Service History 298 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH0

Near North Olmsted, OH 44070

Angel

Job Details: 02/16/2022

Cc that unit started leaking and had a lot of suds. which last call I gave her some of our test detergent packages but says she still had suds and causing it to leak but it only happened that time since that day it didnt do it again. Unit was already running for an hour when i got there waited a while to see what it would do and unit would not leak or have excessive suds i did notice that unit was slanted forward from the top so i leveled it to where the dishwasher was slanted back a little so when the dishwasher is washing the water would not come forward causing a leak as well. Called BJ to see if he had any other ideas and he stated that if she is using pods with rinse aid which she was plus rinse aid from the dispenser it could cause the suds as well. So I explained it to the customer and she said she will try that. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/16/2022

Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.5 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFH4

Near Chardon, OH 44024

Brian M

Job Details: 02/16/2022

Installed rails OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Chesterland, OH 44026

Brian M

Job Details: 02/16/2022

Cc unit said spin for a few hours Found no errors Ran diagnostics cycle no issue found Ran dms calibration OP Test Ok Advised to connect to app to run updates

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near North Royalton, OH 44133

David R

Job Details: 02/16/2022

"Heater does not need to be replaced, per tech notes already updated and does not fall in serial number range. Cc dispenser not oepening, loose handle. Tightened handle. Good. Dispenser not opening in diagnostics. Ordering control and dispenser. ; ordrng 1 W11462460 (Control) and 1 W11412300 (Dispenser)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS08

Near North Royalton, OH 44133

Angel

Job Details: 02/16/2022

Replaced control board tested unit to make sure it was good. Opt test ok.

We serviced a

AMANA WASHER

Model NFW5800HW

Near Mentor, OH 44060

Brian M

Job Details: 02/16/2022

Complaint of leak This store has water hooked up to water ran diagnostics cycle could not duplicate a leak

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near North Royalton, OH 44133

David R

Job Details: 02/16/2022

"Replaced screws and emblem, good. Op test ok."

We serviced a

KITCHENAID WALL OVEN

Model KEBS109BBL00

Near University Heights, OH 44118

Jason N

Job Details: 02/16/2022

"Cc unit temperatures not accurate. Customer stated when she changes bake temperatures, the unit looses temperature and has to reheat. Ran bake test to 350 degrees, let preheat and cycle. Canceled bake and restarted, display reading 325 and restarted preheat. Showed customer actual oven temperature was still around 350 degrees. Advised customer unit is operating as designed. Per service pointer W10689408, advised customer to ensure she is pressing Cancel before making a temperature change to ensure unit properly readjusts temperatures. Unit is working as designed, retrieved control for return."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4ES01

Near University Heights, OH 44118

Jason N

Job Details: 02/16/2022

"Cc unit making vibrating noises when using broil and error code when trying to use self cleanRan diagnostics, found code f5e1 for latch not operating. Ran broil test for 10 minutes, cooling fans operating, no abnormal noises heard. Advised customer most likely, consistent high temperatures may make unit panels expand and warp which may cause fan noise to amplify. Pulled unit, replaced door latch assembly using customer supplied pre id part. Checked unit panels to ensure none were loose. Ran self clean mode, verified latch locked door and unlocked door when cancelled. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRK22ILWH13

Near Euclid, OH 44123

Corina B

Job Details: 02/16/2022

CC that there is no water coming out. Confirmed. Found the waterline in the door is frozen. Will need a new door. Door is nla. ; ordrng 1 2255406W (Door)

We serviced a

GE REFRIGERATOR

Model GSE22ETHCBB

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/16/2022

"Cc unit leaking from freezerFound evaporator drained tray iced over, buildup on freezer bottom. Cleared ice from freezer. Steamed out drain, ensured good water flow through. Leveled unit for slight tilt back to help with water drainage in tray. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Shaker Heights, OH 44120

