Service History 294 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MHW6630HC2

Near Middlefield, OH 44062

Brian M

Job Details: 10/25/2021

Installed dispenser Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWC450XW3

Near Aurora, OH 44202

Jason N

Job Details: 10/25/2021

"Cc unit caught on fire underneath Customer had pulled unit outside. Checked under unit, found motor capacitor had swelled and melted. Called wp techline to document, Steve, replace capacitor, sr#7732073986. Transferred to safety, Kent, parts covered, labor will be owed, auth , sr#. Customer stated they already bought another unit, wants to know if they can get money off what they purchased, advised them to call WP consumer. ; ordrng 1 W10804664 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Chardon, OH 44024

Joe O

Job Details: 10/25/2021

"Installed ice maker, and water valve. Cycled ice make. Op test ok"

We serviced a

GE DISHWASHER

Model PDW8200J01BB

Near Strongsville, OH 44149

Gabriel P

Job Details: 10/25/2021

Check drain hose and is not leaking also check water line and is not leaking check water valve and is not leaking put paper towel underneath to see if it leak ran normal wash for few minutes to see if it leak but for time being showing customer the two seals that prevent water from coming out just incase she wants to replace then anyway but is not leaking for cannot duplicate issue working as design

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Cleveland, OH 44111

Manny

Job Details: 10/25/2021

Unit is working as designed

We serviced a

MAYTAG WASHER

Model MVWC463HW2

Near Lorain, OH 44052

Angel

Job Details: 10/25/2021

Cc that unit was making a circuit noise. Verified all wires and parts looked good checked control board looked good but replaced incase of intermittent issue ran calibration on unit and belt was making sound as well so i replaced from truck stock tested unit again and working and sounding as designed. Opt test ok.; used 1 W11239857 (BELT) from stock

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Lakewood, OH 44107

Marie V

Job Details: 10/25/2021

"Replaced panel, tested both ovens all keys in Ui works good. Op test okBrought core for return and wrong part as well."

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Cleveland Heights, OH 44118

Corina B

Job Details: 10/25/2021

Cust sent a copy of the receipt to service. Replaced the ui. Brought core back for return with no box. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Aurora, OH 44202

Jason N

Job Details: 10/25/2021

"Cc unit freezing product in ff section. Temps on unit set to 38 in ff section, 2 in freezer section. Temperature checked unit, reading 32 in ff section, 2 in freezer. Checked thermistor resistance readings, ff section reading 10k, which equates to 31 degrees on chart. Freezer section reading 18.5k, which equates to 4 degrees on chart. Thermistors reading true. Ordering UI control. ; ordrng 1 W11542754 (UI control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Chesterland, OH 44026

Joe O

Job Details: 10/25/2021

Installed ice maker. Cycled. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Moreland Hills, OH 44022

Joe O

Job Details: 10/25/2021

Cc: no hot water during cyclesFound cycle guide. Advised customer not all cycles allow hot water to be selected. Advised customer on how cycles work. Ran test cycle. Found hot water is functioning. Also found customers hot water supply is far from unit. So on hot cycle unit did not fill hot. Unit functioning as designed. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVMK01

Near Beachwood, OH 44122

Joe O

Job Details: 10/25/2021

Installed ice maker optics. Cycled ice maker. Ice maker cycling and filling. Found small amount of frost build up in freezer near ice maker. Applied petroleum jelly to gasket near location. Advised customer to monitor. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Warrensville Heights, OH 44128

Corina B

Job Details: 10/25/2021

"CC that the unit blinks and does not drain. Ran diag 9-1 long drain. Checked the drain hose, clear. Started a cycle unit drained. Will need a new drain pump; ordrng 1 W11412291 (Drain pump)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near Willoughby, OH 44094

Joe O

Job Details: 10/25/2021

"Cc: not starting, water remainingFound standing water in unit. Canceled cycle, water drained. Ran normal cycle. Unit filled. Found error code F6e1(low/no water). Ran diagnostics. Found excessive suds in unit. Unit not siphoning. Unit functioning as designed. No error codes after cycle. Advised customer on loading. Potential pot or dish holding water. Op test ok"

