We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44111
Gabriel P
Job Details:
04/20/2022
"Replace valve,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details:
04/20/2022
"Customer complaint that unit is not draining, confirmed, ran diagnostics found f8e6(water hazard), f0e3(overloaded), f9e1(long drain), and f8e1(long/no fill) error codes, Found harness broken, unit needs new harness; ordrng 1 W11409746 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Chagrin Falls, OH 44023
Brian M
Job Details:
04/20/2022
Installed icemaker and fan Reset control ran test harvest OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Brian M
Job Details:
04/20/2022
"Cc unit is still freezing Following the service troubleshooting guide. Thermistors are in range, thermistor resistance readings, ff section reading 10k, Freezer section reading 18.5kAccording to the guide its recommended to replace the HV board and ui Called whirlpool they advised ui and hv board to be replaced at the same time. Parts not in stock office to schedule ; ordrng 1 W11043763 (cntrl-elec) and 1 W11542754 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Lyndhurst, OH 44124
Joe O
Job Details:
04/20/2022
Cc: not spinningFound no stored error codes. Ran quick diagnostics test cycle. Ran drain and spin. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Pepper Pike, OH 44124
Joe O
Job Details:
04/20/2022
"Cc: shuts off mid cycle, pump runningFound error codes f3e1(water level system error) f5e2(door lock error) f8e3(overflow conditions). Ran quick wash cycle to test pressure sensor. Found unit filling to proper levels. Door is locking and unlocking. Canceled cycle. Ran drain and spin. Checked pressure hose. Needs control; ordrng 1 W11201274 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Rocky River, OH 44116
Marie V
Job Details:
04/20/2022
Cc that the unit leaks sometimes and some it doesnt. Confirmed found drain tube was clogged and little water coming out of it. Cleared all out. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Cleveland, OH 44118
Corina B
Job Details:
04/20/2022
CC that the door is not lined up and does not close all the time. Confirmed. Bent the hinges. Door is still not aligned. Door closed and hits the switches every time starting the unit. Opt test ok.
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Ashtabula, OH 44004
Dan H
Job Details:
04/20/2022
"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance load) error code, ran manual test cycle for high speed spin and heavy agitate, unit spins, unit is not agitating, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conneaut, OH 44030
Dan H
Job Details:
04/20/2022
"Installed new gearcase, motor, cam kit, shifter, belt capacitor, and pulley shield, unable to test cause unit is not hooked up"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Thompson, OH 44086
Dan H
Job Details:
04/20/2022
"Customer complaint that unit is not spinning properly, suspension is good, ran diagnostics found f0e5(off balance load) error code, found hub worn out; ordrng 1 W10528947 (Hub)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, OH 44077
Dan H
Job Details:
04/20/2022
"Customer complaint of loud noise, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator fan/thermistor and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11033168 (Fan) and 1 W10843055 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WALL OVEN
Model ZET1058PF3SS
Near Pepper Pike, OH 44124
Corina B
Job Details:
04/20/2022
"CC that the doors do not close all the way. Confirmed. Found the doors opening passed 90*. Will need new hinges. Cust does not want to repair ; ordrng 4 WB10X10078 (Door hinges)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Cleveland, OH 44105
Gabriel P
Job Details:
04/20/2022
"Found compressor overheating with 9.8 amps need part listed.; ordrng 1 W10160407 (Compressor) and 1 12002730 (Evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details:
04/20/2022
"Customer complaint that unit is not making ice,fresh food section temperature at 44 degrees, freezer section temperature at 13 degrees, partial frost pattern on freezer section evaporator, nitrogen purged, no obvious leaks heard, unit needs new compressor , fresh food section evaporator , and filter drier; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rocky River, OH 44116
Marie V
Job Details:
04/20/2022
Cc that the unit was beeping. Ran diag error code 8-4 float switch open. Found water at the tray. Verify unit seals and spray arms are good. Unit will need seals. Ordering parts also heater does need replacement.; ordrng 1 W11483553 (Gasket) and 1 W11412696 (Seal)
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44104
Joe O
Job Details:
04/20/2022
"Cc: cooktop continues to ignite, trim on front door panel coming off, pans sliding off cooktopTested burners. Could not duplicate issue. Raised front feet to level. Advised customer warranty only covers cosmetic for 30 days. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lyndhurst, OH 44124