Jason N

Job Details: 02/16/2022

"Cc unit drain problem Ran diagnostics, found code f2e1 for Ui stuck button, all functions passed in test, noticed loud ticking sound from drain pump. Pulled drain pump, found plastic debris stuck in impeller. Reran wash test for several minutes then cancels and drained, no other issues found at this time. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Euclid, OH 44123

Corina B

Job Details: 02/16/2022

Replaced the bellow. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Willoughby, OH 44094

Joe O

Job Details: 02/16/2022

"Cc: doors not alignedCustomer stated gap between doors is slightly wider at lower part of door then the top. Stated door over hangs the freezer door. And doors not level with each other. Leveled door. Advised customer there is no adjustment for the minor over hang, or the gap between doors. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Bedford, OH 44146

Gabriel P

Job Details: 02/16/2022

All parts are installed correctly but motor and stator are bad ordering they have a ten year warranty but customer will install no need to schedule appointment ; ordrng 1 W10915700 (Motor) and 1 W10915701 (Rotor)

We serviced a

KITCHENAID REFRIGERATOR

Model KTRC22EMWH04

Near Shaker Heights, OH 44120

Jason N

Job Details: 02/16/2022

"Cc unit leaking into basementTurned water supply on to unit, found plastic supply line has a pinhole causing a small stream of water to leak behind unit. Advised customer to have a plumber replace supply line as this is not part of the unit and we cannot repair."

We serviced a

AMANA RANGE

Model agr4433xds1

Near Wickliffe, OH 44092

Corina B

Job Details: 02/16/2022

CC that the oven is not heatin. Confirmed. 0 amps 120 volts from the control. Will need an igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

FRIGIDAIRE DRYER

Model FDE336RES2

Near Kirtland, OH 44094

Corina B

Job Details: 02/16/2022

Cust has no power. Reschedule for end of the day.; schdld next appmnt for 2/16 WED 2-5

We serviced a

GE WALL OVEN

Model JT952S0K2SS

Near Avon, OH 44011

Angel

Job Details: 02/15/2022

"Cc that the upper oven was not heating. Put oven to preheat to 350* and got to temperature than customer said that the convection was not working either tested unit on convection and it would not heat removed cover and took off convection element tested and it was open. Will need convection element bake element is fine. Gave customer estimate and they stated that they will fix themselves. Charged service call.; ordrng 1 WB44T10053 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DS01

Near Avon Lake, OH 44012

Angel

Job Details: 02/15/2022

Whirlpool sent ui to be replaced because customer needed the updated one Replaced ui and got her connected to the wifi as well tested unit opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1400AGS3

Near Lyndhurst, OH 44124

Jason N

Job Details: 02/15/2022

"Cc unit needs inlet valve installed due to failureCustomer stated the inlet valve cracked and leaked inside home. The pulled unit out to garage. Confirmed, the inlet valve housing is cracked. Installed new inlet valve using customer supplied part. Could not hook unit up to verify repair and operation."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Lyndhurst, OH 44124

Jason N

Job Details: 02/15/2022

Installed dispenser. Ran auto test. Op test good.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM02

Near North Olmsted, OH 44070

Marie V

Job Details: 02/15/2022

"Replaced evap, harness and drain pan, op test ok"

We serviced a

KENMORE DRYER

Model 110.677416

Near Novelty, OH 44072

Brian M

Job Details: 02/15/2022

Cc no heat Found thermal fuse open again Replaced using truck stock OP Test Ok ; used 1 279769 (THERMAL CUTOF) from stock

We serviced a

WHIRLPOOL ICEMAKER

Model KUID508HPS01

Near Cleveland, OH 44124

Brian M

Job Details: 02/15/2022

Cc no power Found auxiliary drain pump not suppling voltage Needs pump Office to schedule parts not in stock ; ordrng 1 W10825875 (pump)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44135

