We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Williamsfield, OH 44093
Dan H
Job Details: 10/26/2021
"Customer complaint that unit only makes 3 ice cubes, fresh food section temperature at 41 degrees, freezer section temperature at -6 degrees, ice bin if half full, found ice maker fill tube partially frozen solid, unit needs new valve; ordrng 1 WPW10179146 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/26/2021
"Ran diagnostic no error code ran hot and cold on manual test is good also level unit ran normal cycle is good unit working as design cannot duplicate issue explain customer how unit operate,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Williamsfield, OH 44093
Dan H
Job Details: 10/26/2021
"Customer complaint that broiler is not working and of a dent in the console, confirmed dent in console, started broil on high, broiler lit, broiler stayed on, unit needs new console; ordrng 1 W11026866 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Geneva, OH 44041
Dan H
Job Details: 10/26/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Grafton, OH 44044
Gabriel P
Job Details: 10/26/2021
"Found unit push to far back so when opening door it will hit cabinet and wont stay open so move unit forward and it stay open show customer,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Elyria, OH 44035
Gabriel P
Job Details: 10/26/2021
Replace pump from previous job unit needs control but is in back order explain customer office reschedule wants you know when part arrive thanks and also call customer to let him know ; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 10/26/2021
"Installed new freezer section door, advised customer to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW3
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
Cc that unit is not draining. Confirmed it was not draining but could hear pump. Verified under sink and customer had installed new garbage disposal but did not remove the plug. I removed plug tested unit and draining as should. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Westlake, OH 44145
Marie V
Job Details: 10/26/2021
Replaced control and thermistor and set unit to recommended temps. Op test okBrought core for return.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFBA
Near Cleveland, OH 44120
Jason N
Job Details: 10/26/2021
"Installed damper control. Damper operation test good, good airflow to ff section. Op test good."
We serviced a
KITCHENAID MICROWAVE
Model KEMS378SSS04
Near Brecksville, OH 44141
David R
Job Details: 10/26/2021
"Cc unit microwave not heating. Tested voltage, 120 coming into inverter board, shorted inverter and mag. Gave estimate to customer, customer paid SVC only, do not order parts. *** if customer wants repair done, schedule as 2 count; ordrng 1 W11346197 (Mag) and 1 W10217711 (Invertor control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Elyria, OH 44035
Angel
Job Details: 10/26/2021
Cc that unit was not draining. Confirmed had to vacuum out water. Checked drain pump and was jammed with a Piece of glass cleaned out explained to customer to clean filter at least monthly. Tested unit to see if it would drain and it was draining as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willoughby, OH 44094
Corina B
Job Details: 10/26/2021
Replaced the gearcase. Ran a calibration. Opt test ok
We serviced a
AMANA RANGE
Model AGS5730BDB
Near Bedford Heights, OH 44146
Brian M
Job Details: 10/26/2021
Cc unit not baking Found igniter open Replaced using truck stock Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Elyria, OH 44035
Angel
Job Details: 10/26/2021
Cc that there having heating problems. Ran unit no heat took apart tested heating element and was open. Will need heating element. Ordering part.; ordrng 1 WP3387747 (Heating element)
We serviced a
GE DISHWASHER
Model GSD600G-01
Near Willoughby, OH 44094
Joe O
Job Details: 10/26/2021
Installed gate shaft seal. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 10/26/2021
Cc of frost build up in freezer Found gasket not sealing Installed gasket cleaned up frost OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Grafton, OH 44044
David R
Job Details: 10/26/2021
Replaced top track adjusters. Good. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS4
Near Avon, OH 44011
Angel
Job Details: 10/26/2021
Replaced pump assembly tested unit. Opt test ok.