Joe O
Job Details:
04/20/2022
"Cc: not cooling ff sectionCustomer stated the unit had warm temps in ff section. Stated they adjusted temps to colder. Found temps in unit at 35 degrees, freezer at 5 degrees. Found evap frosted over. Entered manual defrost. Found unit is defrosting. Needs control. Replaced control. Cleared frost build up. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Highland Heights, OH 44143
Joe O
Job Details:
04/20/2022
Installed cooktop. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Kent, OH 44240
Brian M
Job Details:
04/20/2022
"Cc unit not starting Found issue with lid lock Ran manual test lid lock functioning Reset control Ran normal cycle test unit started Advised to watch Customer stopped me in the driveway unit did it again Advised to replace lid lock ; ordrng 1 W10810403 (lid lock assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JFXLCC
Near Ravenna, OH 44266
Brian M
Job Details:
04/20/2022
"Cc unit not making ice Found bail arm stuck in off positionFix arm ran test harvest OP Test Ok ; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVB02
Near Mentor, OH 44060
Dan H
Job Details:
04/20/2022
"Customer complaint that everything is freezing, freezer section temperature at -1 degrees, fresh food section temperature at 19 degrees, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, air damper door opens and closes, fresh food section thermistor is reading 39 degrees , thermistor resistance if off, unit needs new fresh food section thermistor , installed new fresh food section thermistor, advised customer to monitor ; used 1 12002355 (Thermistor) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF2
Near Wickliffe, OH 44092
Joe O
Job Details:
04/20/2022
Installed control and thermistor. Unit would not turn on. Re installed old control u it started up. Board defective. Re ordering control. ; ordrng 1 5304499075 (board-main power)
We serviced a
GE REFRIGERATOR
Model PFSS5RKZASS
Near Solon, OH 44139
Brian M
Job Details:
04/20/2022
Cc unit is leaking Found quick connect water line brittle cut back and put connection back on OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Painesville, OH 44077
Dan H
Job Details:
04/20/2022
"Installed new drain pump, and boot, unable to test unit , unit is not hooked up"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willoughby, OH 44094
Joe O
Job Details:
04/20/2022
"Cc: not draining water out, not finishing cycleRan drain and spin, found unit filling while draining. Found error codes f8e3(overflow conditions) f0e3(overload) f2e2(hmi disconnected) f1e2(motor drive module over voltage) found unit is receiving proper power. Cycled power to unit. Control sending power to water valve intermittently. Needs control. Control out of stock. Office to reschedule; ordrng 1 W11419171 (Control)"
We serviced a
KENMORE DISHWASHER
Model 66513443K900
Near Solon, OH 44139
Brian M
Job Details:
04/20/2022
Cc unit not powering on Found control getting power but not sending to ui Control NLa; ordrng 1 W10243137 (cntrl-elec)
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Madison, OH 44057
Dan H
Job Details:
04/20/2022
"Customer complaint that unit is leaking, unit is leaking from door gasket and dispenser, no tears in boot, advised customer to wipe door and gasket between uses, unit needs new dispenser ; ordrng 1 WH42X29542 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC95EC0AS01
Near Mentor, OH 44060
Joe O
Job Details:
04/20/2022
Installed control. Tested. Error code came back. Needs inverter board; ordrng 1 W10217711 (inverter)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Chagrin Falls, OH 44022
Brian M
Job Details:
04/20/2022
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chesterland, OH 44026
Brian M
Job Details:
04/20/2022
Installed capacitor Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Westlake, OH 44145
Angel
Job Details:
04/20/2022
Replaced bin and handle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MFW9700SQ1
Near Westlake, OH 44145
Angel
Job Details:
04/20/2022
"Cc that unit when they use it it will flash a FH error code. Ran a test cycle and confirmed unit flashed a FH error code which means no water detected entering machine turned off water supply and removed hoses found that both cold and hot water in the inlet valve was clogged with sediment cleaned off with a toothbrush tested unit but cold water valve is not functioning as should will need valve replaced. Ordering part; ordrng 1 WP8182862 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Brook Park, OH 44142
Manny
Job Details:
04/20/2022
"Cc unit wont drain the water come to the floor. Ran diagnostics and unit is not draining pump just hums, replaced drain pump and unit trying to drain, removed hose from port under the sink and found a plug of buildup, removed plug and unit is draining properly, informed the customer of the plug and also that her sink is draining slow, she asked how that happened because they havent had a dishwasher in years and this one was just installed, I told her that most likely whoever installed it didnt check the drain port to make sure it was cleared. Advise customer to contact a plumber to take care of the slow drain Opt test ok"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Seven Hills, OH 44131