Manny

Job Details: 02/15/2022

"Cc unit still out spinning fast, ran diagnostics and found code F7E7 for motor not reaching high rpm, spoke to BJ he said check the run capacitor, replaced the valve un capacitor with T/S #W11395618 op test ok; used 1 W11395618 (Run capacitor) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDB3650AWR5

Near Avon Lake, OH 44012

Angel

Job Details: 02/15/2022

Cc that unit makes loud vibrating sound when it starts. Ran unit and when it started draining it was pretty loud. Removed drain pump and found a plastic tab inside causing it to vibrate and cause loud sound. Removed checked drain pump impellers and were good. Reinstalled and tested unit. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon Lake, OH 44012

Angel

Job Details: 02/15/2022

Replaced heater tested unit. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Grafton, OH 44044

David R

Job Details: 02/15/2022

"Cc unit taking long to heat. Correct voltage to unit. Turned on, went outside and vent trap is completely full. Took pics and showed customer. Corrected and cleaned. Ran unit. Good airflow. Op test ok."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS0

Near Middleburg Heights, OH 44130

Manny

Job Details: 02/15/2022

"Door is damaged unit will need a door, dont want to replace interlock switches with the door damaged since microwaves can scape. Customer will contact wpl customer service and se if the get a concession for the repair. Cux paid for service."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Painesville, OH 44077

Joe O

Job Details: 02/15/2022

"Cc: leaking, ice melting and clumping togetherFound ice in bin looks as if its slowly melting and some starting to clump together. Ice build up under ice bin. Advised customer recently released cubes will have some melting due to the heater, can cause the look of ice melting. Found ice box fan is functioning. Found temps in ff section at 37 degrees, freezer at 1 degree. Found ice box temp at 15 degrees. Called whirlpool tech line spoke with Scott. Found ice maker housing is not level. He stated if the ice maker housing is not level the water will flow to the left and out the front of the ice maker when unit fills. Stated to replace ice maker housing; ordrng 1 W11483114 (Ice box)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC7HS04

Near Painesville, OH 44077

Joe O

Job Details: 02/15/2022

Cc: unit locksFound error code f6e4(ui/control mismatch) from 10 days prior. Found service pointer (W11525545) for keypad getting stuck. Advised customer to update software through Wi-Fi app. If continues to get stuck after software update we would need control and ui.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Willoughby, OH 44094

Corina B

Job Details: 02/15/2022

"CC that there is a buzzing noise. Confirmed found the freezer fan making noise. Will need a new harness. ; ordrng 1 W11249952 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Jefferson, OH 44047

Dan H

Job Details: 02/15/2022

"Customer complaint that unit is not heating, found 0vac from l1 to L2, advised customer that they need an electrician to correct power supply"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Willowick, OH 44095

Corina B

Job Details: 02/15/2022

"CC that the unit will not start a wash cycle. Confirmed. Found the drain hose on the ground. Raised the drain hose and secured the hose to the waterline. Ran a manual spin and agitate, good. Water is correct. Ran a calibration. Started a cycle with clothes. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Dan H

Job Details: 02/15/2022

"Installed new control, op test no good , unit needs new motor, clutch , slider, gearcase and rotor, several parts are out of stock so not scheduling return appointment ; ordrng 1 W11423759 (Gearcase) and 1 W10915700 (Motor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Berea, OH 44017

Manny

Job Details: 02/15/2022

"Cc unit beeps a lot, ran diagnostics cycle no error codes test cycle finished without any error, noticed a lot of suds in the tub, gave customer some finish samples to try out and help reduce the amount of suds, unit is working as designed. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCP22EXMP5

Near Solon, OH 44139

Brian M

Job Details: 02/15/2022

Installed diffuser OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Rocky River, OH 44116

Marie V

Job Details: 02/15/2022

"Cc that they got the unit up and running but only cold water, not hot. Ran diag found error code F8E1 long fill . Ran manual test, tested cold water and hot. Hot water valve hums , removed hose and tuned water on, no water coming in. Ask cust if theres another line that could be close to the hot line. He found the line, opened up. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Strongsville, OH 44136

