We serviced a
WHIRLPOOL RANGE
Model WFE381LVQ1
Near Lorain, OH 44055
Angel
Job Details: 11/02/2021
"Cc that the burners were staying in high. Verified and i could not get the unit do do what they said but they still want the switches because they said it will do it again. Im ordering the switches for them but customer said he will install them no need to return. Opt test ok.; ordrng 2 WPW10434452 (Switch)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 11/02/2021
"Replaced pump assembly, tested u it, check for leaks, none. Op test ok"
We serviced a
FRIGIDAIRE WASHER
Model GLWY1343AS0
Near Conneaut, OH 44030
Dan H
Job Details: 11/02/2021
"Installed new drain pump and removed rag from drain hose, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315sdhz03
Near Jefferson, OH 44047
Dan H
Job Details: 11/02/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, freezer section temperature at 20 degrees, found evaporator frozen solid, defrost heater is working, unit needs new control and defrost thermistor ; ordrng 1 W11203924 (Cntrl) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Madison, OH 44057
Dan H
Job Details: 11/02/2021
"Customer complaint that unit is not cooling, temperature at 72 degrees, customer said they just turned it on a half hour ago, found dye leaking from filter drier, recovered refrigerant, installed new filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.8oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL COMPACTOR
Model TU950QPXS2
Near Painesville, OH 44077
Dan H
Job Details: 11/02/2021
"Only received 1 nut, need to order another one; ordrng 1 WP9870163 (Nut)"
We serviced a
GE REFRIGERATOR
Model DFE28JELEDS
Near Perry, OH 44081
Dan H
Job Details: 11/02/2021
"Customer complaint that unit makes a humming noise, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model LA5668XTWO
Near Lakewood, OH 44107
Manny
Job Details: 11/02/2021
"Cc unit not spinning, place unit in normal wash unit has a loud knocking on the bottom took cabinet off bypass door switch to c where noise was coming from, found oil leak on the bottom of the unit took drain pump and motor is full of oil, unit will need gear case and motor, due to the age of the unit and the cost of the repair customer will not proceed with the repair.; ordrng 1 WP661600 (Drive motor) and 1 3360629 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/01/2021
"Installed baffle. Ran test bake. Unit still has vibration noise after pre heat. Opened oven during heating and pressed door switch. Found noise from baffle. Called whirlpool tech line spoke with andrew he stated to order 2 (W10308286) kits, part number updated to a different number. He stated to Follow instructions in 1 kit and use the other for spacers. Needs 2 washer kits; ordrng 2 W10850808 (washer)s"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Shaker Heights, OH 44122
Joe O
Job Details: 11/01/2021
Installed water valve. Tested multiple times. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Beachwood, OH 44122
Brian M
Job Details: 11/01/2021
Cc of noise Idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/01/2021
Cc unit still frosting up at the top Found gasket not able to stay sealed due to door gasket channels dipping to low Needs door ; ordrng 1 W11233211 (dor-fmd)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Shaker Heights, OH 44122
Brian M
Job Details: 11/01/2021
Complaint unit not work on other selections other than 1hour wash Ran diagnostics no error codes ran auto test no issue found Ran test cycle on normal unit running just fine Ran cycle on heavy no issue found OP Test Ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD241BUW
Near Rocky River, OH 44116
Gabriel P
Job Details: 11/01/2021
"Replace latch,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Strongsville, OH 44136
David R
Job Details: 11/01/2021
"Cc unit not cooling. Found FF evap not defrosting properly, ice build up, causing poor air circulation throughout unit. Service Pointer Ordering parts needed.*** set as 2 count for build up of ice to defrost*** requesting double labor ; ordrng 1 W11457241 (Drip pan) and 1 W11033168 (Fan harness assembly)"
We serviced a
MAYTAG WASHER
Model MVWB300WQ0
Near Cleveland, OH 44143
Jason N
Job Details: 11/01/2021
"Cc unit making loud noisesRan diagnostics test, no abnormal sounds heard. Tub suspension checks good. Ran manual spin test, loud bearing noise during spin. Unit needs tub bearing kit. Customer not repairing, estimate only. ; used 1 W10435302 (BEARING) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Maple Heights, OH 44137
Corina B
Job Details: 11/01/2021
"CC that there is water leaking, a noise I. Some cycles and there is not a lot of water in the unit. Ran diag F0e5 Off Balance Load. Checked the suspension rods, good. Found the gearcase leaking oil. The rotor and stator are covered in oil. Will need a new gearcase, rotor, stator and clutch. Rotor and stator are covered under the 10 year warranty. ; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5219FZ0