Manny
Job Details:
04/20/2022
Reverse washer door and move it closer to the sink per customer request. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Maple Heights, OH 44137
Manny
Job Details:
04/20/2022
"Cc ice maker doesnt stop making ice, found bail arm off the ice maker, reinstalled bail arm, opt test ok , left ice maker on the off position advise customer to turn it on once she sees the bin is at least 1/3 empty"
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW1
Near Cleveland, OH 44128
Manny
Job Details:
04/20/2022
"Cc unit not working, ran diagnostics and found code f9e1 for long drain, ran test cycle and unit has a lot of suds, unit is working properly advise customer to use 2 to 3 tbps of detergent to avoid extra suds, opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.6215911
Near Brooklyn Heights, OH 44131
Gabriel P
Job Details:
04/20/2022
Replace drain and steam opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bentleyville, OH 44022
Corina B
Job Details:
04/20/2022
Replaced the pump and motor. Ran a calibration. Opt test ok. Dishwasher is not secured into the cabinet or the countertop.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Avon, OH 44011
Angel
Job Details:
04/20/2022
Cc that unit was not draining. Verified by trying to cancel but unit would not drain could hear control clicking but nothing would happen took off kick panel on bottom to inspect and found drain pump connector halfway off pushed it in and as soon as I touched it it started draining. Ran a test cycle and unit is functioning as should. It was a loose connector on drain pump. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Cleveland, OH 44109
Gabriel P
Job Details:
04/20/2022
"Found upper oven ignitor weak replace,opt test ok"
We serviced a
GE RANGE
Model JHP560V4AD
Near Cleveland Heights, OH 44106
Manny
Job Details:
04/20/2022
"Cc FR burner no working, verified and burner not heating, removed burner and checked for voltage at burner block, have 234VAC unit needs FR surface burner.; ordrng 1 WB30X219 ('unit surface 8'), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Corina B
Job Details:
04/20/2022
"CC that the unit is not drying. Confirmed. Found the vent cover to the outside is painted shut. Tried opening the vent cover up, slots are sticking. Will need a new vent cover. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, OH 44107
Angel
Job Details:
04/20/2022
Cc that unit is not washing there dishes. Confirmed tried starting unit and the wash pump motor will not start checked at control and was good will need wash pump replaced. Gave customer estimate and said they will leave like that and look into getting a new unit. Charged service call.; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cleveland, OH 44109
Gabriel P
Job Details:
04/20/2022
"Replace valve,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC200BW0
Near Garfield Heights, OH 44125
Corina B
Job Details:
04/20/2022
CC that the unit keeps washing. Ran diag no codes. Plugged unit in and started filling. Unplugged unit for ten seconds plugged in and did not start. . Started a regular load. Opt test ok. ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Independence, OH 44131
Marie V
Job Details:
04/20/2022
"Cc that the unit is shaking and left some water at the basket and clothes were wet , and that unit froze and they were not able to no anything. Ran a cycle with towels, pass. Ran diag no error codes. Found sp about unresponsive unit. Replacing main board. Also unit shakes when spinning. That shake is normal the noise it makes comes from pedestal. Office will contact once they have eta on the part; ordrng 1 W11322905 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44136
Marie V
Job Details:
04/20/2022
Replaced capacitor and shifter. Ran calibration and auto test. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44144
Gabriel P
Job Details:
04/20/2022
"Found defective pulley and pulley bolt loose and belt came off replace actuator and correct the other issue ,opt test ok also unit is complete damage took pictures it was bought like that"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Cleveland Heights, OH 44118
Manny
Job Details:
04/20/2022
"Cc unit not cooling, checked temperatures and 72 in RC and 71 in FC, heard compressor trying to kick in but its just humming removed back cover and noticed oil on drier filter, unit has a refrigerant leak, unit will need seal system repair, unit need compressor evap and filter, customer will not proceed with the repair.; ordrng 1 W10507884 (compressor), rqstng P&A on 1 W11256565 (evaporator), ordrng 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model LER4634EQ2
Near Garfield Heights, OH 44125
Corina B
Job Details:
04/20/2022
