We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Brecksville, OH 44141
Marie V
Job Details:
08/15/2022
"Cc unit still showing error code. Confirmed. Deleted error code and pulled unit out, all connections are good. Cooling fan works good. Replaced both mother boards like techline advice. Preheated oven to 350. Pass. Then preheated bottom as well , 350*. Pass. Brought cores and new console for return."
We serviced a
MAYTAG DBL WALL OVEN
Model MEW9630AS00
Near Seven Hills, OH 44131
Manny
Job Details:
08/15/2022
"Cc unit has rust and a hole on the ceiling, verified and unit has lots of rust on ceiling of the top cavity and a hole cause by rust called wpl tech line spoke to Andy, sent him pictures, he stated that this wont be covered since rust is considered a environmental issue, but customer can call the trade care team and see what they do for them. Asked to be transferred to safety, and he said thats not a safety issue so they wont do anything for her. Advise providing customer with trade care team number"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Cleveland, OH 44120
Corina B
Job Details:
08/15/2022
CC that the ff is not cooling. Confirmed. Fz -6 and ff 55*. Found the gasket on the ff door at the bottom not touching the frame. Steamed out the freezer and gasket. Used Vaseline around the gaskets. Opt test ok
We serviced a
GE DRYER
Model GTD72EBPN0DG
Near Mentor, OH 44060
Jason N
Job Details:
08/15/2022
"Cc unit not heating Ran dryer op test, confirmed, no heat. Checked power to unit, good at 242v L to L. Checked all thermals, all checked good. Found burnt purple wire to heater element. Repaired wiring and replaced terminal. Reran dryer test, good heat. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Grafton, OH 44044
David R
Job Details:
08/15/2022
"Replace heater, tested and diagnostics, good, operation test okay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Aurora, OH 44202
Brian M
Job Details:
08/15/2022
Ran entitlement and customer showed pop Cc of door Customer not used to mullion heater style of a door Unit is functioning properly Customer also didnt realize unit only goes to 19 degrees on the bottom right section
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Lakewood, OH 44107
Angel
Job Details:
08/15/2022
Cc that unit was cooling fine but it started dropping temperature after a week. Checked pressures and it was at 20psi on low side and 3psi in high side pressurized the system with 140psi of nitrogen used soap bubbles to try to find leak and found leak at aluminum capillary line had a pin hole. So I called tech line spoke with Butch explained issue and sent a picture of leak unit is not repairable. Unit going into a review.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Marie V
Job Details:
08/15/2022
"Replaced heater, tested unit. No leaks. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2351HEW1
Near Maple Heights, OH 44137
Manny
Job Details:
08/15/2022
"Cc unit not making ice, verify and unit only have a bit of ice in tray, ran harvest test from T to H and ice maker getting stuck in harvest, unit will need ice maker replaced; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Shaker Heights, OH 44120
Corina B
Job Details:
08/15/2022
"CC that there is a noise when running. Confirmed. Found the blower wheel packed with lint. Removed the lint, started a time dry no noise. Checked the vent outside good air flow. Opt test ok."
We serviced a
GE REFRIGERATOR
Model GNE29GSHESS
Near Willoughby Hills, OH 44094
Dan H
Job Details:
08/15/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 44 degrees, freezer section temperature at -2 degrees, fresh food section evaporator fan is running but barely blowing, unit needs new control and fresh food section evaporator fan, fan is covered under 1 year parts warranty, customer does not want repair ; ordrng 1 WR60X26866 (Fan) and 1 WR55X38248 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LT7100XVN0
Near Cleveland Heights, OH 44121
Joe O
Job Details:
08/15/2022
Cc: dryer not heatingFound igniter open. Needs igniter; ordrng 1 279311 (ignitor kit & bracke)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mentor, OH 44060
Jason N
Job Details:
08/15/2022
"Cc unit not making iceRan ice maker diagnostics, found code e5 for ice maker thermistor bad. Replaced ice maker using customer supplied pre Id part. Power cycled unit to clear code. Ran test 57 ice maker test, all functions passed. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Avon Lake, OH 44012
Angel
Job Details:
08/15/2022
Replaced heater tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Berea, OH 44017
Marie V
Job Details:
08/15/2022
"Cc that unit shows error code. Confirmed ? Error code is for float switch. Found water at the pan. Remove all, found unit is tilted the wrong way. So unit when is spraying water goes down and leaks. Corrected issue. Replaced drain pump and float switch. Op test ok."
