Service History 296 - Fred's Appliance

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 04/25/2022

"Found roller bearings squeaking,gave estimate he will not fix hes going to buy new ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

GE RANGE

Model JHP560V4AD

Near Cleveland Heights, OH 44106

Manny

Job Details: 04/25/2022

"Replaced burner element, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Garfield Heights, OH 44128

Jason N

Job Details: 04/25/2022

Cc unit door handle looseCustomer stated the door handle came off. They were able to reinstall but noticed the mount screws were loose. Confirmed. Replaced mount screws using customer supplied parts. Added blue thread lock to nuts. Reinstalled handle. Op test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Maple Heights, OH 44137

Jason N

Job Details: 04/25/2022

"Cc unit knob not working, not filling with waterCustomer stated unit knob keeps turning around and never stops, also unit is washing without enough water. Advised customer that the cycle knob is supposed to continually index around to cycle options, there is no hard stop. Ran deep water wash test with clothing load. Found hot water not coming in, valve on wall turned off. Unit filled with some water, sensed, and then continued to fill with water. Unit advanced to wash cycle. Advised customer unit will not fill tub with water by design.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXB00

Near Solon, OH 44139

Brian M

Job Details: 04/25/2022

Cleaned evap pan OP Test Ok Did not use drain tube unit already updated

We serviced a

MAYTAG STACK W/D

Model LSE7806ACE

Near Fairport Harbor, OH 44077

Dan H

Job Details: 04/25/2022

"Customer complaint of loud noise, confirmed, found blower wheel cracked, found idler pulley worn, unit needs new blower wheel and idler pulley ; ordrng 1 WP6-3037050 (Pulley) and 1 Y303836 (Blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 11028082700

Near Mentor, OH 44060

Dan H

Job Details: 04/25/2022

"Installed new bearings, op test good"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Ridgeville, OH 44039

Angel

Job Details: 04/25/2022

Cc that unit was clicking on the beginning of cycle. Tested unit and would make a scraping sound. Verified underneath and found that the cam was stripped and gearcase was starting to leak a little explained to customer and they wanted to get cam replaced and they said they will use it until washer goes out completely. Tested unit and filled and started washing as should. Opt test ok.; used 1 W10721967 (PULLEY) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW9200SQ02

Near Westlake, OH 44145

Angel

Job Details: 04/25/2022

Cc that unit has F21 error code draining issue. Removed bottom panel to washer to verify drain catch and found it clogged up with a sock underwear and some plastic packages cleaned everything up tested unit and started draining as should. Opt test ok.

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Parma, OH 44134

Angel

Job Details: 04/25/2022

Replaced dish rack. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Euclid, OH 44132

Joe O

Job Details: 04/25/2022

"Cc: not cooling properlyFound temps in ff section at 64 degrees, freezer at 14. Ohmed out thermistors from control. Found thermistors reading correct. Ohmed out defrost circuit, found circuit open. Needs control, evap thermistor and evap fan harnessFan harness out of stock. Office to reschedule; ordrng 1 W11581973 (Evap harness) and 1 W11558182 (Control) and 1 WPW10384183 (thermistor)"

We serviced a

WHIRLPOOL WASHER

Model MVWC200BW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 04/25/2022

Started a cycle with clothes. Watched the whole cycle. Working as designed. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Brecksville, OH 44141

Corina B

Job Details: 04/25/2022

Replaced the ice maker. Cycled. Opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2342LF2

Near Wickliffe, OH 44092

Joe O

Job Details: 04/25/2022

Installed control. Unit will not function with new control. Re installed old control. Customer stated unit has been working with just the thermistor.Took both new controls for return. Office to contact for refund of control. ; saved tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Royalton, OH 44133

Marie V

Job Details: 04/25/2022

"Cc that the unit is not spinning out the clothes all the way and they have to run drain and spin. Ran diag found error code F0E2 oversuds Fault is displayed when Suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. Verify pressu sensor, is clear. Ran calibration and explain cust why unit wasnt getting up to speed. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Bay Village, OH 44140