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Lorain, OH 44053

Angel

Job Details: 10/25/2021

that unit still does not connect to wifi.Called techline spoke with steve explained issue and he got me connected to connect assist line file#. Talked to connect assistance and tried to connect but nothing. Ruth from connect assist asked me to order the antenna and replace it. Ordering antenna.; ordrng 1 W11318855 (Antenna)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331FDDW00

Near Lorain, OH 44052

Angel

Job Details: 10/25/2021

Replaced leds tested unit working as designed. Opt test ok.

We serviced a

KENMORE RANGE

Model 911.30168791

Near Brooklyn, OH 44144

Marie V

Job Details: 10/25/2021

"Cc that the lightning strike hit the home and oven is not working, confirmed unit is showing f1 error code witch is control panel. Found part is discontinued. Cant be repair ; ordrng 1 WB27T10268 (Control discontinued), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MTW5870TW0

Near Streetsboro, OH 44241

Brian M

Job Details: 10/25/2021

"Cc unit not draining Found unit not doing anything wont fill wont start Checked power supply unit is getting 120 and voltage going to proper check points Needs timer ; ordrng 1 WPW10111389 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Painesville, OH 44077

Dan H

Job Details: 10/25/2021

"Customer complaint that unit was not draining and now is flashing error, unit was flashing er when tech arrived, display went blank, no buttons are working, unit needs new user interface ; ordrng 1 5304517587 (Switches) and 1 5304520008 (Console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Painesville, OH 44077

Dan H

Job Details: 10/25/2021

"Installed new ice maker , op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS

Near Streetsboro, OH 44241

Brian M

Job Details: 10/25/2021

Installed control Ran test broil and test bake to 350 OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Cleveland, OH 44113

Manny

Job Details: 10/25/2021

"Cc unit not starting, replaced main control and compressor thermistor with parts provided by customer. Opt test no ok, found new thermistor open contacted Bj for verification whether the thermistor is normally open or close not ohms present he said at room temperature I should have about 9k ohm ordering compressor thermistor ; ordrng 1 WPW10467289 (sensor)"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055YEM

Near Ravenna, OH 44266

Brian M

Job Details: 10/25/2021

Cc unit not cooling Found evap fan not running Needs evap fan ; ordrng 1 WPW10464673 (motor-evap)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Berea, OH 44017

David R

Job Details: 10/25/2021

"Ram entitlement, job created 2 days before year warranty. Customer still needs to send in POP if possible. No fill long fill error. Found cold water not entering. Will need valves. Ordering. ; ordrng 1 W11210463 (Water valves)"

We serviced a

KENMORE RANGE

Model n/a

Near Ravenna, OH 44266

Brian M

Job Details: 10/25/2021

Model serial number are not readable can not look up parts (tried calling landlord no answer) But found oven igniter stuck on 24/7 will not shut off unless power is removed Found oven control not working properly and knob missing Advised customer to keep unit unplugged and I unplugged it. Will needs oven igniter and oven control and control knob If landlord can provide us with model number ; saved tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lakewood, OH 44107

Gabriel P

Job Details: 10/25/2021

Replace shifter opt test ok

We serviced a

GE REFRIGERATOR

Model GFD28GYNCFS

Near Brooklyn, OH 44144

Marie V

Job Details: 10/25/2021

"Cc that the water is not coming off and that the lights are not working, also that the door alarm will go off. Confirmed replace filter for cust, and found Service bulletin about same issue. Shows that unit will need door switches. Cust paid parts and SC. ; ordrng 1 WR23X29170 (Door switches), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Willoughby, OH 44094

Joe O

Job Details: 10/25/2021

"Cc: freezing in ff section, knocking noiseFound temps at 41 degrees in ff section, 5 degrees in freezer. Tested compressor, fans and baffle. Found baffle not closing properly. Compressor and fans check good. Needs ; ordrng 1 WPW10196393 (damper control assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Shaker Heights, OH 44120

