We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Avon, OH 44011
Angel
Job Details: 12/27/2023
Cc that unit was leaking and it was beeping. Found inlet valve to unit was leaking will need to order valve.; ordrng 1 W11434044 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sheffield, OH 44054
Angel
Job Details: 12/27/2023
Cc that unit stopped draining but if you would push the basket it will start draining. Verified and found one of the wires on the drain pump connector came unhooked fixed issue tested unit opt test good.
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE505W0JZ4
Near Lorain, OH 44055
Angel
Job Details: 12/27/2023
Replaced cooktop opt test good.
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Kent, OH 44240
Corina B
Job Details: 12/27/2023
Replaced the drain pump. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rootstown, OH 44272
Corina B
Job Details: 12/27/2023
CC that the unit never shut off and its not cold. Confirmed. Both sections at room temp. Will need a compressor and evaporator. ; ordrng 1 W11557671 (Compressor) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11109499 (Drier) and 1 W11566897 (Evaporator) and 1 W11504448 (Coupler) and 1 W11506620 (Coupler) and 1 W11506619 (Coupler) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Streetsboro, OH 44241
Corina B
Job Details: 12/27/2023
"CC that there is a squealing noise. Confirmed. Found the belt slipping. Replaced the belt and cam from t/s. Ran a calibration. A manual spin and agitate. Opt test ok. ; used 1 W11239857 (BELT), 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/27/2023
"CC that the unit is not cleaning the clothes. Ran diag f0e3 overload. Ran an auto test, good. Started a quick wash with clothes. Advised Cust to drop the clothes around the agitator and half a basket is a full load. The quick wash filled to the top and would not agitate. Will agitate in a manual agitate. Will need a control. ; ordrng 1 W11419171 (Control)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/27/2023
Replaced the fan. Tested. Opt test ok. Cust had the control W11443149.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Newbury Township, OH 44065
Corina B
Job Details: 12/27/2023
"CC that the unit is not running. Confirmed the ui is flashing and the lights are working. Turning the ui on fans turn on, the inverter is flashing 3xs. Ohmed out the compressor 7 ohms, 120 volts at the inverter and 4.8 volts at the signal. Will need a inverter box. ; ordrng 1 W10629033 (Inverter box), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44111
Manny
Job Details: 12/27/2023
"Cc unit gives codes f6e1, verify code, replace console and control ran test cycle opt test ok took cores for return."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Cleveland, OH 44111
Manny
Job Details: 12/27/2023
"Cc unit not coming on, verified and checked outlet and good took cover off and power to control, went to check power to UI and noticed Plug no clip on the connector, secured connector opt test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44120
Angel
Job Details: 12/26/2023
Cc that unit was just filling and draining. Verified and even if the washer is unplugged the hot water valve keeps filling. Turned off the hot water for now and recommended customer to use on tap cold until I return to replace valve also ordering control board.; ordrng 1 W11513255 (Valve) and 1 W11626074 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near University Heights, OH 44118
Angel
Job Details: 12/26/2023
Cc that the dishwasher is not washing. Confirmed tested unit snd pump is not running checked power at control and good. Replaced pump tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Diamond, OH 44412
Corina B
Job Details: 12/26/2023
CC that the freezer side is not cooling. Unit is in the garage. Was not cooling properly in the summer time. check for the evaporator frost pattern, Good frost pattern. Fans are running. 1 amp on the compressor when running. Will need a control. ; ordrng 1 W11546690 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ
Near Mogadore, OH 44260
Corina B
Job Details: 12/26/2023
Replaced the pump and motor. Ran a calibration. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Kent, OH 44240
Corina B
Job Details: 12/26/2023
"CC that there is a loud noise and not cooling. Confirmed. The defrost is not turning on. Steamed out the evaporator. 120 volts at the molex plug. 0 watts when running the defrost. Replaced the harness, fan and blade. Tested, the heater turned on. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Streetsboro, OH 44241
Corina B
Job Details: 12/26/2023