"CC that the unit was in a flood, wants to checked it out. Started unit heater cycling on and off properly. There is a ticking noise from the support rollers (normal wear and tear) working as designed. Opt test ok. ; ordrng 1 4392065 (Dryer repair kit)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Cleveland, OH 44102
Corina B
Job Details:
04/20/2022
Replaced the housing. Tested the water. Opt test ok
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Broadview Heights, OH 44147
Marie V
Job Details:
04/20/2022
"Cc that one of the burners is not coming on and that the top is getting a stain. All ignitors are working. Notice that the burner is lower than the others. Lifter up and tested it and it works. Unit will need new burner. Cust will call back if wants us to order.; ordrng 1 W10876582 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2830DS01
Near Broadview Heights, OH 44147
Marie V
Job Details:
04/20/2022
Cc that the unit has an error code of f2e1. Confirmed. Replaced ui. Op test okNo core for return
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Cleveland, OH 44111
Gabriel P
Job Details:
04/20/2022
"Try adjusting it but it doesnt go any lower is the way is design ; ordrng 1 W11520287, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH05
Near Cleveland Heights, OH 44121
Manny
Job Details:
04/20/2022
"Cc freezer bulb went out, verified and bulb is out and has a humming noise, parts order were for The RC not the FC, reordering right parts left parts order in case we need them on return visit. Parts showing out of stock, office to contact customer for next service appointment.; ordrng 1 W11518235 (LED bulb) and 1 W10440814 (socket)"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM00
Near South Euclid, OH 44121
Corina B
Job Details:
04/20/2022
Replaced the valve. Cycled. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW3
Near Shaker Heights, OH 44122
Manny
Job Details:
04/20/2022
"Cc unit not doing anything, found unit full of water, set unit to drain, heard pump humming, removed pump and found a seed in the impeller removed and set unit to drain, op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Madison, OH 44057
Dan H
Job Details:
04/20/2022
"Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; used 1 279838 (Element), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near North Olmsted, OH 44070
Angel
Job Details:
04/20/2022
Cc that the vent where the heating element is at is starting to get black. Explained to customer that its normal for it to get like that because the heating element is there causing it to burn and start getting black also explained to be careful of the types of items she puts in the dryer because they can stick to the metal vent where the heat come out through and melt. But unit is working and functioning as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JSC24C8EAM00
Near North Royalton, OH 44133
Marie V
Job Details:
04/20/2022
"Cc that the unit stopped cooling. Confirmed. Unit was shut off. Plugged unit in. Started running. Compressor running. 8 found fresh food evaporator is not coated. Will need to be replaced. Unit has 10year warranty on parts for sealed system repair. Ordering evaporator, compressor and filter drier. Will need to find drain trough. BJ is working on it. ; ordrng 1 WPW10143759 (Filter drier) and 1 W10309988 (Compressor) and 1 WPW10643261 (Evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Olmsted Township, OH 44138
Marie V
Job Details:
04/20/2022
Cc that the unit is not cooling properly. Took temps 47*. No frost on evaporator. Found unit is leaking at the filter drier. Unit will need new filter drier. Cust will call back if they want to continue ; used 1 WPW10143759 (DRIER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Westlake, OH 44145
Gabriel P
Job Details:
04/20/2022
"Replace control,opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 10651783410
Near Shaker Heights, OH 44122
Manny
Job Details:
04/20/2022
"Cc ice maker not working, ran harvest and ice maker is stuck on heating, replaced ice maker and new ice maker is defective, replaced ice maker with the old one and the old one started harvest but wont fill, old ice maker is good but unit needs a new fill valve, valve is just humming and no water dispensing, customer will contact us for next available for appointment. Cux paid parts and svc. ; ordrng 1 WPW10238100 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Painesville, OH 44077
Joe O
Job Details:
04/20/2022
"Cc: not heating, loud during operationFound unit is receiving proper power. Found idler pulley checks good. Found thermal cut off open. Needs rollers and thermal cut offCustomer does not want to repair at this time ; ordrng 1 DC96-00887C (Thermal cut off) and 4 DC97-16782A (Roller assembly)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Euclid, OH 44132
Corina B
Job Details:
04/20/2022
CC that the rack stop fell off. Confirmed. Replaced the stops. Pulled on upper rack on stops not moving. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Olmsted Township, OH 44138
Angel
