Service History 296 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, OH 44130

David R

Job Details: 10/21/2021

"FZ hard to pull out. Rail Slides are hard to pull out, ice stuck in, after steaming out still not moving in/out correctly. Ordering slides. ; ordrng 1 WPW10397636 (Slide left) and 1 WPW10397635 (Slide right)"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Strongsville, OH 44136

David R

Job Details: 10/21/2021

"Cc unit will not stop cycle, when it gets down to last minute screen will go blank and unit will get running, only way to stop it is to unplug it.Called techline. Did not need to call safety. Went over control relay for drain could be bad and pressure hose could be clogged. Checked and pressure hose good, blew through no problem. Will need control and pressure hose. Gave estimate to customer. Do not order at this time. ; ordrng 1 W10763748 (Control) and 1 WP353244 (Pressure hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, OH 44136

David R

Job Details: 10/21/2021

"Called techline , ran test 120, icemaker is passing and returning to home position, ran test 96, water dispensing from front, good. Ran test 97, water leaking from back side behind icemaker, bad water full tube. Ordering***Run test 96 front water dispenser, then test 97, icemaker water dispenser; ordrng 1 W11401679 (Fill tube)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Aurora, OH 44202

Brian M

Job Details: 10/21/2021

Installed suspension OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model MGDB766FW0

Near Highland Heights, OH 44143

Dan H

Job Details: 10/21/2021

"Installed new door switch, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Cleveland, OH 44105

Jason N

Job Details: 10/21/2021

"Cc unit oven not working Ran bake test, good spark and ignition but gas stopped after a second. Ran broil test, same result, good spark and ignition but flame quickly went out after a second or two. Gas valves not receiving proper power. Unit needs DSI board. ; ordrng 1 WPW10511278 (DSI board)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44105

Jason N

Job Details: 10/21/2021

"Cc unit displays check drain Ran diagnostics, found codes f9e1 for long drain fault and f1e2 for motor module over voltage. Ran auto test cycle, unit stuck at drain out. Pulled pressure hose, blew through hose, checked clear. Unit stuck in drain out mode. Unit needs pressure sensor/main control. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11419171 (Main control)"

We serviced a

KITCHENAID MICRO OVEN

Model KHMS2050SSS2

Near Beachwood, OH 44122

Joe O

Job Details: 10/21/2021

Attempted to install controls and lamps. Found housing for switch board broken and will not hold switch board. socket for lamps loose. Needs panel and lamp sockets.Panel shows discontinued. Spoke with BJ. He stated to bring take all ordered parts and he will speak with AB. BJ stated AB stated to advise customer unit is not repairable.Took parts to return; ordrng 1 W10245709 (panel(discontinued)) and 2 W10143958 (housng-lmp)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB02

Near Pepper Pike, OH 44124

Corina B

Job Details: 10/21/2021

"CC that the unit is freezing food. Unit is in defrost when arriving. Ff 42*-45* Fz 5*. Food is not frozen, just firm to the touch. Like dips, butter. Called t/l Joel raise the temp to 39* and 3*. And keep raising temp unit satisfied. Data logger will need to be used if milk, eggs, lettuce etc are frozen. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Strongsville, OH 44149

Angel

Job Details: 10/21/2021

Replaced evaporator drip pan installed zip ties and cleared out drain tube. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/21/2021

"Cc unit not cooling Customer states unit will randomly stop cooling in the ff section. Will stay stay at 50-60 degrees. Freezer section has been fine. Ff section reading average of 55 degrees, freezer temps at -5 degrees. Ran diagnostics mode, all functions are working, fans and damper control. No faults at end of mode. Checked thermistor resistances at control board. Both freezer and ff section thermistors reading correct resistance according to temp chart. Ordering main control and UI control. Main control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11487480 (Control) and 1 W11394630 (UI control)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/21/2021

Cc of lf error Ran fill test cold trickling hot has nothing Replaced valve using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock

We serviced a

AMANA REFRIGERATOR

Model ARB2257CC

Near Chardon, OH 44024

Brian M

Job Details: 10/21/2021

Cc of moisture in fridge section under door gasket Removed and inspected gasket Cleaned gasket in sink and put back on Seems to seal better Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Avon, OH 44011

Gabriel P

Job Details: 10/21/2021

"Found condenser making rattleling sound use same insulation to separate condenser line from vibration to the metal noise when away advise customer to monitor,opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, OH 44124

Corina B

Job Details: 10/21/2021

Replaced the ui. Tested the key pad. Heated oven to 350*. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near North Ridgeville, OH 44039

Angel

Job Details: 10/21/2021

Cc that unit was not turning off but only sometimes. Replaced timer with new one and explained customer that when there going to set a cycle or time they will need to rotate the knob clockwise only not counter clockwise because it will damage the timer. Tested unit and called safety to notify issue. Opt test ok.

We serviced a

MAYTAG RANGE

Model MER6872BAQ

Near Chardon, OH 44024

Brian M

Job Details: 10/21/2021

Cc that broil comes on when trying to bake in lower Found relay stuck closed on lower oven Needs control Control is NLa 74006217 ; ordrng 1 74006217 (cntrl-elec)

We serviced a

KITCHENAID ICE MAKER

Model KUIX305EWH0

Near Woodmere, OH 44122

Manny

Job Details: 10/21/2021

"Cc unit still not making ice. Tested all components through service mode, compressor was shutting off after a few seconds of running, pull unit out and compressor is running with no issues, good frost pattern on evap plate and good water flow."

We serviced a

KITCHENAID RANGE

Model KERS202BWH0

Near Cleveland, OH 44103

Jason N

Job Details: 10/21/2021

Installed bake element. Ran bake test to 300 degrees. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Euclid, OH 44117

Corina B

Job Details: 10/21/2021

Replaced the ice maker. Cycled. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Strongsville, OH 44136

David R

Job Details: 10/21/2021

"Replaced control, unit turning on. Checked different functions. Lid lock is working, valves good, drain good. Spin and agitate not working. Found wires cut underneath to stator. Harness might also been shorter. Control had a little burning smell to it. Ordering parts needed to complete repair.** requesting double labor ; ordrng 1 W11510463 (Control) and 1 W11568984 (Harness) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Pepper Pike, OH 44124

Manny

Job Details: 10/21/2021

Replaced fill tube use opt test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock

We serviced a

JENN-AIR RANGE

Model JDRP436HL01

Near Lorain, OH 44053

Angel

Job Details: 10/21/2021

Replaced ui and wifi module also found on back of unit that the L1 wire was loose screw was half way out wire was just hanging on screw retightened screw and installed all parts helped customer to try to get connected to wifi but he has to call technical support to get him connected. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Chardon, OH 44024

Brian M

Job Details: 10/21/2021

Installed thermistor Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Cleveland, OH 44102

Marie V

Job Details: 10/21/2021

Cc that the unit had frost on fresh food section and that theres condensation on fresh food section top part. Found liner at the bottom not sealing all the way. Added silicone and defrosted frost. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Willoughby, OH 44094

Dan H

Job Details: 10/21/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Shaker Heights, OH 44120

Marie V

Job Details: 10/21/2021

"Steamed out evaporator , found unit leaking, found drain tube clogged cleared out and replaced harness(thermistor) and control board. Set unit to recommended temps, and advise cust to allow 24 hours for unit to get to temp. Op test okBrought core for return"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25ILBL01

Near Kirtland, OH 44094

Dan H

Job Details: 10/21/2021

"Customer complaint that unit runs a lot and is leaking water on the floor, fresh food section temperature at 39 degrees, freezer section temperature at 5 degrees, evaporator fan is running , good frost pattern on evaporator , compressor and condenser fan are running, condenser is clean, found evaporator drain tube clogged , cleared drain tube, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VTB2