Replaced the inlet. Opt test ng. Turned the water pressure to a 12 and 6 position. Water not coming out of the inlet. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near South Euclid, OH 44121
Manny
Job Details: 12/26/2023
"Cc unit not heating, verified and igniter burnt out, customer will not proceed.; ordrng 1 W11176454 (igntr-oven), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Cleveland, OH 44119
Manny
Job Details: 12/26/2023
"Cc unit not heating, verified and no heat check voltage at term block and missing L2, check outlet and missing L2, checked fuse box and fuse blown, customer replaced fuse, ran test and good heat, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Streetsboro, OH 44241
Corina B
Job Details: 12/26/2023
"CC that the unit is beeping. Unit was pulled out to unplug it. Replaced the control. Found water I. The drain pan, cleared the water, started a cycle let run for 15 minutes. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near LaGrange, OH 44050
David R
Job Details: 12/26/2023
"Cc not heating. Found thermal cutoff that was recently replaced malfunctioning. Replaced thermal fuse and cutoff from t/s. Tested. Good, heating and cycling. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE), and 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Strongsville, OH 44136
David R
Job Details: 12/26/2023
"Cc unit not cooling, both sections. Clicking coming from comp. Will start at 8 amps and click, drops down below 1 amp. Bad comp; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Painesville, OH 44077
Jason N
Job Details: 12/26/2023
"Cc unit not drying all the way, some water remaining inside the tub at the end of the cycle. Ran diagnostics, no codes stored. Ran test cycle entirety, heater turned on at end. Advised customer to ensure heat dry is turned on for every cycle and to rinse aid. Some water will remain on inner tub surfaces due to this unit being a plastic tub model. No issues found with unit, unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Lakewood, OH 44107
Angel
Job Details: 12/26/2023
Before replacing parts I did a leak test on unit with 140psi of nitrogen and I could not detect any leaks externally. So I called tech line Spoke with Drew explained issue and what I did to check and he stated unit will go under review.
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Rocky River, OH 44116
Angel
Job Details: 12/26/2023
Cc that they will have to run dryer at least 2 times to dry clothes. Ran unit and verified vent outside and noticed that there was a lot of lint on ground and around flap on vent not letting the flap open up completely. Recommended customer to get a different vent where airflow can flow properly and for bulky and mixed loads to use timed dry. Otherwise the unit is heating and cycling as should.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Avon Lake, OH 44012
Angel
Job Details: 12/26/2023
Replaced door opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Cleveland, OH 44128
Marie V
Job Details: 12/26/2023
"Cc that unit was smoking from control panel. Took rear panel off and found control has shorted out. Will need new control, harness is good. ; ordrng 1 W11126814 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Aurora, OH 44202
Corina B
Job Details: 12/26/2023
"CC that there is water that is leaking into the washer and starts on its own. Lid is up when not in use. Ran diag F5E3 LID UNLOCK FAULT. Ran am auto cycle. Started a cycle valve shuts off not weeping. Valve opening and closing for me. Did give quote for the valve if happens again. ; ordrng 1 W11127357 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model gtd42gasj0ww
Near Chardon, OH 44024
Joe O
Job Details: 12/26/2023
Installed belt and bearing pads. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Euclid, OH 44132
Manny
Job Details: 12/26/2023
"Replace parts ordered, fridge comes on, advise customer to place a water bottle in the fz once frozen she can start loading it up, opt test ok took core for return."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cleveland Heights, OH 44118
Marie V
Job Details: 12/26/2023
"Cc that unit does not start a cycle. Confirmed, found latch broken replaced from T/S. Tested unit. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44105
Marie V
Job Details: 12/26/2023
"Cc that unit was shaking but when arrived they had a cycle and unit was spinning properly. Tested new dampers, not good. Advice cust to use original shocks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYB3
Near Cleveland, OH 44104
Marie V
Job Details: 12/26/2023
"Cc that unit is leaking some brown stuff, and that dispenser is not dispensing rinseaid. Replaced dispenser, also tested unit is leaking from deflector. Ordering parts.; ordrng 1 WPW10274926 (Defflector) and 1 WP8269259 (Gasket) and 1 WPW10428211 (Vent)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Avon, OH 44011