Corina B

Job Details: 10/25/2021

"Cust showed pop, sent pic. CC that the filter does not come out. Confirmed. Found the housing spring not releasing. Will need a new housing. ; ordrng 1 W11162041 (Housing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Avon Lake, OH 44012

Angel

Job Details: 10/25/2021

Cc that unit is not making ice. Verified and ice maker cycles but does not call for water. Tested from ice maker for water and worked will need a new ice maker. Replaced ice maker cycle and filled. Opt test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD8120HW0

Near Parma Heights, OH 44130

Marie V

Job Details: 10/25/2021

"Cc that the display is not working. Confirmed, replaced panel that was sent, tested panel. Op test ok. Found a little bit of foil vent on unit, explain that is a fire hazard to replace with semi rigid or flexible metal vent. Optest ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 10/25/2021

Replace timer and ran time dry and timer move opt test ok

We serviced a

GE REFRIGERATOR

Model GTH20SBBASS

Near Mentor, OH 44060

Joe O

Job Details: 10/25/2021

Installed control. Advised customer to allow 24 hrs for temps to adjust. Op test ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Independence, OH 44131

Marie V

Job Details: 10/25/2021

"Cc that the unit was not freezing but now has frost on the top. Confirmed. Door liner is warped, unit will need new door. ; ordrng 1 W10746789 (Door) and 1 W11178521 (Badge)"

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Painesville, OH 44077

Dan H

Job Details: 10/25/2021

"Customer complaint of squealing noise, confirmed, unit needs new idler pulley, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Mentor, OH 44060

Dan H

Job Details: 10/25/2021

"Customer complaint that unit is leaking out bulky cycle , ran diagnostics no error codes found, started bulky cycle, no leaks found but pulley shield was touching floor after tub filled, installed new suspension,ran bulky cycle,pulley shield still touched the floor , found a puddle on floor under unit, found a crack in the cold water valve, installed new valve, op test good"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Ravenna, OH 44266

Brian M

Job Details: 10/25/2021

Cc unit still not drying Found vent to be smashed not allowing it breath Temps coming out of machine are normal Fixed vent advised to watch

We serviced a

WHIRLPOOL DRYER

Model WED8500BW0

Near Waite Hill, OH 44094

Dan H

Job Details: 10/25/2021

"Customer complaint of squealing noise, confirmed, found idler pulley seizing, unit needs new idler pulley, installed dryer repair kit, op test good ; used 1 4392067 (Repair kit) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Broadview Heights, OH 44147

David R

Job Details: 10/25/2021

"Cc unit is demented in front and back, customer is not concerned about the back damage, tub is fine and customer already ran a couple cycles, unit is working just a little physical damage from delivery. Front panel crushed in on right side. Ordering door. ; ordrng 1 W11416785 (Panel)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Chagrin Falls, OH 44022

Jason N

Job Details: 10/25/2021

Cc unit door glass needs replaced due to damage. Replaced outdoor glass panel and mid glass. Reinstalled into unit. Door op test good.

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Moreland Hills, OH 44022

Jason N

Job Details: 10/25/2021

"Cc unit leak from underneath Checked bellow, found hole in bottom on bellow. Unit needs bellow. Customer not repairing, estimate only. ; ordrng 1 W11314648 (Bellow)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Cleveland, OH 44113

Manny

Job Details: 10/25/2021

Steamed evap and Replaced Evap thermistor opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Kent, OH 44240

Brian M

Job Details: 10/25/2021

Plugged unit in frost pattern showing Advised to have unit plugged inRTM said they did previous and it never cooled Rescheduling to have them plug it in for at least 24hrs prior Crisper drawer missing ; ordrng 1 W11190823 (pan-crispr)

We serviced a

GE RANGE

Model PSB9120SF1SS

Near Kirtland, OH 44094

Dan H

Job Details: 10/25/2021

"Customer complaint that controls are not working and display is out, confirmed, only one key is responsive, display is blank, unit heats when express button is pressed, unit needs new user interface and display board, part is out of stock so not scheduling return appointment ; ordrng 1 WB56X33256 (Ui) and 1 WB27X10856 (Display), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Beachwood, OH 44122

Jason N

Job Details: 10/25/2021

"Cc unit not getting water, not washing dishes.Ran diagnostics, found codes 6-1 for fill valve electrical problem, and 6-4 for float switch open. Unit did not fill with water in test cycle. Checked float switch, found plastic debris under float. Removed and retested, unit filled and started washing normally. Op test good."