Near Brecksville, OH 44141

Marie V

Job Details: 10/21/2021

Cc that theres frost on left hand side and the ice maker tray is hard to pull out and cant open one of the basket because of frost build up. Confirmed found gasket not sealing all the way. Got steamer and steamed out and added petroleum jelly to help stick and added seal behind gasket . Also defrosted the rails on door and ice maker tray. Asked cust to test. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Parma, OH 44130

Marie V

Job Details: 10/21/2021

Cc that when you run unit is sounds loud. cust put cup with water and we tested it. Is sounds normal. Explain cust that the unit turns the fan on while cooking to remove steam from food. Unit is working as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Strongsville, OH 44136

Marie V

Job Details: 10/21/2021

"Cc that the unit is not making ice. Confirmed. Took temp 35* on fresh food section -3* on freezer and 9* inside ice maker box. Ice maker is gettin 120V, jump started, failed. Unit will need new ice maker. Replaced ice maker from T/S. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Mentor, OH 44060

Dan H

Job Details: 10/21/2021

"Installed new cooling fan, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW1

Near Mentor, OH 44060

Dan H

Job Details: 10/21/2021

"Customer complaint that cooktop on and hot lights were on for 5 days, lights are off now, tested all switches, all switches working, unable to duplicate the problem , unit is operating as designed"

We serviced a

GE WALL OVEN

Model JRP03G0J4BG

Near Mentor, OH 44060

Dan H

Job Details: 10/21/2021

"Customer complaint that oven is not heating, confirmed, bake element is receiving 240vac, unit needs new bake element ; ordrng 1 WB44X200 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Painesville, OH 44077

Dan H

Job Details: 10/21/2021

"Customer complaint that of frost in freezer section and customer set fresh food section to 35 degrees and it got really cold and froze radishes in water, fresh food section temperature at 38 degrees currently set to 37 degrees, doors are all sealing, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near Westlake, OH 44145

Gabriel P

Job Details: 10/21/2021

"Found water inside basket heird pump humming use shot vac to get water out took unit apart so I can get to pump found nothing blocking on filter took drain pump apart found kids wristband clear out put unit back together ran factory test pass it drain and complete cycle,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9150AWQ

Near Strongsville, OH 44149

David R

Job Details: 10/20/2021

"Cc unit control not coming on. Found tub is rusting out, cut all wires. Tub cannot be purchased. Customer paid SVC."

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Painesville, OH 44077

Jason N

Job Details: 10/20/2021

"Installed bulb and socket. Light working but unable to turn off with control. Light control circuit was damaged on control board. Advised customer to ensure that unit is unplugged when changing the bulb. Unit needs control board. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11391714 (Control board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Strongsville, OH 44149

Marie V

Job Details: 10/20/2021

Replaced ice maker. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Sheffield Lake, OH 44054

Angel

Job Details: 10/20/2021

Cc that unit is not filling. Unit is filling and working as should explained to customer that they will not get no more than about half a tub or less of water in a normal cycle they will need to use deep water wash or heavy duty cycles to get more water.Unit is working as designed. Opt test ok.

We serviced a

FRIGIDAIRE FREEZER

Model FFU17F5HWS

Near Eastlake, OH 44095

Dan H

Job Details: 10/20/2021

"Customer complaint that unit is not cooling properly, temperature at 0 degrees, good frost pattern on evaporator , found evaporator drain tube clogged and ice build up blocking airflow vent, cleared out op test good"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Lyndhurst, OH 44124

Corina B

Job Details: 10/20/2021

CC that the lint screen does not go down. Confirmed. Adjusted the spring clip inside the housing. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Bedford, OH 44146

Corina B

Job Details: 10/20/2021

"CC that the unit leaks, makes a noise. Ran diag F7E5 SHIFTER FAULT. Tested the agitate and spin no noises. Ran a calibration heard the noise. service pointer W11520474 to replace the main control. Will need a control; ordrng 1 W11498796 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Willowick, OH 44095