Marie V
Job Details: 12/26/2023
"Replaced motor. Started making a horrible noise. Reordering part. Also had to uninstall unit, water line is short and is hardwired as well; ordrng 1 W11460945 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Amherst, OH 44001
Marie V
Job Details: 12/26/2023
"Cc that unit is leaking and freezing food as well. Tem was a little high but it was because door was open, called whirlpool tech line spoke with Chris This is the third water valve replaced on unit, he had me check for air leaking to water valve, found big gap on ice waker fill tube cold air coming in, no gaps at the back. Sealed out with sealer. Now unit is dripping from dispenser, called ctech line spoke to tj removed water line from top hinge no leaking. Air leaking going to water line causing a drip. ; ordrng 1 212643 (Sealer) and 1 WP542638 (Food g grease) and 1 W11579166 (Water line)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near North Royalton, OH 44133
David R
Job Details: 12/26/2023
"Replaced gasket, also found water in overfill tray, removed, ran test mode. Checked and no extra suds. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Broadview Heights, OH 44147
David R
Job Details: 12/26/2023
"Test 56, gave E2 error. Ran test 57, icemaker did cycle. Ran all fans, all thermistors, sensors. All test good. Found ice in line to icemaker, causing no water to go through. Reset unit, 5 mins. Cleared ice. Replaced icemaker from t/s. Ran test 45. Ice mold filled up with water. Good. Set test 7 to step 2. Op Test Ok. ; used 1 W11658802 (ICEMAKER) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Independence, OH 44131
David R
Job Details: 12/26/2023
Replaced control and door. Tested. Good. Heating. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC6LS
Near Olmsted Township, OH 44138
David R
Job Details: 12/26/2023
"Unit Range Hood is working. Lights are working. Blower is working. Good. Must of not had power or a plug was not connected but everything is working correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Avon Lake, OH 44012
Angel
Job Details: 12/26/2023
"Before replacing control board and thermistor I checked temperatures and ff section was at 37* and freezer was at 6*. Replaced control board and thermistor anyways opt test good. ; used 1 W11546690 (Control box), and 1 W10384183 (Thermistor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Avon, OH 44011
Angel
Job Details: 12/26/2023
Cc that unit will not cool. Unit was mot plugged in when I arrived but I plugged it in to see if it would buildup a frost pattern and there was not frost pattern at all nothing coming in to evaporator or circulating around the system. All fans and compressor were running as should but no freon flowing at all. Ordering a non uv drier tube.; ordrng 1 W11109499 (Drier tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Elyria, OH 44035
David R
Job Details: 12/26/2023
Cc Right door dropping. Mismatched screws in that could not really hold door correctly at top hinge. Hinge also bent. Had a hinge from surplus. Replaced and also put in bigger correct screws to hold door. No movement. Good. Op Test Ok ; used 1 W11505710 ( Right door hinge) from stock
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Wickliffe, OH 44092
Manny
Job Details: 12/26/2023
"Cc unit smells like burnt, verified and burnt lint underneath the heater, checked vents and clogged, unit needs vent cleaned and replaced with semirigid or rigid. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland Heights, OH 44143
Manny
Job Details: 12/26/2023
"Cc that unit is not working properly, verified and gearcase leaking oil all over motor, unit needs gearcase rotor stator, clutch and agitator.; ordrng 1 W11393685 (Gear case) and 1 W10754158 (stator) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor) and 1 W11550891 (Agitator)"
We serviced a
JENN-AIR COOK TOP
Model JIC4715GS00
Near Chagrin Falls, OH 44022
Manny
Job Details: 12/26/2023
"Cc unit tripping the breaker, verified and unit tripping breaker, took apart and control overheating and smells like burnt plastic, unit needs control and burner.; ordrng 1 W11195737 (cntrl-elec) and 1 W11195475 (elmnt-surf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Solon, OH 44139
Corina B
Job Details: 12/26/2023
"CC that there was a loud noise and will not finish a cycle. Found coins in between the washplate and basket. Removed the coins, Ran diag F2e1 stuck key.ran a manual test. Started a rinse and spin with a blanket. Advised Cust to wrap the clothes around the basket instead of throwing them in. Working as designed. Half a basket is a full load. Opt test ok."
