and knowledgeable. This was warranty work.


llllllllllllllllllllllllllllllllllllllllll




Review of Fred's Appliance Service


Vicky




Review of Fred's Appliance Service

Everyone was very nice and professional.


Vicky




Review of Fred's Appliance Service


Fix our fridge




Review of Fred's Appliance Service


It was great!




Review of Fred's Appliance Service


Very good!




Review of Fred's Appliance Service


Excellent Service!!!




Review of Fred's Appliance Service

Gabriel is a true professional. He was personable, on time and explained everything in detail.


Super tech did repairs !




Review of Fred's Appliance Service

Very professional and knowledgeable


Robert




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Awesome technician!




Review of Fred's Appliance Service


Gabriel




Review of Fred's Appliance Service

My technician was very respectful and knowledgeable. He was available to answer any questions and worked in a quick and concise manner.


Gaile




Review of Fred's Appliance Service

Very good customer service


Big Mac




Review of Fred's Appliance Service


Great service people




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Linda, Thank you for submitting your review! We are glad to hear that your technicians were great! However, we are sorry to hear that you did not receive 5 star service! We have a make-it-right policy and would appreciate the opportunity to do just that: make it right! Please feel free to email or call us (service@fredsappliance.com or 1-888-45-FREDS) to let us know if there is anything we can do to change your rating to 5 stars. Thank you, The Fred's Team


Customer




Review of Fred's Appliance Service

Very pleased with service!


Refrigerator




Review of Fred's Appliance Service

Cory did a great job diagnosing the problem, ordering the necessary parts, and installing the parts in a timely manner. Thank you Cory and Fred’s Appliance personnel for getting this problem taken care of. I really appreciate all of you.


Frustrating Lack of Knowlege




Review of Fred's Appliance Service

Very slow and unable to diagnose problem. No repairs made. Intermittent problem remains. Yet charged extra for labor.


Response from Fred's Appliance Service:

Hi Donald, Thank you for submitting your review! We apologize that the intermittent issue is still occurring. These can certainly be tricky to diagnose! Of course, we would be happy to send a technician out to take another. I will be calling shortly to discuss. Otherwise, you can reach us directly at 1-888-45-FREDS to schedule. Thanks! The Fred's Team


Very patient !!!!




Review of Fred's Appliance Service

He called me before he came for the appointment, which was important cuz we have two dogs that would get in the way. So we had them in the room with us. So I was doing something in the house and I suffer from seizures and blackouts and I had a blackout and we had the air conditioning on in the bedrooms so my wife and dogs were in there, I was in another part of the house that did not have the air conditioning so when I blacked out nobody knew. The gentleman, from what I was told, knocked on the door several times yelled several times called my phone a few times, with no response. It was about 9:15 and my wife came out of the bedroom thinking that the repairman should be here by now so she came out looking, found me on the floor and then heard our repairman yelling at the back door so she let him in and then proceeded to wake me up and then everything preceded. He could have left and then we would have had to make another appointment and things could have been much worse. But due to the patience of our repairmen things went smoothly. We have had dealings with our repairman before he has a bad back, I have a bad back and he remembered that and when I saw him I remember that as well. I give him two thumbs up!


Five Star Service!




Review of Fred's Appliance Service


Respectful technician, great service.




Review of Fred's Appliance Service


good service




Review of Fred's Appliance Service

no pricing. have service plan.


Great service




Review of Fred's Appliance Service

Gabriel fixed our microwave. He showed up when he said he would and when we found out we needed another fuse he called to find a nearby coworker then drove to meet his coworker who had a fuse he could have. He got the job done that day, rather than order the part and make us wait with a broken microwave. Thanks, Gabriel!


Arthur was great!!




Review of Fred's Appliance Service


Very educated rep.




Review of Fred's Appliance Service

Great job, thank goodness it was still under warranty


Ray




Review of Fred's Appliance Service

Service was good.


Fantastic Knowledge




Review of Fred's Appliance Service

Reviewed problems and offered options for fixing those problems.


Good service, knowledgeable, efficient , good explanations & recommendations




Review of Fred's Appliance Service

Prompt & efficient service. The only downside was a scheduling problem


Response from Fred's Appliance Service:

Hi Randall, Thank you for taking the time to submit your review! We apologize for the scheduling hiccup but are so glad to hear everything else went so well! Our team is trained to offer as much information as possible especially helpful tips and recommendations. Have a great week! The Fred's Team


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Quick fix. Showed up early in time window which was appreciated.


Great service




Review of Fred's Appliance Service


Great work!




Review of Fred's Appliance Service

He did a fantastic job and I appreciate his insight he taught me a lot as well which is great because I love getting to know how machines work. Thanks again!


Professional, communicative and very nice!




Review of Fred's Appliance Service

Jeff was very patient and explained everything he was doing to me and then again to my brother who popped in. Very personable, and knowledgeable. Give him a raise...he makes you look great! PS the online tracker was awesome also!


Excellent job




Review of Fred's Appliance Service

Excellent job and very friendly


Refrigerator service call




Review of Fred's Appliance Service

Great service. The part was replaced . Settings reset. We were given a suggestion on the positioning of the shelves - which we listened to. Thanks for the quick response.


MELVA




Review of Fred's Appliance Service

Great...Super service


Great Service




Review of Fred's Appliance Service

Thank you to our technician Arthur.


Great service




Review of Fred's Appliance Service


Thumbs up




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Very Professional




Review of Fred's Appliance Service


Repair of Kitchen Aid Micro convection Oven




Review of Fred's Appliance Service

First visit tech misdiagnosed a Control Unit and User Interface Module. Second visit installed those parts and they did not fix the problem. Second visit tech diagnosed a new Magnetron. This tech told me if the cost of the first parts installed was more than the cost of the Magnetron then I would receive a refund of the difference. The third visit tech installed the Magnetron and fixed the problem but did not have the information need to determine the difference in cost. I called the office to request a credit on my credit card.


Response from Fred's Appliance Service:

Hi Raymond, Thank you for taking the time to submit your review! Sometimes we do make mistakes when ordering parts, but we are always honest about what parts are truly needed. The refund was processed for you this morning at 10:03am. We are happy to hear that your unit is back up and running again! Have a great weekend! The Fred's Team


Service




Review of Fred's Appliance Service

Excellent service, knowledgeable tech


Great service




Review of Fred's Appliance Service


Great people




Review of Fred's Appliance Service

We were lucky to get Corina as our repair person. She explained everything completely and was very helpful with advise. She was very cognizant of our needs and answered all of my questions. A pleasure to deal with. Thank you.


Great service & friendly over




Review of Fred's Appliance Service

Professional


Very satisfied!




Review of Fred's Appliance Service

Service was on time. Art was knowledgeable and explained everything. Fixed the problem and gave helpful advice.