Manny

Job Details: 04/25/2022

"Cc unit leaks from filter stated he just replaced the filter, stated he has extended warranty but not sure if is cover under warranty for the leak, but he wants it looked at to submit the estimate to warranty company and see if repair is cover found small pin hole on filter housing and need to be replaced, this is a functional issue so should be covered.; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258DEM01

Near Solon, OH 44139

Brian M

Job Details: 04/25/2022

Cc unit not cooling Found unit to operating properly 0 In freezer and 38 in fridge Advised to watch

We serviced a

MAYTAG REFRIGERATOR

Model RSD22A

Near Aurora, OH 44202

Brian M

Job Details: 04/25/2022

Cc unit leaking Found drain tube clogged Cleared drain tube OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Independence, OH 44131

Corina B

Job Details: 04/25/2022

"Replaced the gearcase, rotor, stator, clutch. Agitator was seized to the gearcase. Tried using hot water to remove the agitator, n/g. Will need a new agitator. ; ordrng 1 W11550891 (Agitator)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Painesville, OH 44077

Dan H

Job Details: 04/25/2022

"Customer complaint that door is not closing, found mounts ripped out causing dishwasher to move when door is opened, remounted dishwasher, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Willoughby, OH 44094

Joe O

Job Details: 04/25/2022

Installed console. Ran test cycle. Op test ok

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS07

Near Cleveland, OH 44120

Jason N

Job Details: 04/25/2022

"Cc unit sparking inside when in useCustomer stated the speaking was originating from behind the upper panel. Unit was uninstalled, customer was remodeling kitchen. Pulled outer case, found diode blown out and arcing to ground. Replaced diode using truck stock part. Ran heat test cycle for 1 minute with water, no arcing, high side operation good, water hot at the end. Op test good.; used 1 WP4313101 (DIODE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Westlake, OH 44145

Gabriel P

Job Details: 04/25/2022

"Replace harness and ui and console,opt test ok it started working show customer"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120KPS00

Near Bay Village, OH 44140

Manny

Job Details: 04/25/2022

"Cc unit not heating it has power, stated its making a loud humming noise, ran test and magnetron is loud, unit will need a magnetron, cap, diode and mag thermostat.; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode) and 1 W10850446 (capactr-mg) and 1 W10598693 (thrmst-fix)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Ravenna, OH 44266

Brian M

Job Details: 04/25/2022

Installed cover OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Avon, OH 44011

Angel

Job Details: 04/25/2022

Cc that unit was mot making ice. Verified and found that the ice maker was off but she said she was missing with it trying to see if it would work verified temperatures and the freezer was at 8* and ff section at 43* but was not running at the moment. Took off ice maker cover and ice maker was at home position cycled and filled as should. Can not find any issues with it so i lowered the temperature to the unit to see if it would help and if anything to give us a call back but unit is cycling and filling as should also noticed a small dip where the switch is so i installed a spacer for the switch to be pressed in properly. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Willoughby, OH 44094

Joe O

Job Details: 04/25/2022

Installed element. Found supply line leaking. Advised customer to have plumber out to repair supply line. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Cleveland, OH 44143

Jason N

Job Details: 04/25/2022

"Cc unit rear damaged and leaking from back connections Customer stated the rear panel is dented and also the water line doesnt connect up to unit, leaks. Verified rear panel dented in. Replaced rear panel using customer supplied pre Id part. Found polyethylene source line is missing ferrule and nut hardware. Found this hardware stuck inside unit water line connector, hardware is damaged and corroded. Advised customer they will have to replace hardware or source water line or contact a plumber."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Geneva, OH 44041

Dan H

Job Details: 04/25/2022

"Customer complaint that wheel is broken, found wheel missing axle that holds it in place, installed new axle from truck stock surplus, op test good ; used 1 W11476984 (Axle) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.6215911

Near Brooklyn Heights, OH 44131

Gabriel P

Job Details: 04/25/2022

"Steam again and unclog drip pan tube if it continues to get clog then is not repairable cause something must of fall in the hole have way in the cabinet of fridge cause when I unclogged it it shouldnt get clog right away it just not possible also show customer my work and she saw it was clear and unclogged,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Avon Lake, OH 44012