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Chagrin Falls, OH 44023
Manny
Job Details: 12/26/2023
"Cc unit giving code, verified and f3e1 for pressure sensor and f9e1 for long drain, pump works but switch needs to be replaced.; ordrng 1 WPW10448876 (switch-wl) and 1 W11044559 (hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model CVE3400B
Near Pepper Pike, OH 44124
Manny
Job Details: 12/26/2023
"Replace switch after turning power saw spark in the unit, and switch burnt out without even turning the switch, unit needs a harness but discontinued."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Jason N
Job Details: 12/26/2023
"Installed ice box fan. Ran test 36, good airflow from ice box. Advised customer to allow up to 24 hrs for unit to resume ice production."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Chardon, OH 44024
Jason N
Job Details: 12/26/2023
"Cc unit buzzing and clicking, not cooling Confirmed unit is at room temperature, can hear start relay clicking. Compressor is seized up, overload opening. Found s-code S71162 for noise/no cool. Customer also wants ice maker fascia replaced due to the ice door being broken. Quoted part cost. ; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Drier) and 1 W11637688 (Heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/26/2023
"Cc unit frosting up in freezer and ice maker working intermittently Found frost build up again in lower section of freezer and on bottom of drawer. Door is closing and sealing properly. Pulled door, inspected liner, found gap in lower liner. Filled in gap with silicone. Cleared frost from freezer, reinstalled door. Called WP techline, Joe, advised on all repairs up to this point, tech stated no other direction at this time, have customer monitor frost build after the silicone was used to seal liner"
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Kirtland, OH 44094
Jason N
Job Details: 12/26/2023
"Could not uninstall unit from cabinetry. Unit is wedged betweeen cabinetry. Pulled unit from cabinet space. Replaced rear leveler and adjustment shaft. Reinstalled unit and leveled. Op test good."
We serviced a
GE REFRIGERATOR
Model PTS22LCSARCC
Near Eastlake, OH 44095
Joe O
Job Details: 12/26/2023
Installed valve. Cleared fill tube. Cycled ice maker. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willoughby, OH 44094
Joe O
Job Details: 12/26/2023
Installed gear case and suspension rods. Ran auto test. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KBL04
Near Highland Heights, OH 44143
Joe O
Job Details: 12/26/2023
Installed thermal fuse and blower. Ran test bake. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Kirtland, OH 44094
Joe O
Job Details: 12/26/2023
"Recovered refrigerant, installed compressor and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W11504445 (5/4 NR MS 00), and 1 Tjaf1200 () from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEMS308SSS04
Near Bentleyville, OH 44022
Corina B
Job Details: 12/26/2023
"Ohmed out the fan 24 ohms. Checked power at the fan 0 volts. Will need a new control"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Ravenna, OH 44266
Corina B
Job Details: 12/26/2023
"CC that the u it trips the breaker and is not heating. Confirmed. Found the igniter broken. Replaced the igniter from t/s. Opt test ng. The breaker trip as soon as it is plugged in. Will run with the igniter unplugged. Will need the burner assembly. Part is discontinued. ; ordrng 1 3401797 (Burner assembly), used 1 279311 (IGNITOR) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Ashtabula, OH 44004