We serviced a
KENMORE DRYER
Model 110.687227
Near Garfield Heights, OH 44125
Manny
Job Details:
08/15/2022
"Cc unit stops mid cycle, ran normal cycle and checked outside vent and good flow, noticed that the air coming out of the vent was really hot, unit is over heating, found fix-thermostat broken, replaced thermostat with surplus TS#WP3387134, ran time dry and unit is heating properly and not shutting off, opt test ok; used 1 WP3387134 (Thermal fix) from stock"
We serviced a
MAYTAG WASHER
Model Mvwb750wq0
Near Cleveland, OH 44118
Corina B
Job Details:
08/15/2022
"CC that the spin cycle is loud. Confirmed. Found the bearings are worn. Checked underneath and there is some oil leaking on the rotor. Will need a new rotor and bearings. Did advised customer if the basket is seized to the bearings would need the tub and basket. Basket is nla. Customer does not want to repair ; ordrng 1 W10435302 (Bearings) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
David R
Job Details:
08/15/2022
Replaced fan with harness assembly. Reset temps. All fans good. Give 24 hours to return to normal temps. 24-48 for full bin of ice. Op Test Ok
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Mentor, OH 44060
Jason N
Job Details:
08/15/2022
"Cc unit displays f8e0 for fan speed fault Replaced cooling fan using customer supplied part. Ran bake test to 300 degrees. Good preheat and cycle, no fault codes. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Willoughby Hills, OH 44092
Joe O
Job Details:
08/15/2022
"Cc: not coolingFound temps at 44 in freezer section, ff at 54 degrees. Found ball of ice on cap tube. Needs compressor, and evaporatorCompressor and evaporator show under 5 year parts and labor warranty; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Pepper Pike, OH 44124
Corina B
Job Details:
08/15/2022
CC that the lock is broken. Confirmed. Found the strike is broken. Replaced the strike from surplus t/s. Started a drain and spin. Opt test ok ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Streetsboro, OH 44241
Brian M
Job Details:
08/15/2022
Installed gearcase tub and agitator Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Avon, OH 44011
Angel
Job Details:
08/15/2022
Cc that unit was freezing her jars of jam and lettuce. Verified temps and ff section was 36* and ff section was at 5* noticed that the air supply vent was completely blocked with jars and tall items on top shelf. Verified the temp settings and customer had it at 36*. Changed temperature to recommended at 38* and helped customer rearrange the fridge for proper airflow. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Berea, OH 44017
Marie V
Job Details:
08/15/2022
"Cc that unit have clothes basket, wet, did not drain. Cust said unit is under a year.they will pay sc and contact Maytag. Unit does not wants to do anything. Cant stays cycle, when enters diag, unit does not shows display. Rebooted unit. Got it to enter diag, F9E1 drain pump system problem, F3E3 water inlet Tempe fault F1E2 motor drive module over voltage F8E6 water hazard F0E7 load detected when running cleaning washer cycle. Followed steps on tech sheet. Unit will need drain pump. uI and latch. ; ordrng 1 W11394572 (Latch) and 1 W11419171 (Control) and 1 W11478526 (Panel.) and 1 W11396717 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Willoughby, OH 44094
Joe O
Job Details:
08/15/2022
"Cc: frosting in freezer, not cooling ff sectionFound ff door will not close completely. Found damage to lower cabinet, cabinet bowing, pushing out on bottom of ff door. Advised customer damage is not repairable. Called whirlpool tech line spoke with butch. Sent pics, unit up for review. Sr: 7734351624Customer showed pop"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Painesville, OH 44077
Jason N
Job Details:
08/15/2022
"Cc unit not draining or spinning Found unit flashing f9e1 for long drain fault when arrived, water still in tub. Checked under unit found damaged blue wire to drain pump. Repaired wiring. Ran auto test, all functions passed. Op test good."
