We serviced a
GE REFRIGERATOR
Model GFE26GMHFES
Near Chardon, OH 44024
Joe O
Job Details:
05/15/2023
"Cc: humming, freezing in drawerFound ff fan not running. Found ice maker fan rubbing housing. And moisture build up around ff evap fan. Needs evap tower kit, ice maker fan, and update moduleModule out of stock. Office to reschedule ; ordrng 1 WR49X32042 (Tower kit) and 1 WR98R4546322 (Update module) and 1 WR60X36825 (Ice maker fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chardon, OH 44024
Joe O
Job Details:
05/15/2023
Installed valve. Tested. Water pressure still high. Advised customer pressure too high. Need pressure to unit adjusted. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conneaut, OH 44030
Dan
Job Details:
05/15/2023
"Customer complaint of grinding noise, confirmed, found cam grinding, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Lakewood, OH 44107
Manny
Job Details:
05/15/2023
"Cc unit not starting, verified and unit humming, took apart and found debris wrapped around motor, removed debris, ran test good, advise customer that if this happens again motor would have to be replaced, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Chardon, OH 44024
Joe O
Job Details:
05/15/2023
Cc: freezer bin stuckFound bin went off track and was wedged. Got bin unstuck. Op test ok
We serviced a
MAYTAG WASHER
Model MHWE300VW13
Near Mentor, OH 44060
Jason N
Job Details:
05/15/2023
"Cc unit continually filling with water Found small trickle of cold water continually running into unit from dispenser. Inlet valve is not sealing/closing fully. Inlet valve will need replaced. Customer declined repair at this time, will think about it. Estimate only. ; ordrng 1 WPW10289387 (Inlet valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Highland Heights, OH 44143
Jason N
Job Details:
05/15/2023
Cc unit leaking from right corner of doorFound upper right side of tub gasket dimpled/warped inward. Replaced tub gasket using customer supplied pre Id part. Ran wash test for 10 minutes and checked for leaks. No leaks found. Op test good.
We serviced a
KENMORE RANGE
Model 790.7061321
Near Bedford, OH 44146
Corina H
Job Details:
05/15/2023
Replaced the control. Heated oven. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Geneva, OH 44041
Dan
Job Details:
05/15/2023
"Customer complaint of error code, unit is flashing f9e1(long drain) error code, drain pump is working, found filter basket clogged, cleared , op test good"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Amherst, OH 44001
Marie V
Job Details:
05/15/2023
"Cc that the unit is not washing like it used to and is making a noise. Ran auto test can hear unit sounds like is trying to agitate but is not, and same with spinning. Tilted unit and is full of oil all over. Will need new , gearcase, motor, cam , belt and agitator. Cust will buy new; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10832724 (Motor) and 1 W10846191 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Shaker Heights, OH 44122
Joe O
Job Details:
05/15/2023
"Cc: back burners not ignitingFound electrode in igniters came out of porcelain. Cannot seat electrode. Needs igniter harness; ordrng 1 WB18X31472 (electrodes & harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Moreland Hills, OH 44022
Bill
Job Details:
05/15/2023
"Changed Ui, tested opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Strongsville, OH 44149
Angel
Job Details:
05/15/2023
Cc that unit is leaking around door mostly from the left side. Ran unit to verify no leaks but did noticed there was powered pods stuck in dispenser most likely causing over suds gave customer some of the test Packages we have and I still replaced both bottom door seal and tub seal anyways tested unit opt test good.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Streetsboro, OH 44241
Brian M
Job Details:
05/15/2023
"Cc unit not moving Found timer seized Needs timer and knob ; ordrng 1 WE04X24550 (timer) and 1 WE01X24552 (knob main asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Streetsboro, OH 44241
Brian M
Job Details:
05/15/2023
"Cc unit not heating and not starting Found heater short to ground and thermostat open gas thermal fuse open Replaced using truck stock OP Test Ok ; used 1 279838 (ELEMENT), 1 279816 (CUTOFF), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Strongsville, OH 44149
Marie V
Job Details:
05/15/2023
"Cc that the unit had a ice stuck and it looks like it melted but, theres a lot of water dripping from dispenser. Confirmed, water is coming from ice dispenser. Took ice maker off found lots of ice stuck on ice maker and water all over. Also return for ice maker is clogged up called , Called whirlpool tech line spoke to Travis. 48 hours to review."