Jason N
Job Details: 12/26/2023
"Cc unit not heating Confirmed unit not heating during cycle. Checked power into unit, reading 35v L to L, 119 from L2 to N, 18v L1 to N. Inadequate power to unit, missing L. Advised customer to contact an electrician to remedy power issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Brook Park, OH 44142
Marie V
Job Details: 12/26/2023
"Cc that unit is not cooling properly and that cant change setting on control. Confirmed. Took temps freezer at 3* and fresh food section 45*. Try to run diag, failed, rebooted control, failed, Replaced control from T/S and programmed to 12 by label. Advice cust to allow 24 hours to reach normal temps. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cleveland, OH 44128
Marie V
Job Details: 12/26/2023
"Cc that unit is not dispensing ice, confirmed ice maker is working is just not dispensing. Found shaft for dispenser motor stripped. Ordering motor impeller and washplate.; ordrng 1 W11671282 (Motor) and 1 W11378860 (5pacer) and 1 WP63052-2 (Impeller)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Madison, OH 44057
Jason N
Job Details: 12/26/2023
"Cc unit fault code f8e4Found unit displaying f8e4. Checked drip tray. Found drip tray full of water. Emptied drip tray. Cleared code and started cycle. Observed unit. No leaks found. Customer stated when the fault codes appears, the unit was not running. Checked inlet valve connection, no leaks. Found no loop in drain hose under sink, hose running along the bottom of the cabinet. Added drain loop. Ensured good drain out of unit. Advised customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Painesville, OH 44077
Jason N
Job Details: 12/26/2023
"Cc unit not starting a cycleStarted normal cycle, found lid latch will not engage, keeps clicking. Replaced lid latch using misc truck stock part (W11513248). Started normal cycle. Unit locked, sensed and started filling. Op test good. ; used 1 W11513248 (Latch) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44125
Manny
Job Details: 12/22/2023
"Cc u it making noise, verified and bad gearcase , unit needs gear case and pulley customer will not proceed with repair ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Shaker Heights, OH 44120
Manny
Job Details: 12/22/2023
"Cc unit give error codes, verified no codes stored customer stated he cleared them, ran test cycle and valve humming, unit needs valves, not proceeding at this time will purchase valve.; ordrng 1 WPW10247306 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Rock Creek, OH 44084
Jason N
Job Details: 12/22/2023
"Cc unit not completing cycle.Found small amount of water left in tub. Plugged in unit, unit trying to drain out, pump is humming lightly. Pulled drain, pulled debris from impeller. Ran test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2FHTXVL00
Near Painesville, OH 44077
Jason N
Job Details: 12/22/2023
"Cc unit leaking water in rear of refrigerator sectionFound water leak is due to clogged defrost drain, ice sheet building up in freezer section. Cleared ice from freezer, steamed out drain tray and down drain hole. Ensured good flow through. Cleaned up water in ff section. Op test good."