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/01/2021
Cc: intermittently not startingFound open close door message. Needs interlock switches. Replaced interlock switches. Tested. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Garfield Heights, OH 44125
Manny
Job Details: 11/01/2021
"Cc unit is really warm, unit was unplugged, plugged unit into my kill-a-watt compressor is drawing 1.08amps, removed Evap cover to watch for frost pattern, evap only frost up on top 2 coils. Indicating low refrigerant, called BJ for confirmation, ordering evap, compressor and drier.; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 2 WPW10143759VP (drier-uv -)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Westlake, OH 44145
Gabriel P
Job Details: 11/01/2021
"Found led light on freezer dim replace from t/s also handles needed to be tightened correct issue also customer said fast ice light doesnt stay on when press but there is a full bin of ice call whirlpool for quick questions and they said it will take light out cause of full bin also for fast ice all it it does it turn freezer temp more colder to try to make faster ice and that for alittle over half of ice in 24 hour is normal so no issue with that ,opt test ; used 1 W10695459 (Module) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Brecksville, OH 44141
David R
Job Details: 11/01/2021
"Cc unit making noise. Found loud damper, had one on truck. Replaced, tested, good. Op test ok. ; used 1 WPW10594329 (Damper) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFBA
Near North Olmsted, OH 44070
Marie V
Job Details: 11/01/2021
"Replaced UI. Looked inside ice maker has ice that looks like is building up, told cust the it will need seals and bimetal. Cust wants to monitor unit now that theres a New Ui on it. Wants to see how it works for now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Fairview Park, OH 44126
Marie V
Job Details: 11/01/2021
"CC that the unit is leaking, confirmed, found water tank looks like it froze and might have broke the fitting. Replaced from T/S. Tested. Op test ok; used 2 WR02X11330 (5/16 UNION) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Parma, OH 44134
Marie V
Job Details: 11/01/2021
"Ran diag 9-4 tub light failure. Replaced dispenser, ran unit, no leaks. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, OH 44141
Marie V
Job Details: 11/01/2021
"Cc that the unit still has frost, confirmed gasket not sleeping. Removed and flipped around a steamed out found sliders not closing properly, will need new sliders. Cust will call back if still with frost inside.; ordrng 1 W10132652 (Right slider) and 1 WPW10132653 (Left slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD5500FC1
Near North Royalton, OH 44133
Marie V
Job Details: 11/01/2021
"Cc that the unit is making noises. Confirmed is coming from blower wheel, took unit apart, found lint inside blower wheel making it off balance and rattled. Clean out unit inside. Tested op test ok Unit has foil vent explain cus5 that that is a fire hazard needs to be replaced with semi rigid or flexible metal. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBB2
Near University Heights, OH 44118
Manny
Job Details: 11/01/2021
"Cc start button doesnt work, ran diagnostics cycle and found error code f2e1for stuck key on keypad, unit will need user interface replaced. Landlord will contact office with payment so we can proceed with the repair,; ordrng 1 W10811164 (User interface console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near North Royalton, OH 44133
Marie V
Job Details: 11/01/2021
"Cc that the unit is very loud when spinning. Ran diag no error codes. You can hear drain pump rattling.found a chain and some thingsinside. Removed all out tested unit. Unit will need new drain pump. Cust will call back if they want to continue ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 11/01/2021
"Found 120 going to control but when starting a cycle there is no voltage going to valve check harness good need control gave estimate customer will think about it do not order part ; ordrng 1 W10906430 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Strongsville, OH 44136
Marie V
Job Details: 11/01/2021
"Replaced parts, ran auto test pass. Calibrated unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY04
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/01/2021
"Check harness underneath door is good also cycle icemaker but water never came out so blow thew the line and it was clogged with ice so check heater and one wire was broken call whirlpool for a quick question it will need door but is discontinued cannot be fix,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Manny
Job Details: 11/01/2021
"Unit is working as designed, customer sent pop to office via e-mail."