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Brook Park, OH 44142
Gabriel P
Job Details:
05/15/2023
"Replace pump,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Cleveland, OH 44118
Bill
Job Details:
05/15/2023
"Cc code flashing and have to manually drain and spin. Ran diagnostics on unit found 2 codes f8e1 valve failure and f5e2 lock failure. Cleared codes ran an diag auto test. Passed test, no new codes. Ran a drain and spin with extra rinse cycle could not duplicate error code. Explained everything to customer, and gave an estimate on repairs if unit fails again.; ordrng 1 W11550672 (Control) and 1 W11458150 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bedford Heights, OH 44146
Corina H
Job Details:
05/15/2023
CC that the u it will not spin the clothes out. Confirmed. Found the drain hose laying in the floor drain. Advised Cust needs to be 39 above ground. Raised it to the sink. Started a drain and spin. Leveled the washer. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Solon, OH 44139
Corina H
Job Details:
05/15/2023
CC that the unit is not heating. Started the unit at 350*. Waited 20 minutes. Heated to 350*. Advised Cust to wait 10-15 minutes after the buzzer. Did show customer how to calibrated the oven. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE00
Near Brooklyn, OH 44144
Angel
Job Details:
05/15/2023
Cc that unit is making a sound when its running. Unit was in defrost mode so I opened up door and waited for unit to start up unit sounded perfectly fine did show her in the owners manual all the different sounds she can hear coming from these units. Could not duplicate issue customer stated if she hears the sound again she will try to record opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Aurora, OH 44202
Brian M
Job Details:
05/15/2023
Cc unit not starting Ran auto test no errors Ran auto test to completion no issues found Ran test cycle using tough selection unit is functioning properly
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Brecksville, OH 44141
David R
Job Details:
05/15/2023
"Cc unit not draining, loud humming. Took off drain pump and found metal debris blocking the propellers from moving. Removed, tested, good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Euclid, OH 44123
Jason N
Job Details:
05/15/2023
"Cc unit detergent dispenser not openings properlyFound dispenser latch broken, door will not stay closed. Detergent dispenser will need replaced. Customer is not here to reschedule for next service date, left Lbc with instructions to call office to schedule next service date. ; ordrng 1 W11412300 (Dispenser)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Mentor, OH 44060
Jason N
Job Details:
05/15/2023
"Cc unit display not workingFound unit is powered on, but most interface functions are not working. Unit will need UI panel replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11600370 (Panel-control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Middleburg Heights, OH 44130
Marie V
Job Details:
05/15/2023
"Replaced motor, tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
David R
Job Details:
05/15/2023
"Cc some items freezing in FF, low ice and frost build up on FZ evap. Bottom of FZ door wires are good. Found frost build up on Evap, causing slow air to get to icemaker. Also the Ff damper is making noise while opening and closing, could be not closing all the way causing some items to be colder. Heater checks good and FZ fan. Ordering icemaker, diffuser, thermistor kit and evap harness ; ordrng 1 W11236851 (Diffuser) and 1 W10316760 (Thermistor kit) and 1 W11566475 (Evap harness) and 1 W10873791 (Icemaker)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Westlake, OH 44145
Angel
Job Details:
05/15/2023
"Cc that in the final spin unit will screech intermittently more with a heavy load. Looked underneath and pulley and other parts look good, ran a spin in diagnostics and agitation and sounded good but since its with a heavy load Ive seen this issue before unit will need gear case replaced. Ordering parts.; ordrng 1 W11454738 (Gearcase) and 1 W11213879 (Belt) and 1 W11212745 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Gates Mills, OH 44040