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD2855RFC3

Near South Euclid, OH 44121

Jason N

Job Details: 10/25/2021

"Installed door latch and display board. Ran wash test, good display and operation. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Garfield Heights, OH 44125

Manny

Job Details: 10/25/2021

"Cc unit not draining and stops half way through. Place unit in service mode not error codes found rand diagnostics cycle pump is on but unit wont drain, tested for power from control to drain pump 121V, removed pump to check if any obstruction or chopper blades broken, pump is fully functional noticed only a little bit of water being drain, checked drain hose for kinks or clogs, unit has an extension drain hose most likely clogged, Found extension hose preventing unit from draining, advise customer to replace extension hose. Opt test ok! Didnt used and Will take part for return."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Streetsboro, OH 44241

Brian M

Job Details: 10/25/2021

Installed encoder and harness OP Test Ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW03

Near Rock Creek, OH 44084

Dan H

Job Details: 10/25/2021

"Installed new door gasket, op test good"

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Cleveland, OH 44120

Corina B

Job Details: 10/25/2021

"CC that the unit fills and drains. Ran diag F1E1 MAIN CONTROL FAULT, F8E1 NO FILL, LONG FILL,. Checked the hot and cold, good. Draining. Checked the power at the control, 120 volts. Checked the j12-4 to j12-1 10 dc volts. Checked the shifter, good. Ran a calibration. Started a load of towels on rinse and spin. Unit would not unlock when finished spinning. Replaced the control from t/s. Lid unlocked. Ran a manual test for the lid lock, good. Ran a calibration. Opt test ok. ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 10/25/2021

Found unit led on but it wont turn off when pressing power try running diagnostic mode but user is on responsive check voltage to unit 122 pass and voltage to ui pass they are being on responsive ordering control and user ; ordrng 1 W11481108 (Control) and 1 W11561182 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Joe O

Job Details: 10/25/2021

"Cc: still freezing in ff sectionFound temps in ff section at 38 degrees, freezer temps at 15 degrees. Found ball of ice on cap tube. Checked amp draw. Found unit only pulling .7 amps. Needs compressor, drier, and evaporatorCompressor, evap and drier covered under a 5 year parts and labor warranty under entitlement; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)"

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Mayfield Heights, OH 44124

Jason N

Job Details: 10/25/2021

"Cc unit leaking from under doorCustomer stated last time she ran unit, water and suds come pouring out from under door. Ran wash test cycle, no leaks. Noticed excessive sudsing in tub, no detergent was added. Added salt to tub to dissipate the suds. Flushed unit out with several wash cycles. Customer stated she recently switched detergent brand. Could not duplicate a leak at this time. Possible detergent issue. Advised customer to try a different detergent brand."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Cleveland, OH 44106

Corina B

Job Details: 10/25/2021

"CC that the soap is in the bottom after a wash. Confirmed. Checked the power at the control for the pump and motor, 0 volts. Will need a control pump and motor. ; ordrng 1 5304521609 (Control) and 1 5304519906 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG710H0AS1

Near Avon Lake, OH 44012

Angel

Job Details: 10/25/2021

Cc that oven had white powder inside oven. Verified and it looks like the oven was extinguished at one point leaving all the powdered residue customer was unaware since they just moved in also in front of panel where it vents out from the oven the plastic part of the panel was bubbled from heat but other than that the unit is working as designed. Cleaned out oven reinstalled all parts and tested the unit.Unit is working as designed all burners work and oven preheated as should. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Jefferson, OH 44047