David R

Job Details: 02/15/2022

"Had POP, 12/01/21, took pics. Cc unit had mad some grinding noise. Ram diagnostics, good, no error codes and ran through with all components working. Ran a normal cycle with load of towels. Let run 15-20 mins. All normal sounds. Ran entire drain/spin cycle. Good, normal noises. Checked underneath unit. Nothing out of place. Customer to monitor unit. Working as designed. Op test ok"

We serviced a

MAYTAG WASHER

Model MAVT834AWW

Near Strongsville, OH 44136

David R

Job Details: 02/15/2022

"Cc unit would not stop filling with water. Ran different cycles and different water levels and all water stopped at height it was suppose to. Blew through pressure house, good. Nothing blocking as of today everything test good and working as designed. Customer paid SVC. Op test ok."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near North Royalton, OH 44133

David R

Job Details: 02/15/2022

"Replaced FZ LED, good. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Euclid, OH 44123

Corina B

Job Details: 02/15/2022

CC that the ff gasket does not stay on. Confirmed. Tried replacing the gasket with silicone popping out of place. Will need a new door. Office to reschedule appointment ; ordrng 1 LW10680725 (Door)

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Beachwood, OH 44122

Jason N

Job Details: 02/15/2022

"Installed drain pump, main control and drain hose hook. Ran manual drain out test, and auto diagnostics test. All functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 02/15/2022

CC that the freezer light is not working. Confirmed. Replaced the freezer light. Opt test ok

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model Wzf34x20dw01

Near Chardon, OH 44024

Dan H

Job Details: 02/15/2022

"Installed new defrost thermistor, cleared evaporator , op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Strongsville, OH 44149

Manny

Job Details: 02/15/2022

"Cc display is out, verify and door display is out , replaced pre Id UI, display still no working, unit will need the display.; ordrng 1 W11481723 (Display)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Bay Village, OH 44140

Angel

Job Details: 02/15/2022

Cc that unit leaked once but hasnt done it since and she wanted me to verify it. Looked on back of unit to check hoses and drain hose and looked good. Ran diagnostics to fill up washer and and than to drain the water out to see if anything would leak and could not find any leaks opened up top of unit to see if anything was out of place but nothing. Could not find any leaks asked customer to monitor for now since it happened only once it couldve of been an of balance load but unit as of now working as designed. Also leveled unit a little better. Opt test ok.

We serviced a

GE WASHER

Model GFW450SPM1DG

Near Kent, OH 44240

Brian M

Job Details: 02/15/2022

Installed diverter OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near North Royalton, OH 44133

David R

Job Details: 02/15/2022

"Will also need washplate, broken, took pics. Ordering washplate ; ordrng 1 W11510461 (Washplate)"

We serviced a

GE REFRIGERATOR

Model PYE23KSDDSS

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/15/2022

"Installed isolation valve. Ran dispense test, good water dispense. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ0

Near Painesville, OH 44077

Joe O

Job Details: 02/15/2022

Adjusted drawer. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2266AES

Near University Heights, OH 44118

Jason N

Job Details: 02/15/2022

"Installed ice maker and damper control. Ran manual ice maker harvest test, indexed properly and filled mold with water. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Mentor, OH 44060

Dan H

Job Details: 02/15/2022

"Installed new lid lock, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS3

Near Brecksville, OH 44141

Manny

Job Details: 02/15/2022

"Cc unit was working fine and 2 weeks ago started leaking again, ran diagnostics with door panel off and noticed some humidity forming under vent then drops of water started coming out tested wax motor in vent and is within range, removed the vent and noticed a lot of water in it and what looks like mold due to humidity. Unit will need vent replaced. Schedule for a 2 count I would like to run a normal cycle at least for 30 mins cux stated that unit leaks after 30 mins running ; ordrng 1 WPW10469575 (vent asm) and 1 WP8269259 (gasket) and 1 WPW10195032 (deflector)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Streetsboro, OH 44241