Joe O
Job Details:
05/15/2023
"Cc: not cooling freezer sectionFound temps in freezer at 20 degrees, ff at 40 degrees. Found lower bin in freezer installed backwards, not allowing door to close. Frosted over evaporator. Re seated bin. Ran forced defrost. Unit defrosting. Advised customer to monitor. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Mentor, OH 44060
Jason N
Job Details:
05/15/2023
Installed ff evaporator fan. Verified good airflow to entire section. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Solon, OH 44139
Corina H
Job Details:
05/15/2023
CC that the upper rack rolls out and the wheels on the bottom are broken. Confirmed. Found the upper rails are broken. And the wheels on the lower rack are also broken. Replaced the rails. The bottom rack will need 2 more wheels. Cust can install parts. ; ordrng 2 WPW10195417 (Wheels)s
We serviced a
JENN-AIR RANGE
Model JGS8860BDP18
Near Aurora, OH 44202
Brian M
Job Details:
05/15/2023
Cc unit will not bake Found igniter open Replaced using truck stock OP TEST OK ; used 1 12400035 (IGNITER) from stock
We serviced a
GE DRYER
Model DHDSR46GG7WW
Near Chagrin Falls, OH 44023
Brian M
Job Details:
05/15/2023
"Cc unit will not start Found several issues with dryer Switch holder is broken on back plate, shorted switch when fell Back plate NLa WE19M1489"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Willoughby Hills, OH 44092
Joe O
Job Details:
05/15/2023
Cc: clicking noise during spinRan spin on high and medium. Customer pointed out clicking noise(cam gears clicking) while braking. advised this is normal noise. Ran spin again. Adjusted foot of unit to level slightly. Tested suspension rods. Suspension rods weak. Needs suspension rodsCustomer showed pop; ordrng 1 W11396716 (Suspension rods)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Eastlake, OH 44095
Joe O
Job Details:
05/15/2023
"Cc: not running cycle, stuck in spinFound error codes f7e1(tach signal missing). Found unit not shifting, and capacitor leaking. Needs actuator and capacitor. Replaced capacitor and actuator. Ran diagnostics test cycle. Unit stuck in spin still. Needs control; ordrng 1 W11567712 (Control), used 1 W11395618 (CAPACITOR), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA32SMHZ02
Near Brecksville, OH 44141
David R
Job Details:
05/15/2023
"Replaced heater and harness. Steamed all frost. Icemaker cycled for water. Give 24 to cool and 24-48 full ice. Unit is good, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Avon Lake, OH 44012
Angel
Job Details:
05/15/2023
"Cc that unit is leaking and I also got POP from the customer. Confirmed cc, removed unit from spot to verify leak and it was leaking from the diverter unit will need pump replaced. Ordering part. ; ordrng 1 W11416362 (Pump assembly)"
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW0
Near Cleveland, OH 44128
Manny
Job Details:
05/15/2023
"Cc unit not working but has power, verified and unit not starting, took apart and found belt broken an pulley seized, replaced pulley, rollers and belt with TS#4392067, opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Painesville, OH 44077
Jason N
Job Details:
05/15/2023
Installed UI panel. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44120
Manny
Job Details:
05/15/2023
"Cc unit leaking from the back, verified and found water leaking from the cold water hose, noticed the hose no screwed in all the way, removed and reinstalled hose, no leaks, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
05/15/2023
Replace ui opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44122
Manny
Job Details:
05/15/2023
"Cc unit stayed lock most of the time verified and latch looks broken, replaced latch with pre id, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44105
Manny
Job Details:
05/15/2023
"Cc unit has error msgs and the gasket burned out, verified and found F2E1 for key stuck on keypad, and F6E1 for over temp, one of the keys is stuck unit will not go into diagnostics every time it goes in it beeps as it someone had press a key reordering control, ordering gasket and sensor.; ordrng 1 W11620481 (Control) and 1 WPW10181986 (sensor) and 3 WPW10535778 (gaskt-door)s"