We serviced a
GE RANGE
Model JGB650EEF2ES
Near Olmsted Falls, OH 44138
Marie V
Job Details:
08/15/2022
Cc that have 2 burners that does not works. Confirmed. Spark is working. Can hear gas going in. Found out needed to clean burner head it gas dirty. Cleaned up. Tested burners . Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW
Near Hiram, OH 44234
Brian M
Job Details:
08/15/2022
Installed dispenser and control OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, OH 44039
Angel
Job Details:
08/15/2022
Cc that the adjusters on top rack were broken. Verified and all the wheels came off replaced with new adjusters. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Eastlake, OH 44095
Joe O
Job Details:
08/15/2022
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Painesville, OH 44077
Jason N
Job Details:
08/15/2022
"Cc unit not heatingChecked all thermals, found heater element open. Unit will need heater element replaced. Unable to check airflow at vent outlet due to unit being in a complex. Advised to have venting inspected/cleaned. ; ordrng 1 WP3387747 (Heater element)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Middleburg Heights, OH 44130
David R
Job Details:
08/15/2022
"Replaced control, heater, harness, thermistor. Good. Give 24 hrs to cool properly, 24-48 hours for fin bin of ice. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Painesville, OH 44077
Dan H
Job Details:
08/15/2022
"Customer complaint that unit is not filling all the way up with water, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, unit is operating as designed"
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Painesville, OH 44077
Dan H
Job Details:
08/15/2022
"Customer complaint that knob is not turning, confirmed, unit needs new timer knob, customer will install ; ordrng 1 WH01X10310 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Madison, OH 44057
Dan H
Job Details:
08/15/2022
"Installed new water filter housing, op test good"
We serviced a
GE RANGE
Model JS750DF1WW
Near Ashtabula, OH 44004
Dan H
Job Details:
08/15/2022
"Glass recieved was not the correct size, ordering correct part ; ordrng 1 WB56T10105 (Glass)"
We serviced a
GE RANGE
Model JGB735SP1SSAT
Near Middlefield, OH 44062
Brian M
Job Details:
08/15/2022
Converted to propane
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Highland Heights, OH 44143
Corina B
Job Details:
08/15/2022
"Replaced the blade, fan, scroll, holder, foam. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Elyria, OH 44035
Marie V
Job Details:
08/15/2022
Cc that the unit is. It finishing the spin cycle. That unit starts shaking. Started r air and spin cycle. Pass. Tested dampers. Pass. Tilted unit to verify components. Pass. Showed cust that you can pause unit to rearrange clothes. Also ran diag found error code F0E9 off balance paused. Unit is working as designed at this point. Op test ok; saved tckt
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Middlefield, OH 44062
Jason N
Job Details:
08/12/2022
"Cc unit not heatingChecked all thermals, found heater element open, will need replaced. Unit is under 60 mo. warranty. ; ordrng 1 WP3387747 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cleveland, OH 44134
David R
Job Details:
08/12/2022
"Cc unit not making ice. SxS, icemaker on door. Found wires cut through on hinge. Will need complete door. ; ordrng 1 LW11037733 (Left door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Angel
Job Details:
08/12/2022
Cc that unit was not spinning it got stuck on spin and wont do anything. Ran diagnostics and found error code F7E1 basket speed fault. Tried to do a agitation and it would not do it just hums found capacitor bad. Replaced capacitor fro. Truck stock ran a calibration and auto test and passed. Opt test ok.; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Ridgeville, OH 44039
Marie V
Job Details:
08/12/2022
"Cc that the unit is damage and making a squeaky noise.. Confirmed. Found top has a dent, took pics, front of appliance is also dented, unit is missing clip for the top and 2 screws that hold front panel in place.ordering parts. Also squeaking noise comes from loose screws at the back of appliance. Corrected it. Office will contact once they have eta on the part; ordrng 1 WP8563663 (Top) and 1 W10806345 (Panel) and 2 WP8066092 (Lock)s and 1 WP90767 (Screw)"
We serviced a
MAYTAG RANGE
Model Mgr8775as
Near Madison, OH 44057
Dan H
Job Details:
08/12/2022
"Customer complaint that oven filled with gas and then lit, started bake for 350 degrees, burner lit, shut oven off, burner did not shut off, unit needs new gas valve, customer does not want repair at this time; ordrng 1 WPW10602004 (Gas valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Atwater, OH 44201
Jason N
Job Details:
08/12/2022
"Cc unit lid not engaging, will only click. Confirmed lid lock is not locking. Replaced lid lock using customer supplied pre Id part. Ran operational tests, all functions passed. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Euclid, OH 44132
Joe O
Job Details:
08/12/2022
Cc: not heatingFound igniter only pulling 2.7 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details:
08/12/2022
"Another damaged tub, inner door is good. Took pics. Will tell customer to take out box and inspect before coming back out. ; schdld next appmnt for 8/19 FRI PM"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Lakewood, OH 44107
Angel
Job Details:
08/12/2022
Arrived at home and tapped the system to see where the leak was coming from found leak in ff section evaporator. Reclaimed unit replaced filter drier with uv drier and replaced ff section evaporator ran a vacuum on unit stayed at a 30 vacuum and recharged unit with 5.3oz of R134a. Recommended customer to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lakewood, OH 44107
Angel
Job Details:
08/12/2022
Replaced heater tested unit. Opt test ok.