We serviced a
KITCHENAID RANGE
Model KGRS303BSS1
Near Maple Heights, OH 44137
Bill
Job Details: 12/22/2023
"Changed oven probe, op test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Lorain, OH 44052
Angel
Job Details: 12/22/2023
Cc that ui is unresponsive. Confirmed has power goi g to it but nothing ordering control panel and ui.; ordrng 1 W11660284 (Console) and 1 W11632709 (Ui) and 1 W11672039 (Board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 12/22/2023
"Cc: not making iceFound bail arm hitting ice, causing unit to think bin is full. Removed ice. Gaskets and chute all sealing. Tested. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/22/2023
"CC that the unit will not run for several days after in use. Ran diag F7e8 MC/Motor over temp error. f5e2 door stuck closed. Checked the basket, spins freely. Ohmed out the mot 14.2 ohm. In Range. Will need a new control. Cust does not want to repair ; ordrng 1 W11322901 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/22/2023
"CC that the basket is not spinning. Confirmed. F0E5 OFF BALANCE LOAD DETECTED found the hub worn. Will need a hub. The agitator is seized. Will need a hub and agitator. Cust does not want to repair ; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS950ESS02
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/22/2023
"CC that the burner sparks when a burner is on. Confirmed. Will need the spark module and harness. The front burner screw is stripped. Will need to drill the screw out. Screw is nla. ; rqstng P&A on 1 WPW10475150 (Spark module), ordrng 1 W10619016 (Harness) and 1 W11678108 (Spreader), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Hiram, OH 44234
Corina B
Job Details: 12/22/2023
CC that the drain pump is staying on. Confirmed. Held the drain pump stuck on. Held start button in. Drain pump turned off. Found the cold water not coming out. Replaced the valve from t/s. Tested. Opt test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lorain, OH 44052
Angel
Job Details: 12/22/2023
Cc that unit was making noise but not every time. Tested unit and everything sounded good. So I looked underneath and found that the pulley had been scraping on shield most likely causing the noise. So I asked customer if she overloads washer and she stated yes because she thought since the drum is big it would handle the clothes. But I explained to her not to overload and how much to put in washer.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Garfield Heights, OH 44105
Bill
Job Details: 12/22/2023
"Cc unit not working, could not confirm. Found error code, f0e5 off balance. Cleared codes, ran diagnostics test opt test good. Ran rinse and spin, opt test good."
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS22
Near Avon Lake, OH 44012
Angel
Job Details: 12/22/2023
"Cc that door is not aligned properly and clip on the heating element that holds it up on microwave is broken and needs to be replaced because the one that it has now is a little longer than what he would like but oven needs to be taking out to replace it but customer just had his kitchen remodeled and he did not want to take it out of place, and for the door the left hand side is sticking out just a bit more than the right side so I will order door and hinges. ; ordrng 1 W11600222 (Door assembly) and 1 W11617223 (Frame) and 1 W11296036 (Hinge (left)) and 1 W11296037 (Hinge (right))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Avon Lake, OH 44012
Angel
Job Details: 12/22/2023
"Cc that unit started freezing up again after about a year since I last fixed issue. Verified and confirmed ff section evap is frosted over, got to back of unit to ohm out thermistor and it was reading 24kohms Gave customer estimate for parts and she said she will speak with husband and decided what to do.; ordrng 1 W10843055 (Control board) and 1 W11033168 (Fan) and 1 W10882135 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4600YQ0
Near Cleveland, OH 44115
Angel
Job Details: 12/22/2023
"Cc that unit is not heating. Confirmed tested unit and it will not heat. Checked power and it was good also checked all components in back and everything is good checked timer and found a pair of the terminals open when there supposed to be closed unit will need timer. Customer decided to think about it.; ordrng 1 W11043389 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mantua, OH 44255
Corina B
Job Details: 12/22/2023
"CC that there is a squealing noise bigger the load. Confirmed found the support roller worn. Found a foot liner wrapped in the motor. Replaced the dryer repair kit. Tested. Motor off balance. Will need a new motor and blower wheel. Cust does not want to repair ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor), used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Aurora, OH 44202
Corina B
Job Details: 12/22/2023
CC that there was a noise. Can not duplicate the noise. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Streetsboro, OH 44241
Corina B
Job Details: 12/22/2023