We serviced a
JENN-AIR DISHWASHER
Model JDB8500AX1
Near Westlake, OH 44145
Marie V
Job Details:
05/15/2023
Replaced motor and drain pump. Tested unit. No leaks. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Strongsville, OH 44136
David R
Job Details:
05/15/2023
"Cc unit burners are stuck on high, even on low will glow bright red and not turn on. Tested and found both the LF and RF relays are shorted and stuck. Ordering switches.; ordrng 2 WPW10434452 (Left/Right switch)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KSSS48MDX05
Near Chagrin Falls, OH 44022
Bill
Job Details:
05/15/2023
"Used gages 30in psi low side high side 0 did not equalized used nitro 140 psi low side raised high side stayed the same. There is a restriction in system will need heat exchanger pan heater did advised customer there could be a restriction internally.; ordrng 1 Wp2003003 (Heat exchanger) and 1 Wp2004545 (Heater pan)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mentor, OH 44060
Joe O
Job Details:
05/15/2023
"Installed hinges, gasket, latch and strike. Advised customer to monitor. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Painesville, OH 44077
Dan
Job Details:
05/15/2023
"Customer complaint that upper oven is not working, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Mentor, OH 44060
Dan
Job Details:
05/15/2023
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.66g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (), 1 W10890102 (Lokring), and 1 W10843121 (Drier) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Mentor, OH 44060
Dan
Job Details:
05/15/2023
"Customer complaint of mild shock from dryer cabinet, found power cord incorrectly installed at terminal block, l2 is run to neutral, corrected, op test good"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFA
Near Painesville, OH 44077
Dan
Job Details:
05/15/2023
"Installed new burner valve, op test good"
We serviced a
GE RANGE
Model JGB860EEJ2ES
Near Madison, OH 44057
Dan
Job Details:
05/15/2023
"Customer complaint that oven is not heating properly, Started both ovens on bake for 350 degrees, top oven temperature after preheat at 357 degrees , lower oven temperature after preheat at 360 degrees, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD77EC0HS20
Near Avon Lake, OH 44012
Angel
Job Details:
05/15/2023
"Cc that unit is missing trim. Confirmed cc, unit doesnt have the bottom trim project manager had the trim installed it opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Painesville, OH 44077
Jason N
Job Details:
05/15/2023
Installed Ui panel. Ran test cycle. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Mentor, OH 44060
Jason N
Job Details:
05/15/2023
"Cc unit LF code and incomplete cycles Ran diagnostics, found codes f8e1 low/no flow, and f0e3 for overload. Ran test cycle, found barely any cold water coming in to unit. Checked cold water pressure from source, good pressure. Unit needs inlet valve replaced. Replaced inlet valve misc. using truck stock part. Cleared codes and reran test cycle. All functions passed. Op test good.; ordrng 1 W11220230 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mentor, OH 44060
Jason N
Job Details:
05/15/2023
Cc unit still freezing in ff sectionConfirmed ff section is reading high 20s and unit is still cooling the ff section even when set to warmest. Ordering UI control. ; ordrng 1 W11518204 (Control-elec)
We serviced a
KENMORE WASHER
Model 11044934200
Near Bay Village, OH 44140
Marie V
Job Details:
05/15/2023
"Cc that unit is showing on panel f11. Confirmed, verify all connections all good, adjusted connector for board so has a better connection . Will need control board, that is discontinued. Showed cust. Cust will buy new"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Bay Village, OH 44140
Marie V
Job Details:
05/15/2023
"Replaced capacitor and motor. Ran rinse and spin cycle with some clothes, op test okSmell that is going is from new motor, working s designed."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near North Ridgeville, OH 44039