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Avon, OH 44011
Gabriel P
Job Details: 11/01/2021
"Found hi limit thermostat open not allowing 120 voltage to get to unit also pull unit out a bit to see how to get to the hi limit and hose got damage is leaking gas gave estimate customer will order parts but if she can find a new unit deliver this week she will cancel repair but order part for;now need a second helper ; ordrng 1 Gas line and 1 WP71001844 (Thermostat), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 11/01/2021
"Customer complaint that lid is not unlocking sometimes, found a lot of gunk in lid lock mechanism, installed new lid lock, op test good"
We serviced a
GE MICRO/OVENCOMBO
Model JT3800DH4BB
Near Huntsburg, OH 44046
Dan H
Job Details: 11/01/2021
"Customer complaint that unit is not heating, confirmed, unit needs new magnetron ; ordrng 1 WB26X32629 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Amherst, OH 44001
Angel
Job Details: 11/01/2021
"Cc that unit is leaking and not making ice. Verified and found that the water valve is leaking will need to be replaced and also found that wires on bottom of freezer door were broken will need freezer door replaced gave estimate to customer and they do not want to fix they just paid service call do not order parts.; ordrng 1 LW10691266 (Door) and 1 WPW10238100 (Inlet valve), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chardon, OH 44024
Dan H
Job Details: 11/01/2021
"Customer complaint that old water is not entering unit, ran diagnostics found f8e1(long/no fill) error code, confirmed, cold water valve is barely opening, installed new valve, op test good"
We serviced a
MAYTAG DRYER
Model MGDB955FW0
Near Brecksville, OH 44141
David R
Job Details: 11/01/2021
"Cc unit when starting cycle will take 5-10 seconds before drum will fully rotate, or have to spin by hand in order for it to move correctly. Took apart, rollers and idler good. Belt a little loose and motor still running slow even with drum apart. Will need motor 10 year warranty, blower idler and belt. Ordering ; ordrng 1 WP697772 (Blower) and 1 W11448775 (Motor) and 1 W10597350 (Belt) and 1 W10837240 (Idler)"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSF
Near Garfield Heights, OH 44125
Brian M
Job Details: 11/01/2021
Installed igniter and bulb OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Mentor, OH 44060
Dan H
Job Details: 11/01/2021
"Customer complaint that unit is not preheating and fan blower error, ran diagnostics found f8e0(cooling fan speed too low) and f2e1(stuck key) error codes, fan tests good, started bake for 350 degrees, oven did not heat, control is not sending power to element, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11082269 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Westlake, OH 44145
Angel
Job Details: 11/01/2021
When arrived the part was fixed already by the contractors i verified and customer was ok with it they were unaware of the part being installed already. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Avon, OH 44011
Angel
Job Details: 11/01/2021
"Cc that unit is walking on them when on spin. Verified the dampers and they need to be replaced. Had the dampers from a surplus replaced part. Tested unit opt test ok.; ordrng 1 W10780048 (Dampers), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE WASHER
Model 110.278316
Near Maple Heights, OH 44137
David R
Job Details: 11/01/2021
"Cc unit not spinning. Put a load of towels in, ran through different cycles and spin was working correctly, spun all water out of towels. Unit is testing good as of today. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44110
Joe O
Job Details: 11/01/2021
Cc: not running g through cycleFound drain hose on floor. Customer stated drain hose sometimes will fall and will not stay on sink. Advised customer on drain hose. Found error code f8e1(long fill no fill). Ran auto test and calibration. Found customers floor drain plugged. Advised customer to have a plumber out. Advised if components under machine get wet can potentially cause a lot of damage to unit. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Independence, OH 44131
David R
Job Details: 11/01/2021
"Wrong door handle, needs deli handle. Leveled unit out, ordering handle. ; ordrng 1 W11045125 (Handle)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mogadore, OH 44260
Brian M
Job Details: 11/01/2021
Cc unit was blinking lights and not working But it is now but has weird noise Found noise to be a piece of plastic in drain pump Removed Ran test cycle OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX65TDW1
Near Mentor, OH 44060
Dan H
Job Details: 11/01/2021
"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) error code, found hub stripped, installed new hub, op test good ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF79R20DW03
Near North Olmsted, OH 44070
Angel
Job Details: 11/01/2021
Replaced door had customer take a look at it and verify door he said it was good and it was sealing properly. Opt test ok.