Brian M

Job Details: 02/15/2022

Cc unit not draining Found drain pump over heating Replaced pump OP Test Ok

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB06

Near Garfield Heights, OH 44125

Marie V

Job Details: 02/15/2022

"No refrigerant to recover, unit leak all refrigerant . Replaced compress, suction line and filter drier. Put unit into a 29 vacc. Filled back up with r134a 3.7 oz. Unit when staig into a vacc, verify refrigerant on filter drier, it comes out black oil out of it. Unit is contaminated. Called whirlpool tech line. Unit cant be repair ; used 1 W10896677 (Fitting), 1 TJAF1200 (Fitting), and 1 W11401413 (Fitting) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW1

Near Chardon, OH 44024

Joe O

Job Details: 02/15/2022

Customer stated unit is functioning. Stated all they did was plug unit back in. Ran test cycle. Unit is tumbling and heating. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Richmond Heights, OH 44143

Joe O

Job Details: 02/15/2022

"Cc: not making iceFound temps at 42 in ff section and -1 in freezer. Found ice maker error codes e5(timed ice making). Found air flow to ice maker restricted. Found ball of ice in freezer compartment. Evap fan not running. Needs evap fan motor/harness. Spoke with bj, he stated to order motor harness at no cost to customer. ; ordrng 1 W11032800 (motor-evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Cleveland Heights, OH 44118

Corina B

Job Details: 02/15/2022

CC that the ff section is to cold and ice does not dispense. Confirmed. Top shelf is packed with food. Advised cust to lower the shelf and remove some of the food. Found the bin has clumps of ice. Recommended to empty the bin every 7-19 days. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Mentor, OH 44060

Joe O

Job Details: 02/15/2022

"Cc: grinding noiseRan auto test. Found actuator not shifting completely and wore out cam. Needs actuator and cam. Replaced cam and actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID RANGE

Model KGSS907SSS00

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/15/2022

"Cc unit oven not heating consistently Ran bake test, found unit is sparking somewhere along spark harness under cooktop. Ran several more ball tests to pinpoint mis spark, Could not determine. Most times unit will spark at bake ignitor. Advise customer replace bake/broil spark harness. ; ordrng 1 WP9762904 (Spark harness)"

We serviced a

WHIRLPOOL RANGE

Model WFG530S0ES0

Near Cleveland, OH 44111

Angel

Job Details: 02/15/2022

Cc that broiler works but not the bake. Tested unit on bake and could hear the spark but not on the igniter found customer had a lot of metal cookie sheets in bottom drawer removed tested unit and started working. Explained to customer that the metal sheets will attract the spark causing it not to spark at ignitor and and not igniting the burner. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44128

Corina B

Job Details: 02/15/2022

"Replaced the control, igniter, valve and harness. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock"

We serviced a

GE DISHWASHER

Model GDF520PGJ2WW

Near Mentor, OH 44060

Dan H

Job Details: 02/15/2022

"Customer complaint that unit is not filling with water, confirmed, fill valve is not receiving 120vac, unit needs new control, customer does not want repair ; ordrng 1 WD21X24900 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VDB

Near Cleveland, OH 44128

Manny

Job Details: 02/15/2022

"Part came damaged, see pictures attached, cust calling lowes; ordrng 1 5304524332 (Ui)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Aurora, OH 44202

Brian M

Job Details: 02/15/2022

Installed door OP Test Ok

We serviced a

MAYTAG DRYER

Model DE312

Near Painesville, OH 44077

Joe O

Job Details: 02/15/2022

"Cc: drum not rotatingFound drum spins freely. Found belt snapped, pulley warped. Needs belt pulley and rollers. ; ordrng 1 WPY312959 (belt) and 1 WP6-3037050 (pulley) and 2 12001541 (bearing & roller asy3018)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBL3