We serviced a
MAYTAG RANGE
Model MGT8775XS04
Near Mentor, OH 44060
Joe O
Job Details: 10/26/2021
"Cc: knobs not turningFound 3 of 5 knobs will not turn. Needs manifoldCustomer does not want to repair at this time ; ordrng 1 W10854406 (manifold), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Mentor, OH 44060
Joe O
Job Details: 10/26/2021
Cc: thumping noiseFound crack in blower wheel. Replaced blower wheel and dryer repair kit. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Grafton, OH 44044
David R
Job Details: 10/26/2021
Replaced strike and catch. Tested with load. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sheffield, OH 44054
Angel
Job Details: 10/26/2021
"Cc that unit does not agitate. Ran diagnostics and found a error code F0E3 overload, also ran some test for spin and agitation and unit was spinning and agitating as should. Ran a diagnostics test passed. So i started a normal cycle with clothes to test and see what it was doing in the beginning where thats where they say they are having the problem and everything was functioning and doing what it was suppose to do. Explained to customer they can only fill tub 6 to 7 regular bath towels for a full load and only 1 to 2 tablespoons of detergent to was clothes. Unit is working as designed. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 10/26/2021
"Cc that the unit is not washing the dishes. It showed that it was done but dishes were still the same. Confirmed, started a cycle, unit motor is not running. Check power 120V. Will need new pump assembly.; schdld next appmnt for 11/2 TUE AM"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44105
Jason N
Job Details: 10/26/2021
"Installed main control. Ran auto test and calibration. All functions passed. Ran quick wash cycle. Unit sensed and filled properly, advanced to wash cycle. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Cleveland, OH 44104
Jason N
Job Details: 10/26/2021
"Cc unit condensation still forming on freezer doorCustomer stated condensation will appear and disappear on top of freezer door gasket. Gasket is sealing properly. Possible void in freezer door insulation. Ordering freezer door. Advised customer 4-8 weeks for door, call office when door arrives to schedule for install. ; ordrng 1 W11436981 (Freezer door fip)"
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Westlake, OH 44145
Marie V
Job Details: 10/26/2021
"Cc that the unit runs all the way but is very loud on spin cycle. Confirmed tilted unit and found that gearcase is leaking oil. Unit will need new gearcase , belt and cam. Cust will buy new. ; ordrng 1 W11132267 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cleveland, OH 44103
Jason N
Job Details: 10/26/2021
"Installed ice chute. Ensured no air leaks into ff section. Tested mullion operation, ensured power on 100%. Customer to monitor, op test good."
We serviced a
MAYTAG DRYER
Model MEDC555DW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/26/2021
Cc that the unit is squeaking . Confirmed. Unit will need dryer kit. Replaced from T/S. Op test okAlso cleaned unit inside.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44119
Jason N
Job Details: 10/26/2021
"Cc unit lock light flashing, no operationRan diagnostics, found codes f5e1 for lid switch fault and f5e2 for lid lock fault. Unit needs lid lock assembly. Replaced using truck stock part. Cleared codes, ran auto test. All functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG RANGE
Model MGR8700DS3
Near Cleveland, OH 44135
Manny
Job Details: 10/26/2021
"Cc unit not displaying anything, found spark module and main control defective. Unit will need main control and spark module, customer will not proceed with the repair.; ordrng 1 WPW10511278 (Spark module) and 1 W10837276 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model DS033016
Near Chardon, OH 44024
Brian M
Job Details: 10/26/2021
Cc of leak happening every once in a while In the corners of the fridge and freezer door Could not find any source of the water No traces under the unit and nothing in the bottom of fridge or freezer Advised to watch
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWQ2
Near North Olmsted, OH 44070
Marie V
Job Details: 10/25/2021
"Cc that the unit was not finishing cycle and last time it was used it stopped draining. Confirmed, unit has water inside, press cancel , does nothing. Check for power at the drain pump 1V. Took panel off and found door switch has shorted. By pass to test, pass, Will need new door switch. ; ordrng 1 WPW10404412 (Latch door)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near LaGrange, OH 44050
Marie V
Job Details: 10/25/2021
"Cc that when you press hi temp it goes off. Cust tested unit and it worked. Unit is working properly. Started a heavy cycle and filled with water and heater was turning on, cust showed me a glass cup that was not clean all the way, advise that running hot water before starting will help. Unit is working as designed op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ03
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/25/2021
"Replace control and evaporator cover kit ,opt test ok"
We serviced a
GE WASHER
Model WPRE6150K2WT
Near Perry, OH 44081
Dan H
Job Details: 10/25/2021
"Customer complaint of grinding noise, confirmed, found gear oil under unit, unit needs new gearcase, customer does not want repair at this time; ordrng 1 WH38X10017 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT580SMF2ES
Near Berea, OH 44017
David R
Job Details: 10/25/2021
Replaced drain pump kit. Ran multiple times out from under the counter. Replaced everything back and ran again. Good. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Willoughby, OH 44094
Corina B
Job Details: 10/25/2021
"CC that the unit does not start unless there is nothing in it. Confirmed. Checked the wiring, good. Ohmed out the motor 1.7 ohms. Will need a new motor and wheel. Office to reschedule appointment ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BR0