We serviced a
N/A N/A
Model LDG303
Near Ravenna, OH 44266
Jason N
Job Details:
08/12/2022
"Cc unit not heating Checked all thermals, all checked good. Checked voltage to ignitor, reading 0v. Not receiving voltage form timer. Unit needs timer replaced. Part is discontinued. ; ordrng 1 306483 (Timer)"
We serviced a
MAYTAG WASHER
Model MEDC465HW
Near Euclid, OH 44123
Joe O
Job Details:
08/12/2022
"Cc: shuts off intermittently, long dry timesFound unit has good heat and air flow. Checked venting outside. Could not duplicate issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44134
David R
Job Details:
08/12/2022
"Found F1E1 main control and F1E2 motor control. Found bugs/dropping around control. Some inside control, could be causing relay short. Also took pics of gearcase where mice nest was found. Gearcase is rising through. Will need new control, gearcase, motor, cap, lower harness. Plus additional labor to be paid. ; ordrng 1 W11162438 (Control) and 1 W10528947 (Hub) and 1 W11095106 (Harness) and 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 W11395618 (Cap) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44111
Angel
Job Details:
08/12/2022
Cc that unit is not cooling. Arrived at the rent a center and unit was not plugged in explained to manager I will try to diagnose it too see whats going on. Plugged in unit and left for about 15 to 20mins to see if the evaporator would get any frost pattern. Checked evaporator and it had full frost pattern all fans were working explained to store manager to monitor for now and leave it plugged in and left a bottle of water in freezer to test as well. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Chagrin Falls, OH 44023
Jason N
Job Details:
08/12/2022
"Installed timer. Ran cycle test, op test no good. Unit starting at agitation or spin when cycle is started. Unit needs ATC switch. Advised customer we will credit cost for timer towards cost for ATC switch. ; ordrng 1 WPW10248240 (ATC switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03P
Near Mayfield Heights, OH 44124
Joe O
Job Details:
08/12/2022
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.8oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBCS24RSBS04
Near Chagrin Falls, OH 44022
Jason N
Job Details:
08/12/2022
"Cc unit buildup of ice and frost on back wall of unitCustomer stated they allowed unit to defrost and then plugged back in after a few days, was ok for awhile but its doing it again. Confirmed evaporator frosted over. Checked defrost circuit. Found bimetal covered in ice but reading open. Unit needs bimetal/thermal fuse harness. ; ordrng 1 W10860146 (Bimetal/thermal fuse)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Mayfield Heights, OH 44124
Joe O
Job Details:
08/12/2022
Cc: not dispensingFound dispenser sting missing. So dispenser will not open. Needs dispenser; ordrng 1 W10861000 (detergent dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKW0
Near Cleveland, OH 44109
David R
Job Details:
08/12/2022
"Replaced heater. Marked where unit was lockstep before moving from underneath cabinet. Put back in spot, customer said unit is not even, explained marked the spot was it was at and but pack in location. Customer wants another tech out to re level unit. ; schdld next appmnt for 8/19 FRI !"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Chagrin Falls, OH 44022
Joe O
Job Details:
08/12/2022
Cc: all burners spark at the same timeCustomer stated all burners sparking at the same time when lighting. Advised customer on how spark module works. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Cleveland, OH 44111
Angel
Job Details:
08/12/2022
Cc that door was not stiff enough he wants door to spring back up. Verified and set the springs to the stiffest setting let customer test it and was happy with setting. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PFE28RSHFSS
Near Chagrin Falls, OH 44023
Jason N
Job Details:
08/12/2022
Cc unit freezer not as cold as it should be and its hot between the doorsFound condenser fan not running in rear of unit. Able to get to run slowly by pushing fan blade. Unit needs condenser fan motor. ; ordrng 1 WR60X23363 (Condenser fan)
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Chagrin Falls, OH 44022
Joe O
Job Details:
08/12/2022
"Cc: gas smell during cycle, and clothing smells like gasRan test cycle. Smell a burnt paint or propane smell. No gas leaks. Not smelling any natural gas. Advised customer to have gas company out if they get a natural gas odor. Cust did paint or did some remodeling. Advised smell could be coming from paint being sucked into unit. Op test ok Advised customer we do not carry gas leak detectors."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Brooklyn, OH 44144
Angel
Job Details:
08/12/2022