Dan H

Job Details: 10/25/2021

"Customer complaint that unit will run for 2 minutes and say cycle is completed, ran diagnostics found f0e3(overloaded) and f7e4(basket reengagement failure) error codes, found a key wedged between impeller and basket, Removed, started quick wash cycle unit filled and began washing, unit drained, unit spun, unit completed cycle, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Seven Hills, OH 44131

Marie V

Job Details: 10/25/2021

"Cc that the ice maker is not working. Cust turned off. Turned ice maker back in and it cycle and filled with water. Advice cust to allow a few hours for ice maker to start working,.Also adjusted handle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311SFYW01

Near Westlake, OH 44145

Angel

Job Details: 10/25/2021

"Cc that unit is freezing food in fresh food section but freezer is not freezing as should ice cream is thawing. Took temperatures and freezer was at 38* and ff section was at 46* took back panel in freezer section off and had no frost pattern verified compressor and was running and not overheating started at 2.00 amps but dropped to .78amps unit will need evaporator compressor and uv drier filter replaced. Gave estimate to customer customer said they do not want to go with the fix. Charged service call only. Do not order parts.; ordrng 1 W10822653 (Compressor) and 1 WPW10314205 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Mentor, OH 44060

Joe O

Job Details: 10/25/2021

Cc: drawer not closing completelyFound drawer sticking out roughly an inch from fully closed. Replaced slides. Tested bake drawer. Op test ok

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBL02

Near Gates Mills, OH 44040

Jason N

Job Details: 10/25/2021

"Cc unit codes f2e1Customer stated this has been an ongoing issue for months. Called wp techline, Chris, replace UI with correct part number, W11093253(already have this part here from pre id ), also replace UI to AM main board harness. sr#7732065209. ; ordrng 1 W11157221 (UI harness)"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near East Cleveland, OH 44112

Corina B

Job Details: 10/25/2021

"CC that the unit does not turn on. Confirmed. Checked the terminal block, good. Checked the start switch, found the start button broken. Will need a new start switch and button. ; ordrng 1 WE04X24719 (Start button) and 1 WE4M416 (Start switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Pierpont, OH 44082

Dan H

Job Details: 10/25/2021

"Installed new sump assembly, op test good"

We serviced a

FRIGIDAIRE WASH/DRY COMBO

Model FFLE3911QW0

Near Willoughby, OH 44094

Jason N

Job Details: 10/25/2021

Customer could not find parts that were delivered. Will reorder parts. ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Madison, OH 44057

Brian M

Job Details: 10/25/2021

Cc unit not cooling Found unit off turned unit on and let sit inspected for uv dye no dye found . Connected gauges Found unit to be in a -5 vac on low side Let unit run pressure did not change light frost pattern showing added 1 oz r134a unit is now sitting at 5 psi on low side and normal frost pattern

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Wickliffe, OH 44092

Corina B

Job Details: 10/25/2021

"Cust showed pop, sent pic. CC that the unit is leaking in the ff section. Checked the drain pan, clear. Couple of drops of water on the airflow. Working as designed. Opt test ok"

We serviced a

FRIGIDAIRE WASHER

Model GLWY1343AS0

Near Conneaut, OH 44030

Dan H

Job Details: 10/25/2021

"Customer complaint that unit stopped before drain and spin cycle, confirmed, unit is not draining, drain pump is receiving 120vac , unit needs new drain pump ; ordrng 1 137221600 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Brecksville, OH 44141

David R

Job Details: 10/25/2021

"Replaced control. Still making sound. Found cam worn down, replaced cam and actuator from t/s. Ran diagnostics and calibration, good. Op test ok. ; used 1 WPW10006355 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near North Royalton, OH 44133

David R

Job Details: 10/25/2021

Cc unit making high pitched noise. Found icemaker when cycle is making loud screeching. Ordering icemaker. ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM03