Great service




Review of Fred's Appliance Service

Super


OutStanding Service




Review of Fred's Appliance Service

Was on time ; repaired and replace defective part ; cleaned up and looks better then new. Great service


Fred's Never Disappoints




Review of Fred's Appliance Service

Fred's Appliance technicians, especially Brian, are always professional and knowledgeable and reasonable.


Great service




Review of Fred's Appliance Service

Amazing job. Very knowledgeable


Very great and polite service.




Review of Fred's Appliance Service

I would highly recommend Fred's Appliances to anyone in need of such service.


Awesome




Review of Fred's Appliance Service

Awesome says it all


Regina




Review of Fred's Appliance Service

Great service technician Jeff was fantastic!


Awesome company!




Review of Fred's Appliance Service

Awesome company!


Nancy




Review of Fred's Appliance Service

Very professional, neat, pleasant and respectful


Great Service




Review of Fred's Appliance Service

I really had a problem. Could not have someone her until a week later. Threw out most of my food. The meat was starting to thaw. Bought styrofoam and ice, not cold enough. I suggest make an exception regarding the problem. Tech. could have ordered the part when he saw the problem. We did tell the scheduling dept that the ice was building up on the bottom (freezer) and then becoming warm. Thank you


Response from Fred's Appliance Service:

Hi Albert, Thank you for taking the time to submit your review! Unfortunately, we are in the midst of our busy summer season so our schedules are booked out further than we would prefer. Repairing a unit on the first trip is always our priority! We carry a truck stock of the most commonly used parts and we review every single job before the appointment to see if there is an obvious part needed so we can make sure the technician will have that. We apologize this wasn't able to happen for your unit as there are a variety of things that can cause that issue you described. Thank you, The Fred's Team


Great service. Verry efficient.




Review of Fred's Appliance Service


Service




Review of Fred's Appliance Service


washer




Review of Fred's Appliance Service


He was wonderful polite and caring




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Mac G explained what and why the problem was with the washer. Was very patient answering my questions. I also mentioned to him that my dryer was shaking, which I had not stated as a problem when I made the service call, and he corrected the installation of the legs on the dryer which was not done properly when the dryer was installed. Good Service Person - would request him again.


Peter




Review of Fred's Appliance Service

Great timely service.. I


Fridge Repair




Review of Fred's Appliance Service

Fast service & job completed in timely manner. Glad I purchased extended warranty.


Great customer service all around . Kudos especially to Jessica and Paul.




Review of Fred's Appliance Service


On time




Review of Fred's Appliance Service

Brian was polite and understanding of our situation. He told us exactly what was needed and proceeded to learn of its availability.


Judith




Review of Fred's Appliance Service

Very happy with the service that was done on my refrigerator . Arthur was very polite and did a very good job. Very pleased all-around. .


Work completed. Machine left grimy and damaged.




Review of Fred's Appliance Service

The technical work was accomplished, but my washing machine was left grimy inside and out.The front left corner and edge of the lid had what appeared to be green paint on it, along with scratches. The machine works, but looks worse. I have used Fred's previously and have been pleased with both the work and the careful treatment of my appliances. Unfortunately, this repair visit did not live up to those past experiences.


Response from Fred's Appliance Service:

Hi Suzanne, We appreciate you taking the time to share your experience with us. We have an expectation that each repair is completed thoroughly, which includes cleanup! I will be giving you a call here shortly to discuss this further so we can get you taken care of! We are happy to hear that your unit is up and running! Thank you, The Fred's Team


Problem with parts




Review of Fred's Appliance Service

Robert did a good job. The problem was that the parts Whirlpool sent did not work.


Response from Fred's Appliance Service:

Helen, Thank you for taking the time to submit this review! It looks we had to take a couple trips to your home, we are sorry to hear that! It does look like your repair is now complete in our system, however, if you are still having any issues at all, please don't hesitate to give us a call! 1-888-45-FREDS. We're happy to hear the technician was great! Thank you, The Fred's Team


Good Service




Review of Fred's Appliance Service

The tech was very good. The problem was the parts sent by Whirlpool did not work.


Response from Fred's Appliance Service:

Helen, Thank you for taking the time to submit this review! It looks we had to take a couple trips to your home, we are sorry to hear that! It does look like your repair is now complete in our system, however, if you are still having any issues at all, please don't hesitate to give us a call! 1-888-45-FREDS. We're happy to hear the technician was great! Thank you, The Fred's Team


Jen




Review of Fred's Appliance Service

Fantastic service


Great service




Review of Fred's Appliance Service

Arthur was prompt, listened to the description of the problem and inspected the dryer to find the cause.


Good Service




Review of Fred's Appliance Service

Brian completed the repair quickly. I do wish he would have taken the old parts and packaging material with him because I now have to figure out a way to dispose of them. This repair was paid for by Kitchen Aid.


Response from Fred's Appliance Service:

Hi Mary, Thank you for submitting your review! We are happy to hear that Brian provided great service and completed the repair quickly! Unfortunately, our technicians are frequently unable to take the old parts with them as their vehicles are just large enough to hold their parts inventory and tools - we apologize for any inconvenience! Thank you, The Fred's Team


Amazing service!




Review of Fred's Appliance Service

The service technicial Gabriel was on time, very friendly and explained everything about the repair. It is so rare in the service world today to find an employee that takes such pride in what they do. It was easy to see that customer satisfacation is the top priority of Fred's Appliance based on the interaction with their service technician. Bravo!


Service tech




Review of Fred's Appliance Service

Gabriel did a wonderful job with our refrigerator he explained what he was doing and why he was doing it every step of the way. He made recommendations and told us what was required to fully fix it.


Service was great




Review of Fred's Appliance Service

Technician was polite and knowledgeable about appliance repair!


Excellent service




Review of Fred's Appliance Service


The best service person I have delt with




Review of Fred's Appliance Service

She was knowledgeable & did great work on multipal tasks


Great customer service




Review of Fred's Appliance Service


John Staunton




Review of Fred's Appliance Service

Did not fix anything charged me $97.00 and made the problem worse.


Response from Fred's Appliance Service:

Hi John, Thank you for reaching out! I do see that we have been in touch and we have rescheduled an appointment for your technician to come out to take another look. We apologize it wasn't repaired on the first try, but we will get you all taken care of! Thanks! The Fred's Team


Dedicated service people who instill confidence.




Review of Fred's Appliance Service

Chad and trainee David were fast and efficient in their work here. Friendly and professional and fast.


Robby




Review of Fred's Appliance Service

Great service, always on time, very knowledgeable, pleasant to be around.


fantastic service




Review of Fred's Appliance Service


Great Customer Service, she did a wonderful job.




Review of Fred's Appliance Service


Warranty service, great tech




Review of Fred's Appliance Service

This was a second visit for warranty work on a new Whirlpool french door refrigerator. Brian, the technician was very helpful and great in addressing our issue that should have been corrected the first time.


Thanks again




Review of Fred's Appliance Service


Good courteous service. Wish technician had required part, so we did not have reschedule.