Marie V
Job Details:
05/15/2023
"Cc that unit makes a squeaky noise when washing clothes. Ran diag, found error code f2e1 ui stuck button. Ran auto test pass, tilted unit found rotor was loose. Thers oil from gearcase all over, ook pics and showed cust. Unit will need new gearcase, agitator. Rotor is under extended warranty and stator is in good condition. Cust will call back if she wants to continue ; ordrng 1 W11550891 (Agitator) and 1 W10915701 (Rotor) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near North Ridgeville, OH 44039
Marie V
Job Details:
05/15/2023
"Cc that oven does not works. Confirmed, unit showing f3e0 oven sensor open or shorted. Confirmed, pulled out unit using pad to protect floor. Verify ohms on sensor is open will need new. ; ordrng 1 W10833885 (Sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
05/15/2023
"Follow each step of seal system,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6600VW0
Near Lorain, OH 44053
Angel
Job Details:
05/15/2023
"Cc that unit keeps getting an F1 error code. Confirmed cc, tested unit and wont start just gives an F1 error which is a electronic control failure. Tried checking for power to make sure and it was good than I tried resetting unit and nothing still gives the error code. Unit will need ui and main board, ui is discontinued will not be able to repaired unit.; ordrng 1 W10146153 (Ui (discontinued )) and 1 WPW10111616 (Control board)"
We serviced a
KENMORE FREEZER
Model 25322442412
Near Madison, OH 44057
Dan
Job Details:
05/12/2023
"Customer complaint of frost build up, confirmed, found door gasket damaged, found evaporator drain tube clogged, unit needs new door gasket and evaporator drain tube cleared; ordrng 1 5304506126 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KEMS308SSS05
Near Highland Heights, OH 44143
Brian M
Job Details:
05/12/2023
Cc microwave not functioning and lights out Found lost communication error Reset power communication error gone microwave functioning Needs lights for oven But if communication errors continue it will need control and ui Ui is no longer available Replaced light using back stock OP Test Ok ; used 1 WPW10169757 (bulb-light) from stock
We serviced a
GE DRYER
Model GTD42EASJ1WW
Near Madison, OH 44057
Dan
Job Details:
05/12/2023
"Customer complaint that drum is not turning, found belt snapped , unit needs new belt; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model Wed49stbw1
Near Avon, OH 44011
Marie V
Job Details:
05/12/2023
"Cc that timer wont move and have knob on hand. Confirmed , found timer is broken, will need new. Knob is ok. Cust will install timer , but got the part from us. ; ordrng 1 W10846428 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDC215EW0
Near Geneva, OH 44041
Dan
Job Details:
05/12/2023
"Customer complaint that unit is taking too long to dryer, burner is cycling fine, very little air flow from outside vent, advised customer that the vent needs cleaned, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Avon, OH 44011
Angel
Job Details:
05/12/2023
"Replaced ui, main board and fan with harness set temps to recommended made sure everything started functioning opt test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Jason N
Job Details:
05/12/2023
Installed gearcase. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cleveland, OH 44111
Manny
Job Details:
05/12/2023
"Cc u it not heating verified and found heater open, ordering heater; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Avon Lake, OH 44012
Marie V
Job Details:
05/12/2023
"Replaced gearcase, agitator and cam and belt. Tested unit, ran auto test. All working good. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Westlake, OH 44145
Marie V
Job Details:
05/12/2023
Cc that the unit has a burning wire smell and it comes from the top. Confirmed the smell. Took terminal block lid off on wall from home and found that l1 wire is burning and stared to melt l2 and ground connections as well. Cust will need electrician to correct.