Near Walton Hills, OH 44146

Manny

Job Details: 10/25/2021

"Cc unit constantly making ice, found ice container with a huge block of ice stuck to the ice maker, had to steamed all the ice from container to be able to remove ice maker, reset bail arm opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB7979SHZ0

Near Broadview Heights, OH 44147

Manny

Job Details: 10/25/2021

Replaced door gasket and tub gasket opt test ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS5

Near Independence, OH 44131

Marie V

Job Details: 10/25/2021

See MC pvr.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Brook Park, OH 44142

David R

Job Details: 10/25/2021

"Cc unit is making grinding noise at end of cycle within last minute before cycle ends. Ran diagnostics F0E4, F3E2 error codes, cleared. Ran test 1 and 2. Valves are correct. Ran test 51, all components working, in spin and agitate normal sounds. Ram test 52, load size calibration. Looking under agitator, nothing stuck. Lifted up and looked underneath unit, found screw to motor backed halfway out. Used tool to tighten up correctly. Ran and drain/spin cycle for 15 mins. When it got down to the end of cycle, good, no noise. Unit test good. Op test ok."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS5

Near Independence, OH 44131

Manny

Job Details: 10/25/2021

Replaced all parts test ok installed and tested again opt test

We serviced a

MAYTAG DRYER

Model MGD5500FW0

Near Rocky River, OH 44116

Gabriel P

Job Details: 10/25/2021

"Found pulley and roller squeaking,replace from t/s opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/25/2021

Same issue as before icemaker fill but will not harvest ordering icemaker is out of stock office do a nation wide search wants part found call customer to schedule thanks ; ordrng 1 W11284458 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Amherst, OH 44001

Gabriel P

Job Details: 10/25/2021

Icemaker hose is ripped need replace ordering ; ordrng 1 W11415785 (Ice tube)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Painesville, OH 44077

Joe O

Job Details: 10/25/2021

"Cc: not coolingFound temps in both compartments at 50 degrees. Found unit only pulling .45 amps. Found ball of ice on cap tube. Needs compressor, compressor mounting kit, evaporator and drier; ordrng 1 WPW10507886 (compressor) and 1 482801 (mount-tray) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Middleburg Heights, OH 44130

Angel

Job Details: 10/25/2021

Cc that unit stayed locked and would not open lid was not the same issue from previous jobs.Ran diagnostics and did not find any error codes. Looked under washer and found the plastic shroud underneath with a circle mark from pulley spinning on it from a overload explained to customer if they overload the washer and it goes to an off balance unit will pause if theres nobody to pause the washer finding there clothes all wet or washer stock on rinse. Customer did not know they could not go more than half way for a full load. Explained to them 6 to 7 regular bath towels for this unit since its a smaller tub for a full load and 1 to 2 tablespoons of detergent to wash there clothes. Ran a calibration and a rinse/spin on unit to verify it would finish. Unit working as designed. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Montville, OH 44064

Jason N

Job Details: 10/22/2021

Cc unit door needs replaced due to damageReplaced RH ff door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Elyria, OH 44035

David R

Job Details: 10/22/2021

Replaced control. Tested bake and top burners. All working correctly. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model A882

Near Willowick, OH 44095

Corina B

Job Details: 10/22/2021

"CC that the unit leaks. Started a cycle, found it leaking at the nozzle. Called BJ. Cust water lines need to be replaced. Will need a new nozzle, clamps, valve. ; ordrng 3 WP596669 (Clamp)s and 1 Wp213015 (Injector nozzle) and 1 Wp216201 (Valve) and 1 Wp22213057 (Sleeve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Elyria, OH 44035

Angel

Job Details: 10/22/2021

Replaced bottom door seal tested unit by running a cycle with front panel of the door off and no leaks were detected. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near North Ridgeville, OH 44039

Angel

Job Details: 10/22/2021

Cc that mullion rail was not closing properly. I verified and mullion rail was not seated properly and need to be lubricated on the hinges. Tested unit and working as designed. Opt test ok.