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi David, Thank you for submitting your review! We do carry the quickest moving parts on our vehicles and do our best to repair in the first visit if at all possible. We are sorry to hear that we had to order a part for you. I do see that the complaint was the unit was leaking. There are lots of things that can cause leaks from a dishwasher and we only order parts if we are sure what is needed. We will be sure to get you all taken care of Friday! Thank you! The Fred's Team


Great Service




Review of Fred's Appliance Service

Gabriel explained what he was doing every step of the way!! He was very thorough & understanding to our concerns. Very pleasant. If I have other appliance repairs needed in the future, we will most definately request him!!


Prompt service, technician was very knowledgeable




Review of Fred's Appliance Service

Arrived on time, was respectful and wore shoe covers


Pleased with service.




Review of Fred's Appliance Service

We’ve had issues with our refrigerator door since it was delivered from a different store. Gabriel was very knowledgeable and pleasant. The door has finally been correctly adjusted!


Maintenance supervisor




Review of Fred's Appliance Service

10


Awesome experience.




Review of Fred's Appliance Service

Mac was absolutely awesome. He knew exactly what the problem was and was in and out in under 40 min. Would use this company again and again.


Laura




Review of Fred's Appliance Service

Service technician was awesome! She was informative, knowledgeable and very friendly.


Great Service!




Review of Fred's Appliance Service

I was given a "window" of 8-11 for my appt. My technician arrived shortly after 9AM and the repair was completed by 9:45. Awesome!!!!!!


Roger




Review of Fred's Appliance Service


Oxi Dispenser Issue




Review of Fred's Appliance Service

Chad and David were conscientious, knowledgeable, thorough and pleasant.


great service




Review of Fred's Appliance Service


Reat serviceman




Review of Fred's Appliance Service

Great


Well Done




Review of Fred's Appliance Service


Bill




Review of Fred's Appliance Service

Great service


Dolinar




Review of Fred's Appliance Service

Very knowledgeable and friendly


Ernie & Mary Halal




Review of Fred's Appliance Service

The fella you sent to us could not have been nicer.


Excellent service from Brian!




Review of Fred's Appliance Service


Fantastic service




Review of Fred's Appliance Service

The Tech came found the problem and fixed it was updated often to let me know when tech would arrive and problem solved.. tech was very friendly very polite and fixed my problem!! Could not have asked for a better service he was excellent!! Thank you so very much!! Now my laundry room will be back in business


Deb




Review of Fred's Appliance Service

Efficient, thorough, personable


Great




Review of Fred's Appliance Service

Service was a big 10 all the way


Cathy




Review of Fred's Appliance Service

Dan was quick & very efficient - I was impressed with Fred's service


Gas dryer repair




Review of Fred's Appliance Service


Hratch




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service

Gabriel was the best!!!


Excellent Service.




Review of Fred's Appliance Service

I have used your service before and would do so again. Your technicians are well trained. They inform the customer before beginning the work. Most helpful.


Excellent




Review of Fred's Appliance Service

Technicians know what they are doing; are respectful, professional, and provide quality work.


Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC703HBS00 "Cc: unit temps in freezer fluctuate up to 30 degrees and back to 0Found temps in freezer at 5 degrees, and ff at 39 degrees. Ohmed out thermistors. Found freezer compartment thermistor reading out of range. Needs freezer compartment thermistor; ordrng 1 W10316760 (thermistor)"

Near Bell Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE334GBS0 Cust did not receive the dispenser. Used dispenser from t/s. Replaced the dispenser. Ran a calibration. Optest ok; used 1 W10861000 (Dispenser) from stock

Near Winfield Ave, Rocky River, OH 44116
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "Cust showed pop, sent pic. CC that the unit stopped mid cycle. Ran diag F7E6 MOTOR FAULT, F0E2 OVER SUDS CONDITION DETECTED, F8E1 NO FILL, LONG FILL, F7E5 SHIFTER FAULT. Ran manually diag for drain pump did not turn on. Checked the wires at the drain pump, found water leaking on the drain pump. Found a hair line crack in the tub. Took pic. Will need a new drain pump, tub, control and wire harness ; ordrng 1 W10371566 (Tub) and 1 W10919003 (Drain pump) and 1 W11170317 (Control) and 1 W11448788 (Harness)"

Near Sprecher Ave, Cleveland, OH 44135
Corina B.

Corina B.

KITCHENAID WHIRLPOOL KECC567KBL0 "CC that the front left burner does not work and the power light stays on. There is a chip in the glass. Tried the remove the glass will not come off freely. Will need a second tech to help remove the glass. Did advise cust the is a chance of us cracking the cooktop. ; ordrng 1 W10823692 (Element) and 1 8203534 (Switch), used 1 Shipping from stock"

Near Lake Rd, Bay Village, OH 44140
Corey L.

Corey L.

WASHER WHIRLPOOL WFW560CHW0 "Customer complaint dryer above washer had moisture building up and created droplets that may have ran down control, after letting dry unit started working, looked up troubleshooting for dryer, dryer leaning forward on washer slightly, leveled, ran diagnostics found f0e2 oversuds and advised on detergent usage"

Near Chillicothe Rd, Chesterland, OH 44026
David R.

David R.

DISHWASHER KITCHENAID KDTE334GPS0 "Cc gasket, unit turning off by itself intermittently, customer said has done this about 6 times. Unit gasket came off, corrected. Preformed hard reset. Unplugged unit, went to power box. Took apart wires and reconnected them. Plugged unit back in. Ran diagnostics. No error codes. Went through diagnostics, all components working. Ran Rinse Only cycle, went all the way through. Good. Op test ok"

Near Kings Way, North Royalton, OH 44133
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 "CC that there is a burning smell. Ran diag F7E6 MOTOR FAULT, when running and agitate the whole basket agitates. Checked underneath found oil leaking. Tried to removed the washplate not moving. Will need a new gearcase, motor, shifter, belt, capacitor, cam and washplate. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W10913953 (Shifter) and 1 W10902814 (Washplate)"

Near Allen Dr, Westlake, OH 44145
David R.

David R.

DISHWASHER KITCHENAID KUDS30IXBT6 Replaced wheels. Tested. Good. Op test ok

Near W Sprague Rd, North Royalton, OH 44133
Corina B.

Corina B.

RANGE JENN-AIR JGS8860BDP "CC that the front two burner do not work. The left front burner has a small flame on high. The right front burner lites the small burner cap. The left front burner will need to be drilled out.. Will need a both burners,valve,holder. ; ordrng 4 WP400021-1 (Screws)s and 1 74011652 (Dual burner) and 1 12002270 (Valve) and 1 74007736 (Burner) and 1 WP7527P061-60 (Holder), used 1 Shipping from stock"

Near Whittlesay Ln, Rocky River, OH 44116
Corey L.

Corey L.