Near Willoughby, OH 44094
Corina B
Job Details: 10/25/2021
"CC that there is and error code that comes up. Ran diag F71 suds.. started a cycle. Washplate stops and the basket keeps spinning. The lid unlocks when hit pause and basket is still spinning. Called BJ. Will need a control and rps sensor. ; ordrng 1 W10761028 (Control) and 1 WPW10178988 (Rps), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/25/2021
"CC that the u it does not put water in and the heating element turns on. 6-2Fill Valve (Electrical Problem) 6-1 Low/No Water (Mecha- nical Problem) (cont.) 6-6- Cool Water. Started a cycle, filled. Drain the unit started another cycle do not fill. Checked the control for the fill valve 120 volts. will need a new valve. ; ordrng 1 WPW10327249 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Middlefield, OH 44062
Brian M
Job Details: 10/25/2021
Installed dispenser Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVWC450XW3
Near Aurora, OH 44202
Jason N
Job Details: 10/25/2021
"Cc unit caught on fire underneath Customer had pulled unit outside. Checked under unit, found motor capacitor had swelled and melted. Called wp techline to document, Steve, replace capacitor, sr#7732073986. Transferred to safety, Kent, parts covered, labor will be owed, auth , sr#. Customer stated they already bought another unit, wants to know if they can get money off what they purchased, advised them to call WP consumer. ; ordrng 1 W10804664 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Chardon, OH 44024
Joe O
Job Details: 10/25/2021
"Installed ice maker, and water valve. Cycled ice make. Op test ok"
We serviced a
GE DISHWASHER
Model PDW8200J01BB
Near Strongsville, OH 44149
Gabriel P
Job Details: 10/25/2021
Check drain hose and is not leaking also check water line and is not leaking check water valve and is not leaking put paper towel underneath to see if it leak ran normal wash for few minutes to see if it leak but for time being showing customer the two seals that prevent water from coming out just incase she wants to replace then anyway but is not leaking for cannot duplicate issue working as design
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Cleveland, OH 44111
Manny
Job Details: 10/25/2021
Unit is working as designed
We serviced a
MAYTAG WASHER
Model MVWC463HW2
Near Lorain, OH 44052
Angel
Job Details: 10/25/2021
Cc that unit was making a circuit noise. Verified all wires and parts looked good checked control board looked good but replaced incase of intermittent issue ran calibration on unit and belt was making sound as well so i replaced from truck stock tested unit again and working and sounding as designed. Opt test ok.; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Lakewood, OH 44107
Marie V
Job Details: 10/25/2021
"Replaced panel, tested both ovens all keys in Ui works good. Op test okBrought core for return and wrong part as well."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/25/2021
Cust sent a copy of the receipt to service. Replaced the ui. Brought core back for return with no box. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Jason N
Job Details: 10/25/2021
"Cc unit freezing product in ff section. Temps on unit set to 38 in ff section, 2 in freezer section. Temperature checked unit, reading 32 in ff section, 2 in freezer. Checked thermistor resistance readings, ff section reading 10k, which equates to 31 degrees on chart. Freezer section reading 18.5k, which equates to 4 degrees on chart. Thermistors reading true. Ordering UI control. ; ordrng 1 W11542754 (UI control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Chesterland, OH 44026
Joe O
Job Details: 10/25/2021
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Moreland Hills, OH 44022
Joe O
Job Details: 10/25/2021
Cc: no hot water during cyclesFound cycle guide. Advised customer not all cycles allow hot water to be selected. Advised customer on how cycles work. Ran test cycle. Found hot water is functioning. Also found customers hot water supply is far from unit. So on hot cycle unit did not fill hot. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVMK01
Near Beachwood, OH 44122
Joe O
Job Details: 10/25/2021
Installed ice maker optics. Cycled ice maker. Ice maker cycling and filling. Found small amount of frost build up in freezer near ice maker. Applied petroleum jelly to gasket near location. Advised customer to monitor. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Warrensville Heights, OH 44128
Corina B
Job Details: 10/25/2021
"CC that the unit blinks and does not drain. Ran diag 9-1 long drain. Checked the drain hose, clear. Started a cycle unit drained. Will need a new drain pump; ordrng 1 W11412291 (Drain pump)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near Willoughby, OH 44094
Joe O
Job Details: 10/25/2021
"Cc: not starting, water remainingFound standing water in unit. Canceled cycle, water drained. Ran normal cycle. Unit filled. Found error code F6e1(low/no water). Ran diagnostics. Found excessive suds in unit. Unit not siphoning. Unit functioning as designed. No error codes after cycle. Advised customer on loading. Potential pot or dish holding water. Op test ok"
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Lorain, OH 44053
Angel
Job Details: 10/25/2021
that unit still does not connect to wifi.Called techline spoke with steve explained issue and he got me connected to connect assist line file#. Talked to connect assistance and tried to connect but nothing. Ruth from connect assist asked me to order the antenna and replace it. Ordering antenna.; ordrng 1 W11318855 (Antenna)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331FDDW00
Near Lorain, OH 44052
Angel
Job Details: 10/25/2021
Replaced leds tested unit working as designed. Opt test ok.