Cc that unit is not making ice and leaking. Ran diagnostics and found error E5 for timed ice making. Verified temperatures in freezer and it was at 2* and ff section at 39*. Tested the ice box fan in diagnostics and its hardly blowing air also out of diagnostics does the same thing blows real weak causing ice to stay melted so when it calls for water after it cycles it fill with more water causing it to leak. unit will need ice box fan and ice maker. Ordering parts.; ordrng 1 W10846539 (Fan) and 1 W11579560 (Icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Jason N
Job Details:
08/12/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW00
Near Brook Park, OH 44142
David R
Job Details:
08/12/2022
"Lasted 2 days of cool, then stopped cooling, temp in both sections 70ish. Took about 5-10 mins, Checked all lines, no dye on compressor, drier, evap, condenser lines. No dye. Called techline, While running Low side 20 vacuum, high side 15. While not running, trying to start to equalize. Techline is processing as non repairable review and putting in for exchange. Whirlpool will contact customer; O-emld tckt"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089WEP9
Near Parma, OH 44129
Angel
Job Details:
08/12/2022
Replaced ff section seals and freezer seal as well steamed them out for proper sealing around cabinet. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Chesterland, OH 44026
Jason N
Job Details:
08/12/2022
"Cc unit not filling with water, no washingRan diagnostics, found codes 6-4 for float switch open and 6-1 for no/ low water flow. During test cycle, wash pump did not turn on. Unit needs motor/pump assembly replaced. ; ordrng 1 W10805015 (Pump/motor assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Joe O
Job Details:
08/12/2022
Cc: not making iceUpon arrival ice maker cycled. Called for water. No water entering ice maker. Replaced water valve(customer supplied). Found. Fill tube frozen. Ohmed out fill tube heater from control.p(out of range). Needs fill tube heater and controlParts show out of stock. Office to rescheduleWill need 2 techs to pull unit out for fill tube replacement; ordrng 1 W10482373 (wire-jumpr) and 1 WPW10739408 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
David R
Job Details:
08/12/2022
"Cc unit FF not cooling, FZ still freezing things but not completely. Found ice building up on evap. Heater not getting voltage. Ordering Harness, Thermistor and control. ; ordrng 1 W11581973 (Harness) and 1 WPW10384183 (Thermistor) and 1 W11566851 (Control) and 1 W11547180 (Start device)"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCE55US6HB00
Near Westlake, OH 44145
Angel
Job Details:
08/12/2022
Replaced cooktop. Opt test ok.
We serviced a
AMANA DRYER
Model ned4655ew1
Near Painesville, OH 44077
Joe O
Job Details:
08/12/2022
Installed motor. Tested. Found customer has very little air flow to outside vent. Advised to have vent cleared. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near North Ridgeville, OH 44039
David R
Job Details:
08/12/2022
"Unit was unplugged, replaced main control, put water in FZ, customer to monitor over weekend. Op Test Ok."
We serviced a
SAMSUNG DRYER
Model DV45H7000EW//A2
Near Painesville, OH 44077
Dan H
Job Details:
08/12/2022
"Customer complaint that belt sounds like its slipping, found roller worn and idler pulley seized, unit needs new pulley and roller; ordrng 1 DC97-16782A (Roller) and 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, OH 44077
Dan H
Job Details:
08/12/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Strongsville, OH 44136
Manny
Job Details:
08/12/2022
"Replaced heater, ran calibration, opttest ok"
We serviced a
GE RANGE
Model EER3000H01TW
Near Painesville, OH 44077
Dan H
Job Details:
08/12/2022
"Customer complaint that oven is not heating evenly it burns on the bottom and doesnt brown on the top, oven temperature sensor is good, element is good, started bake for 350 degrees, 240vac is going to bake element, temperature after preheat at 320 degrees, unit needs new control, customer does not want repair ; ordrng 1 WB27T11311 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Mentor, OH 44060
Dan H
Job Details:
08/12/2022
"Customer complaint that unit is leaking oil and water, found vent clogged and filled with water, advised customer to have vent cleaned, unit is operating as designed"
We serviced a
KENMORE DRYER
Model 110.71202012
Near Solon, OH 44139
Manny
Job Details:
08/12/2022
"Replaced cutoff, ran normal cycle unit is heating properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Mentor, OH 44060
Dan H
Job Details:
08/12/2022
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at -12 degrees, found evaporator frozen solid, heater is good, unit needs new control; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Manny
Job Details:
08/12/2022
Replaced heater opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near Mentor, OH 44060
Dan H
Job Details:
08/12/2022
"Customer complaint that unit is not making ice, found wires through door hinge broken, unit needs new door, customer does not want repair; ordrng 1 LW10669496 (Door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Mentor, OH 44060