Manny

Job Details: 04/25/2022

"Cc unit not spinning the clothes, found a load of sheets in the unit but wasnt distributed properly, ran diagnostics and found error F0E9 for off balance pause, cleared error and ran test cycle, no issues, ran the sheets on drain and spin, unit is working as designed. Advise customer to make sure the clothing are distributed evenly around the basket to avoid off balance load. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model KSGB900ESS5

Near Seven Hills, OH 44131

Corina B

Job Details: 04/25/2022

"CC that the front left burner flame is half on and half off on a simmer. Confirmed. Found the burner head closed half away around. Will need a new burner head. Cust can install. Adjusted the flames to a simmer. Opt test ok ; ordrng 1 W11367105 (Burner head), O-SMS tckt"

We serviced a

GE REFRIGERATOR

Model PYE22KSKBSS

Near Mentor, OH 44060

Joe O

Job Details: 04/25/2022

"Cc: filter will not seat correctlyFound old filter tab broken. Removed filter. Filter slid right back in. Customers instructions stated to turn, filters do not need turned. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Euclid, OH 44117

Jason N

Job Details: 04/25/2022

"Cc unit stuck on washing cycleCustomer stated they were cleaning out tub/agitator then unit wouldnt start/stop cycle, stuck in wash. Canceled cycle. Ran diagnostics, found code f8e3 for overflow condition. Ran auto test and calibration. All functions passed. Asked customer if they were pouring water into unit while they were cleaning it out, they stated they were. Unit registered overflow condition and was stuck in cycle. Unit is working as designed at this time. Op test good."

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Dan H

Job Details: 04/25/2022

"Customer complaint that unit is not completing cycles, ran diagnostics found f8e3(overflow condition), f7e5(shifter fault ), and f0e2(oversuds) error codes , unit shifts from agitate to spin and back, started normal wash cycle, unit filled to normal water level and began washing, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JSC24C8EAM00

Near North Royalton, OH 44133

Marie V

Job Details: 04/25/2022

"Replaced evaporator and filter drier. Filled unit back up, op test no good. Called BJ unit had a moisture restriction. Corrected issue. Set to vacc 30. Filled with r134a 5.2oz. Op test okAdvice cust to allow 24 hours to reach normal temps."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, OH 44109

Gabriel P

Job Details: 04/25/2022

"Replace motor ice,opt test ok"

We serviced a

FRIGIDAIRE OTR MICROWAVE

Model LFMV1846VF

Near Avon, OH 44011

Angel

Job Details: 04/25/2022

Cc that unit was missing a bracket. Verified and found that unit was missing the t nut with bracket opened up unit and found the bracket and was good just needed to be installed replaced bracket. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Garrettsville, OH 44231

Brian M

Job Details: 04/25/2022

Customer did not receive part Needs reorder Inspected found timer not stopping Part not in stock ; ordrng 1 W11596043 (Timer)

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Parma Heights, OH 44130

Corina B

Job Details: 04/25/2022

"CC that the unit does not finish a load, and does not start. Ran diag F7E5 SHIFTER FAULT. Found a wire broken at the shifter. Will need a new harness and cam.; ordrng 1 W11448788 (Harness) and 1 W10721967 (Cam)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Euclid, OH 44117

Jason N

Job Details: 04/25/2022

Installed new door. Tested all dispense functions. All tested good. Customer satisfied with appearance. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Conneaut, OH 44030

Dan H

Job Details: 04/25/2022

"Customer complaint of squealing noise, confirmed, found belt squealing, installed new belt, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Columbia Station, OH 44028

Marie V

Job Details: 04/25/2022

"Cc that the unit was leaking from de dispenser and the ice was melting . Too. Temps -3* on freezer and 39* fresh food section. Do not feel any air coming in from duct for ice maker. Verify at freezer , is clear, ran diag step 120. Ice maker is getting proper voltage ice maker is not operating. Unit will need new ice maker. ; ordrng 1 W11557001 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Westlake, OH 44145

Gabriel P

Job Details: 04/25/2022

"Customer complaint that grease is getting between door advise her ,that will happen is normal and to try to be careful to not spill anything on door,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Painesville, OH 44077

Joe O

Job Details: 04/25/2022

Installed suspension rods. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Andover, OH 44003

Brian M

Job Details: 04/25/2022

Cc unit not selecting Found no issues with ui customer not able to push buttons hard enough to make selections OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Jefferson, OH 44047