Near Beachwood, OH 44122

Corina B

Job Details: 02/15/2022

CC that there is a noise when its running. Confirmed. Found the lower spray arm not attached correctly. Adjusted the spray arm. Started a cycle. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8240YW0

Near Cleveland, OH 44108

Jason N

Job Details: 02/15/2022

"Installed drive hub. Ran auto test, all functions passed, no abnormal noises. Op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW

Near Cleveland, OH 44102

Angel

Job Details: 02/15/2022

Customer had a POP. Cc that unit was making a loud grinding sound. Verified and found that the pulley was grinding with the cam replaced cam kit tested unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/15/2022

"Cc that sometimes you try to start unit and then come back and it did not stared the cycle and that sometimes it makes a loud noise while running. Ran diag no error codes. Asking questions to cust I was able to find the noise, is coming from the cam, also unit froze while I was working on it. Had to unplug u it and reboot it to get it to work again. Unit will need cam, belt and Ui. Office will contact once they have eta on the parts; ordrng 1 W11478524 (Ui) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Mentor, OH 44060

Dan H

Job Details: 02/15/2022

"Customer complaint that unit is not draining, found broken glass in drain pump housing, removed, unit drains, op test good"

We serviced a

WHIRLPOOL WASHER

Model MVWC200XW1

Near Cleveland, OH 44128

Manny

Job Details: 02/15/2022

"Cc unit not doing anything only clicking and lid lock light flashing, set unit in diagnostics found error code F5E1 and F5E2 both for lid lock fault, replaced latch with T/S #W10404050, opt test ok.; used 1 W10404050 (LATCH), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near North Royalton, OH 44133

David R

Job Details: 02/15/2022

"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 4.23oz r134a, unit cooling, pressures good, give 24 hours to return to normal temps. Reset temp control, op test ok"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Aurora, OH 44202

Brian M

Job Details: 02/15/2022

Installed element OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/15/2022

Cc drum not spinning Found belt not installed Installed belt OP Test Ok

We serviced a

JENN-AIR WALL OVEN

Model JJW2430DS03

Near Cleveland, OH 44102

Angel

Job Details: 02/15/2022

Cc that unit had a F2E1 error code. Confirmed unit had the code replaced the console tested unit. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Elyria, OH 44035

Marie V

Job Details: 02/15/2022

Cc that the unit gaskets is not installed all the way and that the oven door has a chip in it. Confirmed. Installed gasket and ordering door for cust. Also cook top is scratched. Took pics. Office will contact once they have eta on the parts. ; ordrng 1 W11183708 (Cook top)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Painesville, OH 44077

Dan H

Job Details: 02/15/2022

"Customer complaint that unit is freezing food in fresh food section, fresh food temperature at 25 degrees, freezer section temperature at 5 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MAH4000AWW

Near Newbury Township, OH 44065

Brian M

Job Details: 02/15/2022

"Cc unit not draining Found tub loose and bouncing Found timer not sending proper voltage to drain pump Timer is NLa suspension NLa ; ordrng 1 22002786 (timer) and 1 WP22003059 (motor-pump) and 1 22001988 (Struts), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Orwell, OH 44076

Brian M

Job Details: 02/15/2022

Cc unit always going out of balance Found that unit is not filling up properly due to drain hose is the down position Advised that unit is never filling up and clothes are not washing properly due to drain hose placement Advised on proper placement

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Madison, OH 44057

Joe O

Job Details: 02/15/2022

Cc: clicking noise; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Mentor, OH 44060

Corina B

Job Details: 02/15/2022

Replaced the drain tube. Steamed out the freezer. Opt test ok

We serviced a

WHIRLPOOL COMPACTOR

Model TC8700XYP3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/15/2022

"Installed power nuts on ram. Greased screws and chain. Operation test good, full functions and no abnormal noises."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rocky River, OH 44116

Angel

Job Details: 02/15/2022

"Replaced gearcase, cam, and belt tested unit. Opt test ok."