Dan H

Job Details: 10/20/2021

"Oven caught fire safety check recommended by fire department, found oven door seal torn, igniter wires are in good shape , igniter is working, unit needs new oven door seal, recommended customer clean oven before use , customer does not want repair ; ordrng 1 WPW10535778 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Seven Hills, OH 44131

Marie V

Job Details: 10/20/2021

Replaced control and defrosted evap. Replaced evaporator fan and thermistor. Op test okBrought core for return

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Wellington, OH 44090

David R

Job Details: 10/20/2021

"Cc noise. Vibration coming back from compressor. Moved some lines, noise dampened. Also went over owners manual with humidity control. Unit good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model JUG24FRECX00

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/20/2021

Found new door door bent and cracked took pic. Re ordering door. Door out of stock. Office to reschedule ; ordrng 1 W11431189 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland Heights, OH 44118

Joe O

Job Details: 10/20/2021

"Cc: not cooling, not making iceFound temps in ff section at 48, freezer at 38. Found compressor is running. Fans are running. Found unit only has a partial frost pattern. Needs compressor, drier, and evaporator; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Deerfield, OH 44411

Brian M

Job Details: 10/20/2021

Cc door fell off Found left upper hinge weld to have come loose and pin popped out of door Removed and replaced hinge OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVFXWS10

Near Ravenna, OH 44266

Brian M

Job Details: 10/20/2021

Cc unit will not dispense water Pushed in filter Ran water until air cleared out OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFT2

Near Wickliffe, OH 44092

Dan H

Job Details: 10/20/2021

"Customer complaint that door is not closing, found hinges bent, unit needs new hinges; ordrng 1 WP8534854 (Hinge L) and 1 WP8534853 (Hinge R), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Chardon, OH 44024

Jason N

Job Details: 10/20/2021

"Cc unit door not sealing, light is out in freezer Found freezer door gasket coming out of bottom of door track, not snapping into place well. Used silicone to secure into door track. Freezer LED lamp is out, will need replaced. Ordering lamp, customer will install. ; ordrng 1 W11216993 (Lamp)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/20/2021

Found temperature on 8 degrees customer has only vegetable bags on freezer no meat also press ice maker test button and it harvest and fill will water advise her to monitor opt test ok

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Willoughby Hills, OH 44092

Jason N

Job Details: 10/20/2021

Replaced suspect wiring inside unit. Cleared all lint and burnt material from inside. Ran dryer op test on high heat. Good tumble and flame. All functions normal. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTB2456AEA

Near Warrensville Heights, OH 44122

Corina B

Job Details: 10/20/2021

CC that the light is flickering in the freezer. Confirmed. Found the bulb loose. Tightened the bulb. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Brook Park, OH 44142

Gabriel P

Job Details: 10/20/2021

"Found unit not turning on check voltage going to control 122 also check voltage going to console 5 Vdc need console gave estimate customer will not fox ; ordrng 1 W10919546 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Seven Hills, OH 44131

Marie V

Job Details: 10/20/2021

"Cc that the unit is not working. Confirmed. Unit has 120V to control. Control led green lights is not flashing and UI has power button will not work on test. Unit will need UI and Control board. Cust will call back if she wants to continue ; ordrng 1 W11112656 (UI) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, OH 44141

Marie V

Job Details: 10/20/2021

"Unit will need Ui, and also ordering control ; ordrng 1 W11460962 (Ui control) and 1 W11462458 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Lorain, OH 44055

Angel

Job Details: 10/20/2021

Cc that unit was not cooling. Verified and found unit in garage also they had unplugged it and never turned the cooling on so compressor was off. Turned on for them explained to them why they were getting frost in the freezer before they moved it to the garage. Unit working as designed. Opt test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HB00

Near Strongsville, OH 44136

David R

Job Details: 10/20/2021

"Cc unit UI display freezes up intermittently, if scrolling will freeze up, not letting set time, will say open/close door multiple times. Turning off breaker resets but still happens. Went through diagnostics F6E0 lost communication error code. Called techline. Let know that switches were replaced a couple months ago. Went over to check voltages, harness and if everything looks good. UI could be the problem. Sending to office, part number is W11281220. Will need to order. Look at notes for reaching out for authorization ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Kent, OH 44240