Brian M

Job Details: 04/25/2022

Cc pre soak not working Found not plugged in Plugged in harness OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Lakewood, OH 44107

Corina B

Job Details: 04/25/2022

"CC that the clothes are still wet, cold water on hot. Ran diag F0e2 OVER SUDS CONDITION DETECTED,. Checked the hot and cold correct. Started a cycle with towels. Towels are damp. Advised cust to use 1-2 tablespoons of he detergent. Opt test ok"

We serviced a

GE DISHWASHER

Model GDF620HGJ5WW

Near Madison, OH 44057

Dan H

Job Details: 04/25/2022

"Customer complaint that control panel is not powering up, confirmed, found led flashing 7 times indicating csm trip, reset control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Wellington, OH 44090

Marie V

Job Details: 04/25/2022

Cc that the freezer light is not working. Confirmed. Replaced light. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near North Olmsted, OH 44070

Manny

Job Details: 04/25/2022

"Cc unit not cooling, stated could be compressor since it wasnt installed, checked for leaks no leaks compressor is seized up and really hot, Recover refrigerant, replaced compressor, placed in a 29in vacuum and holding for 15 minutes, charged with 5.75oz of R134a pressure holding at 1 psi, good frost pattern on evap, in-unit is cooling, opt test ok. Advise customer to allow 24 to 48 hours for temps to equalize."

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ07

Near Madison, OH 44057

Joe O

Job Details: 04/25/2022

"Cc: noiseFound everything running at arrival. Temps in ff section at 37 degrees, freezer at 4 degrees. Customer showed sound clip of noise(sounded like refrigerant running through cap tube). Called whirlpool tech line spoke with Robert. Advised of noise complaint. Advised what the Audio clip sounded like. Heard the noise while on the phone with Techline. Noise is definitely refrigerant running through the lines. He stated as long as unit is cooling and everything is functioning, This is a normal sound with no fix. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Chardon, OH 44024

Jason N

Job Details: 04/25/2022

"Cc unit not starting cyclesRan diagnostics, found codes f51 for motor rps failure, f41 for motor rod thermistor open or shorted, and f70 for overloaded. Customer stated they ran a load of pillows and rugs when issue originated. Found basket stuck in place, able to free by hand spinning. Ran auto test, all functions passed, no faults. Rps sensor test good. Advised customer to continue to use unit as normal, but to be wary of items that may cause overload/off balance situations."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Jefferson, OH 44047

Brian M

Job Details: 04/25/2022

"Cc of leak at door Found foam in left corner to be damp Ran test cycle, right at center unit leaks after it fill comes right over lip Advised on replacing motor and arm Not in stock to office to schedule ; ordrng 1 WPW10491331 (spray arm) and 1 W11025157 (pump&motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Avon, OH 44011

Angel

Job Details: 04/25/2022

Cc that unit was not cooling still. Used nitrogen to find leak and found a leak on the lock ring fitting from the condenser line going into the cabinet. Tried replacing lock ring but was leaking as well so now the line was to short to install a lock ring fitting called tech line and spoke with Ed and explained issue had me send a picture of line that was too short unit not repairable, used 1 W10896689 (Coupler) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Westlake, OH 44145

Angel

Job Details: 04/25/2022

Cc that unit is not draining. Verified and unit is draining but real slow took out unit to inspect drain pump and was good but still replaced incase of intermittent issue also verified drain hose and looked good. Put unit drain with new drain pump it was still draining slow took out drawers from where the drain hose passes through and found it has a copper connection and it was in a loop fixed it and put it to be a straight shot to sink tested and unit started draining as should. Opt test ok.