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near North Olmsted, OH 44070
Angel
Job Details: 11/01/2021
Cc that unit is still leaking. Verified and found the suction line on back frosted up. Called BJ to see what he thinks and said to replace thermistor and control board.ordering parts. Office to reschedule control out of stock.; ordrng 1 W11496884 (Control) and 1 WPW10384183 (Thermistor)
We serviced a
GE WALL OVEN
Model JKP86SH3SS
Near Timberlake, OH 44095
Joe O
Job Details: 11/01/2021
Installed control. Ran test bake. Op test ok
We serviced a
WHIRLPOOL RANGE HOOD
Model n/a
Near Independence, OH 44131
David R
Job Details: 11/01/2021
Could not find model/serial. New build house in April 2021. Customer will need to get in touch with builder about model/serial. Might not be a whirlpool product.; saved tckt
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Ravenna, OH 44266
Brian M
Job Details: 11/01/2021
"Cc unit not cooling Found compressor not running Connected tester compressor is running Needs compressor inverter ; ordrng 1 WR87X29409 (compressor inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
David R
Job Details: 11/01/2021
"Replaced shifter and t/s cam. Found that cam splines worn down. Replaced, ran diagnostics and calibration. Good. Op test ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Ravenna, OH 44266
Brian M
Job Details: 11/01/2021
Installed sump assembly OP Test Ok
We serviced a
JENN-AIR REFRIGERATOR
Model Jsd2695kes
Near Westlake, OH 44145
Angel
Job Details: 11/01/2021
Replaced ice maker cycled ice maker and filled explained to customer to wait 36hrs for a full bin of ice. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Avon, OH 44011
Angel
Job Details: 11/01/2021
Cc that unit is leaking and making a noise. Verified and unit leaks when the water is filling on the top side of the tub when the pressure of the water hits the tub when filling it will splash and run down the cabinet causing it to leak a little. Explained to customer and suggested to turn down the pressure on the water line a little to try to prevent that from happening because theres nothing else to do the unit is working as designed and i heard no out of the ordinary sounds. Opt test ok.
We serviced a
GE WALL OVEN
Model JRP03G0J4BG
Near Mentor, OH 44060
Dan H
Job Details: 11/01/2021
"Installed new element, op test good"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Cleveland, OH 44120
Manny
Job Details: 11/01/2021
"Replaced main control and oven lights, lights were still on after replacing control call BJ we checked the components. After reassembled the unit light were working properly. Opt test ok; schdld next appmnt for 11/9 TUE !"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ1
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/01/2021
"Cc that the oven is not working, confirmed, no spark. Replaced control that was ordered, tested unit , op test ok. Preheated oven to 359*. Pass.Brought core for return"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Brook Park, OH 44142
David R
Job Details: 11/01/2021
"Cc unit is not locking. Found lock is open and shorted control, heard a electrical zap noise from control. Will need control, latch and harness. Customer paid SVC only, do not order parts ; ordrng 1 WH08X32697 (Latch) and 1 WH22X32357 (Control) and 1 WH19X24141 (Harness latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model CWE23SSHCSS
Near Kent, OH 44240
Brian M
Job Details: 11/01/2021
Cc of ice build up on the bottom of freezer Found drain tube clogged Cleared ice and drain tube OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near North Ridgeville, OH 44039
Angel
Job Details: 11/01/2021
Cc that left front burner is not turning on. Verified and switch is not making proper contact it is damaged it tries to turn on but starts sparking will need switch replaced. Ordering part.; ordrng 1 W10857622 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Lorain, OH 44053
Angel
Job Details: 11/01/2021
Replaced ice maker and ui ran a harvest and fill test passed. Opt test ok. Took core.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Corina B
Job Details: 11/01/2021
CC that the drain pump stays on. Confirmed. Checked the connection good. Checked the drain pump 26.7 ohms. Will need a new control. Office to reschedule appointment ; ordrng 1 W11574590 (Control)
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE307ESS02
Near Lakewood, OH 44107
Manny
Job Details: 11/01/2021
"Cc unit heats but at high temp oven give error codes found codes F2E1(stuck key on keypad) and F3E3 (meat probe out of range), ordering main control and console, unit is under the 5 years manufacturer warranty on console and main control as per entitlement.; ordrng 1 W10916761 (Console UI) and 1 W11179310 (Electronic control)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Elyria, OH 44035
Marie V
Job Details: 11/01/2021
Cust said unit is stacked. Cc that the unit is leaking and that it got very loud on spin cycle. Ran diag found error code F0E5 off balance load F5E2 unlock failure. Found hole on bellow and dispenser is the old one. Unit will need bellow and dispenser. Also need second tech to replace parts.; ordrng 1 W11465532 (Dispenser) and 1 W11314648 (Bellow)