Brian M

Job Details: 10/20/2021

Installed control and UI Ran auto test OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Cleveland, OH 44135

Manny

Job Details: 10/20/2021

Evaporator was covered in frost steamed evap (35 mins steaming evap)replaced defrost heater place unit in a force defrost good heat on heater.opt test ok

We serviced a

TAPPAN RANGE

Model n/a

Near South Euclid, OH 44121

Jason N

Job Details: 10/20/2021

"Cc unit oven not workingUnit does not have a m/s tag anywhere I can see. Customer stated the oven barely gets warm. Ran bake test, ignitor glowing, but no gas flowing. Ignitor is weak, will needs replaced. Replaced bake ignitor using truck stock. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Bedford Heights, OH 44146

Corina B

Job Details: 10/20/2021

"Replaced the control, ice maker and fan. There was a Power outage. Could not test the unit. Brought core back for return. Opt test ok."

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Streetsboro, OH 44241

Brian M

Job Details: 10/20/2021

Installed deli drawer Unit did not come with new deli board Old board is not easily removable and got damaged trying to pry it out Customer calling Lowes to replace board

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Strongsville, OH 44136

David R

Job Details: 10/20/2021

"Cc same parts are making noise. Went over, checked, customer had dishes in to give weight. Pulling out rack still give a slight noise. Tracks are not working correctly. ; ordrng 1 W11259785 (Track left) and 1 W11259786 (Track right)"

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Maple Heights, OH 44137

Marie V

Job Details: 10/20/2021

"Cc that the oven does not works after a power outage. Confirmed unit sparks but you cant hear gas valve opening up, took back panel off and check for Voltage at the module spark, 125V. Started bake and check for power coming out of the board 0V. Unit will need new board.; ordrng 1 W11162730 (Spark module) and 1 W11323275 (Control)"

We serviced a

KENMORE RANGE

Model 790.71202701

Near Euclid, OH 44123

Dan H

Job Details: 10/20/2021

"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near North Ridgeville, OH 44039

Angel

Job Details: 10/20/2021

Cc that unit was not staying on or displays would turn on and just shut off. Verified and found neutral wire on back burnt spliced wire and put new wire on.Terminal block was fine did not have to be replaced.Tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW3090GW

Near Cleveland Heights, OH 44121

Joe O

Job Details: 10/20/2021

"Cc: leaking from bottomFound no signs of leaking under unit. Found signs of detergent or something leaking down the front of unit. Ran test cycle. Found unit leaking from dispenser. Needs dispenserCustomer does not want to repair at this time; ordrng 1 W10580651 (plate) and 1 W10580618 (housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44128

Jason N

Job Details: 10/20/2021

"Cc unit light flashing, nothing workingRan diagnostics, found codes f5e2 for lid lock fault and f5e1 for lid switch fault. Replaced lid lock using truck stock part. Ran auto test, all functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Streetsboro, OH 44241

Brian M

Job Details: 10/20/2021

"Cc unit not getting water after disposal was installed Looked under sink found valve leaking went to move valve and knob fell right off Advised customer to get plumber, helped customer find hot water shutoff... had to shut water off at hot water tank Also inspected disposal, found disposal dishwasher drain plug not removed, removed plug"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, OH 44133

David R

Job Details: 10/20/2021

Found thermostat connections were not hooked up. Corrected. Ran diagnostics. Unit is good. And heater is working. Customer Im process of fixing pipes for slow draining. Unit is good as of today.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Royalton, OH 44133

David R

Job Details: 10/20/2021

"Cc unit not agitating. Found actuator error, cleared. Replaced from t/s. Ran diagnostics and calibration. Good. Op test ok.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO42FMX01