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS01
Near Wickliffe, OH 44092
Jason N
Job Details:
05/12/2023
"Cc unit upper oven does not heat and turns off after a minute Confirmed upper oven is not heating, no relays are turning on, bake cycle cancels after a minute. Ran diagnostics, found code f6e4 for UI/Appliance manager state status mismatch. Ran manual functions on upper oven, able to manually turn on functions. Called wp techline, Nate, based on diagnostics, replace upper oven Appliance Manager. Customer declined repair at this time. Estimate only. ; ordrng 1 W11261167 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5NHAXNB01
Near Eastlake, OH 44095
Jason N
Job Details:
05/12/2023
Installed condenser fan motor. No abnormal noise. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Timberlake, OH 44095
Jason N
Job Details:
05/12/2023
Installed control board. Programmed to 12. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Burton, OH 44021
Joe O
Job Details:
05/12/2023
"Installed gear case, motor, cam and belt. Ran auto test and calibration. Ran drain and spin. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rocky River, OH 44116
Manny
Job Details:
05/12/2023
"Cc unit not dispense water, verified and reservoir frozen and the line that goes out of reservoir is kinked unit will need reservoir and valve; ordrng 1 W10801011 (reservoir) and 1 WPW10279866 (valve-inlt)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cleveland, OH 44113
Manny
Job Details:
05/12/2023
"Cc unit not draining, verified and pull cover hits the floor, tilted back and found a split on the pump wire, splice using a terminal, drained unit but noticed the unit is rocking while spinning, check shocks and shocks are bad, Ordering shocks,; ordrng 1 W11396716 (Shocks)"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Chagrin Falls, OH 44023
Joe O
Job Details:
05/12/2023
Cc: frosting on right side of freezerFound 2 inch piece ice blocking door from closing. Cleared ice. Op test ok
We serviced a
GE RANGE HOOD
Model JVX5300DJ2BB
Near South Euclid, OH 44121
Joe O
Job Details:
05/12/2023
"Cc: light loose in housingFound socket broken. Needs socketCustomer does not want to repair at this time; ordrng 1 WB18X27245 (lamp socket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Eastlake, OH 44095
Jason N
Job Details:
05/12/2023
"Cc unit making a knocking noise intermittently Ran dryer op test, no abnormal sounds heard. Checked front bearings, checks good. No abnormal movement in drum. Ran dryer for 10 more minutes, no abnormal sounds heard. Operational tests good, could not duplicate noise issue at this time."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Cleveland, OH 44110
Joe O
Job Details:
05/12/2023
"Cc: not drainingFound error codes f8e6(water hazard) f7e0(loss of power) f9e1(long drain). Found drain pump just humming. Needs drain pump. ; ordrng 1 WPW10581874 (pump-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model KRFF302ESS01
Near Beachwood, OH 44122
Corina H
Job Details:
05/12/2023
"CC that the filter does not come out. Confirmed. Found the housing broken. Will need a new housing. ; ordrng 1 WP67001668 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL COOK TOP
Model WCC31430AB03
Near Beachwood, OH 44122
Corina H
Job Details:
05/12/2023
"CC that the two smaller burners rock. Confirmed. Put a pot of water on the cooktop, not rocking. Advised Cust this may be normal. Will order new burners. Cust can install parts. ; ordrng 2 W11396792 (Burner)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FTS04
Near Avon, OH 44011
Angel
Job Details:
05/12/2023
"Cc that unit is not cooling properly. Verified temps and freezer was at 26* and ff section at 56*, took off evaporator cover and unit has no frost pattern fans and compressor are running. Unit will need evaporator, compressor and pan heater. Gave customer estimate and stated they will try to shop fir new unit. ; ordrng 1 W10841139 (Compressor) and 1 WPW10205101 (Evaporator) and 1 W10890886 (Pan heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Lakewood, OH 44107
Marie V
Job Details:
05/12/2023
"Cc that the unit is not cooling properly. Confirmed, took temps 57* fresh food section and 10* in freezer. Found freezer frosted all over. Also found SP. W11642483. And control has double sticker. It will need to be replaced in order for unit to work properly. ; ordrng 1 W11546690 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Strongsville, OH 44149