We serviced a

AMANA RANGE

Model AGR5330BAB

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/15/2022

"Cc unit has not power on display, but burners work. Verify and no display, removed back cover and found the inlet power to control not plugged in all the way, secure connector, opt test ok"

We serviced a

GE REFRIGERATOR

Model PSB48YSXASS

Near Cleveland, OH 44135

David R

Job Details: 02/15/2022

"Cc unit FZ loosing temp, condensation build up in FF on shelf. Temp set at 37 FF and -6 in FZ. Display shows 38 FF and 8 FZ. Called GE techline. Through diagnose said unit needs a sealed system repair. Techline said to replace Condenser underneath unit, both evaps, heat exchanger, compressor. To replace condenser underneath, will need to lay the built in fridge on its back. GE techline said that sealed system parts are still under warranty. Gave customer GE factory service number, customer is going to call and see whats covered and whats not and ask about repair. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Sheffield, OH 44054

Marie V

Job Details: 02/15/2022

"Cc that the unit shows an error code. Confirmed. Ran diag found 2 error codes of F7E1 tachometer missing or wrong signal. Ran auto test and when motor gets power only hums. Verify capacitor, failed. Unit will need new capacitor. ; ordrng 1 W11395618 (Capacitor)"

We serviced a

KENMORE REFRIGERATOR

Model 2536008941

Near Painesville, OH 44077

Dan H

Job Details: 02/15/2022

"Installed new control and bimetal, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS9

Near Pepper Pike, OH 44124

Jason N

Job Details: 02/15/2022

Installed sump assembly. Ran diagnostics in entirety to reset codes. Op test good.

We serviced a

MAYTAG WASHER

Model WVWC565W

Near Perry, OH 44081

Dan H

Job Details: 02/15/2022

"Installed new hub, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near East Cleveland, OH 44112

Manny

Job Details: 02/15/2022

Replaced part list. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Orwell, OH 44076

Brian M

Job Details: 02/15/2022

Installed sensor and wire harness Advised to watch OP Test Ok

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Jefferson, OH 44047

Joe O

Job Details: 02/15/2022

Installed gas valve. Tested. Unit still acting the same. Unit lights with a high flame then pressure drops. Advised customer they need to contact propane company and get pressure checked.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Avon Lake, OH 44012

Angel

Job Details: 02/15/2022

Cc that unit still not making ice. Verified temperatures again and found FC at 12* and RC at 55* this time. Took off evap cover in RC and had good frost pattern also fan was was working. So i called BJ and asked me to check the freezer evaporator and at the moment was in defrost mode took out all stuff from FC and removed cover waited a while to check on frost pattern since it was in defrost mode. Verified frost pattern and evaporator had perfect frost pattern. Called BJ and explained to him and i stated to him that we havent changed the temperature control board yet and he said lets change that if that doesnt work to call techline. Ordering part.; ordrng 1 W11330486 (Panel-ui)

We serviced a

GE RANGE

Model CGS990SET5SS

Near Mentor, OH 44060

Corina B

Job Details: 02/15/2022

Replaced the igniter and control. Heated oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Olmsted Township, OH 44138

David R

Job Details: 02/15/2022

"Cc unit doesnt feel like it cleans good. Ran diagnostics, no error codes. Followed tech sheet diagnostics cycle and all 3 sprays arms are working in the appropriate cycles, shooting water and rotating normally. All components working properly. rinse aid, corrected, put more in there had sample packets on truck. Went over making sure dishes are set up correctly, making sure hot water is getting to unit first before starting. Correct cycles adding in rinse aid. Also trying added options like hi temp sani rinse. Trying different detergent. Making sure no hard food left over on items in dishes. Making sure to clean filter. Before leaving out finish quantum detergent. Put unit on normal plus hi temp and long heated dry. Customer to monitor, unit working as designed. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/15/2022

Cc that the freezer light is not working. Confirmed. Replaced freezer light. Op test ok

Our Service

Our Training