Job Details:
04/20/2022
Cc that unit was making clicking sound in a spin cycle. Ran diagnostics and put unit into a spin and no sounds put unit into a agitation and sounded rough but found it was that the agitator had pennies and dimes around it. Removed pennies and started agitation again and sounded normal put some clothes in unit started a quick cycle to see what it would do with weight in it and unit went through the whole process perfectly with no issues. Explained to customer it couldve been the pennies but the unit at this moment is functioning as should. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE
Near Lorain, OH 44055
Angel
Job Details:
04/20/2022
Cc that door on ff food section was not closing. Confirmed door was not closing found that the seal on bottom of door was not sitting properly causing door not to close. Took off seal and reseated tested door and was closing as should. Asked customer if she had any other issues with unit since it says its leaking and stated that no it was just the door. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS
Near Chardon, OH 44024
Brian M
Job Details:
04/20/2022
Cc unit not cooling properly. Recommends replacement of hmi But would like fan and sensor just in case ; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor) and 1 W11467021 (Hmu)
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Pepper Pike, OH 44124
Corina B
Job Details:
04/19/2022
Replaced the dryer repair kit. Found the vent is smashed. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Moreland Hills, OH 44022
Corina B
Job Details:
04/19/2022
"CC that the unit is not cooling. Confirmed. 55* Fz and ff. Checked for dye, no dye. High 25 psi when off. There is not a process stub on the low side. Will need a compressor, drier and evaporators. Cust does not want to repair ; ordrng 1 W11492867 (Evaporator) and 1 8201675 (Compressor) and 1 WPW10608485 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Huntsburg, OH 44046
Brian M
Job Details:
04/19/2022
"Cc unit wont start found idler pulley damaged and belt popped off Advised on belt and idler pulley replacement Part not in stock office to schedule ; ordrng 1 6602-001655 (Belt) and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Parma Heights, OH 44130
Manny
Job Details:
04/19/2022
cc that unit is making noise and wont advance the cycle, found unit stuck in a drain cycle, reset unit and goes back to drain, tilted unit back and found pressure hose kinked, reset hose opt test ok. Unit is under warranty
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brook Park, OH 44142
Manny
Job Details:
04/19/2022
"Cc unit making a loud noise, had a video of the unit making the noise, ran diagnostics cycle no noise removed pulley cover everything seems in order found a marker underneath pulley cover, opt test ok no noise found, advise customer to monitor the unit and if he hears the noise again to give us a call. Customer will call in the payment he stated he rather do it on our site than we the app we use."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES01
Near Parma Heights, OH 44130
Manny
Job Details:
04/19/2022
"Cc unit self cleaning not working on the bottom oven, noticed unit has no latch on the bottom door, checked wire diagram and dont see a bottom latch anywhere, checked with BJ and he stated that the unit only have self cleaning on the top oven cavity. Informed customer, at this time unit is working as designed, advise customer to use barkeepers friend to clean bottom oven."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Columbia Station, OH 44028
David R
Job Details:
04/19/2022
Called and spoke to customer. Agreed on sending another tech to see if they can catch something Im maybe missing. Office to reschedule with another tech. ; schdld next appmnt for 4/22 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Garrettsville, OH 44231
Brian M
Job Details:
04/19/2022
Customer showed pop took pic Cc of noise buzzing sound for 3 sec every 20 min or so Found noise to be icemaker Normal operating noises
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Elyria, OH 44035
Marie V
Job Details:
04/19/2022
"Replaced terminals block and power cord. Tested unit, and oven. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
David R
Job Details:
04/19/2022
"Replaced heater per SP. cc unit making buzzing sound. Drain pump is good, noise coming from wash motor, nothing stuck. Ordering motor assembly and water valve if needed. ; ordrng 1 W11416362 (Motor) and 1 W11434044 (Water valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Perry, OH 44081
Dan H
Job Details:
04/19/2022
"Customer complaint that unit is not making ice and styrofoam coming out is dispenser , ice bin is full, unit dispenses ice, no styrofoam found, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Elyria, OH 44035
Marie V
Job Details:
04/19/2022
Cc that the unit is not cleaning the clothes properly Confirmed. Found shifter off place. No error codes. Replaced from t/s. Ran calibration and auto test. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Strongsville, OH 44136