We serviced a
KENMORE RANGE
Model 911.30168791
Near Brooklyn, OH 44144
Marie V
Job Details: 10/25/2021
"Cc that the lightning strike hit the home and oven is not working, confirmed unit is showing f1 error code witch is control panel. Found part is discontinued. Cant be repair ; ordrng 1 WB27T10268 (Control discontinued), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MTW5870TW0
Near Streetsboro, OH 44241
Brian M
Job Details: 10/25/2021
"Cc unit not draining Found unit not doing anything wont fill wont start Checked power supply unit is getting 120 and voltage going to proper check points Needs timer ; ordrng 1 WPW10111389 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Painesville, OH 44077
Dan H
Job Details: 10/25/2021
"Customer complaint that unit was not draining and now is flashing error, unit was flashing er when tech arrived, display went blank, no buttons are working, unit needs new user interface ; ordrng 1 5304517587 (Switches) and 1 5304520008 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Painesville, OH 44077
Dan H
Job Details: 10/25/2021
"Installed new ice maker , op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS
Near Streetsboro, OH 44241
Brian M
Job Details: 10/25/2021
Installed control Ran test broil and test bake to 350 OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Cleveland, OH 44113
Manny
Job Details: 10/25/2021
"Cc unit not starting, replaced main control and compressor thermistor with parts provided by customer. Opt test no ok, found new thermistor open contacted Bj for verification whether the thermistor is normally open or close not ohms present he said at room temperature I should have about 9k ohm ordering compressor thermistor ; ordrng 1 WPW10467289 (sensor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055YEM
Near Ravenna, OH 44266
Brian M
Job Details: 10/25/2021
Cc unit not cooling Found evap fan not running Needs evap fan ; ordrng 1 WPW10464673 (motor-evap)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Berea, OH 44017
David R
Job Details: 10/25/2021
"Ram entitlement, job created 2 days before year warranty. Customer still needs to send in POP if possible. No fill long fill error. Found cold water not entering. Will need valves. Ordering. ; ordrng 1 W11210463 (Water valves)"
We serviced a
KENMORE RANGE
Model n/a
Near Ravenna, OH 44266
Brian M
Job Details: 10/25/2021
Model serial number are not readable can not look up parts (tried calling landlord no answer) But found oven igniter stuck on 24/7 will not shut off unless power is removed Found oven control not working properly and knob missing Advised customer to keep unit unplugged and I unplugged it. Will needs oven igniter and oven control and control knob If landlord can provide us with model number ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/25/2021
Replace shifter opt test ok
We serviced a
GE REFRIGERATOR
Model GFD28GYNCFS
Near Brooklyn, OH 44144
Marie V
Job Details: 10/25/2021
"Cc that the water is not coming off and that the lights are not working, also that the door alarm will go off. Confirmed replace filter for cust, and found Service bulletin about same issue. Shows that unit will need door switches. Cust paid parts and SC. ; ordrng 1 WR23X29170 (Door switches), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Willoughby, OH 44094
Joe O
Job Details: 10/25/2021
"Cc: freezing in ff section, knocking noiseFound temps at 41 degrees in ff section, 5 degrees in freezer. Tested compressor, fans and baffle. Found baffle not closing properly. Compressor and fans check good. Needs ; ordrng 1 WPW10196393 (damper control assy)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Shaker Heights, OH 44120
Corina B
Job Details: 10/25/2021
"Cust showed pop, sent pic. CC that the filter does not come out. Confirmed. Found the housing spring not releasing. Will need a new housing. ; ordrng 1 W11162041 (Housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Avon Lake, OH 44012
Angel
Job Details: 10/25/2021
Cc that unit is not making ice. Verified and ice maker cycles but does not call for water. Tested from ice maker for water and worked will need a new ice maker. Replaced ice maker cycle and filled. Opt test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD8120HW0