DRYER FRIGIDAIRE FLSE72GCSB "Replaced belt and pulley, op test good"

Near Gary Dr, Twinsburg, OH 44087
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KBFS25EVMS0 CC that the unit is not cooling. The fans are running. Checked compressor 8.83 amps. Locked rotor. Will need a new compressor. ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Drier)

Near Country Club Blvd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL MFI2570FEZ02 "Found start device clicking replace from truck stock compressor started waited few minutes and pass,opt test ok ; used 1 8201786 (STARTER), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Lake Ave, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR MAYTAG MSS25C4MGZ00 CC that the ice maker is not working. Checked the thermistor open. Will need a new ice maker. ; ordrng 1 W10873791 (Ice maker)

Near Gasser Blvd, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new part unit tested good

Near Coleridge Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSC24C8EYY02 Frigde evaporator frosting up replacing service pointer parts and parts from whirlpool training they told me that will fix issue .check thermister they good ; ordrng 1 W10316760 (thermistor) and 1 WPW10451893 (fan-scroll) and 1 WPW10623103 (cntrl-elec)

Near Lake Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDPM604KPS0 Replace all parts opt test ok

Near Edgewater Dr, Cleveland, OH 44102
Gabriel P.

Gabriel P.

REFRIGERATOR GE PDCS1NBXALSS "No water found inside freezer but did found leaking from grommet on the ice maker fill tube try reaching landlord for parts estimate; ordrng 1 WR17X12258 (tube im fill) and 1 WR2X8474 (grommet), used 1 SHIPPING (shipping and handling) from stock"

Near Cahoon Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

RANGE WHIRLPOOL GGG388LXS05 Installed new part unit tested good

Near Brightwood Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFW2055FRZ00 Installed new part unit tested good

Near Northpointe Ct, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDE48FXSS5 Installed sump assembly Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Kingston Dr, Aurora, OH 44202
Brian M.

Brian M.

FREEZER FRIGIDAIRE LFFH17F3QWA Cc unit not running and everything defrosted Found compressor not running Ohmed out compressor windings found to be open Needs compressor and relay ; ordrng 1 297414053 (compressor) and 1 297259515 (controller) and 1 297286803 (capacitor-run) and 1 WPW10143759 (dryer)

Near Antler Point, Aurora, OH 44202
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRFF305ESS02 "Customer showed pop, customer complaint of ice build up in frz and drawer hard to open, confirmed, found slides failed not closing all the way allowing warm air to enter, also found right ff door gasket torn exposing magnet, unit needs slides and right ff dr gasket; ordrng 1 W10830162 (gasket-fip) and 2 W11265130 (slide)s"

Near Crossview Rd, Seven Hills, OH 44131
Corey L.

Corey L.

COOK TOP JENN-AIR JED8345ADB14 "Installed switch, op test good"

Near Hampton Pl, Strongsville, OH 44136
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAKZ0 "Cc unit displaying h2o error during cycle.Ran diagnostics, found code f8e2 for fill valve electrical problem. Verified water source turned on, good water pressure in to unit. Ran quick wash test, unit filled and washed fine until 4th drain and refill(about 15 min in), unit did not refill with water, unit displayed h2o fault. Replaced fill valve using customer supplied pre Id part. Reran quick wash test, cycled past last failure point, watched an additional 15 min. Unit operating test good."

Near Hoover Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc unit not cooling Could not find any fresh Uv dye With unit off pressure on low side is 20 inch vac on high side 100psi Step 4-1 both sides at 20psiStep4-3 low side 20 inch vac and high side 110psi Step 4-4 low side 0 psi and high side at 110 psi Step 4-5 low side 10 inch vac high side 140psi 1.73 amps to 1.40 Called techline non repairable

Near Kingston Dr, Aurora, OH 44202
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint lights are not working in ff ceiling or frz and dispenser is not dispensing correct amount for auto measure even after calibration and has progressively gotten worse, confirmed calibrated and performed several tests at 1 cup and four, filled around 1/4 short every time, filter had been changed already, unit needs ui and frz led, customer has a warranty reimbursing them and had sent parts for repair based on complaint, they send led modules and valves, replaced led module with part provided, op test good with lighting issue, on schedule to replace Ui; ordrng 1 W10848301 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Voyager Cir, Seven Hills, OH 44131
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Cc unit making clicking sound. Customer showed video of unit making noise. Ran spin and drain cycle, confirmed what sounds like shifter clicking back and forth. Could not call techline at this time, they are closed. Last time I encountered this, their suggestion was to replace motor and main control for what they said was a triac issue. Ordering motor and control. Adding in shifter and splutch.; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11417466 (CONTROL)"

Near Grand Blvd, Wickliffe, OH 44092
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSBS25INBL00 "The filter head assembly has failed needs to be replaced; ordrng 1 WPW10121140 (housing), used 1 SHIPPING (shipping and handling) from stock"

Near Augusta Ln, Painesville, OH 44077
Gabriel P.

Gabriel P.

MICROWAVE KITCHENAID KHMS2040BSS1 "Found unit not heating amp was 8.00 will need magnetron,diode and capacitor,giving estimate customer will not repair"

Near Cahoon Rd, Westlake, OH 44145
Dan H.

Dan H.

DRYER ROPER RED4640YQ1 "Customer complaint that unit heats for a while then stops, started normal dry cycle, unit heated, checked timer contacts(good), unable to duplicate the problem , unit is operating as designed"

Near Columbia Dr, Bedford Heights, OH 44146
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint ice never froze in frz, confirmed room temp both sections, compressor is running, found leak at drier and cap tube, corrected, held vac and charged, low side goes right into 25” vac high side at 75psi, removed cap tube and reconnected line in case of restriction, held vac and charged, unit still going into vac, will need evap ordered to isolate cap tube for restriction; ordrng 1 W10836706 (evaporator)"

Near Plainfield Ave, Brooklyn, OH 44144
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "CC that the food is freezing in the ff section, water is leaking and the ice cubes are clumping. Control set at 35* Fz -4* raised temp to 37* and 0*. Lowered the deli bin to the crisper drawers. Found the John guest fitting to the water line is leaking. Replaced the fitting from t/s. Advised cust to dump the ice every 7-10 days to avoid the clumping. Optest ok; used 2 Wr02x11330 (John guest) from stock"

Near E 174th Pl, Cleveland, OH 44128
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL MMV1175JZ0 Socket was burn also check voltage to socket 0 voltage need control and part listed ; ordrng 1 8206232A (lamp 40 watt) and 1 W11391714 (CONTROL ) and 1 WPW10210878 (housng-lmp)

Near Franklin Blvd, Cleveland, OH 44102
Jeff M.

Jeff M.

DRYER KENMORE 110.6120201 The unit is an electric dryer it’s producing heat venting is plugged I do not feel any cold air coming through the vent

Near Clay St, Huntsburg, OH 44046
David R.

David R.