Gabriel P
Job Details:
05/12/2023
Replace latch opt test ok
We serviced a
WHIRLPOOL WASHER
Model MVWP576KW1
Near Geneva, OH 44041
Dan
Job Details:
05/12/2023
"Ins new agitator, op test good"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFB
Near Seven Hills, OH 44131
David R
Job Details:
05/12/2023
"Customer had POP. 4/7/23. Cc F1E4 error code. Also frame and side damage. Frame damaged is preventing UI panel from closing correctly, big gap. Frame cannot be repaired or replaced. Calling techline ; saved tckt"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM04
Near Chagrin Falls, OH 44022
Bill
Job Details:
05/12/2023
"Cc noise from inside ff, confirmed cc found damper to be clicking when opening and closing. Gave customer estimate, customer asked for the part but they would install damper.; ordrng 1 WPW10594329 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cleveland, OH 44124
Brian M
Job Details:
05/12/2023
"Cc unit not cooling Found evap frosted over, Service bulletin recommends evap cover and fan kit.Also 2 led lights out ; ordrng 1 W11033168 (harns-wire) and 1 W11462342 (Led) and 1 W11211387 (cover-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Chagrin Falls, OH 44023
Brian M
Job Details:
05/12/2023
"Cc long dry times Advised on venting, and ran test cycle unit is heating up properly Advised on sensor drying and what to avoid OP Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Olmsted Township, OH 44138
Angel
Job Details:
05/12/2023
"Cc that washer was not getting enough water in any cycle she would use. Ran diagnostics no error code, so I ran a heavy cycle to see how much water it would fill with and it filled more than half. But she says she uses more normal and explained to her that if shes doing big load and on heavy it will never cover her clothes with water cycle only fills about 1/4 way of basket unit is working as designed opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Cleveland, OH 44135
Angel
Job Details:
05/12/2023
"Steamed out evaporator Installed control board, ui and thermistor set temps to recommended opt test good.; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44102
Marie V
Job Details:
05/12/2023
"Cc that replaced filter and the lid popped out. Confirmed. Replaced filter housing , verify for any leaks, no leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Fairview Park, OH 44126
Angel
Job Details:
05/12/2023
Cc that unit was vibrating a lot. Ran a spin with some sheets he had in the washer and the washer was vibrating more than usual found that tub was slanted forward to much so I leveled unit tested again the spin and was way more smooth opt test good. Recommend customer to avoid heavy loads and balance out clothes evenly to avoid off balances.
We serviced a
GE WASHER
Model GTW330ASK4WW
Near Rocky River, OH 44116
Marie V
Job Details:
05/12/2023
"C that unit is leaving clothes wet at the end of the cycle. Tested unit, no error codes, tilted unit and found lost of oil leaking from gearcase, theres oil all over components, took pics and showed cust. Unit runs but spin is not correct. Will need to be replaced. Cust will buy new.; ordrng 1 WH03X33729 (Gearcase) and 1 WH49X25376 (Motor) and 1 WH03X32218 (Motor pulley) and 1 WH03X30517 (Shifter) and 1 WH01X27538 (Belt) and 1 WH43X30957 (Agitator) and 1 WH03X32097 (Cam) and 1 WH05X24185 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Wickliffe, OH 44092
Joe O
Job Details:
05/12/2023
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Jason N
Job Details:
05/12/2023
"Cc unit stopped in mid cycle, lights flashingFound unit flashing f9e1, lid Id locked and water remains in tub. Checked under unit, found broken blue wire to drain pump. Repaired broken wire and ran drain and spin. Unit drained out water and advanced to spin. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW0
Near Painesville, OH 44077
Jason N
Job Details:
05/12/2023
"Cc unit is making a loud squeaking noiseFound noise is originating from belt idler pulley. Replaced belt idler pulley using truck stock part. Lubricated support rollers. Ran dryer cycle, no abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"