We serviced a

MAYTAG STACK W/D

Model MHWE251YG00

Near Madison, OH 44057

Joe O

Job Details: 10/22/2021

"Cc: not spinning out clothesRan drain and spin with wet load. Unit not spinning out. Entered diagnostics, found error codes f6e1(serial communication between customer and mcu) F1e1(Pump Driver/Main Relays/EEPROM Error) f9e2(pump drive system error) f9e1(long drain). Checked harness, and grounding wires. Needs controlAdvised customer its possibly could need (motor WPW10459454) as well. Customer does not want to repair at this time; ordrng 1 WPW10459454 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Mentor, OH 44060

Joe O

Job Details: 10/22/2021

Cc: not staying ignitedRan test bake. Could not duplicate issue. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near Willowick, OH 44095

Corina B

Job Details: 10/22/2021

Replaced the switch. Started a cycle and a drain and spin. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PFBA

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/22/2021

"User interface is fading need to be replace ordering part customer owe labor 139.32 ; ordrng 1 5304527929 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28GSKSS

Near Painesville, OH 44077

Dan H

Job Details: 10/22/2021

"Installed new control, op test no good , found one led light out causing others to be dim, unit needs new led light; ordrng 1 WR55X25754 (Led)"

We serviced a

WHIRLPOOL STACK W/D

Model WFC8090GX0

Near Painesville, OH 44077

Jason N

Job Details: 10/22/2021

"Installed inlet water valve. Ran water valve op test, good water flow in. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 10/22/2021

"Cc unit door locked, wont spin, stuck in cycle. Ran diagnostics, found codes f9e1 for long drain, f8e3 for overflow condition, and f3e1 for water level system error. Ran auto test cycle, all functions passed, good drain out. Reran auto test, all functions passed again. Started quick wash cycle. Unit is working as designed at this time, could not duplicate a fault. Advised customer to call back if issue returns. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY5

Near Mentor, OH 44060

Joe O

Job Details: 10/22/2021

Cc: not making iceFound ice maker full. Cycled ice maker. Unit harvesting and filling. Op test okAdvised if issue continues unit will need ice maker. Built estimate. Customer stated to replace. Replaced ice maker. Cycled. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

MAYTAG RANGE

Model MES5775BAF19

Near Fairview Park, OH 44126

Gabriel P

Job Details: 10/22/2021

"Found switches sending proper voltage to element burners giving estimate on part needed ; ordrng 1 W10823692 (Burner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB2A

Near Perry, OH 44081

Brian M

Job Details: 10/22/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/22/2021

Cc of f9e1 Found drain pump running slow Replaced Ran several fill and drains no issue found at this time

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBWH02

Near Wickliffe, OH 44092

Corina B

Job Details: 10/22/2021

"CC that the unit does not turn on after a power outage. Unit is back on. Will need a main control and ui. ; ordrng 1 W10878992 (Ui) and 1 WPW10589837 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Cleveland, OH 44111

Manny

Job Details: 10/22/2021

"Replaced main control opt test fail, tried placing unit into diagnostics cycle, unit gets stock in service mode and wont do anything after, tried running a normal wash and after holding the start key for the 3 seconds unit will go back to the time with no operation, called BJ he recommended to replace the UI. Also customer has the wrong drain hose attached to the unit; ordrng 1 W11478524 (user interface) and 1 W11244231 (Drain hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C4EXB02

Near Cleveland, OH 44144

Manny

Job Details: 10/22/2021

"Replaced main control, unit is cooling, advise customer to wait until temp have equalize before loading it, took core for return"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Olmsted Falls, OH 44138

Angel

Job Details: 10/22/2021

Cc that unit was not draining. Verified and they had a new garbage disposal installed and did not remove the plug. I removed the plug and tested unit for them unit draining and working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Highland Heights, OH 44143

Jason N

Job Details: 10/22/2021

"Cc unit doors not level Right side door jack bolt all the way up, no more adjustment. Used cabinet leveling feet to raise RH door even with LH. Customer satisfied with appearance. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Painesville, OH 44077

Dan H

Job Details: 10/22/2021

"Installed new control, op test good"

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