DISHWASHER KITCHENAID KUDS30IXSS9 "Cc unit not washing correctly, pod stays in unit when cycle is done. Ran a normal wash, heard water enter unit. Then heard a loud humming from the wash motor. Cancelled out, ran diagnostics. 6-1, 6-4, 6-6, 10-1. No error codes dealing with wash motor. So went through tech sheet. Found wash pump getting 120 from control. Bad wash motor pump. Will need pump and motor. Customer paid SVC, do not order parts ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Olmsted Dr, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 Found motor rusting again and capacitor rusting pretty bad also found line of water flood inside cabinet call tech line spoke to tj, he say it won’t be repairable cause of flood lines inside cabinet and rusting parts gave file number to customer to call whirlpool

Near Kneirim Dr, Lorain, OH 44053
Brian M.

Brian M.

REFRIGERATOR AMANA ABB2222FEQ "Cc unit not cooling Found compressor running but no frost pattern Needs sealed system repair Evap and filter drier ; ordrng 1 12001919 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

Near Wall St, Ravenna, OH 44266
Dan H.

Dan H.

RANGE MAYTAG MGR5751BDQ "Customer complaint that oven smokes above 200 degrees, started bake for 350 degrees, found some plastic melted on oven floor (see pic) , removed, advised customer to clean the oven, unit is operating as designed"

Near Robertson Ave, Cleveland, OH 44105
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8500DC5 Found error call f5e1 lid open delete ran calibration and auto test pass ran a load pass working as design cannot duplicate issue at this time opt test ok

Near Magnolia Dr, Lorain, OH 44053
David R.

David R.

DISHWASHER MAYTAG MDB4949SHZ0 "Replaced parts. Tested. Let normal cycle run for 15 mins, then canceled out. Ran a normal rinse cycle, let go all the way through. Good. Everything working normally. Op test ok"

Near McKinley St, North Ridgeville, OH 44039
David R.

David R.

DRYER MAYTAG MDE9206AYW "Cc unit squeaking. Found worn down bearings and idler pulley assembly. Gave customer estimate for repair. Customer paid SVC, do not order parts. Also customer had old style venting, suggesting new rigid or semi rigid style. ; ordrng 1 WP6-3700340 (bearing) and 2 12001541 (bearing & roller asy)s and 1 WP33002535 (belt), used 1 SHIPPING (shipping and handling) from stock"

Near Azalea Ln, North Olmsted, OH 44070
Brian M.

Brian M.

WASHER MAYTAG MVW7232HW0 Cc unit not washing properly Found error of off balance Advised on loading and connected unit to WiFi to run software update OP Test Ok

Near Buckskin Rd, Ravenna, OH 44266
David R.

David R.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Replaced parts, tested, good. Ran diagnostics, good. Op test ok"

Near Woodside Dr, Amherst, OH 44001
Jeff M.

Jeff M.

WASHER MAYTAG MVWX700XL2 "The transmission bearings are failing. Needs a new transmission est only; ordrng 1 W11454372, used 1 SHIPPING (shipping and handling) from stock"

Near Lake Erie St, Conneaut, OH 44030
Jason N.

Jason N.

FREEZER WHIRLPOOL GC3SHAXVT02 "Cc frost in freezer. Found small amount of frost in top left corner of freezer section. Customer also stated she’s notice ice in container melting together into a large block. Possible warm air migrating up through ice door causing ice to melted and frost spots to appear in freezer. Recommend refund for the gasket cost, since this did not remedy the frost issue. ; ordrng 1 WP2180353 (door-chute1311), used 1 SHIPPING (shipping and handling) from stock"

Near Homewood Ave, Ashtabula, OH 44004
Corina B.

Corina B.

WASH/DRY COMBO WHIRLPOOL WFW560CHW1 Replaced the tub. Started a normal cycle and drain spin. Optest ok

Near Ansel Rd, Cleveland, OH 44106
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW3 Found error code f6e2 lost communication ordering parts ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)

Near Avon Belden Rd, Avon Lake, OH 44012
David R.

David R.

STACK W/D GE WSM2420TBAWW "Customer complaint unit washer not turning on, dryer is working. Getting voltage to unit. Went through tech sheet. Found timer not sending out 120 v to components and spring missing to hold unit in place. Customer to pay SVC. Customers daughter card got declined 2 times, customer social security check ain’t go through yet. They cannot paid SVC at this time. Sending over to office.; ordrng 1 WH12X950 (timer!washer 229.37) and 1 WH1X2683 (sleeve screw 32.75) and 1 WH1X2684 (spring lock 33.09), used 1 SHIPPING (shipping and handling) from stock"

Near Groveland St, Oberlin, OH 44074
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc a couple times in the morning she would come down and the refrigerator lights would be off, front UI not lighting up or taking commands, will have to restart unit from breaker, let sit for 10 mins, turn breaker back on and then unit will start working. Also compliant of water and ice not dispensing. Issue could be related. Checked dispenser, out glass underneath and water is coming out. Tried a couple of times and working. Same thing with ice, tried crushed/cubbed and everything is working, not stop or anything. Steady for of water or ice coming out. Control checks good, all wires plugged in, nothing out of the ordinary. Suspect a main control board issue if customer coming down and nothing is working. Went through tech sheet. Tested power coming from control to UI is correct. Tested dispenser again, ice and water good. Checked measured fill, good. As of now everything is working correctly. Cannot duplicate problem. Op test ok"

Near Breakers Blvd, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR KITCHENAID KUDR204ESB00 "Cc noise, vibrating loud rattle, also display is not changing. Checked display. Unplugged and plugged back in. Not changing, will not take commands. Light is out. Noise seems like lines are touching sides or bottom of cabinet, might have to move around more to fix. Ordering controls and light. ; ordrng 1 W10204930 (lens-light) and 1 W10796879 (display) and 1 WPW10772868 (cntrl-elec)"

Near Ednil Dr, Bay Village, OH 44140
Dan H.

Dan H.

DRYER MAYTAG MGDZ600TW1 "Installed new idler pulley and shaft, op test good"

Near Charney Rd, University Heights, OH 44118
Jeff M.

Jeff M.

ICEMAKER KITCHENAID KUID508ESS2 Installed new part unit tested good

Near Canyon View Dr, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed control board. Defrosted freezer evap. Ran manual defrost test, defrost heater turned on. Op test good."

Near Sexton Rd, Austinburg, OH 44010
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found left side cabinet bulking out not sealing properly took pictures not allowing door to seal properly call whirlpool tech line spoke to Austin is not repairable file number explain customer opt test ok

Near North Point Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

DRYER SAMSUNG DV210AEWXAA Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Sharon Copley Rd, Medina, OH 44256
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC465HW0 "Found screw between seal of front drum stuck making rattling sounds,correct issue,opt test ok"

Near Sites Rd, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint of no cool both sections confirmed, found no frost pattern on either evap and compressor and fans running, compressor amp draw normal, ran test 4, no frost on either evap, unit needs evap and drier, parts covered per entitlement ; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)"

Near Wildbrook Dr, Bay Village, OH 44140
Brian M.