CC that the unit does not finish a cycle. Confirmed. Will not spin. Basket spins freely. Replaced the slide. Ran a calibration. Started a drain and spin. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Euclid, OH 44132
Joe O
Job Details: 12/22/2023
"Cc: not coolingFound temps in both compartments at 73 degrees. Found compressor seized. Needs compressor, and evaporator; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Wellington, OH 44090
David R
Job Details: 12/22/2023
Replaced bake element. Tested at 350*. Good. Heating and cycling. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Cleveland, OH 44124
Jason N
Job Details: 12/22/2023
"Cc unit displays f9e1, tub full of water, will not drain outConfirmed f9e1 displays for drain problem. Emptied tub of water. Checked under unit. Found black wire to drain pump damaged. Repaired wire. Cleared codes and ran test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW4
Near Mayfield Heights, OH 44124
Jason N
Job Details: 12/22/2023
"Cc unit not getting water, new installRan test cycle, inlet valve buzzing but no water entering unit. Checked water supply, found unit shutoff open but further down the supply line a main valve was closed. Opened main valve. Restarted cycle, unit filled with water and advanced to wash. Op test good."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near University Heights, OH 44118
Jason N
Job Details: 12/22/2023
"Cc unit not starting a cycle, clicks several timesFound unit flashing f5e3 for lid will not lock or unlock. Found debris( bead) inside latch strike receiver. Removed bead and started cycle. Unit locked, sensed and advanced to fill. Op test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near University Heights, OH 44118
Jason N
Job Details: 12/22/2023
"Cc light will not off or adjustConfirmed light control circuit not working, triac shorted on main control. Replaced main control using customer supplied pre id part. Tested all functions, all functions passed. Op test good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Shaker Heights, OH 44120
Jason N
Job Details: 12/22/2023
"Cc unit motor not running, not washing dishesRan diagnostics, found code 4-3 for motor not running. Replaced wash pump/motor using customer supplied pre id part. Ran test cycle in entirety, all functions passed. Op test good."
We serviced a
GE RANGE
Model PGB995SET2SS
Near Westlake, OH 44145
Angel
Job Details: 12/22/2023
"Cc that units lower was not heating he replaced the igniter and worked for like a week and now it stopped heating again. Checked the igniter and it was good. Checked power to igniter no power. Control is not sending voltage from the bake side. Control is receiving voltage but not sending it to the igniter. Gave customer estimate for control board and they decided not to proceed. ; ordrng 1 WB27K10433 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PFE29PSDSS
Near Avon, OH 44011
Angel
Job Details: 12/22/2023
Installed new tower with fan and installed new update.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near South Euclid, OH 44121
Bill
Job Details: 12/22/2023
"Changed slider, clutch, rotor. Tested with diagnostic auto test. Opt test good."
We serviced a
GE RANGE
Model JGS650SEF1SS
Near Strongsville, OH 44149
David R
Job Details: 12/22/2023
"Cc unit not heating, bake. Found worn ignitor. Not giving enough amps. Replaced from t/s. Tested. 350* cycling. Good. Op Test Ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Avon, OH 44011
Marie V
Job Details: 12/22/2023
"Cc that unit stopped heating. Confirmed check power. Is good. Found cut off open. Replaced part, vent comes out the roof, left phone number on lbc o get vent cleaned out. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Avon, OH 44011
Marie V
Job Details: 12/22/2023
Replaced door seal . Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Rocky River, OH 44116
Marie V
Job Details: 12/22/2023
"Cc that using steam clean unit did nothing m try to run again, did not worked, had to reset power. In order to work. Ordering control panel.; ordrng 1 W11546066 (Control panel)"
We serviced a
WHIRLPOOL RANGE
Model WOES5030LZ01
Near Columbia Station, OH 44028
Marie V
Job Details: 12/22/2023
Ordering second bracket to hold glass. Changed shipping address.; ordrng 1 W11598181 (Bracket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Elyria, OH 44035
Marie V
Job Details: 12/22/2023
"Recovered refrigerant, added nitrogen, no leaks. Replaced compressor and drier. Followed steps on r134a sealed system. Full frost pattern and pressure at 0. Advised to allow 24 hours to reach normal temps. Op test ok"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC56IS8
Near Amherst, OH 44001
Marie V
Job Details: 12/22/2023
"Replaced switches. Still showing door open. fill up ice maker tray. Advice cust to monitor; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Shaker Heights, OH 44122
Jason N
Job Details: 12/22/2023
"Cc toe kick looks abnormal or broken, Customer stated the toe kick openings on the top corners look abnormal or broken. Advised customer this is the toe kick design for this model. No issues found. Unit is working as designed."