We serviced a

MAYTAG WASHER

Model MFW9700SQ1

Near Westlake, OH 44145

Angel

Job Details: 04/25/2022

Replaced inlet valve tested unit. Opt test ok.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

Gabriel P

Job Details: 04/22/2022

Found no issue with unit unit but she had flex vent advise her to change it cause is a fire hazard

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Lorain, OH 44053

Gabriel P

Job Details: 04/22/2022

"Found two error over suds and off balance clear error ran some towel for prove to customer,it pass,opt test ok"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Avon, OH 44011

Gabriel P

Job Details: 04/22/2022

"Customer said unit was not heating and he did not know how to recalibrate explain how to recalibrate but found it on -10 f he doesnt understand how it was set like that but correct issue preheated oven to 350 degrees and it reach temp,working as design"

We serviced a

GE FREEZER

Model GSHS6HGDBCSS

Near Madison, OH 44057

Dan H

Job Details: 04/22/2022

"Customer complaint of water leaking in freezer section, ice maker turned off, turned ice maker on , ice maker cycled and filled, no leaks observed, fresh food section temperature at 41 degrees, freezer section temperature at 3 degrees, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB955FC1

Near Solon, OH 44139

Corina B

Job Details: 04/22/2022

"CC that there is water staying in the fabric softener and water sometimes on the floor. Service pointer to reschedule the dispenser. The fabric softener is holding water. Cleaned the fabric softener dispenser out, good. Will need new dispenser. Cust is calling whirlpool ; ordrng 1 W11290602 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model DRSR483GG7WW

Near Madison, OH 44057

Dan H

Job Details: 04/22/2022

"Customer complaint of loud noise, confirmed , Found idler pulley broken , unit needs new idler pulley; ordrng 1 WE12X83 (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Lorain, OH 44052

Angel

Job Details: 04/22/2022

"Cc that the basket is loose. Verified suspension, checked basket to see if it was loose and put it into a high spin and unit functioned as should also did not have any error codes can not find a issue with unit. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Painesville, OH 44077

Joe O

Job Details: 04/22/2022

"Cc: upper oven too hot, lower oven too coldRan test bake both ovens. Upper oven was calibrated 25 degrees over. Found upper oven 15 degrees hotter then set point. Re calibrated upper oven down 15 degrees. Lower oven averaging 355 degrees. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Chesterland, OH 44026

Joe O

Job Details: 04/22/2022

"Cc: scratches on interior basket, noiseFound a scuff mark on the inside of basket. Ran test cycle. No abnormal noises. Advised customer the noises are normal. Needs basketBasket out of stock. Office to rescheduleEntitlement shows goods issue date; ordrng 1 W11513243 (Basket)"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Ravenna, OH 44266

Jason N

Job Details: 04/22/2022

"Cc unit making metallic clanking noise during rinse and spin cycleRan auto test, found noise coming from drain pump, object is clanking around inside impeller. Pulled drain pump, found 2 small metal tags. Removed and retested, no abnormal sounds heard. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Solon, OH 44139

Corina B

Job Details: 04/22/2022

CC that there is a loud noise when running. Confirmed. The pump and motor is noisy. Called T/l TJ pump and motor. Office will need to reschedule ; ordrng 1 W11416362 (Pump and motor)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Mayfield Heights, OH 44124

Joe O

Job Details: 04/22/2022

Cc: not filling properlyCustomer stated low water levels. Advised customer on pressure system. Found error codes f8e3(overflow conditions). Customer was adding water to unit by lifting and lowering lid. Advised customer doing so can cause issues as unit is designed to work with low water levels. Ran test cycle. Found unit has failed actuator. Replaced actuator. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG DRYER

Model MEDE300VW1

Near Avon, OH 44011

Angel

Job Details: 04/22/2022

"Cc that unit is screeching. Confirmed ran unit and after a couple of minutes it started screeching will need pulley replaced. Replaced rollers, pulley and belt tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089WES6

Near Avon Lake, OH 44012

Angel

Job Details: 04/22/2022

"Cc that unit was not dispensing and the screen went blank but it only happened once and it started working fine again. Explained to her that when these displays go crazy or blank its the main control board. Gave her an estimate but stated she will leave like that for now and monitor if anything she will call back to get it replaced. Opt test ok.; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Cleveland, OH 44108

Manny

Job Details: 04/22/2022

"Cc door seal coming off the door, replaced door seal, opt test ok."