Brian M.

RANGE GE JB860SJ5SS "Cc Unit burning smell Found terminal block damage spoke to GE they advised on replacing the terminal block and to have customer get new cord ; ordrng 1 WB17T10011 (terminal block), used 1 SHIPPING (shipping and handling) from stock"

Near Olive St, Chagrin Falls, OH 44022
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced the vent, gasket and cover. Started a cycle. Optest ok"

Near Ansel Rd, Cleveland, OH 44106
Corina B.

Corina B.

COOKTOP ELE KITCHENAID KCED600GBL01 "CC that the fan is not working. Checked the connections good. Checked the switch, good checked the fan motor, good. Checked the power l1 to n 240 volts l2 to n 0 volts. L1- to l2 0 volts. Optest ok"

Near Hemlock Dr, Westlake, OH 44145
Brian M.

Brian M.

DISHWASHER GE GDT545PSJ4SS Installed control Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Elliott Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

DRYER MAYTAG MEDB766FW0 Installed exhaust thermistor. Ran timed dry test. Good heat and operation. Op test good.

Near Euclid Chardon Rd, Kirtland, OH 44094
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT720PADW2 "Replaced sump asm, op test good"

Near W 94th St, Cleveland, OH 44102
Jeff M.

Jeff M.

DRYER WHIRLPOOL WGD8000DW0 Installed new part unit tested good

Near S Camelot Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT134TFDB00 Replaced part. Unit in garage not heated. Let customer know about the usage of refrigerator with it being outside. Refer to owners manual for temps unit is suppose to work best in. Op test ok

Near Bagley Rd, Cleveland, OH 44130
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFHS2311LB8 "Cc unit leaking water in ff sectionFound condensation building up in crisper drawers and pooling inside drawers. No other sections of unit are affected. Checked door gaskets, all seem to be sealing well. Air returns clear, checked evap drain, clear as well. Damper operation checked good. Called Frigidaire techline, if all possible sources of warm air infiltration checked ok, it will be product in ff section causing condensation, and according to use and care manual, it’s not unusual to have condensation forming under drawer cover and water to collect in bottom on drawer. Showed customer use and care manual section for this."

Near Beech Hills Dr, Willoughby Hills, OH 44094
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBSD612ESS01 Installed led boardAnd led modules OP Test Ok

Near Castle Pine Dr, Solon, OH 44139
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS24SEWH1 Cc of leak Found upper spray arm nozzle laying on float switch Put nozzle back into place Ran test cycle Could not duplicate a leak OP Test Ok

Near Shawnee Trail, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8040DW0 Installed new part unit tested good

Near S Camelot Dr, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSSC48QVS02 "Installed ice door motor, op test good"

Near Falling Water Rd, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Recovered refrigerant, replaced compressor evap and drier, pulled 28vac w/ pump, watched, good, charged 4.24 r134a, unit cooling, pressures good, op test ok"

Near Nicholas Ave, Euclid, OH 44123
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD8500DW3 "There was some rattling in the back off panel mess around with screws rattling stop,opt test ok"

Near Brooks Ct, Lorain, OH 44053
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that unit is not cooling properly, fresh food section temperature at 53 degrees, freezer section temperature at 21 degrees, found fresh food section evaporator frozen solid, unit needs new control and evaporator fan/thermistor harness; ordrng 1 W11087438 (Fan/harness) and 1 W10843055 (Cntrl)"

Near Carabel Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBBL206EPA01 "Installed new led module, op test good"

Near Lookout Cir, Fairview Park, OH 44126
Jason N.

Jason N.

REFRIGERATOR AMANA ASI2575GRS00 "Cc unit ff temps off, ff light not working and noise when water is dispensedCustomer stated temps in ff are colder near top and not quite as cold near bottom and in door. Customer not sure if that’s normal, advised this is normal for this type of unit due to the vent outlet at the top on the ff section. Temps normal. Found top ff light, lighting intermittently. Socket shows signs of arcing, center post covered in corrosion. Used emery cloth to clean post. Light connection good, light operation stable. Found water dispenser making a whistling sound, water source line caught under unit. Poly line smashed and kinked. Cut back to get to good line. Reinstalled with new compression fittings. Dispense test good, no abnormal sound heard. Op test good."

Near Meredith Ave, Euclid, OH 44119
Dan H.

Dan H.

RANGE JENN-AIR CVG4280S "Installed new igniter switches and knob, op test good:"

Near Frazier Dr, Rocky River, OH 44116
Brian M.

Brian M.

WASHER WHIRLPOOL WFW5620HW2 Cc unit vibrating excessively Found service pointer that units acu causes spin to be higher than normal Needs ACU ; ordrng 1 W11322903 (cntrl-elec)

Near Lakewood Rd, Ravenna, OH 44266
Brian M.

Brian M.

DRYER MAYTAG MED7230HC1 Cc unit wont tumble Found belt broken Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near N Roundhead Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WMH31017HZ3 Found diode having contact with metal panel correct issue opt test ok

Near Falling Water Cir, Amherst, OH 44001
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW1 Upon my arrival the dryer was working and the dial was rotating I could not duplicate an issue unit was operating as designed

Near Willow Ln, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT318FZDW06 Installed new part unit tested good

Near Walnut Dr, Euclid, OH 44132
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed diffuser OP Test Ok

Near N Park Blvd, Solon, OH 44139
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Replaced all parts. Steamed out all ice. FZ gasket had a gap, found a piece of food item stuck behind drawers, corrected. Op test ok"

Near Royalton Rd, Strongsville, OH 44149
Jason N.

Jason N.

WALL OVEN FRIGIDAIRE FGB24L2ASA "Cc unit not powering onCustomer stated she was starting a bake when the display stopped working. Confirmed, found display/control panel not responding, a few led segments lit. Unit needs control/clock.; ordrng 1 318185336 (clock/timer19738), used 1 SHIPPING (shipping and handling) from stock"

Near Paradise Ln, Euclid, OH 44123
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFN402ESS01 "Cc unit not cooling Found no frost pattern on evap Compressor running tapped system found pressure to be at 20psi when unit is off when running unit is in a 10 inch vac Added Refrigerant could not see leak despite unit having a factory uv dye drier installed Needs compressor and drier Spoke to BJ he advised to have a nitrogen tech come at the time of parts replacement ; ordrng 1 8201675 (compressor) and 1 W10704381 (drier-tube), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Murcott Cir, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5500FW0 "Replace controls,opt test ok"

Near 53 KING ST, OBERLIN, OH 44074
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Customer complaint that unit is not making ice, cycled ice maker , ice maker never called for water, unit needs new ice maker, customer does not want repair at this time ; ordrng 1 WPW10300024 (Ice maker)"

Near Beachwood Dr, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Cc unit still not making ice.Ran ice maker diagnostics, no codes, container test 15 checked back as not full, optics good. Ran ice maker fill test, no water entering ice maker. Replaced dual inlet valve using overflow truck stock (WPW10341329). Ran fill test, water entering mold. Advised customer to allow up to 24 hrs for ice production to start."