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Westlake, OH 44145
Gabriel P
Job Details: 11/01/2021
When replace chute separater it didnt came with guide ordering also container is defective ordering as well ; ordrng 1 WPW10435760 (Guide) and 1 WPW10347093 (Ice container)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Painesville, OH 44077
Joe O
Job Details: 11/01/2021
"Recovered refrigerant, installed compressor, drier, and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.44oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process), 1 W10896689 (Coupler), and 1 W10896678 (Coupler) from stock"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Garrettsville, OH 44231
Brian M
Job Details: 11/01/2021
"Cc unit not draining Found pump getting power but just humming Needs drain pump ; ordrng 1 WPW10409079 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF57R18DM00
Near Wellington, OH 44090
David R
Job Details: 11/01/2021
"Cc unit not cooling. Put watt meter on, comp good. Tested pressures, went into a 20 inch vacuum, sealed system leaked. Put 145-150 psi of nitrogen in unit. Could not hear anything from back, a little sound coming from from by evap. Ordering evap, thermistor, drier. ***3 job count ; ordrng 1 W10858281 (Evap) and 1 WPW10383615 (Thermistor) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GSKSS
Near Painesville, OH 44077
Dan H
Job Details: 11/01/2021
"Installed new led light, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT
Near Mentor, OH 44060
Corina B
Job Details: 11/01/2021
"CC that the unit is leaking from the door. Started a cycle not leaking after 30 minutes. Found suds in the tub, rinse aid was empty. Started a cycle with a pod, no leaks. Cust did just fill the rinse aid before the unit started to leak. Rinse aid is empty. Will need a new dispenser. ; ordrng 1 W11032769 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GTS16DTHMRWW
Near Beachwood, OH 44122
Corina B
Job Details: 11/01/2021
"CC that food is wet and refreezing. Unit was in a defrost when arriving. Fz 7 ff 42. Checked the evaporator good frost pattern. Compressor pulling less then 1 amp. Checked the defrost 3.4 amps and 408 watts, heater is good. Gaskets are good. Set at recommendation setting. Fans a are running. Condenser is clean. Working as designed."
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Novelty, OH 44072
Joe O
Job Details: 11/01/2021
Cc: not dispensing all of soap out of dispenserFound unit is not designed to siphon completely empty. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, OH 44122
Joe O
Job Details: 11/01/2021
Cc: not spinning clothes outFound shift arm slipped out of cam. Installed actuator. Ran auto test and calibration. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model jcd2289aes
Near Moreland Hills, OH 44022
Brian M
Job Details: 11/01/2021
"Cc unit wasnt cooling then wife defrosted the unit Found unit cooling properly at the time of appointment Could not determine an issue Advised on parts availability if issue comes back, 90% of parts areNLA"
We serviced a
MAYTAG DRYER
Model Medb725bwo
Near Painesville, OH 44077
Jason N
Job Details: 11/01/2021
"Cc unit making squealing noiseRan dryer op test, confirmed squealing coming from belt idler pulley. Unit needs pulley. Replaced using truck stock part. Ran dryer op test for several minutes, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Willoughby Hills, OH 44094
Jason N
Job Details: 11/01/2021
Installed shift actuator. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Chesterland, OH 44026
Jason N
Job Details: 11/01/2021
"Cc unit not startingCustomer stated when trying to start a cycle, 1 of the lights blinks, thats all it does. Found control lock turned on. Turned off control lock, started normal cycle. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brooklyn, OH 44144
Manny
Job Details: 11/01/2021
"Cc unit not washing properly sounds like is washing really slow and also banging noise when spins, ran diagnostics cycle found error code F7E5 for shifter fault, also noticed unit was off balance while on diagnostics, replaced shifter ran calibration and diagnostics cycle opt test not ok unplugged unit and plugged in ran diagnostics and unit is working with no issues, leveled unit opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Westlake, OH 44145
Gabriel P
Job Details: 11/01/2021
"Level unit and doors,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/01/2021
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Shaker Heights, OH 44120
Corina B
Job Details: 10/29/2021
CC that the ff section is not cooling. Confirmed. Ff 55* Fz 0*. Checked the ff thermistors evap 4.1k ohms ff section 4.1k ohms. Put the thermistors in ice 8.5 k ohms. JR file# 7732118564 thermistors are good. The deli ui is not working. Disconnected the deli ui. Tripped breaker for 20 seconds. If ff fan does not turn on to order the ui. Customer is going to call Monday if the ff section is cooling. Ui comes with the main control. Will need to refund the difference if the ui is needed. ; ordrng 1 W10878992 (Ui)