Near Avon, OH 44011

Angel

Job Details: 10/20/2021

"Cc that unit is not cooling. Took temperatures and freezer was at 72* and ff section at 73*. Fan was running in freezer and evaporator had no frost pattern. Verified compressor turns on and off. Will need compressor, heat exchanger, evaporator, uv drier, heater, inverter board, and tube kit. Customer will think about it do not order parts just an estimate. If customer decides to fix unit will need to look up for heat exchanger, ordrng 1 W10841139 (Compressor) and 1 WP2306093 (Evaporator) and 1 WP2316878 (Heater) and 1 Wpw10143759 (Uv drier filter) and 1 W10629033 (Inverter box) and 1 876765 (Tube kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Avon, OH 44011

Angel

Job Details: 10/20/2021

"Cc that unit sounds loud when spinning. Spinned unit by hand and could hear the gear case grinding. Will need gear case, cam and belt. Ordering parts.; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44106

Joe O

Job Details: 10/20/2021

"Cc: door sticking open, freezer door opening when ff door is closedFound freezer door miss aligned. Adjusted freezer door. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHB0

Near Streetsboro, OH 44241

Brian M

Job Details: 10/20/2021

Cc unit not functioning Found UI to light up and then shut off Tested voltage going to control but no voltage going out Needs UI and control Office to schedule parts not in stock ; ordrng 1 W11225084 (cntrl-elec) and 1 W11403919 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 10/20/2021

"CC that the clothes are not coming out clean and spots on the clothes. Ran diag No error codes. Took pictures of the full bedding that has spots on it. Ran an agitate and spin, good. Called t/l user care.started a deep fill with the bedding, bedding just sat there no getting washed. Advised cust to take the bedding to the laundromat. Opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Cleveland, OH 44106

Joe O

Job Details: 10/20/2021

Installed ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44128

Jason N

Job Details: 10/20/2021

"Cc unit not filling with cold water Ran diagnostics, found code f8e1 for low/no fill. Ran manual water fill test, found hot and cold hoses reversed, and no cold water coming in. Corrected water hose installation, found shut off valve on wall closed for cold water source, opened valve. Re ran fill test, water in to unit checks good. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44111

Manny

Job Details: 10/20/2021

"Replaced ice chute and steamed ice container, dispensed about 2 cups of ice customer stated that one of the handles was loose and ask if I could tied it for him, tied handle screws opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Cleveland, OH 44103

Manny

Job Details: 10/20/2021

"Cc unit is getting condensation in between both doors, unit right gasket seems not to be making contact with mullion, steamed gasket door is sealing, customer stated that the ice container gets frozen over underneath. Found ice chute not sealing, customer want to order and replace the ice chute.; ordrng 1 W11204892 (Ice chute), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near Shaker Heights, OH 44122

Manny

Job Details: 10/20/2021

"Cc unit keeps on washing, set unit to diagnostics cycle no error codes and unit completed diagnostics cycle with no issues, can duplicate issue and cant stay until a full wash cycle is completed advise customer to monitor the unit and if issue happens against try and record it and give us a call back. Unit is working as designed"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ7

Near Streetsboro, OH 44241

Brian M

Job Details: 10/20/2021

Customer showed pop Cc unit does not run properly Found fan relay just clicking Fan will not run Need control and panel ; ordrng 1 W10892389 (cntrl-elec) and 1 W11175577 (panl-cntrl)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Independence, OH 44131

David R

Job Details: 10/20/2021

"Cc unit is making vibration loud noise. No error codes. Ran a drain/spin cycle empty. Heard noise, found vibration coming from dryers vent next to washer. The vibration of the washer on the floor is making the vent vibrate on dryer. Moved dryer. Noise stopped. Ran with a load of towels in to also verify. Washer good, no noise. Also recommended anti vibration pads for unit. Good, op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS4

Near Avon, OH 44011

Angel

Job Details: 10/20/2021

Cc that unit is not washing dishes. Ran diagnostics and found error code f4e3 wash motor. Ran test and wash pump is not running. Will need wash pump ordering part.; ordrng 1 W11084657 (Wash motor)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 10/20/2021