Angel
Job Details:
04/19/2022
Cc that unit is still not cooling the freezer was not cooling properly and than ff section froze everything and than stopped working. Verified in back of unit and compressor is not running and Orion board is receiving 120vac but compressor will not run. Spoke with BJ and said it most likely will need the Orion board asked me to call techline to see what they say. Called whirlpool techline and spoke Bruce with explained issue and stated that he wants the Orion board and compressor replaced. office to reschedule compressor out of stock.; ordrng 1 W11393142 (Compressor) and 1 W11336586 (Orion board)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Parma, OH 44134
Angel
Job Details:
04/19/2022
Cc that the dish rack has one of the tabs broken. Confirmed the tab is broken about to fall off. Will need new upper dish rack. Ordering part.; ordrng 1 W10909088 (Dish rack)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seven Hills, OH 44131
David R
Job Details:
04/19/2022
"Replaced actuator, control and harness. Ran diagnostics and calibration, good, Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Bentleyville, OH 44022
Corina B
Job Details:
04/19/2022
Replaced the inverter box. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Westlake, OH 44145
Joe O
Job Details:
04/19/2022
"Cc: display not working, clicking, not coolingCustomer had unit unplugged. Plugged unit in, unit started right up, display started working, unit is cooling. Op test ok.Built estimate for control. ; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Aurora, OH 44202
Brian M
Job Details:
04/19/2022
Installed glass
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
Gabriel P
Job Details:
04/19/2022
Replace control and console and buttons stop working call whirlpool tech line spoke to bruce he said to discard the harness that came with new control and use original harness or order new one if it doesnt work so I did and is working as right now advise customer to monitor
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Gabriel P
Job Details:
04/19/2022
Found drain hose on floor correct issue unit start working as design
We serviced a
WHIRLPOOL WINE COOLER
Model WUW55X24DS
Near North Ridgeville, OH 44039
Marie V
Job Details:
04/19/2022
Cc that the unit is not cooling properly. Removed back panel and found evap had big block of ice in the back. Is leaking refrigerant. Explain cust we will need to install a ui filter drier in order to find the leak. Cust will call back if they want to continue ; ordrng 1 WPW10143759 (Drier)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44105
Gabriel P
Job Details:
04/19/2022
"Found unit heating but found vent clogged clean ,and also advise customer to get a semi regit or hard vent cause hers is a fire hazard .opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Avon, OH 44011
Marie V
Job Details:
04/19/2022
"Cc that the clothes comes out wet sometimes. Ran diag, no error codes. Ra. Auto test pass. Verify pump catch, was clear. Ask cust for a load of towels. Ran a quick test with towels. Pass. Couldnt duplicate issue. Advice cust to monitor. And explain cases where it does not spin because it could be off balance. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Fairview Park, OH 44126
Marie V
Job Details:
04/19/2022
"Cc that the fresh food section is not cooling properly. Took temps fresh food is at 47* and freezer at 0*. Verify at the control board, found thermistor is reading 6.7 ohms. Under ice. Unit will need new thermistor with harness. ; ordrng 1 W11087438 (Evap, harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Westlake, OH 44145
Gabriel P
Job Details:
04/19/2022
"Replace drain hose,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Berea, OH 44017
David R
Job Details:
04/19/2022
"Cc unit making loud screeching noise. Found hub is wore down. Replaced from t/s. Ran diagnostics, good, ran calibration, good. Op Test Ok ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DRYER
Model LEQ9030PQ1
Near Cleveland, OH 44128
Manny
Job Details:
04/19/2022
"Cc unit not heating. Unit has proper power coming in, removed back cover and found heater open replaced heater using T/S# 279838, unit is heating opt test ok; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Highland Heights, OH 44143
Joe O
Job Details:
04/19/2022
Installed element. Ran test bake. Op test ok
We serviced a
GE RANGE
Model JB870SF2SS
Near Painesville, OH 44077
Dan H
Job Details:
04/19/2022
"Installed new element, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Mentor, OH 44060
Dan H
Job Details:
04/19/2022
"Installed new control, op test no good , user interface is flashing f6e2(communication error) error code now, unit needs new user interface, part is no longer available ; ordrng 1 W10507955 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Willoughby, OH 44094
Dan H
Job Details:
04/19/2022
"Customer complaint that doors are uneven, leveled unit, op test good"