Near Parma Heights, OH 44130
Marie V
Job Details: 10/25/2021
"Cc that the display is not working. Confirmed, replaced panel that was sent, tested panel. Op test ok. Found a little bit of foil vent on unit, explain that is a fire hazard to replace with semi rigid or flexible metal vent. Optest ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/25/2021
Replace timer and ran time dry and timer move opt test ok
We serviced a
GE REFRIGERATOR
Model GTH20SBBASS
Near Mentor, OH 44060
Joe O
Job Details: 10/25/2021
Installed control. Advised customer to allow 24 hrs for temps to adjust. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Independence, OH 44131
Marie V
Job Details: 10/25/2021
"Cc that the unit was not freezing but now has frost on the top. Confirmed. Door liner is warped, unit will need new door. ; ordrng 1 W10746789 (Door) and 1 W11178521 (Badge)"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Painesville, OH 44077
Dan H
Job Details: 10/25/2021
"Customer complaint of squealing noise, confirmed, unit needs new idler pulley, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Mentor, OH 44060
Dan H
Job Details: 10/25/2021
"Customer complaint that unit is leaking out bulky cycle , ran diagnostics no error codes found, started bulky cycle, no leaks found but pulley shield was touching floor after tub filled, installed new suspension,ran bulky cycle,pulley shield still touched the floor , found a puddle on floor under unit, found a crack in the cold water valve, installed new valve, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Ravenna, OH 44266
Brian M
Job Details: 10/25/2021
Cc unit still not drying Found vent to be smashed not allowing it breath Temps coming out of machine are normal Fixed vent advised to watch
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Waite Hill, OH 44094
Dan H
Job Details: 10/25/2021
"Customer complaint of squealing noise, confirmed, found idler pulley seizing, unit needs new idler pulley, installed dryer repair kit, op test good ; used 1 4392067 (Repair kit) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Broadview Heights, OH 44147
David R
Job Details: 10/25/2021
"Cc unit is demented in front and back, customer is not concerned about the back damage, tub is fine and customer already ran a couple cycles, unit is working just a little physical damage from delivery. Front panel crushed in on right side. Ordering door. ; ordrng 1 W11416785 (Panel)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/25/2021
Cc unit door glass needs replaced due to damage. Replaced outdoor glass panel and mid glass. Reinstalled into unit. Door op test good.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Moreland Hills, OH 44022
Jason N
Job Details: 10/25/2021
"Cc unit leak from underneath Checked bellow, found hole in bottom on bellow. Unit needs bellow. Customer not repairing, estimate only. ; ordrng 1 W11314648 (Bellow)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cleveland, OH 44113
Manny
Job Details: 10/25/2021
Steamed evap and Replaced Evap thermistor opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Kent, OH 44240
Brian M
Job Details: 10/25/2021
Plugged unit in frost pattern showing Advised to have unit plugged inRTM said they did previous and it never cooled Rescheduling to have them plug it in for at least 24hrs prior Crisper drawer missing ; ordrng 1 W11190823 (pan-crispr)
We serviced a
GE RANGE
Model PSB9120SF1SS
Near Kirtland, OH 44094
Dan H
Job Details: 10/25/2021
"Customer complaint that controls are not working and display is out, confirmed, only one key is responsive, display is blank, unit heats when express button is pressed, unit needs new user interface and display board, part is out of stock so not scheduling return appointment ; ordrng 1 WB56X33256 (Ui) and 1 WB27X10856 (Display), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Beachwood, OH 44122
Jason N
Job Details: 10/25/2021
"Cc unit not getting water, not washing dishes.Ran diagnostics, found codes 6-1 for fill valve electrical problem, and 6-4 for float switch open. Unit did not fill with water in test cycle. Checked float switch, found plastic debris under float. Removed and retested, unit filled and started washing normally. Op test good."