We serviced a
GE REFRIGERATOR
Model GSH22JFTAWW
Near North Ridgeville, OH 44039
Angel
Job Details: 10/29/2021
"Cc that unit is not cooling. Verified and evaporator has no frost pattern compressor is running and all the fans will need compressor, evap, and uv drier. Customer will not fix just gave them the estimate. Do not order parts. Opt test ok.; ordrng 1 WR87X28949 (Evap) and 1 WR87X20798 (Compressor)"
We serviced a
KENMORE WASHER
Model 11020842990
Near North Olmsted, OH 44070
Marie V
Job Details: 10/29/2021
"Cc that the unit does not goes from rinse to spin. Took panel off and found lid lock shorted. Unit will need new lid lock. ; ordrng 1 WP3949238 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/29/2021
"CC that the unit is not washing. Removed the cover checked the control for power at the pump and motor, 120 volts. Unit started to wash then stopped, found the wires are chewed. Will need a new harness. ; ordrng 1 W10612054 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Cleveland, OH 44102
Corina B
Job Details: 10/29/2021
"CC that the oven does not light. Confirmed. Will spark once and light. Ohmed out the gas coils 212 ohms. Called BJ checked power from the control 120 volts. Will need the spark module and gas valve; ordrng 1 WPW10511278 (Spark module) and 1 WPW10602001 (Gas valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 10/29/2021
Unit working as design but vent is not up to code and customer has fire hazard flex foil advise her to change it also ran a load with vent unplug of unit and pass
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Strongsville, OH 44136
David R
Job Details: 10/29/2021
"Replaced slides. Customer tested, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Garfield Heights, OH 44125
Jason N
Job Details: 10/29/2021
"Cc unit top ff lights out and freezer lightChecked all LEDs, top ff checked good. Freezer LED foamed in place, cracked liner and wires pulled out of connector trying to pry module out, connector stuck inside foam, no slack in wiring to make any kind of repair. Called WP techline, Austin, unit designated as non repairable."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Garfield Heights, OH 44125
Jason N
Job Details: 10/29/2021
"Cc unit coding f8e4 and stops working No water found in drip tray at this time. Ran quick wash test cycle, unit filled and started watching, water dripping into drip tray from left side tube. Water coming in from side of unit. Pulled unit, found all 4 outer 3rd rack retaining tub nuts missing. Water spraying out of tub from mount holes. Unit needs all tub nuts ; ordrng 4 W11545286 (Tub nut)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Geneva, OH 44041
Dan H
Job Details: 10/29/2021
"Customer complaint that unit is not washing properly, ran diagnostics no error codes found, found actuator not shifting, unit needs new actuator , installed new actuator, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Ashtabula, OH 44004
Dan H
Job Details: 10/29/2021
"Customer complaint that unit is not dispensing ice, confirmed, found auger motor dead, auger motor is receiving 120vac , unit needs new auger motor, part is out of stock so not scheduling return appointment ; ordrng 1 W11310391 (Auger motor)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Rock Creek, OH 44084
Brian M
Job Details: 10/29/2021
Cc ice build up in freezer Found gasket not sealing underneath Used heat to form gasket OP Test Ok
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Mantua, OH 44255
Brian M
Job Details: 10/29/2021
Cc of squeaking Found idler pulley not spinning Customer also requested unit to be cleaned out Replaced idler pulley Vacuumed out entire unit OP Test Ok ; used 1 279640 (PULLEY-IDR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Jefferson, OH 44047
Dan H
Job Details: 10/29/2021
"Installed new valve, op test good"
We serviced a
JENN-AIR WALL OVEN
Model JJW2730DS00
Near Westlake, OH 44145
Angel
Job Details: 10/29/2021
Replaced ui tested unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model SF310PEKQ0
Near Cleveland, OH 44113
Corina B
Job Details: 10/29/2021
"CC that the knob broke off the thermostat. Confirmed. Will need a new thermostat. Checked all the screws come off. Will need a new thermostat. ; ordrng 1 WPW10641988 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Brian M
Job Details: 10/29/2021
Installed icemaker Reset control Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2730WS00
Near Shaker Heights, OH 44120
Jason N
Job Details: 10/29/2021
"Cc unit needs door parts installed Customer stated she has parts supplied from the previous owner for the door. The repair in question is outer glass replacement plus handle and hinges. None of the supplied parts are correct. The owner has the inner glass only, not the glass and trim shell assembly. He wants to try to chip glass way from trim shell and glue down glass pane. Called BJ, the outer glass assembly is NLA for this unit, said we can try this method and see if it works. Removed all glass from shell, glass pane is slightly too small for trim shell. Cannot repair unit. ; saved tckt"