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Euclid, OH 44123

Joe O

Job Details: 04/22/2022

Installed door and hinge pin. Op test ok

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Perry, OH 44081

Dan H

Job Details: 04/22/2022

"Customer complaint that unit is not beeping when user interface is woke up, found cycle signal turned off, turned on, user interface beeps, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Mentor, OH 44060

Dan H

Job Details: 04/22/2022

"Customer complaint that unit is taking a long time to dry, started normal dry cycle, unit heated, found vent filled with water, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01TJBL1

Near East Cleveland, OH 44112

Manny

Job Details: 04/22/2022

"Cc dishwasher not draining, stated she removed a piece of glass from the unit but not sure if that will affect unit from draining properly, set unit to drain pump is working properly but not water being drain, removed drain hose from disposal and found drain plug in dispenser was never removed, removed plug reconnected hose and set unit to drain, unit is draining properly, advise customer to use either afresh or white vinegar and un a clean cycle to get rid of the stagnant water smell. Opt test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WAS

Model MVWB725BW0

Near Ravenna, OH 44266

Jason N

Job Details: 04/22/2022

"Pulled basket, checked for any signs of obstruction or rubbing. Replaced bearing/shaft using pre Id kit and rotor. Ran manual spin test and then spin test with 4 large wet towels. Did not hear any abnormal squealing or squeaking. During tests. Advised customer to monitor. Op test good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Painesville, OH 44077

Dan H

Job Details: 04/22/2022

"Installed new suspension, op test good"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Painesville, OH 44077

Dan H

Job Details: 04/22/2022

"Customer complaint that unit is washing dishes , started normal wash cycle, unit filled , wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , customer does not want repair; ordrng 1 W10888591 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near East Cleveland, OH 44112

Manny

Job Details: 04/22/2022

"Cc unit not spinning acts as if it was going to spin, ran diagnostics and found code F7E5 for shifter fault and F7E6 for motor fault, replaced shifter ran test cycle and calibration, opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Lyndhurst, OH 44124

Manny

Job Details: 04/22/2022

"Cc unit was rocking all over the place and a loud metal on metal noise, stated that she also have lots of questions about to use her washer properly, ran diagnostics found code F0E5 for off balance load, cleared code and ran test cycle unit finished without any issues, leveled the unit properly and ran calibration, op test ok, answered all customer questions and advise on what cycle are best for the different types of load."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Columbia Station, OH 44028

Marie V

Job Details: 04/22/2022

"Ran diag found error code F7E5 shifter fault. Tilted unit found gearcase leaking. Will need new gearcase , agitator and rotor. Will return, control board and harness. 2 parts shows not in stock. Office will contact once they have eta on the parts. ; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W10915701 (Rotor)"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Broadview Heights, OH 44147

Marie V

Job Details: 04/22/2022

"Cc that the glass door broke. Confirmed. Replaced glass door, cleaned up the drawer as well and the floor. Still told cust to please cleaned up after me just to make sure. Op test ok"

We serviced a

ELECTROLUX RANGE

Model EW36G055G52

Near Pepper Pike, OH 44124

Manny

Job Details: 04/22/2022

"Cc burner not lighting, removed burner cap and noticed that something had spill over burner in the past, clean up burner and lights normally, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Mentor, OH 44060

Joe O

Job Details: 04/22/2022

"Cc: not making iceFound temps in ff section at 36 degrees, freezer at 1 degree. Ice maker compartment at 9 degrees. Found ice maker error code e2(ice make lost position. No obstructions in ice maker. Needs ice maker. ; ordrng 1 W11483245 (Ice maker)"

We serviced a

WHIRLPOOL WALL OVEN

Model JMW9530DAS

Near Ravenna, OH 44266

Jason N

Job Details: 04/22/2022

"Installed main control. Ran bake test to 300. Unit preaheated properly and cycled. Did not install temperature sensor, retrieved for return. Customer will need credit for unused part. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 04/22/2022

"Cc: not spinningFound error codes f0e5(off balance). Ran manual spin. Found basket not engaging. Found hub stripped. Attempted to remove wash plate. Washplate will not break free. Needs wash plate and hub; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PSF26MGWAWW