Near Pomona Rd, Cleveland Heights, OH 44121
Corey L.

Corey L.

RANGE WHIRLPOOL KSDG950ESS2 "Customer complaint heat at vent is too hot and burned hand while cleaning, temped back of vent where is would be touched at 130 when oven had been heated to 450, advised this is normal operation and referred to owners manual describing vent area also location requirements in installation instruction sheet explaining heat exiting complies with standard building materials, unit is operating as designed"

Near Rye Gate Dr, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed damper, op test good"

Near St Andrews Ln, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Cc items in FF freezing, customer has tried moving items around, customer has moved and tested firearms temps. Checked temps. 40 in FF and 8 in FZ. Went through diagnostics. Thermistors check good, no gaps on door, damper is opening and closing correctly, unit is set to standard 8 hour defrost mode. Unit is in a defrost right now. Pulled out unit, checked thermistors from control. FF thermistor 6.6 k ohms, FZ at 16 k ohms. Control itself supplying constant 4.99 vDC. CALLED Techline, Adrien. Went over findings with him. Components inside fridge are working cooling, damper is not getting stuck open. Gave readings or thermistors and control voltage. He verified that everything is at where it’s suppose to be, all checks good. Everything in good standing point of where it should be at. Checks frost pattern and everything looks good on evap. Techline to advised customer of storing of items in refrigerator to make sure proper airflow is going through to t

Near Oakridge Dr, Olmsted Township, OH 44138
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Cc unit not making ice for a couple of days when they first got it. Got here today, full bin of ice. Customer said they tried changing temps a little bit. Let customer know the temps were set to Celsius unit. Set temps to 38* and 0*. As I was testing and taking temps. Icemaker dropped ice and called for water. Unit is making ice and working correctly. Op test ok."

Near Winfield Ln, North Ridgeville, OH 44039
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW0 Installed control and UI Ran auto test and calibration OP Test Ok

Near Cedar Rd, Pepper Pike, OH 44124
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5620HW1 The unit Will not turn on. But the unit will go into diagnostics mode and that’s it I cannot see codes I cannot exit diagnostics once it goes into diagnostics it freezes. The has to be unplugged to exit that mode but still won’t do anything. The unit needs new controls.; ordrng 1 W11378949 (UI) and 1 W11388040 (CONTROL )

Near Mill Rd, Dorset, OH 44032
Jason N.

Jason N.

COOKTOP GAS WHIRLPOOL CSG7000CAB "Cc unit front burners not workingBack burners are working, all burners will spark when using back burners, spark module is good. Neither front burner, when turned on, will make ignitors spark. Unit needs front ignitor switches.; ordrng 2 WP7403P367-60 (switch- bu5498)s, used 1 SHIPPING (shipping and handling) from stock"

Near Larchmere Blvd, Cleveland, OH 44120
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Cc unit leaking Ran auto test. When unit drains into washtub next to unit, water seeps from under wash tub cabinet. Could not find a leak on the unit. Advised customer he will need to contact a plumber at this point to remedy the washtub leak issue."

Near Severn Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 The cold water valve has failed the valve assembly needs to be replaced; ordrng 1 W11210459 (valve)

Near Maple Rd, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW3 "Installed new motor, op test good"

Near Michael Dr, Brook Park, OH 44142
David R.

David R.

DRYER WHIRLPOOL WED8000DW4 "Replaced control. Still bringing up F4E1 error. Called techline, reverse black and red wires on heater terminal. Tested, heated came on, unit running. Techline said some of the new harnesses have been coming with some reversed wires. Unit ran and cycled. Op test ok."

Near Hunter Lake Dr, North Ridgeville, OH 44039
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH78019HZ0 "Box was smashed up. Found corners on transformer bent up, and also found smashed terminal spade. Took pics. Let customer know. Customer is going to call whirlpool. Putting in order for transformer as well ; ordrng 1 W11371718 (TRANSFORMER )"

Near Kingston Dr, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSS42DWX02 "Cc compressor making a noise Customer stated unit will intermittently make a humming like noise, had a video taken of noise. With video evidence, the noise is coming from the freezer section. Turned unit thermostat on and off a few times to check evap fan motor. Could not quite duplicate the exact sound, but motor is definitely wobbly and clunky. Quoted customer for evap fan motor. ; ordrng 1 482469 (motor,evap fan7363), used 1 SHIPPING (shipping and handling) from stock"

Near Carroll Blvd, University Heights, OH 44118
Jason N.

Jason N.

DRYER SAMSUNG DV42H5600EPAC "Cc unit making squealing sound now not working at allConfirmed no operation. Found belt idler pulley completely worn through by belt, causing pulley to slack off of belt switch. Unit needs idler pulley and drive belt.; ordrng 1 6602-001655 ( DRUM BELT3864) and 1 DC93-00634A (PULLEY4442), used 1 SHIPPING (shipping and handling) from stock"

Near Sherbrooke Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint oven door glass has moisture and panel coming apart, confirmed panel is coming unglued on top left, unit needs outer glass door with trim; ordrng 1 W11176456 (glass-door)"

Near Lee Rd, Cleveland, OH 44128
Corey L.

Corey L.

REFRIGERATOR GE PFE29PSDCSS "Customer complaint of no cool, confirmed room temp both sections, found compressor not running, bench test passed, unit needs inverter box; ordrng 1 WR87X29409 (compressor inverter), used 1 SHIPPING (shipping and handling) from stock"

Near S Locust Dr, Kirtland, OH 44094
Dan H.

Dan H.

RANGE KITCHENAID KERS303BSS0 "Customer complaint that oven is not heating, found element blown out , element is receiving 240vac, unit needs new element; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"

Near Chickadee Ln, Lyndhurst, OH 44124
Brian M.

Brian M.

WASHER GE GFWS2605F0RR "Cc of leak Found crack in tub Needs tub assembly ; ordrng 1 WH02X10393 (scr 1/4 pl hxw 1 1/4) and 1 WH45X10136 (tub asm rear) and 1 WH45X10141 (tub front) and 1 WH45X10137 (basket and trunnion), used 1 1OVRSZ (oversized shipping) from stock"

Near N Hambden St, Chardon, OH 44024
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "CC that the unit is not washing the dishes. Checked the power at the control to the pump and motor, 0 volts. Will need a pump and motor and control.; ordrng 1 W11305297 (Control) and 1 W11087376 (Pump and motor)"

Near Lakeview Ave, Rocky River, OH 44116
Gabriel P.

Gabriel P.