"Cc unit codes f5e3, not working Ran diagnostics, found codes f5e3 for lid will not unlock, f5e2 for lid will not lock or lock failure, and f0e2 for oversuds. Replaced lid lock using customer supplied part. Ran auto test and calibration. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Mayfield, OH 44143

Joe O

Job Details: 10/20/2021

Installed sump and control. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDM00

Near Maple Heights, OH 44137

Manny

Job Details: 10/20/2021

"Cc unit freezer door not sealing and frosting over, found door gasket not making contact with mullion tried expanding with heat gasket is closer but still has gaps, unit will need freezer gasket replaced.; ordrng 1 W11371693 (Door gasket)"

We serviced a

KENMORE RANGE

Model 790.94112401

Near Middleburg Heights, OH 44130

David R

Job Details: 10/20/2021

"Cc unit not heating. Found element is good, tested voltage coming from control only getting 63v AC. Correct power coming from outlet. Will need new control. Gave estimate to customer, customer paid SVC. Do not order parts. ; ordrng 1 316557106 (Control) and 1 316419134 (Overlay), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near Avon, OH 44011

Angel

Job Details: 10/20/2021

Cc that unit was not operating correctly and that it wouldnt cancel. Verified and unit is canceling they were just not holding the cancel button long enough for it to cancel. Tested unit for them unit working as designed. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED7230HC

Near Parma, OH 44130

Gabriel P

Job Details: 10/20/2021

"Replace motor,blower and housing opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRO36FTX03

Near Lakewood, OH 44107

Marie V

Job Details: 10/20/2021

"Cc that the unit is not working. Confirmed , took temps 60* on both sides. UI is not working. Tried to turned back on and it shuts off by itself. Took panel off and check incoming power. Heroes from 12VDC to 8 and comes back up and drops down. Unit will need main control. Control is not longer available."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Beachwood, OH 44122

Dan H

Job Details: 10/20/2021

"Customer complaint that unit is not turning on, control is receiving 120vac , diagnostic led on control says control is good, unit needs new user interface ; ordrng 1 W11460962 (Ui)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mayfield Heights, OH 44124

Dan H

Job Details: 10/20/2021

"Customer complaint that unit is not starting, confirmed, ran diagnostics found f7e9(locked rotor ), f7e4(basket reengagement failure ), f0e7(load detected during clean washer cycle ), and f1e2(motor drive module over voltage) error codes, unit is not spinning, slider will not lock rotor into spin, unit needs new gearcase, slider and clutch, part is out of stock so not scheduling return appointment ; ordrng 1 W11423759 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, OH 44130

Gabriel P

Job Details: 10/20/2021

"Found two gaps 1 left top corner and left corner steam also steam ice inside explain customer of what are the causes of this issue,opt test ok calling whirlpool to document"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW1

Near Mayfield Heights, OH 44143

Dan H

Job Details: 10/20/2021

"Customer complaint that oven is not heating, started bake for 350 degrees, bake burner lit up, oven only heated to 240 degrees before burner shut off, burner lit back up on its own but unit is only maintaining about 250 degrees, unit needs new control and oven temperature sensor ; ordrng 1 W11317839 (Cntrl) and 1 W10833885 (Ots)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C6EYY02

Near Fairview Park, OH 44126

Marie V

Job Details: 10/20/2021

"Cc dispenser does not work and ice maker, and everything is freezing in fresh food section. Confirmed took temps 33* fresh food section and -3 on freezer. Water line is frozen. Will need to be defrosted for it to make ice and dispense. Also found SP about food freezing in top shelf on fresh food section. Unit will need new diffuser and thermistor. Cust paid parts and Sc. Office will contact ; ordrng 1 W10572852 (Diffuser) and 1 W10316760 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSF22D4XAW01

Near Cleveland, OH 44144

Gabriel P

Job Details: 10/20/2021

"Replace light,opt test ok"

Our Service

Our Training