Near Mentor, OH 44060

Joe O

Job Details: 04/22/2022

"Cc: not cooling properlyFound temps at -12 degrees, ff section at 38 degrees. Customer had digital thermostat is unit. With nothing in unit temps fluctuating between -22 and 51 degrees. Found ff fans not functioning. Cus pointed out a broken door switch. Needs ff damper assembly, express chill fan, and door switch. Customer does not want to repair at this time; ordrng 1 WR23X23343 (ref door switch) and 1 WR49X10091 (refrigerator damper) and 1 WR17X13035 (qc fan & harness asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Cleveland, OH 44114

Corina B

Job Details: 04/22/2022

"Recovered refrigerant, replaced evap.and drier, pulled 28vac w/ pump, watched, good, charged 5.3 oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Mentor, OH 44060

Joe O

Job Details: 04/22/2022

"Cc: error codes, not spinningFound error codes f7e7(motor unable to reach target rpm), f0e2(over suds). Ran diagnostics test cycle. Ran drain and spin. Ran diagnostics spin cycle. Unit entered high speed spin then threw f7e7 error. Needs control, belt, and actuator; ordrng 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11543998 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVY09

Near Lyndhurst, OH 44124

Corina B

Job Details: 04/22/2022

"CC that the unit is not cooling. Unit was unplugged and in the middle of the kitchen when arriving. Checked the compressor 1 amp when running. Fans are running. Let run for 15 minutes. No frost pattern on the evaporator. Will need a new evaporator and drier. Cust does not want to repair ; ordrng 1 W11459354 (Evaporator) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Painesville, OH 44077

Dan H

Job Details: 04/22/2022

"Customer complaint that unit is leaking, confirmed, found a hole in drain hose, unit needs new drain hose; ordrng 1 8269144A (Hose), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44105

Marie V

Job Details: 04/22/2022

Cc that the freezer has lost of frost and that fresh food section is not cooling. Took temps -3* in freezer and 50*fresh food . Found drain clogged. Defrosted ice from the drain and found a piece of foam that was inside . Removed and dropped some water down . Pass. Op test ok. Set unit to recommended.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Mogadore, OH 44260

Jason N

Job Details: 04/22/2022

Cc unit center piece for upper rack arms fell off and melted. Found port gasket on middle spray arm manifold had come off and fell onto heater element. Advised customer the entire manifold will need replaced. Ordering part.; ordrng 1 WPW10340542 (Manifold)

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW08

Near Painesville, OH 44077

Dan H

Job Details: 04/22/2022

"Customer complaint that water dispenser button gets stuck on, confirmed, installed new dispenser separator, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EB1

Near Warrensville Heights, OH 44122

Manny

Job Details: 04/22/2022

"Cc cooktop on indicator light is staying on even if burner are off, verify and light is on cooktop top is cold, checked power and proper power coming in remove back cover and check voltage to indicator light and has 120V with all infinite switches on the off position, spoke to BJ he stated that happens when an infinite switch contacts are shorted closed, he advise disconnecting the P connector from infinite switch one at the time to see which one is shorted, Right front infinite switch needs to be replaced. Part is out of stock, office to contact customer with next service appointment when parts is available.; ordrng 1 WP3149400 (element,surf.rf)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ER2CHMXPL06

Near Westlake, OH 44145

Gabriel P

Job Details: 04/22/2022

"Found drip pan clogged had to steam all ice and unclogged it ,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW500DW1

Near Cleveland, OH 44128

Marie V

Job Details: 04/22/2022

"Cc that the unit will not operate that the unit makes a noise and last cycle was sheets. Plugged in unit it was on float mode. Ran diag found error code F0E5 off balance load. Delete error and ran auto test, pass. Explain cust why unit entered float mode and what to do when that happens. Unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Kent, OH 44240

Jason N

Job Details: 04/22/2022

Cc unit frosting inside cabinet Found several large gaps in door gasket allowing warm air to infiltrate cabinet. Replaced gasket and used heat gun to stretch gasket to make a good seal to cabinet. Gasket sealing all the way around cabinet. Advised to allow up to several days for frost to dissipate inside unit. Op test good.

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Geneva, OH 44041

Dan H

Job Details: 04/22/2022

"Service pointer #W11606409 says to replace all led modules with part number W11484836, customer has 2 led controls and 6 w11462342 led modules which are the old part numbers that keep going bad, ordering corrected part, part is out of stock so not scheduling return appointment ; ordrng 12 W11484836 (Led module)s"

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