Dan H
Job Details:
08/12/2022
"Installed new user interface , unable to test cause there is no power"
We serviced a
GE RANGE
Model JBS55DM2BB
Near Painesville, OH 44077
Dan H
Job Details:
08/12/2022
"Installed new element, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Chardon, OH 44024
Jason N
Job Details:
08/12/2022
"Installed drive parts. Ran dryer op for several minutes, no abnormal sounds heard. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model krmf706ess01
Near Conneaut, OH 44030
Dan H
Job Details:
08/12/2022
"Customer complaint that unit is not making ice or dispensing water and no lights, found harness on deli drawer broken, unit needs new harness; ordrng 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYW00
Near Chardon, OH 44024
Jason N
Job Details:
08/12/2022
"Installed inlet water valve. Checked for leaks after turning water on, none found. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJW0
Near North Olmsted, OH 44070
Angel
Job Details:
08/12/2022
Replaced adjusters. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near North Ridgeville, OH 44039
Marie V
Job Details:
08/12/2022
"Cc that the unit makes a squeaky noise when is spinning. Ran diag, no error codes. Ran auto test pass. Verify unit underneath, found gearcase leaking oil. Will need new gearcase. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Avon Lake, OH 44012
Marie V
Job Details:
08/12/2022
"Cc that the unit is leaking to the top rack on fresh food section. Confirmed. Removed back wall, and verify drain tube, is clear. Leveled unit so the front is higher that the back to help drive water to drain tube when on defrost. Also added permagum to air freezer tower, it has new seals. Advice cust to monitor. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Avon Lake, OH 44012
Marie V
Job Details:
08/12/2022
"Cc that the unit does not heat. Confirmed. Found heater open, replaced from T S. Tested unit, pass. Verify air flow outside. Good. Op test ok; used 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID RANGE HOOD
Model KVIB606DSS1
Near North Royalton, OH 44133
Marie V
Job Details:
08/12/2022
Cc that the unit lights are not working properly. The 4 light in the corners are dim and the one in the middle does not works. Confirmed. Found the middle light was completely unplugged and the 4 corners light found loose connection. Corrected issue. Tested light few times. Showed cust. Op test ok
We serviced a
KENMORE RANGE
Model 790.75333314
Near Strongsville, OH 44136
Marie V
Job Details:
08/12/2022
"Cc that the right front burner does not comes on. Confirmed. Ignitor is working properly. Tested with another cap and turns on. Burner will need new cap. Cust will install. ; ordrng 1 5304508468 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5106HC2
Near Maple Heights, OH 44137
Manny
Job Details:
08/12/2022
"Cc unit not cleaning properly and leaving clothes stinky, ran diagnostics and no codes found, ran test cycle unit finished without any issues. Ran calibration and Unit is working as designed and no smell in the tub, advise customer running a clean washer cycle with either afresh or white vinegar if they smell anything in the washer, she stated that is not the washer that smell but the clothes, I told her to run the clean cycle and informed her that Is the clothes are left in the washer too long they will smell, but if they still smell after she runs the clean cycle then to calll wpl and well take another look, but no much we can do if the smell is not in the unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Columbia Station, OH 44028
Marie V
Job Details:
08/12/2022
"Special Project S17304. Replaced heater. Ran unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Wellington, OH 44090
Marie V
Job Details:
08/12/2022
Cust will call whirlpool rent a center to get new dispatch for refrigerator. Rent a center put a dispatch for freezer. ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS5
Near Cleveland, OH 44103
Manny
Job Details:
08/12/2022
"Cc unit not draining, found glass in the drain pump impeller, removed and cleaned out drain pump. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKW0
Near Elyria, OH 44035
Marie V
Job Details:
08/12/2022
"Replaced heater. Ran unit, no leaks. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Madison, OH 44057
Joe O
Job Details:
08/11/2022
"Cc: not filling, errorsCustomer started unit. Unit went through drain process, then started filling and washing. Customer stated they tried multiple times and unit would not fill with water. Ran another test cycle. Unit functioning as designed. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details:
08/11/2022
"Replace pump assembly,opt test ok no leaks"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, OH 44145
Marie V
Job Details:
08/11/2022
"Special Project S17304. Replaced heater, ran unit, no leaks. Op test ok"