RANGE KITCHENAID KSGG700ESS0 "F8e0 fan speed to low ordering ; ordrng 1 W11107275 (fan-blwr), used 1 SENIORDISCOUNT (senior discount) from stock"

Near Avon Point Ave, Avon Lake, OH 44012
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354DSS5 Cc unit not turn on Found 2 lights on and UI not responding Reset unit with out UI and unit drained Needs UI ; ordrng 1 W10803367 (panel-cntl)

Near Carriage Hill Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM404KPS0 Went to install handle and found deep scratches on panel Needs panel as well ; ordrng 1 W11416371 (Door panel)

Near Stockwood Dr, Solon, OH 44139
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Customer complaint of no cool, confirmed room temp in stand alone fridge, compressor and fans running, no frost pattern on evap, low side side in a vac, compressor amp draw normal, unit needs evap W10858281 and drier WPW10143759, customer thinks he had gotten an extended warranty and would like to check and or see if wpl can help out since this is the second fridge they have sent to replace, advised part says “out of stock” so we cannot be sure how quick part will arrive once ordered, left quote; used 1 SHIPPING (shipping and handling) from stock"

Near E 66th St, Cleveland, OH 44103
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW1 Cc of grinding noise once in awhile Spun basket by hand didnt hear anything Ran manual high speed spin no noise Ran auto test and calibration Ran test load with several towels Could not duplicate a grinding noise at this time

Near Chesterfield Ln, Chesterland, OH 44026
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replace both slide,opt test ok"

Near N Hogan Dr, Lorain, OH 44053
Corina B.

Corina B.

WASHER WHIRLPOOL NFW5800HW2 Replaced the main control and ui. Ran a drain and spin. Optest ok.

Near Forest Dr, Eastlake, OH 44095
Brian M.

Brian M.

COOKTOP ELE WHIRLPOOL GCI3061XB Cc unit popped and shut off Found fuse open used jumper unit turned on and then popped made ark on ipc board near left rear hot plate Ohmed out rear hot plate found temp sensor open Needs ipc and hot plate Customer reaching out to whirlpool ; ordrng 1 W10857230 (module) and 1 WPW10328391 (hotplate)

Near Amber Ln, Brecksville, OH 44141
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint of a loud noise, customer had taken off hub and washplate to look at teeth but spinning shaft by hand noise is still heard, noise is in gearcase, quoted, to replace W11454734, customer does not want repair at this time, left quote; used 1 SHIPPING (shipping and handling) from stock"

Near Prospect Rd, Berea, OH 44017
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GBS0 "Customer complaint that every couple of weeks there is no power to unit, ran diagnostics no error codes found, user interface buttons are not working consistently, unit needs new user interface ; ordrng 1 W11165145 (Control panel)"

Near Edgedale Rd, Pepper Pike, OH 44124
Corey L.

Corey L.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint dw not washing just fills and drains, confirmed wash motor not running, found wash motor not fully seated into connection at control, inserted and taped to prevent reoccurring, op test good"

Near Lymans Ln, Strongsville, OH 44149
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint upper rack wheels really squeaky, confirmed, replaced with adjuster kit sent, op test good"

Near Munich Dr, Parma, OH 44130
Jeff M.

Jeff M.

WASHER MAYTAG MHWE900VJ01 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Townline Rd, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFHS2622MWNA "Installed ice maker, ran manual harvest test, ice maker indexed properly and filled mold with water. Op test good."

Near Brandt Rd, Geneva, OH 44041
Jason N.

Jason N.

RANGE JENN-AIR CVG316W "Cc unit exhaust fan switch is brokenCustomer stated she had a hard time turned the fan off last time she used it. Inspected fan switch, confirmed plastic housing that mounts switch to top plate is broken, causing switch to fall into plate. Unit needs exhaust fan switch, switch (Y704605) is nla on parts lookup. Advised customer most likely warranty company would be in contact with her regarding next step. ; saved tckt"

Near Butterwing Rd, Pepper Pike, OH 44124
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7300DW0 Replace all parts took me a while but got it done

Near Cedarwood Rd, Avon Lake, OH 44012
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADW7 "Cc: not washingCustomer states the unit will start washing then stop and will not continue cycle. Ran 1hr wash cycle. Unit filled, started washing, unit drained, re filled and continued washing, unit then stopped washing. Found sump is receiving proper power. Called whirlpool tech line spoke with Chris. He stated he has no notes or known issues with the parts we installed. He stated he has seen where the owi will fail and shut things down. He stated to replace owi, Owi shows out of stock, office to reschedule; ordrng 1 W11084121 (sensor)"

Near E 266th St, Euclid, OH 44132
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Icemaker not needed. Cc unit leaking from hose. Found house going back to house is leaking, has crack. Not actual hose from refrigerator. Suggested new line or cut and splice where crack is at. Also low pressure coming from house, that’s why getting half ice cubes. Will need a certified plumber to check out water pressure and to also change new shutoff valve. Customer said a little ice was forming on FZ back wall. Hot gun all gaskets and put sealant on cabinet. Op test ok"

Near Tenney Ave, Amherst, OH 44001
Corina B.

Corina B.

DRYER MAYTAG MGD9700SQ0 CC that the unit is not heating. Found the thermal fuse is open. Replaced the fuse from t/s. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok. ; used 1 WP3392519 (Thermal fuse) from stock

Near Kensington Oval, Rocky River, OH 44116
Corina B.

Corina B.

WALL OVEN WHIRLPOOL KEBC208KSS0 "CC that the cooling fan is noisy. Found the fan out of the bracket. Will need the upper cooling fan. And cust to replace both fans at the same time. ; ordrng 1 WP4455334 (Upper fan) and 1 WPW10016550 (Lower fan), used 1 Shipping from stock"

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL MFF2558VEB4 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near W Jackson St, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706EBS04 "Cc unit drip tray falling offCustomer stated drip tray not staying snapped in. Advised customer this drip tray sits in dispenser housing, does not clip or snap into place. Also had questions about unit operation. Unit is working as designed."

Near Gloucester Dr, Highland Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "CC that the unit is not cooling in the freezer. Fz 10-15 ff 37-42 2 vacuum 140 high side step 4-5, 0 100 high side step 4-4, 1.59 ampsPartial frost pattern on freezer evap Called t/l Kathy, unplugged the unit high side 160 low side 0 equalized to 40 psi. Plugged unit in low side 0 high side 140 psi. Want to replace the 3 way valve. First have the nitrogen blow out threw the 3 way valve. Run a vacuum for 30 minutes. ; ordrng 1 W11094466 (3 way valve) and 1 W10625068 (Bracket)"

Near Park Pl, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFS25EWBL4 "Cc: frost build up in freezer, sheet of ice in freezer floorFound freezer gasket ripped and torn allowing warm air into unit. Found ff gasket ripped. Needs ff gasket and freezer gasket and p trap, Customer does not want to repair at this time"

Near Bryn Mawr Ave, Wickliffe, OH