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2855RFC3
Near South Euclid, OH 44121
Jason N
Job Details: 10/25/2021
"Installed door latch and display board. Ran wash test, good display and operation. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garfield Heights, OH 44125
Manny
Job Details: 10/25/2021
"Cc unit not draining and stops half way through. Place unit in service mode not error codes found rand diagnostics cycle pump is on but unit wont drain, tested for power from control to drain pump 121V, removed pump to check if any obstruction or chopper blades broken, pump is fully functional noticed only a little bit of water being drain, checked drain hose for kinks or clogs, unit has an extension drain hose most likely clogged, Found extension hose preventing unit from draining, advise customer to replace extension hose. Opt test ok! Didnt used and Will take part for return."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Streetsboro, OH 44241
Brian M
Job Details: 10/25/2021
Installed encoder and harness OP Test Ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Rock Creek, OH 44084
Dan H
Job Details: 10/25/2021
"Installed new door gasket, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Cleveland, OH 44120
Corina B
Job Details: 10/25/2021
"CC that the unit fills and drains. Ran diag F1E1 MAIN CONTROL FAULT, F8E1 NO FILL, LONG FILL,. Checked the hot and cold, good. Draining. Checked the power at the control, 120 volts. Checked the j12-4 to j12-1 10 dc volts. Checked the shifter, good. Ran a calibration. Started a load of towels on rinse and spin. Unit would not unlock when finished spinning. Replaced the control from t/s. Lid unlocked. Ran a manual test for the lid lock, good. Ran a calibration. Opt test ok. ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/25/2021
Found unit led on but it wont turn off when pressing power try running diagnostic mode but user is on responsive check voltage to unit 122 pass and voltage to ui pass they are being on responsive ordering control and user ; ordrng 1 W11481108 (Control) and 1 W11561182 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Joe O
Job Details: 10/25/2021
"Cc: still freezing in ff sectionFound temps in ff section at 38 degrees, freezer temps at 15 degrees. Found ball of ice on cap tube. Checked amp draw. Found unit only pulling .7 amps. Needs compressor, drier, and evaporatorCompressor, evap and drier covered under a 5 year parts and labor warranty under entitlement; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Mayfield Heights, OH 44124
Jason N
Job Details: 10/25/2021
"Cc unit leaking from under doorCustomer stated last time she ran unit, water and suds come pouring out from under door. Ran wash test cycle, no leaks. Noticed excessive sudsing in tub, no detergent was added. Added salt to tub to dissipate the suds. Flushed unit out with several wash cycles. Customer stated she recently switched detergent brand. Could not duplicate a leak at this time. Possible detergent issue. Advised customer to try a different detergent brand."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Cleveland, OH 44106
Corina B
Job Details: 10/25/2021
"CC that the soap is in the bottom after a wash. Confirmed. Checked the power at the control for the pump and motor, 0 volts. Will need a control pump and motor. ; ordrng 1 5304521609 (Control) and 1 5304519906 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG710H0AS1
Near Avon Lake, OH 44012
Angel
Job Details: 10/25/2021
Cc that oven had white powder inside oven. Verified and it looks like the oven was extinguished at one point leaving all the powdered residue customer was unaware since they just moved in also in front of panel where it vents out from the oven the plastic part of the panel was bubbled from heat but other than that the unit is working as designed. Cleaned out oven reinstalled all parts and tested the unit.Unit is working as designed all burners work and oven preheated as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Jefferson, OH 44047
Dan H
Job Details: 10/25/2021
"Customer complaint that unit will run for 2 minutes and say cycle is completed, ran diagnostics found f0e3(overloaded) and f7e4(basket reengagement failure) error codes, found a key wedged between impeller and basket, Removed, started quick wash cycle unit filled and began washing, unit drained, unit spun, unit completed cycle, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Seven Hills, OH 44131
Marie V
Job Details: 10/25/2021
"Cc that the ice maker is not working. Cust turned off. Turned ice maker back in and it cycle and filled with water. Advice cust to allow a few hours for ice maker to start working,.Also adjusted handle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYW01
Near Westlake, OH 44145
Angel
Job Details: 10/25/2021
"Cc that unit is freezing food in fresh food section but freezer is not freezing as should ice cream is thawing. Took temperatures and freezer was at 38* and ff section was at 46* took back panel in freezer section off and had no frost pattern verified compressor and was running and not overheating started at 2.00 amps but dropped to .78amps unit will need evaporator compressor and uv drier filter replaced. Gave estimate to customer customer said they do not want to go with the fix. Charged service call only. Do not order parts.; ordrng 1 W10822653 (Compressor) and 1 WPW10314205 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Mentor, OH 44060
Joe O
Job Details: 10/25/2021
Cc: drawer not closing completelyFound drawer sticking out roughly an inch from fully closed. Replaced slides. Tested bake drawer. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, OH 44040
Jason N
Job Details: 10/25/2021
"Cc unit codes f2e1Customer stated this has been an ongoing issue for months. Called wp techline, Chris, replace UI with correct part number, W11093253(already have this part here from pre id ), also replace UI to AM main board harness. sr#7732065209. ; ordrng 1 W11157221 (UI harness)"